Strategic Performance Framework - Performance Reporting Schedule 2023 to 2024
North Lanarkshire Council · 16 February 2023
Back to Audit and Scrutiny Panel — 16 February 2023 and its agenda
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North Lanarkshire Council Report Audit and Scrutiny Panel Does this report require to be approved? ☐ Yes ☒ No Ref KH/SL Date 16/02/23 Strategic Performance Framework - Performance Reporting Schedule 2023 to 2024 From Katrina Hassell, Chief Officer (Business and Digital) E-mail HassellK@northlan.gov.uk Telephone 07903 096 121 Executive Summary As one of the strategic frameworks which supports The Plan for North Lanarkshire, the Strategic Performance Framework sets out performance measurement at three levels in order to collectively provide an overview of performance to help understand the impact of council activities on improving services and outcomes for the people and communities of North Lanarkshire. The measures in this Framework allow for day to day activities, and progress towards achieving the long-term vision set out in The Plan for North Lanarkshire, to be regularly monitored, reported, assessed, and scrutinised. A Performance Reporting Schedule was established to facilitate this process, and reported to the Audit and Scrutiny Panel in March 2021. As the Panel are aware, from 2022/23 demonstrating Best Value in practice moves to a more frequent annual audit assessment which will be undertaken as part of the external auditors existing Annual Audit Report (AAR) process. It is therefore important to ensure that the council continues to be able to demonstrate Best Value and evidence this in practice, in particular through robust scrutiny and performance reporting. Moving forward however, auditing Best Value will go beyond simply focusing on the arrangements themselves and will have a specific focus on assessing effectiveness and ascertaining if performance reporting can demonstrate the council is making a real difference - having an impact - on improving services and outcomes for local people. This report therefore updates the Performance Reporting Schedule initially established in 2021 and sets out the service specific, statutory, corporate, and Strategic Performance Framework performance reporting arrangements for 2023 to 2024. Consideration of the Performance Reporting Schedule at the Audit and Scrutiny Panel supports the Best Value governance and accountability theme by ensuring the council can demonstrate the existence of robust arrangements for scrutiny and performance reporting. It also aims to fulfil the Panel’s remit as per the Scheme of Administration to: • Review and monitor the performance of the council in delivering upon its priorities, outcomes, programme of work and targets in the council plan, specifically performance in improving local services and outcomes and in demonstrating Best Value. • Review performance to assess whether intended policy outcomes have been achieved.
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1. Background 1.1 Members of the Audit and Scrutiny Panel will recall the strategic frameworks annual position statement report in November 2022 which provided an update on the inter- related strategic frameworks which are key to assessing the success of The Plan for North Lanarkshire and monitoring delivery towards achieving the overall vision by ensuring each stage is appropriately planned, guided, implemented, and governed. 1.2 The frameworks focus on ensuring a corporate one council approach in respect of Policy, Governance, Performance, Self-Evaluation, Project Management, and Demonstrating Improved Outcomes for Communities. To ensure these frameworks continue to align to, and support delivery of, The Plan for North Lanarkshire all are on a programme for a regular review and refresh exercise. 1.3 The role of the Strategic Performance Framework was reiterated in the report to the Panel in November 2022. This sets out the framework for performance measurement at three levels (as per the diagram on the right). This aims to collectively provide an overview of performance to help understand the impact of council activities on improving services and outcomes for the people and communities of North Lanarkshire. 1.4 The measures in this Framework allow for day to day activities, and progress towards achieving the long-term vision set out in The Plan for North Lanarkshire, to be regularly monitored, reported, assessed, and scrutinised. A Performance Reporting Schedule was established to facilitate this process, and reported to the Audit and Scrutiny Panel in March 2021. 1.5 The Strategic Performance Framework is aligned to the Accounts Commission statutory direction (set out in Appendix A) which places a requirement on councils to report a range of information in terms of (1) improving local services and outcomes, and (2) demonstrating Best Value. 1.6 Auditing the council’s compliance with the Accounts Commission statutory direction forms part of the work undertaken by the external auditors each year in the production of their Annual Audit Report (AAR). Recommendations It is recommended that the Audit and Scrutiny Panel: (1) Maintain an awareness of the reports within the Performance Reporting Schedule for 2023 to 2024 in line with the Panel’s remit to provide “independent review of the council’s governance, risk management, performance and control frameworks”, and (2) Are aware that the Performance Reporting Schedule forms a key part of the scrutiny work programme that supports the Best Value governance and accountability theme by ensuring the council can demonstrate the existence of robust arrangements for scrutiny and performance reporting. The Plan for North Lanarkshire Priority All priorities Ambition statement All ambition statements
