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Town and Community Hub Delivery Programme - Update on Progress of the Hub Development and Delivery Programme

North Lanarkshire Council · 23 May 2023
Back to Education, Children and Families Committee — 23 May 2023 and its agenda

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North Lanarkshire Council
Report
Education, Children and Families Committee 
Does this report require to be approved? ☐ Yes   ☒ No
Ref  Date 23/05/23 
P047.1: Town and community hub delivery programme – (1)
Update on progress of the hub development and delivery
programme. 
From  James McKinstry, Chief Officer (Assets and Procurement)  
Email  McBrideM@northlan.gov.uk 
McCabeC@northlan.gov.uk 
Telephone Mark McBride, Estates
Development Manager,
07583 094928 
Charles McCabe, Hub
Strategy Manager, 07946
353323 
Executive Summary 
This report provides an update of the Town and Community Hub Delivery Programme,
highlighting the status of each project. 
This information is provided in line with The Plan for North Lanarkshire and the associated
Programme of Works.   
Recommendations 
It is recommended that the Education, Children and Families Committee recognise: 
1) the position of each of the projects in the current Town and Community Hub
Delivery Programme 
The Plan for North Lanarkshire
Priority  Support all children and young people to realise their full potential
Ambition statement (24) Review and design services around people, communities, and
shared resources

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1. Background 
1.1 Policy and Strategy Committee approved the strategy, guiding principles, and
prioritisation matrix linked to the Town and Community Hub Programme at the meeting
held on 19th March 2020.   
1.2 Updates regarding this programme are progressed through two strands:  activity related
to the strategy is progressed via the Policy and Strategy Committee; and activity related
to hub delivery projects is progressed via Education, Children and Families Committee.   
1.3 Projects within the Town and Community Hub programme are delivered in line with the
available capital budget assigned to this programme.  The Council’s capital plan is
generally reviewed and updated in five-year cycles.  As such, the prioritisation and
delivery of projects within the Town and Community Hub Programme are reviewed and
aligned each time the wider capital programme is assessed, and funds allocated. 
1.4 The Town and Community Hub programme must be managed within the funding
allocation provided.  Therefore, where costs or projects increase, the number of
projects which can be delivered may need to be deferred, or alternatively, where
efficiencies can be realised, additional projects may be brought forward. 
1.5 As with many of the council’s strategic programmes of work, the Town and Community
Hub programme has a programme board, consisting mainly of chief officers, who
provide governance at officer level on this programme of work.  As and when required,
decisions or options are and will continue to be reported to the relevant council
committees. 
2. Report 
Town and Community Hubs – Current Delivery Programme 
2.1 Appendices 1 and 2 to this report provide details of all projects in the current Town and
Community Hub delivery programme. 
2.2 Appendix 1 provides both a progress summary briefing and a programme timeline chart
of projects in the scoping stage, procurement or construction.  Appendix 2 provides
details of projects which have been approved but are currently at pre-delivery stage. 
2.3 Each project under construction will have an agreed set of key performance targets
with a number of these providing added benefits to our communities. Appendix 3
provides an update of community benefit achievements across both Hub construction
projects and DBFM facilities. 
2.4 Whilst each project has its own unique characteristics, Appendix 4 to this report
provides an indication of some of the important milestones in delivery of a new hub
facility.  As projects develop, indicative dates for delivery milestones can be
communicated.  This will be subject to continuous review and reported in future updates
to Education, Children and Families Committee as required. 
Shared Ambition – Integrated Community hubs/campuses 
2.5 In March 2020, at the Policy and Strategy Committee, members approved the ‘One
Place – One Plan’ report including recommendations linked to the Town and
Community Hub Programme.

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2.6 Specifically, members approved two key aspects: 
2.6.1 That a set of guiding principles be adopted and used to further develop the design
proposals for Town and Community Hubs; and 
2.6.2 That a prioritisation matrix to be used as the methodology to determine the priority order
for Town and Community Hubs development. 
Guiding Principles 
2.7 The guiding principles adopted to inform this programme are designed to ensure each
project delivers facilities through which new ways of working can be promoted.  These
guiding principles primarily address the planning and build aspect of this programme
(i.e. the zones that will be provided).  The operating model, developed by colleagues in
Education and Families, will guide and promote the added value through co-location of
services and multi-use of facilities within each hub delivered. 
2.8 The six approved guiding principles are included in all updates to committee to ensure
that committee members can assess the projects are being developed in line with these
principles.  The six principles are: 
2.8.1 Principle One: Inclusive, universal provision 
A community hub must serve the whole community and offer universal provision of
services as default position.  Where more targeted service provision is required, this
should be delivered in such a way as to avoid stigma of accessing these services which
may otherwise reduce uptake. 
2.8.2 Principle Two: Sense of community ownership 
A community hub is a community asset which serves the local community of that area. 
Central to the community hub model in North Lanarkshire is the learning and teaching
facilities offered.  However, the wider community must perceive the asset to be a whole
community asset. 
2.8.3 Principle Three: Maximum availability and usage 
Community hubs will be accessible from early in the morning until late in the evening
and all spaces within the community hubs should afford multi-functional use for the
whole community.  Facilities should only be provided where it can be demonstrated that
they would be used both through the day and in the evening – no facilities should be
provided where they are only for use in the evening. 
2.8.4 Principle Four: Designed with rather than for the community 
Options of proposals should be provided to local communities for discussions as early
as possible to ensure community ownership of the proposed facilities. 
2.8.5 Principle Five: Tailored, bespoke, representative 
Each community hub has the option to be unique to ensure it meets the specific
requirements of the community which it will serve.  The design of the building should
provide the community with a sense of pride in the community asset that has been
created.

