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Keeping the Promise - Support for Families, Children and Young People

North Lanarkshire Council · 28 February 2023
Back to Education, Children and Families Committee — 28 February 2023 and its agenda

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North Lanarkshire Council
Report
Education, Children and Families Committee 
Does this report require to be approved? ☒ Yes   ☐ No
Ref  AG Date 28/02/23 
P080.1 Keeping the Promise: Support for Families, Children and
Young People.  Review of Youth Justice Services 
From  Alison Gordon, Chief Social Work Officer (Education, Families, Justice &
Integrated Practice)  
E-mail GordonA@northlan.gov.uk Telephone 01698 332001 
Executive Summary 
A recent report by the former director of the Children and Young People’s Centre for Justice
found children in conflict with the law in Scotland experience stigmatisation, trauma and
poor outcomes (Lightowler, 2020).   A new approach to youth justice in Scotland is required,
which proceeds from a rights-respecting approach, supports all children under the age of
18 to participate in decisions about them, directs positive support to families, and offers
that support through safe and caring relationships.   
In this context a youth justice steering group was established in 2021 to review the
approach to supporting young people in conflict with the law in North Lanarkshire and
ensure services meet the outcomes and priorities outlined in Justice for children and young
people – a rights respecting approach (Scottish Government, 2021).   A further aim is to
deliver the specific call to action in The Promise Plan 21-24 to end the disproportionate
criminalisation of care experienced young people.   
This report summarises the principal findings from this review and the plans to take forward
a rights’ respecting approach. In particular, it outlines the plans to integrate Early and
Effective Intervention (EEI) with our approach to Getting It Right for Every Child and
Empowering Clusters and for a partnership with the Scottish Children’s Reporter’s
Administration to improve the experiences and outcomes of children referred to children’s
hearings on offence grounds with a view to diverting as many children as possible from the
courts to the hearing system. 
Recommendations
It is recommended that the Education, Children and Families Committee: 
1. endorse the piloting of Early and Effective Intervention (EEI) through the GIRFEC
pathway as part of the Empowering Clusters approach;
2. agree not to retender or recommission an externally provided EEI service, in line
with the options appraisal, subject to completion of due diligence and production of
a business plan to include consideration of, financial, legal and HR implications;
and
3. agree to develop an in-house youth work response to EEI aligned with the support
and services being developed through the Empowering Clusters approach.

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1. Background 
National Context 
1.1 The primary role of youth justice in Scotland is to improve the life chances of children
and young people, and to work with children, their families, and communities to
prevent harmful acts.  The recognition that children in conflict with the law are also
children in need has been a key tenet of the Children’s Hearing system since its
inception.  At a national level a welfare approach to young people in conflict with law
has been driven by Preventing Offending:  Getting It Right for Every Child, which
placed an emphasis on advancing the Whole Systems Approach to supporting young
people.  In June 2021, Scottish Government published a revised framework, Justice
for children and young people – a rights respecting approach – vision and priorities,
in recognition that a greater emphasis on upholding the rights of children and young
people in conflict with the law is required in order that children participate in decisions
about them, and that support is rooted in safe and caring relationships.  The priorities
emphasise the need to continue to advance a whole system approach, improve
collation of data, and a need to address mental health issues, and the speech and
language needs of children in conflict with the law. 
1.2 The Promise’s key findings and calls to action for youth justice are centred on
avoiding and stopping the criminalisation of care experienced children.  The Promise
Plan 21-24 makes the following demands on government and partners: 
• The disproportionate criminalisation of care experienced children and young
people will end. 
• 16- and 17-year-olds will no longer be placed in Young Offenders Institutes for
sentence or on remand. There will be sufficient community-based alternatives so
that detention is a last resort. 
• Children who do need to have their liberty restricted will be cared for in small,
secure, safe, trauma-informed environments that uphold their rights. 
1.3 In addition, new Scottish Sentencing Guidelines came into force on 26 January 2022
which require courts to have regard to rehabilitation as a primary consideration.  The
guidelines take cognisance of research on brain development that has found that
young people are not cognitively or emotionally mature until approximately age 25. 
1.4 In December 2022, the Scottish Government published a Children (Care and Justice)
Bill. The Bill proposes a number of measures to improve experiences and promote
and advance outcomes for children in contact with care and justice services.  In
particular it will enable all children under the age of 18 to be referred to the Principal
Reporter, removing existing restrictions on eligibility for 16 and 17 year olds. This will
enable the removal of nearly all children from the court system and end the placing of
children in young offenders institutions.   
The Plan for North Lanarkshire
Priority  Support all children and young people to realise their full potential
Ambition statement
(10) Engage with children, young people, parents, carers, and
families to help all children and young people reach their full
potential