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1.7 In line with the next steps set out in the November 2022 report, and following a review and refresh exercise, this report herewith provides the Audit and Scrutiny Panel with the updated Performance Reporting Schedule. This sets out the performance reporting, review, and scrutiny arrangements for 2023 to 2024 and the reporting standards which required to be followed. 2. Performance reporting, review, and scrutiny arrangements for 2023 to 2024 2.1 When approved in September 2019, the Strategic Performance Framework included a reporting schedule; this outlined the reporting frequency and audiences for the performance indicators within the framework. This also highlighted a range of service specific performance reporting which takes place each year to meet both business and statutory obligations. The previous Performance Reporting Schedule for 2021/22 was approved in April 2021; Appendix B attached to this report provides hyperlinks to the latest reports in this respect. 2.2 Following a review and refresh exercise, the Performance Reporting Schedule has been updated for 2023 to 2024. This is attached in Appendix B and sets out the timetable for: (1) Chief Officer’s individual six monthly Performance Reviews at Service Committees in line with the Strategic Performance Framework. (2) Corporate reporting to the Audit and Scrutiny Panel and Policy and Strategy Committee in line with the Strategic Performance Framework. (3) Chief Officer service specific performance reporting which takes place each year to meet both business and statutory obligations. 2.3 A set of non-negotiable standards was also established in the original Strategic Performance Framework. This requires all Chief Officers to ensure a set of five non- negotiable standards are applied in all performance reports to Service Committees that are aligned to the Strategic Performance Framework. These standards aim to ensure that performance reporting is: • Aligned - to The Plan for North Lanarkshire to give stakeholders an insight into the performance of council activities in the short-term and against the long-term ambitions. • Consistent - to ensure a standard, easily recognisable, and well established process across each different audience over time. This aims to help build credibility, reliability, and a common understanding. • Transparent - to allow stakeholders to understand what is being measured, what it means, what level of performance has actually been achieved, and what difference this means in reality for the people and communities of North Lanarkshire. • In context - to avoid the So What? question and provide a coherent narrative to ensure fully informed review, reporting, scrutiny, and decision making processes. • Balanced - to ensure any text adds value and tells a balanced narrative. Performance reports should identify areas requiring improvement as well as areas of good performance. Narrative should include reasons for performance levels not in line with targets and the remedial action undertaken to address this. Next steps 2.4 To ensure adherence to the non-negotiable standards, a standardised template has been developed for Chief Officers to use when reporting the items in section (1) of
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Appendix B to the respective Service Committee. This aims to achieve consistency of approach which will help build credibility, reliability, and a common understanding. 2.5 Corporate reporting to the Audit and Scrutiny Panel (in line with the Strategic Performance Framework) will commence in cycle 2 as per section (2) in Appendix B. Note this aligns to the scrutiny work programme report on the Panel’s agenda today which sets out the Annual composite scrutiny programme with timetable of reports to future Panel meetings. 2.6 Performance reports submitted to the respective Committee (in line with items (1), (2), and (3) in paragraph 2.2 above - as set out in Appendix B) will be kept under review by the Corporate Management Team so that adherence to the timetable is maintained. This will also seek to provide the relevant assurances in terms of performance management arrangements that promote the effective use of the council’s resources, performance being scrutinised at a senior management level, and arrangements being effective in addressing areas of underperformance, identifying the scope for improvement, and agreeing remedial action. 3. Measures of success 3.1 Measures of success include: • Regular oversight and monitoring of performance across the organisation to gain assurances in terms of governance and accountability. • Regular review and challenge processes to scrutinise the performance of the council to ensure effective use of resources and that resources are directed in accordance with agreed policy and according to priorities, while ensuring sound decision making and clear accountability for the use of resources in achieving improved outcomes for service users and the local community. • Performance monitoring, management, and reporting arrangements that support the demonstration of improved performance in local services and outcomes, and the delivery of Best Value. 4. Supporting documentation 4.1 Appendix A: Accounts Commission statutory direction for performance reporting: 2022/23 to 2024/25. Appendix B: Performance Reporting Schedule 2023 to 2024. Katrina Hassell Chief Officer (Business and Digital)
