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Agenda Document Pack - Education, Children and Families Committee - 10/09/2024

North Lanarkshire Council · 10 September 2024
Back to Education, Children and Families Committee — 10 September 2024 and its agenda

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Members of the 
Education, Children and Families Committee
Chief Executive’s Office
Archie Aitken
Chief Officer (Legal & Democratic)
Civic Centre, Windmillhill Street,
Motherwell ML1 1AB
www.northlanarkshire.gov.uk 
Notice is given that a Meeting of the Education, Children and Families Committee is to be
held in the Council Chamber, Civic Centre, Windmillhill Street, Motherwell, ML1 1AB on
Tuesday, 10 September 2024 at 14:00 PM which you are requested to attend. 
The agenda of business is attached. 
Archie Aitken
Chief Officer (Legal & Democratic) 
Members : 
Clerk Name: Clare Louise McDonald
Clerk Telephone: 01698 302190
Clerk Email: mcdonaldcl@northlan.gov.uk 
M McBride, B Baudo, D Ashraf, A Ballinger, C Barclay, M Boyd, H Brannan-McVey, B
Burgess, T Carragher, C Costello, M Coyle, S Coyle, G Currie, P Di Mascio, H Dunbar, F
Fotheringham, T Johnston, J Jones, P Kelly, A Khan, K Larson, G Lennon, H Loughran, A
Masterton, B McCluskey, B McCulloch, P McDade, F McKay, R McKendrick, C McManus, M
McPake, A McVey, P Patton, J Reddin, G Robinson, A Smith, A Stubbs, J Toner, N
Wilson.M Clarkson, G McCormick, M McCrossan, I Scott.  
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Agenda 
1 Declarations of Interest In Terms of the Ethical
Standards In Public Life Etc. (Scotland) Act 2000   
2 Minute - Education Employee Appeals Sub-
Committee - 7 June 2024
Submit Minute of Education Employee Appeals Sub-
Committee held on 7 June 2024 for approval. 
5 - 6  
Operational   
3 Educational Psychology Standards and Quality
Highlights 2023-24
Submit joint report by the Chief Officer (Education -
North) and Chief Officer (Education - South)
summarising the work of the Educational Psychology
Service in session 2023/24. 
7 - 24 
4 1140 Early Learning and Childcare Update
Submit joint report by the Chief Officer (Education -
North) and Chief Officer (Education - South) providing
an update on the 1140 Hours Early Learning and
Childcare (ELC) expansion programme within North
Lanarkshire. 
5 Resilient People and Brighter Furtures - Progress
in Relation to Community Learning and
Developement Activity
Submit report by the Chief Social Work Officer
(Children, Families, Justice and Integrated Practice)
providing an update on the progress in relation to
community learning and development activity for
2023/24. 
25 - 92 
6 Getting It Right for Children in Conflict with the
Law
Submit report by the Chief Social Work Officer
(Children, Families, Justice and Integrated Practice)
setting out the approach to supporting young people in
conflict with the law. 
93 - 104
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7  Embedding the United Nations Convention on the
Rights of the Child (UNCRC) and Realising
Children's Rights in North Lanarkshire - Update
Submit report by the Chief Social Work Officer
(Children, Families, Justice and Integrated Practice)
providing an update on activity to support and
strengthen the realisation of Children's Rights in North
Lanarkshire. 
105 - 116  
Financial   
8 Annual Bad Debt Write-Off Exercise
Submit report by the Chief Officer (Education - North)
seeking approval to write off outstanding debtor
accounts over the value of £500. 
117 - 122 
9 Revenue Budget Monitoring Report
Submit report by Chief Officer (Education - North)
providing a summary of the financial performance of
the Education, Children and Families Service for the
period from 1 April to 21 June 2024 - Period 3 and
highlighting major variances in accordance with the
Council's approved Financial Regulations. 
123 - 134 
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EDUCATION  EMPLOYEE  APPEALS  SUB  -  7 JUNE 2024 
1
7 June 2024 at 10 am. 
A Meeting of the EDUCATION  EMPLOYEE  APPEALS  SUB-COMMITTEE 
PRESENT 
Councillor McBride, Convener; Councillor Baudo, Vice-Convener; Councillors Ballinger, Costello, Currie,
Jarvie, Larson, McManus and A. Stubbs. 
CHAIR 
Councillor McBride (Convener) presided. 
IN  ATTENDANCE 
The Chief Officer (Legal and Democratic) and Democratic Co-ordinator. 
APOLOGIES 
Councillors Beveridge, Brannan-McVey and Kelly. 
DECLARATIONS  OF  INTEREST  IN  TERMS  OF  THE  ETHICAL  STANDARDS  IN  PUBLIC  LIFE  ETC. 
(SCOTLAND)  ACT  2000 
1. There were no declarations of interest. 
It was agreed in terms of Section 50A(4) of the Local Government (Scotland) Act 1973, that the public
be excluded from the meeting for the following item on the grounds that the business involved the
likely disclosure of exempt information as defined in paragraph 1 of Part 1 of Schedule 7A of the Act. 
EDUCATION,  CHILDREN  AND  FAMILIES  –  APPEAL  AGAINST  DISMISSAL  –  1/2024 
2. There was submitted intimation of an appeal against dismissal by Appellant 1/2024, together with a
report by the Chief Officer (Education – North) and representations and submissions from Appellant
1/2024. 
Thereafter, both parties withdrew from the meeting. 
Both parties were then re-admitted to the meeting. 
Decided: That the grounds of the appeal had been substantiated and the appeal be upheld. 
Item 2
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North Lanarkshire Council
Report
Education, Children and Families Committee 
Does this report require to be approved? ☒ Yes   ☐ No
Ref    GMcL/BS/AH/NF Date 10/09/24 
Educational Psychology Standards and Quality Highlights 2023-
24 
From  Gerard McLaughlin, Chief Officer (Education North) / Barry Smedley Chief
Officer (Education South)  
E-mail  fergusonn@northlan.gov.uk Telephone  01236 812269 
Executive Summary 
This report summarises the work of the Educational Psychology Service in session 2023-
24. It details how North Lanarkshire Educational Psychologists deliver their statutory core
functions (i.e. consultation, assessment, intervention, training and research) to improve
outcomes for children and their families. 
This paper evidences the high quality of service delivery during 2023-24 and provides a
focus for continued work going forward. Educational Psychologists have made
adaptations to their psychological offers in session 2023-24 in response to rising levels of
additional support needs (ASN) and the continued impact of the pandemic. 
North Lanarkshire Council Educational Psychology Service (NLCEPS) provides support
at the universal, additional and intensive level within all establishments and clusters to
meet the needs of all children and young people, including those with specific additional
support needs. In session 2023-24 intensive work i.e. direct work with children and young
people as part of the team around the child, accounted for the largest proportion of
service delivery. There was also a significant demand for universal work (e.g. coaching,
consultation and training) to enhance professionals and families’ ability to support
children. Well-established self-evaluation mechanisms were utilised to measure the
impact of the multi-faceted work of the Service. These enabled Psychologists to make
responsive adjustments to their service delivery to improve outcomes for children and
young people. This paper reports on the positive impact of a wide number of Educational
Psychology interventions for children, families, practitioners and families. 
Recommendations
It is recommended that the Education, Children and Families Committee: 
(1) Endorse the content of this report.  
The Plan for North Lanarkshire
Priority  Support all children and young people to realise their full potential
Item 3
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1. Background 
1.1 The work of the Educational Psychology Service is directly focussed on improving
outcomes for children, young people and their families in North Lanarkshire.  This report
provides a summary of the wide range of work delivered in session 2023-2024 and
charts the outcome and impact data.   
Statutory function of Educational Psychology 
1.2 Every education authority must maintain a Psychological Service, Education (Scotland)
Act 1980 s.4. Educational Psychologists in North Lanarkshire are registered
professionals regulated by the Health and Care Professionals Council and their role in
Scottish local authorities is determined by law in Scotland (Education (Additional
Support for Learning) (Scotland) Act, 2009). The core functions of educational
psychologists are consultation, assessment, intervention, training and research. 
1.3 Educational Psychologists use psychology as a vehicle to deliver a Service. In North
Lanarkshire, a team of experienced Chartered Psychologists work directly (and with
partners) to improve outcomes for all children and young people.   
2. Report 
Range of work covered by the Educational Psychology Service in 2023-24 
2.1  NLEPS provides a link Psychologist and a regular visiting pattern to every NLC
establishment (n=181). Educational Psychologists provide input at the Cluster level,
undertake casework in Early Years Partnership Nurseries and carry out key functions
at an Authority level e.g., Fostering and Adoption, Out of Authority casework. 
2.1.1 Annual Planning Reviews were conducted with 165 establishments in June 2024. This
is one method used by the Educational Psychology Service to document work
undertaken, to record the impact of this work and to gather feedback about service
delivery. These reviews also facilitate on-going professional dialogue with
establishments allowing Psychologists to respond to the changing needs of
stakeholders.
2.1.2 In session 2023-24, Educational Psychologists delivered training, conducted research,
undertook casework, and provided consultation and advice at all levels of the system.
Data reveals that the most commonly requested core function in 2023-24 was
consultation. Some examples of this included advice about the implementation of whole
school literacy approaches and the provision of advice to support individual children
with additional support needs.  
2.1.3 Annual Planning Review data revealed that Educational Psychologists conducted work
at a universal, additional and intensive level within establishments (see figure 1).
Intensive level work was the most prevalent. This entails direct work to support
individual children. This trend was also evident in 2022-23. 
Ambition statement
(10) Engage with children, young people, parents, carers, and
families to help all children and young people reach their full
potential
Programme of Work Resilient People
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477
382
1233
0 200 400 600 800 1000 1200 1400
Universal
Additional
Intensive
Frequency of Educational Psychology Offers at each Level 2023-
24
Universal Additional Intensive
Figure 1: Frequency of Educational Psychology Offers at each Level 2023-24 
2.1.4 Approximately 1650 children’s cases are currently open to the Educational
Psychology Service with the majority located in SIMDs 1-4 (~63%). 55% of open
cases are primary aged children, 21% secondary and 24% early years. 
Figure 2: Open cases to Educational Psychology Service by SIMD  
2.1.5 At the universal level the EPS delivered a significant amount of staff development in
session 2023-24 e.g. over 1,200 evaluations returned, with participants representing
150 establishments. Over half of the training was delivered from existing psychology
offers while 42% were new topics tailored to individual establishments (see figure 3).
NLCEPS will monitor these new requests and if required conduct further development
and evaluation work with a view to including these new areas into their existing
portfolio. 
Figure 3: Training delivered by Educational Psychologists in session 2023-24 
Over 1,200 Evaluations
Returned
Staff from over 150 separate
Establishments involved
Staff reported increase in confidence
following CLPL offer
Staff rated CLPL offers as 9/10
for overall effectiveness
58%
Service
Offers
42%
Bespoke
Offers
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Staffing figures 2023-24
2.2 In session 2023-24 NLEPS had a staffing establishment of 24.6 FTE Educational
Psychologists.
2.2.1.   There is approximately 1 psychologist for every 2,000 children and young people (age  
2-18).  This is based on June 2024 staffing figures. 
Educational Psychology Support at the Universal Level 
2.3 Educational Psychologists delivered a range of psychological offers at the universal
level. Data from a cross section of these offers are detailed below. 
2.3.1. Over 700 participants attended a range of health and wellbeing staff development
sessions in 2023/24.  These included Nurturing Approaches, Resilience Planning
Toolkit, Relationships and Brain Development, Wellbeing: Stress and Anxiety,
Restorative Approaches and Healthy Sleep. This represents 90 establishments from
early years, primary and secondary, We Aspire, and ASN schools.
Nurturing Whole Establishment Approaches
2.4 Since 2015 almost two thirds (102) of establishments have completed nurture focussed
improvement work facilitated by Educational Psychologists. This session a further 33
establishments engaged in training on Nurturing Approaches. The modules include a
range of areas, for example, input, coaching and mentoring in ‘all behaviour is
communication’. Following support participants reported a 30% increase in knowledge
and confidence. 
Figure 4. Type of whole – establishment nurture work undertaken by establishments   
Audit of NLC Establishments Health and Wellbeing Implementation 
2.5. An audit and mapping exercise in session 2023-24 of NLC establishments’ health and
wellbeing implementation was undertaken. This tracks establishments’ implementation
progress and has allowed further evaluation to be completed. For example, case study
data from a primary school implementing nurturing approaches revealed a significant
increase in attendance for individual pupils i.e. 44% to 78% for a target child. Significant
gains were also noted in attainment i.e. 50% to 70% increase in ACEL data for literacy
and numeracy. 
18%
66%
16%
Type of Nurture Training undertaken
Introduction to
Nurture
Introduction to
Nurture and Nurture
Principle Training
Nurture Principle
Training
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Relationships and Brain Development 
2.6 This year 67 Early Years staff from 18 establishments took part in staff development in
the area of Relationships and Brain Development. Since March 2021 a total of 402
have participated in this training. Evaluations showed that participants had a better
understanding of how children’s brains develop and what they can do to support
positive child development.   
Relationship Based Approaches 
2.7 To support establishments with the delivery of the relationship-based approaches
promoted within the strategy document Education and Families, Health and Wellbeing
Roadmap to Recovery a suite of training resources have been finalised. These focus
on Solution Oriented Approaches and Restorative Approaches and have been piloted
in establishments. 
Restorative Approaches test of change
2.8 Across primary and secondary sectors 92 staff from 5 establishments attended level
one training in Restorative Approaches.  Evaluations indicated their confidence
increased in using the techniques by 39% (see figure 5). Changes to practice were also
identified: “I will .. use restorative conversations to find solutions to the problems arising
between children in the class.” 
Figure 5. Restorative Approaches – mean staff confidence ratings. 
Solution Orientated Approach test of change 
2.9 A piece of research was undertaken using the Solution Oriented Approach - Working
on What Works (WOWW). It was facilitated within a primary setting to support class
cohesion and positive relationships. Both teacher and pupil set targets were exceeded
(see figure 6) and there was a gain of 28% in ACEL data for listening and talking. 
6.1
8.5
0
2
4
6
8
10
Pre-Training Post-Training
Mean Staff Confidence Ratings
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Figure 6. Improvement in peer relationships, focus and behaviour following solution-oriented
intervention 
Critical Incidents and Suicide Prevention
2.10 Overall, 541 staff from Education, Health, Community Learning and Development and
Social Work (SW) have now attended Critical Incidents and Lifelines Lanarkshire
workshops since 2022. 
2.10.1 In 2023-24, 43 staff attended 4 Critical Incidents and Lifelines Lanarkshire workshops. 
Confidence ratings for staff in responding to children and young people at risk of suicide
and self-harm showed a 21% increase and a 77% increase for responding to Critical
Incidents.   
2.10.2 Sessions were rated highly effective with 90% staff indicating a high rating for Lifelines
Lanarkshire and 87% for Critical Incidents workshops. 
2.10.3 The Lifelines Lanarkshire workshop was also delivered to 35 staff from the 5 Children’s
Houses and 28 staff from the Fostering and Adoption and Kinship Care panels and
associated SW teams.  Evaluations were very positive, and staff felt it would support
practice. 
Strengths and Difficulties Questionnaire 2023-24 
2.11 The Strengths and Difficulties Questionnaire (SDQ) was administered to all primary
and secondary schools between April and July 2023. NLCEPS played a key role within
the project team. Educational Psychology produced a full technical report in October
2023, detailing the data analysis, resulting trends and key messages.   The Educational
Psychology Service then offered information sessions to all schools. School staff were
also provided with updated documents and resources to support data analysis and
planning at school level.
2.11.1 For the whole primary and secondary school populations, the 2023 data showed a
similar picture to that of the 2021 (see figure 7).  Comparison of the 2021 and 2023
whole school population data highlighted the stability of wellbeing scores in the years
following COVID. 
2.69
5.15 4.5
7.72
8.65 8.25
0
2
4
6
8
10
We will choose classmates
other than out besties for
partner work
We can display good focus
and attention and stay on task
We can be kind and
respectful to our friends
Targets
WOWW
Children's Targets
After Week 3 After Week 6
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Figure 7. Percentage of pupils scoring in total difficulties score categories for Primary and
Secondary – 2021 & 2023 
Play-based pedagogy – a practitioner enquiry 
2.12 Since 2022, 26 establishments have engaged in this Educational Psychology play-
based pedagogy offer. In 2023-24, six CLPL workshops were jointly delivered on
developing and implementing play pedagogy in primary classrooms to 22 teachers from
7 schools (including an ASN establishment). 
2.12.1 Final evaluation indicates: 
• 70% increase in teacher confidence from pre to post participation. 
• 66% of teachers achieved or exceeded their expected professional practice goals
such as playfully experimenting with teaching practices, justifying their pedagogical
choices, and reflecting on innovative practice ideas.  
• 83% of teachers achieved or exceeded their goals in relation to impact on children’s
learning i.e.  improved social skills, problem-solving and collaboration as well as
greater engagement in and enthusiasm for learning. 
Executive Function consultancy offer 
2.13 Requests for additional training, resources and mentoring in the area of Autism and
ADHD was a theme Educational Psychologists were identifying in establishments. As a
result, in 2023-24 the Executive Function training/consultancy offer was extended to
include specific information for neurodivergent learners such as Autism and ADHD. All
Educational Psychologists received training and the materials are available to
establishments through SharePoint.  In session 2023/24 24 participants requested
input/coaching on this extended offer. Data from evaluations indicates that practitioners
feel more confident to understand pupil need and differentiate learning. 
Educational Psychology Support at the Additional Level
Wellbeing, Stress and Anxiety Interventions for staff and pupils
2021 Primary 2023 Primary 2021 Secondary 2023 Secondary
Very High 5% 6% 17% 18%
High 3% 4% 9% 8%
Slightly Raised 7% 8% 15% 15%
Close to Average 85% 82% 59% 59%
0%
20%
40%
60%
80%
100%
Total Difficulties - % of pupils in each category across 2021 and 2023
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2.14 In response to an increase in requests for support in the area of wellbeing, stress and
anxiety Educational Psychologists developed a suite of materials for use in training and
case work in 2019. In 2023-24 a further 48 practitioners attended these sessions. 
2.14.1 Staff evaluations showed a 26% increase for knowledge of body and brain     responses
to stress and anxiety, and 20% increase in how to calm their bodies and brains (see
figure 8). This will allow them to better support children, young people and families. 
Figure 8: Impact on children of wellbeing, stress and anxiety interventions   
2.14.2 Other work included direct work with young people. For example a group of secondary
pupils participated in a workshop and reported a 32% increase in knowledge and
understanding, and a 72% increase in their knowledge of how to calm their bodies and
brains. Staff and pupil evaluations highlighted the positive impact of the sessions.
Supporting children and young people with grief, loss and change (Seasons for Growth)
2.15. To date, over 550 Companions have been trained to deliver Seasons for Growth to
support children and young people, parents/carers, and adults experiencing significant
change or loss.  Pupils have seen gains in building positive relationships, managing
emotions, and improving confidence. 
2.15.1 In 2023-24, 18 practitioners attended Seasons for Growth Children and Young People
Companion Training sessions, gaining skills, knowledge, and confidence to begin
facilitating groups to support children and young people.   
2.15.2 In addition, 21 practitioners attended the Adult Programme Training and a further 4
attended the Parent Programme Training. Reconnector sessions allowed 12 trained
practitioners to share practice and reinforce their knowledge. 
Healthy Sleep Workshops 
2.16 Good sleep is critical for overall functioning and has a direct impact on learning, mental
health and attendance. To date, 100 parents, 91 young people, and 93 practitioners
have attended Educational Psychology healthy sleep workshops. Participants come
from across the estate e.g. We Aspire outreach, ASN, primary, secondary, and early
years including partnership nurseries. In addition, direct intensive level work has been
delivered to 13 children and young people. 
2.16.1 In 2023-24, 22 parents/carers and 18 practitioners attended the workshops. There was
a 59% increase for practitioners and a 32% increase for parents in their knowledge and
6.6
8.3
0
2
4
6
8
10
PRE POST
Mean staff knowledge ratings of how the
body and brain responds when you feel
stressed and anxious
7
8.4
0
2
4
6
8
10
PRE POST
Mean staff knowledge ratings of how to
calm your body and brain when you feel
stressed and anxious
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understanding of the importance of healthy sleep for learning and development.
Parental feedback included: ‘I’ll put into practice some of things we spoke about –
winding down at night, less screen time, reading a book to my child before she goes to
sleep’. ‘I will turn devices off earlier’. 
Literacy intervention (Wave-3) 
2.17 Educational Psychology co-delivered the Literacy Intervention Wave 3 with colleagues
from the Innovation and Improvement Hub to 18 teachers (6 cluster teachers) from 17
establishments. 
2.17.1 Immediate evaluation confirms increase in practitioner confidence (from 3.51 to 8.44)
in use of literacy assessment and intervention approaches. 
2.17.2 Medium term evaluation indicates at least 33 children have received Wave 3 since April
2024 reporting improvements in reading levels, recognition of initial letter sounds,
knowledge of high frequency words, application of reading strategies and enhanced
confidence in reading. 
Autism – Supporting Neurodiversity 
2.18. Recent research shows the that 86% of autistic children attend mainstream schools in
Scotland (Maciver et al, 2023). 
2.18.1. NLCEPS have a range of offers from authority, establishment and individual level to
support the presumption of mainstream as shown in figure 9. In 2023-24 328
participants across 57 establishments have participated in NLCEPS offers supporting
neurodiversity. 
Educational Psychology Autism Work 2023-24 
Authority Wide  Establishment Support
• P1 teachers CLPL "Lets Not Just
See How It Goes" 
• SCERTS Practitioner Forum 
• Probationer teacher CLPL 
• Pilot Parent SCERTS workshop
• Autism CLPL for early years,
primaries and secondaries
supporting inclusion 
• Individual casework 
Supporting implementation of Social Communication Emotional Regulation
Transactional Support (SCERTS) 
Figure 9. NLCEPS Autism Strands 2023-24 
Autism - Collaborations with National Bodies 
2.19. NLEPS collaborated with the National Autism Implementation Team (NAIT) to deliver
CLPL to teachers for pupils starting P1 in August 2024. 
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2.19.1    NAIT‘s P1 professional learning module “Let’s Not Just See How It Goes” was piloted
by NLEPS to 36 teachers from 28 establishments in June 2024.  This contributed to an
Autism Professional Development Day delivered alongside colleagues from a
Language and Communication Support Centre, (LCSC), the Neurodevelopmental
Team, Speech and Language Therapy and EF Inclusion CIOs. 
Figure 10: P1 practitioners confidence following autism training   
2.19.3 This training increased practitioner confidence (from 6.36 to 8.45) to receive
neurodivergent pupils into their mainstream classes (see figure 10). 
2.19.4 In June 2024 30 NLC Educational Psychologists were also introduced to the materials
to support future delivery. 100% of EP evaluations indicated they were likely to deliver
this to their establishments, with some sessions scheduled. 
Fostering, adoption and kinship care
2.20. Educational Psychologists from NLCEPS continue to be core members of North
Lanarkshire’s Fostering and Adoption Panel.  This multi-agency decision making panel
meets fortnightly and makes important decisions in relation to North Lanarkshire’s
fostering and adoption cases. 
2.20.1. Educational Psychologists were represented on 38 Fostering and Adoption and Kinship
Care Panels that were held over the last year, 2023-24. 
2.20.2. NLCEPS continue to provide support and development for potential foster carers and
adopters, current foster carers and adopters and Children’s Carer and Kinship Care
teams.
Educational Psychology Support at the Intensive Level 
2.21 At the intensive level Educational Psychologists work in partnership to provide
consultation, assessment and interventions to our most vulnerable children and
families. 
Resilience Planning Toolkit – improving outcome planning for children 
2.22 In 2023-24 107 staff took part in training in the use of the Resilience Planning Toolkit
to support GIRFEC assessment and planning. Practitioners attended training and
coaching refresher sessions. Training increased their knowledge and confidence by
49% and the refreshers by 93%.
0
2
4
6
8
PRE POST
Practitioner P1 Teacher Confidence
"Lets Not Just See How It Goes"
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Figure 11: Resilience Planning Toolkit Training session 2023-24 
Figure 12: Mean Staff Confidence Ratings following training sessions 
2.22.1 Staff commented that: 
“The toolkit allowed us to pinpoint areas of strength and development for the young people.
We were then able to make more specific and manageable targets for the term and input
these into the GIRFME plans. The toolkit also highlighted to teachers some specific areas to
explore and resources which could be used and implemented in class.” 
Assessing Children’s Development (using Teaching Talking resource)
2.23.1 In 2023-24 152 practitioners from 33 establishments were provided with training &
coaching sessions to assist them in assessing child development. 
2.23.2 Across all CLPL models, practitioners' confidence in assessing children’s development
increased from 3.7 to 8.5 (out of 10) following training. 
4.4
8.5
0
2
4
6
8
10
Pre-Training Post-Training
Mean Staff Confidence Ratings
Resilience Planning Toolkit Refresher
Sessions
82%
9%
9%
Resilience Toolkit Training Delivery
Session 2023-24
Training
Refresher training
Coaching
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Figure 13: Comments from practitioners following training and coaching sessions 
2.23.2 Data from EP’s reveal that Teaching Talking is frequently used in establishments to
support practitioners’ understanding of children’s needs. 
Video Interaction Guidance (VIG) 
2.24 A total of 453 children and families across North Lanarkshire have now benefited from
accessing this therapeutic intervention, with 23 new clients from August 2023. 
2.24.1 In line with previous data 100% of clients report that VIG was worthwhile, that it
effectively improved communication and relationships and helped achieve personal
goals for their child.  One parent noted: 
Figure 14: Feedback from a parent following the VIG intervention 
2.24.2 Commitment to delivery of high-quality support remains high with VIG practitioners
actively engaging with CLPL offers at local and/or national level.   
Video Enhanced Reflective Practice (VERP)    
2.25 The power of VERP as an effective coaching and mentoring programme is
recognised across NLC and beyond.  VERP is a central component of the NHS
Lanarkshire / NLC Early Speech Language and Communication Project aligned with
the Scottish Government’s priority of promoting and supporting early childhood
language development. 