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Local Context 
1.5 Our approach and supports for young people in conflict with the law was last
reviewed more than five years ago.  As a result of a reduction in youth offending and
a shift in national policy away from disrupting anti-social behaviour to a much more
explicit welfare response, youth justice work was moved from dedicated workers to
social workers in localities and in intensive services.  A specific service to support
young people reintegrate to the community from custody, Youth Bridges, was also
established funded by the Alcohol and Drug Partnership (ADP). 
1.6 Since this time the Plan for North Lanarkshire has set a clear strategic direction to
ensure support to children and families is available at an early stage for them to fulfil
their potential.  In support of this ambition, the integration of children’s social work
with education and wider services such as CLD and employability has created new
opportunities to deliver an integrated approach to deliver a whole system approach to
young people in conflict with the law.   
1.7 In the context of this and the national developments outlined above, a review of the
approach to youth justice was established in 2021 to evaluate how effectively the
service was supporting young people in conflict with the law. 
2. Report 
2.1 The review was multiagency and started from a focus on practice as well as the
experiences and outcomes for young people rather than organisational
arrangements.  The review was informed by a file audit, feedback gathered from
children, young people and their families, staff focus groups conducted by the
Children and Young People’s Centre for Justice (CYCJ) and a staff
questionnaire.  The evaluation work was undertaken with reference to the standards
set out within the new Youth Justice Standards (Scottish Government, 2021).  A
further aim of the review was to establish a clear baseline of data to support planning
and the measurement of impact of quality improvement initiatives.  Service
developments have been made as the review has progressed. 
Rights and Participation 
2.2 Staff reported having a good awareness of the rights of children.  Current research
being undertaken by the Universities of Sussex and Durham on trauma-informed
practice within the service has observed social work staff ensuring the rights of young
people are proactively promoted in meetings and interventions.  However, the review
has highlighted that practice is inconsistent for young people in conflict with the law. 
While young people and their parents were invited to meetings, the majority of young
people in conflict with the law did not feel fully informed about the process and most
did not have advocacy.   
2.3 As part of the review a number of themes have come from feedback from young
people: 
• Young people in conflict with the law had a fear of the police which often
triggered their behaviour: “I’m not being bad, I’m hurting and I don’t know how to
tell them that”.  Some young people also did not understand the role of ‘campus
cops’ and did not see them as a support.

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• Young people were very positive about the impact and support of CLD. They
spoke about how CLD staff made them feel safe, important, cared for and
provided spaces and opportunities they might not otherwise receive.
• Some young people spoke of nights they had spent in police custody and how it
could be an unknown professional who comes to collect them.
• Young people were unsure about what formal processes they were involved in,
particularly what Early and Effective Intervention is.
• Court processes were difficult for young people to understand and they did not
always feel there was someone supporting them. 
Actions and next steps 
2.4 A group of young people to participate in the design of youth justice services has
been formed and is facilitated by the Promise Development workers.  As a result of
their input to date, a number of initiatives are planned, or are underway, including: 
• work with Police Scotland, through Contextual Safeguarding, to take a trauma-
informed approach in response to young people when they come to the attention
of the police. 
• action to ensure young people are accessing advocacy from Who Care’s?
Scotland
• a new partnership with the NHSL speech and language team to promote the
ability of individual young people exercise their rights in children’s hearings (or
court) to express their views more effectively through assessment of
communication needs (see 2.20).
• Young people’s views being made central to planning through the alignment of
Early and Effective Intervention with planning for children’s wellbeing in schools
and Empowering Clusters as set out in 2.10-2.12.
Prevention and Early and Effective Intervention 
2.5 Early and Effective Intervention (EEI) is a national initiative and was developed as a
mechanism to support children who come to the attention of the police for offending
behaviour at an early stage. Its oversight sits within Children's Services Planning as
specified in the Children and Young People (Scotland) Act 2014.   It is a voluntary
process where concerns regarding a child's wellbeing have arisen in response to
their alleged involvement in an incident which has brought them into conflict with the
law. 
2.6 In North Lanarkshire, EEI has been managed by a coordinator based in Police
Scotland (funded by the council) and a dedicated social worker. When the police
refer a child into the EEI process, the child’s needs are considered by a multiagency
group comprising police, social work, education and housing but none of the group
members know, or have a relationship, with the child under discussion.  The group
sits apart from the GIRFEC pathway.  Therefore, related issues facing children such
as attendance and family difficulties are not connected to alleged offending and
considered as part of a holistic plan.  In 20/21, 186 children were discussed and the
group made the following decisions as detailed in the chart below:

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• ‘Current measures’ refers to children who already have an allocated social worker
and are referred back to the social worker for ongoing work 
2.7 In terms of current measures an analysis of social work files indicates that an EEI
referral did not consistently trigger anything significantly different in the plan to reduce
the risk of criminalisation. 
2.8 Within the current process young people have limited voice in the decision making, or
on what might help them, and their views are only sought through contact between
the EEI coordinator and their social worker, if they have one. 
2.9 Also of note is the fact that almost as many children in conflict with the law are
referred to SCRA as to EEI.  In the period 21/22 169 children and young people were
referred to SCRA on offence grounds. In total 36% of referrals to SCRA in 21/22
were on offence grounds compared to a national average of 20%.  This suggests the
need to better use EEI to prevent escalation to the Reporter and reduce the potential
for criminalisation.   
Proposals for change and next steps 
2.10 In order to provide more robust and relationship-based support to children who
become involved in alleged offending behaviour, the service is integrating the EEI
process with the GIRFEC pathway.  In practice this means that when a child is
referred by Police Scotland into the EEI process, it will be directed to the named
person and/or lead professional for the requirement to consider a wellbeing meeting
as with all other wellbeing concerns.  This will ensure that the views of the child and

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their parents/carers are part of the process and that the child’s needs as a whole are
considered. This is crucial given research is clear that focusing on behaviour is
usually ineffective by itself (Case and Haines, 2015) and that it is more important for
the adults who know the child to take responsibility for supporting the child or young
person.  Using the GIRFEC pathway will support a more strengths-based approach
that leverages and builds on existing strengths within the child, and the systems
surrounding them, to shift away from a deficit-based/offence focused model. A draft
outline of the process is attached at Appendix 1.  The approach will be piloted in
seven clusters across the authority.   
2.11  Outcomes for the child will be tracked through the child’s plan and the
implementation of the Outcome Star and through tracking any involvement in alleged
reoffending. 
2.12 Research finds that when children come into conflict with the law the responses most
likely to prevent any further offending will focus on children’s strengths and capacities
as a means of facilitating desistance, restoration and inclusion (Case and Haines,
2015). Such supports are already available to children within schools and through
Empowering Clusters to achieve this.  A minority of children require some more
specific support around their behaviour and this is currently provided by a service
commissioned from YMCA Bellshill and Mossend.  An options appraisal has been
undertaken to inform a recommendation about next steps in providing this service,
including whether this contract should be continued (see appendix 2 for a more
detailed explanation of this process).  The recommendation of this appraisal is to
bring the service in-house and take a youth work approach that is fully aligned and
integrated with local supports and services at universal and additional levels through
the Empowering Cluster approach.  The process of bringing the EEI support service
in-house would follow the council’s project management approach, including a full
business plan and register identifying and mitigating any risks. 
Statutory Intervention:  Children’s Hearings and Court 
2.13 North Lanarkshire has a higher than average rate of referrals to the Scottish
Children’s Reporter’s Administration on offence grounds when compared to other
local authority areas in Scotland.   In the year 2021/22, 477 referrals for 182 children
were submitted to the Reporter on offence grounds.  However, SCRA take a welfare
approach to decision making in respect of these referrals to avoid, where possible,
the criminalisation of children.  Consequently, despite this high number of referrals
only 7 new referrals were made to children’s hearings on offence grounds and a
further 62 referrals dealt with under measures already in place for children on a
compulsory supervision order.   
2.14 While nearly all assessments within the file audit were assessed as good or better,
not all children and young people had a robust multi-agency plan.  Overall, the review
found that plans were mainly focused on the offence and social work intervention,
rather than reflecting a more holistic, or family support, based approach. 
2.15 The Procurator Fiscal and Courts have a number of options available for young
people aged 16-18 who are in conflict with the law. The Procurator Fiscal is able to
divert young people from prosecution and refer them to social work for support.   The
number of young people diverted from prosecution has been increasing over the past
4 years and the file audit found that in these circumstances the support subsequently
provided was good, with nearly all the young people subject to diversion completing
the intervention successfully without re-offending.