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2.8.6 Principle Six: Maximise the services on offer 
Public services available within the community hub should complement rather than
compete with other services which serve the same local community. 
Prioritisation Matrix 
2.9 Following approval at the Policy and Strategy meeting in March 2020, work on the
prioritisation matrix was progressed.  This work includes determining how each
individual project can be scored, and therefore compared, to other potential projects. 
A further update was provided to Policy and Strategy Committee in September 2021
within “The Place, The Vision – Update”.  Specifically, the list of schools which will be
focus for initial feasibility, was outlined within Appendix Three, within the September
2021 update to Policy and Strategy. 
2.10 This list was compiled with an initial focus on the highest weighing factor in the matrix
– that of ‘socio-economic and wellbeing’.  Two assessments were made against each
pre-1996 catchment area: deprivation (using SIMD) and population density (using
SAPE).  Further information on this process was outlined in section 2.15 of the report
presented to Policy and Strategy on 30th September 2021. 
2.11 The current capital programme includes projects up to the year 2026. Further work will
be carried out on the list of potential projects, to further refine the list, using the other
five prioritisation inputs as funding becomes available for future tranches of the
programme.  This will continue to be an iterative process until there is a clear
recommendation on the next phase of projects.  These will be presented to committee
at a future meeting. 
Existing projects 
2.12 Projects already in the programme for delivery, which have been included in previous
updates of this report to Education and Families Committee, have (where achievable)
been subject to assessment against the guiding principles and will (where achievable)
ensure adhesion to the principles.  The appendices included within this report reflect
progress in this regard. 
Learning Estate Investment Programme (LEIP) 
2.13 Members of this committee may recall that, following discussion and approval at Policy
and Strategy Committee of 29th September 2022, the council submitted a proposal for
LEIP phase three funding.  As agreed by Policy and Strategy Committee, the council
submitted an application for funding for: 
• an extension at Chryston High School – required to mitigate the impact of
significant housebuilding across the Northern Corridor area.
• a contribution towards Gartcosh Primary School – a new 434 space primary
school, new ASN provision, and new Early Years provision to serve this
growing population. 
2.14 It was anticipated that the Scottish Government would announce the projects which will
be approved for funding, under phase three of this programme, by the end of the current
calendar year (December 2022).  The Scottish Government has not yet announced the
funding for LEIP phase three.

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Inflationary pressures 
2.15 Members of this committee are advised that reports have been submitted to other
relevant committees on the inflationary pressures affecting this and other programmes
of work linked to the council’s capital programme. 
2.16 The construction industry is continuing to face challenges as a result of market volatility
and a constantly shifting economic landscape. The expectation is that material prices
could stabilise in 2023 however, labour costs may continue to increase throughout
2023 and 2024 which will result in costs remaining high and unstable for the
foreseeable future. Due to ongoing economic turbulence a higher than normal number
of contractor insolvencies are being seen resulting in less contractors that can tender
for work, which is also contributing to costs remaining high for now. 
2.17 There is likely to be an ongoing impact on the budget for the Town & Community Hub
Programme. Due to the level of uncertainty in the industry, it is difficult to fully assess
the impact inflation may have on the remainder of the programme. The inflation
allowances within the programme budget for the remaining projects have been
increased to reflect current market indications and these will be subject to ongoing
review. 
3. Measures of success 
3.1  Delivery of projects in line with the guiding principles linked to this programme of work,
which in turn are designed to deliver against the strategic priorities within The Plan for
North Lanarkshire.   
4. Supporting documentation 
Appendix 1a: Hub Delivery Programme – Current Delivery Programme. 
Appendix 1b: Hub Delivery Programme – Programme Timeline Chart. 
Appendix 2: Hub Delivery Programme – Phase 3 Pre Delivery Projects. 
Appendix 3: Hub Delivery Programme – Community Benefits Programme Outputs. 
Appendix 4: Hub Delivery Programme – Programme Timeline Chart. 
James McKinstry
Chief Officer (Assets and Procurement)