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5. Impacts 5.1 Public Sector Equality Duty and Fairer Scotland Duty Does the report contain information that has an impact as a result of the Public Sector Equality Duty and/or Fairer Scotland Duty? Yes ☐ No ☒ If Yes, please provide a brief summary of the impact? If Yes, has an assessment been carried out and published on the council’s website? https://www.northlanarkshire.gov.uk/your-community/equalities/equality- and-fairer-scotland-duty-impact-assessments Yes ☐ No ☐ 5.2 Financial impact Does the report contain any financial impacts? Yes ☐ No ☒ If Yes, have all relevant financial impacts have been discussed and agreed with Finance? Yes ☐ No ☐ If Yes, please provide a brief summary of the impact? 5.3 HR policy impact Does the report contain any HR policy or procedure impacts? Yes ☐ No ☒ If Yes, have all relevant HR impacts have been discussed and agreed with People Resources? Yes ☐ No ☐ If Yes, please provide a brief summary of the impact? 5.4 Legal impact Does the report contain any legal impacts (such as general legal matters, statutory considerations (including employment law considerations), or new legislation)? Yes ☒ No ☐ If Yes, have all relevant legal impacts have been discussed and agreed with Legal and Democratic? Yes ☒ No ☐ If Yes, please provide a brief summary of the impact? The Local Government Act 1992 established the role of the Statutory Direction to direct the “publication of information as to standards of performance”. The Local Government in Scotland Act 2003 introduced the duty of Best Value; this requires that councils “make arrangements to secure continuous improvement in performance”. 5.5 Data protection impact Does the report / project / practice contain or involve the processing of personal data? Yes ☐ No ☒ If Yes, is the processing of this personal data likely to result in a high risk to the data subject? Yes ☐ No ☐ If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e- mailed to dataprotection@northlan.gov.uk Yes ☐ No ☐ 5.6 Technology / Digital impact Does the report contain information that has an impact on either technology, digital
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transformation, service redesign / business change processes, data management, or connectivity / broadband / Wi-Fi? Yes ☒ No ☐ If Yes, please provide a brief summary of the impact? Improvements in the presentation of performance information to various audiences are being advanced in line with the development of the DigitalNL work package for the Business Intelligence (BI) Hub. Where the impact identifies a requirement for significant technology change, has an assessment been carried out (or is scheduled to be carried out) by the Enterprise Architecture Governance Group (EAGG)? Yes ☐ No ☒ 5.7 Environmental / Carbon impact Does the report / project / practice contain information that has an impact on any environmental or carbon matters? Yes ☐ No ☒ If Yes, please provide a brief summary of the impact? 5.8 Communications impact Does the report contain any information that has an impact on the council’s communications activities? Yes ☐ No ☒ If Yes, please provide a brief summary of the impact? 5.9 Risk impact Is there a risk impact? Yes ☒ No ☐ If Yes, please provide a brief summary of the key risks and potential impacts, highlighting where the risk(s) are assessed and recorded (e.g. Corporate or Service or Project Risk Registers), and how they are managed? Implementation of the Performance Reporting Schedule, which will facilitate effective review and scrutiny processes, contributes to the mitigation of the risk on the Corporate Risk Register for governance, leadership, and decision making. 5.10 Armed Forces Covenant Duty Does the report require to take due regard of the Armed Forces Covenant Duty (i.e. does it relate to healthcare, housing, or education services for in-Service or ex- Service personnel, or their families, or widow(er)s)? Yes ☐ No ☒ If Yes, please provide a brief summary of the provision which has been made to ensure there has been appropriate consideration of the particular needs of the Armed Forces community to make sure that they do not face disadvantage compared to other citizens in the provision of public services.
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Appendix A: Accounts Commission statutory direction for performance reporting: 2022/23 to 2024/25.