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2.16  When young people under the age of 18 are convicted in court, three principal
community based disposals are available:  a Community Payback Order (CPO),
Structured Deferred Sentence (SDS), or remittal to a Children’s Hearing for disposal
(providing the young person is not over 17½ years). In the file audit nearly all the
court reports where young people were made subject to a CPO were found to be
good with most young people successfully completing their order.   
2.17 The aim of the SDS Court order is to prevent further offending through intensive
support underpinned by a holistic plan of intervention, and regular court reviews with
a consistent Sheriff who gets to know the young person.  The key ethos behind the
implementation of SDS is a strong focus on the young person’s needs, rather than
focusing solely on their offence.  The outcomes for young people subject to a
Structured Deferred Sentence are very good, with the high level of contact with social
work and a consistent Sheriff key factors.  However, prior to the review SDS was only
operating in Hamilton Sheriff Court resulting in a relatively low number of young
people benefitting from this disposal.  Following engagement with the Sheriff
Principal, as part of the review, an SDS court has been established at Airdrie Sheriff
Court and has been in operation since July 2022.   
2.18 The Sheriff is also able to remit young people aged 16 to17½ to a Children’s Hearing
for disposal.  However, in 2021/22 only four young people were remitted to a
Hearing. While this reflects low numbers nationally, it may indicate a need for clearer
recommendations in social work reports to assist Sheriffs in their decision making. 
2.19 Locally the number of young people either remanded or sentenced to custody has
been decreasing in line with national trends and sentencing guidance.  Nevertheless,
there were 21 new admissions to Polmont YOI of young people aged 16 to 21 years
from North Lanarkshire in 2021/22.  Since April 2022, 8 more young people have
been admitted to custody, all on remand, 2 of whom are under 18.  Recent research
has highlighted that detention in Scotland is not being used as a last resort or for the
shortest time possible, with many children reporting being subject to prolonged
periods on remand with no option for community-based alternatives (McEwan et al.,
2020).  To support this group of young people, support staff from Youth Bridges (part
of our intensive service) meet with all young people within 3 days of receiving
custody and work with prison, health and other staff to support the young people and
arrange family contact.  Youth Bridges workers prioritise building relationships with
young people so they have a trusted worker to support them through the transition
back to the community.  With the support of Youth Bridges, nearly 90% of the young
people who returned to the community were not involved in further offending and
69% reported a reduction in alcohol and drug use. 
Proposals for change and next steps 
2.20 While improving the support to young people appearing in court will continue, the
overall aim of the review is to continue to reduce the numbers of young people in
conflict with the law being dealt with by the court system.  To meet the requirements
of The Promise Plan and increase community-based alternatives to secure and
remand, ending the use of YOIs for 16 and 17 year olds, a pilot has started, in
partnership with SCRA and South Lanarkshire Council, to make better use of the
Hearing System to support young people in the community.  The pilot has engaged
with the Procurator Fiscal service and the Sheriff Principal to promote young people
being maintained in, or remitted to, the hearing system.   
2.21 The aim of the pilot is to divert more young people into the Hearing system and to
provide a tailored approach to those young people in conflict with the law at an earlier

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stage, reducing the likelihood of interaction with the adult criminal justice system by
altering the young person’s offending trajectory at an earlier opportunity.  An
innovative part of the programme is to draw on the success of Structured Deferred
Sentencing in the court system by piloting a similar approach in hearings with the aim
of young people spending less time on a Compulsory Supervision Order with a
comprehensive care plan underpinned by intensive service provision, the measures
in the Compulsory Supervision Order and using, where possible, panel member
continuity, to meet need holistically.  The pilot comprises a dedicated Reporter and
senior social worker to oversee the work.  Specific social workers in locality teams
are being trained in the approach which includes a focus on trauma-informed practice
and addressing communication and mental health needs.   
2.22 The review group is also taking forward a number of actions to ensure that holistic
plans for young people in conflict with the law are in place as part of the pilot and
more generally.  The service has secured additional support work staff (funded via
the ADP) to provide holistic support including at evenings and weekends within
intensive services.  Funding has also been secured for a post to specifically support
young people secure and sustain employment or training, which is being
implemented in partnership with Employability Support & Skills Development.  To
address unmet speech, language and communication needs, as part of the pilot, we
have reallocated resources in partnership with NHS Lanarkshire to ensure that all
young people referred to a Hearing on offence grounds, will have a speech and
language assessment and that tailored support will be given to support young people
communicate their views in the Hearing to ensure their rights are upheld.  In addition,
we are working with NHS Lanarkshire to create a specific ‘youth justice pathway’ for
young people to access health care and advice from school nurses.   
3. Measures of success 
3.1 Children and young people in conflict have their rights respected and are able to
express their views in meetings and hearings. 
3.2 Outcomes for children and young people improve holistically – measured via the
Outcome Star. 
3.3 Reduction in numbers of children and young people re-referred into EEI processes. 
3.4 Continued reduction in number of 16 and 17 year olds placed remanded or convicted
to secure care or YOI with an aim of reducing this to zero by 2024. 
4. Supporting documentation 
4.1  Appendix 1 Policy for use of Family Engagement Support Assistant – December
2022. 
4.2  Appendix 2 Early and Effective Intervention (EEI) – Youth Justice, Education and
Families. 
4.3  Appendix 3 Justice for Children and Young People: A Rights Respecting Approach –
Vision and Priorities.