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5. Impacts ( http://connect/report-template-guidance ) 
5.1 Public Sector Equality Duty and Fairer Scotland Duty
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty?
Yes ☐ No ☒
If Yes, please provide a brief summary of the impact? 
If Yes, has an assessment been carried out and published on the council’s
website? https://www.northlanarkshire.gov.uk/your-community/equalities/equality-
and-fairer-scotland-duty-impact-assessments
Yes ☐ No ☐
5.2 Financial impact
Does the report contain any financial impacts?
Yes ☒ No ☒
If Yes, have all relevant financial impacts have been discussed and agreed with
Financial Solutions?
Yes ☒ No ☐
If Yes, please provide a brief summary of the impact? 
Significant inflationary pressures and other external factors continue to have an
impact on this programme and other capital budgets across the council – these
have been subject to separate reporting to Policy and Strategy Committee. 
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts?
Yes ☐ No ☒
If Yes, have all relevant HR impacts have been discussed and agreed with People
and Organisational Development?
Yes ☐ No ☐
If Yes, please provide a brief summary of the impact? 
5.4 Legal impact
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)?
Yes ☐ No ☒
If Yes, have all relevant legal impacts have been discussed and agreed with Legal
and Democratic Solutions?
Yes ☐ No ☐
If Yes, please provide a brief summary of the impact? 
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?  
Yes ☐ No ☒
If Yes, is the processing of this personal data likely to result in a high risk to the
data subject?
Yes ☐ No ☐
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☐ No ☐
5.6 Technology / Digital impact

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Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management,
or connectivity / broadband / Wi-Fi?
Yes ☒ No ☐
If Yes, please provide a brief summary of the impact? 
All new assets (New builds) have data connection requirements – these are part of
the overall process and involve relevant stakeholders including the digital teams, to
ensure infrastructure such as data connections/Wi-Fi etc., are planned as part of
the build process. 
Where the impact identifies a requirement for technology, has an assessment been
carried out (or scheduled) by the Enterprise Architecture Governance Group
(EAGG)? 
Yes ☐ No ☐
5.7 Environmental / Carbon impact
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters?
Yes ☒ No ☐
If Yes, please provide a brief summary of the impact? 
The environmental and carbon impact on any given project is assessed as part of
the project from the outset – with a determination to reduce carbon footprint as
much as possible within each project delivered. 
5.8 Communications impact
Does the report contain any information that has an impact on the council’s
communications activities?
Yes ☐ No ☒
If Yes, please provide a brief summary of the impact? 
5.9 Risk impact
Is there a risk impact?
Yes ☐ No ☒
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or Service
or Project Risk Registers), and how they are managed? 
5.10  Armed Forces Covenant Duty 
Does the report require to take due regard of the Armed Forces Covenant Duty (i.e.
does it relate to healthcare, housing, or education services for in-Service or ex-
Service personnel, or their families, or widow(er)s)? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the provision which has been made to
ensure there has been appropriate consideration of the particular needs of the
Armed Forces community to make sure that they do not face disadvantage
compared to other citizens in the provision of public services.

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Appendix 1 Hub delivery programme – Current delivery programme      Updated: March 2023
Appendix 1a: Progress Summary 
Project Contract Stage Contract Construction
Programme dates
Key Activities in period / planned next 
Phase 3 (current procurement phase) 
Newmains and St Brigid’s
Community Hub
Construction
(Tier 1
contractor -
Bam
Construction)
Handed Over –
February 2023
Newmains and St Brigid’s Community Hub opened in February 2023.  This
community hub is now operational and will be removed from future hub
programme updates to Education, Children and Families Committee.
Chryston Community Hub
Northern Corridor
Construction
(Tier 1
contractor -
Robertson
Construction)
Projected handover –
September 2023
Construction works suffered over the last period because of the cold
weather freeze over the Christmas period which affected wet trades i.e.,
Bricklayers, Screeding etc, resulting in a delay to progress on site. At this
point, the tier 1 contractor has advised that it is unlikely that the slippage
cab be recovered.  As such, the proposed handover date has moved to
September 2023.   
Riverbank Community Hub
Coatbridge 
Construction
(Tier 1
contractor –
Morgan Sindall
Construction)
Projected handover –
August 2023
Construction works are progressing well. Active travel links between the
new hub and the surrounding areas are being progressed including a new
pedestrian bridge at Carnbroe, enabling works for the new bridge have
now commenced.  Decant meetings, which help transition the existing
school community to the new build have commenced.   
St Kevin’s Community Hub
Coatbridge
Preconstruction
– Stage 1 (Tier
1 contractor -
Kier
Construction)
Start on site Q3 2023 Kier Construction and their design team are progressing the project
through stage 2 activities in advance of formal stage 2 submission in the
summer. Stage 2 activities include Market testing, detailed design and
submission of a planning application.

