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Agenda Document Pack - Enterprise and Fair Work Committee - 10/05/2024

North Lanarkshire Council · 10 May 2024
Back to Enterprise and Fair Work Committee — 10 May 2024 and its agenda

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1 May 2024 
Members of the 
Enterprise and Fair Work Committee
Chief Executive’s Office
Archie Aitken
Chief Officer (Legal & Democratic)
Civic Centre, Windmillhill Street,
Motherwell ML1 1AB
www.northlanarkshire.gov.uk 
Notice is given that a Meeting of the Enterprise and Fair Work Committee is to be held in
the Council Chamber, Civic Centre, Windmillhill Street, Motherwell, ML1 1AB on Friday, 10
May 2024 at 10:00 AM which you are requested to attend. 
The agenda of business is attached. 
Archie Aitken
Chief Officer (Legal & Democratic) 
Members : 
Clerk Name: Clare Louise McDonald
Clerk Telephone: 01698 302190
Clerk Email: mcdonaldcl@northlan.gov.uk 
A McVey, F McKay, A Bustard, D Crichton, P Di Mascio, K Docherty, K Duffy, A Duffy-
Lawson, H Dunbar, W Goldie, L Jarvie, J Leckie, F MacGregor, A Masterton, A McCrory, B
McCulloch, M McPake, L Mitchell, L Nolan, L Roarty, G Robinson, R Sullivan, J Toner, S
Watson, C Williams.  
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Agenda 
1 Declarations of Interest In Terms of the Ethical
Standards In Public Life Etc. (Scotland) Act 2000   
2 Terms of Reference - Enterprise and Fair Work
Submit a copy of the remit/delegated functions of the
Committee following agreement of the Policy and
Strategy Committee held on 7 December 2023 
5 - 6  
Operational   
3 City Deal Programme Update
Submit report by the Chief Officer (Place) providing an
update on the current status of North Lanarkshire
City Deal Infrastructure Programme Sub Projects 
7 - 20 
4 City Deal Programme- Community Benefits Update
Submit report by the Chief Officer (Place) providing
an update on the Community Benefits delivery related
to the City Deal programme over financial year
2023/24 and providing details on community benefits
received to date 
21 - 30 
5 North Lanarkshire Employer Charter
Submit report by the Chief Social Work Officer
(Education, Families, Justice and Integrated Practice)
advising of the implementation of the North
Lanarkshire Employer Charter and its role in the
promotion of local economic development and work
with local employers encouraging fair work practices 
31 - 40 
6 External Funding Update
Submit report by the Chief Officer (Place) providing
an update on the progress in developing and securing
external funding for physical regeneration
projects across North Lanarkshire and seeking
approval to use of the Council's 2024/25 Vacant and
Derelict Land
Fund allocation 
41 - 62 
7 Town Action Plan Update
Submit report by the Chief Officer (Place) providing
an update on the development of Town Action
Plans following the approval of Town Visions for each
of the Council's eight town centres 
63 - 208
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8  Routes to Work Service Level Agreement 2024/25
Submit report by the Chief Social Work
Officer (Education, Families, Justice and Integrated
Practice) seeking approval of the Service Level
Agreement with Routes to Work Ltd for 2024/25 
209 - 242  
Performance   
9 Routes to Work Ltd Performance and Finance
Report
Submit report by the Chief Social Work
Officer (Education, Families, Justice and Integrated
Practice) outlining Routes to Work Ltd's performance
against its charitable objectives and priorities for
Quarters 2 and 3 of 2023/24, along with wider
achievements during that period 
243 - 256 
10  Fusion Assets' Performance Financial Monitoring
Report
Submit report by the Chief Officer (Place) outlining
operational targets set for Fusion Assets Ltd during
2023/24 and performance against the targets to 31
March 2024 
257 - 274 
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ENTERPRISE AND FAIR WORK COMMITTEE 
(1) To plan, set targets for and monitor the performance of all services, including those
delivered through partners and external bodies, within the remit of this Committee and to
be responsible for the supervision and oversight of the Enterprise group of services. 
(2) To approve strategy and business plans in relation to the activities of supported enterprise
services. 
(3) To oversee and monitor the performance of supported enterprise services. 
(4) To direct, oversee and discharge the functions of the Council in relation to the physical
and economic regeneration of North Lanarkshire. 
(5) To identify and oversee the strategic policies and programmes that will improve the
performance of the North Lanarkshire economy and provide a lead for physical and
economic regeneration within the area. 
(6) To ensure that North Lanarkshire fully benefits from public and private investment in its
businesses, services and infrastructure. 
(7) To approve and monitor the Council’s economic regeneration policies and plans that drive
the physical and economic regeneration of North Lanarkshire. 
(8) To use the authority of the Council to facilitate the generation, attraction, retention and
expansion of private, public, voluntary and social economy enterprises within North
Lanarkshire in order that resident employment opportunities are maximised. 
(9) To oversee engagement with Regional, National and European partners to ensure that
North Lanarkshire’s needs and opportunities are understood and prioritised, with targeted
policies, programmes and funding identified. 
(10) To approve proposals to maximise and ensure the strategic targeting of external funds
related to Enterprise and Growth on behalf of the Council, including Vacant and Derelict
land. 
(11) To gather, disseminate and monitor data relating to the economy of North Lanarkshire
and review and publish the performance of the local economy inclusive of development
and trends. 
(12) To promote regeneration and inclusion for rural communities. 
(13) To develop, implement and monitor service level agreements with all bodies obtaining
funding in respect of regeneration services within North Lanarkshire. 
(14) To promote and publicise a positive image of North Lanarkshire as a place to live, work
and locate business. 
(15) To grant authority to Members to attend seminars, conferences and other visits
concerning matters within the areas of responsibility of this Committee. 
(16) To consider reports on Revenue and Capital Schemes coming within the remit of this
Committee within approved Revenue and Capital Programmes.
Item 2
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(17) To consider and agree action in relation to petitions received by the Council relative to the
business of the Committee. 
(18) To accept tenders for previously approved projects within the responsibility of this
Committee. 
(19) To monitor and approve expenditure falling within the remit of this Committee consistent
with approved Council objectives. 
(20) To consider reports on Revenue and Capital Schemes coming within the remit of this
Committee within approved Revenue and Capital Programmes. 
(21) To scrutinise and approve the submission of all business cases relating to the City Deal
Infrastructure Fund to the Glasgow City Deal Region Cabinet, in accordance with the
Assurance Framework. 
(22) To approve and monitor the implementation of City Deal projects. 
(23) To oversee the development of alternative and new infrastructure proposals and business
cases for consideration by the Glasgow City Deal Region Cabinet. 
(24) To grant authority to Members to attend seminars, conferences and other visits
concerning matters within the areas of responsibility of this Committee. 
(25) To invite representatives (Board members and/or senior management) of ALEOs to
attend to provide information and assurance on relevant matters as requested 
(26) To consider and agree action in relation to petitions received by the Council relative to the
business of the Committee. 
(27) To oversee the development and monitoring of the Council’s employability policies and
plans that support the economic regeneration of North Lanarkshire. 
(28) To oversee the work being undertaken with partners charged with reducing/minimising
unemployment levels within North Lanarkshire. 
(29) To minimise workforce skill shortages by developing, monitoring, supporting and
improving access to training and skill development programmes within North Lanarkshire. 
(30) To develop, implement and monitor service level agreements with bodies obtaining
funding in respect of employability services. 
(31) To oversee engagement with Regional, National and European partners to ensure that
the employability needs and opportunities of North Lanarkshire are understood and
prioritised, with targeted policies, programmes and funding identified. 
(32) To monitor the development of legislation that can effect employability within North
Lanarkshire and advise the Council with a view to influencing such legislation in line with
the needs of North Lanarkshire. 
(33) To review progress, for its information, and determine future strategy and benefit
realisation in respect of Developing the Young Workforce and associated sustainable
youth training and employment initiatives. 
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North Lanarkshire Council
Report
Enterprise and Fair Work Committee 
Does this report require to be approved? ☒ Yes   ☐ No
Ref    LN/PH Date 10/05/24 
City Deal Programme Update 
From  Pamela Humphries, Chief Officer (Place)  
E-mail NobleLy@northlan.gov.uk Telephone Lyndsay Noble 
07970 016256 
Executive Summary 
The North Lanarkshire City Deal Programme Update Report seeks to inform the Enterprise
and Fair Work Committee of the current status of North Lanarkshire City Deal Infrastructure
Programme subprojects.     
The report outlines the proposed changes to the City Deal Programme, mainly due to
increased costs, including the proposed deferment of parts of the Ravenscraig Access
Infrastructure project for consideration as part of a future capital programme.   
This report importantly also seeks the agreement of Committee to support the East Airdrie
Link Road (EALR) Outline Business Case (OBC) for submission to the Cabinet for approval
on 6 August 2024. The approval of the OBC would allow for a significant governance
milestone to be met and for the project to proceed to Full Business Case, which is required
to access City Deal Funding.   
Recommendations
It is recommended that the Committee: 
(1) Acknowledges the status and recent progress of North Lanarkshire City Deal
infrastructure subprojects.
(2) Approves the deferment of the Ravenscraig North project to be considered as part of
a future North Lanarkshire Council Strategic Capital Investment Programme.
(3) Acknowledges the reprofiling of the delivery of the Airbles Road Improvement Project
as part of the Ravenscraig South Project.
(4) Agrees to support the submission of the East Airdrie Link Road Outline Business
Case to the Glasgow City Region Cabinet for Approval on 6 August 2024. 
Item 3
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1. Background 
1.1 The Glasgow City Region (GCR) City Deal is an agreement between the UK and
Scottish Governments and the eight GCR Local Authorities, with the sole focus of
creating additional economic growth.  The 20-year GCR Deal was accepted by GCR
Council Leaders on 20 August 2014 and incorporated: 
• implementing a £1.13bn Infrastructure Fund to improve the regional transport
network, regenerate sites for economic use and improve public transport
provision;
• supporting growth in the life sciences sector;
• helping small and medium enterprises to grow and develop;
• establishing programmes to support the unemployed; and 
• piloting new ways of boosting the incomes of low wage employees.   
1.2 The City Deal programme for North Lanarkshire as part of the Infrastructure Fund at
present comprises the following projects:
• A8/M8 Corridor Access Improvements
o Strategic Active Travel 
o Orchard farm Roundabout
• Glenboig Link Road (complete)
• Pan-Lan Orbital Transport Corridor
o East Airdrie Link Road
o Ravenscraig Access Infrastructure (North and South)
o Motherwell Town Centre Transport Interchange (complete) 
1.3 As with all infrastructure projects, construction costs have been escalating in recent
years due to the impact of inflation, increased costs of materials and challenges in the
labour market.  As the level of City Deal grant funding is fixed any increase in project
costs would need to be met by additional member contributions.  A strategic review and
prioritisation of all projects within the City Deal programme has therefore been
undertaken which formed part of the consideration of the council’s Strategic Capital
Investment Programme 2024/25 to 2028/29 approved by Policy & Resources
Committee on 14 March 2024.  
2. Report 
City Deal Programme and Budget Review 
2.1 As part of the Glasgow City Region reprogramming exercise, both at a Regional and
North Lanarkshire level, a review has taken place of the City Deal Programme to
manage project delivery and, importantly, to assess cost pressures on the projects. 
The impacts on inflation, suppliers and materials and risk uncertainties resulting from a
combination of Brexit, Covid, and the Ukraine war has all led to a significant increased
The Plan for North Lanarkshire
Priority  Improve economic opportunities and outcomes
Ambition statement (5) Grow and improve the sustainability and diversity of North
Lanarkshire's economy
Programme of Work Transforming Places
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pressure on infrastructure projects.  This is being experienced across the 8 Member
Authorities.    
2.2 The most notable impact on costs for the North Lanarkshire City Deal Programme is
the East Airdrie Link Road.  The estimated cost of the East Airdrie Link Road has
increased from the original 2014/15 figure of £84.7M to £185.3M.  This increase has
arisen largely due to changes in Programme and further ground investigation surveys
including more detailed information on ground conditions and subsequently, further
design work, the impact of high inflation, scale of the infrastructure with significant cost
rises in road development and in particular, bridges and structures, and additional
design work to realign the route to accommodate the replacement Monklands Hospital. 
The revised cost estimate includes a contingency allowance and inflation increases. 
2.3 As agreed at Policy and Strategy Committee in December 2023, consideration was to
be given to the potential to re-profile the phasing of the Ravenscraig Access
Infrastructure programme, in particular RAI North (the upgrade to the A723), to be
delivered later in the City Deal Programme. Following approval of the new five-year
capital programme in March 2024, it is now proposed to defer the RIA North sub project
and remove it from the City Deal Programme.  Assuming this is approved by GCR
Cabinet, this will allow the RAI North funding allocation of the City Deal grant to be
reallocated to further support the remaining Pan Lanarkshire Corridor sub projects
(Ravenscraig South and East Airdrie Link Road) and for the significant committed NLC
additional contributions from RAI North (in the region of £50m) to be re-profiled over
existing City Deal projects enabling the council to prioritise resources on the new
sections of road and potentially consider active travel provision along the A723 to
create the Pan Lanarkshire Transport Corridor supporting vehicle movement, public
transport and active travel. This will importantly also support investment in remediation
and servicing infrastructure within the Ravenscraig site to facilitate future development
in the proposed new community hub. This has the benefit of bringing forward the
delivery of economic and place making outcomes earlier than planned by the City Deal
Programme investment. 
2.4 As part of the overall programme review and the approved 5-year Capital Programme
(204/25-2028/29), the delivery of the works to Airbles Road has been re-profiled and
are now programmed to take place later in the Capital Programme.  This is to manage
cost risks for the Ravenscraig south sub project and importantly, manage the disruption
to the main road network through Motherwell and Motherwell town centre.   
2.5 The approval of the council’s Strategic Capital Investment Programme (2024/25-
2028/29) at Policy & Resources Committee on 14 March, identified the need for a
longer-term financial consideration for City Deal projects beyond the approved 5-year
programme.   
2.6 The proposed deferment of Ravenscraig North (dualling of A723) and the reprofiling of
the works programme for the dualling of Airbles Road allows for phasing the required
North Lanarkshire additional contributions over the life of the City Deal programme to
lessen the impact on the council over the next 5 years.   This not only manages the
cost impact of the City Deal Programme but enables the wider delivery of the
Programmes of Work under the Plan for North Lanarkshire. 
2.7 A funding reallocation process is also taking place within the GCR City Deal
Programme.  Funding will be reallocated from an existing project that will no longer be
delivered under the City Deal arrangements, and it is likely that the council will receive
a further £11.29m to lessen the impact of increased project costs due to inflation and
market pressures. 
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2.8 Any additional opportunities for external funding to reduce the council’s contribution
over the life of the City Deal Programme will continue to be fully explored.   
Project Updates 
2.9 East Airdrie Link Road 
As Committee is aware, the East Airdrie Link Road (EALR) will provide a new strategic
link between the M8 and south Cumbernauld.  The proposed link road will also provide
access to the New Monklands Hospital at Wester Moffat, Airdrie.   The Scottish
Government approved The Monklands Replacement Project (MRP) Outline Business
Case in July 2023 and subsequently, NHS Lanarkshire (NHS L) submitted a planning
application to North Lanarkshire Council in early August 2023.  NHS L have appointed
Laing O’Rourke as their preferred contractor who will work alongside their design team
to progress the detailed design and project to Full Business Case.   
2.10 As previously reported to committee, the EALR project team continue to liaise with NHS
Lanarkshire through regular technical meetings and a Project Interface Board has been
established to ensure coordination, manage risk, secure efficiencies, and maximise
benefits.   
2.11 In line with previous Committee approvals, the Design Manual for Roads and Bridges
(DMRB) Stage 3 procurement (Preliminary Design and Planning) has been awarded. 
In moving into DMRB Stage 3, the agreed previously reported programme can progress
at pace and further consultation will take place with key stakeholders including local
communities and residents.   
2.12 As committee is aware, to secure approval to move forward with the EALR project to
Full Business Case and to release the next tranche of City Deal Funding, an Outline
Business Case (OBC) requires to be submitted to Glasgow City Region (GCR) Cabinet
for Approval.  It is proposed to submit the OBC to the 6 August 2024 GCR Cabinet. 
The Committee is therefore asked to support the submission of the EALR OBC which
will reflect the increased estimated budget of £185M.   The OBC is based on the
currently reported delivery timescales with the EALR being both critical to the Pan
Lanarkshire Orbital Transport Corridor and for the opening and operation of the
Monklands Replacement Hospital.   
Motherwell Town Centre Transport Interchange 
2.13 The Motherwell Town Centre Transport Interchange project, comprising Motherwell
Station and Muir Street improvements, is complete and performing well as an
integrated transport hub. The Station has undergone transformational change with the
improvements providing a high-quality experience for rail passengers and railway
employees at Motherwell. A Traffic Regulation Order for the new infrastructure created
at Muir Street is now in place and is being enforced by the council’s Infrastructure and
Transportation Service. 
2.14 The Partnership between Scotrail, NLC, SPT and Transport Scotland in delivering the
joint project has been a success and is now driving forward related active travel projects
to connect Motherwell Rail Station and surrounding communities to leisure facilities,
employment and training opportunities at Strathclyde Country Park, Braidhurst
Industrial Estate, Ravenscraig and local services in Motherwell. 
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2.15 Whilst the Muir Street contract works are complete and the new facilities are now open
and in use, there remain defects which require to be rectified by the contractor on
sections of the public realm and surfaced areas of Muir Street.  Discussions are ongoing
with the contractor and once the timing and duration of the rectification works has been
agreed this will be communicated to local members, stakeholders, local businesses
and residents. 
Ravenscraig Access Infrastructure 
2.16 The Ravenscraig Access Infrastructure project currently comprises three projects:
• a new road connection between Motherwell and Ravenscraig from Airbles Road,
passing under the West Coast Main Line railway, and on to the Regional Sports
Facility 
• completing the dualling of Airbles Road between Airbles Farm Road and Hamilton
Road and improving facilities for pedestrians and cyclists  
• upgrading the A723 for three kilometres from the New Craig Road junction at
Ravenscraig to the M8 at Holytown to create a dual carriageway and shared
footway/cycleway 
2.17 As committee is aware, the West Coast Mainline bridge crossing and reinstatement
works are complete. The long-term agreements for the future management and
maintenance of the bridge have been agreed and an associated Bridge Agreement has
been put in place with Network Rail. 
2.18 A revised procurement strategy for the development of the new road between
Windmillhill Street and the Ravenscraig Sports Facility is now being taken forward as a
series of related work phases. The first phase of work comprises the demolition of the
buildings acquired for the scheme – at Manse Road (formerly Cook & Indis and Yesss
Electrical), the existing Evans Halshaw dealership and the adjacent vacant commercial
unit.  The demolition contract was awarded in April with the works taking place from
late May 2024 (subject to approval of a building warrant).  It is intended that a contract
for advance groundworks within the Ravenscraig site itself will form a second package
of works.  Advance Public Utility works may also take place with the final phase of
works being the construction of the road and associated works.   
2.19 The advancement of the demolition contract, subsequent groundworks contract and
advanced utilities works will assist in maintaining progress, minimising the impact on
Motherwell Town Centre and local road network and will de-risk the main works
contract. The phased works to completion is intended to take place as discrete
contracts from Spring 2024 to Summer 2026. 
2.20 The phasing of the works packages also allows further consideration of a wider
strategic and local drainage strategy to potentially help support further works to improve
the drainage network in the vicinity, which is significantly constrained and may inhibit
future redevelopment and regeneration of council and other sites.   
2.21 Design work will continue for the Airbles Road Improvement sub project including
completing the dualling of this section with the delivery of the works now programmed
for February 2028 to March 2029. 
2.22 For Ravenscraig North, as outlined earlier in this report, it is proposed to remove the
RAI N sub project from the City Deal Programme to be considered as part of a future
capital programme. Further consideration will be given on the provision of active travel
to support the A723 and will be reported to Committee in due course.   
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Orchard Farm Roundabout 
2.23 The ‘A8/M8 Corridor Access Improvements’ Outline Business Case (OBC) including
the Orchard Farm Roundabout was approved by the GCR Cabinet on 30 August 2022. 
As reported, the scope of the Orchard Farm Roundabout project comprises a financial
contribution of £2m to the developer for the construction of the junction on the A8. The
Orchard Farm Roundabout is a new junction on the A8 All Purpose Distributor Road
and critically supports the development of the Mossend International Rail Freight Park
(MIRP) and provides important access to a number of development sites to the north
of the A8/M8.   
2.24 The proposed Full Business Case (FBC) for the new junction will be underpinned by a
funding agreement between the council and the developer/s and will establish funding
arrangements, obligations and key milestones.  The remainder of the costs and any
associated delivery risks relating to the delivery of the infrastructure will be met by the
developer/s.  The infrastructure will form part of the strategic road network and will fall
under the responsibility of Transport Scotland.   
2.25 It is proposed to submit the FBC for the Orchard Farm Roundabout for approval to the
GCR Chief Executive’s Group in September 2024, subject to sufficient procurement
progress by the developers.  The FBC will report on the procurement outcome of the
new junction and associated works and is the final stage in the funding approvals to
allow for contract award and the delivery of the infrastructure.  Agreement will be sought
from Committee to submit the FBC to the GCR Chief Executives Group for approval in
due course.  This would allow for works to commence in Quarter 4 2024/25 (Jan 25),
with the intention that the works would be complete by Quarter 4 25/26 (Jan 26). 
A8/M8 Corridor Strategic Active Travel 
2.26 The provision of Strategic Active Travel Links, connecting Eurocentral/Maxim Office
Park/Newhouse and Mossend to surrounding local communities and local rail stations
was approved by GCR Cabinet on 30 August 2022 as the new preferred option for the
Eurocentral sub-project.   
2.27 The routes identified are to the south of Eurocentral between Bellshill Rail Station/town
centre and the M8 cycle route at North Road; Bellshill town centre, Mossend and
Holytown, connecting into Eurocentral from Holytown and between Holytown and
Newhouse. To the north of Eurocentral, a route has also been identified from Whifflet
rail station to the M8 cycle route at Shawhead. These routes are designated as
Strategic Network Routes within the North Lanarkshire Active Travel Strategy. 
2.28 In total, it is aimed to deliver c10km of shared use walking and cycling routes with City
Deal investment and other external funding. The routes link with other planned active
travel route improvements as part of the Ravenscraig Infrastructure Access and East
Airdrie Link Road projects and with other projects being developed by the Infrastructure
and Transportation team. 
2.29 Due to the scale of the project, a phased approach will be taken to design and delivery.
Options appraisal, consultation and concept design work for the first phase of the
project, focussing on the route into Eurocentral from Holytown has been completed. 
Concept design work has also progressed on the Newhouse to Holytown and Whifflet
Corridor routes. Detailed design work will be progressed over 2024 with it then
intended, subject to Committee agreement, to submit a first phase sub-project. Full
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Business Case in spring 2025 and commence construction soon after, with completion
of the first phase in early summer 2026.   
3. Measures of success 
3.1     The North Lanarkshire City Deal Programme construction timescales have been updated
following a programme review and approval of the Strategic Capital Investment
Programme are as follows (construction only): 
Glenboig/Gartcosh Community Growth Area: 
• Glenboig Link Road – May 2017 to June 2018 (complete) 
Pan Lanarkshire Orbital Transport Corridor: 
• Muir Street – January 2022 to June 2023 (complete) 
• Ravenscraig Access Infrastructure – March 2022 to March 2029 (no longer
including RAI N but including the reprogramming of Airbles Road) 
• East Airdrie Link Road – Sept 2027 to Sept 2030 
A8/M8 Transport Corridor: 
• Orchard Farm Roundabout – January 2025 to January 2026 
• Eurocentral Strategic Active Travel – June 2025 – March 2027 (delivered in
phases) 
3.2  The Programme and its sub projects have been developed to ensure that at a North
Lanarkshire level, North Lanarkshire’s residents and businesses will directly benefit
through: 
• creation of significant opportunities for new workplace jobs,
• Substantial temporary construction jobs anticipated to be generated by the
development of the Infrastructure Investment Fund projects – construction being a
predominant local employment sector; 
• estimated 9.2% of North Lanarkshire working age residents having heightened
access to employment opportunities within the wider GCR area;
• additional tender opportunities as a result of GCR City Deal investment for North
Lanarkshire Business and SME’s;
• community benefits derived from all GCR City Deal contracts awarded over
£50,000; and
• a proportionate share of the £2.2bn per annum Gross Value Added (GVA) increase
in the GCR area over the lifetime of City Deal, equivalent to 4% uplift in the region. 
3.3  Each project at Outline Business Case stage and at sub-project at Full Business Case
stage has to demonstrate how it will contribute the high-level benefits/impacts above. 
As part of the business case process, through the Economic Impact Assessment,
outputs and wider benefits are identified and are set out in a Benefits Realisation
Profile.  The Business Cases identify the economic impacts and the Benefits Profile
quantify and details when outputs will be delivered and achieved as a result of the
specific project investment.  This approach is in accordance with the GCR City Deal
Assurance Framework.  The benefits will be measured over a 10-year period, reporting
as part of the GCR Gateways until 2035.   
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3.4  All North Lanarkshire City Deal contracts seek to maximise community benefits from
contracts awarded for the Project. Community Benefits will be secured for both sub-
projects comprising the Project, through the procurement of services and works in line
with the City Deal Community Benefit Strategy. The Community Benefits will be
delivered through the design, planning and implementation phases, through contracts
directly awarded by North Lanarkshire Council and where relevant its partners. The
community benefits menu within the City Deal Community Benefits Strategy will be
used to target benefits that support the Council’s key aims and objectives and deliver
against priorities.   
3.5 The type and number of community benefits to be delivered at a project and contract
level will be determined with reference to the nature and duration of each contract and
supplier. Community benefit outcomes for the Project will be linked to the Council’s
Single Outcome Agreement and Corporate Outcomes and the relevant local outcomes
which underpin these at a Service level. Community Benefits can be reported as part
of the sub projects updates. 
4. Supporting documentation 
4.1  Appendix 1 - Location plan of Pan Lanarkshire Orbital Transport Corridor. 
Pamela Humphries 
Chief Officer (Place) 
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5. Impacts 
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
The City Deal Cabinet has agreed that Inclusive Growth is to be fully embedded
within the GCR City Deal programme delivery and that it is also committed to
supporting the delivery of the Fairer Scotland Action Plan.  Future NLC subproject
OBC/FBC development will be scrutinised to ensure it meets the duties of the
Fairer Scotland Action Plan. 
If Yes, has an assessment been carried out and published on the council’s
website? https://www.northlanarkshire.gov.uk/your-community/equalities/equality-
and-fairer-scotland-duty-impact-assessments 
Yes ☒ No ☐
5.2 Financial impact 
Does the report contain any financial impacts? 
Yes ☒ No ☐ 
If Yes, have all relevant financial impacts been discussed and agreed with
Finance? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
The current approved North Lanarkshire Glasgow City Region City Deal Programme 
is as follows: 
• A8/M8 Corridor Access Improvements £6.5m
• Glenboig Link Road (complete)  £6.2m
• Pan-Lan Orbital Transport Corridor  £215.7
• Total                                                              £228.4m 
This is funded £149.0m by the GCR City Deal Infrastructure Fund and £79.4m by
North Lanarkshire Council. 
The anticipated £50m saving from the proposed removal of the RAI North sub
project from the City Deal Programme, together with any additional reallocation as
part of the wider GCR Reprogramming, will substantially offset the estimated
additional cost for EALR. 
The financial implications of the City Deal Programme with the additional £40m North
Lanarkshire Council contribution will be considered within the council’s Long-term
Financial Plan. To date budgetary implications over the next 5 years have been
approved by the Policy and Strategy Committee. 
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5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant HR impacts been discussed and agreed with People
Resources? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.4 Legal impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☒ No ☐ 
If Yes, have all relevant legal impacts been discussed and agreed with Legal and
Democratic? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
The City Deal Team work closely with Legal Services on all sub projects focusing
on land acquisition and CPO, procurement and contract preparation and
management, funding agreements and any other related matters. 
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?   
Yes ☐ No ☒ 
If Yes, is the processing of this personal data likely to result in a high risk to the
data subject? 
Yes ☐ No ☐ 
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☐ No ☐
5.6 Technology / Digital impact 
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management,
or connectivity / broadband / Wi-Fi? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
Where the impact identifies a requirement for significant technology change, has
an assessment been carried out (or is scheduled to be carried out) by the
Enterprise Architecture Governance Group (EAGG)? 
Yes ☐ No ☐
5.7 Environmental / Carbon impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
All infrastructure projects developed by the council as part of the GCR City Deal will
be subject to relevant environmental and sustainability appraisal and as part of the
design process and subsequent planning application approvals and procurement.   
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Furthermore, to adhere with HM Treasury Greenbook best practice, each iteration of
project business case seeking GCR City Deal funding will include a review of the
sustainability considerations, this will include carbon management, involving
categorisation, assessment and mitigation. 
5.8 Communications impact 
Does the report contain any information that has an impact on the council’s
communications activities? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact?
The City Deal programme and the delivery of the projects will continue to be
promoted through Corporate Communications and the Glasgow City Region’s
Communications team.   
Specific to Muir Street Improvements, a joint communications group with Scotrail,
Transport Scotland and North Lanarkshire Council has been set up to coordinate
communication and promote the Motherwell Station redevelopment and the City
Deal Muir Street improvements.   
In terms of East Airdrie Link Road, a joint communication plan will be developed
with NHS Lanarkshire and North Lanarkshire Council to coordinate communication,
stakeholder engagement and promote the projects as they develop.   
5.9 Risk impact 
Is there a risk impact? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or
Service or Project Risk Registers), and how they are managed? 
A key risk for the City Deal Programme is the current global economic climate and
its short and long term impacts on the delivery of the city deal projects.  This risk is
becoming a live issue for the Programme and will be assessed and recorded within
the City Deal Issues Register. This is not unique to City Deal and the approach to
this risk and issue management will be carried out in conjunction with Finance and
the Glasgow City Region Project Management Office.   
Risk management of North Lanarkshire’s City Deal activity is incorporated within
the council’s City Deal programme risk register which is reviewed by the City Deal
Manager and reported to the council’s City Deal Board.  The City Deal risks are
also integrated in the Planning and Regeneration Service Risk Register.  Each City
Deal sub project has a detail risk register and is managed by the Project Manager. 
5.10 Armed Forces Covenant Duty 
Does the report require to take due regard of the Armed Forces Covenant Duty (i.e.
does it relate to healthcare, housing, or education services for in-Service or ex-
Service personnel, or their families, or widow(er)s)? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the provision which has been made to
ensure there has been appropriate consideration of the particular needs of the
Armed Forces community to make sure that they do not face disadvantage
compared to other citizens in the provision of public services. 
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5.11 Children’s rights and wellbeing impact 
Does the report contain any information regarding any council activity, service
delivery, policy, or plan that has an impact on children and young people up to the
age of 18, or on a specific group of these? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact and the provision that has
been made to ensure there has been appropriate consideration of the relevant
Articles from the United Nations Convention on the Rights of the Child (UNCRC). 
If Yes, has a Children’s Rights and Wellbeing Impact Assessment (CRWIA) been
carried out? 
Yes ☐ No ☐  
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Appendix 1     
Location plan of Pan Lanarkshire Orbital Transport Corridor 
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North Lanarkshire Council
Report
Enterprise and Fair Work Committee 
Does this report require to be approved? ☐ Yes   ☒ No
Ref    PH/LN/DB Date 23/05/24 
City Deal Programme – Community Benefits Delivery Update 
From  Pamela Humphries, Chief Officer (Place)  
E-mail balfourd@northlan.gov.uk  Telephone
Dorothy Balfour, 07583
669609 
Executive Summary
The purpose of this report is to provide the Committee with an update regarding Community
Benefits delivery related to the City Deal programme over financial year 2023/24 with
highlights on community benefits to date.   
Recommendations
It is recommended that the Committee: 
1) Consider the contents of the report regarding the delivery of community benefits
related to the NL City Deal programme. 
2) Acknowledge that an update on community benefits related to the NL City Deal
Programme will be submitted annually, aligned to financial years. 
The Plan for North Lanarkshire
Priority  Improve economic opportunities and outcomes
Ambition statement (5) Grow and improve the sustainability and diversity of North
Lanarkshire's economy
Programme of Work Transforming Places 
Item 4
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1. Background 
1.1 In 2015, the Cabinet approved the Glasgow City Region City Deal Procurement
Strategy and Community Benefits Strategy (2015 to 2020) which put in place a shared
approach to procurement and community benefits across the eight councils for the
delivery of their City Deal funded project. 
1.2 In June 2021, the Glasgow City Region (GCR) Cabinet approved the replacement
Regional Sustainable Procurement Strategy for the Region that would:
• combine and build upon the successful collaboration achieved under the
previous, separate procurement and community benefit strategies
• improve social, environmental, and economic wellbeing
• consider developments in the wider policy landscape, such as Fair Work First,
Grow Local, Community Wealth Building, the circular economy, how public
sector procurement can contribute to carbon reduction and climate adaptation
• extend the collaborative approach to progressive procurement objectives
beyond the scope of the City Deal projects to include wider infrastructure
investment; and
• to broaden the reach of the strategy to include capital investment by wider
Regional economic partners and key anchor institutions. 
1.3 Strategic Objectives and Priorities
Within the Strategy’s strategic objectives includes an action plan with key tasks,
reported quarterly and annually. The 5 objectives align to 7 key priorities - *Priority
Groups; Tackling Inequality; Community Wealth Building; Skills; Employment;
Business, and Place / Environment. 
*Priority Groups were identified from the findings of the Tackling Child Poverty Delivery
Plan 2018-22 and through consultation with the Scottish Government, Glasgow City
Region City Deal Member Authorities, Supplier Development Programme and
Construction Industry Training Board (CITB).   
The 5 strategic objectives based upon the priorities are detailed below: 
1. Encouraging Collaboration across the Glasgow City
• Alignment of approaches to procurement and community benefits, share
learning, and seek consistency across Glasgow City Region partners.
• Implementation of a shared system for recording contract and community
benefits information for City Deal projects 
2. Supporting Local Businesses to Thrive
• We will aim to develop resilient local supply chains, providing clear advice and
consistent approaches by way of procurement and community benefits. 
3. Creating Opportunities for Employment and Jobs
• Pioneering the use of procurement to maximise and target employment
opportunities by embedding the community benefits menu into all our City Deal
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procurements with a focus on priority groups including those protected under
the Equality Act 2010. 
• supporting young people to enter the labour market, addressing the gender pay
gap, and encouraging opportunities for career progression. 
4. Skills, Training and Fair Work
• To utilise procurement to support the principles of fair work, promote the living
wage, maximise opportunities for social enterprises and to support creation of
a resilient skills and training pipeline across education and training providers
through community benefits with a focus on priority groups e.g., via work
experience placements. 
5. Mitigating the Impact of Climate Change and Reducing Carbon Emissions
• To maximise the use of procurement towards supporting the transition to net
zero emissions, reduce potential supply chain disruptions and work with our
supply chains to reduce carbon emissions, incentivise climate resilience and
mitigation efforts and build their capability. We will explore how we can do this
through our community benefits menu in support for relevant projects and
activities that support our objectives i.e. Clyde Climate Forest. 
2. Report 
2.1 The Glasgow City Region City Deal (GCRCD) and the council have mechanisms in
place to support the implementation of Community Benefit outcomes within City Deal
contracts via support from the groups identified below, following the guidelines
throughout the procurement process. 
2.2  Collaborative Groups
The council established a Community Benefits Development Group and the GCRCD
has a Procurement Support Group (PSG), whereby both groups enable collaboration,
development and implementation in taking Community Benefits. 
2.2.1 The Council’s Community Benefits Development Group
The group involves various stakeholders i.e. Education, Early Careers, Virtual Schools,
Developing the Young Workforce, Supported Enterprise, the Apprenticeship team,
Employability services and Routes to Work, to help co-ordinate and maximise
opportunities. 
The aim of the group is to:
• Assist in the delivery of the Council’s objectives and the Plan for North
Lanarkshire Council.
• Establish a collaborative approach with clear lines of communication.
• Develop plans to deliver and achieve Council targets in line with policy.
• Assist in the implementation of the GCRCD Community Wish List 
2.2.2   Glasgow City Region Procurement Support Group 
The role of this group is to translate the Strategic Objectives and Priorities into action
and delivery by monitoring performance and undertaking reviews.  The remit of the
group in relation to community benefits is to:  
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• Develop standards / guidance 
• Target City Deal priority groups
• Maximise community benefit opportunities
• engage early with communities, delivery partners, project leads and suppliers. 
• Monitoring and manage the supply chain.
• Consider collaborative opportunities within the group and the region for
procurement and Community Benefits. 
2.2.3 In addition to these groups, a Community Wish List Group was established to facilitate
an online wish list to be accessed by Community Groups to request support whether it
be financial or non-financial. 
2.3     Glasgow City Region Guidelines
The following operational guidelines have been established by the Community Benefit
Strategy 2015 to 2020 and have been built upon more recently by the revised Strategy: 
• Create a consistent approach, terminology and clauses for Community Benefits 
• Incorporate community benefits either by adopting a contractual or voluntary
approach into all City Deal contracts. 
• Consider a contractual approach, to target specific community benefit outcomes for
all contracts over £50,000, where it is considered proportionate and relevant.
• Seek voluntary community benefit outcomes to maximise the benefits delivered
from all contracts.
• Ensure a points-based evaluation model will be used to assess Community Benefit
proposals for all contractual evaluated Community Benefits; 
• Utilise the community benefit menu and points matrix to identify community benefit
outcomes to ensure alignment with key priorities across the Region and make a
contribution wherever possible to wider objectives included within the following:
o Inclusive Economic Growth;
o Community Wealth Building;
o Equality Outcomes; and
o National Performance framework (Scotland)
o www.nationalperformance.gov.scot;   and United Nations – Department of
Economic and Social Affairs.
• Utilise the Standard contractual clauses to place an obligation on tier 1 contracts to
advertise relevant sub-contracting opportunities and to ensure appropriate contract
conditions are included to provide a remedy for failure to deliver contractual
community benefits.
• Ensure quarterly monitoring and reporting is done at contract, project and City Deal
Programme level.  This forms part of the project status reporting process. 
• Manage and record community benefits within a common, shared portal currently
Cenefits system.     
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3. Measures of success  - North Lanarkshire 
3.1 The delivery of Community Benefits is a Key Performance Indicator on City Deal
Contracts and outcomes are regularly monitored. Progress on the delivery of
community benefit outcomes through City Deal contracts is reported quarterly to the
Glasgow City Region City Deal Programme Management Office as part of project
status reporting by the Enterprise Project Team and are subsequently reported to the
GCR Cabinet in quarterly performance reports. 
3.2     The community benefits achieved to date from the City Deal inception totals 145
benefits that include: 
• New jobs (priority and non-priority groups)
• Apprenticeships
• Work Experience placements school and non-school students
• Careers Events
• Workplace visits
• Supply chain briefings
• Taster sessions 
• Community engagement (financial and non-financial) 
3.3   The approach followed as set out above and the benefits that have been achieved
since the creation of the council’s Community Benefits Development Group have
allowed the project team to target: 
• Specific community groups
• Identify the right schools and students.
• Identify the most appropriate training requirements. 
This approach benefits the local community by ensuring that residents, particularly
students and community groups, receive the assistance and placements they need. It
enables individuals and communities to flourish, targets outcomes and enhances
economic growth regionally and locally in the North Lanarkshire area. 
This approach also improves contractor efficiency, allowing them to meet their
contractual obligations more effectively. 
3.4  In financial year 2023/2024, spanning May to October 23, we have fulfilled 20 outcomes
that include: 
• 5 new employees full time jobs from non-priority groups
• 2 new employees full time jobs from priority groups
• 2 new entrant graduate full time positions from priority groups 
• 4 apprenticeships transferred from another contract (2 part time and 2 full time) 
• 1 work experience placement – Foundation apprenticeship student 
• 1 carers event
• 1 workplace visit
• £1000 of financial benefits and an estimate of 15 hours (3 outcomes) for
community groups 
Note: the number above is from a point in time, there will be other outcomes that will
have been fulfilled yet to be uploaded / evidenced on our community benefits platform,
Cenefits. 
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3.5  The Ravenscraig Infrastructure Access South: West Coast Mainline Crossing contract
started in March 2022 with completion in September 2023 and fulfilled 52 outcomes.
The benefits achieved in that period in each of the themes are shown below: 
Recruitment & Employment
o 6 permanent employee positions were created because of this contract.
o Trainee engineer on a 4-year programme being supported to continue
studying part time at university
o A quantity surveyor employed for the duration of the contract. 
Skills & Training
o 9 work experience placements – school and non-school (students from
various schools within the Motherwell area)
o 4 taster sessions (e.g. Women in Construction event, Ravenscraig industrial
day)
o 2 careers events (Routes to Work's 'Destination Unknown' and Forgewood
Community Centre)
o 2 workplace visits (Site visit for 20 students from North Lanarkshire College,
school leavers from the Routes to Work career event, who were interested in
construction careers, attended a site visit to see the bridge being constructed). 
Supply Chain Development
2 events took place where the contractor engaged with plant hire companies,
consultants, welding and aggregate material businesses. 
Community Engagement – non-financial
20 non-financial outcomes were fulfilled where the contractor carried out a number of
clean-up operations / repairs / gardening work at various Simon Community locations. 
3.6  The Ravenscraig Infrastructure North and South – Multidisciplinary Project Services
contracts span across financial years and therefore there will be Community Benefits
outcomes to be delivered in 24/25, 26/27 and potentially into 27/28 of a similar nature
to those outcomes listed in section 3.2 above.     
3.7  In addition to the above, a new contract has been awarded for East Airdrie Link Road
- Preliminary Design, DMRB Stage 3 Assessment and Statutory Procedures with a
further 16 outcomes to be fulfilled during 24/25.   
3.8  The Regional Sustainable Procurement Strategy embraces the principles of
Community Wealth Building (CWB) and sets out the ambition to maximise the impact
of procurement spend on the region’s most deprived communities by ensuring the
Region’s approach to Community Benefit is tailored to the specific needs of local
communities. 
3.9  In order to achieve this the Glasgow City Region Project Management Office in
consultation with the 8 Member Authorities have procured a web developer to create
an online platform for community groups to request a wish which will identify tangible
benefits. In the first instance wishes shall be fulfilled via City Deal projects with the view
to expanding this out to all services on business-as-usual contracts and beyond. This
process is being done at present on an offline basis, having a platform should allow the
Council to reach more community groups and thus increasing the number of community
groups requests. 
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4. Supporting documentation 
None, all details are included within the report. 
Pamela Humphries
Chief Officer (Place)
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5. Impacts 
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
The Regional Sustainable Procurement Strategy will be in compliance with both
duties. 
If Yes, has an assessment been carried out and published on the council’s
website? https://www.northlanarkshire.gov.uk/your-community/equalities/equality-
and-fairer-scotland-duty-impact-assessments 
Yes ☐ No ☒
5.2 Financial impact 
Does the report contain any financial impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant financial impacts been discussed and agreed with
Finance? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant HR impacts been discussed and agreed with People
Resources? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.4 Legal impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☐ No ☒ 
If Yes, have all relevant legal impacts been discussed and agreed with Legal and
Democratic? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact?