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Justice for children and young people - a rights-respecting approach: vision and priorities - gov.scot
(www.gov.scot) 
Alison Gordon
Chief Social Work Officer (Education, Families, Justice & Integrated Practice)

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5. Impacts ( http://connect/report-template-guidance ) 
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
No adverse impacts are anticipated.  Whilst a change in EEI service provider may
affect continuity of service, effective contract management will ensure that there is
a smooth transition and a seamless handover.     
If Yes, has an assessment been carried out and published on the council’s
website? https://www.northlanarkshire.gov.uk/your-community/equalities/equality-
and-fairer-scotland-duty-impact-assessments 
Yes ☒ No ☒
5.2 Financial impact 
Does the report contain any financial impacts? 
Yes ☒ No ☐ 
If Yes, have all relevant financial impacts have been discussed and agreed with
Finance? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
Additional support worker posts are funded through the Alcohol and Drug
Partnership and Employability Support & Skills Development.  These monies are
temporary as part of the piloting of the new approaches outlined in the Report.   
The current contract with YMCA Bellshill and Mossend costs £106,387.  It is
estimated that costs could be brought down to between £80-90K if brought in
house. There may be some termination costs. 
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☒ No ☐ 
If Yes, have all relevant HR impacts have been discussed and agreed with People
Resources? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
Bringing the commissioned EEI service in-house may give rise to a relevant
transfer under the Transfer of Undertakings (Protection of Employment)
Regulations 2006 (TUPE).  If so, all statutory and good practice requirements in
terms of TUPE will be adhered to.
5.4 Legal impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☒ No ☐ 
If Yes, have all relevant legal impacts have been discussed and agreed with Legal
and Democratic? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact?

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In the event of the commissioned EEI service currently being provided by the
YMCA Bellshill and Mosshead being retendered or brought-in house (as
recommended), the application or otherwise of TUPE will be fully considered or
addressed.  The current contract does not provide the council with a right to
terminate the contract at its own discretion so there is a risk that YMCA may object
to this.
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?   
Yes ☒ No ☐ 
If Yes, is the processing of this personal data likely to result in a high risk to the
data subject? 
A DPIA is being undertaken to assess the impacts of bringing the commissioned
EEI service in-house means from a data protection compliance perspective and if
there is anything we require to do in order to facilitate this change. 
Yes ☒ No ☐ 
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☒ No ☐
5.6 Technology / Digital impact 
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management,
or connectivity / broadband / Wi-Fi? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
Where the impact identifies a requirement for significant technology change, has
an assessment been carried out (or is scheduled to be carried out) by the
Enterprise Architecture Governance Group (EAGG)? 
Yes ☐ No ☒
5.7 Environmental / Carbon impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.8 Communications impact 
Does the report contain any information that has an impact on the council’s
communications activities? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.9 Risk impact 
Is there a risk impact? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or
Service or Project Risk Registers), and how they are managed? 
An aim of the review of youth justice is to reduce the current risks that young
people’s rights are not upheld and their needs are not met when in contact with the
law.  As well as risk to good outcomes for young people, there are compliance and

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reputational risks for the council if it does not ensure compliance with the new
national standards for youth justice.   
There may be a reputational risk to the council in bringing the commissioned EEI
service in-house and not going out to tender or continuing the current arrangement,
however, this decision has been supported by the council’s option appraisal
process (see Appendix 2). 
A project management approach is being taken to the proposal to bring the
commissioned EEI service in house and a risk register has been established
detailing the risks and appropriate mitigations.  The youth justice steering group will
continue post review to monitor the implementation of improvement work and
manage risks.
5.10 Armed Forces Covenant Duty 
Does the report require to take due regard of the Armed Forces Covenant Duty (i.e.
does it relate to healthcare, housing, or education services for in-Service or ex-
Service personnel, or their families, or widow(er)s)? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the provision which has been made to
ensure there has been appropriate consideration of the particular needs of the
Armed Forces community to make sure that they do not face disadvantage
compared to other citizens in the provision of public services.

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Appendix 1 
Early and Effective Intervention: Guidance
December 2022 
Key content:   
1. Introduction and Background 
2. Early and Effective Intervention 
3. The Process 
4. Central Point of Contact 
5. Routes to Help 
6. Staged Intervention and EEI 
7. The EEI Process 
8. Monitoring

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1. Introduction and Background 
This paper is intended to set out the process for early and effective intervention (EEI) coming
from police Scotland to education families, and how these will be dealt with through the
GIRFEC pathway. The paper will set out briefly the aim of EEI and will go on to describe the
process with a chart illustrating how this will operate. 
2.  Early and Effective Intervention 
The EEI process is based on research messages about effective intervention with children
who get into conflict with the law. The evidence shows that the majority of young people who
come into conflict with the law will not come into conflict with the law again, provided the
conflict is recognised by a figure that is significant in their lives, as soon as possible after the
event. Based on this evidence the early and effective intervention process was set up by
Scottish Government to operate between police Scotland and local authorities with the
following aims: 
• To as much as possible remove young people from the children’s reporter’s system
where the grounds for involvement are based solely on offences
• To give early help to those children and young people who require it, particularly where
they get into conflict with the law and have previous issues with school attendance or
care and protection in their family.
• To look at young people who come into conflict with the law as young people with well-
being needs. 
3.   The Process 
The following process is intended to set out a streamlined process for recognising where
young people come into conflict with the law and providing early help to those who need it. It
sits firmly within North Lanarkshire's empowering cluster approach and users EEI as a route
to the GIRFEC pathway for those who need early help. 
4.   Central Point of Contact 
All EEI referrals start with Police Scotland and be forwarded on to the youth justice team. This
team will record all referrals and pass them to the CIILs in the clusters to raise with the Named
Person in the school. The youth justice team will monitor the process and collect information
as to whether decisions are being made within the 20 working days required by national
standards. 
5.  Routes to Help 
Essentially the process gives three routes to help:
1. No help is needed, and the process ends (often the best outcome for most)
2. He Named Person in the school will call a wellbeing meeting and planning will proceed
from there
3. The young person is already being worked with by Social Work and the worker will call
a wellbeing meeting to consider any amendment of the plan. 
6.  Staged intervention and EEI 
The model of cluster working allows for the needs of children to be met through a joined-up
approach to children’s services. The EEI approach will sit within the planning for Children’s