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Project Contract Stage Contract Construction
Programme dates
Key Activities in period / planned next 
Orbiston Community Hub
Bellshill
Preconstruction
– Stage 2 (Tier
1 contractor
Morgan Sindall
Construction)
Stage 2 submission
anticipated Q3 2023.
The updated stage 1 report was recently approved by the Town &
Community programme board allowing stage 2 activities to commence. A
planning application was submitted on the 24th of March. Enabling works
to separate the existing school facilities from the construction works will be
carried out during the summer holidays in advance of the schools returning
for the 2023/24 academic year. 
St Stephen’s Community Hub
Coatbridge
Preconstruction
– Stage 1 (Tier
1 contractor
Morrisons
Construction)
Start on site anticipated
spring 2024
Hub South West and the Tier 1 contractor are currently progressing stage
1 activities including topographical surveys and site investigation works. A
stage 1 submission is anticipated in Q2 2023 with the main construction
works anticipated to commence on site in the spring of 2024.
Chryston High School
Extension
Northern Corridor
Tender award Stage 1 submission Q3
2024
Following a competitive tender process, Hub South West are in the
process of appointing a Tier 1 contractor (and design team) to deliver the
project.
Gartcosh Community Hub
Northern Corridor
Tender Stage Tier 1 appointment May
2023
Hub South West have recently commenced the contractor/Design team
tender process for the new Gartcosh Community Hub. A Tier 1 contractor
(and design team) appointment is anticipated in May 2023. 
Education, Childen & Families Service have commenced the Statutory
Education Consultation process.

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Appendix 1 Hub Delivery Programme – Current Delivery Programme:  Appendix 1b: Programme Timeline Chart – Oct 2022

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Appendix 2: Hub Delivery Programme:  Pre-delivery projects
Project Description Status
Ravenscraig Community Hub: Incorporating
two new primary schools within Ravenscraig
(Motherwell)
The location for this project is still under review.  There is approved statutory education consultation for
the site at the north of Ravenscraig (Carfin end). Project not now projected to be taken forward until next
capital programme. 
Abronhill Community Hub This project has been deferred, as reported to the Policy and Strategy Committee on 16th March 2023. 
This project is not now projected to be taken forward until the next capital programme.

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NORTH LANARKSHIRE COUNCIL - HUB DELIVERY TEAM  Appendix 3
KPI - BENEFIT TRACKER  
DETAILS AS AT: March 2023   
KPI
REFERENCE KPI DESCRIPTION
TOTAL
COMMITMENT
TOTAL
ACHIEVED TO
DATE
7.1 CONSIDERATION CONSTRUCTORS SCORE 110 124
7.2 NO. OF COMMUNITY DESIGN PRESENTATIONS 6 12
7.3 ANNUAL COMMUNITY BENEFIT DAYS (ACTIVITIES) 9 17
8.1a SKILLS ACADEMY - GRADUATES RECRUITED 3 2
8.1b SKILLS ACADEMY -  APPRENTICE STARTS 18 15
8.1c SKILLS ACADEMY - APPRENTICE COMPLETIONS 9 6
8.1d
SKILLS ACADEMY - LOCAL ADVERTISEMENT OF JOBS (JOBS
CREATED OTHER THAN GRADUATES OR APPRENTICES) 12 7
8.1e SKILLS ACADEMY - WORK EXPERIENCE/PLACEMENT (14+) 51 26
8.1f SKILLS ACADEMY - EXISTING APPRENTICES 15 20
8.1g
SKILLS ACADEMY - OVERALL DELIVERY OF PROJECT
OUTCOMES
AVERAGE
ACROSS ALL CBA
2017 RELATED
TARGETS FOR
HUBSW
COMPLETED
PROJECTS 01
8.1h
SKILLS ACADEMY - TRAINING EVENTS DELIVERED
(QUALIFYING THE WORKFORCE) 47 33
8.1i/j
SKILLS ACADEMY - EDUCATIONAL ACTIVITY - SMEs AND
TEACHING STAFF 21 48
8.1k SKILLS ACADEMY - SOCIAL IMPACT EVENT OR CONTRIBUTION
1 PROJECT PER
ANNUM, HUB
WIDE, ALL TIER
1s. PROPOSAL
TO COME FROM
TIER 1s 2
8.2a
COMPANIES INVOLVED WITH LOCAL EMPLOYMENT AND
TRAINING PROJECTS 15 5
8.2b
SUPPLY CHAIN INSTITUTE - CONTRACT OPPORTUNITIES FOR
TERRITORY BASED CONTRACTORS (%) 70%
Riverbank
50.43%
Chryston 40.7%
Newmains & St
Brigid’s 75%
8.2c
SUPPLY CHAIN INSTITUTE - LOCAL SUPPLY CHAIN EVENTS TO
ENGAGE LOCAL COMPANIES 30 35 
8.2d
SUPPLY CHAIN INSTITUTE - LOCAL COMPANIES GIVEN
PRICING/TENDERING OPPORTUNITIES FOR FIRST TIME BY
TIER 1 OR M&E CONTRACTORS 15 44

