Democracy Spraffa

Keeping the Promise- Care Experienced Children and Young People

North Lanarkshire Council · 13 September 2022
Back to Education, Children and Families Committee — 13 September 2022 and its agenda

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North Lanarkshire Council
Report
Education, Children and Families Committee 
Does this report require to be approved? ☒ Yes   ☐ No
Ref AG/MF Date 13/09/22 
PO44.1 Keeping the Promise: care experienced children and
young people 
From  Alison Gordon, Head of Children Families & Justice Social Work
Services/Chief Social Work Officer  
E-mail gordonal@northlan.gov.uk Telephone 01698 332001 
Executive Summary
The purpose of this report is to provide an update on the key developments to deliver the
Promise: Care Foundation to support care experienced children and young people. The
council’s commitment to improving outcomes for our care experienced children and young
people has been explicitly reflected in its endorsement of Keeping the Promise and is
integral to the Plan for North Lanarkshire’s aspiration to support all children and young
people to realise their full potential. 
A number of reports to the previous Education and Families Committee, most recently a
report on developments in Aftercare Support presented in November 2021, have updated
members on the range of work being progressed to improve the experience and outcomes
for children and young people experiencing, or who have experienced care in North
Lanarkshire.  This report updates further on number of key areas including on how our
Children’s Champions Board and Promise Development Team are ensuring lived
experience is central to the change process.  The critical role of support offered within our
Children’s Houses is highlighted as is planned activity to further enhance our Children’s
Carer Service and the wide-ranging work of the virtual school in improving educational
opportunities, attainment, and wider outcomes. 
Recommendations
It is recommended that the Education, Children and Families Committee: 
(1) Note the content of this report and the challenges and ambition of The Promise and
the Promise Plan 21- 24 within the context of North Lanarkshire 
(2) Endorse the actions highlighted as next steps in section 2 of the report 
The Plan for North Lanarkshire
Priority  Support all children and young people to realise their full potential
Ambition statement (7) Enhance collaborative working to maximise support and ensure
all our children and young people are included, supported, and safe

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1. Background 
1.1 The Council has a longstanding commitment to improving outcomes for children and 
young people who are experiencing care or who are care experienced. This is reflected
in the current Children’s Services Plan (2021-23) and the programme of work
supporting the Plan for North Lanarkshire. The Council is also a signatory to the
Scottish Care Leaver’s Covenant with sets out a range of commitments to improving
support for care leavers. Since 2018, an elected member has been appointed as a
Care Experience Champion. 
1.2       Following the publication of the Promise in February 2020 which set out the findings of  
the Independent Care Review and a path for a 10-year transformation programme for
the delivery of care and family support, full council also passed a motion in August 2020          
confirming a commitment to Keeping the Promise to Scotland’s children, young people 
and their families. The Promise Plan 21-24, published on 31st March 2021 provides a
national framework for the first phase of this transformation programme and a
benchmark for local improvement activity. 
1.3       Our Children’s Services Plan 2021-23 is built around the framework of the Promise and 
UNCRC and to support delivery the previous Corporate Parenting Task Group has
been reconfigured to the NL Promise Partnership – Care. Whilst the delivery of the
Promise in North Lanarkshire requires whole system change and a wider focus on
holistic support for families, a commitment to support the best possible outcomes for
the 668 children who currently experience care across a range of settings, including
those supported at home, remains fundamental. 
2. Report 
Improvement Activity 
2.1 The Champions Board 
The North Lanarkshire Champions Board provides a platform for the most senior
leaders across services and partner organisations to engage with, listen to and work
alongside care experienced young people to develop policy and inform local service
development. The Today not Tomorrow (TNT) Group is an established group of older
care experienced young people who works with the Champions Board. The Promise
Development Team provides support to TNT, assisting them to take forward
developments and providing a link to the Council and its partners, as necessary.  Two
other more activity based groups for younger children and those aged 12-16 also
support participation.             
The Life Changes Trust (LCT) provided funding to support the development of the
Champions Board and TNT with this supporting the employment of a Development
Worker in Who Cares Scotland to support the groups and work of the Board. This
funding ended in December 2021 with a local partnership agreement made to continue
core funding. 
A key development led by TNT over the past 12 months has been the production of an
online resource to support managers and practitioners on how to improve record
keeping with a focus on the impact of language.  A number of young people were also
involved in scoping and framing the key qualities required of mental health support for
Care Experienced Young People, work they had the opportunity to showcase at a