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Wellbeing approach in the clusters. The service sits at the universal and additional levels in
the staged intervention model. 
For those children and young people that are seen as requiring to be diverted out over the
system the EEI process will operate at to the universal level. Young people will continue to
have supports as needed through their school. For those children and young people that
require additional services the GIRFEC pathway will be used. The model is depicted in the
following chart. 
7.  The EEI Process 
Referral received by a single point of contact within Social Work
Services from Police 
Referral  sent to allocated social
worker and also CIIL 
Is Young Person Working with
Social Work?
Referral is sent to the CILL
Yes No

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8.  Monitoring 
National standards are in place for EEI processes to be measured against. These apply to
the process of involving young people and families and the timescales that referrals take to
reach conclusion. Monitoring will be carried out from the central point within social work
services. Each referral will be followed up with the CIIL or allocated Social Worker to gather
data on process followed and time taken to exit the EEI process. 
SW arranges Wellbeing Meeting to
review child’s plan
End of EEI process 
CILL Laisses with Named Person
Professional Dialogue
Is wellbeing planning
required ? (5 GIRFEC
Questions) 
No needs requiring intensive or
additional planning  - EEI referral is
discussed with child and family and then
ended. 
If the YP has needs that require Wellbeing planning a
meeting is convened 
Move to planning through GIRFEC process, Assess,
Plan, Review.

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APPENDIX 2 
Early and Effective Intervention (EEI) – Youth Justice, Education
and Families 
Senior Responsible Officer Alison Gordon 
Project Manager Andrew Gillies
Contact details GilliesA@northlan.gov.uk 
1.  Background 
1.1 EEI has been a feature of Scotland’s approach to young people in conflict with the
law since 2015.  It is a multiagency process for deploying support in a timely and
proportionate way to children who come to the attention of the police for offending
behaviour.   It is a voluntary process where concerns regarding a child's wellbeing
have arisen in response to their alleged involvement in an incident which has brought
them into conflict with the law. 
1.2 In June of this year the Scottish Government published revised Core Elements for
EEI, emphasising alignment of EEI with the principles of GIRFEC and ensuring that
the rights of children are central to the process.  
2. Objectives   
2.1 To ensure the EEI service meets the revised Core Elements 
2.2 Achieve best value and better outcomes for children. 
2.3 Ensure the EEI service aligns with the key priorities and process of GIRFEC and the
Empowering Clusters approach 
3. Strategic alignment 
4. Options  
1. Recommission Bellshill and Mossend YMCA to create an outcome-based and
sustainable service contract
2. Invite tenders for the service
3. Bring the service in-house and deliver a youth work response via CLD.  Support to be
provided by CLD staff to mentor and involve young people.
4. Cease a specific EEI service and support children and young people through other
services and interventions that are not specific to conflict with the law. 
5.  Options Appraisal plan   
The plan to review the options included the following activities:
Priority  Support all children and young people to realise their full
potential
Ambition statement
(9) Invest in early interventions, positive transitions, and
preventative approaches to improve outcomes for children
and young people