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KPI
REFERENCE KPI DESCRIPTION
TOTAL
COMMITMENT
TOTAL
ACHIEVED TO
DATE
8.2e
SUPPLY CHAIN INSTITUTE - LOCAL COMPANIES GRADUATED
FROM THE BUILDING FOR GROWTH PROGRAMME
HUB TARGET TO
GET 12
GRADUATE
COMPANIES
EACH
REPORTING
YEAR 25
8.2f
SUPPLY CHAIN INSTITUTE - LOCAL BUSINESS IMPROVEMENT
SUPPORT AND WORKSHOPS 30 54
8.2g
SUPPLY CHAIN INSTITUTE - BUSINESS EXPANSION SUPPORT
AND WORKSHOPS 30 43 
8.2h
SUPPLY CHAIN INSTITUTE - CONSTRUCTION SPECIFIC
LEARNING EVENTS AND WORKSHOPS 60 57
8.2i
SUPPLY CHAIN INSTITUTE - THIRD SECTOR BUSINESSES -
HUBSW PROJECTS CONTRACTS AWARDS/OPPORTUNITIES
TARGET OF 10
OPPORTUNITIES
ACROSS ALL
PROJECTS PER
ANNUM - ALL
TIER 1s 2 
1 It should be noted that the identified indicators are expected to be ‘zero’ in relation to ‘total achieved to date’ at this
time.   
If you would like more detailed information on any of the projects, please contact Pamela Ross (email address:
RossP@northlan.gov.uk)

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Appendix 3 (continued) – definitions for KPIs outlined in section above 
KPI  REF KPI DEFINITION KPI ACHIEVEMENT Arrangements & Delivery 
7.1 Consideration Constructors Score Tier 1 Contractors to implement the
Considerate Contractors Scheme for
Construction Contractor and reach a
minimum score of 35 on each project
Tier 1 Contractors to implement the Considerate Contractors
Scheme for Construction Contractor 
7.2 Number of Community Design
Presentation
Presentation events engaging with the
local community to present and consult
on proposed design plans
Engage with the Local Authorities, local community groups,
professional service provider.  Includes any community design
presentations which may have taken place before tier 1
appointment and gather evidence. 
7.3 Annual Community Benefit Days
(Activities)
One off events, activities, or
sponsorships which have an effect on
certain local communities, organisations
or institutions
Engage with local community groups / organisations and identify
potential activities, these may be for example sponsorship of local
football team, scout hut roof replacement, community garden
projects, support local charities, etc.
8.1a Skills Academy - Graduates
Recruited
University - Graduate/Post Graduate as
follows:  Graduated within last 3 years.
Employed Main Contractors, Sub-
Contractor or Professional Services
provider.  
Identify opportunities, within and with sub-contractors, Professional
services providers. Meeting between tier1 and sub-
contractor/supplier, and vehicles such as hub SW Recruitment and
Training Advisory Days
8.1b Skills Academy - Apprentice
Starts               
New entrant apprenticeship, new
entrant trainees and new entrant
technical/higher level qualifications, on
a formal apprenticeship framework in
Level 2 or above N/SVQ. e.g. new start
apprentices employed on project by
Main Contractors, Sub-Contractor or
Professional Services provider. 
Identify opportunities, within and with sub-contractors, Professional
services providers. Meeting between tier1 and sub-
contractor/supplier, and vehicles such as hub SW Recruitment and
Training Advisory Days. Potential candidates can be identified
through engagement with schools and colleges.

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Appendix 3 (continued) – definitions for KPIs outlined in section above
KPI  REF KPI DEFINITION KPI ACHIEVEMENT Arrangements & Delivery 
8.1c Skills Academy - Apprentice
Completions
Apprentice who will complete their
formal apprenticeship programme
whilst employed on project by tier 1
Contractors, Sub-Contractor or
Professional Services provider.  
Identify within and with Sub-Contractors, Professional Services
providers through tier 1 meetings, hub SW Training and Recruitment
Advisory Days, any existing or redundant/displaced apprentices who
will complete their apprenticeship whilst working on the project.
(tier 1 contractor can elect to designate an Apprentice completer as
an existing Apprentice instead if they wish to do so)                                                      
8.1d Skills Academy - Local
Advertisement of Jobs  (Jobs
created other than graduates or
Apprentices)
Creation of a new and sustainable job
with 12 weeks minimum continued
employment. Job opportunities to be
advertised locally through Job Centre
Plus or local organisations such as  CEIS,
TAP, Routes to Work, Local Authorities
Economic Development Teams or other
Local Training Employment Initiatives.
to be employed on project by Main
Contractor, Sub-Contractor or
Professional Services provider. 
Identify within and with Sub-Contractors, Professional Services
providers through tier 1 meetings, hub SW Training and Recruitment
Advisory Days. include pre-construction meetings engage with local
Job Centre Plus, CEIS, Ingeus, Routes to Work, Local Authorities
Economic Development Teams, other local training employment
Initiatives.