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Appendix B: Performance Reporting Schedule 2023 to 2024 The following provides a timetable outlining dates for: (1) Chief Officer’s individual six monthly Performance Reviews at Service Committees in line with the Strategic Performance Framework. (2) Corporate reporting by the Chief Officer (Business and Digital) in line with the Strategic Performance Framework. (3) Chief Officer service specific performance reporting which takes place each year to meet both business and statutory obligations. (1) Chief Officer’s individual six monthly Performance Reviews at Service Committees in line with the Strategic Performance Framework Chief Officer Committee meeting dates Committee Latest report Cycle 1 Jan - Mar 2023 Cycle 2 Apr - Jun 2023 Cycle 3 Aug - Sept 2023 Cycle 4 Oct - Dec 2023 Cycle 1 Jan - Mar 2024 Business and Digital 1 Mar 2023 13 Sept 2023 28 Feb 2024 Finance and Resources Committee 23-02-22 Latest performance results for Business and Digital https://mars.northlanarkshire.gov.uk/egenda /images/att97665.pdf Finance 1 Mar 2023 13 Sept 2023 28 Feb 2024 Finance and Resources Committee 10-03-22 Latest performance results for Finance https://mars.northlanarkshire.gov.uk/egenda /images/att97666.pdf Legal and Democratic 1 Mar 2023 13 Sept 2023 28 Feb 2024 Finance and Resources Committee - Asset and Procurement 1 Mar 2023 13 Sept 2023 28 Feb 2024 Finance and Resources Committee - People Resources 1 Mar 2023 13 Sept 2023 28 Feb 2024 Finance and Resources Committee - Community Operations 3 May 2023 1 Nov 2023 Environment and Climate Change Committee 09-02-22 Latest performance results for Regulatory Services and Waste Solutions https://mars.northlanarkshire.gov.uk/egenda /images/att97662.pdf 09-02-22 Latest performance results for Environmental Assets https://mars.northlanarkshire.gov.uk/egenda /images/att97663.pdf Place 11 May 2023 17 Nov 2023 Enterprise and Fair Work Committee 07-11-19 Strategic Performance Framework reporting https://mars.northlanarkshire.gov.uk/egenda /images/att92355.pdf Place 10 May 2023 8 Nov 2023 Housing Committee 20-11-19 Strategic Performance Framework reporting https://mars.northlanarkshire.gov.uk/egenda /images/att92330.pdf Housing Management 10 May 2023 8 Nov 2023 Housing Committee 20-11-19 Strategic Performance Framework reporting https://mars.northlanarkshire.gov.uk/egenda /images/att92330.pdf Housing Property Services 10 May 2023 8 Nov 2023 Housing Committee 20-11-19 Strategic Performance Framework reporting https://mars.northlanarkshire.gov.uk/egenda /images/att92330.pdf Education 28 Feb 2023 12 Sept 2023 27 Feb 2024 Education, Children, and Families Committee 12-11-19 Strategic Performance Framework reporting https://mars.northlanarkshire.gov.uk/egend
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Chief Officer Committee meeting dates Committee Latest report Cycle 1 Jan - Mar 2023 Cycle 2 Apr - Jun 2023 Cycle 3 Aug - Sept 2023 Cycle 4 Oct - Dec 2023 Cycle 1 Jan - Mar 2024 a/images/att92322.pdf Education - Active and Creative Communities 24 Apr 2023 30 Oct 2023 Communities Committee 24-08-20 Culture and LeisureNL Ltd - Performance report for quarter 4 (January - March 2020) and year end 2019/20 https://mars.northlanarkshire.gov.uk/egenda /images/att94269.pdf Children, Families, Justice - Tackling Poverty 5 May 2023 3 Nov 2023 Wellbeing and Tackling Poverty Committee - Children, Families, Justice - Community Learning and Development 24 Apr 2023 30 Oct 2023 Communities Committee - Children, Families, Justice - Child protection and children’s social work 23 May 2023 21 Nov 2023 Education, Children, and Families Committee - Strategic Communication and Engagement 24 Apr 2023 30 Oct 2023 Communities Committee - Audit and Risk 18 May 2023 16 Nov 2023 Audit and Scrutiny Panel 08-09-22 2021-22 Internal Audit performance data https://mars.northlanarkshire.gov.uk/egenda /images/att98464.pdf Adult Social Work (integrated quarterly report) 15 Feb 2023 19 Apr 2023 21 Jun 2023 18 Oct 2023 14 Feb 2023 Integration Joint Board (Performance, Finance, and Audit Committee) 15-11-22 Adult social care performance report Q1 2022/23 https://mars.northlanarkshire.gov.uk/egenda /images/att99225.pdf (2) Corporate reporting by the Chief Officer (Business and Digital) in line with the Strategic Performance Framework. Corporate reporting requirement Committee meeting dates Committee Latest report(s) Cycle 1 Jan - Mar 2023 Cycle 2 Apr - Jun 2023 Cycle 3 Aug - Sept 2023 Cycle 4 Oct - Dec 2023 Cycle 1 Jan - Mar 2024 Strategic oversight by the Policy and Strategy Committee in line with their remit as per the Scheme of Administration to “oversee the development, co-ordination and monitoring of the Plan for North Lanarkshire”. 16 Mar 2023 28 Sept 2023 14 Mar 2024 Policy and Strategy Committee 17-03-22 Health Check Indicators update (in Programme of Work report) https://mars.northlanarkshire.gov.uk/egenda/images/ att97996.pdf Strategic oversight by the Audit and Scrutiny Panel in line with their purpose as per the Scheme of Administration which includes providing “independent review of the council’s governance, risk management, performance and control frameworks”, and their remit in relation to the scrutiny function which is to: • review and monitor the performance of the council in delivering upon its priorities, outcomes, programme of work and targets in the council plan, specifically performance • review performance to assess whether intended policy outcomes have been achieved • consider the council's performance, improvement, and governance arrangements to ensure that approaches continues to 16 Feb 2023 18 May 2023 31 Aug 2023 16 Nov 2023 15 Feb 2024 Audit and Scrutiny Panel 22-09-21 The Plan for North Lanarkshire - performance benchmarking https://mars.northlanarkshire.gov.uk/egenda/images/ att96914.pdf 10-12-20 Benchmarking results - Local Government Benchmarking Framework (LGBF) https://mars.northlanarkshire.gov.uk/egenda/images/ att95182.pdf 23-09-20 Strategic Performance Framework reporting https://mars.northlanarkshire.gov.uk/egenda/images/ att94661.pdf 20-02-20