“The sessions were extremely informative and
lots of knowledge was shared about how the
Teaching Talking toolkit can support us in the
continuous assessment of our children,
identifying barriers and strengths in their
learning and inputting the appropriate targeted
“How can we use the assessment to
support our children. It helps us to see
clearer children’s strengths and areas
of development and support them
accordingly.” 
‘I know about body language
and the little things I do now
that makes our time together
better’ 
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2.25.1 20 practitioners across 7 early years establishments have successfully engaged with
the programme over the session 2023-24, giving a total of 1,010 participants. 
2.25.2 All participants reported making changes to their practice which they feel have had a
positive impact on the children with whom they work. Most commonly participants
reflected on the importance of giving children time and space.  For example, one
participant noted that as a result of the training. 
Figure 15: A comment from a practitioner following VERP training sessions 
2.25.3 Feedback in terms of longer-term impact is encouraging with 83% of participants noting
plans to continue to use VERP as an ongoing self-reflection and planning tool. 
Impact of Educational Psychologist’s individual casework 
2.26 In July 2024 approximately 1,650 cases were open to the Educational Psychology
Service and approximately 750 of these were new cases opened during the 2023-24. 
Figure 16: Open cases to Educational Psychology Service role or presenting issue   
33%
26%
9%
12%
8%
12%
EPS Open Cases in 2023-24 by role or
presenting issue
Assessment
Emotional/Behavioural
Speech/Communication
Learning/Educational
Transition / Alternative
placement
Others (Multiple Categories)
‘I give children more time to react /
engage, and I take more time to
think about how I react in certain
situations’
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Figure 17: Parent / carer feedback themes 
2.26.1 Cases were opened for a variety of needs (see figure 16). The highest (33%) were 
requests for Educational Psychologists to contribute to the GIRFEC assessment 
process. This is where elements of the child’s needs are still being determined. The 
second most prevalent reason for referral is emotional/behavioural (26%). 
2.26.2 Evidence of the impact of Psychologists’ casework is gathered through a few
mechanisms e.g. intervention data, Annual Planning Reviews, parent/carer surveys
and casework evaluation forms. Parent/carer(s) survey responses indicated positive
outcomes in the themes captured in figure 17.
2.26.3 Positive outcomes for children reported in casework evaluations included: reduced
stress and anxiety, enhanced relationships, and increased attendance. 
Counselling in Schools 
2.26 North Lanarkshire Council receives funding from The Scottish Government to provide
a counselling service in schools to all children and young people aged 10 and above.
Oversight of this work sits with the Educational Psychology Service. 
2.27.1 A total of 3,127 children and young people were supported between July 2023 and
June 2024.  
2.27.2. Evaluations highlighted that 89% of children and young people supported say that
counselling has helped them to identify issues and set goals to work towards, and 83%
of children and young people supported say that they have had an increased
confidence to manage their issues after finishing their counselling. 
2.27.3. Staff evaluation shows 76% of staff agree that counselling has improved outcomes for
individual children and young people, and 70% of staff agree that themes from referrals
and issues addressed in counselling have impacted on planning for supporting children
and young people in school. 
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Figure 18: Staff agreement ratings of counselling improving outcomes for children and
young people, and issues addressed impacting on planning for children and young people.   
Educational Psychology Priorities for 2024-25 
2.30 Analysis of outcome data collected by the Educational Psychology Service and a recent
Service audit using the newly published Association of Educational Psychology
(ASPEP) performance indicators have been used to identify improvement priorities.
These include: 
2.30.1 To continue to develop and refine mechanisms to measure the impact of the
educational psychology service offers / interventions and make adjustments where
required. 
2.30.2 To contribute to ‘tests of change’, working collaboratively with colleagues in
establishments, the SAC Team, the Learning Hub, and National bodies with a focus on
improving children’s expressive language, literacy, numeracy and implementation of
restorative approaches. 
2.30.3 To develop existing offers and interventions based on self-evaluation from 2023-24
e.g., solution-oriented approaches. 
2.30.4 To scope new interventions in response to self-evaluation data and local priorities e.g.,
implementation of Social Communication Emotional Regulation Transactional Support
(SCERTS). 
3. Measures of success 
3.1  The purpose of the work of the Educational Psychology Service is to improve
outcomes for children and young people. As demonstrated in this report a variety of
measures are used to capture progress in key areas of health and wellbeing and
learning and teaching. Measures of success include: 
• Improvement in staff and carers confidence, knowledge and skills enabling them to
better support children and young people. 
• Progress against individual targets for children. 
0%
10%
20%
30%
40%
50%
60%
70%
10%
65%
25%
Counselling has improved outcomes for
individual children and young people?
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
0%
10%
20%
30%
40%
50%
60%
10%
60%
25%
5%
Themes emerging from referrals and issues
addressed in counselling have impacted on
planning for supporting children and young
people in school?
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
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• Provision of a link Educational Psychologist to all NLC establishments. 
• Contribution to improved attainment and attendance figures.     
Gerard McLaughlin     Barry Smedley 
Chief Officer (Education – North)   Chief Officer (Education – South)   
5. Impacts 
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
If Yes, has an assessment been carried out and published on the council’s
website? https://www.northlanarkshire.gov.uk/your-community/equalities/equality-
and-fairer-scotland-duty-impact-assessments 
Yes ☐ No ☐
5.2 Financial impact 
Does the report contain any financial impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant financial impacts been discussed and agreed with
Finance? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant HR impacts been discussed and agreed with People
Resources? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.4 Legal impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☐ No ☒ 
If Yes, have all relevant legal impacts been discussed and agreed with Legal and
Democratic? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.5 Data protection impact
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Does the report / project / practice contain or involve the processing of personal
data?   
Yes ☐ No ☒ 
If Yes, is the processing of this personal data likely to result in a high risk to the
data subject? 
Yes ☐ No ☐ 
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☐ No ☐
5.6 Technology / Digital impact 
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management,
or connectivity / broadband / Wi-Fi? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
Where the impact identifies a requirement for significant technology change, has
an assessment been carried out (or is scheduled to be carried out) by the
Enterprise Architecture Governance Group (EAGG)? 
Yes ☐ No ☐
5.7 Environmental / Carbon impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.8 Communications impact 
Does the report contain any information that has an impact on the council’s
communications activities? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.9 Risk impact 
Is there a risk impact? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or
Service or Project Risk Registers), and how they are managed? 
5.10 Armed Forces Covenant Duty 
Does the report require to take due regard of the Armed Forces Covenant Duty (i.e.
does it relate to healthcare, housing, or education services for in-Service or ex-
Service personnel, or their families, or widow(er)s)? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the provision which has been made to
ensure there has been appropriate consideration of the particular needs of the
Armed Forces community to make sure that they do not face disadvantage
compared to other citizens in the provision of public services. 
5.11 Children’s rights and wellbeing impact 
Does the report contain any information regarding any council activity, service
delivery, policy, or plan that has an impact on children and young people up to the
age of 18, or on a specific group of these?
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Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact and the provision that has
been made to ensure there has been appropriate consideration of the relevant
Articles from the United Nations Convention on the Rights of the Child (UNCRC).
The work of the Educational Psychology Service is underpinned by UNCRC and is
intended to strengthen NLCs GIRFEC approaches. 
If Yes, has a Children’s Rights and Wellbeing Impact Assessment (CRWIA) been
carried out? 
Yes ☐ No ☒ 
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North Lanarkshire Council
Report 
Does this report require to be approved? ☒ Yes  ☐ No
Ref Date 10/09/24 
Resilient People and Brighter Futures: Report on progress in
relation to community learning and development activity
From Alison Gordon, Chief Social Work Officer (Children, Families, Justice and
Integrated Practice)
E-mail GordonAl@northlan.gov.uk Telephone 01698 332001 
Executive Summary
This report provides an overview on progress in relation to community learning and
development activity for the year 2023/24. This includes both universal and targeted work
with an emphasis on engagement with vulnerable people living in the lowest 20% data
zones in Scotland and other vulnerable groups as reflected within the national self-
evaluation framework for community learning and development. 
Recommendations
It is recommended that the Education, Children and Families Committee: 
(1) Endorse the contents of this report. 
The Plan for North Lanarkshire
Priority Enhance participation, capacity, and empowerment across our
communities
Ambition statement (6) Raise attainment and skills for learning, life, and work to
enhance opportunities and choices
Programme of Work Resilient People 
Education, Children and Families Committee
Item 5
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1. Background 
1.1 The Programme of Work to 2028 (Policy and Strategy Committee, 16th March 2023)
contains seven interdependent and cross cutting themes. Community learning and
development activity is key to many of the actions outlined in the Programme of Work
and its recently updated Delivery Plan (Policy and Strategy Committee, 14th March
2024), particularly within the priorities of Resilient People and Brighter Futures.
1.2 As in previous years, this report will summarise progress and performance in relation
to community learning and development activity, including both universal and targeted
work with an emphasis on engagement with vulnerable people living in the lowest 20%
of Scottish data zones and other vulnerable groups as reflected within the national self-
evaluation framework for community learning and development (CLD).
1.3 This report reflects the ongoing actions carried out within the current Community
Learning & Development Action Plan for 2022-2025 (Appendix 1) which merged the
previous Adult Learning, Family Learning, Youth Work and Recovery plans into one
plan to ensure a connected and cohesive approach to delivery.
1.4 This report also highlights performance for the year 2023/24 against the following
Community Learning & Development (CLD) reportable indicators within the Strategic
Performance Framework: 
• Percentage of children aged 0-7 participating in CLD programmes from the 20%
most deprived datazones in Scotland (SIMD 1 & 2)
• Percentage of young people aged 8–15 participating in CLD programmes from the
20% most deprived datazones in Scotland (SIMD 1 & 2)
• Percentage of adults aged 16 and over participating in CLD programmes from the
20% most deprived datazones in Scotland (SIMD 1 & 2)
• Number of national qualifications gained by learners 16 and over participating in
CLD programmes
• Number of distinct learners 16 and over participating in CLD programmes who have
gained national qualifications
• Number of literacy, numeracy and digital learning outcomes achieved by
participants in CLD programmes
• Number of English for Speakers of Other Languages (ESOL) learning outcomes
achieved
• Number of youth work outcomes achieved through CLD programmes
• Number of youth accredited learning awards achieved through CLD programmes
• Number of distinct individuals achieving youth accredited learning awards through
CLD programmes
• Number of family learning outcomes achieved by learners 16 and over in parenting
and family learning programmes
• Number of family learning outcomes achieved by learners 0-15 in family learning
programmes 
1.5 These indicators, along with a wider suite of data not reported within the Strategic
Performance Framework, assist Community Learning & Development in assessing
impact alongside qualitative information such as feedback from learners and partners. 
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1.6 In addition to this process of self-evaluation, CLD provision is also subject to The
Requirements for Community Learning and Development (Scotland) Regulations 2013
and associated guidance for local authorities. Outcomes, improvement activity and the
demonstration of positive impact are captured through the How Good Is Our
Community Learning & Development? (4th Version) evaluation framework from
Education Scotland. HM Inspectors evaluate and report on the quality of CLD provision
across all local authorities in Scotland through local inspection and progress visits. The
most recent visit by HM inspectors took place in December 2023, with North
Lanarkshire receiving the highest level of evaluation. Further details are outlined below. 
2. Report
Continued Recovery
2.1 Since the removal of COVID restrictions in 2021, the number of unique learners
engaging with CLD has continued to increase for the past three years in a row. As
detailed below, at total of 8630 distinct children, young people and adults engaged in
CLD programmes during the year 2023/24. Trend data shows that enrolment in CLD
programmes has not only recovered in recent years but is now actually 15% higher
than it was prior to the pandemic (reporting year 2019/20).
Engagement in CLD Programmes 
2.2.1 In 2023/24, 8630 individuals engaged with Community Learning and Development.
This is a 12% increase on the previous year’s figure (7710), which itself was a 40%
increase from the year before. This figure records the number of unique learners on
CLD programmes (i.e. learners counted once per year regardless of how many times
they engage). 
2.2.2 The Scottish Index of Multiple Deprivation (SIMD) is used to identify datazones in
North Lanarkshire where the highest deprivation occurs. Around 34% of the
datazones in North Lanarkshire are classed as being in the most deprived 20% of
datazones in Scotland (SIMD 1 & 2), accounting for just under 33% of the local
population (SIMD - 2020). Although CLD provision is targeted using SIMD data, it is
not confined solely to those datazones as deprivation and a lack of life chances can
affect people wherever they live.
2.2.3 Over the past year 3390 adults, aged 16 and over, enrolled in CLD programmes (up
from 2981 adults in 2022/23). Of those learners, 45% lived within the 20% most
deprived areas in Scotland. This is an increase of 1 percentage point on last year.
2.2.4 A total of 4304 young people aged between 8 and 15 engaged in CLD provision (up
from 3829 young people in previous year), with 40% living within the 20% most
deprived national datazones. This is a slight fall of 3 percentage points from the
previous year. 
2.2.5 CLD provision included 936 children (up from 900 children in 2022/23), with 48%
coming from postcodes ranked in the lowest 20% of Scottish datazones (SIMD). This
is a decrease of 2 percentage points from last year, although still above the service
target of 45.5%. 
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2.2.6 On average, this meant that 43% of all CLD participants (children, young people and
adults) were from the most deprived datazones in Scotland. This is similar to the 44%
recorded last year. As 33% of North Lanarkshire’s general population live in SIMD 1
and 2 datazones, this shows that CLD provision continues to effectively target those
who may face the most barriers. Given the overall increase in learners over the past
year, this means that CLD supported over 300 more learners from SIMD 1 & 2 areas
compared to the previous year. 
2.2.7 CLD’s social media accounts have continued to actively promote the work of
Community Learning & Development and recognise the achievements of learners
and participants. Since being streamlined in 2021/22, social media channels have
focused on the key CLD themes of Adult Learning & Resettlement, Family Learning
& Parenting and Youth Work, complemented by specific channels for focussed
areas of work such as community-based Gaelic. 
2.2.8 Youth Work social media accounts, across platforms such as Twitter, Facebook and
Instagram, Twitter have a total of 8144 followers, which is an increase of 14% on the
previous year (7160). Family Learning channels have seen a 37% increase in
followers over the last year, rising from 2058 to 2810 followers. Adult Learning
channels have 1539 followers, which is a 41% increase on the previous year (1094).
In total, CLD social media channels have a following of 14053 people, an increase of
20% on last year.
2.2.9 In addition to social media, Community Learning & Development regularly update
learners and partner organisations through the use of other digital tools and traditional
media. Information is also communicated through reports, newsletters and Sway
documents, including the Council’s We Aspire update and CLD’s own newsletters. An
example of a CLD report (Summer 2023) can be found at https://bit.ly/CLDsummer23
and a recent CLD Newsletter at https://bit.ly/CLDspring24 for information.
2.2.10 The key CLD engagement figures for the year 2023/24 are therefore, in summary: 
Engaged with 8630 individuals  Up 12% from 2022-23
• Children (0-7 years):
936 individuals  Up 4% from 2022-23
• Young People (8-15 years):
4304 individuals  Up 12% from 2022-23
• Adults (16+):
3390 individuals  Up 14% from 2022-23
3693 individuals engaged from SIMD
1 & 2 datazones  Up 301 from 2022-23
14053 total social media followers  Up 20% from 2022-23 
2.2.11 The next section of the report provides an outline of some of the particular
programmes and learning opportunities provided during 2023/24 and their related
performance indicators. 
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Adult Learning & Resettlement 
2.3.1 CLD staff continue to provide a range of nationally accredited learning programmes
for adults including core skills in areas such as literacy, numeracy, IT,
communications, working with others and problem solving. Nationally recognised
qualifications include SQA (Scottish Qualifications Authority) units and awards. A total
of 488 SQA units and awards were achieved this year via the CLD team. This is a
substantial increase of 336% compared to last year’s figure of 112. This increase has
been partly due to additional courses in ESOL and Adult Numeracy via externally-
funded projects such as Resettlement and Multiply (Sum It Up).
2.3.2 In addition to SQAs delivered solely by the CLD team, a further 104 SQA units were
achieved by learners during 2023-24 in partnership between CLD and other local
providers such as schools and colleges. This means that a total of 592 SQAs were
achieved by CLD learners.
2.3.3 To better reflect the range of other awards achieved by adults, which can include non-
SQA qualifications such as First Aid, REHIS Food Hygiene, Adult Achievement
Award, Discovery Award and others, this indicator was recently widened to include all
national qualifications.
2.3.4 Overall, including SQAs and the other awards noted above, 484 unique learners over
the age of 16 gained a total of 651 national qualifications. During the previous year
(2022/23), 169 learners gained 238 qualifications. This represents substantial
increases during 2023/24 of 186% and 174% respectively.
2.3.5 For the second year running, there has been a large increase in the provision of
English for Speakers of Other Languages (ESOL) during 2023/24. CLD responded to
the needs of 546 unique learners whose first language is not English and supported
them to achieve 3964 learning outcomes. This is a 19% increase in the number of
individuals taking part and a 34% increase on the ESOL outcomes previously
recorded in 2022/23 (2957). These figures include work with those under the age of
16 where relevant.
2.3.6 The multi-agency Resettlement Team sits within the remit of Community Learning &
Development. In addition to existing ESOL provision, the support given by the
Resettlement Team to Ukrainian learners over the past two years has increased
these figures, along with continued to support to those resettled through previous
schemes relating to Syria, Afghanistan and other countries. 
2.3.7 As of 31st July 2024, there are 251 properties occupied in North Lanarkshire by over
550 known Ukrainian Displaced People. Accommodation is provided via local hosts
(57 guests in 25 hosting arrangements) and Council arranged properties, including
High Coats in Coatbridge (309 people in 144 properties) and Birkshaw Tower in
Wishaw (121 people in 53 properties). 
2.3.8  The Adult Learning & Resettlement Team also support families here through the
Afghan Relocation and Assistance Policy and to date have resettled 30 people (7
households) and also support 8 families, totally 27 people, through the UK
Resettlement Scheme. The team also work in partnership with Social Work
colleagues to support the learning and integration offer for Unaccompanied Asylum
Seeking Children. Personal Integration Plans are developed with individuals detailing
learning and integration opportunities including ESOL and Health & Wellbeing
classes. 
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2.3.9  To compliment the current ESOL classes already available in six North Lanarkshire
venues, additional targeted ESOL & Employability courses have now been offered to
support residents looking for work. In addition, six Chat Cafés have been launched
across North Lanarkshire to support integration and community connections. 
2.3.10 Using a Community Learning & Development approach to working with resettled
families, youth provision has been developed further by the Adult Learning &
Resettlement Team. The Connect Youth Group, for young people from resettled
backgrounds, now meets twice per week and a separate junior group has been
developed for young people under the age of 16. Over the past year, the team have
worked with partners including Police Scotland, Scottish Fire Service and Active NL to
enrich the learning programme for young people. 
2.3.11 Community Learning and Development provides support to adults aged over 16 to
improve their literacy, numeracy and digital skills. In 2023/24 a total of 687 unique
participants engaged with adult literacy, numeracy and digital programmes, which is
more than double the learners in the previous year (313 learners). These learners
achieved 3405 learning outcomes (up from 1339 in 2022/23) representing an
increase of 154%. These outcomes, which now far exceed pre-COVID levels, have
been supported by the introduction of Multiply adult numeracy funding via the UK
Shared Prosperity Fund (UKSPF). Further details on the CLD team’s Multiply
programme, known locally as ‘Sum It Up’, can be found of the Sum It Up pages on
the NLC website.
2.3.12 CLD also contributes to the Council's Gaelic Language Plan through a range of
programmes, classes and support to communities. 136 unique learners attended
Gaelic programmes during 2023/24. This is an increase of 72% on the previous year
(79 individuals). 
Family Learning 
2.4.1 Community Learning and Development plays a key role in raising the attainment of
children and young people in North Lanarkshire through work with parents, carers
and families. CLD teams are directly involved in school-based family learning, through
Homelink Workers (Nursery), CLD Workers Schools (Primary) and Home School
Partnership Officers (Secondary). Parents benefit from using learned family learning
techniques at home and their children directly benefit from increased parental skills,
confidence and ambition.
2.4.2 During 2023/24, 1992 unique individuals (an increase of 2% from 2022/23) took part
in family learning programmes and 973 learners participated in parenting support
programmes. 
2.4.3 Parents, carers and children benefit from a range of family learning and parenting
programmes with progress measured through thematic learning outcomes. In
2023/24, 3709 family learning outcomes were achieved by adults aged 16 and over
(an increase of 4%) and 1365 outcomes were achieved by children and young people
aged 15 and under (an increase of 34%). In total, 5074 family learning outcomes
were achieved, which is an increase of 497 (11%) on the previous year. 
2.4.4 Requests for Assistance (RFAs) are received by the CLD team from colleagues in
education establishments, health, social work and other services, seeking intensive
family learning and parenting support for specific families. During 2023/24 a total of
635 unique individuals requiring intensive family support were referred to the CLD
Family Learning team from schools, other council services and external agencies.
This was increase of 129% (more than double) from the previous year in 2022/23
(277 individuals).  Page 30 of 134

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Youth Work 
2.5.1 The delivery of youth work services is based on a hybrid model of universal and
targeted provision. This includes provision such as community-based youth groups,
thematic groups, work with schools, individual support and diversionary work with
young people.
2.5.2 Community Learning & Development has continued to target work with young people
based on need, including young carers, young people with additional support needs,
those with health issues and those who are experiencing, or have had experience of,
care. Support is carried out by CLD staff within schools, geographic communities and
communities of common interest across North Lanarkshire. Staff work directly with
young people and, where appropriate, their families in addition to providing general
information about wider youth services and support available through partnership
working, signposting of provision and communication through social media. 
2.5.3 In addition to quantitative measures of engagement, achievement and attainment for
young people, a suite of National Youth Work Outcomes has recently been updated
as part of the wider Youth Work Outcomes and Skills Framework. These seven youth
work outcomes describe the key overarching impacts of youth work. During the initial
testing of the new process in 2022/23, 9346 youth work indicators, supporting these
outcomes, were recorded by young people across North Lanarkshire. Over the past
year, like for like indicators substantially increased to 39,574 (around four times the
previous figure). In order to track more manageable data, only full outcomes achieved
will now be recorded. A total of 6064 youth work outcomes were achieved by 1534
young people in 2023/24, which will be our baseline moving forward. 
2.5.4 CLD has continued to ensure that the voices of young people are heard by supporting
local youth forums, the North Lanarkshire Youth Council and Members of the Scottish
Youth Parliament (MSYPs). The views of young people have been fed into Council
and local partnership discussions such as Community Board meetings, and national
consultations through Scottish Youth Parliament Members’ motions. A total of 287
unique young people were formally involved in CLD led youth voice programmes in
2023/24, up by 3% from the previous year.
2.5.5 Young people have continued to gain skills and knowledge throughout 2023/24 by
participating in a range of youth accredited learning awards including the Duke of
Edinburgh’s Award, Youth Achievement Award, Dynamic Youth Award, North
Lanarkshire Challenge, Saltire Award, Hi5 Award and Outdoor Discovery Awards. 
2.5.6 During 2023/24 a total of 1738 unique individuals received 2310 youth accredited
learning awards. This represents a large increase of 70% in learners achieving (was
1024) and a 96% increase in the number of awards achieved (was 1181) over the
past year. The number of youth accredited awards achieved has therefore almost
doubled in the past year.
2.5.7 Youth accredited learning awards are tailored to suit young people’s needs and
abilities. A wide range of options are therefore available, but the largest categories of
awards over the past year have been Dynamic Youth (644), Saltire Award (497),
Duke of Edinburgh’s Award (373) and North Lanarkshire Challenge (265). Of those
completing their Duke of Edinburgh’s Award, 18 achieved the highest level (Gold)
which is more than double the previous year’s total of 8. 
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Health & Wellbeing 
2.6.1 As set out in the Community Learning & Development Action Plan for 2022-2025
(Appendix 1) there are a number of cross cutting themes delivered across Community
Learning & Development including equality, diversity, the environment and health and
wellbeing. As part of CLD’s learning offer, a range of CLD opportunities are
specifically designed to improve health and wellbeing, including the promotion of
positive mental and physical health, in response to the needs of learners.
2.6.2 Mental health and wellbeing is supported across youth work and all other parts of
CLD provision. Across Community Learning & Development activity in 2023/24, 6099
people took part in programmes aimed at promoting positive mental health including
stress management, confidence building, emotional literacy and coping with
bereavement or loss. This was an increase of 25% from the previous year (4887
people).
2.6.3 Many of the mental health and wellbeing programmes delivered are nationally
recognised courses. A total of 599 individuals attended Living Life to the Full
programmes exploring cognitive and behavioural approaches, 112 people took part in
Seasons for Growth programmes, dealing with bereavement and loss and 163
individuals participated in Let’s Introduce Anxiety Management (LIAM) programmes,
looking at early interventions for young people around low-level anxiety. 
2.6.4 Physical health and wellbeing are also supported across CLD activity through
programmes designed to explore topics such as nutrition, sleep, exercise and sexual
health or raising awareness of the impact of smoking, alcohol and substance misuse.
In total 1546 people attended CLD health-related courses or programmes over the
past year.
2.6.5 Again, wider physical health programmes delivered by CLD staff also include
nationally endorsed courses such as sleep awareness for families (Sleep Scotland)
and baby massage (International Association of Infant Massage). 148 people took
part in sleep awareness programmes in 2023/24 and 462 participated in baby
massage. 
How Good Is Our Community Learning & Development? (HGIOCLD)
2.7.1 In addition to the internal reporting and evaluation noted above, CLD provision is also
subject to The Requirements for Community Learning and Development (Scotland)
Regulations 2013 and associated guidance for local authorities. The improvement of
outcomes and the demonstration of positive impact is captured through the How
Good Is Our Community Learning & Development? (HGIOCLD) evaluation framework
from Education Scotland. 
2.7.2 As with other sectors, such as schools and colleges, HM Inspectors of Education
(HMIe) evaluate and report on the quality of CLD provision across all local authorities
in Scotland through local inspection and progress visits. Inspections are based on the
quality indicators outlined in the HGIOCLD framework noted above. Although full,
one-week, CLD inspections have been put on hold while HMIe undergoes
restructuring, shorter 3-day progress visits have taken place instead. 
