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Agenda Document Pack - Education, Children and Families Committee - 21/11/2023

North Lanarkshire Council · 21 November 2023
Back to Education, Children and Families Committee — 21 November 2023 and its agenda

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10 November 2023 
Members of the 
Education, Children and Families Committee
Chief Executive’s Office
Archie Aitken
Chief Officer (Legal & Democratic)
Civic Centre, Windmillhill Street,
Motherwell ML1 1AB
www.northlanarkshire.gov.uk 
Notice is given that a Meeting of the Education, Children and Families Committee is to be
held in the Council Chamber, Civic Centre, Windmillhill Street, Motherwell, ML1 1AB on
Tuesday, 21 November 2023 at 14:00 PM which you are requested to attend. 
The agenda of business is attached. 
Archie Aitken
Chief Officer (Legal & Democratic) 
Members : 
Clerk Name: Clare Louise McDonald
Clerk Telephone: 01698 302190
Clerk Email: mcdonaldcl@northlan.gov.uk
A Campbell, M McBride, D Ashraf, A Ballinger, C Barclay, M Boyd, H Brannan-McVey, B
Burgess, T Carragher, C Costello, M Coyle, S Coyle, G Currie, P Di Mascio, H Dunbar, F
Fotheringham, W Goldie, M Hughes, T Johnston, J Jones, P Kelly, A Khan, K Larson, G
Lennon, H Loughran, A Masterton, B McCluskey, B McCulloch, P McDade, F McKay, R
McKendrick, C McManus, M McPake, A McVey, L Mitchell, P Patton, K Stevenson, A
Stubbs, J Toner, N Wilson.
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Agenda 
1 Declarations of Interest In Terms of the Ethical Standards
In Public Life Etc. (Scotland) Act 2000   
Minutes   
2 Minute of Meeting of the Education Employee Appeal
Sub-Committee - 11 September 2023
Submit minute of the meeting of the Education Employee
Appeals Sub-Committee held on 11 September 2023 for
approval (copy herewith) 
7 - 8  
Operational   
3 Health and Wellbeing
Submit report by the Chief Officer (Education - North)
providing an update on the initial findings of the Strengths and
Difficulties Questionnaire survey and steps taken to build
wellbeing in children and young people (copy herewith) 
9 - 78 
4 1140 ELC Expansion update
Submit report by the Chief Officer (Education - North)
providing an update on the 1140 hours Early Learning and
Childcare (ELC) Expansion Programme within North
Lanarkshire (copy herewith) 
79 - 90 
5 Secondary School Library Review
Submit report by the Chief Officer (Education - South) setting
out the results of a consultation in relation to the future library
provision within secondary schools and the operating model
for each school under consideration (copy herewith) 
91 -
104 
6 Standards and Quality Report Session 2022-2023
Submit report by the Chief Officer (Education - South) setting
out the Standards and Quality Report for the period August
2022 to August 2023  (copy herewith) 
105 -
198 
7 Scottish Attainment Challenge Report Session 2022-23
Submit report by the Chief Officer (Education - South)
providing an update on progress of the Scottish Attainment
Challenge programme within North Lanarkshire for session
2022/23 (copy herewith) 
199 -
246
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8  Response to Motion – Cost of School Meal Service
Submit report by the Chief Officer (Assets and Procurement)
providing an update on the review of the paid school meal
service (copy herewith) 
247 -
268 
9 Transforming Places – Town and Community Hub
Programme Six Monthly Update on Progress
Submit report by the Chief Officer (Assets and Procurement)
providing an update on the Town and Community Hub
Delivery Programme (copy herewith) 
269 -
294 
10  Fostering and Kinship Allowances 2023-24
Submit report by the Chief Social Work Officer (Children,
Families, Justice, and Integrated Practice) providing an
update on the introduction of a Scottish Recommended
Allowance  for foster and kinship carers and on arrangements
for the implementation of the new allowances in North
Lanarkshire (copy herewith) 
295 -
306 
11  Joint Inspection of Services for Children and Young
People at Risk of Harm
Submit report by the Chief Social Work Officer (Education,
Families, Justice and Integrated Practice) providing an update
on the scope and outcome of the recently concluded joint
inspection undertaken during the period from 17 April to 13
September 2023, which focussed on services and supports
for children and young people in North Lanarkshire (copy
herewith) 
307 -
346 
12  North Lanarkshire Children’s Services Plan 2023-26
Submit report by the Chief Social Work Officer (Children,
Families, Justice and Integrated Practice) setting out the
North Lanarkshire Draft Children's Services Plan 2023/26
(copy herewith) 
347 -
412 
13  Annual Report of the Chief Social Work Officer 202223
Submit report by the Chief Social Work Officer (Children,
Families, Justice and Integrated Services providing an
overview of The Chief Social Work Officer Annual Report for
2022/23 (copy herewith) 
413 -
500  
Performance   
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14  Strategic Performance Framework - latest performance
results for the Children’s Social Work and Protection
Submit report by the Chief Social Work Officer (Children,
Families, Justice and Integrated Practice) providing an update
on the latest results for a suite of specific performance
indicators for the Chief Social Work Officer, that can be
compared nationally within the remit of the Committee (copy
herewith) 
501 -
510  
Financial   
15  Revenue Budget Monitoring Report
Submit report by the Chief Officer (Education - North)
providing a summary of the financial performance of the
Education, Children and Families service for the period 1 April
2023 to 15 September 2023 (Period 6) and the projected
outturn position as at 31 March 2024 (copy herewith) 
511 -
522 
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EDUCATION  EMPLOYEE  APPEALS  SUB  -  11 SEPTEMBER 2023 
1
11 September 2023 at 9.30 am. 
A Meeting of the EDUCATION  EMPLOYEE  APPEALS  SUB-COMMITTEE 
PRESENT 
Councillor Campbell, Convener; Councillor McBride, Vice-Convener; Councillors Ballinger, Beveridge, Cairns,
Costello, Currie and McManus. 
CHAIR 
Councillor Campbell (Convener) presided. 
IN  ATTENDANCE 
The Chief Officer (Legal and Democratic) and Democratic Services Manager. 
APOLOGIES 
Councillors Brannan-McVey, Kelly, Stevenson and A. Stubbs 
DECLARATIONS  OF  INTEREST  IN  TERMS  OF  THE  ETHICAL  STANDARDS  IN  PUBLIC  LIFE  ETC. 
(SCOTLAND)  ACT  2000 
1. There were no declarations of interest. 
It was agreed in terms of Section 50A(4) of the Local Government (Scotland) Act 1973, that the public
be excluded from the meeting for the following item on the grounds that the business involved the
likely disclosure of exempt information as defined in paragraph 1 of Part 1 of Schedule 7A of the Act. 
EDUCATION, CHILDREN AND FAMILIES – APPEAL AGAINST DISMISSAL – 1/2023 
2. There was submitted intimation of an appeal against dismissal by Appellant 1/2023, together with a
report by the Chief Officer (Education – North) and representations and submissions from Appellant
1/2023. 
Thereafter, both parties withdrew from the meeting. 
Both parties were then re-admitted to the meeting. 
Decided: that the grounds of the appeal had not been substantiated and the appeal be not
upheld. 
Item 2
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North Lanarkshire Council
Report
Education Children and Families Committee 
Does this report require to be approved? ☐ Yes   ☒ No
Ref     Date 21/11/23 
Health and Wellbeing 
From  Gerard McLaughlin Chief Officer (Education – North)  
E-mail Mclaughling@northlan.gov.uk Telephone 
Executive Summary
In September of this year a report on Health and Wellbeing to this Committee showed
progress in how the Roadmap to Recovery, health and wellbeing strategy had developed
the experience of children going through schools in North Lanarkshire, as regards their
health and wellbeing. The report also provided some initial findings from the Strengths and
Difficulties Questionnaire (SDQ) survey carried out with children across our schools
between April and June 2023. SDQ is a brief, reputable assessment that has been
previously used in North Lanarkshire to gather a picture of the wellbeing of children in
schools in 2020/21 and use with secondary school pupils as part of the Reimagining
Childrens Services initiative in 2017. 
This report builds on these initial findings, providing a fuller picture of the data and analysis
of the findings. This report also shows the work being carried out with schools to respond
to the results of the survey and target appropriate offers of support to children that the
survey suggests need this. 
The survey results build a picture of children’s wellbeing in North Lanarkshire from 2017,
through the experience of the COVID 19 pandemic and the initial stages of recovery up to
this point. The findings initially presented shows more children showing increased health
and wellbeing needs in 2021 by comparison with 2017 but that a similar picture has
emerged between 2021 and 2023, despite significant social and economic pressures
facing families at the present time. following the end of the pandemic, the return to school
and the start of the current economic pressures that families are facing. The report ends
with some discussion of the use of the GIRFEC framework and existing and strengthened
services to target wellbeing of children and young people. 
Recommendations
It is recommended that Committee: 
1) Acknowledge progress with the SDQ survey set out below and the steps being
taken to build wellbeing in our children and young people .  
The Plan for North Lanarkshire
Priority  Support all children and young people to realise their full potential
Item 3
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1. Background 
1.1 Members will be aware of the ongoing work being carried out in the field of health and
wellbeing in Education and Families. This is strongly linked with developments in the
Getting it Right for Every Child (GIRFEC) approach and pathway and work being done
within our empowering clusters model. This builds locally on the national GIRFEC
policy, and other national policies such as the Promise with its focus on early
intervention and family support. 
1.2 Members may recall the Roadmap to Recovery as the Health and Wellbeing Strategy
for schools and partner services in North Lanarkshire. This plan was intended to focus
efforts to support health and wellbeing in this complex and diffuse area of work. The
plan was launched in August 2022. This report looks at aspects of the Roadmap that
have been developed since the launch through the lens of the Wellbeing Quality
Framework. 
1.3 Previous reports approved by the Education and Families Committee, introduced, and
updated the Wellbeing Quality Framework, set around the questions of: 
• Why we are doing it? - Governance and Policy Drivers 
• How we are doing it? – Key Systems and Processes 
• What we are doing? – Our Outputs and Outcome 
This report centres around the outputs an outcomes that the SDQ survey highlights,
and the systems and processes that will be used to follow up targeting of intervention
with those children and young people that the survey, and other data has highlighted
as requiring an offer of additional support. 
1.4 Between April and July 2023, a population wide survey of the health and wellbeing of
pupils in North Lanarkshire was conducted using the Strengths and Difficulties
Questionnaire (SDQ). This was a repeat of the process that took place in 2021 and
can also be compared with data from the Realigning Childrens Services (RCS)
initiative in 2017 where the SDQ was used to gather wellbeing data on children in
secondary schools. Technical details on the SDQ and its administration can be found
in appendix 1.    The report to this committee in September 2023 on Getting it Right for
Every Child presented initial messages from the SDQ survey. This paper provides a
deeper analysis of the data and information on the planned follow up with schools. 
2. Report 
Strengths and Difficulties Questionnaire 
2.1 The SDQ is an internationally recognised measure of wellbeing in young people. The
SDQ has been used in 5311 research publications across 104 countries. It is used
widely in the UK, including Scotland. The questionnaire’s 25 items relate to the
following five subscales: 
1. Emotion (items related to somatic complaints, worries, fears, happiness) 
2. Conduct (items related to temper, obedience, fighting, lying, stealing) 
Ambition statement
(7) Enhance collaborative working to maximise support and
ensure all our children and young people are included, supported,
and safe
Programme of Work Resilient People
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3.Hyperactivity/inattention (items related to restlessness, fidgeting,
distractibility, reflectiveness, attentiveness) 
4. Peer relationships (items related to friendships, popularity, bullying,
relationships with adults, being solitary) 
5. Prosocial (items related to being considerate, kind, sharing, caring, helpful 
2.2 Subscales 1-4 above can also be combined to provide a general summary score for
individuals known as the total difficulties score. This provides an accurate, general
summary of an individual’s SDQ responses.   
2.3 All SDQ subscales are categorised into four levels; ‘close to average’, ‘slightly raised’,
‘high’ or ‘very high’, with the scores and category labels reversed for prosocial scores. 
2.4 The SDQ survey held between April and July 2023 surveyed the school population as
regards their wellbeing. The survey is carried out through self-report by secondary
pupils and teacher report by those at primary. The findings cannot be combined due to
the different ways of collecting the information. In September 2023 initial findings were
reported to this committee which included: 
• In primary schools the proportion of pupils scoring in the ‘close to average’
category in SDQ areas ranged from 78% to 87%
• Male pupils show higher scores across all areas in comparison to female pupils
in the primary group.
• Average total difficulties scores were higher for children who have care
experience in primary school compared to those who do not. However, all
scores fall within the ‘close to average’ range.
• Within the primary care experienced group, mean total difficulties scores for
males are higher than females.
• A greater percentage of care experienced primary aged pupils are in the close
to average range than in 2021.
• For children on the child protection register in the primary group, mean total
difficulties scores were higher for males than females.
• In North Lanarkshire’s secondary schools, the proportion of pupils scoring in
the ‘close to average’ category in SDQ areas ranged from 56% to 66%.
• Female pupils in secondary school scored higher across all SDQ subscales
(except prosocial) compared to male pupils.
• In the secondary group, average total difficulties scores were higher for young
people who have care experience compared to those who do not.
• For children in secondary schools on the child protection register, mean total
difficulties scores were higher for females than males.
• The overall picture from the data shows a great deal of similarity with the survey
from 2021. Although average scores for some measures are slightly higher the
scores are still within similar ranges to where they were in 2021. 
2.5 Further analysis has been necessary and ongoing, with a set of results that takes in
36,294 individual responders, representing 76% of children and young people in
schools. This analysis is included in the attached Technical Report (appendix 1) but
shows a complex picture, some key messages about our children’s health and
wellbeing are summarised below.   
Results from the Survey – Primary 
2.6  There was 24,311 teacher completed SDQs returned for primary aged pupils (94%
response rate). The proportion of pupils scoring in the ‘close to average’ category in
SDQ areas ranged from 78% to 87%. This indicates that most pupils were rated by
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their teachers as being ‘close to average’ across the key SDQ scales. With respect to
total difficulties for primary school pupils, there is a greater proportion of female
pupils rated in the ‘close to average’ score category (88%) compared to male pupils
(76%). From 2021 to 2023, there has been a 3% decrease in those scoring in the
‘close to average’ range, and 1% increase in those scoring in each of the remaining
total difficulties score categories. 
2.7 Male pupils with additional support needs attending mainstream primary reported a
higher total difficulties score than females with additional support needs attending
mainstream primary. Although a slight difference is observed in these scores, they
still fell within the ‘close to average’ range. 
2.8 The average total difficulties scores are highest for SIMD1-2 and decrease when
moving from most deprived to least deprived. However, there is not a large difference
in scores, with all falling within the ‘close to average’ range. 79% of pupils in SIMD 1-
2 were in the close to average range for Total difficulties, compared to 91% of SIMD
9-10. This indicates that while deprivation is an issue most children living in areas of
deprivation are within the close to average range. 
2.9  Mean Total difficulties scores are relatively similar when comparing pupil scores
across categories of care experience at home (11.8), away (11.5) or previously care
experienced (10.7). However, all of the mean total difficulties scores fall within the
‘close to average’ range. Pupils who are looked after at home had a larger proportion
scoring ‘very high’ for total difficulties (28%) than those looked after away from home
(20%) or previously (18%). 
2.10  Male pupils in the child protection population showed higher mean Total Difficulties
scores (15.5, slightly raised range) compared to female pupils (9.2, close to average
range). The majority of scores for the child protection population are falling within the
‘close to average’ category, with the exception of the male population, who score
within the ‘high’ category on Impact scores and ‘slightly raised’ category on
externalising difficulties and prosocial scale.   
2.11 Scores for all SDQ subscales fall within the ‘close to average’ range for the whole
pupil population entitled to clothing grants.  When comparing gender, the impact and
externalising scores for males entitled to clothing grants fall within the ‘slightly raised’
range (all other scores falling in ‘close to average range’). 
2.12 Mean total difficulties scores are highest for the pupil group with lower than 50%
attendance. Pupil groups with higher attendance report lower mean Total Difficulties
scores. Showing a clear association between attendance and wellbeing. 
2.13 For both Literacy and Numeracy attainment, the percentage of children who have
achieved their expected levels is highest for those who are scoring in the ‘close to
average’ range for total difficulties, and lowest for those scoring in the ‘very high’
range for total difficulties. In this area there is an association between attainment and
wellbeing. 
Results from the Survey – Secondary 
2.14 There was 11,611 pupil completed SDQs returned for secondary aged pupils (56%
response rate). The proportion of pupils scoring in the ‘close to average’ category in
SDQ areas ranged from 56% to 66%. For Total difficulties, 59% of pupils rated
themselves in the ‘close to average’ range. With respect to total difficulties for
secondary school pupils, there is a greater proportion of male pupils rated in the ‘close
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to average’ score category (67%) compared to female pupils (51%). From 2021 to
2023, the percentage of pupils scoring in the ‘close to average’ and ‘slightly raised’
ranges for total difficulties remained the same. There was a 1% reduction in pupils
scoring in the ‘high’ range and a 1% increase in pupils scoring in the ‘very high’ total
difficulties categories. 
2.15 Female pupils with additional support needs attending mainstream secondary reported
a higher mean total difficulties score (scoring in the ‘slightly raised’ range) than males
with additional support needs attending mainstream secondary (scoring in the ‘close
to average’ range). 
2.16 The average total difficulties scores are highest for SIMD1-2 and decrease when
moving up the quintiles from most deprived to least deprived. However, there is not a
large difference in scores, with average total difficulties scores falling within the ‘close
to average’ range across all SIMD areas. 
2.17  Mean Total Difficulties scores for Children cared for at home (16.3) and away from
home (16.2) fall within the ‘slightly raised’ range. Children with previous care
experience fall within the ‘close to average’ range or total difficulties (14.9). For Total
difficulties, pupils who are looked after away from home had a larger proportion scoring
in the ‘very high’ range (32.3%) than those previously looked after (25%) or looked
after at home (20%). Higher scores would be expected to some extent for children in
this high need group. 
2.18 Female pupils in the child protection population showed higher mean Total Difficulties
scores (16.4, slightly raised range) compared to male pupils (11.1, close to average
range). As a whole, for the population of children on the child protection register the
majority of their scores fall within the ‘close to average’ score category, with the
exception of impact score (‘high’ score category) and prosocial score (slightly
lowered). This indicates that wellbeing is hold up well for children in this group faced
with risk of significant harm. 
2.19 When examining the whole population of secondary pupils who are entitled to clothing
grants, the female population are scoring higher than males (16.5), putting them in the
‘slightly raised’ total difficulties range with males scoring in the ‘close to average’ range
(13.4) for total difficulties. 
2.20 Mean total difficulties scores are highest for the pupil group with lower than 50%
attendance. Pupil groups with higher attendance report lower mean Total Difficulties
scores. As with primary school pupils the association between attendance and
wellbeing is clear. 
2.21 For both Literacy and Numeracy attainment, the percentage of children who have
achieved their expected levels is highest for those who are scoring in the ‘close to
average’ range for total difficulties (91% achieving literacy levels, 94% achieving
numeracy levels), and lowest for those scoring in the ‘very high’ range for total
difficulties (84% achieving both literacy and numeracy levels).  The association
between attainment and wellbeing seen in the primary group is also apparent here.  
Results from the Survey ASN Sector 
2.22  When looking at the responses from the ASN school sector it must be remembered
that both teacher and pupil report methodology had been used. This is based on the
level of development for each young person decided upon by the schools. This makes
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the survey more individualised. In addition the numbers responding to the survey are
very small in this sector making it difficult to see clear trends or patterns. 
2.23 For teacher report SDQs in the ASN school sector, mean scores for SDQ subscales
show greater variation. Total difficulties fall within the ‘slightly raised’ range, impact
score falls withing the ‘high’ range, internalising difficulties and externalising difficulties
both fall within the ‘slightly raised’ range, and prosocial scores fall within the ‘very low’
range. 
2.24 For pupil report SDQs in the ASN school sector, mean scores for SDQ subscales range
from ‘close to average’ to ‘slightly raised’. Means for total difficulties, externalising
difficulties and prosocial scores all fall within the ‘close to average’ range, and impact
score and internalising difficulties fall within the ‘slightly raised’ range. 
What SDQ tells us About Wellbeing 
2.25  The most obvious message from this survey is that the vast majority of our children
continue to do well in terms of wellbeing. This includes groups where we know that
there is significant challenges to wellbeing, such as care experienced young people or
children on the child protection register. 
2.26 With RCS results added in it is possible to look longitudinally (2017-2023) at data for
S1-S4 pupils. This highlights a  downward trend of the proportion of pupils scoring in
the ‘close to average’ category for total difficulties and an increase in the proportion
scoring in the ‘very high’ range, particularly between 2017 and 2021.  There is a slight
shift in the total difficulty score trend between 2021 and 2023, however this is less clear
when the whole data set is considered. In summary for S1-S4 pupils this shows a clear
drop in wellbeing between 2017 and 2021during the COVID 19 changes, but a more
similar picture between 2021 and 2023. This is despite the changes coming with a
return to school, a return to exam stresses for  the secondary school group and the
impact of economic challenges on families which are evidenced by many council
services. 
2.27 Overall we have a picture that shows our children’s wellbeing is being supported
despite significant challenges. This also shows that for specific groups ( S1-4 girls,
children impacted on by poverty, care experienced, children on the child protection
register and children with ASN in mainstream school ) there is a higher likely hood of
increased difficulties. However even for children in these groups the majority are falling
into the close to average range for Total Difficulties Score.   
Attendance and Wellbeing 
2.28 Attendance is noted in the Roadmap to Recovery as the major indicator of health and
wellbeing with a well-established association between these factors. The above data
from SDQ indicates a clear association between attendance, attainment and wellbeing.
As previously reported to this committee, attendance has been declining for a period,
starting in 2020 during the COVID 19 pandemic and up to year 2021/22 was continuing
to decline. This has now levelled off for year 2022/23. The graphs below show the
changing pattern over the last four complete school years and the picture so far for
2023/24. 
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2.29 A monthly monitoring of attendance process is now in place bringing the attendance
figures to Education and Families Senior Leadership Team. This is also circulated to
schools to allow a focus at school level on improving attendance that is informed by up
to date data across the authority. 
2.30 Currently the position as regards attendance is encouraging with the attendance rates
to date being significantly higher that the whole year figure for last year. However when
this is viewed alongside the position at the same point last year, as shown below, the
positions are remarkably similar. It will therefore be important to maintain the focus on
attendance through the monthly monitoring process, intervention from schools and the
use of family support. 
Family Engagement Approach 
2.31 A key theme in the Roadmap to Recovery and the Promise, is the availability and
development of family support approaches. The use of family support is acknowledged
as an important approach to tackle many of the difficulties that families and their
children face. School attendance is a multi-faceted issue with a range of family
problems impacting upon it. Although parents have a legal duty to ensure that their
children are educated, family support can improve engagement with families and help
them identify any barriers that exist to their children achieving high levels of
attendance. Eighteen posts have been created through the use of Scottish Attainment
Challenge funding to work around the school clusters with a view to supporting families
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to maximise school attendance. At the time of writing eleven staff are currently
operational with an additional seven appointed and due to start once pre-employment
checks are complete. 
2.32 The report to this committee in September showed that the staff in post at that time
had increased attendance with the majority of children that they had worked with. Since
then the number has increased and further evaluation of the impact on attendance is
planned to take place at the end of the calendar year with a greater number of staff in
post. 
2.33 The Family Engagement Support Assistants currently in post have completed training
in the use of Outcomes Star. Members may recall that the use of Outcomes Star has
been developing following a pilot of the use of the tool. Its use will be developed over
the next year with the Family Engagements Support Assistants using the tool as a
measure of improving wellbeing alongside attendance measures. 
Nurture, Resilience and Trauma Informed Practice 
2.34 One area of work that has been undergoing ongoing development as part of the
Roadmap to Recovery is the area of  Nurture, Resilience and Trauma Informed
Practice. All of these approaches are based on strong relationships between significant
adults and children and are intended to be empowering for children. The Educational
Psychology Service (EPS) has been delivering ongoing training and development in
these areas and this will be a useful basis for schools to start from when responding to
the needs of individual and groups of children highlighted through the SDQ process. 
2.35  Over 1,000 staff from early years, primary and secondary and ASN schools attended
a range of health and wellbeing staff development sessions delivered by the
Educational Psychology Service.  These included Nurturing Approaches, Resilience
Planning Toolkit, Relationships and Brain Development, Wellbeing, stress and anxiety
and sleep. 
2.36  The Educational Psychology Service (EPS) continue to support self-evaluation of
whole school nurture practice and coaching to embed whole school nurture
approaches.  The nurture self-evaluation framework is used by establishments to
evaluate and improve their own approaches to nurture.  EPS also provide training on
specific principles of nurture for staff in schools. 
2.37  EPS also continue to deliver training on the Resilience Planning Toolkit (RPT) to build
practitioner’s capacity in analysis of GIRFEC assessment information and ultimately
support in the planning for children. 
2.38  To date, a total of 96 establishments have completed the Nurture Self-Evaluation
framework with 20 having undertaken training in session 22/23. Evaluation of the
training courses shows staff knowledge increasing through pre and post training
questionnaires. The scoring of these questionnaires shows a 31% increase in staff
knowledge from undertaking this training. This is shown below: 
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2.39  A total of 89 establishments have also undertaken Resilience Planning Toolkit training.
Of these 71 are primary, 8 are secondary, 6 are early years, 3 are ASN establishments,
1 is a SEBN establishment and in addition the Virtual School team have also
undertaken this training. This represents over 500 staff trained in using the Resilience
Planning Toolkit to support planning. 107 staff undertook training in 2022-23 and
increased their knowledge by 51% as shown below: 
2.40  A Nurture Sharing Practice Event was held in person in November 2022 that was
attended by staff from 21 schools across the authority. Evaluations from 24 staff who
rated the session at 92% for usefulness. Another Nurture Sharing Practice Event is
due to take place in March 2024. These events involve establishments sharing practice
to promote learning and development across. 
2.41 In addition to the training offers from EPS, Education Scotland has been offering
Keeping Trauma in Mind, a training course delivered through a number of twilight
sessions to staff in schools across Noth Lanarkshire. 
Targeted Approaches 
2.42 The work on Nurture, Resilience and Trauma, will have strengthened the universal
offer across schools in North Lanarkshire. However in order to impact on children and
young people with higher levels of need more targeted interventions at the additional
and intensive levels of the GIRFEC pathway will also be needed. Many of these are in
place, detailed in previous reports, including:
• School Based Counselling
• KOOTH
• LIAM
• Distress Brief Intervention
• Family Learning Approaches  
• Youth Work approaches
• Family Engagement Support Assistants 
2.43 The information above shows that there is more work to be done around targeting of
interventions. This will follow the SDQ data being shared with schools and clusters and
the sharing of guidance around planning and interventions that can be followed where
additional supports are require. This follows the GIRFEC pathway and the three levels
of intervention within it: 
▪ Universal – supports offered to all in the school, including the
approaches on nurture mentioned above 
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▪ Additional – more targeted supports sometimes involving joint planning
between services
▪ Intensive – targeted supports with coordinated planning processes
across services 
It is planned to use the cluster model to highlight the need to look at GIRFEC pathway
interventions where the questionnaire shows a high level of difficulty being faced and
staff who know the child and family see the need for greater interventions to address
the identified difficulties. Development sessions are being set up with schools to
support this process. 
2.44 An addition to the supports available is the redeveloped School Nursing Service. This
is being relaunched by NHS Lanarkshire following a redesign and the recruitment of
additional school nurses. Briefings have been arranged with schools from NHS
Lanarkshire to bring school staff up to date with the redeveloped service. This service
will provide interventions following 10 pathways:     
Counselling in Schools 
2.45 The Counselling in Schools service continues to be developed in North Lanarkshire as
one of the targeted supports available to children and young people. Appendix 2 to this
report shows the continuous services to date. This continues to develop and the
developments from August 2023 to October show: 
• A total of 3,831 hours of counselling have been provided.
• Gender breakdown shows 527 (62%) are female, 277 male (33%), 49 non-
binary (5%)
• 211 children completed counselling in the period.
• 864 children and young people supported. 
2.46 Overall the counselling service has provided the following to date: 
• A total of 15,603 hours of counselling provided.
• Gender split shows 1631 female (61%), 952 male (35%), 100 non-binary (4%)
• Total of 1266 children completed counselling.
• Total of 2694 children and young people supported.
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Page 19

Outcomes Star   
2.47 Previous reports have shown the development of Outcomes Star as a measurement
tool for health and wellbeing where targeted interventions are used. The development
of the use of this tool is set out in Appendix 3. This shows that training took place in
August 2023, involving one full day for secondary and ASN colleagues and 2 twilight
sessions for primary colleagues. In all 64 staff members were trained. Further training
is scheduled for November and again in January and April. There are now 282
members of staff trained in Outcomes Star within North Lanarkshire since the launch
August 2022. Overall, 785 Stars have been completed in North Lanarkshire. 
2.48 Initial Stars show the following areas of strength: 
• Feelings & behaviour
• Friends
• Confidence & self-esteem
• Education & learning
• Physical health
• Relationships 
Stars also show the following as areas that require further support: 
• Where you live
• Being safe 
2.49 Repeated stars show that progress is being made in a significant number of cases with
the following being seen: 
• 91% of people making progress in at least 1 outcome area
• 81% of people making progress in at least 2 outcome areas
• 58% of people making progress in at least 3 outcome areas  
2.50 Overall Outcomes Star is showing positive results for work being carried out to improve
wellbeing in targeted and intensive interventions. As part of the development of the use
of SDQ data, schools will now look at their data and consider where more targeted
intervention may be necessary. 
Next Steps 
2.51 The above report shows that a great deal of work has done to out the SDQ Survey and
provide the current analysis. This indicates that more work is needed to target specific
groups using the GIRFEC process and plans are in place to take this forward, 
2.52 The survey has confirmed the association between attendance, attainment and
wellbeing. A continued focus of attendance will continue with monthly reporting leading
to early identifications of potential difficulties and the use of interventions where
appropriate. 
2.53 Family support through the Family Engagement Support Assistants will increase as
appointed staff are onboarded, and the rollout of the outcome star approach to this
group of staff will assist evaluation of our interventions on an ongoing basis. 
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Page 20

3. Measures of success 
3.1 The Roadmap to Recovery has built in measures within it and these will continue to be
reviewed going forward until the plan reaches its end in 2025.  
3.2  The rollout of the outcome star approach well assists evaluation of our interventions
on an ongoing basis. The SDQ provides a backdrop to this showing that most of our
children are doing well but that targeted intervention will be necessary for some. 
3.3  Further SDQ questionnaire may be used in individual cases identified through schools
and supported by the EPS to measure change.   
4. Supporting documentation 
Appendix 1 – SDQ Technical Report 
Appendix 2 – Counselling in Schools
Appendix 3 – Outcomes Star 
Gerard McLaughlin
Chief Officer (Education – North) 
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Page 21

5. Impacts 
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty? 
Yes ☐ No     
If Yes, please provide a brief summary of the impact? 
If Yes, has an assessment been carried out and published on the council’s
website? https://www.northlanarkshire.gov.uk/your-community/equalities/equality-
and-fairer-scotland-duty-impact-assessments 
Yes ☐ No ☐
5.2 Financial impact 
Does the report contain any financial impacts? 
Yes ☐ No  
If Yes, have all relevant financial impacts been discussed and agreed with
Finance? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☐ No  
If Yes, have all relevant HR impacts been discussed and agreed with People
Resources? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.4 Legal impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☐ No  
If Yes, have all relevant legal impacts been discussed and agreed with Legal and
Democratic? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?   
Yes ☐ No  
If Yes, is the processing of this personal data likely to result in a high risk to the
data subject? 
Yes ☐ No ☐ 
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☐ No ☐
5.6 Technology / Digital impact 
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management,
or connectivity / broadband / Wi-Fi? 
Yes ☐ No  
If Yes, please provide a brief summary of the impact?
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Page 22

Where the impact identifies a requirement for significant technology change, has
an assessment been carried out (or is scheduled to be carried out) by the
Enterprise Architecture Governance Group (EAGG)? 
Yes ☐ No ☐
5.7 Environmental / Carbon impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☐ No  
If Yes, please provide a brief summary of the impact? 
5.8 Communications impact 
Does the report contain any information that has an impact on the council’s
communications activities? 
Yes ☐ No  
If Yes, please provide a brief summary of the impact? 
5.9 Risk impact 
Is there a risk impact? 
Yes  No ☐ 
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or
Service or Project Risk Registers), and how they are managed? 
Many of the interventions mentioned in this report are dependent of continued
funding, at a time of reducing budgets, particularly around the Strategic Equity
Fund (SEF) which funds some of the services and personnel who are key to this
activity.. The future of Family Engagement Support Assistant posts and the related
family support approach poses a risk going forward. Given the aims around
improving attendance, the risk of failing to achieve or sustain these aims must be
considered. The risk associated with the implementation of SAC is regularly
reviewed in line with Council arrangements. The most recent internal Audit report
gave assurance as to the efficacy of SEF planning arrangements. Due to the
downward taper of current funding within the SEF, close scrutiny of outcomes from
this initiative will take place to assist decision making around future achievement of
the stretch aim.
5.10 Armed Forces Covenant Duty 
Does the report require to take due regard of the Armed Forces Covenant Duty (i.e.
does it relate to healthcare, housing, or education services for in-Service or ex-
Service personnel, or their families, or widow(er)s)? 
Yes ☐ No  
If Yes, please provide a brief summary of the provision which has been made to
ensure there has been appropriate consideration of the particular needs of the
Armed Forces community to make sure that they do not face disadvantage
compared to other citizens in the provision of public services. 
5.11 Children’s rights and wellbeing impact 
Does the report contain any information regarding any council activity, service
delivery, policy, or plan that has an impact on children and young people up to the
age of 18, or on a specific group of these? 
Yes  No ☐ 
If Yes, please provide a brief summary of the impact and the provision that has
been made to ensure there has been appropriate consideration of the relevant
Articles from the United Nations Convention on the Rights of the Child (UNCRC).
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Page 23

The Roadmap to recovery focuses on children and young people and the
development of their wellbeing. UNCRC and its principles are built in as a core
element of the plan 
If Yes, has a Children’s Rights and Wellbeing Impact Assessment (CRWIA) been
carried out? 
Yes ☐ No  
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Page 24

Appendix 1 – SDQ Technical Report 
Appendix 1
North Lanarkshire Strengths &
Difficulties Questionnaire: 
Technical Report 
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Page 25

Table of Contents
Summary Findings and Key Messages ...................................................................................... 18
Primary Schools - Key findings ................................................................................................ 18
Secondary Schools - Key findings ........................................................................................... 20
Secondary School Data: Comparison with Realigning Children’s Services (RCS 2017) and
North Lanarkshire’s 2021 & 2023 SDQ data (S1-S4 pupils) ................................................. 22
ASN Schools - Key findings ..................................................................................................... 22
Background & Context ................................................................................................................. 23
Comparison of SDQ scores for key subgroups and wider school population ......................... 23
Technical Summary of the SDQ and its Administration ............................................................. 23
The Strengths & Difficulties Questionnaire ............................................................................. 23
Administering the SDQ with North Lanarkshire’s School Population ................................... 25
North Lanarkshire - SDQ Response Rates, Key Demographics and Whole Primary and
Secondary Summary .................................................................................................................... 26
Primary Establishment Data ........................................................................................................ 27
Primary Establishments: Exploration of SDQ Scores, Age and Gender .............................. 28
Primary Establishments: Total Difficulties and Gender .......................................................... 29
Primary Establishments: Mean SDQ Scores and ASN in Mainstream ................................ 30
Primary Establishments: Mean SDQ Scores and SIMD ........................................................ 32
Primary Establishments: Mean SDQ Scores and Care Experience ..................................... 34
Primary Establishments: Mean SDQ Scores and Child Protection Register ....................... 37
Primary Establishments: Mean SDQ Scores and Clothing Grants ....................................... 38
Primary Establishments: Mean SDQ Scores and Attendance Data ..................................... 39
Primary Establishments: Mean SDQ Scores and Attainment Data ...................................... 40
Literacy Data ......................................................................................................................... 40
Numeracy Data ..................................................................................................................... 41
Secondary Establishment Data ................................................................................................... 44
Secondary Establishments: Exploration of SDQ Scores, Age and Gender ......................... 45
Secondary Establishments: Total Difficulties and Gender ..................................................... 46
Secondary Establishments: Mean SDQ Scores and ASN in Mainstream ........................... 47
Secondary Establishments: Mean SDQ Scores and SIMD .................................................. 49
Secondary Establishments: Mean SDQ Scores and Care Experience................................ 51
Secondary Establishments: Mean SDQ Scores and Child Protection Register .................. 53
Secondary Establishments: Mean SDQ Scores and Clothing Grants ................................. 55
Secondary Establishments: Mean SDQ Scores and Attendance Data ................................ 56
Secondary Establishments: Mean SDQ Scores and Attainment Data ................................. 57
Literacy Data ......................................................................................................................... 57
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Numeracy Data ..................................................................................................................... 58
Secondary School Data: Comparison with Realigning Children’s Services (RCS 2017) and
North Lanarkshire’s 2021 & 2023 SDQ data .............................................................................. 60
SDQ trends over time ........................................................................................................... 60
Comparison of SIMD data ........................................................................................................ 62
Comparison of FSM data ......................................................................................................... 63
ASN Establishment Data.............................................................................................................. 64
ASN Establishments: Exploration of SDQ Scores, Age and Gender ................................... 64
ASN Teacher Completed SDQ Data ................................................................................... 64
ASN Self-Report Completed SDQ Data .............................................................................. 65 
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Page 27

Summary Findings and Key Messages
Primary Schools - Key findings
• There were 24,311 teacher completed SDQs returned for primary aged pupils (94%
response rate).
• The proportion of pupils scoring in the ‘close to average’ category in SDQ areas
ranged from 78% to 87%. This indicates that most pupils were rated by their teachers
as being ‘close to average’ across the key SDQ scales.
• With respect to total difficulties for primary school pupils, there is a greater proportion
of female pupils rated in the ‘close to average’ score category (88%) compared to
male pupils (76%).
• From 2021 to 2023, there has been a 3% decrease in those scoring in the ‘close to
average’ range, and 1% increase in those scoring in each of the remaining total
difficulties score categories.
Mainstream Pupils with ASN:
• Male pupils with additional support needs attending mainstream primary reported a
higher total difficulties score than females with additional support needs attending
mainstream primary. Although a slight difference is observed in these scores, they
still fell within the ‘close to average’ range.
SIMD and Total Difficulties:
• The mean total difficulties scores are highest for SIMD1-2 and decrease when
moving from most deprived to least deprived. However, there is not a large difference
in scores, with all falling within the ‘close to average’ range.
• 79% of pupils in SIMD 1-2 were in the ‘close to average’ range for total difficulties,
compared to 91% of SIMD 9-10.
Care Experience and Total Difficulties:
• Mean total difficulties scores are relatively similar when comparing pupil scores
across categories of care experience at home (11.8), away (11.5) or previously care
experienced (10.7). However, all of the mean total difficulties scores fall within the
‘close to average’ range.  
• Pupils who are looked after at home had a larger proportion scoring ‘very high’ for
total difficulties (28%) than those looked after away from home (20%) or previously
(18%).   
Child Protection Register and Total Difficulties:
• Male pupils in the child protection population showed higher mean total difficulties
scores (15.5, slightly raised range) compared to female pupils (9.2, close to average
range).
• The majority of scores for the child protection population are falling within the ‘close to
average’ category, with the exception of the male population, who score within the
‘high’ category on Impact scores and ‘slightly raised’ category on externalising
difficulties and prosocial scale. 
Clothing Grants and Total Difficulties: 
• Scores for all SDQ subscales fall within the ‘close to average’ range for the whole
pupil population entitled to clothing grants. 
• When comparing gender, the impact score for males entitled to clothing grants fall
within the ‘slightly raised’ range (all other scores falling in ‘close to average’ range). 
Attendance and Total Difficulties:
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Page 28

• Mean total difficulties scores are highest for the pupil group with lower than 50%
attendance. Pupil groups with higher attendance report lower mean total difficulties
scores. 
Attainment and Total Difficulties:
• For both literacy and numeracy attainment, the percentage of children who have
achieved their expected levels is highest for those who are scoring in the ‘close to
average’ range for total difficulties (81% achieving literacy levels, 86% achieving
numeracy levels), and lowest for those scoring in the ‘very high’ range for total
difficulties (40% achieving literacy levels, 54% achieving numeracy levels). 
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Page 29

Secondary Schools - Key findings
• There were 11,611 pupil completed SDQs returned for secondary aged pupils (56%
response rate).
• The proportion of pupils scoring in the ‘close to average’ category in SDQ areas
ranged from 56% to 66%. For total difficulties, 59% of pupils rated themselves in the
‘close to average’ range.
• With respect to total difficulties for secondary school pupils, there is a greater
proportion of male pupils rated in the ‘close to average’ score category (67%)
compared to female pupils (51%).
• From 2021 to 2023, the percentage of pupils scoring in the ‘close to average’ and
‘slightly raised’ ranges for total difficulties remained the same. There was a 1%
reduction in pupils scoring in the ‘high’ range and a 1% increase in pupils scoring in
the ‘very high’ total difficulties categories.
Mainstream Pupils with ASN:
• Female pupils with additional support needs attending mainstream secondary
reported a higher mean total difficulties score (scoring in the ‘slightly raised’ range)
than males with additional support needs attending mainstream secondary (scoring
in the ‘close to average’ range). 
SIMD and Total Difficulties:
• The mean total difficulties scores are highest for SIMD1-2 and decrease when
moving up the quintiles from most deprived to least deprived. However, there is not a
large difference in scores, with mean total difficulties scores falling within the ‘close to
average’ range across all SIMD areas. 
Care Experience and Total Difficulties:
• Mean total difficulties scores for children cared for at home (16.3) and away from
home (16.2) fall within the ‘slightly raised’ range. Children with previous care
experience fall within the ‘close to average’ range or total difficulties (14.9).
• For total difficulties, pupils who are looked after away from home had a larger
proportion scoring in the ‘very high’ range (32.3%) than those previously looked after
(25%) or looked after at home (20%). 
Child Protection Register and Total Difficulties:
• Female pupils in the child protection population showed higher mean total difficulties
scores (16.4, slightly raised range) compared to male pupils (11.1, close to average
range).
• As a whole, for the population of children on the child protection register the majority
of their scores fall within the ‘close to average’ score category, with the exception of
impact score (‘high’ score category) and prosocial score (slightly lowered). 
Clothing Grants and Total Difficulties: 
• When examining the whole population of secondary pupils who are entitled to
clothing grants, the female population are scoring higher than males (16.5), putting
them in the ‘slightly raised’ total difficulties range with males scoring in the ‘close to
average’ range (13.4) for total difficulties. 
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Attendance and Total Difficulties:
• Mean total difficulties scores are highest for the pupil group with lower than 50%
attendance. Pupil groups with higher attendance report lower mean total difficulties
scores. 
Attainment and Total Difficulties:
• For both literacy and numeracy attainment, the percentage of children who have
achieved their expected levels is highest for those who are scoring in the ‘close to
average’ range for total difficulties (91% achieving literacy levels, 94% achieving
numeracy levels), and lowest for those scoring in the ‘very high’ range for total
difficulties (84% achieving both literacy and numeracy levels). 
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Page 31

Secondary School Data: Comparison with Realigning Children’s Services
(RCS 2017) and North Lanarkshire’s 2021 & 2023 SDQ data (S1-S4 pupils)
• Across both 2021 and 2023, there is a trend of female S1-S4 pupils having raised
scores for total difficulties in comparison to male pupils. 
• Longitudinal (2010-2023) data for S1-S4 pupils highlights a downward trend of the
proportion of pupils scoring in the ‘close to average’ category for total difficulties and
an increase in the proportion scoring in the ‘very high’ range.  There is a slight shift in
the data between 2021 and 2023, however the biggest difference in data is between
the 2017 and 2021 time periods. This trend is also observed across all SIMD
quintiles.
• Across the 2017, 2021 and 2023 datasets, pupils who are entitled to free school
meals show a lower proportion of pupils scoring in the ‘close to average’ range for
total difficulties in comparison to those not entitled to free school meals. 
ASN Schools - Key findings
Teacher Report SDQs:
• Mean scores for SDQ subscales show greater variation. Total difficulties fall within
the ‘slightly raised’ range, impact score falls withing the ‘high’ range, internalising
difficulties and externalising difficulties both fall within the ‘slightly raised’ range, and
prosocial scores fall within the ‘very low’ range. 
Pupil Report SDQs:
• Mean scores for SDQ subscales range from ‘close to average’ to ‘slightly raised’.
Means for total difficulties, externalising difficulties and prosocial scores all fall within
the ‘close to average’ range, and impact score and internalising difficulties fall within
the ‘slightly raised’ range.  
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Page 32

Background & Context 
Between April and July 2023, a population wide survey of the health and wellbeing of pupils
in North Lanarkshire was conducted using the Strengths and Difficulties Questionnaire
(SDQ). This was a repeat of the process that took place in 2021. Technical details on the
SDQ and its administration can be found in the appendices.    
Comparison of SDQ scores for key subgroups and wider school
population
Within this report, there is a basic exploration of descriptive statistics for subgroups of the
school population including for example pupils with care experience or those who have
presently or previously been included on the child protection register. These groups are
significantly smaller in size compared to the mainstream school population. Caution must be
exercised when comparing mean SDQ scores for subgroups such as this with the larger
school population. 
Technical Summary of the SDQ and its Administration
The Strengths & Difficulties Questionnaire 
The Strengths and Difficulties Questionnaire (SDQ) is a 25-item emotional and behavioural
screening questionnaire for children and young people. Different versions of the SDQ can be
completed: a self-report questionnaire (for 11-17 year olds), parent report (4-17 year olds)
and teacher report (4-17 year olds). Dependent on purpose, the SDQ can be used to score
children and young people’s emotional and behavioural difficulties using either a single
informant/version of the SDQ (e.g. self-report only), or by multi-informant (e.g. combining
parent and teacher reported SDQs). The SDQ’s sensitivity as a measure can be increased in
contexts where multi-informant methods are used (Goodman et al., 2000). 
All versions of the SDQ provide scores on the following five subscales: 
1. Emotion (items related to somatic complaints, worries, fears, happiness) 
2. Conduct (items related to temper, obedience, fighting, lying, stealing) 
3. Hyperactivity/inattention (items related to restlessness, fidgeting, distractibility,
reflectiveness, attentiveness) 
4. Peer relationships (items related to friendships, popularity, bullying, relationships
with adults, being solitary) 
5. Prosocial (items related to being considerate, kind, sharing, caring, helpful) 
Subscales 1-4 above can also be combined to provide a general summary score for
individuals known as the total difficulties score. This provides an accurate, general summary
of an individual’s SDQ responses (Goodman & Goodman., 2011). The SDQ also provides an
Impact score, which results from items enquiring to what extent the informant feels there is a
problem (relating to the subscale areas), then asks for further information regarding
chronicity, distress, social impairment and burden for others (Goodman, 1999). 
For the purposes of utilising the SDQ as a general screener for whole populations, it is
recommended that an alternative, three subscale set of SDQ scores are used in addition to
scores for total difficulties and impact (Goodman et al., 2010). 
Figure 1. 3 subscale SDQ model for use with general population samples.
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The original five subscales
(emotion, conduct, hyperactivity, peer relationship, prosocial) can however be used for ‘at
risk’ subsets of a general population (Goodman et al., 2010). 
All SDQ subscales are categorised into four levels; ‘close to average’, ‘slightly raised’, ‘high’
or ‘very high’, with the scores and category labels reversed for prosocial scores. A previous
Externalising Conduct Hyperactivity Internalising Emotion Peer Prosocial UK-wide,
population-based survey identified that 80% of children scored in the ‘close to average’
range, 10% scoring ‘slightly raised’ and 5% each in the ‘high’ and ‘very high’ score
categories (www.sdqinfo.org). Tables 1 and 2 below provide the score categories and
corresponding scores for teacher and pupil/self-report SDQs so that they can be used as a
reference point for reviewing mean subscale scores throughout this report. 
Table 1. Score bands for teacher completed SDQs
SDQ Scores: Scale for Teacher Informants
SDQ
Scale
Total
Diff.
Impact
Score
Internal-
ising
External-
ising
Prosocia
l Skills Emotion Conduct Hyper-
activity Peer
Close to
Average 0-11 0 0-5 0-6 6-10 0-3 0-2 0-5 0-2
Slightly
Raised/
Lowered
(for
prosocial)
12-15 1 6-7 7-9 5 4 3 6-7 3-4
High/Low
(for
prosocial)
16-18 2 8-9 10-12 4 5 4 8 5
Very
High/Very
Low (for
prosocial)
19-40 3-6 10-20 13-20 0-3 6-10 5-10 9-10 6-10 
Table 2. Score bands for pupil/self-report SDQs
Externalising
Conduct
Hyperactivity
Internalising
Emotion
Peer
Prosocial
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Page 34

SDQ Scores: Scale for Pupil/Self-Report
SDQ
Scale
Total
Diff.
Impact
Score
Internal-
ising
External-
ising
Prosocia
l Skills Emotion Conduct Hyper-
activity Peer
Close to
Average 0-14 0 0-6 0-8 7-10 0-4 0-3 0-5 0-2
Slightly
Raised/
Lowered
(for
prosocial)
15-17 1 7-8 9-10 6 5 4 6 3
High/Low
(for
prosocial)
18-19 2 9-10 11-12 5 6 5 7 4
Very
High/Very
Low (for
prosocial)
20-40 3-10 11-20 13-20 0-4 7-10 6-10 8-10 5-10 
Administering the SDQ with North Lanarkshire’s School Population
Given the SDQ will be used as a screening tool within North Lanarkshire’s general school
population, the alternative 3 subscale set of SDQ scores will be used (Goodman et al.,
2010). 
In addition, the total difficulties and impact scores will also be used. 
This provides us with the following key scores to gauge the level and type of need of the
general school population in North Lanarkshire: 
• Total Difficulties score - which is an overall summary score for difficulties, scored
from 0 to 40. 
• Impact score - indicating the extent to which the difficulties impact on the individual’s
daily life (score range is 0 to 6 for teacher report and 0 to 10 for self-report) 
• Internalising score – scored from 0 to 20, and is calculated by combining the scores
from the emotion and peer subscales 
• Externalising score – scored from 0 to 20, and is calculated by combining the scores
from the conduct and hyperactivity subscales 
• Prosocial score – scored from 0 to 10, indicating the extent of the individual’s positive
behaviours (i.e., is helpful, considerate, shares, kind, volunteers help) 
The original 5 subscale set of the SDQ (including emotion, conduct, hyperactivity, peer
relationship, prosocial scales) will be utilised only when looking in more detail to assess the
needs of ‘higher risk’ samples of the school population (Goodman et al., 2010). For the
purposes of this research, that will include those pupils scoring in the ‘very high’ category for
total difficulties within the SDQ. 
Given the SDQ can be administered to children between the ages of 4-17 years old, it will be
spread across both primary and secondary school populations in North Lanarkshire. Due to
the large sample size (approximately 48,000 school pupils), single informant SDQs will be
used. 
Self-report SDQ is only suitable from age 11 and up, so the self-report version of the SDQ
will be utilised for the secondary school population, with teacher report SDQs (covering ages
4- 11) being used for the primary school population. 
The SDQ was administered to the school population using the online version of the SDQ
(accessed via SDQscore.org). The administrative aspects of the assessment were
supported by school staff who had received training and ongoing support from a team
comprised of staff from Youth in Mind (youthinmind.com) and North Lanarkshire’s Education
& Families service. 
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North Lanarkshire - SDQ Response Rates, Key Demographics
and Whole Primary and Secondary Summary 
The tables below provide a breakdown of the key demographics for SDQ returns for North
Lanarkshire. There was a total response rate of 76% across all primary, secondary and ASN
provision pupils in North Lanarkshire.   
Table 3. Breakdown of SDQ response rate for North Lanarkshire 
Number of
completed SDQs 
% of SDQ returns for
whole population 
Primary  24,311  94% 
Secondary   11,611  56% 
ASN Provisions  372  33% 
Overall total  36,294  76% 
When looking at the percentage of pupils scoring in total difficulties score categories, the
2023 SDQ data shows a similar picture with the 2021 data.
Table 4. Percentage of pupils scoring in total difficulties score categories for Primary and
Secondary – 2021 & 2023 
For the 2023 data, mean total difficulties scores are slightly higher, however they remain
within similar score ranges to where they were in 2021.  
Total Difficulties -
% of pupils in each
score category
Primary Pupil SDQs  Secondary Pupil SDQs 
2021 2023 2021 2023
Close to Average 85% 82% 59% 59%
Slightly Raised 7% 8% 15% 15%
High 3% 4% 9% 8%
Very High 5% 6% 17% 18%
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Primary Establishment Data
This report presents analysis of the SDQ results of 117 Primary establishments within the
North Lanarkshire Authority area. In this instance, the questionnaires were completed by
teachers for 24,311 pupils aged between 5 and 12 years old.
Table 5 illustrates that across all the key SDQ areas, the mean scores for primary schools
are within the ‘close to average’ score category. Mean scores for both rounds of data
collection are presented within the data sample sizes in order to show the difference in
scores. Scores remain similar despite the change in sample sizes.
Table 5. Mean primary scores for five key SDQ subscales from December 2021 & July 2023.
Primary school / Teacher report
-SDQ scores
Dec 2021:
Mean Score
(n=23,238) 
July 2023:
Mean Score
(n=24,311) 
Total Difficulties 5.7  6.0
Impact Score 0.5  0.6
Internalising Difficulties
Score (Emotion + Peer Score) 2.3  2.3
Externalising Difficulties
Score (Hyperactivity + Conduct Score) 3.4  3.7
Prosocial Score 8.4  8.5 
KEY
Close to
average
Slightly raised
(/Slightly lowered
for prosocial)
High (/Low for
prosocial)
Very high (/Very
low for
prosocial) 
The figure below provides a breakdown of the percentage of primary pupils in each score
category of the SDQ’s key areas when used as a general population screener. 
Figure 2. % of primary pupils scoring in each category across key SDQ areas 
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Page 37

As seen above, the percentage of pupils scoring in each of the categories for total difficulties
is in line with previous UK wide SDQ sampling (www.sdqinfo.org) which assigned ‘close to
average’ scores to 80% of population sample. For North Lanarkshire primary pupils, all key
scores have a proportion in the range of 78%-87% scoring in the ‘close to average’ category.  
Both the impact score and externalising score have the lowest proportion of pupils scoring in
the ‘close to average’ range (both have 78% of pupils scoring in ‘close to average’ range).   
Primary Establishments: Exploration of SDQ Scores, Age and Gender 
The table below provides the mean scores for the SDQ areas for primary school pupils, split
by gender. 
Table 6. Mean SDQ score by gender for primary pupils for five key SDQ subscales from July
2023 data. 
Primary school/ Teacher report  
- SDQ Score (n=24311) 
Female –  
Mean Score 
Male - Mean
Score 
Total Difficulties   4.7   7.3 
Impact Score   0.4   0.7 
Internalising Difficulties Score
(Emotion + Peer Score)   2.2   2.4 
Externalising Difficulties Score
(Hyperactivity + Conduct Score)   2.5   4.8  
Prosocial Score   9.0   7.9 
KEY
82% 78% 78% 86% 87%
8% 7% 10%
6% 6%4% 5% 6% 4% 3%6% 9% 6% 4% 4%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Total Difficulties Impact Externalising Internalising Prosocial
Primary Pupils - % in Category of SDQ Score
Close to Average Slightly Raised/(Slightly Lowered for prosocial)
High/(Low for prosocial) Very High/(Very Low for prosocial)
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Page 38

Close to
average
Slightly raised
(/Slightly
lowered for
prosocial)
High (/Low
for prosocial)
Very high
(/Very low for
prosocial) 
Table 6 above illustrates that across all the key SDQ areas, the mean scores are within the
‘close to average’ score category. Male pupils show greater difficulty across all areas in
comparison to female pupils. 
Primary Establishments: Total Difficulties and Gender 
With respect to total difficulties for primary school pupils, there is a greater proportion of
female pupils rated in the ‘close to average’ score category (88%) compared to male pupils
(76%). In addition, there is a greater proportion of male pupils scoring in all remaining score
categories compared to female pupils – more male pupils scoring in ‘slightly raised’ (10%
compared to 6% of female), ‘high’ (5% compared to 3%) and ‘very high’ (8% compared to
3%) categories. 
Table 7.
Gender Number of
Pupils
Percentage of
Cohort
Male 12,733 52%
Female 11,978 48% 
Figure 3 & Figure 4. Percentages of male and female pupils across score categories for Total Difficulties 
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Page 39

Primary Establishments: Mean SDQ Scores and ASN in Mainstream 
Table 8. Total number of children registered as Additional Support Needs in Mainstream
Primary Schools (according to SEEMIS records from July 2023).
Total number of pupils registered as ASN in
Mainstream Primary  
ASN
Status   Total   Female   Male  
Yes   2,701 1,033 1,668
No   21,610 10,945 10,665 
There is a total of 2701 completed SDQ assessments for children identified as having
Additional Support Needs within mainstream primary according to SEEMIS records from July
2023.
Table 9. Breakdown of primary SDQ scores & additional support needs in mainstream
primary from July 2023 data.
Primary school/ Teacher report   
-SDQ & ASN Scores  
Pupils registered with
Additional Support Needs
Overall
Mean
Scores 
(n=2,701)
Female
Mean
Scores 
(n=1,033)
Male
Mean
Scores
(n=1,668)
Total Difficulties   9.9 8.2 11.0
Impact Score   1.4 1.0 1.6
Internalising Difficulties Score       
(Emotion + Peer Score)   4.0 4.0 4.1
Externalising Difficulties Score          
(Hyperactivity + Conduct Score)   5.9 4.2 7.0
Prosocial Score   7.5 8.4 7.0 
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KEY
Close to
average
Slightly raised
(/Slightly lowered
for prosocial)
High (/Low for
prosocial)
Very high (/Very
low for
prosocial) 
There are 1033 female primary school pupils identified as having additional support needs,
with a mean total difficulties score of 8.2. A total of 1668 male primary school pupils were
identified as having additional support needs, scoring a mean total difficulties score of 11.0.
Therefore, male pupils with additional support needs reported a higher total difficulties score
than females. Although a slight difference is observed in these scores, they still fell within the
‘close to average’ range.
Table 9 shows that internalising, externalising and prosocial scores all fall within the ‘close to
average’ range for pupils with additional support needs within mainstream primary.
Internalising scores are in the ‘close to average’ range across both males and females,
scoring 4.0 for females, and 4.1 for males. The overall impact scores fall within the ‘slightly
raised’ range for these pupils with a score of 1.4. Both males and females were identified as
having a ‘slightly raised’ impact score of 1.6, and 1.0 respectively. Externalising scores are in
the ‘close to average’ range for females, scoring 4.2, compared to males who fall in the
‘slightly raised’ range at 7.0. 
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Page 41

Primary Establishments: Mean SDQ Scores and SIMD 
Table 10. Total number of primary pupils in SIMD quintiles (according to SEEMIS records
from July 2023).
Total number of Primary pupils within each of the
SIMD Quintiles  
SIMD   Total   Female   Male  
1-2   7944 3849 4095
3-4   6415 3254 3161
5-6   3083 1510 1573
7-8   4227 2044 2183
9-10   2262 1133 1129 
Table 11. Breakdown of primary SDQ scores across SIMD quintiles from July 2023 data.
Primary school/ Teacher report
-SDQ & SIMD Scores  
SIMD Quintiles  
1-2   3-4   5-6   7-8   9-10  
Total Difficulties   7.2 6.3 5.5 4.6 4.3
Impact Score   0.7 0.6 0.5 0.4 0.3
Internalising Difficulties Score        
(Emotion + Peer Score)   2.8 2.5 2.1 1.8 1.7
Externalising Difficulties Score           
(Hyperactivity + Conduct Score)   4.4 3.8 3.4 2.9 2.6
Prosocial Score   8.2 8.4 8.6 8.8 8.8 
KEY
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Page 42

Close to
average
Slightly raised
(/Slightly lowered
for prosocial)
High (/Low for
prosocial)
Very high (/Very
low for
prosocial) 
Table 11 shows mean scores across all SDQ categories fall within the ‘close to average’
range for all SIMD quintiles. However, it should be noted that sample sizes vary across SIMD
quintiles, particularly between SIMD1-2 (n=7944) and SIMD9-10 (n=2262), so caution should
be used when comparing scores. 
Table 12. Primary mean total difficulties scores by SIMD and gender from July 2023 data.
SIMD
Total difficulties
Overall
Mean
Scores
Female 
Mean Scores
Male Mean
Scores
1-2 7.2 5.7 8.6
3-4 6.3 5.0 7.6
5-6 5.5 4.3 6.6
7-8 4.6 3.6 5.6
9-10 4.3 3.1 5.4 
KEY
Close to
average
Slightly raised
(/Slightly lowered
for prosocial)
High (/Low for
prosocial)
Very high (/Very
low for
prosocial) 
As can be seen from Table 12 above, the mean total difficulties scores are highest for
SIMD1-2 and decrease when moving up the quintiles from most deprived to least deprived.
However, there is not a large difference in scores, with all falling within the ‘close to average’
range. Mean total difficulties scores for males are also consistently higher than females
across all SIMD areas, but still remain within the ‘close to average’ range.
Figure 5. Percentage of primary pupils in each SDQ score range (for mean total difficulties) across SIMD quintiles
from July 2023 data.
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Page 43

The figure above shows that the percentage of pupils scoring ‘very high’ for total difficulties is
highest in SIMD1-2, and the percentage of pupils scoring ‘close to average’ is highest in
SIMD9-10. However, the majority of pupils (79%) in SIMD1-2 still fell within the ‘close to
average’ range.
Primary Establishments: Mean SDQ Scores and Care Experience 
Table 13. Total numbers of primary pupils with Care Experience split by gender (according to
SEEMIS records from July 2023). 
Total number of Primary pupils with Care Experience
– split by Home, Away and Previously   
Care
Experience    Total    Female    Male   
Home    83  37  46 
Away    176  91  85 
Previously    305  149  156 
SDQ results were obtained for 564 primary aged pupils who were recorded as having care
experience (as of July 2023 and according to SEEMIS records). 
Table 14. Breakdown of Primary SDQ Scores and Care Experience from July 2023 data 
Primary school/ Teacher report 
-SDQ & Care Experience Scores   
Care Experience   
Home  
(n=83) 
Away
(n=176) 
Previously
(n=305)   
79% 83% 86% 88% 91%
9% 8% 6% 5% 4%4% 3% 3% 2% 2%8% 6% 5% 5% 3%
0
10
20
30
40
50
60
70
80
90
100
SIMD 1-2 SIMD 3-4 SIMD 5-6 SIMD 7-8 SIMD 9-10
% Primary Pupils in Each SDQ Score Range (for mean total difficulties)
Across SIMD Quintiles
Close to Average Slightly Raised High Very High
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Page 44

Total Difficulties    11.8   11.5   10.7  
Impact Score    1.7  1.4  1.4 
Internalising Difficulties Score
(Emotion + Peer Score)  4.4   4.3  4.2 
Externalising Difficulties Score
 
(Hyperactivity + Conduct Score)  7.7  7.2  6.5  
Prosocial Score    6.9   7.6   7.5  
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As can be seen from Table 14 above, there is an increase in total difficulties scores for
children who have care experience compared to those who do not. However, all of the
overall total difficulties scores fall within the ‘close to average’ range. Total difficulties scores
are relatively similar when comparing pupil scores across categories of care experience at
home, away or previously care experienced. 
Sample sizes within the care experience subgroups are small and do vary, particularly
between home (n=83) and previous care experience (n=305) so caution should be used
when comparing scores. These figures are based on SEEMIS as of July 2023. 
Figure 6. Percentage primary pupils scoring in each SDQ category (for mean total difficulties) – across Care
Experience categories from July 2023 data   
When comparing pupils who are looked after away from home or who had previous care
experience, they showed similar proportions of scores across the categories. Pupils who are
looked after at home had a larger proportion scoring ‘very high’ (28%) than those looked after
away from home (20%) or previously (18%).   
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Page 46

Primary Establishments: Mean SDQ Scores and Child Protection Register 
Table 15. Total numbers of children within the Child Protection Register split by gender
(according to SEEMIS records from July 2023). 
Total number of Primary pupils
within the Child Protection Register 
Total  Female  Male 
58  26  32 
Table 16. Breakdown of Primary SDQ Scores & Child Protection Register scores by
gender from July 2023 data 
Primary school/ Teacher report  
-SDQ & Child Protection Register
Scores 
Pupils on Child Protection Register
(n=58) 
Overall 
Mean
Score 
Female 
Mean
Score 
Male 
Mean
Score 
Total Difficulties  12.7  9.2  15.5 
Impact Score  1.9  0.9  2.7 
Internalising Difficulties Score (Emotion
+ Peer Score)  5  3.8  5.9 
Externalising Difficulties Score
(Hyperactivity + Conduct Score)  7.7  5.4  9.6 
Prosocial Score  7  8.3  5.9 
KEY 
Close to
average 
Slightly raised
(/Slightly lowered
for prosocial) 
High (/Low for
prosocial) 
Very high (/Very
low for prosocial) 
SDQ results were obtained for 58 primary aged pupils who were on the child protection register
(as of July 2023 and according to SEEMIS records). 
When examining the whole population of children on the Child Protection Register, the male
population are scoring higher than females on total difficulties scores and are falling within the
‘slightly raised’ score category.   
Looking at the population of children on the Child Protection Register, the majority of their
scores are falling within the ‘close to average’ category, with the exception of the male
population, who score within the ‘high’ category on impact scores and ‘slightly raised’ category
on externalising difficulties and prosocial scale. 
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Page 47

Primary Establishments: Mean SDQ Scores and Clothing Grants 
Table 17. Total numbers of primary children entitled to clothing grants split by gender
(according to SEEMIS records from July 2023). 
Total number of Primary pupils
entitled to Clothing Grants
Total Female Male
6120 3017 3103 
Table 18. Mean primary SDQ & clothing grants scores by gender from July 2023 data. 
Primary school/ Teacher report 
-SDQ & Clothing Grants Scores
Pupils entitled to Clothing Grants
(n=6,120)
Overall
Mean
Score
Female
Mean
Score
Male
Mean
Score
Total Difficulties 8.2 6.7 9.7
Impact Score 0.9 0.6 1.1
Internalising Difficulties Score (Emotion
+ Peer Score) 3.2 3.1 3.3
Externalising Difficulties Score
(Hyperactivity + Conduct Score) 5.0 3.6 6.4
Prosocial Score 8.0 8.7 7.3 
KEY
Close to
average
Slightly raised
(/Slightly lowered
for prosocial)
High (/Low for
prosocial)
Very high (/Very
low for
prosocial) 
There are a total of 6,120 children who are entitled to clothing grants within North
Lanarkshire’s primary population. 
When examining the whole population of children who are entitled to clothing grants, the
male population are scoring higher than females but are still within the ‘close to average’
range for total difficulties. 
Looking at the overall population of children entitled to clothing grants, scores for all SDQ
subscales, all fall within the ‘close to average’ range. Only the impact score for males entitled
to clothing grants falls within the ‘slightly raised’ range. 
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Page 48

Primary Establishments: Mean SDQ Scores and Attendance Data
Primary aged pupils were grouped according to their attendance rates from SEEMIS data in
July 2023. The attendance categories and numbers of pupils in each category are listed in
the table below. 
Table 19. Total numbers of primary children in each attendance category (according to
SEEMIS records from July 2023). 
Attendance Categories
Total
< 50% 50% –
80% 80% - 90% 90%
143 1662 4996 17489 
Table 20. Mean primary SDQ & attendance data from July 2023 data. 
Primary school/ Teacher report 
-SDQ & Attendance data
Attendance Category
< 50% 50% –
80% 80% - 90% 90%
Total Difficulties 14.2 9.6 7.1 5.3 
KEY
Close to
average
Slightly raised
(/Slightly lowered
for prosocial)
High (/Low for
prosocial)
Very high (/Very
low for
prosocial) 
As can be seen from Table 20. above, those primary children who have lower attendance
have a higher total difficulties score. The total difficulties score reduces as the attendance
rates get closer to 90%. 
Although there is a difference in the mean total difficulties score across the categories of
attendance, from 90% attendance total difficulties score of 5.3, and <50% attendance total
difficulties scores of 14.2, caution must be exercised in interpreting the data due to the
significant difference in sample sizes (90% attendance sample size of 17489, to <50%
attendance sample size of 143, noted in Table 19. above). 
Page 48 of 522

Page 49

Primary Establishments: Mean SDQ Scores and Attainment Data 
The attainment data presented in this section is taken from the Achievement of Curriculum
for Excellence Levels (ACEL) data. This data includes only pupils in P1, P4 and P7. The data
captures whether children are achieving or not achieving their expected levels in literacy
skills based on teacher judgement. 
Literacy Data 
Table 21. Total numbers of primary children who achieved and did not achieve expected
literacy levels (according to SEEMIS records from July 2023).
Literacy Attainment Achieved / Not Achieved
Total
Achieved Not
Achieved
7886 2591
TD - Close to
Average 7010 1603
TD - Slightly Raised 440 407
TD - High 180 205
TD - Very High 256 376 
Table 22. Mean SDQ scores of primary children who achieved and did not achieve expected
literacy levels, data from July 2023 data.
Primary school/ Teacher report 
-SDQ Total Difficulties Categories
and Scores & Literacy attainment
data
Literacy Achieved
Yes No
Total Difficulties – Close to Average 3.1 5.3
Total Difficulties – Slightly Raised 13.3 13.4
Total Difficulties – High 16.9 16.9
Total Difficulties – Very High 22.5 23 
KEY
Close to
average
Slightly raised
(/Slightly lowered
for prosocial)
High (/Low for
prosocial)
Very high (/Very
low for
prosocial)
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Page 50

Table 22, above, shows that total difficulties scores are slightly higher for those primary
children who did not achieve literacy attainment.
Figure 7. Percentage of total difficulties categories & literacy attainment for primary children from July 2023 data. 
The figure above shows the percentage of primary children who have achieved and not
achieved expected literacy levels split by the total difficulties categories. The percentage of
children who achieved their literacy attainment decreases as you move through the total
difficulties categories. However, caution must be exercised in interpreting the data due to the
significant difference in sample sizes (noted in the table above).
Numeracy Data
The attainment data presented in this section is taken from the Achievement of Curriculum
for Excellence Levels (ACEL) data. This data includes only pupils in P1, P4 and P7. The data
captures whether children are achieving or not achieving their expected levels in numeracy
skills based on teacher judgement.
Table 23. Total numbers of primary children who achieved and did not achieve expected
numeracy levels (according to SEEMIS records from July 2023).
Numeracy Attainment Achieved / Not Achieved
Total
Achieved Not
Achieved
8512 1965
TD - Close to
Average 7413 1200
TD - Slightly Raised 535 312
TD - High 221 164
81.4%
52.0% 46.8% 40.5%
18.6%
48.0% 53.2% 59.5%
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
90.0%
100.0%
TD - Close to Average
Achieved / Not Achieved
TD - Slightly Raised
Achieved / Not Achieved
TD - High
Achieved / Not Achieved
TD - Very High
Achieved / Not Achieved
Primary - Total difficulties & literacy attainment
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Page 51

TD - Very High 343 289 
Table 24. Mean SDQ scores of primary children who achieved and did not achieve expected
numeracy levels, data from July 2023 data.
Primary school/ Teacher report 
-SDQ Total Difficulties Categories
& Numeracy attainment data
Numeracy Achieved
Yes No
TD – Close to Average 3.3 5.3
TD – Slightly Raised 13.3 13.4
TD – High 16.9 16.9
TD – Very High 22.6 23.1 
KEY
Close to
average
Slightly raised
(/Slightly lowered
for prosocial)
High (/Low for
prosocial)
Very high (/Very
low for
prosocial) 
Table 24, above, shows that total difficulties scores are slightly higher for those primary
children who did not achieve numeracy attainment.
Although there is a difference in the means for the categories of total difficulties scores
across those who achieved and did not achieve their numeracy attainment, 
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Page 52

Figure 8. Percentage of total difficulties categories & numeracy attainment for primary children from July 2023
data. 
The figure above shows the percentage of primary children who have achieved and not
achieved numeracy attainment split by the total difficulties categories. The percentage of
children who achieved their numeracy attainment decreases as you move through the total
difficulties category. However, caution must be exercised in interpreting the data due to the
significant difference in sample sizes (noted in Table 24 above). 
86.1%
63.2% 57.4% 54.3%
13.9%
36.8% 42.6% 45.7%
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
90.0%
100.0%
TD - Close to Average
Achieved / Not Achieved
TD - Slightly Raised
Achieved / Not Achieved
TD - High
Achieved / Not Achieved
TD - Very High
Achieved / Not Achieved
Primary - Total difficulties & numeracy attainment
Page 52 of 522

Page 53

Secondary Establishment Data
This report presents analysis of the SDQ results of 23 Secondary establishments within the
North Lanarkshire Authority area. In this instance, the questionnaires were completed by
11,611 pupils aged between 11 and 17 years old. 
Table 25 below displays the mean SDQ scores for secondary and is colour coded to indicate
level of difficulty.
Table 25. Mean secondary scores for five key SDQ subscales from July 2023 and July 2021
Secondary School / Self-
Report
SDQ Score
July 2021:
Mean Scores
(July 2021,
n=14599) 
July 2023:
Mean Scores
(July 2023,
n=11611)
Total Difficulties 13.1 13.4
Impact Score 0.9 1.1
Internalising Difficulties
Score (Emotion + Peer
Score)
6.4 6.3
Externalising Difficulties
Score (Hyperactivity +
Conduct Score)
6.8 7.1
Prosocial Score 7.1 7.2 
KEY
Close to
average
Slightly raised
(/Slightly
lowered for
prosocial)
High (/Low
for prosocial)
Very high
(/Very low for
prosocial) 
Table 25 above illustrates that across four of the five key SDQ areas, the mean scores for
secondary schools are within the ‘close to average’ score category. Impact score is the only
area falling within another category which is ‘slightly raised’. 
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Page 54

The figure below provides a breakdown of the percentage of secondary pupils in each scoring
category of the SDQ’s five key areas when used as a general population screener.
Figure 9. Percentage of secondary pupils scoring in each category across key SDQ areas from July 2023 data. 
As seen in the figure above, a majority of pupils are scoring ‘close to average’ across all SDQ
subscales. For North Lanarkshire secondary pupils who completed the SDQ, all key scores
have a proportion in the range of 56%-66% scoring in the ‘close to average’ category.   
Total difficulties and impact score have the highest proportion of pupils scoring in the ‘very high’
category (with 18% and 19% respectively). 
Secondary Establishments: Exploration of SDQ Scores, Age and Gender
Table 26 below provides a breakdown of secondary school responses by gender. 
Table 26. SDQ responses by gender for Secondary from July 2023 data.
Gender Number of Pupils Percentage of Cohort
Male  5,670  48.8%
Female  5,941  51.2% 
Table 27. SDQ responses by age and gender from July 2023 data.
Age Number of
female
SDQs
Number of
male SDQs
Total number of
SDQs completed
12 1016 1005 2021
13 1355 1314 2669
14 1225 1233 2458
59% 64% 64% 56% 66%
15% 10% 15%
16%
13%8% 7%
10% 13% 10%
18% 19% 11% 14% 11%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Total Difficulties Impact Externalising Internalising Prosocial
Secondary Pupils - % in Category of SDQ Score
Close to Average Slightly Raised/(Slightly Lowered for prosocial)
High/(Low for prosocial) Very High/(Very Low for prosocial)
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Page 55

15 917 945 1862
16 664 567 1231
17 624 451 1075
18 140 154 294
19 0 1 1 
The table above provides a breakdown of age for SDQ responses at secondary school.
The table below provides the mean scores for the SDQ areas for secondary school pupils, split
by gender.
Table 28. Mean SDQ secondary scores split by gender for five key SDQ subscales from July
2023 data.
Secondary school/ self-report 
-SDQ Score (n=11,611)
Female Mean
Score
Male Mean
Score
Total Difficulties  14.6  12.0
Impact Score  1.5  0.7
Internalising Difficulties Score
(Emotion + Peer Score)  7.4  5.1
Externalising Difficulties Score
(Hyperactivity + Conduct Score)  7.2  7.0 
Prosocial Score  7.7  6.6 
KEY
Close to
average
Slightly raised
(/Slightly lowered
for prosocial)
High (/Low for
prosocial)
Very high (/Very
low for
prosocial) 
Table 28 above illustrates that the majority of mean scores across the subscales are within the
‘close to average’ score range. Impact score and internalising difficulties for female pupils fall
within the ‘slightly raised’ category, with prosocial skills for male pupils also falling within the
‘slightly lowered’ category. Female pupils show greater difficulty across all areas in comparison
to male pupils, except for prosocial skills. 
Secondary Establishments: Total Difficulties and Gender
With respect to total difficulties for secondary school pupils, there is a greater proportion of
male pupils rated in the ‘close to average’ score category (67%) compared to female pupils
(50%). In addition, there is a greater proportion of female pupils scoring in all remaining score
categories compared to male pupils – more female pupils scoring in ‘slightly raised’ (16%
compared to 13% of males), ‘high’ (10% compared to 6%) and ‘very high’ (24% compared to
13%) categories.
Figure 10 & Figure 11. Percentages of Male and Female pupils across score categories for Total Difficulties from
July 2023 data
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Page 56

Secondary Establishments: Mean SDQ Scores and ASN in Mainstream 
Table 29. Total number of pupils registered as Additional Supports Needs in Mainstream
Secondary Schools (according to SEEMIS records from July 2023). 
Total number of Secondary pupils registered as
ASN in Mainstream Primary  
ASN
Status   Total   Female   Male  
Yes   2,339 984 1,355
No   9,272 4,957 4,315 
There is a total of 2,339 completed SDQ assessments for pupils identified as having
additional support needs within mainstream secondary according to SEEMIS records from
July 2023. 
Table 30. Breakdown of secondary SDQ scores and additional supports needs from July
2023 data. 
Secondary school/Self-report   
-SDQ & ASN Scores  
Pupils registered with an
Additional Support Need (n=2,339)
Overall 
Mean
Scores  
Female 
Mean
Scores 
Male 
Mean
Scores
Total Difficulties   14.3 15.7 13.3
Impact Score   1.4 2.0 1.0
51%
16%
10%
24%
JULY 2023 DATA
Secondary : Female % for
Total Difficulties Categories
Close to Average Slightly Raised
High Very High
67%
14%
6%
13%
JULY 2023 DATA
Secondary : Male % for Total
Difficulties Categories
Close to Average Slightly Raised
High Very High
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Page 57

Internalising Difficulties Score   
(Emotion + Peer Score)   6.9 8.1 6.0
Externalising Difficulties Score          
(Hyperactivity + Conduct Score)   7.5 7.6 7.4
Prosocial Score   6.8 7.4 6.4 
There are 984 female secondary school pupils identified as having additional support needs
with a mean total difficulties score of 15.7. A total of 1,355 male secondary school pupils
were identified as having additional support needs, scoring a mean total difficulties score of
13.3. Therefore, female pupils with additional support needs reported a higher total
difficulties score than males. Females with additional support needs are scoring within the
‘slightly raised’ range for total difficulties, in comparison to males with additional support
needs who are scoring in the ‘close to average’ range. 
Table 30 shows that impact and prosocial scores fall within the ‘slightly raised’ range for
pupils with additional support needs in mainstream secondary. Impact scores for females fall
within the ‘high’ range, with males falling within the ‘slightly raised’ range. Prosocial scores
for females fell within the ‘close to average’ range at 7.4, in comparison to males falling within
the ‘slightly lowered’ range at 6.4. 
Internalising and externalising scores fall within the ‘close to average’ range for pupils with
additional support needs in mainstream secondary. Females were identified as reporting
higher internalising difficulties scores with a mean score of 8.1, falling within the ‘slightly
raised’ range, in comparison to males with a mean score of 6.0, falling within the ‘close to
average’ range. Females are also identified as reporting higher externalising difficulties
scores with a mean score of 7.6, in comparison to males with a mean score of 7.4, however
both of these fall within the ‘close to average’ range. 
Caution must be taken when comparing scores as sample sizes within the subgroup ASN
within mainstream secondary are small when compared to the full dataset. These figures are
based on SEEMIS as of July 2023. 
Table 31. SDQ responses for mainstream secondary ASN sub-group by age and gender
from July 2023 data.
Age Number of
Female
SDQs
Number of
Male SDQs
Total number of
SDQs completed
12 170 255 425
13 199 313 512
14 232 300 532
15 159 251 410
16 112 130 242
17 89 75 164
18 23 30 53
19 0 1 1 
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The table above provides a breakdown of age and gender for mainstream secondary ASN
SDQ responses. 
Secondary Establishments: Mean SDQ Scores and SIMD 
Table 32. Total no. of secondary pupils in SIMD quintiles (according to SEEMIS records from
July 2023). 
Total number of Secondary pupils within each of
the SIMD Quintiles   
SIMD    Total    Female    Male   
1-2    3244 1679 1565
3-4    2836 1428 1408
5-6    1636 834 802
7-8    2382 1239 1143
9-10    1368 691 677 
Table 33. Breakdown of secondary SDQ scores across SIMD quintiles from July 2023 data. 
Secondary school/ Pupil report 
-SDQ & SIMD Scores   
SIMD Quintiles   
1-2    3-4    5-6    7-8    9-10   
Total Difficulties    14.5 13.6 13.1 12.6 11.8
Impact Score    1.3 1.2 1.0 1.0 0.9
Internalising
Difficulties Score (Emotion + Peer
Score)
6.8 6.4 6.2 5.9 5.5
Externalising Difficulties Score
(Hyperactivity + Conduct Score)    7.7 7.2 7.0 6.7 6.3
Prosocial Score    7.0 7.1 7.2 7.3 7.3 
KEY
Close to
average
Slightly raised
(/Slightly lowered
for prosocial)
High (/Low for
prosocial)
Very high (/Very
low for
prosocial) 
Table 33 shows mean scores across all SDQ categories fall within the ‘close to average’
range for all SIMD quintiles. However, it should be noted that sample sizes vary across SIMD
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quintiles, particularly between SIMD1-2 (n=3244) and SIMD9-10 (n=1368), so caution should
be used when comparing scores.
Total difficulties scores across all quintiles fall within the ‘close to average’ range. Impact
scores for SIMD1-2, SIMD3-4, SIMD5-6, and SIMD7-8 all fall within the ‘slightly raised’
range, with SIMD9-10 falling within the ‘close to average’ range.  Internalising and
externalising difficulties scores across all quintiles fall within the ‘close to average’ ranges. 
Table 34. Mean total difficulties secondary scores by SIMD and gender from July 2023 data. 
SIMD 
Total difficulties
Overall 
Mean Scores
Female 
Mean Scores
Male 
Mean Scores
1-2   14.5 15.9 13.0
3-4   13.6 15.0 12.2
5-6   13.1 14.6 11.6
7-8   12.6 13.6 11.5
9-10   11.8 12.9 10.7 
KEY
Close to
average
Slightly raised
(/Slightly lowered
for prosocial)
High (/Low for
prosocial)
Very high (/Very
low for
prosocial) 
As can be seen from Table 34 above, the mean total difficulties scores are highest for
SIMD1-2 and decrease when moving up the quintiles from most deprived to least deprived.
However, there is not a large difference in scores, with mean total difficulties scores falling
within the ‘close to average’ range across all SIMD areas. 
Consistent with our previous findings, there is a shift from primary to secondary, with females
on average scoring higher than males at secondary, across all SIMD areas. 
Caution must be taken when comparing scores as sample sizes within the subgroup SIMD
are small when compared to the full dataset. These figures are based on SEEMIS as of July
2023. 
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Figure 12. Percentage of secondary pupils in each SDQ score category (for mean total difficulties) across SIMD
quintiles from July 2023 data. 
The figure above shows that the percentage of pupils scoring ‘very high’ for total difficulties is
highest in SIMD1-2 (24%) and decreases when moving from the most deprived to least
deprived areas. The percentage of pupils scoring ‘close to average’ is highest in SIMD9-10
(68%) and decreases when moving from least to most deprived SIMD areas. However, more
than half of pupils in SIMD1-2 (54%) still fell within the ‘close to average’ range. 
Secondary Establishments: Mean SDQ Scores and Care Experience 
Table 35. Total numbers of secondary pupils with Care Experience split by gender
(according to SEEMIS records from July 2023).
JULY 2023 DATA
Total number of Secondary pupils with Care
Experience – split by Home, Away and Previously  
Care
Experience   Total   Female   Male  
No   11355 5817 5538
Home  15 <10 <10
Away   96 45 51
Previously   145 74 71 
51% 57% 60% 64% 68%
16%
15% 14% 14% 14%9% 8% 8% 7% 6%24% 20% 18% 15% 12%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
SIMD 1-2 SIMD 3-4 SIMD 5-6 SIMD 7-8 SIMD 9-10
% Secondary pupils in each SDQ score range (for mean total
difficulties)  across SIMD quintiles
Close to Average Slightly Raised High Very High
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SDQ results were obtained for 256 secondary aged pupils who were recorded as having care
experience (as of July 2023 and according to SEEMIS records). 
Table 36. Mean SDQ Secondary scores and Care Experience from July 2023 data.
Secondary school/ Self-report
-SDQ & Care
Experience Scores  
Care Experience  
Home 
(n=15)
Away
(n=96)
Previously
(n=145)  
Total Difficulties   16.3 16.2 14.9
Impact Score   1.1 2.0 1.5
Internalising Difficulties Score      
(Emotion + Peer Score)   7.0 6.8 6.6
Externalising Difficulties Score       
 