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1. Reviewed current service provision (see section 9 below) 
2. Secured legal and HR advice
3. Engaged with YMCA Bellshill and Mossend 
4. Engaged with CLD regarding potential 
5. Completed a SWOT analysis and the scoring of options  
6.  Options Appraisal governance arrangements 
The options appraisal has been undertaken by members of the youth justice steering
group.  This group reports to SMT (Education and Families) as the final decision
making body. The options appraisal was undertaken using the council’s revised
optoins appraisal framework. 
7. Roles 
Individuals who will contribute to the Options Appraisal exercise.
Role Name 
Senior Responsible
Officer Alison Gordon
Project Manager Andrew Gillies
Facilitator (if different
from Project Manager) 
Appraisal team
members
Sharon Coats – Education and Families Manager
Marion Doran – Education and Families Manager
Iain Macauley – Health and Wellbing Lead
Xanthe Lennon – Senior Social Worker
Other stakeholders 
8. Impacts checklist 
1. Public Sector Equality Duty and Fairer Scotland Duty 
Does the Options Appraisal contain information that has an impact as a result of the
Public Sector Equality Duty and/or Fairer Scotland Duty? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact.  
No adverse impacts are anticipated.  Whilst a change in EEI service provider may
affect continuity of service, effective contract management will ensure that there is a
smooth transition and a seamless handover 
If Yes, has an assessment been carried out and published on the council’s website?
https://www.northlanarkshire.gov.uk/your-community/equalities/equality-and-fairer-
scotland-duty-impact-assessments 
Yes ☒ No ☒
2. Financial impact 
Does the Options Appraisal have a financial impact? 
Yes ☒ No ☐ 
If Yes, have all relevant financial impacts have been discussed and agreed with
Finance? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact.

Page 19

The current cost of the contract is £106,387.  It is estimated that costs could be
brought down to between £80-90K if brought in house.  There may be some
termination costs. 
3. HR policy impact 
Does the Options Appraisal contain any HR policy or procedure impacts? 
Yes ☒ No ☐ 
If Yes, have all relevant HR impacts have been discussed and agreed with People
Resources? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact. 
Following any retendering process or bringing EEI in-house, there is potential for this
to give rise to a relevant transfer in terms of the Transfer of Undertakings (Protection
of Employment) Regulations 2006 (‘TUPE’).  Any procurement in terms of re-
tendering will make reference to this and any transfer of staff to North Lanarkshire
Council will be done in accordance with statutory requirements and good practice
guidance. 
4. Legal impact 
Does the Options Appraisal contain any legal impacts (such as general legal
matters, statutory considerations (including employment law considerations), or new
legislation)? 
Yes ☒ No ☐ 
If Yes, have all relevant legal impacts have been discussed and agreed with Legal
and Democratic? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact. 
In the event of the commissioned EEI service currently being provided by the YMCA
Bellshill and Mosshead being retendered or brought-in house (as recommended),
the application or otherwise of TUPE will be fully considered or addressed.  The
current contract does not provide the council with a right to terminate the contract at
its own discretion so there is a risk that YMCA may object to this. 
5. Data protection impact 
Does the Options Appraisal contain or involve the processing of personal data?   
Yes ☒ No ☐ 
If Yes, is the processing of this personal data likely to result in a high risk to the data
subject? 
Yes ☒ No ☐  
A DPIA is being undertaken to assess the impacts of bringing the commissioned EEI
service in-house means from a data protection compliance perspective and if there
is anything we require to do in order to facilitate this change. 
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☒ No ☐
6. Technology / Digital impact 
Does the Options Appraisal contain information that has an impact on either
technology, digital transformation, service redesign / business change processes,
data management, or connectivity / broadband / Wi-Fi?

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Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact. 
Where the impact identifies a requirement for significant technology change, has an
assessment been carried out (or is scheduled to be carried out) by the Enterprise
Architecture Governance Group (EAGG)? 
Yes ☐ No ☒
7. Environmental / Carbon impact 
Does the Options Appraisal contain information that has an impact on any
environmental or carbon matters? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact. 
8. Communications impact 
Does the Options Appraisal contain any information that has an impact on the
council’s communications activities? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact. 
9. Risk impact 
Is there a risk impact? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or Service
or Project Risk Registers), and how they are managed. 
There are some potential risks related to this options appraisal including but not
limited to:
1. risks in ceasing the service that young people’s behaviour may escalate in
seriousness.
2. There are potential reputational risks in bringing the service in house due to a
cut in funding to the local provider, YMCA. 
All risk and mitigations are noted on a register in line with the council’s project
management approach.
10. Armed Forces Covenant Duty 
Does the Options Appraisal require to take due regard of the Armed Forces
Covenant Duty (i.e. does it relate to healthcare, housing, or education services for in-
Service or ex-Service personnel, or their families, or widow(er)s)? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the provision which has been made to
ensure there has been appropriate consideration of the particular needs of the
Armed Forces community to make sure that they do not face disadvantage
compared to other citizens in the provision of public services. 
9.  Findings of the Review 
9.1 The number of children referred to EEI in 20/21 was 186.  There was a slight
reduction in 2021/22 to 175. Over 90% of the children referred for EEI are aged 13 to
15. 
9.2 The review found that the most common disposals through the EEI process in North
Lanarkshire were either a ‘warning letter’ or continuation of current support,