2.7.3 The most recent visit by HM inspectors took place in December 2023 and was
published in February 2024, with North Lanarkshire receiving the highest level of
evaluation. 
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2.7.4 The report noted that CLD staff were making “sufficient progress with their CLD plan
and have the capacity to continue to improve”. The report highlighted positive work
around the local vision for CLD, effective partnership working, strong use of data and
target setting and “Clear pathways to volunteering, achievement and employment”
including the provision of awards and accreditation for young people and adults.
2.7.5 As a result of the positive inspection, no further actions or follow up visits are required
by HMIe until the next round of inspections begin.
2.7.6 Two areas of practice were highlighted by HMIe during their progress visit for sharing
nationally on the Education Scotland website. These examples were focussed on the
safeguarding of young people and the team’s well-embedded approach to developing
local staff and volunteers, particularly through the use of accreditation. 
Review of CLD Service Delivery, Including the Provision of Youth Diversionary
Activities
2.8.1 In line with the Council’s decision to achieve a Year 2 (2025-26) budget reduction, a
saving of £883k is required within the Community Learning & Development team,
including the provision of Saturday night diversionary activities. In addition to the Year
1 (2024-25) saving of £163k, this totals £1.046m from the current core budget of
£5.1m (20% reduction). The 20% reduction was agreed by the Council in February
2024 and was noted as a ‘Review of CLD service delivery, including the provision of
youth diversionary activities’.
2.8.2 As part of this ongoing review, the Community Learning & Development team have
met with staff and stakeholders to look at current provision, available intelligence and
opportunities for improvement. A further stakeholder engagement session regarding
diversionary youth work provision on Saturday nights is due to take place in August
2024. This, along with other feedback, will inform a formal Options Appraisal exercise
to review saving options across the CLD service. A report on the Options Appraisal
exercise and proposals for the delivery of the outstanding saving requirement will be
considered by the Corporate Management Team prior to presentation at the next
cycle of the Education, Children and Families Committee in November 2024 
3. Measures of success 
3.1 Strategic Performance Framework outcomes and indicators for 2023/24. 
4. Supporting documentation 
Appendix 1 - Community Learning & Development Action Plan for 2022-2025 
Alison Gordon
Chief Social Work Officer (Children, Families, Justice and Integrated Practice) 
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5. Impacts 
5.1 Public Sector Equality Duty and Fairer Scotland Duty
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty?
Yes ☐ No ☒
If Yes, please provide a brief summary of the impact? 
If Yes, has an assessment been carried out and published on the council’s
website? https://www.northlanarkshire.gov.uk/your-community/equalities/equality-
and-fairer-scotland-duty-impact-assessments
Yes ☐ No ☐
5.2 Financial impact
Does the report contain any financial impacts?
Yes ☐ No ☒
If Yes, have all relevant financial impacts been discussed and agreed with
Finance?
Yes ☐ No ☐
If Yes, please provide a brief summary of the impact?
5.3 HR policy impact
Does the report contain any HR policy or procedure impacts?
Yes ☐ No ☒
If Yes, have all relevant HR impacts been discussed and agreed with People
Resources?
Yes ☐ No ☐
If Yes, please provide a brief summary of the impact?
5.4 Legal impact
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)?
Yes ☐ No ☒
If Yes, have all relevant legal impacts been discussed and agreed with Legal and
Democratic?
Yes ☐ No ☐
If Yes, please provide a brief summary of the impact?
5.5 Data protection impact
Does the report / project / practice contain or involve the processing of personal
data?
Yes ☐ No ☒
If Yes, is the processing of this personal data likely to result in a high risk to the
data subject?
Yes ☐ No ☐
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk
Yes ☐ No ☐
5.6   Technology / Digital impact
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management,
or connectivity / broadband / Wi-Fi?
Yes   ☐ No ☒
If Yes, please provide a brief summary of the impact?
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Where the impact identifies a requirement for significant technology change, has
an assessment been carried out (or is scheduled to be carried out) by the
Enterprise Architecture Governance Group (EAGG)?
Yes ☐ No ☐
5.7 Environmental / Carbon impact
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters?
Yes ☐ No ☒
If Yes, please provide a brief summary of the impact?
5.8 Communications impact
Does the report contain any information that has an impact on the council’s
communications activities?
Yes ☐ No ☒
If Yes, please provide a brief summary of the impact?
5.9 Risk impact
Is there a risk impact?
Yes ☐ No ☒
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or
Service or Project Risk Registers), and how they are managed?
5.10 Armed Forces Covenant Duty
Does the report require to take due regard of the Armed Forces Covenant Duty (i.e.
does it relate to healthcare, housing, or education services for in-Service or ex-
Service personnel, or their families, or widow(er)s)?
Yes ☐ No ☒
If Yes, please provide a brief summary of the provision which has been made to
ensure there has been appropriate consideration of the particular needs of the
Armed Forces community to make sure that they do not face disadvantage
compared to other citizens in the provision of public services.
5.11 Children’s rights and wellbeing impact
Does the report contain any information regarding any council activity, service
delivery, policy, or plan that has an impact on children and young people up to the
age of 18, or on a specific group of these?
Yes ☐ No ☒
If Yes, please provide a brief summary of the impact and the provision that has
been made to ensure there has been appropriate consideration of the relevant
Articles from the United Nations Convention on the Rights of the Child (UNCRC).
If Yes, has a Children’s Rights and Wellbeing Impact Assessment (CRWIA) been
carried out?
Yes ☐ No ☐
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COMMUNITY LEARNING AND DEVELOPMENT ACTION PLAN 2022 – 2025
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Page 37

June 2022 - December 2022 Stakeholders consulted / date            
Status of document consulted upon
Consultation Record (for most recent update)
March 2025 Review date
Next review date 
Document Control
Title Community Learning and Development Action Plan 2022-2025
Owner Education and Families Contact Chief Social Work Officer (Education, Families, Justice
and Integrated Practice
Governance Group Education and Families
Author Community Learning and Development Contact Community Learning, Development and Resources
Manager 
Revision History   
Number Originator Date Review Commenced Revision description / record of change             
Document approvals   
Number Governance Group Date approval granted Date approval to be requested
(If document still draft)             
Strategic Alignment
Improve economic opportunities and outcomes.
Support all children and young people to realise their full potential.
Improve the health and wellbeing of our communities.
Enhance participation, capacity and empowerment across our communities 
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Community Learning and Development Action Plan 2022-2025
3 
Contents
page
Introduction 04
CLD during 2020-2022 05
What is Community Learning and Development? 09
The Action Plan 17
Adult Learning and Resettlement 17
Family Learning 24
Youth Work 30
Appendix 1 41
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Community Learning and Development Action Plan 2022-2025
4 
“Being in my youth group is very fun
and creative, giving us lots of new
experiences to try. We get to take part in
games, group work, go outdoors and it
gives us a range of opportunities to take
part in”
Introduction
Community Learning and Development service in North Lanarkshire is structured across 5
delivery teams: Adult Learning, Youth Work, Family Learning, Resettlement and Learning
and Improvement. 
The teams work well together to improve outcomes
for children, young people, adults, and families
through learning, with a particular focus on engaging
learners from more vulnerable communities.
The workforce is made up of 52% full time posts
and 48% part time posts (196 staff) with over 75%
of the workforce living in North Lanarkshire. 
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Community Learning and Development Action Plan 2022-2025
5 
CLD during 2020-2022 
CLD during 2020-2021
The COVID-19 pandemic has had significant impact
on North Lanarkshire’s communities with a particular
negative impact on mental health and wellbeing
and digital inclusion. Many staff were immediately
involved in a partnership-led response, through
the provision of urgent supplies, personal support
and local programmes, including practical daily
support, seven days per week, for the children of
keyworkers and the most vulnerable local families
and individuals. CLD continued to offer support to
the most vulnerable children, young people, adults,
and families by adapting engagement methods
and how the service operated. This approach has
seen the service moving from one that functioned
predominately through face-to-face delivery and
group work provision, to online, telephone, doorstep
and outside learning supports and services.
Successful adapted interventions included:
 CLD workers made over 6,500 engagements
with vulnerable young people, adults and families
between January and February 2021
 over 2700 unique young people aged 8 – 15
engaged with CLD during 2021 – 22
 over 2200 unique adults aged 16 and over
engaged with CLD during 2021 – 22
 over 460 unique children aged 0 – 8 engaged
with CLD during 2021 – 22
 50 young people volunteered in the hubs during
summer 2020
 170 digital devices and MiFi data connectivity
boxes were secured by CLD for local individuals
and households as part of Phase 1 of Connecting
Scotland. CLD has since supported Council
colleagues in Education and Families and Health
and Social Care to secure a further 703 devices
and MiFi boxes. Every participant was given
access to a trained Digital Champion
 through the Digital North Lanarkshire partnership,
CLD has helped to coordinate and score
Connecting Scotland applications from a range of
local organisations, with a total of 2437 devices
coming into the area so far
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Community Learning and Development Action Plan 2022-2025
6 
 In 2020 – 21 100 adult learners completed 193
SQA qualifications
 19 weekly ESOL (English as a second or other
language) classes took place online
 over 800 young people participated in the Big
Sleep Out
 In 2020 North Lanarkshire Duke of Edinburgh’s
Award participants had a 5% higher completion
rate than the national average. In 2020 the
number of young people starting Duke of
Edinburgh’s Award was 12% higher than the
national average. In addition, 175 young people
completed their Certificates of Achievements.
 completion of Hi5 Awards doubled in 2020 (156
in 2019 and 348 in 2020)
 over 1,000 Learning Bags distributed to families,
adults, and young people to enable participation
in blended learning programmes and learning at
home. They covered a range of topics including
STEM, cookery and mental health and wellbeing.
 8 staff trained in Sleep Counselling and 14 in
Sleep Awareness enabling 190 distinct clients to
benefit from the Sleep Scotland programme
Throughout the recovery phase, Community
Learning and Development continued to provide
direct support to communities whilst meeting
COVID regulations in place at the time. This has
led to new ways of working for many, including
online learning, and an increase in existing
methods of engagement to meet the needs of
learners and participants
such as telephone support, outdoor education,
and detached work. The workforce has become
far more agile as a result.
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Community Learning and Development Action Plan 2022-2025
7 
CLD during 2021-2022
The post-COVID recovery of local CLD provision
continued throughout 2021-22. Many of the CLD
programmes directly affected by restrictions were re-
established alongside the continuation of alternative
opportunities developed over the past two years
(such as virtual group sessions, online learning and
outdoor activities). These developments led to an
increase in the number of unique learners engaging
with CLD and will be further strengthened following
the removal of most remaining COVID restrictions
after April 2022. CLD delivery during 2021-22
included highlights such as:
• 5504 individuals engaged with CLD (a 72% rise
on the previous year). This figure records the
number of unique learners on CLD programmes
(i.e. learners counted once per year regardless of
how many times they engage)
• 2271 adults, aged 16 and over, enrolled in CLD
programmes (up from 1851 adults in 2020/21).
Of those learners, 41% lived within the 20% most
deprived areas in Scotland (as defined by SIMD).
• 2744 young people aged between 8 and 15
engaged in CLD provision (up from 1141 young
people in previous year), with 42% living within
the 20% most deprived national datazones.
• CLD’s social media accounts were streamlined
to help engage communities by age group and
learning theme. Separate social media channels
focus on Adult Learning, Family Learning and
Youth Work, in addition to accounts dedicated
to Gaelic and the Young Person’s Guarantee
programme.
• CLD staff continued to provide a range of
Scottish Qualifications Authority (SQA) accredited
learning programmes including core skills in areas
such as literacy, numeracy, IT, communications,
working with others and problem solving.
• The service responded to the needs of 296
learners whose first language is not English (a
rise of 60%) and supported them to achieve 799
learning outcomes.
• 201 participants engaged with adult literacy and
numeracy programmes (up from 147 the previous
year).
• 1208 parents (up from 367 in 2020/21) engaged
in family learning programmes and achieved
1203 learning outcomes. This easing of access
restrictions in schools and other educational
establishments enabled more parents to take part
in learning programmes.
• 195 individuals requiring intensive family support
were referred to the CLD Family Learning team
from schools and other council services. This was
supported by the roll out of a new CLD system
to deal with Requests for Assistance (RFAs) from
schools.
• 44 people attended CLD’s Gaelic programmes
during 2021/22. This contributed to the
Council’s Gaelic Language Plan through a
range of programmes, classes and support to
communities.
• 169 people participated in the Discovery Award
programme for people aged 50 and over during
2021/22, up from 21 the previous year.
• 120 adults were supported as part of the Adult
Achievement Award (AAA), which gives adult
learners the opportunity to gain a nationally
recognised award for learning undertaken in
the community, at work, in the home, or in
volunteering programmes.
• The voices of young people continued to be
heard through CLD’s support of local youth
forums, the North Lanarkshire Youth Council and
local Members of the Scottish Youth Parliament
(MSYPs). In November 2021, North Lanarkshire
registered the highest number of votes in the
Scottish Youth Parliament elections with 8,506
votes.
• 780 young people achieved 952 youth accredited
learning awards (107 more young people and
258 more awards than the previous year). These
included Youth Achievement, Dynamic Youth,
North Lanarkshire Challenge, Saltire, Hi5, and
John Muir Awards.
• In addition to the wider achievement awards
noted above, young people gained 307 Duke of
Edinburgh’s Awards (245 Bronze, 36 Silver and
26 Gold Awards), which was an increase from
277 awards achieved in 2020/21.
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Community Learning and Development Action Plan 2022-2025
8 
• CLD continued to provide opportunities
designed to improve health and well- being,
including mental health and coping with stress.
115 individuals attended Living Life to the Full
programmes and, in total, 1815 people attended
CLD health-related courses and workshops with
a focus on topics such as reducing the impact
of smoking, addressing substance misuse and
promoting healthy diet and weight.
• Approximately 800 young people continued to
attend diversionary activities each weekend,
through Friday Night and Saturday Night Projects
for young people across nine venues, including
the popular Street Soccer programme. Young
people participate in free physical activity and
youth work programmes leading to improved
health and wellbeing outcomes. 
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Community Learning and Development Action Plan 2022-2025
9 
“Youth Work has improved my
communication skills, my ability to speak
up and join in a conversation or debate
and has allowed me to make some
amazing new friends. I owe a lot of the
confidence I’ve gained in the last year to
youth work and the opportunities it has
given me”
Existing plans
To respond to changing needs during the pandemic,
thematic plans were developed in 2021 to meet the
ambitions of the previous CLD Partnership Plan and
respond to the needs of communities. These can
be consulted on the links below:
Family Learning Plan and update
Adult Learning plan and update
Youth Work plan and update
To ensure a connected and cohesive approach to
delivery, these plans will be merged into this one
CLD Action Plan 2022 to 2025. 
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Community Learning and Development Action Plan 2022-2025
10 
What is Community Learning and
Development? 
Community Learning and Development (CLD) is
described nationally as:
 A distinct sector of education alongside early
years, primary, secondary, further and higher
education
 A discipline using a distinct set of competencies
that can be utilised by staff in a range of settings
across the public sector and third sector
 A process of supporting disadvantaged or
vulnerable groups and individuals of all ages
to engage in learning, with a focus on bringing
about change in their lives and communities
 An area of activity, undertaken in a wide range of
settings, that promotes the national outcomes for
community learning and development. 
The Strategic Guidance for Community 
Planning Partnerships: Community Learning 
and Development (2012) continues to underpin
national CLD policy in Scotland. The Guidance
notes that CLD is ‘a distinctive process of
engagement and support, with a learning content
that is negotiated with learners.’ CLD ‘plays a
central part in ensuring individuals, families and
communities across Scotland reach their potential
through lifelong learning, mutual self-help and
community organisation - and that the available
support and opportunities are community-led, built
around people’s aspirations.’
The Purpose of CLD, as defined by the Scottish
Government, is to empower people, individually and
collectively, to make positive changes in their lives,
and in their communities, through learning.
The Community Learning and Development
approach is based on a commitment to the
principles of:
 Empowerment - Increasing the ability of
individuals and groups to influence matters
affecting them and their communities
 Participation - Supporting people to take part in
decision-making
 Inclusion, equality of opportunity and anti-
discrimination - Recognising some people need
Reach Course! It was a good opportunity
to learn new skills……. Working as a team 
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Community Learning and Development Action Plan 2022-2025
11 
additional support to overcome the barriers they
face
 Self-determination - Supporting the right of
people to make their own choices
 Partnership - Ensuring resources, varied skills
and capabilities are used effectively.
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Community Learning and Development Action Plan 2022-2025
12 
Local and national context
Community Learning and Development operates
within the parameters of national and local acts,
strategies and plans.
National context - a short
summary
The Scottish Government has created a National 
Performance Framework (NPF) to provide a clear
vision for public services and to enable progress to
be monitored across the country.
Five overarching strategic objectives guide the
development of all public services in an integrated
way. These objectives are:
 Wealthier and Fairer - Enable businesses and
people to increase their wealth and more people
to share fairly in that wealth.
 Smarter - Expand opportunities for Scots
to succeed from nurture through to lifelong
learning, ensuring higher and more widely shared
achievements.
 Healthier - Help people to sustain and improve
their health, especially in disadvantaged
communities, ensuring better, local and faster
access to health care.
 Safer and Stronger - Help local communities
to flourish, becoming stronger, safer places to
live, offering improved opportunities and a better
quality of life.
 Greener - Improve Scotland’s natural and
built environment and the sustainable use and
enjoyment of it.
The relationship between the national and local
context is described fully in the CLD Partnership 
Plan 2021–24.
UK and
Scottish
Government
Strategies,
Policies and
Acts
Scottish
Government
National
Performance
Framework
Local
Outcome
Improvement
Plans
CLD
Action
Plan
CLD
Partnership
Plan
Programme
of Work
The Plan
for North
Lanarkshire
Have lots of information now to think
about. Very inspired with the range of
services, support, and organisations
available in my area. I will follow up on
these.’
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Community Learning and Development Action Plan 2022-2025
13 
Underpinning these strategic objectives are 11
national outcomes:
1 We grow up loved, safe and respected so
that
we realise our full potential
2 We live in communities that are
inclusive, empowered, resilient
and safe
3 We are creative and our vibrant and diverse
cultures are expressed and enjoyed widely
4 We have a globally competitive,
entrepreneurial, inclusive and
sustainable economy
5 We are well educated, skilled and
able to contribute to society
6 We value, enjoy, protect and enhance our
environment
7 We have thriving and innovative
businesses, with quality jobs and fair
work for everyone
8 We are healthy and active
9 We respect, protect and fulfil human rights
and
live free from discrimination
10 We are open, connected and make a
positive contribution internationally
11 We tackle poverty by sharing opportunities,
wealth and power more equally 
National plans and strategies can be accessed in
Appendix 1. Page 48 of 134

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Community Learning and Development Action Plan 2022-2025
14 
Local context – a short summary
The Plan for North Lanarkshire sets the direction
for partners, the council, stakeholders, communities
and people who live, learn, work, invest, and
visit within North Lanarkshire. It is a Plan with a
vision of inclusive growth and prosperity, with a
shared ambition that aims to ensure the benefits
reach all North Lanarkshire communities with a
fairer distribution of wealth. Five Priorities are key
elements of the Plan and Community Learning and
Development’s input supports all of them in a variety
of ways:
 Improve economic opportunities and outcomes.
 Support all children and young people to realise
Adult learner attending a First Aid course
said: 
A Gaelic learner said:
“The Gaelic class has become the
highlight of my week due to the other
people there, whose friendship, support
and patience have become a valued
part of my life. We also have the best
tutor, who ensures everyone is involved,
understands what teaches us, and
encourages us to converse with each
other in Gaelic. Direach sgoinneil, tha mo
gaol orra tha uile”
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Community Learning and Development Action Plan 2022-2025
15 
their full potential.
 Improve the health and wellbeing of North
Lanarkshire’s communities.
 Enhance participation, capacity, and
empowerment across North Lanarkshire’s
communities.
 Improve North Lanarkshire’s resource base.
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Community Learning and Development Action Plan 2022-2025
16 
CLD Partnership
The North Lanarkshire Community Learning and
Development Partnership was formally established
in its current form in 1999. The CLD Partnership
brings together a wide range of local and national
organisations involved in the development of
learning, skills and community capacity building
across North Lanarkshire.
It is recognised that the three national CLD
priorities around youth work, adult learning and
family learning and community capacity building
are delivered by many different local organisations,
ranging from small voluntary sector projects to
large public sector agencies. Whilst each member
organisation continues to have its own specific
purpose, the North Lanarkshire CLD Partnership
aims to bring stakeholders together, as equal
partners, to jointly assess needs, plan services,
review outcomes and develop practice for the
benefit of local learners and participants. The North
Lanarkshire CLD Partnership works on behalf of the
wider North Lanarkshire Partnership and delivers
against the community planning partnership’s
ongoing commitment to the Strategic Guidance
for Community Planning Partnerships: Community
Learning and Development (2012).
Local Outcome Improvement
Plans
Local Outcome Improvement Plans (LOIPs)
have been produced for the following Community
Boards.
Airdrie  Cumbernauld Northern Corridor
Bellshill Kilsyth Shotts
Coatbridge Motherwell Wishaw
The plans provide a focus for local planning and
delivery which:
 Outline the priorities highlighted by local people
and support partnership action and approaches.
 Provide a focus for the work of the Community
Board.
 Ensure that people have the opportunity to
shape, influence and benefit from the vision
and ambition outlined in the Plan for North
Lanarkshire.
They provide frameworks for local delivery across
the nine Community Board areas. These are based
on the needs and aspirations of local communities
as well as an evidence-based understanding of each
area. The overarching aim of the Local Outcome
Improvement Plans is to ensure better use of shared
resources to support the most disadvantaged
people in local communities and tackle the
inequalities that exist in North Lanarkshire as a result
of poverty and social-economic disadvantage. They
outline the key priorities for each Community Board
area that have been identified through an extensive
stakeholder engagement programme which was
undertaken throughout 2020.
Further details on the CLD Partnership and its Plan
for 2021-24 can be found on:
https://www.northlanarkshire.gov.uk/
sites/default/files/2022-04/North%20
Lanarkshire%20CLD%20Partnership%20 
Plan%202021-24_.pdf
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Community Learning and Development Action Plan 2022-2025
17 
Programme of work
The Programme of Work is the key resource for
delivering and sustaining the long-term vision set
out in The Plan for North Lanarkshire. It provides a
clear roadmap for work across all council services
and with partners and allows for plans of action to
be developed that inform the projects, activities,
services, technologies and resources that need
to be harnessed in order to seize opportunities to
deliver on the long-term strategy, while achieving
value for money.
CLD will continue to contribute to the annual
Programme of Work by identifying aspects of the
service which particularly relate to the five priorities
of the Plan for North Lanarkshire.
The document is refreshed annually, and the latest
version can be found on MARS.
Local plans and strategies can be accessed in
Appendix 1.
Emerging cross cutting themes
Within the five priorities in the Plan for North
Lanarkshire, several cross-cutting themes have
assumed significance for CLD services over the
last year. Some of these are: poverty, mental health
and wellbeing, employability and family support.
CLD contributes to all of these themes through
programmes and initiatives.
Tackling Poverty
In the last 2 years CLD has contributed to tackling
poverty through locally accessible learning
programmes and other targeted projects. Some
examples are:
 free bus travel cards issued to people aged 5 - 21
in North Lanarkshire (over 40,000 in 2022 – 23)
 over 5,000 young people in North Lanarkshire are
Young Scot members
 #YSAttain Project targeted at young people
disadvantaged by poverty and other impacts
 Duke of Edinburgh’s Award costs met for young
people actively participating in the Award (1123 in
“Getting the opportunity to organise and
Awards Presentation was an absolutely
amazing experience, and I would love to 
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Community Learning and Development Action Plan 2022-2025
18 
2021 – 22)
 free entry to Time Capsule Takeover events (500
young people in 2022)
 free school prom outfits donated to the Prom
Shop (70 young people benefitted in 2022)
 free physical activity in 8 venues every Friday and
Saturday evening (900 young people in 2022)
 free summer learning programmes (2058
individuals attended in 2022)
 referrals to welfare support agencies including
Financial Inclusion, food banks, Citizen’s Advice,
grant awarding bodies and clothing banks.
(66 referrals in 2022)
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Community Learning and Development Action Plan 2022-2025
19 
The following targets for participation by learners
residing in the lowest 20% of Scottish datazones in
the SIMD data have been set for the years 2022/23,
2023/24 and 2024/25: 
Participation targets 
22/23 23/24 24/25
% of adult learners enrolled
from the lowest 20% of Scottish
datazones
48.5% 49% 49.5%
% young people aged 8 - 15
participating in CLD programmes
from the lowest 20% of Scottish
datazones
46% 47.5% 48%
% children aged 0 - 7
participating in CLD programmes
from the lowest 20% of Scottish
datazones
45% 45.5% 46% 
All CLD staff will make referrals to relevant council
services and local organisations that can provide
support. Through work with adults and young
people CLD will provide financial education and
money management skills.
Health and Wellbeing
Mental and physical health and wellbeing is a
prominent theme of CLD service delivery. Living
Life To The Full (LLTTF), Let’s Introduce Anxiety
Management (LIAM), health walks, Mens’ Space
and outdoor learning are some of the activities that
have helped participants cope with the challenges of
2020 and 2021.
Consultation with adults, young people and families
has identified health and wellbeing as a continuing
priority and therefore will remain an overarching
theme of CLD service delivery during the life of this
plan. Some examples of actions are:
 Offer SQA wellbeing modules
 Establish a health and wellbeing subgroup in
Family Learning
 Increase the number of health and wellbeing
outcomes achieved through family learning and
parental engagement programmes
 Provide youth focused information on the North
Lanarkshire Young Scot webpages and social
media
 Increase participation in LLTTF
 Offer school and community-based Seasons for
Growth groups
people. I have learned the skills you need 
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Community Learning and Development Action Plan 2022-2025
20 
Attainment and Employability
Over 29,000 North Lanarkshire residents of working
age (16 – 64) have no formal qualifications. This
is 13.6% of the population and is 4.9 percentage
points higher than the Scottish average.