(Hyperactivity + Conduct Score)   9.3 9.4 8.3
Prosocial Score   5.9 6.6 6.8 
KEY
Close to
average
Slightly raised
(/Slightly lowered
for prosocial)
High (/Low for
prosocial)
Very high (/Very
low for
prosocial) 
As can be seen from Table 36 above, total difficulties scores for children cared for at home
and away from home, fall within the ‘slightly raised’ range. Those with no previous care
experience fall within the ‘close to average’ range. Total difficulties scores are relatively
similar when comparing pupil scores across categories of care experience at home, and
away. 
Table 37. Mean total difficulties secondary scores by Care Experience and gender from July
2023 data.
Secondary school / Self-report
SDQ & Care Experience
Scores
Care experienced pupils
Overall 
Mean Scores
Female 
Mean Scores 
Male 
Mean Scores
Home (n=15) 16.3 20.0 14.5
Away (n=96) 16.2 18.2 14.5
Previously (n=145) 14.9 16.3 13.5 
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KEY
Close to
average
Slightly raised
(/Slightly lowered
for prosocial)
High (/Low for
prosocial)
Very high (/Very
low for
prosocial) 
Mean total difficulties scores for females are higher than males across each of the care
experience categories. All mean scores for males with care experience fall within the ‘close
to average’ range of total difficulties scores.  Females with care experience at home fall
within the ‘very high’ range, those with care experience away from home fall within the ‘high’
range, and those with previous care experience fall within the ‘slightly raised’ range.
Sample sizes within the care experience subgroups are small and do vary, particularly
between home (n=15) and previous care experience (n=145) so caution should be used
when comparing scores. These figures are based on SEEMIS as of July 2023. 
Figure 13. Percentage secondary pupils scoring in each SDQ category (for mean total difficulties) – across Care
Experience categories from July 2023 data. 
The figure above highlights that pupils who are looked after away from home had a larger
proportion scoring in the ‘very high’ range (32.3%) compared to those previously looked after
(25%) and looked after at home (20%). 
Secondary Establishments: Mean SDQ Scores and Child Protection Register 
SDQ results were obtained for 16 secondary aged pupils who were on the child protection
register (as of July 2023 and according to SEEMIS records). 
Table 38. Total numbers of children within the Child Protection Register split by gender
(according to SEEMIS records from July 2023).
33% 45% 44%
27% 13% 19%
20%
10% 12%
20% 32% 25%
0%
20%
40%
60%
80%
100%
Home Away Previously
JULY 2023 DATA
% secondary pupils in each SDQ score category (for mean total
difficulties) - comparison of Care Experience categories
Close to Average Slightly Raised High Very High
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Total number of Secondary pupils
within the Child Protection
Register
Total Female Male
16 <10 <10 
Table 39. Breakdown of secondary SDQ scores & Child Protection Register scores by
gender from July 2023 data.
Secondary school / Self-report 
-SDQ & Child Protection Register
Scores
Pupils on Child Protection
Register (n=16)
Overall
Mean
Score
Female
Mean
Score
Male
Mean
Score
Total Difficulties 13.8 16.4 11.1
Impact Score 2.1 4.1 0.0
Internalising Difficulties Score
(Emotion + Peer Score) 6.1 7.6 4.5
Externalising Difficulties Score
(Hyperactivity + Conduct Score) 7.7 8.8 6.6
Prosocial Score 6.8 7.8 5.9 
KEY
Close to
average
Slightly raised
(/Slightly lowered
for prosocial)
High (/Low for
prosocial)
Very high (/Very
low for
prosocial) 
When examining the whole population of children on the Child Protection Register, the female
population are scoring higher than males on total difficulties scores, scoring within the ‘slightly
raised’ score category. 
As a whole, for the population of children on the child protection register the majority of their
scores fall within the ‘close to average’ score category, with the exception of impact score
(‘high’ score category) and prosocial score (slightly lowered). 
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Secondary Establishments: Mean SDQ Scores and Clothing Grants 
Table 40. Total no. of secondary pupils entitled to clothing grants split by gender (according
to SEEMIS records from July 2023). 
Total number of Secondary
pupils entitled to Clothing
Grants
Total Female Male
2011 1052 959 
Table 41. Mean secondary SDQ & clothing grants scores by gender from July 2023 data. 
Secondary school/ Self-Report 
-SDQ & Clothing Grants Scores
Pupils entitled to Clothing Grants
(n=2,011)
Overall
Mean
Score
Female
Mean
Score
Male
Mean
Score
Total Difficulties 15.0 16.5 13.4
Impact Score 1.5 2.0 1.0
Internalising Difficulties Score
(Emotion + Peer Score) 6.9 8.1 5.6
Externalising Difficulties Score
(Hyperactivity + Conduct Score) 8.1 8.4 7.8
Prosocial Score 6.9 7.4 6.4 
KEY
Close to
average
Slightly raised
(/Slightly lowered
for prosocial)
High (/Low for
prosocial)
Very high (/Very
low for
prosocial) 
There are a total of 2,011 pupils who are entitled to clothing grants within North Lanarkshire’s
secondary population. 
When examining the whole population of secondary pupils who are entitled to clothing
grants, the female population are scoring higher than males, putting them in the ‘slightly
raised’ total difficulties range with males scoring in the ‘close to average’ range. 
Looking at the population of secondary pupils entitled to clothing grants, females are scoring
higher than the overall population and males on their impact score, falling within the ‘high’
range, compared to the ‘slightly raised’ range. Females are scoring higher than males on the
internalising scores, with a mean score of 8.1, falling within the ‘slightly raised’ range, in
comparison to 5.6 for males who fall within the ‘close to average’ range. Females are also
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scoring higher than males on their externalising difficulties scores however they are both still
falling within the ‘close to average’ range. Females are scoring higher than males for
prosocial scores, with males scoring in the ‘slightly lowered’ range and females scoring in the
‘close to average’ range. 
Caution must be taken when comparing scores as sample sizes within the subgroup clothing
grants are small when compared to the full dataset. These figures are based on SEEMIS as
of July 2023. 
Secondary Establishments: Mean SDQ Scores and Attendance Data 
Secondary aged pupils were grouped according to their attendance rates from SEEMIS data
in July 2023. The attendance categories and numbers of pupils in each category are listed in
the table below. 
Table 42. Total numbers of secondary pupils in each attendance category (according to
SEEMIS records from July 2023). 
Attendance Categories
Total
< 50% 50% –
80% 80% - 90% 90%
68 831 2552 7669 
Table 43. Mean secondary SDQ & attendance data from July 2023 data. 
Primary school/ Teacher report 
-SDQ & Attendance data
Attendance Category
< 50% 50% –
80% 80% - 90% 90%
Total Difficulties 16.7 16.2 14.5 12.6 
As can be seen from Table 43. above, those secondary pupils who have lower attendance
rates have a higher total difficulties score. The total difficulties score reduces as the
attendance rates get closer to 90%. 
Although there is a difference in the mean total difficulties score across the categories of
attendance, from 90% attendance total difficulties score of 12.6, and <50% attendance total
difficulties scores of 16.7, caution must be exercised in interpreting the data due to the
significant difference in sample sizes (90% attendance sample size of 7669, to <50%
attendance sample size of 68, noted in Table 42 above). 
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Secondary Establishments: Mean SDQ Scores and Attainment Data
Literacy Data
The attainment data presented in this section is taken from the Achievement of Curriculum
for Excellence Levels (ACEL) data. This data includes only S3 pupils. The data captures
whether children are achieving or not achieving their expected levels in literacy skills based
on teacher judgement. 
Table 44. Total numbers of secondary pupils who achieved and did not achieve expected
literacy levels (according to SEEMIS records from July 2023).
Literacy Attainment Achieved / Not Achieved
Total
Achieved Not
Achieved
2120 267
TD - Close to
Average 1255 130
TD - Slightly Raised 312 34
TD - High 174 32
TD - Very High 379 71 
Table 45. Mean scores of secondary pupils who achieved and did not achieve expected
literacy levels, data from July 2023 data.
Secondary school/ Self-report 
-SDQ Total Difficulties Categories
and Scores & Literacy attainment
data
Literacy Achieved
Yes No
Total Difficulties – Close to Average 8.7 9.2
Total Difficulties – Slightly Raised 15.9 15.9
Total Difficulties – High 18.5 18.5
Total Difficulties – Very High 23.1 23.8 
KEY
Close to
average
Slightly raised
(/Slightly lowered
for prosocial)
High (/Low for
prosocial)
Very high (/Very
low for
prosocial) 
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Table 45, above, shows that total difficulties scores are slightly higher for those secondary
pupils in the ‘close to average’ and ‘very high’ ranges who did not achieve literacy attainment.
Figure 14. Percentage of total difficulties categories & literacy attainment for secondary pupils from July 2023
data. 
The figure above shows the percentage of secondary pupils who have achieved and not
achieved expected literacy levels split by the total difficulties categories. The percentage of
pupils who achieved their literacy attainment decreases as you move through the total
difficulties categories. However, caution must be exercised in interpreting the data due to the
significant difference in sample sizes (noted in the table above). 
Numeracy Data
The attainment data presented in this section is taken from the Achievement of Curriculum
for Excellence Levels (ACEL) data. This data includes only S3 pupils. The data captures
whether children are achieving or not achieving their expected levels in numeracy skills
based on teacher judgement.
Table 46. Total numbers of secondary pupils who achieved and did not achieve expected
numeracy levels (according to SEEMIS records from July 2023).
Numeracy Attainment Achieved / Not Achieved
Total
Achieved Not
Achieved
2179 208
TD - Close to
Average 1303 82
TD - Slightly Raised 313 33
90.6% 90.2% 84.5% 84.2%
9.4% 9.8% 15.5% 15.8%
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
90.0%
100.0%
TD - Close to Average
Achieved / Not Achieved
TD - Slightly Raised
Achieved / Not Achieved
TD - High
Achieved / Not Achieved
TD - Very High
Achieved / Not Achieved
Secondary - Total difficulties & literacy attainment
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TD - High 185 21
TD - Very High 378 78 
Table 47. Mean scores of secondary pupils who achieved and did not achieve expected
numeracy levels, data from July 2023 data.
Secondary school/ Self-report 
-SDQ Total Difficulties Categories
& Numeracy attainment data
Numeracy Achieved
Yes No
TD – Close to Average 8.7 9.7
TD – Slightly Raised 15.9 15.9
TD – High 18.5 18.6
TD – Very High 23.2 23.0 
KEY
Close to
average
Slightly raised
(/Slightly lowered
for prosocial)
High (/Low for
prosocial)
Very high (/Very
low for
prosocial) 
Table 47, above, shows that total difficulties scores are slightly higher for those secondary
pupils in the ‘close to average’, and ‘high’ ranges who did not achieve numeracy attainment.
Figure 15. Percentage of total difficulties categories & numeracy attainment for secondary pupils from July 2023
data. 
94.1% 90.5% 89.8% 84.0%
5.9% 9.5% 10.1% 16.0%
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
90.0%
100.0%
TD - Close to Average
Achieved / Not Achieved
TD - Slightly Raised
Achieved / Not Achieved
TD - High
Achieved / Not Achieved
TD - Very High
Achieved / Not Achieved
Secondary - Total difficulties & numeracy attainment
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The figure above shows the percentage of pupils who have achieved and not achieved
expected numeracy attainment split by the total difficulties categories. The percentage of
pupils who achieved their numeracy attainment decreases as you move through the total
difficulties categories.  However, caution must be exercised in interpreting the data due to the
significant difference in sample sizes (noted in table above). 
Secondary School Data: Comparison with Realigning Children’s Services
(RCS 2017) and North Lanarkshire’s 2021 & 2023 SDQ data 
In the RCS 2017 survey, data was gathered from 11,577 secondary pupils (S1-S4). North
Lanarkshire’s SDQ data from 2021 included 9,556 S1-S4 pupils (following previous data
linkage process) and the most recent data sample includes 9,449 S1-S4 pupils.
One of the areas previously highlighted from 2017 and 2021 was that female pupils were more
likely than male pupils to have a raised score for total difficulties. This trend has continued in
the 2023 data. 
Table 48. % of S1-S4 pupils who have different score categories for TD by gender, across
2021 and 2023 data 
Across both 2021 and 2023, there is a trend of female S1-S4 pupils having raised scores for
total difficulties in comparison to male pupils. There is also a slight increase in the proportion
of pupils scoring in the ‘very high’ range for total difficulties, for both male and female pupils
from 2021 to 2023. 
SDQ trends over time
The RCS data highlighted there was an emerging trend that the proportion of pupils with ‘very
high’ scores in SDQ areas was increasing. A similar pattern is observed when including the
2021 and 2023 data and can be seen over a period of time from initial data collection from
2010 in North Lanarkshire.
Total Difficulties -
% of pupils in each
score category 
2021 Self-Report data
(n=9556) 
2023 Self-Report data
(n=9449) 
Female
(n=4835)
Male
(n=4721)
Female
(n=4729)
Male
(n=4720)
Close to Average 51%
(2444)
68%
(3211)
49%
(2305)
65%
(3090)
Slightly Raised 16%
(777)
13%
(615)
16%
(751)
14%
(657)
High 10%
(487)
7%
(320)
10%
(469)
7%
(311)
Very High 23%
(1127)
12%
(575)
25%
(1204)
14%
(662)
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Figure 16. Comparison of S2 and S4 Total Difficulties (original 3-band categorisation) in North Lanarkshire in 2010,
2013, 2017, 2021 and 2023. 
(Cited in North Lanarkshire RCS Overview Report, North Lanarkshire 2010 & 2013, RCS Secondary School Survey
2017.)
To allow for comparison, 2021 and 2023 results have been converted into the previous 3-band
categorisation system. As can be seen from the figure above, there is some variation with 2021
figures compared to the findings found in the 2010-2017 period. The figures from the 2021
data to 2023 are relatively similar, showing slight changes in proportions of pupils in the
‘normal’ and ‘abnormal’ score ranges. 
Figure 17. Total difficulties scores – S1-S4 pupils. % of pupils in each score category 
The figure above includes only the data from 2017 onwards, using the new 4 category
scoring of the SDQ. Similar to above, there is a slight downward trend in the proportion of
76% 72% 72% 64% 62%
13% 16% 16% 18% 18%
11% 12% 12% 18% 20%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
North
Lanarkshire 2010
North
Lanarkshire 2013
North
Lanarkshire 2017
North
Lanarkshire 2021
(n= 4379)
North
Lanarkshire 2023
(n= 4217)
SDQ Total Difficulties in North Lanarkshire
Normal Borderline Abnormal
69% 59% 57%
13%
14% 15%
6%
8% 8%
12% 18% 20%
0%
20%
40%
60%
80%
100%
NLC RCS 2017 (n = 10075) NLC SDQ 2021 (n = 9556) NLC SDQ 2023 (n = 9449)
Total Difficulties - % of pupils in each score category
Close to average Slightly raised High Very high
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S1-4 pupils scoring in the ‘close to average’ category for total difficulties and an increase in
proportion of pupils scoring in the ‘very high’ range. There is a slight shift in the data between
2021 and 2023, however the biggest difference in data is between the 2017 and 2021 time
periods.
Comparison of SIMD data
Table 49. SIMD sample sizes from RCS 2017, NL 2021 & NL 2023
Total numbers of S1-S4 pupils within the SIMD Quintiles with a Self-
Reported SDQ
SIMD    RCS 2017 NL 2021 NL 2023
1-2    2968 3082 2699
3-4    2776 2892 2292
5-6    2068 1557 1338
7-8    1393 2189 1924
9-10    919 1345 1073 
Figure 18. Self-Completed S1-S4 SDQ total difficulties scores across SIMD quintiles for 2016/17, 2020/21 &
2022/23 
When comparing the current dataset to the previous dataset and the Realigning Children’s
Services data from 2017, a similar trend can be seen in that the proportion of S1-4 pupils
scoring within the ‘close to average’ range increases when moving from the most deprived
areas (SIMD1-2) to the least deprived areas (SIMD9-10). There is a similar trend to that
62% 53% 50% 66% 58% 56% 72% 61% 58%
77% 63% 63% 77% 68% 66%
15%
16% 16%
13% 15% 14%
13%
14% 14%
10%
15% 15%
11%
11% 14%
8% 10% 9%
7% 8% 9%
6% 10% 9%
4% 6% 7%
5% 7% 7%
14% 21% 25% 14% 19% 21% 9% 15% 19% 9% 16% 15% 7% 14% 13%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
PERCENTAGES
SIMD QUINTILES
S1 - S4  SDQ Data
Total Difficulties & SIMD
Comparison - 2017, 2021 & 2023
Close to Average Slightly Raised High Very High
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observed in the previous section of a downward trend in the proportion of pupils scoring in
the ‘close to average’ score range, particularly between 2017 and 2021. 
Comparison of FSM data 
Table 50. FSM sample sizes from RCS 2017, NL 2021 & NL 2023 
Total numbers of S1-S4 pupils entitled to Free
School Meals with a Self-Report Pupil Completed
SDQ 
Entitlement  RCS 2017 NL 2021 NL 2023
YES 1218 1930 248
NO 8939 9164 9201 
Figure 19. Self-Completed S1-S4 SDQ total difficulties scores across free school meal entitlement for 2016/17,
2020/21 & 2022/23 
Across this dataset and both the 2017 and 2021 datasets, there is a greater proportion of
pupils scoring in the ‘close to average’ range for total difficulties scores within the general
school population (not entitled to free school meals) when compared to pupils entitled to free
school meals.
It can also be seen from the figure above that the percentage of S1-S4 pupils scoring within
the ‘close to average’ range reduces from 2017 to 2021 and 2023. This is the same for pupils
who have free school meal entitlement and those who do not. 
56% 49% 43%
70% 62% 58%
15%
17% 17%
13%
14% 15%
9% 9% 12%
6% 8% 7%
19% 25% 28%
11% 16% 20%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
YES 2017 YES 2021 YES 2023 NO 2017 NO 2021 NO 2023
percentages
Free School meal entitlement
S1 - S4  SDQ Data
Total Difficulties & Free School Meal entitlement
Comparison - 2017, 2021 & 2023
Close to Average Slightly Raised High Very High
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ASN Establishment Data
This report presents the analysis for 12 of North Lanarkshire’s ASN specialist provisions.
Goodman and Goodman (2011) note that children with neuro-developmental difficulties
and/or learning difficulties achieve higher SDQ scores. It is not meaningful to compare the
results of stand-alone specialist provisions with mainstream schools.
Teachers who completed the questionnaires for those between the ages of 4-11, and for
those who have a cognitive age of below 11. There were 299 questionnaires completed by
teachers for children between the ages of 5 and 15. There were 73 questionnaires completed
by pupils themselves between the ages of 12-17.
With respect to the data in this report, although basic descriptions of data are included, little
can be said about the self-report ASN population in general due to the limited sample size
and due to the varying nature of the needs within this population. 
ASN Establishments: Exploration of SDQ Scores, Age and Gender 
Table 51 below has a breakdown of completed SDQs in ASN provisions, split by teacher
report and self-report.
Table 51. Overall completed SDQ’s for ASN split by teacher report and self-report from July
2023 data. 
Total No of
completed
SDQs
No. of teacher
completed SDQs
No. of pupil
completed
SDQs
ASN 372 299 73 
ASN Teacher Completed SDQ Data 
Table 52 below shows a breakdown of teacher completed SDQs by gender, selection of
gender grouped by SEEMIS categories.
Table 52. Teacher completed SDQ responses by gender (SEEMIS categories) from July
2023 data.
Gender No. of Pupils Percentage of Cohort
Male 229 77%
Female 70 23% 
Table 53. Breakdown by age and gender for teacher completed SDQs for ASN from July
2023 data.
Age No. of
female
SDQs
No. of
male
SDQs
Total no. of
SDQs
completed
5 4 12 16
6 12 21 33
7 4 31 35
8 5 34 39
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9 12 33 45
10 8 38 46
11 11 35 46
12 7 13 20
13 6 7 13
14 1 4 5
15 0 1 1 
Table 54. Mean ASN teacher report SDQ scores for five key subscales from July 2023 data.
SDQ Score Total no.
of Pupils Mean Scores
Total Difficulties 299 14.3
Impact Score 299 2.1
Internalising Difficulties
Score (Emotion + Peer Score) 299 6.3
Externalising Difficulties
Score (Hyperactivity +
Conduct Score)
299 8.0
Prosocial Score 299 3.9 
KEY
Close to
average
Slightly raised
(/Slightly lowered
for prosocial)
High (/Low for
prosocial)
Very high (/Very
low for
prosocial) 
Table 54, above, illustrates that across all of the key SDQ scores, the mean scores for ASN
establishment teacher completed SDQs ranges from ‘slightly raised’ to ‘very low’. Total
difficulties fall within the ‘slightly raised’ range, impact score falls within the ‘high’ range,
internalising difficulties and externalising difficulties both fall within the ‘slightly raised’ range,
and prosocial scores fall within the ‘very low’ range.
ASN Self-Report Completed SDQ Data 
Table 55, below, shows a breakdown of self-report completed SDQs by gender, selection of
gender grouped by SEEMIS categories. 
Table 55. Self-report completed SDQ responses by gender (SEEMIS categories) from July
2023 data.
Gender No. of Pupils Percentage of Cohort
Male 57 78%
Female 16 12% 
The table below provides a breakdown of self-report completed SDQs for ASN provisions by
age and gender.
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Table 56. Breakdown by age and gender for self-report completed SDQs for ASN from July
2023 data.
Age
No. of
female
SDQs
No. of
male
SDQs
Total no. of
SDQs
completed
12 4 7 11
13 2 9 11
14 3 15 18
15 2 15 17
16 5 6 11
17 0 5 5 
Table 57. Mean ASN self-report SDQ scores for five key subscales from July 2023 data.
SDQ Score Total no.
of Pupils Mean Scores
Total Difficulties 73 14.5
Impact Score 73 1.8
Internalising Difficulties
Score (Emotion + Peer Score) 73 7.6
Externalising Difficulties
Score (Hyperactivity +
Conduct Score)
73 7.0
Prosocial Score 73 7.6 
KEY
Close to
average
Slightly raised
(/Slightly lowered
for prosocial)
High (/Low for
prosocial)
Very high (/Very
low for
prosocial) 
Table 57, above, illustrates that across all the key SDQ scores, the mean scores for ASN
establishment pupil completed SDQs range from ‘close to average’ to ‘slightly raised’. Total
difficulties, externalising difficulties and prosocial score all fall within the ‘close to average’
range, and impact score and internalising difficulties fall within the ‘slightly raised’ range. 
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Appendix 2 – Counselling in Schools 
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Appendix 3 – Outcomes Star 
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North Lanarkshire Council
Report
Education Children & Families Committee 
Does this report require to be approved? ☐ Yes   ☒ No
Ref    GML/JOH Date 21/11/23 
1140 ELC Expansion update 
From  Gerard McLaughlin, Chief Officer (Education – North)  
E-mail mclaughling@northlan,gov.uk Telephone 01236 812269 
Executive Summary
This report provides Committee with an updated position on the 1140 hours Early Learning
and Childcare (ELC) expansion programme within North Lanarkshire. It reinforces previous
reports which have already been approved by Committee and is based on significant
consultation with stakeholders. In addition, it supports The Plan for North Lanarkshire. 
The report focuses on the capital programme, workforce, and progress in relation to quality.
In addition, it provides a financial update as of period 12. 
Recommendations
It is recommended that the Education, Children and Families Committee: 
(1) Review the progress of the programme of minor adaptations and improvements
across the ELC estate both indoors and outdoors.
(2) Endorse the position regarding Heathery Park Family Learning Centre.
(3) Review the progress and position in relation to the ELC workforce.
(4) Endorse the progress across ELC in relation to the Breastfeeding Friendly Scotland
Early Learning (BFS EL) Scheme 
The Plan for North Lanarkshire
Priority  All priorities
Ambition statement (7) Enhance collaborative working to maximise support and ensure
all our children and young people are included, supported, and safe
Programme of
Work Statutory / corporate / service requirement
Item 4
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1. Background 
1.1 North Lanarkshire Council (NLC) achieved full delivery of 1140 hours by 30 September
2020, prior to it being legislative from August 2021. 
1.2 The ELC team continues to progress with plans to ensure children and families fully
access the benefits of 1140 hours. 
2. Report 
Infrastructure Projects: 
2.1        Committee will be aware we currently have 23 Family Learning Centres and 79 nursery
classes within the local authority, delivering high quality ELC provision for children and
families.  As part of the programme of works to deliver 1140, the service is delighted to
share that improvements have been made across the entire estate.  Please refer to the
diagram below: 
2.1.1 The minor adaptations across ELC have greatly enhanced the quality of spaces and
places both indoor and outdoors.  This investment includes the refurbishment of
toilets and cloakroom areas, the replacement of floor coverings, furniture and
resources to provide high quality provision for children and families.  Please refer to
Appendix 1. 
2.1.2 As part of the programme of work to deliver 1140 hours to all eligible children
Committee will recall we opened 6 additional ELC ASN units a further 2 nurture
spaces for children with ASNs.  These facilities are accommodated within Family
Learning Centres, offering services to children and families within the context of
their local community in line with the Councils closer to home agenda.  Please refer
to table 3 for an overview. 
Table 3
Family Learning Centre’s
Jigsaw (North) ASN Unit
Dunbeth (Central) ASN Unit
Richard Stewart (Central) ASN Unit
Devonview (Central) Nurture Space
Petersburn (Central) Nurture Space
Bellshill (Central) ASN Unit
Craigneuk (South) ASN Unit
Shotts (South) ASN Unit 
8 FLC
completed
7 Nursery
Classes
completed
2 New Build
Hubs
85 ELC settings
minor
adaptations
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2.1.3 Work has been progressed to create state of the art sensory rooms within each of
these settings.  Appendix 1 also provides pictures of the first completed sensory
room within Devonview FLC.  It is estimated the remaining works will be complete by
the end of March 2024. 
2.1.4    Table 1 provides an update regarding the outstanding infrastructure project: 
Table 1
Site Start Date Completion Date
Heathery Park FLC April 2022 TBC 
2.1.5 Due to further delays and the lack of progress on the Heathery Park site a termination
notice was delivered to the contractor at the end of August 2023 and NLC took
possession of the site.  Committee are asked to note the following actions have been
progressed: 
• The site has been secured and is currently being monitored 24/7.
• NLC organised for the site to be cleaned-up internally & externally.
• The design team’s Health & Safety Advisor carried-out a Health & Safety audit
to establish and record the condition of the site.
• NLC design team quantity surveyor has carried out a site survey reviewing the
work complete to date and materials on-site.
• NLC met with the second placed contractor on-site to explain the history of the
project and the current position. The contractor has expressed interest in taking
the project to completion. 
• NLC to produce revised pricing and contract documents to allow the second
placed contractor to provide a cost. 
2.1.6 Committee will recall the Enterprise and Communities 2023/24 capital programme of
£190.796m was approved by the Policy and Strategy Committee on 16 March 2023.
The programme has since been increased by £22.403m relating to carry forwards
from 2022/23 and reduced external funding of £5.785m.  This results in a revised
working capital budget of £207.414m. 
2.1.7 Included in the approved 2023/24 capital programme for Enterprise & Communities, is
£0.954m to complete the outstanding works at Heathery Park. 
2.1.8 Committee are asked to note further updates will be provided regarding the cost of the
outstanding works at Heathery Park after the second placed contractor has provided
costs. 
2.1.9 Outdoor Registrations: Progress is continuing to support the following services to
apply for outdoor registrations. Outdoor registration can provide an additional 20% of
places. This will increase the number of places available by 78 FTE. Please refer to
table 2. 
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Table 2
Establishment FTE increase
Stane Nursery Class 8
Glencairn Nursery Class 10
St Gerard’s Nursery Class 12
Balmalloch Nursery Class 9
Eastfield Nursery Class 9
Jigsaw Family Learning Centre (FLC) 12
Stepping Stones FLC 10
Cumbernauld Village FLC 8
Total 78 
2.1.10 A Building warrant has been secured and drainage work has been progressed at
Balmalloch NC.  Minor works continue on all other sites in line with Care Inspectorate
outdoor registration requirements. 
2.1.11 Summerlee Heritage Park Satellite Outdoor Nursery Experience: Spending time
outdoors and particularly in natural environments is good for all of us and especially for
children. Simply being outside in fresh air is beneficial, but when children are helped to
actively explore nature themselves the dividends for improving outcomes are
exponential. Many children become more confident, co-operative, calm and content
and for some children it can be transformative. 
2.1.12 An area within the Summerlee Heritage Park has been identified as the perfect space
to deliver an outdoor satellite nursery experience. The space is ideal to enable children
to be creative, use their imagination and problem-solve. 
2.1.13 The staff at Summerlee Heritage Park recognise the importance of early intervention
and are keen to support Early Years in using the forest and the extended space within
the park, to encourage links to the industrial and social history of Coatbridge. 
2.1.14 Space has been identified for children to get ready for outdoors, store resources and
have access to hand washing and a toilet. Summerlee will link with FSS to provide
lunches. All settings in the central Coatbridge area keen to be involved. Eight
establishments will be involved initially (including 2 partners) in the project with a view
to offer to a wider catchment. 
2.1.15 Further updates regarding all infrastructure projects will continue to be presented to
future committees. 
Workforce 
2.2.1 Committee will recall from 2021, 536 additional ELC staff were employed to support
the full implementation of 1140 hours. Over 320 positions were temporary (Support
Workers & Keyworkers) and since November 2022 a recruitment process has been
progressed to secure permanency for these positions. 
2.2.2 Committee are asked to note the last phase of this exercise has now been finalised
and since November 2022 the service has secured permanency for 130 keyworkers,
and 160 support workers. 
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Budget Setting Process 2023 
2.3 As part of the 3-year budget setting process it was agreed by the Council to review the
Early Learning & Childcare staffing structures and align employee resource to the
staffing model which was approved in 2019.   
2.3.1 A project plan was developed to ensure that all legal requirements are met in
addressing the realignment of the ELC staffing structures. This will ensure that all
communications, consultations, and risks are managed and enacted at the appropriate
time with the relevant stakeholders.   
2.3.2 During the month of June 2023, the service with representation from Trade Unions 
engaged in individual one-to-one meetings with all affected staff. This was to discuss
the options available to individuals and to provide any further advice and support where
required. 
2.3.3 The service will continue to work with colleagues from HR through the project plan in
line with the Workforce Change Policy and further updates will be provided to
Committee. 
Breastfeeding Friendly Scotland Early Learning (BFS EL) Scheme 
2.4 Committee will recall the ELC service continues to be committed to working across
communities to change attitudes and create a positive culture around breastfeeding. 
2.4.1 Links were established with NHS Lanarkshire and the Scottish Government to achieve
the Breastfeeding Friendly Scotland Early Learning Gold Award. 
2.4.2 In September 2023 95% of our ELC settings achieved the Gold Award status.  This has
now increased to 97% and support is in place from the ELC quality team and Health
Improvement Team to work with the remaining setting to achieve the Gold Award
Status.  The ELC service is delighted with this achievement to date. 
2.4.3 An engagement session took place at the end of the last academic session with partner
provider nurseries to invite them to participate in this programme. 
Admissions 2023/2024 
2.5 Committee are advised that the admissions process for academic session 2024/2025
will open on 3 December 2023.  The service is currently working with the corporate
communication team to update the ELC website and promote the campaign on all
social media platforms. 
Communications 
2.6 The service continues to meet regularly with both Care Inspectorate and Trade Unions
regarding delivery of ELC provision. Relations continue to be collaborative and positive. 
2.6.1 The Corporate Communications team continue to support ELC with all communications
to support the delivery of ELC services. Admissions 
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3. Measures of success 
3.1  Children have access to funded entitlement of 1140 hours of ELC.     
4. Supporting documentation 
4.1      Appendix 01: Minor Adaptations and Sensory Rooms 
Gerard McLaughlin
Chief Officer (Education – North)  
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5. Impacts 
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
The strategy of the service, as approved by the Education Corporate Management
Team (November 2017), is to positively target families who live in SIMD areas 1 – 4
to address disadvantage and barriers to success.  Consideration has also been
given to ensure that there is a mix of services within localities to support
accessibility and parental demand. 
If Yes, has an assessment been carried out and published on the council’s
website? https://www.northlanarkshire.gov.uk/your-community/equalities/equality-
and-fairer-scotland-duty-impact-assessments 
Yes ☒ No ☐
5.2 Financial impact 
Does the report contain any financial impacts? 
Yes ☒ No ☐ 
If Yes, have all relevant financial impacts been discussed and agreed with
Finance? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
Included in the approved 2023/24 capital programme for Enterprise & Communities, is £0.954m to
complete the outstanding works at Heatherypark. 
Committee are asked to note further updates will be provided regarding the cost of the outstanding
works at Heatherpark after the second placed contractor has provided costs. 
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☒ No ☐ 
If Yes, have all relevant HR impacts been discussed and agreed with People
Resources? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
Support in place from HR to support with ongoing ELC workforce arrangements. 
5.4 Legal impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☐ No ☒ 
If Yes, have all relevant legal impacts been discussed and agreed with Legal and
Democratic? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.5 Data protection impact
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Does the report / project / practice contain or involve the processing of personal
data?   
Yes ☐ No ☒ 
If Yes, is the processing of this personal data likely to result in a high risk to the
data subject? 
Yes ☐ No ☒ 
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☐ No ☐
5.6 Technology / Digital impact 
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management,
or connectivity / broadband / Wi-Fi? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
Where the impact identifies a requirement for significant technology change, has
an assessment been carried out (or is scheduled to be carried out) by the
Enterprise Architecture Governance Group (EAGG)? 
Yes ☐ No ☐
5.7 Environmental / Carbon impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.8 Communications impact 
Does the report contain any information that has an impact on the council’s
communications activities? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
The paper contains information regarding the realignment of the ELC staffing
structures, which is impacting on the level of enquiries we receive. 
5.9 Risk impact 
Is there a risk impact? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or
Service or Project Risk Registers), and how they are managed? 
5.10 Armed Forces Covenant Duty 
Does the report require to take due regard of the Armed Forces Covenant Duty (i.e.
does it relate to healthcare, housing, or education services for in-Service or ex-
Service personnel, or their families, or widow(er)s)? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the provision which has been made to
ensure there has been appropriate consideration of the particular needs of the
Armed Forces community to make sure that they do not face disadvantage
compared to other citizens in the provision of public services. 
5.11 Children’s rights and wellbeing impact
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Does the report contain any information regarding any council activity, service
delivery, policy, or plan that has an impact on children and young people up to the
age of 18, or on a specific group of these? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact and the provision that has
been made to ensure there has been appropriate consideration of the relevant
Articles from the United Nations Convention on the Rights of the Child (UNCRC). 
If Yes, has a Children’s Rights and Wellbeing Impact Assessment (CRWIA) been
carried out? 
Yes ☐ No ☐ 
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Appendix 1
Examples of Minor Works & Improvement across ELC 
Cloakroom Area                                      Refurbished Toilets   
Replaced Floor Coverings 
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Outdoor Spaces 
Devonview FLC Sensory Room 
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North Lanarkshire Council
Report
Education, Children & Families Committee 
Does this report require to be approved? ☐ Yes   ☒ No
Ref    JO’N/HL Date 21/11/23 
Secondary School Library Review 
From  Janie O’Neill, Chief Officer (Education - South)  
E-mail liddleh@northlan.gov.uk Telephone 07973 726496 
Executive Summary
In the budget setting process of 2020, it was proposed to remove school librarians, with a
view to undertaking a review of future library provision. In 2021/22 the school librarian role
was deleted and a review has been conducted in relation to the future model. This model
ensures that pupils are given access to high quality library stock, with arrangements made
to oversee the provisions, supported by an expert team. 
The report outlines the key findings gathered by the integrated community library strategy
implementation group via a secondary school library survey and outlines  a new  library
operating model that centres around a dedicated library space that is available in all
secondary schools, robust school library budgetary management and stock selection
processes, a pupil volunteer policy and process, effective liaison and partnership
arrangements, an online booking system for access to secondary school libraries, a  library
steering committee in each secondary school and pupil access to digital community library
services. 
Recommendations
It is recommended that the Committee: 
1) Acknowledge the results of consultation with secondary schools and the operating
model now under consideration/development in each school.
2) Otherwise, endorse the contents of the report. 
The Plan for North Lanarkshire
Priority  Support all children and young people to realise their full potential
Ambition statement (6) Raise attainment and skills for learning, life, and work to
enhance opportunities and choices
Programme of Work Brighter Futures
Item 5
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1. Background 
1.1 On 24th February 2020 financial savings proposals were presented to full Council as
part of forward savings proposals for the three years 2020/21 to 2022/23 to allow for a
more strategic approach to future budgets in line with the Revenue Resources Budget
Strategy. This included a proposal from the Education and Families service to review
the secondary school library operating model to secure alignment opportunities from
the insourcing of CLNL. 
1.2 The savings proposed of £657k was committed over a 2-year period (£419k in 21/22
and £238k in 22/23) through a projected headcount saving achieved by a reduction of
school library resource centre managers. The full savings were deferred until 2022/23
in order to complete a review and develop a proposal for an integrated community
library provision The full saving of £657k was realised during the 2022/23 financial
period. 
1.3 Libraries and their role in our communities relative to education and everyday lives is
changing, and there is much learning to be gained from the pandemic as to how
libraries, their space and associated provision was adapted for people in schools and
across our communities to access much needed resources. This includes the maturing
role of the digital school, and how our libraries and their spaces support learning,
achievement, skills, creativity. 
1.4 In line with other change management approaches across the Council, the review of
secondary school library provision was delivered through an integrated community
library strategy implementation group, bringing together key officers and input from
stakeholders and partners who share a commitment to working together to develop
proposals for a new model that will ensure that every child and young person in North
Lanarkshire has equitable access to a library provision.   
2. Report 
2.1 The Plan for North Lanarkshire sets out our vision and plans to deliver fully integrated
town and community hubs, with enhanced service delivery through integrated teams
working together across communities and towns. The plan focuses on tackling poverty,
reducing inequalities, and improving social economic, health and wellbeing outcomes.
Enhancing our ability to provide accessible, flexible, friendly, welcoming, nurturing, and
calming spaces within our operating model which offer a variety of uses (e.g., reading,
study, creative and workspace, learning/outreach programmes and classes, support
networks/groups, employability/skills/job seeker/career changer support) underpinned
by integrated digital technology is illustrated in our town visions and hub delivery
programme. All of which is underpinned by the digital transformation programme that
aims to be responsive to the needs of communities and enhances opportunities for
people in our communities to engage more effectively with our services. 
2.2 The integrated community library strategy implementation group used The Plan for
North Lanarkshire as the key reference point while conducting the review of provision
and developing a new operating model. Group membership consisted of
representatives from schools (head teachers and a school librarian), education
representatives and two representatives from community libraries. 
2.3 The broad goals of the working group were to develop a new operating model for
secondary school libraries that:
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• Supports attainment and achievement through developing skills for learning, life,
and work to enhance opportunities and choices 
• Engages pupils in order to enhance the learner journey and help all children and
young people reach their full potential
• Develops robust governance arrangements within the model to enable the school
library to operate in more flexible ways
• Recognise the role and contribution of the school library and library provision to the
UNCRC around freedom of expression, access to information from the media,
education, leisure play and culture (Articles 13, 17, 28 and 31)
• Encourages health and wellbeing through a range of library activities e.g., social,
cultural, creative and leisure
• Maximises digital technologies and resources so that the provision in our school
libraries is responsive to all people's needs  
• Identifies opportunities to leverage partnerships to develop a sustainable and more
flexible provision and contribute towards delivery of activity across schools and in
our community 
2.4 A key element of the process was the distribution of an electronic survey to all schools,
giving school colleagues the opportunity to provide feedback on how a new operating
model may work. 
Survey Returns 
2.5 A survey of provision was distributed to secondary schools in early 2023. 15 returns
were received, and key findings are outlined below: 
• While the capacity in library resource centres varies from school to school, use
was still centred around pupil access, book lending, studying, reading and the
library being a learning space.
• Head teachers mainly manage the library budget while stock selection was
mainly led by colleagues in English departments.
• Responsibility for booking class use of the library varied, with no clear trend on
who managed that aspect of the library service.
• Current impact on learner outcomes looks strong from the returns, particularly
in the areas of health and wellbeing, and developing social and study skills.
• Most respondents strongly agreed that the library provides a stimulating and
inclusive learning environment.
• There was a mixed response (some good and some poor), in relation to the
library’s role in supporting independent learning, higher order skills
development, raising achievement and attainment, celebrating success, and
celebrating achievement.
• Most respondents felt the library was poor in encouraging pupil leadership in
volunteering, parental activities, overall learner involvement, partner agency
involvement, partnership working and promoting citizenship. 
2.6 In June 2023, meetings were held with all secondary school headteachers, with a view
to talking through a proposed approach and giving them the opportunity for further
feedback.  Taking overall feedback into consideration, and in recognition of the
significant variance in the need for flexibility in approach to suit the needs of each
school, a new operating model has been introduced, based on the following principles: 
• A dedicated library space should be made available in all secondary schools
that encourages independent learning, pupil centred learning, class activities,
non-curricular activities, book lending, private study and partnership working.
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• Budget and stock selection should be managed by relevant school staff. The
Head Teacher should ensure that the school library budget is made available
for stock purchases, license renewals and any other relevant expenditure. Stock
selection advice can be provided by community library staff where necessary.
• Access arrangements for the LRC space should be centred around an online
booking system, with a key member of secondary school staff identified as the
lead officer.
• Information skills activities should be led by colleagues from the English
department.
• Options for pupil volunteers, to manage day to day basic library operations and
peer support activities, such as reader development, should be explored and
developed in all secondary school library settings.  Further details are provided
in paragraph 2.7 below.
• Improved engagement with pupils on stock and service development issues
should be integral to the new operating model to ensure a strong pupil voice in
service design and delivery.
• A library steering committee, made up of pupils and school staff, should be set
up in each secondary school to ensure robust oversight of school library
provision.
• Access to digital resources, such as digital community library services and
online learning activities should be made available in all secondary school
libraries and wider school settings.
• The Community Library service should support a programme to encourage
every secondary school pupil to be come a member of the public library.
• Options for onsite partnership working between local partners such as CLD,
VANL, Community Libraries etc should be explored as part of a basic operating
model. 
2.7 The overall model, attached at Appendix One, is based on ensuring each school has
the flexibility to use the approach in a manner which suits the needs of the school and
its pupils.  As outlined above, it is proposed that a Library Steering Committee is
established within each secondary school.  The Steering Committee will be made up
of teaching staff and pupil volunteers, with support from the Community Library Team. 
The Customer Service Librarian, with lead responsibility for young person’s literature,
will act as a contact point, providing advice on stock selection, service development
and general library management.  More broadly, Community Librarians will link with
local schools to support library visits, access to local activities, or author events.  Such
events may be held within the local library or dedicated school space, as appropriate. 
2.8 A key theme throughout the review and recommendations is the potential for pupil
volunteer development.  Pupil volunteers will provide the opportunity to manage day to
day library operations and peer support activities on-site in the dedicated library space
within each secondary school.  It is proposed that small groups of pupil volunteers
undertake bespoke training programmes delivered within Community Libraries,
perhaps using Future Friday sessions as the most appropriate vehicle.  Led by the
Community Library Team, volunteers will understand the key principles of day to day
library operation and ensure pupil voice is heard in shaping school provision.  The newly 
established Volunteer NL Hub, led by Active & Creative Communities, will provide
opportunities for pupils to access additional training appropriate to their role.  As an
added incentive for pupil volunteers, all will be given the opportunity to join our casual
register to undertake paid employment as Library Assistants – an opportunity which
can be structured around the school day. 
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3. Measures of success 
3.1 All schools are able to offer an opportunity for our young people to enjoy the 
many  benefits of reading for pleasure, delivered in a model that works to meet the 
needs of individual establishments.     
4. Supporting documentation 
Appendix One – Secondary School Library Support and Assistance Model
Appendix Two – Children’s Rights and Wellbeing Impact Assessment 
Janie O’Neill
Chief Officer (Education - South) 
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5. Impacts 
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
If Yes, has an assessment been carried out and published on the council’s
website? https://www.northlanarkshire.gov.uk/your-community/equalities/equality-
and-fairer-scotland-duty-impact-assessments 
Yes ☐ No ☐
5.2 Financial impact 
Does the report contain any financial impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant financial impacts been discussed and agreed with
Finance? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant HR impacts been discussed and agreed with People
Resources? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.4 Legal impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☐ No ☒ 
If Yes, have all relevant legal impacts been discussed and agreed with Legal and
Democratic? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?   
Yes ☐ No ☒ 
If Yes, is the processing of this personal data likely to result in a high risk to the
data subject? 
Yes ☐ No ☐ 
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☐ No ☐
5.6 Technology / Digital impact 
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management,
or connectivity / broadband / Wi-Fi? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact?
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Where the impact identifies a requirement for significant technology change, has
an assessment been carried out (or is scheduled to be carried out) by the
Enterprise Architecture Governance Group (EAGG)? 
Yes ☐ No ☐
5.7 Environmental / Carbon impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.8 Communications impact 
Does the report contain any information that has an impact on the council’s
communications activities? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.9 Risk impact 
Is there a risk impact? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or
Service or Project Risk Registers), and how they are managed? 
5.10 Armed Forces Covenant Duty 
Does the report require to take due regard of the Armed Forces Covenant Duty (i.e.
does it relate to healthcare, housing, or education services for in-Service or ex-
Service personnel, or their families, or widow(er)s)? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the provision which has been made to
ensure there has been appropriate consideration of the particular needs of the
Armed Forces community to make sure that they do not face disadvantage
compared to other citizens in the provision of public services. 
5.11 Children’s rights and wellbeing impact 
Does the report contain any information regarding any council activity, service
delivery, policy, or plan that has an impact on children and young people up to the
age of 18, or on a specific group of these? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact and the provision that has
been made to ensure there has been appropriate consideration of the relevant
Articles from the United Nations Convention on the Rights of the Child (UNCRC). 
If Yes, has a Children’s Rights and Wellbeing Impact Assessment (CRWIA) been
carried out? 
Yes ☐ No ☐ 
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Appendix One - Secondary School Library Support and Assistance Model 
Input from School
(as appropriate)
Input from Community Libraries Team/Active &
Creative Communities/Other Partners
1. A dedicated library space should be made
available in all secondary schools that
encourages independent learning, pupil
centred learning, class activities, non-
curricular activities, book lending, private
study and partnership working.
Clear commitment to protecting in-school space
for learning. 
2. Budget and stock selection should be
managed by relevant school staff in line with
existing guidance. The Head Teacher should
ensure that the school library budget is made
available for stock purchases, license
renewals and any other relevant expenditure.
Stock selection advice can be provided by
community library staff where necessary. 
Stock selection (fiction) to be primarily led by
English department – this should continue or,
where necessary, be established. 
Non-fiction content will be led by subject matter
teaching staff in conjunction with school lead. 
Key contact in each secondary school to share
details of current curricular themes with
Community Libraries team.
Community Libraries team to issue written stock
selection advice, tailored to age/stage, and
reflecting current areas of interest.  Curricular
based choices will be included and reflected,
where appropriate. 
CL team will share Stock Selection Policy which
can be amended to suit needs of school. 
CL team will support the Reading School’s
Initiative by supporting access to the wide range
of reading materials held within the community
library collection (both physical and online) and
engaging with schools to develop events and
activities, onsite in community libraries, which
support the initiative
3. Access arrangements for the LRC space
should be centred around an online booking
system, with a key member of secondary
school staff identified as the lead member of
staff.
Consider options for booking space/time.  Longer
term option may exist through development of
corporate booking system.  Short term solutions
developed by school. 
Each school to identify a lead member of staff. 
4. Information skills activities should be led by
colleagues from the English department. 
Volunteer development (below) will support this
for those involved.
5. Options for pupil volunteers, to manage day
to day basic library operations and peer
Work with young people to identify potential
volunteers.
Development of volunteer programme for pupils
through Volunteer NL and supported by
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support activities, such as reader
development, should be explored and
developed in all secondary school library
settings. 
Support volunteers with programme development
(PT Future Fridays).
Community Libraries team.  Pupils will undertake
short-term placement in local library before
developing programme for school.  Supported by
school staff and CL staff teams.  Option to deliver
“training phase” on Future Fridays. 
Pupils engaging in programme will have the
opportunity to join casual register for Library staff
with option for paid employment opportunities.
6. Improved engagement with pupils on stock
and service development issues should be
integral to the new operating model to ensure
a strong pupil voice in service design and
delivery.
Key theme of Library Steering Committee (see
below) 
7. A library steering committee, made up of
pupils and school staff, should be set up in
each secondary school to ensure robust
oversight of school library provision.
Establish Library Steering Committee to consider
ongoing issues – access, usage, stock selection,
options for development.
Act as key point of advice around library
development and provision.  Community
Librarians to link with local schools to support on-
site activity and local library visits, as appropriate.
8. Access to digital resources, such as digital
community library services and online
learning activities should be made available in
all secondary school libraries and wider
school settings. 
The E-Services Librarian will be able to take a lead
on arranging access to a range of online services,
including online newspapers, magazines and
fiction titles which can support curricular
activities in schools. Access to reference sites
such as Theory Test Pro can also be facilitated.
9. The Community Library service should
support a programme to encourage every
secondary school pupil to become a member
of the public library. 
Community library service takes a lead on
developing a programme to encourage all
secondary school pupils to be members of the
public library.
10. Options for onsite partnership working
between local partners such as CLD,
Community Libraries etc should be explored
as part of a basic operating model.
Lead members of staff to work with partners to
facilitate a broader programme offering.
Through existing partnerships, consider
opportunities to deliver on-site options to support
broader development.  Examples could include
author visits supported by Community Libraries,
interest groups delivered on Future Friday slots,
CLD support/training sessions – these could be
opened up to other schools in the area. 
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Children’s Rights and Wellbeing Impact Assessment, North Lanarkshire Council 
Name the Policy and its overall aims
Secondary School Library Review – the review advises of arrangements
following the decision to remove secondary school librarians taken in Feb
2020. 
1.  What aspects of the policy/measure will affect children and young people up to
the age of 18?
The Articles of the UNCRC and the child wellbeing indicators under the Children and
Young People (Scotland) Act 2014 apply to all children and young people up to the
age of 18, including noncitizen and undocumented children and young people. 
Articles 13, 17, 28 and 31 are supported by the overall model.
2.  What likely impact – direct or indirect – will the policy/measure have on
children and young people?
‘Direct’ impact refers to policies/measures where children and young people are
directly affected by the proposed changes, e.g. in early years, education, child
protection or relevant to care experienced children. ‘Indirect’ impact refers to
policies/measures that are not directly aimed at children but will have an impact on
them. Examples include: welfare reforms, parental leave, housing supply, or local
transport schemes.    
13 – Freedom of Expression – this approach supports development of children’s
thoughts and opinions and gives access to information.
17 – Access to Information from the Media – the approach allows children to access a
variety of hard copy and digital information.
28 – Right to Education – the approach underpins an overall provision of access to
secondary education.
31 – Leisure, Play and Culture – the approach is centred around providing children
with access to space to allow for reading for pleasure. 
3.  Which groups of children and young people will be affected?
Under the UNCRC, ‘children’ can refer to: individual children, groups of children, or
children in general. Some groups of children will relate to the groups with protected
characteristics under the Equality Act 2010: disability, race, religion or belief, sex,
sexual orientation. ‘Groups’ can also refer to children by age band or setting, or those
who are eligible for special protection or assistance: e.g. preschool children, children
in hospital, children in rural areas, looked after children, young people who offend,
victims of abuse or exploitation, child migrants, or children living in poverty.  
All secondary school age children.
4.  Will this require a CRWIA? Explain your reasons. 
CRWIA Declaration-Tick the relevant section and complete the form 
CRWIA required.
YES- the plan will impact on children and young people in NL 
CRWIA not required. 
Janie O’Neill
Chief Officer of Education (South)
Date
12/09/2023   
Person or group completing paperwork.
Heather Liddle
Active & Creative Communities Manager 
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Children’s Rights and Wellbeing Impact Assessment, North Lanarkshire Council
Appendix Two - Children’s Rights and Wellbeing Impact Assessment 
CRWIA Stage 2
The CRWIA - key questions 
1. Which UNCRC Articles are relevant to the policy/measure?
List all relevant Articles of the UNCRC - All UNCRC rights are underpinned by the four
general principles: non-discrimination; the best interests of the child; the right to life,
survival and development; and the child’s right to have their views given due weight.
The articles can be viewed here: UNCRC_summary-1_1.pdf (unicef.org.uk) 
Article 13 – Freedom of Expression
Article 17 – Access to Information from the Media
Article 28 – Access to Education
Article 31 – Leisure, Play and Culture 
2. What impact will the policy/measure have on children’s rights?
Positive 
3. Will there be different impacts on different groups of children and young
people?
Which groups of children will be affected by the policy/measure?  Are there competing
interests between different groups of children and young people, or between children
and young people and other groups? 
Different impacts are not anticipated although it is recognised that individual
schools will vary the overall programme on offer to meet the needs of individual
establishments.  
4. If a negative impact is assessed for any area of rights or any group of children
and young people, what options have you considered to modify the proposal, or
mitigate the impact?
If options to modify the policy/measure are included here, include associated resource
implications where relevant.  
Not applicable
5. How will the policy/measure contribute to the wellbeing of children and young
people in Scotland?
Outline how the implementation of the policy/measure will support our duties to
safeguard, support and promote the wellbeing of children in their area, with wellbeing
defined by eight wellbeing indicators. The indicators are: Safe, Healthy, Achieving,
Nurtured, Active, Respected, Responsible, and Included. More information is available
via the link below.
SHANARRI+-+Wellbeing+wheel+-+full+text.pdf (www.gov.scot) 
The overall approach supports the importance of reading and supporting the
development of children’s ability to access information. 
6. How will the policy/measure give better or further effect to the implementation
of the UNCRC in Scotland?
This will inform the duty to report what has been done to further and better children’s
rights under the Children and Young People (Scotland) Act 2014. 
In light of other decisions made around resources, this approach seeks to
ensure that access to literature and information is preserved.
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Children’s Rights and Wellbeing Impact Assessment, North Lanarkshire Council 
7. What evidence have you used to inform your assessment?  What does it tell
you?
The evidence base may include demographic information, academic research, service
monitoring/inspection reports, service evaluation reports, user surveys, etc. In
particular, look at what existing evidence tells you about children and young people’s
views and experiences of the relevant service(s); and/or what it tells you about
children and young people’s views of the policy proposal. Identify any gaps in the
evidence base and set out how you will address these. 
A survey was sent to all secondary schools, followed by meetings with
headteachers from all schools affected. 
8. Have you consulted with relevant stakeholders?
This would include public or targeted consultations with children and young people,
their parents/carers and the children’s workforce. 
Consultation with schools as outlined.
9. Have you involved children and young people in the development of the
policy/measure?
Is there enough information on the views of the children and young people who will be
affected by the policy/measure that enables you to make an informed assessment of
impact? 
At this stage, children have not been directly consulted.  We anticipate this will
evolve as the operating model is developed, particularly around arrangements for
the Steering Committee, where pupil voice will be critical. 
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Children’s Rights and Wellbeing Impact Assessment, North Lanarkshire Council
CRWIA - Stage 3
Publication Template 
CRWIA title:    Secondary School Library Review – Operating Model
Publication date: 12/09/2023
Summary of policy
aims and desired
outcomes.
Following a decision to remove all secondary school librarians, it
was agreed that a new approach would be developed, using the
support of Community Libraries, to offer options for literacy and
information access to all schools.
Executive
summary.
An operating model has been developed using feedback from all
schools which seeks to provide opportunities for flexibility in
approach and overall pupil involvement in development of future
arrangements.
Background. A survey was issued to all schools, followed by meetings with all
headteachers.
Scope of the
CRWIA, identifying
the children and
young people
affected by the
policy, and
summarising the
evidence base.
It is anticipated that all secondary school pupils will be affected by
this new approach.
Children and
young people’s
views and
experiences.
This model will develop and evolve.  We anticipate that pupil voice
will be particularly important around the development of the
Steering Committee and in the Pupil Volunteer Programme.
Key findings,
including an
assessment of the
impact on
children’s rights,
and how the
measure will
contribute to
children’s
wellbeing.
We will continue to monitor but anticipate that the following articles
will be positively impacted: 
Article 13 – Freedom of Expression
Article 17 – Access to Information from the Media
Article 28 – Access to Education 
Article 31 – Leisure, Play and Culture
Monitoring and
review.
We will continue to monitor.
CRWIA Declaration
Authorisation 
Lead 
Heather Liddle, Active & Creative Communities Manager
Date 
20/09/2023
Chief Officer 
Janie O’Neill, Chief Officer of Education (South) 
Date 
20/09/2023 
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North Lanarkshire Council
Report
Education, Children and Families Committee 
Does this report require to be approved? ☒ Yes   ☐ No
Ref    JON/MCH/MOH Date 21/11/23 
Standards and Quality Report Session 2022-2023 
From  Janie O’Neill, Chief Officer (Education - South)  
E-mail oneillja@northlan.gov.uk Telephone 
Executive Summary
The Education and Families Standards and Quality Report covers the period from August
2022 to August 2023 and brings together, in one document, some of the key highlights in
respect of improving life chances for the children, young people and communities of North
Lanarkshire. 
The Service continued to focus on key drivers for improvement, ensuring all learners were
supported to achieve their full potential, regardless of their socioeconomic background.
There was a continued focus on strengthening the Empowering cluster model, reviewing
core curriculum pathways and pedagogical practice for literacy, numeracy and digital
learning, with emphasis on quality assuring processes, ensuring excellence and equity. 
The Standards and Quality Report 2022-2023 sets out some of our achievements in
delivering that ambition within the context of a continued recovery from the pandemic, the
cost of living crisis and budget reductions across all local authorities. 
As the report relates 2022-2023, it is linked to the Plan for North Lanarkshire and the five
over-arching priorities that were set in the previous Programme of Work. 
Attainment information is provisional and subject to minor changes following Scottish
Government data cleansing processes and SQA appeals decisions. 
Recommendations
It is recommended that the Committee: 
1) Endorse the contents of the (draft) Standards and Quality Report 2022-2023 
The Plan for North Lanarkshire
Priority  Support all children and young people to realise their full potential
Ambition statement (6) Raise attainment and skills for learning, life, and work to
enhance opportunities and choices
Programme of Work All Programmes of Work
Item 6
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1. Background 
1.1 The Education and Families service aims to provide the highest quality education
services for our children and young people. The Standards and Quality Report 2022-
2023 outlines progress made towards achieving our improvement priorities,
highlighting key successes, and identifying next steps.   
1.2 Removing the barriers to achievement and ensuring excellence and equity for all is a
key priority for North Lanarkshire Council. Through our work with young people and
their families, and with our communities and partner organisations, we are committed
to making North Lanarkshire a thriving community where everyone is able to live, learn,
work, invest and visit. 
1.3 This Education and Families Standards and Quality Report is designed to serve three
purposes: 
(i) To provide all stakeholders and the people of North Lanarkshire with
performance information across the 6 National Improvement Framework (NIF)
drivers and against our improvement priorities to measure how well we are
improving educational outcomes for children, young people and their families.
(ii) In line with external grant funding, we are required to summarise the outcomes
and performance of the Pupil Equity Fund Programme at authority level. The
Scottish Government have acknowledged that in order to reduce bureaucracy
and duplication, we can link this reporting requirement to the existing statutory
requirement under the Standards in Schools etc. Act 2000 as amended by the
Education (Scotland) Act 2016. This requires us to prepare an annual report
describing local authority activity to: (a) reduce inequalities of educational
outcome experienced by pupils as a result of socio-economic disadvantage and
(b) achieve the strategic priorities of the National Improvement Framework
(NIF).  The Standards and Quality Report allows the local authority to meet
those requirements. The Standards and Quality Report will be shared with all
stakeholders and forwarded to Scottish Government. 
(iii) To provide the information required to contribute to the Scottish Government’s
annual report on the 6 NIF drivers for improvement. 
1.4 In December 2021, NIF priorities were updated to reflect legislative changes
incorporating the United Nations Convention on the Rights of the Child (UNCRC) into
law.  The introduction of the new priority ensures that practitioners, at all levels, are
aware of their responsibilities in relation to the UNCRC. The 6 drivers were also
updated.  Key changes included closer alignment of curriculum and assessment and
integration of early years terminology throughout the drivers.  This provided increased
cohesion and reflected the progressive nature of the 3-18 Curriculum for Excellence.
This report focuses on these drivers and priorities. 
1.5 Attainment of the Broad General Education is collected at P1, 4, 7 and S3 through
teacher professional judgement of Achievement for Excellence (ACEL) data. 
1.6 Please note that in session 2021-2022, we returned to the formal exam system for the
Senior Phase, with some changes to the way each course was assessed remaining in
place because of the impact of Covid disruption to learning.  In session 2022-2023 this
format continued. 
1.7 In session 2022-2023 the SQA’s chief examiner commented that the body had not
returned to normal awarding procedures this year, instead taking a “sensitive” approach
to grading in comparison with the previous years “generous” approach to grading. 
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1.8 The significantly different circumstances in which exams have taken place from 2019-
2023 means that comparison of attainment between years and any conclusions drawn
in changes in performance should be treated with significant caution. For this reason,
in this report, the 2023 exams results data has been compared to the 2022 and 2019
exam results data, as this was the last year that the traditional exams system was
applied prior to the pandemic. 
2. Report 
2.1 Education and Families has developed approaches to service delivery to successfully
implement a range of national and local educational aims and priorities. The aim is to
ensure that every child and young person is equipped with the skills they need to lead
successful and fulfilled lives and to contribute positively to their local communities and
to the local and national economies.   
2.2 The Summary Standards and Quality Report 2022-2023 (Appendix 1) exemplifies the
progress we have made in achieving our improvement priorities. The full Standards and
Quality Report (Appendix 2) highlights some of the highly effective approaches which
were implemented, across education establishments, and with families and local
communities, to continue to support recovery processes and to combat the effects of
poverty on children and their families. 
2.3 Evidence of our progress and improvements in relation the 6 NIF drivers permeate 
the document: 
• Performance Information 
• School and Early Learning Centre (ELC) Improvement
• Curriculum and Assessment
• Parent/Carer Involvement and Engagement
• Teacher and Practitioner Professionalism 
• School and ELC Leadership 
Next Steps 
2.4 In addition to highlighting our strengths and successes we have also identified key
areas for development and next steps, in order to deliver excellence and equity and to
ensure better outcomes for children, young people, families and communities,
throughout this report.  A link is included to our Service Level Improvement Plan for
session 2023-2024.  This provides specific detail around our priorities and how we will
measure progress. 
2.5 The Strategic Equity Funding (SEF) is the part of the refreshed approach to the Scottish
Attainment Challenge.  Within this refreshed approach all 32 local authorities receive
funding with some authorities including NLC, seeing a tapered reduction in funding over
the 4 year period.   
2.6 SEF continues to focus on improving outcomes for children and families impacted by
poverty, with a focus on tackling the poverty related attainment gap. As part of this new
approach, Local Authorities were asked to use local intelligence and data to identify
stretch aims for various measures and submit these to the Scottish Government. 
These measures were categorised as core and core plus. 
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2.7 The core elements are part of a requisite package of measures identified by the
Scottish Government. Core Measures include ACEL for P1, P4 and P7 Literacy
Combined, ACEL for Numeracy P1, P4 and P7 Combined, 1 or more at SCQF Level 5
and 1 or more at SCQF Level 6.  The benchmark for the stretch aims set for 2022-2023
is baseline data from 2020-2021. 
2.8 Local Authorities were able to identify their own Core plus stretch aims. North
Lanarkshire Council’s Core Plus focused on improving attendance (primary and
secondary) and included a participation measure focusing on work led by the Virtual
School’s team to reduce exclusions for Care Experienced young people. 
2.9 NLC’s core and core plus targets were included in the Service Improvement Plan for
session 2022-2023. 
2.10 North Lanarkshire Council’s governance is based upon the European Framework for
Quality Management (EFQM) approach which describes the vision and values, key
systems and processes, and the expected outcomes. The EQFM criteria are
embedded within How Good is Our School 4? (HGIOS4?) so that each criterion is
reflected in several quality indicators. Following a small-scale pilot, these processes
were rolled out by all primary and secondary establishments in session 2022-2023. 
Early Learning and Childcare sector began a phased approach to this. These new
processes further strengthened our approaches to self-evaluation for continuous
improvement and inform data used within the Standards and Quality report for session
2022-2023. 
2.11 The draft Education and Families Improvement Plan for session 2023-2024 outlines
the key priorities across the Education workstreams and highlights key measures for
the year ahead linking to the refreshed Programme of Work. (Appendix 3) 
3. Measures of success 
3.1 Continue to raise attainment and achievement for all young people and provide
opportunities for them to develop skills for life and work. 
3.2  Continue to work in partnership with parents and carers to provide meaningful
opportunities for them to engage in service, and establishment level, self-evaluation
processes that facilitate continuous improvement processes and enable all parents to
have opportunities to support their children’s learning. 
3.3  Continue to support headteachers to improve outcomes for children and families,
through implementation of, and participation in, robust self-evaluation and quality
assurance processes.   
3.4  Continue to use a range of qualitative and quantitative data to track and measure
progress and inform planning for improvement processes.   
3.5  Attainment measured against core and core plus stretch aims.   
4. Supporting documentation 
Appendix 1 – Draft Summary Standards and Quality Report 2022-2023
Appendix 2 – Draft Standards and Quality Report 2022-2023
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Appendix 3 – Draft E&F Improvement Plan 2023-2024 
Janie O’Neill
Chief Officer (Education – South) 
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5. Impacts 
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty? 
Yes ☒ No ☒ 
If Yes, please provide a brief summary of the impact? 
If Yes, has an assessment been carried out and published on the council’s
website? https://www.northlanarkshire.gov.uk/your-community/equalities/equality-
and-fairer-scotland-duty-impact-assessments 
Yes ☐ No ☐
5.2 Financial impact 
Does the report contain any financial impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant financial impacts been discussed and agreed with
Finance? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant HR impacts been discussed and agreed with People
Resources? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.4 Legal impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☐ No ☒ 
If Yes, have all relevant legal impacts been discussed and agreed with Legal and
Democratic? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?   
Yes ☐ No ☒ 
If Yes, is the processing of this personal data likely to result in a high risk to the
data subject? 
Yes ☐ No ☐ 
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☐ No ☐
5.6 Technology / Digital impact 
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management,
or connectivity / broadband / Wi-Fi? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact?
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Where the impact identifies a requirement for significant technology change, has
an assessment been carried out (or is scheduled to be carried out) by the
Enterprise Architecture Governance Group (EAGG)? 
Yes ☐ No ☐
5.7 Environmental / Carbon impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.8 Communications impact 
Does the report contain any information that has an impact on the council’s
communications activities? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact?
The Standards and Quality Report and Plan will be submitted to Scottish
Government for publication.
5.9 Risk impact 
Is there a risk impact? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or
Service or Project Risk Registers), and how they are managed? 
5.10 Armed Forces Covenant Duty 
Does the report require to take due regard of the Armed Forces Covenant Duty (i.e.
does it relate to healthcare, housing, or education services for in-Service or ex-
Service personnel, or their families, or widow(er)s)? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the provision which has been made to
ensure there has been appropriate consideration of the particular needs of the
Armed Forces community to make sure that they do not face disadvantage
compared to other citizens in the provision of public services. 
5.11 Children’s rights and wellbeing impact 
Does the report contain any information regarding any council activity, service
delivery, policy, or plan that has an impact on children and young people up to the
age of 18, or on a specific group of these? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact and the provision that has
been made to ensure there has been appropriate consideration of the relevant
Articles from the United Nations Convention on the Rights of the Child (UNCRC).
The report and plan outlines the work of Education and Families to continue to
improve outcomes for children and young people. 
If Yes, has a Children’s Rights and Wellbeing Impact Assessment (CRWIA) been
carried out? 
Yes ☐ No ☐ 
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Driver(s)
Update Next Steps
Music Service
Recovery:  To
ensure all
learners have
equal access to
North
Lanarkshire's
music tuition.
•Conduct a further scoping
exercise (staff and learners) to
create a delivery model that
supports excellence and equity of
access and supports music tuition
levels to return to pre pandemic
levels. 
•Create tracking processes that
enable us to ensure equity of
access for pupils in Quintile 1.
Data to evidence 25%
increase in engagement
(From 2100 to 2625
pupils). Creation of new
delivery model.
Evidence of strategies to
ensure equity of access
for all learners.
Improvement
in attainment,
particularly in
literacy and
numeracy.
Curriculum and
Assessment
Further exploration of delivery model was
undertaken and measures were put in
place to ensure that opportunities were
available to all pupils regardless of socio-
economic circumstances/ additional
support needs, to allow a more equitable
access to music instruction. Music
instruction participation numbers in total
from all sectors and across all aspects of
music instruction provided by the service
for 2022-23 is 6540, this includes Youth
Music Initiatives and music service
lessons.                
There is a recording mechanism in place
for these pupils who are registered for
individual music tuition and of those
pupils 27.5% have registered addresses in
Quintile 1. Further work on tracking
equity of access will be undertaken in
session 2023-24. 
The music provision
will move to Active and
Creative Communities
to support links across
the service and the
wider Programme of
Work.
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2023
Summary of Key Actions How will we measure
our success?
NIF Priority/
Priorities
Main NIF
Driver(s)
Update Next Steps
Gaelic
Language Plan
Refresh:  To
develop a
strategic
approach to
ensure
effective
delivery of
Gaelic
Education
within North
Lanarkshire.
•Promote and support the
potential for Gaelic Medium
Education (GME)across North
Lanarkshire. 
•Work with relevant stakeholders
to establish and maintain a Gaelic
language plan implementation
group with senior representation
from all Council departments. 
•Introduction of GME as part of
1+2 language offer. 
•Develop a Promotion and
Creation of a communication
strategy to promote and raise
awareness of Gaelic provision. 
•Increased access to Gaelic
activities and culture through
planned community events. 
Capacity data to
evidence 3% increased
GME provision uptake
(long term aim 300
pupils?). Quantitative
feedback evidencing
increased levels of pupil
confidence and
awareness of Gaelic.  
Programme of planned
community events
evidencing increased
opportunities for
parental and community
to learn Gaelic. Long
term target, 25% of
North Lanarkshire
Primary Schools offer
Gaelic as part of 1+2.
100% of BGE/Senior
phase pupils' requests to
take Gaelic as a Modern
Language
accommodated.  
All parents who wish to
learn Gaelic are
accommodated through
existing resources such
as CLD and the Gaelic
Activities Lead.
Improvement
in attainment,
particularly in
literacy and
numeracy 
Curriculum and
Assessment
In session 2022-2023, 249 children and young
people engaged with Gaelic education.  To
enable us to continue to improve this service
a participation survey was carried out.  This
identified a baseline of teaching Gaelic
Learner Education (GLE) and this information
will be used to measure the long term target
of 25% increase.   As part of the Gaelic
Language Plan (GLP) a Gaelic improvement
group has been established across the service
areas of North Lanarkshire. North
Lanarkshire’s website has been updated with
a dedicated page on Gaelic learning and
provision. The webpage shares information on
the benefits of bilingualism for children and
signposts further research.
Schools which offer Gaelic Medium Education
and Community Learning and Development
regularly post content in Gaelic.  Reporting to
Bord na Gaidhlig has been strengthened
through cross service working and
collaboration of events. During academic
session 2022-23 a range of events were
delivered to promote a positive image of
Gaelic, Fèis Lannraig a’ Tuath which attracted
more than 50 participants, a Gaelic Day, Àm
airson na Gàidhlig in February 2023, which
took place as part of World Gaelic Week/
Seachdain na Gaìdhlig, as well as a concert in
the same week featuring renowned Gaelic
singer Joy Dunlop. A further workshop was
delivered with writer Maya MacGregor who
writes through the medium of Gaelic. The
workshop was delivered at Greenfaulds High
School in the Gaelic Medium Unit, to pupils at
varying levels of Gaelic learning and focused
on writing skills and creative writing; this was
delivered through the medium of Gaelic.
Progression pathways will
be developed and
launched across all
establishments. A
conference is planned to
promote Gaelic as an
additional language and
the benefits of
bilingualism. Using
information acquired
from the staff audit, we
will set up an L3 training
programme. This will be
monitored annually to
ensure the target is
achieved.  Undertake an
audit of all current
services available to the
community for Gaelic
learning and deliver an
annual improvement plan
for provision.   We will
audit all parents/carers in
GME regarding Gaelic
language learning needs
and by working with
Comann nam Parant
deliver within the first
two years of the plan
services to ensure that all
parents/carers have
access to Gaelic learning.  
Relaunch how children
and families within North
Lanarkshire access GME
and further promote GLE
through the Gaelic
conference and
progression pathways.
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Driver(s)
Update Next Steps
Digital                     
In continuing
the
development of
the Digital
School and
driving forward
the Council’s
priority of
Digital First, the
aims of the
Digital School
have been
consolidated
into 3 linked
areas. 
Transformational Change – focus
on the transformation of the
digital infrastructure and
connectivity across the school
estate. This will also include
project management of devices
and experiences such as
interactive panels and Immersive
Classrooms
Building Capacity – continual
development of sustainable CLPL
for all staff. This will progress to
the development of digital
pedagogical approaches across
learning, teaching and assessment
and empower establishments to
lead digital improvement
priorities. There will be continued
promotion of Digital Schools
Award Scotland and Microsoft
Educator. 
Learning Experience – linking very
much to the first area of
transformational change, this will
focus on the devices and
technologies in establishments
and the impact these have on
individual learner’s experiences,
as well as continuing to develop
consistent experiences and access
for learners across North
Lanarkshire. 
Establishments
supported to achieve
equitable digital learning
experiences and the
start of connectivity
capacity programme of
work.                                       
Staff confidence
continues to increase by
more visible digital
learning experiences
across schools.
Continued improvement
in establishments
attaining Digital School
Award Scotland.                    
Young people are
supported in learning
through digital devices
which run on current
programmes.Refresh
Programmes in place
managed by
establishment leaders . 
Self-evaluation toolkit
issued to all
establishments.                    
Improvement
in skills and
sustained,
positive
leaver
destinations
for all young
people.          
School and ELC
Improvement
Acquisition of over 2800 devices to
support equitable digital learning
experiences.  365 additional stock devices
have been issued out across all
educational establishments via a series of
phased releases.  Phases 2A and 2B were
completed, with over 1100 devices issued
to all 119 primary schools.  
Quantitative and Qualitative data
evidences positive impact of a range of
CLPL on staff confidence in delivering
digital learning experiences.  This was
further validated through service level
VSE during session 2022-23.
Digital Self-Evaluation was issued to all
establishments through the Education
and Families Bulletin.
40 establishments have achieved a Digital
Schools Award by end of session 202-23.
136788 visits to the Virtual Classroom
took place in session 2022-23, evidencing
further digital learning experiences.
Transformational Change
- To complete expansion
of Immersive experiences
and planned device
refresh for 2023-24.          
Building Capacity -
Running a full 1 year
programme for
probationers within
North Lanarkshire and
develop to core
programme learning.
Launching a podcast to
further enhance
sustainable models of
professional learning.            
Learners’ Experience - To
install a further 17 digital
classrooms that further
enhance digital
consortium and planned
transition learning
experiences. Phases 3
and 4 are ongoing into
session 2023-24, with the
conditions attached to
these refresh stages
allowing for the
maximum total of aged
devices removed from
the schools’ network.  It
is expected that all
devices will be in schools
by December 2023 with
an estimated 4000-4500
aged devices disposed of
via the WEEE process. 
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2023
Summary of Key Actions How will we measure
our success?
NIF Priority/
Priorities
Main NIF
Driver(s)
Update Next Steps
Yr. 2: Keeping
the Promise
(Delivery Plan
for CEYP):  To
implement the
delivery plan
demonstrating
our strategic
approach to
meeting the
principles of
the Promise
and improves
outcomes for
CEYP.
•Enhancement of health, mental
health, and wellbeing supports for
identified learners.  
•Strengthening integrated
planning around educational and
vocational pathways and the
virtual school model. 
•Continuation of the Close to
Home programme designed to
improve capacity to support
children and young people closer
to their communities. 
•Ongoing reconfiguration of
aftercare services. 
•Extend Pilot Contextual
Safeguarding. 
•Continue implementation of 10-
year programme of
transformation in the delivery of
care and family support in
Scotland placing the voice of the
child at the heart of planning. 
•Work with relevant stakeholders
to review policies and procedures
to embed legislation incorporating
the United Nations Convention on
the Rights of the Child into Scots
Law. 
•Expansion of support to kinship
families though the new kinship
team. 
Evidence of positive
impact of effective
implementation of the
Corporate Parenting
Plan. Data evidencing
increased access to
bespoke HWB supports
for learners
(quantitative and
qualitative data.)
Improved attendance
and positive destination
data for CEYP. Data
evidencing number of
CEYP being supported
'Close to Home.' New
aftercare operating
model. Improved staff
awareness and positive
outcomes for learners
involved in Contextual
Safeguarding pilot.
(Quantitative and
Qualitative data.)
Evidence of integration
of UNCRC in to
processes and
procedures. Programme
of support available for
Kinship Carers.
Placing the
human rights
and needs of
every child
and young
person at the
centre of
education.
Improvement
in skills and
sustained,
positive
leaver
destinations
for all young
people.
School and ELC
Improvement
In session 2022–23, a total of 80 National
3 and 4 level qualifications were achieved
by 33 young people, improving their
future career prospects.   The number of
children and young people (YP) accessing
counselling has increased by 42% since
June 2021.  4404 YP were supported with
counselling, leading to a 58% reduction to
onward referrals to more intensive
supports.  The implementation of the
‘Kooth’ App, provides information and
signposting for children and young
people in respect of mental health and
wellbeing.  A counsellor has been
appointed as part of the social work
intensive services, providing a responsive
counselling service. The focus includes
older young people receiving after care
provision.
We have continued to develop
approaches to contextual safeguarding,
including further development of the
young people’s safeguarding panel and a
review of policy and process relating to
the approach. Our approach to
contextual safeguarding has been
independently evaluated by Innovate,
through the lens of trauma informed
practice and feedback will be used to
further strength our model.
The implementation of the refreshed
national child protection guidance
including a review of the NL multi-agency
child protection procedures, further
strengthens our contextual safeguarding
approach to managing risk caused by
Implementation of the
Signs of Safety Model;
this model will
strengthen and ensure
our continued
approach to keeping
children and families at
the centre of all we do
including safety
planning when there is
risk.  
The implementation of
a ‘whole family
support’ approach;
keeping children safe
and within their
families by providing a
range of supports and
interventions which
will improve whole
family wellbeing. 
Recruitment of foster
carers and supported
carers to provide high
quality care for
children who cannot
remain and be safe
within their family
network.
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Priorities
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Driver(s)
Update Next Steps
extra familial harm to children/young
people.
Further development of our management
of missing children and young people
approach by extending partnership
working with our third sector colleagues
in Barnardo’s, has strengthened our
‘return interviews’ with children who
return after a missing episode. Pupil
support in school have been critical to
this development, working alongside
Barnardo’s to achieve better planning
and outcomes for CYP who have gone
missing. An evaluation report was
produced by Barnardo’s, highlighting
improvements and next steps.
To further enhance our work and
improve the wellbeing of those families
impacted by domestic abuse,
implementation of the Up2U Family
Practice Model, a behavioural change
model which is aligned to our overarching
Safe and Together Model to address
domestic abuse. 
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2023
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our success?
NIF Priority/
Priorities
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Driver(s)
Update Next Steps
Curriculum
Refresh
Toolkit: Toolkit
created to
support
establishments
to evaluate and
review their
current
curriculum
rationale and
content, with a
view to
developing an
updated
curriculum
rationale.
•Toolkit co-constructed. 
•CLPL sessions delivered to
support implementation of the
toolkit. 
•Celebrating success and sharing
good practice event implemented.
Qualitative and
quantitative data to
evidence the number of
establishments engaging
with the Curriculum
Toolkit.  The majority
(50-74%) of
establishments will
engage with the toolkit
in year 1.)   
Improvement
in skills and
sustained,
positive
leaver
destinations
for all young
people. 
Placing the
human rights
and needs of
every child
and young
person at the
centre of
education.
Improved
attainment.
Curriculum and
Assessment
Almost all secondary leaders and
management teams have attended a
session to engage with the Curriculum
Toolkit.  The first year of training has
been completed and delivered to
secondary, primary and early years senior
staff. A majority of establishments have
taken part. For primary, average
attendance over the three sessions was
50%, and for secondary, it was 72%. 
This session the
training will be
completed and
delivered to SLT who
did not attend last
session and opened
out to middle
management. A
second year of training
is being developed and
will be delivered this
session. A pupil
conference on
curriculum to gather
stakeholder views is
planned for February
2024. The toolkit
resources will be
refreshed and
developed over the
course of this session.
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Plans 2022-
2023
Summary of Key Actions How will we measure
our success?
NIF Priority/
Priorities
Main NIF
Driver(s)
Update Next Steps
Senior Phase
Review:
Continue to
improve
attainment and
achievement
through
refreshed
curriculum
pathways and
pedagogical
approaches.
•Steering group to review the
senior phase curriculum offering
in light of OECD recommendations
and changes to SQA qualification
processes. 
•Create new curricular pathways. 
•Maximise links with West
Partnership colleagues to support
improvements.
Improved attainment
and achievement as a
result of improved
senior phase curriculum
offering.  Progressive
pathways evidence a
range of routes to
qualifications.  Evidence
of increased
opportunities to develop
the 4 CfE capacities. 
Effective links with a
range of partners to
integrate DYW skills.
Improved attainment
measures at the senior
phase.
Improvement
in attainment,
particularly in
literacy and
numeracy 
Performance
Information
In February 2023, our 2021-22 school
leaver destinations were published. 3901
North Lanarkshire young people left
school and entered a positive post-school
destination.
Key successes were:
• 42.9% of young people progressed on
to Higher Education. This is higher than
the national average of 41.2%.
• The percentage entering Further
Education rose from 20.9% to 23.2%.
• Young people leaving school and
entering employment rose from 24.4% to
25.3% - higher than the national average
of 25.1%.
• The establishment of a multi-agency
and cross-council Developing the Young
Workforce Taskforce with a focus on
continuous improvement in this area of
work. In total 141 young people enrolled
on Pathways in academic year 2022-23.
16 successfully returned to school within
the first six weeks of the programme.
96% (125 young people) of participants
entered a positive post school
destination. 
23 Principal Teachers (PTs), one per
secondary school have been appointed
full time to coordinate establishment
level offerings for Future Fridays.  This is
to ensure an equitable approach.  Across
the 23 secondary establishments, there
have been 108 different offerings.
The Curriculum
Manager (Senior
Phase) is working on a
review of the senior
phase curriculum and
an audit of the use of
the SCQF framework
and supporting
establishments in
embedding this
framework across
establishments. A pilot
is being developed to
look at the
implementation of a
common S4-6
curriculum in the
senior phase.
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2023
Summary of Key Actions How will we measure
our success?
NIF Priority/
Priorities
Main NIF
Driver(s)
Update Next Steps
Improving
Cluster Support
Systems:
Empowering
Our Clusters
Model –
Processes and
Procedures
Empowering Our Clusters Model
launched outlining clear roles,
responsibilities and accountably.
Monitoring and tracking processes
were implemented and used to
evidence impact and inform
future interventions. 
Attendance and launch
and engagement with
the resource: Most
stakeholders attended
the launch and were
given access to the page
tiger resource to
develop their
understanding and
improve outcomes for
children and families.
Quantitative data re.
engagement with the
resource (Target 91-99%
of establishments).
Qualitative feedback
from staff to evidence
improved understanding
of CIIL monitoring data
provides a robust data
base evidencing impact.
Data re. number of
children and families
supported via the
Empowering Cluster
model.  Increased
authority level
attendance figures.
Reduction in exclusion
figures. Reduction of
learners who require
intensive level planning.
Quantitative and
qualitative data
evidencing strengthened
integrated practice. 
Improvement
in children
and young
people’s
health and
wellbeing. 
Placing the
human rights
and needs of
every child
and young
person at the
centre of
education.
School and ELC
Improvement
Since the launch of the page tiger
(Integrative Practice Guidance) in the last
academic session, the resource has had
3963 visits, with pages viewed 43,546
times. 
Cluster dashboard launched in session
2022-23 with improved usage figures
from initial launch indicating baseline to
being fully implemented across all
clusters.  Individual cluster data can now
be extracted and used to support
improvement discussions.  Some high
level messages include; 31834 additional
support sessions offered across the year.
There has been a reduction in exclusions
across all sectors, 3577 to 1978 (all
schools).  Most significantly exclusions for
care experienced young people have
reduced by 88%.
Although there has been a slight
improvement noted in the primary sector
for attendance (90.8%-91.1%), this
remains an area of focus, locally and
nationally.
89% overall reduction in exclusions of
learners experiencing foster care. 
92% overall reduction in exclusions of
learners experiencing kinship care. 
100% overall reduction in exclusions of
learners experiencing residential care. 
95% overall reduction in exclusions of
learners Looked After at Home. 
82% overall reduction in exclusions of
learners Previously Looked After.
218 members of staff have been trained
in Outcome Star since it was introduced
Improving attendance
for children and young
people remains a focus
both locally and
nationally.  Continuing
to review and improve
the Empowering
Clusters Model based
on feedback and data
analysis.
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Priorities
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Driver(s)
Update Next Steps
Outcome star data
evidencing improved
outcomes for children
and families.
Data evidencing impact
of CATs, CRTs, CSTs.
Improved service level
attainment and
attendance data.
in August 2022.  600 star assessment
tools have been completed, this is
impacting positively and improving
planning for CYP.
Attainment data for the BGE is showing
increased attainment across all
organisers within the primary. In P1
writing has a 4% improvement, at P4
3.3% improvement was recorded in
listening and talking and in P7 a 3.4%
increase in writing.  There is a marginal
dip in S3 attainment. 
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2023
Summary of Key Actions How will we measure
our success?
NIF Priority/
Priorities
Main NIF
Driver(s)
Update Next Steps
ASN Change
Programme: To
continue to
review
processes,
practice and
infrastructure
to ensure
effective use of
available
resources to
support and
improve
outcomes for
learners. 
•Continue phased
implementation of the 'We Aspire
model' to support children and
young people with intensive social
and emotional needs to be
educated in a range of bespoke
learning environments designed
to support the delivery of an
alternative curriculum; increasing
pupil motivation and engagement. 
•Continue phased
implementation of the "We Aspire
Model" to support children and
young people with significant
additional support needs
(Physical/Medical/Developmental)
to be educated in a bespoke
learning environment that meets
their needs. 
•Review of strategic workforce
planning to develop new roles and
allocation processes to support
early identification and to
empower local clusters to
strategically distribute resources
to meet the needs of their
learning communities. 
•Monitor the impact of NBPR
process. 
Increased integration
and curriculum
experiences for
identified ASN learners
(Number of pupils). New
support staff allocation
model agreed and
implemented. Increased
attainment and
achievement data. 
Reduction in numbers of
applications for
specialist provision.
Placing the
human rights
and needs of
every child
and young
person at the
centre of
education. 
Improvement
in skills and
sustained,
positive
leaver
destinations
for all young
people.
Teacher and
Practitioner
Professionalism
School and ELC
Improvement
Performance
Information 
A review of significant/intensive pupil cases
has been undertaken by the Inclusion Team,
in collaboration with key stakeholders
including Educational Psychologists, Social
Work, Health and a range of linked
educationalists. The purpose of this database
(currently containing circa 50 pupils) is to
highlight those children with the highest level
of needs, and to review each case on a
fortnightly basis. This review includes support
currently provided and future options,
potential bespoke packages, Support Around
the Child meeting, GIRFME reviews and
professionals sharing experience and
opinions. 
There was an increase in applications for
specialist provision through the Needs Based
Pathway Review.  Establishments have
highlighted that Covid recovery is impacting
on children and young people.  This,
considered alongside delays accessing
supports outwith education, is likely to be
contributing.  There has been an increase in
ASN capacity across stand alone
establishments and centres.
4 ASN establishments participated in
inspection activity with Education Scotland. 
NLC and Education Scotland continue to work
together to monitor progress.
An improvement was noted in the % of
Visually Impaired learners gaining national
qualifications level 3 or above in Maths and
English, rising from 89.5% in 2021 to 93.3% in
2022, (based on leavers’ data).  We have
introduced a new procedure to allow us to
analyse data for pupils within LCSC centres
linked to mainstream schools.  Previously this
was incorporated into mainstream data.  
Phased
implementation of  
cluster based staffing
formula to support
Empowering Cluster
Model continues.
Continued
implementation of the
We Aspire Model and
new support staff
allocation model.
Continue to monitor
specialist applications
and review supports,
impact and links with
the We Aspire Model.
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Plans 2022-
2023
Summary of Key Actions How will we measure
our success?
NIF Priority/
Priorities
Main NIF
Driver(s)
Update Next Steps
Strategy Equity
Fund (SEF) and
PEF Plan: To
refresh and
review planned
approaches to
build staff
capacity,
strengthen
integrated
practice and
support
excellence and
equity
Develop synergies between
various funding streams while
retaining a focus on supporting
vulnerable children and families.
Further develop the empowering
our cluster model in order that
collaboration between services
can be accelerated and linked to a
common purpose of closing the
poverty related attainment gap.
SAC leads will continue to drive
forward improvements in key
areas; leadership, pedagogy and
HWB. 
Provision of CLPL to support
establishments to develop
targeted approaches and
interventions.
Improved attainment in
focus schools (ACEL and
Intervention data).
Increased leadership
opportunities available:
middle leadership, DHT,
HT and Early Years.
(quantitative and
qualitative data).
Increased evidence of
integrative practice -
supported by SAC
colleagues. Evidence of
uptake and impact of
CLPL to improve
pedagogical practice and
outcomes for learners.
Closing the
attainment
gap between
the most and
least
disadvantaged
children and
young people.
Improvement
in children
and young
people’s
health and
wellbeing
School and ELC
Leadership 
Performance
Information 
There is an improvement in ACEL data in
P1, P4 and P7 across all organisers.
There is a marginal dip in attainment at
S3 across most organisers.
55% of ELC settings have accessed
leadership training, with numbers for the
PT, DHT and HT leadership sessions
remaining high.
1930 staff from Primary, Secondary, ASN
and ELC engaged in CLPL for Literacy and
Numeracy.
1090 staff engaged in STEM CLPL.
800 teachers participated in LTA CLPL.
Re-configure SEF core
model to facilitate
longer term planning
and sustainable
approaches to
improving attainment
and closing the poverty
related attainment
gap.
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Page 124

Plans 2022-
2023
Summary of Key Actions How will we measure
our success?
NIF Priority/
Priorities
Main NIF
Driver(s)
Update Next Steps
Refreshed
Quality
Assurance
Framework: To
improve
outcomes for
learners
through
consistent
implementation
of North
Lanarkshire's
Quality
Improvement
Framework. 
•Implementation of refreshed
quality improvement framework
and bespoke training for senior
leaders (Central Team and School
Leaders) to ensure continued
focus on support and challenge to
improve outcomes for learners.
•Increased leadership and
empowerment - through North
Lanarkshire’s Leadership
programme, NIF& West
Partnership workstreams and
practitioner networks to drive
forward identified improvement
areas. •Continued use of data to
inform improvement agenda –
with a specific focus on Overall
improvement data and Q1 vs Q5
data. 
• Implementation of new
Validated Self Evaluation (VSE)
model. 
•Support package created to
support consistency of standards
across all establishments.
• Introduction of Improvement
visits. 
• Analysis of external scrutiny
results to identify trends, share
good practice across the system
and inform future improvement
planning.
New policy document(s)
created. Training calendar
created. Analysis of
attendance and feedback
to inform further training
needs. Improved VSE and
Inspection outcomes.
Improved quality of
evaluative statements and
judgements. Evidence of
improved use of data to
support improvement
agenda. Increased accuracy
of Teacher professional
Judgements (TPJ). Evidence
of positive impact of
development work led by
National Improvement
(NIF) workstreams and
practitioner networks e.g.,
creation of progressive
pathways, new VSE models
and materials. Analysis of
HMIe inspections results
and subsequent action
plans.
Improvement
in attainment,
particularly in
literacy and
numeracy. 
Closing the
attainment
gap between
the most and
least
disadvantaged
children and
young people.
School and ELC
Leadership 
Performance
Information
A new suite of materials and models for
improvement planning, reporting, VSE
and supporting schools to prepare for
HMIe has been developed to ensure
consistency.  A training calendar has been
created and annual calendar shared with
establishments.
12 establishments were inspected during
2022-23.  100% received a positive report
with gradings of satisfactory or above. 
83% good+ gradings were awarded.
School, local authority and national
averages data is shared with EFMs and
establishment heads to support improved
use and understanding of data.
Family Groups have been refreshed
following changing contexts and
demographic information, resulting in
improved comparison of data with
schools in similar contexts. 
Continue to improve
consistency of TPJ. 
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Page 125

Plans 2022-
2023
Summary of Key Actions How will we measure
our success?
NIF Priority/
Priorities
Main NIF
Driver(s)
Update Next Steps
Introduction of
Core Stretch
Aims 
Effective analysis of data to
identify the poverty related
attainment gap and to track
progress made to reduce this gap.
Agreed criteria used to deploy
additional empowering our cluster
staff to support the equity and
excellence agenda. 
Align resources to work towards
achieving North Lanarkshire core
and core plus stretch aims. 
ACEL Literacy P1, P4 and
P7 Combined: Overall -
74.00%, Q1 - 67.87%, Q5
- 83.70%. 
ACEL Numeracy P1, P4
and P7 Combined:
Overall -82.38%, Q1 -
75.09%, Q5 - 90.26%. 
1 or more at SCQF Level
5: Overall - 88.50%, Q1 -
81.50%, Q5 - 97.20%. 
1 or more at SCQF Level
6, Overall - 66.0%, Q1-
52.6%, 83.10%
Improvement
in attainment,
particularly in
literacy and
numeracy. 
Closing the
attainment
gap between
the most and
least
disadvantaged
children and
young people.
School and ELC
improvement 
Performance
Information
The gap between the least deprived
(Quintile 5) versus the most deprived
(Quintile 1) has not achieved the targets
set last session, however the gap has
reduced in both literacy and numeracy
for P1, P4 and P7 combined when
comparing session 2022 and session
2023. Notably, targets for Q1 learners
were met however, Q5 learners
superseded targets set, therefore,
impacting on gap data.  Furthermore,
analysis of Q1 performance shows
improving performance of Q1 learners in
literacy and numeracy, over time.
Progress towards achieving this Senior
Phase stretch aims measure will be
reported when the Summary Statistics for
Attainment and initial leaver destinations
2023 are published in February 2024.
New stretch aims sets
following analysis of
2023 data and
submitted to the
Scottish Government
as part Strategic Equity
Fund plan.
Introduction of
Core Plus
Stretch Aims
•Effective analysis of data to
identify the poverty related
attainment gap and to track
progress made to reduce this gap.
•Align resources to work towards
achieving North Lanarkshire core
and core plus stretch aims.
Participation Measure:
Overall 93.60%, Q1-
89.0%, Q5- 96.80%.
HWB Measure: Primary
Attendance: Overall
94.60%, Q1 92.20%, Q5-
96.80%.
HWB Measure
Secondary attendance:
Overall 88.90%, Q1-
85.10%, Q5 - 92.10%.
Improvement
in attainment,
particularly in
literacy and
numeracy. 
Closing the
attainment
gap between
the most and
least
disadvantaged
children and
young people.
School and ELC
improvement 
Performance
Information
There was a slight improvement in
primary attendance last session from
90.8% increasing to 91.1%.
Secondary attendance has dipped slightly
by 0.7%.
New stretch aims set
following analysis of
2023 data and
submitted to the
Scottish Government
as part Strategic Equity
Fund plan.
Attendance will
continue to be a focus
area.
Page 125 of 522

Page 126

Plans 2022-
2023
Summary of Key Actions How will we measure
our success?
NIF Priority/
Priorities
Main NIF
Driver(s)
Update Next Steps
Review North
Lanarkshire's
Parental
Engagement
Strategy 
Create a strategy that focusses on
parental involvement, parental
engagement, family learning and
learning at home. Identify and
implement effective mechanisms
to ensure a variety of
stakeholders including
parents/carers are able to
contribute and shape this
strategy. Launch the Strategy in
August 23.
Qualitative and
quantitative data
evidencing stakeholder
involvement in all stages
of the process. Draft
Strategy produced.
Placing the
human rights
and needs of
every child
and young
person at the
centre of
education.
School and ELC
Improvement
The working group met 8 times during
last session. This group was made up of
mostly parents from across all sectors. A
draft version has been created and
developed into a booklet by Graphics.
Appropriate consultation has taken place
- parents, school staff, central officers,
third sector and partners. A recent
Parental Engagement
questionnaire/review sent to all schools
will help identify current good practice
and help shape the action plan that will
sit alongside the strategy paper.  This
data is currently being analysed.
Final stages of draft
process and aim to
launch the strategy
this session. 
Yr 2: Early
Years
Improvements: 
Improve
outcomes for
children and
families
through
effective
delivery of the
1140 hours
plan.
•Implementation of revised
staffing exercise to ensure
appropriate staffing structures are
in place in all establishments to
support effective delivery of 1140
hours. 
•CLPL and Quality Officers remits
designed to support improved
pedagogical practice, improved
quality of learning environments
and improved learning
experiences. 
•Targeted use of SAC funding and
early years staffs’ expertise to
increase opportunities for family
engagement.  
•Increased involvement in
empowering clusters model to
support early identification and
support for children and families.  
•Plan created to prepare for the
All establishments will
be graded good or
above (Meeting the
Standard: Care
Inspectorate). Evidence
of improved
implementation of
North Lanarkshire
planning and reporting
processes to support
consistency and
improvement. Evidence
of CLPL impacting
positively on staff skills
and knowledge and
engagement with pupils
(qualitative and
quantitative data.) Self-
evaluation results
evidence improvements
in quality of learning
Improvement
in attainment,
particularly in
literacy and
numeracy. 
Closing the
attainment
gap between
the most and
least
disadvantaged
children and
young people. 
School and ELC
Improvement
Nursery classes received 75 gradings of
good and above from Care Inspectorate,
and 22 grading were received for Family
Learning Centres over the three year
cycle of Care Inspectorate visits.  Each
inspection varies, either covering two or
four care standards. 
Positive feedback received from Heads of
Establishments (HOE) in Family Learning
Centres and nursery classes on the
reporting and planning processes.  Lead
officers linked to clusters and ELC sector
continue to monitor plans and reports for
consistency and improvement.  This is
supported by two visits by EFM/ELC
Quality Officers with HOE.  Self-
evaluation results are submitted
annually, and these form part of the
improvement visits support and challenge
discussion.
Focus on ELC
practitioner CLPL due
to increased new staff
numbers.
Continue to identify
risks to service re
quality and
improvement based on
re-aligning ELC posts to
staffing models. 
Modify training in light
of this.
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Page 127

Plans 2022-
2023
Summary of Key Actions How will we measure
our success?
NIF Priority/
Priorities
Main NIF
Driver(s)
Update Next Steps
expansion of deferred entry
programme. 
•Continued capital investment to
improve learning environments.
environment and
learning provision
HGIOELCC 2.3 and 3.2.
SAC monitoring data.
Evidence of use of
capacity information
and deferred entry
intelligence in deferred
entry implementation
plan. Evidence of
continuing investment in
EY provision and
infrastructure. Evidence
that strategic
improvement remits are
aligned to the Early
Years' Programme of
Work.
ELC training calendar for Session 2022-23
was developed in response the Quality
Team gap analysis collated during quality
visits and from evaluations of the
previous training calendar.  The calendar
consisted of 35 different courses and the
overall feedback was positive, indicating
improvements in staff knowledge and
skills.  
SAC funding in its original form changed
to SEF.  This re-aligned changed the use
of funding and this did not continue for
ELC in session 2022-23.  
332 deferred entries last session.  This
has increased with a change of
government policy and is continually
monitored for forward planning.
Ear-marked reserve (2022-2025) for ELC
sector is utilised for minor adaptations
and improvements, in response to
feedback from support visits or Care
Inspectorate feedback.  This further
supports the ongoing implementation of
1140.
Central team have aligned strategic
remits to maximise improvements and
key delivery.  
Page 127 of 522

Page 128

Plans 2022-
2023
Summary of Key Actions How will we measure
our success?
NIF Priority/
Priorities
Main NIF
Driver(s)
Update Next Steps
Pathways Pilot
(Upper
Primary).
Primary
Pathways
programme
piloted with
identified
pupils in upper
primary school
with the aim of
providing them
with a
vocational offer
that will
enhance their
experience of
school and re-
engage them in
the curriculum. 
Scoping exercise to quantify the
number of learners to be involved
in the pilot programme. (60 young
people).
Increased attainment
and attendance levels
for almost all (91-99%)
identified learners.
Positive qualitative
feedback from staff,
young people and
parents.
Improvement
in attainment,
particularly in
literacy and
numeracy.
Improvement
in children
and young
people’s
health and
wellbeing.
School and ELC
improvement 
Performance
Information
The programme supported 45 targeted
P5-7 children across six clusters identified
by Cluster Integration and improvement
leads and Head Teachers as being
disengaged or at risk of disengaging from
school and learning. They participated in
a vocational learning programme
focusing on career pathways and with an
emphasis on construction and STEM.
Feedback from staff, Head teachers,
children and families has been positive.
Feedback has suggested the programme
has been successful in increasing the
attendance and engagement levels of
many of those who participated. This
project has also supported the
development of metaskills such as
focusing, initiative, communication,
collaboration and creativity. The work has
been extended until March 2024.
All schools stated they
would like the
programme to
continue to support
identified pupils.
For this to be
sustainable, schools
will be offered training
in Primary Engineering,
and Fundamental
Outdoor Skills.
Establishing
influencing employer
partnerships will be
built into the work to
enable vocational
learning to continue to
be a core element of
the work.
Pathways
Development
Post-16
Programme
Expansion
•Identify learners to be involved
in the programme. 
•Identify possible routes to
qualifications. 
•Work with learners to create
bespoke programmes. 
•Monitor and track progress.
Data re. school leaver
destinations and
numbers of young
people in the senior
phase (pathways
programme) will
increase.  Data
(qualitative and
quantitative) re. levels
of engagement with
DYW Delivery
Plan/programmes.
Number of secondary
pupils engaging in the
Future Fridays
Improvement
in skills and
sustained,
positive
leaver
destinations
for all young
people.
Improvement
in attainment,
particularly in
literacy and
numeracy.
Performance
information 
Curriculum and
Assessment
In February 2023, our 2021-22 school
leaver destinations were published. 3901
North Lanarkshire young people left
school and entered a positive post-school
destination.
Key successes were:
42.9% of young people progressed on to
Higher Education. This is higher than the
national average of 41.2%.
The percentage entering Further
Education rose from 20.9% to 23.2%.
Young people leaving school and entering
employment rose from 24.4% to 25.3% -
higher than the national average of
25.1%.
Continue to work
towards targets set out
in DYW Delivery Plan.
Page 128 of 522

Page 129

Plans 2022-
2023
Summary of Key Actions How will we measure
our success?
NIF Priority/
Priorities
Main NIF
Driver(s)
Update Next Steps
programme will
continue to increase.
In total 141 young people enrolled on
Pathways in academic year 2022-23 with
16 returning to school within the first six
weeks of the programme. Of the 125
young people who sustained engagement
in the programme 96% entered a positive
post school destination.
Attendance rates for Future Fridays have
risen since August 2021 with around 23%
(approx. 4850 young people) of young
people engaged each week in
opportunities available. 18 of 23
secondary schools have currently
surpassed the 2023 DYW Delivery Plan
target of 20%. 
Work Related
Learning
(Pathways,
Packages and
Partnerships): 
Develop an
effective
approach to
careers
education
through effective
partnership
working ensuring
that
opportunities
reflect current
and future
employment
opportunities
therefore
improving
outcomes for
learners.
•Scope existing partnerships. 
•Engage with a range of
stakeholders to identify
new/potential partnerships. 
•Map potential links with relevant
curriculum advice and guidance.  
•Create a menu of options for
school leaders. 
•Develop and deliver CLPL, as
appropriate.  
Quantitative data re.
increased engagement
with partners. Increased
quantity and diversity of
qualification pathways
for learners. Data re.
engagement with
college providers and
3rd sector. Procurement
framework and financial
records.
Improvement
in skills and
sustained,
positive
leaver
destinations
for all young
people.
Improvement
in attainment,
particularly in
literacy and
numeracy.
Performance
information 
Curriculum and
Assessment
Driven by the DYW Taskforce and
following the DYW Conference which was
held in October 2022 and was attended
by over 100 employers and over 300
delegated including school leaders,
employer engagement in schools has
increased.
A range of CLPL opportunities have been
offered to school staff at all levels. School
leaders have attended sessions focusing
on 16+ leavers and continuous
improvement.
Continue to deliver the
entitlements set out in
DYW Delivery Plan.
Continue to undertake
tasks identified as part
of the Brighter Futures
Programme of Work
Curricular Pathways
workstream.
Increased focus on
enterprise with NLC
Enterprise Week
introduced, a new NLC
Enterprise Award to be
launched and a North
Lanarkshire Enterprise
Pathway (3-18 years)
established. 
Page 129 of 522

Page 130

Plans 2022-
2023
Summary of Key Actions How will we measure
our success?
NIF Priority/
Priorities
Main NIF
Driver(s)
Update Next Steps
Literacy and
Numeracy
(Building Back
Better, BGE). To
improve
attainment in
literacy and
numeracy
through the
delivery of
refreshed
curriculum
pathways and
high quality
learning
experiences -
BGE S1-S3.
•Progressive frameworks created
for literacy and numeracy S1-S3,
detailing key learning at all stages
and supporting progression,
within and across CfE Levels.
•Continued implementation of
Assessment and Moderation CLPL
to support increased accuracy in
teachers’ professional
judgements.
Assessment and
Moderation processes
re-launched. Qualitative
and quantitative data
evidencing impact on
building teachers’
capacity and confidence.
S1- S3 pathway created
and piloted to measure
impact.  ACEL and NSA
evidence increased
attainment levels.
Improvement
in attainment,
particularly in
literacy and
numeracy. 
Curriculum and
Assessment
Progressive Frameworks were launched
May 2023, and a series of engagement
sessions with establishment heads
supported the rollout.
Frameworks will be implemented in
session 2023-24 and continual feedback
will be sought.
525 practitioners participated in
moderation training.  
9 schools attended a West Partnership
Moderation Event with 87% achieving
positive outcomes following moderation
of planning and a range of evidence.  
A new secondary Learning, Teaching and
Assessment training pilot was created
and launched.  
Review
Implementation of
Progressive
Frameworks.
Re-fresh of
Moderation and Self-
Evaluation Materials.
Support increased
cluster moderation.
Support departmental
and secondary
understanding of
moderation.
Support ASN
moderation network
building.
Leadership
Model for
Town and
Community
Hubs: Learners
will benefit
from high
quality learning
environments
designed for
21st Century
curriculum
delivery.
•Continued implementation of
schools and Centres
modernisation programme. 
•Leadership review to identify a
Town and Community Hub
Leadership model.
Community Town Hub
implementation plan.
Regular progress
update(s) -
infrastructure and
finance.  Consultation
evidence. Leadership
Model - proposals.  Final
model.
Placing the
human rights
and needs of
every child
and young
person at the
centre of
education. 
School and ELC
improvement
The Town and Community Hub delivery
plan is being implemented.  This is a long
term plan, with phase 1 from 2021-2025. 
Regular progress updates are reported. 
The Newmains/St Brigid’s
School/Community Hub was an early
adopter hub with further shared hub
workspaces available across the
authority.  Through ongoing data analysis
and feedback, operating models are
reviewed.
Continued
implementation of
Town and Community
Hub plan. 
Page 130 of 522

Page 131

Page 131 of 522

Page 132

Foreword from Education, Children and Families Convener
I am pleased to introduce this Standards and Quality Report for 2022 – 2023. 
In this report we show the progress made across the education service. I am delighted to say there is strong evidence of sustained improvement, which is a
testament to the excellent work that goes on in our schools, centres, and other establishments. The report also highlights where we intend to focus our efforts
next. Emerging from the pandemic, our schools and centres have re-doubled their efforts to realise the ambitions of North Lanarkshire to ensure that all young
people have the best start in life and achieve their full potential. I am pleased to commend this report to all stakeholders. 
In my role of Convener of Education, Children and Families, I am enjoying the challenge of getting to know our staff across our services and meeting them and our
young people in their work settings and at conferences. There is a lot of excellent work going on, which everyone should be proud of. In times where there are
challenges faced by families due to the wider economic context, educational success has never been more important as a route to a successful future for families. 
Councillor Angela Campbell
Convener (Education and Families)
Message from Depute Chief Executive 
I am delighted in my role as Depute Chief Executive to commend the ongoing work of the Education and Families service. There are many highlights contained
within the annual Standards and Quality Report for session 2022-2023 which illustrate the considerable successes that are contributing to improving outcomes for
our children, young people and families.  Encouragingly, there is a positive upward trend from last year’s ACEL’s data at P1, P4 and P7 for literacy and numeracy.
This is a positive sign and reflects the impact of a number of improvement interventions including implementation of the refreshed Quality Improvement (QI)
framework and strategic deployment of additional staffing to provide targeted support to identified learners.  We continue to provide high quality training through
our curricular offerings and GTCS recognised approaches with other successful interventions including pedagogy team input, leadership opportunities, virtual
school, curriculum development work and the empowering cluster model.  All of these allow for a more bespoke package of support for individual schools and
pupils, based on analysis of need.  Children and families who require more additional and intensive services are being supported through a range of ongoing work in
Inclusion and our Developing the Young Workforce plan continues to evolve.  The ongoing effects of the pandemic can be felt across the country and that is why we
have continued to ensure improving attendance remains a focus for us moving forward. This is a full report, which highlights key aspects of the multi-faceted areas
that we continue to drive forward to ensure continued improvement for our children and families.  
Andrew McPherson
Depute Chief Executive 
Page 132 of 522

Page 133

Our Context
North Lanarkshire occupies around 181 square miles in the Central Belt of Scotland. The area is mainly urban with some rural areas. There are three main urban
areas in North Lanarkshire: Cumbernauld and Kilsyth, Airdrie and Coatbridge, and Motherwell and Wishaw.
The council area at the 2022 Census had a population of 341,000, which is a 1% increase since the 2011 Census.  It is less than the surrounding local authorities and
is Scotland’s fourth largest local authority. The population density is 725.5 per sq.km, making it the 5th highest in Scotland after Glasgow, Dundee, Edinburgh and
Aberdeen.   
In 2017, the council established the North Lanarkshire Fairness Commission to develop policy recommendations aimed at tackling poverty and inequality in the area
and the recommendations have been reflected in ‘The Plan for North Lanarkshire’.   
Our Local Area
There are 9
community areas:
• Airdrie
• Bellshill
• Coatbridge
• Cumbernauld
• Kilsyth
• Motherwell
• Northern Corridor
• Shotts
• Wishaw   
Educational Estate
• 118 primary schools, 10 of
which have attached
support centres.
• 79 primary schools offer
Early Years provision. (58
Term Time and 21 Full Time) with 3 ASN linked
nursery classes.
• 23 secondary schools, 4 of which have an
attached support centre.
• 23 council managed Family Learning Centres, 6
with ASN Provision. 
• 13 additional support needs establishments.
• 16 North Lanarkshire schools are recognised as
Rural Schools. 
Our Children and Young People
• North Lanarkshire has circa 6,000
children in early years placements and
48,000 children in primary and
secondary education.
• 32% of our young people living in SIMD
groups 1-2 and circa 11,000 have
clothing grants.
• 20.05% of our children are registered for Free School
Meals.
• 22.77% of our children are entitled to a clothing and
footwear grant.
• 9,436 children are registered with an additional support
need.
• 2,442 children are registered as having English as an
additional language.
• 1,311 children are care experienced (either currently or
previously). 
Page 133 of 522

Page 134

Contents
Page
Section 1 Our Context 
Section 2 Our Plans and
Priorities
National Improvement Framework
Plan for North Lanarkshire
Strategic Equity Fund
Improvement Planning Process
Section 3 Leadership of
Change
Building Leadership Capacity
Inclusion Transformational Change
Empowering Cluster Model
Section 4
Ensuring
Wellbeing,
Equality and
Inclusion
Educational Psychology Service
Health and Wellbeing
Community Learning and Development
Club 365
Pupil Equity Fund
Keeping The Promise
Section 5
Learning,
Teaching and
Assessment
Re-designing The Curriculum
Further Developing Our Music Service
Curriculum, Learning, Teaching and Assessment
Developing the Young Workforce
Pathways
Future Fridays
Vocational Education
HNC
Gaelic
Active Schools
Digital Transformational Change
Section 6
Raising
Attainment and
Achievement
Attainment in BGE
Attainment in Senior Phase
1140 hours Expansion Programme
HMIe and Education Scotland
Validated Self-Evaluation Visits
North Lanarkshire Statistics
Section 7 Next Steps Planning for the Future 
Page 134 of 522

Page 135

Our Plans and Priorities
National Improvement Framework
Education, Children and Families are committed to promoting excellence; in terms of ensuring children and young people acquire a broad range of skills and capacities at
the highest levels, and equity; removing barriers and implementing strategies to ensure every child and young person has the best opportunities to succeed and thrive,
regardless of their social circumstances or additional needs. We have a particular focus on closing the poverty-related attainment
gap.
Our key improvement priorities are underpinned by the National Improvement Framework (NIF) Priorities.  In December 2021 the
NIF priorities were updated to reflect legislative changes incorporating the United Nations Convention on the Rights of the Child
(UNCRC) into law.  The introduction of this new priority ensures that practitioners at all levels are aware of their responsibilities in
relation to the United Nations Convention on the Rights of the Child (UNCRC):
• Placing the human rights and needs of every child and young person at the centre of education.
• Improvement in attainment, particularly in literacy and numeracy. 
• Closing the attainment gap between the most and least disadvantaged children and young people.
• Improvement in children and young people’s health and wellbeing.
• Improvement in skills and sustained, positive school leaver destinations for all young people.
The 6 drivers were also updated.  Key changes include closer alignment of curriculum and assessment and integration of early years terminology throughout the drivers. 
This provides increased cohesion and reflects the progressive nature of the 3-18 Curriculum for Excellence.
Plan for North Lanarkshire
The Plan for North Lanarkshire [929kb] sets the direction for the council and partners. Its purpose is to communicate the shared
priorities and provide a focus for activities and resources.  This high-level strategic document outlines a long-term vision for North
Lanarkshire - a vision where North Lanarkshire is the place to Live, Learn, Work, Invest, and Visit.
Priorities of the Plan
The Plan outlined five complementary priorities: 
• Improve economic opportunities and outcomes. 
• Support all children and young people to realise their full potential.
• Improve the health and wellbeing of our communities.
• Enhance participation, capacity, and empowerment across our communities.
• Improve North Lanarkshire's resource base. Page 135 of 522

Page 136

In addition to the recovery of all aspects of the Education and Families’ service since the pandemic, the service remains committed to supporting the council by
addressing the priorities above. A continued focus on reducing childhood inequalities, remained a key priority for both the council and its partners. 
Strategic Equity Fund 
The Strategic Equity Fund provides funding for all 32 local authorities to invest in approaches to achieving
the refreshed mission of the Scottish Attainment Challenge, “to use education to improve outcomes for
children and young people impacted by poverty, with a focus on tackling the poverty related attainment
gap.”       
Local Authorities provided an overview of their approach, including stretch aims for various measures which
were informed by school plans for progress. The ambitious stretch aims set specific local authority targets
for improving outcomes and articulate with the ambitions for progress for all pupils in narrowing the poverty-
related attainment gap in 2022-2023.  Our work has centred around accelerated, targeted improvement
activity in literacy, numeracy and health and wellbeing. 
The stretch aims broadly fall in to two categories: Core and Core Plus. The Core elements are part
of a requisite package of measures identified by Scottish Government and which all local
authorities complete and report on. The benchmark for all stretch aims is data from 2020-2021. 
The Core Plus aims reflected the outstanding work of the Virtual School team in ensuring Care
Experienced Children and Young People are engaged and supported in education and their work in
reducing exclusions. 
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An Overview of Our Improvement Planning Process
Local Authority Improvement Planning Processes
Local Authorities have a duty to improve standards in education, challenging and supporting educational establishments to ensure continuous improvement.  North
Lanarkshire’s quality improvement framework is based upon the European Framework for Quality Management (EFQM) approach. It empowers school leaders to secure
continuous improvement while providing assurance to stakeholders on the quality of education provided for learners.
Establishment Annual Planning and Improvement
All establishments produce Annual Improvement Plans (AIPs) which outline their key priorities for progress as part of the Annual Improvement Calendar.  Last session an
updated improvement planning and reporting process was implemented, ensuring clearer alignment to reporting and self-evaluation cycles. 
A central improvement calendar provides a clear improvement planning timeline, so all Heads of Establishments and central officers understand their roles and
responsibilities in supporting continuous improvement.  Integrated into improvement planning processes is SAC/PEF planning, which enables establishments to
strategically target key priorities and to use robust, evidenced-based approaches to secure improved outcomes for learners and close the poverty related attainment gap.
Annual Improvement Reports (AIRs) summarise establishments’ progress against identified improvement plan priorities and include key data (attendance, exclusion,
attainment and wider achievement).  They include progress made to close the attainment gap between the most and least deprived children. Evaluative statements
included within AIRs are based on rigorous, collaborative self-evaluation. Establishments grade their performance against the four identified Quality Indicators, linked to
the National Improvement Framework (NIF), using the six-point scale from How Good Is Our School? 4 (HGIOS?4) and How Good Is Our Early Learning and Childcare?
(HGIOELC?).  To complete the improvement cycle, establishments identify next steps and new priorities to be included in the following session’s AIP. Priorities are then
broken down into specific, measurable, achievable, realistic and time-bound (SMART) targets outlining outcomes/expected impact, measures of success, tasks, roles and
responsibilities. AIPs and AIRs are submitted for scrutiny, with checkpoint AIR submissions planned across the year.
Reviewing Attainment and Improvement
Chief Officers for Education, Education and Families Managers (EFM) and Quality Officers for Early Learning and Childcare play a key role in supporting authority wide
improvement.  They line manage Head Teachers and Heads of Centres and monitor the implementation of North Lanarkshire’s quality improvement calendar and
processes, as outlined above.  They provide essential support and challenge, in all aspects of the improvement cycle, to ensure improved outcomes for learners. They lead
and coordinate internal and external scrutiny activities including attainment reviews, Validated Self Evaluation (VSE) visits and His Majesty’s Inspectors for Education
(HMIe) Inspections.  They contribute to authority wide self-evaluation and reporting processes including Standards and Quality reporting.   
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Page 138