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national event, Tending the Light, which formed part of the festival of care in February
2022.             
The Champions Board and TNT held a development session in May 2022. The session
reviewed progress and agreed priorities moving forward which are reflected in ‘next
steps’ below and provide a focus for further work.  The session also provided the
opportunity for members of the Champions Board to sign a pledge to reaffirm their
commitment to our care experienced children and young people. 
Next Steps 
• Collaboration with all partner services to further improve record keeping, taking account
of the impact of the use of language. This includes testing in one of our children’s
houses, a more personalised framework for recording which meets the needs of the
service, but also accessibility and the current and future needs of children and young
people. This development includes the introduction of ‘memory boxes’ which children
and young people will take with them when they move on.  
• Hearing children and young people’s voices regarding family time (previously referred
to as contact) to inform practice.  This is already leading to a move away from
standardised arrangements and a greater focus on venue and arrangements which
support individual and family needs and sustaining key relationships in particular where
brother and sisters are unable to stay together.  Both the auditing of care plans and
direct feedback from children, young people and their families will be used to measure
progress in this area. 
2.2      Children’s Houses     
A successful programme of summer activities tailored to the needs of the children and            
young people in each house is being delivered in addition to other activities that the
children have accessed, including, for example the summer hubs. The activities aim to
enhance memories for those living in the houses, contribute to relationship-based
practice and provides opportunity to introduce new experiences which enhance their
wellbeing            
Our children’s houses are also involved in a pilot project funded via the CORRA
Foundation’s Promise Partnership Fund. This project is being led by Aberlour and
Kibble, two organisations who have successfully reduced their use of safe holds and is
in line with the aspiration within the Promise Plan to become a nation who don’t restrain
their children. A core group of 8 staff have been identified to take the work forward and
to ensure a whole system approach in implementation locally there is also
representation from education and police.   6 of these staff are participating in The
Promise Design school training across July and August to ensure that any
developments are taken forward in line with the Scottish Approach to Service Design 
The houses have continued to develop their outreach work to young people moving to
more independent living. We have also been able to facilitate several young people
returning to the houses as younger adults, because of trauma and crisis in their lives.           
This is in line with the aspirations of the Promise, children, and young people’s right to
‘Return to care’ if necessary. To date this has been successful in helping achieve
stability for the young people, as well as providing a nurturing experience and keeping
them safe.