To help address this CLD has provided opportunities
for participants to engage in accredited learning
programmes such as SQA units and group awards,
food hygiene awards (REHIS), Youth Achievement
Awards, First Steps to Youth Work, Duke of
Edinburgh’s Award, John Muir Award, Saltire
Awards, and Adult Achievement Awards.
In 2021 – 22 64 participants gained 84 SQA units,
307 Duke of Edinburgh’s Awards were achieved,
and 780 individuals gained 980 accredited learning
awards
Nineteen young people were employed as
Assistant Support Workers through the Scottish
Government funded Young Person’s Guarantee
Programme
in 2021 – 22 with all progressing to positive
destinations of employment, training or further
education.
Fifty young people took up the opportunity to
volunteer at the summer hubs in 2021.
Adult learner attending a First Aid course
said: 
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Actions are included in this plan which will support
the Council’s priority to improve economic
opportunities and outcomes. Some examples are:
 To deliver a varied digital learning programme
with clear progression routes to develop better
ICT skill for life and work
 Implement a development plan focused on
delivering numeracy learning to adults aged 19
and over to meet the objective of the UK Shared
Prosperity Fund Multiply programme
 To develop and deliver a programme of training
and paid work experience that meets the Scottish
Government’s Young Person’s Guarantee
 Increase the number of core skills outcomes
achieved through family learning and parental
engagement programmes
 Provide volunteering opportunities and work
experience options for young people
 Increase the number of qualifications, awards and
accreditations achieved by young people
Support for individuals and families
The CLD team takes a whole systems approach to
supporting individuals and families to ensure that
barriers to learning are removed. Through referrals
from internal colleagues and external partners staff
are able to tailor relevant support to each individual
or family which can include one-to-one support,
home visits, nurturing approaches, and onward
referrals to other services.
Support is available to families and individuals at key
transition points and to groups with specific needs
such as care experienced young people, people
with disabilities or health issues, those whose
first language is not English and those who have
resettled in North Lanarkshire through government
supported schemes.
Care experienced young people and their families
receive support from CLD as part of the Council’s
commitment to The Promise and through the local
Getting it Right For Every Child (GIRFEC) planning
pathways.
Parents receive additional support in areas such as
breastfeeding, improving children’s sleep routines
and attachment. 
Environment
North Lanarkshire Council recognised the urgent
need to tackle climate change and adverse
environmental impact caused by human activity
when it declared a climate emergency in June 
2019 and in the report to Policy and Strategy
Committee in December 2021, The Challenge: 
Net Zero by 2030 Post CoP26 Delivery of 
Meaningful Climate Action
As part of CLD consultation events, climate change
and the environment feature as a matter of concern,
especially among young people. Over the last two
years Youth Climate Ambassadors have been taking
local action and raising awareness of these topics.
CLD teams have been involved in outdoor learning,
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Some of the actions identified in the plan for 2022
– 25 which reflect this theme are:
 Roll out environment themed workshops in youth
work provision and schools
 Continue to support the North Lanarkshire Youth
Climate Ambassadors to raise awareness of
climate change and environmental issues.
 Continue to promote outdoor learning and train
staff in Forest School provision
Equality and diversity
In the past 2 years there have been a number of
projects aimed at increasing participation from
under-represented groups or those facing barriers to
participation:
 LGBT+ youth groups
 Work with New Scots families, particularly
those coming to North Lanarkshire as part of
resettlement programmes
 ESOL (English as a second or other language)
classes
 Men’s Space project for those who have become
isolated during the pandemic
Development Officers have delivered training
on United Nations Convention on the Rights of
the Child (UNCRC) to colleagues in CLD and
other Council services.
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During the life of this plan CLD intends to:
 deliver a programme by the resettlement team
that encompasses the integration of all New
Scots families into communities and includes their
community learning, education, employability,
health and social needs
 implement a revised ESOL offer
 organise events for young people on the theme of
equality and diversity
 adults and young people will be involved in raising
the profile of UNCRC
Workforce development
CLD has a continuing commitment to upskilling,
training and developing the workforce. Staff training
will be recorded through the CLD staff training
matrix, the Performance Review and Development
(PRD) process and LearnNL. All CLD staff will
complete the mandatory training units and will
receive training in Cognisoft IO where appropriate.
The youth work team will continue to lead on
UNCRC and deliver training both to CLD staff and
other council services as required.
All staff will undertake contextualised safeguarding
training. This multi-agency training will be facilitated
by North Lanarkshire Social Work.
Training in outdoor learning and Forest Schools will
continue for those already undertaking training with
the intention of extending this throughout the life of
the plan.
Staff will be given training opportunities based on
their required skills. This will include Numeracy, SQA
assessment and verification, Health Issues in the
Community (HIIC), Certificate of English Language
Teaching to Adults (CELTA), internet safety, Relax
Kids, LIAM, Sleep Scotland, forest schools, STEM,
the Professional Development Awards (PDA)
Introduction to Tutoring Adult Literacies Learning
(ITALL), and Support Adult Literacies Learning
(SALL).
Other staff development opportunities will include
LLTTF, drug and alcohol awareness, suicide
prevention, Seasons for Growth and other aspects of
equality and diversity including social media
accessibility. Awareness raising sessions and training
around the Young Scot National Entitlement card will
also be offered.
First Steps to Family Learning is new course created
by CLD which is in the final stages of gaining SCQF
Level 4 accreditation approval, supported by New
College Lanarkshire. Having been successfully
piloted by participants on the Young Person’s
Guarantee Programme, this course will be used to
upskill CLD staff and partners across the authority. 
people”
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Targeted provision and place-
based programmes.
CLD has systems in place to respond to the need
for targeted provision and is able to respond to
emerging needs through the work of the CLD
Partnership, CLD staff involvement in Community
Board meetings, the development of Local
Outcome Improvement Plans (LOIPs) and GIRFEC
planning pathways. 
Consultation
Over 600 participants, as well as partner
agencies and staff, have taken part in
consultation events during 2021 and 2022.
Online surveys and focus groups were used to
gather participants’ opinions and several topics
emerged which are reflected in the action plan
below and in the emerging cross cutting
themes highlighted above. These were:
 Mental and physical health and wellbeing, drugs
and alcohol awareness
 Poverty, the cost-of-living crisis and money
management
 Equality and diversity
 The environment and climate emergency
 Youth participation and engagement - having your voice heard
 Employment, training, awards, accreditation and
qualifications
 Information and activities for young people
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The Action Plan 
Adult Learning and Resettlement
The Adult Learning and Resettlement team works
with adults across North Lanarkshire to develop
better skilled, educated, confident and empowered
people contributing to connected and inclusive
communities.
The CLD Adult Learning and Resettlement manager
leads a team of CLD Development Officers, CLD
Adult Learning and Resettlement Workers, Support
Workers and Assistant Support Workers who
all contribute to ensuring that the needs of adult
learners are met.
The Adult Learning and Resettlement Delivery Plan
sets out actions to improve life chances for adult
learners across North Lanarkshire. It focuses on
both local and national priorities, with key themes
including community based adult learning, health
and wellbeing, Young Persons’ Guarantee, Multiply
Project, health and Resettlement.
The Adult Learning and Resettlement Team works
with Syrian, Afghanistan and Ukrainian individuals
and families who are part of UK and Scottish
Government programmes and have resettled in
North Lanarkshire after fleeing war in their own
countries. The team provides ESOL classes
and combined ESOL / Employability courses
across North Lanarkshire supporting refugees 
and displaced people to improve on their English
language skills, thereby increasing opportunities
for learning, employment, and integration into
local communities. Working closely with partner
organisations and residents the team facilitates
community activities, volunteering opportunities
and provides links to community groups and local 
charities. As part of the wider Resettlement Team,
the CLD Resettlement team works with other
NLC services to ensure that all resettled people
have access to suitable housing, health, and
local schools, as available to all North Lanarkshire
residents.
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Theme: Expanding and Extending Adult Learning
The Adult Learning and Resettlement team wants adult learning to be available, accessible, and meaningful with more people understanding the value and impact of adult learning.
The CLD Adult learning programme contributes to all 7 National CLD Outcomes as stated in the NL CLD Partnership Plan 2021-24 and Programme of Work. The team provides adult
learning opportunities that are lifelong, learner centred and cover all areas of life – personal, work, family and community.
Objectives
• Development and delivery of a programme which meets objectives of National Strategies and NLC Plans which offers connected adult learning opportunities across North Lanarkshire communities
and organisations, targeting the most excluded and disadvantaged.
• To put learner needs, experiences and voice at the heart of adult learning and increase learner awareness around community engagement and in relation to the 9 town boards.
• A varied programme with clear progression routes, including accreditation, to develop better ICT skills for life and work.
• Family learning is available and accessible to help impact on raising attainment and closing the poverty-related attainment gap.
• Adult learners are confident and capable to progress in life through achieving qualifications that are relevant to them. To develop skills and confidence and increase economic opportunities for adults
through qualifications. To offer a broad programme of accreditation which provides progression routes and links from community-based education to further educational opportunities.
• To create an ambition and delivery plan in line with Multiply Programme objectives.
Reportable indicator/s to which this objective contributes:
• Number of National Qualifications gained by learners over 16 participating in CLD programmes.
• Number of distinct learners 16 and over gaining national qualifications
• % Adults aged 16 and over participating in CLD programmes residing in the lowest 20% of Scottish datazones
• Number of literacy, numeracy and digital learning outcomes achieved.
• Number of ESOL (English for Speakers of Other Languages) learning outcomes achieved
Actions Milestones Evidence
Learners’ Voice – support regular consultation with learners
and communities to empower learners to join the Adult Voice and
influence the decisions that affect their lives.
• Establish an initial range of NL Learner Forums by June 2023.
• Visit CLD Parent Voice by March 2023 to discuss pathway
into Learner Voice.
• Survey results
• Creation of 6 locality learners’ forums
• Attendance of learners participating in forum
• Staff attendance at CLD Parent Voice
Digital – Deliver a varied programme with clear progression
routes, including accreditation, to develop better ICT skills for life
and work.
• Completed review of current digital programme by March
2023.
• Revised digital learning offer to begin Aug 2023.
• Review digital learning offer every term from Dec 2023.
• Create new materials and courses to reflect changes.
• Learner consultation and review by June 2024 and June
2025.
• Increased number of learners achieving SQA / national
qualification in ICT/Digital Skills to pre-COVID levels of 52 by
March 2023 and an annual 10% increase by March 2024 and
2025.
• Continue to work with partners such as Digital North
Lanarkshire and Driving Digital Locally to remove barriers to
digital inclusion through increasing the number of sessions
linked to digital learning outcomes.
• Results of completed learner consultation.
• New Online Programme in place across NL.
• Shared resource bank available online.
• Number of SQA qualifications achieved.
• Increased attendance figures on Cognisoft IO.
• Number of digital learning sessions.
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Young person who attended Connect
Youth Group said:
I love coming to the group, it is a place
for me to meet new people and try new
things. I like helping others and it is great
to help other young people to settle in
Scotland. I am looking forward to coming
to the group every week. 
Theme: Expanding and Extending Adult Learning
Family learning – support the delivery of family learning/
intergenerational learning by working with CLD Family Learning
Team to promote family.
• Staff involved in co-delivery and promotion of family learning
events.
• Number of Referrals made to CLD Family Learning Team.
• Family Learning opportunities are delivered across localities.
• Number of family learning outcomes achieved.
Accreditation and Quality Assurance – through consultation
with learners, develop a programme of accredited learning that
provides progression routes and links from community-based
education to further educational opportunities and employment.
• Participation levels increased across CLD adult learning offer
to pre-COVID levels by March 2025 to 300 adult learners
each year.
• Completion of standardised SQA assessment packs by June
2023.
• Increase number of Discovery Award learners enrolled to
pre-COVID levels by June 2024 to 156 and by 10% by March
2025.
• Increase number of Discovery Awards achieved to 25 by June
2024 and a 10% increase by 2025.
• SQA qualifications
• Discovery awards gained
• SQA assessment packs standardised
Multiply – create and implement a development plan focused
on delivering numeracy programmes to adults ages 19+ to meet
objectives of Multiply/UK Prosperity fund.
• Project Lead and plan in place by March 2023.
• Full Multiply team in place by March 2023.
• Baseline exercise completed by March 2023.
• 405 adults achieving levels 2/3 maths qualifications by March
2024 and again by March 2025.
• 135 adults achieving levels 4/5 maths qualifications by March
2024 and again by March 2025.
• 1250 adults participating in maths courses by March 2025.
• Increase number of adults into sustained employment and/or
education by March 2025.
• Multiply development plan
• Attendance on numeracy courses
• Number of qualifications achieved.
• Staff Team in place.
• Tracking of participants on exit and post course. 
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Theme: Connecting the Adult Learning Journey
The Adult Learning and Resettlement team wants adults to have access to the right information, advice, and guidance. This should be at all stages of learning. It should be
accessible and fair to everyone.
Objectives
Develop and deliver a programme of training and paid work experience that meets the Scottish Governments Young Person’s Guarantee to provide young adults aged between 16 and 24 with the
opportunity of employment, further/higher education or training.
Reportable indicator/s to which this objective contributes:
• Number of National Qualifications gained by learners over 16 participating in CLD programmes.
• Number of distinct learners 16 and over gaining national qualifications
• % adults aged 16 and over participating in CLD programmes residing in the lowest 20% of Scottish datazones
• Number of literacy, numeracy and digital learning outcomes achieved.
• Number of ESOL learning outcomes achieved
Actions Milestones Evidence
Young Person’s Guarantee – Develop and deliver a
programme of training and paid work experience that meets the
Scottish Government’s Young Person’s Guarantee to provide
young adults aged between 16 and 24 with the opportunity
of employment, further/higher education, or training. Work
closely with every YPG participant to move towards a positive
destination; employment, further/higher education or training
depending on individual ambition.
• All participants will have completed at least 5 new training
courses relating to their current role with NLC by June 2023.
• Participants will show improved core/transferrable skills in
IT, Communication, Numeracy, Working with Others and
Problem Solving by March 2023.
• Every participant can reflect on their learning journey, articulate
progression and has developed personal goals and plans.
• SQA certificates, Participation records and certificates.
• SQA certificates, Completion of NLC internal modules. No
One Left Behind reports. Placement feedback sheets and
evaluation forms. Adult Achievement Award (AAA) and
Youth Achievement Award (YAA). Adult Learning Outcomes
achieved
• AAA, YAA, PRD and evaluation day
Adult Learning Networks – The Adult Learning and
Resettlement team will identify and participate in local, regional
and national adult learning network events/groups. Cascade
learning to colleagues and embed knowledge in adult learning
groups and classes.
Shared resources and partnership working – ensure an effective
system of operational networks that makes best use of skills and
experience across North Lanarkshire. Review and re-establish
partner networks across adult learning.
• A visible presence with 5 posts per week across networks
including Twitter and Facebook by March 2023.
• A connected workforce with local organisations and
communities
• Staff will present at the West Alliance in Feb 2023.
• Staff to deliver West CLD Alliance Workforce Development
workshop by February 2023.
• A programme of engagement with partner organisations
developed and in place by March 2025.
• Shared resources, referral pathways and good practice
established through partnership working.
• Attendance at West Partnership, Learning Links.
• Increased staff participation in networking events.
• Increased knowledge base.
• Posts on social media
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Theme: Access, Diversity and Inclusion
Remove barriers to make sure support can be accessed and ensure adults are aware of learning opportunities.
Objectives
• Address effects of lockdowns and pandemic on mental health and increase participation in lifelong learning to create a positive impact on wellbeing and social integration.
• Ensure there is a CLD Gaelic programme that meets the needs of learners across North Lanarkshire and the commitments set out in the NLC Gaelic Language Plan by providing increased
opportunities for Gaelic learners to practise and use the language within community and social settings.
• Deliver an ALN programme that positively impacts learners and their families within their everyday lives.
• Ensure all ESOL learners, including New Scots, have access to provision in their locality. ESOL provision meets the needs of learners in all areas of their lives.
• New Scots acquire language skills developed at the appropriate level to help them navigate their home/family and work life.
‘Reportable indicator/s to which this objective contributes:
• Number of National Qualifications gained by learners over 16 participating in CLD programmes.
• Number of distinct learners 16 and over gaining national qualifications.
• % Adults aged 16 and over participating in CLD programmes residing in the lowest 20% of Scottish datazones.
Actions Milestones Evidence
Health and Wellbeing – Increase participation on Health
and Wellbeing programmes by upskilling CLD workers and
expanding the learning offer across localities built in SQA
Wellbeing Modules.
Address the impact of climate change and the cost-of-living
crisis by working with partners to offer a holistic learning
programme to learners that will provide financial literacy skills
and improved Health and Wellbeing outcomes.
Increase opportunities for learners, including New Scots, to
interact with local community services through signposting,
information sharing events and embed within existing groups.
• Health and wellbeing working group established by March
2023.
• Promote referral pathway with partners by June 2023.
• Regular meetings and correspondence with statutory
organisations, health services and voluntary organisations.
• A timetable of ‘connecting’ events have taken place by March
2023 to tackle Cost of Living Crisis.
• Accredited learning offers for health and wellbeing established
by June 2023.
• Each locality to deliver Health Issues in the Community course
(HIIC) by June 2023.
• 2 staff will have completed Forest Schools training by June
2023.
• Number of learners on health and wellbeing courses
• Health and wellbeing courses delivered in each town board.
• Number of “Connecting” events across NL.
• Forest Schools qualification gained.
• Number of qualifications gained for health and wellbeing
courses.
Gaelic Language – Develop and implement a Gaelic Language
Plan in consultation with Gaelic learners, designed to ensure
that there are opportunities for a sustainable future for Gaelic by
raising its status and profile and creating practical opportunities
for its use.
• Delivery of the Gaelic Language Act Implementation Fund
funding bid commitment by 2023.
• Gaelic Development Officer in place by March 2023.
• Review methods of delivery to include online groups, activities
and classes by March 2023.
• Plan events to coincide with “World Gaelic Week” in Feb 2023
- 25.
• Introduce Beginners Gaelic class by March 2023.
• Increase and improve social media presence.
• Offer Introduction to Gaelic for staff by March 2023 and plan a
programme over 2 years.
• Programme of classes developed
• Attendance
• Social Media Posts
• Staff Training Matrix/Calendar
• Events for World Gaelic Week 2023.
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Theme: Access, Diversity and Inclusion
Adult Literacy and Numeracy – Establish a working group
to embed literacies and qualifications within project work and
broader adult learning opportunities.
Raise awareness of ALN opportunities locally and through
partners.
Develop ALN volunteer training programme and expand use of
volunteers to allow more 1 to 1 learning.
Develop and source new materials and develop workshop
packs.
Identify opportunities and integrate the Multiply Programme.
• Working group established by March 2023.
• Review current ALN provision by March 2023.
• Revised ALN learning offer to begin Aug 2023.
• Review ALN learning offer every term from Dec 2023.
• ALN Spotter Training Session delivered by Feb 2023.
• Progression plan and training packs developed by Aug 2023.
• Increase number of learners attending ALN classes to pre-
COVID levels of 507 by March 2024 and a 10% increase by
March 2025.
• Increased numbers of learners achieving qualifications in core
skills of communications and numeracy by 10% to 165 by
March 2024 and a further 10% by March 2025.
• Attendance at groups
• Number of ALN learning outcomes being achieved.
• Number of qualifications being achieved.
• Number of referrals received.
• Training matrix
• Training packs developed
• Updated materials and SQA packs.
ESOL – Ensure all ESOL learners, including New Scots, have
access to provision in their locality.
Evaluate and refresh ESOL provision to meet current and local
needs.
Build volunteering capacity within ESOL groups aiding
integration and learners’ progression.
Recruit more volunteers and provide ESOL training. Promote
volunteering as an option for ESOL learners to build skills and
confidence
Ensure ESOL learners are actively involved in community
events improving connections and relationships by working
in collaboration with ESOL services and support agencies to
benefit learners across North Lanarkshire.
Formation of an ESOL network across North Lanarkshire to
create access pathways. Signposting and information sessions
delivered by relevant partners.
• Review current ESOL provision by March 2023.
• Review ESOL learning offer every term from Dec 2023.
• Full complement of ESOL staff in place by March 2023.
• 3 staff to complete Certificate of English Language Teaching
to Adults (CELTA) by Dec 2022.
• Increased number of ESOL learning outcomes being achieved
by 10% to 1650 by March 2024 and a further 10% by March
2025.
• ESOL Volunteer training delivered by Feb 2023
• ESOL network established by March 2025.
• Number of ESOL Learning outcomes achieved.
• Number of qualifications achieved.
• Number of SQA and AAA qualifications gained.
• Learner attendance
• Placements completed
• Completed ILP’s
• Approval received for Level 4
• Minutes of ESOL network
• Referrals
Resettlement – Deliver a resettlement programme led by the
Adult Learning and Resettlement Team, that encompasses the
integration of all New Scots families into the communities and
includes their community learning, education, employability,
health and social needs.
Refresh current resettlement support to ensure best practice and
further develop outcome focussed resettlement.
• An established New Scots Network by March 2024.
• All New Scots families have an Integration Plan (IP) in place
within one month of arrival.
• ESOL offer reviewed and revised programme implemented by
March 2023.
• Employability programme re-introduced in consultation with
partners by March 2023.
• Pathways to further education and employment established
by March 2024.
• Increased referrals made to other CLD groups.
• Connected partnership with up-to-date knowledge of
resources.
• Number of outgoing referrals.
• Number of learners on CLD programmes.
• Implementation of revised ESOL programme for resettled
families.
• Number of resettlement network events.
• Number of New Scots in employment or training.
• Number of New Scots gaining qualifications.
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my home country, women are not allowed 
Theme: Workforce Development
Adult learners have learning opportunities provided by skilled staff.
Objectives
• A professional, skilled adult learning workforce with good knowledge of ALN and ESOL that leads to better outcomes for learners.
• CLD Adult Learning at the forefront of local, regional and national learning networks and organisations.
• Strengthen networks with local stakeholders to encourage participation in Community Boards.
• An effective system of operational networks that makes best use of skills and experience across North Lanarkshire.
• North Lanarkshire is a place where everyone can volunteer, more often and throughout their lives. Volunteers are well educated, skilled and able to contribute to their local community.
Reportable indicator/s to which this objective contributes:
• Number of National Qualifications gained by learners over 16 participating in CLD programmes.
• Number of distinct learners 16 and over gaining national qualifications
• % Adults aged 16 and over participating in CLD programmes residing in the lowest 20% of Scottish datazones
• Number of literacy, numeracy and digital learning outcomes achieved.
• Number of ESOL learning outcomes achieved
Actions Milestones Evidence
Upskilling CLD Staff – Ensure personal and professional
development is supported through support and supervision
and PRD by identifying training needs and developing a training
programme across staff levels.
• All staff to have had PRD by March 2023.
• Deliver ALN spotter and referrer training to partners by
January 2023.
• HIIC training scheduled for January 2023.
• Support and Supervision offered every 8 weeks.
• Cognisoft IO refresher training offered each quarter.
• All staff to undertake UNCRC training by June 2023.
• Regular completion of Support and Supervision and PRD.
• Completion of Training Matrix.
• Staff certificates from attendance.
Volunteering – Review volunteering practice and establish
induction processes, training courses matched to skill set and
interest.
Recognise and celebrate the contributions already being made
and encourage everyone who wants to take part.
Engage with Voluntary Action North Lanarkshire (VANL) and
public sector partners to support volunteering and community
involvement, working collaboratively with learners.
• An established working group responsible for all aspects of
volunteering established by June 2023.
• Celebrate volunteers at a Celebration of Learning in 2023.
• Volunteers Week is celebrated in June 2023.
• Integrate pathway to volunteering within adult learning to
include accreditation.
• Increased number of volunteers within CLD.
• Increase opportunities for development of adult learning
volunteers 
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Family Learning
The Family Learning Team consists of Homelink CLD, CLD Worker (Schools) and CLD
Support Workers (Family Learning). The team works directly with parents and carers
to provide parental engagement and with the parent and children together in a Family
Learning context. 
Learning and engagement programmes recognise
a parent’s and carer’s role as primary educators and
the importance of their full engagement as equal
partners in their child’s learning. This principle is
a key driver in achieving improved outcomes for
children, raising attainment for all, and closing the
poverty related attainment gap. This approach has
its roots in the ethos underpinning Getting it Right 
for Every Child (GIRFEC).
Parental engagement is about parents’ and families’
interaction with their child’s learning in the home, at
school or in the community. Success is vested in the
quality of the parent’s engagement with their child’s
learning and the consequential positive impact
that it can have through the interaction and mutual
development that will occur.
The interventions are relationship based,
incorporating nurturing principles, which place the
adult and child at the centre of learning. Those who
are most vulnerable are targeted, using Scottish
Index of Multiple Deprivation (SMID) data, the
Request for Assistance process, and participation
in the Education and Families Empowering Cluster
model.
Learning programmes involve groupwork or
targeted work if a family requires that type of input.
Partnership working is fundamental and key
partners are: health, Early Years, Primary Schools,
Psychological Services, Social Work, Virtual Schools
and the Tackling Poverty team, 3rd sector regional
and national organisations as well as the wider
community 
me understand that behaviour is coming
from feelings and that I had to change my
behaviour to the way I dealt with things. 
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Theme: Family Learning
CLD Family Learning offers opportunities within communities to improve outcomes for children and families, encouraging family members to learn together and help adults learn
how to support their children’s learning.
Objective 1
Increase participation in Family Learning programmes from the 2021-2022 figure (613 unique clients) by 50% by March 2025
Reportable indicator/s to which this objective contributes:
• % children aged 0-7 participating in CLD programmes residing in the lowest 20% of Scottish datazones.
• % young people aged 8-15 participating in CLD programmes residing in the lowest 20% of Scottish datazones.
• % adults aged 16 and over participating in CLD programmes residing in the lowest 20% of Scottish datazones.
• Number of family learning outcomes achieved by learners 16 and over in parenting and family learning.