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Corporate reporting requirement Committee meeting dates Committee Latest report(s) Cycle 1 Jan - Mar 2023 Cycle 2 Apr - Jun 2023 Cycle 3 Aug - Sept 2023 Cycle 4 Oct - Dec 2023 Cycle 1 Jan - Mar 2024 facilitate effective and efficient delivery of planned services and outcomes and the council's vision • commission independent short life task group reviews (based on evidence), and carry out reviews recommended from service committees, to enable in-depth scrutiny of policy, practices, and performance where the challenge and scrutiny function can make an impact or add value Strategic Performance Framework reporting https://mars.northlanarkshire.gov.uk/egenda/images/ att92926.pdf 14-11-19 Strategic Performance Framework reporting https://mars.northlanarkshire.gov.uk/egenda/images/ att92362.pdf Performance in complaints handling in line with corporate governance requirements 31 Aug 2023 Audit and Scrutiny Panel 21-02-19 Complaints handling - follow up report on learning from complaints https://mars.northlanarkshire.gov.uk/egenda/images/ att89785.pdf (3) Chief Officer service specific performance reporting which takes place each year to meet both business and statutory obligations. Performance report Committee meeting dates Chief Officer responsible Committee Latest version submitted to Committee Cycle 1 Jan - Mar 2023 Cycle 2 Apr - Jun 2023 Cycle 3 Aug - Sept 2023 Cycle 4 Oct - Dec 2023 Cycle 1 Jan - Mar 2024 Scottish Housing Regulator: annual landlord report This report presents the annual landlord report published by the Scottish Housing Regulator (SHR) which shows Scotland’s social landlords’ performance for both Local Authorities and Registered Social Landlords (RSL’s) against the Scottish Social Housing Charter (SSHC). 8 Nov 2023 Chief Officer (Housing Management) Housing Committee 16-11-22 Scottish Housing Regulator: 2021/22 Landlord Report https://mars.northlanarkshire.gov.uk/egenda/images/att99127.pdf Scottish Housing Regulator: Annual Assurance Statement Since April 2019, Social Landlords in Scotland are required to advise the Scottish Housing Regulator (SHR) if they meet the regulatory standards and requirements by submitting an Annual Assurance Statement between April and October each year. Each landlord should confirm in its Statement its level of compliance with all of the relevant requirements at section 3 of the Regulatory Framework. The SHR assesses each Statement as part of their regulatory risk assessment and publishes an engagement plan for each landlord. From March 2021, RSL engagement plans include a regulatory status which is the SHR judgment on whether the RSL complies with regulatory standards and requirements. 30 Aug 2023 Chief Officer (Housing Management) Housing Committee 31-08-22 Scottish Housing Regulator: 2021/22 Annual Assurance Statement https://mars.northlanarkshire.gov.uk/egenda/images/att98392.pdf Annual housing / Scottish Social Housing Charter performance report The annual performance report to tenants is designed to keep tenants, service users, and other customers informed of council performance and how the council is progressing towards meeting the outcomes of the Scottish Social Housing Charter (SSHC). X Chief Officer (Housing Management) - 26-10-22 Housing annual performance report 2021/2022 https://www.northlanarkshire.gov.uk/housing/housing-annual- performance-report/housing-annual-performance-report-20212022 Community safety CCTV performance This report provided a one off update on the performance of the Community Safety Hub following its merger into Housing Solutions Moving forward this report will be incorporated into the service’s programme of annual service performance reports. 10 May 2023 Chief Officer (Housing Management) Housing Committee 17-02-20 Community safety CCTV https://mars.northlanarkshire.gov.uk/egenda/images/att95512.pdf Homeless performance and processes This report provided a one off update in terms of performance in relation to the provision of homelessness services which continued to be delivered throughout the pandemic and, despite the challenges the pandemic brought, highlights many areas of 10 May 2023 Chief Officer (Housing Management) Housing Committee 08-09-21 Homeless performance and processes https://mars.northlanarkshire.gov.uk/egenda/images/att96707.pdf
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Performance report Committee meeting dates Chief Officer responsible Committee Latest version submitted to Committee Cycle 1 Jan - Mar 2023 Cycle 2 Apr - Jun 2023 Cycle 3 Aug - Sept 2023 Cycle 4 Oct - Dec 2023 Cycle 1 Jan - Mar 2024 improved performance. Moving forward this report will be incorporated into the service’s programme of annual service performance reports. Planning performance framework This report updates on the Scottish Government’s feedback on the performance of the planning and place service for the latest year based on the Planning Performance Framework (PPF) submitted each year. 2 Mar 2023 29 Feb 2024 Chief Officer (Place) Planning Committee 24-02-22 Planning Performance Framework 2020-21 https://mars.northlanarkshire.gov.uk/egenda/images/att97854.pdf Economic Regeneration Delivery Plan (ERDP) Performance Framework The ERDP Performance Framework was approved by Committee in February 2021. This comprises a group of performance indicators at three levels. These indicators aim to collectively provide an overview of how the North Lanarkshire economy is performing as well as help to understand the impact that the delivery of the ERDP is having on improving economic opportunities and outcomes for all. 1 Sept 2023 Chief Officer (Place) Enterprise and Fair Work Committee 29-08-22 Economic Regeneration Delivery Plan and Performance Framework - annual progress updates https://mars.northlanarkshire.gov.uk/egenda/images/att98536.pdf Food law service plan All local authority regulators of food safety are required to plan their enforcement and advisory activities and in accordance with independent auditor preference, present that plan (with an update on performance achieved to date) before a relevant committee for its approval. 