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?   
Yes ☐ No ☒ 
If Yes, is the processing of this personal data likely to result in a high risk to the
data subject? 
Yes ☐ No ☒ 
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☐ No ☒  
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5.6 Technology / Digital impact 
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management,
or connectivity / broadband / Wi-Fi? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
Where the impact identifies a requirement for significant technology change, has
an assessment been carried out (or is scheduled to be carried out) by the
Enterprise Architecture Governance Group (EAGG)? 
Yes ☐ No ☒
5.7 Environmental / Carbon impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☒ No ☒ 
If Yes, please provide a brief summary of the impact? 
The Regional Sustainable Procurement Strategy includes a strategic objective to
address Climate Change.
5.8 Communications impact 
Does the report contain any information that has an impact on the council’s
communications activities? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.9 Risk impact 
Is there a risk impact? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or
Service or Project Risk Registers), and how they are managed?
5.10 Armed Forces Covenant Duty 
Does the report require to take due regard of the Armed Forces Covenant Duty (i.e.
does it relate to healthcare, housing, or education services for in-Service or ex-
Service personnel, or their families, or widow(er)s)? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the provision which has been made to
ensure there has been appropriate consideration of the particular needs of the
Armed Forces community to make sure that they do not face disadvantage
compared to other citizens in the provision of public services.
5.11 Children’s rights and wellbeing impact 
Does the report contain any information regarding any council activity, service
delivery, policy, or plan that has an impact on children and young people up to the
age of 18, or on a specific group of these? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact and the provision that has
been made to ensure there has been appropriate consideration of the relevant
Articles from the United Nations Convention on the Rights of the Child (UNCRC). 
If Yes, has a Children’s Rights and Wellbeing Impact Assessment (CRWIA) been
carried out? 
Yes ☐ No ☒ 
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North Lanarkshire Council
Report
Enterprise and Fair Work Committee 
Does this report require to be approved? ☐ Yes   ☒ No
Ref (AG/PK) Date 10/05/24 
North Lanarkshire Employer Charter 
From  Alison Gordon, Chief Social Work Officer (Education, Families, Justice &
Integration)  
E-mail gordonal@northlan.gov.uk Telephone 01698 332001 
1. Background
1.1 Brighter Futures is one of the seven strategic Programme of Work areas approved by
the Policy and Strategy Committee in March 2023 which will guide the work of the
Executive Summary 
Within the current Plan for North Lanarkshire the Brighter Futures programme of work is
delivering activities across several workstreams and an update on the achievements
across all Programmes of Work was reported to the Policy and Strategy Committee on 14
March 2024. 
One of the achievements featured within the report was the implementation of the North
Lanarkshire Employer Charter.  This work is relevant to the remit of the Enterprise and Fair
Work Committee in its promotion of local economic development and work with local
employers encouraging fair work practices in our local economy.  A detailed description of
the charter and its work to date are provided within the report for Committee to consider. 
Lastly, the report lists all businesses accredited and gives examples of the tangible benefits
that the charter has brought to both employers and the Council. 
Recommendations 
It is recommended that the Committee: 
(1) Recognise the role the North Lanarkshire Employer Charter has in supporting the
engagement of employers with Council services and in aligning local employers with
the aims of the Council. 
The Plan for North Lanarkshire
Priority  Improve economic opportunities and outcomes
Ambition statement (5) Grow and improve the sustainability and diversity of North
Lanarkshire's economy
Programme of Work Brighter Futures
Item 5
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Council until 2028.  Within the Brighter Futures Programme of Work there are a
number of workstreams and activities being led and delivered by a broad range of
teams and operational programmes.  These inform the One Council Delivery Plan
which sets out the portfolio of programmes, projects, and activities to support delivery
of the Programme of Work to 2028.  Brighter Futures aims to achieve the following:
To support and improve educational attainment, employment opportunities,
entrepreneurship, and volunteering and prepare young people and the wider
community for the future through specialised education, voluntary work and
enterprise. This programme will give them the skills, knowledge, and confidence to
successfully transition to further education, training or employment. This will shape
innovative employment pathways and maximise key industry growth sectors to boost
economic growth. This will provide opportunities to develop real-world job skills that
add value and pathways to specific industries and help to offer choice and inclusive
access to jobs and training.
1.2 Given the aims of Brighter Futures it was identified early in the programme that
engagement with employers would be a significant factor in its effective development. 
It was agreed that one of the ways this could be facilitated was through the
development of formal recognition for the work of employers that support the Council
in achieving its ambitions and this led the development of the North Lanarkshire
Employer Charter.
1.3 The Employer Charter was therefore designed to maintain and support a network of
employers across North Lanarkshire, to engage and influence local employers to work
fairly and responsibly and to formally acknowledge those employers that already work
in a such a manner.   At its core the employer charter is an employer accreditation
scheme, developed to drive forward improvements across North Lanarkshire’s labour
market, benefiting employers, employees and the local community and with
accreditation assessed objectively on four core areas. The scheme is currently the
only employer accreditation scheme offered by a local authority in Scotland,
membership is free and open to businesses of all sizes within North Lanarkshire and
to those outwith the local authority area that contribute to the local community and
economy.         
2. Report 
Charter Design and Operating Principles 
2.1 The Employer Charter is designed and managed by the employability team to offer
tangible benefits to employers in return for measuring their business against key areas
that the Council would like to drive improvements.   These benefits include: 
• Recognition as an exemplar local employer, committed to helping the North
Lanarkshire economy recover and grow, through adopting the highest employment
standards and practices.
• Access to support, expertise and, where appropriate, funding to help develop and grow
a capable and resilient future workforce which supports their business goals and aims.
• To boost the company profile through publicity, promotion and attracting new talent to
the labour market.
• To gain access to contacts via scheme networking and partnership opportunities,
helping to demonstrate the quality of the business when seeking new business
opportunities.
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• To be recognised as a business which is contributing to wider economic prosperity and
sustainability and helping to keep consumer spend in North Lanarkshire.
• Public recognition of businesses support for the Scheme or having been recognised as
a Scheme Mark holder. 
2.2 Accreditation focuses on compliance with four key principles, which are aligned to
positive developments in the local economy, and which are reflected in the pillars of
the scheme. These are: 
• Fair Pay:  increasing our average weekly wage in line with the Fairer Scotland Duty 
- all directly employed staffed are being paid the Real Living Wage (currently £12
per hour) and this can be confirmed by evidence.
- Employer is actively working towards paying the Real Living Wage within the next
12 months. 
• Employ North Lanarkshire – ensuring that job opportunities go to NL residents. 
- Employer is committed to engaging with North Lanarkshire’s Working employability
service when new employment and apprenticeship opportunities arise within the
organisation.
- Employer promotes and provides apprenticeship / work experience /
work placements and actively engages with local schools and developing the young
workforce.
- Employer promotes volunteering and volunteering opportunities within the wider
community. 
• Buy North Lanarkshire – enhancing supply chain / procurement / community
benefits.
- Employer commits to including North Lanarkshire businesses in its supply
chain wherever possible within the next 12 months.
- Employer is involved in providing community benefits and/or social value through
public sector procurement of goods and services. 
• Be the Best – ensuring fair work practices which attract and retain employees.
- Employer offers flexible working and family friendly working practices.
- Employer offers workforce training, development, and progression.
- Employer has a health and well-being policy.
- Employer has an equality and diversity policy. 
2.3 Awards are made on the level of compliance to the above specific criteria and sign up
in principle to the scheme to work towards meeting the specific criteria outlined under
each of the four pillars. 
• Bronze Award winners will be able to evidence meeting criteria in two of the pillars
• Silver Award winners will meet some of the criteria in each of three pillars and be
working towards meeting all.
• Gold Award winners will be able to evidence meeting each of the specific criteria in
all four pillars. 
Employers achieving the highest level of accreditation would be seen as having a
strategic level of engagement with high participation and contribution to the North
Lanarkshire labour market.  
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Operation of the Employer Charter 
2.4 Prior to its official launch the charter scheme was promoted to a small number of
existing partner businesses to serve as a pilot, and to give them an opportunity to help
the Council further shape the principles, levels, and overall operation of the scheme.
These early adopters were awarded initial accreditation and are the founder partners
in the scheme. These companies were: 
• Pulp Tec Ltd, Cumbernauld – Bronze
• Active Access Ltd, Bellshill – Silver
• Hair Design Airdrie, Airdrie – Silver
• Emarr Telecoms, Motherwell – Bronze
• GCN Ltd, Wishaw – Bronze 
• Indeglas, Cumbernauld – Silver
Initial feedback was extremely positive with a real commitment and enthusiasm from
employers for the scheme.  Following the initial soft launch a marketing campaign was
undertaken which included a video advert campaign and various press releases, with
the scheme being widely promoted through all Council networks, media platforms,
Community Boards and Champions.
2.5 To date 37 businesses have been accredited, 9 have achieved a Gold Award, 15 Silver
and 13 Bronze. A list of these businesses is included at Appendix 1 alongside three
example case studies from local employers describing their engagement recognised
by the charter.  There are currently 30 businesses at pending stage, that have
expressed an interest and are at various stages of the process. There are 15
businesses that have applied for accreditation and not met the criteria for a Bronze
Award and are being supported to meet at least all of the criteria within two pillars to
meet the minimum requirement for an award. 
2.6 Accredited members are case managed within the Employability Services Team.
Following the panel review and award decision, recommendations are made for areas
of improvement with support provided, to reach the highest level of accreditation
possible. Feedback from accredited members has been incredibly positive with one of
the benefits of the scheme being providing an extra point of contact for businesses with
the Council.  There have been numerous enquiries from businesses not based in North
Lanarkshire. These businesses are assessed on their contribution to North
Lanarkshire’s local economy and on their interaction with the local community. To date
one of these businesses have become a member, McTaggart Construction, securing a
Gold Award. 
2.7 Businesses who have been granted awards are sent a digital logo to display on their
email signatures, website, and social media platforms.  They are also presented with a
plaque to display within the organisation and a marketing pack.  Accreditation is for a
period of three years and evidence is refreshed on an annual basis and businesses
that have been granted awards have their logos / details displayed on North
Lanarkshire’s Working and NLC website pages.  Finally, As part of the marketing for
the charter, and to demonstrate to businesses the high level of recognition within which
the Council views the awards, many businesses have been visited by The Provost, with
photographs and a press release created to promote their achievement. 
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3. Measures of success 
3.1  Measures of success include:
• The NL Employer Charter supports a growing network of fair and responsible
employers across North Lanarkshire and encourages positive developments in the
local labour market benefiting employers, employees and the local community. 
4. Supporting documentation 
4.1  Appendix 1 – Employer Charter Companies and Case Studies. 
Alison Gordon
Chief Social Work Officer (Education, Families, Justice & Integration)
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5. Impacts   
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact?   
If Yes, has an assessment been carried out and published on the council’s
website? 
Yes ☐ No ☐
5.2 Financial impact 
Does the report contain any financial impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant financial impacts been discussed and agreed with
Finance? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant HR impacts been discussed and agreed with People
Resources? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.4 Legal impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☐ No ☒ 
If Yes, have all relevant legal impacts been discussed and agreed with Legal and
Democratic? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?   
Yes ☐ No ☒ 
If Yes, is the processing of this personal data likely to result in a high risk to the
data subject? 
Yes ☐ No ☐ 
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☐ No ☐
5.6 Technology / Digital impact 
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management,
or connectivity / broadband / Wi-Fi? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
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Where the impact identifies a requirement for significant technology change, has
an assessment been carried out (or is scheduled to be carried out) by the
Enterprise Architecture Governance Group (EAGG)? 
Yes ☐ No ☐
5.7 Environmental / Carbon impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.8 Communications impact 
Does the report contain any information that has an impact on the council’s
communications activities? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.9 Risk impact 
Is there a risk impact? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or
Service or Project Risk Registers), and how they are managed?
Managing and monitoring service performance supports the ongoing monitoring of
the service’s risk register. 
5.10 Armed Forces Covenant Duty 
Does the report require to take due regard of the Armed Forces Covenant Duty (i.e.
does it relate to healthcare, housing, or education services for in-Service or ex-
Service personnel, or their families, or widow(er)s)? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the provision which has been made to
ensure there has been appropriate consideration of the particular needs of the
Armed Forces community to make sure that they do not face disadvantage
compared to other citizens in the provision of public services. 
5.11 Children’s rights and wellbeing impact 
Does the report contain any information regarding any council activity, service
delivery, policy, or plan that has an impact on children and young people up to the
age of 18, or on a specific group of these? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact and the provision that has
been made to ensure there has been appropriate consideration of the relevant
Articles from the United Nations Convention on the Rights of the Child (UNCRC). 
If Yes, has a Children’s Rights and Wellbeing Impact Assessment (CRWIA) been
carried out? 
Yes ☐ No ☐ 
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APPENDIX 1 Employer Charter Companies and Case Studies 
Gold: 
Glass Systems
Belac Group Ltd 
Secureshield Ltd 
Antibody Analytics
Mears 
DMI Fire & Security 
Cumbernauld Theatre Trust 
All Star Joinery 
McTaggart Construction 
Silver 
Hair Design Airdrie 
Active Access
The Power Within Training
Antibody Company
ACS Clothing 
Preah Building Services
Andersen Caledonia 
Newmains Community Trust 
Enevate
Indeglas 
Door & Gate Engineering Services 
CD Architects 
DMG Services Group 
Swagelok Scotland 
Moock
Balfour Beatty 
Bronze
Pulp Tec Ltd
GCN Ltd 
WH&R McCartney Insurance Brokers
Inex Works 
Clarke Fire Protection Products Ltd
Equal Say 
Paradigm Reinstatements Ltd 
Netzero Facades 
SRB Wealth Management 
Premier Property Solutions 
WQS Wonderseal 
Emarr Telecoms Ltd
Thistle Networks Ltd T/A Telecom
Networks 
Case Studies 
All Star Joinery, a Gold member, were experiencing issues acquiring property, which was
impacting the growth of their business. The business was also facing challenges engaging with
local schools, which they were keen to do and to make use of the training space they had built.
The Employability Services Team were able to progress a query the business had with the
Planning and Place Team, and the business are now in a position to ascertain which site from
the identified lots would be best suited and develop a proposal. Further to this the team
facilitated a meeting with Education & Families colleagues, which subsequently led to the
development of a work placement calendar for four local schools. 
Moock Environmental Ltd, a Silver member, were also supported to link in with other Council
departments. The business was keen to develop a Social Enterprise arm and rehabilitate
criminal justice offenders back into society. The owner of the business has a commitment to
supporting the rehabilitation of offenders. The team facilitated a meeting with the Community
Justice Coordinator and a relationship is developing which will lead to engagement with other
employers. A referral was also made to Social Enterprise Accelerator for startup support. In
addition to this, the Director, a finalist in the recent Great British Entrepreneur awards, was
keen to support young people to develop entrepreneurial skills, a meeting was facilitated with
the DYW Lead, Curriculum Manager and Head Teachers from local schools to develop a plan
to deliver Entrepreneur workshops.   
DMG Services Group, also a Silver member, recently launched a training academy in
response to industry demands to tackle the growing skills shortage and provide specialist
training. They were keen to not only use this for apprentices and qualified tradesmen, but also
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to roll out to local schools and provide an Introduction to Roofing course, giving pupils an
insight into the world of construction and qualifications that would support them when applying
for work or further education. The Employability Services Team facilitated a meeting with the
Curriculum Manager and DYW Lead, and this led to a proposal being developed for schools
and the business becoming an approved supplier, enabling schools to utilise the course. The
first cohort of pupils from Brannock High School completed their course in December, with a
small celebration event to showcase their achievement. This was attended by The Provost,
and Convenor of Education, as well as staff from the school. 
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North Lanarkshire Council
Report
Enterprise and Fair Work Committee 
Does this report require to be approved? ☒ Yes   ☐ No
Ref    PH/CB/EF Date 10/05/24 
External Funding update 
From  Pamela Humphries, Chief Officer (Place)  
E-mail Hodges@northlan.gov.uk Telephone Stuart Hodge 
07583 091571 
Executive Summary 
This report provides an update to Committee on the Council’s recent progress in
developing and securing external funding for physical regeneration projects across North
Lanarkshire including the UK Government’s Long-Term Plan for Towns; Scottish
Government’s Vacant and Derelict Land Fund, and heritage funding programmes managed
by Historic Environment Scotland and National Lottery Heritage Fund. 
The report also seeks approval for the proposed use of the council’s 2024/25 Vacant and
Derelict Land Fund (VDLF) allocation of £1.231m, which was confirmed by the Scottish
Government in February, subject to approval of a Local Delivery Plan.  
Recommendations
It is recommended that Committee: 
(1) Approves the projects for inclusion within the 2024/25 Vacant and Derelict Land
Fund Local Delivery Plan for submission to the Scottish Government as outlined in
section 2.7 of this report.
(2) Acknowledges the update on progress regarding the allocation of £19.51m over 10
years to Coatbridge through the UK Government’s Long-Term Plan for Towns. 
(3) Approves the Governance arrangements for the Coatbridge Town Board as set out
in Appendix 2.
(4) Acknowledges progress with progressing heritage funding bids for projects in
Airdrie, Summerlee Museum and Palacerigg Country Park.   
(5) Acknowledges the award of £250,000 from National Lottery Heritage Fund to
establish a new heritage network for North Lanarkshire
(6) Acknowledges the current position regarding the Scottish Government’s
Regeneration Capital Grant Fund and the Vacant and Derelict Land Investment
Programme.
(7) Acknowledges the award of £2.345m from the Public Sector Heat Decarbonisation
Fund for the redevelopment of Strathclyde Park
(8) Acknowledges the anticipated allocation of funding from the Scottish Government’s
Place Based Investment Programme for 2024/25. 
Item 6
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1. Background 
1.1 The Council aims to secure external funding to support the physical, social and
economic regeneration of North Lanarkshire, with regular updates made to committee. 
1.2 There has been significant recent activity across a range of funding streams. This report
provides an update on progress towards securing a range of funds to support the social,
physical and economic regeneration of North Lanarkshire. 
2. Report 
2.1 This report provides an update on current external funding activity, including recent
funding bid submissions and decisions. 
Vacant and Derelict Land Fund (VDLF) 
2.2 Since 2006, North Lanarkshire Council has received funding through the Scottish
Government’s Vacant and Derelict Land Fund (VDLF) Programme to support the
remediation and re-use of long-term vacant and derelict land sites within North
Lanarkshire. The award of this annual grant is subject to the submission of a VDLF
Local Delivery Plan (LDP) and its approval both by committee and the Scottish
Government. 
2.3 The VDLF is a ring-fenced annual capital grant allocation which provides financial
support from the Scottish Government to assist with the regeneration of registered
vacant and derelict land (V&DL) sites across selected local authority areas. Funding
provided through the VDLF Programme is subject to the submission and approval by
the Scottish Government of a LDP which sets out local authority investment proposals
to meet the objectives of the VDLF Programme. 
2.4 These objectives are to:
• tackle long term vacant and derelict land (and in particular sites which have been
registered as vacant or derelict for at least 15 years);
• stimulate economic growth and job creation;
• develop a diverse sustainable environment with a focus on temporary and
permanent greening; and
• support communities to flourish and tackle inequalities 
2.5 There is a range of activity which this fund cannot support including major infrastructure
works, retail and housing projects. 
The Plan for North Lanarkshire
Priority  Improve economic opportunities and outcomes
Ambition statement
(2) Refocus our town centres and communities to be multi-
functional connected places which maximise social, economic,
and environmental opportunities
Programme of Work Transforming Places
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2.6  On the 9 February 2024, and following the Scottish Government Budget announcement
in December 2023, £1.231M capital grant funding was awarded to North Lanarkshire
Council subject to the submission and approval of a 2024/25 VDLF LDP. 
2.7  The Local Delivery Plan is currently being progressed and the following projects are
proposed for inclusion for delivery via Fusion Assets, the council’s arm’s length
regeneration company: - 
• External works at Phase 4, Links Park, Newhouse (£895,000) – remediating 1Ha
of land to facilitate a new 1800m2 industrial unit.
• Improving access, parking and addressing abnormal ground conditions at Phase 2,
Gartcosh Industrial Park (£336,000) – remediating 0.6Ha to facilitate new 1950m2
industrial unit. 
Long-Term Plan for Towns Programme 
2.8 As reported to Committee in November 2023, Coatbridge was awarded funding from
the UK Government through its Long-Term Plan for Towns programme (this was
reported as £20m at the time however UK Government has confirmed that the award
total is £19.51m). North Lanarkshire Council is the accountable body for these funds
however decision-making responsibility will rest with an independent Town Board,
which the council will support.   
2.9 A Coatbridge Town Board has now been established and an independent chair
appointed, as outlined in Appendix 1. Draft governance documents, including Terms of
Reference, Code of Conduct for Board members and a Declaration of Interest policy
have been prepared for committee approval (see Appendix 2). Work is now progressing
on the development of a ten-year vision for the town and associated three-year
investment plan, building on the Town Vision for Coatbridge which was approved at
Policy and Strategy Committee in September 2021.  External consultants Page Park
have been appointed to support the development of the Long Term Plan and facilitate
community engagement to ensure the Plan can be submitted to the UK Government in
August 2024, subject to endorsement by Committee in Cycle 3. 
Rediscovering Airdrie 
2.10 During 2022, Historic Environment Scotland (HES) and National Lottery Heritage Fund
(NLHF) aligned funding for place-based heritage interventions and invited applications
from constituted organisations and local authorities under their respective Grants for
Heritage (NLHF) and Heritage and Place (HES) programmes. 
2.11 The council successfully submitted expressions of interest to both funds for support to
deliver the heritage-led regeneration of Airdrie and were invited to make ‘development
phase’ applications by both funders, which were submitted in late 2022. These bids
sought a total of £150,000 funding to resource the council to develop full ‘delivery
phase’ bids over a 12-month period, with an indicative £2.65m sum identified for
delivery phase bids. 
2.12 The ‘Rediscovering Airdrie’ project aims to take a heritage-led approach to regenerating
Airdrie. The project secured an initial £150,000 in ‘development phase’ funding from
complementary programmes run by Historic Environment Scotland and National
Lottery Heritage Fund in 2023. This has enabled early preparatory work to be
undertaken. 
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2.13 The project formally started in January 2024. The full ‘delivery phase’ application which
is seeking £2.65m in funding will be submitted in December 2024. Subject to approval
of the delivery phase application, the project would run until 2029 and cover a wide
range of physical interventions – including repurposing Airdrie Town House as a
creative sector hub, improving access to the Public Observatory in Airdrie Library and
grant funding schemes to improve shopfronts and for tenement repairs – and heritage
activities, like oral history and traditional skills development. 
2.14 The council will continue to engage with heritage funders with a view to submitting
further bids for these funding streams should they continue in 2024. 
Summerlee redevelopment 
2.15 ‘New Stories, New Audiences, Better Lives’, a project which aims to redevelop parts of
Summerlee Museum of Scottish Industrial Life and deliver a programme of activities
aimed at engaging new audiences and extending the museum’s collections, secured
£127,000 in ‘development phase’ funding from National Lottery Heritage Fund in 2023. 
2.16 The project formally started in February 2024. A full ‘delivery phase’ application,
seeking £3.4m in funding will be submitted by June 2025. 
Palacerigg redevelopment   
2.17 A bid seeking £270,000 in ‘development phase’ funding for ‘New Roots, Old Roots’, a
project aiming to redevelop Palacerigg Country Park has been submitted to National
Lottery Heritage Fund, with a funding decision expected during summer 2024. 
2.18 The project, led on by the council’s Greenspace Projects Team, will improving trails
and natural heritage and reopening the Visitor Centre (for community management) If
successful, it is expected that a full ‘delivery phase’ application seeking £2.79m will be
submitted in autumn 2025. 
North Lanarkshire Heritage Network 
2.19 The council was awarded £250,000 from National Lottery Heritage Fund to manage a
North Lanarkshire heritage network. This funding will principally be used to employ a
new Heritage Outreach Officer who will be responsible for establishing and supporting
the network and working with individuals and groups to develop heritage projects and
secure external funding for these. This will include intensive engagement works across
each of North Lanarkshire’s nine Community Board areas on a rolling basis across a
three-year period. 
Regeneration Capital Grant Fund (RCGF) 
2.20 The Scottish Government’s Regeneration Capital Grant Fund (RCGF) supports
physical regeneration projects in local communities. It is open to local authorities, which
can apply for funding for Council projects and on behalf of community groups. 
2.21 In October 2023, the council submitted a ‘Stage 2’ bid to Round 11 of the RCGF seeking
funding for ‘The Cairnlea Centre’ project, which aims to develop a new venue for
community use adjoining Cairnlea Parish Church in Airdrie. A decision on the outcome
of this application was expected in January 2024. 
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2.22 In November, the Council issued a call for projects for an anticipated twelfth round of
RCGF and has received six expressions of interests from community groups for eligible
projects. Officers have subsequently met with each of these groups and provided initial
feedback on their proposals. 
2.23 In March 2023, Scottish Government advised that Round 11 of RCGF has been
withdrawn (with no projects funded through it) and that it is not currently in a position to
advise on whether the Fund will be relaunched for future rounds. No further
development work will be undertaken until future rounds of funding are confirmed. 
Vacant and Derelict Land Investment Programme (VDLIP)
2.24 Launched in 2022, the Vacant and Derelict Land Programme is a five-year £50 million
competitive fund to bring abandoned sites back into use for community and
environmental benefit. It aims to help:-
• enhance places and regenerate communities 
• tackle disadvantage and inequality 
• meet climate change targets 
• attract private investment and create economic growth 
2.25 In October 2023, the council submitted two ‘Stage 2’ bids to Round 4 of the VDLIP
seeking funding for new greenspace projects at Cumbernauld Village and in Glenboig. 
2.26 In November 2023, the Council began the process of identifying potential future VDLIP
applications and engaged with Framework Consultants to undertake two initial
feasibility studies assessing the viability of projects in Motherwell and Shotts. 
2.27 In March 2024, the Scottish Government however advised that Round 4 of the VDLIP
has been withdrawn (with no projects funded through it) and that it is not currently in a
position to advise on whether the Fund will be relaunched for future rounds. 
2.28 The Council has continued with the feasibility studies and these will progress to
conclusion to ensure we have “shovel ready” projects should the fund recommence or
for potential inclusion within future rounds of VDLF. 
Strathclyde Country Park 
2.29 The Scottish Government has also paused the Green Growth Accelerator funding
programme, through which the council expected to receive up to £10m towards the low-
carbon redevelopment of Strathclyde Park. 
2.30 A bid for £2.345m from the Scottish Government’s Public Sector Heat Decarbonisation
Fund towards the low-carbon redevelopment of Strathclyde Country Park was
submitted in December 2023, with funding secured in March. This funding will
contribute towards the ‘fabric first’ elements of the retrofit of the Watersports Centre in
the Park. 
2.31 A further round of the Fund is expected to be launched during 2024, with the council
planning to submit a further bid for up to £2.5m in additional funding. While this project
is supported through the strategic capital programme, additional funds may need to be
secured to enable the project to proceed as originally planned, and officers are liaising
with potential funders with a view to securing the necessary additional funds. 
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Place Based Investment Programme (PBIP) 
2.32 The Scottish Government committed to the establishment of a Place Based Investment
Programme (PBIP) allocating £140M to local authorities over 5 years commencing in
2021/22.   
2.33 This fund is used to take forward place-based initiatives focused on a range of key
themes including place making, town centre regeneration, 20 minute neighbourhood,
community led regeneration and ownership, tackling inequalities, accelerating goals for
net zero carbon, and promoting community wealth building. 
2.34 Now approaching the fourth year of operation, North Lanarkshire Council is expected
to receive £1.698m in 2024/25 with all funds requiring to be contractually committed by
31st March 2025. It is expected to receive formal confirmation of this funding in late
April.  This funding was included within the assumptions as part of the council’s
Strategic Capital Investment programme approved by Policy and Strategy Committee
in March 2024 and will support delivery of a range of town centre and place making
projects that contribute to the council’s Plan for North Lanarkshire and Transforming
Places Programme of Work. 
3. Measures of success 
3.1  The primary measure of success arising from the work and updates outlined in this
report is to maximise external funding for investment in the regeneration of North
Lanarkshire and its places. 
3.2 Future economic and employment benefit gained from the investment of the council’s
allocated 2024/25 VDLF award made from the Scottish Government.   
4. Supporting documentation 
Appendix 1 Coatbridge Town Board membership
Appendix 2 Coatbridge Town Board Governance arrangements 
Pamela Humphries
Chief Officer (Place) 
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5. Impacts 
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
If Yes, has an assessment been carried out and published on the council’s
website? https://www.northlanarkshire.gov.uk/your-community/equalities/equality-
and-fairer-scotland-duty-impact-assessments 
Yes ☐ No ☐
5.2 Financial impact 
Does the report contain any financial impacts? 
Yes ☒ No ☐ 
If Yes, have all relevant financial impacts been discussed and agreed with
Finance? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact?
Positive impacts as a consequence of receiving external funding to support
regeneration projects in North Lanarkshire. 
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant HR impacts been discussed and agreed with People
Resources? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.4 Legal impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☐ No ☒ 
If Yes, have all relevant legal impacts been discussed and agreed with Legal and
Democratic? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?   
Yes ☐ No ☒ 
If Yes, is the processing of this personal data likely to result in a high risk to the
data subject? 
Yes ☐ No ☐ 
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☐ No ☐
5.6 Technology / Digital impact 
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management,
or connectivity / broadband / Wi-Fi? 
Yes ☐ No ☒
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If Yes, please provide a brief summary of the impact? 
Where the impact identifies a requirement for significant technology change, has
an assessment been carried out (or is scheduled to be carried out) by the
Enterprise Architecture Governance Group (EAGG)? 
Yes ☐ No ☐
5.7 Environmental / Carbon impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact?
The investment in Strathclyde Park watersports centre will contribute to the
council’s plans to reduce carbon emissions. 
5.8 Communications impact 
Does the report contain any information that has an impact on the council’s
communications activities? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact?
There will be some communications activities required related to funding awards, in
particular the award to Coatbridge. These will be fully scoped out and discussed
with Corporate Communications colleagues. 
5.9 Risk impact 
Is there a risk impact? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or
Service or Project Risk Registers), and how they are managed? 
5.10 Armed Forces Covenant Duty 
Does the report require to take due regard of the Armed Forces Covenant Duty (i.e.
does it relate to healthcare, housing, or education services for in-Service or ex-
Service personnel, or their families, or widow(er)s)? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the provision which has been made to
ensure there has been appropriate consideration of the particular needs of the
Armed Forces community to make sure that they do not face disadvantage
compared to other citizens in the provision of public services. 
5.11 Children’s rights and wellbeing impact 
Does the report contain any information regarding any council activity, service
delivery, policy, or plan that has an impact on children and young people up to the
age of 18, or on a specific group of these? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact and the provision that has
been made to ensure there has been appropriate consideration of the relevant
Articles from the United Nations Convention on the Rights of the Child (UNCRC). 
If Yes, has a Children’s Rights and Wellbeing Impact Assessment (CRWIA) been
carried out? 
Yes ☐ No ☐ 
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Appendix 1 
Coatbridge Town Board Members 
Name Position
Gavin Whitefield (Chair) Deputy Lord-Lieutenant for Lanarkshire
Allan Stubbs Councillor for Coatbridge North
Geraldine Woods Councillor for Coatbridge South
Fulton MacGregor MSP for Coatbridge and Chryston
Steven Bonnar MP for Coatbridge, Chryston and Bellshill
Graeme McLaughlin Area Commander, Police Scotland
Christopher Moore Chief Executive and Principal, New College Lanarkshire
Jackie Smith Coatbridge Locality Manager, NHS Lanarkshire
Kirsty Struthers Senior Manager (Community Development), VANL
Liz McCutcheon Chief Executive, Inspirent
Michael Connolly Lecturer, University of Stirling
Yvonne Lindsay Managing Director, Telecom Networks
Willie McBride Chair, Coatbridge Community Board 
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Appendix 2 
Coatbridge Long Term Plan Town Board  
Terms of Reference  
April 2024   
1 1. INTRODUCTION 
1.1  These Terms of Reference (“the Terms”) set out how the Coatbridge Long Term Plan Town
Board (“the Town Board”) operates, how decisions are made and the procedures that are
followed to ensure that the Board operates efficiently, effectively and is both transparent and
accountable.    
1.2  Any reference to “the Council” is a reference to North Lanarkshire Council and its statutory
successors. Any obligation or requirement on the Council to do something will be satisfied if
the Council procures that it is done. 
1.3          A reference to “paragraph(s)” and “Annex” is to the paragraphs and annexes of the Terms.  
1.4 Copies of all codes of conduct, policies, guidance and any other documents referred to in the
Terms can be made available on request to the Council.   
2. OBJECTIVES  
2.1          The Town Board, supported by the Council, will develop, agree and produce a Long Term Plan
for the town of Coatbridge (“the Long Term Plan”). The Long Term Plan will consist of a 10
year vision which will include a 3 year investment plan which should recognise and seek to
build on work that is underway, or has been undertaken already, in Coatbridge. The Long
Term Plan, and the 3 year investment plan, should build on and align with the Council’s
strategies, plans and objectives as set out in the Plan for North Lanarkshire or any future
strategic plans which the Council may introduce. The 3 year investment plan will be reviewed
and updated on an annual basis and approved by the Board. 
2.2          The Town Board will bring together community leaders, local employers, public agencies and
local elected representatives to develop a shared 10 year vision for the town of Coatbridge
and oversee the delivery of funding across three broad investment themes of Safety and
Security; High Streets, Heritage and Regeneration; and Transport and Connectivity. 
2.3 The Town Board will drive the priorities for investment, convene powers and responsibilities
for making change, and steer the long-term vision for Coatbridge hand-in-hand with local
people.  
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3 RESPONSIBILITIES 
3.1 The Town Board will be responsible for:
3.2.1 identifying the issues and priorities to focus on for the Long Term Plan, including
supporting a process of ongoing community engagement.
3.1.2 working with the local authority to develop the Long Term Plan, setting out how
local partners will use their knowledge, powers, assets and new funding to deliver
for their communities.
3.1.3 identifying opportunities to bring in additional philanthropic or private investment to
support the Long Term Plan.
3.1.4 submitting the Long Term Plan to the Department for Levelling Up, Housing and
Communities on, or before 1 August 2024 or by a mutually agreed date.
3.1.5 overseeing the delivery of projects set out in the Long Term Plan. 
3.2 The Chair, the Town Board Members and the Council will ensure that the Nolan Principles,
set out in Annex A, are upheld in the carrying out of all business and activities of the Town
Board.  
4. GOVERNMENT GUIDANCE
4.1 The Town Board will undertake its responsibilities in accordance with guidance issued, and
subsequent guidance that may be issued, by the Department for Levelling Up, Housing and
Communities (or its successors), including:
4.2.1 Our Long Term Plan for Towns, guidance published 1 October 2023.  
4.2.2 Long Term Plan for Towns: guidance for local authorities and Town Boards
published 18 December 2023.  
4.2.3 Supplementary guidance and FAQs dated 20 March 2024.    
5. CHAIR OF THE TOWN BOARD  
5.1 The Council is responsible for the appointment of an independent chair of the Town Board
(“the Chair”), following consultation with the relevant Member of Parliament.      
5.2 The Chair must be a prominent local community leader or local businessperson. They should
act as a champion for the town of Coatbridge and provide leadership for the Town Board,
ensuring it is community-led and embedded within the local area.  
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5.3 Elected representatives, such as Members of Parliament, Members of the Scottish Parliament
or local councillors, must not chair the Town Board. 
5.4 The role of the Chair is voluntary. The Chair will not be entitled to any remuneration.
Reasonable expenses incurred in connection with the fulfilment of the role of Chair may be
reimbursed.  
5.5 The appointment of the Chair will be held until the three year check in point at the end of each
investment period cycle. The Chair whose appointment expires under this provision is not
excluded from re-appointment. 
5.6 Notwithstanding the provisions of paragraph 5.5, the Council, at its sole discretion, may
terminate the appointment of the Chair before the end of the three year check in point at the
end of each investment period.    
6. TOWN BOARD MEMBERSHIP 
6.1  The Town Board will have a maximum of fifteen members (“Town Board Members”).
Reference to Town Members includes the Chair.  
6.2 Two Town Board Members will be local councillors from the Council. The Council will confirm 
the appointment of the local councillors to the Chair and the Town Board following completion
of the Council’s process for the appointment of representatives to outside organisations. 
6.3    The Member of Parliament whose constituency sits within the boundary of the town of
Coatbridge must sit on the Town Board. 
6.4 The Town Board must have a senior representative from Police Scotland.  
6.5 The Town Board will comprise representation from local organisations. This may include, but
is not restricted to:  
6.5.1 Community partners, such as community groups, faith groups, local charities,
neighbourhood forum, youth groups, and the Third Sector Interface.  
6.5.2 Local businesses and social enterprises, such as the chair or board members for
the Business Improvement District where these exist, and key local employers or
investors in the town of Coatbridge.  
6.5.3 Community and small businesses. 
6.5.4 Cultural, arts, heritage and sporting organisations, such as local sports club
directors and local heritage groups.  
6.5.5 Public agencies and anchor institutions, such as local schools, higher education
and further education institutions, relevant government agencies for the Coatbridge
area.  
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6.6 Membership of the Town Board will be kept under review by the Council to ensure that it is
consistent with guidance from the Department for Levelling Up, Housing and Communities
and aligned to achieving the Town Board objectives.     
7. APPOINTMENT OF TOWN BOARD MEMBERS  
7.1 The Council, in consultation with the Chair, is responsible for the appointment of Town Board
Members.  
7.2 The Council will notify the Department for Levelling Up, Housing and Communities of  any
changes to the Town Board membership. 
7.3 With the exclusion of the required Town Board memberships detailed at paragraphs 6.2, 6.3,
and 6.4, appointments to the Town Board will be held until the three year check in point at the
end of each investment period cycle. Any Town Board Member whose appointment expires
under this provision is not excluded from re-appointment. 
7.4 Notwithstanding the provisions of paragraph 7.3,  the Council, at its sole discretion, may
terminate the appointment of any Town Board Member before the end of the three year check
in point at the end of each investment period.  
7.5 Town Board Members may resign from the Town Board by serving notice, in writing, on the
Chair, or in the event that the Chair is the member resigning, on the Council.    
7.6       If a Town Board Member is a representative of an organisation and resigns from that
organisation, they automatically resign from being that organisation’s named representative
on the Town Board and as a Town Board Member.      
8            MEETINGS AND PROCEDURE  
8.1  The Town Board will meet quarterly. Additional meetings may take place should the need arise
at the discretion of the Chair in consultation with the Council. 
8.2 A minimum of two weeks’ notice will be given for a meeting of the Town Board.  Board papers
will be issued to Town Board Members, and all other Board attendees, 5 working days before
any meeting of the Town Board.  
8.3 The Town Board will follow the Council’s governance and finance arrangements when
considering private reports, with the default position being that all papers are open to the
public. 
8.4 The Chair will ensure that minutes of meetings of the Town Board are made. The minutes will
include any conflicts of interest reported to the Town Board.  
8.5 Draft minutes should be issued to the Town Board Members, and all other Board attendees,
within 10 working days of the meeting. Once approved by the Town Board, final minutes will
be published on the Council website within 10 working days. 
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9.           QUORUM AND DECISION MAKING 
9.1          Decisions of the Town Board will be made by majority vote of Town Board Members present
at the meeting at which the decision is made or, if following the written decision procedure, by
the majority of all members for the time being signifying in writing their support for a decision
or proposal. 
9.2          The Chair will not have a second or casting vote and in the event of an equality of votes, the
vote is deemed not to have been carried. 
9.3         The Town Board will not be entitled to take any decision relating to expenditure that will, or
may reasonably be expected to, conflict with the Council’s obligations as the Accountable
Body or the Council’s Section 95 Officer’s duties. 
9.4          Notwithstanding the establishment of any sub-groups in terms of paragraph 11, authority for
any decision of the Town Board will remain vested in the Town Board  in accordance with the
Terms. 
9.5         The quorum for a meeting of the Town Board will be 8 Town Board Members. The quorum
must include: 
9.5.1 at least one Town Board Member who is a representative of the Council  in terms of 
paragraph 6.2;    
9.5.2 at least one Town Board Member who is a representative of local businesses and 
investors or a representative of  the Community/local voluntary community sector; 
and  
9.5.3 The Chair. 
9.6          A duly convened meeting of The Town Board at which a quorum is present will be competent
to exercise all or any of the authorities, powers, and discretions for the time being vested in or
exercisable by the Town Board. 
9.7          Council Officers will attend Town Board meetings to ensure the Council’s duties as accountable
body for the Long Term Plan are met and to provide the Town Board with secretariat support. 
9.8         If a Town Board Member ceases to be a member at a Town Board meeting, he or she can
continue to be present and to act as a member and be counted in the quorum until the end of
the meeting if no other member objects and if otherwise a quorum of members would not be
present. 
9.9          Each meeting of the Town Board, and any sub-group, will be conducted in accordance with
the Council’s Code of Conduct.  
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10.       MEMBERS’ INTERESTS  
10.1        When accepting membership to the Town Board, each Town Board Member must complete a
register of interests in the form and in accordance with the instructions set out at Annex B and
accept the membership code of conduct in accordance with the Council’s Code of Conduct.  
10.2   Each Town Board Member must ensure that the register of interests is up to date before the
start of each Town Board meeting they attend.    
10.3        Each Town Board Member must complete the register of gifts and hospitality, which is set out
in Annex C, and circulate to the Council on an ongoing basis.    
10.4        If a proposed decision at a meeting of the Town Board is concerned with an actual or proposed
transaction or arrangement with which a Town Board Member is interested, that member is
not to be counted as participating in the decision making process for quorum or voting
purposes. The Town Board Member will declare an interest at any meeting of the Town Board
and will absent themselves from the discussion of and or making decisions relating to the
transaction or arrangement unless it is agreed by the Chair and the Council that the member’s
interest cannot reasonably be regarded as likely to give rise to a conflict of interest. 
10.5        A Town Board Member should notify the Chair of any interests occurring in terms of paragraph
10.4 as soon as the member becomes aware of the potential conflict of interest. The Town
Board Member should not wait until a meeting of the Town Board to notify the Chair. The Chair
will provide details of the interest to the Council for consideration in terms of paragraph 10.4.  
10.6        A Town Board Member who becomes aware of an interest which potentially conflicts with the
business of the Town Board, is not obliged to disclose information that is confidential and
where to do so would amount to a breach of confidence. The Town Board Member will make
arrangements with the Chair not to receive documents and information relating to the conflict. 
11.          SUB-GROUPS  
11.1  The Chair, in consultation with the Council, may set up sub-groups of the Town Board to focus
on specific aspects of the Long Term Plan.  
11.2  Approval of the Chair and the Council will be required for the participation of non-board
members in any sub-group.  
11.3  Sub-groups will report their findings and insights back to the Town Board. They will not have
any decision making function.    
12. FINANCIAL, CONTRACTUAL AND LEGAL MATTERS 
12.1        The management of the Town Board’s financial affairs will be conducted by the Council in its
capacity as the Accountable Body and will follow the Council’s Financial Procedure Rules. 