• Number of family learning outcomes achieved by learners 0 – 15 in family learning programmes.
Actions Milestones Evidence
Engage with internal and external partners to build upon and
strengthen partnership working.
Work alongside parents and families to ensure learning offers are
responsive to need.
• Review representation and engagement in internal and
external structures January 2023
• Dissemination of refined and updated referral pathway March
2023
• Minutes from meetings
• Excel tracker that logs referrals being made.
• System reports/ Number of referrals made to CLD
• System report - number of distinct clients who are
participating in Family learning programmes.
• Increased number of Referrals made to CLD Family Learning
Team.
Review the Family Learning offer within the secondary school
establishments with a focus on S1/S2.
• Establish a baseline of provision by January 2023
• Deliver Solihull Foundation Training by June 2023
• Deliver Family Learning STEM training by June 2023
• Provide opportunities on a quarterly basis for cross service
professional learning
• Attendance records of staff who have completed training
• System report – Number of distinct clients participating in
family learning within Secondary school establishments.
• Training Matrix/ Training Calendar
Increase the number of outcomes achieved by families
participating in Family Learning programmes.
• Review the outcomes on a quarterly basis. • System reports - Distinct number of outcomes achieved.
Family Learning opportunities are delivered at a variety of days,
times and venues including after school and during holiday
periods.
• Minimum of 2 after school Family Learning programmes per
locality by December 2023.
• Family Learning programme delivered in each locality outwith
the school term including Easter, Summer and October
school holidays on an annual basis
• Evaluation reports
• System reports- number of projects running over the summer.
• Reportable indicators
• Non reportable indicators
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both thoroughly enjoyed the experience
who sometimes is impacted by anxiety.
His confidence is definitely growing and
it was great to see him interacting more
with other children as the sessions went
on. Lovely that the whole family can 
learning. 
Theme: Family Learning
Objective 2
Increase youth accredited learning opportunities for children aged 5 – 15 years with Family Learning programmes.
Reportable indicator/s to which this objective contributes:
• % children aged 0-7 participating in CLD programmes residing in the lowest 20% of Scottish datazones.
• % young people aged 8-15 participating in CLD programmes residing in the lowest 20% of Scottish datazones.
• Number of youth accredited learning awards achieved.
• Number of distinct individuals achieving youth accredited learning awards.
Actions Milestones Evidence
Provide appropriate training for Family Learning staff • Hi 5 training delivered to CLD worker (Schools) by April 2023
• Agency assessors appointed and trained by June 2023.
• Attendance records of staff who have completed Hi5 and
Dynamic Youth training
• Training calendar
• Attendance records of staff who have completed Agency
Assessors training
Provide opportunities for families to participate in Youth
accreditation within Learning at Home activities
• Learning at Home youth accreditation materials developed
and produced by April 2023
• Consented portfolios as examples of good practice
• Celebration of learning events
• Certification
• Reportable indicators – Number of young people who have
achieved a youth accredited award. 
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Theme: Parental Engagement
CLD Parental Engagement offers opportunities within communities to parents to learn about the importance of their role, and nurture positive relationships with children and within
families.
Objective 1
Increase participation in parental engagement from the 2021-2022 figure (448 unique clients) by 10% by March 2025
Reportable indicator/s to which this objective contributes:
• % adults aged 16 and over participating in CLD programmes residing in the lowest 20% of Scottish datazones.
• Number of family learning outcomes achieved by learners 16 and over in parenting and family learning.
• Number of National Qualifications gained by learners over 16 participating in CLD programmes.
• Number of distinct learners 16 and over gaining national qualifications
• Number of literacy, numeracy and digital learning outcomes achieved.
Actions Milestones Evidence
Engage with internal and external partners to build upon and
strengthen partnership working.
Work alongside parents and families to ensure learning offers are
responsive to need.
• Review representation and engagement in internal and
external structures January 2022
• Dissemination of refined and updated referral pathway
January 2023.
• Minutes from meetings.
• Excel tracker that logs referrals being made.
• System reports/ Number of referrals made to CLD
• System report- number of distinct clients who are participating
in parental engagement programmes.
• Increased number of Referrals made to CLD Family Learning
Team.
Review the Family Learning offer within the secondary school
establishments with a focus on S1/S2.
• Establish a baseline of provision by January 2023
• Deliver Solihull Understanding Your Child training Feb. 2023
• Provide opportunities, quarterly, for cross service professional
learning
• System reports - Distinct number of outcomes achieved. 
Theme: Parental Engagement
Objective 2
Provide accredited learning opportunities for adults aged 16 +
Reportable indicator/s to which this objective contributes:
• Number of National Qualifications gained by learners over 16 participating in CLD programmes.
• Number of distinct learners 16 and over gaining national qualifications
• Number of literacy, numeracy and digital learning outcomes achieved.
• % adults aged 16 and over participating in CLD programmes residing in the lowest 20% of Scottish datazones
Actions Milestones Evidence
Provide opportunities for parents to receive national accreditation
awards as part of a paternal engagement learning offer.
• AAA familiarising session completed by April 2023
• AAA verification training completed by December 2023.
• All staff attend at least 1 SQA internal meeting per year
• Staff completed SQA Internal Verification. training by June
2024.
• Attendance records of staff who have completed training
• Training calendar
• Report – number of adults achieving awards
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Theme: Health and Wellbeing
Families can access learning opportunities that promote positive physical and mental health and wellbeing. Including the importance of attachment, building nurturing relationships,
resilience, and benefits of physical activity for individuals, families, and communities.
Objective
Increase participation in Health and Wellbeing programmes within parental engagement and family learning.
Reportable indicator/s to which this objective contributes:
• % children aged 0 - 7 participating in CLD programmes residing in the lowest 20% of Scottish datazones
• % young people aged 8 - 15 participating in CLD programmes residing in the lowest 20% of Scottish datazones
• % adults aged 16 and over participating in CLD programmes residing in the lowest 20% of Scottish datazones
• Number of family learning outcomes achieved by learners 16 and over in parenting and family learning programmes
• Number of family learning outcomes achieved by learners 0 - 15 in family learning programmes
Actions Milestones Evidence
Increase the availability of learning that strengthens emotional
and physical well-being of children, adults, and families
Work alongside parents and families to ensure learning offers are
responsive to need.
Increase the number of Health and Wellbeing outcomes achieved
through family learning and parental engagement programmes.
• Establish a Health and Wellbeing subgroup by February 2023
to develop professional learning and sharing of good practice.
• Review Health and Wellbeing programmes and identify any
gaps March 2023.
• Establish baseline and targets for each programme by March
2023
• Baby Massage
• LIAM ( family programme)
• Relaxed Kids
• Seasons for Growth (adult)
• Sleep Scotland
• Solihull
• Outdoor Learning
• System reports – number of participants engaging in Health
and Wellbeing programmes.
• System reports – number of Health and Wellbeing outcomes
achieved
• Monitor and track – quarterly reviews
Family Learning Team refer appropriately to other services
including Financial support.
• Establish baseline information February 2023
• Provide quarterly opportunities for cross services internal and
external for professional learning
• System reports - number of outgoing referrals made for
welfare supports
• Training matrix
• Team meetings
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Theme: Wider Community
CLD Family Learning Team works alongside parents and families to enable them to be effective partners within a range of networks and structures and build community capacity,
confidence, and resilience.
Objective
Expand opportunities for parents to be actively participating in a range of community networks in relation to issues affecting them.
Reportable indicator/s to which this objective contributes:
• % adults aged 16 and over participating in CLD programmes residing in the lowest 20% of Scottish datazones
• Number of family learning outcomes achieved by learners 16 and over in parenting and family learning programmes
Actions Milestones Evidence
Increase participation in CLD Parent Voice • Review consultation with Parent Voice February 2023
• Refine and introduce operational model June 2023
• Quarterly events
• Attendance figures
• System reports – Number of distinct clients
• You Said We Did action reports
Opportunities for parents to participate in a range of meetings /
structures to share their views and experiences.
• Ongoing review of parents’ participation across a range of
structures including Voice Task Group
• System report – number of outcomes achieved in Wider
Communities (FL Outcomes)
Develop role of breastfeeding champions to encourage a positive
message of breastfeeding across North Lanarkshire – Antenatal
and postnatal.
• Champions to roll out breastfeeding awareness training by
December 2023 within wider CLD service
• Attendance figures from breast feeding friendly training
• Training Matrix 
Theme: Core Skills
CLD Family Learning Team contributes to the Adult Learning Strategy (2022-27) through embedding accredited learning opportunities for adults 16* within parental engagement and
family learning programmes.
Objective
Increase participation of parents engaging in core skills learning opportunities.
Reportable indicator/s to which this objective contributes:
• Number of National Qualifications gained by learners over 16 participating in CLD programmes.
• Number of distinct learners 16 and over gaining national qualifications.
• Number of literacy, numeracy and digital learning outcomes achieved.
• % adults aged 16 and over participating in CLD programmes residing in the lowest 20% of Scottish datazones.
• Number of family learning outcomes achieved by learners 16 and over in parenting and family learning programmes
Actions Milestones Evidence
Increase number of core skills outcomes achieved through family
learning and parental engagement programmes
• Establish baseline of core skills embedded within delivery
• Identify training needs March 2023
• Training programme established June 2023
• Provide opportunities twice yearly for cross service
professional learning
• System reports – participation – Number of distinct learners
• System reports – number of outcomes and accreditation
achieved
• Training matrix
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Youth Work
North Lanarkshire CLD youth work is delivered across all North Lanarkshire localities, in a
range of contexts and settings including schools, community centres and outdoor learning.
The Youth Work team is led by the CLD Youth Work Manager. The Youth Work team
consists of CLD Youth Workers including Home Schools Partnership Officers, Support
Workers and Assistant Support Workers. 
The service is supported by Youth Work
Development Officers who drive forward both
strategic and operational priorities. Staff plan and
deliver engaging youth work programmes according
to the needs and aspirations of young people,
using a youth work approach, incorporating the
values and principles of youth work as outlined
in the “nature and purpose of youth work”
statement. There is a strong emphasis on providing
opportunities for young people to gain awards
and accreditations, which are built into youth work
programmes to support young people’s attainment
and achievements. Youth workers build partnerships
across communities and work both locally and
nationally with relevant agencies and organisations
to ensure the best delivery of the service and to
improve outcomes for young people.
All CLD youth work practitioners uphold the values
and principles of youth work and deliver on the
national youth work outcomes and skills framework.
The plan detailed below focuses on the themes of
health and wellbeing, poverty and the cost-of-living
crisis, youth voice, and equality and diversity, in
addition to the climate crisis and universal youth
work delivery on a range of issue-based topics.
These themes came to the fore during consultation
with young people and stakeholders, so we can be
confident that we are meeting the needs of young
people in developing this plan.
“Youth work has opened up opportunities
of public speaking and people work I
wouldn’t have had otherwise. I have made
many friends and have been invited on
multiple fun trips thanks to youth work. It
is something I always look forward to and
is always a positive environment.”
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Theme: Health and Wellbeing
North Lanarkshire’s Youth Work service will work in a range of settings, using a youth work approach to improve outcomes for young people’s health and wellbeing.
Objective
To improve the health and wellbeing of young people through CLD youth work provision in North Lanarkshire.
Reportable indicator to which this objective contributes:
• % Young people aged 8 - 15 participating in CLD programmes residing in the lowest 20% of Scottish datazones
• % Adults aged 16 and over participating in CLD programmes residing in the lowest 20% of Scottish datazones
• Number of youth work outcomes achieved
• Number of Youth Accredited Learning Awards achieved
• Number of distinct individuals achieving Youth Accredited Learning Awards
Actions Milestones Evidence
Create a pathway of support for young people seeking to
improve their health and wellbeing.
• Develop and enhance partnerships with external and internal
agencies.
• Promotion of universal and additional CLD services
• Introduce a referral system for agencies and organisations to
engage young people in CLD services.
• System established to monitor and evaluate the referral
pathway.
• Presentation at relevant forums about CLD services
• Promotional materials
• Participation on relevant working groups
• Referral form and guidance
• Cognisoft IO evidence of young person’s journey
• 6 monthly reports to the Children and Young People Mental
Health and Resilience steering group
To provide strategic and operational guidance within the multi-
agency children and mental health and resilience task group as
part of the Children Services Partnership
• Enhanced funding to support the role out of Living Life to the
Full and mental health community-based solutions.
• Improved partnership with key stakeholders such as Child and
Adolescent Mental Health Services (CAMHS); school-based
councillors; social work and schools to improve pathways
• 6 monthly quarterly reports and case studies
• Children and Young People Mental Health and Resilience
steering group steering group action notes.
Provide youth focused health and wellbeing information via the
North Lanarkshire Young Scot web pages and social media.
• Published content, reviewed regularly
• Promotion of universal and additional CLD services
• Number of new and updated articles on Young.Scot
• Number of page views, and social media engagements.
Increase participation from 96 young people (June 2022) in our
Living Life to Full programmes by upskilling CLD youth work staff
and increase our wellbeing groups from two to seven.
• Recruitment of new staff to develop and deliver Living Life to
the Full and wellbeing groups.
• Staff training will be completed by all staff on Living Life to the
Full and Suicide prevention.
• New wellbeing groups established by Summer 2023.
• Staff in post
• Staff training completed.
• Cognisoft IO action plans for each group.
• 6 monthly reports to the Children and Young People Mental
Health and Resilience steering group
Provide school and community-based Seasons for Growth
groups.
• Increase the number of Youth Workers trained in Seasons for
Growth by end of 2023.
• Increase the number of Seasons for Growth delivered within
the community by 2024.
• Number of participants completed Seasons for Growth
• Number of trained staff in Seasons for Growth
Youth work programmes will include information about healthy
and active lifestyles.
• All Duke of Edinburgh’s Award expedition preparation will
include advice about food and nutrition.
• Friday and Saturday diversionary activities will provide access
to free physical activity.
• Number of people taking part in expeditions.
• Camp craft checklist
• Quarterly Reports from operational group on Friday and
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Theme: Health and Wellbeing
Resources on a range of health and wellbeing topics are collated
by the health and wellbeing working group and made available to
all youth work staff.
• Resource packs are developed, piloted and distributed by
2023.
• Staff training on drugs and alcohol is completed by June 2023
• Drugs and alcohol workshops are delivered in all diversionary
activities by end of June 2023.
• Training sessions for staff completed
• Session plans and via Cognisoft IO
• Diversionary Friday and Saturday night project reports
• Alcohol and Drugs Partnership report template
Provide an outdoor learning offer as part of youth work services
in recognition of the benefits to young people’s health and
wellbeing.
• Launch the outdoor classroom at the @Home Centre spring
2023
• Forest schools established by Autumn 2023
• An increase in number of National Navigation Awards
Scheme, John Muir Award and Outdoor Discovery awards
from 2021/22 figures.
• Outdoor classroom launch
• Staff training concluded and Forest school programme
established.
• Cognisoft IO reports
• Number of awards presented.
• Number of young people in receipt of certificates.
“Throughout the past few years, youth
work has been a big part of my life, from
going to groups to volunteering. I have
made friends through these groups
and have gotten to be a part of so
many opportunities such as my Duke of
Edinburgh’s Award, etc.”
“Being a part of youth work has helped
me in so many ways, with gaining
experiencing things i would never have 
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Theme: Tackling Poverty
North Lanarkshire’s youth work service will use a range of strategies to reduce the impact of poverty.
Objective
Provide youth work provision that does not financially impact on young people and families in North Lanarkshire.
Reportable indicator to which this objective contributes:
• % young people aged 8 - 15 participating in CLD programmes residing in the lowest 20% of Scottish datazones
• % adults aged 16 and over participating in CLD programmes residing in the lowest 20% of Scottish datazones
• Number of youth work outcomes achieved
• Number of Youth Accredited Learning Awards achieved
• Number of distinct individuals achieving Youth Accredited Learning Awards
Actions Milestones Evidence
Increase the number of young people engaging in youth work
opportunities from the lowest 20% SIMD datazones from 49%
(2021) to 55% in 2023.
• Production of Youth Work Team locality action plan
• Reallocation of resources where necessary
• Number of youth work participants from lowest 20% SIMD
datazones.
Increase the number of Young Scot National Entitlement Cards
issued for free bus travel.
• 38,000 cards issued by end of Dec 2022. Increase to 45,000
by end of 2024.
• Number of staff training sessions and awareness raising
sessions about the cards.
• Application reports from Card Management system.
• % uptake tracker
• Number of staff training and awareness sessions to CLD staff,
young people and partners.
Continue to promote Young Scot discounts and secure more
local deals.
• Increased number of discounts and rewards available in 2023
and further increase in 2024.
• Number of Young Scot discounts available
• Uptake report
Provide information on budgeting and money management
through group work and other methods.
• Session plans available and rolled out to staff
• 100 Sessions delivered across the CLD Youth Work Teams
• Add tag on Cognisoft IO - budgeting
• Number of sessions
Provide access to free outdoor equipment via the CLD Store to
enable young people to take part in outdoor activities, including
Duke of Edinburgh’ Award expeditions
• Updated store inventory
• Increase access to equipment for young people with
additional support needs.
• Bookings forms
• Tracking of use and equipment
Youth work staff will signpost and refer young people and families
to local and national financial sources of assistance.
• System established to record referrals by March 2023 and
implemented in April 2023.
• Number of referrals.
• Young Scot partnership agreement actions
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“I really like playing games with my pals.
staff and it helps us to learn things while 
Theme: Climate Emergency (Youth Work)
North Lanarkshire CLD youth work service recognises the importance of the climate emergency and will support young people to expand their knowledge, take action, and have
their voices heard on this issue.
Objective
Deliver Youth Work activities that enable young people to have greater awareness of the climate emergency and take environmental action in their local communities.
Reportable indicator to which this objective contributes:
• % young people aged 8 - 15 participating in CLD programmes residing in the lowest 20% of Scottish datazones
• % adults aged 16 and over participating in CLD programmes residing in the lowest 20% of Scottish datazones
• Number of youth work outcomes achieved
• Number of Youth Accredited Learning Awards achieved
• Number of distinct individuals achieving Youth Accredited Learning Awards
Actions Milestones Evidence
Support the roll-out of environment-themed workshops within
youth work provision and schools.
• Development of workshops
• Delivery of 100 workshops by end of 2024.
• Addition of Cognisoft IO flag
• Number of sessions and projects delivered
Support the North Lanarkshire Youth Climate Ambassadors
group to raise awareness of climate change and environmental
issues.
• Peer education programme established by spring 2023
• New action plan for group established spring 2023
• Weekly meetings recorded on Cognisoft IO
• New members
• Events and activities
• ACT Now key milestones
Create an audit tool to support youth groups to undertake a
green audit of their activities.
• Audit tool developed by spring 2023
• Roll out to youth groups summer 2024
• Number of audit tools completed
• Number of key actions implemented across the CLD Youth
Work Service
Support young people to engage in dialogue with decision
makers about environmental issues.
• ACT Now partnership youth representatives • ACT Now action plan and report
Support young people to participate in local environmental
action.
• Add environmental flag to Cognisoft IO for reporting in 2023
/ 2024.
• Number of environmental activities 
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Theme: Equality and Diversity
Promoting inclusion and equality is crucial for our youth work service to ensure that everyone is treated fairly; with dignity and respect; that discrimination is tackled; that barriers to
participation are removed; and that the learning and support opportunities provided are open to all.
Objective
To increase awareness of equality, diversity and human rights through issue-based youth work and to ensure participation and engagement of underrepresented groups is improved.
Reportable indicator to which this objective contributes:
• % young people aged 8 - participating in CLD programmes residing in the lowest 20% of Scottish datazones
• % adults aged 16 and over participating in CLD programmes residing in the lowest 20% of Scottish datazones
• Number of youth work outcomes achieved
Actions Milestones Evidence
Deliver issue-based youth work on equality, diversity and human
rights.
• Resources compiled on one drive and padlet by spring 2023
• United Nations Convention on the Rights of the Child peer led
sessions delivered to youth groups by spring 2023.
• Cognisoft IO sessions – number of sessions carried out.
• Reports on relevant work
• Evaluation of young people’s knowledge and understanding of
relevant issues.
• Partnerships with relevant agencies
Organise youth events on the theme of Equality and Diversity to
celebrate and raise awareness.
• Events planned throughout 2023 and 2024. • Report and evaluation of events
Improve social media and information provision to ensure it is
accessible.
• Staff trained in social media accessibility
• Guidelines circulated to all staff
• Number of accessible social media posts
Provide training and development opportunities for staff on
equality and diversity issues.
• Training and CPD opportunities circulated to staff with CPD
agreed for 2023 and 2024.
• Number of staff attending relevant courses
• Number / type of courses attended
• CPD logs
• Partnerships with relevant agencies
Provide strategic and operational guidance within CLD and NLC
Sections on the Equality Impact Assessments and Children’s
Rights and Wellbeing Impact assessments (CRWIA).
• Assessments on delivery plan themes carried out by April
2023, and the findings evaluated and implemented.
• Further CPD sessions planned as part of the Corporate
Management Team to raise awareness of UNCRC and
Equality Impact Assessments by October 2023.
• Equality impact assessments
• CRWIA impact assessments
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As I got to see how my daughter used her creativity and how much 
Theme: Employability and Training
North Lanarkshire CLD youth work service will create and support opportunities for young people to progress their skills, learning, employability and training pathways.
Objective
To deliver a range of opportunities and offer a variety of accreditation that enhances young people’s skills for learning, life and work.
Reportable indicator to which this objective contributes:
• % young people aged 8 - 15 participating in CLD programmes residing in the lowest 20% of Scottish datazones
• % adults aged 16 and over participating in CLD programmes residing in the lowest 20% of Scottish datazones
• Number of youth work outcomes achieved
• Number of Youth Accredited Learning Awards achieved
• Number of distinct individuals achieving Youth Accredited Learning Awards
Actions Milestones Evidence
Provide volunteering opportunities and work experience options
to young people to enhance their skills and experience.
• Recruitment and open day that includes training options in
spring 2023 and 2024
• Local opportunities promoted
• Number of work placements
• Number of youth volunteers
• Number of volunteering related youth accreditations
Increase the number of qualifications, awards and accreditations
achieved by young people.
• Increase of award and accreditation by 10% by end of 2024 • Number of youth accreditations
• Number of Duke of Edinburgh’s Awards
• Number of SQAs
Increase the number of young people from underrepresented
groups achieving youth awards and accreditations.
• Improve recording of protected characteristics and other
underrepresented groups for 2023 and show an increase in
2024.
• Promote and target young people from underrepresented
groups.
• Remove barriers to participation
• Number of youth accreditations
• Number of Duke of Edinburgh’s Awards
• Number of SQAs
Review all Youth Accreditation and Awards to improve pathways
for quality assurance and certification.
• Review group established Jan 2023.
• North Lanarkshire Challenge SCQF levelled through 3rd party
credit rating Summer 2023.
• Improved quality processes for Dynamic Youth Award and
Youth Achievement Award, Summer 2023.
• Feedback from review group.
• Credit rating awarded. 
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Theme: Youth Voice
Youth participation and engagement is key to the delivery of North Lanarkshire CLD youth work services. We will support young people to ensure they have a voice on decisions that
impact on them.
Objective
Our objective is:
To support a diverse group of young people to be key stakeholders in the decision-making process at all levels within the youth work service and beyond.
Reportable indicator to which this objective contributes:
• % young people aged 8 - 15 participating in CLD programmes from the 20% lowest datazones
• % adults aged 16 and over participating in CLD programmes from the 20% lowest datazones
• Number of youth work outcomes achieved
• Number of Youth Accredited Learning Awards achieved
• Number of distinct individuals achieving Youth Accredited Learning Awards
Actions Milestones Evidence
Provide strategic leadership and direction for the
Voice Task group on behalf of the Children Services
Partnership
• Terms of reference established and approved by the membership
January 2023.
• Young Person approved as Co-Chair of the task group spring
2023.
• Agreed action plan established on behalf of the group, spring
2023.
• Terms of reference
• Young person as co-chair supported by chair
• Action plan agreed and delivered on
Develop training sessions with young people on
the incorporation of UNCRC and Equality Impact
Assessments.
• Co-produced session with young people on UNCRC established
spring 2023.
• Sessions co-delivered with young people to NLC services and
partners on UNCRC April – December 2023.
• Peer education sessions on UNCRC delivered April 2023 - April
2024.
• Number of sessions on UNCRC delivered by young people to NLC
services
• Number of sessions on UNCRC delivered using a peer education
approach
Provide further training and awareness within CLD,
other NLC services and partnership on methods
of engagement and participation to enable the
involvement of young people in co-production and
decision making under UNCRC article 12.
• Co-produced session with young people developed spring 2023
• Session co-delivered by young people to multi-agency
stakeholders April 2023 – April 2024.
• Evaluation of sessions and feedback received.
Provide strategic and operational direction on the
implementation of the youth participation structure.
• Publish and promote the youth engagement and participation
infrastructure January 2023.
• Develop key actions and a Red Amber Green (RAG) system and
report spring 2023.
• Records of meetings
• Cognisoft IO action plans
• Photos of activity
• Committee reports
Support young people to take on leadership roles
within their own youth groups, develop their own
programmes, local projects and initiatives.
• Offer young leader roles
• Support young volunteers
• Co-production of youth work programmes
• Youth accreditation
• Cognisoft IO action plans
• Photos of activity
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work team have always given me somewhere
my everyday life at work, it has offered me the 
school exams and has connected me with
a diverse group of people! I have been able
to experience things like residentials with
these groups and these have been absolutely
amazing as it lets me forget about any troubles
having at home or with family. These groups
have played a critical role in my life since 
Theme: Youth Voice
Support young people to engage in dialogue with
decision makers by undertaking representative roles
locally, authority-wide and nationally.
• FutureNL firmly established
• Members of the Scottish Youth Parliament (MSYPs) attending
national sittings 3 times per year.
• 9 local youth forums with local action plans April 2023 and
completed / reviewed for April 2024.
• Examples of activity:
• Scottish Youth Parliament (SYP) activity
• West Partnership
• Children’s Services Partnership
• Act Now
• Education Reference Group
Further develop engagement opportunities in order
to increase participation and inclusivity in youth voice
groups.