Family Group Activity
North Lanarkshire has a well-established Family Group system.  This system enables Head Teachers to collaborate with other school leaders working in establishments
with similar demographics to review practice, analyse attainment data and plan improvements based on similar priorities.  It provides establishments with increased
opportunities to engage with external partners to improve their practice for example through engagement in cross authority partnership work with South Lanarkshire
Council or participation in collaborative action research (CAR), supported by the Robert Owen Centre.  
Conducting secondary attainment reviews within Family Group forums supports effective moderation discussions, building a shared understanding of best practice. 
Cluster Improvement Plans
Cluster Improvement Plans are the responsibility of all Head Teachers and are coordinated by Cluster Chairs. Cluster Improvement and Integration Leads (CIILs) also
contribute by working with Cluster Chairs to analyse data from across the cluster, identifying priorities to create a Cluster Improvement Plan (CIP).  The CIP provides a
focus for planned interventions and facilitates effective collaboration and sharing of expertise and resources across the cluster.
Validated Self Evaluation Processes
Validated Self Evaluation visits (VSE) are an integral part of our improvement process.  They provide an additional layer of support and challenge to facilitate continuous
improvement. Education and Families Managers (EFMs) are responsible for ensuring that all establishments are included in a cyclical process for VSE. The frequency and
format of the VSE visit reflects context, the purpose of the visit, and the level of support required by the establishment to secure sustainable improvements. At the
universal level, a VSE can be used thematically to highlight and share good practice. At the intensive level it can be used to provide immediate intervention and support to
facilitate improvement.  All VSEs are planned and implemented in line with our agreed VSE protocol. 
Engagement with Education Scotland
Education Scotland colleagues are engaged in supporting our improvement journey in a number of ways.  Examples include: provision of continuous lifelong professional
learning (CLPL) opportunities, leading inspection and review activity and advising on curriculum development and innovation work through Regional Improvement
Collaboratives (RICs). Our allocated Attainment Advisor (AA) has a key role in building the capacity of leaders and practitioners by supporting effective self-evaluation
processes. 
How are we doing? How do we
know?
What are we
going to do now?
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Page 139

Leadership of Change
Effective leadership has been, and will continue to be, fundamental to
improvement. We have well established leadership programmes at every level that
empowers leaders, builds individual and collective capacity which, in turn, improves
outcomes for learners.
NLC Programme of Work
All service improvement activity at a strategic level is
incorporated within the Plan for North Lanarkshire,
Programme of Work.
This programme commits all officers and staff from
across Education and Families to a radical
programme of change, involving the delivery of
national and local priorities as determined by
Scottish Government and North Lanarkshire.
Leadership of Change
• How well do we use our vision, aims
and values when making decisions
about future improvement priorities?
• How effective are our approaches to
planning for continuous improvement?
• How do we ensure a continued focus on
improvements in outcomes for
learners?
“As a Quality Team, we aspire to support, challenge and build capacity of
North Lanarkshire providers to deliver high quality care and learning to
improve outcomes for children and families.” 
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Page 140

Building Leadership Capacity
Early Learning and Childcare Leadership
The aim of the Early Learning and Childcare (ELC) Leadership programme was to increase knowledge, skills and abilities in relation to their role as leaders through a
self-evaluation rating scale.  Evaluations show that all participants report an increase in their knowledge, skills and ability as a result of attending the Leadership
Programme.  Overall, the engagement was high, with two managers from 17 settings, and seven settings with three managers completing the programme. Over the
past two years, a total of 55% of all settings have accessed at least one cohort of the programme. 
Leadership Programmes
Course Number
registered
% of total HOC in local
authority
% of total managers in
partner settings
HOC/Managers 17 35% 65%
DHOC/PL/Depute Managers 12 100% 0%
Lead Practitioners 18 89% 11% 
Participants reported that the
content of their respective
programmes were highly
relevant to support their
leadership role with 94% of
participants rating between
8-10.  This is a slight increase
from last year’s evaluation of
93%.
An audit of the 3
programmes
demonstrated that
100% of participants
noted an increase in
their knowledge, skills
and abilities as a result
of engaging in the
programme. 
“I feel this has had a real valuable
impact on my experience as a leader. It
has supported me in gaining new skills
and confidence to support me in
leading others, especially during these
changing times in early years.” 
Q11 - knowledge increase,
as a result of attending the
Leadership Programme
Q12 - skills & abilities
increase, as a result of
attending the Leadership
Programme
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Principal Teacher, Depute Head Teacher and Head Teacher Leadership 
A suite of leadership programmes has been developed within North
Lanarkshire, and six of these programmes are fully endorsed by Education
Scotland. 
Participation and interest in the programmes remain high with 64 Principal
Teachers, 41 Depute Head Teachers and 17 Head Teachers registered this
session.  From the Head Teacher and Depute Head Teacher cohorts, eight
of the participants are from Local Authorities out with North Lanarkshire.   
Last session we adapted the programme for the sessions based on an
analysis of need and have now incorporated bespoke sessions,
delivered by our Scottish Government Attainment Advisor, focusing on
measures and outcomes, evaluative writing and equity and tackling
poverty. This builds capacity of aspiring leaders to lead change and improvement. 
and measure impact. 
We are committed to collaboration within and across the West Partnership
and have used various platforms including the biennial, cross-sector SAC
conference to facilitate showcasing best practice.  Furthermore, North
Lanarkshire has presented seminars at the recent SAC Leads national event and SAC
national conference on our empowering clusters approach, evidencing the good
practice within North Lanarkshire.   
Innovation and Improvement Hub 
The Innovation and Improvement Hub
continues to be a central focal point for a
variety of users across Education and
Families, providing a bespoke platform
for staff to access high quality
professional learning experiences. The
table above illustrates current levels of
staff engagement per month across the
period of August 2022-June 2023. 
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Page 142

Inclusion Transformational Change
Increasing Additional Support Needs (ASN) Capacity
Significant work has been undertaken around the capital works within the ASN estate
which include:
• Clydeview school has opened on the site of Firpark Primary school.
• Fallside school are transitioning to new facilities in the Coltness High school campus as
building works permit.
• Pentland School have moved to Townhead Community Centre.
• Mavisbank Primary children have transitioned to Drumpark school and the adaptations
at Drumpark (the Hive) have concluded.
• The 3D plans for the Edward Lawson Centre have been shared and work is progressing.
• The Skills Academy officially “closed” in its current status at the end of term December
2022. All winter leaver pupils have moved to a positive destination.
• Significant small-scale adaptions have been undertaken across several Language and
Communication Support Centre (LCSC) provisions, in order to support increases in roll,
demand or need.
A range of headship models have been introduced as part of the transformational change
to ASN.  This includes:
• Firpark and Clydeview Multi-Establishment Headship.
• We Aspire College Multi-Establishment Headship.
• Redburn and Mavisbank Multi-Establishment Headship.
This supports the overall management of our ASN schools by aligning management
structures.
We Aspire College
We Aspire College, part of
the ASN Re-configuration
of Intensive Services,
brings transformational
change to the educational
experiences of vulnerable
young people who are
most at risk of becoming
disengaged from their learning and of being excluded from their own
communities. The incorporation of our We Aspire social, emotional
and behaviour needs (SEBN) provisions into new purpose-built
facilities within our mainstream campuses provides opportunities for
inclusion and shared resource. 
In addition, Glenburn College was created for senior ASN pupils from
Glencryan and Redburn schools. Working with both Head Teachers of
Glencryan and Redburn schools, the Inclusion Team secured a
permanent base for Glenburn College to provide a bespoke learning
and teaching area, initially to support the senior phase pupils.  This
satellite provision enables pupils to access new facilities and
experiences whilst maintaining links with their existing base school.
Plans are continuing to progress with full use of the premises
expected in 2023-2024 session. 
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Empowering Staff – ASN Training and Development 
Since the school-based self-evaluation programme was conducted in 2020,
significant work has been undertaken to upskill staff and to ensure that there is
more effective planning and delivery in schools and establishments to improve
practice. 
To support identified ASN training needs for all staff in schools, a bespoke
package of training is provided to address key requirements. The package offered,
aims to work at surface (universal), engagement (additional) and embedding
(intensive) levels of intensity. It focuses on the development of building an
inclusive mindset and attitude in schools, while developing staff skills.
Given the large cohort of staff involved (circa 7,000 plus staff), delivery at scale
and at pace includes online modules, supplemented by further face to face
engagement at a local level. It has been identified that staff engage best with
training when they have a hybrid option of delivery and the chance to discuss
with peers. 
Inclusion Conference
In April 2023, inaugural North Lanarkshire Council Inclusion Conference was held at the Motherwell Concert Hall and Theatre. The conference theme was to “Build a
Culture of Inclusion” within North Lanarkshire, using the day as a chance to strengthen our partnerships by empowering schools to support our children and young
people in all settings. 
Approximately 350 delegates attended this event. There was a wide group of delegates from many sectors represented including: school staff, heads of establishment,
Education and Families officers/staff, Social Work, Educational Psychology, CIILs, Early Years, Family Engagement and Support Workers, Police Scotland, NHS, Parent
Council Chairs from LCSC and ASN schools, Third Sector Organisations, and other partners. 
Headline data:
• 83% of delegates stated they would change their practice after attending the Conference and workshops.
• ‘Keeping Children and Young People Safe from Harm’ session: 89% were more confident in their knowledge in this area.
• ‘Keeping Children and Young People Safe from Harm’ session: 56% identified areas to improve their practice following this session.
• The Conference received an average star rating of 4.29 out of 5. 
Introduction to the
Autism Spectrum
Emotional and Social
Development in Early
Childhood
Fight or Flight
Response
Theories of Behaviour
Management
Introduction to
ADD/ADHD
Relationships,
Communication and
De-escalation
CIRCLE Framework for
Inclusion
Using the Wellbeing
App to support GIRFEC
MA Induction:
Inclusion and Child
Protection
MA Refresher:
Reflecting on Inclusive
practice
Developing Inclusive
Practice
CALMS/TCI/PPB
Working Group
Training fact finding
De-escalation Training
Re-accreditation for
Physical Intervention
(participants and
trainers)
Moving and Handling
Train the Trainer and
associated updates
Moving and Handling
Refresher for Schools
Moving and Handling
New Staff training
(including MAs)
Child Protection for
Coordinators
Child Protection for
wider groups
(Childminders/Third
Sector/Active Schools)
NBPR protocols and
procedures
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Page 144

Empowering Cluster Model
The Empowering Clusters Model is recognised as a key function in ensuring integrated partnership working that is centred around the wellbeing of children and
young people within their local communities. 
Key Developments include:
• Developed and introduced an online guide for consistency with
policies, procedures, and guidance. The Integrative Practice Guide
also includes Visions and Values for every cluster and a searchable
directory. 
• Since its launch in the last academic session, the resource has had
3963 visits, with pages viewed 43,546 times. 
The significant impact of cluster level interventions has been tracked through the use of a
reporting mechanism, designed to increase data informed planning and delivery with a
specific focus on ‘Supporting all children and young people to reach their potential’ by
improving practice, empowering staff and managing resource.  
• 56% of the pupils supported live in SIMD 1 – 3, 18% of the pupils supported have
English as an Additional Language (EAL), 15% of the pupils supported were care
experienced.
• 1085 planning for children’s wellbeing meetings at additional/intensive level tracked by
a CIIL between Jan 23 – June 23. 
• Exclusions significantly down across all sectors: 3577 in 2021 vs 1978 in 2022. Care
experienced exclusions lower in all sectors.
• 2732 children and young people supported by a Cluster Attainment Teacher (CAT) to
raise attainment between August – March 2023, 1988 of these live in SIMD 1 -3.
• 4289 children and young people supported by a CAT, Cluster Support Teacher (CST), or
Cluster Resource Teacher (CRT) between Aug – Mar 2023, 3098 of these live in SIMD 1
-3. 
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Page 145

• Ongoing work with integration of SEEMIS and SWIS for effective integrated
working.
• Alignment to Children’s Services Partnership Plan and field visit was well
received and in line with The Promise. 
• 8 Stage quality assurance framework introduced, with looking inwards,
outward and forwards.
• Learning Week introduced with direct observation, stake holder surveys and
the quantitative data providing a triangulation for decision making processes.
• Tracking and monitoring well established at cluster level. 
Additional Staffing to Support Improvement
Committee approved an additional funding for teachers (circa 45FTE) as a resource to support the Empowering Cluster Model.  The Cluster provision was enhanced
in session 20222-2023 with Cluster Resource Teachers (CRTs) to accelerate attainment recovery following the effects of the pandemic.  Following an intensive
Induction Programme of core professional learning and interventions in literacy and numeracy, CRTs were allocated to clusters across North Lanarkshire with a key
aim to further enhance educational recovery and raise attainment following the impact of the pandemic on our children and young people.  Further information is
available within the Raising Attainment and Achievement section. 
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Vision, Values and Rationale from Health and Wellbeing Roadmap to Recovery
“Our rationale is to improve the wellbeing of all children and young people, ensuring they are loved,
nurtured and empowered to thrive in all aspects of their lives. We will work collaboratively with
children, their families and our partners to ensure our children have the best start in life and are
supported to fulfil their potential. We will do this by making sure we have the right supports
available, at the right time and delivered in the right places to ensure equity for all.”
Ensuring Wellbeing,
Equality, and Inclusion
• How well do all staff understand
their role and responsibility in
supporting learners’ health and
wellbeing?
• How well do we know the steps we
have taken have improved
outcomes for children?
• To what extent do our schools
celebrate diversity?
• How well do we use SAC/PEF to
close the poverty related
attainment gap?
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Page 147

Educational Psychology Service
North Lanarkshire Council Educational Psychology Service (NLCEPS) fulfilled its statutory duties and delivered on National and Local priorities in 2022-2023 through
the implementation of a range of psychological offers.  In session 2022-2023 NLCEPS:
• provided a link Psychologist and a regular visiting pattern to NLC establishments;
• delivered training, conducted research, undertook casework and provided consultation
and advice at all levels of the system; 
• Provided key functions at authority level e.g., Fostering and Adoption, Birth-to-Three
Panel, out of authority casework. 
There were 1700 cases and 824 of these were new cases opened by the EPS in 2022-2023.  The
most common reasons for Request for Assistance to Educational Psychology included
assessment, support for social and emotional needs, and support with a child or young person’s
learning. This follows the same trend as the previous academic session.  Approximately 35%
were in Quintile 1 (SIMD 1 & 2) and 26% were in Quintile 2 (SIMD 3 & 4).  Data from Annual Planning Reviews reveal that EPs conducted work at a universal,
additional and intensive level within establishments. Intensive level work was the most prevalent.
Some key highlights for 2022-2023 include: 
• Suites of training resources on Solution Oriented Approaches and Restorative Approaches were developed by the Educational
Psychology Service.  These were developed as part of Relationship Based Approaches in the Health and Wellbeing Roadmap to
Recovery.  The resources include areas such as restorative conversations, solution-oriented Team Around the Child Meetings and
solution-oriented classroom-based approaches.
• 39 practitioners attended Seasons for Growth Children and Young People Companion Training sessions, providing them with
the skills, knowledge, and confidence to begin facilitating groups to support children and young people experiencing significant
change and loss.  A new Parent Programme Companion Training session took place, and a further 22 trained practitioners
attended reconnector sessions to share practice and reinforce their knowledge surrounding Seasons for Growth. Impact data
indicated positive outcomes have been noted by parents, pupils and school staff in terms of building positive relationships,
managing emotions and improving confidence.
• NLCEPS have been piloting The Social Communication and Emotional Regulation SCERTS Framework within the authority.  The
SCERTS framework consists of assessment and planning for the Social Communication and Emotional Regulation needs of
children and young people and the identification of Transactional Supports.   The initial training included 39 staff from a Family
Learning Centre and an ASN school.  The initial training successfully increased both confidence and awareness of the SCERTS
Framework.
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• 
• 
•  
The service offered training and coaching sessions to approximately 50 practitioners in Early Years (EY) and primary settings across the three Airdrie area clusters
combined Assessing Children’s Development (using Teaching Talking resource). Practitioners from a range of EY and primary establishments attended a number of
training and workshop sessions aimed at supporting them in developing their assessment practice. Staff confidence in assessing children’s development prior to
training was 3.9 (out of 10), rising to 8.4 after the sessions. 
Between April and July 2023, a population wide survey of the health and wellbeing of pupils in North Lanarkshire was conducted using the Strengths and
Difficulties Questionnaire (SDQ). There was a total response rate of 94% for primary aged pupils (24,311 completed SDQs) and 56% for secondary school aged
pupils (11,611 completed SDQs).  For primary schools, 82% of pupils scored within the ‘close to average’ range for Total Difficulties. For secondary schools, 59% of
the pupils who responded scored within the ‘close to average’ range for Total Difficulties. 
• Over 500 training evaluations were returned across 50 bespoke training sessions. Overall rating for quality of training delivered was 9/10. Topics included
‘Sleep Awareness’, ‘Wellbeing: Stress & Anxiety’, ‘Play Pedagogy’, ‘Staff Wellbeing & Self-care’ and ‘Parents Introduction to Nurture’. 
See NLCEPS Standards and Quality Report for full details of the work conducted by Educational Psychologists and the associated impact data.
Nurturing
Approaches
702 staff undertook staff
development
96 schools completed Self-
Evaluation Framework
19 new schools started in
2022-2023
20 schools took part in
Nurture Principle Training
Resilience
Planning Toolkit
107 staff too part in staff
development
Practitioners’ indicated that
their knowledge and
confidence in the use of the
Toolkit increased by 51%.
Relationships and
Brain
Development
Over 100 ELC staff took part
in staff development
Evaluations showed
increases in knowledge and
confidence after training.
Critical Incidents
and Lifelines
Lanarkshire
75 staff from Education and
Families attended
Overall confidence ratings
showed a 32% increase for
staff in responding to
children and young people
at risk of suicide and self-
harm
“All sessions have been very beneficial to
my own practice. Learning about the
assessment process and how to carry this
onto a GIRFME plan demonstrates the
golden thread for planning and
observations in order for children to
progress with their own development and
learning.” 
Over 1000 staff from across all sectors
attended a range of development sessions.
NLCEPS worked jointly with a cluster support teacher to facilitate
‘Pedagogy of Play’ (POP) Action Enquiry Project’ with a new cohort of
practitioners.  29 practitioners representing 12 schools from Motherwell,
Wishaw and ASN establishments attended the initial workshop and 16
practitioners from 6 mainstream schools engaged in all sessions offered. 
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Page 149

Health and Wellbeing
Family Engagement Support Assistants
Family Engagement Support Assistants
(FESA) were introduced last session to
address attendance issues through
targeted family support approaches.
During session 2022-2023, FESAs
engaged with 116 pupils, and improved
the attendance of 55% of young people.
Breastfeeding Initiative
North Lanarkshire is on track to be the first local authority in Scotland to
achieve the Breastfeeding Friendly Scotland gold accreditation, with 100%
of our educational facilities working towards the Breastfeeding Friendly
Scotland award.
130 Breastfeeding champions have been established and over 96% of early
years establishments have achieved their award. 
SDQ
A Wellbeing survey carried out using SDQ showed:
➢ In primary the proportion of pupils in the ‘close to average’ 78% to 87%
➢ Male pupils show higher scores in the primary group.
➢ Average total difficulties scores were higher for children who have care
experience but fall within the ‘close to average’ range.
➢ A greater percentage of care experienced primary aged pupils are in the close
to average range than in 2021.
➢ In secondary the proportion of pupils scoring ‘close to average’ ranged from
56% to 66%.
➢ Female pupils in secondary school scored higher.
➢ For secondary children on the child protection register, total difficulties scores
were higher for females than males.
➢ Overall the data shows a great deal of similarity with the survey from 2021. 
Active Schools
The active Schools Team provided a range of sessions to secondary school
girls and ASN pupils, funded through SEF. 
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Page 150

Community Learning and Development (CLD) - Family Learning
Participation and Engagement 
The figures below show a comparison of the last two financial years to
highlight attendance figures where parents and children have attended CLD
Family Learning and Parental Engagement projects. We have seen an
increase in the number of distinct clients who are participating in projects
and that around 50% of the participants attending live within SIMD 1-2 Data
zones. 
Welfare Supports 
The team have developed a range of partnerships with organisations to support families from April-
June 2023.  There were 13 distinct clients who received supports, with 14 referrals overall. 
Referrals for welfare supports vary throughout the year.  A general decrease is noted during March
to June, with a particular spike from November to January. Analysis of the data may indicate that
seasonal demands are a contributing factor in the spike of number of referrals. This may be due to
several common issues:
- Increased energy costs: Energy costs are typically higher in the winter, as families use more
heating to stay warm. This can put a strain on household budgets, especially for low-income
families.
- In addition to these factors, the winter holidays can also be a difficult time for families who
are living in poverty. The pressure to buy gifts and food for family and friends can put a
financial strain on household budgets. 
It is important to note that the increase in referrals for welfare support during the winter months does not mean that poverty is a seasonal problem. Poverty is a
year-round problem, but the challenges that people living in poverty face can be exacerbated during the winter months. 
Referral Pathway 
Our Referral pathway is built around the GIRFEC staged intervention process and offers schools an equitable offer to access CLD Family Learning and Parental
Engagement supports. The data below outlines the distinct number of Referrals CLD have received. 
CLD Intervention  No of distinct clients
attending from April
2022 – March 2023
% of Clients
living with SIMD
data zone 1-2.
No of distinct clients
attending from April
2023 – June 2023
% of Clients living
with SIMD data
zone 1-2.
Family Learning
projects 
2103 50% 555 50%
Parental
Engagement projects
582 50% 159 50%
NL Tackling 
Poverty Team
Scottish Welfare
Fund
Airdrie Action
Partnership
Society of Saint
Vincent De Paul NL Housing Team Active NL
Citizens Advice
Bureau
North
Lanarkshire
Disability Forum
Salvation Army
Motherwell
Football Club
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Type of referral Distinct number of referrals
Other Council Service 60
External Agency 17
Self-Referral  25
Total no of referrals  102 
Club 365 
Club 365 was offered again last session and over 19,000 attendances were recorded, with families
of approximately 10,000 children and young people receiving £150 over the course of the year as
part of the Universal Free School Meal Voucher programme. 
There has been a significant increase in the uptake of Club 365 for pupils with additional support
needs, rising from 72 in spring 2022 to 401 in Spring 2023. 
ASN Venue 
Spring Break
2023 Summer 2023
Drumpark School 97 231
Firpark Primary School  163 553
Redburn School  141 364
Total  401 1148                                                     
“CLD has not just helped me but
also my family. Its help us connect
more and bond more. I can't
thank CLD enough for their help. It
has had such a good impact on
me and my family”.
This is a quote from a parent who
was referred through the
Empowering Cluster Model and has
received a range of supports. 
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Page 152

Pupil Equity Fund
In session 2022-2023, Pupil Equity Funds of £9,682,080 were distributed to all primary, secondary and ASN schools across North Lanarkshire. The majority of funding
was spent on additional staffing resources to deliver appropriate activities and interventions. The funding was used to directly support young people and their
families affected by poverty.
Pupil Equity Fund (PEF) Highlights for NL Schools 
The majority of spends in the primary and secondary sectors were on additional
staffing, and the majority of ASN spends were used to engage partner agencies. 
Overall, PEF spends across all sectors were as follows:
•
- 60.8% of schools appointed additional staff to deliver appropriate activities
and interventions with a focus on literacy, numeracy and health and
wellbeing.
- 9.6% created promoted posts to support equity and excellence.
- 3.9% of schools continued to invest in digital devices. 
- 10.3% of schools invested in additional resources including literacy,
numeracy and wellbeing, to support interventions. 
- 2.3% of schools appointed additional support needs assistants.
- 5.2% of schools engaged with other agencies to support learning and
wellbeing. 
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Page 153

Keeping the Promise
Our Virtual School has a focus on inclusion, providing support to care experienced children.  The Virtual School works
in collaboration with relevant partners and children and families to co-create individual or group supports to improve
wellbeing, educational outcomes, and work towards positive leaver destinations.  All bespoke packages are based on a
child’s needs, strengths, interests, and future career aspirations.  Working in partnership with schools and other
colleagues, the Virtual School has been pivotal in reducing exclusions by 89% since it was established in 2019-2020. 
Session Care Experienced
Exclusions
Days Lost Young People
2019-20 158 339.5 92
2020-21 105 233 72
2021-22 82 138.5 56
2022-23 (to 16th June) 19 40 15 
In session 2022-2023, 93.3% of young people experiencing care at home
achieved SQA passes; Nat 3 and Nat 4.  This is the highest level recorded since
2016.  75% also achieved Highers in session 2022.  Attainment data for care
experienced learners at S4 and S5 has risen across almost all indicators, as
shown in the table. 
We will continue to build upon this progress in supporting care experienced
young people to gain further qualifications in S6. 
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In collaboration with Today Not Tomorrow (TNT) and the Promise Development Team, the council and its partners organised a Promise Conference: Building a
Promise Community, which took place in March 2023. The conference was co-chaired by one of our Care Experienced Development workers and attended by over
400 professionals from across the partnership.  It focused on taking a trauma-informed practice to support care experienced children and their families and
successfully engaged our communities and partners beyond children’s services in future actions to support delivery of improvements. 
Establishment of the Keeping the Promise Team has enabled us to develop a shared language and understanding across Education and Families, and to advance our
aim to ensure children and families remain central to all decision-making processes. The Virtual School in collaboration with partners, including young people, have
developed a Promise Award to promote the awareness and understanding of the Promise across our school community. Local young people participation groups
created a language leaflet outlining the impact language used has on our care experienced young people (CEYP) and offering alternatives. 
The Trauma Informed Practice (TIP) in Education working group was established in January 2023 with representation from all sectors of the service. Using the NES
framework, the group have looked at the levels to which staff should be trained. For example, all teachers should be Trauma Skilled with some requiring further
training to be Trauma Enhanced.  The working group has identified professional learning opportunities within Education that should incorporate our vision for TIP. In
Session 2023-2024 there will be an input added to our Principal Teacher, Depute Head Teacher and Head Teacher Leadership courses. This will potentially be
expanded to training for ASN staff.   
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Virtual School SQA  
Planning in partnership with schools, families and young people, Care Experienced Support Teachers work with young people to achieve a range of qualifications. For
young people who are at significant risk of leaving school without formal qualifications individual teaching input is provided. In session 2022-2023 a total of 80
National 3 and 4 level qualifications were achieved by 33 young people, improving their future career prospects. Over the past four sessions, 240 awards have been
achieved by 101 young people. 
Therapeutic Forest School  
In session 2022-2023 Virtual School newly trained Forest School Leaders have been able to deliver therapeutic forest learning
sessions in partnership with colleagues from the Education and Families service. Making use of facilities at Palacerigg Country
Park, twice weekly sessions are provided for a group of primary-aged children who struggle to manage their full school
curriculum. Learning activities are child-led and often include den building, forest art, building campfires and forest rambles.
Staff provide opportunities for learners to develop social and emotional wellbeing through games, team or partner working
and problem-solving activities. Learners are encouraged to explore their local environment and learn about the positive
impact being outdoors has on mental health and emotional regulation. All young people achieved both the Hi5 and the Wild
Passport awards.   
We also hosted our first “Learn in the Forest” event where families and school staff were invited to spend the morning in the
forest. Our learners led them in fun activities, sharing their skills and knowledge with the adults and demonstrating what they have learned over the session. This was
followed by a short celebration when learners were awarded their award certificates and some outdoors catering was enjoyed around the campfire. A fun time was
had by all involved.   
Forest Learning – Staff Training 
Our Virtual School Forest School leaders have worked hard to develop an “Introduction to Forest Skills Training”
course. The aim of the course is to help staff develop an understanding of how learning outdoors in the forest
environment can support young people who have experienced trauma. This two-day course is designed to support
staff to develop some practical skills and improve confidence for leading learning outdoors. Areas covered include
undertaking and creating risk assessments, using tools safely, creating and using safe campfires and setting up
equipment such as swings and hammocks. A selection of practical activities offer staff some experience of being outdoor
learners for the day and provide some insight into the skills young people will develop. Staff participating are provided with
a range of forest tools and equipment and a selection of learning activities to help kickstart their own outdoor learning
groups. Follow-up links with Virtual School staff through site visits is also provided. 30 staff members have so far been
trained. 
“I can't thank you guys enough
for all the help love and
support you have given to R
over the last year, you all do
such an amazing job with
these kids” – feedback from
parent.
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Future Me Groups 
Virtual School adopted a cluster approach to the delivery of the Future Me group. This six-
week course provides transition support for groups of Primary 7 pupils whilst exploring future
career aspirations. The group undertake activities to develop their knowledge and
understanding of the local labour market and explore the wide range of employment
opportunities available. Site visits this session have included companies in the following areas:
retail, engineering, healthcare, construction, transport, hospitality and sports and leisure.
Young people meet staff working in various roles, talk to them about their work and have the
opportunity to try some aspects of the role. Good use has also been made of our immersive classroom. The young people
work towards achieving a Hi5 award through their learning. A celebration event at the end of each course highlighted
their learning and the new skills they have developed to their families and staff from their primary and future secondary schools. 
Letterbox Club - First Minister’s Reading Challenge - Winner of Community Reading Culture Award!  
  
Well done to the children from the Airdrie Academy cluster who took part in Virtual School’s Letterbox Club and who were
awarded winners of the First Minister’s Reading Challenge - Community Culture Award. Over six months the children
received monthly packs containing books, maths games, stationery and other high-quality materials. The aim of the club
was to engage reluctant readers and to improve confidence in reading ability. Time in sessions was spent exploring the
packs, reading and discussing the books and playing the games before the children took them home to enjoy with their
family. After taking part in the Letterbox Club all children reported feeling more confident in their reading. In developing a
positive culture around reading, both in school and at home, the children were encouraged to read more and now view
reading as an enjoyable activity. 
Displaced Families
The Inclusion Team supported a number of displaced Ukranian children and families across North Lanarkshire last session.  These families are now moving to the
newly refurbished Birkshaw tower.  This is the first of two ‘tower’ refurbishments that will help to house several families and individuals.  Support will continue for
them through ongoing work of different services.
The Inclusion Team supported a positive ministerial visit to Birkshaw on 24th October 2022.   
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Learning, Teaching
and Assessment 
• How well do we motivate
and engage learners?
• How well do we deploy a
wide variety of innovative
and creative resources and
teaching approaches?
Curriculum
• To what extent do we take
account of all the factors
that make NLC unique?
• How effective is the
leadership of curriculum
development at all levels? 
The need for a National Discussion to establish a compelling and consensual renewed vision for
the future of Scottish education was recommended by the Muir Review. This was a generational
opportunity for children, young people, and those who support them to have their voices
heard. The guiding question was, "What kind of education will be needed by children and young
people in Scotland in the future and how do we make that a reality?" 
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Re-designing the Curriculum
The ‘Curriculum Content Creation’ (CCC) Toolkit was launched during session
2022-2023 and was supported at authority level through CLPL delivered by
central officers. This was an important part of the curriculum re-design action
plan and critical to its success and ability to leverage change and improvement.
In this first cycle an initial set of four training sessions was delivered, each
containing a ‘spotlight on success’ and an opportunity to discuss and share
thought and practice. The themes for each session were designed to link with
our overarching North Lanarkshire curriculum rationale. The essential element
for the activities was to “connect peers with purpose” (Fullan, 2008 pg.43) and
to cultivate a ‘social glue’ (Fullan, 2011) across establishments. The central
team had an opportunity to facilitate strong cross-establishment and cross-
sector relationships to drive
improvement and change
through “purposeful peer
interaction between head
teachers” (Fullan, 2008
Pg.44). 
Feedback on these sessions
was very positive and has
led to the development of a
five-year action plan for
curriculum re-design.
Curriculum Rationale & ‘Curriculum Content Creation’ Toolkit 
Examples of the suite of resources
available to all staff to support
curriculum refresh and re-design. 
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Further Developing our Music Service 
Education and Families Instrumental Music Service has a long-established
presence within school establishments and across the council. Strategic use
was made of funding from the Scottish Government and Creative Scotland to
ensure high quality Service delivery.
The Instrumental Music Service delivered lessons across education
establishments, engaging with over 1575 young people during session 2022-
2023. Our young people have had increased access to a range of music tuition
including brass, woodwind, percussion, guitar, strings, keyboard, bagpipes
and pipe drumming. Scottish Government funding for free music tuition
should see a further rise in engagement in session 2023-2024.   
An additional 4,965 primary and ASN pupils were engaged in the YMI initiatives,
allowing larger groups of pupils to be introduced to music. The reviewed
programme of North Lanarkshire Music Groups is in the process of being
relaunched and participation is high. 
We are committed to ensuring appropriate supports are in place to ensure equity
of access for our learners from most deprived areas (SIMD Data). 27.5% of pupils
registered for individual music tuition live in Quintile 1. Further exploration of the
total group of pupils engaging in the wider projects from the Instrumental Music
Service will be undertaken to assist with tracking of equity across the service. 
Further plans are in place to track access to, and participation in, music tuition
next session. We continue to provide targeted support as necessary, to remove
barriers and support continued engagement with musical tuition.   
The North Lanarkshire Schools Pipe Band (NLSPB) continued its success during the 2023 season with
the band being promoted to the Novice A Grade placing with results at the following competitions:
• 6th European Championships (Aberdeen) 
• 4th British Championship (Dumbarton) with the NLSPB Drum Corp crowned British Drum Corp
Champions. 
• 6th World Pipe Band Championship in Glasgow. 
In addition to this, the band supported smaller Highland Games, placing 5th in the Dollar Academy
Highland Games and 2nd in the Bridge of Allan Highland Games.  2023 saw the Debut of the 2nd Junior Band at the World Championship; this was the first time two
bands were on the field since the 2019 Covid lockdown.    
The NLSPB continues to grow, with over 70 pupils from across the authority attending the North Lanarkshire Pipe Band at Coatbridge High School on Wednesday
evenings.  An S3 pupil from Greenfaulds High School successfully auditioned to the National Youth Pipe Band of Scotland, continuing the long list of North
Lanarkshire members who have represented this World class ensemble over the years. 
10 pupils attended the South West Scotland Piping and Drumming Academy Summer School 2023 and many pupils sat SCQF exams in piping and drumming,
putting them on course for National Progression Awards. Piping and Drumming continues to be a popular pathway for our young people at National Qualifications
with candidates being presented at Nat 5, Higher and Advanced Higher. 
NLSPB is thriving with over 200 pupils in our primary and secondary schools engaging in Piping and Drummer lessons. 
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Curriculum, Learning, Teaching and Assessment
Learning Hub
The Learning Hub continues to implement its GTC award winning coaching
model.  Literacy and Numeracy coaches attend regular coaching sessions
and meetings to discuss current best practice and develop professional
knowledge and understanding. 
During session 2022-2023, progression pathways in literacy, numeracy and digital learning
were developed from Early to Third level.  The pathways were designed to support
progression within and across Curriculum for Excellence levels, ensuring learners benefit
from cohesive and progressive learning pathways that support knowledge and skills
development, improving outcomes.
A full literature review of the Active Literacy Programme is currently being carried out by
the Robert Owen Centre, and findings of this will inform future revisions of the
programme.
STEM  Science, Technologies, Engineering and Maths (STEM)
Since exiting the RAiSE Programme in 2022, STEM support has continued to be
provided for schools across North Lanarkshire.   
Three secondary schools and 23 primary schools participated in the Scottish
Schools Educational Research Centre (SSERC) Primary Cluster Programme with a
SSERC Mentor nominated for each school. 
The STEM Leaders Programme has been developed to support teachers
coordinating STEM within their setting.   
The Young STEM Leader Award has been piloted for the Future Fridays
Leadership Academy and will continue during 2023-2024. 
Closer partnership working with the Literacy, Numeracy and Learning, Teaching
and Assessment (LTA) Education Support Officers (ESOs) has taken place to
ensure that STEM support and training consistently reflects key messages about
highly effective practice in literacy and numeracy across the curriculum.
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Learning, Teaching and Assessment 
A comprehensive programme of professional learning is offered to all
establishments for learning, teaching and assessment, including moderation. 
This enables us to support schools to strengthen their assessment and
moderation processes, which in turn, improves the accuracy of teacher
professional judgements.   
Local Moderation Events were launched last session, for colleagues to engage
in planning and moderation across the authority. 
AiFL workshops were launched in Secondary Schools last session, and
engagement in this has shaped Learning and Teaching groups for session 2023-
2024, based on self-evaluation and moderation of highly effective practice. 
North Lanarkshire were the most successful authority at the West Partnership
Moderation Event; 90% of colleagues involved achieved successful outcomes. 
The Leadership of Highly Effective Learning, Teaching and Assessment
programme was launched during session 2022-2023. This programme is aimed
at teachers who want to uplevel their practice from good to great, and to drive
forward improvement areas in schools with a focus on Q1 2.3. Education
Scotland endorsement will be sought for this programme during session 2023-
2024. 
Improving Our Classrooms (IOC)
North Lanarkshire participated in West Partnership’s Improving Our Classrooms
programme for the first time last session.  Seven participants from Primary and
Secondary schools were part of the year-long Masters accredited programme.
The most successful participants will take on the role of an IOC mentor for
session 2023-2024. 
Due to the success of this, North Lanarkshire will also participate in Improving
our Departments during 2023-2024, with the focus again on robust self-
evaluation using data to improve practice and raise attainment. 
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Pedagogy Team
The Pedagogy Team was re-established during session 2022-2023 to model high quality learning, teaching and assessment approaches in literacy and numeracy. 
Last session they worked with a total of 37 classes, supporting 41 practitioners and 907 pupils. Practitioners who engaged with the pedagogy team completed pre
and post questionnaires relating to their confidence levels in the modelled curricular areas, and the results of these can be viewed in the tables below. 
Children and Young People Sustainability Conference
Following the success of COP26 online conference in session 2021-2022, Education, Children and Families
hosted an in-person Sustainability Conference on 7th February 2023 for pupils across all sectors.  Over 400
young children and young people attended with 15 partners and 15 establishments showcasing their
work on sustainability. 
The conference was an opportunity for pupils to share practice and learn more about sustainable
development goals and STEM opportunities. 
Feedback was overwhelmingly positive, and the conference saw the launch of the North Lanarkshire
Earth Hour 2023 Competition. 
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Developing the Young Workforce
In November 2022, an updated Developing the Young Workforce Delivery Plan for 2022-2025 was published and approved by the Education, Children and Families
Committee. The plan set out the universal entitlements and additional and intensive supports available to North Lanarkshire children and young people in this area of
work.  Ambitious improvement targets were identified in areas including school leaver destinations, Pathways Programme for winter and summer leaving young
people, Future Fridays and Vocational Education. 
School Leaver Destinations
In February 2023, our 2021-22 school leaver destinations were published. 3901 North Lanarkshire young people left school and entered a positive post-school
destination.
Key successes were:
• 42.9% of young people progressed on to Higher Education. This is higher than the national average of 41.2%.
• The percentage entering Further Education rose from 20.9% to 23.2%.
• Young people leaving school and entering employment rose from 24.4% to 25.3%, higher than the national average of 25.1%.
• The establishment of a multi-agency and cross-council Developing the Young Workforce Taskforce with a focus on continuous improvement in this area of
work.
Pathways
Pathways Outcomes 2022-2023
In 2022-2023 the Pathways programme continued to
evolve to support young people at risk of disengaging
from education, entering a negative post school
destination and at risk of long-term unemployment and
the many associated challenges. 
In total, 141 young people enrolled on Pathways during
2022-2023 with 16 returning to school within the first 6
weeks of the programme. Of the 125 young people who
sustained engagement in the
programme, 96% entered a
positive post school
destination. A breakdown of
initial destinations is provided
in the tables opposite. 
Of the 75 young people who registered, 6 returned
to school within the first 6 weeks of the
programme. Of the 69 young people who
sustained the programme, 95.7% entered a
positive post-school destination. 
Of the 66 young people who registered, 10
returned to school within the first 6 weeks of the
programme. Of the 56 young people who
sustained the programme, 96.4% entered a
positive post-school destination. 
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Pathways Cohort 2 Summer Leaver Blended Model
The Pathways team implemented a blended delivery model delivered between January and June 2023 for S4
pupils.  These pupils were identified as being unable to sustain school on a full-time basis, not attending school
at all, or identified as being most likely to leave school with no or few national qualifications and move into a
negative post school destination. 
Working closely with our secondary schools allowed young people to work towards national qualifications
while also participating in personal development, employability activity and work-based learning
opportunities.  Feedback and self-evaluation indicated that this model has been of benefit and has been
incorporated into the Pathways evolved delivery model for 2023-2024. 
Future Fridays  
In August 2021, North Lanarkshire Council began a programme with the goal of providing additional
opportunities for Secondary School young people out with the classroom setting on a Friday afternoon. 
The ‘Future Friday’ enrichment afternoon programme aims to provide opportunities for all pupils within
school communities to improve health and wellbeing; build relationships; develop leadership capacity; and gain employment and enterprise experiences
whilst developing crucial life skills. Through these programmes, young people will gain additional accreditation, enhance their CVs/personal portfolios
through bespoke learning opportunities. The programme provides scope for schools to further close the equity gap.
The programme is divided into 3 main offers: 
Further information re: the programme can be found through the following links:
23 Principal Teachers (PTs), one per secondary school have been
appointed full time to coordinate establishment level offerings.   
The programme offers links to College, University and the world of work
to help all young people gain advice and knowledge re all potential
pathways for leaving school. 
PTs have engaged in career long professional learning sessions led by
the Curriculum Manager. These have included inputs from colleagues
from SQA and SCQF to consider how sessions being offered can be
accredited. These sessions have helped to grow accreditation
opportunities. 
Empowering young people and leadership development is at the heart of
Future Fridays, helping to improve confidence and communication skills.
•A range of offers are available to all young people across our 23 secondary school establishments.  By
offering a wide range of experiences we aim to encourage all young people to participate before they
leave school.  Coodinated sessions provide opportunities for learners to develop a range of skills and
knowledge which will support them in their post school destinations.
Universal
•Every school community is different.  Therefore, individual schools create bespoke sessions for young
people based on their interests/needs and post-school pathways.  These offers are tailored to individual
establishment contexts and can vary greatly.  Opportunities exist for young people to build on skills and
work towards gaining further accreditation, employment, and / or University / College entry.
Additional
•A major focus for Scottish education and North Lanarkshire is 'closing the gap' to ensure more equity for
all learners.  Friday afternoon sessions provide an opportunity for schools to plan creatively to provide
intensive supports to assist and develop identified learners' skills through smaller and more focused
sessions.  Over time, this support will impact positively on their classroom learning and attainment.
Intensive
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Page 165

Future Fridays (vimeo.com)
Future Fridays | North Lanarkshire Council
https://blogs.glowscotland.org.uk/nl/futurefridays/ 
Evaluation data 
Extensive evaluation of the programme took place with all stakeholders during May and
June 2023. 
The launch this session of a Leadership Academy has seen over 100
young people work with Primary Schools leading sessions in dance,
STEM, sports, arts and digital. 
Next session, on completion, young people will gain an SQA leadership
award at level 5 or 6. 
The following areas for improvement were identified:
• More links with local community in schools.
• Wider options for senior pupils linked to labour market
opportunities.
• More promotion of Future Fridays is required amongst all
stakeholders. 
• Further develop and explore more accreditation
opportunities for all engaged. 
Attendance rates have risen since August 2021 with around 23 percent
(approx. 4850) of young people engaged each week in opportunities
available. 18 of 23 secondary schools have currently surpassed the 2023
DYW Delivery Plan target of 20%. The target attendance rate for session
2023-2024 is 30% and session 2024-2025 target is 40%. Current data
indicates that over 60% of young people have attended at least one
session.  34% of attendees are from SIMD 1-3 and 12% of attendees have
additional support
needs. Data also
highlights an average
of 18.5% of care
experienced young
people engaged each
week. 
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Vocational Education
Vocational learning programmes are offered to young people in all 23 secondary schools and 9 Additional Support Needs schools. 
Foundation Apprenticeships Level 4/5 and 6:
The Foundation Apprenticeship (FA) programmes aim to link and identify pathways from school-based education in the senior phase, through work-based learning,
into potential employment. In 2022-2023, the Vocational Education Team developed a range of partnerships with local and national employers, securing work
placements for pupils currently undertaking their studies.  This developed clear articulation pathways with employers providing a quality work experience that will
further develop their learning and interest in the industry. Level 4/5 and 6 FA programmes provide articulation pathways that will enable North Lanarkshire students
to become the talent pool for a range of employers who may wish to develop these individuals within their companies as their workforce for the future within North
Lanarkshire. 
In 2022-2023 118 Level 4/5 learners and 80 Level 6 learners completed their Foundation Apprenticeship Programme. 
The Health and Social Care Programme for the first-time, introduced opportunities to attend a work placement within the NHS.   7 young people with an interest in
working within the NHS were selected to attend these placements.  All pupils who attended these placements stated they have gained valuable skills and knowledge
that they hope to transfer into their post-school careers. 
The Vocational Education Team developed relationships with a number of external employers to create employer engagement sessions with the Level 5 Construction
and Level 6 Civil Engineering cohorts.  30 sessions were held across 10 schools throughout the year, this included activity challenge sessions, mock interviews, and
Graduate Apprenticeship application process sessions.  All feedback received from young people has been positive. One young person successfully progressed from a
Foundation Apprenticeship into the Graduate Apprenticeship Programme with Morgan Sindall.   The team look to increase this number and implement it across all
frameworks in the coming years.                                                           
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HNC
In partnership with New College Lanarkshire and the University of the West of Scotland (UWS), session 2022-2023 saw the second year of the programme, whereby
young people embarked on year 1 of the course during S6. This HNC leads to year 2 of the HND with New College Lanarkshire and then on to year 3 of a Degree
course within UWS, effectively allowing young people to achieve a degree one year earlier. The frameworks offered are cyber security, computer assisted design and
construction management. 
The initial success of this programme in North Lanarkshire can be attributed to the equity model, strong inter-school relationships and locality arrangements which
enable a broad and diverse offer of opportunities for young people in the S6 senior phase of learning.  Delivery of the 1st year HNC programme, utilises a blended
learning approach of digital and classroom learning.  Virtual learning is delivered directly within an identified local High School with pupils attending New College
Lanarkshire campus on Fridays for a full day. There are plans to extend this offer to include an HNC in Healthcare and Social Services, linking to the Brighter Futures
Programme of Work.    The pilot was successfully rolled out to Coatbridge Academy, St. Andrew’s Academy and St. Ambrose High School in Coatbridge. A total of 40 S6
pupils signed up for the HNC in the programme area of their choice and started the programme in August 2021. Thirty-two of these pupils are still participating in the
programme and look set to move on to New College Lanarkshire to begin their HND programme in August 2022.
 
   
Gaelic 
North Lanarkshire’s provision for Gaelic Education is delivered through Gaelic learner
education; this is at the universal level which leads to learning at the additional level
currently within Greenfaulds High School, Condorrat Primary and Nursery and
Tollbrae Nursery Class.  In session 2022-2023, 249 children and young people
engaged with Gaelic education. Gaelic medium education is the intensive level offer
and for learners out with school settings there is the community offer from
Community Learning and Development (CLD).  
In academic session 2022-2023 a language participation survey was issued to all
establishments. This identified a baseline of teaching Gaelic Learner Education (GLE).
From this, progression pathways will be developed and launched across all
establishments within North Lanarkshire. Education has planned a conference to
promote Gaelic as an additional language and the benefits of bilingualism. Whilst
planning began in session 2022-2023, this event will be delivered in February 2024. 
As part of the Gaelic Language Plan (GLP) a Gaelic improvement group has been
established across the service areas of North Lanarkshire. North Lanarkshire’s website has been updated with a dedicated page on Gaelic learning and provision across
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Page 168

the authority. The webpage shares information on the benefits of bilingualism for children and signposts further research.  Schools that offer Gaelic Medium Education
and Community Learning and Development regularly post content in Gaelic.  
Reporting to Bord na Gaidhlig has been strengthened through cross service working and collaboration of events. During academic session 2022-2023 a range of events
were delivered to promote a positive image of gaelic Fèis Lannraig a’ Tuath which attracted more than 50 participants; a Gaelic Day, Àm airson na Gàidhlig in February
2023, which took place as part of World Gaelic Week/ Seachdain na Gaìdhlig, as well as a concert in the same week featuring renowned Gaelic singer Joy Dunlop. 
A further workshop was delivered with writer Maya MacGregor who writes through the medium of Gaelic. The workshop was delivered in Gaelic at Greenfaulds High
School in the Gaelic Medium Unit, to pupils at varying levels of Gaelic learning and focused on writing skills and creative writing. 
Active Schools
During session 2022-2023, the Active Schools Programme’s priority was to return to the core aims of providing more high-quality opportunities for young people to
take part in sport and physical activity, before school, during lunchtime and after school. A further priority was to develop effective pathways between schools and
sports clubs in the local community.  To help achieve this, the events and Continuous Professional Development programmes both resumed in full, and schools were
very much engaged.
Key achievements throughout the period include: 
• Inactive Girls Programmes delivered in 23 high schools. 
• 11,470 attendances were recorded.
• 313,044 attendances at the extra-curricular programme.
• Leadership Programmes delivered in 23 high schools, plus 5 Future Friday Leadership Academies created.
• Student Placement partnerships in place with 2 colleges. 
The continued support of schools throughout this period has laid a solid foundation on which the programme will build on in the 2023-2024 academic year.
Strathclyde Park: Outdoor Education
Building on the strengths from session 2021-2022, the Strathclyde Park Outdoor Education Programme continued during session 2022-2023. All Primary Schools and
ASN Schools were invited to the park with a 95% uptake. The improved infrastructure, additional activities and additional trained staff, made it possible to provide a
programme that pupils and schools both enjoyed.  Additional funding from Cycling Scotland, allowed more pupils to engage in the Bikeability programme within the
school environment.   
Throughout holiday periods, the programme supported pupils from the ASN sector as part of the ASN Hub programme.
Within the secondary sector, opportunities have been sought to accommodate young people for work placements, providing opportunities for them to develop their
skills and experience, thus enhancing their future job prospects.  This work supports the Service’s wider Developing the Young Workforce strategy.  Young people such
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Digital Transformational Change
Immersive Classroom
This session, The North Lanarkshire Digital School provided sessions to support establishments at the Immersive Classroom in two
workstreams – Targeted intervention blocks (in line with SIP targets) and experience days (to enhance a context/theme for teaching and
learning). There were seven different intervention blocks planned for this year with a focus on Writing and Health and Wellbeing and 35
different experience days planned. 
There were 25 schools across ASN, FLC, Primary and Secondary establishments within North Lanarkshire who accessed the immersive
classroom this year. 42 different classes experienced the room through a combination of experience days and intervention blocks. 708 pupils
took part in the experience days and 161 in targeted intervention blocks, meaning 869 pupils have accessed the immersive classroom this
year. The total number of children who have access the room since the pilot began in 2021 is 1,793. 
Device Refresh
Investment from both Business and Digital and Education and Families saw the acquisition of over 2800 devices.  These, alongside 365 additional stock
devices, have been issued out across all educational establishments via a series of phased releases.  Phases 2A and 2B were completed, with over 1100
devices issued to all 119 primary schools.  Phases 3 and 4 are ongoing into session 2023-2024.  It is expected that all devices will be in schools by
December 2023, with an estimated 4000-4500 aged devices disposed of via the WEEE process. 
Building Digital Capacity
CLPL
The Digital Team delivered support in a number of areas last session, including parent drop-in sessions/clubs, team teaching in
Computing Science and Digital Literacy, staff twilights, self-evaluation toolkit guidance, ‘Digi Dip’ days, Future Fridays sessions
and Digital Schools Award Scotland (DSAS) support. 
The CLPL input last session was more bespoke in nature, and popular webinars were recorded so that staff could access these,
ensuring a more sustainable approach to digital teaching and learning. 
Digital School Awards Scotland (DSAS)
The North Lanarkshire Digital School team has tracked all establishments in which schools have already successfully been validated for DSAS Accreditation as well as
schools that are working towards this award this session. At close of session 2022-2023, 40 establishments had achieved Digital Schools Award status.  North
Lanarkshire currently has the 2nd highest number of schools with DSAS accreditation out of all 32 local authorities. 
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Learner Experience
Digital Pedagogy Practitioner projects
The Virtual Classroom continued to build on the success of its launch in January 2021. There were 136,788 visits across the 2022-2023
academic year with 15,659 unique users to the site.   
The North Lanarkshire Virtual Classroom SharePoint site had new additions in 2022-2023, including Tech Tuesdays which support the use of
the exemplified learning materials, and Three Reads, a digital resource to support our Early Years establishments. A relaunch and rebrand of
the Virtual Classroom took place in session 2022-2023 and will launch Session 2023-24. 
Digital Classrooms
2022-2023 saw the installation of an additional six digital classrooms across the estate, bringing the total across North Lanarkshire up to 10. 
The four original sites are in Noble Primary (Learning Hub), Airdrie Academy, Bellshill Academy Wellbeing Base and Greenfaulds High School. 
The six new solutions, based on the existing Microsoft Teams pilot, are in Our Lady’s High School Motherwell, St Margaret's High School,
Caldervale High School, St Maurice's High School, Coltness High School and Chryston High School.  The installation of these has allowed the Advanced Higher Digital
Consortium offer to expand, creating a more user-friendly experience for learners accessing the remote offer.  2022-2023 saw 77 remote learners access 14 different
Advanced Higher subjects from 13 schools across the five columns.  Planning for 2023-2024 has shown that this number has increased to 93 remote learners with 14
Advanced Highers again on offer. The Digital Classrooms have also been used to support transition projects as well as the delivery of modern languages to the primary
sector.  There are plans to expand this in 2023-2024 with the inclusion of a Gaelic offer. 
An additional 17 classrooms will be installed across the secondary estate in 2023-2024, bringing the total in North Lanarkshire to 27.  It is expected that this increase
in high quality digital technologies will continue to enhance the senior phase learner experience and expand the collaboration opportunities for all users. 
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Page 171

Our Achievements in 2022 – 2023
Across the Service, staff collaborated and adopted creative ways of engaging with children
and families to raise attainment and recognise wider achievements.  Learners were
supported to develop their skills, attributes and capabilities to achieve and attain across
the 4 Curriculum for Excellence (CfE) contexts for learning.   
Raising Attainment
and Achievement
• How well do we recognise
and value the personal
achievements of all
learners?
• How well does our work
with partners and
businesses ensure positive
outcomes for our young
people?
• How well is our focus on
literacy and numeracy
leading to raising
attainment across the
curriculum?
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Attainment in 2022 – 2023 (Broad General Education)
Overall Attainment Level Trends
This section reports on teacher professional judgement of pupil Achievement of Curriculum for
Excellence Levels (ACEL), against expected levels of national progress. This data is collected at P1, P4, P7
and S3 stages. 
Overall combined P1, P4 and P7 attainment levels in literacy and numeracy for 2022-2023 exceeded
previous attainment levels. Numeracy attainment levels continue to exceed literacy attainment levels. 
Encouragingly, this year’s ACEL data within primary continues to indicate a positive upward trend from
last year’s data.  It also indicates that we have improved attainment at these key stages in comparison
to 2018 data.    
Achievement of a Curriculum for Excellence Level Data (ACEL)
North Lanarkshire’s data for session 2022-2023 shows that attainment has increased at P1, P4 and P7,
across all organisers. ACEL attainment at the S3 stage has decreased across all organisers when compared
with 2022 data.  
• There is an improvement in P1, P4 and P7 attainment across all organisers.
• The largest improvement in P1 is in writing, with a 4% increase from 2022.
• The largest improvement in P4 is in listening and talking, with a 3.3% increase from 2022.
• The largest improvement in P7 is in writing, with a 3.4% increase from 2022, with a 3.3% increase
in numeracy.
• There is a marginal dip in attainment at S3 across most organisers, with a slight improvement of
0.5% in S3 writing.
Although writing continues to be the lowest attaining organiser in primary, there are notable
improvements at P1, P7 and S3.  Numeracy is the lowest attaining organiser in secondary. Looking at ACEL
data through both short (2022-2023 comparison) and long-term lenses (2018-2023 trends) gives two
different perspectives. Attainment is also analysed against the local authority average and latterly national
average, when this data is available. 
2018 2019 2021 2022 2023
Numeracy 75.8% 78.7% 76.1% 79.4% 81.3%
Literacy 69.0% 71.1% 68.6% 72.2% 75.5%
60.0%
70.0%
80.0%
90.0%
Primary Overall Combined
Attainment 2018-2023
Numeracy Literacy
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Page 173

Closing the Poverty Related Attainment Gap – Trends Over Time
In North Lanarkshire a significant number of children and families live in areas of high
deprivation with over 25% living in Quintile 1, equating to approximately 15,500 pupils in our
primary and secondary schools. Data is analysed and compared for learners living in the most
deprived and least deprived areas (Q1 and Q5).  Across most organisers and stages the gap
decreased during 2022-2023.
• The greatest gaps in 2022-2023 P7 attainment between the most and least deprived
is in writing (19.6%) and numeracy (18.2%).
• The attainment gap between the most and least deprived at the P4 stage for writing
is 18.1%.  The gap in this area has remained relatively consistent for the last 3 years
and therefore will be a focus area moving forward.
• The gap at S3 is significantly lower than last session across each literacy organiser. 
• The gap at S3 is lower in numeracy in comparison 2021-22.
As part of the Empowering Our Clusters model, establishments had access to additional teaching support staff last session to support increased attainment and close the
attainment gap.
Cluster Attainment Teachers 
SEF Funding continued to fund Cluster Attainment Teachers during session 2022-
2023.  This has enabled the service to provide targeted support to learners living in
Quintile 1, with gaps in their learning. 
It is likely that this, combined with other strategic efforts, has impacted significantly
on our ACEL results and improved performance. 
66.1% of all pupils supported by CATs last session lived in SIMD 1 and 2, with
84.2% of pupils from SIMD 1-3. 
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Attainment in 2022 – 2023 (Senior Phase)
For the second year running, there has been a return to formal external assessment (exams and most coursework) for National Qualifications at National 5, Higher and
Advanced Higher since their cancellation in 2019. This came after the COVID-19 pandemic disruption, which required the adoption of certification models based on
alternative approaches to assessment in 2020 and 2021.  In recognition of the impact that Covid-19 arrangements had made and continued to make on learning and
teaching, the Scottish Qualifications Authority (SQA) maintained the alternative certification model modifications for most assessments for this exam diet. 
The SQA’s chief examiner commented that the body had not returned to normal awarding procedures this year, instead taking a ‘sensitive approach’ to grading, in
comparison with the previous year’s ‘generous approach’ to grading. The significantly different circumstances in which exams have taken place from 2019 to 2023 means
that comparison of attainment between years, and any conclusions drawn on changes in performance, should be treated with significant caution. 
For this reason, the 2023 exam results data has been compared with the 2022 and 2019 exam results data, as this was the last year that the traditional exam system was
applied prior to the pandemic. The following information is based on SQA Results issued to candidates in August 2023, where 1% in any year is roughly equivalent to 32
pupils. Therefore, a 3% improvement in any indicator equates to approximately 100 pupils achieving improved results. The percentages are based on the S4 roll at the
start of the Senior Phase for each year group. 
These results may change following the results of the SQA appeals process.
S4 Exam Results Summary 
The table above shows improvement in the numbers of young people in S4
achieving 5 National 3 (2%) and National 4 (2%) qualifications enabling over 150
more of our young people to be more employable on leaving school than in 2022. 
The table also shows a small drop in the numbers of young people in S4 achieving
5 National 5 qualifications (-0.8%), however, this figure has still risen against pre-
covid levels enabling around 100 more of our young people to have access to
Higher level learning programmes in school and further education than in 2019. 
S5 and S6 Exam Results Summary
The table shows improvement against pre-covid levels in the numbers of young
people in S5 achieving 3 Highers (0.5%) enabling more of our young people to have
access to a wider range of higher and further education programmes in colleges and
universities, and greater credentials for the job market than in 2019. However, this
figure has dropped against 2022 (-4.2%).
The table also shows improvement against
pre-covid levels in the numbers of young
people in S5 achieving 5 Highers (2.5%),
similarly enabling more of our young people
to have access to a wider range of higher and
further education programmes in colleges
and universities, and greater credentials for the job market than in 2019. However,
this figure has dropped against 2022 (-1.4%).
In addition, the table shows improvements in the numbers of young people in S6
achieving an Advanced Higher from 2022 (0.8%). There is an increase of 1.1% in
this measure since 2019. 
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S6 Advanced Highers 
S6 Advanced Higher presentations have increased
since the alternative certification model years and are
now at their highest for the last six years, at 434. 
Pass Rates
The percentage of pupils passing at A-C for
Advanced Highers was 73.3% compared with 76% in
2019.  
The percentage of pupils passing at A-C for S6
Highers was 67.4% across all subjects, compared
with 66.9% in 2019. 
The graph indicates that the figures for 2023 are comparable with pre-
pandemic levels.
Establishment Performance against 2019
The table above shows the % of schools who are in line with or above 2019 figures.
Many establishments have maintained or improved on performance from 2019 and
many of those with a negative % were still very close to 2019 figures. 
Pass Rates (A-C Pass Rates) 
The percentage pass rate for S5 Highers in 2023 is consistent with the pre-
pandemic level. The A-C pass rate for S4 National 5 has dropped slightly against
the pre-pandemic figure, at 81.3% compared with 82.3% in 2019.
It is noteworthy that the 2023 exam results data in the graphs above is based on
data available at the time of writing and is subject to change at the end of
October 2023, at the completion of the 2023 SQA appeals process. All other data
used in the charts for previous years is post appeal.
Attainment vs deprivation 
North Lanarkshire’s average complementary tariff score is in line with, or above,
the National average in most SIMD cohorts across S4, S5 and S6. 
Gap Analysis
• There are increasing numbers of Q1 learners being presented at N3 from 2019.
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Page 176

• This year has the highest number of N4 Q1 presentations and awards, with Q1 outperforming Q5.
• There are relatively high N5 presentation numbers but a slight reduction in passes when comparing with 2022 data. However, this measure exceeds 2019
performance in number of pupils passing.
• There is the highest number of Q5 Nat 5 presentations in 2023, with no change in the gap from 2022- 2023.
• There are relatively high presentation numbers for Highers for Q1 learners and attainment figures circa 2019 attainment rates. The 2023 presentation numbers
remain relatively high with performance roughly back to 2019 levels.
• This session sees the highest number of Q1 presentations and awards for Advanced Highers. There is an increase in Advanced Higher presentations and
performance in Q5 is steady. Notably, there is a reduction in the attainment gap for Advanced Highers. 
1140 Hours Expansion Programme
Quality: External Scrutiny- Care Inspectorate 
Between September 2022 to September 2023, the Care Inspectorate carried out unannounced inspections in 23 local authority early learning and childcare settings. 
Commendably, the inspectors noted that 87% of Early Learning and Childcare (ELC) Family Learning Centres and Nursery Classes that were inspected were graded
good or above. This positively reflects on the quality of provision within the settings. 
The high quality of the new ELC builds was reflected in 80% being graded as very good, with 75 % settings offering good or above play and learning for children. 
Setting No. Adequate 3 Good 4 Very Good 5 Excellent 6
Local Authority FLC 2 0 2 0 0
Local Authority Class 21 3 14 4 0                                                
Total 23 3 16 4 0 
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Page 177

Head of Centre Induction Programme 2023 
Effective leadership plays an important role in planned
future operation models. This academic session, circa 42%
of Heads in Family Learning Centres in North Lanarkshire
were new or brand new to post (brand new to post or
within six months of employment.) 
On 11 January 2023, 80% of Heads of Centre attended a
Development Day facilitated by the Operations Manager
for Early Years and Inclusion to launch the newly devised
induction programme. 83% of evaluations recorded that
they found the day very helpful in their role, with 50%
indicating that they would like a full day session annually. 
The induction programme from January 2023 – March
2023, consisted of seven sessions facilitated by colleagues
within Education and Families. Themes covered within the
sessions included HR Processes, Nams Admissions
Processes, Discipline and Grievance, Supporting
Attendance, Communication and Complaints, Political
Awareness, Child Protection, Health and Wellbeing, Safety
and Wellbeing, Learn NL and MA Placements. 
Attendance at each session was overall positive with
almost all rating the information received as very good or
above. 
Early Years Training Calendar 
The ELC training calendar for Session 2022-2023 was developed in response the Quality Team gap
analysis collated during quality visits and from evaluations of the previous training calendar.  The
calendar consisted of 35 different courses, covering a selection of ELC related subjects.  103 training
days were provided by a range of facilitators from North Lanarkshire Education and Families in addition
to colleagues from Education Scotland. 
A total of 307 evaluations were
submitted however this does not
represent the total number of staff
who attended the training.  The
graph outlines the different roles of
the participants who attended.   
Participants who attended the training were asked to rate their knowledge and understanding both
before and after attending the session.  Data collated shows that there is a positive shift in participants
knowledge and understanding after attending the training session. 
The ELC training calendar for 2021-
2022 included themes around health
and wellbeing, leadership, self-
evaluation for improvement and
curricular approaches.  A range of
partners co-facilitated the training. 
Facilitators included Education
Scotland, Psychological Services,
Speech and Language Therapy, North
Lanarkshire Performing Arts, the
Pedagogy Team and education colleagues. A total of 1,324 ELC practitioners attended at least one of
the 28 courses/sessions included in the 2021-2022 Training calendar.  729 evaluations were returned
and almost all highlighted how participation would improve their practice. 
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Page 178

HMIE and Education Scotland
North Lanarkshire Council’s governance is based upon the European Framework for Quality Management (EFQM) approach which describes the Vision and Values,
Key Systems and Processes; and the Outcomes and Outputs that are desired from our activities. The EFQM criteria have been embedded within How Good is Our
School 4? (HGIOS?4) so that each criterion is reflected in a number of quality indicators. To support continuous improvement, we regularly engage Education
Scotland and HMIe for improvement work and for external scrutiny. The report below summarises our performance in inspections and validated self-evaluation
visits, during session 2022-2023.
Inspections 
In session 2022-2023, HMIe resumed their routine programme of inspections, providing a
more representative sample.  A total of fourteen establishments were inspected during
academic session 2022-23.  Of the fourteen establishments inspected, five included Early
Years provision. 100% received a positive report, using the current criteria which
categorises a grading of satisfactory or above as positive. 
Our 5 year improvement cycle shows the following high-level profile and conveys the initial
impact of recent improvement activity against statutory measures: 
• Pre-covid: 61% good+ inspection gradings (106 grades awarded) 
• 2022 – 2023: 82% good+ inspection gradings (60 grades awarded)
• 100% of school establishments and nursery classes, inspected under the new model,
received a ‘good’ or ‘very good’ for Quality Indicator 3.1. 
Four establishments were awaiting further engagement (partial or full) with HMIe,
following inspection, during session 2022-23. 
Three of the four establishments have now been fully signed off and verified progress
reports have now been published.  Only one establishment remains requiring further
engagement from HMIE inspectors. 
2 primary schools were graded as ‘Very Good’ for 3 out of
the 4 Quality Indicators graded during their inspections.
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North Lanarkshire’s Validated Self Evaluation Visits (VSE)
During session 2022-2023, officers planned to complete 21 VSEs.  19 were
carried out; 3 in secondary establishments and 16 in primary establishments. (2
were postponed due to staffing issues). 
Findings were analysed and the following strengths and areas for development
identified: 
Main Strengths
• Happy, motivated children.
• Effective partnerships that improve outcomes for learners.
• Shared values that inform and shape the work of the school. 
Challenges
• Consistency of practice (Teaching and Learning).
• Effective assessment that supports and empowers learners.
• Confidence in analysing and using data to track and monitor
progress. 
Service Level VSE
As part of our quality improvement framework, we also piloted a service level
VSE last session.  We worked with colleagues from Education Scotland, the West
Partnership and local business partners, to review and validate the impact of the
Digital team on improving outcomes for learners. Results were positive and
validated the positive impact of the digital team in building staff capacity and
improving children’s digital literacy skills. 
NB: The larger the word the more times it featured in the feedback report. 
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Page 180

North Lanarkshire Statistics
Attendance rates continue to be impacted by repercussions of the pandemic on many fronts. Robust systems are in place across all clusters to support at both
establishment and individual level.  The service has implemented a range of strategies to minimise impact on learners and to build resilience in the system. Due to the
pandemic, and related societal shifts, our attendance profile remains a priority. 
Pupil Attendance 
During session 2022-2023, improvements in this measure were noted in
the primary sector. However, improving attendance rates across all
sectors remains a priority for us and has been included as a ‘Core Plus’
measure in our Local Authority Stretch aims.
A strategic plan is in place to maximise the use of our Empowering
Clusters Model to increase the pace of improvements. This will include a
Monthly Attendance Performance (MAP) Report to be shared with key
personnel.
Exclusions 
In recent times we have seen a notable reduction in our exclusion rates across all sectors.
Recent structural reorganisation that created an Education and Families Service, and the
realignment of our intensive ASN services, has facilitated improved partnership working
with all children’s services now being managed under the one directorate. This has
enhanced our approaches to Inclusion.
Maintaining this improved profile remains a priority.
Local Government Benchmarking Framework
Local Government Benchmarking Framework data show North Lanarkshire figures against a Scotland and family group average.  The Improvement Service have
created a new set of online dashboards that are more visually pleasing and more easily accessible.  The Improvement Service collate these for all 32 councils from
already published national sources.  The data is published in March each year, therefore the 2022-2023 data isn’t available until March 2024. Data for session 2022-
2023 will be available using the following link:
https://www.improvementservice.org.uk/benchmarking/explore-the-data
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Page 181

Next Steps: Planning for the Future
Key Strategic Developments for NLC within Session 2023/24
The new Programme of Work
was approved in March 2023
and establishes the priorities for
delivery in support of the Plan
for North Lanarkshire.
The five-year Programme of
Work to 2028 comprises of
seven priorities for delivery:
• Transforming Places - To
better plan and co-
ordinate public and
private sector investment to deliver transformational change across
town centres and local communities at pace.  
• Invest in North Lanarkshire - Accelerated outcome delivery and
investment via a more streamlined advisory service and aligned
operating model and infrastructure plan.
• Sustainable Futures - Focus commitments to Net Zero Carbon and
climate resilience and the associated energy solutions and
investments required to make it a reality.
• Resilient People - Deliver whole family support locally, when families
need it, in a way that addresses the impacts of poverty and reduces
inequality.
• Brighter Futures - Support and improve educational attainment,
employment opportunities, entrepreneurship, and volunteering.
• Digital North Lanarkshire - Develop a skilled digital workforce,
promote an innovative, sustainable culture and be the Digital Leader
for a transformed North Lanarkshire.
• One Service - Ensure services are delivered, regardless of owner, in a
streamlined, efficient, and supportive model, with the overall vision
of inclusive growth and prosperity for all. 
The Education and Families Improvement Plan for session 2023-2024 outlines key
priorities across the Education workstreams and highlights key measures for the year
ahead linking to the refreshed Programme of Work. 
The priorities identified within the Service Improvement Plan align with two main
strategic workstreams below: 
Promoting wellbeing and ensuring children thrive
• Improving health and wellbeing with a specific focus on improving mental health.
• Reducing the impact of trauma.
• Improving the impact of GIRFEC processes.
• Improving attendance.
• Reducing exclusion.
• Ensuring children and families are at the heart of planning processes.
Improving Standards across our schools
• Raising attainment and closing the gap.
• Improving outcomes from inspection.
• Improving learning and teaching.
• Improving curricular progression.
• Improving routes to achievement and employability. 
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Page 182

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Page 183

Planning Context
Priorities identified within the Service Improvement Plan are linked to the following drivers. 
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The priorities identified with the Service Improvement Plan align with the two main strategic workstreams below:
Promoting wellbeing and ensuring children thrive Improving Standards across our schools
• Improving health and wellbeing with a specific focus on improving mental
health
• Reducing the impact of trauma
• Improving the impact of GIRFEC processes
• Improving attendance
• Reducing exclusion
• Ensuring children and families are at the heart of planning processes. 
• Raising attainment and closing the gap
• Improving outcomes from inspection
• Improving learning and teaching
• Improving curricular progression
• Improving routes to achievement and employability 
As part of our local and national reporting processes, the Service reports on several key performance measures.  Appendix 1 highlights main measures and
provides baseline data, where applicable.
EDUCATION AND FAMILIES’ IMPROVEMENT PLAN: 2023-24
Strategic Aim: Raise Attainment and close the poverty related attainment gap.
Link to Education and Families’ Priority: Attainment and Achievement, Equity – Closing the attainment Gap, Developing the Young Workforce.
Link to The Plan for North Lanarkshire: Resilient People and Brighter Futures.
NIF Priority Improvement in Attainment, particularly in literacy and numeracy. Closing the attainment gap between the most and least disadvantaged
children and young people. Improvement in skills and sustained, positive school leaver destinations for all young people.
NIF Driver Assessment of Children’s Progress.  Teacher professionalism. School Improvement. 
Aim Expected Outcomes
(What we will measure and report
on)
Summary of Key Actions Session 2023-24  How will we measure our success?
Improving
outcomes by
building staff
capacity and
leadership skills.
Effective analysis and use of data to
support excellence and equity at
local authority and establishment
level (tracking and monitoring). 
• Review Seemis Tracking and Monitoring.
Procedures to ensure a consistent approach across
all establishments.
• Refresh current educational dashboard, linking
with West Partnership. 
• Analysis of HMIE grades for QI 1.3
Leadership of Change
• % of Positive HMIE results
• % of parents that agree/strongly agree
that overall they are satisfied with the
school. (HMIE questionnaires.)
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Aim Expected Outcomes
(What we will measure and report
on)
Summary of Key Actions Session 2023-24  How will we measure our success?
Continued implementation of the
Service’s Quality Improvement
Framework to provide assurance and
support continuous improvement
across the Service. 
Provision of high-quality professional
learning opportunities to build staff
capacity, at all levels. 
Parental Engagement Strategy. 
Integration of United Nations
Convention on the Rights of the Child
(UNCRC). 
Implementation of Equalities
outcome statements. 
• Pilot new secondary attainment review processes
to increase impact.
• Organisation of Faculty Head Twilight sessions with
a specific focus on raising attainment.
• Bespoke CLPL sessions delivered by Education
Scotland Attainment Advisor focusing on
outcomes, measures, evaluative writing, and
robust self-evaluation (SECI).
• Launch the parental engagement strategy and
monitor impact.
• Continue to support schools to incorporate UNCRC
through initiative such as Rights Respecting Schools
(RRS), curriculum rationale work etc.
• Implementation of equalities leadership sessions. 
• Analysis of Pupil and parental HMIe
questionnaires, as reported as part of
North Lanarkshire’s Strategic
Performance Framework. 
• Quantitative and qualitative feedback
from Validated Self Evaluation Visits,
Support and Challenge discussions etc.
• Innovation and Improvement usage data.
• Engagement statistics re. NL’s Leadership
programme.
• Qualitative and Quantitative data re.
CLPL opportunities.
(attendance/opportunities)
• Feedback on parental engagement
strategy.
• Data re number of schools with Rights
Respecting Schools status.
• Children’s rights assessments on
SLT/Committee papers.
• Qualitative and quantitative data re.
equalities activity as outlined in the
equalities action plan.
Improving
outcomes
through provision
of a curriculum
that reflects the
design principles
of CfE and meets
Strategic review of curriculum and
learning pathways, reflecting on
recent findings from OCED, Hayward
review etc. 
Improvement in attainment and
achievement through refreshed
curriculum pathways at the senior
• Continued implementation of North Lanarkshire’s
Curriculum Toolkit to support establishments to
evaluate and review their current curriculum
rationale and content. Establishment of support
pathways for Year 1 and Year 2 adopters. 
• CLPL sessions delivered to support implementation
of the toolkit. 
• Qualitative and quantitative data to
evidence the number of establishments
engaging with the Curriculum Toolkit. 
• BGE models created and submitted for
evaluation.
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Aim Expected Outcomes
(What we will measure and report
on)
Summary of Key Actions Session 2023-24  How will we measure our success?
all learners’
needs. 
phase, enhancing opportunities for
completion of a range of award
bearing courses. 
Improvement in attainment in
literacy and numeracy through the
delivery of refreshed curriculum
progression pathways - BGE S1-S3.
(yr2) 
Further development of progressive
learning pathways to support
consistency and quality across the
service.
• Pupil Conference – February 2024.
• Celebrating success and sharing good practice
event implemented. 
• Links with West Partnership to share good practice
to improve outcomes.
• Steering group established to develop creative BGE
timetabling models for evaluation.
• Monitor the impact of literacy and numeracy
progression pathways to progression, within and
across CfE Levels.
• Creation of further progression pathways to
support consistency across North Lanarkshire. 
• Presentation data evidencing increased
number and range of SQA options
available for learners.
SEF Stretch aims:
• Increased number of young people
achieving-
• 1+ SCQF Level 5;
• 1+ SCQF Level 6;
• ACEL (literacy combined and numeracy
combined).
Education and Families Contribution
to Brighter Futures Programme of
work. 
Implementation and advancement of
North Lanarkshire’s Pathways
programme and success in
supporting our young people to
achieve sustained positive
destinations. 
Success of our Developing the Young
Workforce (Pathways, Packages and
Partnerships) approach in improving
outcomes for learners. 
• Implementation of progressive pathway (3-18).
• Embedding skills framework across early years,
primary, secondary and ASN schools in line with
Career Education Standard.
• Broaden Foundation Apprenticeship (FAs)
Frameworks in line with local drivers.
• Increase the number of HNC programmes
delivered in schools.
• Increase uptake of Foundation Apprenticeships. 
• Increase overall participation in Future Friday
programme.
• Increase engagement of most vulnerable young
people in Future Friday activity.
• Continue to develop partnership work with the
supported employment team to support senior
phase pupils with ASN.
• Qualitative and quantitative data re. FAs,
HNCs, etc.
• Future Friday quantitative data – overall
and Q1.
• Data evidences increased partnership
programmes.
• School Initial Leaver Destination Data.
• SEF Stretch Aim:
-Annual Participation Measure;
-Improvement in Initial Leaver
destinations. 
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Aim Expected Outcomes
(What we will measure and report
on)
Summary of Key Actions Session 2023-24  How will we measure our success?
Universal provision of a progressive
pathway that supports all children
and young people to develop an
understanding of enterprise,
entrepreneurship, and self-
employment as a career opportunity. 
Enhanced levels of employer
engagement through formalised
partnerships. 
Impact of the Future Friday
programme on improving
opportunities and experiences for
learners.
• Core primary engineering and fundamental
outdoor skills will be offered across the primary
estate.
• Further develop employer partnerships to support
vocational learning.
• Continue to work towards targets set in DYW
delivery plan. 
Developing
effective
pedagogical
approaches
across North
Lanarkshire
Development of a North Lanarkshire
Play Strategy to support staff and
maximise opportunities for learners
to learn through high quality play-
based learning experiences. 
• Audit existing approaches to play based learning. 
• Collaborate with relevant partners to create an
authority wide Play strategy. 
• Complete a test of change pilot - Year 1.
• Deploy play practitioners strategically to support
pilot programme.
• Qualitative and quantitative data
showing the impact of new approaches
on children’s engagement, learning and
motivation (Pilot).
• Analysis of stakeholder feedback re. Play
Strategy. 
Our strategic approach to ensuring
effective delivery of Gaelic Education
within North Lanarkshire. 
Strategic development work, aligned
to key actions outlined within the
GLP: increasing the use of Gaelic •
Increasing the learning of Gaelic •
• Parents’ Consultation Group will meet termly with
key officers to consult and report on the plan.
• Continue to work with Comann nan Pàrant, to
increase Gaelic opportunities for children, young
people and their families.
• Increase opportunities for children and families to
engage with Gaelic music and culture through a
range of activities.
• Increase the number of primary schools
in North Lanarkshire that deliver Gaelic
as an L3 
• Increased uptake of Gaelic education
• Increase in the number of schools
delivering Gaelic as an L3
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Aim Expected Outcomes
(What we will measure and report
on)
Summary of Key Actions Session 2023-24  How will we measure our success?
Promoting the positive image of the
language. 
Approaches taken to ensure that
Gaelic continues to be a vibrant
modern language which enables our
young people to develop wider
routes to learning life and work. 
Statutory consultation results. 
• Work with colleagues in EY to promote GME as an
option to parents.
• Develop progressive pathways.
• Continue to link with colleagues in Community
Learning and &Development to strengthen
opportunities for children and families. 
Capacity to improve the quality of
children and young people’s learning
experiences through authority led
Learning, Teaching and Assessment
(Moderation) improvement activity. 
• Re-launch Learning, Teaching and Assessment
(Assessment and Moderation) to strengthen rigour
and consistency across NLC.
• Implement processes to increase moderation
across clusters, secondary departments and ASN
networks.
• Creation of North Lanarkshire – LTA (Moderation)
policy.
• Work with West Partnership to lead Improving Our
Classrooms (IOC) and Improving our Departments
(IOD).
• Organise a robust programme of training for LTA
leaders, QAMSO and HTs etc. to disseminate key
messages across all establishments and improve
understanding of the learning, teaching and
assessment cycle. 
• Qualitative and Quantitative data re.
CLPL opportunities.
(attendance/opportunities)
• Stakeholder feedback re new LTA policy.
• Almost all establishments will have an
identified LTA coordinator who attends
training.
• Parent Satisfaction - % of parents that
agree that they receive helpful, regular
feedback about how their child is
learning and developing.
• Improvement in accuracy of teacher
professional judgement (TPJ) and
attainment as evidenced in Core and
Core plus stretch aims.
Impact of Learning Hub operating
model on building staff capacity and
• Develop and implement a robust referral system
for the deployment of additional resources to
• Improvement in attainment as evidenced
in Core and Core plus stretch aims.
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Aim Expected Outcomes
(What we will measure and report
on)
Summary of Key Actions Session 2023-24  How will we measure our success?
improving attainment in literacy,
numeracy, STEM and LTA. 
Strategic deployment of Pedagogy
Practitioners to build capacity and
improve outcomes for learners. 
support excellence and equity, maximising
outcomes for learners.
• Develop a robust system for tracking, monitoring,
and reporting impact.
• Dyscalculia – Work with educational psychologist
to launch new Dyscalculia guidance. 
• Work with partners (TPAG) to develop a financial
education programme that supports young people
to develop financial awareness.
• Work with colleagues from the Robert Owen
Centre and Psychological Services to develop a test
of change initiative re. strategies that can be used
to support young children to develop their
Expressive Language skills. (Early Identification and
Intervention.) 
• Qualitative and quantitative data re.
impact of pedagogy team.
• Increased use of new referral process to
provide targeted support.
• Qualitative and Quantitative data re.
CLPL opportunities
(attendance/opportunities).
• Data and findings of Expressive Language
Test of Change. 
Transformation of the digital
infrastructure and connectivity
across the school estate including
project management of devices and
immersive classrooms.
Strategic approach to developing a
high-quality, aspirational digital
learning environment across all
establishments and sectors.
(Transformational change) 
Approaches to building staff capacity
through a provision of a
comprehensive suite of professional
• Continue to use procurement framework to
manage device deployment and refresh
programme.
• Strategic Deployment of Pedagogy Practitioners to
build capacity and improve outcomes for learners.
• Comprehensive programme of CLPL to empower
and upskill staff and ensure sustainability of digital
developments.
• Continued promotion of Digital Schools Award
Scotland and Microsoft Educator. 
• Monitor the impact of digital progression pathways
to progression, within and across CfE Levels.
• Qualitative and Quantitative data re.
CLPL opportunities
(attendance/opportunities).
• Increased Digital Schools Award Scotland
(DSAS) awards.
• Digital device inventory.
• CLPL data (qualitative and quantitative).
• SCQF levels 3-7 Digital Award data.
• Increased uptake of Digital consortium
data.
• Monitoring of Virtual Classroom data.
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Aim Expected Outcomes
(What we will measure and report
on)
Summary of Key Actions Session 2023-24  How will we measure our success?
learning opportunities that
empower staff and ensures a
sustainable approach to digital
improvement. (Building Capacity) 
Learning Experience: 
Development of programmes and
processes that maximise the
effective use of devices and
technologies to ensure equity and
excellence and improve outcomes
for children and young people.
(Learning Experience) 
• Mapping exercise completed for Digital literacy and
computing science qualifications across the SQA
subjects. 
• Tracking system developed for attainment and
attrition within the digital consortium.
• Establish an approved catalogue of software
applications which can be used to enhance core
digital learning.
• Expansion of immersive experiences.
• Further installation of digital classrooms.
Improve
outcomes for
learners through
the provision of
high-quality early
years educational
provision
Impact of implementation of the
Early Year Service’s Quality
Improvement Framework to provide
assurance and support continuous
improvement across the Service. 
Provision of high-quality professional
learning opportunities that builds
staff capacity, at all levels. 
Deployment of EY workforce. 
Impact of 1140 hours on improving
outcomes for children and families. 
• Continued implementation ELC training calendar to
empower and build staff capacity.
• Expansion of Early Year Leadership Framework.
• Strategic deployment of staff to build capacity and
to support excellence and equity.
• Continued implementation of Early Years Learning,
Teaching and Assessment based moderation cycle
training.
• Development of an EY training tool.
• Introduction of EY HoC Mentor Model.
• Launch Family Engagement Service to provide
further support for children and families.
• Continue to offer Solihull Programme to improve
consistency across the Service.
• Qualitative and Quantitative data re.
CLPL opportunities
(attendance/opportunities).
• By June 2024 all primary schools will
have the opportunity to participate in
CLPL to enhance the knowledge and skills
of staff to provide high quality child
centred play pedagogical approaches for
children in primary one.
• Data re. Impact of Family Engagement
services (uptake and impact).
• Solihull – attendance data. 
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Aim Expected Outcomes
(What we will measure and report
on)
Summary of Key Actions Session 2023-24  How will we measure our success? 
• Engage in the Scottish Study of ELC with Scottish
Government - Phase 4 - (October 2023) to monitor
the impact of 1140 hours.
Tackle Poverty
and Closing the
poverty related
Attainment Gap
Impact of refreshed Strategic Equity
Fund Plan on closing the poverty
related attainment gap and
improving outcomes for learners. 
Development of partnerships and
synergies between various funding
streams to enhance support for
vulnerable children and families and
close the poverty related attainment
gap. 
Processes and procedures to support
establishments to maximise use of
PEF to improve outcomes for
identified learners and close the
poverty related attainment gap. 
Strategic deployment of targeted
support and interventions to support
equity in education. 
• Relaunch SAC/PEF framework following midterm
review.
• Establish clear procedures for identifying,
monitoring, and reporting on Local Authority core
and core plus stretch aims.
• Deploy CATs across the cluster to provide support
for identified individuals.
• Deploy Curriculum Managers to strengthen
improvement work with a specific focus on
learners from the lowest deciles (Q1).
• Collaborate and work with colleagues across
Services to implement North Lanarkshire’s Tackling
Poverty Strategy.
• Development of an Arts Strategy for North
Lanarkshire Council that integrates our arts offer
across targeted council services to engage and
work with communities to tackle inequality.
• Review current Club 365 operating model to
ensure sustainability and inclusivity.
• Stakeholder feedback re. SAC/PEF
Framework.
• Progress towards core and core plus
stretch aims.
• Club 365 Attendance and participation
data and feedback.
• Participation Statistics- School and
Community Music Programmes.
• Cluster data evidencing impact of CATs.
• Progress updates TPAG.
Link to Education and Families Priority: Improvement in children and young people’s health and wellbeing, Vulnerable Groups- improved outcomes for
vulnerable groups
Link to the Plan for North Lanarkshire: Brighter Futures and Resilient People
NIF Priority Improvement in Children and Young People’s health and wellbeing; Placing human rights and needs of every child at the centre of
education, Closing the attainment gap between the most and least disadvantaged children and young people.
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Aim Expected Outcomes
(What we will measure and report
on)
Summary of Key Actions Session 2023-24  How will we measure our success?
NIF Driver Parent/carer Involvement and engagement, Performance information, School and ELC improvement.
Aim Expected Outcomes
(What we will measure and report
on)
Summary of Key Actions Session 2023-24  How will we measure our success?
To improve
outcomes for
learners through
robust GIRFEC
planning
processes,
collaboration and
partnership
working. 
Impact of Empowering Our Cluster
Model. 
Approaches to promoting wellbeing
and ensuring children thrive,
particularly those impacted upon by
poverty. 
Deployment of cluster-based
resources to improve outcomes for
children and young people. 
Impact of cluster quality
improvement framework in ensuring
consistency and quality across the
clusters. 
Processes and procedures to
improve attendance.
• Continue to link with establishments and the
inclusion team to support North Lanarkshire’s
approach to GIRFEC.
• Ensure children and families remain at the heart of
planning processes and deployment of cluster-
based staff (CSTs and CATS) to support children and
families.
• Enhancement of health, mental health, and
wellbeing supports for identified learners.  
• Deploy Family Engagement Support Assistants
(FESAs) strategically to improve attendance for
identified learners.
• Continue to build effective partnerships to improve
locality supports for children and outcomes.
• Update Page Tiger resource to ensure all
practitioners have access to the most up to date
guidance and supports.
• Monitor the impact of school-based counselling
fund to provide support for learners.
• Phased implementation of cluster-based staffing
formula.
• Continued implementation of the We Aspire
model.
• Cluster dashboard data re. allocation of
supports and impact.
• GIRFEC CLPL attendance figures.
• HMIe Inspection results for QI 3.1.
• Quality Improvement feedback/evidence.
• Page Tiger data.
• School based Counselling data.
• Attendance and exclusion figures.
• Attendance stretch aims data.
• Data re. impact of FESA.
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Aim Expected Outcomes
(What we will measure and report
on)
Summary of Key Actions Session 2023-24  How will we measure our success?
To improve
outcomes for our
most vulnerable
children and
families, including
those at risk of
harm.
Processes to strengthen Integrated
Practice to Improve Outcomes for
learners, particularly those at risk of
harm. 
Approaches to ensuring children and
young people’s voices are at the
heart of planning processes.
Use of self-evaluation evidence,
including data, to support
continuous improvement and inform
future planning. 
Deployment of local and cluster-
based resources to improve
outcomes for children and families. 
• Continue implementation of the strategic
programme for Trauma Informed Practice Training
to develop shared language and approaches.
• Implementation of the Signs of Safety Model to
strengthen and ensure children and families are at
the centre of planning processes, including safety
planning when there is risk. (Linked to the
Promise)
• Continued implementation of contextual
safeguarding, safe and together and Up2U.
• Implementation of a ‘whole family support’
approach, keeping children safe and within their
families by providing a range of supports including
approaches to tackling poverty.
• Recruitment of foster carers and supported carers
to provide high quality care for children who
cannot remain and be safe within their family
network.
• Ongoing reconfiguration of aftercare services. 
• Continue implementation of 10-year programme
of transformation in the delivery of care and family
support in Scotland placing the voice of the child at
the heart of planning. 
• Work with relevant stakeholders to review policies
and procedures to embed legislation incorporating
the United Nations Convention on the Rights of the
Child into Scots Law. 
• Work with colleagues from across the partnership
to create a plan to address action points from Joint
Inspection of Children’s Services.
• Trauma Informed Practice – CLPL data.
• Evidence of positive impact of effective
implementation of the Corporate
Parenting Plan. Improved attendance and
positive destination data for CEYP.
• Data evidencing number of CEYP being
supported ‘Closer to Home’. 
• Evidence of integration of UNCRC in to
processes and procedures.
• Data re. whole family supports provided.
• Data re. number of fosters carers.
• Joint Inspection of Children’s Services –
progress through the Action Plan. 
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Aim Expected Outcomes
(What we will measure and report
on)
Summary of Key Actions Session 2023-24  How will we measure our success?
To continue to
review processes,
practice and
infrastructure to
ensure effective
use of available
resources to
support and
improve
outcomes for
learners. 
Continue to develop Quality
Improvement processes within ASN
sector, with a specific focus on
effective use of data to support
continuous improvements. 
Develop an efficient cluster-based
resource allocation process which
maximises use of local knowledge to
deploy resources effectively to meet
learners needs. 
Continue to reconfigure Intensive
ASN service to maximise resource
and better meet the needs of
children and families.   
Review policies, processes amd
guidance to ensure compliance with
legislative changes and to ensure
best practice. 
• Continue to review strategic workforce planning to
develop new roles and allocation processes to
support early identification and to empower local
clusters to strategically distribute resources to
meet the needs of their learning communities.
• Monitor the impact of NBPR process.
• Update North Lanarkshire’s Child Protection and
Safeguarding Policy and Practice.
• Pilot North Lanarkshire’s Transition Policy.
• Engage in a collaborative improvement process
(CIR) with ADES to validate self-evaluation and
support identification of next steps. 
• Data evidencing increased access to
bespoke HWB supports for learners
(quantitative and qualitative data.)
• Inclusion Dashboard data to evidence
impact of support.
• NBPR data evidencing application and
placement data.
• Stakeholder feedback re. policy updates.
• Feedback for CIR.
Link to Education and Families Priority: Improvement in children and young people’s health and wellbeing, Vulnerable Groups- improved outcomes for
vulnerable groups
Link to the Plan for North Lanarkshire: Transforming Places
NIF Priority Improvement in Children and Young People’s health and wellbeing; Placing human rights and needs of every child at the centre of
education, Closing the attainment gap between the most and least disadvantaged children and young people.
NIF Driver Parent/carer Involvement and engagement, Performance information, School and ELC improvement.
Aim Expected Outcomes Summary of Key Actions Session 2023-24  How will we measure our success?
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Aim Expected Outcomes
(What we will measure and report
on)
Summary of Key Actions Session 2023-24  How will we measure our success?
(What we will measure and report
on)
Leadership Model
for Town and
Community Hubs:
Learners will
benefit from high
quality learning
environments
designed for 21st
Century
curriculum
delivery.
Continued implementation of
schools and Centres modernisation
programme. 
(TBC)
• Continued implementation of town and
community hub delivery plan.
• Continue to monitor the impact of Hub Delivery
Model.
• Continue to work with relevant partnerships
through robust and well managed consultation and
delivery processes.
• Community Town Hub implementation
plan updates.
• Regular progress update(s) -
infrastructure and finance.  Consultation
evidence.
• Leadership Model established and
feedback from stakeholders. 
Active Travel
Strategy: To
improve learners
health and
wellbeing and
reduce our
carbon footprint
through increased
opportunities for
active travel.
Reduce our
carbon footprint
through increased
opportunities for
active travel. 
Outcome of the transport review -
Reduction in Carbon Footprint (TBC).
• Continue to implement transport review.
• Continue to audit and identify safe walking routes.
• Support schools to revise travel plans. 
• Develop a communication strategy to promote
active travel.
• Highlight links with sustainability and North
Lanarkshire's commitment to reducing its carbon
footprint.
• Outcome of transport review.
• Increased numbers of pupils walking to
school. Increased number of pupils
cycling to school. Increased engagement
in Bikeability training. Monitoring of
travel plans.  Stakeholder feedback. 
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Appendix 1: NL Key Performance Measures (Including core and core plus stretch aims and KMS identified in performance management framework)
Please note: Attainment data is provisional and may be subject to slight changes following Scottish Government cleansing exercise and confirmation of SQA
appeals results.
Key Performance Measure Baseline
%
June
2024
RAG Status
% of pupils (P1, P4 and P7 combined) achieving expected levels or better in literacy  75.5  
% of Q1 pupils (P1, P4 and P7 combined) achieving expected levels or better in literacy 67.8  
% of primary pupils (P1, P4 and P7 combined) achieving expected levels or better in numeracy 81.3  
% of Q1 primary pupils (P1, P4 and P7 combined) achieving expected levels or better in numeracy 75.0  
% of S3 pupils achieving third level or better in literacy (based on reading, writing and talking and listening (Core
Plus)
84.3  
% of S3 Q1 pupils achieving third level or better in literacy (based on reading, writing and talking and listening
(Core Plus)
79.5  
% of S3 pupils achieving third level or better in numeracy (Core Plus) 85.1  
% of S3 Q1 pupils achieving third level or better in numeracy (Core Plus) 78.1  
% of leavers achieving 1 or more awards at SCQF Level 5 or better  86.0  
% of Q1 leavers achieving 1 or more awards at SCQF Level 6 or better 76.4  
% of leavers achieving 1 or more awards at SCQF Level 6 or better 61.1  
% of Q1 leavers achieving 1 or more awards at SCQF Level 6 or better 45.3  
Core Plus Stretch aims   
% Attendance Primary 91.1  
% attendance Q1 Primary 88.6  
% Attendance Secondary 85.4  
% Attendance Q1 Secondary 81.6  
% of leavers achieving S5 1+ Higher 52.9  
% of Q1 leavers achieving S5 1+ Higher 37.4  
% of P4 learners achieving expected level for writing 73.5  
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Key Performance Measure Baseline
%
June
2024
RAG Status
% of Q1 P4 learners achieving expected level for writing 66.0  
NLC Performance Management Target   
Parent satisfaction - % parents agree or strongly agree that the school is well led and managed 88.8  
Parent Satisfaction - % of parents that agree that they receive helpful, regular feedback about how their child is
learning and developing.
85.8  
Parent Satisfaction – Overall % of parents that agree/strongly agree that overall they are satisfied with the school. 91.0  
HMIe Inspection Results, early years- % positive reports (Using new measure – good or above) 67.0  
HMIe Inspection Results, schools - % positive reports (Using new measure – good or above) 71.0   
*Final SCQF for 2023 leavers will be reported when the Summary Statistics for Attainment and Initial Leaver Destinations 2023 data is published in February
2024.
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Page 198