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12.2        The management of the Town Board contracts will be conducted by the Council in its capacity
as the Accountable Body and will follow the Council’s Contract Procedure Rules. 
13.          LEGAL STATUS  
13.1  The Town Board is not a legal entity. It is not the accountable body for any grant or funding
regime. 
13.2  The Terms constitute the formal constitution of the Town Board. 
14. REVIEW AND REVISION OF THE TERMS OF REFERENCE 
14.1  The Council may, in consultation with the Chair, amend the Terms where necessary as the
work of the Town Board progresses.       
15.          DISSOLUTION 
15.1  The Council will dissolve the Town Board after the end date of the Long Term Plan or when
the function of the Board is no longer required. 
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Annex A: Nolan Principles 
Nolan Principles: The Seven Principles of Public Life    
• Selflessness: Holders of public office should act solely in terms of the public interest;   
• Integrity: Holders of public office must avoid placing themselves under any obligation to people or
organisations that might try inappropriately to influence them in their work. They should not act or
take decisions in order to gain financial or other material benefits for themselves, their family, or their
friends. They must declare and resolve any interests and relationships;   
• Objectivity: Holders of public office must act and take decisions impartially, fairly and on merit,
using the best evidence and without discrimination or bias;   
• Accountability: Holders of public office are accountable to the public for their decisions and actions
and must submit themselves to the scrutiny necessary to ensure this; 
• Openness: Holders of public office should act and take decisions in an open and transparent
manner. Information should not be withheld from the public unless there are clear and lawful
reasons for so doing;   
• Honesty: Holders of public office should be truthful; and 
• Leadership: Holders of public office should exhibit these principles in their own behaviour. They
should actively promote and robustly support   
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Annex B: Register of Declarable Interests 
The Town Board is obliged to hold an open register of members’ declarations of financial and personal
interests to ensure that all decisions reached are open and fair and to enable the Town Board to
decide what steps to take in accordance with paragraph The Town Board Terms of Reference.   
Declaration   
I have read The Town Board Terms of Reference and Code of Conduct and wish to declare my interests
as follows.     
Personal Interests:        
ORGANISATION   NATURE OF INTEREST   DATE COMMENCED   
Financial Interests:     
ORGANISATION   NATURE OF INTEREST   DATE COMMENCED   
I wish to declare the following interests / employment of my family as I feel there is a potential conflict
of interest with my membership of the Board:     
ORGANISATION   NATURE OF 
EMPLOYMENT
OF  
FAMILY   
INTEREST/  DATE COMMENCED  
(IF KNOWN)           
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I undertake to notify the Chair of the Town Board of any changes to the above without delay.   
Signed:     
Name (CAPITALS):   
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Annex C: Register of Gifts and Hospitality 
REGISTER OF GIFTS AND HOSPITALITY – Coatbridge Long Term Plan Town Board Members      
I, (full name) (capitals) 
a Member of The Town Board 
GIVE NOTICE, as I am required to do under The Town Board Terms of Reference that I have been
offered gifts and/or hospitality (all gifts and hospitality must be disclosed within 28 days) 
Please insert nature of gift / hospitality with an estimated value of at least £10.00 
Name of person or
body making or
offering the gift /
hospitality 
The gift was:  Declined / Accepted (Delete as necessary) 
Date of gift /
hospitality            
MEMBER’S SIGNATURE – Please note that physical signatures are required on this form. 
Date 
Member’s signature 
RECEIPT ON BEHALF OF NORTH LANARKSHIRE COUNCIL 
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Date received on behalf of the 
Council 
Signature on behalf of the Council 
Print Name 
ENTERED IN REGISTER 
Date entered 
Entered by (sign) 
Print Name 
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North Lanarkshire Council
Report
Enterprise and Fair Work Committee 
Does this report require to be approved? ☒ Yes   ☐ No
Ref    TAP/CM Date 10/05/24 
Town Action Plans Update 
From  Pamela Humphries, Chief Officer (Place) 
E-mail HodgeS@northlan.gov.uk Telephone Stuart Hodge, Growth
Programme Manager 
Executive Summary 
This report provides an update on the development of Town Action Plans following the
approval of Town Visions for each of the council’s eight town centres in September 2021.   
Since then, extensive engagement work has been undertaken to ensure that the concepts
and ideas being proposed within the visions truly reflect future community needs. Town
Action Plans for Airdrie, Motherwell and Wishaw were approved at Committee in November
2023 and this report seeks approval for the Town Action Plans (TAPs) for Kilsyth, Bellshill
and Shotts. 
Following acquisition of The Centre, Cumbernauld in June 2023, the Council has been
overseeing the ongoing management of the property alongside the preparation of a capital
investment plan and developing proposals for the long term management of the Centre. 
The report also outlines the process and timelines for taking forward the Town Action Plan
for Coatbridge following the award of £19.5m from the UK Government’s Long-Term Plan
for Towns. 
Recommendations
It is recommended that the Committee: 
(1) Acknowledges the findings of the engagement work undertaken on the development
of the draft Town Action Plans for Kilsyth, Bellshill and Shotts; 
(2) Approves the Town Action Plans for Kilsyth, Bellshill and Shotts which provide a
framework to support future investment within North Lanarkshire’s Towns; and 
(3) Endorses the approach to develop the Long Term Plan for Coatbridge to secure the
£19.5m funding from the UK government for Coatbridge. 
(4) Acknowledges the update provided on Cumbernauld town centre. 
Item 7
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1. Background 
Town Action Plans 
1.1 In August 2019 the Enterprise and Growth Committee approved the Economic
Regeneration Delivery Plan (ERDP) 2019-23 as the high level framework which aims
to co-ordinate the physical and economic regeneration of North Lanarkshire, increase
economic output, and help address social and economic inequality. 
1.2 In September 2021 the Policy & Strategy Committee approved the Town Visions for all
eight town centres within North Lanarkshire (Kilsyth, Cumbernauld, Airdrie, Coatbridge,
Bellshill, Motherwell, Wishaw and Shotts). 
1.3 The development of the Town Visions was not an end in itself as they are conceptual
in nature and were intended to stimulate debate and set a direction of travel towards
an ambitious and sustainable future for our towns. Following the approval of the
Visions, we embarked upon the task of identifying specific development proposals for
each town to reflect the corporate priorities in the Plan for North Lanarkshire. 
1.4 The draft Town Action Plans which stem from the vision were produced in consultation
with the community, including engagement with the Community Boards and their sub
groups. Site specific investment and development proposals were identified and
discussed in partnership with the Community Boards to ensure that the community are
directly involved in the development of the draft Town Action Plans. 
The Centre, Cumbernauld 
1.5 Built primarily over the 1960/70s, the Centre Cumbernauld (including car parks)
extends to over 5 hectares in size and is architecturally the most prominent structure
within the town centre. However, a lack of investment over a number of years has
meant that the centre itself is in relatively poor condition and would require extensive
repair and improvement if it was to be retained as an operational asset in the longer
term. 
1.6 Through consultation work undertaken to develop the draft Cumbernauld Town Vision
and the subsequent community engagement work carried out to seek feedback on this
proposal, the acquisition of the Centre Cumbernauld, its demolition and its
redevelopment was identified as central to community aspirations and ambitions for a
new, successful and attractive town centre (as part of wider plans for town central
renewal that would open up opportunity to regenerate land currently occupied by
Fleming House and collective public buildings such as, the Tryst, the Link, Bron Way,
Cumbernauld New Town Hall and Cumbernauld Health Centre). 
1.7 Following approval in principle by the Policy and Strategy Committee in September
2021, the Council acquired the Centre, Cumbernauld in June 2023 with the support of
levelling Up Funding from the UK Government and has been overseeing the
The Plan for North Lanarkshire
Priority  Improve economic opportunities and outcomes
Ambition statement
(2) Refocus our town centres and communities to be multi-
functional connected places which maximise social, economic,
and environmental opportunities
Programme of Work Transforming Places
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management of the Centre since this time whilst commencing preparatory work for the
longer-term redevelopment for the town centre. 
Long Term Plan for Towns - Coatbridge 
1.8 In late 2023, the UK Government announced £20m in funding had been awarded to
each of 55 towns across the UK through its Long-Term Plan for Towns programme.
This included Coatbridge, one of seven towns in Scotland to be awarded funding.  
Since then further guidance has been published outlining the conditions that must be
met to draw down the funding (now confirmed at £19.5m), including the governance
requirements. 
2    Report 
2.1    Town Action Plans 
Consultation and Engagement 
2.2 The public engagement on the Draft Town Action Plans for Kilsyth, Bellshill and Shotts
began with a public meeting in each town (there were two meetings in Shotts) in
October 2023 to promote the concept of a Town Action Plan and explain how it relates
to the parent Town Vision document. The purpose of the meeting was to listen to the
concerns and issues from the local community so that the content of the draft Town
Action Plan document reflects the needs and ambitions of the local community.
Presentations were also given at the Community Board meetings in each town to
generate interest in the forthcoming draft Town Action Plans. 
2.3 The formal public consultation for the Draft Town action Plans ran between the 15th of
January and the 2nd of March 2024 and included: 
• press releases and information provided on council website and social media
platforms; 
• on-line consultation via Community Boards and at Tenants & Residents Association
events. 
• the production of a physical exhibition for each of the three towns, located in the
local public library plus an online exhibition (accessible via the council’s website)
providing local residents with the opportunity to explore, review and comment on
the proposals via an online comments board; and 
• Eighteen Drop-In sessions were held in the local libraries throughout the six weeks
of the consultation period to allow people to come in and discuss the proposals
directly with officers. 
2.4 The table below summarises the level of engagement achieved during the six week
publicity and consultation period: 
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Publicity & Consultation Summary Table  Total Kilsyth Bellshill Shotts
Number of Views to the TAP landing page on the
Council’s Website 
913 86 215 612
Number of Views of the TAP Documents   601 63 145 393
Online Comments   14 1 3 10
Emails/Postcards/Letters   26 7 7 12
Visitors to Drop-In Sessions   114 9 25 80 
The outcome of the consultation programme can be summarised as follows: 
2.5 The response from the Community Boards was positive with some issues raised on
reliance upon buy-in and support from the private sector. The overriding concern here
was the timescale for the delivery of the Town Hub investment and how this could either
add value to the town centre or damage the footfall over time. Every Community Board
recognised that retail trends are such that there needs to be an alternative to the
traditional function of our high streets, moving towards a more mixed use service and
leisure based economy. The Community Boards were particularly supportive of the
Council’s promotion of new Town Centre Living developments as pilot projects to
persuade the private sector to invest in town centre living. 
2.6 The public consultation generated over 570 views of the online exhibition in addition to
the 114 people who engaged in discussion with officers at the drop-in sessions at the
physical exhibitions in the local libraries. The council have received 14 written
responses to the public consultation through the online survey – 1 Kilsyth, 3 Bellshill
and 10 Shotts. The majority of responses supported the production of the Town Action
Plans and their content as it was recognised that as a Council we need to identify both
mitigation and alternative forms of development to replace the more traditional uses of
the high street. The importance of heritage buildings to the sense of civic pride was a
key concern for the public. A consistent message from the public consultation was the
importance of investment in core activities to maintain public services and facilities
including roads maintenance and street lighting which was considered to be a higher
priority than investment in new developments and activities. 
2.7 Despite a leaflet drop to commercial and retail businesses within each town centre,
there was little or no response from the business community, retailers or
landlords/landowners which was disappointing given the important role that they will
play on the future transformation that we are seeking to promote. One possible
explanation for this is the lack of an established traders association or business
association within each town which the Council could tap into and use as a platform to
promote events and distribute information. This is not unique to Kilsyth, Bellshill and
Shotts but reflects the current position across North Lanarkshire. 
2.8 Full details of the engagement and consultation findings, and the amendments to the
Town Action Plans which have been put in place as a result of this, are outlined in
Appendix 1 - The Report on the Consultation for the Draft Town Action Plan. The final
versions of the Town Action Plans for Kilsyth, Bellshill and Shotts are contained in
Appendix 2. 
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Delivering the Town Action Plans 
2.9 Further to Committee approval of the finalised Town Action Plans, the delivery of the
high level proposals for each town will be taken forward as follows:- 
• Roll out of the Council’s New Supply Programme to deliver new town centre living
opportunities across all three towns over the next five years.
• Continued engagement with the private sector owners of the land, buildings and
businesses within the town centres to identify partnership projects and ways to
support the private sector in contributing to the delivery of the action plan.
• Engagement with the Scottish Government to identify funding mechanisms to
provide grant assistance to businesses and residents to improve the physical
condition and energy efficiency of their properties, and  
• the co-production with the Community Boards of an annual performance report for
each town that will be used to measure progress against plans. 
2.10 The Town Action Plans will be reviewed and updated on an annual basis and be flexible
to reflect changes in Council priorities, the availability of internal and external funding
and to deal with unknowns such as the fallout from the pandemic, post Brexit trade
issues and the cost of living crisis. 
The Centre, Cumbernauld 
Operational Management 
2.11 To enable Town Centre Cumbernauld (TCC) to continue operating as a viable shopping
destination in the short term following acquisition, the council had to ensure that
appropriate management arrangements were in place prior to the purchase of TCC.
The management of TCC is split over two areas as detailed below: 
• The Asset Manager’s role is to optimise the commercial viability of TCC during the
transition period prior to demolition by actively managing the leases on behalf of
the council; and 
• The Property Manager’s role is to collect rental and service charges from
leaseholders on behalf of the council whilst also being responsible for TCC’s
operation i.e. cleaning, security, repairs, maintenance etc.   
2.12 It was agreed by Committee that following acquisition, under a Negotiated Tender
Procedure, Gatehouse would be retained as Property (PM) and HAMCAP as Asset
Managers (AM) to manage the centre as an interim transition measure. This was
undertaken to provide the Council with sufficient time to develop suitable tender
documentation to procure long-term managing agents.  This process is now underway,
although it is currently anticipated that the procurement process will not conclude until
Summer 2025 although every effort will be made to shorten this timescale. 
2.13 Avison Young were appointed in a Client Interface role to oversee the work of the Asset
Manager and Property Manager and provide advice and information, and ultimately,
protect the council’s interest.   
2.14 The initial Client Interface contract expired on 31 March 2024. Following this contract’s
expiry, a new Client Interface contract was awarded via a direct award from the Crown
Commercial Services framework agreement This contract commenced on 01 April
2024 for a period of 12 months with a further 6-month extension available if required.
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2.15 Recognising the overall condition of the property, a programme of necessary
investment is being developed to ensure the Centre can continue to operate effectively. 
This has seen external car park resurfacing works undertaken in late 2023 with lift and
roofing works currently in development and planned for Summer 2024. 
2.16 Due to considerable storm damage suffered by the Centre in January 2024, plans for
capital investment were temporarily delayed whilst focussing on completion of remedial
repairs to ensure the Centre was wind and watertight and to enable affected businesses
to re-open as quickly as possible. 
Long Term Plans 
2.17 It was estimated that following acquisition, the demolition of the Centre would occur in
two stages over a period of up to 10 years. Redevelopment could also occur in a
phased manner following demolition. However, full demolition of the centre within 10
years could result in cashflow savings and reduce potential future capital liabilities for
the Council. 
2.18 The table below shows the key milestones and current estimated timescales for the
rundown and demolition of the Centre, Cumbernauld: - 
Milestones Estimated timescales
Engagement with businesses regarding
future options and development of a phased
demolition strategy 
2024
Progress development of proposals for the
phased redevelopment of the town centre,
including traffic/transportation assessments
2024 - 2025
Initial public engagement commences with
various stakeholders         
2024 - 2026
Public consultation commences on draft
proposals
2025 - 2026
First-phase demolition of The Centre
Cumbernauld begins. This will be to the most
recently developed part of the shopping
centre at Teviot Walk / Teviot Square.
Temporary greenspace will then be put in
place until the centre is fully demolished.     
2027 - 2028 (Estimated start
date)
Demolition of The Centre Cumbernauld
continues to the older part of the shopping
centre (on both sides of Central Way, around
Tweed Walk and Tay Walk).
2031 - 2033 (Estimated start
date) 
2.19 Initial engagement has begun with a survey of all businesses within the Centre,
Cumbernauld being undertaken in January and February 2024. 
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2.20 Surveys were issued to all tenants operating within The Centre Cumbernauld. Just over
100 surveys were issued with 35 responses received at the time of analysis - a return
rate of roughly one third (33%).   
2.21 Some key findings are: - 
• 83% of respondents said they were extremely likely to continue trading within The
Centre Cumbernauld (TCC) over the next 3-5 years. 
• 16 respondents (43%) are based within the area of TCC referred to as Phase 4 -
around Teviot Walk, Teviot Square, Ettrick Square and Ettrick Walk. These tenants
are located within areas under consideration for the first phase of demolition which
is currently estimated to begin around 2027 or 2028. Of these 16 businesses, 88%
said they were extremely likely to continue trading within TCC over the next 3-5
years (to Dec 2028).
• Only 5 respondents said they had intentions to relocate over the next 3-5 years.
Four of these respondents are currently based within Phase 4 of TCC but intend
to continue trading within Cumbernauld town centre in the long-term. 
• 85% of respondents said they would like to continue trading within Cumbernauld
town centre in the long term rather than trading in an out-of-town location or moving
to an alternative town.
• Almost half (45%) of respondents have been operating within TCC for 10 years or
more.
• Almost a third (31%) said they employed between 3-5 people at their Cumbernauld
site. Around a fifth (21%) employ 10 people or more.
• Almost a third (32%) operate within the retail sector, a quarter (25%) provide
professional services such as solicitors and estate agents. Food & drink
businesses and hair & beauty businesses represented 12% and 15% of survey
respondents respectively. The third sector also accounted for 12% of respondents. 
2.22 An information point is being developed and will be situated within the library to enable
customers and businesses alike to discuss any issues they might have regarding
demolition and redevelopment. 
2.23 Additional information in the form of window graphics are being placed in vacant shop
units within the Centre to provide information. This will be alongside additional signage
to the library to try to help increase footfall. 
The Coatbridge Town Action Plan 
2.24 As outlined in a separate report to this committee, Coatbridge has been awarded £19.5m
through the UK Government’s Long-Term Plan for Towns programme, which provides
funding across a ten-year period for capital and revenue projects which deliver on the
programme’s three key themes: - 
• safety and security
• high streets, heritage and regeneration
• transport and connectivity 
2.25 North Lanarkshire Council is the accountable body for the funding award, with the
Council required to provide UK Government with assurance that funding is used for the
intended purposes and achieves best value. 
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2.26 The Council is also required to establish an independent Town Board which is
responsible for developing and delivering a Long-Term Plan for Coatbridge alongside an
associated Investment Plan.   
2.27 To avoid any confusion or duplication of effort, the Long-Term Plan for Coatbridge and
the Town Action Plan will be developed as a single document, which is developed and
published in line with UK Government guidance. The Long-Term Plan for Coatbridge will
be subject to significant community engagement and will include consideration of the key
proposals noted at 2.2.1 above. 
3. Measures of success 
3.1  The performance monitoring of the Town Action Plans, Cumbernauld Town Centre
Strategy and Coatbridge Long-Term Plan, will be incorporated within the annual
Performance Framework for the Economic Regeneration Delivery Plan, of which Town
Centre regeneration is a key strand.   
4. Supporting documentation 
4.1       Appendix 1 The Report on the Publicity & Consultation
4.2       Appendix 2 The final versions of the Kilsyth, Bellshill & Shotts Town Action Plans 
Pamela Humphries
Chief Officer (Place) 
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5. Impacts 
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
If Yes, has an assessment been carried out and published on the council’s
website? https://www.northlanarkshire.gov.uk/your-community/equalities/equality-
and-fairer-scotland-duty-impact-assessments 
Yes ☐ No ☐
5.2 Financial impact 
Does the report contain any financial impacts? 
Yes ☒ No ☐ 
If Yes, have all relevant financial impacts been discussed and agreed with
Finance? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
Coatbridge - NLC will hold and manage funds on behalf of Coatbridge Town Board.
Drawdown mechanism to be agreed once Investment Plan approved by UK
Government
Cumbernauld - Funding from Council’s Capital Programme will be used alongside
income from the Centre to support investment proposals and deliver the milestones
outlined within the report.
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant HR impacts been discussed and agreed with People
Resources? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.4 Legal impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☐ No ☒ 
If Yes, have all relevant legal impacts been discussed and agreed with Legal and
Democratic? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?   
Yes ☐ No ☒ 
If Yes, is the processing of this personal data likely to result in a high risk to the
data subject? 
Yes ☐ No ☐ 
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☐ No ☐
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5.6 Technology / Digital impact 
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management,
or connectivity / broadband / Wi-Fi? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
Where the impact identifies a requirement for significant technology change, has an
assessment been carried out (or is scheduled to be carried out) by the Enterprise
Architecture Governance Group (EAGG)? 
Yes ☐ No ☐
5.7 Environmental / Carbon impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.8 Communications impact 
Does the report contain any information that has an impact on the council’s
communications activities? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.9 Risk impact 
Is there a risk impact? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or Service
or Project Risk Registers), and how they are managed? 
All relevant projects risk are contained within the relevant project risk register for
Cumbernauld Centres and Coatbridge Long Term Plan for Towns. These are
reviewed on a regular basis. 
5.10 Armed Forces Covenant Duty 
Does the report require to take due regard of the Armed Forces Covenant Duty (i.e.
does it relate to healthcare, housing, or education services for in-Service or ex-
Service personnel, or their families, or widow(er)s)? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the provision which has been made to
ensure there has been appropriate consideration of the particular needs of the
Armed Forces community to make sure that they do not face disadvantage
compared to other citizens in the provision of public services. 
5.11 Children’s rights and wellbeing impact 
Does the report contain any information regarding any council activity, service
delivery, policy, or plan that has an impact on children and young people up to the
age of 18, or on a specific group of these? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact and the provision that has
been made to ensure there has been appropriate consideration of the relevant
Articles from the United Nations Convention on the Rights of the Child (UNCRC). 
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If Yes, has a Children’s Rights and Wellbeing Impact Assessment (CRWIA) been
carried out? 
Yes ☐ No ☐ 
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Appendix 1 
Report on the Town Action Plan Publicity & Consultation
for Kilsyth, Bellshill and Shotts 
Introduction 
The following report sets out the publicity and engagement process to communicate the draft
Town Action Plans for Kilsyth, Bellshill and Shotts. 
Background 
The draft Town Action Plans which stem from the Town Visions were co-produced with the
community through the relationships we have built with the Community Boards and their sub
groups. Site specific investment and development proposals were identified and discussed in
partnership with the Community Boards to ensure that the community are directly involved in
the development of the draft Town Action Plans. 
Publicity & Consultation 
The consultation on the Draft Town Action Plans for Kilsyth, Bellshill and Shotts has involved
a wide programme of engagement which ran between the 15th of January and the 2nd of March
2024 and included: 
▪ press releases and information provided on council web and social media platforms; 
▪ on-line consultation via, Community Boards and at Tenants & Residents Association
events. 
▪ the production of a physical exhibition for each of the three towns, located in the local
library plus an online exhibition (accessible via the council’s website) providing local
residents with the opportunity to explore, review and comment on the visions and proposals
via an online survey; and 
▪ Eighteen Drop-In sessions were held in the local libraries throughout the six weeks of the
consultation period to allow people to come in and discuss the proposals directly with
officers, offering each town 18 hours of access to officers. 
The table below summarises the level of engagement achieved during the six week publicity
and consultation period: 
Publicity & Consultation Summary Table  Total Kilsyth Bellshill Shotts
Number of Views to the TAP landing page on
the Councils Website 
913 86 215 612
Number of Views of the TAP Documents   601 63 145 393
Online Comments   14 1 3 10
Emails/Postcards/Letters   26 7 7 12
Visitors to Drop-In Sessions   114 9 25 80 
The outcome of the consultation programme can be summarised as follows: 
▪ The response from the Community Boards was positive with some issues raised as to the
reliance upon buy-in and support from the private sector with the overriding concern being
the timescale for the delivery of the Town Hub investment and how this could either add
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value to the town centre or damage the footfall over time. Every Community Board
recognised that retail trends are such that there needs to be an alternative to the traditional
function of our high streets, moving towards a more mixed use service and leisure based
economy. The Community Boards of Kilsyth and Bellshill were particularly supportive of
the Council’s promotion of new Town Centre Living developments as pilot projects to
persuade the private sector to invest in town centre living. 
▪ The public consultation generated over 570 views of the online exhibition in addition to the
114 people who engaged in discussion with officers at the drop-in sessions at the physical
exhibitions in the local libraries. The council have received 14 written responses to the
public consultation through the online survey – 1 Kilsyth, 3 Bellshill and 10 Shotts. The
majority of responses supported the production of the Town Action Plans and their content
as it was recognised that as a Council we need to identify both mitigation and alternative
forms of development to replace the more traditional uses of the high street. The
importance of heritage buildings to the sense of civic pride was a key concern for the public.
The overiding response from the public consultation was that the council should focus on
delivering its core activities of maintaining public services and facilities including roads
maintenance and street lighting before seeking to invest in new developments such as
Active Travel. 
▪ There was little or no response from the business community, retailers or
landlords/landowners which is disappointing as they hold the key to the delivery of the
transformation that we are seeking to promote. 
The following tables set out the comments received from the public. 
Town Action Plan Phase 2: Public Comments 
Public Comments
Kilsyth
Active Travel: Clearly efforts to aid public to walk more must be assisted and encouraged by
maintaining areas like pavements. We regularly walk all over town and green areas and I have to say
that some of these areas are appalling, especially Glasgow Road towards Queenzieburn. Some of
these pavements are hazards due to weeds and traffic dirt taking over.
Road Safety: The whole of the road from Shell garage to Queenzieburn is a speedway. I regularly
see traffic speeding both directions def over 40 -50 mph and if coming up from Dumbreck Nature
reserve on foot to main road at Lairdshill it's very dangerous trying to cross the main Glasgow Road
there. Clearly needs some sort of road calming as this area is very busy with traffic since
Craigmarloch Plant Nursery expanded on Gavell Road.
The recent permission to a recycling plant on the way out of Twechar will be encouraging more
heavy trucks coming through Kilsyth. Help the Pedestrians please
Town Hub: The proposed Town Hub should be developed within Burnside Industrial Estate off
Garrell Road and not located adjacent to the existing Kilsyth Academy building as the new Town Hub
needs to be centrally located and accessible to all. The co location of the proposed Town Hub with
the NHS Health Centre, NLC Swimming pool and town centre is better than taking the easy option
and building up the hill adjacent to the existing Kilsyth Academy. 
Public Transport: The public transport connections to and from Kilsyth are very poor and the
Council should work with the private bus operators to seek to improve the number and frequency of
bus services. 
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Anti-Social Behaviour: The passive policing aspect of new build housing will not work in Kilsyth.
Existing flats above shops within the Main Street of Kilsyth has not deterred anti social behaviour
from teenagers. 
Flood Prevention: Blue/Green infrastructure is important and the proposed scheme to divert water
from the Garrell and Colzium burns into the canal lade is welcomed, however, maintenance of
existing waterways and drains should also be a priority to minimise flooding to residents. 
Roads Maintenance: The Council should take direct action to maintain the number of blocked and
non-functioning road side gulleys. Local flooding occurs due to ongoing neglect and failure to
maintain these structures. 
Mobile Connectivity: The mobile signal strength across Kilsyth needs to be improved as part of the
digital economy. 
Town Hub: The Town Hub should be located on Garrel Road adjacent to the Town centre not built
next to Kilsyth Academy, however, it should be a stand alone hub and not incorporate a new school
building. 
Public Transport: Sustainable transport is all well and good but people in Kilsyth are heavily
dependent upon private cars due to the inadequacy of public transport provision. 
Roads Maintenance: The Council should focus on maintaining the existing road network rather than
promote sustainable transport, just fix the potholes and clear the gulleys. 
Council Performance: Kilsyth is a bit of a dump, everything seems to be focussed on ideology
rather than practicality, the Council needs to focus on the basics, sort our roads, pavements, drains
and the anti social behaviour. 
Public Infrastructure: The town population is getting older, facilities should not just focus on the
needs of the young but on the needs of the older population. 
Digital Connectivity: Kilsyth needs improved digital connectivity, with a focus on improving the
quality of the mobile phone signal across the town. 
Anti Social Behaviour: Kilsyth needs an increased Police presence to counter anti social behaviour
on Main Street. 
Public Engagement: The Council needs to return to engaging with the community in person rather
than push everything on-line.
Public Infrastructure: I hope the new library will be centrally located with the proposed Town Hub or
closer to Main Street. 
Built Heritage & Place: Heritage is important to me, a Management Plan is being proposed for the
Antonine Wall by Historic Environment Scotland (HES), perhaps working in partnership with HES a
Management Plan could be developed for the retention and maintenance of heritage assets within
Kilsyth? 
Green Infrastructure: More green space, trees and shrubs, plant hoxes should be located in retail
areas to encourage people to enjoy and spend time downtown. There is too much concrete, too
much grey and no trees or shrubs, this is a simple fix. 
Green Infrastructure: The new build flats on the former Police Station at Parkfoot Street by Clyde
Valley Housing association would have been improved by the introduction of trees and shrubs to the
frontage, much more attractive. 
Housing Design: The exemplar modern housing image on p25, is too bleak, prison like, too large at
4 storeys. Take inspiration from existing older architecture in order to blend the new with the
old/existing. 
Housing Design: New flatted development should incorporate window boxes, trees and shrubs with
good attractive street lighting. 
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Bellshill
Car Parking: Parking is a problem in the town centre, therefore as we have very wide pavements,
why not change the layout of current bays, making them deeper, allowing cars to park at 90 degrees
to the shops, doubling the amount of car spaces, while still leaving decent pavements, at a very low
cost to produce?
Also, some extra disabled parking spaces would be most welcome. A major large car park would
also need to be built, if people can't park their cars, they won't return. 
General Comment: The draft Town Vision for Bellshill shows a change that is needed to bring
people back to the area. 
General Comment: The draft isn't a dramatic transformation of Bellshill, but it is needed to bring the
area into the 21st Century. 
Car Parking: I propose that parking on the Main Street is limited to People with Blue Mobility Badges
and delivery drivers only. This will allow shoppers with limited mobility to frequent local business and
increase footfall with all other drivers parking in Bellshill's convenient car parks which are all a short
walk from the Town Centre. 
Street Furniture: Seating areas for people with limited mobility should be included. This will allow
people to stop within the Town Centre to rest and converse with local residents. Some older adults
are becoming very isolated. Seating areas may motivate more older adults to leave their home. 
Play Areas: Play areas for children are nearby to encourage parents/ guardians to shop with their
children. Children tend to have limited interest in shopping or walking so having a play area nearby
will encourage them to accompany their parents on what they would probably think of as a boring
experience. 
Public Engagement: Local services Housing, Social Work, Employment & Benefit Agencies should
all continue to provide a face to face service. Not everyone has the ability or motivation to utilise the
internet and their only form of communication is in person. We are witnessing a change of practice
which is further isolating some already vulnerable residents. 
General Comment: Why is the Council continuing to build houses when one primary school has
been closed and two are being combined? 
Public Infrastructure: Existing residents can't see their GP’s at either Bruce Medical Centre or the
John Street Surgery and can't get dental appointments. Do not build more houses as the facilities
within the town can not cope with the existing population. 
Housing Design: What does passive policing mean? 
Public Transport: How does enabling people to move to and from the town centre throughout the
day help the nighttime economy? 
Grounds Maintenance: Litter on the streets and public areas is a big problem, the Council should
focus on the basics before seeking to develop new facilities or houses. 
Active Travel: The proposed Active Travel route does not go anywhere near the proposed Town
Hub. 
Built Heritage & Place: The former registry office/burgh primary school building on Motherwell Road
needs to be retained and refurbished for residential use not demolished for new build flats. 
Public Facilities: The Matt Busby Centre should be retained and maintained. The Bellshill Cultural
Centre and Library should be retained for public use. 
General Comment: Just leave Bellshill alone, whatever ideas you have came up with just do the
opposite. 
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Public Facilities: Existing Health facilities such as the John Street Surgery are struggling to cope
with the health needs of the existing population without the burden of additional flats/houses
increasing the population and demands upon existing public services. 
Public Transport: Additional public bus services to and from the town centre especially in the
evening/night would encourage more people to use the town centre. 
Development Proposals: New leisure facilities such as a cinema would attract people to the town
centre. 
Shotts
Town Hub: Using Calderhead high school at the town hub is not correct as it is situated in the wrong
location within a residential area of the town. 
Built Heritage & Place: Can the Council consider the introduction of heritage style Shotts Iron Works
Cast Iron Lighting Columns to replace the modern street lighting along both sides of Station Road,
Shotts. This would be a physical development project to be delivered directly by the Council that
would assist the community in seeking Conservation Area status for Station Road.” 
St Patricks PS: Under no circumstances should St Patrick’s primary be demolished as this building
is over 100 years old and is the last original school building within the town. The school has large
classroom and provides loads of daylight which are all in excess of what will be provided at
Calderhead. If this was to go ahead it would once again show the short sightedness of NLC to save a
few pounds. 
Retail Core: I do not believe the creation of a new town centre will work as this is not the natural
centre of Shotts. More attention should be given to the existing town centre including
pedestrianisation. 
General Comment: Overall, the master plan of the site looks ill thought out with no account of
topography and should be looked at again from first principles.
Retail Infrastructure: I feel that due to the increase in population within the town, the lack of shops
and in particular, a supermarket such as Aldi or Lidl, needs to be addressed. 
Play Facilities: We would love to see more places for younger kids and ideally protected or
watched. The skate park at the new community hub is amazing BUT the kids who come there take
the joy away. My kids are scared to go there. So, more outdoor places like this but perhaps with
CCTV or some guards. And someone to clean the grounds from rubbish left over by the naughties
(sic) mentioned earlier. 
The small playground is great on the end of Station Road but again same issue as with skate park
but not as bad. So we would love to see more outdoor points for kids to enjoy and perhaps
something to keep the young and medium teenagers busy and away from kids places.
Active Travel: I like it. Thank you. I live in Bowhousebog and would love a safer route to be able to
walk/cycle into Shotts 
General Comment: Net zero and EV charging points... net zero is a joke as are EV charge points...
waste of money. 
Town Centre Living: Why encourage flats in banks? Surely we have enough houses but lack of
facilities shopping. Should be inviting Farmfoods, Morrisons, Poundland, Asda, Tesco, Lidl and Aldi
for a walk around, someone might be interested in investing in the town. 
Play Facilities: Table Tennis Scotland have a shop in Livi - offer them a venue for kids to go to
there’s nothing for kids to do. 
Public Transport :  The train station should have had a lift, who passed the plans for that? Busses  -
the service to Livi has been fantastic although now we have to change on the 23 route, we only have
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1 company during day time hours and 1 in evenings this would be acceptable if we had facilities and
didn’t need to travel outwith Shotts. 
Town Hub: Why the hub at Calderhead high school? That’s not a central area people in Stane,
Springhill and Torbothie forgot about again? It should be at the works corner which years ago was a
hive of activity, bring it back. 
General Comment: Our councillors should be fighting for what the people of Shotts want. We have
nothing and can’t expect current shop owners to tidy up. Make it look better the community want
facilities shopping. Heritage is great but we have a library and community centre at a good location
that can be used, spend money more wisely. The plans for me are useless, nothing exciting. 
Housing Development: As a resident in Torbothie - no further building of houses as it is removing
the quiet country feel of this end of town. 
Retail Infrastructure: The Council needs to find space for a supermarket and encourage more
businesses in - not take aways. 
Active Travel on Station Road: This road has two undertakers and other businesses on it,
hairdressers, barbers, dentist, a restaurant pub, a beauty shop and the street is lined with houses.
The undertakers have regular services and require the parking that is available on that part of the
road. The dentist is looking to extend the practice. The active travel route will undoubtable disrupt
these businesses and the people accessing the businesses. We need these businesses to survive
for the benefit of the public as we have little enough amenities. There is no scope for these
businesses to relocate to the retail area as was suggested. Where would they go? And why should
they be expected to relocate when they are suitably sited. 
It was explained the Active Travel route would be on one side of the road. How can an active travel
route go in one direction? How will people get back from where they came from? How can the roads
accommodate two pavements, an active travel route and a two-way car / vehicle route? This will be
made more difficult with the distance cars need to keep from cyclists. How will this not all affect
businesses 
Active Travel on Rosehall Road: This road is very dangerous and has had many accidents on it.
People have died. On some parts of the road two cars can’t pass at the same time. I do not see how
many parts of this road could be extended for an active travel route and land would need to be
bought from farmers for other parts. This suggestion is not suitable for what the council is proposing. 
Council Housing Allocations Policy: We need a safer community to live in as certain parts of
Shotts has become a dumping ground from the surrounding villages. People with substance misuse
are relocated to Shotts. There are certain parts of Shotts people will not go into for these reasons.
People with problems need help but having everyone in the one area is a recipe for disaster. 
Retail  Core: I agree that new businesses should be directed towards the current shopping area in
Dykehead. 
Road Infrastructure and Network: The roads in Shotts were not built or designed for the heavy
traffic that we now have. This is also attributed to heavy goods vehicles transporting building
materials for new housing developments. We do not need any more private houses, social housing is
needed. The Torbothie / Springhill area is overdeveloped with new housing creating traffic problems.
The road infrastructure is inadequate and we lack other basic services such as medical and transport
links. Infrastructure should be a priority before houses are built. 
I object to these proposals – the roads are not fit for the purpose proposed by the Council 
Active Travel: I object to this draft plan on the basis of the Active Travel  proposals along Station
Road, Rosehall Road and the expectation that businesses will relocate to Shottskirk Road. 
Active travel routes require lanes both ways not one - travel needs a return route. The streets
identified cannot accommodate two pavements, two active travel lanes and a two-way traffic system.
All this infrastructure is necessary now and in the future regardless of what will happen with private
car use. It is not for the council to tell people they will have cars or not in the future. It is highly
unlikely car manufacturers will not come up with an alternative to accommodate private car use. To
not do this will incur lose of jobs with a knock on effect on petrol stations, car mechanics etc.  
Public Transport: Travel access is terrible in Shotts. This maybe a reason why businesses do not
want to come to the area. 
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The housebuilding is overdeveloped for the roads and other infrastructure. There is an imbalance
between private and social housing. Even if the population increases there is no guarantee private
companies will come to Shotts. 
Gateway proposals: We do not need silly signs telling us we are in a shopping area
Retail Core: I strongly object to the council putting out a plan for public consultation telling the public
incentives will be offered to businesses to relocate premises without first having this discussion with
business owners. It is wrong to put this pressure on businesses to accommodate a scheme the
council wants to implement. What happens if the public want this plan (although that is not the
feedback I hear) and businesses do not want to move? A compulsory purchase order? The council
has no right to put ideas into people's heads without seeking the opinion of the people most involved
in the plan in the first instance.  Where exactly will these businesses move to just a few hundred
yards up the road? 
Town Vision: I object to the inclusion of the town vision in this document - this vision was not
supported by the public but the Council just decides to include it. People in Shotts do not need this
paternalist attitude.
General Comment: Shotts people do not need the Council to give us a sense of place - the Council
is doing a good job in destroying the sense of place we have.
Public Consultation & Engagement: This consultation is actually promoted as a public exhibition.
This has had an impact on participation. These are different concepts. There are too many variables,
which are not clearly defined. One aspect of the consultation is to gather information on what people
in Shotts would like to see developed in Shotts. Suggestions are being sought. This is lost within the
information promoting the action plan. 
I would suggest (as I have done in the past but the Council does not appear to welcome suggestions
from the public) utilizing focus groups would in some way assist the council in the materials they
produce for the public before going out into the public domain, this would be helpful and would be a
show of joint working. My experience is, materials are not always user friendly, open to
misunderstanding and as happened with the town vision create a lot of upset and distress, which
could have been addressed before it reaching the public. A focus group could help clarify and
minimize potential negative feedback and turn it around into a positive experience. The example I will
give is the town vision. The Councils promotion of the town vision gave people the impression that
the Council was developing a town centre and bringing retail to the area. This misunderstanding
could have been avoided if a focus group was involved. It is no use blaming the public for the
misunderstanding, the council is responsible for the way in which the information is presented. 
Transport Infrastructure: Travel access is terrible in Shotts. This maybe a reason why businesses
do not want to come to the area.  The housebuilding is overdeveloped for the roads and other
infrastructure.
Housing Development & Tenure: There is an imbalance between private and social housing. Even
if the population increases there is no guarantee private companies will come to Shotts.  
Public Infrastructure: Listen to what people want, swimming and leisure facilities, improved
infrastructure (roads). Give people some hope these issues will be dealt with. 
Town Hub: Can the existing community centre be used as the town hub? 
Public Realm : Can we improve the public realm, think of the character and quality of the public
realm in Aberfeldy, Dunkeld and Birnam, why can Shotts be more like these places? 
Built Heritage & Place: Consideration should be given to the establishment of a Conservation Area
within Station Road, to protect the heritage properties along this route and enable improved public
realm. 
Built Heritage & Place: The Council should develop an arts proposal to promote Shotts contribution
to the world, “Shotts Lights the World” by developing a project that celebrates the Shotts cast iron
lighting column and the fact it was marketed and distributed all around the world (e.g.
Mumbai/Bombay, Australia etc.) Research how many countries still use the cast iron column and
then in a suitable public place erect a column for each of these countries painted in the local colours,
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with an interpretation panel to inform people as to the success of the export of these lighting
columns. 
Grounds Maintenance: The Council needs to refurbish/improve the land on Bon Accord Crescent
that was dug up and then abandoned after cancellation of the proposed NLC residential
development. 
Street Lighting: We need lighting on the ash park at Stane Gardens and the path into Stane. 
Public Infrastructure: The Council needs to ensure that local schools and nurseries have sufficient
capacity to accommodate the additional population/demand from all of the proposed new build
housing in Shotts. 
Scope of Document: There needs to be a stronger recognition of the needs of areas beyond
Dykehead and Calderhead. The proposals map does not include Springhill or Torbothie areas. 
Active Travel: Active travel wont work if key Council buildings are centralised further away from
areas like Belmont Drive. 
Active Travel: The proposals do not take account of the needs of the disabled or the hills around
Shotts. 
General Comment: We need a better ambition than simply attracting a new supermarket to the town
(as outlined in the Town Vision) the ambition for the town should be bigger and better than this.
Public Engagement: There should be some form of deliberate youth involvement in the consultation
on the draft TAP e.g. school assemblies etc. 
Youth Facilities: There should be a building outwith the school buildings/town hub for the youth to
occupy/congregate. 
General Comment: The Council should guarantee the delivery and development of new community
assets before closing and knocking any existing public facilities down. 
General Comment: It would have been good if the speech bubbles on the draft TAP exhibition
board had links to explicit actions on how the Council has followed through on these points e.g. the
teens comment on how NLC are engaging with young people, listening is good but action is better. 
Public Realm: Can lighting be provided along the public footpaths within Stane Gardens recreational
area, as a female this area is not safe to walk through at night. 
Town Action Plan Phase 2:  Response to Public Comments
While a range of comments were received and a variety of views expressed, the council’s
response to some of the common themes raised can be summarised as follows under each of
the main themes of the Town Action Plans:
Town & Community Hubs
Kilsyth: Support for the proposed Town Hub at Garrell Road adjacent to the town centre and
the Health Centre is welcomed.