• Design social media campaign by April 2023.
• Engage with partners and third sector organisations by December
2023.
• Promotion of SYP elections from June-November 2023.
• Social media, promotional tools and other forms of engagement with
schools, partner organisations and the wider community. 
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Theme: Diversionary Youth Work
A range of community-based activities provided during evenings, weekends and holiday periods, based on a universal, additional and intensive approach.
Objective
To provide diversionary activities for young people in partnership with key strategic stakeholders.
Reportable indicator to which this objective contributes:
• % young people aged 8 - 15 participating in CLD programmes residing in the lowest 20% of Scottish datazones
• % adults aged 16 and over participating in CLD programmes residing in the lowest 20% of Scottish datazones
• Number of youth work outcomes achieved
• Number of Youth Accredited Learning Awards achieved
• Number of distinct individuals achieving Youth Accredited Learning Awards
Actions Milestones Evidence
Provide strategic and operational guidance as part of the
diversionary multi-agency steering group.
• Secure enhanced funding from Alcohol and Drug Partnership
January 2023.
• Implementation of the operational model around ADP funding
key actions. April 2023
• Improved governance and reporting January 2023.
• Minutes of the meetings
• Quarterly reports to steering group
Development and implementation of detached youth work. • Staff recruited and trained Summer 2023. • Number of engagements
• Service reports
Provide youth work engagement and activities as part of Friday
and Saturday night projects
• Planned topic-based youth work sessions in each quarter
April 2023
• e.g. Drug and Alcohol sessions; Living Life to the Full sessions
• Creation of “chill out spaces” for young people not
participating in physical activity. April 2023
• Number of youth work sessions provided
• Number of young people attending
• Number of young people signposted to other community-
based activities.
Create national and international partnerships with the view to
plan and deliver international youth work experiences.
• Partnerships and collaborations established 2023 / 2024.
• Funding opportunities explored and secured for 2024 / 2025.
• Ocean Youth Trust experience completed as part of Gold
Duke of Edinburgh’s Award residential summer 2023
• Action plan created
• Ocean Youth Trust Experience completed
Deliver universal and targeted youth work holiday programmes
during Easter, Summer and October breaks.
• Locality delivery action plans established prior to each holiday
period. April 2023
• Cognisoft IO:
• Reports generated on programme participation and activity.
• Case studies and programme evaluations
To explore new strategies within Early Effective Intervention
(EEI) as part of Youth Justice Review, including Contextualised
Safeguarding
• CLD Youth Work identified as part of the Youth Justice review
recommendations with reference to EEI strategies. April 2023.
• Increased participation of CLD Youth Workers in Children’s
Services Partnership (CSP) meetings. December 2023
• NLC Youth Justice Review recommendations
• CSP meeting notes and actions
Explore existing and new strategies to support young people
using a youth work approach in schools.
• Participation and actions as identified through cluster
attainment reviews and empower clusters.
• Youth Work Team locality plans established April 2023
• Locality Plans
• Project action Plans
• Clear evidence of links to School Improvement Plan and
strategies
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Community Learning and Development Action Plan 2022-2025
48 
Reviewing the action plan
Progress will be evaluated during the time frame of
this action plan using:
 Place based reviews developed around
Community Board areas
 Thematic reviews based around the themes of
Adult Learning, Family Learning and Youth Work
 Ongoing self-evaluation and discussion within
teams and localities. How Good Is Our 
Community Learning and Development? will
continue to be the scrutiny framework used to
evaluate the service.
 Reports to committee as required by the
Programme of Work
Performance
The management information system, Cognisoft
IO, is used by staff to record learning projects
that clients attend, contacts made with them,
and outcomes they achieve. Data reports from
the system are used both by managers in service
development and review, and to report CLD
performance to council committee:
The following indicators will be reported internally on
a quarterly basis and annually to council
committee:
 Number of National Qualifications gained
by learners over 16 participating in CLD
programmes.
 Number of distinct learners 16 and over gaining
national qualifications
 % children aged 0 - 7 participating in CLD
programmes from the 20% lowest datazones
 % young people aged 8 - 15 participating in CLD
programmes from the 20% lowest datazones
 % adults aged 16 and over participating in CLD
programmes from the 20% lowest datazones
 Number of literacy, numeracy and digital learning
outcomes achieved.
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Community Learning and Development Action Plan 2022-2025
49 
 Number of ESOL learning outcomes achieved
 Number of youth work outcomes achieved.
 Number of distinct individuals achieving Youth
Accredited Learning Awards
 Number of Youth Accredited Learning Awards
achieved
 Number of family learning outcomes achieved
by learners 16 and over in parenting and family
learning programmes
 Number of family learning outcomes achieved by
learners 0 - 15 in family learning programmes
Service indicators will continue to be reported
internally on a quarterly basis. Examples of these
are:
 Number of participants in age groups 0 – 7, 8 –
15 and 16 and over.
 Number of participants engaging in programmes
related to SQA units
 Number of participants engaging in programmes
on specific topics identified as Curriculum Topics
on IO.
 Number of participants engaging in programmes
related to accredited learning awards.
CLD contributes data to the CLD Managers
Scotland National Key Performance Indicators which
are reported annually to the Scottish Government.
These thirteen indicators are grouped thematically
under:
 Adult Learning
 Youth Work
 Health and Wellbeing
 Community Development
 Wider Engagement
CLD will report performance and outcomes to
external funders as required by the terms of the
funding agreement. Examples of programmes to
which this applies are:
 Youth Guarantee Programme
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Community Learning and Development Action Plan 2022-2025
50 
 Multiply
 Resettlement
 Scottish Attainment Challenge.
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Community Learning and Development Action Plan 2022-2025
51 
Appendix 1 – Local and national plans,
policies and strategies 
National Policies – links to
documents and website
 Achieving Excellence and Equity: 2021 National
Improvement Framework and Improvement Plan
(2021)
 Adult Learning in Scotland Statement of Ambition
(2014)
 Adult Literacies in Scotland 2020 (2010)
 Children and Young People (Scotland) Act (2014)
 Climate Change Plan 2018-2032 (2020 Update)  Community Empowerment (Scotland) Act (2015)
 Culture Strategy for Scotland (2020)
 Curriculum for Excellence (2004 onwards)
 Developing the Young Workforce: Scotland’s
Youth Employment Strategy (2014)
 Equality Act (2010)
 Equally Safe: Scotland’s Strategy to Eradicate
Violence Against Women (2018)
 Every Child, Every Chance: Tackling Child Poverty
Delivery Plan 2018-22 (2018)
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Community Learning and Development Action Plan 2022-2025
52 
 Future Skills Action Plan (2021)
 Getting it Right for Every Child (2010 onwards)
 National Action Plan on Parental Involvement, Engagement, Family Learning and Learning at
Home 2018-21 (2018)
 National Performance Framework
 National Youth Work Strategy 2014– 2019
 New Scots: Refugee Integration Strategy 2018- 22 (2018)
 No One Left Behind: Next Steps for Employability
Support (2018)
 Requirements for Community Learning and
Development (Scotland) Regulations (2013)
 Scotland’s Careers Strategy: Moving Forward
(2020)
 Scottish Attainment Challenge (2015 onwards)
 Strategic Guidance for Community Planning
Partnerships: Community Learning and
Development (2012)
 United Nations Convention on Rights of the Child
 Volunteering for All: National Framework (2019)
 Welcoming Our Learners: Scotland’s ESOL
(English for Speakers of Other Languages)
Strategy 2015–20 (2015)
 Working and Learning Together to Build Stronger
Communities (2004)
“Being at youth groups has had such an
amazing impact on my life. I have met so 
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Community Learning and Development Action Plan 2022-2025
53 
Local Plans – links to documents
and websites
 Community and Voluntary Sector Strategy for
North Lanarkshire
 Glasgow and Clyde Valley Strategic Development
Plan (Clydeplan)
 Health and Social Care NL Strategic Plan 2016-
2026 (& Strategic Commissioning Plan 2020-23)
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Community Learning and Development Action Plan 2022-2025
54 
 Lanarkshire Colleges Regional Outcome
Agreement 2019-22
 Lanarkshire Mental Health and Wellbeing Strategy
2019-2024
 North Lanarkshire Children’s Services Plan
 North Lanarkshire Community Safety Strategy
2020-25
 North Lanarkshire Equality Strategy 2019-24 Page 89 of 134

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Community Learning and Development Action Plan 2022-2025
55 
 North Lanarkshire Gaelic Language Plan 2016-21
 North Lanarkshire Local Policing Plan 2020-23  North Lanarkshire Physical Activity Strategic Framework 2020-2024
 North Lanarkshire Tackling Poverty Strategy
2020-23 (& Child Poverty Action Report)
 Strategy for Carers in North Lanarkshire 2019-24
 West Partnership Plan 2020-23 (Glasgow City
Region Education Improvement Collaborative)
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Produced by
NORTH LANARKSHIRE COUNCIL
Community Learning and Development
Education and Families
c/o Coatbridge Community Centre
Old Monkland Road
Coatbridge, ML5 5EA
e. cld@northlan.gov.uk 
NORTHLANARKSHIRE.GOV.UK CC_2022_0399
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North Lanarkshire Council
Report
Education Children and Families Committee 
Does this report require to be approved? ☒ Yes   ☐ No
Ref    AG/AG Date 10/09/24 
Getting It Right for Children in Conflict with the Law 
From  Alison Gordon, Chief Social Work Officer (Education, Families, Justice &
Integrated Practice)  
E-mail  Telephone 
Executive Summary 
This report provides an update on actions to support young people in conflict with the law
(youth justice) further to the decisions taken by Committee in February 2023 to integrate
Early and Effective Intervention (EEI) with our approach to Getting It Right for Every Child
and to develop an in-house youth work response to EEI to enhance holistic supports to
young people and their families.   
The report also summarises some of the key changes introduced by the Children (Care
and Justice) (Scotland) Act 2024 and their implications for children and young people.  The
Act defines a child as anyone under the age of 18 and therefore extends the benefits and
the protections of the welfare-based children’s hearing system to 16 and 17 year olds. This
will remove most children from the adult court system.  This is welcome and aligns well
with the values of trauma-informed and rights-based working that underpin the way we
work in North Lanarkshire as articulated in our Children’s Services Plan 23-26. 
Recommendations
It is recommended that the Education, Children and Families Committee: 
(1) Endorse the approach to supporting young people in conflict with the law as set out
in section 2 of this report  
The Plan for North Lanarkshire
Priority  Support all children and young people to realise their full potential
Ambition statement
(7) Enhance collaborative working to maximise support and
ensure all our children and young people are included, supported,
and safe
Programme of Work Resilient People
Item 6
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1. Background 
National Context 
1.1 The overarching principle underpinning youth justice in Scotland is a welfare approach. 
Based on this, the primary role of youth justice in Scotland is to improve the life chances
of children and young people, and to work with children, their families, and communities
holistically to prevent offending.  This approach has been the central tenant of the
Children’s Hearing system since its inception, following Kilbrandon’s recognition of the
importance of focusing on needs, not deeds.  In recent years, this approach has been
strengthened by the Whole Systems Approach, which has created the policy framework
for diverting children in conflict with the law from statutory measures, prosecution and
custody through early intervention and community alternatives.  In response to the call
in the Promise to avoid the criminalisation of care experienced young people and the
increased emphasis on children’s rights, enshrined in the incorporation of UNCRC, the
Scottish Government published a vision for youth justice:  A Rights-Respecting
Approach to Justice for Children and Young People (2021).  This has now been revised
with three overarching priorities:  upholding rights, participation and engagement and
data and evidence. 
Children (Care and Justice) (Scotland) Act 2024   
1.2 The Children (Care and Justice) (Scotland) Act 2024 received royal assent on 4 June
2024.  The Act brings the Scottish care and justice system in line with the UNCRC
principle that all people under age 18 are children. It also acts on The Promise which
advocated maximising use of the children’s hearings system and ending the detention
of children in Young Offenders Institutions (YOI). 
Local Context 
1.3 The Plan for North Lanarkshire has set a clear strategic direction to ensure support to
children and families is available at an early stage for them to fulfil their potential. In the
context of this, and the national developments outlined above, a review of the approach
to youth justice was established in 2021 to evaluate how effectively the service was
supporting young people in conflict with the law.  The review was reported to committee
in February 2023 making recommendations for improvements in two key areas:  Early
and Effective Intervention (EEI) and the support children receive when referred to a
children’s hearing on offence grounds. 
1.4 Early and Effective Intervention (EEI) is a national initiative and was developed as a 
mechanism to support children who come to the attention of the police for offending 
behaviour at an early stage. Its oversight sits within Children's Services Planning as 
specified in the Children and Young People (Scotland) Act 2014. It is a voluntary 
process where concerns regarding a child's wellbeing have arisen in response to their 
alleged involvement in an incident which has brought them into conflict with the law. 
1.5 In February 2023, committee agreed to some fundamental changes in the way we
deliver EEI in order to
• Strengthen children, young people’s and families’ views and participation in
planning when young people are in conflict with the law.
• Focus on children’s strengths and capacities as a means of promoting
desistance, restoration and inclusion.
• Ensure children and young people’s rights to access universal support and
services are upheld.
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• Embed the principles of trauma-informed practice by giving children and young
people greater choice, collaboration, safety, choice and trust. 
1.6 To achieve these ambitions committee agreed to integrate EEI with the GIRFEC
pathway meaning that the named person (in schools), or their designate, would take a
lead role in engaging with the young person and their family to plan an appropriate
response, taking account the child’s whole circumstances and wellbeing.   Committee
also agreed to bring the dedicated EEI service in-house to allow us to create a youth
work approach that moves away from behavioural orientated casework to one of rights
and relationships, aligned with Rights Respecting and trauma principles. These
changes have been fully implemented since January 2024. 
1.7 Committee also endorsed plans for an initiative in partnership with The Scottish
Children’s Report Administration (SCRA) and South Lanarkshire Council to make
improvements to young people’s experiences of statutory intervention when referred to
a children’s hearing on offence grounds. 
2. Report 
2.1 The changes committee agreed to outlined in 1.4-1.6 were fully implemented from
January 2024 following work with school staff to integrate EEI with GIRFEC and our
Empowering Cluster approach and recruitment to the new EEI youth work service. 
Young people were involved in developing the EEI youth work service, the Compass
Project, and developed the following vision: The Compass Project needs to meet the
young people where they are at, they can't be defined by their actions, they need to be
supported to improve their outcomes. Relationships are key to this being a success. 
Up to June 2024 the service has worked with 39 young people using a range of different
approaches including:
• Tailored sessions using an Imagine Man Toolkit to think about positive
masculinity 
• Outdoor activity and learning to engage hearts, heads and hands
• The Living Life to the Full programme to build on strengths and assets and
promote resilience
• Building relationships through choice of activities such as baking, cooking,
independent living skills and hair and beauty skills 
2.2  Even within this relatively short period this has led to significant achievements for young
people with 11 young people successfully completing SQA Units and 5 young people
gaining an outdoor learning award and moving on to universal support and youth work
programmes.  
2.3 We have also taken a strategic overview of themes and issues arising from EEI 
referrals and wellbeing meetings allowing planning for specific group work tailored to 
groups of young people across a range of issues such as sexuality, wellbeing, 
gender, violence and life skills.  
2.4 An analysis of the 8 EEI referrals dealt with by schools through the GIRFEC pathway
over March and April 2024 highlighted that in all cases the schools were already aware
of the incident of concern and had put support in place. In two cases, the EEI referral
prompted a wellbeing meeting resulting in individual support from the Pathways
Programme and the Compass Project.  Initial findings indicate that the GIRFEC
pathway is well placed to promote a strengths-based approach that leverages and
builds on existing strengths within the child, and the systems surrounding them, to shift
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away from a deficit-based/offence focused model.  A similar analysis of EEI referrals
where a social worker is allocated as lead professional is underway. 
2.5 The overall number of referrals to EEI decreased in 23/24 as illustrated in the table
below. Positively, the number of children re-referred with a further offence reduced by
35% from 22/23-23/24.  Over the same period, however, the proportion of children
referred to the Children’s Reporter on offence grounds increased to 13.0 per 1000,
remaining higher than the national average.  Now the new EEI service is established,
the Youth Justice Steering Group will continue to promote and build confidence in our
approach to EEI to divert as many children as possible to early intervention, diverting
children and young people away from statutory intervention.   
Statutory Intervention: Children’s Hearings 
2.6 In February 2023 we also advised committee of our findings of a review of cases where
young people were in conflict with the law.  Two key findings were that plans focused
on the offence and social work intervention, but could be strengthened by a more
holistic, or family support, approach.  In addition, young people told us that they did not
always understand the processes they were involved to participate effectively.  To
address these areas for improvement, we partnered with SCRA and South Lanarkshire
over 23/24 to pilot an approach to hearings to improve the experiences and outcomes
for children referred to hearings on offence grounds by increasing their understanding
of their rights, improving relationships and ensuring supervision orders are tailored to
the plan of support.  The pilot comprised: 
• A dedicated senior social worker and Reporter to oversee the work
• Additional support work staff (funded via the ADP) to provide holistic support
working alongside intensive services and the locality social worker
• Reallocation of resource to provide a dedicated speech and language
service to give advice to social workers and families and, where appropriate,
deliver direct support to young people to address unmet need and help them
express their views in hearings
• Strengthen relationships through panel member continuity where possible
• Ensure that measures written into a young person’s Compulsory
Supervision Order give effect to their plan with the aim supporting the young
person see their progress   
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2.7 10 young people were involved with the pilot which is being evaluated by the University
of the West of Scotland (forthcoming).  All the young people faced considerable
challenges including fragile family circumstances, risk of exploitation and/or peer
violence as well as coming into conflict with the law.  In the face of these significant
difficulties, the offending of young people did not necessarily reduce in all cases. 
However, initial findings by the researchers have highlighted the impact of the focus on
relationships and we have found that an important outcome is young people building
more trust in services and support that may lead, in the longer term, to a reduction in
offending. The researchers found that the support worker roles went beyond offence-
focused interventions to encompass a comprehensive family support approach. This
included accompanying young people to the hearings, providing practical advice,
facilitating access to education or employment opportunities, and most importantly
building trusting relationships that helped to understand the young person's perspective
better.  This perspective was supported by young people on the project who discussed
the importance of the relationship-based practice that they engaged in which helped
build relationships with their own families, communities and education. 
2.8 Research has highlighted that 65% of care experienced young people have specific
speech, language and communication needs (SLCN) (McCool and Stevens, 2011). To
support social workers recognise and take account of the communication needs of
young people in conflict with the law, the speech and language therapist provided
consultations for social workers and specific training and reflective sessions.  From
these consultations, direct speech and language assessment and therapeutic support
was offered to 6 young people (3 of whom formally became part of the pilot).  Language
ability is not fixed and in times of stress, such as a Children’s Hearing, it can be harder
for young people to access language skills.  The speech and language therapist
therefore gave workers and young people’s families strategies to support the young
person, including in Children’s Hearings. This is vital to help young people exercise
their rights.  One young person gave feedback: “I like working with you [the speech and
language therapist]. After I work with you my brain feels less fuzzy”. 
Next Steps 
2.9  The pilot has formally come to an end and the dedicated Reporter has reverted to
their substantive position.  Pending the formal evaluation, as a service we are taking
forward a number of actions to consolidate what we know already has worked:   
• We are in discussion with NHS Lanarkshire to continue the dedicated speech and
language support for the small number of young people referred to a Children’s
Hearing on offence grounds.  
• The dedicated senior social worker post has been reconfigured to have integrated
responsibilities for contextual safeguarding and youth justice.  This ensures support
and interventions recognise both harms and risks to young people as well as the
harms they may cause others.
• Our intensive services and Youth Bridges Project provide intensive support to young
people in conflict with the law across 7 days a week, including whole family support,
1:1 emotional support and a range of group work interventions.  
• We have secured funding from The Promise Partnership to create a peer mentoring
service that will not only provide mentoring for young people in conflict with the law
but will also provide training and employment pathways for the mentors (see
Appendix 1).  The peer mentors commenced employment on 29 July 2024.
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• After a review of patterns of need, the support workers funded by Employability and
the ADP will provide a complimentary service that is preventative and focuses on
young people whose offending is beginning to escalate (see example in the words of
a worker below) 
2.10 The innovations and improvements are, to a significant degree, dependent on
temporary funding streams.  This creates a risk to the sustainability of the range of
holistic supports we are seeking to achieve.  To mitigate this risk, the supports and
services noted in 2.9 are included in the review of family support being taken forward
through the Resilient People Programme of Work.  The aim of the review is to take a
council-wide and strategic approach to family support to bring forward a sustainably
funded family support offer delivered in line with the council’s operating model. 
Children (Care and Justice) (Scotland) Act 2024 
2.11  Central to the Act is the recognition that all under 18s are children. It therefore raises
the maximum age of referral to the Principal Reporter to 18 – for care and protection
and offence cases alike.  This will ensure 16 and 17s will benefit from the welfare
approach enshrined within the hearing system, including greater participation in
decision making for young people and a holistic focus to support the young person and
their family.  This important legislation also fulfils the government’s commitment to keep
the specific call in The Promise to end the use of YOIs for under 18s.  This provision of
the Act will be implemented in September 2024. 
2.12 The sentencing or remanding of children to YOIs has decreased significantly over
recent years.  Nineteen 16-21 year olds from North Lanarkshire were newly admitted
to a YOI in 23/24, two of whom were under 18. While still a significant number, this is
the lowest number to date. We have, however, seen an increase in the use of secure
care for reasons of care and protection in the last three years.  In large part this is due
to an increase in  young people being at risk of violence in the community and/or
criminal and sexual expliotation. Similar trends are seen elswhere in the UK (Jay,
2024).   
2.13 At the time of writing, no under 18s from North Lanarkshire are in a YOI. We therefore
do not anticipate any of our young people being impacted once the ending of use of
YOIs for under 18s comes into force.  Our Youth Bridges staff will continue to work with
all young people aged 18-21s who have their liberty restricted in partnership with
prison, health and other staff to support the young people and arrange family contact
prioritising building relationships with young people, so they have a trusted worker to
support them through the transition back to the community. The ending of use of YOIs
for under 18 will allow more capacity Youth Bridges staff to work intensively in the
community with this group and support young people coming out of secure care as
illustrated in the brief case example below: 
‘I attended the court with a young person and his Dad to support through what was going to be a traumatising
experience.  This YP had never spent anytime in court and trying explain this all to him with his learning difficulties was
a challenge in itself! However I managed to calm him and made sure he was feeling ok however his anxieties were over
and above because his solicitor was running late so reassuring him that I would be with him at all times seemed to
help. When his solicitor turned up we spoke with the PF and I asked if this could be heard through the Children’s
hearing as he should not be in a dock? The solicitor has also agreed with this. The YP was given a date to return to
court to give the crown time to speak with the reporter. This is a service that is very much needed to try and keep out
YP out of courts and being able to use the relationships I have with the likes of PF, Sheriffs and solicitors paid off’
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2.14 The change in approach to 16 and 17 year olds initiated by the Act means all children
can be referred to the Principal Reporter, if appropriate, where there are concerns for
the child’s care or welfare, including the child’s involvement in offending behaviour. 
Currently, the service supports 16- and 17-year-olds in the justice system in range of
different ways including children 
• diverted from prosecution by the Procurator Fiscal, 
• made subject to Community Payback Orders or Structured Deferred
Sentences
• subject to bail supervision
• or sentenced.   
2.15  We therefore do not expect an increase in the number of children being supported for
reasons of offending by the service as a result of Act.  Nevertheless, the way in which
children are supported will change in line with the principles, requirements and ethos
of the hearing system.  While we welcome this change and increased flexibility it will
afford us in the way we support young people, the service is looking at the resource
implications of this to ensure we can deliver all the benefits of a holistic welfare
approach.   
2.16 It is also important to note that 16 and 17 year olds will be able to be referred to SCRA
on care and protection as well as offence grounds. Indeed, Children’s Hearing Scotland
believe this will be the largest reason for referrals.  Undoubtedly, many young people
in need of care and protection will already be involved with the social work service but
there are a significant number of variables which make the resource and cost impacts
of this change difficult to forecast.   
3. Measures of success 
3.1  Children and young people in conflict have their rights respected and are able to
express their views in meetings and hearings
D was a 17 year old who was admitted to secure accommodation following a Children’s
Hearing due to concerns about high levels of offending, alcohol use and self-harm. The
Youth Bridges worker met with him in the secure setting, building a relationship and was
involved in the planning for discharge. 
On leaving secure care D was allocated temporary housing and intensive support was
provided by Youth Bridges, working together this his social worker, to provide daily
support including at weekends to help him manage his alcohol use, see his family and
sustain his tenancy.  Youth Bridges also involved the Tackling Poverty Team, Exchange
Counselling within Intensive Services, support from Routes to Work, and helped D gain a
CSCS card to access building work.  
The relationship based and practical approach has helped D maintain steps towards a
more positive future with more healthy family relationships and avoiding conflict with the
law. 
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3.2 Reduction in numbers of children and young people re-referred into EEI processes. 
3.4  Children and young people benefit from consistent relationships with social workers
and other professionals 
4. Supporting documentation 
Appendix one - 
Compass Project Progress Report 2024 
Supporting documents - Justice for children and young people: vision and priorities
2024-26 - gov.scot (www.gov.scot) 
Alison Gordon
Chief Social Work Officer 
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5. Impacts 
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
If Yes, has an assessment been carried out and published on the council’s
website? https://www.northlanarkshire.gov.uk/your-community/equalities/equality-
and-fairer-scotland-duty-impact-assessments 
Yes ☐ No ☒
5.2 Financial impact 
Does the report contain any financial impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant financial impacts been discussed and agreed with
Finance? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
Whilst there are no new specific financial proposals contained within the
recommendations, the report highlights that ongoing demand for services and
available resources will continue to be monitored and evaluated going forward.   
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant HR impacts been discussed and agreed with People
Resources? 
Yes ☒ No ☒ 
If Yes, please provide a brief summary of the impact? 
The proposals for the review of family support were set out to Committee in May
2023 in a wider paper that outlined our integrated approach to whole family
support.  HR business partners are full participants in the review and development
of whole family support.   