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North Lanarkshire Council
Report
Education, Children and Families Committee 
Does this report require to be approved? ☒ Yes   ☐ No
Ref    JO’N/MO’H Date 21/11/23 
Scottish Attainment Challenge Report Session 2022-23 
From  Janie O’Neill, Chief Officer (Education - South)  
E-mail oneillja@northlan.gov.uk Telephone 01698 302534 
Executive Summary
In November 2021, the Cabinet Secretary for Education and Skills announced plans for the
continuation of the Scottish Attainment Challenge (SAC) from 2022-23 to 2025-26. Notably,
this plan outlined a reconfigured model through which all Local Authorities would benefit
through a new funding model, now referred to as Strategic Equity Fund (SEF).  North
Lanarkshire’s SEF funding for session 2022-23 was £6,454,948, however, as part of this
refresh, funding will reduce by circa £3,000,000 over the next three years. 
This report provides Education, Children and Families Committee with an update on
progress of the SAC programme within North Lanarkshire for session 2022-23 and outlines
how the tapered funding will be managed to build stronger linkages between services to
support children and young people, to raise attainment and help close the poverty related
attainment gap.   
The new SEF approach also introduced the requirement for Local Authorities to identify
stretch aims (targets) and submit these to the Scottish Government.  These aims are
categorised as ‘core’ and ‘core plus’.  Core aims are set by the Scottish Government, and
core plus aims are set by the Local Authority. 
This report specifically updates members on 5 key areas:
• The reconfigured SEF Core model in North Lanarkshire
• A summary of progress made, during session 2022-23, against targets identified
within North Lanarkshire’s SEF Plan (Key Deliverables).
• Evaluated stretch aims for session 2022-23
• Identified stretch aims for session 2023-2024
• Information outlining how Pupil Equity Fund (PEF) was used last academic session. 
Recommendations
It is recommended that the Education, Children and Families Committee: 
1) endorse the contents of this report and the accompanying appendices, 
2) approve the identified Stretch Aims for sessions 2023-2026. 
Item 7
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1. Background 
1.1 The Scottish Attainment Challenge (SAC) is a major Scottish Government initiative
designed to achieve equity in educational outcomes by closing the poverty related
attainment gap for children and young people. This model has evolved since it is
inception, and the diagram below summarises the main changes. 
1.2 As highlighted in the diagram above, the previous phase of the Scottish attainment
challenge finished at the end of session 2021-22 with a reconfigured model Strategic
equity fund (SEF) being introduced from 2022-26. Within the new SEF model, all 32
Local Authorities now receive funding.  This subsequently impacts on the amount of
funding provided to individual Local Authorities with some Local Authorities, including
North Lanarkshire, noting a reduction in their funding. 
1.3 The new SEF approach also introduced the requirement for Local Authorities to use
local intelligence and data to identify stretch aims (targets) for various measures and
to submit these to the Scottish Government.  These measures are categorised as ‘core’
and ‘core plus’. The core elements are part of a requisite package of measures
identified by Scottish Government and core plus enables Local Authorities to identify
further aims, measurable by either local or national data. Core plus aims should be
measurable (qualitative or quantitative) and underpinned by locally identified indicators
of progress. 
1.4 Initially the 2022-23 stretch aims were set over a one-year period however, from
session 2023-24 stretch aims guidance changed and Local Authorities were advised to
set these aims over a three-year period. Progress towards 2022-23 stretch aims is
provided in Appendix 1. 
The Plan for North Lanarkshire
Priority  Support all children and young people to realise their full potential
Ambition statement
(9) Invest in early interventions, positive transitions, and
preventative approaches to improve outcomes for children and
young people
Programme of Work Resilient People
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1.5 Within North Lanarkshire, SEF is used to support and complement the broader range
of improvement activity across the Service to ensure that all children and young people
reach their full potential, with a specific focus on raising attainment and closing the
poverty related attainment gap. Our work has centred around accelerated, targeted
improvement activity in literacy, numeracy and health and wellbeing. 
1.6 Education and Families officers created North Lanarkshire’s ‘Key Deliverables’,
essentially our SEF plan, for session 2022-23 and submitted this to the Education and
Families Committee in November 2022 and subsequently the Scottish Government. 
This plan outlined our approach to closing the poverty related attainment gap through
focused improvement activity across several complementary workstreams. These
workstreams are across 3 distinct areas:  Curriculum, Learning and Teaching, Learner
Journeys and Pathways and Health and Wellbeing/Empowering our Clusters.  It had
clear links to National Improvement Framework (NIF) drivers and the previously
approved North Lanarkshire Programme of Work. 
1.7 Throughout session 2022-23, North Lanarkshire provided regular progress updates to
Scottish Government, as part of agreed reporting procedures. As part of this reporting
process, local authorities include progress against identified attainment targets,
including performance gathered from the recently uplifted Achievement of a Level
(ACEL) data. 
1.8 ACEL data is a national measure used by the Scottish Government to measure pupil
achievement of a level within literacy and numeracy, based on teacher professional
judgement, at four key stages within the Broad General Education (BGE). The
measurable stages are P1, P4, P7 and S3. 
1.9 Pupil Equity Funding (PEF) refers to additional funding allocated directly to schools. 
This funding should be used to provide targeted support to identified learners to close
the poverty related attainment gap. The Scottish Government has committed to this
funding as part of the new phase of the Scottish Attainment Challenge (SAC)
programme from 2022-26. 
1.10 While the PEF forms part of the overall £1 billion Scottish Government funding, the
governance arrangements are significantly different, with funding delegated to the
individual educational establishments, with Head Teachers responsible for controlling
and monitoring PEF spend in accordance with the Scottish Government guidance.
Head Teachers provide detail of their rationale and approaches through the
improvement planning process and the Education and Families service provide detail
to the Scottish Government through the Standards and Quality Report and overall SAC
reporting requirements. 
1.11 Although PEF funding is devolved directly to Head Teachers, Local authorities should
‘provide guidance on how approaches to the use of Pupil Equity Funding at school level
can contribute to local aims. School plans should inform the local authority stretch aims
and local authority aims should be reflected in school plans as part of a two-way
collaborative process.’ (PEF National Operational Guidance, 2023) 
1.12 Enhanced governance arrangements were put in place to monitor framework and non-
framework spends of PEF during session 2022-23 to enable officers to identify trends
and provide additional support and challenge as required. 
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2.1 Report 
Scottish Attainment Challenge Summary of Progress 2022-23 
2.1.1 In November 2022, North Lanarkshire submitted a plan to Scottish Government
outlining their approach to closing the poverty related attainment gap through focused
improvement activity across several complementary workstreams, as illustrated in the
diagram below. 
2.1.2 This plan highlighted our commitment to building strong linkages between services to
support children and young people.  It sought to strengthen and enhance our
empowering cluster work and to support locality-based integration and improvement
activity. 
2.1.3 The plan strengthened a number of existing interventions enhancing our strategic
approach to improvement. Notably, some of these approaches are partially or wholly
funded through SAC, therefore work is ongoing to evaluate future sustainability. 
2.1.4 These approaches include:
• The Statutory Leavers’ Pathways Programme
• The Virtual School for Care experienced Young People
• The Digital School
• The Cluster Based Improvement and Innovation Leads
• The Pedagogy Team
• The Literacy and Numeracy Hubs
• Curriculum Development work including Learning, Teaching and Assessment
(Moderation) 
2.1.5 Appendix 2 provides a full copy of the report submitted by North Lanarkshire Council
to Scottish Government in June 2023, summarising progress during session 2022-23.
The submission gives detail and evidence of the success of the various interventions
and programmes of work, contained within the Key Deliverables plan and highlights
areas for improvement. 
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2.1.6 The Scottish Government requires Local Authorities to provide submissions around the
following key themes: 
• Learning and Teaching
• Assessment
• Partnerships
• Professional Learning 
2.1.7 As part of our submissions around the first two themes, a range of data, including
attainment data, Curriculum for Excellence (CfE) and SQA senior phase data is
analysed to identify trends, track improvements, and inform future planning. 
2.1.8 ACEL data is used to measure progress towards the stretch aims in the Broad General
Education (BGE) and SQA is used for Senior Phase.   The ACEL data reflects
significant improvements in Primary 1, 4 and 7.  However, further areas for
improvement have been identified at the S3 stage and will be addressed in the SEF
plan, moving forward. 
2.1.9 The table below outlines overall ACEL performance in literacy, as of June 2023, and
indicates an overall increase in attainment at P1, P4 and P7 against session 2021-22. 
2.1.10 Encouragingly, this year’s data not only indicates a positive upward trend from last
year’s data at P1, P4 and P4 in literacy, but is also our best performance to date, at the
primary stages.  This is a positive sign and reflects the impact of a number of
improvement interventions including the refreshed Quality Improvement (QI)
framework.  These interventions include pedagogy team input, leadership opportunities
and the empowering cluster model all of which allow for a more bespoke package of
support for individual schools and pupils, based on analysis of need. 
2.1.11 The table below outlines a similar trajectory in overall attainment in numeracy.  It should
be noted that NLC numeracy attainment figures at primary are higher than literacy
attainment figures. This differs from the national trend wherein literacy attainment is
higher than numeracy attainment level. This should be noted when comparing rates of
progress between literacy and numeracy. 
2.1.12 There was a marginal dip across most organisers in S3.
Numeracy 2018 2019 2021 2022 2023
P1 83.38% 84.98% 82.23% 84.11% 86.62%
P4 73.18% 75.67% 72.21% 76.82% 77.33%
P7 71.37% 75.75% 73.96% 77.12% 80.24%
P1,4,7 75.87% 78.74% 76.13% 79.42% 81.32%
S3 90.08% 85.02%  85.34% 85.09%
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2.1.13 Most importantly, analysis of performance of trends over time shows steady
improvement in outcomes for learners in Quintile 1 (most deprived). 
2.1.14 As no data was collected during session 2019-20 due to the pandemic, it is not possible
to compare cohort comparisons for this academic session but will be referenced again
in next year’s report. 
2.1.15 As illustrated in the tables below, the gap between the least deprived (Quintile 5) versus
the most deprived (Quintile 1) has reduced in both literacy and numeracy for P1, P4
and P7 pupils.  
Combined Gap for all schools comparing Q1 versus Q5
Literacy 2018 2019 2021 2022 2023
P1,4,7 SIMD Q1 59.80% 63.00% 59.90% 63.90% 67.70%
P1,4,7 SIMD Q5 83.10% 81.70% 82.30% 83.00% 86.10%
Gap 23.30% 18.70% 22.40% 19.00% 18.40% 
Numeracy 2018 2019 2021 2022 2023
P1,4,7 SIMD Q1 68.30% 72.20% 67.60% 72.60% 75.00%
P1,4,7 SIMD Q5 87.80% 87.20% 88.30% 89.20% 90.80%
Gap 19.40% 15.00% 20.70% 16.60% 15.90% 
2.1.16 It is worth noting that additional staffing has been deployed at the primary stages during
session 2022-23, funded through SEF to support educational recovery and to raise
attainment. As part of this additional staffing, Cluster Attainment Teachers (CATs)
provided targeted support to learners from Q1 to support improved attainment, as
evidenced below.  Overall, 2832 supports were delivered by CATs last session, with
84.2% of pupils living in SIMD 1-3. 
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2.1.17 This additionality, combined with other strategic improvement efforts, has impacted
significantly on our ACEL results and improved performance.  The challenge of
maintaining this improvement trajectory moving forward is understood in the context of
a reduced funding model. Evidence also suggests that post pandemic some children
and young people are presenting with more complex needs/barriers requiring extensive
support with health and wellbeing, literacy and numeracy. This may impact on the pace
of improvement.  Nonetheless despite these challenges, the service remain entirely
committed to the improvement agenda. 
2.1.18 Based on the measurable success of our approaches to date, we will continue to fund
circa 23 FTE cluster attainment teachers (CAT) through SEF funding for session 2023-
24 to enable us to provide targeted support to learners. 
Senior Phase
2.2.1 North Lanarkshire’s average complementary tariff scores are in line with, or above, the
National average in most SIMD cohorts across S4, S5 & S6.
2.2.2 The table below shows improvement in the numbers of young people in S4 achieving
5 National 3 (2%) and National 4 (2%) qualifications enabling over 150 more of our
young people to be more employable on leaving school than in 2022.
2.2.3 The table also shows a small drop in the numbers of young people in S4 achieving 5
National 5 qualifications (-0.8%), however this figure has still risen against pre-covid
levels enabling around 100 more of our young people to have access to Higher level
learning programmes in school and further education than in 2019. 
S5 and S6 Exam Results summary
2.2.4 The table below shows improvement against pre-covid levels in the numbers of young
people in S5 achieving 3 Highers (0.5%) enabling more of our young people to have
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access to a wider range of higher and further education programmes in colleges and
universities, and greater credentials for the job market than in 2019. However, this
figure has dropped against 2022 (-4.2%) 
2.2.5 The table also shows improvement against pre-covid levels in the numbers of young
people in S5 achieving 5 Highers (2.5%), similarly enabling more of our young people
to have access to a wider range of higher and further education programmes in colleges
and universities, and greater credentials for the job market than in 2019. However, this
figure has dropped against 2022 (-1.4%) 
2.2.6 In addition, the table shows improvements in the numbers of young people in S6
achieving an Advanced Higher from 2022 (0.8%). There is an increase of 1.1% in this
measure since 2019. 
Q1-Q5 Attainment Gap
2.2.7 As noted in the table below, more learners from Q1 achieved Nat. 3 and Nat. 4 awards
than in 2022, returning to pre-pandemic levels (2019). 
2.2.7 The table below displays the attainment gap data between Quintile 1 and Quintile 5 for
2019, 2022 and 2023. This allows comparison from last session and also against pre-
pandemic levels.
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2.2.8 There are increasing numbers of Q1 learners being presented at N3 from 2019. 
2.2.9 This year has the highest number of N4 Q1 presentations and awards, with Q1
outperforming Q5. 
2.2.10 There are relatively high N5 presentation numbers but a slight reduction in passes
when comparing with 2022 data. However, this measure exceeds 2019 performance
in number of pupils passing. 
2.2.11 There is the highest number of Q5 Nat 5 presentations in 2023, with no change in the
gap from 2022- 2023. 
2.2.12 There are relatively high presentation numbers for Highers for Q1 learners and
attainment figures circa 2019 attainment rates. The 2023 presentation numbers remain
relatively high with performance roughly back to 2019 levels. 
2.2.13 This session sees the highest no. of Q1 presentations & award for Advanced Highers.
There is an increase in Advanced Higher presentations and performance in Q5 is
steady. Notably, there is a reduction in attainment gap for Advanced Highers. 
2.2.14 Notably, when comparing attainment trends over time in the Senior Phase data should
be reviewed cautiously due to changing exam arrangements. 
SAC Scottish Government Report - Progress Highlights
Learning and Teaching 
2.3.1 During session 2022-23, progression pathways in literacy, numeracy and digital
learning were developed from Early to Third level.  The pathways were designed to
support progression within and across Curriculum for Excellence levels, ensuring
learners benefit from cohesive and progressive learning pathways that support
knowledge and skills development, improving outcomes. These have been well
received by establishments, and work is now underway to develop further curricular
pathways.
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2.3.2 Learning Hub Education Support Officers (ESOs) provide regular, high-quality
professional learning on learning, teaching and assessment, and effective pedagogical
practice and interventions in literacy and numeracy. This is an example of an
intervention where we can measure impact.  Last session, they delivered high-quality
continuous lifelong professional learning (CLPL) to 1,930 staff from Primary,
Secondary, ASN and Early Years establishments.  
2.3.3 ESOs have continued to work with North Lanarkshire’s Psychological Service and the
Robert Owen Centre to ensure that the pedagogical approaches recommended are
underpinned by the most up to date evidence-based research. A full literature review
of our active literacy approach is currently being carried out by the Robert Owen Centre,
and findings of this will inform future revisions of the programme and high-level
messages will be reported upon as appropriate. 
2.3.4 Income generated from continuous lifelong professional learning opportunities
provided by the SAC team (Learning Hub) during session 2022-23 totalled £28,800,
and we have an ambitious income generation plan in place for the current session. 
2.3.5 Last session we continued to use SEF to support and enhance the work of the Digital
School increasing our focus on developing a sustainable approach to digital
developments. Learning Hub ESOs worked in partnership with the Digital team to
create and quality assure learning experiences provided through the Virtual Classroom. 
This joined up approach enhanced moderation processes and improved the quality of
learning experiences for learners.   
2.3.6 Since August 2022 there have been 136,788 visits
to the Virtual classroom and the learning
experience for children and young people has
been expanded to include core learning for
literacy, numeracy, health and
wellbeing and other core areas including
Developing the Young Workforce.  This
exemplified learning supports and
enhances progression planners and
thematic learning rooms. 
2.3.7 During academic session 2022-23, the Digital
School team tracked an increased usage of
the Virtual Classroom. In part this was
attributed to exemplified learning such as the well-publicised Tech Tuesdays, which
gives a focus on a range of computing science and digital literacy skills, which staff can
use in class to improve outcomes. The image below shows the progress to date of
Tech Tuesdays as an example of the progression in the Virtual Classroom. 
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2.3.8 Next session,
we will explore
additional
tracking
approaches that can be used to track the impact of digital support and learning
opportunities and the impact on improving outcomes for identified learners.
SAC Scottish Government Report – Progress Highlights Assessment
2.4.1 Analysis of published inspection results for session 2022-23, indicates that we are
performing well within Quality Indicators (QIs) 1.3, Leadership of Change and 3.1,
Ensuring Wellbeing, Equality and Inclusion.  However, analysis results indicate that the
Service should continue to focus on QIs 2.3, Learning, Teaching and Assessment and
3.2. Raising Attainment and Achievement.   
2.4.2 Therefore, a comprehensive programme of professional learning is offered annually to
all establishments for learning, teaching and assessment, including moderation.  This
enables us to support schools to strengthen their assessment and moderation
processes which in turn will improve the accuracy of teacher professional judgements,
impacting on quality indicator 3.2. 
2.4.3 During session 2022-23, there was increased interest and demand for input from the
ESO for Learning, Teaching and Assessment (LTA), as evidenced in the table below. 
Acknowledging the positive impact of the LTA ESO within the Primary sector, a number
of our Secondary establishments are working with the LTA ESO and the Pedagogy
Team to share good practice across the sectors, strengthening the BGE overall. 
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2.4.4 Moderation events take place bi-annually, organised by the West Partnership Regional
Improvement Collaborative.  North Lanarkshire had the highest participation rate of any
West Local Authority, with almost all establishments involved achieving successful
outcomes. 
2.4.5  Data is also currently collected for national standardised assessments and is
incorporated in Local Authority data dashboards, to be used by Education and Families
Managers during support and challenge improvement visits.
2.4.6 While our self-evaluation evidence indicates Head Teachers are becoming more
confident in analysing a range of data to support planning for continuous improvement,
we will continue to focus on this area to promote consistency of standards and validity
of assessments, across North Lanarkshire.   
2.4.7 We will also monitor HMIE results and feedback from Validated Self-Evaluation Visits
to track progress and evidence impact. 
SAC Scottish Government Report – Progress Highlights - Partnerships 
2.5.1 The Education Psychology Service continue to provide a number of supports around
the GIRFEC staged intervention model.  These include nurturing approaches and self-
evaluation, with 89 schools having now completed the nurture self-evaluation
framework. 
2.5.2 Family Engagement Support Assistants (FESAs) were introduced last session to
provide additional targeted support for children and families whose attendance was
cause for concern.  We currently have 11 in post and plan to extend this to 18. In
session 2023-24. In total, during session 2022-23, FESAs engaged with 116 pupils,
and improved the attendance of 55% of young people, as evidenced below: 
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2.5.3 As part of our Health
and Wellbeing
workstream, we
are collaborating and working with colleagues in Health to drive forward wider
community-based health priorities. As a result of this effective partnership working,
North Lanarkshire are on track to become the first Local Authority in Scotland to
achieve the Breastfeeding Friendly Scotland gold accreditation.  100% of our
establishments are working towards the award, with 96% of our early years’ settings
having already achieved it.   
2.5.4 Last session, our SEF fund was also used to support NLC’s Active Schools service to
allow them to provide enhanced programmes for secondary school aged girls and
Additional Support Needs (ASN) pupils to improve their physical health and wellbeing.
The ASN programme continues to support establishments to develop a range of
sustainable sport and physical activity programmes for pupils in ASN schools across
the Authority, with the primary aim of improving health and wellbeing of the pupils
involved. Funding has also been utilised to provide a range of supports from specialist
local providers, for example through the provision of staff training and purchasing
bespoke resources to support programme delivery. 
2.5.5 SEF fund was also devolved
to the Community
Learning and Development
(CLD) team, who engaged with
parents and families through a
number of health and wellbeing
projects.  Last session they
worked with 538 parents via the
parental engagement
support programme.  The
graphics below indicate the
range of work they carried
out and the outcomes achieved. 
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2.5.6 As reported previously, changes in our operational approach and the move to the
cluster model within a more interconnected Education and Families structure have
allowed us to develop a more consistent and holistic approach in supporting children
and young people. The Cluster Improvement and Integration Lead (CIIL) continue to
support clusters around closing the poverty related attainment gap and to support
clusters and individual establishments with interventions and resources. 
2.5.7 CIILS play a key role in developing a strategic approach to cluster improvement by
coordinating effective and strategic planning to develop and embed improvement
capacity within the system. The CIIL Team (15 officers) work towards raising attainment
and tackling the poverty related attainment gap across the 23 clusters.  They work
closely with Cluster Chairs (Head Teachers) to identify priorities and are involved in
workstreams that directly or indirectly support cluster needs. 
2.5.8 SEF Funding continues to support North Lanarkshire’s Pathways Programme, targeted
at young people most at risk of entering a negative destination post-school. 
2.5.9 During session 2022-23, 141 young people enrolled on the programme. 16 young
people returned to school within the first 6 weeks of the programme and of the other
125 young people, 96% entered a positive post school destination. A breakdown of
initial destinations is provided in the tables below. 
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2.5.10 SEF Funding continues to support North Lanarkshire’s Future Friday programme.  Data
from session 2022-2023 indicates that:
o over 60% of young people have attended at least one session. 
o 34% of attendees are from SIMD 1-3. 
o 12% of attendees have additional support needs. 
o an average of 18.5% of care experienced young people engaged in activities
each week. 
2.5.11 Analysis of qualitative and quantitative data shows increasing attendance and
engagement from young people with this programme.  For session 2023-24, we will
further strengthen our ability to report on the impact of this programme but refining our
ability to report on the progress of specific groups of learners, including learners from
Q1.  We will also continue to seek opportunities to enhance the options available for
learners. 
2.5.12 An improvement group has now been established, with a specific focus on looking at
increasing engagement of target groups. This should provide more consistency across
all schools and support the identification of improvement priorities moving forward. 
Police Partnership 
2.5.13 In 22/23 the distribution of police officers in schools was restructured. This was based
on a process considering SIMD levels, clothing grant entitlement and free school meal
entitlement. We currently have 8 officers across 12 of our 23 secondary schools. 4
schools have full time officers with another 8 schools having a half time officer each. 
Partnership with Fire Service (SFRS) 
2.5.14 This partnership with the SFRS has resulted in a weeklong universal provision of a
course being offered to all secondary schools. This session, additional courses were
offered to ASN schools and the Virtual School.  Feedback from children, staff and
partnership about the impact of this programme is very positive. 
Virtual School 
2.5.15 In utilising the CECYP funding, North Lanarkshire Council made the decision to
establish a Virtual School for Care Experienced Young People. The Virtual School is a
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not a physical school.  It is a relationship-based service operating within the legislative
principles of Getting It Right for Every Child (GIRFEC), United Nations Convention on
the Rights of the Child (UNCRC) and The Promise. Underpinned by these policy
directives, Virtual School provides an effective platform to facilitate discussions which
challenge and support schools to fulfil their responsibilities and achieve NLC’s
aspirational targets in relation to improving positive outcomes for care experienced
learners. 
2.5.16 Currently 1,401 young people of school age fall within the remit of Virtual School in
North Lanarkshire (including 260 learners from neighbouring councils) with a further
additional 96 being educated out with North Lanarkshire due to the location of their
care placement and/or educational provision. Support is also provided to a small
number of early years children for transition to school and post 16 young adults who
are at significant risk of not achieving a positive school leaver destination. The Virtual
School adopts a strengths-based approach and ensures the young person’s holistic
needs, individual interests and voice is central in planning support. Significant time is
invested in developing positive, trusting relationships with young people and their
families to secure positive outcomes. Currently, Virtual School is directly supporting
190 young people, 31 primary and 159 secondary or post 16. In session 2022 – 23 a
total of 80 National 3 and 4 level qualifications were achieved by 33 young people –
improving their future career prospects. Over the past four sessions 240 awards have
been achieved by 101 young people. 
SAC Scottish Government Report – Progress Highlights
Professional Learning
2.6.1 A suite of leadership programmes has been developed within North Lanarkshire. The
graphic below gives an outline of the courses currently on offer, delivered by North
Lanarkshire staff. It is worth noting that North Lanarkshire now have six programmes
that are fully endorsed by Education Scotland, following rigorous application and panel
processes. 
2.6.2 Participation and interest in the programmes remain high with 64 Principal Teachers,
41 Depute Head Teachers and 17 Head Teachers registered this session.  From the
Head Teacher and Depute Head Teacher cohorts, 8 of the participants are from Local
Authorities out with North Lanarkshire Council. 
2.6.3 Last session we adapted the programme for the sessions based on an analysis of need
and have now incorporated bespoke sessions, delivered by our Scottish Government
Attainment Advisor, focusing on measures and outcomes, evaluative writing and equity
and tackling poverty. This builds capacity of aspiring leaders to lead change and
improvement and measure impact.
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2.6.4 We are committed to collaboration within and across the West Partnership and have
used various platforms including the biennial, cross-sector SAC conference to facilitate
showcasing best practice.  Furthermore, North Lanarkshire has presented seminars at
the recent SAC Leads national event and SAC national conference on our empowering
clusters approach, evidencing the good practice within NLC.  
2.6.5 The SAC programme will continue to support the Innovation and Improvement Hub (the
Hub) which was launched in September 2020 as part of the wider North Lanarkshire
Learning Management System. The Hub is multi-functional.  Firstly, it hosts a
‘repository’, where practitioners and leaders across the service can engage and/or
contribute evidence informed practice. Secondly, it is as an e-learning platform, with a
performance driven focus in line with organisational objectives.  Finally, it aligns
Education and Families by having a ‘one stop shop’ platform for all users, with bespoke
staff learner journeys within it. 
2.6.6 The Innovation and Improvement Hub continues to be a central focal point for a variety
of users across Education and Families. The table below illustrates current levels of
staff engagement per month across the period of August 2022-June 2023. 
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2.7 Next Steps: Reconfigured NL SEF Plan 
2.7.1  Updated SEF planning guidance states that Local Authorities should consider the
totality of Scottish Government Funding, including Strategic Equity Funding (SEF),
Pupil Equity Funding (PEF) and Care Experienced Children and Young People
(CECYP) Funding, working collaboratively with Head Teachers, senior leaders and
other partners to identify how the funding is best utilised to enhance local plans to tackle
the poverty-related attainment gap and contribute to the mission of the Scottish
Attainment Challenge.  It emphasises that Strategic Equity Funding must be used to
deliver targeted activities, approaches or resources which are clearly additional to
universal local improvement plans. 
2.7.2 In response to this guidance and local self-evaluation data, NL produced a reconfigured
SAC plan, approved by SLT in February 2023, identifying a core programme of activity
that can be achieved over three years, to ensure that there is minimum disruption and
maximum benefits to learners, under the tapered funding, as noted in the table below. 
Strategic Equity Funding
Local Authority 2022/2023 2023/2024 2024/2025 2025/2026 
North
Lanarkshire
£6,454,948 £5,431,037 £4,407,126 £3,383,214 
2.7.3 The reconfigured core plan is designed to strengthen core activity and provide   
meaningful actions to address the poverty related attainment gap. Associated costing 
equates to circa £3 million to allow for longer term planning of improvement activity 
under SEF.
2.7.4 Out with the circa £3 million core model, an additional £2.4 million is available to 
further improve the model in session 2023-24. The SAC board will continue to provide  
oversight and governance of planned use of the remaining balance to ensure 
decisions are based on self-evaluation evidence and best value decisions.
2.7.5 As part of this refresh, we have adapted the role and function of a number of supporting
staffing structures within, and contributing to/adjacent to the wider SAC Team, in
particular in relation to teams deployed to empower and build staff capacity and
improve outcomes for learners. This will enable us to continue to build upon existing
good practice and provide support directly to individual establishments and clusters.
2.7.6 Notably, we have introduced 4 Curriculum Manager posts. 3 out of 4 of these posts 
have now been filled and we are in the process of interviewing for the remaining post. 
The revised team will have a specific focus on developing the curriculum and 
strengthening current approaches to improving pedagogical practice within North 
Lanarkshire, to ultimately improve outcomes for learners. 
The diagram below illustrates the previously approved core model. 
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2.7.7 We are continuing to work with colleagues in Human Resources to manage the
restructure process and a further update will be provided at the next SAC board
meeting.
2.8 Stretch Aims 
2.8.1 The new approach to SEF requires Local Authorities to use local intelligence and data
to identify stretch aims (targets) for various measures and to submit these to the
Scottish Government.  These measures are categorised as ‘core’ and ‘core plus’. The
core elements are part of a requisite package of measures identified by Scottish
Government. Core plus targets are targets identified by local authorities based on their
own data and intelligence. 
2.8.2 At a minimum, core stretch aims should include targets for both overall progress and
for reducing the poverty-related gaps (Q1 vs Q5) in the following areas. 
2.8.3 It is worth noting that the
introduction of all Scottish Credit and
Qualification Framework (SCQF) 5
and 6 measures, as opposed
to SQA A-C awards, was intended to
capture a wider portfolio and
range of attainment data and
changes to curriculum rationale,
design, and pathways.  Within the
North Lanarkshire context this
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allows us to incorporate some of the wider opportunities available through programmes
such as Future Fridays etc. 
2.8.4 The “core plus” element enables Local Authorities to identify further aims, measurable
by either local or national data. Core plus aims should be measurable (qualitative or
quantitative) and underpinned by locally identified indicators of progress. Local
Authorities are required to demonstrate the progress and impact of supports and
interventions. There should be clear narrative on how Scottish Government Funding
(PEF, SEF and CECYP funding) contributed to local approaches to meeting locally
identified stretch aims.   
2.8.5 Progress towards our previously approved core and core plus aims for session 2022-
23 is outlined in Appendix 1 and the associated commentary highlights a number of
successes and next steps.  Notably, we set aspirational core plus aims for reducing
exclusion for care experienced children and young people and made remarkable
progress in this area, reducing exclusions by 88%. 
2.9 Proposed stretch aims for 2023-2026. 
2.9.1 To facilitate longer term planning, the Scottish Government has advised from session
2023-24, Local Authorities should now set stretch aims over a three-year period. 
2.9.2 To ensure our processes for identifying our 3-year stretch aims was robust we analysed
a substantial amount of additional research and data, including analysing local and
national comparator figures, trends over time and averages.  We created various
modelling scenarios to determine what percentages would be both aspirational, as well
as realistic, and what effect this will have on narrowing the gap between the least and
most disadvantaged.  Provisional/proxy 2022-23 data was used as a baseline for SCQF
measures; however, officers are asked to note that attainment data may change, post-
appeal and upon the finalisation of leavers’ data in February 2024.  For some indicators
the 2022-23 data was out with the normal trajectory and so this has impacted on the
baseline and subsequently some of the targets set.  
2.9.3 Although the stretch aims were identified over a three-year period, LAs were asked to
identify annual trajectory targets within this.  It is however accepted that there will be a
level of tolerance applied to mid-term trajectory targets. 
2.9.4 In setting our targets we reflected on the potential tension between setting more
cautious targets that are potentially easier to achieve or setting aspirational targets that
will challenge us to strive for greater improvements. Based on last year’s performance,
and research evidencing that setting more challenging targets leads to better
outcomes, we have set ambitious targets. 
2.9.5 Based on our self-evaluation evidence and wider service level improvement work, we
identified 4 core plus stretch aims: 
• P4 writing (CfE first level)
• BGE S3 CFE 3rd level Literacy combined
• BGE S3 CFE 3rd level Numeracy combined
• S5 1+ Highers (all candidates based on S4 roll) 
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2.9.6 Areas were selected to reflect trends in data and ongoing service improvement work
around the curriculum rationale and development of pathways for learners.  Core
Stretch Aims have been set for sessions 2023-26 and can be viewed at Appendix 3. 
2.10 Pupil Equity Funding 2022-2023 
2.10  The following section gives some detail around the use, guidance and reporting for the
Pupil Equity Fund for financial year 2022-23. The narrative will also form part of the
Standards and Quality Report for 2022-23. 
2.10.1 North Lanarkshire continue to use a robust financial framework for Pupil Equity
Funding, which separates all Pupil Equity Fund awards/expenditure from core school
budgets. Historically a separate cost centre had been created for every school
receiving Pupil Equity Funding and this practice continues and ensures that relevant
expenditure at a school level is not subsumed within the wider school budgets and can
be easily tracked and monitored. 
2.10.2 An administration recharge is applied to all schools PEF grants.  This is a sliding scale
of 4% to 6% dependent on the value of the PEF grant.  This recharge has been applied
to cover central overhead costs in relation to payroll, procurement, legal, finance,
Human Resources, but also included a ‘paid up front’ access to the Pedagogy Team
training element.  This constitutes some of our universal offers e.g., CLPL for literacy
coaches, additional support at the additional or intensive end of the evaluation status. 
We propose that this will continue until the end of the SAC programme. 
2.10.3 National guidance is issued to help schools plan how they will most effectively invest
their Pupil Equity Funding (PEF) allocation to improve the educational outcomes of
children affected by poverty. All guidance is now located in the Improvement and
Innovation Hub and is accessible by all staff. 
2.10.4 We continue to use the SAC and PEF Procurement Framework which was developed
in 2018. The Framework supports Head Teachers in ensuring best value, gives
direction in terms of possible areas of focus, whilst also providing a mechanism to
support their decisions in terms of financial accountability. A revised Framework for
2023-27, with annual entry points, has been developed and approved at committee. It
was distributed to schools in October 2023. 
2.10.5 There are specific procedures in place to support Head Teachers in engaging with both
Framework and non-Framework suppliers and the Finance and SAC Team continue to
work together to monitor the amount of spend and support schools in further
documentation. 
2.10.6 Head Teachers submit their plans for PEF as part of their annual improvement planning
and reporting processes. The SAC and PEF Team have been involved in discussions
with schools to ensure there is a focussed and individual approach for each
establishment and, in conjunction with Education and Families Managers, further
discussions take place as part of the continued quality assurance process to ensure
progression. 
2.10.7 Officers analyse PEF plans to identify trends and patterns across the service and to
provided targeted additional support where required. 
2.10.8 During 2022-2023 Pupil Equity Funds of £9,682,080 were distributed to primary,
secondary and ASN schools across North Lanarkshire. In accordance with previous
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practice all funds were downloaded directly to establishments. In accordance with PEF
grant conditions establishments were also able to utilise unspent resources from the
previous financial year. 
2.10.9 A large percentage of schools have again used their PEF money in 2022-23 to appoint
additionality within their staffing complement in order to focus and take forward various
measures and interventions. Nurture continues to be a major focus along with literacy
and numeracy. 
2.10.10 The table below shows the range of staffing and resources that all North   
Lanarkshire schools utilised PEF spends for, during session 2022-23.  It evidences 
that: 
• 60.8% of schools appointed additional staff to deliver appropriate activities and
interventions with a focus on literacy, numeracy and health and wellbeing.
• 9.6% created promoted posts to support equity and excellence.
• 3.9% of schools continued to invest in digital devices. 
• 10.3% of schools invested in additional resources including literacy, numeracy and
wellbeing, to support interventions. 
• 2.3% of schools appointed additional support needs assistants.
• 5.2% of schools engaged with other agencies to support learning and wellbeing. 
2.10.11 The tables below evidence this breakdown of spends by sector. These evidence that
the majority of spends in the primary and secondary sectors were on additional
teaching staff, whereas in the ASN sector, the majority of spending was to engage with
partner agencies. 
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3. Measures of success 
3.1  Improved outcomes for
children, young people and
families and increased
attainment and reduction in the
poverty related attainment
gap. 
3.2  To contribute to a more empowered and collaborative system and to further close the
attainment gap in order to address the impact the Covid-19 emergency has had on
some of the most vulnerable children and families.       
4. Supporting documentation 
Appendix 1 Progress Towards 2022-23 Stretch Aims
Appendix 2 NL Tri-Annual Report 
Appendix 3 Proposed Stretch Aims 2023-24 
Janie O’Neill
Chief Officer (Education - South) 
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5. Impacts 
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
If Yes, has an assessment been carried out and published on the council’s
website? https://www.northlanarkshire.gov.uk/your-community/equalities/equality-
and-fairer-scotland-duty-impact-assessments 
Yes ☐ No ☐
5.2 Financial impact 
Does the report contain any financial impacts? 
Yes ☒ No ☐ 
If Yes, have all relevant financial impacts been discussed and agreed with
Finance? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
Following confirmation from Scottish Government that funding will be shared
between all 32 Councils rather than the current 9 Challenge Authorities, the result
for North Lanarkshire’s grant is a tapered reduction in comparison to the current
award value.     
The Scottish Attainment Challenge programme is grant funded by the Scottish
Government.   The approved North Lanarkshire plan for 2022/23 had a ceiling grant
value of £6,454,948. The total grant recovered for the session 2022 – 23 was
£6,454,948, equivalent to the full maximum ceiling value. 
During financial year 2022/23 Pupil Equity Funding totalling £9,682,080 was
distributed to  primary, secondary and special schools across North Lanarkshire. In
addition, establishments carried  forward PEF funding of £5,123,388 from  2021/22
into the new financial year. The full expenditure was £10,952,778. 
£3,852,674 figure was carried forward into 2023/2024. 
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☒ No ☐ 
If Yes, have all relevant HR impacts been discussed and agreed with People
Resources?
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Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact?
The SAC project lead is continuing to work with colleagues form HR to manage the
SEF core model restructure process and updates are presented to SLT for update
and approval. 
5.4 Legal impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☐ No ☒ 
If Yes, have all relevant legal impacts been discussed and agreed with Legal and
Democratic? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?   
Yes ☐ No ☒ 
If Yes, is the processing of this personal data likely to result in a high risk to the
data subject? 
Yes ☐ No ☐ 
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☐ No ☐
5.6 Technology / Digital impact 
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management,
or connectivity / broadband / Wi-Fi? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
Digital delivery continues to be developed across all SAC workstreams. We continue
to operate a mixed model and all workstreams are now using some form of
technology to support and facilitate their engagements. 
Where the impact identifies a requirement for technology, has an assessment been
carried out (or scheduled) by the Enterprise Architecture Governance Group
(EAGG)? 
Yes ☐ No ☐
5.7 Environmental / Carbon impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.8 Communications impact 
Does the report contain any information that has an impact on the council’s
communications activities? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.9 Risk impact
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Is there a risk impact? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or
Service or Project Risk Registers), and how they are managed? 
The risk associated with the implementation of SAC is regularly reviewed in line with
Council arrangements. Recognising the complexity of the challenge associated with
raising attainment and closing the poverty related attainment gap, we have included
this on the corporate risk register. We are working towards establishment of a core
SEF model worth circa. £3 million to facilitate longer term planning and allow for
easier management of the tapering funding.  Notably, we will continue to monitor the
impact of supports provided through core and core plus activity as there are some
programmes that are risk beyond June 2024. Current planning within the Strategic
Equity Fund is being managed with a view to potentially having to conclude some of
the activity out with the previously agreed core model. 
5.10 Armed Forces Covenant Duty 
Does the report require to take due regard of the Armed Forces Covenant Duty (i.e.
does it relate to healthcare, housing, or education services for in-Service or ex-
Service personnel, or their families, or widow(er)s)? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the provision which has been made to
ensure there has been appropriate consideration of the particular needs of the
Armed Forces community to make sure that they do not face disadvantage
compared to other citizens in the provision of public services. 
5.11 Children’s rights and wellbeing impact 
Does the report contain any information regarding any council activity, service
delivery, policy, or plan that has an impact on children and young people up to the
age of 18, or on a specific group of these? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact and the provision that has
been made to ensure there has been appropriate consideration of the relevant
Articles from the United Nations Convention on the Rights of the Child (UNCRC). 
The report outlines the work of Education and Families and partners to improve
outcomes for children and young people, with a specific focus on removing barriers
and closing the poverty related attainment gap. 
If Yes, has a Children’s Rights and Wellbeing Impact Assessment (CRWIA) been
carried out? 
Yes ☐ No ☒ 
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Appendix 1: Progress Towards 2022-23 Stretch Aims 
Progress towards our previously approved core aims for session 2022-23 is outlined below. 
The overall target for Combined P1, 4 and 7 literacy was exceeded by 1.5%. The Q1 level of
67.8% is in line with the target of 67.87%.  However, performance in Q5 significantly exceeded
our target of 83.7%, rising to 86.1%.  Therefore, the gap between Q1 and Q5 did not close as
predicted, due to high increase at Q5.  
Notwithstanding this, there has been an improvement in outcomes for Q1 learners.  Q1 learner
attainment increased from circa 63.9% in 2022 to 67.8% in 2023, therefore, we are improving
outcomes for learners in Q1, and we are fully committed to improving outcomes for all learners;
achieving excellence and equity. 
Overall achievement levels for P1,4 and 7 combined numeracy is 81.30%.  This is slightly
(1.08%) below our identified target of 82.38%. Our Q1 performance was broadly in line with
our target of 75.09%, with only a marginal 0.09% shortfall. However, like literacy, Q5
performance (90.7%) exceeded our target (90.26%), therefore, this impacted on the attainment
gap. Notably, the gap has reduced from 20.7pp to 15.7pp overall from previously published
2021 figures.  
Furthermore, there has been an improvement in outcomes for Q1 learners in numeracy. Q1
learner attainment has improved from 72.6% in 2022 to 75% in 2023, an increase of 2.4%. 
Therefore, we are improving outcomes for learners in Q1, and we are fully committed to
improving outcomes for all learners; achieving excellence and equity. 
Progress towards achieving this Stretch aim measure will be reported when the Summary
Statistics for Attainment and initial leaver destinations 2023 are published in February 2024. 
Current published data indicates that overall attainment figures are in line with the national 5-
year average (86.1%) and above the North Lanarkshire 5-year average of 85.65%.  At Q5, we
are above the Local and National 5-year average.  Faculty Head Conferences have been
planned for next session as a further support for senior leaders.
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Progress towards achieving this Stretch aim measure will be reported when the Summary
Statistics for Attainment and initial leaver destinations 2023 are published in February 2024. 
However, interim 2021-22 data overall is broadly in line with the Local Authority 5-year average
(61.84%). At Q1, current published data is approximately in line with the national 5-year
average of 45.65%.  Faculty Head Conferences have been planned for next session as a
further support for senior leaders. 
Although we did not meet our overall target of 93.6%, by achieving 92.8%, we exceeded our
Q5 target of 96.8% by 0.4%, and were only marginally below (<1%) our target for Q1 learners. 
Notably, there was a 1.3% increase across all measures from previously recorded 2021 data. 
Furthermore, we are above the 4-year national and local averages. 
Attendance continues to be a challenge at Local and National level, at both the primary and
secondary stages.  We propose that this continues to be a target next session.  Notably, early
evidence indicates that the Family Engagement Support Assistants (FESAs), funded through
SEF, and we are currently monitoring the impact at individual pupil level.  To date, 116 learners
have been supported by FESAs.   
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Core Plus Stretch Aim
Reduction in exclusions for CECYP 
• 88% reduction in exclusions for care experienced learners.               
• 88% reduction in days lost due to exclusion for care experienced learners.   
• 84% reduction in number of care experienced learners excluded from school. 
The success of our performance in this area reflects the exceptional work of the Virtual School
teams, supported by colleagues across the Service, over the past 2 years. Their work in
ensuring Care Experienced Children and Young People are engaged and supported in
education has been outstanding and this is reflected in their achievements in reducing
exclusions over the past 3 years and the ambitious targets set for 2024. 
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Scottish Attainment Challenge 
Triannual Report 3
June 2023
North Lanarkshire Council 
For Scotland's learners, with Scotland's educators
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2   |   Scottish Attainment Challenge: Triannual Report 3 – April to June 2023 
Contents 
Section 1    
1.1 Introduction
1.2 Progress towards next steps identified in Triannual Report 2 March 2023 
Section 2 
Theme: Learning, teaching and assessment
2.1 Learning and teaching
2.2 Assessment
2.3 Partnerships 
2.4 Professional learning 
Section 3 
3.1 Next steps for continuous improvement 
Section 4
4.1 Stretch aims
4.1.1 Broad General Education 
4.1.2 Senior Phase 
4.1.3 Annual Participation Measure 
4.1.4 Health and wellbeing 
4.1.5 “Plus” stretch aims 
4.2 Overall progress for 2022-23 
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3   |   Scottish Attainment Challenge: Triannual Report 3 – April to June 2023 
Section 1    
1.1 Introduction
This report provides an overview of the local authority’s progress in
implementing the Scottish Attainment Challenge (SAC) programme. The key
theme for this report is learning, teaching and assessment. The final section
provides a summary on the overall progress that the local authority has made
in 2022-23. 
1.2 Progress towards next steps 
Reduce ‘unknown’ leaver rate in participation measure 
There are early signs of positive progress with this next step. The local
authority (LA) has assembled a multi-agency task force to strengthen links
with Skills Development Scotland staff. This group is meeting regularly and
employing a case-management approach to supporting young people in
unknown or negative destinations in the Annual Participation Measure (APM).
Between the December 2022 and May 2023 snapshot, the unknown figure
was reduced from 5.9% to 4.7%. This represents significant progress in a
short period of time and brings the LA into closer alignment with other LAs of a
similar size and profile within the west region. This strengthened partnership
working will continue to drive improvement in this area moving forward. 
Evaluate impact of Pupil Equity Fund (PEF) planning and tracking 
Planning discussions have started on designing the process for more
methodical sampling of PEF plans at the beginning of the academic year and
tracking the impact of PEF spending on outcomes for children and young
people most impacted by poverty. This planning work will continue over the
summer period with a view to beginning in September 2023. 
Utilise family engagement support workers to improve attendance 
Limited progress has been made in this next step with recruitment challenges
slowing the intended progress and impact. There are currently eight family
engagement support workers in post, with an additional three going through
HR checks and another seven posts requiring readvertisement. The eight in
post have been utilised in a series of small tests of change across clusters,
directed by cluster improvement and engagement leads and cluster chairs.
Interventions have been tracked closely and a full evaluation will be completed
and reported to the LA education committee over the summer break. The
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4   |   Scottish Attainment Challenge: Triannual Report 3 – April to June 2023 
declining attendance trend in the LA has been halted and, in some cases,
reversed, which will be detailed in the stretch aims section of the report. 
Data-informed prioritisation of learning hub support for establishments 
The attainment advisor (AA) has worked directly with learning hub staff on
outcomes and measures for planning improvement, data analysis and
evaluative writing. This has increased capacity for targeting learning hub
support and professional learning for establishments that require it most or
which operate in areas of high deprivation. Planning is ongoing to develop a
set of outcomes and measures for next session that will allow the LA to more
confidently articulate the direct impact of the high-quality work undertaken by
learning hub staff on outcomes for children, young people and identified
establishments. 
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5   |   Scottish Attainment Challenge: Triannual Report 3 – April to June 2023 
Section 2 
Theme: Learning, teaching and assessment 
2.1 Strategies for learning and teaching 
The LA has recently established a short-life working group to review and
refresh its learning, teaching and assessment policy. This involves
headteachers and central officers with responsibility for learning, teaching and
assessment and will take cognisance of research and evidence-based
practice, lessons learned from quality assurance visits, validated self-
evaluation (VSE) visits and external inspections. 
The LA’s quality improvement framework (QIF) includes visits to schools by
education and family managers (EFMs) to discuss, observe and feedback on
the quality of learning, teaching and assessment. In addition, 23 VSE visits
have been completed in the first academic year of the refreshed QIF. These
improved internal quality assurance processes have led to more robust,
coordinated identification of cross cutting themes for improvement, including
pace and challenge, and are informing the strategic direction of the LA’s
improvement activity. It has also led to increased challenge and support for
identified establishments through the VSE process, informed by children and
young people’s views and including next steps for development, to improve
learning experiences and outcomes. It has coincided with an improvement in
the quality of inspection gradings in this core quality indicator in external
inspections since they resumed post-Covid. 
Early to Third Level progression pathways in literacy, numeracy and digital
learning have been developed to support teacher planning and professional
judgement. The programme of study in literacy at Second Level has been
revised, with professional learning offered to literacy champions in all
establishments to support professional understanding. 
Digital pedagogy practitioners provide regular, high-quality professional
learning, with most schools (89%), and all family learning centres being
supported by the digital team this session.  26 schools have now gained their
‘Digital Schools Award’. 
Learning hub education support officers provide regular, high-quality
professional learning on effective pedagogical practice and interventions on
literacy and numeracy, with almost all primary establishments engaging in this
professional learning in literacy and most (89%) in numeracy. Most secondary
establishments have engaged in this literacy support, with less than half taking
up numeracy support. Learning hub staff have engaged with the AA to plan
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6   |   Scottish Attainment Challenge: Triannual Report 3 – April to June 2023 
more targeted establishment support based on attainment trends over time
and to plan outcome-based measures for tracking the impact of this work on
outcomes for those most impacted by poverty. 
2.2 Assessment 
A comprehensive programme of professional learning is offered annually to all
establishments for learning, teaching and assessment, including moderation.
Sector-specific training has been developed for primaries and secondaries.
The core sessions are designed as a whole-school opportunity to promote and
develop moderation and planning between and across school staff teams,
develop a shared understanding of standards and expectations and enhance
teacher professional judgement. Feedback suggests this is supporting
practitioners to be more robust in moderating and achieving consistency in all
aspects of the learning, teaching and assessment cycle. 
Schools that have completed the training moderate at school and cluster level
and have opportunities to moderate across clusters. Two annual moderation
events take place, mirroring the model used in the West Regional
Improvement Collaborative (RIC). The moderation events took place in
December and June, with positive feedback in supporting practitioner
confidence in their professional judgment. Annually, LA schools participate in
the West Partnership moderation event, with 39 taking part this session to
moderate with colleagues across the West region. The LA had the highest
participation rate of any West LA, with almost all establishments represented
achieving successful outcomes. 
The LA communicates regularly with national improvement framework officers
though the QAMSO training network, assessment co-ordinator meetings and
national events. The education support officer with responsibility for learning,
teaching and assessment also participates in QAMSO training annually to
keep abreast of current developments and tailor LA professional learning
accordingly. Key messages are regularly communicated with establishments
through assessment and moderation leaders. This session, 11 LA secondary
practitioners attended QAMSO training and joined the LTA Secondary
network, which meets termly to support key messaging and cluster
moderation. 
Data is currently collected for national standardised assessments and is
incorporated in LA data dashboards for heads of establishment. This data is
beginning to be used by education and family managers (EFMs) during quality
improvement framework attainment visits along with ACEL data to identify
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7   |   Scottish Attainment Challenge: Triannual Report 3 – April to June 2023 
areas of strong practice and establishments that require support to raise
attainment and/or close the poverty-related attainment gap. 
A working group has recently been established to review and refresh NL’s
Learning, Teaching and Assessment Policy but this work is just beginning.
Through the work of the cluster integration and improvement leads, the LA
has made strong progress in tracking and monitoring interventions and
approaches to closing the poverty-related attainment gap. This work was
shared at the recent SAC leads conference and is being supported by the AA
to further develop its ability to track impact in addition to engagement. 
2.3 Partnerships 
Educational Psychological Service 
A number of interventions delivered by the Educational Psychology Service
(EPS) provide good examples of effective partnership working based on the
GIRFEC staged intervention model.  This includes universal support on
nurturing approaches, critical incidents and suicide prevention. The service
also provides targeted input on supporting children and young people with
grief, loss and change and is involved in the development of pupil support
resources for the LA’s ‘Future Fridays’ initiative, including support on anxiety,
the teenage brain, exam stress and study skills. 
The EPS provides effective support on self-evaluation of whole school nurture
practice and coaching to embed whole-school nurture approaches. The
nurture self-evaluation framework is used by establishments to evaluate and
improve their own approaches to nurture. EPS also provides training on
specific principles of nurture for staff in schools. To date, a total of 89
establishments have completed the nurture self-evaluation framework, with 32
having undertaken training in session 22/23. Evaluation of the training courses
shows staff knowledge increasing through pre and post training
questionnaires. The scoring of these questionnaires shows a 33% increase in
staff knowledge from undertaking this training.   
Speech and Language Service 
As a result of staff absence, it has not been possible to collect data or
information on engagement with speech and language services at this time. 
Third sector 
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8   |   Scottish Attainment Challenge: Triannual Report 3 – April to June 2023 
Tackling attendance issues has been a major focus for the LA and third sector
partners. This has included working with clusters to improve processes around
attendance and the provision of eight family engagement support assistants to
work with families to improve the attendance of children and young people.
Data for session 2022/23 shows attendance is up 0.9pp across all sectors,
reversing a previously reducing trend.   
The ‘Active Schools’ service provides a range of activity across schools, with
targeted intervention for girls in S1-S3 to increase physical activity, work that
was identified through participation and strengths and difficulties data
analysis. To this point in the academic year, 685 S1-S3 girls participated in the
inactive girls programme across all 23 secondary schools. 284 sessions were
delivered that resulted in 5,852 visits. 
Work continues with the Scottish Fire and Rescue Service to provide the fire
reach course. The Police Scotland partnership provides 8 Community Officers
that link with 12 LA secondary schools. 
Family Learning and CLD 
Community Learning and Development data indicates increased participation
of parents and children in family learning and parental engagement projects.
There has been a 69% increase in the number of distinct clients attending
family learning projects from last year, with half of these participants residing
in SIMD 1-2 postcode areas. Over the same period, there has been a 15%
increase in participation rates of parental engagement projects, with half of the
participants residing in SIMD 1-2 postcode areas, an increase of 10pp on the
previous year. 
2.4 Professional learning
The LA offers a comprehensive programme of professional learning annually
for learning, teaching and assessment. This programme is researched, written
and developed by the LTA education support officer and the sessions focus on
developing a shared understanding of the LTA cycle, the use of Assessment is
for Learning (AiFL) strategies and effective assessment. Schools are
encouraged to use the authority self-evaluation toolkit, which incorporates
challenge questions from How Good is our School 4? to work collegiately to
identity strengths and development needs. 
The AA works closely with the LA through its leadership programme,
professional learning offer and establishment attainment visits to develop a full
understanding of the barriers faced by children and young people impacted by
poverty and approaches to implementing strategies that help mitigate against
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9   |   Scottish Attainment Challenge: Triannual Report 3 – April to June 2023 
these barriers. This session, the offer was extended to all newly qualified
teachers, with feedback demonstrating clear improvement in the confidence
and knowledge of participants in understanding the equity and tackling poverty
agenda. The AA has also started to work with the cluster improvement and
integration leads to develop outcome-based planning for specific resources
and programmes designed to close the poverty-related attainment gap. This
work is in its early stages but builds on the LA’s progress in aligning SAC and
core education workstreams and priorities. 
Practitioners have opportunities to engage in training and share practice
across establishments and clusters. This is done via moderation events and
digital platforms. Establishments receive a universal offer of training provided
by education support officers and also bespoke training identified after
collaborative improvement discussions. 
The LA shares practice that is having a positive impact on closing the poverty-
related attainment gap through its annual SAC conference. The conference
facilitates school leaders from all sectors to share practice through keynote
presentations, workshops and table-top discussions. The conference was
attended by representatives of all establishments, LA officers and partners,
including organisations on the LA’s PEF procurement framework. The
opportunity to share practice is welcomed by participants and there is
anecdotal evidence of connections being made that has led to improved
practice across some establishments. However, there is not enough data to
directly correlate the impact of such events and networks on experiences and
outcomes for the most disadvantaged learners. 
Recently, the LA has presented seminars at the SAC leads national event and
SAC national conference on its empowering clusters approach to improving
outcomes for children and young people. This has resulted in direct
engagement with LAs both within and outside of the West RIC to share
practice and lessons learned from the early stages of this strategic approach. 
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10   |   Scottish Attainment Challenge: Triannual Report 3 – April to June 2023 
Section 3  
3.1 Next steps for continuous improvement for learning, teaching and assessment 
• Through the quality improvement framework, challenge and support all
establishments to deliver improved pathways, pace and challenge for
children and young people
• Improve self-evaluation gradings of How Good is Our School 4? quality
indicator 2.3 in annual improvement reports 
• Develop consistent tracking process in the broad general education that
supports schools to use data effectively and identify attainment trends,
interventions and approaches for appropriate cohorts of children and
young people 
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11   |   Scottish Attainment Challenge: Triannual Report 3 – April to June 2023 
Section 4 
4.1 Progress towards stretch aims 
4.1.1 Broad General Education 
P1/4/7 literacy combined 
Analysis of indicative data suggests that the LA is making good progress
towards the very ambitious stretch aims target set, but it is unlikely that
the target will be achieved this session. Tracking data indicates that
levels are likely to improve for children living in the most and least
deprived quintiles, and that the poverty-related gap will reduce, albeit at
a more modest pace that the stretch aim target of 6.6%. 
P1/4/7 numeracy combined 
As above, analysis of internal tracking data suggests that the LA is
making progress towards its numeracy stretch aims, but not at the rate
set out, which was very ambitious. Levels are likely to improve for
children living in the most and least deprived quintiles, and the poverty-
related gap is likely to reduce, again at a more modest pace that the
stretch aim target of 5.5%. 
4.1.2 Senior Phase 
1 or more Level 5 qualifications (SQA) National A-C pass) 
The LA does not have summative data available on this measure at the
time of writing the report. It is currently tracking progress of senior phase
stretch aims through its QIF attainment visits, using current stage tracking
data as a proxy as a result of not knowing exactly who the leaver cohort
will be, and has expressed confidence in making progress towards the
stretch aim in this measure. The process for tracking senior phase stretch
aims will be refined for next session in light of the refreshed SAC
guidance. 
1 or more Level 6 qualifications (SQA National A-C pass) 
As above. 
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12   |   Scottish Attainment Challenge: Triannual Report 3 – April to June 2023 
4.1.3 Annual Participation Measure 
Snapshot data for May 2023 indicates that the LA is unlikely to meet the
stretch aim target set for 2022/23, both in the percentage of young people
participating and the reduction of the poverty-related gap. This risk has
been identified by the LA and detail of the significant steps taken have
been shared in the first section of this report, which are beginning to have
a positive effect on this measure. 
4.1.4 Health and wellbeing 
The LA is confident that the declining trend in attendance has been halted
and, in some sectors, is beginning to be reversed. Interim data suggests
that progress is more modest than the ambitious targets set over a one-
year period but the LA is continuing to work with establishments and
partners to improve attendance as a priority. 
4.1.5 ‘Plus’ stretch aims 
The LA is significantly ahead of the stretch aim set around reducing
exclusion of children that are looked after and children with care
experience. 
4.2 Summary of overall progress in implementing the Scottish Attainment
Challenge for 2022-23 
The local authority has made strong progress in implementing the Scottish
Attainment Challenge for 2022-23. The new SAC lead and senior leaders have
made effective strategic decisions to more closely align the aims and work of
the SAC programme with the core education priorities of the ‘Education and
Families’ service. This is in keeping with the LA’s empowering clusters and
multi-agency partnership approach to driving improvement. Whilst some of this
work is in its early stages, the LA effectively demonstrated evidence of progress
in its seminar showcases at the recent SAC leads and SAC national events. 
Interim data suggests that progress is being made towards the ambitious stretch
aims set, but it is likely that the timeframe for some of these measures may have
to be reconsidered against a backdrop of tapering funding and the cost of living
crisis which is placing greater demand on families and services in the LA. 
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13   |   Scottish Attainment Challenge: Triannual Report 3 – April to June 2023 
The embedding of the quality improvement framework has strengthened the
LA’s approaches to challenging and support headteachers to drive improvement
at establishment level effectively. In particular, there is evidence of improved
planning, tracking of interventions and reporting based on more robust self-
evaluation. 
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Education Scotland
Denholm House
Almondvale Business Park
Almondvale Way
Livingston EH54 6GA 
T   +44 (0)131 244 4330
E   enquiries@educationscotland.gsi.gov.uk 
www.education.gov.scot 
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Appendix 3: PROPOSED CORE STRETCH AIMS 2023-26
Core Stretch Aims ACEL Literacy P1, P4 and P7 Combined
Annual
Trajectory
Overall Levels SIMD Quintile 1 SIMD Quintile 5 Gap (Q1 – Q5)
2023-24 76.0% 68.40% 86.40% 18.0pp
2024-25 76.5% 68.90% 86.60% 17.7pp
2025-26 Stretch
Aim
77.0% 69.40%  86.70% 17.3pp
Percentage
point increase
1.5pp 1.6pp 0.6pp 1pp
Additional Information (max 300 words)
Trends over time show that NLC’s performance is in line with, or slightly above National
average performance. However, it is noted that performance for our learners in Q1 in 2023
was above the norm and as such we are starting from a higher baseline.   
Core Stretch Aims:  ACEL Numeracy P1, P4 and P7 Combined
Annual
Trajectory
Overall Levels SIMD Quintile 1 SIMD Quintile 5 Gap (Q1 – Q5)
2023-24 81.70% 76.00% 90.90% 14.9pp
2024-25 82.00% 76.50% 91.10% 14.6pp
2025-26 Stretch
Aim
82.20% 77.00% 91.20% 14.2pp
Percentage
point increase
0.9pp 2.0pp 0.5pp 1.5pp
Additional Information (max 300 words)
NLC is currently outperforming national data and this will impact on trajectory. 
Core stretch aims: All SCQF 5
Annual
Trajectory
Overall Levels SIMD Quintile 1 SIMD Quintile 5 Gap (Q1 – Q5)
2023-24 88.46% 79.48% 96.85% 17.37pp
2024-25 89.46% 80.98% 97.1% 16.12pp
2025-26 Stretch
Aim
90.46% 82.48% 97.35% 14.87pp
Percentage
point increase
3% 4% 0.75% 3.25pp
Additional Information (max 300 words)
A 4.5% increase for Q1 would see us surpass National levels (2022) and represent the best
performance on record. (From last 5 years on record.) The levels for 22-23 provisional are
actually 21-22 leaver levels.  Looking at last year’s S6 (based on S4 roll as a proxy) suggests
that this level will be broadly similar or slightly below the provisional level. 
Core Stretch Aims:  All SCQF 6
Annual
Trajectory
Overall Levels SIMD Quintile 1 SIMD Quintile 5 Gap (Q1 – Q5)
2023-24 66.12% 50.13% 83.41% 33.28pp
2024-25 67.62% 52.13% 85.41% 33.28pp
2025-26 Stretch
Aim
69.12% 54.13% 87.41% 33.28pp
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Percentage
point increase
4.5pp 5pp 6pp 
Additional Information (max 300 words)
Increased expectations for pace of improvements for Q5 to return to pre-pandemic levels.
This is an area where NLC previously outperformed National trends. The difference reflects
the 1-year dip in Q5 performance in 2022, which has skewed the starting baseline. Against
an average baseline, Q5's improvement would be more incremental and <2pp over the
stretch aims period, with the rate of Q1 performance more than double this. 
The levels for 22-23 provisional are actually 21-22 leaver levels.  Looking at last year’s S6
(based on S4 roll as a proxy) suggests that this level will be broadly similar. 
Core Stretch Aims:  Annual Participation Measure
Annual
Trajectory
Overall Levels SIMD Quintile 1 SIMD Quintile 5 Gap (Q1 – Q5)
2023-24 93.60% 89.60% 97.50% 7.9pp
2024-25 94.30% 91.10% 97.80% 6.7pp
2025-26 Stretch
Aim
94.60% 92.00% 98.00% 6.0pp
Percentage
point increase
1.8pp 3.9pp 0.8pp 3.1pp
Additional Information (max 300 words) 
Core Stretch Aims:  Attendance Primary 
Annual
Trajectory
Overall Levels SIMD Quintile 1 SIMD Quintile 5 Gap (Q1 – Q5)
2023-24 91.8% 89.1% 94.7% 5.6pp 
2024-25 92.4% 89.6% 94.9% 5.3pp 
2025-26 Stretch
Aim
93.0% 89.8% 95.0% 5.2pp 
Percentage
point increase
1.9pp 1.2pp 0.5pp 0.7pp
Additional Information (max 300 words)
The attendance data provided follows the government calculation (total present openings
divided by total possible openings multiplied by 100).  Attendance trend has previously been
a downward trend, effort now must be made to change this trajectory to an upward trend.
Attendance trends clearly impact on attainment and are a local and national priority.
Our stretch aim is aspirational, in that Nationally, it is proving challenging to return to pre
pandemic attendance levels. 
Core Stretch Aims:  Attendance Secondary
Annual
Trajectory
Overall Levels SIMD Quintile 1 SIMD Quintile 5 Gap (Q1 – Q5)
2023-24 86.40% 83.10% 90.90% 7.8pp
2024-25 87.40% 84.40% 91.30% 6.9pp
2025-26 Stretch
Aim
88.40% 85.60% 91.70% 6.1pp
Percentage
point increase
3pp 4pp 1.3pp 2.7
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Additional Information (max 300 words)
As above 
Core Plus Stretch Aims: P4 Writing
Annual
Trajectory
Overall Levels SIMD Quintile 1 SIMD Quintile 5 Gap (Q1 – Q5)
2023-24 74.70% 68.0% 84.70% 16.7pp
2024-25 75.70% 69.4% 85.20% 15.8pp
2025-26 Stretch
Aim
76.70% 70.4% 85.70% 15.3pp
Percentage
point increase
3.2pp 4.4pp 1.5pp 2.9pp
Additional Information (max 300 words)
Notes: National highest for Q1 is 63.1%.  We are starting from a significantly higher starting
point.(National Q1 highest is 63.1%) Therefore, this target is very aspirational. 
Core Plus Stretch Aims: S5 1+ Highers (A-C passes based on all candidates)
Annual
Trajectory
Overall Levels SIMD Quintile 1 SIMD Quintile 5 Gap (Q1 – Q5)
2023-24 54.41%  38.9% 77.82% 38.92pp
2024-25 55.91%   40.4% 78.32% 37.92pp
2025-26 Stretch
Aim
57.41% 41.4% 78.82% 37.42pp
Percentage
point increase
4.5pp 4pp 1.5pp 2.5pp
Additional Information (max 300 words) 
Core Plus Stretch Aims: S3 CfE 3rd level or above Literacy
Annual
Trajectory
Overall Levels SIMD Quintile 1 SIMD Quintile 5 Gap (Q1 – Q5)
2023-24 85.0% 81.00% 90.20% 9.2pp
2024-25 86.0% 82.50% 91.20% 8.7pp
2025-26 Stretch
Aim
87.0% 84.00% 92.20% 8.2pp
Percentage
point increase
2.7pp 4.5pp 3pp 1.5pp
Additional Information (max 300 words)
Notes: Overall national figures range from 85-88%.  NLC’s overall ranges from 85-88%. 
National Q1 ranges from 77-81. NLC ranges from 79.2 – 84.5%
National Q5 ranges from 93.5 to 94.7. NLC ranges from 89.2-95.7%.
NLC’s S3 attainment is broadly in line with national attainment for overall literacy organisers.
However, NLC Q5 performance is below National and therefore, an increased rate of
improvement is required at Q5. This will impact on closing the gap data but will realign NLC,
nationally. 
Core Plus Stretch Aims: S3 CfE 3rd level or above Numeracy
Annual
Trajectory
Overall Levels SIMD Quintile 1 SIMD Quintile 5 Gap (Q1 – Q5)
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2023-24 86.60% 79.30% 94.5% 15.2pp
2024-25 88.10% 80.40% 95.0% 14.6pp
2025-26 Stretch
Aim
89.10% 81.50% 95.5% 14pp
Percentage
point increase
4pp 3.4pp 1.5pp 1.9pp
Additional Information (max 300 words) 
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North Lanarkshire Council
Report
Education, Children and Families Committee 
Does this report require to be approved? ☐ Yes   ☒ No
Ref    JMcK/AH Date 21/11/23 
Response to Motion – Cost of School Meal Service 
From  James McKinstry, Chief Officer (Assets and Procurement)  
E-mail McKinstryJ@northlan.gov.uk Telephone 07939281102 
Executive Summary
Following the approval of a motion at the Council meeting of 22 June 2023, Assets and
Procurement, Facility Support Services have undertaken a review of school meals
considering both affordability and quality. 
Officers reviewed the motion within the current context of the roll out of universal free
school meals programme, where timelines for implementation are governed by Scottish
Government. This review applies to the whole school meals service but with specific focus
on paid school meals across the school estate for P6 and P7 pupils of which there are
6,194 pupils and a further 17,929 pupils in Secondary School. 
This report provides an update on a number of areas which contributes to the review of the
paid school meal service. The report will also outline all the positive work being undertaken
within the school meals service, which includes an update on the delivery of Universal Free
School Meals. 
Recommendations
It is recommended that Committee: 
(1) Acknowledges the detail of the motion agreed at Council in June 2023 and the
outcome of the review as outlined within the report. 
The Plan for North Lanarkshire
Priority  Improve the health and wellbeing of our communities
Ambition statement
(7) Enhance collaborative working to maximise support and
ensure all our children and young people are included, supported,
and safe
Programme of Work Brighter Futures
Item 8
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1. Background 
1.1 At the Council Meeting of Thursday, 22 June 2023 the following Motion was agreed: 
(1) That the financial burden brought to local families through the cost-of-living crisis
be recognised. 
(2) That the Council work with local stakeholders and consult with the West Partnership
and carry out a comprehensive review of school meal costs, with affordability and
quality of provision being the key drivers of the review, as well as bringing the
Council in line with comparable Local Authorities, and 
(3) That the outcome of the review be submitted to a future meeting of the Education,
Children and Families Committee for consideration. 
1.2 Facility Support Services (FSS) scoped out the areas for the review of school meal
costs and the following areas will be covered within this report: 
• School meal prices within North Lanarkshire (2019/20 to 2023/34)
• School meal prices across Scotland
• School meal prices for the West Partnership (8 Local Authorities)
• Comparison of cost of providing meals
• Income generation associated with the provision of school meals.
• The financial impact of reducing school meal prices in line with comparable local
authorities.
• Update on the implementation of Universal Free School Meals (UFSM)
• Quality of Meals including details on menus, diet and nutrition and special diets
• Consultation 
1.3 The Service has taken the information gathered above and detailed the analysis in this
report. 
2. Report 
Scope of Review 
2.1 The scope of the review is based on the provision of paid meal service for Primary
Schools (6,149 pupils currently ineligible for free school meals) and Secondary Schools
(17,929 currently ineligible for free school meals). The meal offering in North
Lanarkshire is based on a two-course lunch that meets quality standards. An overview
of the full school catering service is also outlined in this report. 
Timelines and Resources 
2.2  The review was undertaken by Officers within Facility Support Services and Finance
who have the in-depth knowledge, experience, and networks to ensure all data
gathered is intelligent, transparent, and trustworthy. The review was started
immediately after following approval of the motion highlighted in paragraph 1.1 and
concluded in early October 2023. 
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School Meal Prices 
2.3.1  In the 2020/21 budget, approved in February 2020, the Council agreed to move to full
cost recovery for school meals. As a result, meal prices increased from £2.10 to £3.00
in Primary Schools and from £2.15 to £3.05 in Secondary Schools. The following tables
show the meal prices charged from 2019/20 to 2023/24.
Table 1a – NLC School Meal Prices Secondary Schools 2019/20 to 2023/24.
Year 2019/20 2020/21 2021/22 2022/23 2023/24
Price  £2.15 £3.05 £3.15 £3.15 £3.15 
Table 1b – NLC School Meal Prices Primary Schools 2019/20 to 2022/23.
Year 2019/20 2020/21 2021/22 2022/23 2023/24
Price  £2.10 £3.00 £3.10 £3.10 £3.10 
2.3.2 Uptake for paid school meals has reduced since 2020/21. The service is aware that
this may be linked to the implementation of full cost recovery but there were two
additional significant factors around the same time period, which impacted on demand
for school meals. Firstly, following the Covid-19 pandemic general trends across
Scotland have indicated a reduction in pupils taking meals (free or paid for) from 54.5%
in 2019 to 49.9% in 2022 (School Healthy Living Survey 2022). This decline in uptake
also ties in with the implementation in August 2021, of the introduction of the Food and
Drink (Scotland) Regulations, 2020 and the requirement for councils to implement
significant changes to the nutritional value in menus which resulted in many pupils
opting to bringing their own lunches. 
2.3.3 While these prices apply to a significant number of pupils, there are also a considerable
number of pupils entitled to either Universal Free School Meal provision (P1 to P5) or
where pupils are from low-income households and their parent / guardian is in receipt
of various qualifying benefits they would meet the criteria for a Free School Meal. 
2.3.4 The Council’s recently approved Tackling Poverty Strategy includes an aim of
increasing the uptake of Free School Meals by making it easier for parents / guardians
to apply, targeting marketing at key groups and in key geographical areas and working
with pupils and school staff to continue to develop the meal offerings. 
2.3.5 Head Teachers also have a degree of autonomy in awarding a free school meal where
they would recognise a family in crisis and ensure that the pupils are provided with a
free meal. 
School Meal Prices Across Scotland
2.4.1 On an annual basis like most other local authorities, FSS review the school meal prices
across Scotland and the latest prices for 2023/24 can be found in Appendix 1. The
table outlines school meal prices across Scotland from 2020 to 2023, this details the
annual prices for both primary and secondary meals and are taken from August each
year. 
2.4.2 The average price for a 2-course paid school meal for secondary schools is £2.45 with
the cheapest being £1.08 by East Ayrshire Council who have launched a School
Crunch Campaign with a main meal, piece of fruit or yogurt and a water as part of a
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meal campaign for P6 to S6. The most expensive is North Lanarkshire at £3.15. If you
exclude the most expensive and the cheapest the average price is £2.48 across
Scotland, for a secondary 2 course lunch. 
2.4.3 For a primary school meal the cheapest again is East Ayrshire Council at £1.08 and
most expensive North Lanarkshire at £3.10. Again if you remove the cheapest and
most expensive the average is £2.31 for a primary school meal across Scotland.
The West Partnership
2.5.1 The motion requested a comparison of NLC prices against those in the West
Partnership. 
Table 2a Secondary School Meal Prices & 2b  Primary School Meal Prices detail
the 8 local authorities involved in this partnership and school meal prices for 2022 and
the current year. All prices are based on 2 courses. 
Table 2a West Partnership Secondary School Meal Prices
Authority 2022/23 Prices 2023/24 Prices
East Dunbartonshire £2.54 £2.54
East Renfrewshire £2.30 £2.60
Glasgow City £1.90 £2.00
Inverclyde £2.25 Individual prices
as per school
website.
Renfrewshire £2.60 £2.70
South Lanarkshire £2.00 £2.20
West Dunbartonshire £2.65 £2.92   
West Partnership (excluding
NLC and Inverclyde 23/24)
average 
£2.32 £2.49   
North Lanarkshire £3.15 £3.15 
Table 2b West Partnership Primary School Meal Prices
Authority 2022/23 Prices 2023/24 Prices
East Dunbartonshire £2.43 £2.43
East Renfrewshire £2.10 £2.20
Glasgow City £1.90 £1.90
Inverclyde £2.05 Free for P1 - P7
Renfrewshire £2.25 £2.35
South Lanarkshire £2.00 £2.05
West Dunbartonshire £2.55 £2.65   
West Partnership (excluding
NLC and Inverclyde 23/24)
average
£2.18 £2.26   
North Lanarkshire £3.10 £3.10 
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2.5.2 In 2023/24, the average price for a 2-course lunch for secondary schools, excluding
North Lanarkshire, is £2.49. For the primary sector, the average price per meal,
excluding North Lanarkshire is £2.26.
2.5.3 The service has surveyed the West Partnership local authorities to get a sense of their
costs in providing school meals to compare to North Lanarkshire Council. The table
below highlights the costs across those local authorities that have responded to our
request for information: 
Table 3a West Partnership Secondary School Cost per meal
Authority 2022/23 Cost
East Dunbartonshire No response
East Renfrewshire £3.77
Glasgow City £5.25
Inverclyde Not available
Renfrewshire No response
South Lanarkshire £4.85
West Dunbartonshire £4.08  
West Partnership (excluding
NLC) average
£4.49  
North Lanarkshire £4.38 
Table 3b West Partnership Primary School Cost per meal
Authority 2022/23 Cost
East Dunbartonshire No response
East Renfrewshire £3.19
Glasgow City £4.81
Inverclyde Not available
Renfrewshire No response
South Lanarkshire £3.43
West Dunbartonshire £4.08  
West Partnership (excluding
NLC) average
£3.88  
North Lanarkshire £4.38 
2.5.4 From the table above, North Lanarkshire’s costs are below West Partnership average
in secondary schools but above the average cost for primary school. However, it is
clear that the subsidy level is significant across those that responded.  
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Income from Paid Meals 
2.6.1 The following table highlights income generated through school meals over the last two
financial years with a projection for the current financial year based on uptake trends. 
Table 4 – Income from Paid School Meals 2021/22 to 2023/24 
2021/22
Actual
£
2022/23
Actual
£
2023/24
Projected
£
Primary sector 1,056,229 802,289 1,013,868
Secondary sector 1,496,011 1,838,784 2,088,549
Total 2,552,240 2,641,073 3,102,417 
2.6.2 The approved Council Motion asked the service to consider the implications of bringing
the price of a 2-course school lunch into line with the average price across comparable
local authorities. If this had to be based on the average across the West Partnership
then Table 5, below outlines the financial impact of reduced prices.   
Table 5 - Estimated loss of income if prices were reduced to average West
Partnership prices 2023/24 
Sector West Partnership
Average Price
(excluding NLC)
Financial impact (loss
of income)
£
Primary £2.26 -£377,208
Secondary £2.49 -£549,487    
-£ 926,695 
2.6.3 The above calculation is based on a full year impact using 2023/24 uptake trends. If
such a change was implemented it could be assumed that the reduced price may
increase demand for school meals. The service has assessed that an increase in
demand of around 10% could be absorbed within current staffing structures with the
price charged matching variable costs such as food and other materials. Therefore, it
is assumed that an increase in demand of around 10% would have no additional
financial implications. 
2.6.4 Any reduction in the meal price would require the identification and implementation of
additional recurring savings to ensure the Council continues to set a balanced budget.
This would be in the context of the Council’s current anticipated budget gap of
£63.878m from 2024/25 to 2026/27 as outlined in the Medium Term Financial Plan
reported to Policy and Strategy Committee in June 2023. 
Discretionary Fees and Charges Policy
2.7.1 School meal prices have been frozen within North Lanarkshire since 2021/22 at £3.10
for a primary school meal and £3.15 for a secondary school meal. As a result the
service has moved significantly from the full cost recovery principles implemented
through the budget agreed in February 2020. The freeze in prices has coincided with
significant additional costs associated with the delivery of the service including pay
increases for catering staff which have equated to almost 23% over the last 3 financial
years (21/22, 22/23 and the offer for 23/24) and also food inflation where the food costs
per meal have increased by around 36% over the same period.   
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2.7.2 Following approval of the Council’s Discretionary Fees and Charges Policy at Policy
and Strategy Committee on 28 September 2023, discretionary fees and charges will
be uplifted by 5% annually. In addition, services are expected to review their charges
with a view to moving towards full cost recovery as outlined in the Council’s Revenue
Resources Budget Strategy. 
2.7.3 Therefore, school prices are expected to increase from the current values to those
highlighted in the table below. 
Table 6  NLC 5% Increase in School Meal Prices               
Uptake of School Meals
2.8.1 Uptake levels across the board for school meals since Covid 19 have decreased. The
new Food and Drink in Schools (Scotland) 2020, introduced a stricter use of meat and
processed meats as well as further guidelines which had an impact of the supply of
children’s favourite menu items and the frequency in which they could be provided.
These tighter restrictions on nutritional content for menus are based on a long-term
positive plan to ensure the reduction of obesity in children across Scotland. 
2.8.2 One simple example of children’s favourites choices being reduced is the selection of
sandwich fillers. Before 2020 there would have been a daily selection of cheese, tuna,
ham, and chicken. Ham sandwiches was a firm favourite and the majority of children
who took a sandwich, had this 4 out of 5 days. Since the introduction of the 2020
legislation, due to the reduction in processed meat guidelines, any processed meat can
only be provided on the menu twice per week. So if sausage casserole was on the
menu, then ham sandwich could only be provided as a meal option once per week.
FSS introduced the new guideline a year prior to the legislation commencing as we
were aware this was to be introduced. Notification went out to parents to advise them
of the changes and the reasons for this relating to health and diet benefits. The service
was inundated with complaints even although the health benefits were communicated
to parents. 
2.8.3 In the first 3 months there was a decrease of 18% in uptake. In order to try and gain
that customer base back parents who were/have been sending their children for a
packed lunch who are entitled to a UFSM were provided for a two-week period with a
free packed lunch sent home to them with the cost of savings to parents included in a
note to them outlining the benefits of a healthy packed lunch.  The saving to parents
based on the cost of a current PS meal is £15.50 per week and £62.00 per month
saving. The service never fully regained the customer base back with parents opting to
send their children with a homemade packed lunch. The service have continued to
undertake this exercise to encourage parents to use the service. 
2.8.4 Appendix 2 outlines uptake levels based on annual Key Performance Indicators (KPI)
over the last 5 years. The service also undertakes parent taster sessions, where we
ask parents on their day visit from Nursery to Primary School to come along and have
a free school lunch, to see the variety and also taste the quality of food their children
can receive. All nursery children also receive a free lunch. 
2.8.5 The service also has a digital menu which parents can sign up to for weekly alerts on
Sunday and receive a copy of the following weeks menu so they can help their children
2024/25 2025/26 2026/27
Primary 3.25£           3.41£              3.59£             
Secondary 3.31£           3.47£              3.65£             
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decide on what options to have for lunch whether this be a hot or cold option. A copy
of the current menu for secondary and primary school meals is available online using
the following link. Meal menus | North Lanarkshire Council 
2.8.6 The main challenges for the school meal service is the opinion of parents, FSS continue
to offer parent tasters from nursery and also primary as detailed above. However, there
is an opinion of children may not like the options offered, despite the service
undertaking various tasting sessions and marketing ideas to change the image of
school meals and also at site level where catering staff will supply sandwiches with no
butter if requested or will ensure some vegetables aren’t touching other items on the
plate which is another common concern for some children that the service desperately
try to accommodate these. 
2.8.7 Secondary school is also a concern, as the new Food and Drink Regulations (Scotland)
2020 came into force children in secondary school opt to go to vendors that are sited
outside the school gates or to local shops where chips, curry, kebabs, and burgers are
sold on a daily basis. Anecdotally the service is aware that price is not always the most
significant issue affecting demand at secondary schools when deals at high street
vendors are more expensive, and less nutritious, than school deals. Listed below are
some of the high street meal deals secondary pupils leave school to access. Meal deals
include a sandwich/wrap, bottle juice/water/ plus snack: 
• NLC  £3.15 
• Greggs  £3.60 no snack
• Subway  £8.09  6” sub meal 
• Asda  £3 - £5  (3 for 2)
• Boots  £3.50 or £4.00 without store card
• Morrisons £3.50 or £4.00 without store card
• Tesco  £3.40 or £3.90 without store card 
2.8.8 Even although our prices are cheaper at £3.15, secondary school pupils don’t often
want to be in school at lunchtime and prefer to walk to local shops. However, the service
continues to put on deals and market the service to encourage children to stay in and
eat healthier. 
Update on Implementation of Universal Free School Meals 
2.9.1 The roll out of Universal Free School Meals was successfully implemented in NLC to
all P1 to P5 pupils. It is anticipated that parents entitled to the Scottish Child Payments
benefit will also be entitled to a UFSM within the next 12 to 18 months. In total there
are 2,135 children who will benefit from this, and it is expected to be implemented in
2024/25, albeit the Council is awaiting confirmation of funding from the Scottish
Government to support this policy. 
2.9.2 FSS and Finance have recently coordinated the Council’s response to an updated data
gathering exercise to estimate the recurring revenue costs and one-off revenue and
capital costs associated with the expansion to support pupils in receipt of Scottish Child
Payment and the further expansion of Universal Free School Meals to Primary 6 and 7
pupils. Scottish Futures Trust is working with ADES, COSLA, APSE, Scottish Heads of
Property and ASSIST to consolidate these returns and other feedback to support the
Scottish Government in its planning for the implementation of these policies. The latest
indications are that the Scottish Government will seek to implement Primary 6 and
Primary 7 Free School Meals in 2026. 
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2.9.3 In February 2023, the council received £1,905,000 in capital funding to support the roll
out of P6 and P7. UFSM’s. Seven kitchens are now refurbished and ready in
preparation for the implementation date yet to be announced. North Lanarkshire school
meals service are well prepared for the final expansion phase to be implemented.
Quality - Diet and Nutrition 
2.10.1 The Nutritional Requirements for Food and Drink in Schools (Scotland) Regulations
2020, Healthy eating in schools: guidance 2020 - gov.scot (www.gov.scot) which
took effect on 8 April 2021, are aligned more closely to the                      Scottish Dietary Goals,
Scottish+Dietary+Goals%2C+March+2016.pdf (www.gov.scot) and are centred
around key themes to make school meals even healthier. 
2.10.2 The new Regulations increased access to fruit and vegetables, ensuring that
children and young people can access their 'five-a-day' at school; reduce the
amount  of sugar that can be accessed in school; bring provision of red and red
processed meat in line with the Scottish Dietary Goals; and change the way food
and drink is offered in secondary schools to better meet the needs of young people. 
2.10.3 FSS have ensured that schools have implemented the regulations and the school
meals service are meeting the standards in full. These are regulated and inspected
by Education Scotland as part of the school inspections . Feedback from audits is
positive and we are meeting the standards in full. Any areas of improvement raised
are taken to the FSS Food and Nutrition Group where corrective actions are
addressed and implemented. This year up until the end of October seven audits
have been undertaken on the school meals service. 
2.10.4 The school kitchens are also regularly audited by Environmental Health officers to
ensure quality and compliance with Food Safety Legislation and also, FSS
undertake internal audits for service, quality and compliance with Hazard Analysis
and Critical Control Points (HACCP), which is a food safety management system
that identifies, evaluates, and controls hazards that are significant for food safety.
This ensures a robust regime is in place to manage the school catering service and
ensure it is operated to a high-quality standard. All corrective actions are identified,
implemented, and evaluated to ensure compliance. 
Quality - Special Diets 
2.11 FSS manage over 1,000 special diets where children have a range of requirements.
relating to allergens and a small number of other dietary requirements. The service
works in partnership with the NHS and colleagues from the Speech and Language
Service within Education and Families to collaborate with parents/carers to ensure
additional support is in place.  However, a further review of this area is required to
manage the risk involved in providing some of the more specialist and complex diets.
The level of special diets is expected to grow further during the roll out of UFSM to
those entitled to Scottish Child Payment and P6 & P7. 
Quality - Consultation with Stakeholders 
2.12.1 Section 2.3.4 of the report outlines the excellent work undertaken as part of the 
Towards a Fairer North Lanarkshire Tackling Poverty Strategy/Action Plan and also
includes an Appendix to the Local Child Poverty Action Report 22/23 this
comprehensive and extensive work included a large range of consultation with
communities including school children, parents and carers.  The link to this
consultation has been included as it covers the cost of living crisis survey results
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which also tie in with this piece of work. Document.ashx (cmis.uk.com) 
2.12.2 FSS have reviewed their consultation plan for the next 3 years and a draft of this can
be found in Appendix 3, to this report. In previous years various types of consultation
have been undertaken resulting in actions plans and improvements in service
delivery which has included various changes to menu choices,  e.g. the children’s
favourite items appearing more frequently in the menu, more theme days to take on
not only the normal periods such as Christmas and Easter but also curriculum topics
such as the study of countries such as Spain, Italy where the menu has been changed
and bunting to decorate the dining space and staff dress up to ensure a fun and
educational experience. 
2.12.2 FSS undertake a wide range of consultation and engagement methodologies and see
this as an essential component of service development processes to ensure service
provision matches customer needs and expectations. Some of this work is already
underway and some are in preparation stage for implementation in 2024 onwards,
these include:
• Invitations to children and their parents to come along and sample a school
meal together as they move from Nursery to Primary. (August 2023) 
• Taster sessions across Nursery, Primary and Secondary Schools. A targeted
exercise to educate parents who choose to provide packed lunches rather than
accept a similar offering provided at school. Parents who send in a packed lunch
have had a free packed lunch sent home to them to ensure they are able to see
what is available for free. (May 23/November 23).
• Consultation with secondary school pupils via a QR code (promoted via a ‘Tell
us what you think’ poster displayed around schools allowing pupils to scan /
access via mobiles). (2024)
• Primary school parents online / QR Code survey (targeted via menu email /
school newsletter email and also placed on NLC website on menu page). (2024)
• Attendance at parent council meetings / focus groups. (2023/24+)
• Inviting parents / carers for a school meal / information session. (2023+)
• Primary pupil surveys (via either focus groups / school meals mystery
shopping/pupil surveys designed specific to age groups (P1-3 / P4-7). (2024+)
• Re-starting our Head Teacher surveys to gain satisfaction levels and feedback,
on catering service provision. (2024+)
• Consulting with our Catering Managers / Catering staff to gain an insight into
their views on school meals and issues they face on the frontline dealing with
pupils directly. (2024+) 
2.12.3 Our data collection and analysis framework will provide robust, useful, accurate and
credible evidence as follows:
• Facility Support Services have access to resources / engagement tools for
robust methods of data collection and analysis. These include SPSS (Statistical
Analysis Package), Snap Surveys (online survey building platform and
analysis), Microsoft Forms, paper surveys, focus groups and staff operational
events.
• New management information system (Data Factory / Power BI) to give insights
into trends, most popular choices, which ages take up free meals, paid meal
uptake in primary / secondary, etc.
• Work with other local authorities developing menus, to improve sustainability
and better safety and choice for those with special diets (ASSIST and APSE) 
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2.12.4 It is essential that the service ensure robust action plans are created, reviewed, and
monitored to ensure all service improvements are implemented, evaluated, and
reviewed to ensure effectiveness and customer satisfaction. 
3. Measures of success 
3.1 FSS will continue to monitor school meal uptake and also continue to follow the roll
out of the implementation of UFSM for children whose parents are in receipt of
Scottish Child Payment (SCP) and then thereafter the P6 and P7 implementation.
Other areas will include the implementation of the 2024 consultation plan and
undertaking all actions for improvements in a timeously manner.     
4. Supporting documentation 
4.1  Appendix 1 – Scottish School Meal Prices 2020/2022/2023
4.2 Appendix 2 - FSS, School Meal Key Performance Indicators (KPI’s)
4,3 Appendix 3 – FSS Stakeholder Consultation Plan 2024 – 2027 (Draft) 
James McKinstry
Chief Officer (Assets and Procurement) 
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5. Impacts 
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact?
Tbc 
If Yes, has an assessment been carried out and published on the council’s
website? https://www.northlanarkshire.gov.uk/your-community/equalities/equality-
and-fairer-scotland-duty-impact-assessments 
Yes ☒ No ☐
5.2 Financial impact 
Does the report contain any financial impacts? 
Yes ☒ No ☐ 
If Yes, have all relevant financial impacts been discussed and agreed with
Finance? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
Finance has been fully involved in the preparation of the report and modelling the
potential impact of a reduction in school meal prices. 
As outlined within the report, a decision to reduce meal prices would require the
identification of additional recurring savings to ensure the Council continues to set
a balanced budget. This would be in the context of the Council’s current anticipated
budget gap of £63.878m from 2024/25 to 2026/27 as outlined in the Medium Term
Financial Plan reported to Policy and Strategy Committee in June 2023.
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant HR impacts been discussed and agreed with People
Resources? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.4 Legal impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☐ No ☒ 
If Yes, have all relevant legal impacts been discussed and agreed with Legal and
Democratic? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data? 
Yes ☐ No ☒ 
If Yes, is the processing of this personal data likely to result in a high risk to the
data subject? 
Yes ☐ No ☐
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If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☐ No ☐
5.6 Technology / Digital impact 
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management,
or connectivity / broadband / Wi-Fi? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
Where the impact identifies a requirement for significant technology change, has
an assessment been carried out (or is scheduled to be carried out) by the
Enterprise Architecture Governance Group (EAGG)? 
Yes ☐ No ☐
5.7 Environmental / Carbon impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.8 Communications impact 
Does the report contain any information that has an impact on the council’s
communications activities? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.9 Risk impact 
Is there a risk impact? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or
Service or Project Risk Registers), and how they are managed? 
5.10 Armed Forces Covenant Duty 
Does the report require to take due regard of the Armed Forces Covenant Duty (i.e.
does it relate to healthcare, housing, or education services for in-Service or ex-
Service personnel, or their families, or widow(er)s)? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the provision which has been made to
ensure there has been appropriate consideration of the particular needs of the
Armed Forces community to make sure that they do not face disadvantage
compared to other citizens in the provision of public services. 
5.11 Children’s rights and wellbeing impact 
Does the report contain any information regarding any council activity, service
delivery, policy, or plan that has an impact on children and young people up to the
age of 18, or on a specific group of these? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact and the provision that has
been made to ensure there has been appropriate consideration of the relevant
Articles from the United Nations Convention on the Rights of the Child (UNCRC).
Tbc
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If Yes, has a Children’s Rights and Wellbeing Impact Assessment (CRWIA) been
carried out? 
Yes ☒ No ☐ 
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Appendix 1 
School Meal Prices – Local Authorities 2020 , 2022 & 2023 Prices   
*Based on information supplied on each local authority website,
August 2023.          
Secondary      
Authority 2020 2022 2023  
Aberdeen City £2.45 £2.45 £2.65  
Aberdeenshire No set menu price
Individually priced however, meal deal
is £2.85           
Individually priced however, meal deal is
£2.85.   
Angus £2.20 £2.20 £2.20  
Argyll & Bute £2.40 £2.40 £2.40  
Clackmannanshire Not available on website Not available on website Not available on website  
Dumfries &
Galloway £2.00 £2.00 £2.00  
Dundee No set menu price No set menu price No set menu price  
East Ayrshire £2.15 £2.15 £1.08  
East
Dunbartonshire £2.54 £2.54 £2.43  
East Lothian No set menu price
Individually priced however, meal deal
is £2.25 Meal deals £2.25 - £2.40  
East Renfrew £2.30 £2.30 £2.60  
Edinburgh – city £2.70 £2.70 £2.70  
Falkirk £2.45 £2.75 £2.95  
Fife £2.30 No set menu price No set menu   
Glasgow £1.90 £1.90 £2.00  
Highland £2.55 £2.55 £2.55  
Inverclyde £2.25 £2.25
Website now says to contact each individual school
for prices.  
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Midlothian £2.30 £2.30 £2.40  
Moray £2.40 £2.40 £2.50  
North Ayrshire £2.45 £2.05 £2.05  
North Lanarkshire  £3.05 £3.15 (before 16th May 2022 increase) £3.15  
Orkney £2.60 £2.80 £3.00  
Perth & Kinross £2.30 £2.30 £2.30  
Renfrew £2.60 £2.60 £2.70  
Scottish Borders £2.65
Individually priced however, meal deal
is £2.50 £2.50  
Shetland No set menu price £2.50 No set menu price  
South Ayrshire £2.25 £2.25 £2.45  
South Lanarkshire £1.75 £2.00 £2.20  
Stirling £2.50 £2.40 Prices no longer on website  
West Dunbarton £2.45 £2.55 £2.92  
West Lothian £2.35 £2.20 £2.43 
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Appendix 1 
School Meal Prices – Local Authorities 2020 , 2022 & 2023 Prices
*Based on information supplied on each local authority website as of August 2023. 
Primary   
Primary Schools 2020 2022 2023
Authority Price   
Highland  £2.30 £2.55 £2.30
East Dunbartonshire £2.43 £2.43 £2.43
Moray £2.30 £2.30 £2.40
Scottish Borders £2.50 £2.40 £2.40
Aberdeenshire £2.20 £2.50 £2.65
Aberdeen City £2.20 £2.20 £2.35
Orkney £2.50 £2.70 £2.80
Stirling £2.50 £2.20 £2.30
Angus £2.10 £2.10 £2.10
Renfrew £2.25 £2.25 £2.35
South Ayrshire £2.15 £2.25 £2.35
Edinburgh City £2.25 £2.25 £2.30
West Dunbarton £2.45 £2.55 £2.92
Falkirk £2.05 £2.05 £2.45
Shetland Not on the website £2.50 Not available on website
East Renfrew £2.10 £2.10 £2.40
East Ayrshire £2.15 £2.15 £1.08
North Ayrshire £2.45 £2.05 £2.05
Perth & Kinross £2.15 £2.30 £2.30
Dundee £2.15 £2.15 £2.15
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Argyll & Bute £2.30 £2.30 £2.30
West Lothian £2.18 £1.96 £2.20
Inverclyde £2.05 £2.05 Free for P1 - P7
Fife £2.30 £2.40 £2.40
Glasgow £1.90 £1.90 £1.90
East Lothian £2.05 £2.15 No info on website now for Primary
North Lanarkshire £3.00 £3.10 (before 16th May 2022 increase) £3.10
Clackmannanshire £2.00 £2.10 £2.20
Midlothian £2.10 £2.10 £2.10
Dumfries &
Galloway £1.90 £1.90 £1.90
South Lanarkshire £1.75 £2.00 £2.05 
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Appendix 2 – FSS, School Meal Key Performance Indicators (KPI’s) 
Indicator 2019/20 2020/21 2021/22 2022/23
School meals - % uptake of free school meals in
primary schools
Actual 64.4 41.2 49.0 60.0 
Target /
thresholds
70.0
+ 5 / - 5
70.0
+ 5 / - 5
70.0
+ 5 / - 5
60.0
+ 5 / - 5
School meals - % uptake of free school meals in
secondary schools
Actual 47.6 28.6 36.9 41.1 
Target /
thresholds
40.0
+ 5 / - 5
40.0
+ 5 / - 5
40.0
+ 5 / - 5
40.0
+ 5 / - 5
School meals - % uptake of paid school meals in
primary schools
Actual 34.1 14.0 27.2  21
Target /
thresholds
20.0
+ 5 / - 5
20.0
+ 5 / - 5
20.0
+ 5 / - 5
20.0
+ 5 / - 5
School meals - % uptake of paid school meals in
secondary schools
Actual 23.7 10.9 14.3 18 
Target /
thresholds
15.0
+ 5 / - 5
15.0
+ 5 / - 5
15.0
+ 5 / - 5
15.0
+ 5 / - 5
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Appendix 3 
Facility Support Services 
3-Year Consultation Plan 2024 - 2027     
Employing a wide range of consultation and engagement methodologies is an essential component of service development processes to ensure service
provision matches customer needs and expectations. As a service, we have realised that better community engagement leads to the delivery of better more
responsive services and better outcomes for communities.       
Consultation Purpose Methodology Frequency Recipients / Sample
Size RAG Comments
Head Teacher
service
satisfaction
To gather feedback from Head
Teachers on FSS service provision
including Building Cleaning /
Facilities Management and School
Meals Provision
Online
6-monthly
Email survey link to
primary and secondary 
Head Teachers 
Survey to be redesigned from
previous Survey Monkey
questionnaire.
Secondary
Pupil School
Meals Survey
To gather feedback from secondary
pupils on school meal provision
covering menus, food provision,
free school meal uptake, facilities,
etc.
Online via QR
code on a 'Tell
us What you
Think' poster
Annual
Secondary pupils -
posters placed across all
secondary schools 
Survey to be designed (agree
questions from Question Bank).
Secondary
Pupil School
Meals Focus
Groups
Follow-up focus groups to online
consultation to gain further insight
to feedback received. 
Focus groups following taster
sessions for new items added to
menu, etc.
Face-to-face As required
Selection of secondary
pupils - possibly ask for
volunteers during online
consultation  
Discussion points to be taken from
feedback from online survey.
Primary Pupil
School Meals
Survey
To gather feedback from primary
pupils on school meals covering
menus, food , dining room, ordering
food, etc.
Paper Survey Annual
Sample of primary pupils -
surveys designed specific
to primary bracket (P1-3 /
P4-7) 
Surveys to be designed (agree
questions from Question Bank).
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Primary Pupil
School Meals
Focus Groups
Follow-up focus groups to survey to
gain further insight to feedback
received. 
Focus groups following taster
sessions for new items added to
menu, etc.
Face-to-face As required Selection of primary
pupils  
Discussion points to be taken from
feedback / taster sessions.
Parents
School Meals
Survey
(Uptake)  
Online / QR
code  3-yearly
Targeted via menu email /
school newsletter / NLC
website on menu page 
Survey to be designed (agree
questions Question Bank).
Parental
Focus Groups
/ Facilitation
Groups
Attendance at school's parent
council meetings to facilitate
discussions on school meal
provision / free school meal uptake,
etc.
Face-to-face
TBC      
Parents
School Tasters
Focus Groups
Parents to be invited for a school
meal / information session. Face-to-face TBC      
School Dining
Mystery Visits
Mystery visits of the school meals
service covering general
satisfaction, cleanliness, staffing,
meals / menu, noticeboards, etc.
TBC TBC Primary / Secondary
Pupils    
Parent Tasters
(Primary 1
New starts)
To gather feedback from parents of
primary school pupils during the
school meals taster sessions
Paper Survey Annual
Sample of parents
attending organised
Parent Taster Sessions 
Ongoing
Nursery meal
provision -
Heads of
Centres /
Parents
To gather feedback on nursery
meal provision. 
Online / Focus
Groups TBC Head of Centre / Parents    
Focus Groups
- any new
initiatives, etc
Any new initiatives introduced
throughout 2016-17 as required   Ad Hoc n/a    
Staff
Consultation /
Operational
Events
To gain an insight into their views
on school meals and issues they
face on the frontline dealing with
pupils directly.  
As required Focus Groups / PP Vote
as required    
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Any other ad
hoc
consultation as
required    
As required             
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North Lanarkshire Council
Report
Education, Children and Families Committee 
Does this report require to be approved? ☐ Yes   ☒ No
Ref     Date 21/11/23 
Transforming Places – Town and Community Hub Programme:
Six Monthly Update on Progress 
From  James McKinstry, Chief Officer (Assets and Procurement)  
E-mail McBrideM@northlan.gov.uk 
McCabeC@northlan.gov.uk
Telephone Mark McBride, Estates
Development Manager,
07583 094928 
Charles McCabe, Hub
Strategy Manager, 07946
353323 
Executive Summary 
This report provides an update of the Town and Community Hub Delivery Programme,
highlighting the status of each project. 
This information is provided in line with The Plan for North Lanarkshire and the associated
Programme of Works.   
Recommendations
It is recommended that the Education, Children and Families Committee: 
1) Acknowledge the position of each of the projects in the current Town and
Community Hub Delivery Programme  
The Plan for North Lanarkshire
Priority  Support all children and young people to realise their full potential
Ambition statement (24) Review and design services around people, communities,
and shared resources
Programme of Work Transforming Places
Item 9
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1. Background 
1.1 Policy and Strategy Committee approved the strategy, guiding principles, and
prioritisation matrix linked to the Town and Community Hub Programme at the meeting
held on 19th March 2020.   
1.2 Updates regarding this programme are progressed through two strands:  activity related
to the strategy and the overarching programme is progressed via the Policy and
Strategy Committee; and activity related to hub delivery projects is progressed via
Education, Children and Families Committee.   
1.3 Projects within the Town and Community Hub programme are delivered in line with the
available capital budget assigned to this programme.  The Council’s capital plan is
generally reviewed and updated in five-year cycles.  As such, the prioritisation and
delivery of projects within the Town and Community Hub Programme are reviewed and
aligned each time the wider capital programme is assessed, and funds allocated. 
1.4 The Town and Community Hub programme must be managed within the funding
allocation provided. Therefore, where costs or projects increase, the number of projects
which can be delivered may need to be reviewed, or alternatively, where efficiencies
can be realised, additional projects may be brought forward. 
1.5 As with many of the council’s strategic programmes of work, the Town and Community
Hub programme reports through the Transforming Places Programme Board,
consisting mainly of chief officers, who provide governance at officer level on this and
other programmes of work.  As and when required, decisions or options are and will
continue to be reported to the relevant council committees. 
2. Report 
Town and Community Hubs – Current Delivery Programme 
2.1 Appendices 1 and 2 to this report provide details of all projects in the current Town and
Community Hub delivery programme. 
2.2 Appendix 1 provides both a progress summary briefing (appendix 1a) and a programme
timeline chart of projects in the scoping stage, procurement, or construction (appendix
1b). Appendix 2 provides details of projects which have been approved but are currently
at pre-delivery stage. 
2.3 Each project under construction will have an agreed set of key performance targets
with a number of these providing added benefits to our communities. Appendix 3
provides an update of community benefit achievements across both Hub construction
projects and DBFM facilities. 
2.4 Whilst each project has its own unique characteristics, Appendix 4 to this report
provides an indication of some of the important milestones in delivery of a new hub
facility. As projects develop, indicative dates for delivery milestones can be
communicated.  This will be subject to continuous review and reported in future updates
to Education, Children and Families Committee as required. 
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Shared Ambition – Integrated Community hubs/campuses 
2.5 In March 2020, at the Policy and Strategy Committee, members approved the ‘One
Place – One Plan’ report including recommendations linked to the Town and
Community Hub Programme.   
2.6 Specifically, members approved two key aspects: 
2.6.1 That a set of guiding principles be adopted and used to further develop the design
proposals for Town and Community Hubs; and 
2.6.2 That a prioritisation matrix to be used as the methodology to determine the priority order
for Town and Community Hubs development. 
Guiding Principles 
2.7 The guiding principles adopted to inform this programme are designed to ensure each
project delivers facilities through which new ways of working can be promoted.  These
guiding principles primarily address the planning and build aspect of this programme
(i.e. the zones that will be provided).  The operating model, developed by colleagues in
Education and Families, will guide and promote the added value through co-location of
services and multi-use of facilities within each hub delivered. 
2.8 The six approved guiding principles are included in all updates to committee to ensure
that committee members can assess the projects are being developed in line with these
principles.  The six principles are: 
2.8.1 Principle One: Inclusive, universal provision 
A community hub must serve the whole community and offer universal provision of
services as default position.  Where more targeted service provision is required, this
should be delivered in such a way as to avoid stigma of accessing these services which
may otherwise reduce uptake. 
2.8.2 Principle Two: Sense of community ownership 
A community hub is a community asset which serves the local community of that area. 
Central to the community hub model in North Lanarkshire is the learning and teaching
facilities offered.  However, the wider community must perceive the asset to be a whole
community asset. 
2.8.3 Principle Three: Maximum availability and usage 
Community hubs will be accessible from early in the morning until late in the evening
and all spaces within the community hubs should afford multi-functional use for the
whole community.  Facilities should only be provided where it can be demonstrated that
they would be used both through the day and in the evening – no facilities should be
provided where they are only for use in the evening. 
2.8.4 Principle Four: Designed with rather than for the community 
Options of proposals should be provided to local communities for discussions as early
as possible to ensure community ownership of the proposed facilities. 
2.8.5 Principle Five: Tailored, bespoke, representative
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Each community hub has the option to be unique to ensure it meets the specific
requirements of the community which it will serve.  The design of the building should
provide the community with a sense of pride in the community asset that has been
created. 
2.8.6 Principle Six: Maximise the services on offer 
Public services available within the community hub should complement rather than
compete with other public and third sector services which serve the same local
community. 
Prioritisation Matrix 
2.9 Following approval at the Policy and Strategy meeting in March 2020, work on the
prioritisation matrix was progressed.  This work includes determining how each
individual project can be scored, and therefore compared, to other potential projects. 
A further update was provided to Policy and Strategy Committee in September 2021
within “The Place, The Vision – Update”.  Specifically, the list of schools which will be
focus for initial feasibility, was outlined within Appendix Three, within the September
2021 update to Policy and Strategy. 
2.10 This list was compiled with an initial focus on the highest weighing factor in the matrix
– that of ‘socio-economic and wellbeing’.  Two assessments were made against each
pre-1996 catchment area: deprivation (using SIMD) and population density (using
SAPE).  Further information on this process was outlined in section 2.15 of the report
presented to Policy and Strategy on 30th September 2021. 
2.11 The current capital programme includes projects up to the year 2026. It has been
announced that a reset of the capital programme will now take place, with a new five
capital programme being introduced from April 2024. The Town and Community Hub
Programme will bid for projects to be included in the next capital programme, in line
with the three . 
Existing projects 
2.12 Projects already in the programme for delivery, which have been included in previous
updates of this report to Education and Families Committee, have (where achievable)
been subject to assessment against the guiding principles and will (where achievable)
ensure adhesion to the principles.  The appendices included within this report reflect
progress in this regard. 
Learning Estate Investment Programme (LEIP) 
2.13 Members of this committee may recall that, following discussion and approval at Policy
and Strategy Committee of 29th September 2022, the council submitted a proposal for
LEIP phase three funding.  As agreed by Policy and Strategy Committee, the council
submitted an application for funding for: 
• an extension at Chryston High School – required to mitigate the impact of
significant housebuilding across the Northern Corridor area.
• a contribution towards Gartcosh Primary School – a new 434 space primary
school, new ASN provision, and new Early Years provision to serve this
growing population. 
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2.14 Scottish Government announced the successful projects on Monday 30th October
2023.  North Lanarkshire Council were successful with the Chryston High School
extension project, but unsuccessful with the Gartcosh Community Hub project. 
2.15 North Lanarkshire Council will now work with Scottish Futures Trust (SFT) on the
Chryston High Extension project, as part of the LEIP Programme.  The council will
continue to develop the proposals for Gartcosh Community Hub, which will now be fully
funded from the council’s Town and Community Hub Programme. 
3. Measures of success 
3.1  Delivery of projects in line with the guiding principles linked to this programme of work,
which in turn are designed to deliver against the strategic priorities within The Plan for
North Lanarkshire. 
4. Supporting documentation 
Appendix 1a: Hub Delivery Programme – Current Delivery Programme. 
Appendix 1b: Hub Delivery Programme – Programme Timeline Chart. 
Appendix 2: Hub Delivery Programme – Phase 3 Pre Delivery Projects. 
Appendix 3: Hub Delivery Programme – Community Benefits Programme Outputs. 
Appendix 4: Hub Delivery Programme – Programme Timeline Chart. 
James McKinstry
Chief Officer (Assets and Procurement) 
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5. Impacts 
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
If Yes, has an assessment been carried out and published on the council’s
website? https://www.northlanarkshire.gov.uk/your-community/equalities/equality-
and-fairer-scotland-duty-impact-assessments 
Yes ☐ No ☐
5.2 Financial impact 
Does the report contain any financial impacts? 
Yes ☒ No ☐ 
If Yes, have all relevant financial impacts been discussed and agreed with
Finance? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
Significant inflationary pressures and other external factors continue to have an
impact on this programme and other capital budgets across the council – these
have been subject to separate reporting to Policy and Strategy Committee. 
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant HR impacts been discussed and agreed with People
Resources? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.4 Legal impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☐ No ☒ 
If Yes, have all relevant legal impacts been discussed and agreed with Legal and
Democratic? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?   
Yes ☐ No ☒ 
If Yes, is the processing of this personal data likely to result in a high risk to the
data subject? 
Yes ☐ No ☐ 
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☐ No ☐
5.6 Technology / Digital impact
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Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management,
or connectivity / broadband / Wi-Fi? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
All new assets (New builds) have data connection requirements – these are part of
the overall process and involve relevant stakeholders including the digital teams, to
ensure infrastructure such as data connections/Wi-Fi etc., are planned as part of
the build process. 
Where the impact identifies a requirement for significant technology change, has
an assessment been carried out (or is scheduled to be carried out) by the
Enterprise Architecture Governance Group (EAGG)? 
Yes ☐ No ☐
5.7 Environmental / Carbon impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
The environmental and carbon impact on any given project is assessed as part of
the project from the outset – with a determination to reduce carbon footprint as
much as possible within each project delivered. 
5.8 Communications impact 
Does the report contain any information that has an impact on the council’s
communications activities? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.9 Risk impact 
Is there a risk impact? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or
Service or Project Risk Registers), and how they are managed? 
5.10 Armed Forces Covenant Duty 
Does the report require to take due regard of the Armed Forces Covenant Duty (i.e.
does it relate to healthcare, housing, or education services for in-Service or ex-
Service personnel, or their families, or widow(er)s)? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the provision which has been made to
ensure there has been appropriate consideration of the particular needs of the
Armed Forces community to make sure that they do not face disadvantage
compared to other citizens in the provision of public services. 
5.11 Children’s rights and wellbeing impact 
Does the report contain any information regarding any council activity, service
delivery, policy, or plan that has an impact on children and young people up to the
age of 18, or on a specific group of these? 
Yes ☒ No ☐
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If Yes, please provide a brief summary of the impact and the provision that has
been made to ensure there has been appropriate consideration of the relevant
Articles from the United Nations Convention on the Rights of the Child (UNCRC). 
(Article 2) The right to an education is embedded in statute and the council applies
these rights without discrimination 
(Article 3) The best interests of the child is a primary consideration and pupils are
involved in the design process for any new hub linked to their existing school.
(Article 5) Parents and carers are involved in the design process for any new hub
linked to their child and their existing school. 
(Article 6) The child’s wellbeing under GIRFEC is a consistent framework and
shared language that promotes supports and safeguards the wellbeing of our
children and young people.
(Articles 12, 13) The design process for any new Town or Community Hub includes
numerous engagement sessions with the children and parents to ensure the views
of the child are considered. 
If Yes, has a Children’s Rights and Wellbeing Impact Assessment (CRWIA) been
carried out? 
Yes ☐ No ☒ 
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Appendix 1 Hub delivery programme – Current delivery programme      Updated: October 2023
Appendix 1a: Progress Summary 
Project Contract Stage Contract Construction
Programme dates
Key Activities in period / planned next 
Chryston Community Hub
Northern Corridor
Construction
(Tier 1
contractor -
Robertson
Construction)
Projected handover –
October 2023
This new community hub was opened to pupils on Wednesday 25th
October 2023 and all pupils from Chryston Primary School now attend this
new campus.  The former school will now be demolished to make way for
the new Chryston High extension.  As the Chryston Community Hub
project is complete, it will now drop off this programme update to
committee. 
St Kevin’s Community Hub
Coatbridge
Preconstruction
– Stage 1 (Tier
1 contractor -
Kier
Construction)
Start on site Q1/2 2024 Kier Construction and their design team are progressing the project
through stage 2 activities in advance of formal stage 2 submission in early
2024. Additional site monitoring is required in support of the planning
application. Anticipated planning determination now late 2023/early
2024.This additional monitoring has delayed the site start to 2024.
Orbiston Community Hub
Bellshill
Preconstruction
– Stage 2 (Tier
1 contractor
Morgan Sindall
Construction)
Stage 2 submission
anticipated Q4 2023.
Enabling Works were completed during the 2023 summer holidays.
Planning permission was granted in September 2023 and the project is
due to reach Financial Close with hubSW in Q4 2023 with construction
commencing shortly thereafter. 
St Stephen’s Community Hub
Coatbridge
Preconstruction
– Stage 1 (Tier
1 contractor
Morrisons
Construction)
Start on site anticipated
late 2024.
Hub South West and the Tier 1 contractor are currently progressing stage
1 activities including topographical surveys and site investigation works. A
stage 1 submission is anticipated in Q4 2023 with the main construction
works anticipated to begin in late 2024/early 2025.
Chryston High School
Extension
Northern Corridor
Preconstruction
– Stage 1 (Tier
1 contractor
BAM
Construction)
Stage 1 submission Q1
2024
Hub South West and the Tier 1 contractor are progressing stage 1 activities
including topographical surveys, site investigation works and initial concept
designs. A stage 1 submission is anticipated in Q1 2024 with the main
construction works anticipated to begin in Q4 2024.
Gartcosh Community Hub
Northern Corridor
Preconstruction
– Stage 1 (Tier
1 contractor
Stage 1 submission due
Q4 2023.
Education, Children & Families Service have completed the Statutory
Education Consultation process. Hub South West and the Tier 1 contractor
are progressing stage 1 activities including topographical surveys, site
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Project Contract Stage Contract Construction
Programme dates
Key Activities in period / planned next 
BAM
Construction)
investigation works and initial concept designs. A stage 1 submission is
anticipated in Q4 2023 with the main construction works anticipated to
begin in Q4 2024. 
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Appendix 1 Hub Delivery Programme – Current Delivery Programme:  Appendix 1b: Programme Timeline Chart – Oct 2023 
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Appendix 2: Hub Delivery Programme:  Pre-delivery projects
Project Description Status
Ravenscraig Community Hub: Incorporating
two new primary schools within Ravenscraig
(Motherwell)
Update remains the same as last update:
The location for this project is still under review.  There is approved statutory education consultation for
the site at the north of Ravenscraig (Carfin end). Project not now projected to be taken forward until next
capital programme. 
Abronhill Community Hub Update remains the same as last update:
This project has been deferred, as reported to the Policy and Strategy Committee on 16th March 2023. 
This project is not now projected to be taken forward until the next capital programme. 
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NORTH LANARKSHIRE COUNCIL - HUB DELIVERY TEAM  Appendix 3
KPI - BENEFIT TRACKER  
DETAILS AS AT: March 2023   
KPI
REFERENCE KPI DESCRIPTION
TOTAL
COMMITMENT
TOTAL
ACHIEVED TO
DATE
7.1 CONSIDERATION CONSTRUCTORS SCORE 110 124
7.2 NO. OF COMMUNITY DESIGN PRESENTATIONS 6 12
7.3 ANNUAL COMMUNITY BENEFIT DAYS (ACTIVITIES) 9 17
8.1a SKILLS ACADEMY - GRADUATES RECRUITED 3 2
8.1b SKILLS ACADEMY -  APPRENTICE STARTS 18 15
8.1c SKILLS ACADEMY - APPRENTICE COMPLETIONS 9 6
8.1d
SKILLS ACADEMY - LOCAL ADVERTISEMENT OF JOBS (JOBS
CREATED OTHER THAN GRADUATES OR APPRENTICES) 12 7
8.1e SKILLS ACADEMY - WORK EXPERIENCE/PLACEMENT (14+) 51 26
8.1f SKILLS ACADEMY - EXISTING APPRENTICES 15 20
8.1g
SKILLS ACADEMY - OVERALL DELIVERY OF PROJECT
OUTCOMES
AVERAGE
ACROSS ALL CBA
2017 RELATED
TARGETS FOR
HUBSW
COMPLETED
PROJECTS 01
8.1h
SKILLS ACADEMY - TRAINING EVENTS DELIVERED
(QUALIFYING THE WORKFORCE) 47 33
8.1i/j
SKILLS ACADEMY - EDUCATIONAL ACTIVITY - SMEs AND
TEACHING STAFF 21 48
8.1k SKILLS ACADEMY - SOCIAL IMPACT EVENT OR CONTRIBUTION
1 PROJECT PER
ANNUM, HUB
WIDE, ALL TIER
1s. PROPOSAL
TO COME FROM
TIER 1s 2
8.2a
COMPANIES INVOLVED WITH LOCAL EMPLOYMENT AND
TRAINING PROJECTS 15 5
8.2b
SUPPLY CHAIN INSTITUTE - CONTRACT OPPORTUNITIES FOR
TERRITORY BASED CONTRACTORS (%) 70%
Riverbank
50.43%
Chryston 40.7%
Newmains & St
Brigid’s 75%
8.2c
SUPPLY CHAIN INSTITUTE - LOCAL SUPPLY CHAIN EVENTS TO
ENGAGE LOCAL COMPANIES 30 35 
8.2d
SUPPLY CHAIN INSTITUTE - LOCAL COMPANIES GIVEN
PRICING/TENDERING OPPORTUNITIES FOR FIRST TIME BY
TIER 1 OR M&E CONTRACTORS 15 44
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KPI
REFERENCE KPI DESCRIPTION
TOTAL
COMMITMENT
TOTAL
ACHIEVED TO
DATE
8.2e
SUPPLY CHAIN INSTITUTE - LOCAL COMPANIES GRADUATED
FROM THE BUILDING FOR GROWTH PROGRAMME
HUB TARGET TO
GET 12
GRADUATE
COMPANIES
EACH
REPORTING
YEAR 25
8.2f
SUPPLY CHAIN INSTITUTE - LOCAL BUSINESS IMPROVEMENT
SUPPORT AND WORKSHOPS 30 54
8.2g
SUPPLY CHAIN INSTITUTE - BUSINESS EXPANSION SUPPORT
AND WORKSHOPS 30 43 
8.2h
SUPPLY CHAIN INSTITUTE - CONSTRUCTION SPECIFIC
LEARNING EVENTS AND WORKSHOPS 60 57
8.2i
SUPPLY CHAIN INSTITUTE - THIRD SECTOR BUSINESSES -
HUBSW PROJECTS CONTRACTS AWARDS/OPPORTUNITIES
TARGET OF 10
OPPORTUNITIES
ACROSS ALL
PROJECTS PER
ANNUM - ALL
TIER 1s 2 
1 It should be noted that the identified indicators are expected to be ‘zero’ in relation to ‘total achieved
to date’ at this time.   
If you would like more detailed information on any of the projects, please contact Pamela
Ross (email address: RossP@northlan.gov.uk) 
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Appendix 3 (continued) – definitions for KPIs outlined in section above 
KPI  REF KPI DEFINITION KPI ACHIEVEMENT Arrangements & Delivery 
7.1 Consideration Constructors Score Tier 1 Contractors to implement the
Considerate Contractors Scheme for
Construction Contractor and reach a
minimum score of 35 on each project
Tier 1 Contractors to implement the Considerate Contractors
Scheme for Construction Contractor 
7.2 Number of Community Design
Presentation
Presentation events engaging with the
local community to present and consult
on proposed design plans
Engage with the Local Authorities, local community groups,
professional service provider.  Includes any community design
presentations which may have taken place before tier 1
appointment and gather evidence. 
7.3 Annual Community Benefit Days
(Activities)
One off events, activities, or
sponsorships which have an effect on
certain local communities, organisations
or institutions
Engage with local community groups / organisations and identify
potential activities, these may be for example sponsorship of local
football team, scout hut roof replacement, community garden
projects, support local charities, etc.
8.1a Skills Academy - Graduates
Recruited
University - Graduate/Post Graduate as
follows:  Graduated within last 3 years.
Employed Main Contractors, Sub-
Contractor or Professional Services
provider.  
Identify opportunities, within and with sub-contractors, Professional
services providers. Meeting between tier1 and sub-
contractor/supplier, and vehicles such as hub SW Recruitment and
Training Advisory Days
8.1b Skills Academy - Apprentice
Starts               
New entrant apprenticeship, new
entrant trainees and new entrant
technical/higher level qualifications, on
a formal apprenticeship framework in
Level 2 or above N/SVQ. e.g. new start
apprentices employed on project by
Main Contractors, Sub-Contractor or
Professional Services provider. 
Identify opportunities, within and with sub-contractors, Professional
services providers. Meeting between tier1 and sub-
contractor/supplier, and vehicles such as hub SW Recruitment and
Training Advisory Days. Potential candidates can be identified
through engagement with schools and colleges. 
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Appendix 3 (continued) – definitions for KPIs outlined in section above
KPI  REF KPI DEFINITION KPI ACHIEVEMENT Arrangements & Delivery 
8.1c Skills Academy - Apprentice
Completions
Apprentice who will complete their
formal apprenticeship programme
whilst employed on project by tier 1
Contractors, Sub-Contractor or
Professional Services provider.  
Identify within and with Sub-Contractors, Professional Services
providers through tier 1 meetings, hub SW Training and Recruitment
Advisory Days, any existing or redundant/displaced apprentices who
will complete their apprenticeship whilst working on the project.
(tier 1 contractor can elect to designate an Apprentice completer as
an existing Apprentice instead if they wish to do so)                                   
8.1d Skills Academy - Local
Advertisement of Jobs  (Jobs
created other than graduates or
Apprentices)
Creation of a new and sustainable job
with 12 weeks minimum continued
employment. Job opportunities to be
advertised locally through Job Centre
Plus or local organisations such as  CEIS,
TAP, Routes to Work, Local Authorities
Economic Development Teams or other
Local Training Employment Initiatives.
to be employed on project by Main
Contractor, Sub-Contractor or
Professional Services provider. 
Identify within and with Sub-Contractors, Professional Services
providers through tier 1 meetings, hub SW Training and Recruitment
Advisory Days. include pre-construction meetings engage with local
Job Centre Plus, CEIS, Ingeus, Routes to Work, Local Authorities
Economic Development Teams, other local training employment
Initiatives. 
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Appendix 3 (continued) – definitions for KPIs outlined in section above
KPI  REF KPI DEFINITION KPI ACHIEVEMENT Arrangements & Delivery 
8.1e Skills Academy - Work
Experience/Placement  (14+)              
Work experience attendance for
students from schools, colleges and
Universities (14 years plus) who
undertake a work-experience
placement .  This KPI is aimed at
providing students with the opportunity
to carry out tasks agreed by the
education provider and the employer
enabling the learner to gain a
meaningful insight into the construction
sector.      This target also describes
work experience attendance for
persons who are not enrolled in a
course of education/study. Minimum 5
working days.
Tier 1 to engage with local educational services schools, colleges,
universities, can include individuals from organisations such as
Princes Trust, Probation Service, Job Centre Plus, Women into
Construction, Armed Forces re-settlement programmes or local
community organisations, to identify suitable candidates. Engage
with sub-contractor, suppliers professional service providers to
identify possible placement opportunities in their
companies/organisations. It may also be appropriate for individuals
seeking a career change
8.1f Skills Academy - Existing
Apprentices
An apprentice persuing a formal
apprenticeship framework in level 2 or
above N/SVQ employed on project by
Main contractor, sub-contractor or
Professional service provider.
Identify within and with Sub-Contractors, Professional Services
providers through tier 1 meetings, hub SW Training and Recruitment
Advisory Days, any existing or redundant/displaced apprentices who
have to potential to work on the project during their apprenticeship
(tier 1 contractor can elect to designate an as a completer instead
should they complete during the time)
8.1g Skills Academy - Overall Delivery
of Project Outcomes              
HSW to over achieve by a minimum of
10% across the average of our CITB
Client Based Approach based KPI's. This
is a measure of all our Tier1s
aggregated performance on  projects
completed during the year.
HSW to over achieve by a minimum of 10% across the average of our
CITB Client Based Approach based KPI's 
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Appendix 3 (continued) – definitions for KPIs outlined in section above
KPI  REF KPI DEFINITION KPI ACHIEVEMENT Arrangements & Delivery 
8.1h Skills Academy - Training Events
Delivered (Qualifying the
Workforce)      
SVQ Level 2 or above, diplomas,
professional qualifications, including
Advance H&S (SSSTS, SMSTS, IOSH,
NEBOSH) Industry related certification,
held externally or in-house, project /
sector specific learning, eg.Leadership &
Management, Supervisory,  Installation,
environmental related training courses.
Includes also Apprentice Completers.
Identify within and with Sub-Contractors, Professional Services
providers through tier 1 meetings, hub SW Training and Recruitment
Advisory Days, to Identify any ongoing or upskills requirements, can
include hub SW bespoke in house 1 day training courses, or
accredited training courses providers such as CITB or other training
providers. Identify anyone likely to complete apprenticeship during
the project.                                                                                                       
8.1i/j Skills Academy - Educational
Activity  (CCIAG)   - SMEs and
teaching staff.       
Construction related events to support
the educational curriculum. 
Events/activities delivered - topics could
include;  enterprise, technology, maths,
science, engineering or careers advice,
aimed to increase awareness and the
opportunities available in the
construction industry. Focus on
improving the image of the sector.
Construction supported community
benefit initiative delivered to SME's and
Teaching Staff  (including Recruitment
and Training Advisory Days, DEC,
Primary Engineering, and others)
1. Tier 1's to engage with local educational services, early years,
schools, colleges, universities, adult influencers, career advisors,
learning providers, community groups, to identify opportunities to
deliver events, can include Construction Ambassador Programme /
STEM activities, 2.  Tier 1 to hold hubSW Recruitment and Training
Advisory Days, or own equivalent, aimed at SME's   3. Workshop
sessions delivered for example local educational services, schools,
colleges, PS, DEC, Primary Engineering 
8.1k Skills Academy - Social Impact
Event or Contribution
Programme-wide Tier 1 annual
community project.     Aimed at
disadvantaged groups within the local
community, which have a positive
impact. 
Supporting council initiatives, organisations, and Institutions such as
Princes Trust, for example  young people in care/post care, people
with learning difficulties - e.g.: mentoring, a series of support
measures to produce a positive outcomes                     
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Appendix 3 (continued) – definitions for KPIs outlined in section above
KPI  REF KPI DEFINITION KPI ACHIEVEMENT Arrangements & Delivery 
8.2a Companies involved with local
employment and training
projects
Companies working on the project
including main contractor,  working
with organisations promoting local
employment, education,  volunteering
or placement opportunities.
Contractor to identify sub-contractors involved with local
employment and training projects, and any involvement by
Contractor direct. hub will coordinate placements from agencies
such as Ayr College or through CITB which will count in meeting KPIs.
School / College organised visits will also count to meet this KPI.
8.2b Supply Chain Institute -Contract
opportunities for Territory based
contractors (%)
Opportunities afforded to South West
Territory based companies through
market testing or tendering as a
percentage of total opportunities
created.
Ensure that at least 55% (rising to max 70% in 2018-19) of tendering
opportunities go to companies in the hub SW area.
8.2c Supply Chain Institute - Local
supply chain events to engage
local companies
This involves events where Tier 1
Contractors will come face to face with
local sub-contractors and suppliers with
an opportunity to talk about potential
projects
This will involve events such as 'Meet the Buyer' events, Supplier
Showcases and hub Club Networking meetings.
8.2d Supply Chain Institute - Local
companies given pricing/
tendering opportunities for first
time by Tier 1 or M+E Contractors
First timers in hub located locally and
under contract to Tier 1s or the
appointed M+E Contractor. Have never
worked on a HSW contract before.
Ensure that local first timers are included in the market
testing/tendering process. Contact HSW Community Benefits team
who can confirm status.
8.2e Supply Chain Institute - Local
companies graduated from the
Building for Growth Programme
Companies based in HSW area or
Scotland based professional Services
practices completing the programme.
(hub SW Target)
Recruitment and delivery by Community Benefits team in
conjunction with the Tier 1 contractors. Organised twice per annum.
Max 10 companies per programme.
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Appendix 3 (continued) – definitions for KPIs outlined in section above
KPI  REF KPI DEFINITION KPI ACHIEVEMENT Arrangements & Delivery 
8.2f Supply Chain Institute - Local
business improvement support
and workshops
One to many workshops or one to one
support to local companies to help
improve their business.
This could cover a range of subjects and delivery methods. Topics
include Business Health Checks, business and people management,
business strategy, planning, HR development, financial
management, succession planning, time management, accreditation
support etc. These can be delivered either to an individual company,
or as a learning event attended by people of different companies.
The Tier 1 can claim this KPI by attending and participating in the
event programme facilitated by the SCI. One to one interventions
will be allocated by the SCDM on an equitable and as need basis to a
hub project.
8.2g Supply Chain Institute - Business
Expansion Support and
Workshops
One to many workshops or one to one
support to local companies to help
expand their business.
This could cover a range of subjects and delivery methods. Topics
include marketing, sales, tendering, web development, social media
etc. These can be delivered either to an individual company, or as a
learning event attended by people of different companies. The Tier 1
can claim this KPI by attending and participating in the event
programme facilitated by the SCI. One to one interventions will be
allocated by the SCDM on an equitable and as need basis to a hub
project.
8.2h Supply Chain Institute -
Construction Specific Learning
Events and Workshops
One to many workshops or one to one
support to local companies to help
improve construction specific aspects of
their business operations.
These are most likely to be on-site training events such as BIM
workshops, Waste, Environment and Health and Safety Tool Box
talks organised by the Tier 1 Contractors for their team and sub-
contractors. There may also be some one to many events organised
for the wider supply chain by the SCDM.
8.2i Supply Chain Institute - Third
Sector Businesses – hubSW
projects contracts awards/
opportunities
Not for profit organisations with a
trading arm which can supply hub
projects in some way afforded contract
opportunities or award a contract on a
hub project. 
Could bid normally as part of the project procurement or be
awarded a special project by the Tier 1 as part of its community
engagement activities. The site catering contract if going to a not for
profit public good organisation could qualify as well an org winning a
regular work package.   
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Appendix 3 (continued) – definitions for KPIs outlined in section above 
Cumbernauld
Academy DATES COMMENTS/NOTES DELIVERED
APPRENTICESHIP
2021
APPRENTICESHIP
2022
APPRENTICESHIP
2023
FES FM
MECHANICAL
AND ELECTRICAL
APPRENTICESHIPS 23/04/2021
PRESENTATION
DELIVERED VIA
MICROSOFT TEAMS
JOINT WITH
GREENFAULDS HIGH (6
PUPILS FROM
CUMBERNAULD AC
PRESENT) 1
1 STUDENT -
ELECTRICIAN
APPRENTICESHIP 1 STUDENT 
FES FM -
TRAINING
CENTRE
22/10/2021
TRAINING SESSIONS
FOR STUDENTS
WISHING TO APPLY
FOR APPRENTICESHIPS 
(no students attended)     
08/12/2021 1 (4 students attended)     
22/02/2022 (no students attended)     
23/03/2022 (no students attended)     
20/04/2022 cancelled (exam time)     
15/06/2022 cancelled as per FES     
14/09/2022 1 (3 students attended)     
18/01/2023 1 (4 students attended)   
24/01/2023 1 (4 students attended)   
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Appendix 3 (continued) – definitions for KPIs outlined in section above 
Greenfaulds
High School DATES COMMENTS/NOTES DELIVERED
APPRENTICESHIP
2021
APPRENTICESHIP
2022
APPRENTICESHIP
2023
FES FM
MECHANICAL
AND ELECTRICAL
APPRENTICESHIPS 23/04/2021
PRESENTATION
DELIVERED VIA
MICROSOFT TEAMS
JOINT WITH
CUMBERNAULD AC (22
PUPILS FROM
GREENFAULDS HIGH
PRESENT) 1 0   
FES FM -
TRAINING
CENTRE
22/10/2021
TRAINING SESSIONS FOR
STUDENTS WISHING TO
APPLY FOR
APPRENTICESHIPS 
1 (8 students attended)     
08/12/2021 1 (2 students attended)     
22/02/2022 1 (4 students attended)     
23/03/2022 1 (7 students attended)     
20/04/2022 cancelled (exam time)     
15/06/2022 cancelled as per FES     
14/09/2022 1 (5 students attended)     
18/01/2023 1 (4 students attended)   
24/01/2023 1 (4 students attended)   
10 November 2022 – FES FM and Apprentice (former pupil of Cumbernauld Academy) presented career opportunities at S2 Careers’ event at
Cumbernauld Academy
27 & 31 January 2023 – FES FM Training Officer delivered interview skills workshops at Cumbernauld Academy & Greenfaulds High School.
2 March 2023 – FES FM delivered pre-employment BTEC assessment. Assessment for plumbing and heating engineers. 
Further training centre sessions to be arranged for September – November 2023 for both Greenfaulds High School and Cumbernauld
Academy.
FES FM 2023 Apprenticeship interviews taking place May 2023
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Appendix 3 (continued) – definitions for KPIs outlined in section above 
• Tigers Training/Morgan Sindall Joint Venture – total of 29 North Lanarkshire young people started 13 week pre-apprenticeship training on 23 January 2023.
• Primary 7 Construction Pilot - Tigers and NLC Pathways; first steps into construction. Site visits arranged with Tier 1 contractors at Chryston and Riverbank.
• Working in collaboration with Vocational Education – work placements for Foundation Apprentices with Tier 1 contractors and their supply chain. To date 16nr
FAs placed in June and October 2022. Two of these students were successful in gaining Graduate Apprenticeships with Tier 1 contractors: Morgan Sindall and Kier
Construction.
Employer engagement – 29 sessions delivered to date to Level 4/5 construction classes. 
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Appendix 4 – Timescales for Project Development and Delivery
Appendix 4      
GUIDELINES ON TIMESCALES FOR PROJECT DEVELOPMENT AND CONSTRUCTION FOR NEW BUILD HUB PROJECTS INVOLVING SCHOOLS 
Overall Timeline    Committee Approval Stages
Core Project (New Build) 
Procurement to Occupation  
Project Development Construction Start /
Duration          
Community Hub incorporating a single primary school
- Two stream (Up to 434 pupils)
2.25 years*   12 months* 15 months
Community Hub incorporating a single primary - Three
stream (435-651 pupils)
2.75 years*   15 months* 18 months
Community Hub incorporating a High School 3.4 years*   18 months * 22 months
Community Hub incorporating more than one primary
school.  This scenario usually includes either two
schools, or school/s and community facilities.
3.2 years*   18 months * 20 months
Town Hub/Community Hub incorporating more than
one education sector.  This scenario may include: High
school; primary school(s); early years; ASN;
community; partnership; sport and leisure zones; etc.
Town hubs with more elements/zones will be require
more time at ‘project development’ stage and may
require more time at ‘construction stage’ dependant
on complexity of project.
At least 3.7 years*   At least 20 months * At least 24 months     
Overall Timeline - Procurement to Occupation    
The timeline for the Delivery Programme starts from all committee approvals being in place, a site in council title and a project being approved for
progression through appropriate governance processes (such as Hub Deliver Board).       
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Appendix 4 – Timescales for Project Development and Delivery
Project Development
This Delivery Project Development process includes the procurement to appoint the contractor and their external design team;   the technical site surveys
to allow design to commence; Stage 1 concept design development, 12 weeks statutory pre planning consultation; Stage 2 detailed design and work
package tender preparation; 5 months statutory full planning approval, tendering to external supply chain for all construction activity; Pricing and Contract
negotiation, committee approval for the final price and execution of the construction contract. 
* As the council transitions to building Town and Community Hubs – due to the specific nature of each project and the expected engagement with local
communities, an intelligent brief will be developed for each project. This may be because of the complexity of the site; multiple service users within a
shared campus environment; Carbon reductions strategies; constructions phasing risks to existing users; etc. This added element inevitably adds time to
the process but will ensure alignment with the Town and Community Hub guiding principles. The project development timescales outlined in the table
above, may therefore be extended.  
Construction Duration   
The start of construction requires committee approval to agree a contract is to be entered into as this constitutes approx 95% of the total funding.
This depends on size of building, the extent of site abnormals and their remediation and any construction phasing.  Construction will be longer if new
school/s being built on a site of an existing school that will remain in operation and requires to be demolished in order to complete all of the new
development.  The indicative average timeline reflects the first phase of construction which is normally that the new building is first to be built for
occupation.     
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North Lanarkshire Council
Report
Education, Children and Families Committe 
Does this report require to be approved? ☒ Yes   ☐ No
Ref    AG Date 23/11/23 
Fostering and Kinship Allowances 2023-24 
From  Alison Gordon Chief Social Work Officer (Children, Families, Justice, and
Integrated Practice)  
E-mail gordonal@northlan.gov.uk Telephone 01698-332001 
Executive Summary 
The purpose of this report is to provide the Committee with an update on the introduction
of a Scottish Recommended Allowance (SRA) for foster and kinship carers and on
arrangements for the implementation of the new allowances in North Lanarkshire.  The
introduction of the SRA nationally, following an agreement between Scottish Government
and COSLA, addresses the previous divergence in allowances paid by local authorities
across Scotland and is intended to support the delivery of the Promise in ensuring
allowances paid to support children and young people experiencing kinship or foster care
are sufficient to meet needs.  Additional recurring funding in support of the implementation
of these new arrangements is being provided by Scottish Government.   
In the context of challenges in recruiting and retaining foster carers to the council’s in-
house fostering service and the importance of this to the delivery of our commitment to
support children and young people who require alternative care Close to Home, a 10%
uplift for foster care fees which have not increased since 2017-18 is also proposed. 
An increasing number of older young people remain in family placements on a continuing
care basis beyond the period where they are formally ‘looked after’ through legislation and
whilst these arrangements are not an explicit part of the national agreement it is proposed
that allowances paid in respect of those young people are paid at an equivalent rate to the
updated kinship and fostering allowances.  This will ensure alignment with the Council’s
commitment to Keeping the Promise in particular in supporting stability for those young
people during their transition to adulthood. Finally, the report highlights that some other
types of allowances and discretionary payments to family carers lie out with the parameters
of the SRA and will be subject to internal review with any further changes proposed subject
to a further report to Committee. 
Recommendations
It is recommended that the Committee:
1) Consider the contents of this report, and
2) Endorse the revised rates of weekly allowances in respect of children and young
people placed with North Lanarkshire foster and kinship carers will be based on the
new SRA and extended to continuing care arrangements,
3) Agree the proposed uplift of 10% in foster care fees.
Item 10
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1. Background 
1.1 Fostering allowances are paid to individuals and families who are registered as foster
carers under the Looked After Children (Scotland) Regulations 2009 when a child, who
is looked after and accommodated by the Council, is placed in their home. The
allowance is awarded to meet the costs of the child they are caring for, with payment
rates linked to the age of the child or young person. This includes those caring for young
people with entitlement to continuing care.   
1.2 Fostering fees are paid to individuals and families who are registered as foster carers
under the Looked After Children (Scotland) Regulations 2009 when a child, who is
looked after and accommodated by the council is placed in their home.  These fees
recognise the skills, commitment and expectations of carers providing care to non-
related children and are paid at 3 levels linked to a competency scheme for carers. 
1.3 Kinship care allowances are paid to individuals who have a relationship (friend or
extended family network) to the child or young person and have been approved at the
multi-agency kinship care panel as being suitable carers to care for the child or young
person in their care, as per the Looked After Children (Scotland) Regulations 2009.
Kinship Care allowances may also be paid in respect of children who are subject to
kinship care or residence orders who meet additional criteria.  These arrangements are
often referred to as ‘informal’ kinship arrangements as unlike formal kinship
arrangements children and young people are not considered to be ‘looked after’ by the
local authority. 
1.4 Continuing Care is a legal term established by section 67 of the Children and Young 
Peoples (Scotland) Act 2014. The aim of continuing care is to provide a more gradual
transition to independent living whilst maintaining supportive and positive relationships.
Continuing care support young people aged 18-21 who choose to remain in their care
placement. North Lanarkshire’s current position is that when a young person enters
continuing care, at age 18, the fostering allowance continues but the fees to the carers
cease.   
1.5 Until now local authorities across Scotland have paid varying rates and allowances to
foster and kinship carers. The introduction of the Scottish Recommended Allowance
(SRA) follows extensive work and negotiation between Scottish Government and
4) Endorse the proposal for further work to review those allowances and discretionary
payments not included in the agreement on the SRA to ensure best alignment with
the council’s ambitions within available resources. 
The Plan for North Lanarkshire
Priority  Support all children and young people to realise their full potential
Ambition statement
(10) Engage with children, young people, parents, carers, and
families to help all children and young people reach their full
potential
Programme of Work Resilient People
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COSLA over several years and was agreed by COSLA Leaders on the 25th August
2023.   The new SRA rates set an effective minimum which should be paid to foster
and kinship carers across Scotland although there remains local discretion in how this
is realised and implemented, for example through a single weekly payment or
component parts. It is intended to ensure that the children in fostering, and kinship care
get the support they need to thrive and that there is parity in the financial support across
Scotland.  Where local authorities are already paying above the SRA, it is expected
that this be continued so that no carer is worse off as a result of new arrangements.   
1.6 The SRA rates have been determined by research previously commissioned through
the Fraser of Allender Institute on the cost of supporting a child based on 16 core
components of care.  These components include elements such as holiday payments
and transport costs. 
1.7 Whilst the new national funding envelope of a recurring 16m has been based on
modelling of overall implementation costs across Scotland, the distribution formula
which determines the allocation of additional funding to local authorities and is detailed
in 5.2, is designed so that it does not unreasonably ‘penalise’ those authorities who
currently pay higher rates.  Funding will be provided from this financial year with an
expectation that the increase be backdated to April 2023. 
1.8 The agreement on the SRA does not cover fostering fees or those allowances which
support other types of care arrangements, including adoption allowances, paid to
support those adoptive placements where specific criteria are met, and supported care
allowances paid to carers who support older young people (16-21) who have left formal
care to transition towards independent living.  Similarly, it does not automatically cover
continuing care arrangements whereby children and young people remain with a foster
of formal kinship carer beyond the age of 18 and/or cessation of formal care. 
2. Report
2.1 At present the rates of weekly fostering and kinship allowances paid directly to foster
and kinship carers in North Lanarkshire falls within the upper cohort of allowance levels
paid by local authorities across Scotland.  No uplift has however been made to
allowances or fees for the past five years meaning the real value of allowances has
fallen.
2.2 A direct comparison between current weekly fostering and kinship allowances shows
that in three of the four age categories on which allowances are based, the new SRA
is higher than the current rates paid by North Lanarkshire, whilst for children aged 11-
15 the rate currently paid by the Council is already slightly higher than the new SRA as
illustrated in the Appendix – Table 1.  Implementation of weekly allowances based on
the SRA would therefore mean a weekly increase of £22-£33 for most carers but no
uplift for those caring for children aged 11-15 for whom current allowances exceed the
SRA. 
2.3 The comparative position is however more complex in that North Lanarkshire currently
also provides additional financial support to carers beyond a weekly allowance: Within
existing arrangements, foster and formal kinship carers receive payments equating to
an additional 4 weeks of allowances per year to support Birthday, Summer, and
Christmas expenses for children and young people experiencing care. These additional
payments are paid as follows in respect of each care experienced child living with a
foster and kinship carer:
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• Birthday payment – age rated allowances x 1-week payment. 
• Holiday payment – age rated allowances x 2-week payment. 
• Christmas payment – age rated allowances x 1-week payment. 
These additional payments are routinely paid only in respect of children and young
people who are currently experiencing care in foster or formal kinship arrangements
that is those who are ’looked after away from home.’     
Discretionary fostering payments are also made to foster carers, and these include
payments for mileage, furniture, bedding and equipment for babies and toddlers in
particular where this may be required to support the start of a placement. 
Whilst such additional payments are not routinely paid in respect of other care
arrangements such as informal kinship, continuing or supported care and adoption
arrangements discrete additional payments may be made occasionally where required
to meet assessed need.
2.4 In considering how best to implement new arrangements linked with the SRA policy
commitment within North Lanarkshire, a number of factors have been considered: 
2.4.1 The need to grow our internal fostering capacity to meet demand and our
commitment to care for our children and young people Close to Home:   Whilst
foster carer recruitment is a national challenge this is particularly the case for
local authorities meaning that over the past 10 year an increasing number of
placements have required to be commissioned from independent providers. 
These are more costly and, in most instances, also mean children and young
people being cared for away from North Lanarkshire.  Growth in the use of
external provision which currently supports 54 children and young people from
our area has stabilised and recently fallen slightly but we have found it difficult
to reduce the reliance on external provision, in part due to the majority of
children placed now being in permanence arrangements, but notably also due
to the steady reduction in the numbers of in-house foster carers.   Whilst our in-
house fostering service continues to support over 110 children and young
people, carer numbers have fallen to 57 from a peak of 97 carers 10 years ago,
mainly due to ‘retirals’ meaning it is challenging to meet need and our duty to
support brothers and sisters together. 
2.4.2 Carer expectations – There has been substantial publicity around introduction
of the new rates and carers will expect the implementation of the headline rates.
Communication is already challenging due to the uneven impact of the rate
rises.  Carers will not anticipate other existing financial supports which are
currently paid separately but which are components within the SRA rate being
factored into the equation with the exception of the deduction of child related
benefits which are paid to kinship carers but not foster carers as within current
arrangements.   
2.4.3 Cost of Living Pressures – As noted there has been no uplift in allowances or
fees within North Lanarkshire for 5 years despite significant inflation/cost of
living pressures.  This impacts both practically on carers but also on how valued
they may feel in undertaking such a key role in supporting our children and
young people. 
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2.4.4 Financial Allocation – As referenced in Section 5.2 the additional recurring
allocation to North Lanarkshire fully meets the potential costs of uprating kinship
and fostering allowances to the SRA and subject to risks noted at 5.9 creates
some capacity to make some broader adjustments in support of our aims both
for better outcomes for our children and young people and efficient use of
resources. 
2.5 In the light of the above position, it is proposed that: 
2.5.1 North Lanarkshire implement the SRA weekly allowance rate payments to
carers except for those carers caring for children and young people aged 11-
15. This rate should remain at £202.72 meeting the commitment that rates
should not be reduced in areas where payments already exceed the SRA. 
2.5.2 Payments increases are backdated to 1st April 2023 in line with the national
agreement or to the start of placement for arrangements beginning after this
time. 
2.5.3 The cost of this is estimated to be £645,627 per year based on current and
estimated pending placement numbers and including continuing care
placements as illustrated in the Table 3 of the Appendix 
2.5.4 A commitment is made to maintain current arrangements for additional financial
supports including birthday/Christmas/holiday payments and discretionary
payments for the current year 2023/24 with a review to consider whether any
rationalisation or reconfiguration of these is required going forward, with this to
be to be completed by February 2024. 
2.5.5 An uplift of 10% be made to all fostering fees.  This would partially address the
fall in real value of these fees and support care recruitment and retention. 
This would amount to a total additional annual cost of £66,214.42 as illustrated
in Table 5 of the Appendix
2.6       It is recognised that the revised rate of allowances does not apply to all categories
carers and those children and young people living with them, including those with
previous experience of care. Consideration will be given to the children, young people
and carers who are not impacted by the new allowance rates, to decide if any
adjustment is appropriate and can be made within existing resource.  This review will
also consider the differential structure of financial support through continuing and
supported care for young people with care experience where there is additional
complexity.  As noted above fees are not currently paid in respect of continuing care
and or supported care reflecting the different expectations and requirements of carers. 
The rates of allowances paid in respect of older young people in supported and
continuing care are also paid irrespective of the young person’s own income.  It is
however recognised that young people in these cohorts have differential support
needs.  Any further proposed changes arising from review activity will be tabled at a
future Committee for consideration and approval. 
3. Measures of success 
3.1 The council increases the number of carers for vulnerable children and young people. 
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3.2  Children and young people who continue to need this service can access this support. 
3.3 The council can maintain a positive balance of care and continue its capacity to provide
placements for children and young people within their own communities in North
Lanarkshire. 
3.4 Young people subject to continuing care can remain in their placement and receive
support beyond the age of 18 thus improving stability and providing a more gradual
transition towards independence. 
3.5 Young people leaving local authority care experience more seamless transitions into
independent living.   
4. Supporting documentation 
Appendix:
Table 1 – Proposed new rates. 
Table 2 – Kinship Care Current Weekly costs and bandings 
Table 3 - Fostering Current Weekly costs and bandings. 
Table 4 - Total overall costs for rates per year
Table 5 – Total Overall costs for Fostering Fee 10% Uplift 
Alison Gordon 
Chief Social Work Officer (Children, Families, Justice, and Integrated Practice) 
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5. Impacts 
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
If Yes, has an assessment been carried out and published on the council’s
website? https://www.northlanarkshire.gov.uk/your-community/equalities/equality-
and-fairer-scotland-duty-impact-assessments 
Yes ☐ No ☐
5.2 Financial impact 
Does the report contain any financial impacts? 
Yes ☒ No ☐ 
If Yes, have all relevant financial impacts been discussed and agreed with
Finance? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
North Lanarkshire has been allocated additional funding of  £1,182 m on a
recurring basis to support the implementation of the SRA (based on a distribution
formula:  35% number of children in low income families/35% number of children in
receipt of Scottish Child Payments/30% 0-18 general population).  This funding will
therefore fully cover the additional costs outlined in 2.5 above and the Appendix to 
to this report.  It should be noted however that there are existing burdens in respect
to the cost of external fostering and kinship care, where national funding or
previous policy commitments has not fully met costs.   Any further proposed
changes arising from review of carer allowances and financial supports will
therefore be subject to available resources. 
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant HR impacts been discussed and agreed with People
Resources? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.4 Legal impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☐ No ☒ 
If Yes, have all relevant legal impacts been discussed and agreed with Legal and
Democratic? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?   
Yes ☒ No ☐
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If Yes, is the processing of this personal data likely to result in a high risk to the
data subject? 
Yes ☐ No ☒ 
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☐ No ☐
5.6 Technology / Digital impact 
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management,
or connectivity / broadband / Wi-Fi? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
Where the impact identifies a requirement for significant technology change, has
an assessment been carried out (or is scheduled to be carried out) by the
Enterprise Architecture Governance Group (EAGG)? 
Yes ☐ No ☐
5.7 Environmental / Carbon impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.8 Communications impact 
Does the report contain any information that has an impact on the council’s
communications activities? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
Given this is a national change to allowances for foster and kinship carers there
may be a need to address any media enquiries locally. 
5.9 Risk impact 
Is there a risk impact? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or
Service or Project Risk Registers), and how they are managed? 
The lack of sufficient local placements for children and young people requiring care
away from home is currently on the service risk register. North Lanarkshire needs
to ensure we can compete to recruit new carers and improve our resource base. If
we do not increase the numbers of carers, we will not be able to support children
and young people to live within their own community in North Lanarkshire in line
with our commitment to The Promise and in line with the Plan for NL. 
There is some financial risk with respect to escalation in costs of external fostering
provision following the introduction of this policy.  Weekly costs of purchased
fostering provision for the 54 children and young people supported in these
placements significantly exceeds the cost fees and allowances paid to in house
carers however these costs cover agency support and administration costs as well
as payments to carers, Whilst most independent providers do already pay higher
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allowances to carers it is likely given also the current inflationary environment that
agencies will seek to increase charges. 
5.10 Armed Forces Covenant Duty 
Does the report require to take due regard of the Armed Forces Covenant Duty (i.e.
does it relate to healthcare, housing, or education services for in-Service or ex-
Service personnel, or their families, or widow(er)s)? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the provision which has been made to
ensure there has been appropriate consideration of the particular needs of the
Armed Forces community to make sure that they do not face disadvantage
compared to other citizens in the provision of public services. 
5.11 Children’s rights and wellbeing impact 
Does the report contain any information regarding any council activity, service
delivery, policy, or plan that has an impact on children and young people up to the
age of 18, or on a specific group of these? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact and the provision that has
been made to ensure there has been appropriate consideration of the relevant
Articles from the United Nations Convention on the Rights of the Child (UNCRC). 
The detail in this report will have an impact on care experienced children and
young people. The commitment in The Promise to endeavour for most children to
have a family placement has come from the voices of care experienced young
people. These decisions are being made to support this aspiration and as such the
best interests of children and young people have been considered. 
If Yes, has a Children’s Rights and Wellbeing Impact Assessment (CRWIA) been
carried out? 
Yes ☐ No ☒ 
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Appendix
Table 1 
Table 2 
Kinship Care Current Weekly Costs and Bandings            
Current Weekly Cost
New Weekly
Cost  
Age Range  Count of Age Range Sum of Rate   
0-4 53 £7,569.46                £8,920.43   
5-10 115 £18,709.35               £22,518.15   
11-15 147 £29,768.97               £29,768.97   
16-18 40 £9,853.20               £10,736.40   
Grand Total 355 £65,900.98               £71,943.95   
Per Year  £3,690,454.88         £4,028,861.20   
Extra Cost per year    £338,406.00               
Proposed New Rates   
Age
Range  Current Rates   New Rates 
0 to 4  £142.82   £168.31 
5 to 10  £162.69   £195.81 
11-15 £202.51 £195.81
16 +  £246.33   £268.41 
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Table 3 
Fostering Current Weekly Costs and Bandings  
Current Weekly Cost
New Weekly
Cost  
Row Labels Count of Age band 1 Sum of RATE 1   
0-4Years 64 £9,140.48               £10,771.84   
5-10 Years 33 £5,368.77                 £6,461.73   
11-15 Years 42 £8,505.42                 £8,505.42   
16+Years 28 £6,897.24                 £7,515.48   
Grand Total 167 £29,911.91 £33,254.47   
Per Year  £1,675,066.96         £1,862,250.32   
Extra Cost per year    £187,183.00        
Continuing Care 66                           £75,779 
Kinship Panel cases
awaiting approval  50                           £44,258 
Total Cost of New
Rates                           £645,627 
• Estimate 
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Table 4 
Total overall cost for rates per year 
Current cost per year  New Cost per year  Total Extra Cost  
Kinship Care  £3,690,454.88 £4,028,861.20  £338,406.00 
Foster Care  £1,675,966.96 £1,862,250.20  £187,183.00 
Continuing Care   £75,779.00  £75,779.00 
Kinship Panel*   £44,258.00  £ 44,258.00 
Total Cost of New Rates      £ 645,627.00 
Table 5 
Total overall cost for Fostering Fee 10% Uplift 
Fostering
Fee 
Total
Number 
2017/18 Weekly
Spend 
total Spend  5%
Increase 
Weekly
Spend  
Annual Spend    Total
Increase  
Level 1 48 
£117.60           £5,644.80  £270,950.40  £129   £6,209.28  £322,882.56 £51,932.16
Level 2 4 
£152.88           £7,338.24  £29,352.96  £168   £672.67  £34,978.94 £5,625.98
Level 3  5 
£188.18           £9,032.64  £45,163.20  £207   £1,034.99 
£53,819.48
£8,656.28
Total
Level 
57          
£345,466.56 
£26,296.00  
£414,576.00 £66,214.42 
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North Lanarkshire Council
Report
Education, Children and Families Committee 
Does this report require to be approved? ☐ Yes   ☒ No
Ref     Date 21/11/23 
Joint Inspection of Services for Children and Young People at
Risk of Harm 
From  Alison Gordon, Chief Social Work Officer (Education, Families, Justice and
Integrated Practice)
E-mail gordonal@northlan.gov.uk  Telephone 
Executive Summary 
External Scrutiny of Children’s Services within North Lanarkshire is periodically undertaken
through the Care Inspectorate and other inspection bodies, with the penultimate joint
inspection of Children’s Services having been undertaken in 2014/15.  This report updates
on the scope and outcome of the recently concluded joint inspection undertaken during the
period from 17th April 2023 to 13th September 2023 which focussed on services and
supports for children and young people in North Lanarkshire at risk of harm. 
The full inspection report which is attached as Appendix 1 to this report was published on
the 17th October 2023 and reflects positively on the services and support provided to
children and young people and their families in North Lanarkshire and the partnership’s
focus on relationship based practice.  Significantly the inspection evaluated the impact of
services on the lives of children and young people as Very Good and expressed confidence
both in the partnership’s ambition for our children and young people and our ability to
address a small number of improvement areas identified  within the inspection process and
consistent with our own self-evaluation. 
A joint action plan, including work already underway, will now be drawn up and overseen
by the Child Protection Committee and Children’s Services Partnership as part of our
ongoing improvement and assurance processes. 
Recommendations
It is recommended that Committee: 
1) Endorses the report and the next steps set out at 2.4.  
The Plan for North Lanarkshire
Priority  Support all children and young people to realise their full potential
Ambition statement (14) Ensure the highest standards of public protection
Programme of Work Statutory / corporate / service requirement
Item 11
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1. Background 
1.1 The model and scope for the joint strategic inspection of services for children and young
people has evolved over time and was moderated significantly for those partnerships
inspected during the pandemic period.  The inspection process is led by the Care
Inspectorate but also involves a range of partner inspection bodies including Health
Care Improvement Scotland, His Majesty’s Inspectorate of Constabulary in Scotland
and Education Scotland as well as young inspection volunteers.  This inspection whilst
having a narrower focus than the penultimate inspection of partnership services in
2014/15 in specifically evaluating support and services for children and young people
at risk of harm nonetheless looked beyond statutory child protection processes to
consider our wider approach to supporting and safeguarding our children and young
people.  Partnership performance was evaluated against 4 quality statements: 
• Children and young people are safer because risks have been identified early
and are responded to effectively.
• Children and young people’s lives improve with high quality planning and
support, ensuring they experience sustained living and nurturing relationships
to keep them safe from further harm.
• Children and young people and families are meaningfully and appropriately
involved in decisions about their lives.  They influence service planning delivery
and improvement.
• Collaborative strategic leadership, planning and operational management
ensure high standards of service delivery.  
1.2  The inspection methodology however only provides a ‘scored’ evaluation against
quality indictor 2.1 within the inspection framework: Impact on Children and Young
People.  This considers to what extent children and young people feel valued, loved,
fulfilled and secure; listened to understood and respected; experience sincere human
contact and enduring relationships and get the best possible start in life. 
1.3  The Joint Inspection of Services for Children and Young People at Risk of Harm in
North Lanarkshire was announced on 17th April 2023 and concluded on the 13th
September 2023.    The inspection, which was undertaken in a number of phases,
involved staff and managers across a wide range of services and was co-ordinated by
a local multi-agency inspection oversight group and Senior Education and Families
Managers (Social Work) supported by our Child Protection Co-ordinator and Business
Support staff.  The process required a significant time commitment by staff over this
period to support the inspection activity and the inspection team fed back very positively
on local arrangements to support the inspection.  Key activities included the reading of
children and young people’s records supported by local file leaders, an extensive staff
survey, a survey of children, young people and their parents, the preparation of a
comprehensive position statement by the partnership, interviews with children, young
people and parents, and meetings with focus groups including frontline staff,
operational managers, senior leaders and elected members.   
2. Report 
2.1 In the course of the inspection, inspectors reviewed practice by reading a records
sample of 60 children and young people at risk of harm, considered the response of
over 1300 staff to the staff survey and met directly with over 200 staff and a focus group
of 10 elected members.  They also listened to the views and experiences of 59 children
and young people and 42 parents and carers including face-to-face meetings,
telephone conversations and survey responses although it was acknowledged that a
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relatively low number of responses via the survey related to this being undertaken
during the school holiday period.  Inspectors also considered out position statement
and self-evaluation as well as other publicly available information on services in North
Lanarkshire. 
2.2 The full inspection report as published on 17th October 2023 is attached as Appendix 1
and includes key messages amongst these highlighting the partnership’s strong multi-
agency approach to early intervention, collaborative working and information sharing
and the place of trauma informed and relational practice in supporting our children and
young people. Collaborative leadership and vision are also assessed as strong,
coherent and understood by staff, with the majority of young people considered to be
involved meaningfully and appropriately in decisions about their lives.  Some
inconsistencies are highlighted with respect to the quality of written plans with
chronologies also highlighted as an area for improvement.  More detailed evaluation
along with good practice examples are set out under the 4 key quality statements within
the report.  Critically the evaluation of Impact on Children and Young People’ is
evaluated as Very Good: 
• The partnership ensured that children were safer as a result of effective
identification and response to risk and the support they received.
• Children and young people were listened to, understood and respected.
• Children and young people experience supportive and trusting relationships
with staff.
• An overarching, cultural change in how children’s rights were promted and
trauma was understood, and how relationships were approached was having a
positive impact.
• Young People over the age of 12 benefited from the broad-reaching contextual
safeguarding approach though further outcome data is required to fully
determine impact.
• Children and young people who required additional help with education, health
and wellbeing were identified early and multi-agency approaches taken to
support them. 
2.3 There is consensus in initial partnership discussions on both the outcome of the
inspection and the inspection process that the inspection provides a fair assessment of
the position in North Lanarkshire and we are pleased that the inspection has recognised
our investment and focus on the fundamental building blocks of strong multi-agency
working, early intervention and rights and relationship based practice in supporting our
children, young people and families as well as our holistic approach and aspirations to
further strengthen our impact, in particular for the children, young people and families
who face the biggest challenges and disadvantage.  The report makes no specific
recommendations as a result of inspector’s confidence that; ‘the partnership in North
Lanarkshire has the capacity to make changes to service delivery in the areas that
require improvement’, this in turn based on an evaluation of effective leadership, clear
strategic direction and a sound approach to self-evaluation and quality assurance. 
Nonetheless work is already taking place on mutually identified areas for improvement
including, strengthening the use of data, further promotion of advocacy, enhancing
practice in transitions and more consistent involvement of parents in service design. 
Similarly, the commitment to adopt Signs of Safety and new developments around
Whole Family Support embedded within the Resilient People Programme of Work will
further empower our children, young people and families whilst also supporting staff
make necessary improvements in written plans and chronologies.   
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Next Steps 
2.4 The outcome of the inspection has already been shared with staff through the
circulation of the inspection report and a communication thanking them for their
commitment to the inspection process during a period of continued demand pressures
on services.  In addition to this: 
• Feedback will be provided to the Inspection team (as per the standard process)
on our experience of inspection. The Inspection Oversight Group will also
consider and identify any additional local learning in relation to both the process
and content of inspection.
• Briefing Sessions will be undertaken as a vehicle to engage staff in more
detailed reflection on the inspection and its key messages with a view to
incorporating their views into implementation planning for improvements.
• Feedback and thanks will be provided through staff to those families and young
people where we are aware they have participated in the inspection process.
• An Action Plan will be drawn up as required as part of the inspection process
and shared with the Care Inspectorate with progress monitored through the
Child Protection Committee and Children’s Services Partnership.
• Learning and improvement priorities will also be aligned, where relevant, to the
Council’s Programme of Work and be reflected in the delivery of linked
roadshow activity planned for early 2024.   
3. Measures of success 
3.1  Quality improvement framework for children and young people in need of care and
protection, 
3.2 Delivery of the Inspection Action Plan   
4. Supporting documentation  
Appendix 1 - Joint Inspection of Services for Children and Young People at Risk of Harm 
Alison Gordon
Chief Social Worker (Education, Families, Justice and Integrated Practice) 
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5. Impacts 
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty? 
Yes ☒ No ☒ 
If Yes, please provide a brief summary of the impact? 
The report reflects external scrutiny/evaluation of services and supports to children
and young people at risk of harm and who therefore may face greater challenges
than others in North Lanarkshire.  It reflects positively on the impact of services and
in particular highlights as good practice the holistic approach and integration of
work to tackle poverty with wider service provision, 
If Yes, has an assessment been carried out and published on the council’s
website? https://www.northlanarkshire.gov.uk/your-community/equalities/equality-
and-fairer-scotland-duty-impact-assessments 
Yes ☐ No ☐
5.2 Financial impact 
Does the report contain any financial impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant financial impacts been discussed and agreed with
Finance? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant HR impacts been discussed and agreed with People
Resources? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.4 Legal impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☐ No ☒ 
If Yes, have all relevant legal impacts been discussed and agreed with Legal and
Democratic? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?   
Yes ☐ No ☒ 
If Yes, is the processing of this personal data likely to result in a high risk to the
data subject? 
Yes ☐ No ☐ 
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
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Yes ☐ No ☐
5.6 Technology / Digital impact 
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management,
or connectivity / broadband / Wi-Fi? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
Where the impact identifies a requirement for significant technology change, has
an assessment been carried out (or is scheduled to be carried out) by the
Enterprise Architecture Governance Group (EAGG)? 
Yes ☐ No ☐
5.7 Environmental / Carbon impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.8 Communications impact 
Does the report contain any information that has an impact on the council’s
communications activities? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
Lead manager have been supported by Communications Team staff in ensuring
that the report and key messages are disseminated appropriately/ 
5.9 Risk impact 
Is there a risk impact? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or
Service or Project Risk Registers), and how they are managed? 
Child protection and our approach to supporting and safeguarding children and
young people at risk of harm have a clear association with the Public Protection
Risk which forms part of the Corporate Risk Register.  This inspection which
provides a level of assurance on impact in this area alongside any resulting actions
will be reflected appropriately in the next review of this risk. 
5.10 Armed Forces Covenant Duty 
Does the report require to take due regard of the Armed Forces Covenant Duty (i.e.
does it relate to healthcare, housing, or education services for in-Service or ex-
Service personnel, or their families, or widow(er)s)? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the provision which has been made to
ensure there has been appropriate consideration of the particular needs of the
Armed Forces community to make sure that they do not face disadvantage
compared to other citizens in the provision of public services. 
5.11 Children’s rights and wellbeing impact 
Does the report contain any information regarding any council activity, service
delivery, policy, or plan that has an impact on children and young people up to the
age of 18, or on a specific group of these?
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Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact and the provision that has
been made to ensure there has been appropriate consideration of the relevant
Articles from the United Nations Convention on the Rights of the Child (UNCRC). 
The report provides a largely very positive evaluation of services impact and how
rights are realised with respect to the cohort of children and young people who may
be at risk of harm as well as providing a window on these areas within wider
children’s services.   
As the report is reflective rather than itself introducing new actions an impact
assessment has not been undertaken however these will be progressed as
appropriate in respect of linked improvement activity where relevant going forward, 
If Yes, has a Children’s Rights and Wellbeing Impact Assessment (CRWIA) been
carried out? 
Yes ☐ No ☒ 
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Report of a joint inspection of services for children and young people at risk of harm in Dundee City1
Report of a joint inspection of services
for children and young people at
risk of harm in North Lanarkshire
community planning partnership
Prepared by the Care Inspectorate in partnership with Education Scotland, Healthcare
Improvement Scotland and His Majesty’s Inspectorate of Constabulary in Scotland
17 October 2023
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3 | Report of a joint inspection of services for children and young people at risk of harm in North Lanarkshire 
Contents   
Introduction       
Key facts                                         
Key messages 
Statement 1: Children and young people are safer because risks have been
identified early and responded to effectively   
Statement 2: Children and young people’s lives improve with high quality
planning and support, ensuring they experience sustained loving and nurturing
relationships to keep them safe from further harm 
Statement 3: Children and young people and families are meaningfully and
appropriately involved in decisions about their lives and influence service
planning, delivery and improvement   
Statement 4: Collaborative strategic leadership, planning and operational
management ensure high standards of service delivery 
Conclusion 
What happens next 
Appendix 1:  The quality indicator framework and the six-point evaluation scale   
Appendix 2: Key terms
Page 
3
5
7
8
13 
18 
22 
27 
27 
28 
30 
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4 | Report of a joint inspection of services for children and young people at risk of harm in North Lanarkshire 
Introduction 
Our remit 
At the request of Scottish Ministers, the Care Inspectorate is leading joint inspections
of services for children and young people at risk of harm. 
The remit of these joint inspections is to consider the effectiveness of services for
children and young people up to the age of 18 at risk of harm.  The inspections look
at the differences community planning partnerships are making to the lives of
children and young people at risk of harm and their families. 
Joint inspections aim to provide assurance on the extent to which services, working
together, can demonstrate the following.
1. Children and young people are safer because risks have been identified early
and responded to effectively.
2. Children and young people’s lives improve with high quality planning and
support, ensuring they experience sustained loving and nurturing
relationships to keep them safe from further harm.
3. Children and young people and families are meaningfully and appropriately
involved in decisions about their lives. They influence service planning,
delivery and improvement.
4. Collaborative strategic leadership, planning and operational management
ensure high standards of service delivery.
The terms that we use in this report 
When we say children at risk of harm, we mean children up to the age of 18 years
who need urgent support due to being at risk of harm from abuse and/or neglect. We
include in this term children who need urgent support due to being a significant risk
to themselves and/or others or are at significant risk in the community.
When we say young people, we mean children aged 13-17 to distinguish between
this age group and younger children. 
When we say parents and carers, we mean those with parental responsibilities and
rights and those who have day to day care of the child (including kinship carers and
foster carers). 
When we say partners, we mean leaders of services who contribute to community
planning. This includes representatives.  
When we say staff, we mean any combination of people employed to work with
children, young people and families in North Lanarkshire. 
Where we have relied on figures, we have tried to standardise the terms of quantity
so that ‘few’ means up to 14%; ‘less than half’ means 15% up to 49%; ‘the majority’
means 50% up to 74%; ‘most’ means 75% up to 89%; and ‘almost all’ means 90% or
more.
Appendix 2 contains definitions of other key terms that we use.  
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Total population: 
341,400 people
on 30 June 2021
This was an increase of 0.1% from 2020. Over the same
period, the population of Scotland increased by 0.3% 
NRS Scotland
Key facts
In 2021, 18% of the population were under
the age of 16, slightly higher than the national
average of 17% 
NRS Scotland
144 (35%) of North
Lanarkshire data zones
are in the 20% most
deprived communities in
Scotland.
SCOTTISH INDEX OF
MULTIPLE DEPRIVATION
2020
In North Lanarkshire
14,841 children (24.1%)
of the population aged
0-15 were living in
relative low-income
families. This was
higher than the Scottish 
average of 20.8%
CHILDREN IN LOW-
INCOME FAMILIES: LOCAL
AREA STATISTICS 2014 to
2021
North Lanarkshire had 140 incidents per 10,000 population
of domestic abuse recorded by Police Scotland in 2021/22.
This was higher than the national average of 118.
DOMESTIC ABUSE RECORDED BY THE POLICE IN SCOTLAND
2021-22
In 2021/22, North
Lanarkshire had a rate
of 1.4 per 1,000 of the
0-15yr population, for the
number of children with
their names listed on the
child protection register,
lower than the Scottish
average of 2.2 per 1, 000.
The rate of child
protection investigations
was 11.0 per 1,000 of
the 0-15yr population.
This was lower than the
Scottish average of 12.6
per 1, 000.
CHILDREN’S SOCIAL
WORK STATISTICS 2021-22
PUBLICATION TABLES
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6 | Report of a joint inspection of services for children and young people at risk of harm in North Lanarkshire 
Our approach  
Inspection teams include inspectors from the Care Inspectorate, Healthcare
Improvement Scotland, His Majesty’s Inspectorate of Constabulary in Scotland and
Education Scotland. Teams also include young inspection volunteers, who are young
people with direct experience of care or child protection services. Young inspection
volunteers receive training and support and contribute to joint inspections using their
knowledge and experience to help us evaluate the quality and impact of partners’
work. 
We take a consistent approach to inspections by using the quality framework for
children and young people in need of care and protection.  Inspectors collect and
review evidence against all 22 quality indicators in the framework to examine the four
inspection statements.  We use a six-point scale (see appendix 1) to provide a
formal evaluation of quality indicator 2.1: impact on children and young people. 
How we conducted this inspection 
The joint inspection of services for children at risk of harm in the North Lanarkshire
community planning partnership area took place between 17 April 2023 and 13
September 2023. It covered the range of partners in the area that had a role in
meeting the needs of children and young people at risk of harm and their families. 
• We listened to the views and experiences of 59 children and young people
and 42 parents and carers. This included face-to-face meetings, telephone
conversations and survey responses. 
• We reviewed practice by reading a sample of records held by a range of
services for 60 children and young people at risk of harm.   
• We reviewed a wide range of documents and a position statement provided
by the partnership. 
• We carried out a staff survey and received 1316 responses from staff who
worked in a range of services.   
• We met with 217 members of staff, including senior leaders and those who
worked directly with children, young people and families. 
• We met with 10 elected members. 
We are grateful to everyone who spoke to us as part of this inspection. 
As the findings in this joint inspection are based on a sample of children and young
people, we cannot assure the quality of service received by every single child and
young person in North Lanarkshire who may be at risk of harm. 
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7 | Report of a joint inspection of services for children and young people at risk of harm in North Lanarkshire 
Key messages 
- The partnership had a strong multi-agency approach to early intervention,
collaborative working and information sharing. 
- Staff were confident in their knowledge, skills and ability to recognise, report
and respond to signs of child abuse, neglect and exploitation. They worked
together to ensure timely identification and response to safety concerns for
children and young people at risk of harm. 
- Staff demonstrated trauma informed and relational practices, which helped
children and young people experience supportive and trusting relationships
with them. 
- Children and young people had early access to services to support their
mental health and emotional wellbeing, before concerns escalated.
Partnership approaches were helping to identify need and to secure support
earlier.   
- Although chronologies assessments and plans were in place and staff were
confident in assessing risks and preparing plans, the quality was
inconsistent.     
- The majority of children and young people were meaningfully and
appropriately involved in decisions about their lives. Staff listened to
children and young people and understood them. 
- Senior leaders had a clear vision, which was understood by staff. It was
threaded through strategic documents, plans and outcomes. The
partnership was highly aspirational and had a strategic focus to improve
outcomes for children and young people. 
- Collaborative leadership was strong across the partnership. Leaders were
aware of strategic risk and jointly deployed resources to the areas of
greatest need. 
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8 | Report of a joint inspection of services for children and young people at risk of harm in North Lanarkshire 
Statement 1: Children and young people are safer because risks
have been identified early and responded to effectively   
Key messages
- The partnership had a strong multi-agency approach to early intervention,
collaborative working and information sharing. 
- Relationship based and creative approaches to extra-familial harm were
helping to keep children and young people safe. 
- Staff were confident in their knowledge, skills and ability to recognise, report
and respond to signs of child abuse, neglect and exploitation. They worked
together to ensure timely identification and response to safety concerns for
children and young people at risk of harm. 
Early recognition and response to concerns 
Effective processes were in place to help staff identify risk at an early stage and to
respond effectively to concerns. Almost three-quarters of staff who responded to our
survey said that Getting it Right for Every Child (GIRFEC) was having a positive
impact on the lives of children at risk of harm. 
An improved understanding of GIRFEC principles had helped promote a culture of
collaborative working and shared responsibility. This sat alongside the Scottish
Children’s Reporter Administration (SCRA) seeing a consistently lower number of
referrals per head than in comparator areas between 2018 and 2022. Most parents
who completed our survey told us that staff responded quickly when concerns were
first identified about their child and most children and young people told us that they
felt safe where they lived. 
Campus police officers were deployed across North Lanarkshire to work with
children, young people, parents and carers around a range of topics. Data and
intelligence had been used well to help identify areas of preventative work. For
example, a weekend community diversion project had been initiated, that
encouraged young people into sport and leisure activities. This correlated with fewer
incidents of young people in conflict with the law. 
Almost all staff who completed our survey were confident in their ability to recognise
and report signs of child abuse, neglect and exploitation. Staff also felt supported to
be professionally curious, with the aim of keeping children and young people safe.
Almost all staff felt confident that they could assess and analyse risks and needs,
and they understood the implications of these for the children and young people they
worked with. In the records that we read, the named person, or person acting as the
professional point of contact in universal services, was informed about concerns for
a child’s safety at an early stage. Relevant information was gathered and shared
from appropriate sources during the investigation in most cases. In our parent and
carer survey, most respondents said that workers acted quickly when concerns were
first identified about their child. The overall quality of the initial multi-agency response
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9 | Report of a joint inspection of services for children and young people at risk of harm in North Lanarkshire 
to concerns, and the follow-up to concerns, were rated as good or better in just
under three-quarters of records read. This suggests that practice could be
strengthened to improve the experience of more children and young people. A
partnership audit of children’s records was conducted in January 2023, and it
reflected similar findings. Managers and frontline managers were briefed on these
findings and improvement actions were being taken forward by the child protection
committee. 
The Safe and Together model was in the early stages of becoming embedded
across North Lanarkshire in response to children and young people being at risk
from domestic abuse. Over 500 staff had been trained in the model. An awareness
raising event took place in March 2023 and funding to implement the approach has
been agreed.  A baseline evaluation had been undertaken with support from the
Improvement Service and arrangements were in place for multi-agency evaluation.   
Staff competence and confidence 
Policies, procedures, guidance and a comprehensive multi-agency training
programme supported staff to identify risks and concerns and to assess and plan for
children, young people and their families. When staff were aware of concerns, they
responded quickly and efficiently. Almost three-quarters of those who completed the
staff survey were confident that local child protection arrangements responded in an
effective and timely way to reports of child abuse, neglect, and exploitation.
However, that left a significant number of staff, over a quarter, who were not
confident, or who did not know. In almost all the records we read, concerns were
shared with police or social work without delay. 
Inter-agency referral discussion (IRD) 
When risks to children and young people were identified, staff worked collaboratively
to share information and undertake joint assessment. 
The Police Scotland risk and concern hub triaged and screened all child concern
reports for a variety of risk factors, including child protection, extra-familial harm and
sexual exploitation. These reports were shared where appropriate with partner
agencies and an IRD was considered. An escalation process was in place to identify
those children and young people who had been subjected to repeated concerns.
IRDs were not conducted outwith normal office hours but when a risk was identified
for a child or young person, information was shared between agencies, risk was
assessed and safety plans were put in place. An IRD was then held during office
hours when considered necessary.   
A review of pre-birth planning processes, involving multi-agency support teams
(MAST) had identified inconsistencies in initiating pre-birth IRDs across localities
within North Lanarkshire. In response to the review, procedures were updated and a
pre-birth pathway was introduced in August 2023.  Although it was too early to report
on the progress of the new pathway in terms of outcomes, we were assured by what
staff told us and the partnership’s position statement and supporting evidence
confirmed that agencies communicated at an early stage to assess risks for unborn
babies and to support families. 
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10 | Report of a joint inspection of services for children and young people at risk of harm in North Lanarkshire 
We could see that an IRD had been conducted in most of the records we read, and
most were held within expected timescales, although just under a quarter were not.
The criteria for holding an IRD had been reviewed, but some children and young
people were still being referred directly to child protection case conference by a
social work manager, due to the level of risk. There was no evidence that this
impacted negatively upon children and young people, but the partnership was
updating local child protection procedures to reflect the National Guidance for Child
Protection in Scotland. Staff spoke to us about the increased number of incidents
going to an IRD because of prompt action and early intervention. The partnership’s
audit activity indicated a significant increase in the number of IRDs, which had
resulted in some delays. Where there was a delay, although not initially conducted
as an IRD, the child or young person was kept safe through information sharing and
interim safety planning. In response, the partnership had established a short-life
working group to analyse data and seek alternative solutions to address any delay,
including the reallocation of resources. It was positive that education attended all
IRDs for children of nursery and school age, which ensured enhanced information
sharing and joint assessment of risk. 
In almost all cases, clear decisions were made about the next steps and immediate
action was taken to keep the child and other children safe. The need for emergency
protective action or legal measures was considered and appropriate action was
taken. The multi-agency team developed an interim safety plan for the child in almost
all cases. Information was shared between agencies and immediate safety and
wellbeing measures were put in place where relevant. The IRD overview group
quality assured a random sample of 20 IRDs every 10 weeks. Staff told us that this
has led to improvements in recording and decision making. 
Joint investigative interviews and Scottish Child Interview Model (SCIM)
interviews 
North Lanarkshire and South Lanarkshire were the first areas of the country to adopt
and implement the SCIM model. Senior managers told us that they had received
positive feedback from children, young people, parents and carers on how these
interviews were conducted. 
However, the partnership also told us that there were questions about the
sustainability of the SCIM. A revised model for joint investigative interviews was
introduced in April 2023, in response to a significant increase in the volume of child
SCIM interviews; over a two-third increase from 2020. Some SCIM interviews had
taken more than two weeks to conclude, causing delays for some children and
young people. This was potentially causing a negative impact on their wellbeing and
ability to safely speak about their experiences. Cases were triaged by a detective
inspector and cases that were less complex were allocated to trained police officers
and social workers for legacy joint investigative interview. This enabled a quicker
response and reduced the wait time for the child or young person. Whilst it is positive
that interim partnership solutions were enacted and joint resources deployed, this
may impact upon the experiences of children and young people and the quality of
evidence obtained. 
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11 | Report of a joint inspection of services for children and young people at risk of harm in North Lanarkshire 
In the records we read, social work representatives attended all initial multi-agency
meetings and police, health and education attended almost all meetings. Potential
risks and needs were considered in full, in the majority of cases and partially in just
over a quarter. The initial multi-agency meeting was held within the required
timescales in most cases and clear decisions were made in the meetings in almost
all records read. The overall quality of the initial multi-agency meeting was evaluated
as good or better in most cases. 
Extra familial harm 
There was strong collaborative working in response to children and young people
who either went missing, or who were at risk of going missing. Opportunities were
identified within the contextual safeguarding approach to overlap intelligence about
young people who were missing. Police Scotland had created an intelligence portal,
which helped identify locations where a missing child or young person may have
gone to, or who they may have been with. The partnership had introduced a
comprehensive missing person’s protocol, which contained detailed information for
Practice example: contextual safeguarding 
In 2020, significant case reviews (SCRs) identified a complex mix of extra-
familial and familial harm, which required an improved response. There were
also concerns from children’s houses about high numbers of missing episodes
for care experienced young people. The partnership took the decision to
introduce a contextual safeguarding approach, supported by a contextual
safeguarding panel and a steering group. The purpose was to co-ordinate
safeguarding interventions for children and young people over the age of 12
years, who were identified as being at risk or who had been subjected to extra-
familial harm. This necessitated a cultural shift in the way that risk was
understood. North Lanarkshire’s approach to embedding trauma informed
practice within contextual safeguarding had been evaluated by the University of
Sussex as part of the innovate project. The innovate project report noted an
embedded culture of rights-based, relational practice and collaboration between
young people and staff. They found that young people spoke to staff in difficult
times and that staff knew the young people well. 
The pathway to the contextual safeguarding panel was through an IRD, or
through updated care and risk management (CARM) procedures. We heard
some impactful examples of the process working effectively in practice. Almost
30 young people had been kept safer through the lens of contextual
safeguarding. 
During our inspection, we heard from staff that there had been a real shift in the
recognition and response to community-based harms, with a collaborative
approach. The change has been received positively by police leaders in North
Lanarkshire and police had taken alternative approaches to arresting young
people when appropriate, such as involving other services to provide support. 
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12 | Report of a joint inspection of services for children and young people at risk of harm in North Lanarkshire 
all relevant staff dealing with any missing person. Barnardo’s Scotland had been
commissioned to facilitate return home welfare discussions for missing children and
young people. This involved identifying factors which may have led to them going
missing and enabled staff to assess how risk could be reduced through meaningful
support and interventions. 
In addition, Police Scotland’s missing person co-ordination unit participated in weekly
meetings with partners to discuss every missing child episode from the previous
week. They discussed safeguarding concerns and shared information. All missing
children were also discussed at Police Scotland daily sub-divisional meetings and
daily senior management meetings. Since the revised approach to missing children
and young people, the number going missing from children’s houses had halved. 
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13 | Report of a joint inspection of services for children and young people at risk of harm in North Lanarkshire 
Statement 2: Children and young people’s lives improve with high
quality planning and support, ensuring they experience sustained
loving and nurturing relationships to keep them safe from further
harm 
Key messages: 
- Staff demonstrated trauma informed and relational practices, which helped
children and young people experience supportive and trusting relationships
with them. 
- Children and young people had early access to services to support their
mental health and emotional wellbeing, before concerns escalated.
Partnership approaches were helping to identify need and to secure support
earlier. 
- Although chronologies assessments and plans were in place and staff were
confident in assessing risks and preparing plans, the quality was
inconsistent.     
- Transition planning had been enhanced and additional support was
available for children and young people who had been the subject of child
protection processes. 
Relational practice   
There was an embedded culture of relational practice across the partnership. Staff
spoke to us about how they valued relationships in all aspects of their work and
whilst there was some professional conflict and challenge, it was managed with
respect and focus on the child or young person. 
Supported by a strategic group, the partnership was working hard to embed a culture
of trauma-informed practice and this too supported meaningful relationships. While
some staff told us that they were not yet aware of trauma-informed practice and how
it applied to them, many other staff spoke about how it was becoming established in
how they understand their work with families and with each other. We heard
examples from staff about how trauma-informed practice was understood through
child protection investigations, interviews of children and young people, contextual
safeguarding and in staff training. Leaders understood the impact of vicarious trauma
on staff and positive support and supervision arrangements were in place. 
The majority of respondents to our staff survey felt that children at risk of harm were
thriving because of nurturing and enduring relationships with their carers and people
working with them. Most children and young people who responded to our survey
said they knew why staff were involved with them. In most records we read, the child
had had an opportunity to develop a relationship with a member of staff. The majority
of children and young people told us that they got the right help to make and keep
loving and supportive relationships with people they cared about, most or all of the
time. Most parents and carers who responded to our survey told us that their child
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had the right help to keep loving and supportive relationships with people who they
cared about. 
Children and young people we met spoke about positive relationships with staff and
described how staff had helped to make their lives better. They told us they felt
listened to and respected. Staff had helped them develop coping strategies and
encouraged continued contact with siblings and parents whenever possible. A few
children and young people had experienced frequent changes of staff, which
affected the trust they had in them. 
Assessment, planning and review to reduce risk   
There was a chronology in all the records we read, and the majority contained a
multi-agency chronology. Staff understood the importance of chronologies, but the
quality was not of a good standard in the majority of records.   
Almost all records contained an assessment that considered needs, protective
concerns and risks. Most assessments contained information from different
agencies. Almost all staff we surveyed agreed that they had the knowledge, skills
and confidence to assess the risks and needs of the children and young people that
they were working with. While the majority of assessments were evaluated as good
or better, a third were not yet of a good standard. 
Almost all the records we read contained a plan which set out how the needs,
protective concerns and risks identified in the assessment were to be addressed.
The majority of staff we surveyed were confident that they knew how to prepare an
outcome focused child’s plan and that these were produced in a timely way.
However, in more than half of the records we read, the quality of plans was
evaluated as adequate or weak. 
There was a disconnect between what staff were telling us in terms of their
confidence and competence and what we were seeing in documents. Staff were
clear on what they had to do to support children and young people and relationships
were strong, but this did not translate into consistently good quality chronologies,
written assessments and plans. Through established self-evaluation processes, the
partnership recognised assessment, chronologies and plans as areas of practice
improvement. They had started updating assessment and planning training and
guidance, supported by briefing sessions and peer review. It was too early to
evidence the impact of this work on improvement at the time of our inspection. 
In almost all records we read, either one or both parents of children had had the
opportunity to develop a relationship with a member of staff. 
The partnership had conducted quality assurance work around referrals from child
protection case conferences to SCRAs a result, training which included grounds for
referral and the role of the Reporter to the children’s hearing was provided to help
improve competence and understanding of those making referrals. Although the
number of referrals to SCRA were overall lower than in comparator authorities, there
were higher numbers of referrals on offence grounds relative to the national position.
A Lanarkshire pilot, reducing the criminalisation of care experienced young people,
had been put in place for those referred to SCRA on offence grounds. The aim of the
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pilot was improving relationships and family support, while ensuring orders were
supporting the care plan and accounting for risk and need. 
Support for children and young people at risk of harm 
The majority of staff survey respondents were confident that children and young
people who had experienced abuse and neglect were being supported to recover
from their experiences.  Most staff agreed that they were confident effective
processes were in place to help prevent or reduce accumulating signs of child
abuse, neglect, or exploitation. 
The partnership’s audit activity had identified increasing numbers of children who
had experienced neglect with their names on the child protection register. SCRA had
also noted that a high number of referrals were neglect related. The partnership had
introduced an assessment of care toolkit to assist staff in their identification of
neglect, response to it and support provided to families. This involved a change in
language and a more explicit focus on improved wellbeing. Early self-evaluation
involving a small sample of families demonstrated that almost all parents found that
the toolkit gave them a clear indication of what had to change. The empowering
clusters model with the aim of building strong networks of practice and improving
effective community-based support services for children, young people and their
families, had been implemented across all secondary school cluster areas. In line
with GIRFEC, when a child or young person was identified as needing additional
help, they were considered at a multi-agency meeting with a view to determining the
best support for them. Taking a whole family approach, the cluster also effectively
facilitated access to services to support parents and carers, including housing,
mental health and addictions. 
A data dashboard had been created to record performance information. It held a
specific focus on analysing the outcomes for children and young people at risk of
harm during attainment reviews. Data was analysed at cluster and whole authority
levels. This helped identify trends, areas of practice for sharing and areas of
concern, which then informed ongoing review and development. The empowering
clusters approach had been shared as good practice across the eight local
authorities that made up the West partnership improvement collaborative. 
Practice example: virtual school
The virtual school was a small team, created to deliver an intensive and bespoke service
to care experienced children and young people who may have needed extra support
within education. The team also supported and monitored education planning for the
wider cohort of care experienced children and young people. Children and young people
remained the responsibility of the school they were registered at, and support was drawn
from a range of services, including social work, housing and health staff. The virtual
school had a positive impact on attainment, achievement, health and wellbeing, with a
marked reduction in exclusions since its establishment. It had helped reduce exclusions
of care-experienced young people and those close to being accommodated by 89%
since its establishment in 2019/20. In 2022/23, there were 19 exclusions in comparison
to 158 in session 2019/2020. The virtual school was helping young people access
education in a flexible, strengths-based way. 
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An aftercare hub had been developed for care leavers during Covid-19 restrictions
and remained in operation. Funding from the mental health and wellbeing support and
services framework was used to resource additional intensive social work support,
seven days a week. The partnership had increased the number of care leavers it was
supporting by 50%. The out-of-hours social work service was able to access the
intensive support service to help young people when in crisis.   
The partnership had identified the need to take a holistic approach to planning for
whole families, rather than focusing on one individual. Albeit at an early stage, there
was an aspirational programme in place for the integration of family support within
the community, where a range of services could be accessed through community
hubs. 
Transition planning 
The partnership recognised that the transition from children’s services to adult
services was not always a positive experience for young people. The child and adult
protection committees were both aware that transitional safeguarding processes
required some improvement. The transitions policy had been revised in August 2023.
This meant that a young person was considered for enhanced transition planning
from their third year of secondary school if they required an intensive level of support
through GIRFEC planning; had additional support needs; had been subject to child
protection processes; or if they were care experienced. Aftercare hub staff supported
locality staff to provide intensive support for young people who required it during their
transition from care and into adulthood. 
Mental health and emotional wellbeing support 
The partnership had been tackling long waiting times for the child and adolescent
mental health service (CAMHS) and had reduced the wait for those longest on their
lists, while continuing to see urgent cases. The community mental health and
wellbeing support and services framework created easier access to community-
based support. This included broadening the availability of school-based
interventions and the introduction of the Kooth app, which provided accessible online
counselling and mental health service supports for 10- to 26-year-olds in North
Lanarkshire.  The Today not Tomorrow (TNT) group of care experienced young
people participated in the co-production and procurement of a dedicated counselling
service for care leavers, who had struggled to access other services. NHS
Lanarkshire had worked with North Lanarkshire Council to find solutions to support
children and young people experiencing poor mental and emotional health earlier.
There was additional investment in school nursing. School nurses were all trained in
‘Let’s introduce anxiety management’ (LIAM) and were aligned with school clusters.
They worked alongside a range of school-based staff and the educational
psychology services to deliver LIAM to younger people in the lower tiers of mental
health concerns. Supervision was provided by CAMHS. Children and young people
accessed these services with no waiting list and the number of referrals to CAMHS
was reducing. 
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The partnership had identified a rising need for therapeutic support to help children
in primary years four and five with low-level anxiety and emotional difficulties. An
additional play therapy resource was established for this group of children. Regular
reviews were in place through ‘team around the child’ planning meetings, led by the
cluster improvement integration leads. Data from Outcome Star, an evidence-based
tool designed to measure and support change when working with people, was
showing improved wellbeing outcomes for children and young people. 
Although we found strong evidence that children and young people received
valuable support for mental health and emotional wellbeing at an early stage, there
was a disconnect with the overall perception of the staff we surveyed. Just over a
third of staff surveyed agreed that mental health outcomes for children at risk of
harm were improving. This may indicate that further work may be required to fully
embed this approach and help staff understand the support available. 
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Statement 3: Children, young people and families are meaningfully
and appropriately involved in decisions about their lives. They
influence service planning, delivery, and improvement.   
Key messages:
- The partnership had a strong commitment to participation. Children and
young people were enabled to share their views, supported by a range of
useful tools and resources. 
- The majority of children and young people were meaningfully and
appropriately involved in decisions about their lives. Staff listened to
children and young people and understood them. 
- Children and young people were able to influence service planning, delivery
and improvement. They were active participants in children’s services
planning and had direct access to elected members. 
- Parents and carers’ views, while still sought, were used less well to inform
delivery and improvement. The partnership was aware it had to improve the
ways it fed back how the views of parents and carers influenced key
planning processes. 
The involvement of children, young people and families in decisions about
their lives 
In almost all the records we read, the views and experiences of parents and carers
were considered in initial investigations and initial multi-agency meetings. The
majority of children and young people at risk of harm were meaningfully and
appropriately involved in decisions made about their lives. This was more evident for
older young people and those who were looked after. We saw that the views of
children and young people were included in initial investigations and initial multi
agency meetings in approximately two-thirds of records read. Also, in over two-thirds
of records read, the quality of how well the child had been listened to, heard and
included by staff was evaluated as good or better. Many children and young people
we spoke with gave us examples of being involved in their assessment and planning
processes, being asked for their views and being heard at meetings. 
In just over two-thirds of records read, the quality of how well the child had been
listened to, heard and included by staff was evaluated as good or better. However,
there was a small number of records in which this was evaluated as either weak or
unsatisfactory. The views of children and young people were obtained using a range
of tools, including the Mind of My Own app, the outcomes star and ‘What I think’
form. 
Less than one-third of children and young people attended their children’s hearing,
and the rate of independent advocacy or legal representation for them was just over
40%; both statistics slightly below the Scottish average. The partnership was aware
of this through quality-assurance activity and was taking steps to better understand
what was beneath the figures and what else it could do to improve. 
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Almost two-thirds of staff surveyed also expressed confidence that children and
young people at risk of harm and their parents and carers were able to participate
meaningfully in decisions that affected their lives. The partnership was investing in
family group decision making to help families find their own solutions to provide
support and prevent children and young people in their own family being taken into
care. 
In our survey, almost all children and young people said they had someone who
could help them express their views; over two-thirds of children felt that a member of
staff listened to their views and opinions about what mattered to them. Most said
they had an adult they could trust to talk about things that were important to them, or
if they were unhappy about something. 
Of the parents and carers we surveyed, most responded that staff communicated
well and helped them to understand what needed to change to keep their child safe.
Over three-quarters of parents and carers said that workers listened to them and
took their views seriously when decisions were made to help keep their child safe.
However, just under a third of all of the parents and carers we heard from also said
that to varying degrees, they did not feel they had been fully included in decisions
about their child’s life or in planning processes to keep their child safe. A few of
those felt that services had been initiated only at the point of crisis in their child’s life,
despite requests for help at an earlier stage. Once the crisis was perceived to be
over, those parents told us that some services had been withdrawn even when they
felt additional help was still required. We heard from different staff groups that they
recognised they had to further improve how they communicated with parents and
better involve them in their child’s planning, without making them feel overwhelmed
with processes. 
Independent advocacy 
Not all children and young people or parents and carers recognised the title of
independent advocate but recognised that they had a worker to talk to who helped
them express their views. Once the role of independent advocate was explained,
many children, young people, parents and carers said they had been offered an
independent advocate. 
Who Cares? Scotland was commissioned to provide advocacy for children and
young people who were looked after, had their names listed on the child protection
register and who attended children’s hearings. In our staff survey, just under half of
staff felt that independent advocacy support was routinely made available to children
and young people at risk of harm. However, almost all social work or social care staff
agreed that advocacy was made available. The partnership’s multi-agency self-
evaluation noted that further work was required to improve the uptake of advocacy.
Who Cares had started wider awareness raising of the service to support staff
awareness beyond SCRA and social work services. 
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The influence of children, young people and their families on service planning,
delivery and improvement. 
Overall, the partnership had a comprehensive approach to the participation and
involvement of children and young people and their parents and carers in decisions
about their lives and in wider children’s services development. The partnership had
made significant, effective efforts to consult with children and young people and, to a
lesser extent, parents and carers, to influence and develop services and had
committed to this in strategic plans. 
A Promise development team had been established in 2021 and included care
experienced young people. The team was involved in, and represented on, strategic
planning fora such as the children’s services planning board. Established groups
such as the Youth Council, Youth Voices and the Champions Board were the main
conduits for senior managers to hear directly from children and young people. 
Similarly, parents, carers and families were involved in a range of consultations. This
included one by North Lanarkshire council to make decisions about the best use of
the winter support and social protection fund. This fund was allocated in 2020 to help
people on low incomes, at risk of homelessness or social isolation pay for food,
heating, warm clothing and shelter. Families were themselves enabled to identify
what would make a difference and what would enhance their wellbeing. The Cash-
First approach was taken. This supported the local tackling-poverty strategy and saw
over 2000 families allocated funds to help to address their child’s wellbeing needs. 
Our young inspection volunteers found the GIRFEC, North Lanarkshire council and
NHS Lanarkshire websites easy to navigate. They found the language used on
websites was not always child-friendly but noted there was detailed information with
helpful resources and external links. The partnership had already identified the need
to improve the GIRFEC website. 
The partnership acknowledged that it needed to be more effective at involving
parents and carers in strategic developments and service improvements. It also
recognised that it had to improve how feedback was provided on how the views of
parents and carers had influenced key planning processes. This was an area for
improvement in the children’s services plan 2023-2026.   
A revised youth participation and engagement infrastructure called Future NL had
been formed by North Lanarkshire council in 2021. This was made up of members of
the Scottish Youth Parliament, young people representing North Lanarkshire’s nine
youth voice groups and elected members with cross-party representation. The group
discussed and actioned any issues raised by young people, or through committee
structures. 
The Voice task group promoted and led participation specifically for the children’s
services partnership. This group had eight priority areas to ensure the voices of
children and young people supported and influenced work to embed the aims of the
children’s services plan. For example, the views of children and young people were
sought in a consultation to develop the children’s services plan 2023-2026. 'My
Future Plan' guidance was developed following consultation with young people about
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better pathway planning, and a review of youth justice was informed by feedback
gathered from young people and their families. Although there was a clear
communications framework and strategy in place, neither these or measures of
success or evaluation were fully understood by all services and staff involved in
supporting participation. 
North Lanarkshire council had a dedicated webpage for children’s rights. The North
Lanarkshire youth council worked with the partnership to conduct a survey to
baseline views and awareness of children’s rights. Following that a group of young
people developed the ‘Make it right’ campaign to raise awareness of children’s
rights. The campaign encouraged young people to know what their rights were and
signposted them to resources. The majority of children and young people who
responded to our survey said that they had someone who had explained their rights
to them. 
Children and young people’s views influenced a change in the use of language,
including a move from referring to ‘contact’ to using the term ‘family time’ and a
‘keeping records’ group involving children and young people had worked on more
inclusive and supportive language for staff to use. Children and young people, as
well as staff, gave us many examples to demonstrate how children and young
people were influencing wider children’s services planning. 
Practice example: Today Not Tomorrow (TNT) group 
TNT was a group of care experienced young people aged between 14 and 26 years, who
were aligned to the champion’s board. The group came together to influence positive
change within North Lanarkshire’s care system. Amongst the achievements of the group
was the identification of a lack of mental health resources, which was taken to the
children’s services partnership board for discussion. This informed the decision to
commission a dedicated counselling service for care leavers.  TNT members were
involved in the design of the tender, selection of the service provider and they are to
become involved in future evaluation. 
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Statement 4: Collaborative strategic leadership, planning and
operational management ensure high standards of service delivery 
Key messages
- Senior leaders had a clear vision, which was understood by staff.  It was
threaded through strategic documents, plans and outcomes. 
- The partnership was highly aspirational and had a strategic focus to
improve outcomes for children and young people. 
- Collaborative leadership was strong across the partnership. Leaders were
aware of strategic risk and jointly deployed resources to the areas of
greatest need. 
- The partnership collected a range of data to inform its strategic direction. It
had identified the need to improve how it used data to measure
improvement, outcomes and to further inform service planning and
development. 
Vision, values and aims 
The partnership was highly aspirational and had a sharp focus on medium to long
term outcomes. Leaders shared collective ownership of their ambitions through the
plan for North Lanarkshire: programme of work 2023-2028. The vision for children’s
services was shared and it was clearly articulated. It was embedded across strategic
documents and was understood by almost three-quarters of staff. The children’s
services plan was aligned with the Promise and was framed around the Promise
foundations of family, voice, care, people and scaffolding. There was a strong thread
connecting the vision, strategic planning and implementation. 
The partnership had employed a range of strategically-aligned models, approaches
and frameworks, and they had participated in projects and national pilots with the
aim of improving services for children, young people and families. 
Leadership of strategy and direction 
Elected members received, and challenged when appropriate, data for children at
risk of harm, either directly with leaders or through the relevant committee. Progress
reports were provided to committees with an update on actions taken. Elected
members recognised the importance of having children’s rights and wellbeing impact
assessments incorporated into policies and reports. 
The chief officers group had a clear remit, which aligned with national guidance. It
met regularly, had consistent multi-agency representation and had effective
oversight of public protection. The chief officer group, child protection committee and
the children’s services partnership provided strategic direction and oversight of
partnership activity in respect of children at risk of harm. Working groups and task
groups were accountable to the child protection committee and the children’s
services partnership. The children and families third-sector network was facilitated by
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Voluntary Action North Lanarkshire and provided a significant contribution to the
leadership of services to protect children, providing enhanced connectivity with the
third sector. 
Leadership of people and partnerships 
There was evidence of positive working relationships across the whole partnership.
Leaders promoted shared responsibility for outcomes throughout the partnership and
staff were supported to work collaboratively. 
Staff we spoke with recognised the impact of demand and capacity challenges, but
they also largely felt supported and engaged. There was agreement in what we
heard from staff at all levels of seniority across the partnership. Almost all staff
surveyed knew what was expected of them and almost three-quarters told us they
felt valued for the work that they did. Most staff felt listened to and respected, and
most received regular supervision or the opportunity to speak with a line manager
who supported and challenged them. Staff spoke to us about managers being
approachable and their doors being open. Survey respondents told us that leaders
and senior managers were visible and leaders understood the work that they were
able to deliver on the frontline. Elected members visited services and got to know
staff as much as they could across the partnership. This helped them to hear the
experiences of staff directly and better understand how well services were operating. 
Collaborative working was promoted and visible across the partnership. Staff were
well supported to work jointly across services, sharing their knowledge and skills for
the benefit of children and young people. Frontline managers told us how they
experienced positive collaborative working across agencies, with a strong sense of
joint working, mutual trust and good communication. Frontline staff recognised that
partnership strategies were all aligned and promoted partnership working. The
empowering clusters model was an effective partnership approach, which promoted
multi-disciplinary working in delivering services for children, young people and their
families. 
Practice example: approach to poverty and inequality 
Tackling poverty was a priority for the partnership and there was a solid strategic
focus on tackling poverty in the area. 
The plan for North Lanarkshire: programme of work 2023-2028 had seven main
elements. ‘Resilient People’ focused on the delivery of whole-family support locally,
when families needed it and in a way that addressed the impacts of poverty and
reduced inequality. The aim was to work with partners to provide an earlier and more
effective response to need. This aligned with the Promise plan 2021-2024, which set
out five key priorities, including whole-family support. We saw evidence of this
approach in action from strategic planning down to examples provided by frontline
practitioners, such as health visitors and midwives undertaking financial screening
assessments and connecting families with a financial inclusion officer. An income
maximisation approach was taken, and the partnership informed us that in 2022/23,
around £1 million was generated for families who had a child with their name listed
on the child protection register. In social work, the Cash-First approach was taken,
helping to ensure that families had access to financial support when they needed it. 
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All partners were involved in the tackling poverty strategy (2022-2023). The poverty
strategy clearly aligned with the Scottish Government’s Best Start, Bright Futures
Delivery Plan, which set out actions for partnerships to support families and tackle
poverty.  Local poverty action reports were published annually and provided updates
on what had been achieved and what still had to be done to tackle poverty. 
The 2022 report provided many examples of what the partnership were doing to
meaningfully address poverty, including employment support and the free delivery of
period products in rural areas. One high school listened to young people’s concerns
about the stigma of school breakfast clubs. This resulted in a free breakfast being
offered to every young person in the school. The food poverty referral gateway was
introduced to ensure that help was offered to address the root cause of the person’s
food poverty, as well as providing immediate support. The partnership was able to
demonstrate that referrals to foodbanks were down by 22%, with people receiving
longer-term financial support through income maximisation and use of the Scottish
Welfare Fund. 
Leadership of improvement and change 
In our staff survey, just over half of staff felt that the evaluation of the impact of
services had led to their improvement, while just under two-thirds felt that strategic
changes and developments had led to improved outcomes for children at risk of
harm.  Staff and managers we met with spoke more positively about communication
around strategic developments and change processes than those surveyed.
Managers told us they were purposefully involved in influencing strategic
developments and appropriately represented on the five key task groups to inform
and implement change.  Frontline staff told us they were routinely made aware of
strategic decisions through staff briefings and internal newsletters. The partnership
had held several learning events to promote multi-agency understanding of
innovations, such a Promise conference and a conference about inclusion. However,
senior leaders recognised that the impact of improvement activities and change was
not fully understood by all staff and they were taking steps to improve
communication. 
Recruitment, deployment and joint working 
The partnership was experiencing significant challenges with the recruitment and
retention of staff.  Just over half of staff believed that leaders ensured the necessary
capacity to meet the needs of children at risk of harm.  Demand was exceeding
capacity in some critical service areas and this did impact negatively on some key
child protection processes, such as investigative interviews of children and young
people.   Notwithstanding this, we were reassured to see that senior leaders were
alert to the risks and they were taking measures to mitigate them.  For example, by
improving North Lanarkshire’s offer to attract and retain social work staff through
revised pay, conditions and development opportunities.  Where possible, a
partnership approach was taken to find solutions through the strategic redeployment
of joint resources, remodelling of service delivery and targeted funding to meet areas
of greatest need and risk. 
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Workforce development and support 
Collectively, the partnership had a strong focus on the welfare of staff and were
taking practical measures to support them.  Practitioners told us about helpful line
management support and/or supervision structures.  Wellbeing frameworks were in
place across the partnership to support staff and there was evidence these were
being used. 
The partnership had invested in child protection and wider public protection learning
and development activities. They had undertaken evaluation, with positive results.
Eighty-eight percent of staff agreed that the learning and training they participated in
had increased their knowledge and skills in working with children and young people
at risk of harm.  Of significance, almost all respondents to our staff survey agreed
that learning and training had increased their skills and confidence in working with
children and young people at risk of harm, while the majority agreed that multi-
agency training and development strengthened their contribution to joint working with
children at risk of harm. Some staff we spoke with felt there was a reduced range of
training offered post Covid-19 restrictions and that they would like to see the return
of more face-to-face training. 
Management of financial resources and commissioning arrangements 
The partnership was investing heavily in strategically aligned models to improve
outcomes for children, young people and their families and they retained a strong
focus on long-term, strategic objectives. The whole-family wellbeing fund report
outlined the proposals for the investment of £2.351m for both 2022/23 and 2023/24.
It evidenced helpful work that had been done to engage families in strengths-based
and trauma-informed ways of working. 
The local authority had sound financial management systems in place.  Monthly
budget monitoring reports were provided to the corporate management team and
quarterly reports were taken to the service committees and the finance and
resources committee.  There was a well-developed medium-term financial plan. 
The children’s services plan 2023-26, joint strategic needs assessment was
published in June 2023 and it informed the strategic commissioning of services.  The
strong governance structures in place helped offer assurance to chief officers, that
funding was allocated to the right places to meet need. 
Performance management and quality assurance 
A thorough multi-agency self-evaluation of services for children at risk of harm was
published in May 2023.  The partnership was clear on what it had to do differently,
but it was too early to tell how well the identified areas for improvement were being
addressed, or to what extent areas of success had been celebrated and built-on. 
The partnership had also undertaken a range of other quality assurance and self-
evaluation activities, which were specific to children at risk of harm.  These included
the multi-agency reviews of decisions taken through IRDs, audits of child protection
records, child protection registration audit, significant case reviews and learning
reviews.  There was evidence of a thread between findings and improvement. 
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The partnership used a range of data tactically to inform their strategic direction and
measure improvement, including a helpful set of performance indicators in the plan
for North Lanarkshire.  The chief officers group told us they retained a focus on data
and that decisions were driven by data analysis, quality assurance, self-evaluation,
changes to policy, legislation and new frameworks for practice.  An example of
effective use of data in relation to virtual schools was given, where outcome
measures were in place and reported on.  Nonetheless, effective use of data was not
consistent across the partnership.  The partnership was aware that it needed to
focus more on how it used data to measure improvement and outcomes, and to
further inform planning and service development. 
Evaluation of the impact on children and young people - quality indicator 2.1   
For these inspections we are providing one evaluation.  This is for quality indicator
2.1 as it applies to children at risk of harm.  This quality indicator, with reference to
children at risk of harm, considers the extent to which children and young people:
• feel valued, loved, fulfilled and secure
• feel listened to, understood and respected
• experience sincere human contact and enduring relationships
• get the best start in life. 
Evaluation of quality indicator 2.1: Very good 
We evaluated the impact of services on the lives of children and young people as
very good.  The work of partners was making a positive difference to the lives of
children and young people at risk of harm.  We identified a few areas for
improvement that partners were already aware of through their own self-evaluation
and were taking steps to address through improvement plans. 
• The partnership ensured that children and young people were safer as a
result of effective identification and response to risk and the support they
received. 
• Children and young people were listened to, understood and respected.  They
were offered a variety of ways to share their views, which took account of their
communication and individual needs.  They contributed to decisions about
their lives and how services were shaped around them. 
• Children and young people experienced supportive and trusting relationships
with staff, who had taken time to know them and understand their needs,
strengths and the impact of their previous experiences. 
• An overarching, cultural change in how children’s rights were promoted,
trauma was understood, and how relationships were approached was having
a positive impact on how children and young people experienced services. 
• Young people over the age of 12 benefited from the broad-reaching
contextual safeguarding approach.  Young people received the help and
support they needed to be safe.  While aspects of the contextual safeguarding
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approach were well advanced, more data on outcomes for young people will
help the partnership to fully determine its impact. 
• Children and young people who required additional help with their education,
health and wellbeing were identified early.  Multi-agency approaches were
taken to support them, including accessible mental health and emotional
wellbeing supports at an early stage. 
See appendix 1 for more information on our evaluation scale. 
Conclusion 
The Care Inspectorate and its scrutiny partners are confident that the partnership in
North Lanarkshire has the capacity to make changes to service delivery in the areas
that require improvement.   
This is based on the following factors. 
• The partnership had effective leadership, with clear strategic direction and
focus. 
• There was evidence of effective, collaborative working across the partnership,
with a focus on improving outcomes for children, young people and their
families. 
• The partnership was self-aware and demonstrated a sound approach to self-
evaluation and quality assurance. 
• The partnership had an established record of implementing improvement. 
They were taking the necessary steps to address areas for improvement
already identified, most of which matched the findings of our inspection. 
• Leaders worked hard to ensure that staff were supported and engaged in their
work.  They recognised that the impact of improvement activities and change
was not understood by all staff and they were taking steps to further improve
communication. 
What happens next? 
The Care Inspectorate will request that the partnership provides a joint action plan
that clearly details how it will make improvements in the key areas identified by
inspectors. We will continue to offer support for improvement and monitor progress
through our linking arrangements. 
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Appendix 1:  The quality indicator framework and the six-point evaluation
scale   
Our inspections used the following scale for evaluations made by inspectors which is
outlined in the quality framework for children and young people in need of care and
protection, published in August 2019 outlines our quality framework and contains the
following scale for evaluations: 
• 6 Excellent - Outstanding or sector leading
• 5 Very Good - Major strengths
• 4 Good - Important strengths, with some areas for improvement
• 3 Adequate - Strengths just outweigh weaknesses
• 2 Weak - Important weaknesses – priority action required
• 1 Unsatisfactory - Major weaknesses – urgent remedial action required 
An evaluation of excellent describes performance which is sector leading and
supports experiences and outcomes for people which are of outstandingly high
quality. There is a demonstrable track record of innovative, effective practice and/or
very high-quality performance across a wide range of its activities and from which
others could learn.  We can be confident that excellent performance is sustainable
and that it will be maintained. 
An evaluation of very good will apply to performance that demonstrates major
strengths in supporting positive outcomes for people. There are very few areas for
improvement. Those that do exist will have minimal adverse impact on people’s
experiences and outcomes. While opportunities are taken to strive for excellence
within a culture of continuous improvement, performance evaluated as very good
does not require significant adjustment. 
An evaluation of good applies to performance where there is a number of important
strengths that, taken together, clearly outweigh areas for improvement. The
strengths will have a significant positive impact on people’s experiences and
outcomes. However, improvements are required to maximise wellbeing and ensure
that people consistently have experiences and outcomes which are as positive as
possible. 
An evaluation of adequate applies where there are some strengths, but these just
outweigh weaknesses. Strengths may still have a positive impact but the likelihood of
achieving positive experiences and outcomes for people is reduced significantly
because key areas of performance need to improve. Performance which is evaluated
as adequate may be tolerable in particular circumstances, such as where a service
or partnership is not yet fully established, or in the midst of major transition.
However, continued performance at adequate level is not acceptable. Improvements
must be made by building on strengths while addressing those elements that are not
contributing to positive experiences and outcomes for people. 
An evaluation of weak will apply to performance in which strengths can be identified
but these are outweighed or compromised by significant weaknesses. The
weaknesses, either individually or when added together, substantially affect peoples’
experiences or outcomes. Without improvement as a matter of priority, the welfare or
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safety of people may be compromised, or their critical needs not met. Weak
performance requires action in the form of structured and planned improvement by
the provider or partnership with a mechanism to demonstrate clearly that sustainable
improvements have been made. 
An evaluation of unsatisfactory will apply when there are major weaknesses in
critical aspects of performance which require immediate remedial action to improve
experiences and outcomes for people. It is likely that people’s welfare or safety will
be compromised by risks which cannot be tolerated. Those accountable for carrying
out the necessary actions for improvement must do so as a matter of urgency, to
ensure that people are protected and their wellbeing improves without delay.  
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Appendix 2: Key terms   
Note: more key terms that we use are available in The Guide to our inspections.   
Child and adolescent mental health services (CAMHS) are multi-disciplinary
teams that provide assessment and treatment/interventions in the context of
emotional, developmental, environmental and social factors for children and young
people experiencing mental health problems, as well as training, consultation, advice
and support to professionals working with children, young people and their families. 
Care and risk management (CARM) are processes that are applied when a child
between the ages of 12 and 17 has been involved in behaviours that could cause
serious harm to others. This includes sexual or violent behaviour that may cause
serious harm. CARM processes are also applicable when an escalation of
behaviours suggests that an incident of a seriously harmful nature may be imminent. 
Children’s houses: sometimes referred to as children’s homes, refers to residential
care for children and young people who are looked after and accommodated,
normally in small residential units located in the community. 
Chief officers group (COG) is the collective expression for the local police
commander and chief executives of the local authority and NHS board in each local
area. Chief officers are individually and collectively responsible for the leadership,
direction and scrutiny of their respective child protection services and their child
protection committees. 
Children and young people’s services plan is for services that work with children
and young people. It sets out the priorities for achieving the vision for all children and
young people and what services need to do together to achieve them. 
Child protection committee (CPC) is a local inter-agency strategic partnership
responsible for child protection policy and practice across the public, private and
third sectors. Working on behalf of chief officers, its role is to provide individual and
collective leadership and direction for the management of child protection services in
its area. 
Contextual safeguarding: an approach that recognises that as young people grow
and develop, they are influenced by a whole range of environments and people
outside of their family. 
Getting it Right for Every Child (GIRFEC) is a national policy designed to make
sure that all children and young people get the help that they need when they need
it. 
Independent advocacy is when the person providing advocacy is not involved in
providing the services to the individual or in any decision-making processes
regarding their care.
Inter-agency referral discussion (IRD) is the start of the formal process of
information sharing, assessment, analysis and decision making following reported
concern about abuse or neglect of a child or young person under the age of 18
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years, in relation to familial and non-familial concerns. This may include discussion
of concern relating to brothers and sisters, or other children within the same context,
and can refer to an unborn baby that may be exposed to current or future risk. They
may also be known as initial referral discussions, or initial referral tripartite
discussions. 
Joint strategic needs assessment is how local leaders work together to
understand and agree the needs of all local people, in order to deliver a strategy
which sets priorities for collective action. 
Safe and Together: is a model containing a suite of tools and interventions
designed to help staff improve their awareness and understanding of domestic
abuse. The model is based on three key principles: keeping children safe and
together with their non-abusive parent, ensuring safety, healing from trauma, stability
and nurture; partnering with the non-abusive parent as a default position ensuring
efficient, effective and child-centred practice; and intervening with the perpetrator to
reduce the risk and harm to the child through engagement, accountability and
criminal justice. 
Scottish Child Interview Model (SCIM): is a new approach to joint investigative
interviewing that is trauma-informed. It maintains the focus on the needs of the child
in the interview, minimises the risk of further traumatisation and aims to achieve best
evidence through improved planning and interview techniques. 
The Promise Scotland was established to take forward the work of the Independent
Care Review. In 2021, it published its plan for 2021-2024, outlining key outcomes
that aim to ensure that Scotland’s children and young people grow up loved, safe
and respected, so they can realise their full potential. 
United Nations Convention on the Rights of the child (UNCRC) is a widely
ratified international statement of children’s rights. 
Universal services: is the term given to those services used by the whole
population of children and young people, mainly in health and education, including
schools and nurseries, GPs and health visiting. 
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Headquarters
Care Inspectorate
Compass House
11 Riverside Drive
Dundee
DD1 4NY
Tel: 01382 207100
Fax: 01382 207289
Website: www.careinspectorate.com
This publication is available in alternative formats on request.
© Care Inspectorate 2023  I  Published by: Communications  I  COMMS-0923-461
@careinspect        careinspectorate
#KeepThePromise
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North Lanarkshire Council
Report
Education, Children and Families Committee 
Does this report require to be approved? ☐ Yes   ☒ No
Ref    AG/PB Date 21/11/23 
North Lanarkshire Children’s Services Plan 2023-26 
From  Alison Gordon, Chief Social Work Officer (Children, Families, Justice and
Integrated Practice)  
E-mail GordonAl@northlan.gov.uk Telephone 07939 284604 
Executive Summary
There is a statutory duty on local authorities and health services to produce a children’s
services plan every three years and submit this to the Scottish Government. Although the
duty sits with the council and Health Board, all partners are expected to input to improving
outcomes for children and their families, including care experienced children and young
people, through collaborative working under the umbrella of the Children’s Services
Partnership.  This report provides information on the process underpinning the formulation
of this plan and the draft Children’s Services Plan 2023 to 2026 and its associated actions
is attached as Appendix 1, 
The plan has already been approved by the multi-agency Children’s Services Partnership
which holds primary oversight on its delivery and has also been endorsed by the wider
North Lanarkshire Partnership. 
Recommendations
It is recommended that Committee: 
1) Considers and endorses the North Lanarkshire Draft Children’s Services Plan 2023
to 2026:  
The Plan for North Lanarkshire
Priority  Support all children and young people to realise their full potential
Ambition statement
(7) Enhance collaborative working to maximise support and
ensure all our children and young people are included, supported,
and safe
Programme of Work Statutory / corporate / service requirement
Item 12
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1. Background  
1.1. The North Lanarkshire Children’s Services Plan (CS Plan) is published every three
years. This statutory duty is one aspect of the Children and Young People (Scotland)
Act 2014. Although this duty sits with North Lanarkshire Council and NHS
Lanarkshire, the development of the plan is one of the responsibilities of the North
Lanarkshire Children’s Services Partnership (CS Partnership) therefore all partners
are represented and involved in developing the CS Plan. 
1.2. The statutory duty also requires the publication of annual reports and a report on
children’s rights, as outlined in the United Nations Convention on the Rights of the
Child (UNCRC), every three years. In North Lanarkshire it is agreed that we
incorporate children’s rights reporting into the annual report. 
1.3. The CS Plan 2023-26 builds from the previous plans produced by the CS Partnership.
There are additional documents that sit alongside the CS Plan: Annual Reports for
2021-22 and 2022-23; and Strategic Links document (update due October 2023). 
1.4. An Equalities Impact Assessment and Children’s Rights and Well-being Impact
Assessment were part of the planning process and have been completed.   
2. Report 
North Lanarkshire Children’s Services Plan 2023-26 
2.1. Our CS Plan 2023-26 is in two parts. The first part offers a background to the CS
Partnership in North Lanarkshire and the second part is our plan for the next three
years. The first part starts with our shared vision and values and offers a summary of
the context in which the CS Partnership work and the CS Plan is delivered. The
second part sets out key progress made during the period of our previous plan and
the priorities and actions for the next three years. As introduced within our previous
plan for the period 2021-23 the framework around which the plan is shaped is based
on UNCRC and the five foundations of The Promise - Voice, Family, Care, People,
Scaffolding.  The plan also is closely aligned out new Tackling Poverty Strategy
Towards a Fairer North Lanarkshire 2023-26 given the clear association between
child poverty and wider wellbeing outcomes. 
2.2. The development of the CS Plan began in September 2022, establishing a
representative group to lead on the plan and connect with the task groups and wider
stakeholders. Information, research, feedback and evidence from the previous
planning cycle was gathered to analyse and consider as part of our Joint Strategic
Needs Assessment (JSNA). As part of this, children and young people were engaged
in exploring priorities they had identified in a North Lanarkshire wide survey that was
part of the Youth Work Strategy. Across the CS Partnership’s governance structures,
the JSNA informed discussions to begin to identify priorities and draft the plan. 
2.3. In June 23 there was a programme of consultation. Using a range of approaches we
reached partners, community and voluntary sector organisations, staff, children,
young people and parents. The feedback resulted in changes and a commitment to
produce a child and young person friendly version. The final draft was presented and
approved by the CS Partnership Board in July 23. 
2.4. When approved, a final copy will be presented by graphics colleagues. 
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3. Measures of success 
3.1. Effective Partnership working over the next 3 Years to support Children and
Families. 
3.2. Compliance with statutory duties 
3.3. Improved outcomes and  opportunities .for Children and their Families. 
4. Supporting documentation 
4.1. Appendix 1 North Lanarkshire Draft Children’s Services Plan 2023-26 
Alison Gordon
Chief Social Work Officer (Children, Families, Justice and Integrated Practice)
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5. Impacts 
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
If Yes, has an assessment been carried out and published on the council’s
website? https://www.northlanarkshire.gov.uk/your-community/equalities/equality-
and-fairer-scotland-duty-impact-assessments 
Yes ☒ No ☐
5.2 Financial impact 
Does the report contain any financial impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant financial impacts been discussed and agreed with
Finance? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant HR impacts been discussed and agreed with People
Resources? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.4 Legal impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☒ No ☐ 
If Yes, have all relevant legal impacts been discussed and agreed with Legal and
Democratic? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact?
The plan fulfils the statutory requirement on Local Authorities and Health Boards to
publish a Childrens Services Plan . 
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?   
Yes ☐ No ☒ 
If Yes, is the processing of this personal data likely to result in a high risk to the
data subject? 
Yes ☐ No ☒ 
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☐ No ☐
5.6 Technology / Digital impact 
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management,
or connectivity / broadband / Wi-Fi?
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Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
Where the impact identifies a requirement for significant technology change, has
an assessment been carried out (or is scheduled to be carried out) by the
Enterprise Architecture Governance Group (EAGG)? 
Yes ☐ No ☒
5.7 Environmental / Carbon impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.8 Communications impact 
Does the report contain any information that has an impact on the council’s
communications activities? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.9 Risk impact 
Is there a risk impact? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or
Service or Project Risk Registers), and how they are managed?
The Children Services Plan  does not have a significant risk impact in itself
however where relevant risks associated with specific strands of activity will be
reflected in Service Risk Registers. 
5.10 Armed Forces Covenant Duty 
Does the report require to take due regard of the Armed Forces Covenant Duty (i.e.
does it relate to healthcare, housing, or education services for in-Service or ex-
Service personnel, or their families, or widow(er)s)? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the provision which has been made to
ensure there has been appropriate consideration of the particular needs of the
Armed Forces community to make sure that they do not face disadvantage
compared to other citizens in the provision of public services. 
5.11 Children’s rights and wellbeing impact 
Does the report contain any information regarding any council activity, service
delivery, policy, or plan that has an impact on children and young people up to the
age of 18, or on a specific group of these? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact and the provision that has
been made to ensure there has been appropriate consideration of the relevant
Articles from the United Nations Convention on the Rights of the Child (UNCRC). 
The plan builds on work already undertaken to enhance the realisation of
Children’s Rights within North Lanarkshire with a particular focus on Voice and
engagement with children and young people in developing all areas of the plan
including whole family support, promoting positive mental health, wellbeing and
resilience and improving the outcomes and experience of children and young
people who experience care.  
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If Yes, has a Children’s Rights and Wellbeing Impact Assessment (CRWIA) been
carried out? 
Yes ☒ No ☐ 
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Appendix 1 
North Lanarkshire Draft Children’s Services Plan 2023-26 
Contents 
1. Introduction 01
2. Our vision and values 02
3. Our children’s services planning 04
4. Context 05
Covid-19 recovery and beyond                                                     09
5. Joint strategic needs assessment 10
Identifying our priorities 
6. Our governance and structure 14
7. Our plan 19
• United Nations Convention on the Rights of the Child  19
• Voice  23
• Family  29
• Care 36
• People 45
• Scaffolding 53 
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1. Introduction
Our Children’s Services Plan brings together our vision and ambition about how we best deliver services and supports for children, young people and families
in North Lanarkshire and outlines what we want to achieve. In North Lanarkshire we do this through North Lanarkshire Children’s Services Partnership (CS
Partnership). The partnership brings together key partners and stakeholders and the plan identifies and outlines shared priorities.
Partners include children, young people and families, key public sector agencies, independent sector organisations and the community and voluntary
sector. Rather than oversee the full breadth of work that directly or indirectly relates to children, young people and families, the focus of the CS
Partnership is on the shared priorities identified in this Plan for the period 2023-26. Each partner has duties and responsibilities beyond the scope and
work of the CS Partnership. 
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2. Our vision and values 
Our vision
In North Lanarkshire, our vision is to support all children and young people to achieve their potential, ensuring they are loved, nurtured and
empowered to thrive in all aspects of their lives, upholding each and every child and young person’s rights as stated in the UNCRC. 
We will work collaboratively with children, young people, their families, and our partners to ensure they get the best start in life and support families
to provide loving care. We will do this by making sure we have the right supports available, at the right time, for as long as needed, and delivered in
the right places to ensure equity for all and reducing inequalities. 
Our values 
We are committed to keeping The Promise, working with the principles of Getting It Right for Every Child and ensuring the voices of children, young people
and families are included. All the work of partners and key stakeholders in the delivery of supports and services to children, young people and families are
supported by our underpinning values: 
1. Children, young people, and families are at the heart of the planning and delivery of children’s services. 
2. All children, young people and families are included, irrespective of health, sex, gender, ethnic origin, age, sexual orientation, economic
circumstances, religion, or belief. 
3. We promote and safeguard the rights of children and young people and make sure everybody is aware of these rights and understands what they
are, as expressed in the United Nations Convention of the Rights of the Child. 
4. We seek to identify difficulties and solutions as early as possible to prevent more or bigger problems in the future.
5. We work collaboratively to ensure children, young people and families get the support they need when they need it, and for as long as they need it.
6. Our approach recognises and builds on the strengths that already exist within children, young people, their families, and communities. 
7. We take time to develop caring and nurturing relationships with children and their families and carers. Our approach is trauma-informed and has
nurture at its heart with a focus on developing strong, positive relationships between and amongst all those who are part of the children’s services
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partnership community.
8. We promote resilience in those experiencing adversity. 
9. We work together to reduce inequalities and the impact of poverty on children, young people, and families. 
10. We work as a partnership with children, young people, and families in North Lanarkshire, to identify their needs, determine what is important,
decide where we target our resources, and identify how we can improve, to provide the best outcomes achievable for our children, young people,
and their families. 
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3. Our children’s services planning 
Our Children’s Services Plan 2023-26
All partners have been active in the work of the Children’s Services Partnership and in the development of this Plan which builds on the plan for the period 2021-
23. 
We have reviewed, with our task groups and working groups, our work, development and progress over the 2 years of our previous plan, supporting our
strategic needs analysis which is detailed further Section 5. There has been engagement with young people and families to inform our priorities. In developing
this plan, we also gathered what children, young people and families have told us through research, engagement and direct involvement during the 2021-23
planning cycle. There has been consultation on a final draft, engaging young people, parents and carers, staff and community and voluntary sector
representatives. Their views and comments have been fundamental in helping us communicate our vision, values and priorities and ensure we represent the
staff, volunteers, communities, children, young people and families in North Lanarkshire for whom this Plan is written.
The consultation has also prompted a commitment to produce a version that is for children and young people. 
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4. Context
A key reference point for all our plans in North Lanarkshire is the National Performance Framework Outcomes. These outcomes reflect the Scottish
Government’s values and aspirations for the people of Scotland and are aligned with the United Nations Sustainable  Development Goals to help to track
progress in reducing inequality. 
All these outcomes are relevant and there is one with a particular focus on our children and young people; We grow up loved, safe and respected so that
we realise our full potential. 
The Scottish Government also:
1. Refreshed the national approach to work with children, young people and families; Getting it right for every child (GIRFEC).
2. Committed to incorporating United Nations Convention on the Rights of the Child (UNCRC) into Scots Law.
3. Committed to keeping the Promise  2030. Driving this forward is the Plan 2021-24. 
4. Introduced Whole Family Wellbeing Funding (WFWF) to contribute to preventative whole family support measures.
5. Ensured young children and young people’s voices are heard through the Children’s Parliament and Youth Parliament.
6. Has taken actions to further the Child Poverty (Scotland) Act 2017 and Best Start, Bright Futures: tackling child poverty delivery plan.
GIRFEC, UNCRC, The Promise, Tackling Poverty and Whole Family Support are key to children’s services in North Lanarkshire and will be talked about
throughout this plan.
The wellbeing outcomes for all children and young people are: Safe, healthy, active, nurtured, achieving, respected, responsible and included. 
We grow up loved, safe and
respected so that we realise our
full potential
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North Lanarkshire Partnership and The Plan for North Lanarkshire 
The North Lanarkshire Partnership (NLP) is where community planning partners come together to progress the shared ambitions set out in The Plan  for
North Lanarkshire. The Plan sets out the shared ambition where North Lanarkshire is a place for inclusive growth and prosperity for all to Live, Learn, Work,
Invest and Visit. 
The Plan for North Lanarkshire has 5 priorities, 25 ambition statements and 28 health check indicators which together improve the wellbeing of children,
young people, and their families. These strands are all reflected in the Programme of Work that brings together strategic planning and community
investment. 
At a local level there are nine Community Boards across North Lanarkshire. Each board has a Local Outcome Improvement Plan that sets out key priorities
identified through a range of engagement processes and based on the needs of our local communities.
To realise the ambitions of the Plan and deliver the Programme of Work, community and town hubs are being established across North Lanarkshire;
comprising shared spaces that, alongside school clusters, support partnership working and integration. With investment in prevention, early intervention,
and positive transitions this development is key to providing whole family support and improving the wellbeing of our children, young people and families.
Other Strategic drivers and plans
The other strategic drivers and plans which are linked and connected to the work of North Lanarkshire CS Partnership are set out and explained in a
document that sits alongside this CS Plan. 
This is reviewed annually and brings together relevant information across the partnership to help us make sense of the complexities and relationships
impacting on our plan and priorities.  In the document these are grouped into four main categories and there is a description of each element.
• National drivers - This includes National legislation that places a responsibility on partners either individually or collectively.
• Local links - these are the main strategic plans and policies in North Lanarkshire.
• Improvement programmes - these are the key pieces of work we have identified and are involved in which we believe will improve our services and
supports.
• Planning, delivery and ongoing work - this is how we currently plan for and deliver our existing services and supports. 
LINK to updated landscape document (Last updated August 22- to be updated again with new front page)
Current link https://www.northlanarkshire.gov.uk/social-care-and-health/children-and-families/childrens-service-plan
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The diagram below brings together the key elements of our Children’s Services Partnership in NL. 
In the diagram, we have the high-level National Outcomes and The Plan for North Lanarkshire that overarches all the work across North Lanarkshire
Partnership. The Children’s Services Partnership and Plan, and the Child Protection Committee and Plan are in the next layer These partnerships are driven
by GIRFEC, UNCRC, The Promise, Tackling Poverty and Whole Family Support. The delivery of the Children’s Services Plan centres on community hubs and
school clusters where partnership staff work together with children, young people and families. We apply strength and relationship-based practices and
ensure what we do is trauma informed. All of this is to improve outcomes for children, young people and families ensuring they are safe, healthy, achieving,
nurtured, active, respected, responsible and included. 
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Getting it right for every child in North Lanarkshire
The national GIRFEC refresh has maintained commitment to the GIRFEC National Practice Model as the framework for how we practice with an alignment
to key policy areas, for example: The Promise and a continued commitment to eradicate child poverty.
To meet the diversity of needs of all children and young people, early intervention and prevention are at the centre of planning and delivery of children’s
services. 
Universal services have a role to identify and support children, young people and families who may need additional support at the earliest possible stage.
There is a single pathway that supports agencies and organisations to work together to assess, plan and assist children, young people and their families and
ensure the most timely and proportionate support is available. In North Lanarkshire our GIRFEC Delivery Group leads on improvements in this area.
For GIRFEC in North Lanarkshire more information and resources can be accessed at www.girfecinnl.com 
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Post Covid-19, Recovery and Beyond  
It is clear that the Covid-19 pandemic has had, and continues to have, far-reaching impacts on our children, young people and their families.  There have
been significant challenges for children, young people and families in our communities and partners have been challenged in their individual and collective
responses.  Some of these have been positive e.g. increased opportunities for many families to spend time together, getting outdoors, and accessing our
greenspaces more and there have been collective actions across the Children’s Services Partnership to mitigate, prevent and negate the adverse impacts
from the pandemic. 
Fortunately, when compared to other age groups and causes of childhood illness, the specific health consequences of COVID-19 on children have been
relatively minimal. However, the pandemic and the implementation of necessary health protection measures have greatly affected the lives of our children,
young people, and their families. Over the past few years, we have witnessed significant disruptions in our social interactions, economic activities,
education systems, and healthcare services. These disruptions have disproportionately impacted individuals and communities that were already facing
disadvantages and inequalities (both structural and relational) prior to the pandemic. It is important to acknowledge that some of these adverse effects are
likely to persist.
'While children are not the face of this pandemic, the broader impacts on children risk being catastrophic and amongst the most lasting consequences for
societies as a whole. While they have thankfully been largely spared from the direct health effects of COVID-19 at least to date – the crisis is having a
profound effect on their wellbeing.' (United Nations Policy brief: the impact of COVID-19 on children; 2020. Available at:
https://unsdg.un.org/resources/policy-brief-impact-covid-19-children )
It is anticipated that the full impact of the virus and restrictions implemented during the pandemic will continue to unfold. We are yet to see the extent of
this on our children, young people and families however, we know factors important to educational attainment suggest that the existing inequalities have
worsened and exacerbated the poverty-related attainment gap. Further details on the impacts of the pandemic for our children, young people and their
families can be found here in the ‘Ensuring our future: addressing the impact of COVID-19 on children, young people and their families’ discussion paper
produced by Public Health Scotland. 
The challenges of the pandemic for individuals and our communities have been compounded by the national cost of living crisis. The cost of everyday
essentials like food and energy has risen faster than household incomes. This is having a significant impact on families and our communities. In many
communities across North Lanarkshire there are high levels of poverty and budgets are already stretched. Tackling poverty remains a primary driver for our
Children’s Services Partnership.  
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5. Joint Strategic Needs Assessment (JSNA) 
In our JSNA we gathered information and evidence to inform our strategic direction, priorities and actions.  We reviewed and analysed this and it helps us
to know and better understand: 
• What it is like to live in North Lanarkshire 
• Our population and emerging needs 
• What people think about services and supports  
• Our best practice and what is working well 
• What we should be working to improve   
Information comes from many sources including data gathered, research and evaluation and lived experience, feedback and views. You can access the full
Joint Strategic Needs Assessment document.  https://sway.office.com/pSAyWclq01N0aO5z 
Living in North Lanarkshire
North Lanarkshire  is the 4th largest local authority in Scotland. 
• The population of North Lanarkshire is 341,400. 69,751 (20%) of the population is under 18 and 35,953 (11%) are aged 18-26.
• In 2021 there were 3296 births in North Lanarkshire. 
• There are 38,840 households in receipt of child benefit. 
There are six locality areas: Airdrie, Coatbridge, Wishaw and Shotts, The Northern Corridor, Bellshill and Motherwell. For each, a locality profile  provides
information and statistics about the population, poverty, deprivation, health and benefits.
The wellbeing of children and young people in North Lanarkshire
One significant source of data in the JSNA is the North Lanarkshire Strengths and Difficulties Questionnaire (SDQ) 2021-22. The SDQ gathered information
from 85% (41,324), children and young people in North Lanarkshire schools between January and June 2021. The following reports have background
information and highlights from the SDQ. Reporting and analysis of the data has been undertaken on specific areas rather than through the provision of a
single comprehensive report. 
att96796.pdf (northlanarkshire.gov.uk) 
att97794.pdf (northlanarkshire.gov.uk) 
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An SDQ was part of Realigning Children’s Services in 2017 and we can compare and analyse information for trends and changes. We are revisiting the SDQ
in 2023 and will build on our understanding of wellbeing across our school population in North Lanarkshire.
Quality indicators and self-evaluation
We continually engage in self-evaluation activities, reviewing, gathering information, evidence, reflections and feedback. We challenge our actions and seek
to demonstrate that what we are doing impacts positively on outcomes for children, young people and families.  During  2022-23 we updated our self-
evaluation to assess our strengths and areas for improvements in relation to working with children, young people and families in need of care and
protection. Our self-evaluation draws from continuous improvement activity such as an annual multi-agency file audit and a staff survey undertaken in
2022. This activity is aligned to the  Quality Improvement Framework. 
Poverty
We know that there are some circumstances where families are more likely to experience poverty and we are aware that children, young people and
families living in poverty are more likely to encounter barriers to wellbeing and their rights. Local research and data tell us that there are persistent and
pronounced inequalities in some health and wellbeing outcomes among children and young people in North Lanarkshire. The national child poverty priority
groups are; lone parents, ethnic minority parents, families with a disabled member – parent, child or adult member, mothers under 25, families with a baby
under 1 year, families with more than 3 children. Our NL Child Poverty Action Plan and Report has more detail.
• Since 2020 children in North Lanarkshire living in poverty has reduced by 2%, from 25.2% to 23.2%. 
• Department for Works and Pensions figures for Children in Relative Low Income Families 2020/21 show that 13,966 children live in low- income
families across all our communities in North Lanarkshire. 
• In November 2022 of 48,835 children and young people, 10,004 (20%) were recorded to be in receipt of free school meals and 11,243 (23%) in
receipt of the Clothing Grant. 
Scottish Attainment Challenge (SAC) and Pupil Equity Funding (PEF)
There has been a significant amount of data generated through this programme, which is designed to achieve equity in educational outcomes by closing the
poverty related attainment gap for children and young people. This phase has now concluded, replaced by the Strategic Equity Fund. There is renewed
emphasis on wellbeing as well as literacy and numeracy, and strengthening the work of the Empowering Clusters to build strong linkages between services
and support locality-based integration. This complements the focus in Best Start, Bright Futures and in our local Tackling Poverty Strategy on holistic
supports. 
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Prevention and early intervention 
Across partners there are a range of processes to assess and identify children, young people and families who may be in need of additional supports to
achieve their potential. It is important that we are aware of these children, young people and families who may require additional support. 
The GIRFEC approach and pathway is the key approach to delivering improvements in children’s wellbeing. The three-stage model of intervention
promotes the development of early intervention approaches. The model is based on the following stages: 
• Universal – reflecting the services available to all children  
• Additional – where early intervention supports are introduced for targeted children and families 
• Intensive – where multi-agency planning, and intervention become the basis for support to meet significant need 
The Universal Health Visiting Pathway (UHVP)and Family Nurse Partnership information, collated for pre-birth to 5 years, identifies children with a Health
Plan Indicator (HPI) of core or additional. These are defined as follows: 
• Core - Health Visitors (HV) are confident that needs will be met with minimal support or without additional support. 
• Additional - Indicates that the child (and/or their carer) requires sustained (more than 3 months) additional input from professional services to help 
the child attain their health or development potential. Any services may be required such as additional Health Visiting support, parenting support, 
enhanced early learning and childcare or specialist medical input. 
• On 24 January 2023 the figures from NHS Lanarkshire were Core - 13,816 and Additional - 2, 824 
There is the routine collection of data and, within our JSNA, we gathered information from local and national research, service review and redesign as well
as highlighting the experiences of children, young people and their families. Within the JSNA we have highlighted children and young people who may be in
need of additional supports e.g. young carers, families facing homelessness, those facing transitions, young people in conflict with the law, families affected
by imprisonment and families affected by drug misuse. 
We also highlight those who need intensive support such as children and young people experiencing care or care experienced or have a compulsory
supervision order. 
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Involving children and young people
Our priorities have been informed by children and young people. Though a survey for our Youth Strategy we are aware of the issues that are most
important to young people and we engaged children and young people to explore these further to gain insight into their experiences, concerns and
solutions.
• Health including mental health
• Cost of living
• Voice 
• Climate emergency 
This has influenced the direction of travel for our task groups. The questions for cost of living were explored by primary and secondary children and young
people in a programme of workshops. This will influence the North Lanarkshire Tackling Poverty Strategy and Report. Thank you to all the children and
young people involved. Their inputs have introduced ideas and solutions that had not previously been considered. 
Identifying our priorities
We recognise we are not starting from scratch but building on previous and current work. Before identifying our priorities, we have: 
• Looked back at our progress and achievements in the previous plan.
• Considered national strategies and frameworks, the context of our work and the links to other areas.
• Gathered learning and conclusions from our self-evaluation activities. 
• Gathered information in a joint strategic needs assessment as outlined in the previous section.
• Engaged children and young people to explore priorities that they had identified.  
As a partnership we considered what the information told us and we applied it to challenge our governance, our task groups and working groups and the
framework of the plan. Asking ‘What have we done?’  ‘What difference has this made?’ ‘What has changed?’ ‘What does this tell us?’  ‘What have children,
young people and families told us?’ Each of our task groups gathered, analysed and reflected on information pertinent to the priorities they had been
working on and presented new priorities for the period 2023-2026.
A formal consultation took place with staff, children, young people and families. Feedback from this resulted in changes to the draft plan and priorities.
Thank you to all who contributed.  
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6. Our framework and governance   
The partners within North Lanarkshire are conscious of the ever-changing external environment within which we deliver our services and supports to
our children, young people, and their families. Within this context the Children’s Services Partnership is fully committed to delivering  ‘The Promise’ by
2023. The partnership recognises that the foundations in The Promise apply to all our children and young people. 
This plan, our priorities and the task groups that lead and deliver on the priorities are framed around the foundations of The Promise. 
Voice: Children must be listened to and meaningfully and appropriately involved in decision-making about their care, with all those involved properly
listening and responding to what children want and need. There must be a compassionate, caring, decision-making culture focused on children and those
they trust.
Family: Where children are safe in their families and feel loved they must stay - and families must be given support together to nurture that love and
overcome the difficulties which get in the way.
Care: Where living with their family is not possible, children must stay with their brothers and sisters where safe to do so and belong to a loving home,
staying there for as long as needed.
People: The children that Scotland cares for must be actively supported to develop relationships with people in the workforce and wider community,
who in turn must be supported to listen and be compassionate in their decision-making and care.
Scaffolding: Children, families and the workforce must be supported by a system that is there when it is needed. The scaffolding of help, support and
accountability must be ready and responsive when it is required.
Source: The Promise - Independent Care Review - February 2020 
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Children’s services in North Lanarkshire are provided by a broad range of agencies and organisations. They come together as the North Lanarkshire Children’s
Services Partnership Board (CSPB) to co-ordinate their services to ensure the best outcomes for children and young people making the best use of
resources available. The CSPB’s purpose is to:
• Identify and progress shared priorities
• Provide strategic direction to the planning of children’s services
• Act as a forum for partners to communicate about key developments and develop proactive responses to change, and
• Share responsibility and be accountable to our communities linking to North Lanarkshire Partnership. 
The structure to support the work of the CSPB includes the Improving Children’s Services Group which delivers and reports on the range of plans whose
actions are taken forward through the task groups and linked networks.
The CSP also links with North Lanarkshire Child Protection Committee (NLCPC), each with their own agenda for delivery but shared responsibility for delivery of
combined actions focusing on continuous improvement and workforce development.
Within this structure, community and voluntary sector involvement is supported by the Community and Voluntary Sector Children, Young People and Families
Network, facilitated by Voluntary Action North Lanarkshire (VANL).
At a local level partners come together to deliver on priorities in Locality Planning Groups. 
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The representation across the Children’s Services Partnership includes:
• Partners
• North Lanarkshire Youth Council 
• Elected members
• Non-executive member of the Health and Social Care Integrated Joint Board
• Links to Champions Board and Today not Tomorrow
• Champion for children and young people including those who are experiencing care or are care experienced 
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We have the following focussed task groups to identify and take forward the priorities in the plan
• Voice (includes UNCRC)
• Whole Family Support
• Care, The Promise and Me
• Mental Health Wellbeing and Resilience
• Scaffolding- GIRFEC Delivery Group and Continuous Improvement Group
• People – Cross cutting rather than a specific task group 
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7. Our   Plan
The following pages show what we plan to achieve as North Lanarkshire Children’s Services Partnership during the period 2023-26.
As previously stated, we have structured these around the five foundations of The Promise. In each of the foundations we provide a brief summary of our
achievements in this area during the previous plan and background information followed by diagrams to outline the thinking behind each one. This is
followed by a table of priorities, actions and measures.
Although children’s rights are threaded through the Promise and each of the foundations, we have included an additional section on children’s rights,
UNCRC. In anticipation of the enactment of the UNCRC (Incorporation) (Scotland) Bill there will be a particular focus in this area across the Children’s
Services Partnership.
Outcomes
UNCRC- Children and young people’s rights are promoted and protected. 
Voice - The voice of children, young people and families are heard and included in planning, decision making and delivery of children’s services.
Family - Our children, young people and families get the right support, at the rights time, for as long as it is needed.
Care - Care experienced children, young people and their families are engaged and supported as early as possible, ensuring they are able to thrive, live
healthy lives and experience nurturing, loving and stable relationships.
People - Our workforce are confident and competent in their practice, understand the needs of our communities and work together to improve the
wellbeing of children, young people and their families.
Scaffolding - Our staff are empowered to support infants, children, young people, and families to realise our shared vision as a result of our leadership,
governance and organisational culture
Reporting our progress
• Each task group collates a report every 6 months on their progress against the priorities.
• Each year we will add to our JSNA work to review feedback, trends and changes.
• Annually there will be a full report on our CS Plan. 
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UNCRC
In developing our children’s services plan we recognise that children’s rights, as stated in United Nations Convention on the Rights of the Child, underpin
each of the foundations of The Promise. The following section outlines the progress we have made towards a rights-based approach and the actions we
will take over the period of this plan. 
Children’s rights are not a new area of focus. They are already embedded into training, practice and professional standards, providing a good foundation
to build upon. The delivery of actions in this plan will support us to ‘further and better’ children’s rights as part of the Children and Young People
(Scotland) Act 2014. The Scottish Government are committed to incorporating children’s rights into Scottish Law. We have been working on this with
young people and preparing for the enactment of the UNCRC (Incorporation) (Scotland) Bill. 
What do we want to achieve in this area? 
We will further develop a rights-based approach to children’s services in North Lanarkshire as well as advocate and promote, across and beyond the
CS Partnership, the responsibilities of partners as duty bearers. 
Why do we want to achieve this? 
A rights-based approach means that children’s rights are at the centre of policy and practice. It means integrating rights into policies and how we
operate as agencies, organisations, and individuals. Putting children’s rights into practice lies with every adult citizen, particularly those that work with
and for children and young people. The Children’s Services Partnership workforce have a duty to promote, respect and protect children’s rights.
However, this responsibility extends beyond children’s services to all partners, sectors and areas of service. All of our workforce that includes staff,
carers, volunteers, elected members and board members are duty bearers in relation to UNCRC. 
North Lanarkshire Youth Council (NLYC) identified and worked with us to progress actions in the previous plan some of which are developed
further in this plan. From a local survey we have a baseline about views and awareness of children’s rights. This has been revisited to assess
progress and we will revisit again as we progress the actions further.  
Achievements 2021-23
• The co-produced  #Makeitright campaign was launched in February 2022 and is promoted and shared with partners and the public.
• #Makeitright campaign assets have been used in the development of workshops for children and young people that have been co-produced with
young people.
• We have been preparing for the enactment of UNCRC (Incorporation) (Scotland) Bill being enacted, sharing briefings and updating our workforce.
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• We developed and applied Children’s Rights and Well-being Impact Assessments in key areas of policy and service development.
• We applied a rights based lens to service reviews, development and redesign. There are examples from across the partnership.
• We initiated workforce training, led by Community Learning and Development, and delivered a programme of workshops to staff. 
UNCRC Priorities 2023-26
We will continue to develop and embed our rights based approach, supported by children and young people in NL. It is anticipated that the UNCRC
(Incorporation) (Scotland) Bill will be enacted and we are making progress in preparation of this. 
1. Everybody, (staff, partners, and the public), is aware of these rights and understands what they are, as expressed in the United Nations
Convention of the Rights of the Child. 
2. We embed a rights-based approach across all services and make children’s rights visible in policy, culture and practice. 
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Outcome  What is it we want to
do? 
Why do we want to
do this?  Actions How will we know?
Children and young
people’s rights are
promoted and
protected. 
1. Everybody,
(including, staff,
partners, and the
public), is aware of
these rights and
understands what
they are, as
expressed in the
United Nations
Convention of the
Rights of the Child. 
2. We embed a rights
based approach
across all services and
make children’s rights
visible in policy,
culture and practice. 
From our research in
2021 and 2023 we are
aware that most young
people in North
Lanarkshire know they
have rights but they are
not as aware of UNCRC 
Promote awareness of
UNCRC 
Re-run the #Make it Right
campaign when the UNCRC
(Incorporation ) (Scotland)
Bill is enacted 
Develop briefings and
information to ensure the
workforce and other
stakeholders are kept up to
date with legislation and
policy relating to UNCRC. 
Support consideration of
the relationship between
UNCRC and poverty. 
Co-deliver a co-produced
workshop programme with
young people in youth
work and school settings. 
The CS Partnership will
advocate and support the
application of Children’s
Rights and Wellbeing
Impact Assessments
Monitor the application of
assets from the 2022
UNCRC campaign.
Rights Respecting Schools
being assessed at gold,
silver and bronze. 
Monitor campaign assets.
Revisit baseline from 2021
survey and 2023 update 
Briefings are shared across
partnership. 
Development and
application of ‘poverty
proofing tool’ (see
Scaffolding) 
Participation in workshops
delivered and evaluation of
each workshop. 
Increasing numbers of
CRWIA are undertaken and
published.
Collate CRWIAs to inform
reporting and assess quality
and areas for improvement.
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(CRWIA) across the
partnership. Individual
partners will develop their
approach and procedures
to further the application
of CRWIA. 
Increase the capacity and
deliver UNCRC training for
the CS Partnership
workforce. Roll out a
broader training
programme beyond the CS
Partnership workforce. 
The CS Partnership will
report every 3 years on
what is being done across
the CS Partnership to
further and better
children’s rights. 
Number of staff trained to
deliver and range and
number of training sessions
delivered.
Collate evaluation from
each of the training
sessions. 
Updates in the published
Annual Report on this
Children’s Services Plan
2023-26. 
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Voice: Children’s Services Partnership 2023 – 2026
It is important that we listen and respond to the views of children, young people, parents, and families and this is included in the planning of integrated
children’s services. Those affected by decisions will be engaged and their views included in decision making processes. We will create opportunities for
participation in all aspects of services and supports, from assessment and planning to activities, programmes of work and service design.
We do this best if we: 
• Know and understand the needs and aspirations of the children, young people, parents, and families.
• Seek views, listen and respond to what is said individually and collectively and this is included, represented and acted upon.
• Use a range of approaches to reach the diversity of children, young people, parents, and families, including those whose voices and opinions often
go unheard. 
Examples of the methods and approaches are: 
• Looking at existing research and collecting data about what we do
• Gathering views through tailored surveys and consultation 
• Seeking feedback about the experience of services and supports - e.g., Mind of my Own
• Incorporating co production into developments and service design
• Representation of young people on decision making groups and partnerships
• Ensuring staff have the skills and support they need to engage, develop relationships, and plan with children at the centre 
Our achievements 2021-23
• We reaffirmed our partnership agreement with young people in North Lanarkshire to demonstrate continuous improvement on how we engage
with those who access or may access children’s services and supports.
• A revised youth participation and engagement infrastructure was agreed via Council Committee and a new Transformational Board called FutureNL
has been formed.
• We have increased our commitment and capacity to ensure quieter voices are heard. There are examples of new posts to support participation and
existing staff have been enrolled to champion engagement and discrete groups of young people such as those with care experience.
• A Champions Board for care experienced young people continues to meet with key leaders to ensure their voice influences decisions that affect the
experiences of care and opportunities for care experienced children and young people. 
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• We have strengthened links with the Community and Voluntary Sector, through the children, young people and families Network. This network
reaches the diversity of children, young people, and families in the communities they are based in or work with. 
• In keeping the Promise we have a team of care experienced development workers with a priority to include the voices of children, young people
and families. 
We will be building on work to strengthen engagement and participation during 2023-26. We continue to improve the co-ordination of the range of
engagement activities through the Children’s Services Partnership including sharing information, learning from people’s experiences, and planning changes
with those who will be affected. We have worked to improve engagement with children and young people and recognise that we need to do more to
engage with parents and families. 
Voice Priorities 2023-26
3. Through engagement and participation, we want to know and understand the collective views, needs and aspirations of
children, young people, parents and families.
4. We use a range of methods and collaborate with other services to engage with children, young people and families. 
5. Task groups and working groups plan for engagement and create opportunities to ensure participation in planning of delivery of
the priorities and the co design of services.
6. We engage with children, young people and their families on what is working for them and what improvements to services they
think are needed.
7. We want the voices of children, young people, parents and families to be at the centre of the CS Partnership and ensure those
with protected characteristics and intersectionality have the same opportunities to have their voices heard.
8. We want to support the participation of individual children, young people and families that we are working with to gather their
views, tell us their interests and needs and ensure these are represented and acted upon.
• Each Child’s Plan will include all relevant views and how they will be implemented and reviewed.
• We will develop and apply a range of tools and resources and ensure inclusion of diverse communication needs. 
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Page 378