Bellshill: The community of Bellshill had no adverse comments on the ambition set out for the
Town & Community Hubs in the Draft TAP, other than to ensure they are connected to the town
centre via active travel routes.
Shotts: The challenges to the decision to locate the Town Hub at the site of the existing
Calderhead High School are noted, however, there are no suitable alternative sites within
Shotts for the delivery of the Town Hub model which is predicated on modern education
infrastructure with the addition of facilities to promote enhanced community use by the Council
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and its partners such as NHS Scotland and Police Scotland. Calderhead High school is a
modern (2012) centrally located building, with sufficient space around the building to enable
alterations to remodel the building to its enhanced community use.
The concern about the future of St Patrick’s Primary School buildings is noted and will be given
careful consideration when the design development for the school is worked on in the future.
As previously stated, the Council is committed to engagement with the school community and
diocese over the plans for St Patrick Primary School and no decisions have been taken at this
time.
Economic Prosperity 
Kilsyth: The community of Kilsyth had no adverse comments on the ambition set out for the
economic prosperity of Kilsyth in the Draft TAP.
Bellshill: The community of Bellshill had no adverse comments on the ambition set out for the
economic prosperity of Bellshill in the Draft TAP.
Shotts: People agreed with the principle of the retail core within the existing town centre at
Dykehead, however, others were of the view that the Council should identify a site to enable
the development of a supermarket to provide competition to the existing Co-Op Store on Station
Road. The Council is keen to support the retail core on Station Road with a view to supporting
existing businesses and to promote uptake of any vacant units as and when they occur. The
Council has no intention of forcibly moving existing businesses from out with the retail core
area into the retail core.
However, it is clear that there is no development land within the existing town centre at
Dykehead to accommodate any substantial inward investment for the likes of an Aldi, Lidl,
Morrissons Local, Tesco Express etc. therefore the Town Vision identified an area for retail
inward investment off Benhar Road on part of the Vics Park. It will be for the retail operators to
determine whether Shotts is a suitable place for investment, our role as a Council is to identify
suitable sites for development through the Local Development Plan. The private sector will
determine when conditions are right to make this investment, e.g. when the population grows
and local spending power increases.
Town Centre Living 
Kilsyth: The comments made in relation to the promotion of town centre living were not against
the principle and benefits that this form of development will bring but a request for the design
of any new buildings to take account of their context within the traditional town centre and for
them to incorporate natural features such as trees and shrubbery to soften their appearance.
Bellshill: The key concern from the community of Bellshill with regards to town centre living
was the need to protect and retain the former Registry Office/Burgh Primary school building on
Motherwell Road when we investigate development options for the building/site being
developed for residential use. The Council are committed to investigating the possibility of
refurbishing the building, however, the decision on whether the building is refurbished, partially
demolished with a façade retention or completely demolished and new build thereafter will be
dependent on overall viability.
Shotts: There was a minority view that the Council should not be promoting the residential
conversion of the former Royal Bank of Scotland building which is in a vacant and derelict
condition but instead seek to retain the building in a retail/commercial use. The Council are of
the view that there is no market demand for this building to be retained as a retail/commercial
use and that a residential use is the only alternative use that will save this building from falling
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into further disrepair. This view is shared by private investors who are seeking planning
permission for the residential refurbishment of the building in order to secure its future.
The concerns about the tenure of planned housing developments within Shotts being
imbalanced between private and social housing is noted. The majority of new housing
developments in Shotts have been promoted by the private sector for sale as they perceive a
market for this type of tenure. The Council’s attempt to develop new houses for rent on its land
holdings in Shotts has encountered issues with regards to ground conditions that have made
sites unviable to develop. The Council has recently purchased 12 houses from Keepmoat at
Torbothie to provide additional homes to rent. There are approximately 1,970 Council owned
properties (30% 4 in a block flats, 10% low rise flats and 55% houses) in Shotts, representing
5% of all Council housing stock in North Lanarkshire. Shotts is not considered a pressurised
housing area and therefore there is not sufficient justification to require new private
developments to allocate a percentage of their development for affordable housing/public
sector housing. 
Movement & Active Travel
Kilsyth: The community of Kilsyth were supportive of the Active Travel proposals to link the
town centre to the town’s various environmental and leisure assets, however, it was clear that
the importance of proactive and regular roads and drainage maintenance was the key priority.
The Council recognises the importance of its operational maintenance requirements with
regard to roads and drainage and we will continue to undertake planned and emergency
maintenance as and when required to ensure the flow of traffic and road safety. The issues
around public transport are familiar across all of our towns, however, as public transport is run
by private operators our role is to continue to engage with bus and rail operators to encourage
them to maintain existing services and invest in new routes to allow people the choice in how
they travel.
Bellshill: The need for an active travel route between the town centre and the proposed town
hub is accepted and the proposals map will be amended to include a link to the town hub site.
The comments with regards to the position, number and layout of on street car parking spaces
within Main Street will be considered by the Transportation Service. The issues around public
transport are familiar across all of our towns, however, as public transport is run by private
operators our role is to continue to engage with bus and rail operators to encourage them to
maintain existing services and invest in new routes to allow people the choice in how they
travel.
Shotts: The communities response to the Active Travel proposals was mixed, a number of
comments focused on the physical constraints of Rosehall Road and how it would not be easy
to deliver an active travel route from the town centre to Allanton on this road. This view is
accepted by the Council and this proposal will be deleted from the action plan proposals map.
The Council are of the view that the concerns set out in the comments regarding the proposed
active travel route along Station Road to link the town centre with the proposed Town Hub and
beyond to Hartwood can be addressed and this route will be retained. Vehicular access to
businesses and residential properties along Station Road will not be impacted by this proposed
active travel route. The importance of proactive and regular roads and drainage maintenance
was identified as a key priority. A number of comments stated that the existing road network
was insufficient to accommodate the planned residential expansion of the town with several
pinch points identified in the Torbothie area. The Council recognises the importance of its
operational maintenance requirements with regards to roads and drainage and we will continue
to undertake planned and emergency maintenance as and when required to ensure the flow of
traffic and road safety. With regards to the impact of new development on the road capacity
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the Council is quite clear that additional road infrastructure required by new development will
have to be funded by the developer and no development can take place until such times as
this additional infrastructure is in place.
Built Heritage & Place
Kilsyth: The community of Kilsyth have requested that the Council liaise with Historic
Environment Scotland to produce a management plan for the retention and maintenance of
heritage assets in Kilsyth. The Council has a close working relationship with Historic
Environment Scotland and we consult with them on a regular basis, however, the production
and maintenance of management plans to protect and promote heritage assets is the prime
responsibility of the Council. The Council has a Conservation Area Management Plan (SPG 06
Kilsyth CAAMP) for Kilsyth. The protection of herniate assets beyond the Conservation Area is
covered by supplementary planning guidance (SPG 05 Rescuing a Listed Building) which
outlines how private owners of heritage assets can maintain and develop their properties to
protect them for the future. The Council is aware of the potential merger of the Church of
Scotland parishes within Kilsyth into a single building and that this will result in one of the
churches being declared surplus to requirement, we would welcome engagement with the
Glasgow Presbytery and parishes over the future of these heritage assets.
Bellshill: Concern has been raised about the retention of the former registry office/burgh
primary school on Motherwell Road. The Council are committed to investigating the possibility
of refurbishing the building for residential use, however, the decision on whether the building is
refurbished, partially demolished with a façade retention or completely demolished and new
build will be dependant on overall viability.
Shotts: The request for a Conservation Area to be established to protect the heritage assets
along Station Road will be considered by the Council.  The proposal to develop an arts project
to recognise Shotts contribution to lighting the world will also be given active consideration. 
In response to the request to the Council to maintain existing public facilities such as schools,
nurseries, leisure centres and swimming pools, the council has made a commitment not to
close any community facilities at this time and we will continue to review the operational needs
and costs associated with each facility in determining its long term future. In towns where
significant new residential development is planned it will be for the developer to contribute to
the consequential increased demand on public services such as schools and nurseries.
Frustrations at the ease of access to NHS facilities such as GP and Dental practices will be
passed on to NHS Lanarkshire.
Transition to Net Zero
Kilsyth: The community of Kilsyth had no adverse comments on the ambition set out for the
transition to net zero of in the Draft TAP.
Bellshill: The community of Bellshill had no adverse comments on the ambition set out for the
transition to net zero of in the Draft TAP.
Shotts: A few comments queried the transition to Net Zero however the Council believes that
in order for Shotts and our other town centres to remain competitive and attract people we need
to provide EV charging points within our public car parks to cope with the transition from
petrol/diesel cars to EV’s. 
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General Comments
Kilsyth: The request for the Council to focus its energies and limited budgets on delivering the
basics in terms of maintaining public facilities, roads, street lighting and drainage is noted,
however, the Town Action Plan has a role in looking beyond service delivery by promoting the
town and focussing both the Council and the private sectors interests on delivering positive
change over the longer term.
Bellshill: The Council recognises the public support for the Town Action Plan and the
recognition that the actions are pragmatic rather than dramatic in terms of their scope.
Shotts: Some comments advocated a more dramatic course of action for Shotts however the
Council considers the Town Action Plan and the decision to focus on pragmatic projects as
having the best opportunities for delivery in the current economic climate. The focus on the
town centre in Dykehead rather than the residential neighbourhoods of Springhill and Torbothie
at this time is due to the availability of competitive external funding for town centre projects and
this creates the best opportunity to secure as much of this competitive external funding as
possible for Shotts.
The request for enhanced public engagement in the form of targeted youth workshops and the
establishment of a representative focus group within each town is noted and will be considered
for future public consultation and engagement programmes. However, the key conduit for the
dissemination of information to local communities is through the Community Board for each
town.
The above response recognises that the publicity and consultation for the Draft Town Action
Plan was an opportunity to have a dialogue with the communities in each town on how we can
collectively move forward to achieve the shared goal of an improved town for all members of
the community.
Conclusion 
The public response to the draft Town Action Plans saw low levels of engagement (on-line and
physically) in Kilsyth and Bellshill compared to the large physical turn-out at the drop-in
sessions in Shotts. 
The comments from the public generally did not relate to the proposed actions within the draft
Town Action Plan but to operational issues with day to day management and maintenance of
public infrastructure. There were very few comments seeking changes in the proposed list of
actions or presenting new development proposals for the Council to address. 
As such it is not proposed to make any substantive changes to the content of the draft Town
Action Plan documents which are presented for approval in Appendix 2.  
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Appendix 2
Town Action Plan 
Kilsyth
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Written, designed and produced by Corporate Communications, North Lanarkshire Council. 
Design concepts provided by:
Ironside Farrar Ltd, Environmental Consultants - Town Vision design concepts
Norr, Architecture, Engineering, Planning and Design - Town and community hub design concepts
Mast Architects - Town living Design Concepts 
All statistics and information correct at date of print: May 2024.
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Contents 
Introduction .............................................................................. 5 Movement & Active Travel ......................................................... 26
SECTION 1: The Scale of the Challenge and Key Trends .......... 7 Built Heritage & Place ............................................................... 28
SECTION 2: Key Considerations for Kilsyth .............................. 13 Transition to Net Zero ............................................................... 31
A High Street for Everyone......................................................... 14 Other Considerations ................................................................ 32
A Vision for our Towns .............................................................. 15 SECTION 3: Kilsyth Town Action Plan ....................................... 33
The Vision for Kilsyth ................................................................ 17 Town Action Plan Proposals ..................................................... 34
Town and Community Hubs ..................................................... 19 The Town Action Plan Proposals Map ....................................... 35
Economic Prosperity & Stability ................................................ 21 Strategic Alignment .................................................................. 36
Town Centre Living ................................................................... 23  
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Introduction
This is North Lanarkshire. This is the
place to Live, Learn, Work, Invest
and Visit. This is our vision.
We have come a long way. One of the fastest growing economies in
Scotland. The most ambitious council housebuilding programme in the
country. Record levels of infrastructure investment and dozens of new
schools. These are just a few examples.
The Plan for North Lanarkshire, approved in 2019, offered a clear way forward.
It offered a shared ambition for inclusive growth and prosperity for all and we
are delivering on that ambition.
We’re making huge progress, with investment and development happening in
all our towns and communities.
But what comes next? How do we deal with the undoubted challenges that
remain, like unacceptably high levels of deprivation and child poverty, in-work
poverty and areas of inequality across communities? How do we become the
agents of change for towns and communities to ensure they have a
sustainable future in the face of declining revenue budgets?
This vision for North Lanarkshire, as the place to Live, Learn, Work, Invest and
Visit is reflected in the Town Action Plan for Kilsyth which seeks to identify
site specific proposals to deliver the concepts set out in the vision.
The Town Action Plans been divided into three sections as follows:
Section 1: The scale of the challenge facing North Lanarkshire and the key
trends which are impacting on North Lanarkshire’s Town Centres.
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Section 2: The key issues and opportunities which have helped formulate proposals
outlined in the Town Action Plan for Kilsyth.
Section 3: The Town Action Plan Proposals. 
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Section 1:
The Scale of the Challenge
and Key Trends
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Town Action Plan Kilsyth
Key Trends
The following highlights the potential impact of economic, demographic,
technological and social trends on our towns. 
Demand for UK retail space on our high street is now at its lowest since 2007, with a
move toward online retail as well as prime mixed-use locations (such as Silverburn
and Braehead) offering retail, leisure, entertainment and amenities, whilst serving
vibrant night-time economies. Our town centres are highly vulnerable to weak
footfall with a decline in retail sales across Scotland of 6.2% since 2021 alone
(following year on year drops over the last decade).
The inevitable reality is that fewer physical stores will be present on the high
streets of the future and that the role of those remaining stores will need to
evolve. On its current trajectory, it is estimated that physical retail sales across our
towns will fall by a further 35% over the next five years with a growing reliance on
convenience and discount retailers paying lower rents. We will see consumers with
lower disposable income and limited access to higher end retail. North
Lanarkshire in particular will be highly susceptible to this trend where our towns
are competing with bigger centres such as Glasgow and Edinburgh for footfall and
retail spending.
Both large and small scale operators also continue to struggle to adapt to the growth
in online shopping. UK consumers spend more online than any other European
country – accounting for 18% of all retail sales. It is projected that 35% of sales
within the next few years will be online..
Store-based profit margins have more than halved over the last decade as consecutive
rises in business rates, the national living wage, the national minimum wage and relative
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POPULATION
North Lanarkshire is currently home to around 6.3% of Scotland’s total
population. However, the number of deaths has exceeded the number
of births over the last three years although it is forecast that North
Lanarkshire’s total population will increase by 0.3% between 2018-
28 due primarily as a result of net inward migration. In contrast, the
population of Scotland over the same time period is anticipated to grow
by 1.8%, demonstrating that North Lanarkshire is still failing in attracting
people to come and live here.
It is well established that economic growth is closely linked to population
growth. As such, to help make North Lanarkshire a more prosperous
place, it is essential that we provide the right type of housing and
environment that will make this a place where people already living in, or
moving to or within Scotland, want to relocate. 
LIVING
North Lanarkshire is home to over 341,000 people living in
more than 154,000 homes. The Council is Scotland’s largest
local authority landlord, owning and managing more than
36,000 homes with a further 5,000 new affordable homes
by 2035.
Forecasts predict that the number of households will rise by
1.5% (2,300) between now and 2028. However, the local
development plan promotes sufficient land for more than
21,000 homes across North Lanarkshire.
Of our 154,000 homes, only circa. 1,500 - or just under 1% -
are located within town centres with over half of these
built before 1919 and likely to require significant future
repair and maintenance. There is, however, significant
opportunity for residential development to replace the
contraction in retail. This is a key way of helping to
develop footfall within our town centres and, in turn,
creating a more viable (although reduced) retail and 
Children and young people aged 0-15 make up
almost one fifth of North Lanarkshire’s
population (18%) and this is forecast to
decrease to almost 16% by 2028.
Almost two thirds (64%) of North Lanarkshire’s
population are of working age (16-64 year olds).
This is forecast to continue to decline in the long-
term.
The older adult population (aged 65+) accounts for
18% of North Lanarkshire’s total population. This is
expected to increase so that, by 2028, one in five
(20%) of people living in North Lanarkshire will be
aged 65+.
This demographic change will have an impact. Tax
income is likely to fall because there will be
fewer people of working age, and care
responsibilities will increase. It is essential that
towns are designed to ensure that people are
able to live safely in their own homes for as long as
possible, homes are adaptable and flexible and local
services accessible.
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Town Action Plan Kilsyth 
CONNECTIVITY
We need to put transport and digital infrastructure in
place to ensure residents can access employment
and leisure as well as online opportunities and
services.
13.2% of Scotland’s motorway network is located
in North Lanarkshire, a place which has excellent
rail links to Glasgow and Edinburgh as well as
three of Scotland’s busiest passenger train stations
(Motherwell, Croy and Airdrie).
While transport links in and out of North Lanarkshire
are excellent, there are relatively poor transport
connections within the local authority area. The
development of the Pan Lanarkshire Orbital Transport
Corridor linking the M80, M8 and M74 will in part
address this issue, but the visions need to ensure
that our towns are designed as accessible and well-
connected places.
Road and rail use has grown significantly over recent
years but the number of bus journeys has declined by
approximately 23% which is significantly higher than
the Scottish average of a 5% decline. Given that only
37% of households earning less than £10,000 can
access a private car compared to 97% of those who
earn more than £40,000, public transport is a key
issue for the people of North Lanarkshire.
Whilst a national conversation about the shape of
future public transport is required, particularly in terms
of cost, ticketing, coverage and responsiveness,
the Council needs to work with partners to identify
local gaps and how they can be filled through, for
example, community transportation and active
travel. This was a key recommendation of the
North Lanarkshire Fairness Commission and will be
subject to discussion as part of the development
of the emerging Local Transport Strategy for North
Lanarkshire.
The ban on the sale of new petrol or diesel cars after
2030, and a requirement for them to be off the road
by 2040, will also require significant investment in
infrastructure to support a shift in how we fuel our
private vehicles e.g. electric vehicle charging points
within car park’s and on streets and the development
of EV Hubs (fast charge sites) along key transport
corridors and within town centres. 
10 
86% of UK households use the internet on a daily
basis and it is anticipated that this use will continue
to grow and drive demand for faster and better
quality access.
It is clear that good quality internet access will be
essential for future business development and will
underpin many areas of employment.
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THE LOW CARBON AGENDA
A Scottish target of net zero for all greenhouse
gas emissions has been set for 2045. However, in
recognition of the importance of climate change,
the council declared a climate emergency in 2019,
committing it to reduce council carbon emissions
to net zero by 2030.
In particular, new zero carbon policy and
legislation will inform the way we design and build
new housing, or refurbish existing housing stock,
towards zero carbon. This includes: 
• ensuring all new housing uses renewable or low
carbon heating systems from 2024;
• ensuring all private rented housing achieve an
Energy Performance Certificate (EPC) Rating of
Band C or above by 2030;
• ensuring all socially rented housing achieve an
Energy Performance Certificate (EPC) Rating of
Band B or above by 2032; and
• developing an undertaking, where financially and
technically viable, to ensure all housing is net zero
carbon by 2045. 
11 
New development within our town centres could in part
be constrained by existing infrastructure such as
energy, water and sewerage.
There is a need for early engagement with utility
providers to identify issues of capacity within existing
networks to ensure that the infrastructure to support
development within our town centres is available at
the right time and the right cost.
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Town Action Plan Kilsyth
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Section 2:
Key Considerations for Kilsyth
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Town Action Plan Kilsyth
A High Street for Everyone
A People Centred Approach
Our high streets offer a rich and authentic environment
that for generations has been the backdrop to the
ceremonies and memorable events of our community.
Furthermore, the health of our town centre reflect
the health of our wider community or society. An
energised town centre that is open to all and where
there is opportunity for improvement, will help
enrich the lives of our residents. It is critical that we
achieve a perception shift in our communities and
stakeholders and reposition the High Street at the
heart of the community. In doing so we are seeking to
develop a better town centre where the requirements
of all, regardless of age, ability or wealth, are
accommodated.
The following section outlines the key issues and
opportunities which have helped drive forward the
development of the Town Action Plan for Kilsyth. These
key drivers have been identified from:
• the findings which were outlined in The Town Centre
Visions and Town & Community Hub plans which were
approved by Council in 2021 (as part of the Council’s
‘The Place: The Vision’ strategy) following an
extensive programme of public consultation;
• desktop research to assess the key challenges,
issues and opportunities which need to be
addressed or taken forward to help support the
transformational change of Kilsyth Town Centre;
• the public workshop and engagement work
including Community Board briefings that has
allowed the local community to contribute ideas for
proposed actions and bring forward proposals for
change. 
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A Vision for our
Towns
Some of our town centres face difficulties. 
Built around a twentieth century model of
primary retail, they have been challenged by
the rise of online and out-of-town shopping.
How do towns survive as retail gradually moves away
and how can the council reimagine our towns?
The answer is to reposition town centres as mixed-use spaces. Only by shifting the
focus from retail-driven town centres to a broader mix of investment, and promoting
town centre living, can our towns have a sustainable future.
The council can bring about this change by positioning local services in towns and
communities. By doing so, local people can have direct access to services they need
and staff can be closer to the communities they work in.
This is about more than niche retail, developing the evening economy or increasing
leisure opportunities. These must be living towns, with a much stronger focus on
newbuild housing and residential conversion and the repurposing and reuse of our
existing buildings in order to help address the decline of the built environment. 
Town Action Plan Kilsyth
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Town Action Plan Kilsyth
Crucially, the Town Visions join together with Town and Community Hubs and
our Country Parks for the Future programmes to create a coherent, vibrant and
sustainable future for North Lanarkshire.
The Town Visions are concepts, highlighting proposals for each town and how each
town could function in the future. These recognise that one size does not fit all.
Each of the towns in North Lanarkshire has its own challenges and opportunities
and its own history and heritage.
A number of common themes have emerged in the development of these
prospectuses. For example, there is a need for residential development which uses
land no longer required for traditional retailing. Improving town centre access and
active travel, and examining the needs of an older population living longer, are key
considerations. 
The Town Vision represents a long-term strategy for transformation over a 20-year
period. It works alongside town centre projects that are planned for the short,
medium and long-term including regeneration projects, the acquisition of prominent
vacant and derelict buildings and sites, new council house construction and
infrastructure and access developments.
The council can’t do this alone.
The Town Vision for Kilsyth is just that: A Vision.
To become a reality, the vision needs to be shaped through extensive
consultation and engagement with community planning partners, landowners,
retailers, residents, councillors and other agencies (via the development of the
Town Action Plan). The Vision should inform both public and private sector
investment.
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The Vision for Kilsyth 
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Town Action Plan Kilsyth 
The Vision for Kilsyth
Kilsyth is a gateway town and a hub for the Kelvin
Valley creating a visitor destination built around its
history, heritage, connections and character. It will
develop its tourism offer as an important local
destination servicing and supporting visitors to the local
area, Kelvin Valley and Kilsyth Hills.
Kilsyth is a historic Burgh with an attractive townscape
and a diverse range of attractions including Colzium
House and Estate, Antonine Wall, Forth and Clyde
Canal and Dumbreck Nature Reserve all connected
with quality green links that support active travel and
exploration.
Kilsyth has grown as a commuter town and with the
planned investment in the new Town Hub the town will
continue to offer a great place to live, offering town
centre living, a readily accessible town centre and
excellent access to local countryside and greenspace.
New homes, new jobs and stronger connections(
paths, routes, digital/educational) will drive additional
demand for services, housing and support a more
vibrant and active centre for residents and visitors.
The new Town Hub is to be co-located alongside the
town centre and Health Centre will redefine the core
area of the town. Mixed use activity combining retail,
leisure and services will drive a new sense of place. A
new northern gateway together with the existing town
square at Market Street, Burngreen Park and the
Garrell Burn corridor create a new sense of place and
activity will help to promote new investment on the
Main Street. 
Kilsyth Opportunities
Town centres are facing a range of opportunities and
challenges as community needs and the way we use
our centres change. Kilsyth needs to adapt and
strengthen its role as an appealing and liveable centre
based on quality of place, enterprise, community
assets, heritage and low carbon living.
The core projects incorporated within Kilsyth Town
Vision include:
• developing a new Town Hub for the delivery of
public services including education, leisure and
health uses adjacent to the town centre on a site off
Garrell Road.
• focusing investment in the town centre around the
Main Street, targeting existing gap sites.
• the creation of new active travel routes to link the
town centre to major community assets such as the
Town Hub, Colzium House, Dumbreck Marsh, The
Forth & Clyde Canal and the Antonine Wall.
• sustaining a sense of place by securing long term
futures for heritage assets such and
• promoting lifestyle appeal based on town centre
living adjacent to services and places of interest. 
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Town & Community Hubs
As part of the Council’s ambition for North Lanarkshire,
all schools constructed pre-1996 have been identified
for improvement or replacement. So that they can
be sustainable, we need to reduce the number of
building assets across North Lanarkshire, working with
communities and partners. As such, our town and
community hubs will in some places, be merged,
co-located or combined and integrated with other
community and partnership assets. For example, there
may be a single campus for 2-18 year olds where early
learning, primary and secondary education is delivered
alongside other council and community services.
Hubs will have a form and facilities based on the need of the local community.
Zones which could be included are numerous and could be some or all of the following: 
Town hubs are likely to include primary and secondary education and an early years
facility. Other services on offer in town hubs will be larger in scale, such as more
comprehensive sport and leisure offerings, more significant outdoor sport provision and a
wider range of services.
Community hubs are likely to include at least one learning establishment and may
include other zones such as sport and leisure.
Small community hubs may exist in areas where there is no requirement for new
education facilities but where there is a need to replace older facilities such as libraries,
community centres or health facilities. 
/ TRAINING 
We envisage three types of hub: 
To design this model, we will use six guiding principles:
• Inclusive, universal provision: a hub must serve the
whole community and offer universal provision of
services as a default.
• Sense of community ownership: central to the model is
learning and teaching, but the hub must be an asset for
the whole community.
• Maximum availability and usage: hubs will operate from
early in the morning until late in the evening. They must
be multi-functional and must be able to be used
throughout the day.
• Designed with the community: options for design should
be shared as early as possible in the process so that
people in communities have ownership.
• Tailored, bespoke, representative: each hub will be
unique to ensure it meets specific community needs.
• Maximise services on offer: services available within
the hub should complement rather than compete
with services already serving the same community.
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Town Action Plan Kilsyth
Kilsyth Town Hub
Following a consultation the general public chose a site
within Burnside Industrial Estate off Garrell Road as the
preferred site for the development of the Town Hub for
Kilsyth. This site was selected as it has sufficient land
to accommodate the footprint of the Town Hub
campus and is easily accessible.
The Council is currently seeking to secure the funding
to proceed with the design development of the Town
Hub, the purchase of the site from private landowners
and the associated statutory public consultation
around education provision. No formal decision has
been taken as to which schools will be incorporated
into the town hub campus. 
Community Hubs
Community Hub’s will be designed to be open and
accessible to the whole community, with predominately
school access during the day and the wider community
able to access many areas within the hub outwith
school hours.
The design of the recent Newmains Community Hub is
seen as an exemplar for the development of future
Community Hubs in terms of its energy efficiency,
accessibility, quality of internal and external learning
environments and play facilities.
The Council will continue to review the physical
condition of its pre 1996 education estate to ensure
they continue to meet the needs of the wider
community. 
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Economic Prosperity & Stability 
Retail
While the ambition for all of our town centres is to
move towards a more mixed use offering to improve
resilience and recognize the shift in how we use our
town centres, the Council wants to retain and support
the retail sector and assist it’s recovery from the double
impacts of an economic downturn and the Covid
Pandemic.
Research has shown that the independent retail sector
is more resilient to change than larger national multiples
and that these, in most cases local businesses, will
prevail if sufficient infrastructure and interest is in place.
We will therefore seek to support the retail sector
in Kilsyth by encouraging the town centre owners
to refurbish larger vacant units into smaller units to
provide space for entrepreneurs and established
businesses to find the optimum premises for their
business.
Funding constraints and legal issues do, however,
constrain the level of support which the Council can
provide. However, we are working with partners to
identify potential funding streams to promote business
investment and the regeneration of the key retail areas
within Kilsyth.
Commercial
The collapse in the demand for commercial premises
such as offices in town centre locations echoes wider
structural changes in the economy and the growth of
digital connectivity. The impacts of the covid pandemic
demonstrated the benefits and ease of remote working
across the public and private sector and led to an
exponential growth in homeworking with a resulting
impact on footfall within the town centre.
This needs to be recognised in how we change the
structure of Kilsyth Town Centre and make best use of
the vacant premises which occur as a result of lower
demand and need for town centre office space. In
addition, moving forward, the commercial space which
remains also needs to be more accessible and energy
efficient to compete with out-of-town locations (with
consideration given to how we measure the scale of
this challenge and take forward the repurposing of
vacant office space).
Although located just out with the town centre,
Burnside Industrial Estate is a key employment
location for medium and small businesses. The Council
recognizes the importance of such provision for local
jobs and the economy and as such will seek to support
local businesses in their growth ambitions.
Leisure & Hospitality
The leisure and hospitality sector is a key component
of the move towards a more mixed-use town centre.
The importance of ‘Place’ in terms of the public’s
perception of character and safety is very important in
attracting people to use existing leisure and hospitality
businesses. Ease of movement to and from the
town centre will encourage people to access leisure
activities and sustain and develop the night-time
economy and footfall. In meeting this aim, the Town
Action Plan for Kilsyth aims to promote and sustain
active travel routes and transport options to support
access to town centre facilities and build footfall that
will help the leisure and hospitality sectors in Kilsyth to
grow. 
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Town Action Plan Kilsyth
Town Centre Living 
New social housing development on the former Police Station at Parkfoot Street, by Clyde Valley Housing Association (completed December 2023) 
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Town Centre Living
New Build
Encouraging more people to live in town centres is
a key policy aspiration for the Council underpinning
priorities around sustainability, net zero, inclusion and
wellbeing. More people living in town centres means
more support for local businesses. It means keeping
bus routes active, a safer place thanks to passive
policing and greater local interest in the town centre
environment. These all make a town more attractive to
people living here.
Admittedly, developers looking to offer housing
options within town centres find that they are typically
more expensive, riskier, and take longer than other
housebuilding options. Town centre projects also tend
to be smaller, providing less financial return.
However, the Council is of the view that the overall
gains outweigh risks and costs if we take into account
the wider societal benefits such as improved wellbeing
and a reduction in carbon footprint. Key to helping
to deliver this is identifying how the Council de-risks
and enables such development through, for example,
providing development support (e.g. via the Council’s
Invest in North Lanarkshire’s Programme of Work) or
promoting development opportunity through agreeing
up front to buy ‘off-the-shelf’ housing being proposed
by the private sector in order to guarantee sales. 
This type of model has been used to promote private
sector housing investment elsewhere across North
Lanarkshire and has proved successful. As such, it is
very much viewed as a potential model which could
be used to support the delivery of town centre living
across the local authority area and its towns.
However, the Council also work closely with Registered
Social Landlords (RSLs) to bring forward new
affordable housing within town centres through the
provision of Housing Grant. Nevertheless, quite often,
the level of Housing Grant is not sufficient to meet
the higher costs associated with smaller town centre
developments. As such, the Council has previously
supported RSL’s to address this ‘cost-gap’ by
providing funding through programmes such as the
Council’s ‘Placed Based Investment Programme’ and
this is still very much seen as another possible route
for helping to enable the development of new build
housing within Town Centres.
Lastly, the Council hopes that by taking a leading role
in the delivery of town centre living, we can make the
case that there is a latent demand for good quality
town centre housing and encourage the private
sector to invest. Development by the private sector is
particularly important to ensuring that both tenure and
design diversity, over time, can improve the townscape
and character of the town centre. 
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Town Action Plan Kilsyth 
Refurbishment
The Council is actively seeking to replace redundant
properties within the town centre with residential
development to ensure that we respond to issues
of vacancy and dereliction. It also recognises
that, in many cases, the refurbishment of existing
buildings within the town, rather than demolition and
replacement, can not only reduce the carbon footprint
of development but also retain the character of the
townscape and help preserve a centre’s unique ‘sense
of place’.
The Council has identified a number of existing
properties within Kilsyth Town Centre that are in
need of refurbishment due to long-term vacancy or
neglect. Where the building design contributes to the
townscape we will endeavour to retain and refurbish
the building towards a mixed use, with retail on the
ground floor and residential uses on the upper floors
(within the retail core area) and exclusively residential
outwith the core retail areas.
As already stated, we would hope that the private
sector will take the lead in reinvesting in its own stock
and we will aim to work closely with them in order to
support this. 
Heritage Refurbishment
The communities’ perception of ‘Place’ is
informed by the quality of the public realm and key
heritagebuildings. Kilsyth Town Centre has a number
of heritage properties which are functionally obsolete
but of good quality and whose external appearance
contributes to the character and history of the town.
Key heritage buildings within the town centre include
Kilsyth Anderson Church, the former civic buildings on
Market Square, the White House at 36-42 Main Street
and 55/63 Main street.
These buildings make a significant contribution to the
townscape. Kilsyth as a place would be architecturally
poorer if these were not refurbished and subsequently
fell into disrepair. Where the Council do not own
heritage buildings, we will support the owners in their
endeavors to secure a future for these buildings by
assisting in sourcing external grants and funding.
As such, we would encourage the owners of listed
buildings who are considering the future of their
building(s) to approach the Council to discuss ways
in which the properties can contribute to the vision
of a mixed-use town centre. The Council has recent
experience of working with organisations such as
Historic Environment Scotland, external funders such
as the National Heritage Lottery Fund and delivery
partners to help take forward the regeneration of such
properties. 
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Images: The top two images are exemplars of modern residential flatted development, the bottom two images are sketch proposals for the replacement for the Anvill Block on
Main Street. 
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Town Action Plan Kilsyth
Movement & Active Travel 
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Movement & Active Travel 
Prioritising Sustainable Transport 
Walking and wheeling 
Cycling 
Public Transport 
Taxis & Shared transport 
Private Car 
Public Transport
Kilsyth is the only town in North Lanarkshire not to
have direct access to the rail network, the nearest
train station providing access to the rail network in the
Central Belt and acoss Scotland is at Croy 2 miles
south of Kilsyth, or 8 mins by bus.
Kilsyth is therefore heavily reliant upon its bus services
to connect to adjacent towns and the rail network. The
public have identified the frequency of bus services
as an issue which needs to be addressed. As bus
services are privately owned businesses the Council
has no direct control over the bus service in terms of
routes or frequency of services, however, we have
regular engagement with the bus companies and the
Strathclyde Passenger Transport to seek to improve
services.
Active Travel
Active travel (walking, wheeling and cycling) has many
environmental benefits, as well as improved health
and wellbeing, and is a core part of rebalancing the
transport modes within our town centres. The town
centre as a focus for active travel activity needs to be
driven by connecting the town to facilities and services
as well as the surrounding area.
In particular, the town centre needs to act as a key
spoke for the town’s active travel routes, connecting
people with facilities and locations such as Colzium
House and Estate, Dumbereck Nature Reserve,
Antonine Wall, the Forth and Clyde Canal.
Lastly, the Council will explore the possibility of a
modular Active Travel Hub within the town centre
to enable the public and visitors to access the
surrounding community assets such as the Forth and
Clyde Canal, Antonine Wall, etc.
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Town Action Plan Kilsyth
Built Heritage & Place 
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Built Heritage & Place
Built Heritage
North Lanarkshire’s towns have character. Distinctive in
form and heritage, the town centres are a reminder of
a positive and defining economic past (coal, iron, steel,
mills, quarrying) with many notable buildings.
The vision for Kilsyth seeks to build on the distinctive
character and quality of place using this legacy to
reinforce urban form and repurpose heritage buildings
for new uses.
Kilsyth Town Centre is a designated Conservation
Area which offers a degree of protection and support
for the buildings and townscape which form the core
civic space of the town. Private sector owners are
encouraged to maintain and protect their buildings
with the Council in previous years offering access
to financial funds to undertake building repair and
shopfront improvements to maintain the character of
the Conservation area.
To replicate such activity in Kilsyth, as part of the
delivery of Kilsyth Town Action Plan, the Council will
identify key vacant or underused heritage properties in
the town centre and work with owners and partners to
identify and help secure funding for the repurposing of
such buildings for housing, community or other viable
uses.
Place
When we speak of place we are talking about the
character and quality of the townscape which is a
key asset of our towns and comprises all publicly
accessible space (streets, squares and greenspace) for
people to come together and engage as a community.
We are seeking to promote Kilsyth as a more inclusive
place, promoting longer dwell-time and increased
town centre footfall. Public use of town centres
and increased activity supports civic presence and
improved security. Actively used, thriving public space
is both safer, and more welcoming, than unused
space.
In helping to improve space within our town centres,
and in direct response to the requirement’s of 
Scotland’s National Planning Framework 4, the Council
is currently preparing an Open Space Audit to inform
an Open Spaces Strategy for North Lanarkshire.
This strategy will assess existing open space and
green networks and help guide how we manage and
meet the need for open space in town centres such
as Kilsyth. As such, future reviews of the Action Plan
will give cognisance to the findings of this emerging
strategy and help guide how we shape our open space
going forward.
However, the Vision for Kilsyth Town Centre already
identifies a need for improved ‘gateways’ to the town
centre, improving the aesthetical quality of streetscape
and creating ‘place quality’ and a sense of arrival. 
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Town Action Plan Kilsyth 
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Transition to Net Zero 
Carbon Reduction
Town Centres have a key role in supporting a
sustainable future and contributing to the essential
adaptation necessary to address climate change
and our commitment to net zero. Place shaping can
help contribute to climate change targets through
the repurposing of buildings; developing 20-minute
neighbourhoods, reducing the need to travel and
supporting flood mitigation.
Key measures within the vision for supporting carbon
reduction in Kilsyth will include:
• property upgrading, retrofit and re-purposing
(making these more energy efficient);
• developing active travel infrastructure;
• greening activity;
• extending EV Charging infrastructure; and
• planning for compact urban centres and
accessible services.
The carbon cost of demolishing existing buildings and
then developing new buildings is also in most cases
higher than the carbon cost of refurbishment and
adaption of buildings to new uses. The Council will
encourage the owners of buildings seeking to develop
new uses to refurbish rather than demolish with works
focused on making them more energy efficient and
extending their viable use. This both reduces our
collective carbon footprint and retains the heritage and
character of the town.
Green Blue Infrastructure
Planning needs to support local measures to minimise
the impact of intense rainfall events and to mitigate
flood risk while also designing flood resilient places.
Area wide measures may include, for example, green
corridors for storm water flows linked to new habitat
management measures and our active travel networks.
North Lanarkshire Council are working in collaboration
with Scottish Canals to develop and progress the
Kilsyth Flood Risk Reduction Scheme.
The preferred option for the scheme proposes to
direct flows from the Garrell Burn and Colzium Burn
to Banton Loch (Townhead Reservoir) during flood
events. This would require construction of new
remotely operated flow control structures on the Garrell
Burn and Colzium Burn. These flow control structures
would divert a flow of water from the Colzium Burn and
Garrell Burn to the Canal Feeder during flood events.
This option would:
• Provide a good standard of flood risk reduction
from the Garrell Burn and Ebroch Burn, with less
than a 1% chance of flooding in any one year (a 1 in
100-year event)
• Reduce predicted flood damage to the town by
£1.6M over the next 50 years Insert Flood project
Details from Stewart Barr/John Scott.
EV Charging Infrastructure
The Scottish Government’s requirement to phase out
the need for petrol and diesel vehicles by 2030 will
impact on our centres with charging and fast charging
points becoming part of the urban fabric.
From 5 June 2023, the regulations also requires
electric vehicle charging to be installed for new
buildings and those subject to major renovation. This
includes one EV charge point socket to be provided for
all new housing and flats and in 10% of parking spaces
for non-domestic buildings where these have 10 car
parking spaces or more.
Added to this, in order to encourage and enable the
use of our towns, the Council needs to take forward
the installation of EV charging points within our town
centres for general public use. At the moment, work
is ongoing through the Glasgow City Region team on
behalf of all local authorities with a view to engaging a
provider to install and operate our EV charging going
forward. The intention would be for the provider to
agree proposed sites with the Council and install and
manage the EV charging provision on the Councils
behalf.
As part of the delivery of the Kilsyth Town Action Plan,
the Council will also investigate the suitability of our
public car parks and facilities for EV Charging and
their capacity to meet future demand and need for EV
charging within our town centres. 
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Town Action Plan Kilsyth
Other Considerations 
Finance & External Funding
It has been well publicised that over the next three
years, North Lanarkshire Council (along with other
public services across Scotland) face significant budget
cuts. As such, investment made through the Town
Action Plan has to ensure that ongoing future revenue
or operational costs associated with any works is
minimal and, where possible, additional revenue
generated through, for example, increased rents or
business rates.
Moreover, to reduce the burden on the Council’s
available capital, the Council will look to fund such
works by alternative means through: promoting
and seeking private sector investment; use of North
Lanarkshire’s Housing Revenue Account; and sourcing
funding through Scottish Government Programmes
(such as the Place Based Investment Programme and
Regeneration Capital Grant Fund Programme), the
UK Government (with funding recently received for
Cumbernauld and Coatbridge Town Centres through
their Levelling Up Fund and Town Fund Programmes
respectively) or other funders (such as the National
Heritage Lotter Fund).
Community Wealth Building
The Town Action Plan for Kilsyth has been developed
in consultation with the local community to help identify
the key actions which we want to take forward to help
improve and regenerate Kilsyth Town Centre. However,
in order to drive and sustain real change, it is critical
that local communities buy in to and take ownership of
these plans.
Community Wealth Building is designed to harness
the economic leverage of local ‘anchor’ organisations
to tackle long-term systematic challenges within local
communities and help to change the way we manage
and provide local services through, for example,
community-owned assets, a focus on local supply
chains and local job creation – key goals which need to
be embedded as part of the delivery of the Action Plan.
Communications Plan
It has been identified that the Action Plan affects four
key stakeholder groups:
• local communities and residents living in the town
centre (with the viability of the centre dependent
upon being able to attract local people to use the
town and sustain local spend);
• local businesses and shops (with retailers
particularly interested in opportunities which may be
brought forward through the plan, how change will
affect their business and how works may disturb
trade);
• potential visitors to Kilsyth and people who live
outwith Kilsyth but work within the town centre
(both of whom will contribute to spend and the
local economy); and
• the council and other public bodies (who will lead on
and contribute to the delivery of the plan).
Raising awareness of our plans for Kilsyth is essential
to keeping these stakeholders engaged in the process
of transforming the town centre and securing their
buy in to the works being proposed. To ensure these
groups are fully informed, a detailed Communications
Plan will be developed for Kilsyth Town Centre to make
sure proposals are shared and stakeholders kept
updated on progress made.
As part of this Communications Plan, the Council aim
to host a bespoke ‘Town’s Page’ for each of the main
towns across North Lanarkshire on its website. This
will incorporate news and information for each town
including copies of the Town Visions and Action Plans
and progress being made on the delivery of Action Plan
proposals                                                           .
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Section 3:
Kilsyth Town Action Plan
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Town Action Plan Kilsyth
Town Action Plan Proposals 
*Short-term: 1-3 Years
*Medium-term: 3-7 years
*Long-term: 7+ years 
Project Proposal Timescales*
Economic Prosperity & Stability
Town Centre
Audit & Demand
Analysis – Vacant
Office Space
Undertake an Audit and Demand Analysis for vacant
office space within Kilsyth Town Centre to help develop
a strategy for the repurposing of this space.