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Appendix 3 (continued) – definitions for KPIs outlined in section above
KPI  REF KPI DEFINITION KPI ACHIEVEMENT Arrangements & Delivery 
8.1e Skills Academy - Work
Experience/Placement  (14+)                        
Work experience attendance for
students from schools, colleges and
Universities (14 years plus) who
undertake a work-experience
placement .  This KPI is aimed at
providing students with the opportunity
to carry out tasks agreed by the
education provider and the employer
enabling the learner to gain a
meaningful insight into the construction
sector.      This target also describes
work experience attendance for
persons who are not enrolled in a
course of education/study. Minimum 5
working days.
Tier 1 to engage with local educational services schools, colleges,
universities, can include individuals from organisations such as
Princes Trust, Probation Service, Job Centre Plus, Women into
Construction, Armed Forces re-settlement programmes or local
community organisations, to identify suitable candidates. Engage
with sub-contractor, suppliers professional service providers to
identify possible placement opportunities in their
companies/organisations. It may also be appropriate for individuals
seeking a career change
8.1f Skills Academy - Existing
Apprentices
An apprentice persuing a formal
apprenticeship framework in level 2 or
above N/SVQ employed on project by
Main contractor, sub-contractor or
Professional service provider.
Identify within and with Sub-Contractors, Professional Services
providers through tier 1 meetings, hub SW Training and Recruitment
Advisory Days, any existing or redundant/displaced apprentices who
have to potential to work on the project during their apprenticeship
(tier 1 contractor can elect to designate an as a completer instead
should they complete during the time)
8.1g Skills Academy - Overall Delivery
of Project Outcomes              
HSW to over achieve by a minimum of
10% across the average of our CITB
Client Based Approach based KPI's. This
is a measure of all our Tier1s
aggregated performance on  projects
completed during the year.
HSW to over achieve by a minimum of 10% across the average of our
CITB Client Based Approach based KPI's

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Appendix 3 (continued) – definitions for KPIs outlined in section above
KPI  REF KPI DEFINITION KPI ACHIEVEMENT Arrangements & Delivery 
8.1h Skills Academy - Training Events
Delivered (Qualifying the
Workforce)      
SVQ Level 2 or above, diplomas,
professional qualifications, including
Advance H&S (SSSTS, SMSTS, IOSH,
NEBOSH) Industry related certification,
held externally or in-house, project /
sector specific learning, eg.Leadership &
Management, Supervisory,  Installation,
environmental related training courses.
Includes also Apprentice Completers.
Identify within and with Sub-Contractors, Professional Services
providers through tier 1 meetings, hub SW Training and Recruitment
Advisory Days, to Identify any ongoing or upskills requirements, can
include hub SW bespoke in house 1 day training courses, or
accredited training courses providers such as CITB or other training
providers. Identify anyone likely to complete apprenticeship during
the project.                                                                                                       
8.1i/j Skills Academy - Educational
Activity  (CCIAG)   - SMEs and
teaching staff.       
Construction related events to support
the educational curriculum. 
Events/activities delivered - topics could
include;  enterprise, technology, maths,
science, engineering or careers advice,
aimed to increase awareness and the
opportunities available in the
construction industry. Focus on
improving the image of the sector.
Construction supported community
benefit initiative delivered to SME's and
Teaching Staff  (including Recruitment
and Training Advisory Days, DEC,
Primary Engineering, and others)
1. Tier 1's to engage with local educational services, early years,
schools, colleges, universities, adult influencers, career advisors,
learning providers, community groups, to identify opportunities to
deliver events, can include Construction Ambassador Programme /
STEM activities, 2.  Tier 1 to hold hubSW Recruitment and Training
Advisory Days, or own equivalent, aimed at SME's   3. Workshop
sessions delivered for example local educational services, schools,
colleges, PS, DEC, Primary Engineering 
8.1k Skills Academy - Social Impact
Event or Contribution
Programme-wide Tier 1 annual
community project.     Aimed at
disadvantaged groups within the local
community, which have a positive
impact. 
Supporting council initiatives, organisations, and Institutions such as
Princes Trust, for example  young people in care/post care, people
with learning difficulties - e.g.: mentoring, a series of support
measures to produce a positive outcomes