Outcome  What is it we want to
do? 
Why do we want to
do this?  Actions How will we know?
VOICE
The voices of
children, young
people and families
are heard and
included in
planning, decision
making and
delivery of
children’s services. 
3. Through engagement
and participation we
want to know and
understand the
collective views,
needs and aspirations
of children, young
people, parents and
families. 
4. We use a range of
methods and
collaborate with
other services to
engage with children,
young people and
families. 
5. Task groups and
working groups plan
for engagement and
create opportunities
to ensure
participation in
planning of delivery
of the priorities and
the co design of
services. 
To ensure a coordinated
approach across the CSP
task groups and working
groups to engage with
children, young people,
parents and families  in
their planning and
delivery of the priorities
and actions the co-design
of services. 
To support improvement
and best practice. 
To ensure that the views
and information gathered
influence planning and
decision making. 
Guidance on steps to
engagement and
participation and closing
the feedback loop will be
produced and shared by
the Voice task group. 
We will work with our
partner, North Lanarkshire
Youth Forum, to review
and refresh our Partnership
Agreement. 
All CSP task groups will
include representation of
the views of children,
young people, parents and
families.  This will be
through a range of
engagement methods. 
The plans, outputs and 
outcomes of engagement
and participation activities
with children, young
people, parents and
families are reported,
evaluated. 
A working group is
established to take this
forward, reporting to the
Voice task group. 
Refreshed Partnership
Agreement. 
Direct involvement of
representatives.
Included in 6 monthly
reports to the Improving
Children’s Services Group
and annual reporting on
this CS Plan. 
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6. We engage with
children, young
people and their
families on what is
working for them and
what improvements
to services they think
are needed. 
The Voice task group
maintains an overview of
developments and practice
relating engagement and
participation across the CS
Partnership 
Development of a Young
Inspectors Framework that
will empower young
people to formally evaluate
and report on children’s
services and areas of
improvement. 
All partners and
representatives from other
task groups are engaged in
the quarterly meetings of
the Voice task group.
Highlights of developments
and practice will be
included in 6 monthly
reports to the Improving
Children’s Services Group
and annual reporting on
this CS Plan. 
Evaluation and reports.
Feedback from young
people involved.       
7. We want the voices
of children, young
people, parents and
families to be at the
centre of the CS
Partnership and
ensure those with
protected
characteristics and 
Every child, young
person, parent and family 
should have the
opportunity to be
involved in the planning
of children’s services and
methods should reflect
the diversity of North
Lanarkshire   
The team of development
workers supporting
partners to deliver The
Promise gathers views and
experiences as part of the
process to redesign
services and supports for
care experienced children
and young people. 
Evaluation and reports. 
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intersectionality have
the same
opportunities to have
their voices heard. 
Promote awareness of
advocacy services across
the CS Partnership tasks
groups and working
groups. 
Task groups to monitor
engagement activities to
ensure diversity of the
children, young people,
and families we are
working with. 
Advocacy services uptake
will be included in the
annual report and use of
case studies. 
Terms of reference for
each task group to ensure
representation and
inclusion.
Evaluation and reports on
engagement activities
across the partnership       
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Outcome  What is it we want to do?  Why do we want
to do this?  Actions How will we know?            
VOICE
The voice of
children, young
people and families
are heard and
included in
planning, decision
making and
delivery of
children’s services.  
8. We want to support the
participation of individual
children, young people
and families that we are
working with to gather
their views, tell us their
interests and needs and
ensure these are
represented and acted
upon. This is a component
of our GIRFEC approach.
Each child’s plan will
include all relevant views
and how they will be
implemented and
reviewed. We will develop
and apply a range of tools
and resources and ensure
inclusion of diverse
communication needs. 
In adopting a rights
based approach we
promote UNCRC. In
relation to Voice there
is a focus on Article 12 ;
Every child has the
right to have a say in all
matters affecting them,
and to have their views
taken seriously. 
Within the GIRFEC approach
we will continue to develop
our processes and apply a
variety of tools and
resources to engage
children, young people, and 
families in planning and
decision making. 
The quality assurance
process in relation to the
child’s plan will share
learning and areas for
improvement. 
We share information,
practice and learning
opportunities  about tools
and resources in use. E.g. 
• All about me
• Mind of my own
• What I think
• Outcome star
• Talking mats 
Practice and resources
will be monitored and
regularly reviewed as
part of the cluster model 
The annual multi-agency
file audit highlights if the
voice of children, young
people and families is
evident. 
Reporting and self
evaluation processes.
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Family 
We will continue to work together to ensure that children feel safe and loved in their families and are supported to thrive there. This will include: 
• Making the early and teenage years of parenting a positive experience regardless of the adversity that families face
• Giving every family that needs support the right help at the right time, in the right place, for as long as it is needed
• Placing families, children and young people at the heart of our development of community hubs
• Supporting good mental health, building emotional resilience, and developing trauma recovery for families, children and young people 
We will strengthen our ethos of Whole Family Support, working with families in a preventative way and supporting parents and carers to build on their
strengths. Tackling poverty will be a central feature of the approach to family support; providing help to maximise income; develop skills for employment
and taking a cash first approach where necessary.  The ten principles of family support outlined in The Promise, will underpin all our work to improve the
outcomes for families, children and Young People within North Lanarkshire. 
In developing the priorities outlined below, careful consideration was given to the previous achievements from the CS Plan 2021-2023, assessment of data
gathered and presented in the Joint Strategic Needs Assessment, engagement with families, combined with information from the Strengths and Difficulties
Questionnaire. 
The Family Task Group works with the Mental Health, Wellbeing and Resilience Task Group to achieve our collective ambitions.  
Achievements 2021-23
• Investment in Solihull training. To date well over 3,000 practitioners have been trained and nearly 5,000 families have accessed the on-line training.
This plan restates the on-going commitment to delivering Solihull training to ensure that we take a trauma informed approach to supporting our
children, young people, and their families through early intervention.
• 50% schools achieved the Breastfeeding Friendly Scotland Schools Award and over 80% of schools have a breastfeeding champion, have submitted
their membership and are implementing the scheme within their settings. 
• 92% of early learning settings have achieved the Breastfeeding Friendly Early Learning Award.
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• Breastfeeding rates have increased to 27.8% and we are committed to continuing to drive up breastfeeding rates. 
• Infant Mental Health indicator set was developed and is in use across the partnership by different disciplines. 
• Pathways, underpinned by GIRFEC, are in place to plan for the wellbeing of children and young people, with Empowering Clusters driving
coordinated work to meet needs and improve wellbeing of all school age children. 
• Development and implementation of a Community Mental Health and Wellbeing Support and Services Framework with a focus on early support
within the context of families and communities.  Results have seen improved wellbeing through easier access to community based support and a
reduction in referrals at intensive levels e.g. CAMHS. 
Family Priorities 2023-26   
9. Use the community hub programme in all localities as a key enabler of earlier intervention, moving and integrating services upstream to improve
outcomes, through preventative approaches.
10. Ensure equity of access to services for all children, young people and families including care experienced people up to and beyond the age of
26yrs.
11. Strengthen family supports where children have additional support needs, including those with a Neurodevelopmental profile.
12. Build and develop the mental health and resilience of our children, young people and their families promoting early intervention, establishing
community supports, and self-care.
13. Tackle the impacts of poverty to support children, young people and their families to thrive and gain access to economic opportunities.   
14. NLC are working towards achieving the Breastfeeding Friendly Scotland Local Authority award and aim to support, promote and protect
breastfeeding in our communities for an increased amount of women to initiate and sustain breastfeeding at 6-8 weeks.
15. Children and families affected by alcohol and drug use will be safe, healthy, included and supported. 
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Outcome What is it we want to
do?
Why do we want to
do this?
Actions How did we do
this/evidence?                                    
Family  
Our Children, young
people and their families
get the right support, at
the right time for as long
as it is needed.
9. Use the community hub
programme as a key
enabler of earlier
intervention, moving
and integrating services
upstream to improve
outcomes, through
preventative
approaches.
To reduce the demand for,
crisis and intensive services
ensuring a strong emphasis
on early intervention, and
continued support so that
positive change is
sustained.
• Outline how the
integrated offer of early
practical, emotional and
financial support
accessed directly via
community hub will be
created. 
• Use the Scottish
Approach to Service
Design to involve
parents, carers and ICYP
to develop local support
in each hub based on
Lived experience 
• DATA led needs analysis
to agree local priorities
based on local needs.
• Identify single points of
contact for requests for
early help through
community hubs.
Provide early
intervention that
comprises practical and
emotional support. 
Gathering views of children,
young people and families
through inclusion in service
design and evaluation of
pilots. 
Establish key performance
measures in line with
community hub
development plan 
Measure the number of
referrals made to Social
Work for early intervention
within a Hub site against
baseline data. 
Multiagency feedback from
Staff groups
10. Ensure equity of access
to services for all
children young people 
Providing a single point of
contact for all care
experienced young people
Gathering views of ICYP
families. 
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and families including
care experienced
people up to and
beyond the age of
26yrs. 
To ensure there are no
barriers to access for all
our IICYP and their families. 
No wrong door approach. 
Young people are safe in
their communities
who have left care to access
the right support at the
right time in the right place 
Continue the
implementation of
Contextual Safeguarding
including support to parents
and carers 
Health/ education/
employment and wellbeing
outcomes for care
experienced young people 
Develop outcome measures
for contextual as well as
individual change
11. Strengthen family
supports where
children have additional
support needs,
including post
diagnostic supports for
those with
Neurodevelopmental
diagnosis.
Ensure families are listened
to and supported.
Develop and sustain pre and
post diagnostic supports
and community/family
supports for ICYP with a
Neurodevelopmental
diagnosis through early and
multiagency approaches
• Families report that they
feel supported.  
• Gathering data from
CAHMs/Health Needs
Assessments 
12. Build and develop the
mental health and
resilience of our ICYP
and their families
promoting early
intervention,
establishing community
supports, and self-care.
Prevent need for children
accessing intensive
supports and CAMHS.
Reduce anxiety and
improve school attendance  
enabling children and
young people to flourish. 
Address impacts of COVID
pandemic
Creating direct access to
support. 
Ensure that there are
accessible and flexible
digital, community and
individual supports at each
level of need within staged
intervention model.
• Increased School
Attendance
• Reducing referrals to
CAHMS
• Gather evidence of
improvement through
use of outcome star. 
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13. Tackle the impacts of
poverty to support ICYP
and their families to
thrive and gain access
to economic
opportunities.   
To reduce poverty - one in
four children in NL living in
poverty - higher 
than the national average
of just over one in five 
children.
• Support and increase
awareness of the
poverty referral
pathways and actively
encourage uptake. 
• Adopt a “Cash First”
stance in relation to
tackling food and fuel
poverty. 
• Cascade and deliver
training on poverty
awareness and the
impact of poverty to
staff across all agencies.
• Create volunteer and
employment pathways
for parents and carers
through the community
hubs
• Number of benefit
checks for families and
ICYP 
• View from families ICYP. 
• Number of staff/agencies
attended training 
• Numbers of volunteers;
parents carers achieved
employment
14.  NLC are working
towards achieving the
Breastfeeding Friendly
Scotland Local
Authority award and
aim to support,
promote and protect
breastfeeding in our
communities for an
increased amount of
women to initiate and
sustain breastfeeding at
6-8 weeks.
Supporting mothers to
initiate breastfeeding for as
long as they want to will
have a positive impact on
the physical and mental
health of both mothers and
babies. It will also have a
positive impact on family
finances. 
The Scottish Government
have set a target to reduce
drop off in breastfeeding
• Increase Schools
achieving the
Breastfeeding Friendly
Schools Award.
• Continue to support
achieving and
maintaining
Breastfeeding Friendly
Local Authority Gold
Award’ across North
Lanarkshire, to ensure
North Lanarkshire is a
community where this
Data on breastfeeding rates
and qualitative feedback
from workforce and families. 
Information Services Division
figures on initiation of
breastfeeding rates at 6-8
weeks.
Drop off rates between birth
and 6-8 weeks. 
Maintenance of ‘Baby
Friendly’ standards
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between birth and 6-8
weeks from 50.2% in
2016/17. The target is to
achieve 45.2% by 2024-25
(lower is better). Current
drop off is 42.2%. 
73.4% of babies in NL are
not breastfed at their 6-8
week review. 
is supported and
enabled
• Provide continued
support and
information to mothers
for breastfeeding .
measured through interviews
with women and staff.
15. Children and families
affected by alcohol and
drug use will be safe,
healthy, included and
supported. 
Evidence has shown that
families feel ‘hidden in
plain sight’ across our
communities.  We want to
ensure children, young
people and families are
listened to and are
supported, ensuring a no
wrong door approach and
that there are no barriers
to access for ICYP and their
families. Holistic Whole
Family Approach
Framework (2021) is the
national guide for what we
do, local evidence will
direct how we do this with
the voices of families
embedded in ADP
processes/structures
including the Whole Family
Approach (WFA)/Early
Intervention sub-groups.
• Increase family
involvement the design,
delivery and evaluation
of support, by listening
to the experience of
families, involving
families as key
contributors. 
• Families have access to
meaningful support that
is not dependent on
their loved one’s
treatment
• Raise awareness of the
various sources of
support available for
families and for those
affected by substance
use
• Tackle stigma faced by
families across our
Gathering views of children,
young people and families. 
Performance data through
commissioned services
around number of families
accessing available services. 
Stigma work
developed/campaign work. 
Performance data around
young people engaged in
diversionary activities. 
More families (including
ICYP) involved in the Lived
and living experience panels
to be established in 2023
Increase in whole family
support provision available
across North Lanarkshire
More young people at risk
identified sooner through
increase diversionary
activities and targeted
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communities
• Provide diversionary
activities for children
and young people,
providing information
and workshops with up
to date accurate
information around
substance use and risk
taking - family as a
protective factor with
appropriate
information/campaign
• Reduce the criminal
exploitation of young
people linked to drug
use through the
Contextual
Safeguarding Approach 
support in keeping with the
Planet Youth model 
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Care 
There will always be some children who cannot stay with their families. Some will need to live away from their family for a short time, others
will never live with their family again, while many return later and as young adults. Children and young people experiencing care at home, are those who
can remain with their families but who need support which is compulsory, through an order by the children’s hearing system.  There is a presumption that
children will stay together with their brothers and sisters if they must be removed from their parents. 
The approach for our care experienced children and young people is rights based and priorities for 2023-26 are built around the Promise and the GIRFEC
principles. This section outlines the progress we have made to support care experienced children, young people and their families and identifies the actions
we will take over the period of this plan. 
What do we want to achieve in this area?
We want our care experienced children and young people to belong to a loving home, staying there for as long as needed. To enable long-term, loving
relationships to develop, we want to recognise the support residential staff and carers need to care for children who have experienced trauma and to
support parents who have experienced trauma to enable them to care for their children. We want to provide early help and preventative support so that
children and young people who are care experienced can reach their potential. 
Why do we want to achieve this?
We want to be good parents to our care experienced children and young people and to support parents of care experienced children and young people at
home, to be good parents. We do not want the experience of care to be stigmatising. We want to promote a broad and diverse understanding of care
experience, to ensure a collective recognition that care represents a part of our communities across North Lanarkshire. Supporting children and young
people to overcome trauma, requires a foundation of stable, nurturing, loving relationships, we will support those caring for children to be trauma
informed and to know that the most important thing they do is to provide a loving, stable, safe relationship – above everything else. 
Transforming the care system will take time. North Lanarkshire Children’s Services Partnership has started the journey to make the necessary changes to
ensure the system meets the needs of our care experienced children, young people and their families who will inform the design and development of
services. We have made progress in the actions identified in the previous plan, some of which continue to be developed in this plan. 
Achievements 2021-23
• Established the Promise Development Team, young people with lived experience of care, to help us redesign our care system.
• Staff and Today not Tomorrow, the forum for care experienced young people, co-designed a language leaflet.
• Improvements in permanency planning and avoidance of unnecessary transitions for children and young people who cannot return to their families.
Connections were strengthened and Permanency Planning Champions established.
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• Care Leavers Financial Guidance implemented, to support young people at the point of transition.
• Developments in kinship care to strengthen links and support to kinship families as necessary to sustain placements.
• Family time arrangements were reviewed and a family time assessment and development framework was agreed.
• A review of aftercare included lived experience and resulted in the pathway process and plan, My Future Plan.
• A Housing and Education and Families Joint Protocol for Care Leavers was implemented, offering improved flexibility and choice.
• Life Long Links developed and Family Group Decision Making was further developed.
• Continued development of the Virtual School to reduce attainment gap and improve life choices for care experienced children and young people. 
• “Keeping the promise award” for our education establishments developed. This is recognised as best practice and being adapted by other Local
Authorities.
• The MHWR Task Group considered services and supports for 16-26 year olds recognising a gap for care leavers. Research and consultation took
place informing a workshop to design a therapeutic post.
• The MHWR Task Group are driving forward a range of community supports developed in partnership through the Community Mental Health and
Wellbeing Supports and Services Framework, links to family support. 
Care: Children’s Services Partnership 2023-2026
Improving the experiences and life chances for care experienced children and their family continues to be a priority across the CS Partnership. The CS
Partnership will continue to provide leadership and direction, taking forward priorities to ensure improvement in children, young people and their families
wellbeing. The Partnership will support priorities to further develop the workforce to be trauma informed and to develop relationship based practice.
Supporting carers including kinship and foster carers by providing access to advice and networks of support, making sure they have time to focus on
developing relationships, and to reflect on whether these are delivering what the child needs.
We do this best if we:
• Know and understand the needs of the care experienced community, children, young people, parents, carers, families and the workforce
• Learn from those with lived experience to inform developments and transformational change to the system
• Care experienced children and young people, carers and parents’ voices are listened to and they collaborate in decision making within the
partnership and other relevant groups
We will be building on work to strengthen our services to support care experience during 2023-2026. This will be detailed in a strategy, published in 2023
and annual action plans.
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• The Champions Board will provide leadership and The Corporate Parenting Strategy and Improvement Plan- The Promise and Me, Families and
Professionals Together, 2023-27 will detail the ambitions and actions
• Further develop our approach to whole family support, including kinship and foster families, support families to stay together, early help and
prevention
• The agreed priorities in this plan will be taken forward by the NL Promise and Me Partnership (Corporate Parenting in North Lanarkshire) 
Priorities 2023-2026
16. Develop a systemic approach to involve care experienced children, young people and their families in how all services are designed and/or
re-designed to meet all health needs.
17. Provide support to parents that is available when they are ready and tailored to their needs.
18. In our balance of care, reduce the trend of children and young people being removed from and rehabilitated to their families by
strengthening opportunities to provide early help and prevent escalation. 
19. Support to parents whose children have been removed on a permanent basis helps to sustain or build relationships with their children and
maintain direct or indirect contact.
20. Consider the support that could be provided to unaccompanied asylum seekers and children and young people who are in North
Lanarkshire through the National Transfer Scheme
21. Continue to close the educational attainment gap for our care experienced children and young people. Continue to improve their
attendance and provide help to parents and carers to support their children and young people to meet their educational needs.
22. Further development of the Virtual School, building on its success in improving children and young people’s attendance and educational
attainment and support to enable them to have positive destinations.
23. Care experienced children, young people and their families are involved in the development and redesign of health services. 
24. There is a smoother transition from children to adult health services for those who need ongoing support.
25. Use additional funding streams proportionately to develop community supports and therapeutic interventions to enable tailored
responses to meet individual needs. 
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Outcome What is it we want
to do?
Why do we want to
do this?
Actions How will we know?
Care
experienced
children, young
people and their
families are
engaged and
supported as
early as
possible, 
ensuring they
are enabled to
thrive, live
healthy lives,
and experience
nurturing,
loving and
stable
relationships. 
16. Develop a systemic
approach to involve
care experienced
children, young
people and their
families in how all
services are
developed and or re-
designed to meet all
their health needs. 
This includes those who are 
• care experienced at
home
• with kinship and foster
families, 
• in continuing care,
supported in after care
• Unaccompanied Asylum
Seekers
• Those in North
Lanarkshire through the
National Transfer
Scheme 
We have a whole system
approach to service
redesign, making sure
To improve our approach to
service re-design and make
sure it is informed by those
with lived experience. 
Provide support for all care
experienced children, young
people and their families, to enable
them to participate in service re-
design. 
Cascade the knowledge and skills
of those managers, practitioners
and care experienced young
people who attended the national
re-design training in 2022, to
ensure better consistency of
approach. 
A review of the social work
corporate parenting services will
be carried out and will involve
partners from across children’s
services and those with lived
experience. The review will inform
service improvement and or re-
design. 
Monitoring and evaluation of
participation in service redesign
activities is included in 6
monthly reports to Improving
Children’s Services Group. 
• Engagement in the review
process
• Recommendations are
developed and shared
• The review informs service
improvement and or re-
design
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services are flexible and
accessible. 
17. Provide support to
parents that is
available when they
are ready and tailored
to their needs. 
18. In our balance of
care, reduce the
trend of children and
young people being
removed from and
rehabilitated to their
families by
strengthening
opportunities to
provide early help
and prevent
escalation. 
19. Support to parents
whose children have
been removed on a
permanent basis
helps to sustain or
build relationships
with their children
and maintain direct
or indirect contact. 
There is early help and
preventative support to all
families so that care
experienced children and
young people have stable,
loving and nurturing lifelong
relationships which help
them achieve their potential. 
To ensure equity of support
to all families, equity of
spend of the whole family
support fund,
proportionately applied to
care experienced families
including direct payments to
those most in need, e.g.,
children experiencing care at
home and parents who are
care experienced. 
Carry out a needs analysis of
additional support needed for care
experienced families, including
parents who are care experienced.
Identify the gaps and what will
make a difference and improve
outcomes. 
Link with ongoing planning
reporting and review of whole
family support fund. 
As part of the review of corporate
parenting, review post
adoption/post permanency (foster
and kinship), support to families,
identifying what is working well
and what needs to improve to
ensure early help is available to
prevent escalation and family
breakdown. 
Review support offered to 
• parents whose children have
been removed on a permanent
basis 
• children and young people who
are rehabilitated to their
• Engagement in the needs
analysis.
• Gaps and recommendations
are developed and reported.
• An action plan is developed 
Engagement of those involved in
post adoption/post permanency.
Recommendations and actions
are included in forward
planning. 
Monitor outcomes and balance
of care. 
• Reporting and
recommendations
• Engagement of lived
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parent’s care 
• parents who have had children
removed from their care where
rehabilitation has been ruled
out and who are again
pregnant. Further develop
intensive supports to inform
assessment and planning for
them and their unborn child. 
experience in review
process.
• Monitoring of empowering
cluster model, GIRFEC
pathway and whether
planning for wellbeing is
universal, additional or
intensive. 
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Outcome  What is it we want
to do?
Why do we want to
do this?
Actions How will we know?
Care
experienced
children, young
people and their
families are
engaged and
supported  as
early as
possible, 
ensuring they
are enabled to
thrive, live
healthy lives,
and experience
nurturing,
loving and
stable
relationships. 
Build on the work already
progressed to continue to
develop our approaches to
sustain nurturing
relationships for our care
experienced children and
young people- family
relationships with parents,
carers and those significant
to children and young
people. 
20. Consider the support
that could be
provided to
unaccompanied
asylum seekers and
children and young
people who are in NL
through the National
Transfer Scheme. 
To support children and
young people experiencing
care to reach their potential. 
Recognise the importance of
nurturing relationships,
particularly for children and
young people who are
unable to be cared for by
their natural, adoptive or
permanent family. 
For children living away from
their families, we recognise
the support carers need to
care for children who have
experienced trauma.
Identify what support is needed for
carers to help them understand
their contribution to developing
and sustaining nurturing
relationship, this will include
training and upskilling. Accelerate
actions if gaps in support are
identified. 
Identify measurements of success
so far, listening to children and
young people, to further improve
family time including with brothers
and sisters who are not together. 
Further development of Life Long
Links and Family Group Decision
Making, including consideration to
what support could be provided to
unaccompanied asylum
seeking/NTS children and young
people. 
Continue to develop our After care
provision, flexible approaches,
support available when it is
needed. Further develop the
aftercare hub to include those with
lived experience and partners.
• Ongoing engagement with
carers
• Learning opportunities
available to carers.
• Participation and evaluation 
• Awareness of what is
important to children, young
people and families.
• Feedback that identifies
improvement 
Monitoring of engagement in
Life Long Links.
Engagement, feedback and
evaluation from Family Group
Decision Making. 
Recommendations and plan of
work 
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21. Continue to close the
educational
attainment gap for
our care experienced
children and young
people. Continue to
improve their
attendance and
provide help to
parents and carers to
support their children
and young people to
meet their
educational needs. 
22. Further development
of the Virtual School,
building on its success
in improving children
and young people’s
attendance and
educational
attainment and
support to enable
them to have positive
destinations. 
To improve the life choices
and chances for our care
experienced children and
young people, positive
destinations, training,
further education,
apprenticeships.
Continued focus on the Virtual
School, monitoring and sharing
further improvements and success. 
Continue to develop alternative
engagement and educational
support and interventions for care
experienced children and young
people, for example outdoor
learning approaches, vocational
activities, holiday activities for
them and their families. 
Analysis of data to inform practice
including planning for children and
young people who are no longer
experiencing care but who may
need ongoing support,
empowering cluster planning for
children and young people’s
wellbeing, with a focus on
educational support.
Existing evaluation and
monitoring framework and
reports 
Range of interventions available
and outcomes for those
engaged. 
Monitoring of attendance and
exclusions 
Data is gathered, analysed and
recommendations are made  
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Outcome  What is it we want
to do?
Why do we want to
do this?
Actions How will we know?
Care
experienced
children, young
people and their
families are
engaged and
supported  as
early as
possible, 
ensuring they
are enabled to
thrive, live
healthy lives,
and experience
nurturing,
loving and
stable
relationships. 
23. Care experienced
children, young
people and their
families are involved
in the development
and redesign of
health services. 
24. There is a smoother
transition from
children to adult
health services for
those who need
ongoing support. 
25. Use additional
funding streams
proportionately to
develop community
supports and
therapeutic
interventions to
enable tailored
responses to meet
individual needs. 
Assessment and planning for
care experienced children
and young people is holistic
to improve their wellbeing,
life choices and chances. 
All health needs are met and
we are aware of and can act
upon unmet need as it
becomes apparent.
Take forward the review of CELL 16
initial assessment to ensure it is
robust and services are available to
meet any unmet need for care
experienced children and young
people. 
Review health needs assessment
and interventions for parents who
have been care experienced
including mental health and
addictions as key areas for
consideration and identify
improvements. 
Review and streamline the
transition from children to adult
health services for care
experienced children and young
people. 
A review of the health care needs
of young people is undertaken to
inform future service planning by
the new dedicated nursing of care
experienced young people. 
Quality improvement and
outcome information from CELL
16 assessments. 
Review is complete and
improvement areas are
progressing. 
Included in Whole Family
Support monitoring and
evaluation. 
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People 
‘The children that Scotland cares for must be actively supported to develop relationships with people in the workforce and wider community, who in turn
must be supported to listen and be compassionate in their decision-making and care.‘ The Promise 2021. 
Those involved in the lives of children, young people and their families have a primary purpose to develop nurturing, compassionate, trusting and respectful
relationships that keep children, young people and their families safe. The workforce across children’s services in North Lanarkshire will be supported to be
trauma informed and relational. Our approach is to support the workforce, managers and practitioners, to be confident in their work to support children,
young people and their families. Our ‘workforce’ includes staff, volunteers and carers. 
We keep people at the centre of all we do. Our GIRFEC approach, with its focus on keeping children, young people and their families at the heart of
assessment, planning and decision making, is supported by ongoing workforce development activities such as resources, briefings and review. The
workforce must be given time to focus and reflect on relational and trauma informed practice. We work together to strengthen supportive networks and
value the roles of varied people in children’s lives, including their families, those in education, health and the wider community. 
We want to continue to support developments which realise and sustain a competent and confident workforce across children’s services.  Each partner
supports staff through a range of approaches e.g. reflective supervision, personal development planning and annual reviews. We will take a partnership
approach to co-ordinate workforce development, including trauma informed organisations with a focus on people’s wellbeing. Our reach goes beyond our
workforce and into the wider context of our communities, supporting people’s wellbeing and helping children, young people and their families to achieve in
all aspects of their lives. 
Achievements 2021-23
• Maintaining effective GIRFEC practice for children, young people and families. 
• Review and improvements to single/multi-agency learning and development relating to GIRFEC. 
• Application of refreshed national GIRFEC resources e.g., information sessions/materials/links for practitioners. 
• A multi-agency and sector workforce development programme updated and distributed annually.
• We have strengthened links with communities through engagement with Community and Voluntary Sector, children, young people and families
Network and North Lanarkshire Community Boards.
• We have delivered a programme on Nurture and resilience to promote attachment and develop trauma informed practice.
• Solihull and parenting programmes continue to be delivered for staff, parents and carers.
• Development of the GIRFEC in NL website, providing accurate and up to date information, including signposting, about children’s services for the
workforce, parents and carers and our communities.
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• Co-produced information to support the workforce to reframe language and use terms that children and young people find to be more positive and
understandable. 
• In October 2022 inputs were delivered to staff from across the children’s services partnership to launch the Empowering Clusters Page Tiger
resource for GIRFEC pathways in NL. 
2023-26
The CS Partnership will continue to provide leadership and direction, taking forward priorities to ensure improvement in children, young people and their
families wellbeing. The Partnership will support priorities to ensure the wellbeing of the workforce. Through our partnership working there will be ongoing
leadership and support to ensure GIRFEC practice is maintained and consistent. Relationship based practice and our trauma informed approach will be
strengthened, ensuring everyone’s experience of services and supports reduces the risk of re-traumatisation. 
There is crossover with whole family support and through this we strive for improvements for all families’ wellbeing. We will be building on our work to
strengthen our services and support to children, young people and families. We will ensure our workforce is confident and competent in their practice. 
We do this best if we:
• Engage with communities and work collaboratively across children’s services, keeping children, young people and their families’ wellbeing at the
heart of what we do.
• Engage and respond to the needs of the workforce, recognise their strengths, provide support and training and development opportunities.
• Communicate our vision, our shared priorities, key messages and information to support the workforce, our communities and children, young
people and families. 
People-Priorities 2023-26 - 
26. Continue to advance and develop our children’s services workforce. We will provide opportunities for career advancement and promote
collaborative working across the children’s services partnership and adult services.
27. Continue to develop workforce skills, confidence and competence developed in GIRFEC methodology, pathways, assessment planning and
interventions.
28. Continually evaluate and update training and learning in line with legislation, strategy and policy.
29. Make sure that staff supporting kinship, foster and adoptive families provide additional support when they need it, recognising that they too may
need early help and preventative support to feel confident in caring for their children and young people who have experienced trauma.
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30. Provide early help and preventative support to all families who need it and when they need it, including those parenting teenagers.
31. Consult with communities to identify gaps in service provision, how and where they want to access services, what is working well and what they
think needs to change.
32. Work collaboratively across the range of strategic partnerships.
33. Work within our strategic frameworks to promote wellbeing within and across our communities ensuring equity of opportunities to improve life
choices and chances.
34. Communicate effectively with our children, young people, families and communities.
35. Further develop our use of technology for families and the wider community to access and engage with services. 
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Outcome What is it we want to
do?
Why do we want to
do this?
Actions How will we know? 
Our workforce are
confident and
competent in their
practice, understand
the needs of our
communities, and
work together to
improve the wellbeing
of children, young
people, and their
families.   
26. We will continue to
advance and develop our
children’s services
workforce. Provide
opportunities for career
advancement and
promote collaborative
working across the
children’s services
partnership and adult
services. 
27. We will continue to
develop workforce skills,
confidence and
competence developed
in GIRFEC methodology,
pathways, assessment
planning and
interventions. 
28. We will continually
evaluate and update
training and learning in
line with legislation,
strategy and policy. 
A competent and confident
workforce will deliver quality
services to improve the
wellbeing of children, young
people and their families.
When staff are supported to
experience positive health
and wellbeing, they are
enabled to provide the best
for our children, families and
communities.
Continue to deliver and
develop single and joint
workforce development
programmes for 
• GIRFEC
• Trauma informed
practice
• Nurture
programmes-
Solihull
• Child protection
• Contextual
safeguarding
• Safe and Together
• Signs of Safety 
Develop multi agency
capacity and roll out UNCRC
workforce training, led by
Community Learning and
Development.
Develop programmes and
resources to promote
relational practice.
Evaluation of workforce
development programme. 
Monitoring and reporting of
activity through GIRFEC
delivery group, Child
Protection Committee and
ICSG. 
Evaluation and reporting
through Voice task group. 
Plan is developed and
progressed. 
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Value the experience and
knowledge of all staff and
their role in delivering our
vision. 
Workforce development
plans are based on analysis
of need. 
Nurture positive
relationships across the
workforce. 
Support participation in the
CS Partnership task and
working group structure. 
All task groups and working
groups consider workforce
development and engage
staff in workforce
development plans. 
Apply the multi-agency
Mental Health Strategy for
staff. 
Review of membership.
Engagement in meetings and
activities 
Staff survey and self-
evaluation activities. 
Six monthly reporting
through the Continuous
Improvement Group. 
Annual reporting. 
Review and reporting.
29. We will make sure that
staff supporting kinship,
foster and adoptive
families provide
additional support when
they need it, recognising
that they too may need
early help and
preventative support to
feel confident in caring
for their children and
young people who have
experienced trauma. 
Whole family support is
available to all families
including kinship, foster and
adoptive families. There are
fewer transitions for children
and a decrease in care
experienced family
breakdown. 
Identify the gaps in support
for care experienced
families. 
Evaluate the current
training, development and
support to carers to ensure it
is accessible and equitable
and meets the needs of
carers. 
6 monthly reports from The
Promise and Me and Whole
Family Support Task Groups. 
Feedback from families.
Monitoring information that
sits behind our balance of
care.  
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What is it we want to
do?
Why do we want to
do this?
Actions How will we know?
30. Provide early help and
preventative support to
all families who need it
and when they need it.
31. Consult with
communities to identify
gaps, how they want to
access services, what is
working well and what
they think needs to
change. 
32. Work collaboratively
across the range of
strategic partnerships. 
To improve the wellbeing of
children, young people and
their families, improve their
engagement in their
communities/ community
networks, improve their
feeling of worth and
wellbeing. 
We can respond to changing
needs by supporting a
valued, agile and flexible
workforce.
The Community and
Voluntary Sector, children,
young people and families
Network are supported in
their role within the CS
Partnership. 
Work alongside the
developing Community Hubs
to identify how we can
develop and increase the
availability of community
based supportive networks
for families. 
Work alongside other
strategic partnerships and
community boards to share
information relating to
community needs and
priorities. 
Evaluation of the CVS, CYP&F
Network role in Empowering
Clusters. 
There is representation from
the CS Partnership engaged
in these developments. 
Review of participation and
representation of CS
Partnership in range of
forums. 
Engagement with CS
Partnership 
Evidence that information
has been shared.  
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What is it we want to
do?
Why do we want to
do this?
Actions 
33. Work within our
strategic frameworks to
promote wellbeing
within and across our
communities ensuring
equity of opportunities
to improve life choices
and chances.
To make sure opportunities
are available for all children,
young people and their
families to support their
wellbeing. 
Create opportunities which
support positive destinations
in training, apprenticeships
and employment for young
people and parents.
Make sure our services are
accessible and available
when needed. 
Work collaboratively with
the Employability, Support
and Skills Development
Service, to help parents and
young people access the
support they need to
develop the skills which will
help them into sustainable
employment. 
Continue to deliver GIRFEC
to assess and plan for
children and young people’s
wellbeing, ensuring they and
their families are involved in
decision making. 
Continue to develop support
to improve children’s mental
health including transition
from children’s to adult
mental health services. 
Information from range of
partnership forums. 
High level performance
information. 
Annual returns and
performance information.  
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What is it we want to
do?
Why do we want to
do this?
Actions 
34. Communicate effectively
with our children, young
people, families and
communities. 
35. Further develop our use
of technology for
families and the wider
community to access and
engage with services. 
Key messages about services
and supports are clear and
consistent. 
We want to reduce barriers
for children, young people
and their families, accessing
services, to ensure they get
the right help and support at
the right time, when they
need it. 
Children and young people’s
mental health has improved
by access to services when
they need it. 
Seek opportunities and
develop capacity to find
digital and technology
options and solutions as
appropriate in the delivery of
our services. 
Promote NL websites which
provide accurate and
updated information about
services and where to get
help and support, including
the GIRFEC in NL website. 
Promote the Kooth App
which provides information
on mental health for children
and young people. 
Task groups and working
groups develop and report on
actions to apply technology. 
Website monitoring. 
Monitoring of use of Kooth
App 
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Scaffolding
‘Children, families, and the workforce must be supported by a system that is there to provide support when and where it is needed. ‘The scaffolding of help,
support and accountability must be ready and responsive when it is required.’ The Promise 2020. 
The challenge presented here requires leadership and coordination at both a national and local level. As in other areas, the change is significant and will
extend beyond the period of this Plan. We look to the Scottish Government to make further changes that support and enable partnerships to learn and
develop, negotiate the legislative and policy framework for children’s services, implement initiatives, plan and report. 
Across the CS Partnership, during the lifetime of this plan, we will work together with our own values, framework and priorities to realise our vision. We will
ensure the that our governance, culture, systems, and processes empower the workforce to support children, young people, and families to realise our
shared vision. 
We have begun by developing this CS Plan in collaboration with partners and other stakeholders. Getting it Right for Every Child, the national approach
designed to improve outcomes and supporting wellbeing of our children is embedded across the CS Partnership and we continually develop and improve
this approach. We work towards achieving the wellbeing outcomes for children and young people: safe, healthy, active, nurtured, achieving, responsible,
respected, included. 
We have implemented our empowering clusters model to ensure that GIRFEC practice is further embedded across the partnership and that every infant
child, young person and their family participates in care planning with the professionals closest to them. In North Lanarkshire community hubs are being
established as an operating model that will enhance capacity and opportunity for collaboration and improved access to informal and formal supports for
children, young people and families in our communities.
Also, part of our scaffolding, supporting our shared approach is:
• What we do to ensure our approach is rights based, strengths- based and trauma informed.
• How we engage with partners through Towards a Fairer North Lanarkshire, Tackling Poverty Strategy and Action Plan to mitigate the impacts of
poverty.
• How we gather knowledge and understanding of the impact of the services, supports and activities across the partnership. This is to assist us to
understand the outcomes and how the work we do together can make a meaningful difference for children, young people, and families. 
• Our continuous improvement activity. This is an ongoing process via self-evaluation, gathering of data, seeking views, participation and feedback. 
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Achievements 2021-23
• The Health Visiting Pathway for pre-birth to preschool has been fully implemented.
• Empowering clusters were launched. Schools and school leaders, supported by central staff, will work together to enable real change on behalf of
the families and communities they serve. The school nursing programme was expanded to support clusters.
• GIRFEC is further embedded by the health vising pathway and the empowering cluster model. Partners work together to achieve good planning for
children’s wellbeing, and integrative practice guidance for empowering clusters has been shared across the CS Partnership.
• GIRFEC pathways for planning and support have been refreshed. Pre-birth planning for vulnerable women has been refreshed to ensure a
consistent approach.
• The Family Nurse Partnership for young parents was positively evaluated.
• Contextual safeguarding has been implemented for assessment and risk management for young people at risk of harm outside of the home. A
young people’s safeguarding panel was established and the first evaluation was positive.
• Trauma informed environments are being implemented across services and organisations are increasingly trauma informed. 
• We gathered information, data, research and feedback into a joint strategic needs assessment to develop the new Children’s Services Plan.
• Self-evaluation work has been undertaken and includes- 
• Audit of child protection cases, children experiencing secure care and Care and Risk Management
• Staff survey and focus groups
• Position statement and self-evaluation document 
We will build on this work supported by our shared continuous improvement framework and actions
Scaffolding- Priorities 2023-26 
36. Our vision is shared across the partnership and each partner is actively participating in the leadership and delivery of our shared priorities.
37. Further the implementation of GIRFEC and Pathways for all children and young people.
38. Implement changes in legislation and national guidance.
39. The CS Partnership is aligned with and contributing to NL Tackling Poverty strategy and actions.
40. Through information and research, we are aware of need, changing drivers, policy and connections.
41. We are aware of the impact of our work and we are continuing to improve wellbeing for children, young people and families.
42. The knowledge gained is integrated into our planning and reporting. 
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Outcome What is it we do? Why do we do it? Actions How will we know 
Our staff are empowered to
support infants, children,
young people, and families
to realise our shared vision
as a result of our leadership,
governance and
organisational culture. 
36. Our vision is shared
across the
partnership and
each partner is
actively participating
in the leadership and
delivery of our
shared priorities.
Partnership working
continues to add value to
improving outcomes for
children, young people and
families. 
Streamline delivery and
improve the experience for
those accessing services and
supports. 
All partners actively
contribute to the range of
workstreams. 
Seek and develop
further opportunities
for joint
commissioning. 
• Whole Family
Support
• Mental health and
wellbeing 
Work with adult services
and justice to ensure
consistent response to
young people and smoother
transitions. 
Develop a programme of
events to bring together
staff from the wider
partnership to share
practice, information about
their roles and areas of
development. 
Monitor membership,
participation and reach. 
We evidence a partnership
approach to new funding
streams or planned
realignment.
National reporting and
evaluation 
Evidence of shared
intelligence and priorities
with adult and justice
services. 
Feedback on transitions. 
Agreement and forward
plan for events.
Numbers of staff
participating from each
partner. 
Evaluation of events. 
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37. Implement changes
in legislation and
national guidance.
Legislation and guidance is
applied to ensure
improvements in practice
and wellbeing.
Implement new national
Child Protection Guidance. 
Implement changes in
preparation for the
enactment of UNCRC
(Incorporation) (Scotland)
Bill. (See UNCRC and Voice) 
Updated guidance is
available and in use. 
Reports from Voice Task
Group. 
38. The CS Partnership is
aligned with and
contributing to NL
Tackling Poverty
strategy and actions 
We are aware of the impact
of poverty on our children
and families. 
We are able to consider how
our priorities and action will
help to mitigate child
poverty in NL. 
Cross representation on
forums and task groups. 
Develop and apply tools and
resources that support
awareness and ‘poverty
proofing’ our priorities and
actions. 
Embed a cash first approach
in family support.
Annual review of CSP
participation and reach. 
Contributions to  child
poverty reporting 
Testing and evaluation of
developing tool.
Reported application and
changes made to actions as
a result. 
39. Through
information and
research we are
aware of need,
changing drivers,
policy and
connections.
40. We are aware of the
We are aware of our
strengths and areas for
improvement. 
Improve how we assess
needs and how we
respond to change and
identify priorities. 
Our programmes and
Continue to gather and
share data and information
about developments in
this area. 
Ensure that data we gather
is centred around what is
important to children,
young people and their
families
• Update context and    Update is published.
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Page 410