Short-term
Town Centre Living
Main Street Support the private owners of the vacant site opposite
the former Post Office at the corner of Main Street
and Arch Way to deliver new residential flatted
accommodation.
Short-term
Buy-Backs Continuation of the Council’s ‘buy-back’ scheme to
offer affordable housing within Kilsyth Town Centre.
Ongoing
Movement & Active Travel
Active Travel
Works
Take forward planned investment in Kilsyth’s Active
Travel Network to include new routes from/to:
•  The town centre east through Burngreen park to
Colzium House and Estate
•  The town centre west along Garrel Burn to
Dumbreck Local Nature Reserve
•  The town centre south to Auchenstarry Basin, the
Forth and Clyde Canal and Antoinine wall
• The town centre north to the Kilsyth Hills.
Medium-term
Active Travel Hub The development of a Town Centre Active Travel Hub
(location to be identified) including potential charging
points for e-bikes.
Medium-term 
Project Proposal Timescales*
Built Heritage & Place
Heritage Buildings Identify key heritage buildings within town centre that
are vacant, underused or in poor condition and enter/
continue discussion with owners to identify route for
safeguarding, improving or repurposing properties.
This will include helping to source funding for these
regeneration initiatives.
Short-term
Various Locations Undertake feasibility works to assess viability and costs
for the development of town gateway features.
Short-term
Transition to Net Zero
Kilsyth Flood
Risk Reduction
Scheme
In partnership with Scottish Canals continue to develop
the works to deliver the Kilsyth Flood Risk Reduction
Scheme.
Next steps for the scheme:
Secure funding and develop cost sharing agreement –
Target spring-summer 2024
Complete detailed design & pricing - Target Spring
2025
Construction - Target Spring 2025 to Spring 2026
Medium-term
EV Charging Site Investigations of NLC’s carparks across Kilsyth
Town Centre to assess suitability/infrastructure needs
for EV Charging Installation as part of the delivery
proposals currently being developed through Glasgow
City Region.
Medium-term
Town & Community Hubs
Kilsyth Town Hub The development of Kilsyth Town Hub in a new
building/campus off Garrell Road adjacent to the town
centre.2
Long-term 
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Reproduced by permission of O rdnance Survey North Lanarkshire Council
on behalf of HMSO . © Crown copyright
1:2,646
and dat abase right 2023.
The Action Plan Proposals Map
±
G
G
Core Retail Area 
Public Car Parks 
Potential Private Sector Housing
Recent Housing Developments 
Area of Change 
Heritage Assets
New Gateway Feature 
Town Centre Boundary 
Potential Active Travel Route 35
G
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Strategic Alignment
The Town Action Plan for Kilsyth is aligned with
The Plan for North Lanarkshire and other key
strategies, policies and plans. 
Together this strategic policy framework ensures that
work is aligned with our priorities and enables the
required resources and working practices needed to
facilitate delivery of the shared
Kilsyth Town Action Plan will be reviewed on an
annual basis, not only to ensure that it remains
aligned to any new or emerging strategies developed
by the Council and its partners, but also to make sure
that any new opportunities can be incorporated
within the plan proposals and any new issues arising
within the town centre addressed.  
REGENERATION   
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Notes 
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Town Action Plan Kilsyth 
38
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Notes 
39
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Produced by
NORTH LANARKSHIRE COUNCIL
Growth Team
Place
Civic Centre
Motherwell
ML1 4AB
e. growthteam@northlan.gov.uk 
NORTHLANARKSHIRE.GOV.UK
CC_2023_00011
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Town Action Plan
Bellshill
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Written, designed and produced by Corporate Communications, North Lanarkshire Council. 
Design concepts provided by:
Ironside Farrar Ltd, Environmental Consultants - Town Vision design concepts
Norr, Architecture, Engineering, Planning and Design - Town and community hub design concepts
Mast Architects - Town living Design Concepts 
All statistics and information correct at date of print: May 2024.
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Contents 
Introduction .............................................................................. 5 Movement & Active Travel ......................................................... 26
SECTION 1: The Scale of the Challenge and Key Trends .......... 7 Built Heritage & Place ............................................................... 28
SECTION 2: Key Considerations for Bellshill ............................. 13 Transition to Net Zero ............................................................... 31
A High Street for Everyone......................................................... 14 Other Considerations ................................................................ 32
A Vision for our Towns .............................................................. 15 SECTION 3: Bellshill Town Action Plan ...................................... 33
The Vision for Bellshill ............................................................... 17 Town Action Plan Proposals ..................................................... 34
Town and Community Hubs ..................................................... 19 The Town Action Plan Proposals Map ....................................... 35
Economic Prosperity & Stability ................................................ 21 Strategic Alignment .................................................................. 36
Town Centre Living ................................................................... 23  
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Introduction
This is North Lanarkshire. This is the
place to Live, Learn, Work, Invest
and Visit. This is our vision.
We have come a long way. One of the fastest growing economies in Scotland.
The most ambitious council housebuilding programme in the country. Record
levels of infrastructure investment and dozens of new schools. These are just a
few examples.
The Plan for North Lanarkshire, approved in 2019, offered a clear way forward. It
offered a shared ambition for inclusive growth and prosperity for all and we are
delivering on that ambition.
We’re making huge progress, with investment and development happening in all
our towns and communities.
But what comes next? How do we deal with the undoubted challenges that
remain, like unacceptably high levels of deprivation and child poverty, in-work
poverty and areas of inequality across communities? How do we become the
agents of change for towns and communities to ensure they have a sustainable
future in the face of declining revenue budgets?
This vision for North Lanarkshire, as the place to Live, Learn, Work, Invest and Visit
is reflected in the Town Action Plan for Bellshill which seeks to identify site
specific proposals to deliver the concepts set out in the vision.
The Town Action Plans been divided into three sections as follows:
Section 1: The scale of the challenge facing North Lanarkshire and the key trends
which are impacting on North Lanarkshire’s Town Centres.
Section 2: The key issues and opportunities which have helped formulate proposals outlined in
the Town Action Plan for Bellshill.
Section 3: The Town Action Plan Proposals. 
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Section 1:
The Scale of the Challenge
and Key Trends
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Town Action Plan Bellshill
Key Trends
The following highlights the potential impact of economic, demographic,
technological and social trends on our towns. 
Demand for UK retail space on our high street is now at its lowest since 2007, with a
move toward online retail as well as prime mixed-use locations (such as Silverburn
and Braehead) offering retail, leisure, entertainment and amenities, whilst serving
vibrant night-time economies. Our town centres are highly vulnerable to weak
footfall with a decline in retail sales across Scotland of 6.2% since 2021 alone
(following year on year drops over the last decade).
The inevitable reality is that fewer physical stores will be present on the high
streets of the future and that the role of those remaining stores will need to
evolve. On its current trajectory, it is estimated that physical retail sales across our
towns will fall by a further 35% over the next five years with a growing reliance on
convenience and discount retailers paying lower rents. We will see consumers with
lower disposable income and limited access to higher end retail. North
Lanarkshire in particular will be highly susceptible to this trend where our towns
are competing with bigger centres such as Glasgow and Edinburgh for footfall and
retail spending.
Both large and small scale operators also continue to struggle to adapt to the growth
in online shopping. UK consumers spend more online than any other European
country – accounting for 18% of all retail sales. It is projected that 35% of sales
within the next few years will be online..
Store-based profit margins have more than halved over the last decade as consecutive
rises in business rates, the national living wage, the national minimum wage and relative
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POPULATION
North Lanarkshire is currently home to around 6.3% of Scotland’s total
population. However, the number of deaths has exceeded the number
of births over the last three years although it is forecast that North
Lanarkshire’s total population will increase by 0.3% between 2018-
28 due primarily as a result of net inward migration. In contrast, the
population of Scotland over the same time period is anticipated to grow
by 1.8%, demonstrating that North Lanarkshire is still failing in attracting
people to come and live here.
It is well established that economic growth is closely linked to population
growth. As such, to help make North Lanarkshire a more prosperous
place, it is essential that we provide the right type of housing and
environment that will make this a place where people already living in, or
moving to or within Scotland, want to relocate. 
LIVING
North Lanarkshire is home to over 341,000 people living in
more than 154,000 homes. The Council is Scotland’s largest
local authority landlord, owning and managing more than
36,000 homes with a further 5,000 new affordable homes
by 2035.
Forecasts predict that the number of households will rise by
1.5% (2,300) between now and 2028. However, the local
development plan promotes sufficient land for more than
21,000 homes across North Lanarkshire.
Of our 154,000 homes, only circa. 1,500 - or just under 1% -
are located within town centres with over half of these
built before 1919 and likely to require significant future
repair and maintenance. There is, however, significant
opportunity for residential development to replace the
contraction in retail. This is a key way of helping to
develop footfall within our town centres and, in turn,
creating a more viable (although reduced) retail and 
Children and young people aged 0-15 make up
almost one fifth of North Lanarkshire’s
population (18%) and this is forecast to
decrease to almost 16% by 2028.
Almost two thirds (64%) of North Lanarkshire’s
population are of working age (16-64 year olds).
This is forecast to continue to decline in the long-
term.
The older adult population (aged 65+) accounts for
18% of North Lanarkshire’s total population. This is
expected to increase so that, by 2028, one in five
(20%) of people living in North Lanarkshire will be
aged 65+.
This demographic change will have an impact. Tax
income is likely to fall because there will be
fewer people of working age, and care
responsibilities will increase. It is essential that
towns are designed to ensure that people are
able to live safely in their own homes for as long as
possible, homes are adaptable and flexible and local
services accessible.
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Town Action Plan Bellshill 
CONNECTIVITY
We need to put transport and digital infrastructure in
place to ensure residents can access employment
and leisure as well as online opportunities and
services.
13.2% of Scotland’s motorway network is located
in North Lanarkshire, a place which has excellent
rail links to Glasgow and Edinburgh as well as
three of Scotland’s busiest passenger train stations
(Motherwell, Croy and Airdrie).
While transport links in and out of North Lanarkshire
are excellent, there are relatively poor transport
connections within the local authority area. The
development of the Pan Lanarkshire Orbital Transport
Corridor linking the M80, M8 and M74 will in part
address this issue, but the visions need to ensure
that our towns are designed as accessible and well-
connected places.
Road and rail use has grown significantly over recent
years but the number of bus journeys has declined by
approximately 23% which is significantly higher than
the Scottish average of a 5% decline. Given that only
37% of households earning less than £10,000 can
access a private car compared to 97% of those who
earn more than £40,000, public transport is a key
issue for the people of North Lanarkshire.
Whilst a national conversation about the shape of
future public transport is required, particularly in terms
of cost, ticketing, coverage and responsiveness,
the Council needs to work with partners to identify
local gaps and how they can be filled through, for
example, community transportation and active
travel. This was a key recommendation of the
North Lanarkshire Fairness Commission and will be
subject to discussion as part of the development
of the emerging Local Transport Strategy for North
Lanarkshire.
The ban on the sale of new petrol or diesel cars after
2030, and a requirement for them to be off the road
by 2040, will also require significant investment in
infrastructure to support a shift in how we fuel our
private vehicles e.g. electric vehicle charging points
within car park’s and on streets and the development
of EV Hubs (fast charge sites) along key transport
corridors and within town centres. 
10 
86% of UK households use the internet on a daily
basis and it is anticipated that this use will continue
to grow and drive demand for faster and better
quality access.
It is clear that good quality internet access will be
essential for future business development and will
underpin many areas of employment.
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THE LOW CARBON AGENDA
A Scottish target of net zero for all greenhouse
gas emissions has been set for 2045. However, in
recognition of the importance of climate change,
the council declared a climate emergency in 2019,
committing it to reduce council carbon emissions
to net zero by 2030.
In particular, new zero carbon policy and
legislation will inform the way we design and build
new housing, or refurbish existing housing stock,
towards zero carbon. This includes: 
• ensuring all new housing uses renewable or low
carbon heating systems from 2024;
• ensuring all private rented housing achieve an
Energy Performance Certificate (EPC) Rating of
Band C or above by 2030;
• ensuring all socially rented housing achieve an
Energy Performance Certificate (EPC) Rating of
Band B or above by 2032; and
• developing an undertaking, where financially and
technically viable, to ensure all housing is net zero
carbon by 2045. 
11 
New development within our town centres could in part
be constrained by existing infrastructure such as
energy, water and sewerage.
There is a need for early engagement with utility
providers to identify issues of capacity within existing
networks to ensure that the infrastructure to support
development within our town centres is available at
the right time and the right cost.
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Town Action Plan Bellshill
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Section 2:
Key Considerations for Bellshill
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Town Action Plan Bellshill
A High Street for Everyone
A People Centred Approach
Our high streets offer a rich and authentic environment
that for generations has been the backdrop to the
ceremonies and memorable events of our community.
Furthermore, the health of our town centre reflect
the health of our wider community or society. An
energised town centre that is open to all and where
there is opportunity for improvement, will help
enrich the lives of our residents. It is critical that we
achieve a perception shift in our communities and
stakeholders and reposition the High Street at the
heart of the community. In doing so we are seeking to
develop a better town centre where the requirements
of all, regardless of age, ability or wealth, are
accommodated.
The following section outlines the key issues and
opportunities which have helped drive forward the
development of the Town Action Plan for Bellshill.
These key drivers have been identified from:
• the findings which were outlined in The Town Centre
Visions and Town & Community Hub plans which were
approved by Council in 2021 (as part of the Council’s
‘The Place: The Vision’ strategy) following an
extensive programme of public consultation;
• desktop research to assess the key challenges,
issues and opportunities which need to be
addressed or taken forward to help support the
transformational change of Bellshill Town Centre;
•  the public workshop and engagement work
including Community Board briefings that has
allowed the local community to contribute ideas for
proposed actions and bring forward proposals for
change. 
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A Vision for our
Towns
Some of our town centres face difficulties. 
Built around a twentieth century model of
primary retail, they have been challenged by
the rise of online and out-of-town shopping.
How do towns survive as retail gradually moves away
and how can the council reimagine our towns?
The answer is to reposition town centres as mixed-use spaces. Only by shifting the
focus from retail-driven town centres to a broader mix of investment, and promoting
town centre living, can our towns have a sustainable future.
The council can bring about this change by positioning local services in towns and
communities. By doing so, local people can have direct access to services they need
and staff can be closer to the communities they work in.
This is about more than niche retail, developing the evening economy or increasing
leisure opportunities. These must be living towns, with a much stronger focus on
newbuild housing and residential conversion and the repurposing and reuse of our
existing buildings in order to help address the decline of the built environment. 
Town Action Plan Bellshill
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Town Action Plan Bellshill
Crucially, the Town Visions join together with Town and Community Hubs and
our Country Parks for the Future programmes to create a coherent, vibrant and
sustainable future for North Lanarkshire.
The Town Visions highlight proposals for each town and how each town could
function in the future. These recognise that one size does not fit all. Each of the
towns in North Lanarkshire has its own challenges and opportunities and its own
history and heritage.
A number of common themes have emerged in the development of these
prospectuses. For example, there is a need for residential development which uses
land no longer required for traditional retailing. Improving town centre access and
active travel and examining the needs of an older population living longer, are also
key considerations. 
The Town Vision represents a long-term strategy for transformation over a 20 year
period. It works alongside town centre projects that are planned for the short,
medium and long-term including regeneration projects, the acquisition of prominent
vacant and derelict buildings and sites, new council house construction and
infrastructure and access developments.
The council can’t do this alone.
The Town Vision for Bellshill is just that: A Vision.
To become a reality, the vision needs to be shaped through extensive
consultation and engagement with community planning partners, landowners,
retailers, residents, councillors and other agencies (via the development of the
Town Action Plan). The Vision should inform both public and private sector
investment.
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The Vision for Bellshill 
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Town Action Plan Bellshill 
The Vision for Bellshill
Bellshill is one of Lanarkshire’s best-connected towns.
Connectivity has been identified a key 21st century
driver for growth. High quality connections both
physical and digital are increasingly recognized as
essential requirements of commercially vibrant, low
carbon sustainable places.
With its rail, road and active travel networks, Bellshill is
a key investment location for commercial, residential
and regional services. The investment in the new Town
Hub to include new civic space and the improved
visitor experience at Strathclyde Country Park will be
transformational to Bellshill;’s appeal and sense of
place.
The outcomes for the community will be a centre which
is more attractive, safer, easier to get around and offers
wider choices meeting diverse and local needs. New
homes, new jobs and better connections will drive
additional demand for services and sustain a more
vibrant and active town centre.
Bellshill’s connections, street pattern and greenspace
make for a town that can build resilience and adaption
to climate change, strengthen community life and
support health and wellbeing and low-carbon living.
Sustainable and SMART urban systems (Waste/
Drainage/5G-Wifi/Transport) will with other facilities
make Bellshill a place of choice. 
Bellshill Opportunities
Town centres are facing a range of opportunities and
challenges as community needs and the way we use
our centres change. Bellshill needs to adapt and
strengthen its role as an appealing and liveable centre
based on quality of place, enterprise, community
assets, heritage and low carbon living.
The core projects incorporated within the Bellshill Town
Vision include:
• developing a new Town Hub for the delivery of
public services including education, leisure and
health uses;
• focusing investment in the town centre around the
retail ccc coo Main Street
• the creation of new active travel routes to link the
town centre to major community assets such as the
Town Hub and Strathclyde Country Park.
• sustaining a sense of place by securing long term
futures for heritage assets; and
• promoting lifestyle appeal based on town centre
living adjacent to services and places of interest. 
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Town & Community Hubs
As part of the Council’s ambition for North Lanarkshire,
all schools constructed pre-1996 have been identified
for improvement or replacement. So that they can
be sustainable, we need to reduce the number of
building assets across North Lanarkshire, working with
communities and partners. As such, our town and
community hubs will in some places, be merged,
co-located or combined and integrated with other
community and partnership assets. For example, there
may be a single campus for 2-18 year olds where early
learning, primary and secondary education is delivered
alongside other council and community services.
Hubs will have a form and facilities based on the need of the local community.
Zones which could be included are numerous and could be some or all of the following: 
Town hubs are likely to include primary and secondary education and an early years
facility. Other services on offer in town hubs will be larger in scale, such as more
comprehensive sport and leisure offerings, more significant outdoor sport provision and a
wider range of services.
Community hubs are likely to include at least one learning establishment and may
include other zones such as sport and leisure.
Small community hubs may exist in areas where there is no requirement for new
education facilities but where there is a need to replace older facilities such as libraries,
community centres or health facilities. 
/ TRAINING 
We envisage three types of hub: 
To design this model, we will use six guiding principles:
• Inclusive, universal provision: a hub must serve the
whole community and offer universal provision of
services as a default.
• Sense of community ownership: central to the model is
learning and teaching, but the hub must be an asset for
the whole community.
• Maximum availability and usage: hubs will operate from
early in the morning until late in the evening. They must
be multi-functional and must be able to be used
throughout the day.
• Designed with the community: options for design should
be shared as early as possible in the process so that
people in communities have ownership.
• Tailored, bespoke, representative: each hub will be
unique to ensure it meets specific community needs.
• Maximise services on offer: services available within
the hub should complement rather than compete
with services already serving the same community.
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Town Action Plan Bellshill
Bellshill Town Hub
Following a consultation the general public chose the
Bellshill Academy Playing Fields north of Campbell
Street as the preferred site for the development of the
Town Hub for Bellshill. This site was selected as it has
sufficient land to accommodate the footprint of the
Town Hub campus and is adjacent to the town centre.
The Council is currently seeking to secure the funding
to proceed with the design development of the Town
Hub and the associated statutory public consultation
around education provision. No formal decision has
been taken as to which schools will be incorporated
into the town hub campus. 
Community Hubs
Community Hub’s will be designed to be open and
accessible to the whole community, with predominately
school access during the day and the wider community
able to access many areas within the hub outwith
school hours.
The design of the recent Orbiston community Hub is
seen as an exemplar for the development of future
Community Hubs in terms of its energy efficiency,
accessibility, quality of internal and external learning
environments and play facilities.
The Council will continue to review the physical
condition of its education estate to ensure they
continue to meet the needs of the wider community. 
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Economic Prosperity & Stability 
Retail
While the ambition for all of our town centres is to
move towards a more mixed use offering to improve
resilience and recognize the shift in how we use our
town centres, the Council wants to retain and support
the retail sector and assist it’s recovery from the double
impacts of an economic downturn and the Covid
Pandemic.
Research has shown that the independent retail sector
is more resilient to change than larger national multiples
and that these, in most cases local businesses, will
prevail if sufficient infrastructure and interest is in place.
We will therefore seek to support the retail sector in
Bellshill by encouraging town centre owners
to refurbish larger vacant units into smaller units to
provide space for entrepreneurs and established
businesses to find the optimum premises for their
business.
Funding constraints and legal issues do, however,
constrain the level of support which the Council can
provide. However, we are working with partners to
identify potential funding streams to promote business
investment and the regeneration of the key retail areas
within Bellshill.
Commercial
The collapse in the demand for commercial premises
such as offices in town centre locations echoes wider
structural changes in the economy and the growth of
digital connectivity. The impacts of the covid pandemic
demonstrated the benefits and ease of remote working
across the public and private sector and led to an
exponential growth in homeworking with a resulting
impact on footfall within the town centre.
This needs to be recognised in how we change the
structure of Bellshill Town Centre and make best use
of the vacant premises which occur as a result of
lower demand and need for town centre office space.
In addition, moving forward, the commercial space
which remains also needs to be more accessible and
energy efficient to compete with out-of-town locations
(with consideration given to how we measure the scale
of this challenge and take forward the repurposing of
vacant office space).
Leisure & Hospitality
The leisure and hospitality sector is a key component
of the move towards a more mixed-use town centre.
The importance of ‘Place’ in terms of the public’s
perception of character and safety is very important in
attracting people to use existing leisure and hospitality
businesses. Ease of movement to and from the
town centre will encourage people to access leisure
activities and sustain and develop the night-time
economy and footfall. In meeting this aim, the Town
Action Plan for Bellshill aims to promote and sustain
active travel routes and transport options to support
access to town centre facilities and build footfall that
will help the leisure and hospitality sectors in Bellshill to
grow. 
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Town Action Plan Bellshill
Town Centre Living
Exemplar urban infill residential flatted accommodation, Main St, Wishaw (former Anvil Block) 
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Town Centre Living
New Build
Encouraging more people to live in town centres is
a key policy aspiration for the Council underpinning
priorities around sustainability, net zero, inclusion and
wellbeing. More people living in town centres means
more support for local businesses. It means keeping
bus routes active, a safer place thanks to passive
policing and greater local interest in the town centre
environment. These all make a town more attractive to
people living here.
Admittedly, developers looking to offer housing
options within town centres find that they are typically
more expensive, riskier, and take longer than other
housebuilding options. Town centre projects also
tend to be smaller, providing less financial return.
However, the Council is of the view that the overall
gains outweigh risks and costs if we take into account
the wider societal benefits such as improved wellbeing
and a reduction in carbon footprint. Key to helping
to deliver this is identifying how the Council de-risks
and enables such development through, for example,
providing development support (e.g. via the Council’s
Invest in North Lanarkshire’s Programme of Work) or
promoting development opportunity through agreeing
up front to buy ‘off-the-shelf’ housing being proposed
by the private sector in order to guarantee sales.
This type of model has been used to promote private
sector housing investment elsewhere across North
Lanarkshire and has proved successful. As such, it is
very much viewed as a potential model which could
be used to support the delivery of town centre living
across the local authority area and its towns. 
The Council are seeking to promote new flatted
residential development on the site of the former
Money Advice Centre and Registry Office on
Motherwell Road in support of its Town Centre Living
agenda.
However, the Council also work closely with Registered
Social Landlords (RSLs) to bring forward new
affordable housing within town centres through the
provision of Housing Grant. Nevertheless, quite often,
the level of Housing Grant is not sufficient to meet
the higher costs associated with smaller town centre
developments. As such, the Council has previously
supported RSL’s to address this ‘cost-gap’ by
providing funding through programmes such as the
Council’s ‘Placed Based Investment Programme’ and
this is still very much seen as another possible route
for helping to enable the development of new build
housing within Town Centres.
Lastly, the Council hopes that by taking a leading role
in the delivery of town centre living, we can make the
case that there is a latent demand for good quality
town centre housing and encourage the private
sector to invest. Development by the private sector is
particularly important to ensuring that both tenure and
design diversity, over time, can improve the townscape
and character of the town centre.
Image: Former Orr’s Department Store
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Town Action Plan Bellshill 
Refurbishment
The Council is actively seeking to replace redundant
properties within the town centre with residential
development to ensure that we respond to issues
of vacancy and dereliction. It also recognises
that, in many cases, the refurbishment of existing
buildings within the town, rather than demolition and
replacement, can not only reduce the carbon footprint
of development but also retain the character of the
townscape and help preserve a centre’s unique ‘sense
of place’.
The Council has identified a number of existing
properties within Bellshill Town Centre that are in
need of refurbishment due to long-term vacancy or
neglect. Where the building design contributes to the
townscape we will endeavour to retain and refurbish
the building towards a mixed use, with retail on the
ground floor and residential uses on the upper floors
(within the retail core area) and exclusively residential
outwith the core retail areas.
As already stated, we would hope that the private
sector will take the lead in reinvesting in its own stock
and we will aim to work closely with them in order to
support this. 
Heritage Refurbishment
The communities’ perception of ‘Place’ is informed
by the quality of the public realm and key heritage
buildings. Bellshill Town Centre has a number of
heritage properties which are functionally obsolete
but of good quality and whose external appearance
contributes to the character and history of the town.
Key heritage buildings within the town centre include
Bellshill Academy, St Andrews Parish Church, the
former Health Centre at 258 Main Street and the
former bank at 207 Main Street. These buildings make
a significant contribution to the townscape. Bellshill as
a place would be architecturally poorer if these were
not refurbished and subsequently fell into disrepair.
Where the Council do not own heritage buildings, we
will support the owners in their endeavours to secure
a future for these buildings by assisting in sourcing
external grants and funding.
As such, we would encourage the owners of listed
buildings who are considering the future of their
building(s) to approach the Council to discuss ways
in which the properties can contribute to the vision
of a mixed-use town centre. The Council has recent
experience of working with organisations such as
Historic Environment Scotland, external funders such
as the National Heritage Lottery Fund and delivery
partners to help take forward the regeneration of such
properties. 
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Images: The top two images are exemplars of modern residential flatted development, the bottom two images are sketch proposals for the replacement for the Anvill Block on
Main Street. 
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Town Action Plan Bellshill
Movement & Active Travel 
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27
Movement & Active Travel 
Prioritising Sustainable Transport 
Walking and wheeling 
Cycling 
Public Transport 
Taxis & Shared transport 
Private Car 
Public Transport
Town centres are hubs for transport interchanges with
Bellshill having strong rail network and bus service links
the construction of improved bus and taxi access and
improved park and ride provision.
It is essential that Bellshill Town Centre builds on this
strength, with the Council working with Scotrail and
Strathclyde Passenger Transport to ensure good
and co-ordinated public transport connectivity to this
interchange, potential ‘SMART’ ticketing and well-
maintained park and ride facilities.
The public have identified the frequency of bus services
as an issue which needs to be addressed. As bus
services are privately owned businesses the Council
has no direct control over the bus service in terms of
routes or frequency of services, however, we have
regular engagement with the bus companies and the
Strathclyde Passenger Transport to seek to improve
services.
Active Travel
Active travel (walking, wheeling and cycling) has many
environmental benefits, as well as improved health
and wellbeing, and is a core part of rebalancing the
transport modes within our town centres. The town
centre as a focus for active travel activity needs to be
driven by connecting the town to facilities and services
as well as the surrounding area.
In particular, Bellshill Town Centre needs to act as a key
spoke for the town’s active travel routes, connecting
people with facilities and locations such as, Strathclyde
Country Park (including the Bellshill Cycle Gateway and Pump
Track) and local business locations.
Lastly, the Council has recently installed a modular
Active Travel Hub at the Bellshill Cycle Gateway in
Strathclyde Country Park and are actively looking to
develop a further hub within the town centre (location
still to be identified) that will help improve access to
and from the Train Station as well as enhance links to
the Cycle Hub and facilities within the park.
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Town Action Plan Bellshill
Built Heritage & Place 
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Built Heritage & Place 
Built Heritage
North Lanarkshire’s towns have character and are
distinctive in form and heritage, the town centres are
a reminder of a positive and defining economic past
(coal, iron, steel, mills, quarrying) with many notable
buildings.
The vision for Bellshill seeks to build on the distinctive
character and quality of place using this legacy to
reinforce urban form and repurpose heritage buildings
for new uses.
The Council also work with the private sector and
partners such as RSL’s to support the delivery of
housing projects (including for heritage projects
with successful partnership development previously
supported for key historic town centre buildings
such as for the Carnegie Library in Coatbridge and
Bromknoll Church in Airdrie.
To replicate such activity in Bellshill, as part of the
delivery of the Bellshill Town Action Plan, the Council
will identify other key vacant or underused heritage
properties in the town centre and work with owners
and partners to identify and help secure funding for the
repurposing of such buildings for housing, community
or other viable uses.
Place
When we speak of place we are talking about the
character and quality of the townscape which is a key
asset of our towns and comprises all publicly
accessible space (streets, squares and greenspace) for
people to come together and engage as a community.
We are seeking to promote Bellshill as a more inclusive
place, promoting longer dwell-time and increased
town centre footfall. Public use of town centres
and increased activity supports civic presence and
improved security. Actively used, thriving public space
is both safer, and more welcoming, than unused
space.
In helping to improve space within our town centres,
and in direct response to the requirement’s of
Scotland’s National Planning Framework 4, the Council
is currently preparing an Open Space Audit in support
of an Open Spaces Strategy for North Lanarkshire.
This strategy will assess existing open space and
green networks and help guide how we manage and
meet the need for open space in town centres such
as Bellshill. As such, future reviews of the Action Plan
will give cognisance to the findings of this emerging
strategy and help guide how we shape our open space
going forward.
However, the Vision for Bellshill Town Centre already
identifies a need for improved ‘gateways’ to the town
centre, improving the aesthetical quality of streetscape
and creating ‘place quality’. 
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Town Action Plan Bellshill 
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Transition to Net Zero 
Carbon Reduction
Town Centres have a key role in supporting a
sustainable future and contributing to the essential
adaptation necessary to address climate change
and our commitment to net zero. Place shaping can
help contribute to climate change targets through
the repurposing of buildings; developing 20-minute
neighbourhoods, reducing the need to travel and
supporting flood mitigation.
Key measures within the vision for supporting carbon
reduction in Bellshill will include:
• property upgrading, retrofit and re-purposing
(making these more energy efficient);
• developing active travel infrastructure;
• greening activity;
• extending EV Charging infrastructure; and
• planning for compact urban centres and
accessible services.
The carbon cost of demolishing existing buildings and
then developing new buildings is also in most cases
higher than the carbon cost of refurbishment and
adaption of buildings to new uses. In recognition of
this, the Council will support private owners to refurbish
rather than demolish existing buildings, with works to
make them more energy efficient and extending their
viable use. This both reduces our collective carbon
footprint and retains the heritage and character of the
town.
Green Blue Infrastructure
Planning needs to support local measures to minimise
the impact of intense rainfall events and to mitigate
flood risk while also designing flood resilient places.
Area wide measures may include, for example, green
corridors for storm water flows linked to new habitat
management measures and our active travel networks.
The Council is also currently working with Scottish
Water to develop a pilot study on a vacant and derelict
land site in Motherwell. This study is focusing on
ways to manage surface water infrastructure so that
additional pressures are not placed upon the existing
combined sewer network within our town centres.
EV Charging Infrastructure
The Scottish Government’s requirement to phase out
the need for petrol and diesel vehicles by 2030 will
impact on our centres with charging and fast charging
points becoming part of the urban fabric.
From 5 June 2023, the regulations also requires
electric vehicle charging to be installed for new
buildings and those subject to major renovation. This
includes one EV charge point socket to be provided for
all new housing and flats and in 10% of parking spaces
for non-domestic buildings where these have 10 car
parking spaces or more.
Added to this, in order to encourage and enable the
use of our towns, the Council needs to take forward
the installation of EV charging points within our town
centres for general public use. At the moment, work
is ongoing through the Glasgow City Region team on
behalf of all local authorities with a view to engaging a
provider to install and operate our EV charging going
forward. The intention would be for the provider to
agree proposed sites with the Council and install and
manage the EV charging provision on the Councils
behalf.
As part of the delivery of Bellshill Town Action Plan,
the Council will also investigate the suitability of our
public car parks and facilities for EV Charging and
their capacity to meet future demand and need for EV
charging within our town centres. 
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Town Action Plan Bellshill
Other Considerations 
Finance & External Funding
It has been well publicised that over the next three
years, North Lanarkshire Council (along with other
public services across Scotland) face significant budget
cuts. As such, investment made through the Town
Action Plan has to ensure that ongoing future revenue
or operational costs associated with any works is
minimal and, where possible, additional revenue
generated through, for example, increased rents or
business rates.
Moreover, to reduce the burden on the Council’s
available capital, the Council will look to fund such
works by alternative means through: promoting and
seeking private sector investment; use of North
Lanarkshire’s Housing Revenue Account; and sourcing
funding through Scottish Government Programmes
(such as the Place Based Investment Programme and
Regeneration Capital Grant Fund Programme), the
UK Government (with funding recently received for
Cumbernauld and Coatbridge Town Centres through
their Levelling Up Fund and Town Fund programmes
respectively) or other funders (such as the National
Heritage Lotter Fund).
Community Wealth Building
The Town Action Plan for Bellshill has been developed
in consultation with local communities to help identify
the key actions which we want to take forward to
help improve and regenerate Bellshill Town Centre.
However, in order to drive and sustain real change,
it is critical that local communities buy in to and take
ownership of these plans.
Community Wealth Building is designed to harness
the economic leverage of local ‘anchor’ organisations
to tackle long-term systematic challenges within local
communities and help to change the way we manage
and provide local services through, for example,
community-owned assets, a focus on local supply
chains and local job creation – key goals which need to
be embedded as part of the delivery of the Action Plan.
Communications Plan
It has been identified that the Action Plan affects four
key stakeholder groups:
• local communities and residents living in the town
centre (with the viability of the centre dependent
upon being able to attract local people to use the
town and sustain local spend);
• local businesses and shops (with retailers
particularly interested in opportunities which may be
brought forward through the plan, how change will
affect their business and how works may disturb
trade);
• potential visitors to Bellshill and people who live
outwith Bellshill but work within the town centre
(both of whom will contribute to spend and the
local economy); and
• the council and other public bodies (who will lead on
and contribute to the delivery of the plan).
Raising awareness of our plans for Bellshill is essential
to keeping these stakeholders engaged in the process
of transforming the town centre and securing their
buy in to the works being proposed. To ensure these
groups are fully informed, a detailed Communications
Plan will be developed for Bellshill Town Centre to
make sure proposals are shared and stakeholders kept
updated on progress made.
As part of this Communications Plan, the Council aim
to host a bespoke ‘Town’s Page’ for each of the main
towns across North Lanarkshire on its website. This
will incorporate news and information for each town
including copies of the Town Visions and Action Plans
and progress being made on the delivery of Action Plan
proposals.  32
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Section 3:
Bellshill Town Action Plan
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Town Action Plan Bellshill
Town Action Plan Proposals 
Project Proposal Timescales*
Various Locations Undertake feasibility works to assess viability and costs
for the development of town gateway features.
Short-term
Transition to Net Zero
EV Charging Site Investigations of NLC’s carparks across Bellshill
Town Centre to assess suitability/infrastructure needs
for EV Charging Installation as part of the delivery
proposals currently being developed through Glasgow
City Region.
Long-term
Town & Community Hubs
Bellshill Town Hub The development of Bellshill Town Hub on the site of
the Bellshill Academy Playing Fields north of Campbell
Street..
Long-term
*Short-term: 1-3 Years
*Medium-term: 3-7 years
*Long-term: 7+ years 
Project Proposal Timescales*
Economic Prosperity & Stability
Town Centre
Audit & Demand
Analysis – Vacant
Office Space
Undertake an Audit and Demand Analysis for vacant
office space within Bellshill Town Centre to help
develop a strategy for the repurposing of this space.
Short-term
Town Centre Living
Former Registry
Office and Money
Advice Office
Motherwell Road
The Council will undertake design development works
to deliver flatted residential development on Motherwell
Road.
Short-term
Buy-Backs Continuation of the Council’s ‘buy-back’ scheme to
offer affordable housing within Bellshill Town Centre.
Ongoing
Movement & Active Travel
Active Travel
Study
The development of a design and costing study,
aligned to North Lanarkshire’s Active Travel Strategy,
to map out potential Active Travel Networks across
Bellshill Town Centre.
This will focus on identifying ‘gaps’ within the existing
and planned network.
At the same time, work will also undertake to source
external funding to support the delivery of this
infrastructure.
Short-term
Active Travel
Works
Take forward planned investment in Bellshill’s Active
Travel Network to include new routes from/to:
• Braidhurst Industrial Estate to Bellshill 
Built Heritage & Place
Heritage Buildings Identify key heritage buildings within town centre that
are vacant, underused or in poor condition and enter/
continue discussion with owners to identify route for
safeguarding, improving or repurposing properties.
This will include helping to source funding for these
regeneration initiatives.
Medium-
term 
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The Action Plan Proposals Map 
Core Retail Area 
Area of Change 
Potential New Public Sector Housing
Public Car Parks 
Town Centre Boundary 
Potential Active Travel Route
Town Hub
TH
35
TH
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Strategic Alignment
The Town Action Plan for Bellshill is aligned with
The Plan for North Lanarkshire and other key
strategies, policies and plans. 
Together this strategic policy framework ensures that
work is aligned with our priorities and enables the
required resources and working practices needed to
facilitate delivery of the shared
Bellshill Town Action Plan will be reviewed on an
annual basis, not only to ensure that it remains
aligned to any new or emerging strategies developed
by the Council and its partners, but also to make sure
that any new opportunities can be incorporated
within the plan proposals and any new issues arising
within the town centre addressed.  
REGENERATION   
36
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Notes 
37
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Town Action Plan Bellshill 
38
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Notes 
39
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Produced by
NORTH LANARKSHIRE COUNCIL
Growth Team
Place
Civic Centre
Motherwell
ML1 4AB
e. growthteam@northlan.gov.uk 
NORTHLANARKSHIRE.GOV.UK
CC_2023_00011
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Town Action Plan
Shotts
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Written, designed and produced by Corporate Communications, North Lanarkshire Council. 
Design concepts provided by:
Ironside Farrar Ltd, Environmental Consultants - Town Vision design concepts
Norr, Architecture, Engineering, Planning and Design - Town and community hub design concepts
Mast Architects - Town living Design Concepts 
All statistics and information correct at date of print: May 2024.
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Contents 
Introduction .............................................................................. 5 Movement & Active Travel ......................................................... 26
SECTION 1: The Scale of the Challenge and Key Trends .......... 7 Built Heritage & Place ............................................................... 28
SECTION 2: Key Considerations for Shotts .............................. 13 Transition to Net Zero ............................................................... 31
A High Street for Everyone......................................................... 14 Other Considerations ................................................................ 32
A Vision for our Towns .............................................................. 15 SECTION 3: Shotts Town Action Plan ....................................... 33
The Vision for Shotts ................................................................ 17 Town Action Plan Proposals ..................................................... 34
Town and Community Hubs ..................................................... 19 The Town Action Plan Proposals Map ....................................... 35
Economic Prosperity & Stability ................................................ 21 Strategic Alignment .................................................................. 36
Town Centre Living ................................................................... 23  
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Introduction
This is North Lanarkshire. This is the
place to Live, Learn, Work, Invest
and Visit. This is our vision.
We have come a long way. One of the fastest growing economies in Scotland.
The most ambitious council housebuilding programme in the country. Record
levels of infrastructure investment and dozens of new schools. These are just a
few examples.
The Plan for North Lanarkshire, approved in 2019, offered a clear way forward. It
offered a shared ambition for inclusive growth and prosperity for all and we are
delivering on that ambition.
We’re making huge progress, with investment and development happening in all
our towns and communities.
But what comes next? How do we deal with the undoubted challenges that
remain, like unacceptably high levels of deprivation and child poverty, in-work
poverty and areas of inequality across communities? How do we become the
agents of change for towns and communities to ensure they have a sustainable
future in the face of declining revenue budgets?
This vision for North Lanarkshire, as the place to Live, Learn, Work, Invest and Visit is
reflected in the Town Action Plan for Shotts which seeks to identify site specific
proposals to deliver the concepts set out in the vision.
The Town Action Plans been divided into three sections as follows:
Section 1: The scale of the challenge facing North Lanarkshire and the key trends
which are impacting on North Lanarkshire’s Town Centres.
Section 2: The key issues and opportunities which have helped formulate proposals outlined in
the Town Action Plan for Shotts.
Section 3: The Town Action Plan Proposals. 
5
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Section 1:
The Scale of the Challenge and
Key Trends
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Town Action Plan Shotts
Key Trends
The following highlights the potential impact of economic, demographic,
technological and social trends on our towns. 
Demand for UK retail space on our high street is now at its lowest since 2007, with a
move toward online retail as well as prime mixed-use locations (such as Silverburn
and Braehead) offering retail, leisure, entertainment and amenities, whilst serving
vibrant night-time economies. Our town centres are highly vulnerable to weak
footfall with a decline in retail sales across Scotland of 6.2% since 2021 alone
(following year on year drops over the last decade).
The inevitable reality is that fewer physical stores will be present on the high
streets of the future and that the role of those remaining stores will need to
evolve. On its current trajectory, it is estimated that physical retail sales across our
towns will fall by a further 35% over the next five years with a growing reliance on
convenience and discount retailers paying lower rents. We will see consumers with
lower disposable income and limited access to higher end retail. North
Lanarkshire in particular will be highly susceptible to this trend where our towns
are competing with bigger centres such as Glasgow and Edinburgh for footfall and
retail spending.
Both large and small scale operators also continue to struggle to adapt to the growth
in online shopping. UK consumers spend more online than any other European
country – accounting for 18% of all retail sales. It is projected that 35% of sales
within the next few years will be online..
Store-based profit margins have more than halved over the last decade as consecutive
rises in business rates, the national living wage, the national minimum wage and relative
8
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POPULATION
North Lanarkshire is currently home to around 6.3% of Scotland’s total
population. However, the number of deaths has exceeded the number
of births over the last three years although it is forecast that North
Lanarkshire’s total population will increase by 0.3% between 2018-
28 due primarily as a result of net inward migration. In contrast, the
population of Scotland over the same time period is anticipated to grow
by 1.8%, demonstrating that North Lanarkshire is still failing in attracting
people to come and live here.
It is well established that economic growth is closely linked to population
growth. As such, to help make North Lanarkshire a more prosperous
place, it is essential that we provide the right type of housing and
environment that will make this a place where people already living in, or
moving to or within Scotland, want to relocate. 
LIVING
North Lanarkshire is home to over 341,000 people living in
more than 154,000 homes. The Council is Scotland’s largest
local authority landlord, owning and managing more than
36,000 homes with a further 5,000 new affordable homes
by 2035.