5.4 Legal impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☒ No ☐ 
If Yes, have all relevant legal impacts been discussed and agreed with Legal and
Democratic? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?   
Yes ☐ No ☒ 
If Yes, is the processing of this personal data likely to result in a high risk to the
data subject?
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Yes ☐ No ☒ 
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☐ No ☒
5.6 Technology / Digital impact 
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management,
or connectivity / broadband / Wi-Fi? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
Where the impact identifies a requirement for significant technology change, has
an assessment been carried out (or is scheduled to be carried out) by the
Enterprise Architecture Governance Group (EAGG)? 
Yes ☐ No ☐
5.7 Environmental / Carbon impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.8 Communications impact 
Does the report contain any information that has an impact on the council’s
communications activities? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.9 Risk impact 
Is there a risk impact? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or
Service or Project Risk Registers), and how they are managed? 
An aim of the review of youth justice is to reduce the current risks that young
people’s rights are not upheld and their needs are not met when in contact with the
law. As well as risk to good outcomes for young people, there are compliance and
reputational risks for the council if it does not ensure compliance with the new
national standards for youth justice.
5.10 Armed Forces Covenant Duty 
Does the report require to take due regard of the Armed Forces Covenant Duty (i.e.
does it relate to healthcare, housing, or education services for in-Service or ex-
Service personnel, or their families, or widow(er)s)? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the provision which has been made to
ensure there has been appropriate consideration of the particular needs of the
Armed Forces community to make sure that they do not face disadvantage
compared to other citizens in the provision of public services. 
5.11 Children’s rights and wellbeing impact 
Does the report contain any information regarding any council activity, service
delivery, policy, or plan that has an impact on children and young people up to the
age of 18, or on a specific group of these?
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Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact and the provision that has
been made to ensure there has been appropriate consideration of the relevant
Articles from the United Nations Convention on the Rights of the Child (UNCRC). 
If Yes, has a Children’s Rights and Wellbeing Impact Assessment (CRWIA) been
carried out? 
Yes ☐ No ☒ 
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Page 105

North Lanarkshire Council
Report
Education, Children and Families Committee 
Does this report require to be approved? ☒ Yes   ☐ No
Ref    AG/LB/AMCG Date 10/09/24 
Embedding the United Nations Convention on the Rights of the
Child (UNCRC) and Realising Children’s Rights in North
Lanarkshire – Update 
From  Alison Gordon, Chief Social Work Officer (Education, Families, Justice and
Integrated Practice)  
E-mail GordonAl@northlan.gov.uk Telephone 
Executive Summary 
This report provides an update on activity to support and strengthen the realisation of
Children’s Rights in North Lanarkshire and on the legislative underpinning and
expectations of public bodies further to the commencement of duties under the United
Nations Convention on the Rights of the Child (Incorporation) (Scotland) Act 2024 form 16th
July 2024. 
As reflected in a previous report to committee in May 2023 on embedding UNCRC a focus
on children’s rights is not new to North Lanarkshire and is already woven through strategic
aims, action plans, professional standards and practice and examples of this are illustrated
within this report.  Internal systems to support this and to ensure the council meets the
specific obligations under legislation and supporting guidance have however been
strengthened.   
As previously highlighted a strong rights based approach is critical to our ambition to
‘support all children and young people to realise their full potential’ and to the approach to
the new Resilient People programme of work which supports the plan for North
Lanarkshire. 
Recommendations
It is recommended that the Education, Children and Families Committee: 
(1) Endorse this report and,
(2) Agree the Next Steps set out at 2.23. 
The Plan for North Lanarkshire
Priority  Support all children and young people to realise their full potential
Ambition statement
(7) Enhance collaborative working to maximise support and
ensure all our children and young people are included, supported,
and safe
Programme of Work Resilient People
Item 7
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1. Background 
1.1  The United Nations Convention on the Rights of the Child (UNCRC) is considered the
global ‘gold standard’ for children’s rights, and was ratified by the UK in 1991 and
therefore already provides a framework for the consideration of children’s rights. In
Scotland this is reflected in the national approach for supporting children, Getting it
Right for every Child (GIRFEC) and in areas of existing legislation notably the Children
and Young People (Scotland) Act 2014. It is noteworthy that the Bill received
unanimous cross-party support. The UNCRC (Incorporation) (Scotland) Act 2024
heralds a significant step change in the commitment to children’s rights by incorporating
the UNCRC into domestic law as far as this is compatible with the powers of the
Scottish Parliament. 
1.2  The timetable for enactment was impacted by a referral to the Supreme Court by the
UK government who consider that some specific provisions within the Bill may
encroach on reserved matters. This position was upheld by a supreme court judgement
in October 2021. The Scottish Government addressed these issues by amending the
Bill to incorporate the UNCRC into Scots Law as far as this is possible within devolved
competence. 
1.3  The Act promotes and ensure compliance with the rights of children under 18 in
decisions, actions (and inactions), and makes these rights enforceable through the
courts. Specifically,  
• Public authorities must not, in carrying out relevant functions, act incompatibly with
the UNCRC requirements as set out in the Act.
• Children, young people and their representatives will be able to use the courts to
ensure their rights are recognised.
• Legislation originating from the Scottish Parliament will have to be read in a way
which is compatible with UNCRC requirements wherever possible.
• There are remedial powers which would enable incompatibilities or potential
incompatibilities, to be remedied as considered necessary by the Scottish
Ministers.
• The Children and Young People’s Commissioner Scotland and Scottish Human
Rights Commission will have powers to take legal action to protect children’s rights.
• The Scottish Government will publish a Children’s Rights Scheme and review this
annually.
• Public authorities listed in the Act will report every three years and Scottish
Parliament will report annually, on the actions taken and planned, to secure, better
or further the rights of children.
1.4   Whilst the UNCRC includes 42 wide ranging substantive articles, there are 4 general
principles, critical to implementation: 
• apply rights without discrimination (Article 2) 
• best interests of the child to be a primary consideration (Article 3) 
• right to life, survival and development (Article 6)  
• right to express a view and have that view taken into account (Article 12) 
1.5  The commitment to UNCRC and the promotion of children’s rights is fundamentally
interwoven with the delivery of the Promise, to which full Council pledged its
commitment in August 2020 and the Promise Plan 21-24 published in March 2021 and
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is embodied in the ‘foundation’ of ‘voice’ and the ‘fundamentals’ of ‘what matters to
children and families’, ‘listening’, ‘poverty’, ‘children’s rights’ and ‘language’. The most
recent planning guidance for Children’s Services Partnerships also places significant
emphasis on UNCRC. 
1.6  The Scottish Government Children’s Rights Unit has made available and promotes a
range of resources to support public bodies progress the culture, systems and practice
changes required to deliver on children’s rights in Scotland. These include. 
1. Guidance for senior leaders in public services in Scotland, including
information for elected members. 
2. The Getting Ready for UNCRC framework which we have applied in North
Lanarkshire to assess our readiness for incorporation. 
3. A short animation with Carers Trust Scotland, Parent Network Scotland,
Renfrewshire Youth and Partners in Advocacy to support children to
understand their rights.
4. Participation guidance to support those who have to or want to engage with
children and young people as part of their decision making. 
5. The Children’s rights knowledge hub, an online community of people working to
ensure that children's rights are realised in Scotland, with a particular focus on how
public bodies are implementing the UNCRC. 
1.7 A national programme to promote capacity within public authorities has a number of
strands and we have engaged with this in NLC. There is statutory and draft statutory
guidance and a national programme to support capacity building. 
1.8  At a local level children’s rights are threaded through a range of improvement activity
and is aligned with current and future programmes of work. Inputs to the Corporate
Management Team and Operational Management Team have taken place and in
January 2024 a cross-service Steering Group was established to support
implementation. UNCRC is also a priority of North Lanarkshire Children’s Services
Partnership and is reflected in the associated statutory planning and reporting. 
1.9 Further to agreement by the Corporate Management Team and the endorsement given
by Education, Children and Families in May 2023, Children’s Rights and Wellbeing
Impact Assessments (CRWIAs) were introduced into the Council’s standard reporting
framework and are, where relevant, highlighted in the impact section of committee
reports.  Whilst the use of CRWIAs is not itself a statutory requirement, adoption of this
tool supports the Council meet its obligations in this area and also serves to promote
awareness and ownership of children’s rights across all council services, recognising  
that duties in this area sit with the Council as a whole and not solely with Children’s
Services.
1.10  Whilst new guidance and the commencement of legislative responsibilities is of course
significant we retain an approach which focuses on realisation of children’s rights
(rather than a purely technical approach to compliance) as a key contributor to the
achievement of the Plan for NL. 
2. Report 
Implementation of United Nations Convention on the Rights of the Child
(Incorporation) (Scotland) Act 2024 in North Lanarkshire 
2.1 The legislation is in three parts and each part is supported by guidance.
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2.1.1 Part 1 Guidance is non statutory and aims to introduce, support and provide resources
for public authorities to build on the foundations in place to implement a children’s rights
based approach. The multi-agency Voice Task Group, a subgroup of our Improving
Children’s Services Group have produced and shared a summary of the Part 1
Guidance for local use.
2.1.2 Part 2 Draft Guidance relates to the compatibility duty of public authorities (Section 6
of the Act). 
2.1.3 Part 3 Draft Guidance relates to reporting duties of public authorities (Section 15 of the
Act).
2.2  Part 2 and Part 3 Guidance are statutory and therefore Scottish Government were
required to undertake a consultation process on this. North Lanarkshire Council
produced a collective response, approved by the Corporate Management Team, in May
2024. The consultation document was widely circulated, and responses drawn from
across services. 
2.3 The NLC response largely endorsed the approach and the clarity set out in Part 3
Guidance which addresses the reporting duties of public authorities. A number of
concerns were however noted in respect of the overall length and accessibility of the
guidance both for non-legal professionals and children and young people as well as a
number of specific concerns in respect of areas of Part 2 guidance, including:
• How children and young people’s capacity to raise proceedings under the act will
be realised and the interface with the Age of Legal Capacity (Scotland) Act 1991. 
• Lack of clarity on the definition of a public authority beyond local authorities and
health boards and the implications for partner and commissioned services.  
• The limited examples provided of ‘functions of a public nature’
• The complexity introduced to the guidance as a result of the legislative framework
imposed with respect to compatibility duties and the exclusion of legislation
enacted out with or predating the Scottish Parliament.
2.4 It is hoped that these issues will be addressed within the final Statutory Guidance for
Parts 2 and 3 which is due to be published in autumn 2024.
2.5 The effect of the UNCRC Incorporation (Scotland) Act 2024 has been to incorporate
certain requirements of the UNCRC into Scots law.  At the present time, this extends
only to Acts of the Scottish Parliament.  Acts of the UK Parliament, including notable
examples such as the Education (Scotland) Act 1980 and Children (Scotland) Act 1995,
are currently excluded.  This creates a complicated legal landscape and in order to
assist officers determine what this means for the Council, the advice and opinion of
King’s Counsel (specialising in children’s rights law) has been sought.  This has now
been received and officers are considering its implications.
2.6 As outlined above the supporting structure for local  implementation includes a Steering
Group and in addition a wider Stakeholder Group with a focus on realising rights and
not just legislative compliance. This wider group has used the Getting Ready For
UNCRC Framework, as a benchmark tool to consider readiness for incorporation and
to help identify any gaps and areas for improvement.  This will inform an action plan
which is in development.
2.7 As noted above Children’s Rights and Wellbeing Impact Assessments (CRWIA)  have
been adopted in North Lanarkshire from late 2023 to support planning and decision-
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making and as a vehicle to support and demonstrate consideration of children’s rights
It is important to highlight that CRWIAs are relevant to all new policies and measures
which may impact on children and not only to developments within children’s services.
The process followed is in line with EQIA practice with an initial Stage 1 Screening to
support a proportionate decision on the need for undertake a Stage 2 Assessment.  A
‘champions’ model is in place and will be expanded to support 
2.8 Advocacy and Complaints - With one aspect of the legislation being that children,
young people and their representatives have the power to access the courts to ensure
their rights are being upheld, we want to ensure that there are opportunities available
to resolve matters at an earlier stage. It is our role as a public authority to ensure that
children and young people have access to processes that support their voices to be
expressed and heard and their rights protected and upheld. One aspect of this is
through advocacy, commissioned through Children and Family Social Work and
available to specific cohorts of children including care experienced children and young
people, those involved in the child protection system and those with additional support
needs.   With respect to , the  Scottish Public Services Ombudsman has been funded
by the Scottish Government to develop a child-friendly way for public bodies to handle
complaints. They have produced Child Friendly Complaints Handling Principles and
Child Friendly Complaints Handling Process Best Practice Guidance to help
organisations manage complaints in a way that upholds children’s rights under the
UNCRC.  Child Friendly Complaints | SPSO. A short life working group has been
established to support any changes required in working towards best practice in this
area locally and will take into account feedback from children and young people using
our processes.  The Council’s web-site has also been updated to reference child
friendly complaints.
2.9 Awareness Raising - Community Learning and Development led a programe of
awareness raising training across all the CLD staff teams. Consideration will be given
to how this is rolled out into other areas as part of our action plan. This will also be
informed by a previous poll taken across the Operational Management Team  to assess
the different levels of training and awareness raising that will be required. Email
communication has gone out to all staff to highlight the enactment of the legislation
from July and the profile of Children’s Rights will also continue to be raised by
embedding this in a wide range of linked development activity.
2.10 Children’s Rights Budgeting involves thinking about through how children’s rights
are impacted by the way that money is raised, allocated and spent.  North Lanarkshire
are one of six local authorities (Glasgow, Shetland. North Ayrshire, Inverclyde, Falkirk)
participating in an Action Enquiry, a method of learning through examination of a
complex challenge from different perspectives to increase understanding and
knowledge and prior to action. The approach does not ask local authorities to be
experts in children’s rights or to agree to undertake a full children’s rights approach to
their budget immediately, rather it is about exploring what might enable the
consideration of children’s rights in the budget process, understanding what is needed
to support this and testing some approaches in a considered way. The process began
in the summer and is expected to last for 6-8 months.
Progressing children’s rights in North Lanarkshire- empowering children and young
people
2.11 The Community Learning and Development Service continue to lead on an active and
vibrant youth voice infrastructure in North Lanarkshire. The current structure within CLD
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is nine town-based youth voice groups to coincide with the nine town boards model.
The young people in the groups nominate representatives to attend North Lanarkshire
Youth Council. North Lanarkshire Youth Council (NLYC) is made up of the nine
democratically elected Members of the Scottish Youth Parliament and 18 young people
from each of the nine local youth voice groups. Additional groups include:
• Those for care experienced children and young people supporting involvement in
the Champions Board such as Today Not Tomorrow 
• West Partnership Ambassadors who engage in The West Partnership, a regional
collaborative 
• School Pupil Voice offers meaningful opportunities for pupils to share their views
and opinions about their school. 
2.12 Over recent years work within Children’s Services in North Lanarkshire has had
increasing focus on involvement and participation and embedding children’s rights in
our processes and delivery of services. Whilst Community Learning and Development
colleagues have been key to much of this work, this is now much more integrated
across the full Children’s Service Partnership. 
2.13 In 2018 the Children’s Services Partnership and young people worked together to
develop a ‘Partnership Agreement’ marking the intention of moving away from episodic
consultation with children and young people to a framework to support meaningful
engagement and participation, built around 7 golden rules developed though the
Children’s Commissioner’s office: understanding my rights; a chance to be involved;
remember it’s my choice; value me; support me; work together, keep in touch. An action
in the Children’s Services Plan for 2023-2026 is to review the Partnership Agreement.
2.14 There has previously been direct representation on the Children’s Services Partnership
Board via North Lanarkshire Youth Council. However, it is accepted that the Board and
meeting experience is not young person friendly, and an alternative model was sought.
A paper was agreed in July 2024 to strengthen the connections with our Youth Voice
structures such as NLYC and Today not Tomorrow, representing care experienced
young people, by holding a youth summit every two years and Partnership Board and
task groups representatives will attend a number of wider Youth Council meetings each
year to engage on a range of topics and ensure priorities and actions in our planning
and reporting are informed by the views of children and young people. The first summit
is scheduled for November 2024.
2.15 The Voice Task Group is now well established, as part of the Children’s Services
Partnership, with a remit to ensure ‘voice’ is embedded in all service development and
improvement activity within the partnership, whilst the small team of Promise
Development Workers created in 2021 have had a critical role in ensuring
developments are informed by lived experience and in challenging stigma. 
2.16 An example of action in response to feedback from young people was to involve
children, young people, and families in developing a child and young person friendly
addition to our CS Plan and Report. Young people requested ‘real stories from real
people’ to highlight the work of the CS Partnership and have been directly involved in
producing short videos from ‘stories’ gathered.
2.17 From a more individual perspective, multiple strands of work are being progressed to
ensure all children and young people have the opportunity to be heard and involved in
decisions which impact on their lives. This ranges from involvement in service
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development to the use of tools as part of GIRFEC practice and the Mind of my Own
app to support young people express their views. 
2.18 Increasingly best practice examples engaging children, young people and families are
being shared with the Children’s Services Partnership Board. These include:
2.18.1 Mental Health and Wellbeing Framework, Mental Health Week 2024 involved young
people in celebrating positive mental health & wellbeing for children and young people
within our communities and across our organisations.  The Mental Health and
Wellbeing and Resilience task group created a video for Children’s Mental Health Week
(5-11 February 2024) showcasing the theme of the week ‘My Voice Matters’. Ten young
people volunteered to be interviewed and contributed their stories to the video.
Feedback from the young people on the services offered was positive with them stating
that by taking part in groups, they can see the benefits of sharing their experiences with
both trusted adults, and a group of peers. 
2.18.2 In June 2024 members of the Scottish Youth Parliament and North Lanarkshire Youth
Council, worked together to score and evaluate the applications that were part of the
current round of funding linked to our Community Mental Health and Wellbeing
Framework. The young people met to form a pre panel where they read over,
discussed, commented and scored the applications. Those involved feedback that it
was a daunting prospect but once they were in the swing of it, they enjoyed contributing
to the process. 
2.18.3 As part of the North Lanarkshire Tackling Poverty Strategy, consultation with children
and young people took place to gather their experiences and views on poverty and
what can be done. This informed the Children’s Services Plan 2023-26 and offers a
different view, directly from children and young people on the impact of poverty and
how this might be mitigated. This has influenced work being progressed relating to
financial education in schools and community settings.
Progressing children’s rights in North Lanarkshire- work with children and young
people
2.19 As reported previously in November 2020, North Lanarkshire Youth Council,
contributed to the development of the Children’s Services Plan (2021-23) with a focus
on UNCRC. A survey about UNCRC was completed by almost 400 young people and
informed actions that were included in the Plan relating to raising awareness of UNCRC
amongst children, young people and adults. During 2021, as part of Future Fridays, a
group of young people co-produced the #MakeitRight campaign. With guidance from
Corporate Comms they directed, produced and participated in developing campaign
assets including a short film. The campaign which was launched in February 2022 has 
since gained recognition nationally as an example of good practice including by the
Children’s Commissioner and a representative on the UN Committee on Children
Rights. It is included in the Part 1 Guidance referred to above. The campaign has 15000
impressions, and the short film has had over 100,000 views since its launch.
2.20 Following this successful campaign the campaign assets have been applied to a peer
education approach to further raise awareness through a workshop. In 2023-24 a group
of UNCRC Ambassadors met over several months to explore the wide range of UNCRC
workshop materials and exercises to create a workshop designed by young people for
young people. This can be delivered through a peer education approach but is
designed as a workshop that volunteers and staff can pick up and deliver supported
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with a ‘how to guide’ and resources required. From June 2024 this has been rolled out
to locality Youth Voice Groups and other local groups and organisations. Youth
Ambassadors presented their work to the Children’s Services Partnership in July 2024.
Young people will continue to be involved in the work to raise awareness of UNCRC
and a proposal is currently being prepared with a focus on children and young people
who are furthest from their rights being respected, protected and upheld.
2.21 The Rights Respecting Schools Award is intended to put children’s rights at the heart
of school life in the UK. The UK Committee for UNICEF (UNICEF UK) works with
schools and establishments in the UK, using UNCRC as the basis, to deliver the award
to schools and establishments which are inspiring places to learn, where children are
respected, their talents are nurtured, and they are able to thrive. The Rights Respecting
Schools Award recognise schools and establishments that have embedded these
values in daily school life, gives children the best chance to lead happy, healthy lives
and to be responsible, active citizens. There are now over 1.6 million children in the UK
who go to one of 5000 schools and establishments working through the award. There
is a journey to become fully Rights Respecting from the Bronze to Gold award. The
Award recognises achievement in putting the United Nations Convention on the Rights
of the Child into practice within the school and beyond.
2.22 In North Lanarkshire we have most schools now on the journey, and our ambition is to
have all schools engaged in the process towards the award, with those who hold silver
and bronze awards moving forward towards the gold award.  In North Lanarkshire a
further 16 schools registered for the award in 2023-24. The levels of accreditation, from
March 2024, are: 
Gold                                    17
Silver                                   44
Bronze                               56
Reaccreditation                   6
Awaiting accreditation    26
Total    149 
.
Next Steps 
2.23 As is clear from the information set out action to realise children’s rights through best
practice, culture and system change will continue to be integrated across a range of
improvement activity.  It is planned however that key actions at this point include: 
• Development of the UNCRC Implementation Steering Group Action Plan
prioritising and detailing how we implement the legislation and embed children’s
rights.
• Development of staff and member training inputs on UNCRC, building on work
undertaken and drawing on national resources as appropriate.
• Continued support for the roll out of the Rights Respecting Schools Award across
all North Lanarkshire Schools.
• Completion of the requirement to report on the delivery of children’s rights in North
Lanarkshire over the period April 2023-March 2027 in line with Children’s Service
Planning requirements.
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• Further engagement with young people to build on the work of the MakeitRight
Campaign and peer education programme.   
3. Measures of success 
3.1  Improved awareness of UNCRC and Children’s Rights.
3.2 The council is well prepared to meet its legal duties under new legislation.
3.3 Number of CRWIAs completed.
3.4 External and internal evaluation and feedback from children and young people
demonstrate progress towards fully realising children’s rights.   
4. Supporting documentation 
4.1 Appendix 1  UNCRC Introductory Guidance   
Children's Rights and the UNCRC in Scotland: An Introduction (www.gov.scot) 
Alison Gordon
Chief Social Work Officer (Education, Families, Justice, and Integrated Practice) 
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5. Impacts 
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
The work described within this report indirectly supports the council in its equality
and Fairer Scotland duties but as this is an overview report no impact assessment
is required. 
If Yes, has an assessment been carried out and published on the council’s
website? https://www.northlanarkshire.gov.uk/your-community/equalities/equality-
and-fairer-scotland-duty-impact-assessments 
Yes ☐ No ☐
5.2 Financial impact 
Does the report contain any financial impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant financial impacts been discussed and agreed with
Finance? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
Whilst this overview report does not have any direct financial impacts any costs
arising from new duties will be monitored though the Steering Group.
As noted at 2.11 any learning arising from initial work on children’s rights budgeting
will also where relevant be considered in future financial planning processes
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant HR impacts been discussed and agreed with People
Resources? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.4 Legal impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☒ No ☐ 
If Yes, have all relevant legal impacts been discussed and agreed with Legal and
Democratic? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
Legal Services are part of the Steering Group on UNCRC and as reflected at 1.4
have sought specific opinion from Kings Counsel to support an better
understanding of the impact of the Act on specific legislative areas. 
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?   
Yes ☐ No ☒
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If Yes, is the processing of this personal data likely to result in a high risk to the
data subject? 
Yes ☐ No ☐ 
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☐ No ☐
5.6 Technology / Digital impact 
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management,
or connectivity / broadband / Wi-Fi? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
Where the impact identifies a requirement for significant technology change, has
an assessment been carried out (or is scheduled to be carried out) by the
Enterprise Architecture Governance Group (EAGG)? 
Yes ☐ No ☐
5.7 Environmental / Carbon impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.8 Communications impact 
Does the report contain any information that has an impact on the council’s
communications activities? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
No direct impacts with respect to this report however where relevant specific
strands of work eg the Make it Right Campaign have been supported 
.
5.9 Risk impact 
Is there a risk impact? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or
Service or Project Risk Registers), and how they are managed? 
Adopting CIRWAs and the comprehensive cross service approach described in the
report both supports the council in its own key ambitions and reduces vulnerability
to potential challenges for non-compliance. 
5.10 Armed Forces Covenant Duty 
Does the report require to take due regard of the Armed Forces Covenant Duty (i.e.
does it relate to healthcare, housing, or education services for in-Service or ex-
Service personnel, or their families, or widow(er)s)? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the provision which has been made to
ensure there has been appropriate consideration of the particular needs of the
Armed Forces community to make sure that they do not face disadvantage
compared to other citizens in the provision of public services. 
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5.11 Children’s rights and wellbeing impact 
Does the report contain any information regarding any council activity, service
delivery, policy, or plan that has an impact on children and young people up to the
age of 18, or on a specific group of these? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact and the provision that has
been made to ensure there has been appropriate consideration of the relevant
Articles from the United Nations Convention on the Rights of the Child (UNCRC). 
The activity described in this report is designed to support the realisation of all
areas of Children’s Rights in North Lanarkshire,  As this is an update report
reflecting work already underway no CRWIA has been undertaken with respect to
this report but these will be undertaken for specific strands of work where relevant. 
If Yes, has a Children’s Rights and Wellbeing Impact Assessment (CRWIA) been
carried out? 
Yes ☐ No ☒ 
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North Lanarkshire Council
Report
Education, Children and Families Committee 
Does this report require to be approved? ☒ Yes   ☐ No
Ref: GMcL / TO’H Date 10/09/24 
Annual Bad Debt Write-Off Exercise 
From: Gerard McLaughlin, Chief Officer (Education North) 
E-mail: McLaughlinG@northlan.gov.uk Telephone: 01698 812269 
Executive Summary 
This report provides a summary of outstanding debtor accounts relating to previous
financial years which are considered to be uncollectible following approved recovery
procedures, or are not economically viable to continue pursuing.  In accordance with
Council’s Financial Regulations, a provision for expected credit losses has previously been
established for the outstanding accounts. The total value recommended for write-off for
2024/25 is £15,755.58. 