23 Aug 2023 Chief Officer (Community Operations) Environment and Climate Change Committee 24-08-22 Business Regulation Service Plan 2022-23 https://mars.northlanarkshire.gov.uk/egenda/images/att98473.pdf Annual Building Standards performance There is a statutory requirement to produce and publish on the council website an Annual Building Standards Verification Performance Report. The report includes a broad range of performance and service improvement information and it looks back at the previous 12 months, as well as looking forward to the next period. X Chief Officer (Community Operations) - Building Standards annual verification performance report 2021/22 https://www.northlanarkshire.gov.uk/planning-and-building/building- standards/building-performance Annual Standards and Quality report This annual report serves three purposes: (i) To provide all stakeholders and the public with the performance information across the six National Improvement Framework (NIF) drivers and against improvement priorities to measure performance in improving educational outcomes for young people. (ii) To meet the statutory requirement under the Standards in Schools etc. Act 2000 (as amended by the Education (Scotland) Act 2016). (iii) To provide the information required to contribute to the Scottish Government’s annual report on the six NIF drivers for improvement. 21 Nov 2023 Chief Officer (Education) Education, Children and Families Committee 22-11-22 Improving outcomes standards and quality report 2021/22 https://mars.northlanarkshire.gov.uk/egenda/images/att99340.pdf Scottish Attainment Challenge This report updates on progress made in the Attainment Challenge during the latest session, and gives detail on areas of improvement within literacy, numeracy, and health and wellbeing and presents the end of academic year report as submitted to the Scottish Government. Moving forward, the SAC report will now be referred to as the SEF (Strategic Equity Fund). 21 Nov 2023 Chief Officer (Education) Education, Children and Families Committee 22-11-22 Scottish Attainment Challenge and Pupil Equity Fund update https://mars.northlanarkshire.gov.uk/egenda/images/att99342.pdf Local child poverty action report The Child Poverty (Scotland) Act 2017 places a duty on local authorities and NHS Boards to jointly develop and publish an annual Local Child Poverty Action Plan (LCPAR). The annual Child Poverty Action Report covers previous year activities and outlines future plans, in line with the statutory requirements and aligned to the Plan for North Lanarkshire. 8 Jun 2023 Chief Social Work Officer Policy and Strategy Committee 29-09-22 Tackling Poverty and Maximising the Local Authority Economic Recovery Fund https://mars.northlanarkshire.gov.uk/egenda/images/att98916.pdf https://mars.northlanarkshire.gov.uk/egenda/images/att99040.pdf Annual Report of the Chief Social Work Officer The Chief Social Work Officer (CSWO) of each local authority is required to provide an annual report and a standard template for this purpose is issued by the office of the Chief Social Work Advisor to the Scottish Government. 21 Feb 2023 --- 28 Feb 14 Nov 2023 --- 21 Nov Chief Social Work Officer Adult Care and Social Work Committee 15-02-22 Annual Report of the Chief Social Work Officer 2020/21 https://mars.northlanarkshire.gov.uk/egenda/images/att98095.pdf
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Performance report Committee meeting dates Chief Officer responsible Committee Latest version submitted to Committee Cycle 1 Jan - Mar 2023 Cycle 2 Apr - Jun 2023 Cycle 3 Aug - Sept 2023 Cycle 4 Oct - Dec 2023 Cycle 1 Jan - Mar 2024 The North Lanarkshire CSWO report provides information on the delivery of statutory functions, and performance and improvement activity across the range of social work services over the last year. 2023 2023 --- Education, Children and Families Committee Adult Support and Protection This reports on the work carried out by social work services within Health and Social Care North Lanarkshire, in respect of the council’s statutory duties set out in the Adult Support and Protection (Scotland) Act 2007. The Adult Support and Protection (Scotland) Act 2007 set up multi-agency Adult Protection Committees (APCs) in every council area. The committee monitors and reviews what is happening locally to safeguard adults. It is made up of senior staff from many of the agencies involved in protecting adults who may be at risk. These include staff from the council, the NHS and the police. APCs are chaired by independent convenors, who cannot be members or officers of the council. APCs have a central role to play in taking an overview of adult protection activity in each council area and making recommendations to ensure that adult protection activity is effective. Adult Protection Committees are required to submit a report to Scottish Ministers every two years. 