Forecasts predict that the number of households will rise by
1.5% (2,300) between now and 2028. However, the local
development plan promotes sufficient land for more than
21,000 homes across North Lanarkshire.
Of our 154,000 homes, only circa. 1,500 - or just under 1% -
are located within town centres with over half of these
built before 1919 and likely to require significant future
repair and maintenance. There is, however, significant
opportunity for residential development to replace the
contraction in retail. This is a key way of helping to
develop footfall within our town centres and, in turn,
creating a more viable (although reduced) retail and 
Children and young people aged 0-15 make up
almost one fifth of North Lanarkshire’s
population (18%) and this is forecast to
decrease to almost 16% by 2028.
Almost two thirds (64%) of North Lanarkshire’s
population are of working age (16-64 year olds).
This is forecast to continue to decline in the long-
term.
The older adult population (aged 65+) accounts for
18% of North Lanarkshire’s total population. This is
expected to increase so that, by 2028, one in five
(20%) of people living in North Lanarkshire will be
aged 65+.
This demographic change will have an impact. Tax
income is likely to fall because there will be
fewer people of working age, and care
responsibilities will increase. It is essential that
towns are designed to ensure that people are
able to live safely in their own homes for as long as
possible, homes are adaptable and flexible and local
services accessible.
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Town Action Plan Shotts 
CONNECTIVITY
We need to put transport and digital infrastructure in
place to ensure residents can access employment
and leisure as well as online opportunities and
services.
13.2% of Scotland’s motorway network is located
in North Lanarkshire, a place which has excellent
rail links to Glasgow and Edinburgh as well as
three of Scotland’s busiest passenger train stations
(Motherwell, Croy and Airdrie).
While transport links in and out of North Lanarkshire
are excellent, there are relatively poor transport
connections within the local authority area. The
development of the Pan Lanarkshire Orbital Transport
Corridor linking the M80, M8 and M74 will in part
address this issue, but the visions need to ensure
that our towns are designed as accessible and well-
connected places.
Road and rail use has grown significantly over recent
years but the number of bus journeys has declined by
approximately 23% which is significantly higher than
the Scottish average of a 5% decline. Given that only
37% of households earning less than £10,000 can
access a private car compared to 97% of those who
earn more than £40,000, public transport is a key
issue for the people of North Lanarkshire.
Whilst a national conversation about the shape of
future public transport is required, particularly in terms
of cost, ticketing, coverage and responsiveness,
the Council needs to work with partners to identify
local gaps and how they can be filled through, for
example, community transportation and active
travel. This was a key recommendation of the
North Lanarkshire Fairness Commission and will be
subject to discussion as part of the development
of the emerging Local Transport Strategy for North
Lanarkshire.
The ban on the sale of new petrol or diesel cars after
2030, and a requirement for them to be off the road
by 2040, will also require significant investment in
infrastructure to support a shift in how we fuel our
private vehicles e.g. electric vehicle charging points
within car park’s and on streets and the development
of EV Hubs (fast charge sites) along key transport
corridors and within town centres. 
10 
86% of UK households use the internet on a daily
basis and it is anticipated that this use will continue
to grow and drive demand for faster and better
quality access.
It is clear that good quality internet access will be
essential for future business development and will
underpin many areas of employment.
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THE LOW CARBON AGENDA
A Scottish target of net zero for all greenhouse
gas emissions has been set for 2045. However, in
recognition of the importance of climate change,
the council declared a climate emergency in 2019,
committing it to reduce council carbon emissions
to net zero by 2030.
In particular, new zero carbon policy and
legislation will inform the way we design and build
new housing, or refurbish existing housing stock,
towards zero carbon. This includes: 
• ensuring all new housing uses renewable or low
carbon heating systems from 2024;
• ensuring all private rented housing achieve an
Energy Performance Certificate (EPC) Rating of
Band C or above by 2030;
• ensuring all socially rented housing achieve an
Energy Performance Certificate (EPC) Rating of
Band B or above by 2032; and
• developing an undertaking, where financially and
technically viable, to ensure all housing is net zero
carbon by 2045. 
11 
New development within our town centres could in part
be constrained by existing infrastructure such as
energy, water and sewerage.
There is a need for early engagement with utility
providers to identify issues of capacity within existing
networks to ensure that the infrastructure to support
development within our town centres is available at
the right time and the right cost.
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Town Action Plan 
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Section 2:
Key Considerations for Shotts
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Town Action Plan Shotts
A High Street for Everyone
A People Centred Approach
Our high streets offer a rich and authentic environment
that for generations has been the backdrop to the
ceremonies and memorable events of our community.
Furthermore, the health of our town centre reflect
the health of our wider community or society. An
energised town centre that is open to all and where
there is opportunity for improvement, will help
enrich the lives of our residents. It is critical that we
achieve a perception shift in our communities and
stakeholders and reposition the High Street at the
heart of the community. In doing so we are seeking to
develop a better town centre where the requirements
of all, regardless of age, ability or wealth, are
accommodated.
The following section outlines the key issues and
opportunities which have helped drive forward the
development of the Town Action Plan for Shotts. These
key drivers have been identified from:
• the findings which were outlined in The Town Centre
Visions and Town & Community Hub plans which were
approved by Council in 2021 (as part of the Council’s
‘The Place: The Vision’ strategy) following an
extensive programme of public consultation;
• desktop research to assess the key challenges,
issues and opportunities which need to be
addressed or taken forward to help support the
transformational change of Motherwell Town
Centre;
• public meetings and liaison with the Community
Board to capture issues, ideas and proposals from the
community. 
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A Vision for our
Towns
Some of our town centres face difficulties. 
Built around a twentieth century model of
primary retail, they have been challenged by
the rise of online and out-of-town shopping.
How do towns survive as retail gradually moves away
and how can the council reimagine our towns?
The answer is to reposition town centres as mixed-use spaces. Only by shifting the
focus from retail-driven town centres to a broader mix of investment, and promoting
town centre living, can our towns have a sustainable future.
The council can bring about this change by positioning local services in towns and
communities. By doing so, local people can have direct access to services they need
and staff can be closer to the communities they work in.
This is about more than niche retail, developing the evening economy or increasing
leisure opportunities. These must be living towns, with a much stronger focus on
newbuild housing and residential conversion and the repurposing and reuse of our
existing buildings in order to help address the decline of the built environment. 
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Town Action Plan Shotts 
Crucially, the Town Visions join together with Town and Community Hubs and
our Country Parks for the Future programmes to create a coherent, vibrant and
sustainable future for North Lanarkshire.
The Town Visions highlight proposals for each town and how each town could
function in the future. These recognise that one size does not fit all. Each of the
towns in North Lanarkshire has its own challenges and opportunities and its own
history and heritage.
A number of common themes have emerged in the development of these
prospectuses. For example, there is a need for residential development which uses
land no longer required for traditional retailing. Improving town centre access and
active travel and examining the needs of an older population living longer, are also
key considerations. 
The Town Vision represents a long-term strategy for transformation over a 20 year
period. It works alongside town centre projects that are planned for the short,
medium and long-term including regeneration projects, the acquisition of prominent
vacant and derelict buildings and sites, new council house construction and
infrastructure and access developments. 
The council can’t do this alone.
The Town Vision for Shotts is just that: A Vision.
To become a reality, the vision needs to be shaped through extensive
consultation and engagement with community planning partners, landowners,
retailers, residents, councillors and other agencies (via the development of the
Town Action Plan). The Vision should inform both public and private sector
investment.
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The Vision for Shotts 
17
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Town Action Plan Shotts 
The Vision for Shotts
Shotts is Lanarkshire’s newest and smallest town. It is
a rural town bringing together the historical small
settlements of Dykhead, Calderhead, Stane and
Torbothie.
Connectivity has been identified a key 21st century
driver for growth. High quality connections both
physical and digital are increasingly recognized as
essential requirements of commercially vibrant, low
carbon sustainable places.
The outcomes for the community will be a centre which
is more attractive, safer, easier to get around and offers
wider choices meeting diverse and local needs. New
homes, new jobs and better connections will drive
additional demand for services and sustain a more
vibrant and active town centre.
Shotts connections and greenspace make for a town
that can build resilience and adaption to climate
change, strengthen community life and support health
and wellbeing and low-carbon living. Sustainable and
SMART urban systems (Waste/ Drainage/5G-Wifi/
Transport) will with other facilities make Shotts a place
of choice.
The transformative change proposed in the Town
Vision for Shotts, in the form of a proposed new mixed
use town centre developed at the heart of the
expanded Shotts on Benhar Road will not be taken
forward by the Council at this time as the private sector
have not shown any interest in the development and
the growth in the population has not happened. 
Shotts Opportunities
Town centres are facing a range of opportunities and
challenges as community needs and the way we use
our centres change. Shotts needs to adapt and
strengthen its role as an appealing and liveable centre
based on quality of place, enterprise, community
assets, heritage and low carbon living.
The core projects incorporated within Shotts Town
Vision include:
• developing a new Town Hub at the existing
Calderhead High School for the delivery of public
services including education, leisure and health
uses;
• focusing investment in the town centre around the
development opportunities that arise e.g. the
former bank buildings.
• the creation of new active travel routes to link the
town centre to major community assets such as the
Town Hub, and beyond to the outlying settlements
of Allanton and Hartwood.
• sustaining a sense of place by securing long term
futures for heritage assets such as the Hendersons
Theatre within the Kirk Road Community Education
Centre. 
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Town & Community Hubs
As part of the Council’s ambition for North Lanarkshire,
all schools constructed pre-1996 have been identified
for improvement or replacement. So that they can
be sustainable, we need to reduce the number of
building assets across North Lanarkshire, working with
communities and partners. As such, our town and
community hubs will in some places, be merged,
co-located or combined and integrated with other
community and partnership assets. For example, there
may be a single campus for 2-18 year olds where early
learning, primary and secondary education is delivered
alongside other council and community services.
Hubs will have a form and facilities based on the need of the local community.
Zones which could be included are numerous and could be some or all of the following: 
Town hubs are likely to include primary and secondary education and an early years
facility. Other services on offer in town hubs will be larger in scale, such as more
comprehensive sport and leisure offerings, more significant outdoor sport provision and a
wider range of services.
Community hubs are likely to include at least one learning establishment and may
include other zones such as sport and leisure.
Small community hubs may exist in areas where there is no requirement for new
education facilities but where there is a need to replace older facilities such as libraries,
community centres or health facilities. 
/ TRAINING 
We envisage three types of hub: 
To design this model, we will use six guiding principles:
• Inclusive, universal provision: a hub must serve the
whole community and offer universal provision of
services as a default.
• Sense of community ownership: central to the model is
learning and teaching, but the hub must be an asset for
the whole community.
• Maximum availability and usage: hubs will operate from
early in the morning until late in the evening. They must
be multi-functional and must be able to be used
throughout the day.
• Designed with the community: options for design should
be shared as early as possible in the process so that
people in communities have ownership.
• Tailored, bespoke, representative: each hub will be
unique to ensure it meets specific community needs.
• Maximise services on offer: services available within
the hub should complement rather than compete
with services already serving the same community.
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Town Action Plan Shotts
Shotts Town Hub
The Town Hub for Shotts will be located at Calderhead
High School which was built in 2012. The building will
require to be adapted and potentially extended to
accommodate an additional range of public services
and uses.
The Council is currently seeking to secure the funding
to proceed with the design development of the Town
Hub, and the associated statutory public consultation
around education provision. No formal decision has
been taken as to which schools will be incorporated
into the town hub campus. 
Community Hubs
St Patrick’s Primary School is in scope for
refurbishment or replacement as it was constructed pre
1996. The Council will engage with the school, the
Dioceses and the wider public through the agreed
statutory legal requirements to ensure that the new
school meets the needs of the community.
Community Hub’s will be designed to be open and
accessible to the whole community, with predominately
school access during the day and the wider community
able to access many areas within the hub outwith
school hours.
The design of the recent Newmains community Hub is
seen as an exemplar for the development of future
Community Hubs in terms of its energy efficiency,
accessibility, quality of internal and external learning
environments and play facilities.
The Council will continue to review the physical
condition of its education estate to ensure they
continue to meet the needs of the wider community. 
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Economic Prosperity & Stability 
Retail
While the ambition for all of our town centres is to
move towards a more mixed use offering to improve
resilience and recognize the shift in how we use our
town centres, the Council wants to retain and support
the retail sector and assist it’s recovery from the double
impacts of an economic downturn and the Covid
Pandemic.
Research has shown that the independent retail sector
is more resilient to change than larger national multiples
and that these, in most cases local businesses, will
prevail if sufficient infrastructure and interest is in place.
We will therefore seek to support the retail sector in
Shotts by encouraging town centre owners
to refurbish larger vacant units into smaller units to
provide space for entrepreneurs and established
businesses to find the optimum premises for their
business.
The Council aim to work with owners to support
the repurposing of vacant units (including, where
appropriate the demolition of existing properties
and redevelopment for alternative use) and potential
conversion of upper floor commercial space to
residential use, in order to help create a more mixed-
use centre.
Funding constraints and legal issues do, however,
constrain the level of support which the Council can
provide. However, we are working with partners to
identify potential funding streams to promote business
investment and the regeneration of retail premises
within Shotts.
Commercial
The collapse in the demand for commercial premises
such as offices in town centre locations echoes wider
structural changes in the economy and the growth of
digital connectivity. The impacts of the covid pandemic
demonstrated the benefits and ease of remote working
across the public and private sector and led to an
exponential growth in homeworking with a resulting
impact on footfall within the town centre.
This needs to be recognised in how we change the
structure of Shotts Town Centre and make best use of
the vacant premises which occur as a result of lower
demand and need for town centre office space. In
addition, moving forward, the commercial space which
remains also needs to be more accessible and energy
efficient to compete with out-of-town locations (with
consideration given to how we measure the scale of
this challenge and take forward the repurposing of
vacant office space).
Leisure & Hospitality
The leisure and hospitality sector is a key component
of the move towards a more mixed-use town centre.
The importance of ‘Place’ in terms of the public’s
perception of character and safety is very important in
attracting people to use existing leisure and hospitality
businesses. Ease of movement to and from the
town centre will encourage people to access leisure
activities and sustain and develop the night-time
economy and footfall. In meeting this aim, the Town
Action Plan for Shotts aims to promote and sustain
active travel routes and transport options to support
access to town centre facilities and build footfall that
will help the leisure and hospitality sectors in Shotts. 
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Town Action Plan Shotts
Town Centre Living 
Exemplar urban infill residential flatted development, Main St, Wishaw (former Anvil Block) 
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Town Centre Living
New Build
Encouraging more people to live in town centres is
a key policy aspiration for the Council underpinning
priorities around sustainability, net zero, inclusion and
wellbeing. More people living in town centres means
more support for local businesses. It means keeping
bus routes active, a safer place thanks to passive
policing and greater local interest in the town centre
environment. These all make a town more attractive to
people living here.
Admittedly, developers looking to offer housing
options within town centres find that they are typically
more expensive, riskier, and take longer than other
housebuilding options. Town centre projects also
tend to be smaller, providing less financial return.
However, the Council is of the view that the overall
gains outweigh risks and costs if we take into account
the wider societal benefits such as improved wellbeing
and a reduction in carbon footprint. Key to helping
to deliver this is identifying how the Council de-risks
and enables such development through, for example,
providing development support (e.g. via the Council’s
Invest in North Lanarkshire’s Programme of Work) or
promoting development opportunity through agreeing
up front to buy ‘off-the-shelf’ housing being proposed
by the private sector in order to guarantee sales.
This type of model has been used to promote private
sector housing investment elsewhere across North
Lanarkshire and has proved successful. As such, it is
very much viewed as a potential model which could
be used to support the delivery of town centre living
across the local authority area and its towns. 
The scale of the town centre in Shotts is such that
opportunities for the development of new flatted
residential properties is limited. The Council does not
own any vacant land within the town centre boundary
and other than The First Stop Shop it does not own
any buildings. We are therefore looking to the private
sector to come forward with development proposals.
At this time the Council is seeking to work with the
owners of the former bank buildings on Station Road
to help them to refurbish these vacant properties into
residential accommodation.
The Council also work closely with Registered Social
Landlords (RSLs) to bring forward new affordable
housing within town centres through the provision of
Housing Grant. Nevertheless, quite often, the level of
Housing Grant is not sufficient to meet the higher costs
associated with smaller town centre developments. As
such, the Council has previously supported RSL’s to
address this ‘cost-gap’ by providing funding through
programmes such as the Council’s ‘Placed Based
Investment Programme’ and this is still very much
seen as another possible route for helping to enable
the development of new build housing within Town
Centres.
The Council hopes that we can make the case that
there is a latent demand for good quality town centre
housing and encourage the private sector to invest.
Development by the private sector is particularly
important to ensuring that both tenure and design
diversity, over time, can improve the townscape and
character of the town centre. 
23
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Town Action Plan Shotts 
Refurbishment
The Council is actively seeking to replace redundant
properties within the town centre with residential
development to ensure that we respond to issues of
vacancy and dereliction, in particular the former Royal
Bank of Scotland building on Station Road. It also
recognizes that, in many cases, the refurbishment
of existing buildings within the town, rather than
demolition and replacement, can not only reduce
the carbon footprint of development but also retain
the character of the townscape and help preserve a
centre’s unique ‘sense of place’.
Where the building design contributes to the
townscape we will endeavour to retain and refurbish
the building towards a mixed use, with retail on the
ground floor and residential uses on the upper floors
(within the retail core area) and exclusively residential
outwith the core retail areas.
As already stated, we would hope that the private
sector will take the lead in reinvesting in its own stock
and we will aim to work closely with them in order to
support this. 
Heritage Refurbishment
The communities’ perception of ‘Place’ is informed
by the quality of the public realm and key heritage
buildings. Shotts Town Centre has a number of
heritage properties which are functionally obsolete
but of good quality and whose external appearance
contributes to the character and history of the town.
The Council has identified the former Royal Bank of
Scotland building on Station Road as a building in need
of refurbishment due to long-term vacancy or neglect.
While not listed the building makes a significant
contribution to the townscape. Shotts as a place
would be architecturally poorer if such buildings were
not refurbished and subsequently fell into disrepair.
Where the Council do not own heritage buildings, we
will support the owners in their endeavors to secure
a future for these buildings by assisting in sourcing
external grants and funding.
As such, we would encourage the owners of listed
buildings who are considering the future of their
building(s) to approach the Council to discuss ways
in which the properties can contribute to the vision
of a mixed-use town centre. The Council has recent
experience of working with organisations such as
Historic Environment Scotland, external funders such
as the National Heritage Lottery Fund and delivery
partners to help take forward the regeneration of such
properties. 
24
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Images: The top two images are exemplars of modern residential flatted development, the bottom two images are sketch proposals for the replacement for the Anvill Block on
Main Street. 
25
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Town Action Plan Shotts
Movement & Active Travel 
26
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Movement & Active Travel 
Prioritising Sustainable Transport 
Walking and wheeling 
Cycling 
Public Transport 
Taxis & Shared transport 
Private Car 
Public Transport
Town centres are hubs for transport interchanges with
Shotts having strong rail network connection to the
wider Central Belt and local bus service links.
It is essential that Shotts Town Centre builds on this
strength, with the Council working with Scotrail and
Strathclyde Passenger Transport to ensure good
and co-ordinated public transport connectivity to this
interchange, potential ‘SMART’ ticketing and well-
maintained park and ride facilities.
The public have identified the need for lift access at the
railway station to improve accessibility and the Council
will seek to work with Scotrail to explore how this can
be delivered.
The public have also identified the frequency of bus
services as an issue which needs to be addressed.
As bus services are privately owned businesses the
Council has no direct control over the bus service in
terms of routes or frequency of services, however, we
have regular engagements with the bus companies
and the Strathclyde Passenger Transport Executive to
seek to improve services. 
Active Travel
Active travel (walking, wheeling and cycling) has many
environmental benefits, as well as improved health
and wellbeing, and is a core part of rebalancing the
transport modes within our town centres. The town
centre as a focus for active travel activity needs to be
driven by connecting the town to facilities and services
as well as the surrounding area.
Key active travel routes will seek to link the town centre
to the proposed Town Hub at Calderhead High School
and to outlying settlements such as Hartwood and
Allanton to ensure people in these communities have
the choice to access the town centre and community
facilities by foot or wheeled transport as opposed to
the private car.
27
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Town Action Plan Shotts
Built Heritage & Place 
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Built Heritage & Place 
Built Heritage
North Lanarkshire’s towns have character. Distinctive in
form and heritage, the town centres are a reminder of
a positive and defining economic past (coal, iron, steel,
mills, quarrying) with many notable buildings.
The vision for Shotts seeks to build on the distinctive
character and quality of place using this legacy to
reinforce urban form and repurpose heritage buildings
for new uses.
The Council will work with the private sector and
partners such as RSL’s to support the delivery of
housing projects (including for heritage projects
with successful partnership development previously
supported for key historic town centre buildings
such as for the Carnegie Library in Coatbridge and
Bromknoll Church in Airdrie).
To replicate such activity in Shotts, as part of the
delivery of Shotts Town Action Plan, the Council will
identify vacant or underused heritage properties in the
town centre and work with owners and partners to
identify and help secure funding for the repurposing of
such buildings for housing, community or other viable
uses.
Place
When we speak of place we are talking about the
character and quality of the townscape which is a
key asset of our towns and comprises all publicly
accessible space (streets, squares and greenspace) for
people to come together and engage as a community.
We are seeking to promote Shotts as a more inclusive
place, promoting longer dwell-time and increased
town centre footfall. Public use of town centres
and increased activity supports civic presence and
improved security. Actively used, thriving public space
is both safer, and more welcoming, than unused
space.
In helping to improve space within our town centres,
and in direct response to the requirement’s of
Scotland’s National Planning Framework 4, the Council
is currently preparing an Open Space Audit to support
an Open Spaces Strategy for North Lanarkshire. This
strategy will assess existing open space and green
networks and help guide how we manage and meet
the need for open space in town centres such as
Shotts. As such, future reviews of the Action Plan
will give cognisance to the findings of this emerging
strategy and help guide how we shape our open space
going forward.
The Vision for Shotts Town Centre already identifies
a need for improved ‘gateways’ to the town centre,
improving the aesthetical quality of streetscape and
creating ‘place quality. 
29
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Town Action Plan Shotts 
30
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Transition to Net Zero 
Carbon Reduction
Town Centres have a key role in supporting a
sustainable future and contributing to the essential
adaptation necessary to address climate change
and our commitment to net zero. Place shaping can
help contribute to climate change targets through
the repurposing of buildings; developing 20-minute
neighbourhoods, reducing the need to travel and
supporting flood mitigation.
Key measures within the vision for supporting carbon
reduction in Shotts will include:
• property upgrading, retrofit and re-purposing
(making these more energy efficient);
• developing active travel infrastructure;
• greening activity;
• extending EV Charging infrastructure; and
The carbon cost of demolishing existing buildings and
then developing new buildings is also in most cases
higher than the carbon cost of refurbishment and
adaption of buildings to new uses. In recognition of
this, key buildings within Shotts such as the former
Royal Bank of Scotland building should be refurbished
rather than demolished with works making them more
energy efficient and extending their viable use. This
both reduces our collective carbon footprint and retains
the heritage and character of the town.
Green Blue Infrastructure
Planning needs to support local measures to minimise
the impact of intense rainfall events and to mitigate
flood risk while also designing flood resilient places.
Area wide measures may include, for example, green
corridors for storm water flows linked to new habitat
management measures and our active travel networks.
The Council is also currently working with Scottish
Water to develop a pilot study on a vacant and derelict
land site in Motherwell. This study is focusing on
ways to manage surface water infrastructure so that
additional pressures are not placed upon the existing
combined sewer network within our town centres.
EV Charging Infrastructure
The Scottish Government’s requirement to phase out
the need for petrol and diesel vehicles by 2030 will
impact on our centres with charging and fast charging
points becoming part of the urban fabric.
From 5 June 2023, the regulations also requires
electric vehicle charging to be installed for new
buildings and those subject to major renovation. This
includes one EV charge point socket to be provided for
all new housing and flats and in 10% of parking spaces
for non-domestic buildings where these have 10 car
parking spaces or more.
Added to this, in order to encourage and enable the
use of our towns, the Council needs to take forward
the installation of EV charging points within our town
centres for general public use. At the moment, work
is ongoing through the Glasgow City Region team on
behalf of all local authorities with a view to engaging a
provider to install and operate our EV charging going
forward. The intention would be for the provider to
agree proposed sites with the Council and install and
manage the EV charging provision on the Councils
behalf.
As part of the delivery of Shotts Town Action Plan,
the Council will also investigate the suitability of our
public car parks and facilities for EV Charging and
their capacity to meet future demand and need for EV
charging within our town centres. 
31
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Town Action Plan Shotts
Other Considerations 
Finance & External Funding
It has been well publicised that over the next three
years, North Lanarkshire Council (along with other
public services across Scotland) face significant budget
cuts. As such, investment made through the Town
Action Plan has to ensure that ongoing future revenue
or operational costs associated with any works is
minimal and, where possible, additional revenue
generated through, for example, increased rents or
business rates.
Moreover, to reduce the burden on the Council’s
available capital, the Council will look to fund such
works by alternative means through: promoting
and seeking private sector investment; use of North
Lanarkshire’s Housing Revenue Account; and sourcing
funding through Scottish Government Programmes
(such as the Place Based Investment Programme and
Regeneration Capital Grant Fund Programme), the
UK Government (with funding recently received for
Cumbernauld and Coatbridge Town Centres through
their Levelling Up Fund and Town Fund programmes
respectively) or other funders (such as the National
Heritage Lotter Fund). Shotts also has access to
external funding provided through the Environmental
Key Fund which is actively looking to deliver community
projects in the Shotts locality.
Community Wealth Building
The Town Action Plan for Shotts has been developed
in consultation with local communities to help identify
the key actions which we want to take forward to help
improve and regenerate Shotts Town Centre. However,
in order to drive and sustain real change, it is critical
that local communities buy in to and take ownership of
these plans.
Community Wealth Building is designed to harness
the economic leverage of local ‘anchor’ organisations
to tackle long-term systematic challenges within local
communities and help to change the way we manage
and provide local services through, for example,
community-owned assets, a focus on local supply
chains and local job creation – key goals which need to
be embedded as part of the delivery of the Action Plan.
Communications Plan
It has been identified that the Action Plan affects four
key stakeholder groups:
• local communities and residents living in the town
centre (with the viability of the centre dependent
upon being able to attract local people to use the
town and sustain local spend);
• local businesses and shops (with retailers
particularly interested in opportunities which may be
brought forward through the plan, how change will
affect their business and how works may disturb
trade);
• potential visitors to Shotts and people who live
outwith Shotts but work within the town centre
(both of whom will contribute to spend and the
local economy); and
• the council and other public bodies (who will lead on
and contribute to the delivery of the plan).
Raising awareness of our plans for Shotts is essential
to keeping these stakeholders engaged in the process
of transforming the town centre and securing their
buy in to the works being proposed. To ensure these
groups are fully informed, a detailed Communications
Plan will be developed for Shotts Town Centre to make
sure proposals are shared and stakeholders kept
updated on progress made.
As part of this Communications Plan, the Council aim
to host a bespoke ‘Town’s Page’ for each of the main
towns across North Lanarkshire on its website. This
will incorporate news and information for each town
including copies of the Town Visions and Action Plans
and progress being made on the delivery of Action Plan
proposals. 32
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Section 3:
Shotts Town Action Plan
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Town Action Plan Shotts
Town Action Plan Proposals 
*Short-term: 1-3 Years
*Medium-term: 3-7 years
*Long-term: 7+ years 
Project Proposal Timescales*
Economic Prosperity & Stability
Town Centre
Audit & Demand
Analysis – Vacant
Office Space
Undertake an Audit and Demand Analysis for vacant
office space within Shotts Town Centre to help develop
a strategy for the repurposing of this space.
Short-term
Town Centre Living
Station Road Support the private owners of the former Royal Bank
of Scotland building to refurbish the building to deliver
new residential units.
Short-term
Station Road Support the private owners of the former Bank of
Scotland building to refurbish the building to deliver
new residential units.
Short-term
Buy-Backs Continuation of the Council’s ‘buy-back’ scheme to
offer affordable housing within Shotts Town Centre.
Ongoing
Movement & Active Travel
Active Travel
Study
The development of a design and costing study,
aligned to North Lanarkshire’s Active Travel Strategy, to
map out potential Active Travel Networks to and from
Shotts Town Centre.
This will focus on identifying ‘gaps’ within the existing
and planned network.
At the same time, work will also undertake to source
external funding to support the delivery of this
infrastructure.
Medium
-Term
Shotts Rail
Station
Work with Scotrail to examine the feasibility of installing
a lift to improve accessibility to the eastbound platform
of the train station
Medium
-term 
Project Proposal Timescales*
Built Heritage & Place
Heritage Buildings Identify key heritage buildings within town centre that
are vacant, underused or in poor condition and enter/
continue discussion with owners to identify route for
safeguarding, improving or repurposing properties.
This will include helping to source funding for these
regeneration initiatives.
Medium-
term
Kirk Road CEC Support Spotlight Shotts in their bid to secure external
funding to deliver physical improvements within the Kirk
Road Community Education Centre to provide facilities
for theatrical productions and arts events under the
name of the former Hendersons Theatre.
Short-term
Various Location Post completion of the Open Space Audit being
undertaken as part of the Open Space Strategy,
produce an online map showing routes to, from and
around the public open space in Shotts to improve
access to leisure routes to support health and
wellbeing.
Short-term
Various Locations Undertake feasibility works to assess viability and costs
for the development of town gateway features.
Short-term
Transition to Net Zero
EV Charging Site Investigations of NLC’s carparks across Shotts
Town Centre to assess suitability/infrastructure needs
for EV Charging Installation as part of the delivery
proposals currently being developed through Glasgow
City Region.
Medium-term
Town & Community Hubs
Shotts Town Hub The development of the Town Hub through the
remodeling of Calderhead High School.
Long-term
St Patrick’s PS The provision of a modern learning environment
through the refurbishment or redevelopment of the
Partick’s
Long-term
34
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The Action Plan Proposals Map 
Core Retail Area 
Area of Change 
Potential New Private Sector Housing
Public Car Parks 
New Gateway Feature 
Town Centre Boundary
Potential Active Travel Route 
Town Hub 
Enhanced Public Transport Hub
TH
PT 35
G
G
TH
G
PT
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Strategic Alignment
The Town Action Plan for Shotts is aligned with
The Plan for North Lanarkshire and other key
strategies, policies and plans. 
Together this strategic policy framework ensures that
work is aligned with our priorities and enables the
required resources and working practices needed to
facilitate delivery of the shared
Shotts Town Action Plan will be reviewed on an
annual basis, not only to ensure that it remains
aligned to any new or emerging strategies developed
by the Council and its partners, but also to make sure
that any new opportunities can be incorporated
within the plan proposals and any new issues arising
within the town centre addressed.  
REGENERATION   
36
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Notes 
37
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Town Action Plan Shotts 
38
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Notes 
39
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Produced by
NORTH LANARKSHIRE COUNCIL
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Gr
CC_2023_00011
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North Lanarkshire Council
Report
Enterprise and Fair Work Committee 
Does this report require to be approved? ☒ Yes   ☐ No
Ref (AG/PK) Date 10/05/24 
Routes to Work Ltd Service Level Agreement 2024/25 
From  Alison Gordon, Chief Social Work Officer (Education, Families, Justice &
Integration)  
E-mail gordonal@northlan.gov.uk Telephone 01698 332001 
Executive Summary 
Routes to Work Ltd, a Council ALEO, delivers several employability programmes part funded
by the Council subject to an annually negotiated SLA (Service Level Agreement) which
specifies targets and expenditure. Key parts of the Council’s employability programmes
related to supporting individuals such as case management, access to training and in-work
support are delivered by Routes to Work Ltd on the Council’s behalf.  The current SLA ended
in March 2024 and the new SLA, again aligning the activities of Routes to Work Ltd to the
needs of the Council and its externally funded programmes, are required for the period
2024/25 to ensure continuity of provision in North Lanarkshire’s communities.    The
performance of Routes to Work Ltd. is a significant contributor to North Lanarkshire Council
accounting for the largest proportions of people assisted into jobs nationally by local
government funded activity and consistently achieving positive results within its family group
in the Local Government Benchmarking Framework.   
Recommendations 
It is recommended that the Committee: 
(1) approve the Service Level Agreement with Routes to Work Ltd for 2024/25. 
The Plan for North Lanarkshire
Priority  Improve economic opportunities and outcomes
Ambition statement
(11) Increase economic opportunities for adults by understanding,
identifying, and addressing the causes of poverty and deprivation
and barriers to financial inclusion
Programme of Work Brighter Futures 
Item 8
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1. Background 
1.1 Routes to Work, established in 2002, is a company limited by guarantee with charitable status
which is owned by North Lanarkshire Council.  Routes to Work Ltd were subject to a Best Value
review in 2019 which recommended retaining Routes to Work as an ALEO, and to further align
the activities of Routes to Work Ltd. with The Plan for North Lanarkshire and the activities of
the Workforce for the Future Steering Group. 
1.2 Key strengths of the organisation identified in the Best Value Review were its established brand
and presence within communities and track record of consistently supporting people into
sustainable employment alongside a service which treats residents with dignity and respect. 
The organisation provides a range of free employability services to North Lanarkshire residents
as part of the programmes funded by the Council and specialises in providing case worker
support to unemployed residents, access to vocational training and the short-term costs
associated with moving from benefits to employment, such as childcare and travel.  They also
provide in-work support for up to 6 months for those participants that require it.   
2. Report 
2.1 The programmes funded by the Council and external funders in 2023/34 for delivery by Routes
to Work were: 
(i) North Lanarkshire’s Working (NLW) – North Lanarkshire wide programme for all
unemployed or underemployed residents offering support to access advice, training and
employment opportunities within local communities.  This includes support targeted at
the over 50s.  This is a two year programme jointly funded by the UK Shared Prosperity
Fund and the Council.
(ii) Working Matters (WM) - Area targeted programme aimed at economically inactive
residents and parents who have barriers such as long periods of unemployment, lack of
qualifications, health issues.  This is a two year programme jointly funded by the UK
Shared Prosperity Fund and the Scottish Government.
(iii) No One Left Behind (NOLB) - support for unemployed 16-19 year olds and additional
support to the Education & Families Pathways Programme for school leavers to enter a
job or training.  This is a single year programme funded by the Scottish Government.
(iv) Working for Families (WfF) - support targeted at low-income parents across North
Lanarkshire with a long-term aim of increasing families incomes from employment.  This
is a single year programme funded by the Scottish Government. 
2.2 2023/24 Performance 
The performance targets and expenditure levels for 2023/24 have been the subject of monthly
monitoring meetings as well as being reviewed within the six-monthly Performance and Finance
reports submitted to the Enterprise and Fair Work Committee.  This has been a transition year
for employability programmes with the end of EU funds and the introduction of the UK Shared
Prosperity Fund in 2023 and this is reflected in the mixed results across programmes as they
have been introduced.  It is also reflected in the actual levels of funding and the lessons of
2023/24 have been fed into the plans for 2024/25. 
2.3 Final figures for 2023/24 are provided below and table 1 shows the actual predicted
performance against job outcome targets as well as the sustainability of employment, which is
measured after 26 weeks, and table 2 shows expenditure against that agreed within the SLA.   
Table 1: Job Outcomes (JO) & % sustained at 26 weeks (%s26) 
2023/24
Programmes
Target Actual 
JO %s26 JO %s26
NLW  664 70% 488 71%
WM 40 76% 26 65%
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NOLB 141 70% 147 73%
WfF 77 70% 85 75%
Total 903 70% 746 73% 
Table 2: Expenditure 
2023/24
Programmes
SLA
Expenditure
Actual  Funding Source
NLW  £2,422,005 £2,038,675 50% NLC / 50% UKSPF
WM £606,067 £446,313 42% SG / 58% UKSPF 
NOLB £393,451 £384,154 SG
WfF £301,244 £251,374 SG
Total £3,722,767 £3,120,516 - £602,251 
Council funded employability programmes are being delivered in a challenging labour market
with sustained low unemployment and employers continuing to work with vacancies, despite
the increased cost of living pressures though these are being mitigated by higher-than-average
wages in North Lanarkshire.   The increased numbers of economically inactive residents that
have emerged in the post covid period continue to present the local labour market with its
biggest challenge.  The majority of economically inactive residents have longer term health
issues and council funded employability programmes, particularly those funded via Routes to
Work, have the capacity and funding available to support these residents on their journey back
into the job market. 
2.4 2024/25 Targets and Funding
In terms of the broad activities within each programme, while these are similar to 2023/24, they
have been adapted to consider lessons learned from last year.  Both UK Shared Prosperity
Funded projects are entering their second year of delivery and it is anticipated they will have
improved performance as staff are now familiar with the delivery required for that funding stream
as well as the areas where improvement is required.  Working Matters will continue to be area
based and solely focused on economically inactive residents while North Lanarkshire’s Working
will offer support across all communities to unemployed and underemployed residents.
2.5 The Scottish Government funded programmes are also broadly similar to last year with the
NOLB programme targeted on 16-19 year olds who are unemployed as well as providing
support to the Pathways Programme for young people about to leave school.  There is
significant expansion in the Working for Families programme delivered across North
Lanarkshire including that part delivered by Routes to Work Ltd.  This is due to the increased
level of funding from the Scottish Government to support parental employment as well as to
build on the effective support programmes developed in recent years by Routes to Work Ltd
with this client group.  This support will support unemployed parents as well as employed
parents on low incomes. 
2.6 Proposed Job outcome targets are given in Table 3 below alongside the sustainability targets
for employment.  However, there are a range of wider outcomes associated with the
programmes including numbers receiving training and qualifications as a result of the support
and details of these are included in the full service level agreement at Appendix 1. 
Table 3: Targets 
2024/25
Programmes
SLA Target
JO %s26
NLW  886 70%
WM 56 70%
NOLB 155 70%
WfF 192 70%
Total 1289 70% 
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2.7 In terms of funding for these programmes this is detailed in Table 4 below.  The levels of funding
committed for UK Shared Prosperity Funds are already secured from the UK government until
March 2025 and the Scottish Government Funds are subject to a grant agreement, also valid
until March 2025.  Where possible, external funding has been utilised to support the delivery of
employability programmes with 73% of the total coming from the Scottish and UK Governments
and 27% from NLC budgets allocated to match fund employability programmes.  
Table 4: Costs
Programme 24/25 SG  UKSPF NLC Total
NLW £0 £1,700,000 £1,384,760 £3,084,760
WM £314,508 £322,976 £32,925 £670,409
NOLB £687,413 £0 £0 £687,413
WfF £752,741 £0 £0 £752,741
Total £1,754,662 £2,022,976 £1,417,685 £5,195,323
% 34% 39% 27% 100% 
2.8 These services funded by the Council and provided by Routes to Work Ltd will play a major role
in ensuring there is employability support available to every unemployed and underemployed
resident of North Lanarkshire.  The funding also provides the opportunity to focus work on
specific groups who face specific barriers such as the economically inactive and retains the
ongoing focus on targeting all 16-19 years olds who are unemployed, given the long term and
negative impact that unemployment in these years can bring. 
2.9 In addition, the organisation is committed to continuing to align its activities with The Plan for
North Lanarkshire and playing a full role in supporting the Council achieve its ambitions.
3. Measures of success
3.1  Routes to Work Ltd continue to make a significant contribution to the Council’s employability
programmes and deliver on job outcomes within the agreed budgets across North Lanarkshire.
4. Supporting documentation 
4.1 Appendix 1: Draft Service Level Agreement between North Lanarkshire Council and Routes to
Work Ltd. 
Alison Gordon
Chief Social Work Officer (Education, Families, Justice & Integration)
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5. Impacts   
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact?   
If Yes, has an assessment been carried out and published on the council’s
website? 
Yes ☐ No ☐
5.2 Financial impact 
Does the report contain any financial impacts? 
Yes ☒ No ☐ 
If Yes, have all relevant financial impacts been discussed and agreed with
Finance? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact?
All costs associated with the SLA are dictated by the financial parameters agreed
at the outset for the delivery of the Council’s UKSPF projects. Council resources to
match fund this activity are from NLC Match Funding allocated to employability
projects.  Routes to Work operate on a full cost recovery basis which requires that
all costs claimed reflect actual costs incurred and these are 100% verified quarterly
and subject to annual external audit. 
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant HR impacts been discussed and agreed with People
Resources? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.4 Legal impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☐ No ☒ 
If Yes, have all relevant legal impacts been discussed and agreed with Legal and
Democratic? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?   
Yes ☐ No ☒ 
If Yes, is the processing of this personal data likely to result in a high risk to the
data subject? 
Yes ☐ No ☐ 
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☐ No ☐
5.6 Technology / Digital impact 
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management,
or connectivity / broadband / Wi-Fi?
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Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
Where the impact identifies a requirement for significant technology change, has
an assessment been carried out (or is scheduled to be carried out) by the
Enterprise Architecture Governance Group (EAGG)? 
Yes ☐ No ☐
5.7 Environmental / Carbon impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.8 Communications impact 
Does the report contain any information that has an impact on the council’s
communications activities? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.9 Risk impact 
Is there a risk impact? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or
Service or Project Risk Registers), and how they are managed?
Managing and monitoring service performance supports the ongoing monitoring of
the service’s risk register. 
5.10 Armed Forces Covenant Duty 
Does the report require to take due regard of the Armed Forces Covenant Duty (i.e.
does it relate to healthcare, housing, or education services for in-Service or ex-
Service personnel, or their families, or widow(er)s)? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the provision which has been made to
ensure there has been appropriate consideration of the particular needs of the
Armed Forces community to make sure that they do not face disadvantage
compared to other citizens in the provision of public services.
Within all Council employability programmes veterans are immediately eligible for
support alongside other priority groups. 
5.11 Children’s rights and wellbeing impact 
Does the report contain any information regarding any council activity, service
delivery, policy, or plan that has an impact on children and young people up to the
age of 18, or on a specific group of these? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact and the provision that has
been made to ensure there has been appropriate consideration of the relevant
Articles from the United Nations Convention on the Rights of the Child (UNCRC). 
If Yes, has a Children’s Rights and Wellbeing Impact Assessment (CRWIA) been
carried out? 