Recommendations
It is recommended that the Education, Children and Families Committee: 
(1) Acknowledge the decision of the Chief Officer (Education North) and Chief Officer
(Financial Solutions), under delegated responsibilities, to write-off a total of
£2,778.05 for outstanding debtors accounts under £500.
(2) Approve the write-off of £12,977.53 for outstanding debtors accounts over £500.
(3) Remit the content of this report to the Finance and Resources Committee. 
The Plan for North Lanarkshire
Priority Improve North Lanarkshire's resource base
Ambition statement (25) Ensure intelligent use of data and information to support fully
evidence based decision making and future planning
Programme of
Work Statutory / corporate / service requirement
Item 8
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1. Background 
1.1. Under delegated responsibilities, North Lanarkshire Council’s approved Financial
Regulations require Chief Officers and the Chief Officer (Financial Solutions) to
approve the write-off of outstanding accounts of less than £500. In addition, the aligned
parent Committee is required to approve the write-off of outstanding accounts due to
the Council which are greater than £500. 
2. Report 
Chargeable Activities and Recovery Actions 
2.1.1. The Education, Children and Families Service provide a range of chargeable activities
such as, but not limited to, cross boundary and inter-authority charges for external
pupils attending NLC schools and nurseries, educational leadership and training
courses and nursery wraparound hours. 
2.1.2. For context, during the 2023/24 financial year, the Education, Children and Families
Service raised 520 invoices which had an aggregate total value of £2.801m.  In
conjunction with the Corporate Debt Recovery Team, every effort has been made by
the Service to fully recover outstanding accounts including reminder correspondence,
use of collection agents, and legal action.  The value of the accounts identified for write-
off in this report represent a small proportion (less than 1%) of the total value of invoices
raised each year by the Service. 
2.1.3. Despite these proactive actions, there are several accounts that have been deemed
uncollectible and/or are considered not economically viable to engage in further
collection initiatives.  The annual process of assessing the likelihood of the non-
recovery of debt conforms to accepted accounting best practice and is a realistic
assessment of expected levels of future payment. 
Analysis of Write-Off 
2.1.4. A critical and in-depth analysis of the outstanding balances was conducted resulting in
a write-off total of £15,755.58 represented by £2,778.05 (accounts < £500) and
£12,977.53 (accounts > £500) respectively. 
2.1.5. There are several reasons why the outstanding balances have been identified for the
purposes of the annual write-off process.  These are aggregated as follows: 
1) Deceased
The debtor is deceased and there have been insufficient funds within the estate to
meet the outstanding sum due. 
2) Recovery Exhausted
All available avenues have been pursued and there is no prospect of recovery of
funds. 
3) Uneconomic to Pursue
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There are insufficient funds and/or no realisable assets that are available to meet
the debt and it is uneconomic to continue to seek the outstanding sum due. 
2.1.6. For additional information, the tables below provide an analysis of the proposed write-
off by value (Table 1) and cause (Table 2) in line with the categories described
previously. 
Table 1
VALUE £ No of Accounts
< £500 2,778.05 14
> £500 12,997.53 6
TOTAL 15,755.58 20 
Table 2
CAUSE £ No of Accounts
Deceased 0.00 0
Recovery Exhausted 15,697.48 16
Uneconomic to Pursue 58.10 4
TOTAL 15,755.58 20 
2.1.7. There are no new financial implications linked to this report in relation to the current
financial year. The write off costs will be supported via the relevant financial provision
outlined in the Council’s Annual Accounts. 
3. Measures of success 
3.1. The Corporate Debt Recovery Team and the Service will continue to monitor and
review the volume and value of outstanding debts and seek recovery of all sums owed
to the Council. 
4. Supporting documentation 
4.1. Not Applicable. 
Gerard McLaughlin
Chief Officer (Education North) 
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5. Impacts 
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
If Yes, has an assessment been carried out and published on the council’s
website? https://www.northlanarkshire.gov.uk/your-community/equalities/equality-
and-fairer-scotland-duty-impact-assessments 
Yes ☐ No ☐
5.2 Financial impact 
Does the report contain any financial impacts? 
Yes ☒ No ☐ 
If Yes, have all relevant financial impacts been discussed and agreed with
Finance? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact?
Approval of Annual Bad Debt Write Off Request. 
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant HR impacts been discussed and agreed with People
Resources? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.4 Legal impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☐ No ☒ 
If Yes, have all relevant legal impacts been discussed and agreed with Legal and
Democratic? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?   
Yes ☐ No ☒ 
If Yes, is the processing of this personal data likely to result in a high risk to the
data subject? 
Yes ☐ No ☐ 
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☐ No ☐
5.6 Technology / Digital impact 
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management,
or connectivity / broadband / Wi-Fi?
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Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
Where the impact identifies a requirement for significant technology change, has
an assessment been carried out (or is scheduled to be carried out) by the
Enterprise Architecture Governance Group (EAGG)? 
Yes ☐ No ☐
5.7 Environmental / Carbon impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.8 Communications impact 
Does the report contain any information that has an impact on the council’s
communications activities? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.9 Risk impact 
Is there a risk impact? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or
Service or Project Risk Registers), and how they are managed? 
5.10 Armed Forces Covenant Duty 
Does the report require to take due regard of the Armed Forces Covenant Duty (i.e.
does it relate to healthcare, housing, or education services for in-Service or ex-
Service personnel, or their families, or widow(er)s)? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the provision which has been made to
ensure there has been appropriate consideration of the particular needs of the
Armed Forces community to make sure that they do not face disadvantage
compared to other citizens in the provision of public services. 
5.11 Children’s rights and wellbeing impact 
Does the report contain any information regarding any council activity, service
delivery, policy, or plan that has an impact on children and young people up to the
age of 18, or on a specific group of these? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact and the provision that has
been made to ensure there has been appropriate consideration of the relevant
Articles from the United Nations Convention on the Rights of the Child (UNCRC). 
If Yes, has a Children’s Rights and Wellbeing Impact Assessment (CRWIA) been
carried out? 
Yes ☐ No ☐ 
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Page 123

North Lanarkshire Council
Report
Education, Children and Families Committee 
Does this report require to be approved? ☐ Yes   ☒ No
Ref: GMcL / TO’H Date 10/09/24 
Revenue Budget Monitoring Report 
From: Gerard McLaughlin (Chief Officer – Education North)  
E-mail: McLaughlinG@northlan.gov.uk Telephone: 07793 599 269 
Executive Summary 
This report provides a summary of the financial performance of the Education, Children
and Families Service for the period 1 April 2024 to 19 July 2024 (Period 4). The report
highlights the projected outturn position as at 31 March 2025, including explanations of
major variances in accordance with North Lanarkshire Council’s approved Financial
Regulations. 
The Education, Children and Families Service has a net revenue budget of £513.127m for
the 2024/25 financial year. 
Incorporated within the revenue budget are approved savings totalling £9.595m.  It is
anticipated that £8.258m (86%) of these savings will be realised during the current financial
year with Service management action addressing the in-year gap of £1.337m (14%). 
The Service is currently forecasting a balanced budget position for the 2024/25 financial
year. 
Recommendations
It is recommended that the Education, Children and Families Committee: 
(1) Review the financial position of the Education, Children and Families revenue
budget.
(2) Review the contents of the report. 
The Plan for North Lanarkshire
Priority All priorities
Ambition statement (25) Ensure intelligent use of data and information to support fully
evidence based decision making and future planning
Programme of
Work Statutory / corporate / service requirement
Item 9
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1. Background 
1.1. North Lanarkshire Council’s approved Financial Regulations require Deputy Chief
Executives and Chief Officers to remain within their approved budgetary provision, and
to report all significant deviations - defined as the higher of £100,000 or 5% - within
their budget monitoring reports. Where significant deviations are identified, officers
must provide explanatory commentary, outline the action required to rectify such
deviations and where relevant, must also highlight the impact this has on other budget
headings. 
2. Report 
Summary of Financial Position 
2.1.1. At the meeting of Council on 15 February 2024, North Lanarkshire Council approved
its General Fund Revenue Budget of £1,016.750m for the 2024/25 Financial Year, of
which, £513.127m (50.5%) represented the approved net revenue budget for the
Education, Children & Families Service. 
2.1.2. The Service is forecasting a balanced budget position the end of the financial year. 
Further analysis of major variances is provided within Section 2.2 of this report. 
2.1.3. The current 2024/25 budget incorporates £9.595m of savings previously approved by
the Council.  Further information regarding particularly challenging savings, along with
associated management actions and replacement in-year savings, are included within
this report at Appendix 5. 
Analysis of Significant Variances 
2.2.1 The Service has a total employee budget of £350.964m and currently anticipates a
projected net underspend of £0.398m. The underspend reflects actual and projected
vacancies, along with the roll out of finalised HQ, cluster, and school staffing structures
offset by other employee cost pressures within the Service. 
2.2.2 Service employee budgets are partly devolved to establishments per the Devolved
School Management (DSM) scheme, with the remaining budgets held at HQ level. 
Under the DSM scheme, devolved school/nursery staffing budgets for teaching and
non-teaching posts are delegated to Head of Establishment management. 
Establishments receive budgetary allocations based on agreed formulas and
distribution methods. 
2.2.3 The Service is anticipating a net overspend of £0.319m within Property Costs primarily 
due to utility cost pressures within the education estate. 
2.2.4 The Service is anticipating a net underspend of £0.187m within Transport & Plant in
based on the current ‘Home to School’ contractual commitments across mainstream
and ASN provision. 
2.2.5 The Service is anticipating an underspend of £0.134m within Payments to Other
Bodies. This underspend is partly explained by the level of demand for Family
Placements in comparison to overall resources currently available following the receipt
of an additional £1.162m Scottish Government funding for the start of the 2024/25
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financial year. There are offsetting financial pressures within ASN pupil placements
(£0.350m) and expenditure aligned to Gaelic provision (£0.209m) as outlined in
Appendix 3. 
2.2.6 The Service is anticipating an underspend of £0.095m within Other Expenditure which
is aggregated across a number of budget areas including the music programme. 
2.2.7 The Service is anticipating an under-recovery of income of £0.494m which reflects the
ongoing trend in reduced cross-boundary ASN placements within NLC educational
settings. 
2.2.8 At this stage of the financial year the Service is anticipating a balanced budget position
across several budgetary categories including Supplies & Services, Administration
Costs, Transfer Payments, and Capital & Revenue Financing Costs as outlined in
Appendix 2. 
Earmarked Reserves 
2.3.1 In finalising North Lanarkshire Council’s annual accounts to 31 March 2024, the
Education, Children and Families Service was given approval to earmark £95.265m of
resources to fund key projects and initiatives.  The largest reserve (£60.969m) is
earmarked for future years commitments to school building / hub programmes. 
2.3.2 Other specific reserves include Pupil Equity Fund (PEF) carry forwards; Devolved
School Management (DSM) carry forwards; resettlement initiatives, Whole Family
Wellbeing Fund; and ELC / 1140 funding. 
2.3.3 The Service anticipates utilising £25.941m of allocated earmarked reserves in the
current financial year. This in-year projection reflects the planned phasing of resources
(£8.354m) to future years following the completion of strategic reviews in relation to the
operational requirements and financial planning assumptions aligned to individual
programmes. 
2.3.4 Future monitoring reports will continue to provide updates on the planned use of
reserves during 2024/25, and in future financial years, as outlined in Appendix 4. 
2024/25 Budget Savings 
2.4.1 Incorporating base budget adjustments and specific proposals, the Council previously
approved total Service savings of £9.595m to be achieved during financial year
2024/25.  The Service assesses a variety of records and management information to
monitor and review the achievement of its approved budget savings. As at Period 4, it
is anticipated that £8.258m (86%) of the approved in-year savings target will be realised
in the current financial year. 
2.4.2 The majority of the unmet in-year saving has resulted from the formal introduction of
the Early Years restructure occurring at a later date than was envisaged in the original
programme timeline. 
2.4.3 Through a combination of utilisation of aligned EMRs and other management actions,
the Service has identified replacement funding streams to fully offset the in-year
savings gap of £1.337m (14%). Future monitoring reports will continue to provide
updates on the deliverability of approved saving during 2024/25, and future financial
years if applicable, as outlined in Appendix 5.  
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Management Actions 
2.5.1 Senior officers will review and implement actions through to financial year end with the
aim of ensuring the Service continues to operate within its overall financial envelope.
These actions will include: 
1) Vacancy management
2) Creating efficiencies through the use of grant / external funding
3) Curtailment of non-essential expenditure
4) Application and utilisation of earmarked reserves to offset in-year cost pressures 
3. Measures of success 
3.1. The service operates within approved budget resources and requirements of the
Council’s approved Financial Regulations. 
4. Supporting documentation 
Appendix 1: Objective Analysis
Appendix 2: Subjective Analysis
Appendix 3: Payments to Other Bodies
Appendix 4: Status of Earmarked Reserves
Appendix 5: Savings 
Gerard McLaughlin
Chief Officer (Education – North) 
5. Impacts 
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
If Yes, has an assessment been carried out and published on the council’s
website? https://www.northlanarkshire.gov.uk/your-community/equalities/equality-
and-fairer-scotland-duty-impact-assessments 
Yes ☐ No ☐
5.2 Financial impact 
Does the report contain any financial impacts? 
Yes ☒ No ☐ 
If Yes, have all relevant financial impacts been discussed and agreed with
Finance? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
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As stated within the main body of the report. 
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant HR impacts been discussed and agreed with People
Resources? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.4 Legal impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☐ No ☒ 
If Yes, have all relevant legal impacts been discussed and agreed with Legal and
Democratic? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?   
Yes ☐ No ☒ 
If Yes, is the processing of this personal data likely to result in a high risk to the
data subject? 
Yes ☐ No ☐ 
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☐ No ☐
5.6 Technology / Digital impact 
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management,
or connectivity / broadband / Wi-Fi? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
Where the impact identifies a requirement for significant technology change, has
an assessment been carried out (or is scheduled to be carried out) by the
Enterprise Architecture Governance Group (EAGG)? 
Yes ☐ No ☐
5.7 Environmental / Carbon impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.8 Communications impact 
Does the report contain any information that has an impact on the council’s
communications activities? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.9 Risk impact
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Is there a risk impact? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or
Service or Project Risk Registers), and how they are managed? 
The approach outlined in this report supports the Council’s actions in managing
financial sustainability and financial management risks.  Financial pressures and
risks are reviewed on a regular basis by the Service Management Team (SMT),
Business Management Team (BMT), Corporate Management Team (CMT) and
Committee. 
5.10 Armed Forces Covenant Duty 
Does the report require to take due regard of the Armed Forces Covenant Duty (i.e.
does it relate to healthcare, housing, or education services for in-Service or ex-
Service personnel, or their families, or widow(er)s)? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the provision which has been made to
ensure there has been appropriate consideration of the particular needs of the
Armed Forces community to make sure that they do not face disadvantage
compared to other citizens in the provision of public services. 
5.11 Children’s rights and wellbeing impact 
Does the report contain any information regarding any council activity, service
delivery, policy, or plan that has an impact on children and young people up to the
age of 18, or on a specific group of these? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact and the provision that has
been made to ensure there has been appropriate consideration of the relevant
Articles from the United Nations Convention on the Rights of the Child (UNCRC). 
If Yes, has a Children’s Rights and Wellbeing Impact Assessment (CRWIA) been
carried out? 
Yes ☐ No ☐ 
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APPENDIX 1
[1] [2] [3] [5] [6] [7]
Early Years 33,692,114 33,692,114 0 0.0% 0 Balanced Budget
Primary Schools 151,898,243 151,898,243 0 0.0% 0 Balanced Budget
Secondary Schools 143,360,986 143,360,986 0 0.0% 0 Balanced Budget
Special Schools 25,083,889 25,083,889 0 0.0% 0 Balanced Budget
Education Service Delivery 109,087,872 109,643,776 (555,904) ADV (0.5%) 0 Overspend in relation to external placements /
income under-recovery within the ASN sector offset
by 'Home to School Transport' efficiencies and
establishment vacancies
Children & Families 39,680,312 39,264,593 415,719 FAV 1.1% 0 Underspends primarily aligned to Family Placement
Payments
Justice Services 91,690 151,505 (59,815) ADV (65.2%) 0 Minor overspend
Employability 3,164,086 3,089,086 75,000 FAV 2.4% 0 Minor underspend
Community Learning 5,142,951 5,017,951 125,000 FAV 2.4% 0 Minor underspend
Tackling Poverty 1,925,071 1,925,071 0 0.0% 0 Balanced Budget
NET EXPENDITURE 513,127,214 513,127,214 0 0.0% 0 Balanced Budget
[4]
NORTH LANARKSHIRE COUNCIL
Revenue Budget Monitoring Report - Objective Analysis
Period 04 (01 April 2024 - 19 July 2024)
Education, Children & Families
DIVISION OF SERVICE ANNUAL
BUDGET
PROJECTED
OUT-TURN
PROJECTED OUT-TURN
VARIANCE % PERIOD
MOVEMENT ANALYSIS
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APPENDIX 2
[1] [2] [3] [5] [6] [7]
EMPLOYEE COSTS 364,277,815 363,880,205 397,610 FAV 0.1% 0 Underspend primarily due to phasing of external
funding; timing of recruitment to reflect operational
requirements; Service vacancy management; offset
by other employee cost pressures
PROPERTY COSTS 53,169,915 53,489,242 (319,327) ADV (0.6%) 0 Overspend primarily due to utility costs within the
education estate
SUPPLIES & SERVICES 15,794,045 15,794,045 0 0.0% 0 Balanced Budget
TRANSPORT & PLANT 22,810,180 22,623,338 186,842 FAV 0.8% 0 Underspend in relation to 'Home to School
Transport' efficiencies
ADMINISTRATION COSTS 3,776,573 3,776,573 0 0.0% 0 Balanced Budget
PAYMENTS TO OTHER BODIES 46,590,217 46,456,182 134,035 FAV 0.3% 0 Underspend within Family Placement Payments
offset by overspends in relation to external ASN
placements and Gaelic Education provision
TRANSFER PAYMENTS 4,251,029 4,251,029 0 0.0% 0 Balanced Budget
CAPITAL FINANCING COSTS 41,096,297 41,096,297 0 0.0% 0 Balanced Budget
REVENUE FINANCING COSTS 0 0 0 0.0% 0 Balanced Budget
OTHER EXPENDITURE 21,143,094 21,048,094 95,000 FAV 0.5% 0 External grant synergies aligned to Music provision
TOTAL EXPENDITURE 572,909,165 572,415,005 494,160 FAV 0.1% 0 As stated above
INCOME (59,781,951) (59,287,791) (494,160) ADV 0.8% 0 Under-recovery of income in relation to ASN
placements and service provision within NLC
settings
NET EXPENDITURE 513,127,214 513,127,214 0 0.0% 0 Balanced Budget
[4]
NORTH LANARKSHIRE COUNCIL
Revenue Budget Monitoring Report - Subjective Analysis
Period 04 (01 April 2024 - 19 July 2024)
Education, Children & Families
CATEGORY ANNUAL
BUDGET
PROJECTED
OUT-TURN
PROJECTED OUT-TURN
VARIANCE % PERIOD
MOVEMENT ANALYSIS
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APPENDIX 3
[1] [2] [3] [5] [6] [7]
General PTOBs 7,969,176 8,177,751 (208,575) ADV (2.6%) 0 Overspend in relation to payments aligned to Gaelic
Education
Additional Support Needs 8,596,956 8,946,956 (350,000) ADV (4.1%) 0 Net overspend in relation to external ASN
placements
Early Years 16,044,000 16,044,000 0 0.0% 0 Balanced Budget
Voluntary Organisations 971,047 971,047 0 0.0% 0 Balanced Budget
Family Placements 12,786,752 12,094,142 692,610 FAV 5.4% 0 Net underspend within Family Placement Payments
aligned to fostering, kinship, and adoption fees and
allowances
Children's Services - General 222,286 222,286 0 0.0% 0 Balanced Budget
TOTAL EXPENDITURE 46,590,217 46,456,182 134,035 FAV 0.3% 0 As stated above
[4]
NORTH LANARKSHIRE COUNCIL
Revenue Budget Monitoring Report - Payments to Other Bodies
Period 04 (01 April 2024 - 19 July 2024)
Education, Children & Families
CATEGORY ANNUAL
BUDGET
PROJECTED
OUT-TURN
PROJECTED OUT-TURN
VARIANCE % PERIOD
MOVEMENT ANALYSIS
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APPENDIX 4
Value %
Service Specific Earmarked Reserves:
School Carry Forward (DSM) 2,655,000 0 2,655,000 1,062,000 2,655,000 100.0% 0 2,655,000
Pupil Equity Fund (PEF) Carry Forward 2,153,000 0 2,153,000 2,122,936 2,153,000 100.0% 0 2,153,000
Supporting Education Service Delivery 6,497,000 (67,649) 6,429,351 5,572,317 6,429,351 100.0% 0 6,429,351
Early Learning & Childcare 5,213,000 (1,881,000) 3,332,000 1,877,553 3,332,000 100.0% 0 3,332,000
Developing the Young Workforce Initiatives 680,000 0 680,000 226,667 680,000 100.0% 0 680,000
Supporting Children & Families Service Delivery 40,000 0 40,000 20,313 40,000 100.0% 0 40,000
Children & Families - Whole Family Wellbeing Fund 4,417,000 (2,346,000) 2,071,000 616,500 2,071,000 100.0% 0 2,071,000
SEF / SAC Carry Forward 943,000 0 943,000 600,819 943,000 100.0% 0 943,000
Shotts Prison SLA 116,000 (84,000) 32,000 500 32,000 100.0% 0 32,000
Employability Initiatives (incl. 'NOLB') 2,784,000 0 2,784,000 927,999 2,784,000 100.0% 0 2,784,000
CLD & Voluntary Organisations Youth Work Initiatives 248,000 0 248,000 82,500 248,000 100.0% 0 248,000
Resettlement & Unaccompanied Minors 8,323,000 (3,976,000) 4,347,000 1,258,407 4,347,000 100.0% 0 4,347,000
Tackling Poverty Initiatives 227,000 0 227,000 56,750 227,000 100.0% 0 227,000
PPP/DBFM Contractual Commitments 60,969,075 (60,969,075) 0 0 0 0.0% 0 0
TOTAL 95,265,075 (69,323,724) 25,941,351 14,425,261 25,941,351 100.0% 0 25,941,351
No Longer
Required
Reserves
Required In
Year
Commentary Regards UsageProjected Spend
NORTH LANARKSHIRE COUNCIL
Revenue Budget Monitoring Report - Status of Earmarked Reserves
Period 04 (01 April 2024 - 19 July 2024)
Education, Children & Families
FINANCIAL YEAR - 2024/25
DESCRIPTION OF EARMARKED RESOURCE Approved
Reserve
Profiled in
Future Years
In-Year
Reserve Total Spend to Date
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APPENDIX 5
£000 £000 £000 £000 £000
Base Budget Adjustments:
- Reduction in Children's Services HQ Employee
Costs
Children &
Families 117 117 0 0
Sub-Total Base Budget Adjustments 117 117 0 0 0
Approved Savings
- Review of ELC: Single Status Employee
Resources ELC 2,000 750 1,250
Gap primarily due to saving phasing
asymmetry with majority of ELC staffing
cohort ceasing employment with the
Council at the end of June 2024.
Phasing delay included within the financial
modelling assumptions of the ELC EMR. 1,250 0
- Review of Staffing Turnover Within Schools Education 375 375 0 0
- School Transport (Move distance threshold to
statutory limit) Education HQ 1,200 1,200 0 0
Sub-Total 2023/24 impact of previously
approved savings 3,575 2,325 1,250 1,250 0
Approved Savings (Operational Decisions)
16ECF Removal of Early Years Absence Funding Education HQ 294 294 0 0
30ECF Contracts and Provisions (Under-utilised budgets) Education HQ 45 0 45 Awaiting confirmation of discrete allocation
within in-scope budgets.
Management action regarding curtailment
of non-essential expenditure 45 0
42ECF Under-utilised corporate parenting discretionary
budget
Children &
Families 21 21 0 0
43ECF Service redesign and efficiencies through
transition to SDS
Children &
Families 24 24 0 0
44ECF Reduce discretionary spend in training Children &
Families 54 54 0 0
66ECF Under-utilised budgets Children &
Families 125 125 0 0
Sub-Total 'Operational Decisions' 563 518 45 45 0
Approved Savings (Budget Decisions)
28ECF Network Support - Removal of unutilised budget ASN 213 213 0 0
62ECF Service redesign and efficiencies through
transition to SDS
Children &
Families 42 42 0 0
78-80ECF Review if service delivery across Youth
Employability Hubs Employability 670 670 0 0
81ECF Review of CLD service delivery, including the
provision of youth diversionary activities CLD 163 121 42 Awaiting confirmation of discrete allocation
within in-scope budgets.
Management action regarding curtailment
of non-essential expenditure 42 0
87ECF Music Service - Reduction in staffing Music 140 140 0 0
88ECF Removal of extra curricular activity delivered by
existing staff Club365 1,090 1,090 0 0
- Historic Recurring Underspends EC&F 3,022 3,022 0 0
Current financial modelling assumptions
indicate that this saving will be achieved. 
This will be kept under review during the
course of the financial year.
Sub-Total 'Budget Decisions' 5,340 5,298 42 42 0
TOTAL 9,595 8,258 1,337 1,337 0
86.07% 13.93% 13.93% 0.00%
Delivered Gap Replacement Revised-Gap
Ref. DESCRIPTION OF APPROVED SAVING DIVISON Target Value Value
Deliverable
APPROVED SAVINGS REPLACEMENT SAVING / FUNDING
NORTH LANARKSHIRE COUNCIL
Revenue Budget Monitoring Report - Savings
Period 04 (01 April 2024 - 19 July 2024)
Education, Children & Families
DESCRIPTION Value Revised
Savings Gap CommentarySavings Gap Reasons for Savings Gap
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