21 Feb 2023 20 Feb 2024 Chief Officer (Adult Social Work Services) Chief Social Work Officer Adult Care and Social Work Committee 08-09-20 Adult Support and Protection - Social Work annual report 2019/20 https://mars.northlanarkshire.gov.uk/egenda/images/att94418.pdf An update in terms of adult support and protection is included in the 2020/21 Annual Report of the Chief Social Work Officer 15-02-22 Annual Report of the Chief Social Work Officer 2020/21 https://mars.northlanarkshire.gov.uk/egenda/images/att98095.pdf Community payback order annual report Section 227ZM of the Criminal (Procedure) Scotland Act 1995 places a duty on local authorities to prepare an annual report outlining the operation of Community Payback Orders (CPOs). Annual reports require to be submitted both to Scottish Government and Community Justice Scotland by the end of each October. This report summarises activity undertaken in relation to the supervision of CPOs in North Lanarkshire over the past year, the ongoing development of the service, and the progress secured against agreed targets. 21 Nov 2023 Chief Social Work Officer Education, Children and Families Committee 22-11-22 Annual report - Community Payback 2021/22 https://mars.northlanarkshire.gov.uk/egenda/images/att99332.pdf Financial inclusion service activity annual report This report provides details of the income maximisation work carried out by the tackling poverty team in the last year. Also covered within the report is the activity undertaken by the external services commissioned by the council under the commissioning model. 18 Aug 2023 Chief Social Work Officer Wellbeing and Tackling Poverty Committee 22-08-22 Financial Inclusion Team activity report 2021/2022 https://mars.northlanarkshire.gov.uk/egenda/images/att98421.pdf Community learning and development This report provides an overview of the performance of the community learning and development service during the latest year. It also highlights details of service provision and the impacts on North Lanarkshire communities, with an emphasis on engagement with vulnerable people living in the lowest 20% data zones. 21 Aug 2023 Chief Social Work Officer Communities Committee 22-08-22 Report on progress in relation to community learning and development activity https://mars.northlanarkshire.gov.uk/egenda/images/att98419.pdf Health and Social Care North Lanarkshire annual performance report The Public Bodies (Joint Working) (Scotland) Act 2014 requires the Integration Joint Board to publish an Annual Performance Report, setting out an assessment of performance in planning and carrying out those functions for which it is responsible. With the cessation of the emergency legislation, Annual Performance Reports for 2022/23 will revert to the original statutory timescale. (15 Feb 2023) 20 Sept 2023 Head of Planning, Performance, and Quality Assurance Integration Joint Board (Performance, Finance, and Audit Committee) 08-12-21 Annual Performance Report 2020‐21 https://mars.northlanarkshire.gov.uk/egenda/images/att97549.pdf Quality assurance annual report The role of quality assurance covers a range of functions across social work by facilitating the delivery of high-quality services through effective business planning, maintaining quality standards and quality monitoring information. A commitment is in place to provide an annual report on activity carried out in the preceding year. --- 16 Feb 2023 14 Nov 2023 --- --- 15 Feb 2024 Head of Planning, Performance, and Quality Assurance Adult Care and Social Work Committee --- Audit and Scrutiny Panel 15-11-22 Quality assurance annual report https://mars.northlanarkshire.gov.uk/egenda/images/att99223.pdf Community asset transfer and participation requests annual report 21 Aug Chief Officer Communities 23-08-21
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Performance report Committee meeting dates Chief Officer responsible Committee Latest version submitted to Committee Cycle 1 Jan - Mar 2023 Cycle 2 Apr - Jun 2023 Cycle 3 Aug - Sept 2023 Cycle 4 Oct - Dec 2023 Cycle 1 Jan - Mar 2024 This report fulfils the legislative requirements as set out in Parts 3 and 5 of the Community Empowerment (Scotland) Act 2015 which requires relevant authorities to publish an annual report setting out the number of requests received and the outcome of these. 2023 (Strategic Communicatio n and Engagement) Committee Community Asset Transfer and Participation Requests - annual report 2020-21 https://mars.northlanarkshire.gov.uk/egenda/images/att96621.pdf Locality planning year-end report The Community Empowerment (Scotland) Act 2015 requires Community Planning Partnerships (CPPs) to identify and understand priority communities experiencing the most significant levels of inequality. CPPs are required to agree a framework for partnership action to develop targeted, partnership interventions and approaches through working with local communities set out and articulated though Locality Plans. This report outlines the progress achieved via Locality Planning in North Lanarkshire. 21 Aug 2023 Chief Officer (Strategic Communicatio n and Engagement) Communities Committee 24-08-20 Locality planning year-end report https://mars.northlanarkshire.gov.uk/egenda/images/att94257.pdf Community grants annual report The community grants scheme exists to provide small amounts of funding to community and voluntary organisations operating in North Lanarkshire. The purpose of this report is to provide details of the applications submitted for funding from the community grants scheme during the latest year and the awards made. 21 Aug 2023 Chief Officer (Strategic Communicatio n and Engagement) Communities Committee 23-08-21 Community Grants - annual report 2020/21 https://mars.northlanarkshire.gov.uk/egenda/images/att96620.pdf End of year absence statistics This reports on the council’s year-end outturn position (including teachers and local government employees) for the average FTE days lost per employee due to sickness absence. 