Yes ☐ No ☐ 
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APPENDIX 1 
Service Level Agreement 
between 
North Lanarkshire Council 
and 
Routes to Work Limited 
for 
(i) North Lanarkshire’s Working 
(ii) Working Matters 
(iii) No One Left Behind 
(iv) Working for Families 
April 2024 - March 2025 
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Page 216

CONTENTS 
1 Introduction        Page 3 
2 Definitions        Page 3 
3 Purpose of Agreement       Page 4 
4 Period of Agreement       Page 4 
5 Quality of Service        Page 4 
6 Provider’s Status        Page 4 
7 Payment         Page 4 
8 Variation         Page 4 
9 Fraud         Page 4 
10 Intellectual Property Rights      Page 5 
11 Intellectual Property Rights Indemnity     Page 5 
12 Indemnity and Insurance       Page 5 
13 Equalities and Human Rights                    Page 5 
14 Termination        Page 6 
15 Recovery of Sums Due       Page 6 
16 Confidentiality        Page 6 
17 Assignment and Sub-Contracting     Page 6 
18 Notices         Page 6 
19 Default         Page 7 
20 Dispute Resolution       Page 7 
21 Statutes         Page 8 
22 Governing Law        Page 8 
23 TUPE         Page 8 
24   Force Majeure               Page 8 
25   Employment Practices          Page 8 
26   Environmental Sustainability      Page 8 
Signatories to the Agreement       Page 9
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Page 217

Schedule A: Specification       Page 10 
Schedule B: Finance Schedule      Page 19 
Schedule C: Monitoring Schedule      Page 20 
Schedule D: Dispute Resolution Procedure                                                 Page 21 
Schedule E: Service Value and Targets      Page 23 
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1 INTRODUCTION 
1.1 This Agreement records the arrangement between the Council and the Provider for the provision
of Employability Services in North Lanarkshire in respect of the management and delivery of
the UK Shared Prosperity Fund (UKSPF) programmes S31 Working Matters and S35 North
Lanarkshire’s Working, and UKSPF ineligible core costs associated with the delivery of these
and delivery of the Scottish Government funded No One Left Behind and Working for Families.  
1.2 The Agreement sets out the relationship between the Council and the Provider including
respective roles and responsibilities. 
1.3 The Service is funded through a combination of funding as detailed in the Finance Schedule
and the Agreement sets out all the requirements of these funding streams. 
1.4 The Agreement has been formulated within the context of the Council’s decision at a meeting
of the Enterprise & Fair Work Committee on 10 May 2024 to appoint the Provider to perform the
Service. 
1.5 The Agreement will form part of the Council’s approach to developing mechanisms to remove
barriers that clients residing within North Lanarkshire face in accessing employment
opportunities. Targeting people of working age who are not in work, the Agreement aims to
achieve this by developing a structured pathway towards sustainable labour market integration. 
2 DEFINITIONS 
“Agreement” means the contract between the Council and the Provider consisting of this service
level agreement and any other documents, schedules or annexes (or parts thereof) specified in
the Agreement.  
“The Council” means North Lanarkshire Council, a Local Authority created under the Local
Government (Scotland) Act 1994 and is statutory successors whomsoever 
“Equalities Legislation” means the Equalities Act 2010 and all other relevant statutory
obligations in relation to equalities which apply in the UK or the EU equivalent. 
“Force Majeure” means any event or occurrence which is outside the reasonable control of the
party concerned and which is not attributable to any act or failure to take preventative action by
that party, including fire, flood, violent storm, pestilence, explosion, malicious damage, armed
conflict, acts of terrorism, nuclear, biological or chemical warfare or any other disaster, natural
or man-made but excluding (a) any industrial action occurring within the Provider’s organisation;
or (b) the failure by any sub-contractor to perform its obligations under any contract. 
“GDPR” means the Data Protection Act 2018, the General Data Protection Regulation ((EU)
2016/679) and the Privacy and Electronics Communications (ED Directive) Regulations 2003
as such legislation may be amended, updated or replaced with equivalent legislation from time
to time. 
“Intellectual Property Rights” means all patents, trademarks, registered designs (and any
applications for any of the foregoing) copyright (including rights in software – object code and
source code), semi-conductor topography rights, database rights, unregistered design rights,
rights in and to trade names, business names, domain names, product names and logos,
databases, inventions, discoveries, know- how and any other intellectual or industrial property
rights in each and every part of the world together with all applications, renewals, revisals and
extensions. 
“The Provider” means Routes to Work Limited. 
“Service” means the provision of any goods, services, articles or materials which, as the context
of the Agreement so requires, the Provider is obliged to provide to the Council as detailed in the
Specification.
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“Specification” means the description of the Service annexed at Schedule A to the Agreement. 
“Participant” means the individual recipient of the service provision. 
“Participant Records” means all associated forms and records required relating to the
participants participation in the service provided. 
“CEDR” means the Centre for Effective Dispute Resolution. 
“Minor Breach” means a delay or non-performance by the Provider of their obligations under
the Agreement which does not materially, adversely and substantially affect the execution of
the Agreement. 
“Serious Breach” means any breach or a series of “Minor Breaches” by the Provider of its
obligations under the Agreement which adversely, materially and substantially affects the
execution of the Agreement (or adversely affects the health and safety of staff or Participants);
or a “Minor Breach” of a specific obligation in respect of which the Council has served two
consecutive notices concerning the same or similar circumstances from where the Provider has
failed to remedy that breach. 
The condition and paragraph headings used herein are for purposes of convenience or
reference only and they shall not be used to explain, limit or extend the meaning of any part of
the Agreement. 
The masculine includes the feminine and the singular includes the plural and vice versa unless
the context otherwise requires. 
3 PURPOSE OF AGREEMENT 
3.1 The Agreement is between the Council and the Provider in respect of provision by the Provider
to the Council, of the Service. 
4 PERIOD OF AGREEMENT 
4.1 The Agreement will commence on 1 April 2024 and finish on 31 March 2025. 
4.2  The Council reserves the right, at its sole discretion, to extend the Agreement for a period
beyond the date mentioned in Clause 4.1 above, always under the same terms and conditions
as are specified in the Agreement. 
5 QUALITY OF SERVICE 
5.1 The Service shall comply in all respects with the Agreement or any authorised variation thereto
and shall be completed in a proper manner to the standards of best technical and commercial
practices using competent and appropriately trained staff taking due and diligent care and
attention at all times. 
6 PROVIDER’S STATUS 
6.1 In carrying out the Service, the Provider shall be acting as principal and not as the agent of the
Council.  Accordingly the Provider shall not (and shall procure that his agents and servants do
not) say or do anything that might lead any other person to believe that the Provider is acting
as the agent of the Council. 
7 PAYMENT 
7.1 The Council shall meet the costs of invoices which it accepts as accurate and pertinent to the
provision by the Provider of the Service under the Agreement. The Provider shall be obliged to
comply with all terms and conditions contained in Schedule B of the Agreement, and with all
other obligations contained in the Agreement, prior to being entitled to any payment by the
Council in respect of the Service carried out under the Agreement.
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8 VARIATION 
8.1 The terms of the Agreement shall not be amended, modified or varied in any way whatsoever,
other than by a written minute of variation between the parties. 
9 FRAUD 
9.1 The Provider shall use their best endeavours to safeguard the Council’s funding of the Service
against fraud generally and, in particular, fraud on the part of the Provider's directors, employees
or sub-contractors. The Provider shall pay the utmost regard to safeguarding public funds
against misleading claims for payment and shall notify the Council immediately if they have
reason to suspect that any irregularity or fraud has occurred or is occurring. 
9.2 The Provider shall co-operate with the Council and assist in the identification of Participants
who may be unlawfully claiming state benefits.  The Council may from time to time brief the
Provider as to the co-operation and assistance it reasonably requires including the provision of
information regarding fraud by Participants.  On receipt of the information, further evidence may
be collected by the Council or other department, office or agency of Her Majesty’s Government
with a view to prosecution. 
9.3 Any act of fraud committed by the Provider (whether under the Agreement or any other contract
with the Council) shall entitle the Council to terminate the Agreement, and any other contract
the Council has with the Provider, by written notice to the Provider. 
10 INTELLECTUAL PROPERTY RIGHTS 
10.1 The Council and the Provider acknowledge that all Intellectual Property Rights owned by each
other at the date of the Agreement shall remain so owned. 
10.2 Except to the extent that the Agreement is carried out in accordance with designs furnished by
the Council, no part of the Agreement will infringe any patent, trade mark, registered design,
copyright or other rights in the nature of intellectual property of any third party and the Provider
shall indemnify the Council against all actions, suits, claims, demands, losses, charges, costs
and expenses which the Council may suffer or incur as a result of or in connection with any
breach of this condition. 
10.2 All rights (including ownership and copyright) in any specifications, instructions, plans, drawings,
patterns, models, designs or other material furnished to or commissioned by the Council or
made available to the Provider by the Council shall remain vested in the Council and the
Provider shall not (except to the extent necessary for the performance of the Agreement) without
prior written consent of the Provider use or disclose any such specification, plan, drawing,
pattern, model, design or information or other materials (whether or not relevant to the
Agreement) which the Provider may obtain in the performance of  the Agreement. 
10.3 All inventions, designs, methods, processes, data and software discovered or generated as a
result of or in the course of the Agreement and all intellectual property rights therein and in
anything produced in the course of the performance of the Agreement shall belong to the
Council and the Provider agrees to assign the same to the Council without cost. 
11 INTELLECTUAL PROPERTY RIGHTS INDEMNITY 
11.1 The Provider shall indemnify the Council against all claims, demands, actions, costs, (including
legal costs and disbursements on a solicitor and client basis), and losses arising from or incurred
by reason of any infringement or alleged infringement in the UK of any Intellectual Property
Right in connection with execution of the Agreement by the Provider. 
11.2 The Provider shall promptly notify the Council if any claim or demand is made or action brought
against the Provider for infringement or alleged infringement of any third party Intellectual
Property Rights which may affect the execution of the Agreement. 
12 INDEMNITY AND INSURANCE 
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12.1 Without prejudice to any rights or remedies of the Council (including but not limited to the
Council’s rights under clause 19 hereof) the Provider shall indemnify the Council against all
suits, actions, claims, demands, losses, charges, costs and expenses which the Council may
suffer or incur as a result of or in connection with any damage to property or in respect of any
injury (whether fatal or otherwise) to any person which may result directly or indirectly from any
defect in the Service or any negligent or wrongful act or omission of the Provider. 
12.2 The Provider shall effect (and shall ensure that any sub-contractor shall effect) with a reputable
insurance company a policy or policies of insurance covering all matters which are the subject
of indemnities under the Agreement including Public Liability insurance to a minimum sum of
£5,000,000 and Employers Liability insurance to a minimum sum of £10,000,000 in each case
in respect of any one incident and unlimited to the number of incidents unless otherwise agreed
by the Council in writing. 
12.3 At the request of the Council, the Provider shall produce within forty-eight (48) hours, the policy
or policies required under clause 12.2 together with receipts or other evidence of payment of
the latest premium due thereunder. 
13 EQUALITIES LEGISLATION 
13.1 The Provider shall not unlawfully discriminate within the meaning and scope of the provisions
of the Equalities Legislation. The Provider shall take all reasonable steps to secure the
observance of the Equalities Legislation by all servants, employees or agents of the Provider
and all sub-contractors employed in the execution of the Agreement. The Provider shall at all
times comply with the requirements of the Human Rights Act 1998 insofar as they are carrying
out a function for the Council.  The Provider will indemnify the Council against any and all claims
which may be made against the Council due to the breach of the Equalities Legislation and/or
Human Rights Act 1998 which is caused by or arises out of the Agreement or any actions or
omissions of the Provider. 
14 TERMINATION 
14.1 The Agreement may be cancelled or suspended at any time by the Council giving the Provider
28 calendar days notice.  The Council shall meet all outstanding invoices due to the Provider in
respect of the Service at the time of termination, provided that the Council has accepted those
invoices as valid, relevant and pertinent to the Service to be provided by the Provider under the
Agreement. 
14.2 Without prejudice to any other rights or remedies of the Council, the Council shall have the right
forthwith to terminate the Agreement by written notice if the Provider (if a company) shall have
an administrator or receiver appointed or shall go into liquidation (other than for the purposes of
reconstruction or amalgamation) or (if an individual) be declared bankrupt under the provisions
of the Bankruptcy (Scotland) Act 1985. 
15 RECOVERY OF SUMS DUE 
15.1 Wherever under the Agreement any sum of money is recoverable from or payable by the
Provider, that sum may be deducted from any sum then due, or which at any later time may
become due, to the Provider under the Agreement or under any other agreement or contract
which the Provider holds or previously held with the Council. 
16 CONFIDENTIALITY 
16.1 The Agreement and the subject matter thereof and any information supplied by the Council and
relating in any way to the Council’s business, processes, research or property shall be used for
the exclusive purpose of performing the Agreement and be treated as and kept confidential by
the Provider who shall not disclose it or any details thereof for any purpose whatsoever without
the Council’s prior written consent. 
16.2 As a Scottish public authority, the Council is bound by the provisions of the Freedom of
Information (Scotland) Act 2002.  All information submitted to the Council may therefore need
to be disclosed and/or published by the Council in compliance with the Act (the decision of the
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Council in the interpretation thereof shall be final and conclusive in any dispute, difference or
question arising in respect of disclosure under its terms), and any other law, or, as a
consequence of judicial order, or order by any court, tribunal or body with the authority to order
disclosure (including the Scottish Information Commissioner). 
16.3 The Provider will comply with the requirements of the GDPR which shall include, but not be
limited to, the provision and maintenance of technical and security arrangements for processing
personal data and the provision of assistance to the Council when they are dealing with subject
access requests.  The Provider shall ensure that any sub-contractors shall comply with the
requirements of the GDPR. 
17 ASSIGNMENT AND SUB-CONTRACTING 
17.1 The Provider shall not assign or sub-contract any portion of the Agreement without the prior
written consent of the Council, the granting of such consent being at the Council’s sole
discretion. Sub-contracting any part of the Agreement shall not relieve the Provider of any
obligation or duty attributable to them under the Agreement. The Council shall reserve in all
instances the right to refuse consent to the Provider assigning, sub-contracting or alienating in
any manner howsoever (including but not limited to the situation where the Provider enters into
the ownership of a third party) any of its rights and/or obligations under this Agreement to a third
party. 
18 NOTICES     
18.1 Any notice given under or pursuant to the Agreement may be sent by hand or by post or by
registered post or by the recorded delivery service or transmitted by telex, telemessage
facsimile transmission or other means of telecommunication resulting in the receipt of a written
communication in permanent form and if so sent or transmitted to the address of one party by
the other party, shall be deemed effectively given on the day when in the ordinary course of the
means of transmission it would first be received by the addressee in normal business hours. 
19 DEFAULT 
19.1 The parties acknowledge and agree that the Agreement is to be provided in the spirit of co-
operation. Each party shall do all things reasonably necessary to co-operate, aid and assist the
other in its performance of its obligations under the Agreement. 
19.2 Any one instance of failure by the Provider to meet any general or specific performance targets
set shall constitute “Minor Breach” whilst repeated or continual failure to meet such performance
targets shall constitute “Serious Breach”. 
19.3 In the event of a “Minor Breach” the Council will adopt the following procedure: 
19.3.1 The Council shall serve 1notice on the Provider specifying that it is a formal warning
notice and giving reasonable details of the breach sufficient for the Provider to identify
the breach.  Within five (5) working days of receipt of such notification, the Provider
shall meet with the Council to discuss why the breach has occurred and how it will be
remedied. The Provider shall have a reasonable period (such period to be mutually
agreed, and in the absence of mutual agreement, to be no longer than twenty-eight (28)
calendar days) following such meeting to remedy the breach. Notwithstanding any other
remedy under the Agreement, the Council shall be entitled to require the Provider to
promptly re-perform or replace the relevant part of the Agreement without additional
charge to the Council. 
19.4 In the event of a “Serious Breach”, the Parties shall adopt the following procedure: 
19.4.1 the Council shall serve written notice on the Provider giving reasonable details of the
breach sufficient for the Provider to identify the breach and requiring the Provider to
meet with the Council forthwith. Upon receiving notification, the Provider shall meet with
the Council forthwith to determine and agree in good faith and acting reasonably
whether a contingency plan is available to deal with the “Serious Breach”.
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In the event that a contingency plan is activated, the Provider shall reimburse the
Council in respect of any costs incurred by the Council in activating the same (as set
out in the contingency plan) provided that the Council shall do all things to mitigate such
costs including by using the resources of the Provider as appropriate.  In the event that
a contingency plan is not available the Provider shall within five (5) Working Days
provide to the Council a plan, which to the Council's reasonable satisfaction, will when
implemented resolve the breach or remedy the breach itself. 
19.5 In the event that the Provider fails to meet any required action in a contingency plan or a
contingency plan is not available and the Provider does not present a satisfactory alternative
plan, the Council shall be entitled, at its discretion, to serve twenty-eight (28) calendar days’
notice on the Provider of its intention to terminate the Agreement. 
19.6 For so long as and to the extent that the required action is taken which prevents the Provider
from executing the Agreement, the Provider shall be relieved of their obligations under the
Agreement and in respect of the period in which the Council is taking the required action, the
Council shall be entitled to deduct from any sums due to the Provider under the Agreement, an
amount equal to the Council' reasonable costs in taking the required action (including where
relevant the costs of any sub-contractors), provided that the Council shall do all things to
mitigate such costs including by using the resources of the Provider (in each case as
appropriate). 
19.7 The Council shall at its discretion be entitled to continue the required action until the breach has
been remedied and the Provider has demonstrated to the Council's reasonable satisfaction that
it can execute the Agreement without a material probability of repeating the breach. 
20 DISPUTE RESOLUTION   
20.1 In the event of any dispute or event of default under the Agreement, arising between the Council
and the Provider which cannot be resolved directly by them, the issue in dispute will be referred
for dispute resolution in accordance with the Dispute Resolution Procedure outlined in Schedule
D herein. 
21 STATUTES 
21.1 The Provider warrants that at all times in the performance of the Agreement they shall comply
with all statutory requirements and obligations.  All references to Statutes shall include future
amendments and re-enactments of the same. 
22 GOVERNING LAW 
22.1 The Agreement shall be governed by and construed in accordance with Scots Law and the
Provider hereby irrevocably submits to the jurisdiction of the Scottish courts.  The submission
to such jurisdiction shall not (and shall not be construed so as to) limit the right of the Council to
take proceedings against the Provider in any other court of competent jurisdiction, nor shall the
taking of proceedings in any one or more jurisdictions preclude the taking of proceedings in any
other jurisdiction, whether concurrently or not. 
23 TRANSFER OF UNDERTAKINGS (PROTECTION OF EMPLOYMENT) 2006 : TUPE 
23.1 Upon termination of this Agreement TUPE 2006 Regulations may or may not apply in such
circumstances that the Service being provided continues (in part or whole) by another service
provider.  In such circumstances the Provider is expected to fully cooperate and provide the
necessary information to ensure full compliance with TUPE Regulations. 
24. FORCE MAJEURE 
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No parties shall be liable to the other party for any delay in performing or failing to perform its
obligations under the Agreement (other than a payment of money) to the extent that such delay
or failure is a result of a Force Majeure event. 
Notwithstanding the foregoing, each party shall use all reasonable endeavours to continue to
perform its obligations under the Agreement for the duration of such Force Majeure event. 
However if such Force Majeure event prevents either party from performing its material
obligations under the Agreement for a period in excess of six months either party may terminate
the Agreement with immediate effect by notice in writing. 
Any failure or delay by the Provider in performing its obligations under the Agreement which
results from any failure or delivery by an agent, sub-contractor or supplier shall be regarded as
due to Force Majeure only if that agent, sub-contractor or supplier is itself impeded by Force
Majeure from complying with an obligation to the Provider. 
If any Party becomes aware of a Force Majeure event which gives rise to or is likely to give rise
to any failure or delay on its part it shall immediately notify the other party by the most
expeditious method then available and shall inform the other of the period for which it is
estimated that such failure or delay shall continue. 
25 EMPLOYMENT PRACTICES 
The Provider will issue that it takes a positive approach to fair working practices for employees
(including any agents or sub-contractor employees) or part of a fair and equitable employment
and reward practice which includes but is not limited to a fair and equal pay policy that includes
a commitment to supporting the Living Wage, clear management responsibility to nurture talent
and help individuals fulfil their potential, promoting equality of opportunity and developing a
workforce which reflects the population of Scotland in terms of characteristics such as age,
gender, religion or belief, sexual orientation and disability, support for learning and development,
stability of employment and hours of work, avoiding exploitative employment practices, support
for flexible working, family friendly working and wider work life balance and support for
progressive workforce engagement. 
26 ENVIRONMENTAL SUSTAINABILITY 
The Provider will ensure that its operations and activities are undertaken in a manner that
minimises adverse impacts to the local and global environment.  It will monitor and minimise its
energy use and associated emissions, reduce its use of raw materials and increase the re-use
and recycling of waste.  In particular it will work with customers and employees to maximise the
use of active travel and public transport, work with partners to provide suitable cycling and
electric charging infrastructure and ensure that a full range of waste recycling options are
provided. 
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SIGNATORIES TO THE AGREEMENT 
For and behalf of North Lanarkshire Council 
Name  Paul Kane 
Signature 
Designation Business Manager (Employability & Skills Development) 
Address Civic Centre, Windmillhill Street, Motherwell, ML1 1AB 
Date   
For and behalf of Routes to Work Limited 
Name   
Signature 
Designation 
Address 
Date   
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SCHEDULE A 
SPECIFICATION 
1 SPECIFICATION S35 NORTH LANARKSHIRE’S WORKING  AND S31 WORKING
MATTERS 
1.1 The Provider will provide the Caseworker Services for S31 WORKING MATTERS and
S35 NORTH LANARKSHIRE’S WORKING and UKSPF ineligible core costs
associated with the delivery of these. 
1.2 S35 North Lanarkshire’s Working is valued as follows in terms of costs eligible for
UKSPF grant and core costs ineligible for UKSPF grant and will deliver large scale
employability programmes across all communities, and these will be targeted on
supporting those unemployed and underemployed residents who face additional
barriers to entering or progressing in the labour market: 
Eligible £2,942,659 Ineligible £142,101
Total £3,084,760 
S35 North Lanarkshire’s Working has the output and outcomes detailed below with a
70% sustainment target on job entries at 26 weeks. 
Output Indicator for Reporting 2024/25
Forecast
Number of people supported to participate in
education
150
Number of people retraining 50
Number of people in employment engaging
with the skills system
60
Number of people supported to gain a
qualification
500 
Outcome Indicator for Reporting 2024/25
Forecast
Number of people in employment, including
self-employment, following support 
886
Number of people in education/training
following support
100
Number of people gaining qualifications,
licences and skills
500 
1.3 S31 Working Matters is valued as follows in terms of costs eligible for UKSPF grant
and will provide support for economically inactive residents in each community it targets
with an additional focus on engaging and supporting economically inactive parents as
part of the Council’s work on addressing child poverty through increased earnings for
parents through employment: 
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1.4 S31 Working Matters has the output and outcomes detailed below with a 70%
sustainment target on job entries at 26 weeks. 
Output Indicator for Reporting 2024/25
Forecast
Number of economically inactive people
engaging with keyworker support services
160
Number of socially excluded people accessing
support
130
Number of people supported to access basic
skills courses
125
Number of people accessing mental and
physical health support leading to employment
30
Number of people receiving support to gain
employment
56
Number of people receiving support to sustain
employment
56 
Outcome Indicator for Reporting
2024/25
Forecast
Number of people reporting increased
employability through development of
interpersonal skills funded by UKSPF 
131
Number of people with basic skills following
support
100
Number of people in supported employment 56
Number of people sustaining engagement with
keyworker support and additional services
100
Number of people engaged in job-searching
following support
80
Number of people in employment, including
self-employment, following support
56
Number of people sustaining employment for 6
months
27 
1.5 No One Left Behind is valued as follows in terms of costs and will provide support for
unemployed/ economically inactive 16-19 year old residents in North Lanarkshire, and
including support to the Education and Families Pathways Programme: 
Eligible £637,484 Ineligible £32,925 
Total £670,409
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1.6 No One Left Behind outcomes detailed below with a 70% sustainment target on job
entries at 26 weeks. 
Updated Outcome Indicator for Reporting 2024/25
Forecast
Number of people in employment, including self-employment, following
support 
155
Number of people in education/training following support 23
Number of people gaining qualifications, licenses and skills 141 
1.7 Working for Families is valued as follows in terms of costs eligible for No One Left
Behind Grant and will provide support for unemployed/ underemployed low-income
parents in North Lanarkshire: 
Eligible £752,741
Total £752,741 
1.8 Working for Families outcomes detailed below with a 70% sustainment target on job
entries at 26 weeks. 
Updated Outcome Indicator for Reporting 2024/25
Forecast
Number of people in employment, including self-employment, following
support 
192
Number of people gaining qualifications, licenses and skills 207 
2 FINANCIAL APPRAISAL AND MONITORING 
2.1 The primary purpose of Financial Appraisal and Monitoring (FAM) is to provide the
Council with an assurance that payments to the Provider are in accordance with
Council requirements that public funds are protected and that value for money has
been obtained. 
2.2 Planning of FAM visits to the Provider shall take account of the materiality and the
assessment of the risk attached to the delivery of the provision. The assessment of risk
shall follow an evaluation of the key, relevant systems adopted by the Provider,
supported by the results of testing undertaken. 
2.3 The Provider shall have systems in place to: 
(a) detect and prevent duplicate claims; 
(b) prepare and submit accurate, valid, supported, timely claims; 
(c) monitor, record and manage lateness and all absences; 
Eligible £687,413
Total £687,413
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(d) support claims for on-programme-payments through an effective attendance
recording procedure; 
(e) ensure that all the required evidence is collected (and submitted, where
appropriate) to support the claim; 
(f) identify Participants who have left the Programme (“Leavers”) early to prevent
over claiming; 
(g) carry out effective monitoring of sub-contractors; 
(h) respond to FAM reports with an appropriate action plan. 
2.4 The Council’s funding for the Service as detailed in the Agreement will be allocated to
the Provider according to the Finance Schedule contained in Schedule B herein. 
Amendments to planned expenditure must be approved by the Council. This process
will involve the submission of a written statement outlining why planned expenditure
needs to be realigned and a revised budgetary projection/forecast for the duration of
the Agreement. If the written submission is authorised by the Council then the Council
retain the right to review this at any given time. 
2.5 On completion of the Agreement all records, created by the Provider in the furtherance
of its obligations under the Agreement, will become the property of the Council.  A final
monitoring visit will be arranged which will finalise all records and ensure that they are
arranged in a suitable fashion  On receipt of a satisfactory final claim audit report all
records will be transferred to the Council. 
2.6 In the event the Council or external auditors identify that any expenditure claimed by
the Provider is ineligible, or that inadequate records of proof of additionality are
available and repayment of any external funds are due, or if repayment of funds is due
for any other reason resulting from the actions/inaction of the Provider, then the
Provider shall repay any funding already received, or appropriate part thereof, within
thirty (30) working days of written demand from the Council. 
2.7 Any expenditure deemed ineligible through any reasonable culpability on the part of
the Provider shall not be met by the Council. 
2.8 In the event that the Council terminates the Agreement under Clause 14 of this
Agreement, and such termination was taken as a result of the Provider’s having
committed a Serious Breach then the Provider shall meet any costs incurred by the
Council relating to the termination of the Agreement, and the process involved in
selecting an alternative provider. Such costs include, but are not limited to, the loss of
external funding by the Council and the loss of money endured by the Council , such
money having been received by the Provider but unused, in the reasonable opinion of
the Council, in the furtherance of the Service under this Agreement. The Provider shall
be obliged to meet these costs within thirty (30) working days of written demand for the
same from the Council. 
2.9 The Provider must produce accurate and regular financial reports as requested by the
Council in performance of the Service. 
2.10 Without prejudice to its obligations under this Agreement, The Provider shall have the
following management obligations: 
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(a) Responsibility for advertising, promoting and publicising the Service, subject to
the conditions outlined in section 9 of this Agreement; 
(b) Responsibility for submitting a robust “Performance Management Framework”
that adheres to quality standards requested by the Council; 
(c) Responsibility for the further development of innovative mechanisms and
systems designed to effectively engage with the client group; 
(d) Responsibility for maintenance of systems, which will enable client profiles and
needs analysis to be completed for each client contact and intervention; 
(e) Responsibility for all administration and record keeping and financial
management relating to all aspects of the Agreement; 
(f) Responsibility for the monitoring of Service delivery progress and co-ordination
of all other related Service delivery; 
(g) Responsibility for compiling quarterly written reports, detailing Service delivery
progress in comparison to pre-determined targets. This timescale may be
reviewed should the Provider not meet specified targets and outputs; 
(h) Responsibility for ensuring prompt action to highlight any areas of concern in
Service delivery. Failure to do this may result in a breach of contract and the
introduction of performance management measures; and 
(i) Responsibility for Service delivery evaluation and end of year report. This may
also involve engaging with external stakeholders and organisations working on
behalf of the Council. 
3 MONITORING THE SERVICE 
3.1 The Council will use the Hanlon system as part of its monitoring procedures, therefore
it is expected that the Provider will maintain up-to-date and accurate participant records
on the system. 
3.2 All Participants will be made aware of the mandatory need for programme monitoring
and that they may be asked from time to time to participate in consultations. The
Council will provide a minimum of five (5) days notice for any notified visit. Should this
date not be suitable the Provider must inform the Council within two (2) working days
to schedule a new visit. Failure to adhere to this will result in a breach of the Agreement. 
3.3 The Council reserves the right to monitor and review any Participant Records. 
3.4 All performance indicators, customer tracking information, customer feedback,
customer complaints and compliments, and monitoring information will be fed back to
the Council by the Provider through the monitoring reports. 
3.5 The Council reserves the right to review monitoring and evaluation process
arrangements should the management information requirements of the Council
change. 
3.6 The Provider shall allow access by external auditors to all project records under
notification by the Council, assuming no conflict with the GDPR. 
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3.7 The Council may also appoint an external consultant to participate in the monitoring
and evaluation of the Provider’s performance and the Provider will co-operate with such
consultants and take all reasonable and necessary steps to implement
recommendations made. 
3.8 The Council reserves the right to introduce bespoke management information systems
that allow the Provider to capture consistent and complimentary information. 
4 PERFORMANCE MANAGEMENT AND QUALITY 
4.1 The Provider shall work with the Council to establish and maintain an effective and
beneficial working relationship and to ensure the Agreement is delivered to the
standard specified in the Agreement. 
4.2 The Provider shall work with the Council to establish suitable administrative
arrangements for the effective management and performance monitoring of the
Agreement. 
4.3 The Provider will be responsible for managing and reporting on any sub-contractual
arrangements. Arrangements shall include mechanisms for the provision of
management information, feedback to and from employers and Participants, change
control procedures and the prompt resolution of any problems. 
4.4 The Council will agree with the Provider day-to-day relationship management, contact
points, communication flows and escalation procedures.  Roles and responsibilities will
be documented and the personnel involved in managing the relationship identified and
suitably empowered. 
4.5 The Provider will be expected to continuously improve the quality of the Service
including that delivered via sub-contract.  Where quality falls below acceptable levels
the Provider will be expected to have suitable escalation procedures in place and, in
respect of sub-contracted parts of the Service, take action where necessary to replace
those sub-contractors or assignees whose performance is unsatisfactory. 
4.6 The Council will regularly monitor the Provider’s performance at least monthly. Every
three (3) to six (6) months (or any other period to be notified as appropriate) the Council
will undertake a contractual review as specified in the Monitoring Schedule detailed in
Schedule C herein. 
4.7 Results of any reviews undertaken by the Council in relation to the Service will be
communicated to the Provider. The Provider will be expected to provide any additional
management information required by the Council to facilitate this process and arrange
where necessary access to any of their delivery locations, including those operated via
sub-contract. 
4.8 The purpose of the performance reviews is to encourage an open and regular dialogue
between the parties with the purpose of ensuring that the Agreement is being delivered
appropriately and to drive up performance and quality.  The reviews will encourage the
parties to review performance, discuss opportunities for continuous improvement and
raise and address any complaints or persistent problems encountered with the
Agreement.  Where issues cannot be immediately addressed, the Council and the
Provider will follow the Dispute Resolution Process detailed in Schedule D herein. 
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4.9 The regular meetings between the Council and the Provider shall also cover, as
appropriate, resolving disputes and/or dealing with contractual breaches in accordance
with the terms and conditions of the Agreement. 
4.10 The Council shall monitor and review the performance and quality of the Provider
against set standards (see below) and within the overall contract management
approach as detailed above.  Additionally, the Provider may be subject to external
inspection by the Scottish Government and Audit Scotland. The Provider will be
expected to make any additional management information available to these
organisations and provide where necessary access to premises, including sub
contracted locations, as appropriate. 
5 ACCESS TO SUPPORTING EVIDENCE 
5.1 In line with the guidance for the UKSPF Verification and Compliance checks, the
following is essential in the Agreement between the Council and the Provider.  The
Council has overall responsibility to manage the Agreement and to ensure: 
(a) practical application and effectiveness of the management and control systems
for the Agreement; 
(b) compliance with external funding requirements particularly UKSPF legislation
and with other external funding conditions of grant; 
(c) that the performance of the Agreement is consistent with the Specification; 
(d) that the expenditure charged against the Agreement and subsequently claimed
has actually been paid out; 
(e) that the expenditure charged against the Agreement and subsequently claimed
is in line with the financial agreement and expenditure claimed is relevant to the
Agreement; 
(f) that the expenditure charged against the Agreement and subsequently claimed
is an item listed in the Payment Schedule detailed at Schedule C of the
Agreement and was incurred against activity delivered during the period
approved; 
(g) that the appropriate national co-financing has in fact been made available; 
(h) that there exists a full transparent audit trail which includes retention of
supporting documentation; 
(i) that all receipts which may have arisen under the Agreement are also taken into
account. 
6 DOCUMENT RETENTION AND RECORDS MANAGEMENT 
The Council is bound by the provisions of the Public Records (Scotland) Act 2011. In
terms of this legislation all public records managed by the Council must be managed
in accordance with the Records Management Plan (RMP) approved by the Keeper of
the Records of Scotland. 
The RMP and the guidance issued by the Keeper indicates that records created by the
Provider are also considered as “public records” under Section 3(1) of the Public
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Records (Scotland) Act 2011 and must be appropriately managed during their
operational lifetime. 
6.1 The Provider warrants that: 
6.1.1 they have the capacity to store and retain all supporting documentation and that
they have efficient document retrieval systems in place until the specified
retention date (or any subsequent extension to this date required under UKSPF
regulations); and 
6.1.2 that no supporting documentation shall be destroyed prior to the specified
retention date (or any subsequent extension to this date required under UKSPF
regulations) 
6.2 The Provider will provide the Council with access to all supporting documentation under
the Agreement throughout its period and this shall apply even in the event that the
Agreement cannot be completed for whatever reason. 
6.3 The Council is responsible for ensuring that the UKSPF project documentation
retention date (to be confirmed) is complied with.  Therefore the Provider will fully co-
operate with the Council in providing all appropriate documentation at all specified
periods and to ensure direct and immediate communication with the Council in the
event of any issues relating to documentation and/or documentation retention until
specified date (or any subsequent extension to this date required under UKSPF
regulations).  The Provider is responsible for document retention of any third party
information relating to the UKSPF funded projects (e.g. information held at any external
organisations). 
6.4 In the event of dissolution of the Provider, the Provider will allow the Council access to
all appropriate UKSPF project documentation.  The Provider agrees that in the event
of their dissolution they still have a responsibility to assist the Council in maintaining a
clear audit trail to all defrayed expenditure (i.e. access to company BACS, bank
statements, staffing payments invoices etc.) 
6.5 In the event that the Provider does not allow or enable access under Condition 6.2
above the Council will withhold any further payments to the Provider and will not be
liable for payment of issued invoices. 
7 HEALTH & SAFETY 
7.1 The Provider shall provide the Council with written details of their health & safety policy,
health and safety procedures, accident reporting and investigation procedures,
arrangements for the safe removal of dangerous substances and wastes and
arrangements for governing specific requirements to demonstrate safe working
practices under the Management of Health and Safety at Work Regulations 1992 and
the like. 
7.2 The Provider must further be able to demonstrate to the Council their arrangements
and those of their sub-contractors under the Health and Safety (Display Screen
Equipment) Regulations 1992, the Supply of Machinery (Safety) Regulations 1992, the
electromagnetic Compatibility Regulations 1992 and all relevant Acts of Parliament,
Regulations and UKSPF Directives and other sources of Law pertaining to health and
safety and have records of same. The Provider must have at least one (1) designated
health and safety officer who has responsibility for all health and safety matters. 
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7.3 The Council’s standards for Security and Health & Safety must be adhered to by the
Provider. 
7.4 Health and Safety is the responsibility of the Provider and they shall take out adequate
insurance to cover any possible liabilities. 
7.5 Health and Safety checks may be conducted by relevant representatives of the Council
during the Agreement. 
7.6 Without prejudice to any statutory duty of any person to report any death, injury, case
of disease or dangerous occurrence, the Provider shall inform the Council: 
7.6.1 immediately if any Participant dies or suffers any major injury or case of disease
falling within the scope of any regulations dealing with reporting of accidents at
work or cases of occupational diseases, should the occurrence take place in
the premises of Routes to Work or in any premises if the Participant is on a
work related placement activity. 
7.6.2 as soon as possible, but no longer than seven (7) days after the relevant
accident, of any other accident resulting in a participant being absent from the
programme of training for four (4) days or more resulting in any loss of physical
or mental capacity (including disfigurement). 
7.7 The Provider shall ensure that there is a current fire certificate for all and any of its
premises which require one, and to provide evidence of the existence of the
aforementioned certificate to the Council on request. 
7.8 Where appropriate, it is the responsibility of the Provider to certify that any necessary
and relevant level of disclosure checks have been carried out under Disclosure
Scotland where clients may be working with vulnerable people, and that any / all
premises are properly registered. 
7.9 The Council’s representatives visit the Provider and their sub-contractors for a variety
of reasons. In the course of their normal duties the Council representatives shall adopt
an ‘eyes and ears' approach to monitoring health and safety.  In doing this the Council
representatives shall not be conducting a health and safety inspection, nor shall they
be in a position to offer advice on whether something is safe or not, instead they shall
approach this from the position of any lay person.  If however a Council representative
does notice something on which they require assurance or clarification, they shall raise
this with the Provider or the Provider’s sub-contractor at the location where they are
visiting. At no time shall the Council representatives be seen as offering professional
advice on health and safety matters and as such, shall not be liable for any advice or
comments or otherwise given to the Provider or their sub-contractor or any omission to
give such advice, comments or otherwise. 
8 SMOKING POLICY 
8.1 The Provider shall not allow the smoking of cigarettes on “No-Smoking Premises”,
within the meaning of the Smoking, Health Care and Social Work (Scotland) Act 2005 
Additionally all employees must respect any rules in force from time to time issued by
the Council within premises used to deliver outreach services. 
9 MARKETING 
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9.1 The Provider will consult with the Council at the project conception stage, to identify
level of marketing support required. 
9.2 The Council will prepare a marketing brief based on this early discussion, outlining an
appropriate way forward. 
9.3 The Provider will liaise with the Council in the production of a marketing plan and its
implementation. 
9.4 The Council will provide ongoing marketing support and oversee the production of all
promotional materials. 
9.5 All marketing materials will acknowledge funding bodies as directed by the Council. 
10 STAFF QUALIFICATIONS AND DEVELOPMENT 
10.1 To ensure quality provision it is essential that staff training and expertise are given high
priority.  Therefore the following requirements must be met: 
10.1.1 Staff must hold relevant qualifications and have opportunities to attend relevant
courses. 
10.1.2 A personal training development plan must be maintained for all staff, including
a record of all courses attended; 
11 CO-OPERATION WITH RESEARCH INITIATIVES 
11.1 The Provider must co-operate with any research initiative authorised by the Council
including the provision of information about the Agreement.  
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SCHEDULE B 
FINANCE SCHEDULE 
S35 North Lanarkshire’s Working and S31 Working Matters 
Eligible  Ineligible 
S35 Total £2,942,659 Total £142,101
S31 Total £637,484 Total  £32,925
Overall Total £3,755,169 
NOLB and Working for Families 
Eligible 
NOLB £687,413
Working for Families £752,741
Overall Total £1,440,154 
Total Project costs: £5,195,323 
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SCHEDULE C
MONITORING SCHEDULE 
1. S31 Working Matters April 23 - March 24 and S35 North Lanarkshire’s Working
July 2023 - March 2024 
Expected Outputs & Outcomes 
Outputs and Outcomes  As detailed in Schedule A at 1.2, 1.4, 1.6
and 1.8 
Employment sustained at 26 weeks  70% 
Monitoring Schedule  Date of Visits 
April 2024 – March 2025  June 2024/ Sep 2024/ Dec 2024/ Mar 2025
• Payment Schedule
• 
• Payment Type • Detail • Calculation
• Actual
Expenditure
• April - June • July claim
• Actual
Expenditure
• July - September • October claim
• Actual
Expenditure
• October -
December
• January claim
• Actual
Expenditure
• January  - March • Claimed in April 
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SCHEDULE D 
DISPUTE RESOLUTION PROCEDURE 
STAGE 1 – INFORMATION EXCHANGE
In the event of any dispute arising between the parties in connection with the Agreement the
party bringing the complaint, will write to the other party setting out full details of the dispute
and any proposals for resolving the dispute (the "Letter of Dispute").  The Letter of Dispute
should provide all the necessary details and any supporting documentation to enable the other
party to fully consider the dispute. 
The party which receives the Letter of Dispute should acknowledge its receipt within seven (7)
calendar days (“the Letter of Acknowledgment”).  If further information as to the matters
detailed in the Letter of Dispute is required so as to deal with it then full particulars of the further
information required should be given by letter within seven (7) calendar days of the Letter of
Acknowledgement (the “Further Information”). If further information is required, such further
information should be provided within fourteen (14) calendar days from the date of the Letter
of Acknowledgement.  The time for responding to the Letter of Dispute does not commence
until the further information has been provided or a satisfactory explanation has been received
as to why it cannot be provided. 
Within fourteen (14) calendar days of the Letter of Acknowledgment or within fourteen (14)
calendar days from the provision of the further information the other party shall provide a full
response to the Letter of Dispute (the "Letter of Response").  The Letter of Response shall, if
appropriate, provide terms on which the dispute can be resolved.  If the Letter of Response
cannot deal with all of the issues raised within the Letter of Dispute within fourteen (14)
calendar days the responding party shall provide a date within which the full response will be
provided.  Such full response must be given within twenty-eight (28) calendar days of the latest
of the Letter of Acknowledgment or the provision of any further information.  When the Letter
of Response has been sent, Stage 1 is concluded.  If the dispute has not been resolved by the
end of Stage 1, the parties shall move to Stage 2. 
STAGE 2 - MEETING
Following on from the Letter of Response either party can request that a meeting takes place
between the Council (Head of Service) and the Provider.  The Council and the Provider shall
within seven (7) calendar days of such a written request meet in a good faith effort to resolve
the dispute (the “First Meeting”).
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If the dispute cannot be resolved in the First Meeting the dispute shall be referred to the
Managing Director of the Provider and the Head of Asset and Procurement Solutions to seek
to resolve the dispute (the “Final Meeting”). If appropriate the parties can invite key personnel
to this meeting. If the dispute cannot be resolved within twenty-one (21) calendar days of the
Final Meeting the dispute shall be referred to a mediator in accordance with Stage 3. 
STAGE 3 - MEDIATION
The parties shall seek to agree on the appointment of a mediator to act in relation to the dispute
or an organisation which shall be approached to nominate a mediator.  If the parties cannot
agree on the appointment of a mediator the matter shall be referred to CEDR to appoint a
mediator.  If agreeable to the mediator, the parties shall within seven (7) calendar days of the
appointment of any such mediator meet with them to agree a programme for the exchange of
any relevant information, the structure to be adopted for the mediation and a date for the
mediation to be held (the “Agreed Procedure”).  If the mediator is not agreeable to a meeting
or the parties deem it unnecessary for the mediator to be involved they will reach agreement
on the agreed procedure between themselves. The parties will then act in accordance with the
agreed procedure and seek to resolve the dispute through mediation.  If the Parties fail to reach
agreement within twenty-eight (28) calendar days of the mediation then any dispute or
difference between them may be referred to the Courts. 