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Over the past 12 months our Children’s Houses have also been critical to supporting
the increase in the number of our unaccompanied asylum-seeking children and young
people who have been placed through the National Transfer Scheme (NTS). The  
managers and practitioners have been responsive to the needs of the children and
young   people, who have experienced considerable trauma and disruption.  An
additional 8 young people under the age of 18 have been placed since the introduction
of the new national rota linked to the NTS in October 2021.  Whilst some of these young
people have been able to move on relatively quickly to supported care or extended
family arrangements, receiving young people into our children’s houses has ensured
wrap around support is available whilst they settle in, and that their individual support
needs are more fully assessed. 
Next Steps 
• Continuation of the collaborative work with Aberlour and Kibble to eradicate physical
interventions/safe holds. This will include the involvement of children and young people
and the Promise Development Team.
• Continued development of best practice in supporting unaccompanied asylum-seeking
children and young people, to assist them to reach their potential as young citizens in
our communities.
• Prioritisation of practice development to promote lifelong relationships, including
increasing the capacity for and the consistency of ‘outreach’ work when young people
move on including support to parents and children when children return to their families.
This will also include consideration of the development of satellite accommodation
linked to our houses as well as further supporting the ‘right to return’ wherever possible. 
2.3     Review and Development of Children’s Carers Services
A Carers Centre was established in North Lanarkshire 13 years ago. The Centre then
housed the fostering and adoption team, whose focus was the completion
assessments, pre-assessment, and post assessment support to foster carers and
adoptive parents. The purpose was to ensure regulations were met and a high standard
of care was provided for children and young people who could not live with their
parents.
In recent years the scope of the carer’s service has been expanded though
reconfiguration and the addition of additional teams focussed on supported care and
kinship support.  The ambition of the Promise includes whole family wellbeing support
which stresses that this applies to all families including fostering, adoptive, kinship as
well as birth families.  We are currently scoping work and engaging with families with a
view to reviewing the support offered though the carer’s service recognising the
importance of flexible and accessible support which is responsive to changing needs
including for adoptive and other families who may experience challenges at particular
life stages.
The recruitment of sufficient local foster carers also remains a challenge and is
reflected across Scotland. Our recruitment strategy has been reviewed and an annual
programme of activity in this area is being developed and will include local information
sessions across the authority to generate local interest and raise awareness of the
range of care provided for children and young people who cannot live with their families,
including supported care, short term care and foster care as well as strengthening our
support offer.

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Next Steps
• To explore how we can create better synergy across our current, fostering, adoption,
kinship care, supported care and residential teams to work more effectively as a
children’s carers service, to improve the experience of children and young people who
cannot live with their parents.  This will include consultation with carers on support
needs. 
• Implementation of actions to support carer, particularly foster care recruitment and
including targeted recruitment including for Unaccompanied Asylum-Seeking Children. 
• Review of carer allowances 
2.4  Virtual School 
The Promise Plan 21-24 demands that schools know and cherish their care
experienced children and that school improvement plans recognise the needs of care
experienced children with robust tracking of progress so that support can be provided
early. The Plan also targets an end to both formal and informal exclusions of care
experienced children. The virtual school is central to the support being offered to care
experienced children and young people, to ensure a collaborative approach to
improving educational outcomes and overall improvements for care experienced
children and young people’s wellbeing. 
Additional short-term resource of 70k has been agreed for the Virtual School from Covid
recovery funds to bridge a reduction in funding allocation from the CECYP Grant due
to a decrease in the number of children experiencing care, mainly care at home, during
the pandemic period. Furthermore, current teacher staffing levels have been increased
by 1.0 FTE for session 2022-23 bringing the total number of teachers to five (two
primary and three secondary). These teachers are centrally funded and not from
CECYP Grant. This enhancement will allow key activities to be sustained and the
further provision of teaching support to children and young people who require
additional input in order to access learning and achieve qualifications. This model has
been successful, in particular for senior pupils identified as at risk of leaving school
without formal qualifications. Over the past three sessions, teachers have been able to
work with many of these young people individually, resulting in 75 young people
achieving over 150 national qualifications. This increases employment and further
educational opportunities for some of the most disadvantaged and trauma-impacted
young people. 
The Virtual School has continued to develop vocational opportunities with a wide range
of partners. Where possible, vocational learning is accredited, and young people
achieve qualifications to support future career choices. A video has been produced
outlining the children and young people’s experiences and the positive impact on their
wellbeing. 
Forest School and Outdoor Learning has been a successful approach in engaging a
number of children and young people in learning packages, tailored to meet individual
needs. Engagement and attendance in these activities continues to be high. Young
people enjoy the experience of being outdoors and all participants work towards a
qualification. Feedback from young people, their families and schools indicate a
positive impact on relationships, emotional regulation, and readiness for learning.