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Appendix 3 (continued) – definitions for KPIs outlined in section above
KPI  REF KPI DEFINITION KPI ACHIEVEMENT Arrangements & Delivery 
8.2a Companies involved with local
employment and training
projects
Companies working on the project
including main contractor,  working
with organisations promoting local
employment, education,  volunteering
or placement opportunities.
Contractor to identify sub-contractors involved with local
employment and training projects, and any involvement by
Contractor direct. hub will coordinate placements from agencies
such as Ayr College or through CITB which will count in meeting KPIs.
School / College organised visits will also count to meet this KPI.
8.2b Supply Chain Institute -Contract
opportunities for Territory based
contractors (%)
Opportunities afforded to South West
Territory based companies through
market testing or tendering as a
percentage of total opportunities
created.
Ensure that at least 55% (rising to max 70% in 2018-19) of tendering
opportunities go to companies in the hub SW area.
8.2c Supply Chain Institute - Local
supply chain events to engage
local companies
This involves events where Tier 1
Contractors will come face to face with
local sub-contractors and suppliers with
an opportunity to talk about potential
projects
This will involve events such as 'Meet the Buyer' events, Supplier
Showcases and hub Club Networking meetings.
8.2d Supply Chain Institute - Local
companies given pricing/
tendering opportunities for first
time by Tier 1 or M+E Contractors
First timers in hub located locally and
under contract to Tier 1s or the
appointed M+E Contractor. Have never
worked on a HSW contract before.
Ensure that local first timers are included in the market
testing/tendering process. Contact HSW Community Benefits team
who can confirm status.
8.2e Supply Chain Institute - Local
companies graduated from the
Building for Growth Programme
Companies based in HSW area or
Scotland based professional Services
practices completing the programme.
(hub SW Target)
Recruitment and delivery by Community Benefits team in
conjunction with the Tier 1 contractors. Organised twice per annum.
Max 10 companies per programme.

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Appendix 3 (continued) – definitions for KPIs outlined in section above
KPI  REF KPI DEFINITION KPI ACHIEVEMENT Arrangements & Delivery 
8.2f Supply Chain Institute - Local
business improvement support
and workshops
One to many workshops or one to one
support to local companies to help
improve their business.
This could cover a range of subjects and delivery methods. Topics
include Business Health Checks, business and people management,
business strategy, planning, HR development, financial
management, succession planning, time management, accreditation
support etc. These can be delivered either to an individual company,
or as a learning event attended by people of different companies.
The Tier 1 can claim this KPI by attending and participating in the
event programme facilitated by the SCI. One to one interventions
will be allocated by the SCDM on an equitable and as need basis to a
hub project.
8.2g Supply Chain Institute - Business
Expansion Support and
Workshops
One to many workshops or one to one
support to local companies to help
expand their business.
This could cover a range of subjects and delivery methods. Topics
include marketing, sales, tendering, web development, social media
etc. These can be delivered either to an individual company, or as a
learning event attended by people of different companies. The Tier 1
can claim this KPI by attending and participating in the event
programme facilitated by the SCI. One to one interventions will be
allocated by the SCDM on an equitable and as need basis to a hub
project.
8.2h Supply Chain Institute -
Construction Specific Learning
Events and Workshops
One to many workshops or one to one
support to local companies to help
improve construction specific aspects of
their business operations.
These are most likely to be on-site training events such as BIM
workshops, Waste, Environment and Health and Safety Tool Box
talks organised by the Tier 1 Contractors for their team and sub-
contractors. There may also be some one to many events organised
for the wider supply chain by the SCDM.
8.2i Supply Chain Institute - Third
Sector Businesses – hubSW
projects contracts awards/
opportunities
Not for profit organisations with a
trading arm which can supply hub
projects in some way afforded contract
opportunities or award a contract on a
hub project. 
Could bid normally as part of the project procurement or be
awarded a special project by the Tier 1 as part of its community
engagement activities. The site catering contract if going to a not for
profit public good organisation could qualify as well an org winning a
regular work package.

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Appendix 3 (continued) – KPIs linked to DBFM contracts 
Cumbernauld
Academy DATES COMMENTS/NOTES DELIVERED
APPRENTICESHIP
2021
APPRENTICESHIP
2022
APPRENTICESHIP
2023
FES FM
MECHANICAL
AND ELECTRICAL
APPRENTICESHIPS 23/04/2021
PRESENTATION
DELIVERED VIA
MICROSOFT TEAMS
JOINT WITH
GREENFAULDS HIGH (6
PUPILS FROM
CUMBERNAULD AC
PRESENT) 1
1 STUDENT -
ELECTRICIAN
APPRENTICESHIP 1 STUDENT 
FES FM -
TRAINING
CENTRE
22/10/2021
TRAINING SESSIONS
FOR STUDENTS
WISHING TO APPLY
FOR APPRENTICESHIPS 
(no students attended)     
08/12/2021 1 (4 students attended)     
22/02/2022 (no students attended)     
23/03/2022 (no students attended)     
20/04/2022 cancelled (exam time)     
15/06/2022 cancelled as per FES     
14/09/2022 1 (3 students attended)     
18/01/2023 1 (4 students attended)   
24/01/2023 1 (4 students attended)