impact of our work
and we are
continuing to
improve wellbeing
for children, young
people and families.
41. This is integrated
into our planning
and reporting. 
decisions are informed by
evidence and best practice.
We can compare
information and identify
trends. We know what is
working well and why.
Improvements in well-
being and in our practice. 
This contributes to
confidence across the
workforce and in our
communities. 
connections
• Update service map
• The HECM project
(Human and Economic
Cost Modelling) to
scope spend on key
service elements and to
identify capacity to
increase proportionate
spend on prevention to
support improved
outcomes for children
and their families and
the development of a
sustainable service
model for the future. 
Joint Strategic Needs
Assessment activity is
ongoing. There is
reflective review and
the approach is
refined year on year.
• Self evaluation
2023- then
ongoing
• Application of
SDQ and analysis
of the
comparative data 
Comparisons and reflections
are noted. 
Report and
recommendations . 
Information is shared across
the CS Partnership and
apparent in our planning
and reporting.
• CS Plan
• Annual reporting
• Reporting on children’s
rights
• 6 monthly reporting
from task groups and
working groups
Inspection activities
undertaken and published
report.
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Continue to meet the
planning and reporting
requirements as set out
by Scottish
Government and North
Lanarkshire
Partnership. 
Work with the Care
Inspectorate to support
the joint inspection of
children’s services in
2023. 
Plan the application of
partner funding to 
• Measure what
matters to children,
young people and
their families
• Develop high level
indicators and
dashboard
• Support
performance and
measurement of our
CS PLan 
• Improve outcome
measurement 
Action plan and reporting to
CSPB 
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Page 412