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A base has been created in the Carers Centre which provides space for Virtual School
staff to work, meet with children, young people and their families and offer learning
experiences. It also provides the opportunity to strengthen links with counselling
services, providing a safe and nurturing environment to meet. The space available has
been utilised well by Virtual School staff and young people visiting or learning who
report that they enjoy their time there and feel welcomed by all staff. 
A successful summer activities programme has again been delivered, supporting
young people and their families to enjoy experiences together including activity camps
and family trips to the cinema, local leisure facilities, Glasgow Science Centre, World
of Wings and Amazonia. This summer over 400 families have received direct or indirect
support from Virtual School via the Intensive Summer Offer from Education and
Families. Additional finances and practical support are provided to ensure families can
participate. 
Ongoing work with schools towards fulfilling the ambition of The Promise to end school
exclusions has resulted in significant reductions over the past three sessions. 
• 48% reduction in exclusions for care experienced learners 
• 59% reduction in days lost due to exclusion for care experienced learners
• 39% reduction in number of care experienced learners excluded from school 
This will continue to be a focus for Virtual School. 
The Virtual School has initiated and implemented a Promise Champions model in
schools across the authority, with schools being recognised for their promotion and
work to deliver on the ambitions of the Promise. Currently two clusters have been
involved in the Keeping the Promise pilot (over 200 school staff). The model, which has
attracted national interest, was developed in collaboration with the Promise
Development Team and will continue to be embedded across the authority. 
Next Steps 
• Build on what has worked to improve educational attainment, providing opportunities
to sustain care experienced children within their communities. 
• Continued evaluation of the impact of the Virtual School in supporting the wellbeing of
care experienced children and their families. 
• Continue to support the ambition of the Promise to end both formal and informal
exclusions of care experienced children. A key role of the Virtual School going forward
is to continue to support and track all North Lanarkshire’ schools to progress in this
area. 
2.5  The Promise Development Team Update 
The Promise Development Team was established within the Education and Families
service to strengthen the infrastructure to support the delivery of the Promise.  The
establishment of Promise Development Worker and Assistant Support Worker posts
targeted at those with lived experience of care has been successful in attracting
talented and highly motivated individuals who are committed to improving care withing
North Lanarkshire.

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Since its establishment in March 2021, the team has successfully driven a number of
actions to support the delivery of the Promise.  A team member is the co-lead for the
corporate parenting group, the NL Promise Partnership: Care. Team members have
significantly contributed to raise awareness of the Promise across the Council and its
partners, as well as with care experienced children and young people. The team has
taken lead roles in developments including recording practice, family time,
enhancement of aftercare provision, support to the Today not Tomorrow group and the
Champion Board, as well as contribution to national developments to support the
delivery of the Promise, for example the children’s hearing improvement programme.
The team have also committed to work alongside the national Promise Team and to
participate in the Promise Design School.
A team development session took place in May 2022 and provided the opportunity for
some ‘blue sky’ thinking and identifying future priorities including, 
• Further engagement and more input from care experienced Young People
and their involvement of strategy and development 
• Promote and deliver principles of trauma informed practice across services
• Family support – all families including kinship, foster and adoptive, needs to
link with adult services, parents – mental health, addictions – whole systems
approach
• Raising awareness strategic groups NL Partnership Board, community
boards.
Next Steps 
• Review the team’s workplan, identifying priorities moving forward, taking account of
actions from the 2022 development session.
• A short-life working group has been established with members of the team to plan for
a conference in November 2022. The conference will focus on local achievements
and future delivery of the Promise. 
4. Measures of success 
A range of measures relation to specific strands of work described above have been
detailed in previous reports to committee and are also reflected in the current Corporate
Parenting Strategy and the strategies Improvement Plan the NL Promise Delivery Plan
21-24. These are aligned to the NL Children’s Services Plan, 21-23.     
5. Supporting documentation 
The Promise Plan 21-24 https://thepromise.scot/plan-21-24/ 
Alison Gordon
Head of Children, Families and Justice Social Work Services/ Chief Social Work
Officer Education & Families