Page 21

particularly when the child or young person already had a social worker.  In consulting
with young people as part of the review, most had no idea that they had been referred
into EEI or what the focus of the work was.  In order to involve the young person and
their family better in tailoring more bespoke and holistic support, for children who
become involved in alleged offending behaviour, the EEI process is being integrated
with the GIRFEC pathway. This will involve more robust planning for children in
response to conflict with the law concerns with the people who know and have a
relationship with the child.  This is consistent with a rights respecting approach. 
9.3 Within the existing EEI process, there is an option to refer young people to a
commissioned service provided by YMCA (Bellshill and Mossend) for some specific
offence focused work.  The table below shows the numbers of children referred and
the outcomes as reported by YMCA: 
YEAR Number referred  Successful
completion
Refused
Service
2019/20 21 15 0
2020/21 22 5 7
2021/22 24 7 15 
9.4 While the number of children and young people referred to YMCA has remained
stable (albeit at only 13% of the total number of children referred to the EEI process),
the number of young people completing the programme is low.   The pandemic is a
contributory factor but not the whole picture.  There have been changes of staff and
delays in acting on referrals.  YMCA has also not been able to provide data on overall
wellbeing outcomes for young people and the views of children and young people in
relation to their experience of the service received.  A positive feature of the service
has been the pathway for young people to a befriending and mentoring scheme
known as ‘Y Empower’. 
9.5 The annual cost of the contract is £106,387 annually. This also included befriending
and mentoring for children called the Y Empower service.  Over 2021/22, YMCA were
supporting an average of 13 young people at any one time referred in Early and
Effective Intervention.  It is therefore does not represent good value for money.   
9.6 Given the data, and the plans to integrate EEI with the GIRFEC pathway, it is
imperative we  create a service that is consistent with the national vision and priorities
for a rights respecting approach to youth justice and the core elements of EEI.  This
means a responsive service that:
• Takes a holistic approach to the needs of children and young people
• Works in an integrated way with the team around the child and other
family support and targeted interventions
• Focuses on children’s strengths and capacities
• Is rights based and involves children, young people and their families 
9.7  Many of our existing services provided by Education and Families through core or
additional funding (SAC/PEF/Community Mental Health and Wellbeing Framework)
will be able to provide aspects of this service. However, there are a number of young
people referred to EEI who require additional and targeted support around
desistance, restoration and inclusion. 
10.    Findings of the Options Appraisal 
10.1 The options appraisal group looked at the options set out below and conducted a
SWOT analysis.

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OPTION ADVANTAGES DISADVANTAGES/RISKS
1 Extend the contract with
YMCA and work on a
collaborative
commissioning exercise
to create an outcome-
based and sustainable
contract
C&P: Good Practice in
Procurement | Coalition
of Care and Support
Providers in Scotland
(ccpscotland.org). 
Will build on existing expertise
Avoid disruption to staff
through potential TUPE
arrangements
May benefit the resilience of
YMCA Bellshill and Mossend
and children and young
people receiving a service in
this area 
Need to consider how
current procurement rules
will allow for collaborative
commissioning 
2 Re-tender Potential to attract new
expertise, creativity and ideas
from other providers
Grow the community voluntary
sector locally 
3 Bring service in-house
and deliver a youth work
response via CLD. 
Support to be provided
by CLD staff to mentor
and involve young people
in their own
community/universal
provision to reduce the
risk of conflict with the
law. This will be overseen
by the CLD Development
Officer. 
A more efficient and
responsive service through
alignment with current
provision in the service and
Empowering Clusters.
Ability to flex and adapt the
service around the needs of
children if within the direct
management and control of
the service.
Enhance the evidenced
impact on children and young
people through existing youth
work provision.
Clear and accessible
pathways for young people
within youth work provision
and protecting, maintaining
relationship and support 
Moving the service from
local third sector provider
may create some
reputational risk for the
council. 
4 Cease the service A financial saving to the
council – albeit support and
interventions will need to be
undertaken in the service. 
Risk of some young
people coming into more
frequent conflict with the
law without more
specialised support in
relation to desistance. This
may increase risk of
referrals to the SCRA for
offending and demands on
more intensive resources. 
It should be noted that
already more young
people than the Scottish
average are referred to

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SCRA on offence grounds
in North Lanarkshire.   
Options Appraisal Outcome 
10.2 With reference to the findings and the review, the table below sets out the scoring of
the options detailed above using the council’s Options Appriasal Framework.   
Options   
Weighting 1 2 3 4 
Policy Fit 30% 1.6 3.6 4.3 1 
Cost/Savings 20% 1 2 2 2.3 
Performance 20% 1.6 3.6 3.6 1 
Operational Specific – GIRFEC
based EEI approach
10% 2 2.2 4 1 
100%     
10.3 The outcome of the options appraisal is to bring the EEI service in-house and locate it
within the Community Learning and Development service.   
10.4 This outcome will have the advantage of ensuring integration together with the
existing universal and additional provision to ensure good pathways of support for
young people by workers with robust local knowledge.  During the review process
young people also told us they valued the CLD service and there is accordingly the
potential to co-design this new approach to EEI.