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Page 413

North Lanarkshire Council
Report 
Education Children and Families Committee 
Does this report require to be approved? ☒ Yes   ☐ No
Ref    AG/QA Date 14/11/23 
Annual Report of the Chief Social Work Officer 2022/23 
From  Alison Gordon, Chief Officer (Chief Social Work Officer - Children, Families,
Justice and Integrated Services - Education & Families)  
E-mail GordonAl@northlan.gov.uk Telephone 01698 332001 
Executive Summary 
In line with Scottish Government guidance the Chief Social Work Officer (CSWO) is
required to provide an annual report. This report provides an overview of social work
service delivery in North Lanarkshire for the period April 2022 to March 2023 and cover the
following areas: 
• Governance and accountability arrangements, including partnership working.
• Service Quality and Performance, including service developments.
• Resources
• Workforce
• Future Priorities 
The North Lanarkshire CSWO Report 2022/23 is attached as an appendix to this report. 
The report also reflects social work’s contribution to the Programme of Work underpinning
the Plan for North Lanarkshire. 
Recommendations
It is recommended that the Education Children and Families Committee: 
(1) Approve this report. 
(2) Note that approval of the report has also be sought through the Adult Care and Social
Work Committee. 
The Plan for North Lanarkshire
Priority  All priorities
Ambition statement All ambition statements
Programme of Work All Programmes of Work
Item 13
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1. Background 
1.1 The requirement that each local authority appoint a professionally qualified Chief Social 
Work Officer is contained in Section 45 of the Local government (Scotland) Act 1994.
Statutory Guidance on the role of the Chief Social Work Officer was updated in 2016, 
to reflect the impact of Health and Social Care integration, extending the responsibilities
of the role to provide advice to the Integration Joint Board (IJB). In addition to providing
advice both to the Local Authority and IJB in relation to the discharge of statutory social
work functions the role continues to carry key responsibilities for professional
leadership, values, and standards both for directly provided and commissioned
services. 
1.2 Social Work Services in North Lanarkshire continue to play a lead role in supporting
and safeguarding our communities. Adult Social Work and Social Care Services are
delivered through Health and Social Care North Lanarkshire (HSCNL) whilst Children,
Family and Justice Services are delivered through the Council’s Education and
Families Service. 
1.3 The CSWO role requires to be undertaken by one designated individual, delegation of
responsibilities is permitted where required by the scale of business. In North
Lanarkshire this means that the Chief Officer Adult Social Work Services, routinely
exercises delegated responsibilities for decision-making and professional standards
within adult services as well as providing support and cover with respect to the wider
functions of the CSWO role. 
1.4 The Annual Chief Social Work Report is intended to provide a key overview of social
work service delivery and performance. The Office of the Chief Social Work Advisor
(OCSWA) also produces a national report each year which draws on key themes and
messages from CSWO reports across Scotland. 
2. Report 
2.1 Social Work in North Lanarkshire employs around 2,800 staff. In collaboration with
commissioned services and 3rd Sector partners with support provided to around 30,000
individuals and families at any one time.  Social work also makes a key contribution to
wider partnership and community activity. 
2.2 As illustrated within the report partnership working is fundamental to social at every
level and a key aspect of the CSWO role involves developing and sustaining
partnership working and relationships across a range of organisations and structures.
In addition to the specific responsibilities of the CSWO to the Council and HSCNL, the
CSWO holds a key leadership role within several local partnerships as well as
contributing to the wider national social work community. Our strong partnership ethos
supports well balanced social work, with integrated working arrangements across
Health and Social Care, Education and Families and the wider Council. 
2.3  Income maximisation and tackling poverty continue to be key strands in the delivery of
social work and social care in North Lanarkshire. These have become increasingly
integrated into day-to-day practice and service delivery and have a strong fit with the
core values of social work – promoting independence, self-help, and self-reliance. 
Equally important and threaded through the activity reflected within this year’s report is
a commitment to strength, relationship based and trauma-informed practice/ 
2.4 A range of factors including the the legacy impacts of the pandemic, the cost-of-living
crisis, the increased demand for social work interventions and support, the increased
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number of people who have complex needs and staffing challenges in health and social
care, have all meant that meeting demand within available resources has proved
difficult, resulting in some elements of performance, notably with respect to care at
home being impacted.  As the report evidences however, the service has continued to
innovate to ensure not only that statutory duties are delivered to a high standard but to
improve outcomes and people’s experiences of services.  Throughout this period we
have continued both to retain a strong balance of care across all care groups,
supporting individuals to remain within their homes and communities wherever possible
and to support and empower individuals and families to achieve positive outcomes. 
2.5 External scrutiny of social work services if undertaken primarily through the Care
Inspectorate and its partner agencies.  The final report of the Joint Inspection for Adult
Support and Protection was published on 22nd November 2022. The inspection
findings are largely positive and recognise the hard work and determination of staff
across the partnership over the last two years. The report indicated strong multi-agency
arrangements in North Lanarkshire, keeping adults who are at risk of harm safe and
protected.  A Joint Inspection of Services for Children and Young People at Risk of
harm in North Lanarkshire was announced in April 2023 and therefore beyond the
period covered in this report but will be reported on separately to Education, Children
and Families Committee.   
2.6 Staff commitment and resilience has continued to be remarkable during these
challenging times. A range of initiatives to support staff recruitment and retention
against a challenging backdrop is outlined in Section 5 of the attached report. As part
of our wider approach to wellbeing, we also continue to have a focus on the wellbeing
of staff within day-to-day practice and working arrangements offering a wide range of
staff wellbeing initiatives and supports. 
2.7 Looking forward the report reflects on the opportunities to continue our whole system
approach, which includes the continued embedding of the Empowering Cluster’s model
within Education and Families and the Good Conversations Model  and GIRFE within
in Adult Services and the opportunities provided through the Council and HSCP’s
programmes of work as well as reflecting on the continued uncertainties related to
elements of nationally driven change in particular the future shape of the National Care
Service. 
3. Measures of success 
3.1  N/A – Annual Report to meet reporting requirement. A range of outcome measures, 
KPIs and specific service standards are applied across social work services.   
4. Supporting documentation 
4.1 Appendix 1: Annual Report of the Chief Social Work Officer 2022/23. 
Alison Gordon
Chief Social Work Officer 
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5. Impacts 
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
No direct impact though the report provides key evidence that the effective delivery
of social work services supports the Council in their delivery of Fairer Scotland 
Duty. As this is a retrospective report no EQIA is required 
If Yes, has an assessment been carried out and published on the council’s
website? https://www.northlanarkshire.gov.uk/your-community/equalities/equality-
and-fairer-scotland-duty-impact-assessments 
Yes ☐ No ☐
5.2 Financial impact 
Does the report contain any financial impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant financial impacts been discussed and agreed with
Finance? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant HR impacts been discussed and agreed with People
Resources? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
All recruitment is in line with our workforce plans and governed through the
appropriate routes. 
5.4 Legal impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☐ No ☒ 
If Yes, have all relevant legal impacts been discussed and agreed with Legal and
Democratic? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
All statutory requirements are met through the role and function of the CSWO. 
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?   
Yes ☐ No ☒ 
If Yes, is the processing of this personal data likely to result in a high risk to the
data subject? 
Yes ☐ No ☐
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If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☐ No ☐
5.6 Technology / Digital impact 
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management,
or connectivity / broadband / Wi-Fi? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
Whilst digital developments are a feature of service improvement and delivery
within social work all relevant changes reflected within the report have already
been considered through relevant governance processes. 
Where the impact identifies a requirement for significant technology change, has
an assessment been carried out (or is scheduled to be carried out) by the
Enterprise Architecture Governance Group (EAGG)? 
Yes ☐ No ☐
5.7 Environmental / Carbon impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.8 Communications impact 
Does the report contain any information that has an impact on the council’s
communications activities? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.9 Risk impact 
Is there a risk impact? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or
Service or Project Risk Registers), and how they are managed? 
Key risks highlighted within the report are incorporated in relevant risk registers.
The report itself is part of a wider framework of reporting which supports the
scrutiny of social work services and therefore aids the Council in its duties with 
respect to the delivery of key statutory functions. 
5.10 Armed Forces Covenant Duty 
Does the report require to take due regard of the Armed Forces Covenant Duty (i.e.
does it relate to healthcare, housing, or education services for in-Service or ex-
Service personnel, or their families, or widow(er)s)? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the provision which has been made to
ensure there has been appropriate consideration of the particular needs of the
Armed Forces community to make sure that they do not face disadvantage
compared to other citizens in the provision of public services. 
Where relevant issues are considered in planning for individual’s support, 
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the service will also continue to consider the benefits of enhanced arrangement for
groups of service users. An example of this is within our Restorative Justice
Service which has both a veteran’s group and has also previously contributed
through unpaid work to linked community projects. 
5.11 Children’s rights and wellbeing impact 
Does the report contain any information regarding any council activity, service
delivery, policy, or plan that has an impact on children and young people up to the
age of 18, or on a specific group of these? 
Yes ☐ No ☒ 
No direct impact though the report provides key evidence that the effective delivery
of social work services supports the Council duty. As this is a retrospective report
no CRWIA is required 
If Yes, please provide a brief summary of the impact and the provision that has
been made to ensure there has been appropriate consideration of the relevant
Articles from the United Nations Convention on the Rights of the Child (UNCRC). 
If Yes, has a Children’s Rights and Wellbeing Impact Assessment (CRWIA) been
carried out? 
Yes ☐ No ☐ 
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1 
CSWO Annual Report 
2022-2023 
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Contents
ANNUAL REPORT BY CHIEF SOCIAL WORK OFFICER: NORTH LANARKSHIRE 2022/23 ......................... 5
THE CHIEF SOCIAL WORK OFFICER FUNCTION .................................................................................. 5
ANNUAL REPORT ................................................................................................................................ 6
1. GOVERNANCE AND ACCOUNTABILITY ARRANGEMENTS .................................................................. 7
1.1 NORTH LANARKSHIRE COUNCIL AND NORTH LANARKSHIRE PARTNERSHIP ............................. 8
1.2 HEALTH AND SOCIAL CARE NORTH LANARKSHIRE .................................................................... 10
1.3 SUPPORT, CARE, PRACTICE AND STAFF GOVERNANACE ARRANGEMENTS .............................. 12
1.4 CARE HOME ASSURANCE ........................................................................................................... 13
1.5 ENGAGEMENT WITH THE PEOPLE WHO USE SUPPORT SERVICES AND THE COMMUNITY AND
VOLUNTARY SECTOR ......................................................................................................................... 13
2. SERVICE DEVELOPMENT, QUALITY AND PERFORMANCE ................................................................ 16
2.1 PERFORMANCE AND IMPACT MEASUREMENT ......................................................................... 16
2.2 SUPPORT TO UNPAID CARERS .................................................................................................... 17
2.3 JUSTICE SOCIAL WORK SERVICES ............................................................................................... 19
2.3.1 CPO UNPAID WORK ............................................................................................................. 20
2.3.2 OTHER ACTIVITY .................................................................................................................. 22
2.3.3 DIVERSION FROM PROSECUTION ....................................................................................... 23
2.3.4 OFFENCE FOCUSED WORK .................................................................................................. 25
2.3.5 UP2U .................................................................................................................................... 26
2.3.6 MOVING FORWARD: MAKING CHANGES (MF:MC) ............................................................ 27
2.3.7 WOMENS SERVICES ............................................................................................................. 27
2.3.8 THROUGHCARE (BRIDGES AND BEYOND) ........................................................................... 28
2.3.9 CHALLENGES ........................................................................................................................ 28
2.4 CHILDREN AND FAMILIES SOCIAL WORK SERVICES ................................................................... 29
2.4.1 KEEPING THE PROMISE ....................................................................................................... 29
2.4.2 INVOLVING YOUNG PEOPLE ................................................................................................ 31
2.4.3 A GOOD CHILDHOOD: ACHIEVING A LOVING A CARING HOME ........................................ 32
2.4.4 MOVING ON: SUPPORTING CARE EXPERIENCED YOUNG PEOPLE WHO HAVE LEFT CARE 36
2.4.5 A RIGHT TO EDUCATION ...................................................................................................... 37
2.4.6 YOUNG PEOPLE IN CONFLICT WITH THE LAW/DECRIMINALISATION OF CARE
EXPERIENCED YOUNG PEOPLE ..................................................................................................... 38
2.4.7 WHOLE FAMILY SUPPORT AND PROTECTING CHILDREN AND YOUNG PEOPLE AT RISK OF
HARM ............................................................................................................................................ 40
2.4.8 GENDER BASED VIOLENCE .................................................................................................. 42
2.5 ADULT SOCIAL WORK SERVICES ................................................................................................. 43
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2.5.1 GETTING IT RIGHT FOR EVERYONE (GIRFE) ........................................................................ 44
2.5.2 MAKING LIFE EASIER ........................................................................................................... 44
2.5.3 ASSISTIVE TECHNOLOGY ..................................................................................................... 45
2.5.4 COMMUNITY ALARMS ........................................................................................................ 46
2.5.5 EQUIPMENT & ADAPTATION SERVICE (EAS) ....................................................................... 46
2.5.6 LOCALITY SUPPORT SERVICES ............................................................................................. 47
2.5.7 INTEGRATED DAY SERVICES ................................................................................................. 47
2.5.8 HOME ASSESSMENT TEAM ................................................................................................. 48
2.5.9 HOME SUPPORT SERVICE .................................................................................................... 48
2.5.10 TRANSFORMATIONAL SDS AGENDA ..................................................................................... 50
2.5.11 COMMUNITY LIVING CHANGE FUND/COMING HOME ........................................................ 51
2.5.12 MENTAL HEALTH OFFICERS SERVICE AND ADULTS WITH INCAPACITY ACT (SCOTLAND) 2000
.......................................................................................................................................................... 51
3 PUBLIC PROTECTION...................................................................................................................... 55
3.1 ADULT SUPPORT AND PROTECTION .......................................................................................... 55
3.1.1 ASP REFERRAL TRENDS ....................................................................................................... 55
3.1.2 ASP INVESTIGATIONS .......................................................................................................... 56
3.1.3 CASE CONFERENCES ............................................................................................................ 56
3.1.4 STATUTORY ORDERS ............................................................................................................ 56
3.1.5 APPROPRIATE ADULT SERVICES .......................................................................................... 57
3.1.6 LARGE SCALE INVESTIGATIONS ........................................................................................... 57
3.1.7 JOINT INSPECTION OF ADULT SUPPORT AND PROTECTION IN NORTH LANARKSHIRE ..... 58
3.2 MAPPA (MULTI AGENCY PUBLIC PROTECTION ARRANGEMENTS ......................................... 59
3.3 CHILD PROTECTION .................................................................................................................... 60
3.4 WIDER SAFEGUARDING ACTIVITY .............................................................................................. 61
3.4.1 CONTEXTUAL SAFEGUARDING AND PROTECTING YOUNG PEOPLE FROM HARM OUTSIDE
THE HOME..................................................................................................................................... 61
3.4.2 SUICIDE PREVENTION .......................................................................................................... 63
3.4.3 DRUG RELATED DEATHS ...................................................................................................... 64
4. RESOURCES ....................................................................................................................................... 65
4.1 FINANCIAL MODELLING FOR SERVICE DELIVERY ....................................................................... 67
5. WORKFORCE ..................................................................................................................................... 68
5.1 WORKFORCE PLANNING ............................................................................................................ 68
5.2 SOCIAL WORK RECRUITMENT AND RETENTION ....................................................................... 68
5.3 RECRUITMENT AND RETENTION OF MENTAL HEALTH OFFICERS .............................................. 70
5.4 SOCIAL CARE ............................................................................................................................... 71
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4 
5.5 ADMINISTATION AND BUSINESS SUPPORT ............................................................................... 72
5.6 CARE ACADAMY.......................................................................................................................... 72
5.7 WORKFORCE DEVELOPMENT AND STAFF SUPPORT ................................................................. 73
5.8 LEARNNL ..................................................................................................................................... 74
5.9 ASSESSMENT CENTRE AND REGISTRATION ................................................................................ 74
5.10 POST GRADUATE OPPORTUNITIES ........................................................................................... 74
5.11 PROFESSIONAL DEVELOPMENT AWARD IN PRACTICE LEARNING (PDA PL) SQA LEVEL 11...... 75
5.12 SOCIAL WORK DEGREE PATHWAY WITH THE OPEN UNIVERSITY ............................................ 75
5.13 STUDENT SOCIAL WORK HUB .................................................................................................. 75
5.14 NEWLY QUALIFIED SOCIAL WORK PROGRAMME .................................................................... 76
5.15 OTHER KEY TRAINING AND DEVELOPMENT ACTIVITIES ......................................................... 77
5.16 TRAUMA INFORMED PRACTICE ............................................................................................... 78
5.17 LIVED EXPERIENCE .................................................................................................................... 79
5.18 REFLECTIVE LEARNING: THE SCOTTISH CHILD ABUSE INQUIRY/HISTORICAL ABUSE .............. 79
5.19 SUPPORT FOR STAFF WELLBEING ............................................................................................. 79
6. LOOKING FORWARD – PRIORITIES FOR 2022-2023 AND BEYOND .................................................. 80 
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ANNUAL REPORT BY CHIEF SOCIAL WORK OFFICER: NORTH LANARKSHIRE 2022/23 
THE CHIEF SOCIAL WORK OFFICER FUNCTION 
Every local authority is required to appoint a professionally qualified Chief Social Work Officer
(CSWO) as contained in Section 46 of the Local Government (Scotland) Act 1994. 
The CSWO provides professional leadership, accountability, and governance, for the delivery
of social work and social care services, including commissioned services. 
The CWSO also provides advice on social work service delivery and on cross-cutting issues to
the local authority Chief Executive, Elected Members and the Integrated Joint Board (IJB) to
promote understanding of the range of social work and social care services and the
complexities involved in delivering statutory responsibilities which require consideration of
need and the management of risk and liberties. The then Scottish Office specifically
recognised that the need for the CSWO role was driven by “the particular responsibilities
which fall on social services in that they affect personal lives, individual rights and liberties to
an extent that other local authority services do not.” (Circular: SWSG2/1995 May 1995). 
The CSWO also has a direct lead remit for decisions on specific statutory maters including in
rela�on to secure accommoda�on, adop�on and welfare guardianship as illustrated below. 
A further aspect of the CSWO role is to inform the delivery of wider services which support or
impact on social welfare. 
The CSWO role within North Lanarkshire is held by the Chief Officer, Children, Families, Justice
and Integrated Practice. The CSWO is supported by the Chief Officer, Adult Social Work
Services who holds delegated responsibilities with respect to adult social work and social care,
deputises in other areas as required and works alongside the CSWO in relation to the other
functions of the role.
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6 
ANNUAL REPORT 
In line with Scottish Government guidance the CSWO is required to provide an annual report.
This report provides an overview of social work service delivery in North Lanarkshire for the
period April 2022 to March 2023 and covers the following areas: 
• Governance and accountability arrangements, including partnership working.
• Service Quality and Performance, including service developments.
• Resources
• Workforce
• Future Priorities 
The legacy impact of Covid, the continuing cost-of-living crisis, increased demand and
challenges around recruitment and retention of staff within the social care and social work
sectors have all been significant factors during the past year. These are reflected within the
report as are the positive innovations and continuous improvement activity across the service
as staff have worked with resilience and commitment to achieve the best possible outcomes
for those we support. 
I would like to record my thanks and pay tribute to all staff involved in the delivery of social
work services in North Lanarkshire for their work over the past year I would also like to thank
all internal and external partners, carers, families and communities who have supported us in
our work. 
Alison Gordon
Chief Social Work Officer  
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7 
1. GOVERNANCE AND ACCOUNTABILITY ARRANGEMENTS 
Social Work Services in North Lanarkshire continue to play a lead role in supporting and
safeguarding our communities. 
Adult Social Work and Social Care Services are delivered through Health and Social Care North
Lanarkshire (HSCNL) whilst Children, Family and Justice Services are delivered through the
Council’s Education and Families Service, with local arrangements continuing to support close
working across these areas in both service delivery and planning, particularly in relation to
workforce issues and professional development. 
Social Work in North Lanarkshire employs around 2,800 staff. In collaboration with
commissioned services and 3rd Sector partners, we are involved in providing support to
around 30, 000 individuals and families at any one time in addition to contributing to wider
partnership and community activity. 
Progress towards a National Care Service (NCS) is continuing and as reported last year, is likely
to involve significant change in the future governance of social work services. A NCS Member
Officer Group was stood up by the Council both to inform our response to national
engagement on the NCS and to support local planning but was paused in line with the pause
on the Bill process. 
Partnership working at local level remains fundamental to social work. A key aspect of the 
CSWO role involves developing and sustaining partnership working and relationships across a
range of organisations and structures. In addition to the specific responsibilities of the CSWO
to the Council and HSCNL the CSWO holds a key leadership role within several local
partnerships as well as contributing to the wider national social work community, as
illustrated below: 
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1.1 NORTH LANARKSHIRE COUNCIL AND NORTH LANARKSHIRE PARTNERSHIP 
The direction for the council and partners is set out in the Plan for North Lanarkshire. 
This highlights shared priorities and a long-term vision and aspires to inclusive growth and
prosperity. The plan aims to ensure that the benefits that this brings reach all our
communities, and that there is a much fairer distribution of wealth - The Plan for North
Lanarkshire | North Lanarkshire Council 
The plan focuses on:
• improving economic opportuni�es and outcomes
• suppor�ng all children and young people to realise their full poten�al.
• improving the health and wellbeing of communi�es
• enhancing par�cipa�on, capacity and empowerment across our communi�es and
• improving North Lanarkshire’s resource base 
During the repor�ng period an analysis of the area profile highlighted that North Lanarkshire
has seen several successes in its first period, notably a rise average wage to above the Sco�sh
average and a small reduc�on in child poverty, but there are also challenges. This analysis
provided the evidence that informed the direc�on for The Plan for North Lanarkshire from the
period 2023 – 2028. A five-year Programme of Work which was approved in March 2023,
supports the plan and this comprises seven priori�es for delivery: 
• Transforming Places - To beter plan and co-ordinate public and private sector
investment to deliver transforma�onal change across town centres
and local communi�es at pace. 
• Invest in North Lanarkshire - Accelerated outcome delivery and investment via a more
streamlined advisory service and aligned opera�ng model and infrastructure plan.
• Sustainable Futures - Focus commitments to Net Zero Carbon and climate resilience
and the associated energy solu�ons and investments required to make it a reality.
• Resilient People - Deliver whole family support locally, when families need it, in a way
that addresses the impacts of poverty and reduces inequality.
• Brighter Futures - Support and improve educa�onal atainment, employment
opportuni�es, entrepreneurship, and volunteering.
• Digital North Lanarkshire - Develop a skilled digital workforce, promote an innova�ve,
sustainable culture and be the Digital Leader for a transformed North Lanarkshire.
• One Service - Ensure services are delivered, regardless of owner, in a streamlined,
efficient, and suppor�ve model, with the overall vision of inclusive growth and
prosperity for all. 
The CSWO, Chief Officer Adult Social Work, Chief Officer Planning, Performance and Quality
Assurance and other senior social work managers are actively involved in key areas of this
programme, with the CSWO undertaking the role of SRO (Senior Responsible Officer) for the
Resilient People Programme. This ensures connections are made across the range of
corporate work programmes, in particular those which impact on areas that are important to
those who use social work services, for example, employability services, homelessness
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9 
prevention and community wealth and capacity building. 
As previously reported, from early 2022, the CSWO (Education, Family Justice and Integrated
Practice) has also held operational responsibility for Tackling Poverty; Community Learning
and Development and Resettlement functions, creating increased opportunities for
integrated working in areas closely linked to social work. 
The Programme of Work continues to be shaped and overseen by the Corporate Management
Team and through the council committee structure with the Adult Health and Social Care
Committee and Education, Children and Families Committee having oversight of the delivery
of social work. 
North Lanarkshire Partnership (NLP) brings together the major public sector agencies in the
area along with Voluntary Action North Lanarkshire (VANL) the third sector interface in the
area. NLP operates as the overarching framework for partnership working and the priorities
for delivery across the partnership are included in The Plan for North Lanarkshire. 
The Children’s Services Partnership (CSP) continues to provide multi-agency governance,
strategic planning and direction for children’s services in North Lanarkshire. Children’s Service
Partnership Board membership includes Elected Members and HSCP/NHS Board
representation to enhance the coherence of planning across key governance structures.
There is also representation of young people through links with NL Youth Council, the Promise
Development Team and Champion’s Board. Every three years the North Lanarkshire
Children’s Services Plan is refreshed bringing together improvement priorities for the CSP.
The North Lanarkshire Children’s Services plan for this period was published in 2021 and is
framed around the foundations of the Promise and UNCRC. 
During this period representatives from the CSP reviewed the achievements and priorities of
the partnership and undertook work in preparation for the CS Plan for 2023-26. This included
a Joint Strategic Needs Assessment and engagement with children, young people, and
parents/carers to refresh priorities based on evidence, stakeholder views and experience. 
The task groups supporting the delivery of the plan have reported on their achievements for
this year. These include: 
• Launch of MakeitRight Campaign, a peer education programme to raise awareness
of UNCRC.
• Agreement on a revised youth participation and engagement infrastructure.
• Continued development and implementation of the Community Mental Health and
Wellbeing Support and Services Framework.
• Planning to enhance our holistic approach to whole family support across the
partnership supported by the new Whole Family Wellbeing Fund.
• The established Promise Development Team, young people with lived experience of
care, continuing to support the redesign of our care system.
• The maintenance of effective GIRFEC practice for children, young people and families
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10 
with improvements to our learning and development offer and our website for
families.
• Continued embedding of a contextual safeguarding approach to improve our
response to young people at risk of extra familial harm.
• Commitment to creating the conditions for trauma-informed practice as the
underpinning approach to support children, young people, and their families. 
Full details are in the CS Annual Report 2022/23 
Social Work places a key role in all the CSP priorities with Senior Social Work Managers co-
chairing 3 of the 4 task groups and the Partnership’s Continuous Improvement Group.
The CSWO is lead officer for the CSP and chairs the Improving Children’s Services Group which
has oversight of the work of task groups together with the ‘Scaffolding’ and ‘People’ elements
of the Children’s Services Plan. 
The Community Justice Partnership, currently also chaired by the CSWO has responsibility
for the multi-agency oversight of Community Justice in North Lanarkshire. Due to both the
pandemic and the timing of national work on a revised Outcome Performance and
Improvement Framework our local NL Community Justice Outcome and Improvement Plan
(NL CJOP) was extended to March 2023 and supplemented by annual action plans. 
https://www.northlanarkshire.gov.uk/CHttpHandler.ashx?id=20573&p=0. 
The partnership has over this period benefited from strong collabora�on with a wide range of
partners and, in par�cular, has enhanced links with employability services and the NL Alcohol
and Drug Partnership, strengthening throughcare and holis�c support both for those exi�ng
custody and formal orders and through our pilot Arrest Referral Service.  Significant work was
also undertaken to update our Strategic Needs Assessment and to engage with communi�es
and those with lived experience to support prepara�on for our new CJOIP:  North Lanarkshire
Community Jus�ce Partnership | North Lanarkshire Council .
As previously reported nine Community Boards support community leadership, involvement
and capacity building. Local outcome and improvement plans (LOIP) guide this work. Social
work services play a part in supporting local partnership structures. The CSWO has the role
of Community Co-Ordinator for one of the local boards and the Chief Officer Adult Social Work
and Senior Managers for Quality Assurance and Strategy & Performance provide links to the
Health and Social Care Partnership and its strategic commissioning activity across all
Community Boards. Senior Social Work Managers also participate in area-based teams and
the sub-groups which support the delivery of the LOIPs. 
1.2 HEALTH AND SOCIAL CARE NORTH LANARKSHIRE 
The governance structure for the partnership is provided by the Integrated Joint Board (IJB)
and its Performance, Audit and Finance Sub Committee. The CSWO (Education, Families,
Justice and Integrated Practice) and the Chief Officer Adult Social Work Services provide
professional social work advice to the IJB. The Mental Health, Learning Disability and
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11 
Addictions Partnership Board (chaired by the Chief Officer Adult Social Work Services) and the
Frailty and Long-Term Conditions Partnership Board (chaired by the Head of Health) have the
role of informing and implementing strategic direction on behalf of HSCNL across their
respective areas to promote best practice and guide the access for people to the right support
at the right time, and right place. 
The Partnership Boards have been in place for several years and as reported previously, are
under review as part of the refresh of the Integration Joint Board’s new Strategic
Commissioning Plan (SCP) 2023-26. 
The SCP sets out how the Health & Social Care Partnership plans and delivers services for
North Lanarkshire over the medium term and how these arrangements are intended to
achieve and contribute towards achieving the national health and wellbeing outcomes. It was
approved and published in March 2023, and it will cover the final period of our long-term
Strategic Plan 2016-2026 and builds on the work established in our previous Strategic
Commissioning Plan 2020-23. 
Despite the many challenges faced since March 2020, significant achievement and progress
has been made in the last three years. The SCP plan gives an overview of some of these
achievements and how they have helped to shape our priorities for the next three years. 
In developing the Strategic Commissioning Plan 2023 – 2026 an engagement and consultation
process has been undertaken to ensure a wide range of staff, people who use services, carers
and partner organisations have had an opportunity to participate in shaping the next three-
year’s priorities. Several events took place to facilitate discussion in localities as well as
targeted groups, Community Board members, elected members, Integration Joint Board
members, and the Strategic Planning Group. 
The Board approved the draft version of the SCP at its meeting on 30th November 2022,
subject to final consultation and the draft plan was published online in early December,
alongside a survey questionnaire which allowed members of the public and any other
interested parties to give their feedback. The feedback from the survey is published as an
appendix to the final Strategic Commissioning Plan. 
A programme of work is set out within the plan outlining the key work programmes that will
be undertaken over the three-year period to meet the key priorities within the Strategic
Commissioning Plan. 
The Strategic Commissioning Plan 2023-26 sets out 5 key priorities: 
• Increased focus on prevention, early intervention and tackling inequalities by 
working with people and communities
• Do the right thing first time.
• Develop and support a workforce for the future.
• Improve mental health and wellbeing. 
• Support people through a whole family approach 
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The plan is supported by a programme of work which interfaces with the wider Plan for North
Lanarkshire and the wider council programme of work. 
North Lanarkshire Alcohol and Drug Partnership is hosted within HSCNL and has been
considerably strengthened over the last two years, co-developing its 2021-2024 strategy
around the themes of rights/respect/recovery through engagement with a broad range of
stakeholders. 
Five ADP sub-groups have been established to develop actions covering: Prevention, Early
Intervention and Education; Treatment Care and Recovery; Whole Family Approach; Public
Health Approach in Justice and Reducing Alcohol Harms. In line with the cross-cutting
elements within these key areas the interface between the ADP, CSP and CJP has also been
strengthened and whilst the lead senior officer for the ADP is the Chief Officer Planning,
Performance and Quality Assurance both the CSWO and Head of Adult Social Work Services
have a role in the wider ADP structure. 
NLADP has increased investment across statutory and community sector services to reduce
harms from substances for individuals and whole families. The investment is linked to local
needs and a commitment to deliver the national drug mission priorities across North
Lanarkshire. This includes contextual safeguarding, youth justice, standalone family support
provision and justice throughcare support including DTTO and arrest referral which were all
established or extended in 2022/23. All the projects and initiatives supported by the ADP can
be found on their website service directory. 
1.3 SUPPORT, CARE, PRACTICE AND STAFF GOVERNANACE ARRANGEMENTS 
The Health and Social Care Partnership’s Support Care and Clinical Governance Committee
(SCCGC) continues to meet on a quarterly basis and is chaired on a rotational basis by the
CSWO, Medical Director, AHP Director and Nursing Director. 
To maintain coherence in practice and staff governance across all social work functions and
care groups, regular Social Work Leadership meetings and quarterly Social Work Workforce
meetings are in place. Our Social Work Solutions forum also meets regularly to discuss and
address cross-cutting business issues with social work Chief Officers, Senior Managers and HR
Business Partners. 
There are a range of processes to support assurance around prac�ce and service delivery
across social work services. 
The Quality Assurance Team, hosted in Adult Social Work, operates across all social work
func�ons. During 2022/23 capacity within the team was enhanced to support the CSWO with
Care Home assurance and to develop and implement an In-House Monitoring Framework to
ensure robust, quality service provision. Service responsibili�es for the monitoring of the
delivery of commissioned services con�nues. The team reports to the Chief Officer (Planning,
Performance and Quality Assurance) and leads on a wide range of other func�ons cri�cal to
the du�es of the CSWO. These include regulatory ac�vity, complaints management and
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overview, risk management, commissioning and procurement, informa�on governance as
well as provider sustainability. Ac�vity is reflected within the Quality Assurance annual report
for 2022/23. 
Addi�onal arrangements for mul�-professional oversight of Care Homes and Care at Home
established during the pandemic were reviewed and adapted as the recovery from COVID
con�nued as the year progressed but con�nue as part of our wider assurance arrangements
as outlined below. A Home Care Board con�nues to oversee the wider redesign of the service,
with new Terms of Reference developed. 
All Senior Managers within social work undertake regular performance reviews with their
teams and support addi�onal audit, development, and review ac�vity to support prac�ce
standards, agreeing priori�es with the CSWO and Chief Officer Adult Social Work Services. The
CSWO and Chief Officer Adult Social Work also maintain an overview of referrals to, and
inves�ga�ons by, Sco�sh Social Services Council supported by HR Business Partners. 
Senior Social Work Leaders were conscious that their visibility as leaders and the opportunity
for less formal but direct face-to-face dialogue with staff had been impacted by pandemic. This
was addressed through visits by the CSWO and other key managers to teams over the summer
of 2022 and beyond and this con�nues to be a priority looking ahead. 
1.4 CARE HOME ASSURANCE 
Enhanced clinical and care oversight arrangements for care homes were put in place early in
the pandemic to support care home staff to keep residents safe. There has been considerable
learning and excellent examples of local partnership working during this �me. A review is
currently underway of the arrangements in place to ensure con�nuing enhanced support to
adults and older people’s care homes. Engagement with stakeholders was scheduled to
conclude May 2023 with key areas already iden�fied including the need to: 
• Recognise and build on the exper�se within the sector.
• Con�nue collabora�ve improvement work with providers and home managers.
• Focus on residents having a meaningful quality of life.
• Ensure access to healthcare support when required.
• Support workforce development. 
1.5 ENGAGEMENT WITH THE PEOPLE WHO USE SUPPORT SERVICES AND THE COMMUNITY
AND VOLUNTARY SECTOR 
The CSWO plays a key role in ensuring that people who use and have experience of social work
services inform the design and delivery of these services as well as in individual planning. The
ul�mate accountability for social work services is to the people who use them, their families,
and the communi�es of North Lanarkshire. Examples of co-produc�on in the design of service
are reflected throughout this report and ensuring individuals and families, including children
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and young people are heard and empowered within individual support planning remains a
key area of focus in both out delivery and assurance arrangements. 
Our approach is also informed by the wider Council vision as set out in Delivering for
Communities and the importance placed on the role of Community Boards as outlined in
sec�on 1.1 above. 
The HSCC NL Engagement and Par�cipa�on Strategy 2021-2024 was designed to ensure that
HSC NL has the right systems and supports in place for effec�ve engagement with, and the
par�cipa�on of stakeholders. 
The strategy facilitates the involvement and engagement of people who use services, carers,
the community, and voluntary sector, as well as the independent sector and a “strategy into
prac�ce” approach has been supported by a Stakeholder Engagement and Par�cipa�on
Strategy, Framework and Working Group. 
Complaints
• Overall, complaint ac�vity rose by 81% from 2021-2022. A significant increase:
however, complaints are s�ll slightly less than they were pre-pandemic. 
• Overall complaints received for the repor�ng period totalled 221.
• Educa�on and Families: - 81 complaints were received in rela�on to Educa�on &
Families services this year, 49 received last year, an increase of 32 [65%]. 
• Adult Social Work Services: - 140 complaints for adult services this year, 73 received
last year, an increase of 67 [92%]. 
It is likely that complaints numbers were supressed over the pandemic period in part as public
expecta�ons were moderated due to the recogni�on of pressure on services.  Similarly it is
likely that demand pressures as we emerge from the pandemic have contributed to the rise
this year however, the principal reason for complaints con�nues to include poor staff
communica�on, staff a�tudes and quality of service with learning from all social work
complaints this year highligh�ng: 
• The importance of good communica�on. 
• The need to ensure that those who use our services, and their carers are informed
from the outset where they may need to contribute towards the cost of their care. 
• The need to improve informa�on and advice for those who need to contact and seek
support from social work services. 
• That people have the right to use their Self-directed Support (SDS) individual budgets
as crea�vely as necessary to reach their agreed outcomes if the use of public funds are
legal and do not bring the council into disrepute. 
As a partnership we are commited to improving learning from complaints which is also one
of the key performance indicators that are reportable to the SPSO. We will, over the course of
2023-2024 place further emphasis on iden�fying and applying learning from complaints,
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15 
recording learning outcomes and evidencing subsequent improvements. We will also
emphasise the need to ensure that all complaints are dealt with in the iden�fied �meframes,
with clear communica�on of outcomes. 
Compliments 
Across social work, seven compliments were made throughout 2022-2023 in rela�on to
complaint handling. All referred to quick ac�ons by responsive staff to provide resolu�on. 
Care Opinion
Care Opinion a non-profit organisation, funded mainly through subscriptions from health and
care organisations, has built a national and international reputation for their innovative and
value-led approach to online feedback. 
Subscription to Care Opinion locally has given a further platform for people who use social
work services to comment on the quality of the service that we provide but may also
encourage people to make formal complaints. The usage of Care Opinion has been slow,
however, there have been marked increases in comments posted about social care services
throughout the period from January 2023 – March 2023. Anecdotal information from our
partners in NHS Lanarkshire suggests that in the early stages, uptake can be poor, but that
sustained promotion will drive traction and momentum. 
There is a Care Opinion implementation group who meet regularly to agree plans for
increased promotion and shared learning. To support the use of Care Opinion as a vehicle to
promote feedback on services, Quality Assurance revised our Contract Management
Framework and requires all contracted providers, through their quarterly monitoring returns,
to report on their use and promotion of Care Opinion as a method of seeking feedback. 
Carers
Engagement with carers in North Lanarkshire remains equally cri�cal to service delivery and
development and is undertaken through the framework of the Carers Strategy 2019-24 NL-
Carers-Strategy.pdf (carerstogether.org) which was developed in partnership with carers with a
vision ‘to ensure, in partnership, that North Lanarkshire adult carers and young carers are
supported, represented and enabled to build resilience, carry out their caring role and to live
healthy independent and fulfilled lives’. North Lanarkshire Carers Together con�nues to
provide an informa�on and advice service but also a network for carers to represent individual
and collec�ve issues and to contribute to policy development, service provision and
evalua�on both locally and na�onally, a role which has been par�cularly valuable and
important in ensuring carers voices are heard and challenges understood during and as we
emerge from the pandemic period. 
Voluntary Action North Lanarkshire (VANL) continues to provide the key local interface with
the community and voluntary sector in North Lanarkshire and participates as equal partners
in the partnership structures described above and in a wide range of linked improvement
activity. This has included membership of the Children’s Services Partnership Board and the
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16 
ongoing involvement and facilitation of endorsed third sector networks linked to the
Community Justice Partnership. 
VANL have also continued to play a central role in developing voluntary and community sector
involvement through community capacity and carers support work as reflected within the
Community Solutions Strategy and delivery programme, Softening the Lines 2018-23. 
Using 9 thematic leads to guide best practice and 6 locality host organisations to ensure a
community led approach a devolved budget of over £1milliion has been invested yearly by
HSCNL in local organisations and community groups. The overarching aims are to prevent
isolation and loneliness; to address inequalities using innovative approaches to support
people to be more active; and to reconnect people to their communities A supporting
commissioning plan and the programme approach have ensured a focus on key outcomes
with the budget also helping to secure additional funding and/or in-kind contributions. 
The use of Community Solutions model has also been used within Children’s Services, aimed
at addressing distress and promoting positive mental health. A significant portion of new
Scottish Government funding was targeted at early intervention and community support
through the Children and Young People’s Mental Health and Wellbeing Framework allocated
to organisations through VANL to develop new supports in partnership with school clusters,
children, young people, and their families. 
Engagement, inclusion, and empowerment are embedded in day-to-day prac�ce with a focus
on good conversa�ons and strength-based approaches rather than being one off, or episodic
events and this approach remains of key importance in social work across all care groups. 
2. SERVICE DEVELOPMENT, QUALITY AND PERFORMANCE 
2.1 PERFORMANCE AND IMPACT MEASUREMENT 
Whilst measuring impact in the complex context of social work is challenging, there is a robust
framework of formal scru�ny, oversight and governance. 
For each person supported, posi�ve outcomes are planned for and agreed during assessment;
and are subject to ongoing review throughout the person’s journey and evaluated using a
variety of Social Work prac�ce tools.  Use of tools such as the outcome star within various
se�ngs allows for the measurement of change at individual level but can also be collated to
support evalua�on of wider service impacts.  Proxy measures may also be used to measure
the impact of interven�ons at both individual and service level whilst case studies/stories and
service user feedback can provide depth and an equally valuable picture of how services are
experienced and the impact of trauma informed and rela�onship based prac�ce.   
A mix of quarterly, six monthly and annual repor�ng is in place for social work services
including through the Council’s Strategic Performance Framework and HSCP detailing key
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17 
performance areas such as access, opera�onal performance, workforce, quality and
outcomes. 
In addi�on to internal performance management arrangements all Social Work services
provide validated performance and ac�vity data to the Sco�sh Government and the various
agencies who have a strategic interest in social work service delivery suppor�ng na�onal
indicator sets, such as the Local Government Benchmarking Framework and the Integra�on
Indicators which can then be used for benchmarking purposes. 
External scru�ny is provided primarily through the Care Inspectorate’s including through
regula�on of registered services including residen�al care, care at home and adop�on and
fostering service and through strategic inspec�on and thema�c reviews.  During 2022/2023
a strategic inspec�on took place with respect to the partnership’s delivery of Adult Support
and Protec�on whilst services par�cipated in na�onal thema�c reviews in rela�on to Carer
support during the pandemic, support for Children with Disabili�es and Secure Care,
2.2 SUPPORT TO UNPAID CARERS 
Unpaid carers con�nue to be the main source of support for people, including those who
might otherwise need assistance from social work and health services. Suppor�ng unpaid
carers therefore con�nues to be of vital importance. 
Over 2022 / 2023 we con�nued to work with our exis�ng partners as well as developing new
ini�a�ves to ensure that the range of support op�ons that help meet unpaid carer needs and
outcomes was in line with carer led and carer informed needs, expecta�ons, and outcomes.
Some of these approaches were aimed at maintaining carer health and well-being, some at
preventa�ve approaches or to help meet an�cipated need, and some span all these areas. 
Last year’s report had a focus on the impacts of the COVID-19 pandemic on unpaid carers.
These impacts s�ll had resonance across 2022/23, and many carers con�nued to provide more
care than in pre COVID �mes. 
Recruitment and staff reten�on issues combined with an increased need for support across
social care, social work, and health sectors, both locally and na�onally, remained challenging,
compounding the issues experienced by unpaid carers. The cumula�ve impact on carer health
and well-being was significant. The Na�onal Carer Strategy, launched in late 2022, had its first
strand focused on “Living with Covid” and we are developing approaches to meet the aims of
that. 
Locally, we have three commissioned carer organisa�ons:
• Lanarkshire Carers – Direct Support for Adult Carers.
• Ac�on for Children Young Carers Service – Young Carers Support Services.
• North Lanarkshire Carers Together (NLCT) – Campaigning,
informa�on, and representa�on services. 
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These are further augmented by a diverse range of other 3rd Sector organisa�ons including:
• Voluntary Ac�on North Lanarkshire – Community Solu�ons Programme
• North Lanarkshire Disability Forum – Community 
• Many others who also offered a variety of services including condi�on specific
and\or age-related support organisa�ons. 
We con�nued to work in close partnership with the commissioned carer service organisa�ons
as well as funded organisa�ons where there was a direct, or indirect, carer support role.
Es�mates vary slightly, but approximately 13,000 carers were aligned to carer support
organisa�ons in North Lanarkshire or known to Health and Social Care in 2022/2023. The true
number of unpaid carers in our area is likely to be significantly higher. Again, es�mates vary,
but it is considered that the real figure is around 50,000. That means that only one in four to
one in five carers is known to us, making advance planning and preventa�ve approaches that
bit harder to design and deliver. Work is ongoing to ensure that non-aligned (“hidden”) carers
are aware of carer support op�ons and the importance of Adult Carer Support Plans and
Young Carer Statements. Our focus con�nues to be on preventa�ve and/or an�cipatory
approaches, promo�ng and suppor�ng self-help and independence as much as possible, and
ensuring that carers are aware of sources of help and support and can access these at an early
stage, rather that when crisis arises. 
During 2022/2023, 914 Adult Carer Support Plans were progressed by Lanarkshire Carers. 
In situa�ons where carer need was iden�fied as being significant or cri�cal and unable to be
met through the range of carer support op�ons described in this report, 48 individual carer
budgets paid through a Direct Payment were agreed. These individual budgets to support
people reflected individual carer circumstances, such as complex care related needs, caring
responsibility for more than one person, or the carer’s own health related needs. More
commonly carer circumstances were considered within the 2, 375 individual budgets for
supported people, which were agreed during this period. In addi�on, over 900 small grants
for carers were distributed through Lanarkshire Carers. 
In line with the Carers (Scotland) Act 2016 and the North Lanarkshire Carers Strategy the
Ac�on for Children Young Carers Service con�nued to ensure that every young carer referred
to the service had a Young Carers Statement (YCS) and a review of this statement where
appropriate. Short breaks provision con�nued to be of high importance with each young carer
receiving a short break, and several families received addi�onal short break support. Group
work programmes and individual 1:1’s remained the main source of support within the
service. 
Maintaining young carers' mental health remained a vital part of the work within the service,
delivered in partnership with Kooth and other mental well-being organisa�ons. Staff also had
a presence in most high schools in North Lanarkshire during this period promo�ng awareness
of young carers needs whilst financial support for young carer families was maximised through
con�nued funding applica�ons through carer partners and the Ac�on for Children fundraising
team. 
North Lanarkshire was one of a small number of areas across Scotland where in-depth ac�vity
linked to the Care Inspectorate’s na�onal ‘Inquiry into carer’s experiences of social work and
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19 
social care service delivery’ took place. Findings from this inquiry, released in late 2022
demonstrated that North Lanarkshire was performing rela�vely well in suppor�ng carers
compared to the na�onal posi�on. 
Lanarkshire Carers con�nue to operate a well-established short break service, and this
con�nues to play an important role in suppor�ng unpaid carers in enjoying a break from their
caring role. Feedback from carers also highlighted a need for more regular, flexible ‘�me out’
op�ons accessible within their local community. This led to a range of new ini�a�ves including
a ‘Carer Breather’ programme, facilitated through North Lanarkshire Carers Together and
introduced in April 2022. Posi�ve feedback from unpaid carers regarding this approach
resulted in an extended programme scheduled to commence in April 2023. 
Work to meet the requirements of the Carers Act to ensure that unpaid carers were as
involved as they wanted to be in hospital discharge arrangements also con�nued over this
period. This included involvement in decision making, as well as support at the point of
discharge and beyond. Whilst this approach was welcomed, we con�nue to be aware through
feedback from carer support organisa�ons, advocacy providers, and individual carers that
further work will be required in this area, to ensure that no involved unpaid carers are missed
from discharge planning. 
In response to concerns regarding delayed discharge, we successfully piloted an innova�ve
Hospital Discharge Carers Payment scheme between January and March, where carers were
paid a fixed sum of £1000 in lieu of services, to help facilitate hospital discharge. This scheme
proved to be a success, and based on carer feedback, as well as that of those being cared for,
the inten�on is to reintroduce the scheme later in 2023. 
In response to the most recent Carer Census which iden�fied that Demen�a and Au�sm were
the two most prevalent condi�ons impac�ng on those supported, we developed a Demen�a
Link Worker Service and progressed work to enhance support for carers involved in suppor�ng
people with au�sm. 
We remain aware also of the diversity and fluidity of the carer popula�on and that despite
our efforts some carers remain less visible to services and supports. We con�nue to innovate
and use a range of methods to ensure informa�on and support is accessible, from the more
tradi�onal informa�on packs to the launch of a new podcast for carers and support for digital
inclusion. 
2.3 JUSTICE SOCIAL WORK SERVICES 
The strategic landscape for community jus�ce social work over this period has been influenced
by the new na�onal ‘Vision for Jus�ce’ published in February 2022 and the new ‘Na�onal
Strategy for Community Jus�ce’ published in June 2022 in addi�on to the con�nued indirect
and direct impacts of the pandemic most notably the related backlogs within the jus�ce
system. At a local level addi�onal temporary funding has been provided through Sco�sh
Government to address demand pressures and whilst this has created some challenges
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20 
including in recruitment the service has con�nued to innovate and enhance joint working to
improve outcomes. 
2.3.1 CPO UNPAID WORK 
During this repor�ng period 127,057 unpaid work hours were imposed by Court Services. This
cons�tutes a 64% increase from the previous year 2020-2021. Prior to 1st October 2022,
individuals made subject to Court mandated Unpaid Work Requirements had the �mescale
for comple�on extended by 12 months. This was implemented by the Sco�sh Government
via The Coronavirus (Scotland) Act 2020 in a bid to assist Local Authori�es to manage the
unpaid work backlog of hours created by the Covid-19 pandemic however as of 1st October
2022 the extended �meframe to complete unpaid work ceased and reverted to the 6 months’
�meframe. Despite this shi�, North Lanarkshire Council during this repor�ng period delivered
a total of 75,465 unpaid work hours. The unpaid work undertaken was a combina�on of
workshops, squad and single placements, home working, individual liter picking and other
ini�a�ves. 
Despite the na�onal context, the significant rise in the hours imposed and the reduced
�mescales to complete them, Restora�ve Jus�ce staff were able to respond innova�vely. To
absorb the addi�onality, Jus�ce staff engaged and matched individual needs to a hybrid mix
of single placements, squad placements, home working and other ac�vity groups and
interven�ons to the benefit of the local communi�es. This has reduced the need to request
�me extensions on an already strained Sco�sh Court Service. 
Examples of unpaid work projects completed in North Lanarkshire are as follows: 
Wood Workshop – Items made in our workshop are u�lised for various community projects,
such as pirate ships for schools and nurseries, benches, and planters for sheltered housing
complexes. We also con�nue to use wooden pallets, in keeping with recycling and cost
effec�veness central to our ethos. These are transformed into imagina�ve play items for
school and nurseries, such as trucks, trains, boats and cars. 
Bike workshop – Refurbished bikes are donated to community groups, schools, and
individuals. Over 115 bicycles were distributed to assist and support individuals within the
community to maximise their health and wellbeing. In September 2022 a new ini�a�ve was
launched to repair bikes for people who struggle financially in the local area. 
Laundry workshop – We have con�nued to work in partnership with the local school uniform
banks and community charity groups and shops laundering donated clothes. 
Ac�vity groups and Homeworking – In keeping with tackling poverty and our recycling ethos,
recycled materials have been used to make draught excluders, rugs for dogs, hand warmers
and mental health and an�-bullying plaques for schools, community groups and local
walkways. These items were des�ned for landfill and repurposing items assists to reduce the
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21 
council’s carbon footprint. as well as providing opportuni�es for service users who needs may
require them to undertake unpaid hours from home. 
Squad placements – Projects completed in the local community have included landscaping,
groundwork, clearance and building projects. These projects are carried out in schools,
sheltered complexes, walkways and community gardens. 
Single placements – These are delivered within an array of se�ngs including local churches,
allotments, sheltered housing complexes and charity shops. 
Home improvement workshop – Teaches skills such as decora�ng, �ling, and plastering and
this will con�nue to be developed over the next year to include more community projects. 
The work outlined above has benefited communi�es within North Lanarkshire in a range of
ways including through environmental projects and support for community groups, with work
also suppor�ng ac�ve travel and health and well-being outcomes for both unpaid work
par�cipants and the community. In addi�on, there con�nues to be a focus on reducing waste
and the council’s carbon footprint and on addressing financial hardship and the cost-of-living
crisis both directly through income maximisa�on for service users and the delivery of support
to individuals as well as indirectly through the provision of support and equipment to
community and voluntary groups. 
During 2022-23 Christmas and New Year meals were provided by local business and were
distributed to vulnerable adults and families by Jus�ce staff whilst throughout the year various
produce that is grown in our allotments in Wishaw and Coatbridge has been distributed to
people in need across the authority. Whilst foodbanks rely on and provide non-perishable
food dona�ons, our community allotments supplement this by providing the vitamin and
nutrient rich fresh fruit and vegetables. 
The examples outlined demonstrate a crea�ve, meaningful combina�on of approaches to
delivering Unpaid Work for the benefit of the North Lanarkshire community fostering a hybrid
mix of tradi�onal unpaid work, home working, other ac�vity, an�-poverty, and health
interven�ons. This demonstrates the core values of Community Payback which are repara�on,
reintegra�on, and rehabilita�on of service users. 
Some examples of beneficiary feedback received includes: 
“The Squads carrying out work makes it so much easier for our plot holders and now
the private placements have kept the allotments looking good” – Greenlink Allotment
Group.
“The Restorative Justice Service redeveloped a piece of waste ground, at the back of
the veteran's hub in Craigneuk into a fabulous garden area that will improve the
mental health and wellbeing of the veterans. This transformation could not have been
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22 
done without the help of the Restorative Justice Service” – Veterans Community
(Lanarkshire) SCIO. 
“The work was completed to an exceptionally high standard; staff were excellent and
kept me right in what to purchase. The place is looking great and finished in time for
the tenants to sit out and enjoy the summer” – Sheltered housing staff. 
The following comments were obtained from service users: 
“I loved the healthy cooking group and the allotments. I learned loads about growing
and using vegetables and was involved in distributing produce to local sheltered
housing complexes”.
“My placement in the bike workshop gave me a sense of pride, I fixed and built bikes
for those who cannot afford to buy one, whilst learning new skills”.
“I learned new skills and knowledge by attending the CPO Connect sessions via the
Wise Group, including managing my emotions and addiction awareness”. 
2.3.2 OTHER ACTIVITY 
Con�nued use of Sco�sh Government funding enabled the service to work in conjunc�on
with third sector organisa�ons to support the ‘other ac�vity’ element of unpaid work. 
The commissioned third sector organisa�ons and their interven�ons include - 
• CPO Connect - The Wise Group delivered an online programme on a group basis which
provides informa�on and awareness raising on an array of topics such as, emo�onal
regula�on, mental health and wellbeing. 
• Love Learning – Love Learning provided one to one support to address issues, such as
registering with a GP, atending appointments, learning basic online skills, literacy and
numeracy skills and construc�ve use of �me.
• Crea�ve Change Collec�ve – The Crea�ve Change Collec�ve uses the crea�ve arts to
support people to explore and address a variety of current societal issues impac�ng
on their lives. Par�cipants devised songs, poems and scripts and performed them live
to an audience.
This ongoing engagement with third sector and crea�ve arts has led to posi�ve feedback from
those undertaking unpaid work with individuals repor�ng an increase in self-esteem and
confidence, as well as a reduc�on in social isola�on. 
“CPO Connect allowed me to share my experiences and consider other people's perspectives,
whilst receiving advice and guidance.” Service User Quote. 
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23 
Service users are also supported to complete ‘other ac�vity’ by undertaking offence focused
workbooks to explore a wide range of criminogenic needs whilst jus�ce staff u�lise online
educa�onal courses, paren�ng courses, employability, and further educa�on resources with
service users and facilitate interven�ons other services such as addic�on recovery services,
employment support services, mental and physical wellbeing services. Jus�ce staff con�nue
to refer service users to Venture Trust to enhance daily living skills including, problem solving,
team working through goal se�ng, leading to group and individual achievements. 
Our Health & Wellbeing Agenda promotes health checks with the Keep Well Nurses, suicide
awareness and preven�on and mental health support. Addi�onally, service users have
undertaken first aid training as well as having access to interven�ons which promote posi�ve
physical health, this includes healthy ea�ng and exercise. 
In November 2022, Community Payback Supervisors were trained in the delivery of Naloxone,
a life-saving medica�on that can reverse an overdose from opioids, including heroin, fentanyl,
and prescrip�on opioid medica�ons. As North Lanarkshire Council Unpaid work service
operates a 7 day a week service, it is hoped that this interven�on may contribute to reducing
the na�onal picture of opioid-related deaths. It is an�cipated that this will provide a
founda�on for delivery across the whole of the Jus�ce Service over the coming year, as part
of our ongoing commitment to reducing the impact of drug use and reducing preventable
drug deaths. 
Jus�ce staff have con�nued to use the Jus�ce Outcome Star a visual and person-centred tool
which provides a focus for discussion and interven�on. The Ac�on and Support Plan
formula�on, iden�fies areas of need which individuals are supported to address, and this is
regularly reviewed with the service users. 
2.3.3 DIVERSION FROM PROSECUTION 
In line with the Vision for Justice in Scotland the service con�nues to priori�se the promo�on
of Diversion from Prosecu�on. To ensure consistency of prac�ce in this area mul� agency
briefing events have con�nued to take place with relevant social work staff, police colleagues
within their local police sta�ons as well as the voluntary sector colleagues. Diversion from
Prosecu�on referrals in North Lanarkshire con�nues to be above the Sco�sh Average, and
the numbers have been consistently high beyond the Covid-19 pandemic as detailed below. 
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Age Group No of
Reports
Sent
Male Female
Main Recommenda�on      
Diversion NS 
+ve
NS -
ve
Recom Not
Recorded
Under 16 0 0 0 0 0 0 0
16 - 17 32 25 7 26 0 5 1
18 - 20 53 40 13 38 1 12 2
21 - 25 17 13 4 4 0 11 2
26 - 30 20 17 3 10 3 7 0
31 - 35 31 18 13 15 2 14 0
36 - 40 28 14 14 21 0 7 0
41 - 45 36 26 10 24 3 9 0
46 - 50 34 30 4 13 2 19 0
51 - 55 13 11 2 8 2 3 0
56 - 60 10 5 5 7 0 3 0
61 - 65 3 1 2 3 0 0 0
65+ 4 3 1 1 2 1 0
Total  281 203 78 170 15 91 5 
Number of Individuals Commenced
Age 
Group Q1 2022/23 Q2 2022/23 Q3 2022/23 Q4 2022/23 Total
Financial
Year Male Female Male Female Male Female Male Female
Under 16 0 0 0 0 0 0 0 0 0
16 - 17 5 1 5 1 9 0 3 2 26
18 - 20 5 3 9 1 6 2 8 4 38
21 - 25 2 0 0 0 1 0 2 0 5
26 - 30 1 1 0 0 3 1 2 1 9
31 - 35 2 0 1 2 1 1 5 4 16
36 - 40 3 3 1 0 1 2 2 2 14
41 - 45 4 6 1 2 5 0 4 1 23
46 - 50 6 2 0 0 2 1 2 0 13
51 - 55 1 2 0 0 4 0 1 0 8
56 - 60 1 2 0 0 0 1 1 0 5
61 - 65 1 0 0 0 0 0 0 1 2
65+ 1 0 0 1 0 0 0 0 2
Total  32 20 17 7 32 8 30 15 161 
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2.3.4 OFFENCE FOCUSED WORK 
Offence focused interven�on con�nues to be central to the delivery of Jus�ce Social Work
services, regardless of whether that engagement is mandated through Community Payback
Order, Statutory Licence, Structured Deferment or Diversion from Prosecu�on. Social Workers
employ a trauma informed approach, considering wellbeing and individual responsivity and
support others to recognise the links between wellbeing and risk. Support is provided to
address areas of both risk and need. Educa�on, employment, and leisure are key elements of
this and remain a key component of ongoing assessment and interven�on. 
The service also con�nues to collaborate with Ac�ve Leisure to promote exercise and
wellbeing for all, with emphasis on the physical, emo�onal, psychological, and social benefits
of exercise. Similarly, collabora�on con�nues with third sector partners to support individuals
access employment, educa�on, and training in order that they are supported to achieve and
develop their interests and poten�al. 
Collabora�on with people with lived experience, including the Recovery Community has
further developed and supported individuals develop hobbies, interests and rela�onships
which contribute to their support and wellbeing beyond their experience within the
formalised supports of the wider jus�ce system. 
Alongside this, specific offence focussed interven�on occurs on a one-to-one basis and within
groupwork se�ngs and o�en involves work around managing strong feelings, handling
conflict, improving rela�onships, and managing impulsive behaviour. Service users are
supported to develop individual interven�on plans, informed by structured assessment, to
iden�fy priority areas of need and to collabora�vely develop a support plan that can measure
progress and outcomes. 
In respect of groupwork, more intensive interven�ons include MFMC (Moving Forward
Making Changes) and UP2U (Crea�ng Healthy Rela�onships). These con�nue to be delivered
through effec�ve collabora�on between supervising social workers and programme delivery
workers. These are intense and demanding interven�ons which require a high level of
commitment and reflec�on from par�cipants as they are supported to beter understand the
connec�on between their thoughts, feelings and behaviours, and to develop safer, more
effec�ve strategies in complex and challenging situa�ons. 
Of significance within the past year has been the extension of Structured Deferred Sentence
as a disposal op�on which was extended to Airdrie Sheriff Court in July 2022, building on the
posi�ve progress seen at Hamilton and Lanark Sheriff Courts. This extends an opportunity to
young people to engage in services effec�vely and at an earlier stage and provides Court with
a viable alterna�ve to imposing a statutory order. Further developmental work has progressed
throughout the year and this has included the development of an Arrest Referral service and
the development of an Alcohol and Drug Solu�ons Court. Both will offer real opportuni�es to
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26 
collaborate effec�vely with partners to offer effec�ve interven�ons at an earlier stage with a
sharp focus on well-being, reducing risk and suppor�ng safer communi�es. 
2.3.5 UP2U 
The UP2U ‘Crea�ng Healthy Rela�onships’ programme con�nues to be delivered on a one to
one and two to one basis to people who are subject to a statutory order because of a domes�c
abuse offence. The central UP2U team lead on UP2U developments and oversight of the
programme across the service and provide the interven�on to service users considered to be
high risk of further domes�c abuse offending. As the courts and parole board have become
more familiar with UP2U there has been an increase in the number of conduct requirements
and licence condi�ons manda�ng service users to complete the UP2U programme. 
In March 2023, the first evalua�on of the UP2U service commenced and service user feedback
was gathered. Most service users have had a posi�ve experience of the UP2U process. Almost
all service users consulted felt that UP2U sessions helped them understand how their abusive
behaviour could impact their partner and/or their children. Almost all service users found
sessions helpful and felt listened to and respected. Other sources of feedback were accessed
and reviewed including end of programme reports and end of module reports undertaken by
the central UP2U team. 
Most par�cipants reported improved rela�onships with their in�mate partners and children
due to the new skills learned. For the small number of service users who completed the
programme during this period, no reported domes�c abuse incidents have been recorded. 
The UP2U partner support service is offered to any partner and/or ex-partner of an UP2U
par�cipant. All service users who provided feedback reported a greater sense of
safety/reduced risk because of being linked with UP2U partner support. In�mate ex/partners
of UP2U par�cipants stated that being signposted or assisted to access other services has
posi�vely impacted their lives. 
Impact statements from women who have accessed the UP2U partner support service
include: 
“My partner support worker knows exactly what’s going on and I can talk freely...I don't feel
blame or shame”. 
“I know what an UP2U safety plan is and was involved in creating this”. 
“I would recommend the partner support service for anyone who’s partner is starting the UP2U
programme”. 
A focus group with partner support staff from across Jus�ce Services was held for this
evalua�on and similarly iden�fied key strengths in respect of enhanced access to prac�cal and
emo�onal support, safety planning and access to specialist domes�c abuse supports. Some
challenges were iden�fied in rela�on to safe mee�ng spaces and the undermining of work by
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27 
some partners It was noted that some women were also wary of statutory services in which
case signpos�ng or referral to Aura or Women’s Aid services will be offered. 
UP2U Family Prac�ce is the non-mandated version of the programme and therefore delivered
through children and family social work with the support of the central UP2U team This has
been delivered to a small number of families in various locali�es across North Lanarkshire.
expanding access to a behaviour change interven�on. The impact of Family Prac�ce has not
yet been evaluated and is currently in the early stages of implementa�on. 
2.3.6 MOVING FORWARD: MAKING CHANGES (MF:MC) 
NLC Jus�ce Services deliver the Moving Forward: Making Changes (MF:MC) programme which
is a na�onal intensive cogni�ve behavioural programme for men over the age of 18 who have
commited sexual offences and looks to assist par�cipants address their offending and reduce
their risk of reoffending as part of a Court Order or release Licence. The MF:MC programme
is currently being revised with the official MF2C pilot launched in July 22 and NLC Jus�ce
Services par�cipa�ng. The new programme has been adapted to ensure it is up to date with
developing research evidence and, suitable to all se�ngs in which it will be delivered.
Involvement in the MF2C pilot meant that 8 key staff had the opportunity to complete the
MF2C Pilot Transi�on Training in May/June 2022. The Programme Delivery Service is currently
maintaining delivery of the MF:MC programme to relevant service users, while at the same
�me 2 service users are comple�ng the pilot MF2C programme. When the pilot has been
evaluated and rolled out, we will transi�on to increasing MF2C delivery while reducing and
phasing out MF:MC delivery. 
2.3.7 WOMENS SERVICES 
North Lanarkshire Women’s Service was set up in 2014 in response to the Commission on
Women Offenders by Dame Elish Angiolini. The service works with women who are in involved
in the jus�ce system. In the main they are subject to Community Payback Orders with
requirements of supervision and/or unpaid work, but also to parole board licences, bail
supervision and alterna�ves to prosecu�on. We work in partnership with each woman to
assess, plan, intervene/support and review their needs to assist them to build on their
strengths and work towards achieving their goals and aspira�ons. Where appropriate the
female specific service also allows for female only unpaid work ac�vi�es. 
Most of the women using the service have experienced trauma and much of the work involves
suppor�ng them with their emo�onal and mental health needs with some women facing
challenges accessing specialist mental health support. As in other areas of social work mul�
agency and rela�onal working is key with the following a prac�ce example: 
• A woman subject to CPO with unpaid work was not engaging and refused supports
offered. Through persevering and persisting in building a relationship with the woman
over a lengthy period the woman accepted a referral to housing and was given
accommodation. Work was undertaken to build her confidence in order that she felt
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able to undertake a placement. The service user completed her unpaid work hours
within the Women’s Service activity group. 
2.3.8 THROUGHCARE (BRIDGES AND BEYOND) 
• The NLC Jus�ce Throughcare service have successfully delivered the Community
Bridges Project in partnership with HMP Addiewell for a number of years. The small
support team is funded jointly by NLC and the North Lanarkshire Alcohol and Drug
Partnership and focuses on the reintegra�on and support of those leaving custody who
are not supported through statutory throughcare arrangements. During this period
rough addi�onal funding from the ‘No-one le� behind’ employability fund, the
community bridges project has been expanded through the recruitment of a support
worker who offers the service in other prisons under the ‘Bridges and Beyond’ and is
in the early stages of planning and implementa�on. This will enable the service to offer
voluntary throughcare and support to more service users who are impact by short
term prison sentences and experience a range of wellbeing issues as a result. 
2.3.9 CHALLENGES 
There have remained several challenges impac�ng on the delivery of jus�ce social work
services over this period including: 
•  Compliance with CPOs – Pandemic related factors such as loss of rou�ne and social
isola�on have impacted on the compliance of some service users with the condi�ons
of their Community Payback Orders. Staff have addressed this by using mo�va�onal
interviewing techniques and providing support. 
• Staffing - As reflected elsewhere in this report the service has had some difficul�es
recrui�ng new staff to vacancies, par�cularly those temporarily funded by the Sco�sh
Government Covid Recovery Grant. This is a na�onal issue which has impacted both
on workloads and on the services’ ability to maximise the use of intensive groupwork
programmes. In response, managers have con�nued to support staff and, where
required, con�ngency plans were introduced to support a service wide response to
demand challenges for example, report wri�ng rotas, and con�nuing to enhance the
agility and flexibility of the staff group to ensure that teams can work effec�vely across
organisa�onal and geographical boundaries. 
• Decline in Wellbeing - We have u�lised local authority policies incorpora�ng stress
assessments and a range of resources to support staff and service users to address
issues including signpos�ng to NHS, voluntary and third sector services as well as
North Lanarkshire’s Time for Talking Service. 
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• Cost of living – We con�nue to support people by referring them to North Lanarkshire
Council’s Tackling Poverty Team, the DWP, Social Security Scotland and third sector
services with a new pathway to the Tackling Poverty team enabling quicker access to
key financial supports. The geography of North Lanarkshire Council can at �mes
require individual service users to travel to iden�fied placements and collec�on points.
This has been difficult at �mes due to individuals’ financial circumstances. Where
possible, adjustments have been made individuals have been matched to a local site
placements. Effec�ve collabora�on between the Jus�ce service, the Court Social work
Service and the Tackling Poverty Team has also resulted in those leaving Court having
access to writen informa�on and advice covering a range of issues and signpos�ng
towards support op�ons, including support with benefits, Housing, Food and Fuel
Poverty. 
2.4 CHILDREN AND FAMILIES SOCIAL WORK SERVICES 
2.4.1 KEEPING THE PROMISE 
Children and Families Social Work has continued to play a key leadership role in the Council’s
commitment to keep The Promise. With reference to the National Promise Plan 21-24, we
have focused on supporting care experienced children and young people live with or establish
links with brothers and sisters, their right to an education and improving support when
moving on from care. We have also worked with the wider partnership in developing plans
for whole family support to prevent care and reduce families experiencing crises. 
A Promise Conference was held on February 2023 which drew attention to, and shared, good
practice and areas for development including moving on, working with families impacted by
domestic abuse and trauma. The conference programme was co-chaired and co-produced by
our care experienced development workers. 
Our balance of care data continues to demonstrate a commitment to protect and support
children with their families and communities, for example through Family Group Decision
making. The provision of flexible and integrated family support also ensured that the number
of children cared for in out of authority residential care continued to reduce. We are however
beginning to see increased demand in relation to our children’s house in part due to young
people presenting with increasing complex needs from within our communities, in part due
to a greater number of unaccompanied asylum-seeking children arriving through the National
Transfer Scheme and in part also because of our commitment to continuing care for older
young people. There was a notable increase in the number of children living with our own
North Lanarkshire carers despite a reduction in carer numbers which is due to our carers team
working with, and supporting, our carers to look after brothers and sisters to keep them
together in North Lanarkshire - 
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Continuing to achieve this balance of care is significant as it must also be seen in the context
of an increase in demand for children and families social work support in the post-pandemic
period as shown in the table below. Although referrals decreased very slightly in 22/23, there
has been an overall increase of 13 % since 2019. 
Year Number of Referrals
2022/23 10793
2021/22 10858
2020/21 10253
2019/20 9077
2018/19 9519 
There has also been a significant rise (65% 18/19 to 22/23) in child protection referrals as
illustrated below - 
This is due to our child protection framework supporting increased consistency in practice,
recognition of all forms of harm, strengthened by refreshed IRD guidance. While we have not
seen a rise in the numbers of children whose names are placed on the Child Protection
Register, there has been an increase in registration of older children aged 12 +. What this
indicates, in part, is that practitioners, supported by our commitments to keep The Promise
and UNCRC and investment in contextual safeguarding, are increasingly focussing on and
recognising the protection of older children and their rights. The service has continued to
work with the partners in the Child Protection Committee to monitor and understand the
relationship between child protection referrals and rates of registration to ensure the right
children get the right support when they need it. 
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2.4.2 INVOLVING YOUNG PEOPLE 
Our team of Care Experienced Promise Development Workers con�nued to take a key
leadership role in the development of social work services, influencing policy and prac�ce and
helping us to involve children and young people in the design of our service improvements.
Including – 
• Our review of services for children in conflict with the law
• Re-design of the materials and approach to pathway planning, now called ‘My Future
Plan’.
• A revised framework for family �me 
Our Champion’s Board has con�nued to go from strength to strength. We have 3 linked groups
the TNT (Today Not Tomorrow), the Mad Middles and Cra�y Foxes who ran a development
session with the Champions Board that included the Chief Officers Group and elected
members. Following work to iden�fy need, TNT were involved in co-producing a bespoke
counselling service for care experienced young people and took a lead role in all stages of the
process including the formal selec�on of the provider, working with our procurement team. 
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2.4.3 A GOOD CHILDHOOD: ACHIEVING A LOVING A CARING HOME 
Adoption, Fostering, Kinship and Continuing Care
The Children’s Carers Service provides support to kinship carers, supported carers of young
adults, as well as to adopters and foster carers to achieve permanent loving homes for
children and young people into adulthood. 
The adoption and fostering service was inspected in January 2023, the following are areas
were identified as strengths: 
• Children experienced a high level of warm and nurturing care within their families.
There were limited moves between caregiving families as plans progressed in a �mely
manner. The service has consistently performed in the top quar�le in Scotland in this
area with only 6.9% of children experiencing more than one placement in 2021/22
(latest available data).
• There were strong, posi�ve rela�onships between adop�ve parents and their link
social workers. Adop�ve parents felt well supported and valued by the service.
• There was evidence of posi�ve outcomes for children. This was supported by good
quality assessments of adop�ve parents and in the support provided following the
placement of children.
• Our planning to achieve permanence for children has con�nued to improve, 
• Children experienced love and compassion from their foster carers. 
• Foster carers were well supported and felt valued by their link workers. They had
access to a comprehensive training programme and regular support groups. 
A number of areas for improvement were also iden�fied including the need to ensure more
�meous reviews where carers were providing support for children and young people out with
their registra�on (addi�onal children or out with agreed age category). 
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Recruitment of foster carers
Significant challenges continued in the recruitment of new foster carers with North
Lanarkshire facing similar difficulties to that experienced across Scotland. However, the team
worked to develop its local partnerships to have a wider local base in addition to the normal
media outlets. Presentations were made to strategic groups as well as articles specifically
shared with our health, education, and voluntary sector colleagues. 
Enquiries to the service remained relatively high with 120 enquiries made up to March 2021-
22 for fostering and adoption however the conversion rate for approval, particularly for
fostering was low. The conversation rate from people who attended preparatory groups who
then applied decreased to 35.7%. 
The following table shows the trends between 2018-2023: 
Moving forward we will drill down on why the enquires remain relatively high compared to
the conversion rate for progressing to full assessment. We will consider how we can
strengthen our efforts to discuss in more detail when an individual, family do not progress to
full fostering assessment. 
Recruitment of adopters remained high, and the service saw a marked increase in the request
for post adop�on support. The following table iden�fies the trend for the number of approved
assessments, the total and split across adop�on and fostering from 2019/20 to 2022/23. 
Initial Enquiries Initial Interviews Attended Prep
Group
Progressed to Full
Assessment
2018/19 139 83 25 17
2020/21 68 30 16 7
2021/22 120 63 21 8
2022/23 128 68 28 10
0
20
40
60
80
100
120
140
160
Axis Title
Initial Enquiries and All Outcomes 2018-2023
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34 
Kinship
Most children and young people experiencing care away from home are supported through
kinship arrangements there was increasing demand for comple�on of kinship assessments
over this period with the team having around 24 ongoing kinship assessments at any given
�me. Overall, in the past 5 years, there has been a 14% increase in the number of kinship
carers.   
There also con�nued to be an increase in new enquiries to the service from families looking
to be assessed as kinship carers.  The following table highlights, assessment ac�vity in this
area with approved assessments increasing by 53% since 2020 - 
0
10
20
Approved
Assessments
Adoption Foster Care
2019/20 17 10 7
2020/21 10 7 3
2021/22 14 7 7
2022/23 11 8 3
Approved Assessments by Type of Resource
2019-2023
0
50
100
150
2020/21 2021/22 2022/23
No of Kinship
Assessments 82 102 105
Total Approved 64 93 98
82
102 105
64
93 98
Table 4. Number of Kinship
Assessment Approved 2020-2023
No of Kinship
Assessments
Total Approved
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The kinship team supported 150 kinship families over the year, with other kinship families
receiving support through our locali�es. Emo�onal, prac�cal, and financial support was
provided to kinship carers on a one-to-one basis to help them in their kinship role and meet
the needs of the children placed in their care. 
Support groups adop�on, fostering and kinship
Providing support to carers of children and young people is recognises within the Promise as
cri�cal to improving outcomes and the experience Carer support groups took place regularly,
held centrally for fostering and adop�on and in seven local areas, for kinship carers with
support groups for kinship carers facilitated by the kinship care team and a colleague from
Nurture Scotland. 
Due to the increasing numbers atending the kinship support groups, the team will be
expanding the op�ons available to all carers, and we are now developing a shared training
strategy to extend the training available to as many carers as possible. 
Brothers and Sisters
Exis�ng North Lanarkshire carers have offered commitment and flexibility to maintain children
within their local communi�es and keep brothers and sisters together. 
Development in this area is complex; analysis in March 2022 demonstrated that 65% of
children in care were separated from at least one brother or sister. In response to this, the
team developed a new strategy, co-led by our care experienced development workers and
involving carers, to support brothers and sisters stay together when they need to be cared for
away from home. This comprises specific support to carers as well as a focus on recrui�ng
carers with the capacity to look a�er brothers and sisters together. This led to 86% of children
who were required to be looked a�er in foster placements during this period, remaining with
their brother and sisters. There were also two groups of three siblings who have been secured
with their adop�ve families. In addi�on, there is an ongoing focus on the assessment and
promo�on of family �me, with the voice of children and parents central to how we can be
more crea�ve in our approach, while keeping children safe. 
Na�onal Transfer Scheme (NTS)
Throughout the year, North Lanarkshire con�nued to par�cipate in the Na�onal Transfer
Scheme, (NTS), suppor�ng the organised transfer of unaccompanied asylum-seeking children
scheme. All young people who arrived were allocated to Social Work staff via the Resetlement
team and benefited from a partnership approach to support. Over the period we supported
11 young people arriving through NTS, the majority placed, at least for an ini�al period, in one
of our children’s houses allowing them to build rela�onships with the staff and the other
young people who live in the house leading to learning about each other’s cultures, values
and others’ experiences. 
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We have also strengthened staff confidence and learning and development around human
trafficking and exploita�on, which ensured our workforce are confident to address any
emerging risks. 
The challenges of increasing numbers of children and young people arriving in North
Lanarkshire through the NTS scheme during the period of this report has however created
addi�onal pressures across our systems, especially in terms of capacity in our 5 children’s
houses. We remain commited to make sure the children, young people have posi�ve
experiences to support the to deal with their trauma and when they can, take advantage of
further educa�onal opportuni�es, keeping their cultural iden�ty as well as helping them to
reconnect with their origins and their families. Our children’s houses, resetlement team and
locality staff have responded well and provided a high-quality level of care and support. 
Children’s Houses
In addi�on to the commitment to unaccompanied asylum-seeking children, our children’s
houses created stability for 6 young people through con�nuing care and responded to the
needs of 4 children who returned to North Lanarkshire from independent foster placement
which had ended in an unplanned way. 
Staff have been trained in PPB (Promoting Positive Behaviours), trauma informed practice and
contextual Safeguarding which has increased confidence and competence of the residential
workforce and will ultimately benefit the young people in our care as staff have better
understanding of their needs. 
We also had a significant focus on improving recording practice and language in partnership
with our Care Experienced Development workers. This led to a positive impact in how we
record children and young people’s case notes and in how we save photographs and store
other positive milestones in our young people’s lives. 
2.4.4 MOVING ON: SUPPORTING CARE EXPERIENCED YOUNG PEOPLE WHO HAVE LEFT CARE 
As at March 2023, 687 young people and adults were eligible for a�ercare support, with 259
in receipt of direct social work support. We therefore strengthened the development of our
A�ercare Hub and improved the awareness of the rights and en�tlements of care leavers and
a ‘no wrong door’ approach. The A�ercare Hub has two social workers and three support
workers who can work exclusively with care leavers in need of intensive support across 7 days
weeks and supported over 100 care leavers in 2022/23. 
A Care Experienced young people Housing Opera�on Group was established to review the
challenges and barriers to young people accessing and sustaining their own home a�er leaving
care. This resulted in a review of the Joint Housing and Educa�on and Families Protocol for
Care Leavers. A significant development to support young people leaving care and care leavers
accessing accommoda�on has been the iden�fica�on of Housing Champions as the main
point of contact. This has enhanced the co-ordina�on of accommoda�on op�ons through
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Housing Services and the youth housing supports and improved communica�on between
services to prepare and plan for care experienced young people to secure and sustain their
home in. In recogni�on of the complex barriers facing young people the Opera�onal group
expanded its remit and now comprises Barnardo’s, DWP, NLC Revenue and Benefits, Skills
Development Scotland, the Tackling Poverty Team as well as care experienced young people. 
Lifelong Links
In January 2022, we were able to expand the Family Group Decision-Making (FGDM) team by
two social workers through a successful joint applica�on from NLC and the Family Rights
Group to the Promise Partnership Fund to implement a Lifelong Links service. This is an
approach to support care experienced children and young people reconnect with family and
important people when rela�onships have broken down or been severed through life changes. 
Our year one priority was to set up the service focusing on care leavers in the transi�on out
of care and into adulthood to ensure they could reconnect with important people in their
network, including brother and sisters, before widening the service to include other young
people. Following successful implementa�on in May 2022, the service worked with 20 young
people and adults from 13 to 28 years. Those involved with the service were supported to
understand their family background, their care experience and iden�fy the important family
and others they want to reconnect with. Early indicators are the service is being received
posi�vely and making a difference to the young people, including some reconnec�ng, and
establishing rela�onships with birth parents, former foster carers and support staff and in so
doing strengthening their natural support networks.  
2.4.5 A RIGHT TO EDUCATION 
Our Virtual School, which is an integrated service comprising social work and educa�on staff,
has a focus on inclusion, providing bespoke packages of support based on a child’s needs,
strengths, interests, and future career aspira�ons. Working in partnership with schools and
other colleagues, the Virtual School has been pivotal in reducing exclusions by 89% since its
establishment in 2019/20.
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In session 2022, 93.3% of relevant young people experiencing care at home achieved SQA
passes; Nat 3 and Nat 4. This is the highest level recorded since 2016. 75% also achieved
Highers in session 2022. Atainment data for care experienced learners at S4 and S5 has risen
across almost all indicators, as shown in the table below. We will con�nue to build upon this
progress by suppor�ng CEYP to gain further qualifica�ons in S6. Since 2019/20 105 CEYP at
risk of leaving school without formal qualifica�ons achieved 239 Nat 3 or 4 awards. 
2.4.6 YOUNG PEOPLE IN CONFLICT WITH THE LAW/DECRIMINALISATION OF CARE
EXPERIENCED YOUNG PEOPLE 
In December 2022, we concluded our review of the support that we provide to young people
in conflict with the law (youth jus�ce) to ensure that the services we provide meet the
outcomes and priori�es outlined in Jus�ce for children and young people – a rights respec�ng
approach (Sco�sh Government, 2021). The review was started from a focus on prac�ce as
well as the experiences and outcomes for young people rather than organisa�onal
arrangements. 
During the period of 2022/23 there was 211 children referred to Sco�sh Children’s Reporters
Administra�on (SCRA) on offence grounds and 86 reports jointly considered by the Procurator
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Fiscal and Reporter. We recognised that we had higher numbers of children referred to the
Reporter on offence grounds rela�ve to the na�onal posi�on and that exploita�on and other
harms are o�en factors when young people come into conflict with the law. In January 2023,
we therefore started a pilot, in partnership with SCRA and South Lanarkshire Council (SLC), for
children referred to the Reporter on offence-based grounds. The aim is to improve outcomes
for children by increasing their understanding of their rights, improving rela�onships and
family support with the important people in their lives and ensuring orders are the scaffolding
of the care plan, To reduce the risk of secure care and remand we enhanced our intensive
support to young people through ADP funding and introduced a dedicated speech and
language service to assess unmet need and enable young people to exercise their rights in
children’s hearings (or court) by expressing their views more effec�vely through bespoke
support in communica�on skills. Speech and Language Therapists provided support to 9 young
people and offered specific advice and guidance to their social workers: 
Diversion from Prosecu�on is a non-convic�on disposal. There were 27 diversion reports
requested in 2022/23, this was a slight decrease from 2021/22 in which 29 reports were
requested. Each of these Diversion reports were completed successfully and the young people
were provided with bespoke interven�ons to address their needs. This disposal was
tradi�onally used for lower-level offences, however, over the course of the year young people
were referred by the Fiscal for diversion in more serious situa�ons. In response to these
changes the diversion process was enhanced to improve assessment and increase support. 
Locally the number of young people either remanded or sentenced to custody has con�nued
to decrease in line with na�onal trends. Nevertheless, there were 25 new admissions to
Polmont YOI from North Lanarkshire in 2022/23. Four of these young people were under the
age of 18. To support this group of young people, staff from Youth Bridges (part of our
intensive service) engage with all young people under the age of 21 who have had their liberty
restricted. They will meet with all young people within 3 days of being received into custody
and work in partnership with prison, health and other staff to support the young people and
arrange family contact priori�sing building rela�onships with young people, so they have a
trusted worker to support them through the transi�on back to the community. With the
support of Youth Bridges, nearly 90% of the young people who returned to the community
were not involved in further offending and 69% reported a reduc�on in alcohol and drug use. 
Structured Deferred Sentences provide �me limited, intensive support that can be delivered
with a greater degree of flexibility than statutory Community Payback Orders. This approach
I found the consulta�on very helpful as it allowed me to gain a
beter understanding of the young persons use of speech. I
think that this is something that is o�en overlooked as Social
Workers are trying to manage risk and rela�onships rather
than assessing understanding and use of language
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aims to prevent young people being drawn further into the jus�ce system. During the period
of 2022/23 there were six young people under the age of 18 made subject to SDS, this had
doubled from three the previous year. An SDS court was established in Airdrie Sheriff Court in
July 2022. 
2.4.7 WHOLE FAMILY SUPPORT AND PROTECTING CHILDREN AND YOUNG PEOPLE AT RISK OF
HARM 
Family Group Decision Making (FGDM)
FGDM is a strengths-based approach to support children remain in their family. This is
facilitated through a family led decision making process where a child or young person’s family
and friends are supported and prepared to come together in a Family Group Mee�ng to
develop a plan which protects and supports the child and or young person. 
Through this approach this service con�nued to make considerable progress in successfully
suppor�ng children and young people remain within or return to their family. Over the past
year there has been an increase in referrals to the FGDM service, from 58 (2021/22) to 99
(2022/23). During this period 57 families par�cipated in FGDM Mee�ngs and a further 15
families achieved a plan of support without the need for a formal mee�ng. Of the 57 families’
plans 34 children remained with their families or kinship carers or were returned to their
families, 7 families iden�fied supports to increase their network of support and 2 families
were supported to reconnect and establish a plan of contact. Feedback from children, young
people and families has been posi�ve. 
No  Circumstances Outcome
10 Pre-Birth  9 babies' home with parents
1 – baby – friends/family
22 Prevent Accommoda�on 11 –Home with parents
8 - With family/friends
1- Foster Care
16 Rehabilita�on Plan 8 – Returned to parental care
6 – with friends/family
1 – Foster Care NLC
1 -Children’s House NLC
7 Family Support 7 – Remained with parents
2  Family Time (Contact) Plan 2 – Reconnected with
parents/extended family 
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Families found this process inclusive, enabling and empowering:
Intensive Services
Our Intensive Service provides support to children, young people and their families to reduce
the likelihood of a breakdown in family rela�onships and children being cared for away from
home and through addi�onal investment since 2021 the service also supports care
experienced young people who have le� care across 7 days a week. Support comprises
intensive one to one support, paren�ng and family work, and group work programmes. Over
2022/23 the service provided support to 901 children and young people, represen�ng at 29%
increase compared to 20/21. The service provides support to over 30 young people and
families each weekend and works closely with the Social Work Emergency Service (SWES) to
co-ordinate the response required in rela�on to any children and families’ referrals received
at SWES. 
Joint Investigative Interviews – Implementation of the Scottish Child Interview Model
The Scottish Child Interview Model (SCIM) is a new approach to joint investigative
interviewing (JII) by Police and social work for child victims and witnesses. This approach is
trauma informed, maintaining the focus upon the needs of the child in the interview and
minimising the risk of further traumatisation, whilst seeking to achieve to best evidence
through improved planning and interview techniques. Lanarkshire was the first area to
implement the SCIM for JII model in Scotland in February 2020. The team have undertaken
1482 interviews utilising the SCIM for JII in the first three years of practice. Between Feb 2022
and Jan 2023 460 interviews were undertaken, with a disclosure rate of 71%. The three areas
of highest concern underlying the reason for JII are consistently children experiencing physical
abuse, sexual abuse and thirdly, domestic abuse. The data indicates that the age range of
children being interviewed is from 3 to over 16 years. As the interviewers have grown in
confidence, they have been successfully undertaking increasingly complex interviews
involving younger children and children who experience significant learning and or
communication needs. 
A significant shift in the SCIM approach to interviewing is in the preparation and planning for
the interview specific to the child’s needs and circumstances. This has been supported across
I am just so happy, my
family are finally chatting
It was just brilliant. It is really a
really worthwhile thing to do.
We are now all singing from the
same hymn sheet
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the local partnership and through contact with families to enable interviewers access
appropriate and relevant information to support the interview plan for the child or young
person. Feedback from children and their families has been positive about the experience of
the interview. Many children reported that they were “scared” or “worried” approaching the
interview venue, but on arrival the surrounding were “warm” and “friendly” with lots of
“colour” and “pictures”. 
2.4.8 GENDER BASED VIOLENCE 
Domes�c Abuse is a key priority for social work and its partners. In 2022-2023 there were
3221 domes�c abuse referrals. Domes�c abuse was also the second highest recorded
concerns for children at the �me of child protec�on registra�on. We therefore con�nued to
invest in two key approaches: Safe and Together and Family Prac�ce Up2U.
Safe and Together
The Violence against Women Strategic Group and Child Protec�on Commitee have provided
direc�on for the implementa�on of Safe and Together with social work staff having a key role
in embedding the model locally There are now 527 staff trained in Safe and Together (core
and overview), this includes social work, educa�on, NHS, housing and community and
voluntary sector. 
NLC had support from Improvement Service in 2022 to carry out a Baseline Evalua�on of Safe
and Together Implementa�on in North Lanarkshire. The informa�on gathered from this
evalua�on allowed an Ac�on Plan to be created with a focus on Communication of the Safe
and Together Model, delivery of Training to reach wider groups of professionals, to Support
Learning into Prac�ce, and How to Measure the Change. 
There are Safe & Together (S&T) Champions in each of the 6 Social Work teams, Intensive
Services and Corporate Paren�ng and locality managers and prac��oners’ access and
contribute to Safe and Together Case Consulta�ons. Prac��oners who are working with
families where domes�c abuse is an issue, can access support from the Safe and Together
champions and Trainers to look at a case through a Safe and Together lens.
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Work will con�nue with the Safe and Together Ins�tute and Improvement Service to support
ways in which we can measure change and the impact of the model and its approaches on
families affected by domes�c abuse. This will include mul�-agency case file audits and focus
groups with social work staff, trained in the model in their role as the lead professional. 
UP2U Family Prac�ce Model
The approach to addressing domes�c abuse and tackling its impact on families, is a
partnership approach. Social workers as the lead professionals are integral to assessment and
planning for families. 
As referenced in 2.3.5 above in collabora�on with Jus�ce Services, Children and Families, have
implemented this model to engage with individuals who are not mandated by the court but
who have recognised the need to address their abusive behaviours and its impact on partners
and as parents. 
The model is a trauma informed, rela�onal based, therapeu�c behaviour change programme.
with implementa�on supported by high quality training. It provides a framework to work in
partnership with parents and children, young people to address the impact of domes�c abuse
in their lives. It includes partner support to consider safety planning as well as offering
prac�cal and emo�onal support and includes 1:1 and groupwork support. 
The model allows for trus�ng rela�onships to be developed which support children/young
people and their voice to be heard, led around a family’s own experience and support
network. 
The Up2U Family Prac�ce Model compliments the Safe and Together Model, providing
addi�onal tools for social workers and support workers to use, suppor�ng families in the
model and approach which best meets their needs. 
2.5 ADULT SOCIAL WORK SERVICES 
As can be seen throughout this year’s report, there continues to be a range of challenges to
meet in the delivery of Adult Social Work Services. These include the legacy impacts of the
COVID pandemic, the increased demand for support across cared for/ supported people, as
well as unpaid carers, recruitment challenges, and the cost-of-living crisis. This report reflects
the challenges experienced in sustaining quality care in line with statutory and regulatory
requirements as well as work in redesigning and improving services to help progress
outcomes for individuals in receipt of support or services. 
During 2021/22 investment through the Winter Planning and Enhanced Support funding
stream from the Scottish Government was introduced to increase capacity in direct provision
as well as to improve assessment capacity connected and aligned through our business plan
to local operational and strategic priorities. Whilst some of this investment, for example in
the Home Assessment Team (HAT) is beginning to impact positively at service as well as
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individual level, the volume and complexity of demand in 2022/23, alongside ongoing
workforce challenges continue to create capacity pressures. Specific pressure points continue
in areas such as: Support at Home Mental Health Officer capacity and in adult protection.
The narrative below provides further detail on service activity, performance, innovation and
improvement as well as areas of challenge. 
EARLY AND PREVENTATTIVE INTERVENTIONS – RIGHT SUPPORT, RIGHT TIME 
2.5.1 GETTING IT RIGHT FOR EVERYONE (GIRFE) 
Getting it right for everyone (GIRFE) is a Scottish Government multi-agency approach to
health and social care support and services. It builds on existing adult best practice, as well as
learning from Getting It Right for Every Child (GIRFEC.) It aims to provide a model to deliver
the Community Health and Social Care Integrated Services framework which supports person
centred outcomes. 
In line with practice developments in North Lanarkshire and nationally over the past decade,
GIRFE is focused on providing a more personalised way to access help and support when
people need it. It aims to place the person at the centre of all decision making that affects
them, with a joined-up consistent approach regardless of the support needed at any stage of
life. 
It is intended that the GIRFE approach will ultimately form the future practice model of all
health and social care professionals and shape the design and delivery of services, ensuring
that people’s needs are met from young adulthood to end of life care. GIRFE is being co-
designed by pathfinder projects located in different local authority areas alongside the
Scottish Government and will be tested and developed to enable the approach to be more
widely interpreted and implemented in wider contexts. 
North Lanarkshire Health and Social Care Partnership (NL HSCP) is one of 10 pathfinders with
the progression of this work supported by the Scottish Government’s GIRFE Design School.
North Lanarkshire’s focus is on Frailty and Older People with the pathfinder linking to a range
of local as well as national aspirations, policies and strategies including: The Plan for North
Lanarkshire; the Health & Social Care North Lanarkshire Strategic Commissioning Plan and the
Frailty Strategy. It is planned that over the next 12 months, NL HSCP will progress a GIRFE
pathfinder initiative in Wishaw. Learning from this will inform a national sense-making
process for future expansion of GIRFE across North Lanarkshire and Scotland. 
2.5.2 MAKING LIFE EASIER 
The Making Life Easier team has two Disability Informa�on Officers and a newly recruited
Resource Worker. Making Life Easier (MLE) is an online resource offering all residents of North
Lanarkshire the tools to live ac�ve and healthy lives, self-manage their health condi�ons and
providing access to direct supports and services.  
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The team is ac�vely promo�ng Making Life Easier and the services available across North
Lanarkshire through par�cipa�on in events, presenta�ons to local support groups and most
recently with informa�on stalls working in partnership with NL Libraries, University Hospitals,
RNIB and St. Andrews Hospice. Whilst new addi�ons to the website include Long Covid Rehab
Team and Assis�ve Technology Team services. Planned development work includes changes
to the user journey, simplifying assessment outcomes and an interac�ve body map. 
In 2022/23, 11,566 people in North Lanarkshire used MLE, this is a 43% increase on the
previous year. Of these users, 87.7% were new visitors and 1,023 people completed a self-
assessment with a further 465 people comple�ng a LifeCurve™ assessment. 
Making Life Easier con�nues to be a reliable support for all. 
Making Life Easier website 
X (Twiter Account) 
2.5.3 ASSISTIVE TECHNOLOGY 
The ethos of the team is to ‘Think Tech First’ and the ambi�on is to achieve beter outcomes
for people and their carers. From the team’s incep�on they have worked �relessly to promote
technology across the partnership. There is a simple accessible referral process and the team
assist from advice to installa�on and instruc�on in the use of equipment.  
During 2022/23 the team has par�cipated in 53 events, mee�ngs and presenta�ons across
the partnership and for external agencies and built strong links in locality teams, have been
providing a tech advice duty service for Access Social Work and are about to embed the same
model into the HAT (Home Assessment Team) to further the ‘think tech first’ agenda. The aim
is that the considera�on of a technology solu�on is at the start of any assessment journey in
health and social care North Lanarkshire.   
The assis�ve technology flat remains an innova�ve project showcasing a mixture of service-
provided equipment and mainstream technology, focusing on promo�ng safety, enhancing
wellbeing, and suppor�ng choice for people.    
Over the repor�ng period there have been 406 referrals to the assis�ve tech team. There has
been a marked increase of uptake from other staff members as well as internal and external
agencies in visi�ng the assis�ve technology flat. This has in turn seen an increased interest in
technology and more requests for NLC-provided items. From January to June 2022 to January
to June 2023 there has been an increase of 162% in tech flat visits. 
An interac�ve magazine using the Paper Tiger pla�orm to provide more informa�on about
the service is accessible via the link below. 
Assis�ve Technology Team Page Tiger 
Assis�ve Technology catalogue Page Tiger 
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2.5.4 COMMUNITY ALARMS 
The Community Alarm Service supports vulnerable service users to remain safely in their own
homes. providing a service that gives both the service user and their family reassurance that
help is always available if required. The service operates 24 hours a day, every day of the year
and supports over 7,000 people living within their own homes across North Lanarkshire. A
community alarm can consist of a standard alarm base unit and pendant alarm and,
depending on the person’s level of need, addi�onal devices such as bed and epilepsy sensors,
fall detectors and GPS devices can be used to ensure any safety concerns are sa�sfied. 
The Community Alarm Service provides a full call monitoring service with calls received at a
central alarm receiving centre where handlers assess each contact to gain insight into
presen�ng issues and needs and risks. These can include maters such as falls, failure to reply
to the call handler and ac�va�on of smoke alarms with responses including dispatching a
home support worker, contac�ng family/friends to respond, or contac�ng emergency
services. 
On average the response teams atend more than 400 service users who experience uninjured
falls per month. This is of significant benefit to the Sco�sh Ambulance Service and the
individual, as it minimises the �me someone waits for assistance while easing resource
requirements for ambulance staff to atend quickly. 
Recognising the benefit of high service standards, the team are members of the Telecare
Services Associa�on and registered with the Care Inspectorate.  The recent inspec�on of the
service was posi�ve, in rela�on to the quality of service provided. 
Analogue to Digital
The analogue to digital telecare transi�on is a major change project with considerable
associated challenges for our Community Alarm Service through the transi�on. This work is
progressing and to date 2820 of 6500 Community Alarms have been exchanged with new
hybrid Digital Alarms. This workstream will con�nue over the next 18 months to ensure all our
community alarms are replaced prior to the 2025 deadline. The current Alarm Receiving
Centre will also be transi�oned to a fully digital solu�on in the next 18 months, bringing with
it many benefits including increased resilience, enhanced end user experience and
opportuni�es for proac�ve person-centred solu�ons to be implemented. 
2.5.5 EQUIPMENT & ADAPTATION SERVICE (EAS) 
The Equipment & adapta�on service, con�nues to support residents of north Lanarkshire,
proving equipment and adapta�ons. In addi�on, we provide NHS Lanarkshire equipment pan
Lanarkshire. The service has con�nued to deliver full services despite remaining challenges of
wai�ng list from covid and staff vacancies and have recently appointed to most outstanding
posts. 
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Over the last year 209,837 pieces of equipment were delivered by the service and a total of
3353 adapta�ons spanning privately owned, public rented and Housing Associa�on
proper�es. 
We have recently commenced a review of the service to ensure that we are mee�ng the future
demand needs of service users and their carers’. In addi�on, we are in the process of
purchasing a new computer order system to streamline processes and improve service
delivery spanning the Partnerships. 
2.5.6 LOCALITY SUPPORT SERVICES 
The six Locality Support Services (LSS) provide self-directed, strength-based support to adults
who have a disability/long term health condi�on to have healthy, ac�ve, inclusive lives in their
communi�es. LSS use “service last,” approach – ensuring that people exercise choice and
control over progression to outcomes. Following assessment, LSS provides people with
appropriate support to help meet their needs and desired outcomes. The aim is early
interven�on, to maintain independence and to promote self-management. Reviews take place
at least six monthly with the supported person central to the process. The service offers
flexible support across 7 days including evenings. 
At referral, to minimise reliance on services, people are supported to iden�fy and consider
opportuni�es available to them through natural connec�ons such as family as well as through
their local community. Support may be for example, to strengthen connec�ons, provide travel
training or budge�ng support. Effec�ve community mapping and local area co-ordina�on has
furnished LSS with detailed knowledge of local resources. Sharing buildings has increased
opportuni�es for connec�on with other team and has been benefited partnership working. 
Strong links with parents/carers are maintained and LSS work closely with Lanarkshire Carers
who progress Adult Carer Support Plans. This includes working with families to access support
and forward plan, including to a �me when they may no longer be able or around to provide
care. This support o�en incudes suppor�ng families to consider support for the cared for
person through an individual budget or a carer budget, within the wider approach to Self-
Directed Support (SDS). 
The Care Inspectorate grades for the LSS’s are currently overall 5 (very good) with no areas for
improvement or requirements. 
2.5.7 INTEGRATED DAY SERVICES 
Integrated Day Services for Older Adults have continued to work with an aim to support
people with complex support needs to continue to live in their own homes safely, often
preventing admissions to hospital. All services have now returned to working as a building-
based service and Locality Link community groups are now fully up and running.  This support
is still reduced for 5/6 services due to non-site interventions from health professionals.  Since
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returning to full-service the Integrated Day Service has noted an increase in pressures due to
challenges in other areas of the system and further review activity is planned to ensure service
design meets ongoing need. 
SUPPORT AT HOME 
2.5.8 HOME ASSESSMENT TEAM 
The Home Assessment Team (HAT) has a mul�-disciplinary approach to person centered care
and consists of Home Support staff, AHP’s, Clinical Responders and Social Work staff
facilita�ng ‘Home First’ principles, enabling people to be supported to return home for a
period of assessment. This also reduces the pressures associated with having to make life-
changing decisions around longer-term care from a hospital se�ng. 
As reported in the 2021-2022 CSWO report, The HAT so� launch took place in Wishaw on the
25 April 2022 taking referrals from University Hospital Wishaw/ Monklands and on the 15
August 2022 this launch was extended to both University Hospital Wishaw (UHW) and
University Hospital Monklands (UHM) considering the North Locality. 
By the 26 August 2022, 73 pa�ents in total had been referred to and supported by HAT across
Cumbernauld and Wishaw rising to 172 by November 2022 as team capacity expanded
through recruitment. 
As of 31 March 2023, 442+ individuals had been discharged through HAT from our acute
se�ngs across Lanarkshire. All involved have successfully been assessed in their own home.
The largest service provided to date through HAT remains our Home Support service with an
input of 67%, down 4% from the previous year however most recent North Lanarkshire figures
inform us that by the end of the 2-week assessment period input from Home Support in 51%
of cases support decreased to zero with a 16% decrease in those who con�nue to receive a
service. A further 30% remained the same with 2% requiring an increase. 
As well as con�nuing to work collabora�vely with hospital discharge hubs and clinical teams
to support these �mely discharges HAT have now begun to work alongside Hospital @Home
to develop a pathway to enable people to remain at home or to support avoidable admission
due to social/personal care requirements. 
2.5.9 HOME SUPPORT SERVICE 
The Home Support Service con�nues to provide care to around 3200 people at home in any
one day. The service received more than 3,500 referrals during this repor�ng period from
individuals seeking a Home Support Service. This resulted in nearly 6,000 people accessing
the service at some point throughout the year a 10% increase on 2021/22. 
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The service provides on average 25,500 hours of support on a weekly basis again a 10%
increase on the previous year, with around 70% of this provided by NLC in house services. The
remaining 30% is delivered by our partners in the independent sector. 
As noted in the 21/22 CSWO report maintaining responsive, high-quality support at home for
those who require this has con�nued to present challenges over the past year, due to
con�nuing increase in demand. 
As illustrated above work has con�nued to focus on early interven�on and preven�on with
the Home Assessment Team (HAT) driving a programme of reablement, ensuring that service
users poten�al is maximised, thus reducing the reliance on paid supports with early
interven�on and technology-based solu�ons being provided. 
Recruitment and reten�on of key posts within the Home Support Service has remained
challenging, resul�ng in key gaps within each of the locality Home Support Teams impac�ng
on the responsiveness of the service and staff morale Whilst this also reflects na�onal
challenges in recruitment and reten�on in social care and pending ongoing service redesign
ac�vity interim ac�ons have been taken to try to address this posi�on as reflected in Sec�on
5 of this report. 
As part of a wider review of the Home Support Service it was evident that the new structure
and model of service delivery within the partnership did not have the impact expected, with
some of the opera�ng difficul�es atributed to the current service delivery model. A
benchmarking exercise is planned and the learning from this will be incorporated into the
workstreams leading on the review of the service. 
The current opera�ng model was originally devised in 2018 and implemented in 2020,
however the current opera�onal landscape has changed significantly over the last three years
and a review of our current opera�ng model has been moving forward at pace, with a new
model being devised to address current challenges and provide sustainability. The overall
inten�on is to develop and deliver support arrangements that have a stronger fit with the
na�onal personalisa�on agenda. 
Approval was given for the service to move forward with a tender for a dynamic scheduling
system which will benefit Home Support workers in the community and for those who
schedule the care and support for the wider workforce. In addi�on, implementa�on will have
a posi�ve impact on service efficiency and improvement. 
The service has con�nued to work with Care Inspectorate colleagues, in delivering
improvements within the service.  From inspec�ons, several requirements and areas for
improvement were iden�fied as consistency and quality of care for some people in receipt of
support were impacted by demand and staffing pressures.  Whilst strengths highlighted
through inspec�on included good infec�on preven�on and control prac�ces, staff and a
suppor�ve management team, gradings in two locali�es temporarily fell to ‘weak’ before
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being raised to ‘adequate’ following improvement priori�es being met. While progress has
been made, significant work is ongoing to work towards restoring the previously high-level
grades and to ensure that all those who receive as service have a posi�ve experience, 
2.5.10 TRANSFORMATIONAL SDS AGENDA 
The overarching aim of the SDS transforma�on in North Lanarkshire is aligned with the
inten�on and values underpinning the SDS Act 2013 - to support and empower people to
achieve the outcomes that are important to them, to lead full and meaningful lives, and to
par�cipate in and contribute to their communi�es.  
Our approach and refreshed strategy con�nue to have a sustainable impact in building
resilience in the whole system suppor�ng people and communi�es in North Lanarkshire and
upon the strong founda�ons and value base we have created. Locally, our approach to SDS
starts with the person and their personal resources, wider family and friends, community
resources and community solu�ons, as well as targeted supports or services. This approach
reinforces that self-directed support encompasses everything available that helps someone
live their life and moves away from SDS as being seen solely as an individual budget to our
approach to delivering outcomes and social care in North Lanarkshire. 
Over the past year, several workstreams were established to take forward the aims of our
Transforma�onal Agenda. These workstreams are progressing the development of an updated
local SDS Strategy for North Lanarkshire. 
The membership of each workstream includes representa�on from community and third
sector organisa�ons, independent care providers, health and educa�on colleagues and carer
organisa�ons enabling co-produc�on of the SDS Strategy while also strengthening the key
principle of partnership working to promote earlier preventa�ve and proac�ve approaches to
mee�ng outcomes. 
Individual Budgets
While there is a focus on preventa�ve and proac�ve interven�ons, significant support
con�nues to be provided in North Lanarkshire by way of individual budgets for those with
cri�cal or substan�al ongoing need. 
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The number of people receiving an individual budget within the 22/23 year was 2381. With a
total of 347 Direct Payments (Op�on 1). As with SDS budgets noted above, these figures
include all children, adults and carers. 
Individual Budgets have increased by 56% since last year. A contributory factor to the increase
has been the introduc�on and embedding of the Self-Directed Support with Care at Home
Flexible Framework which has seen the move for many people from tradi�onal home support
service provision to Individual Budgets, to date a total of 1019. 
2.5.11 COMMUNITY LIVING CHANGE FUND/COMING HOME 
In line with Scottish Government recommendations made within the Coming Home
Implementation Report, and more recently the allocation to North Lanarkshire Health and
Social Care Partnership of £1,298,332 from the Community Living Change fund, a program of
work is being undertaken over a three-year period (2021-2024), to support the strategic
objectives of:
• Reducing delayed discharges of people with complex needs.
• Repatriating those people inappropriately placed outside of Scotland.
• Redesigning the way services are provided for people with complex needs. 
This initiative will build on the work already well established in North Lanarkshire and
evidenced through our positive balance of care data. North Lanarkshire has the highest
proportion of people aged 18 and over with long term needs who receive personal care at
home in mainland Scotland and has the lowest placement rate for all adults aged over 18 in
Scotland, which is over 30% lower than the Scottish average. 
This additional investment has provided an opportunity to review the current situation post-
pandemic and compliment the national work being undertaken to develop a dynamic
discharge register for those with the most complex needs. A multi-agency team lead by Health
and Social Care Partnership has been established and has begun the personal action planning
process. 
A Coming Home Implementation group has also been established with two subgroups
overseeing the individual circumstances and planning requirements and planning the
strategic developments required to minimize the risk of people needing to leave the area to
receive the support and care they need. For the relatively small number of individuals
currently placed out with North Lanarkshire and following appropriate assessment including
risk assessments, planning will facilitate appropriate interventions to ensure individuals can
come home safely. 
STATUTORY INTERVENTIONS: 
2.5.12 MENTAL HEALTH OFFICERS SERVICE AND ADULTS WITH INCAPACITY ACT (SCOTLAND)
2000 
Mental Health Officers (MHO) are social workers with a minimum of two years post qualifying
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experience who have gained Mental Health Officer Award (MHO award) Statutory duties for
MHO’s are set out in the Adults with Incapacity (Scotland) Act, 2000; the Mental Health (Care
and Treatment) (Scotland) Act, 2003 [MHCTA]; the Criminal Procedures (Scotland) Act, 1995;
Criminal Justice (Scotland) Act 2016 and the Adult Support and Protection (Scotland) Act,
2007. The implications of emergent court judgements emphasising the significance of
European Convention of Human Rights and the United Nations Convention on the Rights of
Persons with Disabilities in statutory decision making, combine to place heavy demands on
the current resource. Additionally, new duties for mental health officers were introduced in
the implementation of the Mental Health (Scotland) Act, 2015. 
The Chief Social Work Officer holds overall statutory responsibility for the governance and
the management of welfare guardianship orders granted to the local authority, and for
overseeing the supervision of private guardians in their role and function as welfare guardians.
The day-to-day management of these statutory responsibilities are delegated to Mental
Health Officers and Social Workers and overseen by managers within adult social work. 
Adults with Incapacity Act (Scotland) 2000 
The above chart shows the monthly running total of private and local authority
welfare/financial guardianship orders held for individuals in North Lanarkshire over the period
April 2022 un�l March 2023. 
The total number of guardianship orders in place in the North Lanarkshire Council area at the
end of March 2023 was 1051 with 804 private and 207 local authority orders. The North
Lanarkshire total figure cons�tutes 6.15 % of the na�onal total. The local authority has a
statutory responsibility to provide supervision and support to all Private Guardians and to
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undertake reviews of how the powers are being used on a regular basis, unless it is formally
agreed that this is not required. In rela�on to local authority welfare guardianship powers,
these are also reviewed regularly either by a Designated Mental Health Officer or Social
Worker 
During this period as referenced in 3.1.6 below, two Large Scale Inves�ga�ons were
undertaken under Adult Protec�on processes with respect to Care Homes/Establishment for
those with complex needs. The co-ordina�on of these inves�ga�ons and associated statutory
ac�vity, required liaison with home local authori�es, to ensure individuals rights were
safeguarded and needs appropriately supported. As in the previous year this placed
substan�al addi�onal demands on North Lanarkshire MHO and social work resources. 
New requests for Private AWI 
AWI Orders April 2022 - March 2023 
Over the period April 2022 to March 2023, 218 requests were received for Mental Health
Officer reports to accompany new guardianship applications. In comparison with the previous
year this shows an increase of 83 reports. These applications were inclusive of welfare
guardianship orders and renewals both private and Local Authority which is an Increase in all
applications since the previous year. 
Mental Health (Care and Treatment) Act 2003 and Mental Health (Scotland Act 2015)
National trends for civil detentions under the Mental Health (Care and Treatment) (Scotland)
Act 2003 have continued to rise both nationally and locally. In North Lanarkshire there has
been a decrease in the number of Emergency Detention Certificates (down 38%) and Short-
Term Detention Certificates (down 7.9%), whilst the number of Compulsory Treatment Orders
has increased (2%) since the previous year. The total number of supervised Forensic orders
has also decreased. We continue to maintain a higher than the national average rate of
consent to Emergency Detention Certificates, an area of national focus given the checks and
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balance this provides within the system. This year, MHO’s have however refused consent to
11 Short Term Detentions, 27 less than the previous year. 
Total Emergency Detention consents [164] 101
Total Emergency Detentions where no consent was
sought [35] 76
Consent refused by MHO - Emergency Detentions [3] 0
Total Short Term Detention consents [236] 247
Consent refused by MHO - Short Term Detentions [38] 11
Total Compulsory Treatment Orders [186] 191
Total Forensic Report requests [32] 28
Total Forensic orders supervised (CORO\CO) [30] 17
2021-2022 data highlighted in red. 
Quality Assurance, Continuous Improvement and Involving Lived Experience 
North Lanarkshire Council recognise that, MHO involvement in the social work and care
management role of adults with complex needs in relation to decision making capacity and/or
or those who experience severe and enduring mental health difficulties, can offer much
better outcomes for individuals because of the knowledge and skill base MHOs retain whilst
ensuing human rights are central to intervention. Nevertheless, the increasing demand on the
service coupled with decreasing numbers of MHO’s and the national difficulty around
retention and recruitment has necessitated the decision to that MHO workloads are ring
fenced and deal with statutory work only. Care management inclusive of SDS has started to
be reallocated to locality social work teams from the MHO service. This will be reviewed
regularly and when the MHO service is in a better position a move to return to a more holistic
approach will be considered. 
As part of our quality monitoring approach, we have introduced new arrangements for
seeking feedback directly from people who access services and their families/carers, which
will help us shape and improve service delivery. We are also introducing self-evaluation and
auditing processes for statutory MHO reports and have undertaken a trauma informed walk
through of the service to ensure best practice and continuous improvement. 
Service Recovery and Redesign 
As discussed in previous reports the pandemic on service required rapid development of
remote working and centralising processes across the MHO service. Whilst there has been a
return to face-to-face assessments, meetings, and MHO forums we have also continued to
benefit from the flexibility remote ways of working can offer service users and staff alike with
MS TEAMS and ‘Near Me’ service. The centralisation of key functions created many benefits
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to managing pressures across the service in relation to staffing, workload and sharing
knowledge and experience and a centralised priority allocation process continues to be in
place as a way of addressing the pressures across the service however in response to concerns
that a fully centralized model may inhibit integrated working at local level a survey was
conducted across the MHO service and a follow up development day held to discuss findings
From the development day an agreed Action Plan was formulated to move towards a Locality
Based MHO Service. 
To support service recovery and in line with the agreed Action Plan it was identified that
recruitment would be integral to this success. Further information on how the service is
innovating and using temporary capacity funding to support recruitment and development of
MHOs to address capacity issues in the face of a chronic shortage of MHOs nationally is
included in Section 5 of this report. 
3 PUBLIC PROTECTION 
3.1 ADULT SUPPORT AND PROTECTION 
3.1.1 ASP REFERRAL TRENDS 
During this period North Lanarkshire, received 3034 ASP referrals, an increase of 25%
compared to 2021/22 (2,434 to 3034). This is the fourth consecutive year that an annual
increase has been measured. Referrals from NHS colleagues continue to rise, showing a 23%
increase compared to last year from 473 to 583 whilst adult support and protection referrals
from Police Scotland have decreased 13% from 380 to 330. Social Work referrals increased
10% from 370 to 408. While Scottish Fire and Rescue increased 30% from 86 to 110. 
Care homes were the highest ASP referrer group in 2022/23 with 31% (933) of all ASP referrals
received to localities and SWES. This demonstrates a steep rise in referrals from care homes
in comparison to 2021/22 measuring a 105% increase from 455 to 933 in part reflecting the
challenges in managing increasing complexity of care needs within group living settings.
Monitoring and support in this area is provided by colleagues in Quality Assurance. In
addition, a pan Lanarkshire task group has been set up by North and South APCs with all care
home stakeholders involved and the aim to provide support to care homes to achieve a
balanced and consistent approach in relation to ASP referrals and decision making. This will
involve undertaking a survey with care home staff on their current level of understanding of
ASP and targeting future training needs based on the responses given. 
Whilst Police ASP referrals have decreased, Police ‘Adult Concern reports’ continue to
increase. there were a total of 4,009 Police ‘Adult Concern’ Reports received during this
period. Since the same reporting period last year there has been a 3% increase in police ‘Adult
Concern’ reports (from 3885 to 4,009). 
In a change from the previous reporting year, Physical harm was the most common referral
type (48%) 1442 of all referrals received. In analysing the reason behind the sharp increase in
referrals featuring physical harm this can be closely linked to the large number of care home
referrals received often resulting from a witnessed/unwitnessed fall of a resident. As noted
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above, ongoing work with care homes and key stakeholders in relation to ASP referrals and
decision making. Emotional and Psychological harm remains high, measuring (26%) 802 of
referrals received. 
It has been recognised in research that self-neglect cases can be some of the most complex
to manage for practitioners, as they are fraught with issues that cut across ethical, legal and
practical considerations. Raising awareness of such issues for multi-agency practitioners has
been a key focus within the Multi agency forums and within ASP multi agency training. For
this period, there were 278 self-neglect cases which measure 9% of total ASP referrals. Self-
neglect referrals continue to rise, referrals have increased 15% in comparison to last year
(from 241 to 278). 
3.1.2 ASP INVESTIGATIONS 
There were 399 inves�ga�ons carried out in 2022-23 which marks an 8% reduc�on from last
year (from 433 to 399). 13% of the total number of ASP referrals received progressed onto a
full inves�ga�on. This percentage conversion rate has reduced by 5% since the same �me
last year (from 18% to 13%). 
3.1.3 CASE CONFERENCES 
There were 69 ASP ini�al case conferences and 117 ASP Review case conferences held for
2022 - 23. This means there has been an 8% decrease in those cases that progress from
inves�ga�on onto ini�al case conference (from 25% to 17%). 
3.1.4 STATUTORY ORDERS 
For the period 2022/23, North Lanarkshire Council, as part of Health and Social Care North
Lanarkshire implemented thirteen (15) ASP Protec�on Orders, as follows: 
Types of Protec�on Orders
Number of Protec�on
Orders granted 
Assessment Order 0 
Removal Order 7 
Temporary Banning Order 1 
Banning Order 0 
Temporary Banning Order with
Power of Arrest 4  
Banning Order with Power of
Arrest 3 
Total 15 
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North Lanarkshire Council’s ASP policy and procedures are currently under review. These will
be updated in line with new Sco�sh Government codes of prac�ce. Revised policy and
procedures will be built into the new ‘mosaic’ social work system, the first dra� of new
procedures is expected November 2023. 
3.1.5 APPROPRIATE ADULT SERVICES 
In January 2020, Appropriate Adults (AA) Services across Scotland became a statutory func�on
via part implementa�on of the Criminal Jus�ce (Scotland) Act 2016. This now means that a
statutory duty is placed upon Police Scotland to request an Appropriate Adult, while the
Council has a statutory duty to provide Appropriate Adult Services, and the training of AA’s.
The Care Inspectorate has the duty to assess the quality of AA Services. 
In North Lanarkshire, AA Services are currently arranged, delivered, and fully funded by North
Lanarkshire Council. Currently, there are 28 employees trained to perform the AA role whilst
balancing the day-to-day commitments across Council Services e.g., Social Work and Home
Support Services. Training is outsourced and delivered through partnership with Edinburgh
City Council. Another training cohort will take place in October where it is an�cipated a further
20 staff will be AA trained. AA service operates within office hours and via SWES. 
In 2022/23 the AA service responded to 59 referrals from Police Scotland. On 2 occasions the
AA service was unable to provide an appropriate adult to police at the �me of the request
whilst on 2 occasions police cancelled their AA request. 
The primary reason police requested an AA was due to an adult being diagnosed with a
learning disability (33 of 59 requests). 28 police requests related to facilita�ng a
vic�m/witness statement and 22 requests involved mul�ple police procedure e.g., Police
Interview Rights of Suspects (PIROS), Cau�on, Interview, Charge The primary crime type AAs
were requested to atend involved crimes of indecency (38 from 59). 
North Lanarkshire Council have recently recruited a social worker to the adult social work
team based in headquarters who will, as a test of change, temporarily lead on and develop
the appropriate adult coordinator role. This is in line with local authori�es' statutory duty to
create a designated post for the appropriate adult service. 
3.1.6 LARGE SCALE INVESTIGATIONS 
An LSI may be required where there is reason to believe that adults who are residents of a
care home, supported accommodation, an NHS hospital or other facility, or who receive
services in their own home may be at risk of harm due to another resident, a member of staff,
some failing or deficit in the management regime, or in the environment of the establishment
or service therefore in circumstances where risk may pertain to more than one individual 
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North Lanarkshire Council commissioned and carried out two ASP Large Scale Inves�ga�ons
(LSI) rela�ng to care homes during this period, one of which was commenced in the previous
repor�ng year. 
The first LSI commenced in March ‘22 and was concluded mid-June ’22 in response to several
prac�cal and procedural areas within the care home which caused or was likely to cause direct
harm to residents. Following evidence gathered by social work and partners, an ac�on plan
was developed in conjunc�on with the care home with the view of reducing risk to residents
which was successful in reducing mul�ple areas of risks for residents and achieving beter
outcomes in their lives. 
The second LSI was commenced in December 2022 and con�nued beyond end of March 2023.
The social work locality response has been �meous and robust and involves a significant
resource in inves�ga�ng harm and coordina�ng a response to the iden�fied risks. This LSI
involves several agencies who con�nue to implement the agreed protec�on plan in reducing
risk to residents. 
It should be noted there is no �mescales on how long an LSI should last, the average length of
an LSI is between 2 and 4 months however the key outcome for every LSI is that adults will be
safer, beter supported and enjoying a beter quality of life. 
3.1.7 JOINT INSPECTION OF ADULT SUPPORT AND PROTECTION IN NORTH LANARKSHIRE 
The final report of the Joint Inspection for Adult Support and Protection was published on
22nd November 2022. The inspection findings are largely positive and recognise the hard
work and commitment of staff across the partnership over the last two years. 
The inspection evaluated local performance against two key questions:  
1. How good were our key processes for adult support and protection? 
The inspectors concluded that our key processes for adult support and protection were
effective.  There were clear strengths supporting positive experiences and outcomes for
adults at risk of harm, which outweighed the areas for improvement.  
2.How good was our strategic leadership for adult support and protection? 
The inspectors considered that our strategic leadership for adult support and protection was
effective and demonstrated major strengths, supporting positive experiences and outcomes
for adults at risk of harm. 
Key strengths and areas for improvement were identified as follows: 
Strengths: 
• Adults at risk of harm had improved safety, health and wellbeing because of the
diligent work of partnership staff.
• The partnership conducted initial inquiries into the circumstances of adults at risk of
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harm efficiently and effectively. 
• Independent advocacy for adults at risk of harm was a key strength for the
partnership. Adults at risk of harm derived considerable benefit from the support they
got from capable independent advocates. 
• The partnership’s strategic leaders enabled a culture of strong, credible, strategic
partnership working for adult support and protection. 
• Strategic leaders initiated rigorous, multi-agency quality assurance and audit work for
adult support and protection. This was a key facet of the partnership’s convincing
capacity for improvement. 
Areas for Improvement: 
1.a.  The partnership should improve the quality of chronologies for adults at risk of harm. 
1.b.  The partnership should improve both the presence and quality of protection plans. 
2.  The partnership should always hold initial adult protection case conferences promptly
when required. The police should attend all initial adult protection case conferences
they are invited to. 
3.  The adult protection committee should consider securing the direct representation
from adults at risk of harm and their unpaid carers. Thus, it would benefit from their
lived experience of adult support and protection. 
Inspectors noted a small number of other areas for consideration by the partnership but also
reflected within the report confidence in the partnership’s capacity for improvement. 
Next Steps: The Partnerships’ Inspection Improvement plan has been agreed by the Care
Inspectorate who will monitor progress for 1 year. The Care Inspectorate continue to express
confidence regarding our proven ability to make improvements. 
This report was welcomed as a fair assessment of our practice which largely reflects our own
understanding of our position. The findings were reported by the Inspectors as ‘strong and
sound’ for the partnership. Recognition of our clear strengths are welcomed, along with those
improvements, which the Inspectorate indicate they are confident of our capacity to meet. 
3.2 MAPPA (MULTI AGENCY PUBLIC PROTECTION ARRANGEMENTS 
Justice social work services have a key role in respect to MAPPA arrangements as lead agency
for high-risk offenders subject to statutory supervision. As such the service works closely with
the council’s housing service and other responsible authorities including, Police Scotland, NHS
and the Scottish Prison Service to assess and manage the risk posed by sexual, violent and
other risk of serious harm offenders. 
Whilst activity is operationally managed within relevant agencies. Multi-agency oversight and
co-ordination is supported by a small pan-Lanarkshire team and Strategic Oversight Group
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(SOG) which is chaired on a rotational basis by North and Lanarkshire CSWOs and the Public
Protection Superintendent, Police Scotland. An annual MAPPA report provides information
on the ongoing local implementation of MAPPA arrangements, key priorities and activity
statistics. The report for 2022/23 will be published on 27/10/23. Add link when available. 
Of the 787 individuals in custody or in the community in Lanarkshire subject to MAPPA as of
31/3/23, 54% (425) were the responsibility of North Lanarkshire authorities. Overall, the
number of individuals managed under MAPPA have grown significantly since arrangements
were established 16 years ago. This slowed during the Covid-19 Pandemic but has increased
annually since then, with a 9% growth last year alone. In both North Lanarkshire and pan-
Lanarkshire previously there was again a small increase between 20/21 and 21/22 however as
in other areas of the justice system it difficult to clearly separate underlying trends from the
impact of the pandemic. MAPPA related activity is however a key aspect of justice social work
workloads. 
In March 2022, MAPPA partners attended a practice event to consider collective practice in
terms of Environmental Risk Assessment. This was informed by a recent Significant Case
Review from another area where development opportunities had been identified. The event
provided opportunity for operational partners to physically meet in a way that had not been
possible for some time because of pandemic restrictions. Such was the response to the event
that partners have committed to a continuous schedule of themed operational development
events, hosted across both North and South Lanarkshire which will contribute to the ongoing
strengthening of practice and the establishment and maintenance of key professional
relationships. 
Whilst the statutory activity above is categorised in distinct strands there is a clear interface
across the different areas of public protection requiring joint working across all social work care
groups and partnership arrangements. For example, there is an increasing number of older
individuals and those with substantial care needs who are managed under MAPPA requiring
close working between adult and justice services. There is also a strong interface between
justice services and child protection whilst domestic abuse and violence against women link
strongly to wider public protection processes. All social work staff are therefore trained and
expected to develop core knowledge of the range of protection procedures and
responsibilities. Statutory public protection interventions and processes are also part of a
wider continuum of safeguarding and community safety activity in which social workers are
involved, some of which are reflected in earlier sections of this report. Additional examples
of key priority areas for social work and partners where practice is evolving and innovating to
strengthen the protection and wellbeing of our communities are detailed within this report. 
3.3 CHILD PROTECTION 
There has been a significant rise (65% 18/19 to 22/23) in child protection referrals as
illustrated below – 
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Year
Number Of
Referrals Investigations
% of Referrals
Proceeding
to
Investigations
Number of
Investigations
that
Proceeded to
Case
Conference
Number of
Registrations
from Case
Conferences
2022/2023 1895 775 41% 264 198
2021/2022 1714 754 44% 229 177
2020/2021 1482 831 56% 261 199
2019/2020 1617 800 49% 339 254
2018/2019 1150 642 56% 329 251
2017/2018 1030 692 67% 340 252 
This is due to our child protection framework supporting increased consistency in practice,
recognition of all forms of harm, strengthened by refreshed IRD guidance. While we have not
seen a rise in the numbers of children whose names are placed on the Child Protection
Register, there has been an increase in registration of older children aged 12 +. What this
indicates, in part, is that practitioners, supported by our commitments to keep The Promise
and UNCRC and investment in contextual safeguarding, are increasingly focussing on and
recognising the protection of older children and their rights. The service has continued to
work with the partners in the Child Protection Committee to monitor and understand the
relationship between child protection referrals and rates of registration to ensure the right
children get the right support when they need it. 
In April 2023, the partnership was informed that a Joint Inspection of services for children and
young people at risk of harm would take place over the period from April to September 2023.
The outcome of this inspection will be reported through committee and within the next CSWO
Annual Report 
3.4 WIDER SAFEGUARDING ACTIVITY 
3.4.1 CONTEXTUAL SAFEGUARDING AND PROTECTING YOUNG PEOPLE FROM HARM OUTSIDE
THE HOME 
The service has con�nued its work towards embedding the Contextual Safeguarding approach
to protect young people who are at risk of harm and or exploita�on in the community.
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62 
Alongside our bespoke online training module, where approximately 400 staff from across the
council have undertaken the two hour learning- we developed a theory of change to illustrate
what we want to achieve and iden�fy priori�es: Developing North Lanarkshire’s Response to
Extra-Familial Risks and Harms - Overview | Rise 360 (ar�culate.com) 
The approach has now been strengthened through the embedding of a mul�-agency Young
People’s Safeguarding panel (to coordinate ac�ons to protect young people) and over
2022/23, around 30 young people were considered through this panel alongside discussions
about their periphery peers, dynamics of key rela�onships, safety of places they spend �me
and key conversa�ons around choice, empowerment, voice and trust. Staff have access to
consulta�ons to promote their confidence and to offer containment with the emo�onal and
ethical demands associated with managing complex risks. As a service we have worked to
ensure that the trauma young people experience is understood and sensi�vi�es to this are
integrated into our prac�ce. The University of Sussex has been researching our work, with
early evidence that trauma informed prac�ce is beginning to make a difference. Some key
highlights have been that the approach supports workers to: 
• Priori�se who young people are and what they could be – rather than the risks that
they face – when describing them to others 
• Iden�fy young people’s experiences of trauma and consider these when developing
plans to support them and meet their needs.
• Iden�fy services and rela�onships in community se�ngs that could offer sustainable
safety to young people beyond the life of an interven�on. 
Another key aspect of addressing the harms faced by children and young people in the
community is our approach to responding to children reported as missing to the Police.
Recognising the importance of early support for children who are reported missing, the social
work service con�nues to lead a weekly mee�ng to discuss the circumstances of all children
and young people reported to the Police as missing. We also con�nued to commission a
dedicated service from Barnardo’s to undertake Return Discussions available to all children
and young people who are reported missing, regardless how many �mes, in recogni�on of the
poten�al harms. The mee�ng is mul�agency and discusses the circumstances of the missing
episode and looks at what, if any, addi�onal supports the child, young person or their family
may need to prevent further missing episodes. 
Although the number of young people reported as missing has con�nued to rise since 2020
(342 as opposed to 185), there has been a significant change from where the children and
young people have been reported missing. In 2020/21 49% of missing episodes were of
children living in Children’s houses within North Lanarkshire. Last year this reduced to 17%.
This change is in part due to the proac�ve and rela�onship-based approaches taken by our
Children’s house staff in collabora�on with the police. 
Most children and young people reported missing from home are not known to social work
services (as seen in diagram below). Over 22/23 167 return home discussions (RDs) were
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completed for 115 young people. Of these 79% were not reported missing again following up
to 3 RDs. Of note is that 10 children disclosed protec�on concerns within RDs previously
unknown to agencies promp�ng ac�on such as a child protec�on inves�ga�on, family group
decision making or planning for a child’s wellbeing within the GIRFEC pathway. 
3.4.2 SUICIDE PREVENTION
During 2022 the Scottish Government and COSLA collaborated in launching a new plan and
strategy to tackle suicide in Scotland:
Creating Hope Together: Scotland’s Suicide Prevention Action Plan 2022 -2025; Creating Hope
Together: Scotland’s Suicide Prevention Strategy 2022 – 2032. 
In North Lanarkshire, the Suicide Preven�on Partnership Group lead on the local suicide
preven�on strategy and ac�on plan. This includes a range of awareness raising ac�vi�es use
of online and digital pla�orms and training across services and local communi�es. 
The table below includes data from 2018 un�l 31st December 2021, indica�ng that North
Lanarkshire sadly lost 171 people to completed suicides in that period. There con�nues to be
an increase in deaths of younger people under the age of 39: these have mostly been young
males. Suicide rates did not significantly vary throughout the lockdown period (2020/2021);
however, as we con�nue to recover from the emo�onal and fiscal effects of the pandemic
there is concern that the cost-of-living crisis may impact an increasing number of individuals
mental health and wellbeing with an associated risk of a rise in suicide rates. In this context
con�nuing to review and enhance the local ac�on plan is clearly essen�al. 
64%
27.10%
8.90%
YP missing from a family or
family-based placement
Not know to SW at the time of reporting
S22
Experiencing Care
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Number of Suicides by Year (2018-2022) - North Lanarkshire 
Year Number
2018 58
2019 57
2O20 62
2021 52
2022 50  
The local ac�on plan remans framed around the following areas:
• Reducing the risk of suicide in high- risk groups
• Tailoring approaches to improve mental and physical health in specific groups.
• Reducing access to means of suicide, including iden�fied loca�ons of concern.
• Learning from reviews and inves�ga�ons into unexplained deaths
• Providing beter informa�on and support to those bereaved or affected by suicide.
• Suppor�ng research, data collec�on and monitoring
• Building community capacity to help reduce the s�gma and taboo associated with
suicide, 
Distress Brief Interven�on is now embedded within North Lanarkshire as early connected and
compassionate support whilst suicide awareness and preven�on training are being delivered
across social work, health, educa�on, third sector and voluntary organisa�ons. 
Within social work a nominated Senior Officer based in Adult Service leads on Suicide
Preven�on. 
3.4.3 DRUG RELATED DEATHS 
North Lanarkshire con�nues to have high levels of drug-related deaths as illustrates in the
tables below: 
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A pan-Lanarkshire mul�-agency Drug Death Review Group is in place supported by a drugs
death review officer to gather the sta�s�cal informa�on to iden�fy paterns working closely
with services to look at drug related deaths. This post holder atends all mee�ngs related to
drug related deaths, engages with the teams, ADP development officers and informa�on
officers. 
Measures to target drug deaths locally and na�onally have been implemented via MAT
standards and more recently a newly commissioned service to respond to crisis and asser�ve
outreach has been established. A name has yet to be sought but the ini�al steering group has
met, and a standing opera�ng procedure is being discussed. Including criteria for referral
based on risk management. 
Whilst reducing drug death is a cri�cal priority ac�ons have the wider aspira�on to improve
quality, choice and to create connec�ons to keep people safe, well and thriving to realise a
North Lanarkshire where:
• Fewer people develop drug and alcohol use.
• People access and benefit form effec�ve, integrated and person-centres support to
achieve recovery.
• Children and Families affected by alcohol and drug abuse are safe, healthy, included
and supported.
• Vulnerable people are diverted from the jus�ce system wherever possible.
• Less harm is caused by alcohol. 
4. RESOURCES 
For the financial year 2022/23 North Lanarkshire Council had a gross annual social work
budget, inclusive of Covid & winter planning funding, of almost £292m. This was allocated as
£242m for Adult Social Work and Social Care and £50m for Children, Families & Jus�ce
Services. The equivalent funding for the previous financial year was £266m.
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During 2022/23 the Sco�sh Government was in regular discussions with HSCP’s with respect
to in-year IJB Covid costs. The service recorded a spend of £1.342m which related to partner
sustainability payments. 
As reported in the 2021/22 report, North Lanarkshire received a share of £300m funding from
the Sco�sh Government to protect health and adult social care services over the winter and
to provide longer term improvement in service capacity across health and social care systems.
This resulted in circa £7m new recurring investment for the service. A business case was
approved of how this would be u�lised which highlighted that the majority of this would be
used to increase staffing levels in key areas across the service: 
htps://mars.northlanarkshire.gov.uk/egenda/images/at97950.pdf 
Unfortunately, there have been recruitment difficul�es across the sector therefore some
slippage in spend against this business case was reported in 2022/23.
Following council and IJB budget se�ng processes social work services had a savings target of
£2.094m, split £2.025m Adult Social Work and Social Care and £.069m Children and Families,
the service achieving 31% of this in year. The shor�all was within Adult Social Work and Social
Care and was funded using reserves with the saving expected to be fully implemented in early
2023/24.
In totality Social Work ac�vity during 2022/23 was undertaken within the overall budget
resource and resulted in an underspend posi�on. 
Within Adult Social Care the underspend was almost en�rely because of the recruitment
issues, both internally but also within the care at home sector reducing the payments made
to these bodies. This is similar overall to the 2021/22 posi�on however due the nature of
these underspends they are non-recurring in the long term. Financial pressures are being seen
across the following areas:
• Home Support
• Independent Care Homes
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• Self-Directed Services
• Integrated Equipment and Adapta�on Service
• Family Placements
• Children’s Houses 
As in the previous year the core Sec 27 grant for the delivery of statutory jus�ce social work
services of X m was enhanced through addi�onal funding of X m to support targeted
government priori�es including women’s services, structured deferred sentences, diversion
from prosecu�on, PASS and third sector commissioning. Addi�onal funding of 0.953m was
also provided to enhance capacity to address pandemic related backlogs within the system
and to enhance bail supervision. 
4.1 FINANCIAL MODELLING FOR SERVICE DELIVERY 
Financial Planning and monitoring continue to be a key responsibility for the management
team. The Council’s financial strategy includes Service input to four key processes. These are: 
• Preparation of detailed single year budget
• In–year budget monitoring and projec�ons
• Prepara�on of rolling 3-year budgets
• Prepara�on of a Medium-Term Financial Plan 
Alongside this the Council Finance Team works closely with the IJB Chief Finance Officer to
prepare a medium-term financial plan for the Health and Social Care Partnership. 
In terms of financial modelling the Management Team increasingly take a whole systems
approach to delivering new and more efficient operating models which often requires joint
working with other Council services and key external partners. 
In addition to the wider financial modelling described above, work has also been undertaken
to support the business plan for Adult Health and Social Care. 
With respect to Children’s Services the council and local partnership is one of three areas who
have committed to working with the Promise team nationally on ‘Human and Economic Cost
Modelling’, work which is intended to support longer term change both nationally and locally
by identifying how money is currently spent and the system changes required to move the
balance of spend toward early intervention and family support in line with the aspirations of
Christie. Following some early scoping this area of work is now integrated into the ‘Resilient
People’ strand of the Council’s Programme of Work. 
A significant risk in children’s social work is the reliance on a range of temporary funding
streams, some ‘bid-in’ and some, principally partnership monies, allocated via national
distribution formulae to support longer-term transformational change and service
improvement with none of these strands committed beyond 2025/26. Similarly in justice
services there is uncertainty around the level of recovery funding which will continue beyond
the current year. 
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5. WORKFORCE 
5.1 WORKFORCE PLANNING 
Workforce planning within social work is integrated thought the social workforce group but
informed by the Council’s corporate ‘Workforce for the Future Strategy’, and interfaces also
with the wider HSCP workplan. 
As reflected in other parts of this report the direct and indirect impacts of the pandemic and
cost of living crisis along with underlying demand pressures continue to impact on the ask of
the social work workforce over this period. Challenges in the labour market continue to
impact on recruitment and retention of staff, North Lanarkshire is not immune to these
challenges and whilst many of these also require action at national level, there is substantial
work ongoing locally to address key issues and support workforce resilience. 
5.2 SOCIAL WORK RECRUITMENT AND RETENTION 
In February 2023, a report en�tled ‘Social Work Workforce Sustainability’ was tabled at
Corporate Management Team. It outlined the range of challenges impac�ng on the
sustainability of the Social Worker workforce and the consequent vulnerabili�es with respect
to service delivery. The report also set out key proposals to address these challenges, which
included a revised and strengthened recruitment model, alongside further work to enhance
whole career support and development allied to the wider ambi�ons of Workforce for the
Future. 
In rela�on to recruitment, the service made a commitment to a mixed model of internal and
external recruitment, re-establishing the Social Work Trainee Scheme for NLC Social Work
staff. The Trainee Scheme has been progressed with 8 successful applicants being offered
courses, due to commence from September 2023. Courses vary in length from 12 months to
4 years, depending on applicants’ previous educa�onal qualifica�ons. As part of the scheme
NLC is also commited to offering rota�onal experience across residen�al, day and fieldwork
services according to learning needs. In addi�on to this scheme, we are sponsoring 6 self-
funded employees as they complete their Social Work qualifica�on. 
External recruitment has also con�nued with over 60 external appointments made in the last
12 months (since Sept 2022). A commitment to offer permanent contracts whenever possible
has con�nued even if this requires a temporary placement in the first instance. This will be
reviewed regularly but it has been agreed on the basis that normal levels of turnover mi�gate
any associated financial risk. Temporary cover requirements, which exist for several reasons
including the movement of Social Workers to temporary promoted opportuni�es and the
crea�on of temporary funded posts, are being closely monitored. Whilst a temporary
opportunity can be appealing to the current Social Work workforce, this can cause issues
ensuring backfill for their substan�ve post. The opportunity for newly qualified Social Workers
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to join NLC as Social Work Assistants un�l their full qualifica�on has been confirmed, has also
been u�lised. External adverts, through myjobscotland, have been generic and specific.
Generic adverts have been developed to atract applicants to NLC with preferences given in
rela�on to the care group they wish to work with. Specific adverts have been progressed for
specialist teams, for example, Addic�on Recovery Services. 
North Lanarkshire con�nues to successfully recruit Social Workers, including atrac�ng
students who have had posi�ve placement experiences with the authority. This has impacted
on experience levels and stability at the frontline, for example in Children, Families and Jus�ce
alone 48 external appointments were made to the role of social worker over this period, 38
of whom were newly qualified. Whilst these staff bring skills, crea�vity and commitment to
the service, the impact of the pandemic on pre-qualifying opportuni�es has impacted on
learning needs and the changing balance between newly qualified and more experienced
workers, alongside an increasing complexity in the demand profile, has created clear
pressures with respect to the alloca�on of work within locali�es with a requirement to provide
more support across teams. Frontline managers con�nue to monitor caseloads and assist their
workers in the priori�sa�on of their statutory responsibili�es. In Jus�ce Social Work a revised
structure has allowed for a more flexible approach to the deployment of staff across the
authority to support the teams who are dealing with the most urgent and pressing demands
and authority wide teams con�nue to support locali�es across all care groups. Whilst not
favored as a core element of our ongoing workforce strategy, where necessary limited use of
agency social workers has also been employed in Adult and Jus�ce services. 
A close partnership approach has developed and will be maintained between the service and
our HR colleagues in terms of ongoing recruitment strategies. Adver�sing frequency and dates
have been reviewed to streamline processes and quicken the employee onboarding
experience. This will con�nue to be reviewed and improvements made wherever possible.
The service also commissioned research into the recruitment of Social Workers from Black
and Minority Ethnic Communi�es. It is hoped that the findings of this research will shape
recruitment policies and prac�ces, ensuring they are not just non- discriminatory but an�
racist, to the benefit of applicants from these communi�es and the service as we endeavor to
recruit a more diverse workforce. 
To assist in the reten�on of Social Workers, a regrade was ac�oned on 1 May 2023. Following
a re-evalua�on process undertaken during 2022 which recognised the evolu�on in the social
work role in response to both na�onally driven expecta�ons, a more complex and integrated
service delivery landscape and the need for an empowered workforce. As a result of this NLC
Social Workers increased from grade NLC10 to NLC11, moving NLC from 23rd place, on a list of
32 Local Authori�es, when looking at star�ng salary, to 2nd place. Job Descrip�ons are being
updated and it is hoped that these ac�ons will bring several benefits including reflec�ng of
the professionalism in the role and ensuring NLC’s compe��veness in the market. 
As outlined in 4.2 below, a commitment to support Prac�ce Learning, the Supported Year in
Prac�ce and to both Con�nuous Professional Development and Health and Wellbeing, are all
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cri�cal to longer-term recruitment and reten�on strategies. This support will con�nue to be
updated and reviewed. Ul�mately however ac�on will also be required at na�onal level on
social work workforce issues including on areas which create barriers to entry to the
profession such as the lack of training bursaries. 
Our Senior Prac��oner Scheme con�nues to contribute to reten�on and the building of a
skilled workforce. It allows social workers and occupa�onal therapists to progress to an
enhanced salary scale on comple�on of relevant post qualifying training and commitment to
undertake addi�onal responsibili�es. The scheme remains a key component of our model,
with over 60 prac��oners within the service carrying the status alongside tailored work plans
iden�fying their addi�onal contribu�on to the service. Social workers who meet the criteria
have immediate access to temporary Senior Prac��oner status, pending a process to confirm
status. 
Our strong commitment to the provision of Prac�ce Learning as part of Learning Network
West has been maintained providing quality learning experiences. The service has benefited
significantly from the input of the students and as noted above this also supports recruitment.
Our hubs are currently suppor�ng 25 newly qualified Social Workers, in their first year of
employment, in addi�on to students training to be Social Workers. All student placement
opportuni�es are overseen by a dedicated Senior Officer in our Training and Organisa�onal
Development team. Feedback highlights the value of this support to new social workers and
students whilst also providing flexibility of deployment to support service needs. 
5.3 RECRUITMENT AND RETENTION OF MENTAL HEALTH OFFICERS 
North Lanarkshire Council remains commited to developing social workers through the MHO
Traineeship Scheme, which supports Social Workers in gaining an MHO award. 1 qualifica�on
was supported in 2022/23 and 3 Social Workers are undertaking the course in 2023/24.
Recruitment is supported from all care groups with colleagues across Educa�on and Families,
Adults and Jus�ce Services showing an interest in being considered for the Award. To support
a steady flow of candidates to prepare for the opportunity to undertake the PQ MHO
Cer�ficate we have also established a temporary social worker (non-MHO) post within our
Community Mental health Team. This post will allow social workers to gain knowledge,
experience, and suitable exper�se to allow them the opportunity to apply for PQ MHO
Cer�ficate, hopefully encouraging a smooth pathway from the social worker to MHO role. 
Mental Health Officer forums con�nue every 6 weeks, offering discussion on prac�ce issues,
case studies, na�onal reports/guidance and providing feedback to Sco�sh Mental Health Law
Review. 
North Lanarkshire con�nue to offer MHO’s the opportunity to obtain, and maintain, Senior
Prac��oner status and to share their knowledge and experience with MHO and social work
colleagues in rela�on to various aspects of AWI and MH legisla�on as well as Self Directed
Support.
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We recognise the breadth of knowledge, experience, and skill across the MHO service and
plan to restart consulta�on sessions regarding human rights, AWI and MH Act as well as
establishing MHO champions who have areas of prac�ce interest, in rela�on to neurodiversity,
forensic work, and complex trauma. 
Remote external training and development opportuni�es con�nue to be available to MHO’s,
for example via the Sco�sh Forensic Network, Mental Welfare Commission and MHO
community of prac�ce (SASW). 
To strengthen the structure a stand-alone Prac�ce Assessor, to support Mental Health Officer
training, has been appointed. In addi�on, a Mental Health Officer post for complex discharge
planning has also been added, on a temporary basis, to the NLC structure with a postholder
in place. We have also appointed on a Temporary basis a Mental Health Officer within the
coming home team in line with Sco�sh Government proposal in this area. 
Since December 2022 we have secured 3 full �me MHO and 3 sessional MHO. Currently the
Mental Health Service is under review. The return to a locality-based model referenced earlier
in this report will also see and expansion of Senior Social Workers/MHOs from 4 to 6. 
5.4 SOCIAL CARE 
As reflected in Section 2.6.9 above there remain significant recruitment, retention, and
capacity challenges with respect to the Home Support Service. The roles of Support Officer
and Service Delivery Coordinator have been particularly challenging. 
A review of Home Support Services is ongoing but considering the current challenges, the
decision was taken to redesignate the post of Support Officer to Home Support Scheduler,
and the posts of Service Delivery Coordinator to Home Support Team Leader. It is felt that the
new designations are more descriptive of the roles and that this may assist in the
understanding and expectation of applicants for these posts. Work is also ongoing to ensure
Home Support Workers are aligned to appropriate teams, with a focus on re-ablement and
Home Assessment Team, to support hospital discharge. 
Other areas in which recruitment challenges are also evident include Locality Support Services
and some roles within residential childcare, significant factors being wider labour market
changes and comparative pay. In addition to wider strategic actions, service areas are
themselves active in seeking solutions, for example, locality support services have continued
to build links with education, encourage apprenticeship schemes and promote the idea to
young people that a career in social care is rewarding and full of possibilities for promotion,
further education and development. A group has been set up with a focus on promoting
succession planning and preparedness of workers interested in promotion, staff development
and the introduction of the principles of creating a working environment that is trauma
informed. 
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5.5 ADMINISTATION AND BUSINESS SUPPORT 
The Administra�on and Business Support personnel within Social Work play a vital role in
strengthening service delivery. However, they are currently experiencing difficul�es with the
substan�al challenges in recruitment and staff reten�on. The volume of vacancies and
turnover, especially in primary posi�ons, have had a significant impact on both the service
and its workforce. Many staff members are leaving for other opportuni�es, either within the
Council or in the private sector. To address these issues, there are plans in place to conduct a
comprehensive review of Administra�on and Business Support across Adult Health & Social
Care, Children & Families and Jus�ce Services. The goal is to implement a revamped Business
Support model that enhances efficiency and offers roles tailored to the specific needs of the
services, thereby making them more atrac�ve and providing beter career advancement
prospects for staff members. 
5.6 CARE ACADAMY 
Health and Social Care is the largest employment sector within North Lanarkshire and
experienced significant increases in demand and ongoing workforce challenges over the year. 
In terms of future workforce planning, through the UK Shared Prosperity Fund, NLC will make
further investment in its staff - to support workforce development and give staff the
opportunity to develop and further enhance their careers. We have secured £88,000 over the
next 2 years, to develop the skills of the workforce within Adult Health and Social Care. This
will be delivered in three projects: 
Project 1 – Trainee Social Worker Scheme
NLC has a successful and respected Trainee Social Worker Scheme where we offer
opportuni�es to a small number of staff each year to train in their role to become a Social
Worker. The monies received from the UK Shared Prosperity Fund have allowed us to offer
staff who are currently on the trainee pathway fully funded qualifica�ons to support them on
their journey to becoming a Social Worker. The fund can also fast track students who are
already part way through their qualifica�on to achieve it in a shorter �mescale and receive a
robust and meaningful placement to allow them to train as a Social Worker. More informa�on
can be found in the Social Work Student Hub update below. 
Project 2 – Upskilling for Home Care Workers
As part of a commitment to professional development requirements set out by the SSSC,
Home Support Workers require to have a basic Health and Social Care Qualifica�on.
Recruitment for these roles is difficult and trying to atract already qualified staff is a challenge.
To address this challenge, we recruit people who have yet to gain their qualifica�on and fully
support them to atain it whilst employed by the Council. The monies from the fund will allow
us to put through an addi�onal forty candidates over the next two years who require this
qualifica�on for their registra�on. It also allows us to target Home Care Workers who are keen
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to progress in their career further and achieve the next level of qualifica�on, helping us to
build a pipeline of talent for the future. 
Project 3 – Home Care Support Officers
Support staff are a vital resource for the Home Support Service. Investment in this group of
staff is paramount to ensure we retain them and increase morale within the service. Allowing
them access to an early qualifica�on in Health and Social Care can create a pathway to future
employment opportuni�es in the service. The fund allows us to offer up to thirty opportuni�es
across the service for staff to gain a qualifica�on essen�al to their progression within the
service. 
The monies from the UKSPF are allowing us to expedite access to qualifica�ons in a Service
where it is difficult to recruit and retain staff. It will help to promote a sense of commitment
to the development of staff and hopefully lead to greater reten�on, improved morale as well
as a secure pipeline of talent for the future. 
5.7 WORKFORCE DEVELOPMENT AND STAFF SUPPORT 
Ge�ng it Right in Child Protec�on Course – 17th to 23rd May 15 Social Workers trained. 
There con�nued to be a wide range of learning and development opportuni�es open to staff
over the year, supported and planned both corporately and at service, team and individual
level with a focus on alignment to service and corporate ambi�ons and redesign but also on
more specific team and individual development needs, the later through our PRD processes. 
Prior to the pandemic the council invested in LearnNL a cloud-based learning management
system designed to support a more inclusive and accessible approach to learning whilst
improving digital literacy. Going forward, as part of the Learning and Development Strategy,
there will be a fully comprehensive learning and development offer for all colleagues within
Children and Families, Jus�ce Services and Adult Health and Social Care. This will include
pathways for learning for job roles, highligh�ng the mandatory and essen�al training for all
jobs within the Service. It will also give access to aspira�onal learning to support career
progression within the services. 
In rela�on to the development of this pla�orm, there has also been ongoing sessions delivered
to Adult Health and Social Care service management to highlight the use of Learn NL and its
func�ons as a Learning Management System, using the available func�ons to record and
maintain records in rela�on to mandatory training. This will be par�cularly beneficial when
determining Care Inspectorate compliance issues or highligh�ng areas of concern that require
aten�on across the services. Work has also been ongoing in rela�on to the development of
the management toolkit and PRD management for all health and social care staff. 
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A summary of key ac�vity over the period with respect to Learn NL, Assessment Centre, and
training ac�vity to suppor�ng registra�on and the social care workforce and Post-qualifying
Awards is as noted below: 
5.8 LEARNNL 
Total number of ac�vi�es undertaken on LearnNL including mandatory learning – 11,001
Leadership Development – 29 ac�vi�es
Fundamental Leadership – 5 Influen�al Leadership – 9 
5.9 ASSESSMENT CENTRE AND REGISTRATION 
The Assessment Centre con�nues to support SVQ, and PDA qualifica�ons required to meet
registra�on, role and CPD requirements. This is achieved through both in-house assessment
and access to SVQs through external providers. 
Awards completed (2022 – present)
SCQF Level 6 (SVQ2) – 32 
SCQF Level 7 (SVQ3) – 5 
SCQF Level 9 (SVQ 4) – 1 
Ac�ve Candidates – External Programmes (2022 – present)
New College Lanarkshire – 20 
West Lothian College – 1   
Ac�ve Candidates – Internal Programmes (2022 – present)
SCQF Level 6 (SVQ2) – 2
SCQF Level 7 (SVQ3) – 4
SCQF Level 9 (SVQ4) – 3 
5.10 POST GRADUATE OPPORTUNITIES 
• Advanced Prac�ce skills – 1 completed 2022
• Postgraduate in Management and Leadership – 1 completed 2022
• Postgraduate in Child Welfare and Protec�on @ S�rling University – 4 started in 2022 and
due to be completed June 2023. A further four will commence September 2023 due to
finish June 2024.
• Postgraduate Cer�ficate in Child Welfare – 4 started in June 2022, due to be completed
June 2023
• Postgraduate in Adult Support and Protec�on – 2
• Postgraduate in Contemporary Drug and Alcohol Studies -1
• Exploring the Theory and Prac�ce of Psychological Trauma – 1
• MSc In Leading People Centred Care – 1
• PDA in Health and Social Care Supervision – 1
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• MSC Applied Professional Studies Child Protec�on Module - 1
• Part funding of final year of PHD qualifica�on – 1 
5.11 PROFESSIONAL DEVELOPMENT AWARD IN PRACTICE LEARNING (PDA PL) SQA LEVEL 11 
Over the past five years we have promoted prac�ce learning and successfully built a strong
cohort of competent and confident link workers and currently have a wai�ng list to become a
prac�ce educator. 
Three social workers are due to qualify as prac�ce educators in 2023 with a further five being
put forward for the next cohort starting March 2024. 
5.12 SOCIAL WORK DEGREE PATHWAY WITH THE OPEN UNIVERSITY 
Over the year fi�y-five staff members across different Social Work services from admin staff
to support workers and managers expressed interested in gaining a Social Work Degree -
requiring them to study in their own �me and commit to self-funding. 
Eight of these staff members were recruited to the Trainee Social Work programme. The
qualifica�on for this group is fully funded by the Health and Social Care partnership reserves;
four of the trainees are undertaking the fast-track route to qualifying within eighteen months
and the remaining four are undertaking the BA degree in Social Work and will qualify 2026/27. 
As men�oned above in the UK Shared Prosperity Fund update, a further fourteen members
of staff who were already part way through their qualifica�on with the Open University are
being financially supported to achieve their modules. These staff are from across Home
Support, Jus�ce, Access Social Work and Educa�on and Family support workers. There are six
employees comple�ng their last year of the Social Work degree and their first assessed
placement was fully funded and due to be completed in July 2023. These six employees will
then be progressing onto their final assessed placements star�ng February 2024 and will
qualify around October 2024. 
The level of interest in comple�ng social work training from a group of staff across the service
whose posi�on provides a good insight into both the rewards and challenges of a career in
social work is encouraging and provides a strong base to further expand qualifying training
opportuni�es should na�onal investment in this area be forthcoming to supplement ac�on
taken to date. 
5.13 STUDENT SOCIAL WORK HUB 
Between April 2022 to August 2022: thirty-nine student social workers were placed across
service users’ groups. Thirty-one were placed in tradi�onal placements with on-site Prac�ce
Educators and Link Workers. Due to the on-going issues following the pandemic, these
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placements were ini�ally more challenging due to remote working and limita�ons on the
office environment. The Hub worked as best it could with the students to s�ll provide
meaningful learning opportuni�es and successfully support them in their placement. 
Following their final placement in the Hub, twenty-five students gained employment with
North Lanarkshire Council and are in post on the newly qualified Social Work supported year. 
Our first generic student hub was development as a “test for change.” Eight students from
Strathclyde University were placed in the hub with an on-site Prac�ce Educator from Talent
and Organisa�onal Development. Following a successful pilot, five of the eight students from
this hub secured employment with NLC and transi�oned onto our NQSW supported year and
remain in post to date. 
Between August 2022 to March 2023 two generic social work hubs were created - one in the
North based at Cumbernauld Locality which had ten students who worked across Airdrie,
Coatbridge, and Cumbernauld. The other hub was in the South and worked across Bellshill,
Motherwell and Wishaw, this hub also had ten students. A full �me Prac�ce Educator was
allocated to each Hub to work with the students during this �me. 
Work was undertaken within the hub by student social workers included kinship, childcare
and community care assessment and criminal jus�ce social work reports. 
Between August 2022 and March 2023 there were nineteen student Social Workers placed in
traditional placements across different service users’ groups. Six of these students were North
Lanarkshire Council employees on their first assessed placement which was provided by the
Hub. 
There are currently another two student hubs which have twenty-two students from external
universities with two on-site full-time Practice Educators. These hubs support Community
Care and Justice. 
In addition, we have again implemented two “test for change” sites in progress: one student
based within the Virtual/Forest school base in Airdrie and two based in Access Social Work. 
5.14 NEWLY QUALIFIED SOCIAL WORK PROGRAMME 
North Lanarkshire Council is one of 12 local authorities in Scotland who are working with the
SSSC on the early implementation of a support year for Newly Qualified Social Workers
(NQSW). 
The Grant funding agreed by the SSSC for the year 2022-2023 was £30,000. This amount,
along with further internal funding was used to employ a Practice Learning Officer to lead the
development and implementation of a supported year for all NQSW recruited to North
Lanarkshire Council. This decision was made to promote equality of opportunity across all
NQSW employees, promote the consistency of support in adherence with SSSC
recommendations, and further promote staff retention.
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A consistent and quality induction was a Core Element of the supported year, and the NQSW
development lead alongside colleagues from Talent and Organisational Development created
a virtual social work induction that was placed on LearnNL. This can be used to update and
inform all new employees to North Lanarkshire about the roles, functions, models, and
aspirations of social work in North Lanarkshire. 
Building on previous Early Professional Development sessions, the NQSW are now
encouraged to attend twelve, 4 -weekly face to face sessions where support and learning
directly align to the NQSW Standards that quantify the social work registration requirements
for the SSSC. 
Between April 2022 and March 2023, a total of 40 NQSW were recruited across all social work
disciplines. Thirty-five of these had been students on placement at North Lanarkshire Council.
All have been involved in the supported year. 
Of this number, 3 NQSW have successfully completed the requirements of the supported year
to date and have submitted their work to SSSC. A further seventeen will end their supported
year by November 2023 with the remainder by April 2024. All have received training in
relation to the expectations of the supported year, their Senior Social Workers have also
received training in their changed role, as has senior management. As a result, the needs of
our NQSW recognised as a priority, and NQSW learning, and development has been a focus
of allocations of work, supervision, and training opportunities. 
With a further 25 NQSW anticipated to join the supported year after March 2023, the ongoing
development of the year remains paramount. Indications are that the NQSW supported year
will be ratified by Scottish Government for it to be a mandatory requirement across all of
Scotland from October 2024. North Lanarkshire Council are well placed to recruit and retain
NQSW because of our current and future development. 
5.15 OTHER KEY TRAINING AND DEVELOPMENT ACTIVITIES 
March 2023 saw the introduction of a newly established Health and Social Care sub team
within Talent and Organisational Development. The sub team was developed due to the
recognised needs and ongoing challenges the Adult Health and Social Care workforce
continues to face in responding to competing priorities such as the registration agenda,
recruitment and retention of staff as well as ensuring that staff have adequate access to
learning and development pathways; all in keeping with our workforce development plans. 
One of the key priority areas for the sub team is the co-ordination and management of the
registration agenda. This area of work will be ongoing as we look at allocation of resources to
meet the needs of services to ensure a sustainable and reliable model of delivery; whilst
ensuring compliance levels are maintained and improved. 
Work has already commenced regarding identifying priority areas of mandatory training
particularly in relation to Level 1 Adult Support and Protection training made available for all
Home Support staff and Level 2 for Service Delivery Coordinators. This will be a collaborative
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effort involving all Adult Health and Social Care Teams throughout the Home Support services
and the Adult Protection Committee. Furthermore, during this time priority is given to the
delivery of mandatory Infection Control, Moving and Handling and Medication training. As of
March 2023, a total of 1989 staff have attended events in relation to these key areas. 
As well as the above we have also continued to offer core training in relation to Adult Support
and Protection, Council Officer training, Appropriate Adult, Child Protection and Promoting
Positive Behaviours. We have also continued with the delivery of essential mental health
learning including ASIST, Suicide Alert, Safe Talk, Scottish Mental Health First Aid and Mental
Health Stigma Workshops. There are further ongoing developments in relation to the roll out
of Trauma Informed Practice. 
There are two sessions of the Getting it Right in Child Protection training arranged to take
place in May and October 2023. This will result in approximately 40 additional Social Workers
being trained in this area. To date 293 people have registered to participate in Understanding
Child Neglect eLearning module and 262 people have completed this. There have been 1349
registrations for Child Protection Awareness training and 1136 people have completed. 377
people have registered for Assessment and Planning for Children and Young people and 251
have completed. 
In addition to the above mandatory and core programmes we have also commissioned access
to widely requested training such as Autism and Neurodiversity, Sensory Impairment
Awareness and Dementia Support Skills all of which were delivered using a blended approach
of online and face to face learning. Due to the popularity of these courses, we envisage further
opportunities to be developed in these areas in the future. 
5.16 TRAUMA INFORMED PRACTICE 
In line with the National Trauma framework, a significant priority continued to be changed to
the delivery of social work services across systems and within organisations to improve
outcomes for individuals and communities. 
Senior leadership in North Lanarkshire committed to organisational change and the
development of staff knowledge and skills. This was evident in the transformative change of
the Hub implementation plan and whole family support approach based upon meaningful
collaboration with people with lived experience of trauma.
To support the implementation of Trauma informed practice, build on, and add pace to the
work, the Trauma training programme was integrated into training plans. Furthermore, a
Senior Officer was appointed in late Feb 2023. This role supported the vision and actions of
the steering group and the implementation of trauma training. 
The training plan included all 4 levels of the National Trauma Training Programme. A universal
element was also developed. This approach was mandatory for all staff to support
understanding of trauma, its impacts and how to reduce re traumatization for people using
our services and staff. Further methods and support are planned to be delivered to staff on a
phased basis dependent on their service area and role. 
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5.17 LIVED EXPERIENCE 
As has been reflected throughout this report, throughout 2022/23, the increased involvement
of people with lived experience in influencing and shaping what we do has been very
beneficial – across training, development ac�vi�es and targeted employment of those with
lived experience. Further work is planned across the service to enhance engagement with,
and the par�cipa�on of, people with lived experience. Alongside this, we an�cipate that joint
development sessions alongside people with lived experience for those staff involved in
ethical commissioning will help to further embed lived experience into our overall approach. 
5.18 REFLECTIVE LEARNING: THE SCOTTISH CHILD ABUSE INQUIRY/HISTORICAL ABUSE 
Improvement work continues to take account of the reflective learning from the Scottish Child
Abuse Inquiry, with many themes aligned with the ambitions of the Promise and associated
development work. Both the Inquiry and the Promise highlight the power of language and the
importance of robust record keeping, detailing the involvement of services with children and
families, often at times of significant and life altering change. A particular focus has been a
review the language used and recording practice by staff in in a range of settings to promote
record keeping that is rights based, written in an accessible format and is trauma informed. A
language leaflet was developed to support the workforce embed the key principles in
practice. Records are often accessed by individuals to support their understanding of past
events in their life. The service has seen a significant increase in requests for access to records.
To increase confidence and competence across the workforce to engage with the requester
and to complete the request, a range of development sessions were undertaken. The sessions
were attended by 91 workers with follow up forums scheduled for the future. 
5.19 SUPPORT FOR STAFF WELLBEING 
As highlighted throughout this report, staff commitment and resilience has continued to be
remarkable during these challenging times. As with any workforce, anywhere, staff are more
than just staff, they are people too, with lives and families, and needs of their own. Workplace
pressures, issues with staff recruitment and retention, in meeting the very high levels of
demand, working within an agenda of significant change and the residual impacts of the
COVID pandemic all have a degree of impact on staff well-being. 
As part of our wider approach to wellbeing, we continue to have a focus on the wellbeing of
staff within day-to-day practice and working arrangements, to manage and thrive. Our service
continues to offer a wide range of staff wellbeing initiatives and supports, which helps meet
many of the work-based challenges mentioned above. One of our key priorities in 2023/24 is
to further embed a framework of well-being at work to ensure all staff have maximum
opportunities to flourish, in turn being more equipped to support the people of North
Lanarkshire to meet their outcomes. 
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6. LOOKING FORWARD – PRIORITIES FOR 2022-2023 AND BEYOND 
As was highlighted in previous reports, several factors such as living with COVID, the cost-of-
living crisis, the increased demand for social work interven�ons and support, the increased
number of people who have complex needs and staffing challenges in health and social care,
all mean that mee�ng demand within available resources will prove difficult in the
forthcoming year and beyond. Challenges in other parts of the public sector, such as the acute
health services, can also reasonably be an�cipated. 
However, within North Lanarkshire we have a strong partnership ethos, well balanced social
work, social care and health arrangements integrated working across Health and Social Care,
the Educa�on and Families Service and the wider Council and Partnership and this will help
mi�gate many of the challenges noted above. 
We will also con�nue with our whole system approach to help meet these challenges. This
includes the Empowering Cluster’s model within Educa�on and Families, the 3 Conversa�ons
Model in Adult Services and our approach to whole family planning and support. 
Income maximiza�on and tackling poverty con�nue to be key strands in the delivery of social
work and social care in North Lanarkshire. These have become increasingly integrated into
day-to-day prac�ce and service delivery and have a strong fit with the core values of social
work – promo�ng, independence, self-help, and self-reliance. The challenges faced by the
people who require our support are significant. The close associa�on across poverty, health
inequali�es and statutory interven�ons across all social work care groups and the
dispropor�onate experience of poverty also impac�ng on unpaid carers mean that tackling
poverty in all its forms will con�nue to be a priority for us. 
Workforce pressures and issues in social work and social care con�nue to need aten�on at
both na�onal and local level - to reduce the risk to the delivery of statutory responsibili�es to
maintain the quality of care and support, and to ensure capacity. Alongside this, the desire for
con�nuous development to improve outcomes con�nues. Where necessary, service redesign
will move forward, to ensure that we can deliver personalised support and services. 
Digital developments will con�nue to be essen�al and create opportuni�es for wider
engagement. We have invested in an enhanced assis�ve technology team. Whilst technology
can’t ever replace face to face human contact, it can play a vital role in offering virtual support,
minimizing risk, maximizing independence, and reducing isola�on. Our inten�on ensures that
where appropriate, assis�ve technology is introduced at the right �me, as a preventa�ve or
an�cipatory support, rather than as a reac�ve measure. 
Our focus on building trauma informed systems and organisa�ons con�nues, as well as to
strengthen prac�ce in this area. This will be fundamental in crea�ng a healthy service which
supports staff to deliver excellence for our communi�es. 
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81 
As in�mated in last year’s report, the conclusion of a tender for a new social work case
management system was an�cipated to be completed early in 2022/23. This process has now
concluded, and work is well under to migrate to the new MOSAIC system, which will enhance
performance management informa�on. Work has also progressed towards the introduc�on
of a dynamic scheduling system within Home Support. 
Significant work con�nues to be required around strategic needs assessment and other
preparatory work to support the renewal of key statutory plans due later in 2023 including
the HSCP’s Strategic Commissioning Plan (sure this was finalized end of March 23) and the
Children’s Services and Community Jus�ce Plan whilst the Council will also refresh its
Programme of Work. 
The financial context for service delivery, as for the wider public sector, will con�nue to be
challenging and the impact will be exacerbated by the an�cipated growth in demand across
all social work care groups. Despite our considerable focus on financial planning, there will be
specific challenges around the nature of addi�onal funding specifically in jus�ce and children’s
services and atribu�ng a higher propor�on of resources upstream to help with preventa�ve
and \ or an�cipatory approaches. We will con�nue to work on this approach as the value in
preven�ng or minimising the risk of greater need arising is clear. 
As highlighted in last year’s report, the context for the delivery of social work services will
con�nue to be impacted by key na�onal policy drivers including the Promise, the yet to be
finalised incorpora�on of UNRC into Scots Law, the Vision and Strategic Priori�es for Jus�ce,
and perhaps most significantly by the planning and legisla�ve process for the proposed
Na�onal Care Service. 
Addi�onally wider and emerging demands on social work services include the Na�onal
Transfer Scheme for Unaccompanied Asylum-Seeking Children and, with the resetlement
support needs arising from the conflict in Ukraine. 
The overall scale of change, alongside the demand and workforce pressures for social work
will con�nue to challenge capacity. Looking ahead there will be a need to maintain the
benefits of local best prac�ce and partnership working whilst progressing the system
transforma�on required to address longstanding problems and to support outcomes. 
Con�nued strong leadership will be required to support staff and to balance pressures with
core service delivery, and the associated risk to those we support, with the change and
improvement capacity required for the scale of envisaged over the coming years. 
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Page 501