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5. Impacts ( http://connect/report-template-guidance ) 
5.1 Public Sector Equality Duty and Fairer Scotland Duty
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty?
Yes ☐ No ☒
If Yes, please provide a brief summary of the impact? 
If Yes, has an assessment been carried out and published on the council’s website?
https://www.northlanarkshire.gov.uk/your-community/equalities/equality-and-fairer-
scotland-duty-impact-assessments
Yes ☐ No ☐
5.2 Financial impact
Does the report contain any financial impacts?
Yes ☒ No ☐
If Yes, have all relevant financial impacts have been discussed and agreed with
Financial Solutions?
Yes ☒ No ☐
If Yes, please provide a brief summary of the impact?
The commitment to the Champions Board for the ongoing support to TNT is being
delivered though reconfiguration of existing service budgets and contributions from
partners. The enhanced after care provision is delivered as noted by national
investment in community mental health and wellbeing.  Virtual school funding is
primarily though the Care Experience Children and Young People element of SAC
funding but as noted above has been supplemented for 2022-23 from recovery
funds. 
Allowances for children’s carers carer’s allowances require to be reviewed in the
light of cost-of -living pressures as these were last uplifted in 2018 but will need to be
considered within available resources. This is to ensure we are well placed to recruit
carers and develop enough resilience to meet the demands of our “Closer to Home”
policy which seeks to retain care for our children and young people within our own
internal care provisions.  Proposals will be subject of a further report.
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts?
Yes ☒ No ☐
If Yes, have all relevant HR impacts have been discussed and agreed with People
and Organisational Development?
Yes ☒ No ☐
If Yes, please provide a brief summary of the impact?
The developments described within this report support the Council to fulfil its
corporate parenting duties as set out in the Children and Young People (Scotland)
Act 2014. 
5.4 Legal impact
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)?
Yes ☒ No ☐
If Yes, have all relevant legal impacts have been discussed and agreed with Legal
and Democratic Solutions?
Yes ☒ No ☐
If Yes, please provide a brief summary of the impact? 
The Promise, published in 2020 and Promise Plan (21-24) remain the main national
drivers for the activity outlined in this report.  Specific legislative changes have been

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made through the Children (Scotland) Act 2020 strengthening duties with respect to
brothers and sisters and it is anticipated further changes including to the Children’s
Hearing system will follow. 
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?  
Yes ☐ No ☒
If Yes, is the processing of this personal data likely to result in a high risk to the data
subject?
Yes ☐ No ☐
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☐ No ☐
5.6 Technology / Digital impact
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management, or
connectivity / broadband / Wi-Fi?
Yes ☐ No ☒
If Yes, please provide a brief summary of the impact? 
Where the impact identifies a requirement for technology, has an assessment been
carried out (or scheduled) by the Enterprise Architecture Governance Group
(EAGG)? 
Yes ☐ No ☐
5.7 Environmental / Carbon impact
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters?
Yes ☐ No ☒
If Yes, please provide a brief summary of the impact?
5.8 Communications impact
Does the report contain any information that has an impact on the council’s
communications activities?
Yes ☐ No ☒
If Yes, please provide a brief summary of the impact?
5.9 Risk impact
Is there a risk impact?
Yes ☒ No ☐
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or Service
or Project Risk Registers), and how they are managed? 
Mirroring the national picture and work undertaken by the Independent Care Review
there are significant human costs as well as financial costs on services locally should
work to improve outcomes and support for care experienced young people to
succeed and participate fully in community life fail. In the medium term however,
there is uncertainty about any additional investment available to support and sustain
some of the change required to deliver the Promise in North Lanarkshire. The
continued support for our unaccompanied asylum-seeking children although funded
through the Home Office as previously reported to Committee is also impacting on
capacity in our children’s houses which can impact on ability to meet other demands,