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Appendix 3 (continued) – KPIs linked to DBFM contracts 
Greenfaulds
High School DATES COMMENTS/NOTES DELIVERED
APPRENTICESHIP
2021
APPRENTICESHIP
2022
APPRENTICESHIP
2023
FES FM
MECHANICAL
AND ELECTRICAL
APPRENTICESHIPS 23/04/2021
PRESENTATION
DELIVERED VIA
MICROSOFT TEAMS
JOINT WITH
CUMBERNAULD AC (22
PUPILS FROM
GREENFAULDS HIGH
PRESENT) 1 0   
FES FM -
TRAINING
CENTRE
22/10/2021
TRAINING SESSIONS FOR
STUDENTS WISHING TO
APPLY FOR
APPRENTICESHIPS 
1 (8 students attended)     
08/12/2021 1 (2 students attended)     
22/02/2022 1 (4 students attended)     
23/03/2022 1 (7 students attended)     
20/04/2022 cancelled (exam time)     
15/06/2022 cancelled as per FES     
14/09/2022 1 (5 students attended)     
18/01/2023 1 (4 students attended)   
24/01/2023 1 (4 students attended)   
10 November 2022 – FES FM and Apprentice (former pupil of Cumbernauld Academy) presented career opportunities at S2 Careers’ event at
Cumbernauld Academy
27 & 31 January 2023 – FES FM Training Officer delivered interview skills workshops at Cumbernauld Academy & Greenfaulds High School.
2 March 2023 – FES FM delivered pre-employment BTEC assessment. Assessment for plumbing and heating engineers. 
Further training centre sessions to be arranged for September – November 2023 for both Greenfaulds High School and Cumbernauld
Academy.
FES FM 2023 Apprenticeship interviews taking place May 2023

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Appendix 3 (continued) – KPIs linked to DBFM contracts 
• Tigers Training/Morgan Sindall Joint Venture – total of 29 North Lanarkshire young people started 13 week pre-apprenticeship training on 23 January 2023.
• Primary 7 Construction Pilot - Tigers and NLC Pathways; first steps into construction. Site visits arranged with Tier 1 contractors at Chryston and Riverbank.
• Working in collaboration with Vocational Education – work placements for Foundation Apprentices with Tier 1 contractors and their supply chain. To date 16nr
FAs placed in June and October 2022. Two of these students were successful in gaining Graduate Apprenticeships with Tier 1 contractors: Morgan Sindall and Kier
Construction.
Employer engagement – 29 sessions delivered to date to Level 4/5 construction classes.

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Appendix 4      
GUIDELINES ON TIMESCALES FOR PROJECT DEVELOPMENT AND CONSTRUCTION FOR NEW BUILD HUB PROJECTS INVOLVING SCHOOLS 
Overall Timeline    Committee Approval Stages
Core Project (New Build) 
Procurement to Occupation  
Project Development Construction Start /
Duration          
Community Hub incorporating a single primary school
- Two stream (Up to 434 pupils)
2.25 years*   12 months* 15 months
Community Hub incorporating a single primary - Three
stream (435-651 pupils)
2.75 years*   15 months* 18 months
Community Hub incorporating a High School 3.4 years*   18 months * 22 months
Community Hub incorporating more than one primary
school.  This scenario usually includes either two
schools, or school/s and community facilities.
3.2 years*   18 months * 20 months
Town Hub/Community Hub incorporating more than
one education sector.  This scenario may include: High
school; primary school(s); early years; ASN;
community; partnership; sport and leisure zones; etc.
Town hubs with more elements/zones will be require
more time at ‘project development’ stage and may
require more time at ‘construction stage’ dependant
on complexity of project.
At least 3.7 years*   At least 20 months * At least 24 months     
Overall Timeline - Procurement to Occupation    
The timeline for the Delivery Programme starts from all committee approvals being in place, a site in council title and a project being approved for
progression through appropriate governance processes (such as Hub Deliver Board).

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Project Development
This Delivery Project Development process includes the procurement to appoint the contractor and their external design team;   the technical site surveys
to allow design to commence; Stage 1 concept design development, 12 weeks statutory pre planning consultation; Stage 2 detailed design and work
package tender preparation; 5 months statutory full planning approval, tendering to external supply chain for all construction activity; Pricing and Contract
negotiation, committee approval for the final price and execution of the construction contract. 
* As the council transitions to building Town and Community Hubs – due to the specific nature of each project and the expected engagement with local
communities, an intelligent brief will be developed for each project. This may be because of the complexity of the site; multiple service users within a
shared campus environment; Carbon reductions strategies; constructions phasing risks to existing users; etc. This added element inevitably adds time to
the process but will ensure alignment with the Town and Community Hub guiding principles. The project development timescales outlined in the table
above, may therefore be extended.  
Construction Duration    
The start of construction requires committee approval to agree a contract is to be entered into as this constitutes approx 95% of the total funding.
This depends on size of building, the extent of site abnormals and their remediation and any construction phasing.  Construction will be longer if new
school/s being built on a site of an existing school that will remain in operation and requires to be demolished in order to complete all of the new
development.  The indicative average timeline reflects the first phase of construction which is normally that the new building is first to be built for
occupation.