North Lanarkshire Council
Report
Education, Children, and Families Committee 
Does this report require to be approved? ☒ Yes   ☐ No
Ref   Date 21/11/23 
Strategic Performance Framework - latest performance results for
the Children’s Social Work and Protection 
From  Alison Gordon, Chief Social Work Officer (Children, Families, Justice, and
Integrated Practice)  
E-mail GordonAl@northlan.gov.uk Telephone 01698 332001 
Executive Summary
For strategic overview and scrutiny purposes, this report provides Members of Education,
Children and Families Committee with an update on the latest results for a suite of specific
performance indicators for the Chief Social Work Officer (Children, Families, Justice and
Integrated Practice) that can be compared nationally and are within the remit of this
Committee. 
The information within this indicator set is only measured annually for benchmarking
purposes through the Local Government Benchmarking Framework creating a significant
lag in data however this data complements the information on social work performance
and improvement activity provided annually to Committee through the Annual Report of the
Chief Social Work Officer (CSWO) and through reporting on relevant strands of the
Council’s Programme of Work. 
Children’s Social Work Services are delivered within a wider partnership context with
oversight and strategic direction also provided through the Chief Officers Public Protection
Group and the Children’s Services Partnership for which the CSWO is lead officer.  The
Promise remains a key driver of improvement and transformation for both children
experiencing care and for children and young people in need and their families, including
those for whom there is a risk of harm, and this is reflected in North Lanarkshire’s new
Children’s Service Plan 2023-2026.  Further work is continuing nationally on the
development of a wider indicator set relating to progress against the Promise. 
Recommendations
It is recommended that the Education, Children, and Families Committee: 
(1) Review the high-level performance overview presented in Appendix 1, and the
supporting data contained within the linked Excel spreadsheet and identify where
further information is required to understand or investigate performance further. 
The Plan for North Lanarkshire
Priority  All priorities
Ambition statement All ambition statements
Item 14
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1. Background 
1.1 There are six inter-related strategic frameworks which are key to
assessing the success of The Plan for North Lanarkshire and
monitoring delivery towards achieving the overall vision by ensuring
each stage is appropriately aligned, planned, guided, implemented,
and governed.   
1.2 The six frameworks focus on ensuring a corporate one council approach in respect of
Policy, Governance, Performance, Self-Evaluation, Project Management, and
Demonstrating Improved Outcomes for Communities.   
1.3 The Strategic Performance Framework comprises performance measurement at three
levels (as per the diagram on the right).  This aims to collectively provide an overview
of performance to help understand the impact of council activities on improving services
and outcomes for the people and communities of North Lanarkshire.  The measures in
this Framework allow for day to day activities, and progress towards achieving the long-
term vision set out in The Plan for North Lanarkshire, to be regularly monitored,
reported, assessed, and scrutinised.   
1.4 The Strategic Performance Framework is aligned to the Accounts Commission 
statutory direction which places a requirement on councils to report a range of
information in terms of (1) improving local services and outcomes, and (2)
demonstrating Best Value.  Key points of note in this respect are that the Accounts
Commission also expect to see: 
(a) A balance in reporting areas of improvement that have been achieved and not
achieved.
(b) Reporting that is undertaken in a timely manner.
(c) Easy access to performance information for all citizens and communities. 
1.5 A Performance Reporting Schedule supports the timely submission of a range of
performance information that facilitates Elected Members and senior management to
undertake regular performance reviews that inform scrutiny, challenge, and decision
making processes.  This Schedule, endorsed by the Audit and Scrutiny Panel in
February 2023, includes Chief Officer’s individual six monthly Performance Reviews at
Service Committees in line with the Strategic Performance Framework. 
1.6 This report therefore presents the Education, Children, and Families Committee with
the latest performance results for the Children’s Social Work and Protection areas of
service for Members’ further review and scrutiny.   
2. Strategic Performance Framework 
Education, Children, and Families Committee responsibilities 
2.1 In line with the terms of reference outlined in the Scheme of Administration, the
Education, Children, and Families Committee is responsible for monitoring and
reviewing performance information for the following Ambition Statements from The
Plan for North Lanarkshire: 
Programme of
Work Statutory / corporate / service requirement
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7.    Enhance collaborative working to maximise support and ensure all our children
and young people are included, supported, and safe. 
9.    Invest in early interventions, positive transitions, and preventative approaches to
improve outcomes for children and young people.
14.   Ensure the highest standards of public protection. 
2.2 The high-level performance overview in Appendix 1 presents Members with a summary
of the latest results for each performance indicator within the remit of the Chief Social
Work Officer (Children, Families, Justice, and Integrated Practice). 
2.3 The information in Appendix 1 comprises the following: 
• An ideal direction arrow - this indicates whether a higher or lower figure is the
preferred direction of travel.   
• Measurement unit - for example whether the result is a %, a number, a unit cost
(in £), or a ratio.
• Performance results for the last five financial years (depending on availability of
data) along with the latest year’s target and corresponding RAG status (for
indicators where it is appropriate to set targets).   
• The most recent monthly or quarterly results, along with the corresponding target
and RAG status.  Note the inclusion of this information is dependent on the
measurement frequency of the indicator and availability of data as at the time of
reporting. 
• A trend graph - this captures the direction of travel achieved over the five financial
years and includes the most recent monthly or quarterly results where available.
• Comments - narrative summarising the current position and providing an
explanation for any significant variations in performance.  Where applicable, this
narrative also highlights the effect of the pandemic on service delivery, e.g. any
increase or decrease in the volume of transactions or enquiries processed. 
2.4 A large volume of data supports the high-level performance overview in Appendix 1. 
This is outlined in the latest performance results for Children’s Social Work and
Protection Excel spreadsheet which is available through the following link for
Members to carry out a deep dive and review and scrutinise each performance indicator
further.  The Menu on the second tab of the spreadsheet contains built in hyperlinks
that automatically take the user to a tab for each performance indicator and therefore
provides a useful navigation aid to review the contents of the file.
• Latest performance results for Children's Social Work and Protection.xlsx 
Current context
.
2.5 Whilst social work carries specific statutory responsibilities for children and young
people at risk of harm, children and young people in need and children and young
people experiencing care, or who have experienced care, these duties are exercised
within a partnership context.  The Chief Social Work Officer however carries key
responsibilities for social work performance and standards, and this underpins annual
reporting to Committee through the Annual Report of the Chief Social Work Officer. 
Regulated care services such as adoption and fostering services and children’s houses
 A higher figure is better
 A lower figure is better
Key to RAG status
Green Performance is on target and/or within acceptable thresholds
Red Performance does not meet target and is outwith acceptable thresholds
Blue Performance surpasses the target and exceeds expectations
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are also subject to external scrutiny though the Care Inspectorate with other areas of
children and families social work also subject to scrutiny through periodic strategic
partnership and thematic inspections.  Most recently a Joint Inspection of Services for
Children and Young People at Risk of Harm in North Lanarkshire was undertaken over
the period April-September 2023, and this is the subject of a separate report to this
Committee. 
2.6 A number of indicators reflected in Appendix 1 relate to children and young people who
experience care, an area where the national driver for transformation and improvement
is the Promise, a 10-year transformation programme, and the Promise Plan (21-24). 
Both the previous, and new, multi-agency Children’s Services Plan for North
Lanarkshire are built around the foundations of the Promise and the United Nations
Convention on the Rights of the Child (UNCRC), with oversight by the Children’s
Services Partnership Board which includes Elected Member representation.  New
National Guidance for Child Protection in Scotland published in 2021 also frames multi-
agency practice and the delivery of statutory children and families social work services. 
This guidance reflects the wider context of child protection services as a continuum
encompassing whole family support and actions to tackle child poverty and extra-
familial harm.  Children’s Social Work in working across all of these areas is uniquely
placed to drive and connect the key strands of work required to support the ambitions
of the Promise and the required transformation of systems, outcomes and experience
for children and families. 
2.7 It is important to note however that the specific data reflected in Appendix 1 of this
report is for the period 2021/22 and therefore this reflects a period heavily impacted by
COVID during which demand for some areas of statutory activity were supressed. 
Demand on children’s social work services has since surpassed pre-pandemic levels
with referrals for 2022/23 13 % higher than for 2018/2019.  This is perhaps unsurprising
given the evidence that the pandemic and subsequent cost of living crisis have
impacted disproportionately on those families who already faced the greatest
adversities.  More specifically increased complexity of need and risk relating to older
young people, alongside the national transfer scheme for Unaccompanied Asylum
Seeking Young People is creating some upwards pressure on the demand for
residential care, counter to a longer term downwards trend and which, whilst not evident
in the 2021/22 data, may be reflected in future data sets. 
Recent performance highlights 
2.8 1.0% of North Lanarkshire’s population (aged 0-17) were experiencing care through
the local authority in 2021/22 , a 5.7% decrease compared to the previous year and
lower than the national average of 1.2%.   Whilst across Scotland pandemic related
factors continued to have some impact on the numbers of children and young people
experiencing care at home over this period due to impacts on the Children’s Hearing
System, North Lanarkshire’s relatively high performance despite the impact of
deprivation has continued to be built around strong partnership working, strengths and
relationship-based practice and strong focus on both early and intensive family support, 
2.9 Although 2021/22 saw a slight drop in the proportion of children and young people
experiencing care who were cared for in community settings, this in part reflects the
decrease in children experiencing care (subject to supervision requirements) at home
as referenced above.  Nonetheless the Council ranked 3rd in Scotland on this ‘balance
of care’ measure supporting a significantly higher proportion of young people in
community settings that both the national and family group average.  The term
community setting in referring only to family placements also does not fully reflect the
experience for young people as most young people in North Lanarkshire who
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experience residential care are supported within small children’s houses within North
Lanarkshire in line with our Close to Home agenda.  As of 31st March 2023 33, young
people were supported in children’s houses within North Lanarkshire, with only 9 young
people in residential placements/schools outwith the authority area, 
2.10 The need for a safe, stable place to live and ongoing secure relationships are central
to a child’s plan.  Figures for 2021/22 show that 6.9 % of our children had more than
one placement move in the last year compared to a national average of 15.9% and
family group average of 13.3 %.  The council has consistently performed in the top
quartile on this indicator and has remained ranked at 1 for the last eight years, Whilst
there was a slight rise in the percentage of children experiencing more than one move
over the previous year the exceptionally low figure for 2020/21 is likely to reflect. at
least in part, pandemic impacts on care planning and the slowing for a period in
realisation of permanence plans, 
Areas of performance requiring improvement 
2.11 The figure of £6,910 for the gross weekly costs of residential care for North Lanarkshire
suggests a deterioration in performance in this area with, as in the 2020/21 period the
Council ranked 30th and significantly higher on costs than both the national and family
group averages, at £4,702 and £ 4,977 respectively.  Whilst inflationary factors in both
external and internal placement costs are relevant to increasing costs over time, this
does not explain comparative performance and is counterintuitive given our steady
reduction in the number of children and young people placed in independent out-of-
authority residential settings which carry a cost premium. Since this issue came to light
we have further analysed the baseline figures for tis calculation which have indicated
there has been a data quality issue, with an error in figures used with respect to the
number of young people in residential placement which has effectively inflated the
average costs.  Work is being undertaken to rectify this and ensure the accuracy of
figures going forwards. 
2.12 Whilst the percentage of children and young people whose names were re-registered
on the Child Protection Register within 18 months fell very slightly from the previous
year 11.6% to 11.2 % this has remained above the national average of 8.8%. Whilst
the actual numbers underpinning this remain relatively small given North Lanarkshire’s
lower than average registration rates this is a potential area of concern.  Feedback from
Child Protection Conference chairs suggest this may in part reflect complexity of
circumstances and risks impacting on families as well as our commitment to support as
many children as possible remain with families where there may be requirements for
intensive support.  In order however to ensure that there is no adverse impact on
children being removed too early from the Child Protection Register the service along
with the Child Protection Committee is undertaking further analysis and audit activity in
this area. 
Next steps 
2.13 As noted in paragraph 1.5, the Strategic Performance Framework is supported by a 
Performance Reporting Schedule.  This sets out the arrangements for service,
statutory, and Strategic Performance Framework reporting to committee. In this respect
the relevant Committee can expect to receive the following in respect of Children’s
Social Work and Protection areas of work during 2023/24. 
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Report Description Committee Committee
cycle
Annual
Report of
the Chief
Social Work
Officer 
The Chief Social Work Officer (CSWO) of
each local authority is required to provide
an annual report and a standard template
for this purpose is issued by the office of
the Chief Social Work Advisor to the
Scottish Government. 
The North Lanarkshire CSWO report
provides information on the delivery of
statutory functions, and performance and
improvement activity across the range of
social work services over the last year. 
• Latest report in February 2023:
https://mars.northlanarkshire.gov.uk/egenda/image
s/att100042.pdf 
Education,
Children and
Families
Committee /
Adult Care
and Social
Work
Committee 
Cycle 1 in
2023
reverting
back to
cycle 4 in
2023
annually
thereafter 
3. Measures of success 
3.1  Measures of success include:
• Regular oversight and monitoring of performance across the organisation to gain
assurances in terms of governance and accountability.
• Regular review and challenge processes to scrutinise the performance of the
council to ensure effective use of resources and that resources are directed in
accordance with agreed policy and according to priorities, while ensuring sound
decision making and clear accountability for the use of resources in achieving
improved outcomes for service users and the local community.  
• Performance monitoring, management, and reporting arrangements that support
the demonstration of improved performance in local services and outcomes, and
the delivery of Best Value. 
4. Supporting documentation 
4.1 Appendix 1 -  High-level performance overview 
Alison Gordon
Chief Social Work Officer (Children, Families, Justice, and Integrated Practice)
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5. Impacts   
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact?   
If Yes, has an assessment been carried out and published on the council’s
website? https://www.northlanarkshire.gov.uk/your-community/equalities/equality-
and-fairer-scotland-duty-impact-assessments 
Yes ☐ No ☐
5.2 Financial impact 
Does the report contain any financial impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant financial impacts been discussed and agreed with
Finance? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant HR impacts been discussed and agreed with People
Resources? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.4 Legal impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☐ No ☒ 
If Yes, have all relevant legal impacts been discussed and agreed with Legal and
Democratic? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?   
Yes ☐ No ☒ 
If Yes, is the processing of this personal data likely to result in a high risk to the
data subject? 
Yes ☐ No ☐ 
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☐ No ☐
5.6 Technology / Digital impact 
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management,
or connectivity / broadband / Wi-Fi? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact?
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Where the impact identifies a requirement for significant technology change, has
an assessment been carried out (or is scheduled to be carried out) by the
Enterprise Architecture Governance Group (EAGG)? 
Yes ☐ No ☐
5.7 Environmental / Carbon impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.8 Communications impact 
Does the report contain any information that has an impact on the council’s
communications activities? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.9 Risk impact 
Is there a risk impact? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or
Service or Project Risk Registers), and how they are managed?
Managing and monitoring service performance supports the ongoing monitoring of
the service’s risk register.
5.10 Armed Forces Covenant Duty 
Does the report require to take due regard of the Armed Forces Covenant Duty (i.e.
does it relate to healthcare, housing, or education services for in-Service or ex-
Service personnel, or their families, or widow(er)s)? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the provision which has been made to
ensure there has been appropriate consideration of the particular needs of the
Armed Forces community to make sure that they do not face disadvantage
compared to other citizens in the provision of public services. 
5.11 Children’s rights and wellbeing impact 
Does the report contain any information regarding any council activity, service
delivery, policy, or plan that has an impact on children and young people up to the
age of 18, or on a specific group of these? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact and the provision that has
been made to ensure there has been appropriate consideration of the relevant
Articles from the United Nations Convention on the Rights of the Child (UNCRC). 
If Yes, has a Children’s Rights and Wellbeing Impact Assessment (CRWIA) been
carried out? 
As this report is a reflective analysis of performance no impact assessment is required.
Areas of related activity and plans for future delivery such at the Children’s Services Plan
will be subject to CRWIAs as appropriate 
Yes ☐ No ☒  
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Appendix 1
Children’s Social Work and Protection
High-level performance overview - as at September 2023 
(Note, some indicators with national comparisons are based on a return that records figures as at July each year, for this reason 2022/23 results will not be available until July 2024.) 
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Page 511

North Lanarkshire Council
Report
Education, Children and Families Committee 
Does this report require to be approved? ☐ Yes   ☒ No
Ref: GMcL / TO’H Date 21/11/23 
Revenue Budget Monitoring Report 
From Gerard McLaughlin – Chief Officer (Education – North)  
E-mail McLaughlinG@northlan.gov.uk Telephone 07793 599 269 
Executive Summary 
This report provides a summary of the financial performance of the Education, Children
and Families Service for the period 1 April 2023 to 15 September 2023 (Period 6).  The
report highlights the projected outturn position as at 31 March 2024, including explanations
of major variances in accordance with North Lanarkshire Council’s approved Financial
Regulations. 
The Education, Children and Families Service has a net revenue budget of £504.478m for
the 2023/24 financial year. 
Incorporated within the revenue budget are approved savings totalling £1.226m.  It is
anticipated that £1.226m (100%) of these savings will be realised during the current
financial year. 
The Service is currently forecasting a balanced budget position for the current financial
year. 
Recommendations
It is recommended that the Education, Children and Families Committee: 
1) Review the financial position of the Education, Children and Families Service
revenue budget.
2) Review the contents of the report. 
The Plan for North Lanarkshire
Priority  All priorities
Ambition statement (25) Ensure intelligent use of data and information to support fully
evidence based decision making and future planning
Programme of Work Statutory / corporate / service requirement
Item 15
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1. Background 
1.1. North Lanarkshire Council’s approved Financial Regulations require Deputy Chief
Executives and Chief Officers to remain within their approved budgetary provision, and
to report all significant deviations - defined as the higher of £100,000 or 5% - within
their budget monitoring reports. Where significant deviations are identified, officers
must provide explanatory commentary, outline the action required to rectify such
deviations and where relevant, must also highlight the impact this has on other budget
headings. 
2. Report 
Summary of Financial Position 
2.1.1. At the meeting of Council on 23 February 2023, North Lanarkshire Council approved
its General Fund Revenue Budget of £978.624m for the 2023/24 Financial Year, of
which, £503.341m (51.4%) represented the approved net revenue budget for the
Education, Children & Families Service.  During 2023/24 there has been a net budget
increase of £1.137m to £504.478m observed.  These movements include incorporation
of 2023/24 redeterminations of £1.137m aligned to the Service. 
2.1.2. The Service is forecasting a balanced budget position the end of the financial year. 
Further analysis of major variances is provided within Section 2.2 of this report. 
2.1.3. On 12 September 2023, an initial inspection at Motherwell Concrete Hall and Theatre
found that Reinforced Autoclaved Aerate Concrete (RAAC) was present within the
roofing structure of this venue.  Therefore, upon this discovery, this venue was closed
for operations with immediate effect.  The financial consequences of this disruption,
from a revenue budget monitoring perspective, have not yet been fully substantiated,
however, initial projected impacts have been reflected in the current reported position
at Period 6.  Future monitoring reports will provide updates on the financial impact on
the overall Service revenue budget position with regards to this matter in the current
financial year. 
2.1.4. The current 2023/24 budget incorporates £1.226m of savings previously approved by
the Council on 23 February 2023.  Further information regarding the composition and
status of approved savings are included within this report at Appendix 5. 
Analysis of Significant Variances 
2.2.1 The Service has a total employee budget of £388.634m and currently anticipates a
projected underspend of £3.256m.  The underspend reflects actual and projected
vacancies across the Service, along with the roll out of finalised HQ, cluster and school
staffing structures. 
2.2.2 Service employee budgets are partly devolved to establishments per the Devolved
School Management (DSM) scheme, with the remaining budgets held at HQ level. 
Under the DSM scheme devolved staffing budgets for teaching and non-teaching posts
are delegated to Head Teacher management.  Establishments receive budgetary
allocations based on agreed formulas and distribution methods. 
2.2.3 The Service is anticipating an underspend of £0.947m within Supplies & Services which
incorporates the projected reduction in expenditure linked to the closure of Motherwell
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Page 513

Concert Hall and Theatre (£0.663m) along with the cumulative value of minor
underspends across the Service (£0.284m). 
2.2.4 The Service is anticipating an overspend of £1.025m within Transport & Plant which
reflects ongoing costs pressures within ASN transport (£0.816m) and mainstream
transport contracts aligned to Gaelic provision (£0.300m) along with minor
underspends across the Service (£0.091m). 
2.2.5 The Service is anticipating an underspend of £0.399m within Administration Costs due
to reduced expenditure as a result of the closure of Motherwell Concert Hall and theatre
(£0.130m) and minor underspends across the Service from the curtailment of non-
essential expenditure (£0.269m). 
2.2.6 The Service is anticipating an underspend of £0.094m within Payments to Other Bodies
primarily due to underspends in relation to fostering / adoption fees and allowances
(£0.793m) and other minor underspends across the Service (£0.100m) partially offset
by overspends for external placements within the ASN sector (£0.699m) and payments
aligned to Gaelic provision (£0.100m) as outlined in Appendix 3. 
2.2.7 The Service is anticipating an under-recovery of income of £3.808m in relation to
membership fees and site admissions within the Active & Creative Communities estate
(£2.263m), projected lost income as a result of the closure of Motherwell Concert Hall
and Theatre (£1.012m) along with reduced cross-boundary ASN placements within
NLC educational settings (£0.296m) and Leadership Courses (£0.200m) and other
minor income under recoveries across the Service (£0.037m). 
2.2.8 In addition, the Service is also anticipating minor underspends within subjective
budgetary categories of Property Costs, Transfer Payments along with a balanced
budget position across Capital & Revenue Financing Costs, and Other Costs as
outlined in Appendix 2. 
Earmarked Reserves 
2.3.1 In finalising North Lanarkshire Council’s annual accounts to 31 March 2023, the
Education, Children and Families Service was given approval to earmark £101.760m
of resources to fund key projects and initiatives.  Most of this reserve (£56.684m) is
earmarked for existing school building contractual commitments.  In line with financial
planning and modelling assumptions, this reserve has been transferred from the
Service to Treasury & Capital effective 1 April 2023.  In addition, £1.518m has also
been redistributed to the Chief Executives Service in relation to tackling poverty
initiatives aligned to the Scottish Welfare Fund.  Other specific reserves include Pupil
Equity Fund (PEF) carry forwards, Devolved School Management (DSM) carry
forwards, resettlement initiatives, and ring-fenced 1140 Hours grant. 
2.3.2 The Service anticipates utilising £33.749m of allocated earmarked reserves in the
current financial year.  This utilisation reflects the re-phasing of resources (£9.809m) to
future years following the completion of strategic reviews in relation to the operational
requirements and financial planning assumptions aligned to these resources.  Future
monitoring reports will continue to provide updates on use of these reserves during
2023/24, and future financial years if applicable, as outlined in Appendix 4.  
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2023/24 Budget Savings 
2.4.1 The Council previously approved total savings of £7.486m to be applied during 2023/24
financial year.  Incorporating base budget adjustments and Service savings proposals,
the initial Education, Children and Families Service savings target for 2023/24 was
£1.226m (16%). 
2.4.2 The Service uses a variety of information, records, and processes to monitor
achievement of its approved budget savings. As at Period 6, it is anticipated that
£1.226m (100%) of the approved savings target will be realised in the current financial
year as outlined in Appendix 5. 
Management Actions 
2.5 The Service will continue to review and implement actions, through to financial year
end, to minimise and mitigate in-year burdens and cost pressures. These actions
include the following: 
1) Vacancy management
2) Creating efficiencies through use of grant / external funding
3) Curtailment of non-essential expenditure
4) Application and utilisation of earmarked reserves to offset in-year cost pressures 
3 Measures of success 
3.1 The service operates within approved budget resources and requirements of the
Council’s approved Financial Regulations.     
4.  Supporting documentation 
Appendix 1: Objective Analysis
Appendix 2: Subject Analysis
Appendix 3: Payments to Other Bodies
Appendix 4: Status of Earmarked Reserves
Appendix 5: Savings 
Gerard McLaughlin
Chief Officer (Education – North) 
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5. Impacts 
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
If Yes, has an assessment been carried out and published on the council’s
website? https://www.northlanarkshire.gov.uk/your-community/equalities/equality-
and-fairer-scotland-duty-impact-assessments 
Yes ☐ No ☐
5.2 Financial impact 
Does the report contain any financial impacts? 
Yes ☒ No ☐ 
If Yes, have all relevant financial impacts been discussed and agreed with
Finance? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
As stated within the main body of the report.
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant HR impacts been discussed and agreed with People
Resources? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.4 Legal impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☐ No ☒ 
If Yes, have all relevant legal impacts been discussed and agreed with Legal and
Democratic? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?   
Yes ☐ No ☒ 
If Yes, is the processing of this personal data likely to result in a high risk to the
data subject? 
Yes ☐ No ☐ 
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☐ No ☐
5.6 Technology / Digital impact 
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management,
or connectivity / broadband / Wi-Fi? 
Yes ☐ No ☒
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If Yes, please provide a brief summary of the impact? 
Where the impact identifies a requirement for significant technology change, has
an assessment been carried out (or is scheduled to be carried out) by the
Enterprise Architecture Governance Group (EAGG)? 
Yes ☐ No ☐
5.7 Environmental / Carbon impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.8 Communications impact 
Does the report contain any information that has an impact on the council’s
communications activities? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.9 Risk impact 
Is there a risk impact? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or
Service or Project Risk Registers), and how they are managed? 
The approach outlined in this report supports the Council’s actions in managing
financial sustainability and financial management risks.  Financial pressures and
risks are reviewed on a regular basis by the Service Management Team (SMT),
Business Management Team (BMT), Corporate Management Team (CMT) and
Committee. 
5.10 Armed Forces Covenant Duty 
Does the report require to take due regard of the Armed Forces Covenant Duty (i.e.
does it relate to healthcare, housing, or education services for in-Service or ex-
Service personnel, or their families, or widow(er)s)? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the provision which has been made to
ensure there has been appropriate consideration of the particular needs of the
Armed Forces community to make sure that they do not face disadvantage
compared to other citizens in the provision of public services. 
5.11 Children’s rights and wellbeing impact 
Does the report contain any information regarding any council activity, service
delivery, policy, or plan that has an impact on children and young people up to the
age of 18, or on a specific group of these? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact and the provision that has
been made to ensure there has been appropriate consideration of the relevant
Articles from the United Nations Convention on the Rights of the Child (UNCRC). 
If Yes, has a Children’s Rights and Wellbeing Impact Assessment (CRWIA) been
carried out? 
Yes ☐ No ☐
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APPENDIX 1
[1] [2] [3] [5] [6] [7]
Early Years 34,801,353 34,801,353 0 0.0% 0 Balanced Budget
Primary Schools 142,413,510 142,413,510 0 0.0% 0 Balanced Budget
Secondary Schools 134,720,415 134,720,415 0 0.0% 0 Balanced Budget
Special Schools 22,926,000 22,926,000 0 0.0% 0 Balanced Budget
Education Service Delivery 88,128,569 89,621,163 (1,492,594) ADV (1.7%) 266,391 Overspends within transportation costs linked to ASN and Gaelic
service delivery; external placements within the ASN sector; various
minor property costs overspends; partially offset by Divisional
vacancies
Children & Families 41,207,975 39,475,407 1,732,568 FAV 4.2% 282,568 Underspends within employee costs due to establishment vacancies;
and fostering / adoption fees and allowances
Justice Services 97,399 (177,034) 274,433 FAV 281.8% 74,433 Underspend within employee costs aligned to grant synergies
Active & Creative Communities 27,861,906 28,933,151 (1,071,245) ADV (3.8%) (1,189,995) Income under-recovery in membership fees and site admissions
partially offset by underspends within employee costs across Leisure
and Culture venues along with the net impact of the closure of
Motherwell Concert Hall and Theatre following the discovery of RAAC
Employability 4,957,328 4,377,880 579,448 FAV 11.7% 579,448 Underspends within employee costs due to establishment vacancies
Community Learning 5,407,040 5,299,607 107,433 FAV 2.0% 117,198 Underspends within employee costs due to establishment vacancies
Tackling Poverty 1,956,882 2,086,925 (130,043) ADV (6.7%) (130,043) Overspends within employee costs and external payments to third
parties
NET EXPENDITURE 504,478,377 504,478,377 0 0.0% 0 As stated above
[4]
NORTH LANARKSHIRE COUNCIL
Revenue Budget Monitoring Report - Objective Analysis
Period 06 (01 April 2023 - 15 September 2023)
Education, Children & Families
DIVISION OF SERVICE ANNUAL
BUDGET
PROJECTED
OUT-TURN
PROJECTED OUT-TURN
VARIANCE % PERIOD
MOVEMENT ANALYSIS
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APPENDIX 2
[1] [2] [3] [5] [6] [7]
EMPLOYEE COSTS 388,634,217 385,378,426 3,255,791 FAV 0.8% 1,044,614
Underspend primarily due to phasing of external
funding; recruitment reflecting the academic session
rather than the financial year; and Service vacancy
management
PROPERTY COSTS 78,533,945 78,448,324 85,621 FAV 0.1% 335,621 Minor underspend
SUPPLIES & SERVICES 21,887,691 20,940,464 947,227 FAV 4.3% 947,227
Underspend includes projected reduced expenditure
as a result of the closure of Motherwell Concert Hall
and Theatre along with cumulative value of minor
underspends across the Service
TRANSPORT & PLANT 21,614,995 22,639,929 (1,024,934) ADV (4.7%) 90,708
Overspend in relation to ongoing cost pressures
linked to ASN and Gaelic service delivery and market
increase for aligned transport contracts
ADMINISTRATION COSTS 6,108,561 5,709,072 399,489 FAV 6.5% 399,489
Underspend includes projected reduced expenditure
as a result of the closure of Motherwell Concert Hall
and Theatre along with curtailment of non-essential
expenditure across the Service
PAYMENTS TO OTHER BODIES 42,452,271 42,357,788 94,483 FAV 0.2% 143,673
Underspends within fostering / adoption fees and
allowances and other inor underspends partially
offset by overspends in relation to external ASN
placements and Gaelic provision
TRANSFER PAYMENTS 4,337,704 4,287,704 50,000 FAV 1.2% 50,000 Minor underspend
CAPITAL FINANCING COSTS 44,431,335 44,431,335 0 0.0% 0 Balanced Budget
REVENUE FINANCING COSTS 0 0 0 0.0% 0 Balanced Budget
OTHER EXPENDITURE 39,863,644 39,863,644 0 0.0% 0 Balanced Budget
TOTAL EXPENDITURE 647,864,363 644,056,686 3,807,677 FAV 0.6% 3,011,332 As stated above
INCOME (143,385,985) (139,578,308) (3,807,677) ADV 2.7% (3,011,332)
Under-recovery of income in relation to Active &
Creative Communities membership fees and site
admissions along with the impact of the closure of
Motherwell Concert Hall and Theatre following the
discovery of RAAC; and fewer cross-boundary ASN
placements within NLC settings.
NET EXPENDITURE 504,478,378 504,478,378 0 0.0% 0 Balanced Budget
[4]
NORTH LANARKSHIRE COUNCIL
Revenue Budget Monitoring Report - Subjective Analysis
Period 06 (01 April 2023 - 15 September 2023)
Education, Children & Families
CATEGORY ANNUAL
BUDGET
PROJECTED
OUT-TURN
PROJECTED OUT-TURN
VARIANCE % PERIOD
MOVEMENT ANALYSIS
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APPENDIX 3
[1] [2] [3] [5] [6] [7]
General PTOBs 7,311,887 7,385,820 (73,933) ADV (1.0%) 26,067 Payments in relation to Gaelic provision partially
offset by minor underspends across service areas
Additional Support Needs 8,538,893 9,238,083 (699,190) ADV (8.2%) (500,000) Net overspend in relation to external ASN placements
Early Years 13,668,678 13,668,678 0 0.0% 0 Balanced Budget
Voluntary Organisations 1,321,944 1,317,516 4,428 FAV 0.3% 4,428 Minor underspend
Family Placements 11,388,583 10,595,958 792,625 FAV 7.0% 542,625 Underspend in relation to fostering / adoption fees
and allowances
Children's Services - General 222,286 151,733 70,553 FAV 31.7% 70,553 Minor underspends within sectional payments and
assessment and planning
TOTAL EXPENDITURE 42,452,271 42,357,788 94,483 FAV 0.2% 143,673 As stated above
[4]
NORTH LANARKSHIRE COUNCIL
Revenue Budget Monitoring Report - Payments to Other Bodies
Period 06 (01 April 2023 - 15 September 2023)
Education, Children & Families
CATEGORY ANNUAL
BUDGET
PROJECTED
OUT-TURN
PROJECTED OUT-TURN
VARIANCE % PERIOD
MOVEMENT ANALYSIS
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APPENDIX 4
Value %
Service Specific Earmarked Reserves:
School Carry Forward (DSM) 3,724,000 0 3,724,000 2,482,667 3,724,000 100.0% 0 0 3,724,000 Full spend projected
Supporting Education Service Delivery (including temp. teacher
recruitment) 15,970,000 (1,675,588) 14,294,412 13,742,730 14,294,412 100.0% 0 0 14,294,412 Multiple-year EMR approval.  Phasing reflective of
utilisation of EMR.
Pupil Equity Fund (PEF) Carry Forward 3,851,000 0 3,851,000 3,634,547 3,851,000 100.0% 0 0 3,851,000 Full spend projected
Early Learning & Childcare 7,312,000 (2,148,796) 5,163,204 760,967 5,163,204 100.0% 0 0 5,163,204 Multiple-year EMR approval.  Phasing reflective of
utilisation of EMR.
Children & Young People Mental Health Wellbeing (CYPMHW)
Framework 302,000 0 302,000 261,302 302,000 100.0% 0 0 302,000 Full spend projected
Shotts Prison SLA 92,000 0 92,000 28,308 92,000 100.0% 0 0 92,000 Full spend projected
Whole Family Wellbeing Fund 2,584,000 (2,000,000) 584,000 317,595 584,000 100.0% 0 0 584,000 Multiple-year EMR approval.  Phasing reflective of
utilisation of EMR.
Employability Initiatives 1,191,000 0 1,191,000 126,290 1,191,000 100.0% 0 0 1,191,000 Full spend projected
Operating Delivery Model 225,000 0 225,000 88,479 225,000 100.0% 0 0 225,000 Full spend projected
Developing the Young Workforce 593,000 (129,000) 464,000 19,310 464,000 100.0% 0 0 464,000 Multiple-year EMR approval.  Phasing reflective of
utilisation of EMR.
Supporting Children & Families Service Delivery 236,000 0 236,000 100,217 236,000 100.0% 0 0 236,000 Full spend projected
Scottish Equity Fund (SEF) Carry Forward 695,000 0 695,000 695,000 695,000 100.0% 0 0 695,000 Full spend projected
Resettlement and Unaccompanied Minors 5,699,000 (3,673,800) 2,025,200 492,254 2,025,200 100.0% 0 0 2,025,200 Multiple-year resettlement team and aligned service
provision.  Phasing reflective of utilisation of EMR.
CLD and Voluntary Organisations Youth Work Initiatives 301,000 (57,000) 244,000 117,711 244,000 100.0% 0 0 244,000 Multiple-year EMR approval.  Phasing reflective of
utilisation of EMR.
Tackling Poverty Initiatives 250,000 0 250,000 13,483 250,000 100.0% 0 0 250,000 Full spend projected
Active & Creative Communities (External Grants & Funding) 533,000 (125,000) 408,000 138,023 408,000 100.0% 0 0 408,000 Multiple-year EMR approval.  Phasing reflective of
utilisation of EMR.
TOTAL 43,558,000 (9,809,184) 33,748,816 23,018,883 33,748,816 100.0% 0 0 33,748,816
Spend to Date
NORTH LANARKSHIRE COUNCIL
Revenue Budget Monitoring Report - Status of Earmarked Reserves
Period 06 (01 April 2023 - 15 September 2023)
Education, Children & Families
FINANCIAL YEAR - 2023/24
DESCRIPTION OF EARMARKED RESOURCE Reserve
Allocation
Profiled in
Future Years
Approved
Reserve Total
Projected Spend Reprofile to
Future Years
No Longer
Required
Reserves
Required In
Year
Commentary Regards Usage
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APPENDIX 5
£000 £000 £000 £000 £000
Base Budget Adjustments:
Reduction in Non-Staffing Education HQ
Budgets
181 181 0 0
Reduction in Children's Services HQ
Employee Cost Budgets
69 69 0 0
Total Base Budget Adjustments 250 250 0 0 0
Approved Savings:
Secondary Management Structures 176 176 0 0
Review of Devolved School Management
(DSM)
800 800 0 0
Total Approved Savings 976 976 0 0 0
TOTAL 1,226 1,226 0 0 0
100.00% 0.00% 0.00% 0.00%
Delivered Gap Replacement Revised-Gap
Period 06 (01 April 2023 - 15 September 2023)
Revenue Budget Monitoring Report - Savings
NORTH LANARKSHIRE COUNCIL
Education, Children & Families
DESCRIPTION OF APPROVED SAVING Target Value Value
Deliverable Savings Gap
APPROVED SAVINGS REPLACEMENT SAVING / FUNDING
Reasons for Savings Gap DESCRIPTION Value Revised
Savings Gap Commentary
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