STAGE 4 - LITIGATION
All disputes not resolved pursuant to the procedures set out above may be referred by either
party to the courts. 
GENERAL
For the avoidance of doubt this shall in no way prejudice any rights or remedies of either party
under the Agreement including without limitation the right of termination.  However this will
survive termination of the Agreement and will govern any post termination dispute.  Each party
shall bear their own costs in relation to any procedure adopted pursuant to this.  Unless the
Agreement has already been repudiated or terminated the Provider shall, notwithstanding this,
continue to carry out its obligations in accordance with the Agreement. 
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SCHEDULE E 
SERVICE VALUES AND TARGETS 
1. Outputs and Outcomes Targets for S31 Working Matters April 23 - March 24 and
S35 North Lanarkshire’s Working July 2023 - March 2024 
Type Or, details below
regardless of benefit
or length of
unemployment 
Outcomes
Groups Age 16 or above
with barriers to
entering the labour
market and eligible
for UKSPF support 
Within 6 months of
leaving school and
leaving to a
negative destination
without intervention 
Unemployed and
underemployed
residents 
1.2, 1.4, 1.6 and
1.8 
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Unemployed 16-19
year olds 
Unemployed and
employed Parents
on Low Incomes 
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North Lanarkshire Council
Report
Enterprise and Fair Work Committee 
Does this report require to be approved? ☐ Yes   ☒ No
Ref  (AG/PK) Date 10/05/24 
Routes to Work Ltd – Performance & Finance Report   
From  Alison Gordon, Chief Social Work Officer (Education, Families, Justice &
Integration)  
E-mail gordonal@northlan.gov.uk Telephone   01698 332001 
Executive Summary 
Routes to Work Ltd.’s performance was previously considered by the former ALEOs and
External Bodies Monitoring Sub Committee.  Following changes to North Lanarkshire
Council’s Scheme of Administration, responsibility for oversight of service delivery by arm’s
length bodies now rests with the relevant service committee. The functions delivered by
Routes to Work on behalf of the Council fall within the Terms of Reference of the Enterprise
and Fair Work Committee and a performance report is submitted in line with the Strategic
Performance Framework considered by members in November 2019.  This report outlines
Routes to Work Ltd.’s performance against its charitable objectives and Council priorities
for Q2 2023/24 to Q3 2023/24.  This report also provides commentary in respect of the
charity’s governance arrangements to provide assurance that Council obligations are being
satisfied.  The financial performance of Routes to Work Ltd. for  Q2 2023/24 to Q3 2023/24
and overall financial standing is also included within this report.   
Recommendations
It is recommended that Committee: 
(1) Note Routes to Work operational performance and finance for Q2 2023/24 to Q3
2023/24, along with wider achievements during that period. 
The Plan for North Lanarkshire
Priority  Improve economic opportunities and outcomes
Ambition statement
(11) Increase economic opportunities for adults by understanding,
identifying, and addressing the causes of poverty and deprivation
and barriers to financial inclusion
Programme of Work Brighter Futures 
Item 9
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1. Background 
1.1 Routes to Work, established in 2002, is a company limited by guarantee with charitable
status which is owned by North Lanarkshire Council.  The organisation provides a range
of free employability services to North Lanarkshire residents and specialises in
providing case worker support to unemployed residents as well as support with
accessing vocational training and the short-term costs associated with moving from
benefits to employment, such as childcare and travel.  They also provide in-work
support for up to 6 months for those participants that require it.     
1.2 In 2017 the company amended its Memorandum and Articles of Association to extend
its area of operation into other local authority areas thereby enabling Routes to Work
to bid to deliver national employability programmes in these areas. This is intended to
support the long-term sustainability of the company.  While joint delivery of the Council’s
EU funded and Shared Prosperity Fund programme has been and is currently the major
source of income for Routes to Work, in the past the organisation has delivered a wide
range of other programmes on behalf of the Council or in conjunction with the Council’s
Employability team.   
1.3 Routes to Work’s Board of Directors currently consists of up to twelve members – two
are Category A members appointed by North Lanarkshire Council (one an elected
member, and one a senior Council officer) and up to ten Category B directors, who
bring specialist expertise to the company and are selected through a formal
nominations’ procedure. The Board currently has independent directors with interests
and/or experience in local community development and engagement, lifelong learning
and skills, business development and support, HR and Law. The Board of Directors
has responsibility for ensuring that Routes to Work’s services are delivered in
accordance with approved Service Level Agreements and charitable objectives and
meets quarterly to fulfil these duties.  Council funded activities delivered by Routes to
Work are also aligned to The Plan for North Lanarkshire and Council Programme of
Work areas.   
1.4 Finally, Routes to Work were comprehensively reviewed in 2019 with the outcomes
from the review considered by the Policy and Strategy Committee at its meeting in
September 2019, where it was noted that the charity is performing well and delivering
on its key objectives.  The options appraisal confirmed that retaining Routes to Work
as an arm’s length provider remained the best option for the council.  In addition to
contractual performance monitoring by this committee, the Audit and Scrutiny Panel is
responsible for ensuring the effectiveness of each entity’s governance arrangements,
including financial governance. The Policy and Strategy Committee retains
responsibility for considering the outputs from reviews by the council into its arm’s
length delivery arrangements, including recommendations in relation to Best Value and
potential future delivery options. 
2. Report 
Operational Performance Q2 2023/24 to Q3 2023/24
2.1 The operational performance overview for employability initiatives delivered by Routes
to Work in the reporting period are attached at Appendix 1.  The following points are
service delivery highlights which are not included within the performance measures. 
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UK Shared Prosperity Funding Transition
2.2 Delivery of the European Social Fund ceased on 30th June 2023 and Routes to Work’s
main delivery programme transitioned to UK Shared Prosperity Funding from 1st July
2023, delivering an all-age employability programme focusing on engaging with those
residents that face multiple barriers to achieving their aims in life and providing a
person-centred approach to their progression along the employability pipeline. The
programme targets economically inactive and unemployed North Lanarkshire residents
to progress closer to and into sustainable employment, as well providing the opportunity
for low-income in-work residents to upskill through training.
NLC/ NHS Parental Employment 
2.3 Further to the success of the first pilot in 2022/23 the organisation has once again
worked in partnership with North Lanarkshire Council Employability Team and
Workforce Development team to provide an opportunity for 11 unemployed parents and
parents on low incomes to access a 6-month paid work placement within various NLC
departments including the Employee Service Centre, Vocational Education and Early
Years.  A similar programme was also implemented with NHS Lanarkshire and
provided placements for 23 unemployed parents.  All placements were paid a minimum
of the Real Living Wage.
New Programmes 
2.4 During the reporting period the company designed and implemented ‘Destination
Success’, a post-school positive destination pilot targeting those young people who
have secured a positive post-school destination but who are at risk of not commencing
and/or sustaining. This was in response to a review of the follow-up rate for young
people achieving a positive destination where it was established that 1 in 5 young
people failed to sustain their post-school destination. Young people are assisted with
transition planning, advice and guidance around their progression opportunities,
access to a dedicated Post Destination Support Worker and a funding package to
support upskilling and improve their wellbeing. The pilot targeted 5 secondary schools
in Airdrie and Coatbridge, offering 60 places between October 2023 and March 2024,
commencing in Q3 with initial performance being reported in the next update.
Activities with Schools
2.5 Routes to Work Ltd continues to support in the delivery of an alternative Curriculum
Pathways to North Lanarkshire secondary and ASN schools.  In addition, during Q2 &
3 of 2023/24 they have agreed to deliver 24 programmes across 9 North Lanarkshire
Schools for the current academic year and have been engaging with a further 8 schools
to discuss delivery for the new academic year.  Furthermore, Routes to Work have also
delivered 3 of the 6 4-week cluster approach Future Friday Enrichment programmes
which all 23 secondary schools in North Lanarkshire have access to.  
Routes to Change
2.6 Routes To Work has developed a comprehensive framework designed to assess the
entire journey of its’ clients, spanning from inception to exit. The primary objective of
this framework is to tailor each client's journey to their specific needs and meticulously
document it within the management information system, enabling RTW to gauge the
efficacy of the interventions provided.
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Aligned with the employability pipeline, the framework delineates five progressive
stages, ranging from the initial distance from the labour market to sustained
employment or advancement. Every facet of the client journey is incorporated into this
framework, with milestones outlined and celebrated as clients advance. Furthermore,
significant effort has been devoted to crafting an assessment tool, 'Understanding You,'
which comprehensively evaluates six critical areas of a client's life: wellbeing, health,
financial stability, support network, skills, and motivation & confidence. This
assessment aims to adopt a holistic approach to the client journey, pinpointing areas
where Routes to Work’s services can effect meaningful change.
Through Routes to Change, they can quantify the impact of their services from the
initial consultation onward. This initiative empowers their staff to identify effective
strategies, commemorate the milestones achieved with clients, and enables Routes to
Work to refine their services based on empirical evidence of success.
Employment Related Services Association (ERSA) Awards
2.7 In October 2023, Routes to Work was honoured as a finalist in two categories at the
ERSA Employability Awards: "Social Value – Working For Everyone" and "Achiever of
the Year – Working for Better Work." This recognition highlighted their commitment to
supporting the local community. While they didn't win the "Social Value Award," being
nominated was a significant achievement for the company as these awards are on a
national scale. 
They did, however, gain success with their client submission, Gary Swan, who won
"Achiever of the Year,". Gary’s life changed drastically in 2021 due to a brain injury
from encephalitis. Despite setbacks, his determination to rebuild his life was inspiring
and his resilience and grit was admired by the judging panel. Winning the award
acknowledges both Gary's efforts and the support provided by Routes To Work staff.
Routes to Wellbeing (Virtual Reality [VR] Ecosystem)
2.8 Routes To Work has developed a comprehensive VR Ecosystem designed to empower
staff members to take control of their self-directed support. This immersive 360-degree
platform is focused on delivering guidance across five key dimensions of wellbeing
outlined in their 2023/2024 wellbeing strategy. These dimensions include health and
nutrition, physical wellbeing, mental wellbeing, family wellbeing, and staff benefits. The
ecosystem has been successfully implemented across all staff members and has been
operational since July 2023.
Financial Performance Q2 2023/24 to Q3 2023/24
Public Accountability Obligations
2.9 To satisfy the Council’s duty to ensure the organisation delivering employment and
training services on its behalf is financially sound, the Council’s Section 95 Officer
maintains appropriate and proportionate processes and procedures for scrutinising
Routes to Work’s financial performance. 
2.10 The Council’s Legal Agreements with Routes to Work specify the financial information
which must be submitted to the Council including an annual business plan, quarterly
management accounts, audited financial statements etc. to enable Finance to assess
and report any financial risk likely to arise as a result of the Council using Routes to
Work to deliver these services.
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2.11 The Council expends revenue resources annually with Routes to Work to deliver
services which assist the Council in achieving its priority outcomes therefore has a duty
to ensure this money is being properly used to deliver both the Council’s and Routes
to Work objectives. 
Financial Performance 1 April 2023 to 31 December 2023
Forecast Financial Performance to 31 March 2024
2.12 For financial year 2023/24, income approved from the Council is £4.643m which
represents 97.26% of the organisations total budgeted income of £4.774m.  The
balance of budgeted income, totalling £0.141m, is primarily generated from other local
authorities, trusts and the management fee from NLC.  The approved budget results in
an operational deficit of £0.065m.
The projected outturn to 31 March 2024 is projected to be £4.284m resulting in an
operational surplus of £0.119m, predominately as a result of the change in
methodology in calculating grant claims following the transition from ESF funding to
UKSPF funding. A detailed comparison of projected outturn to the 2023/24 Budget is
provided in Appendix 2.
Balance Sheet at 31 December 2023
2.13 Key balances are set out in Appendix 3 to provide members with an update on the
overall financial standing of the company, as at 31 December 2023, along with the
comparator figures as at 31 March 2023. Council representatives are asked to note:
• The company has net assets of £2.707m which includes pension fund assets.
The position, excluding pension fund assets, is £1.005m which is an adverse
movement of £0.077m from 31 March 2023.  This is predominantly due to an
increase in Trade Debtors as a result of finalisation of ESF funded projects and
the commencement of UKSPF funded projects offset by previous year accruals
relating to the advance payment from NLC which will not be realised until
31/03/24. Members can, however, continue to have assurance in the
company’s resources.  
Projected Cash flow to 30 June 2024
2.14 Appendix 4 provides the projected cashflow to 30 June 2024.  The cashflow has been
impacted by the change to the repayment profile of UKSPF funded projects coupled
with the timing and payment of claims resulting in a minimum balance of cash projected
to be held is £0.229m in April 2024. The final decision regarding the SPF35 advance
repayment has not yet been agreed and therefore the cashflow requires to be closely
monitored by the Board. 
3. Measures of success 
3.1 Routes to Work Ltd. continue to provide an effective employability service on behalf of
the Council to support unemployed and underemployed residents of North Lanarkshire. 
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4. Supporting documentation 
4.1 Appendix 1 Routes to Work – Q2 2023/24 to Q3 2023/24 Operational Performance 
4.2 Appendices 2 - 4 Routes to Work –Q2 2023/24 to Q3 2023/24 Financial Performance 
Alison Gordon
Chief Social Work Officer (Education, Families, Justice & Integration) 
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5. Impacts ( http://connect/report-template-guidance ) 
5.1 Public Sector Equality Duty and Fairer Scotland Duty   
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
If Yes, has an assessment been carried out and published on the council’s
website? https://www.northlanarkshire.gov.uk/your-community/equalities/equality-
and-fairer-scotland-duty-impact-assessments 
Yes ☐ No ☒
5.2 Financial impact 
Does the report contain any financial impacts? 
Yes ☒ No ☐ 
If Yes, have all relevant financial impacts been discussed and agreed with
Finance? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact?
The financial performance of Routes to Work is closely monitored by the council’s
Section 95 Officer and the financial performance as detailed above, along with
other key financial information presented in the report. 
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant HR impacts been discussed and agreed with People
Resources? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.4 Legal impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☐ No ☒ 
If Yes, have all relevant legal impacts been discussed and agreed with Legal and
Democratic? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?   
Yes ☐ No ☒ 
If Yes, is the processing of this personal data likely to result in a high risk to the
data subject? 
Yes ☐ No ☐ 
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☐ No ☐
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5.6 Technology / Digital impact 
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management,
or connectivity / broadband / Wi-Fi? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
Where the impact identifies a requirement for significant technology change, has
an assessment been carried out (or is scheduled to be carried out) by the
Enterprise Architecture Governance Group (EAGG)? 
Yes ☐ No ☐
5.7 Environmental / Carbon impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.8 Communications impact 
Does the report contain any information that has an impact on the council’s
communications activities? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.9 Risk impact 
Is there a risk impact? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or
Service or Project Risk Registers), and how they are managed?
Routes to Work maintain a detailed risk register which is presented to each Board
meeting.  In terms of the Council, the risk of Routes to Work and the wider
employability programmes being deemed non-compliant with external funders is
present. 
5.10 Armed Forces Covenant Duty 
Does the report require to take due regard of the Armed Forces Covenant Duty (i.e.
does it relate to healthcare, housing, or education services for in-Service or ex-
Service personnel, or their families, or widow(er)s)? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the provision which has been made to
ensure there has been appropriate consideration of the particular needs of the
Armed Forces community to make sure that they do not face disadvantage
compared to other citizens in the provision of public services.
Within all Council employability programmes veterans are immediately eligible for
support alongside other priority groups. 
5.11 Children’s rights and wellbeing impact 
Does the report contain any information regarding any council activity, service
delivery, policy, or plan that has an impact on children and young people up to the
age of 18, or on a specific group of these? 
Yes ☐ No ☒
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If Yes, please provide a brief summary of the impact and the provision that has
been made to ensure there has been appropriate consideration of the relevant
Articles from the United Nations Convention on the Rights of the Child (UNCRC). 
If Yes, has a Children’s Rights and Wellbeing Impact Assessment (CRWIA) been
carried out? 
Yes ☐ No ☒
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APPENDIX 1 
Routes to Work – 2023/24 Q2 & Q3 Operational Performance 
Employability
Programme
Indicator Target
Outcome/Purpose
2023/24
Q2 & Q3
Target
2023/24
Q2 & Q3
Actual
Blue
Red
Amber
Green
Comments
No one Left Behind
(NOLB)
Number of
starts
Engaged on
programme
194  188 A Funding from the Scottish Government to
protect young people aged 16 -24 years from
the economic impact of COVID -19 by offering
them the opportunity of a job, apprenticeship,
further or higher education, training programme
or volunteering. Targeting particularly excluded
groups of 16-24 yr olds. This programme also
supports the Education and Families Pathways
Programme from October 2022. 
Number of Job
Entries
Job Entries secured 90  105 B
26-week
sustainment
Jobs sustained at 26
weeks
70% 74% B
Parental
Employment Support
Fund
Number of
starts
Engaged on
programme
86 88 G Funding from the Scottish Government to
support employed and underemployed parents
who may be at risk of poverty. Number of Job
Entries
Job Entries secured 36 46 B
26-week
sustainment
Jobs sustained at 26
weeks
70% 81% B
UK Shared
Prosperity Fund 31
Registration Engaged on
programme
93 49 R Funding from the UK Government to deliver a
a place-based intervention engaging with
economically inactive residents and
economically inactive parents from agreed
geographically areas to improve their life
chances and increase their pre-employability
skills. The aim is to support project proposals
that align with long-term strategic plans for local
growth, target people most in need and support
community renewal. 
Increased
Employability
Increased
employability through
development of
interpersonal skills
24 25 G
Basic Skills Improved basic skills 15 18 B
Supported
Employment
Receiving transitional
support to sustain in
employment
5 10 B
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Engaged in
Health
Services
Engaging with NHS to
support improved
health
7 3  R
Sustained
Engagement
Engaging with Case
Worker for 6 months
0 2 G
Job Searching Engaged in job
searching activities
48 22 R
Job Entries Job entries secured 9 10 B
UK Shared
Prosperity Fund 35
Number of
starts
Registrations 799 903 B Funding from the UK Government to deliver an
all-age employability programme supporting
economically inactive and unemployed North
Lanarkshire residents to progress closer to and
into sustainable employment, as well providing
the opportunity for low-income in-work residents
to upskill through training. 
Entered
FE/HE/Training
Moved into full time
education or training
programme
72 50 R
Number of
qualifications
Accredited
Qualifications
378 89 R
Number of Job
Entries
Jobs 448 296 R 
Key: - 
B - Blue (above threshold) ≥5% of target 
G - Green (within threshold and on target) = to or + 5% of target 
A - Amber (within threshold but below target) 
R - Red (below threshold) ≤ 5% of target 
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Appendix 2
Routes to Work Limited
Projected Outturn  to 31 March 2024
Income & expenditure 2023/24 2023/24 2023/24 Commentary Variance Budget vrs Projected Outturn
Budget Budget Actual Variance
Projected
Outturn to 31
March 2024
Variance
Budget v
Projected 
Outturn
£'000 £'000 £'000 £'000 £'000 £'000
Income from NLC
ESF Pipeline 743 743 678 (65) 678 (65)
Youth Enhanced Care Worker 111 111 112 1 112 1
TTS 39 39 30 (9) 30 (9)
No one left behind 452 321 274 (47) 412 (40)
Prospects for Parents 353 253 173 (80) 273 (80)
S31 - UKSPF Employment Support 597 430 279 (151) 411 (186)
S35 - UKSPF Employability & Skills
Support 2,348 1,566 1,149 (417) 1,899 (450)
Allocations 0 0 173 173 265 265
Programme information Reporting 0 0 7 7 17 17
Positive Destination Support 0 0 6 6 154 154
Total Income from NLC 4,643 3,461 2,881 (580) 4,250 (394)
Development Income 27 21 12 (9) 21 (5)
Other Income 104 78 59 (19) 132 28
Total Incoming Resources 4,774 3,560 2,952 (608) 4,403 (371)
Under-recovery is predominately due to cessation of ESF funding and commencement of
UKSPF funded projects resulting in a change of methodology in how grant claims are
calculated compared to budget.  This is mirrored by underspends within Charitable
Activities
Expenditure:
Charitable Activities (4,839) (3,621) (2,875) 746 (4,284) 555
Total Resources Expended (4,839) (3,621) (2,875) 746 (4,284) 555
Underspend is predominately due to cessation of ESF funding and commencement of
UKSPF funded projects resulting in a change of methodology in how grant claims are
calculated compared to budget.  This is mirrored by under-recovery within Incoming
Resources.
Operational surplus / (deficit) (65) (61) 77 138 119 184
2023/24 Year to date
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Appendix 3 
Routes to Work Limited
Overall Financial Standing - Balance Sheet as at 31 December 2023
Balances/ Indicator 31-Mar-23 31-Dec-23 Variance Commentary
£'000 £'000 £'000
Fixed Assets 1 (0) 1
Current Assets:
Trade Debtors 127 817 (691) Movement due to finalisation of ESF funded projects, the commencement of
UKSPF funded project and the timing of claims / invoices.
Prepayments 548 501 48 Movement is predominately a result of timing of grant claims.
Bank / Cash 508 602 (94) Increase largely attributed to receipt of grant funding ifrom NLC.
1,183 1,920 (736)
Current Liabilities:
Trade Creditors 0 0
Creditors inc. Advanced payments, VAT & other
taxes (256) (915) 658
Balance as at 31/12/23 includes accrual relating to advance payment from NLC
which will be realised at 31/03/24, this is partly offset by other accruals which have
materialised over the course of the year.
(256) (915) 658
Defined scheme pensions liabilities 1,702 1,702 0 FRS102 actuarial valuation
Net Asset / (Liabilities) 2,629 2,707 (77)
Financed by Reserves:-
Designated Reserves 299 250 49 Drawdown on reserve to fund Manager post within Strategic Growth as approved
by Board.
Unrestricted funds 750 789 (39) Change in methodology for submitting claims in relation to UKSPF funded
projects.
Unrestricted Pension Fund 1,702 1,702 0
Restricted Funds (121) (34) (87) Movement due to finalisation of ESF funded projects and the commencement of
UKSPF funded project.
Total Reserves 2,629 2,707 (77)
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Appendix 4 
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Page 257

North Lanarkshire Council
Report
Enterprise and Fair Work Committee 
Does this report require to be approved? ☒ Yes   ☐ No
Ref    PH/SH Date 10/05/24 
Fusion Assets’ Performance & Financial Monitoring Report 
From  Pamela Humphries, Chief Officer of Place  
E-mail hodges@northlan.gov.uk Telephone
Stuart Hodge, Growth
Programme Manager,
07583 091571 
Executive Summary 
This report provides details of the operational performance of Fusion Assets Ltd. (Fusion
Assets) during 2023/24 (up to 31st March 2024), outlines a range of economic outputs and
outcomes being delivered through this Arms Length Organisation (ALEO) and details key
highlights achieved during 2023/24. 
The report also details the financial performance of Fusion Assets for 22/23, their overall
current financial standing and future financial projections. 
Recommendations
It is recommended that the Enterprise and Fair Work Committee: 
(1) Acknowledges the content of this report and the operational targets set for Fusion
Assets during 2023/24 and performance against these to 31st March (as outlined in
Appendix 1); 
(2) Acknowledges the financial performance of Fusion Assets (2022/23), their overall
current financial standing and future financial projections as detailed in 2.4 onwards;  
(3) Endorse the key highlights achieved during 2023/24;  
The Plan for North Lanarkshire
Priority  Improve economic opportunities and outcomes
Ambition statement (3) Maximise the use of our marketable land and assets through
improved development in business and industrial infrastructure
Programme of Work Transforming Places
Item 10
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1. Background 
1.1 Fusion Assets is a wholly owned subsidiary of the council. It focuses on delivering
physical economic regeneration projects across North Lanarkshire and in particular
industrial development – a market where there is currently limited speculative
development. Unlike more traditional council owned property companies, Fusion
Assets is more similar to an urban regeneration company whose role is focused on the
redevelopment of vacant and derelict land and brownfield sites rather than commercial
property management. 
1.2 It should be noted that Fusion Assets does not receive an on-going or recurring
management fee from the council for the delivery of services but rather uses grant
funding from the council’s annual Vacant & Derelict Land Fund (VDLF) allocation from
the Scottish Government as enabling investment for the acquisition and redevelopment
of vacant and derelict land sites. In taking this forward, Fusion Assets has developed a
unique and innovative development model where the value of acquired/remediated
land sites, together with other loan funding and Fusion’s reserves, is used as equity to
set up joint venture partnerships with the private sector that will fund and manage the
commercial redevelopment of sites for industrial use. Once industrial units are complete
and let/partially let, unless restricted by the terms and conditions of any grant funding,
this asset is sold to a private sector investor with returns used to pay off loan funding
and re-invested in future regeneration projects. 
1.3.  Fusion Assets’ operational and financial performance was previously considered by the
former ALEOs and External Bodies Monitoring Sub Committee. Following changes to
the council’s Scheme of Administration, responsibility for oversight of service delivery
by arm’s length bodies now rests with the relevant service committee. The functions
delivered by Fusion Assets on behalf of the council fall within the Terms of Reference
of the Enterprise and Fair Work Committee. 
1.4.  In addition to performance monitoring by service committees, the Audit and Scrutiny
Panel holds responsibility for ensuring the effectiveness of the administrative and
financial governance of all of the council’s ALEOs (including Fusion Assets) whilst the
Policy and Strategy Committee retains responsibility for considering the outputs from
reviews by the council into its arm’s length delivery arrangements, including
recommendations in relation to Best Value and potential future delivery options. 
2. Report 
Financial Impact 
Public Accountability Obligations – Financial year 2023/24
2.1 To satisfy the Council’s duty to ensure the organisation delivering economic
regeneration projects on its behalf is financially sound, the Council’s Section 95 Officer
maintains appropriate and proportionate processes and procedures for scrutinising
Fusion Assets Limited’s financial performance.
2.2 The Council’s Legal Agreements with Fusion Assets Limited’s specify the financial
information which must submit to the Council including an annual business plan,
monthly management accounts, audited financial statements etc., to enable Finance
to assess and report any financial risk likely to arise as a result of the Council using
Fusion Assets Limited to deliver these services.
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2.3 The Council expends VDLF resources annually with Fusion Assets Limited to deliver
services which assist the Council in achieving its priority outcomes.  The Council has a
duty to continue to ensure this money is being properly used to deliver both the
Council’s and Fusion Assets Limited’s key objectives. 
Financial Performance 1 April 2022 to 31 March 2023 
2.4 The company’s audited annual accounts to 31 March 2023 reports a net deficit of
£0.012m.  This is in line with what was provisionally reported in November 2023.   In
respect of the underlying operational performance, this was a net surplus of £0.156m,
which is an adverse variance of £0.021m on a net operating expenditure budget of
£0.135m. Accounting adjustments resulted in a favourable movement of £0.144m
surplus, primarily due to impacts of updated land valuations. A summary is provided at
Appendix 2 along with previous year comparator outturn position. 
Overall Financial Standing as of 31 December 2023 
2.5 Appendix 3 gives an update on the overall financial standing of the company, as of 31st
December 2023, together with further information and previous year’s comparator
figures.  The company has cumulative net current assets of £5.918m predominately as
a result of investments, work in progress and cash balances, offset by deferred income
and members should be assured that the company has sufficient resources to meet its
commitments. 
Financial Performance 1 April 2023 to 31 December 2023 
2.6 The company approved a 2023/24 operating budget with projected net operating cost
of £0.229m.  This results in an increase on the utilisation of reserves of £0.094m from
2022/23 and is mainly the result of increased costs in relation to professional services
(these have risen significantly post covid) and the creation of a distinct project
management budget.  For 2023-24 the company has been successful in securing VDLF
funding via the Council of £1.841m. 
2.7 Based on their financial statements to 31 December 2023, Fusion Assets is currently
projecting an underspend of £0.092m against budget, which is predominately due to
reduced operating costs particularly within professional fees and project management.
A summary is provided at Appendix 4 along with previous year comparator outturn
position. 
2.8 Reflecting the regeneration and project-based nature of Fusion Assets, the company’s
project (capital) development expenditure is monitored cumulatively with spend on all
projects fully tracked back to each project’s inception.  The summary financial position
of the projects is outlined in table 1 below. 
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Table 1 – Capital development expenditure 
Budget Actual Projection Variance
(Budget v
Projection) 
£ £ £ £
Expenditure
(VDLF & Non
VDLF)
25,202,541 23,026,575 25,428,595 (226,054)
Income (VDLF &
Non VDLF)
(28,339,709) (22,441,022) (28,938,388) 643,679     
Net
(Cost)/Surplus
(3,137,168) 585,553 (3,554,793) 417,624 
2.9 As outlined above, cumulative budgeted expenditure of £25.203m has been approved
by Fusion Asset’s board, which will be met from budgeted income of £28.340m, a
combination of VDLF grant, Regeneration Capital Grant funding, anticipated capital
receipts and Fusion Assets own resources.   
2.10 An overall surplus of £3.555m is currently projected, which is a decrease of £0.021m
from what was previously reported in November 2023. These are estimates reflecting
current valuations of land transfers and receipts from onward sales, which may
fluctuate, impacting the surplus projected.
2.11 As of 31 December 2023, net costs of £0.586m are reported, with a projected £2.402m
of expenditure still to be incurred on pre-development and building works.  Further
receipts of £6.497m are still anticipated, mainly from the onward sale of developments
and VDLF funding.
2.12 Members are reminded the total development investment of the current portfolio is in
the order of £54m, which predominantly rests with the joint venture companies and
excludes some £17.5m of predevelopment works funded through VDLF grants. Fusion
Assets’ share of total development costs will be in the order of £8 -10m and will consist
of a mixture of land, cash contributions and recycled receipts. 
Cash Flow Forecast to December 2025 
2.13 Fusion Assets requires effective cash management to support its development
programme therefore the cash position is closely monitored, with the cash balance as
at 31 December 2023 totalling £1.664m. The cash flow forecast to December 2025 is
shown in Appendix 5. Based on estimated expenditure and receipts the forecast
demonstrates there is sufficient funding available to carry out the proposed
development programme.  The lowest cash balance is forecast at £1.481m in March
2024, with the balance reaching a high of £2.363m in July 2024. 
3. Measures of success 
3.1 Fusion Assets’ measures of success are reflected in the level of physical regeneration
works which they deliver together with economic outcomes achieved from investment
made. For 2023/24 the main targets and outcomes were all achieved: 
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• The lettings of all remaining units at Gartcosh Business Park and the investment
sale of these -the last remining unit was let in November 2023 and the investment
sale of Phase 1 concluded on 4th April 2024.
• The acquisition of Plot 1 at Ravenscraig Industrial Park (2.5 ha) and completion of
initial enabling works to allow its future redevelopment for industrial use - plot 1 was
acquired by Fusion Assets in September 2023 and the first phase of enabling works
was completed in January 2024. 
• The completion of the second planned industrial unit at Plot A1, Link Park
(Newhouse Industrial Estate) - building 2 was completed in January 2024 and is
currently under offer to a company as its new Scottish training and logistics centre. 
• The completion of enabling works at Condor Park to allow its future redevelopment
for industrial use - the works concluded on site in April 2024.     
4. Supporting documentation 
4.1 The following appendices support this report:  
Appendix 1 - Fusion Assets Ltd - Financial Performance as at 31st March 2023
Appendix 2 - Fusion Assets Ltd - Overall Financial Standing as at 31st Dec 2023
Appendix 3 - Fusion Assets Ltd - Financial Performance as at 31st Dec 2023 
Appendix 4 - Fusion Assets Ltd - Cashflow Forecast as at 31st Dec 2023
Appendix 5 - Performance Indicators & Outcomes as at 31st March 2024 
Pamela Humphries
Chief Officer (Place)
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5. Impacts 
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
If Yes, has an assessment been carried out and published on the council’s
website? https://www.northlanarkshire.gov.uk/your-community/equalities/equality-
and-fairer-scotland-duty-impact-assessments 
Yes ☐ No ☐
5.2 Financial impact 
Does the report contain any financial impacts? 
Yes ☒ No ☐ 
If Yes, have all relevant financial impacts been discussed and agreed with
Finance? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
The financial performance of Fusion Assets Limited is closely monitored by the
council’s Section 95 Officer and the financial performance as detailed above, along
with other key financial information presented in the report.
Fusion Assets does not receive an on-going or recurring management fee from the
council for the delivery of services but rather uses grant funding from the council’s
Vacant & Derelict Land Fund (VDLF) allocation as enabling investment for the
acquisition and redevelopment of vacant and derelict land sites.
The council did, however, award Fusion Assets through the 2022/23 VDLF
Programme and a further £1.841m through the 2023/24 Programme for a variety of
industrial development projects. 
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant HR impacts been discussed and agreed with People
Resources? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.4 Legal impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☐ No ☒ 
If Yes, have all relevant legal impacts been discussed and agreed with Legal and
Democratic? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?   
Yes ☐ No ☒
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If Yes, is the processing of this personal data likely to result in a high risk to the
data subject? 
Yes ☐ No ☐ 
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☐ No ☐
5.6 Technology / Digital impact 
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management,
or connectivity / broadband / Wi-Fi? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
Where the impact identifies a requirement for significant technology change, has
an assessment been carried out (or is scheduled to be carried out) by the
Enterprise Architecture Governance Group (EAGG)? 
Yes ☐ No ☐
5.7 Environmental / Carbon impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.8 Communications impact 
Does the report contain any information that has an impact on the council’s
communications activities? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.9 Risk impact 
Is there a risk impact? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or
Service or Project Risk Registers), and how they are managed? 
Depending upon the size and scale of the project, all relevant project risks are
contained within the Corporate risk register or within an individual project risk
register.
5.10 Armed Forces Covenant Duty 
Does the report require to take due regard of the Armed Forces Covenant Duty (i.e.
does it relate to healthcare, housing, or education services for in-Service or ex-
Service personnel, or their families, or widow(er)s)? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the provision which has been made to
ensure there has been appropriate consideration of the particular needs of the
Armed Forces community to make sure that they do not face disadvantage
compared to other citizens in the provision of public services. 
5.11 Children’s rights and wellbeing impact
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Does the report contain any information regarding any council activity, service
delivery, policy, or plan that has an impact on children and young people up to the
age of 18, or on a specific group of these? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact and the provision that has
been made to ensure there has been appropriate consideration of the relevant
Articles from the United Nations Convention on the Rights of the Child (UNCRC). 
If Yes, has a Children’s Rights and Wellbeing Impact Assessment (CRWIA) been
carried out? 
Yes ☐ No ☐ 
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Appendix 1 
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Appendix 2 
Fusion Assets
Overall Financial Standing - Balance Sheet as at 31 December 2023
Balances/ Indicator as at 31
December 2023
as at 31 March
2023
Movement Commentary
£'000 £'000 £'000
Fixed Assets:
Investments 1,040 1,040 0 Drumpellier Business Park LLP & Gartcosh Estates LLP
Investment Property 2,195 1,995 200
3,235 3,035 200
Current Assets:
Stocks 7,126 2,884 4,242 Work in progress
Trade Debtors 495 1,170 (675) Debtors, VAT recoverable, accrued income
Bank 1,664 2,716 (1,052) Timing of VDLF reciepts
Short-Term Investments 0 0 0
9,285 6,770 2,515
Current Liabilities:
Other Creditors inc. VAT & other taxes (3,367) (3,518) 151 Deferred income (VDLF), creditors, tenants deposits, tax
(3,367) (3,518) 151
Net current Assets/(liabilities) 5,918 3,252 2,666
Creditors:  Amounts falling due over 1 year (2,467) (2,417) (50) Deferred income (Boots), deferred tax
Net Asset / (Liabilities) 6,686 3,870 2,817
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Appendix 3 
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Appendix 4 
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Appendix 5
Fusion Assets Ltd - 2023/24 Operational Performance Measures, Targets and Outcomes   
Area of Activity  Performance
Indicator 
2023/24 
Target
Outcome 
Outcome
Achieved  
Comments  Cumulative
Total 
(Since 2011) 
Improve economic opportunities and outcomes
Support development of
strategic investment
sites, Enterprise Areas
and Industrial arks 
Number of
infrastructure
works to support
strategic industrial
sites 
3 3 The infrastructure works at Link Park Plot A1 were completed
in January 2024 along with building 2. 
Contract works at Ravenscraig Plot 1 were completed in
January 2024.
Works at Condor Park, Eurocentral, started in February 2024
and were completed on 19th April 2024.
13 
Area of Activity  Performance
Indicator 
2023/24 Businesses Accommodated by site as at
31st March 2024 
Comments  Cumulative
Total 
(Since 2011) 
Support businesses in
expansion and
development 
Number of
new gross
businesses
re-located 
T
A
R
G
E
T 
Dundyvan
Enterprise
Park 
N/A 
A
C
T
U
A
L 
Dundyvan
Enterprise
Park 
N/A  Dundyvan was sold in early 2018
and Western Campus in October
2019. Businesses accommodated
at these sites have not been
counted from after the date of sale. 
Link Park : The 47,500sqft building
for Co-Op on Plot A2 is complete
but not yet occupied. 
Building 1 on Plot A1 is fully let. 
Building 2 is complete and under
offer. 
Gartcosh – all three units in Phase
1 are now let and the investment
sold. 
13 
Western
Campus 
N/A  Western
Campus 
N/A  12 
Drumpellier  N/A  Drumpellier  N/A  4 
Link Park  1  Link Park  1 4
Gartcosh
(Phase 1) 
2 Gartcosh
(Phase 1) 
2 3
Total Number of businesses accommodated when properties under ownership of Fusion Assets/Fusion Assets JV.  36 
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Area of Activity  Performance
Indicator 
2023/24 Number of Gross Jobs Created by Site
as at 30 September 2023 
Comments  Cumulative
Total 
(Since 2011) 
Enhance the number of
direct, indirect and
induced jobs 
Number of
new direct
gross jobs
created
(FTE) 
TARGETS  ACTUAL     
Dundyvan
Enterprise Park 
N/A  Dundyvan
Enterprise Park 
N/A  Dundyvan sold in 2018 and Western
Campus in 2019. Jobs created since
date of sale have not been included. 
Drumpellier fully let prior to 1st April
2023, no change since then.
119 
Western
Campus 
N/A  Western Campus  N/A  166 
Drumpellier  N/A  Drumpellier  N/A  53 
Link Park (A2) 
Building 2 (A1) 
50 
20
Link Park  0 
0   
Co-Op still to take occupation of A2
building, Building 2 on Plot A1 under
offer – 75 fte anticipated on
conclusion.        
63    
Gartcosh
(Phase 1) 
55 Gartcosh 
Phase 1
(Buildings
2& 3 )
60  Phase 1 now sold by Gartcosh
Estates LLP.       
85
Total Number of gross jobs created when properties under ownership of Fusion Assets/Fusion Assets JV (excluding figs for Co-Op and
Building 2 at Link Park). 
486 
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Area of Activity  Performance
Indicator 
2023/24 
Target
Outcome 
(ha) 
Actual Outcomes 
as at 30th September
Comments  Cumulative
Total - ha
(Since
2011) 
Improve the health and wellbeing of our
communities 
Improve brownfield and
vacant & derelict land 
Total of vacant
and derelict
land improved
(ha) 
2.55  2.55 V&DL land improved at Plot A1 Ravenscraig and further
enabling works also undertaken at two existing Fusion
sites – Link Park and Condor Park
18.35 
Vacant & derelict land sites
removed from register 
Total of vacant
and derelict
land taken off
register (ha) 
1.04 1.04 Previous land removed to date includes from
Dundyvan Enterprise Park, Western Campus,
Link Park (part), Drumpellier Business Park (part)
and Gartcosh Phase 1 (part). 
Remainder of Gartcosh Plot 1 anticipated to be
removed from register in 2023/24.
5.84
V&DL acquired for
commercial
development 
V&DL 
acquired (ha) 
2.55  2.55 Ravenscraig Plot 1 acquired in 2023/24  18.09 
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Area of Activity  External Funding Leverage by Fusion Assets (Completed Projects)  Comments  Cumulative
Total 
(Since 2011) 
Improve North Lanarkshire’s Resource Base 
Leverage
on Council
Investment 
Project  Dundyvan  Western
Campus 
Gartcosh
Phase 1 
Drumpellier  Link Park – has been
excluded until full
development completed /
financed 
Gartcosh Phase 1: Excludes
VDLF investment made in
Phase 2, 3 and 4 as this not
currently financed. 
Total 
Total Project
Spend 
£2,985,993  £4,209,915  £5,541,621  £1,646,596  £14,384,125 
VDLF  £162,917  £748,564  £976,000  £300,000  £2,187,481 
NLC  N/A  £99,351  N/A  N/A  £99,351 
RCGF  N/A  N/A  N/A  £1,116,591  £1,116,591 
Private Sector  £387,750  £631,000  £857,000  £115,000  £1,990,750 
Fusion  £530,326  £631,000  £524,000  £115,000  £1,800,326 
Loan Finance  £1,905,000  £2,100,000  £3,184,621  N/A  £7,189,621 
Ratio of
Leverage
achieved
from NLC
investment
(inc. VDLF 
Funding) 
18:1  5:1  6:1  5:1  6:1 
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Forecast GVA & Employment Impact of Projects Completed to Date 
Development
Name 
Construction
Spend *1 
Construction
Jobs (PYE) 
Construction
Impact – GVA (£) *2 
Employment By
2030*3 
GVA Impact By 2030 *3 
Local Economy  Value 
Dundyvan
Enterprise Park 
£2,823,000  18.8  £983,860  312 jobs  +
0.5% 
£37M 
Western Campus  £3,362,000  22.4  £1,172,259  357 jobs  +
0.7% 
£50M 
Gartcosh Industrial
Park Ph 1 (Building
1) 
£1,310,000  8.7  £455,297  175 jobs  +
0.1% 
£7M 
Gartcosh Industrial
Park Ph1 (Buildings
2 
& 3) 
£3,091,076  20.5  £1,074,318  413 jobs  +0.2%  £16M 
Enterprise House,
Drumpellier Business
Park 
£1,046,000  7.0  £366,331  65 jobs  + 0.02%  £2M 
Link Park,
Newhouse 
(Building 1) 
£1,100,000  7.3  £382,030  156 jobs  +
0.1% 
£8M 
TOTAL  £9,641,000  72.9  £4,434,095  + 1478
jobs 
+ 1.62%  £120M 
*1 Excludes site acquisition and remediation costs 
*2 Person Year Equivalent (PYE) construction impacts are reported as gross impacts and as such do not take account of displacement
or leakage to the local economy. Source: Scottish Annual Business Statistics 2019 
*3 Employment and GVA impacts take in to account direct impacts (changes in employment and GVA as a direct result of these
commercial developments), indirect impacts (impacts on supply chains) and induced impacts (household spending as a result of
wages earned both via direct and indirect impacts). The uplifts in GVA and employment figures are based on a number of
assumptions around the occupancy rates and types of businesses occupying these premises as well as macro-economic factors
such as Brexit. The model on which 10 year Employment and GVA forecasts were produced was developed before the Covid-19
global pandemic and therefore may prove optimistic. Source: NLC oxford Economics Model 2019 
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