3 Oct 2023 Chief Officer (People Resources) JCC for Local Government Employees 26-10-22 End of year absence statistics 2021/22 https://mars.northlanarkshire.gov.uk/egenda/images/att99108.pdf Public Sector Equality Duties Every two years public bodies covered by the Public Sector Equality Duties (PSED) are required to publish a number of reports and information to evidence how they are meeting the needs of people whose characteristics are protected by the Equality Act 2010 - the PSED (General Duty). 5 May 2023 --- 8 Jun 2023 Chief Officer (People Resources) Wellbeing and Tackling Poverty Committee --- Policy and Strategy Committee 03-06-21 Public Sector Equalities Duty https://mars.northlanarkshire.gov.uk/egenda/images/att96170.pdf Freedom of Information annual report This report provides details of the number of Freedom of Information (FOI) and Environmental Information Requests (EIR) received by the council during the previous financial year and those completed by the statutory deadlines and also provides further comparative and ancillary information. 22 Nov 2023 Chief Officer (Legal and Democratic) Finance and Resources Committee 30-11-22 Annual Freedom of Information report financial year 2021/22 https://mars.northlanarkshire.gov.uk/egenda/images/att99389.pdf Registration service performance This report provides an update on the performance of the registration service, for the latest calendar year. The performance of the Registration Service provided is monitored annually by the District Examiners from National Records of Scotland. Note, production of this report relies on the timely receipt of the respective performance data from the NRS. 1 Mar 2023 Chief Officer (Legal and Democratic) Finance and Resources Committee 20-04-21 Registration performance report for 2020 https://mars.northlanarkshire.gov.uk/egenda/images/att96131.pdf Annual data protection report This reports on the council’s data protection compliance and activity for the latest financial year in lined with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (DPA) which came into force on 25 May 2018. The report is from the council’s Data Protection Officer (DPO) and provides an update, following the introduction of the legislation, in relation to data sharing, breaches, complaints, and training. 1 Mar 2023 Chief Officer (Legal and Democratic) Finance and Resources Committee 28-05-20 Annual Data Protection report financial year 2019/20 https://mars.northlanarkshire.gov.uk/egenda/images/att94014.pdf Senior Information Risk Owner (SIRO) annual report This report provides an update relating to the responsibilities of North Lanarkshire council’s Senior Information Risk Owner (SIRO) and outlines activity and performance elated to information governance. It provides assurances that information risks are 16 Feb 2023 Chief Officer (Business and Digital) Audit and Scrutiny Panel 09-12-21 Senior Information Risk Owner (SIRO) - proposed information governance assurance and performance report (2019/20 and 2020/21) https://mars.northlanarkshire.gov.uk/egenda/images/att97501.pdf
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Performance report Committee meeting dates Chief Officer responsible Committee Latest version submitted to Committee Cycle 1 Jan - Mar 2023 Cycle 2 Apr - Jun 2023 Cycle 3 Aug - Sept 2023 Cycle 4 Oct - Dec 2023 Cycle 1 Jan - Mar 2024 being effectively managed; what is going well, and where improvements can be made. It complements the data protection annual report by the council’s Data Protection Officer (DPO). North Lanarkshire Community Planning Partnership - annual report The Community Empowerment (Scotland) Act 2015 introduced a range of new requirements on local authorities and community planning partners to empower and strengthen community involvement in the design, planning and delivery of local services. The statutory duty of community planning requires all public sector agencies to work collaboratively in agreeing both strategic and local priorities for their areas to improve outcomes and address poverty and inequalities. Community Planning Partnerships must also annually review and report on their progress. 6 Feb 2023 Chief Officer (Business and Digital) Communities Committee 30-09-21 North Lanarkshire Community Planning Partnership - Improvement Plan Update and Future Reporting https://mars.northlanarkshire.gov.uk/egenda/images/att96876.pdf Public Sector Duties Climate Change annual report As part of its climate change duties, the council is required to complete an annual submission to demonstrate that as a public sector organisation it is contributing to the nationally set climate change targets as well as adhering to its other responsibilities in terms of both adaptation and sustainability. 8 Feb 2023 Chief Officer (Assets and Procurement) Environment and Climate Change Committee 09-02-22 Public Sector Duties Climate Change Report 2020/2021 https://mars.northlanarkshire.gov.uk/egenda/images/att97672.pdf Annual procurement report This report discharges the council’s duties in terms of the Procurement Reform (Scotland) Act 2014, to prepare an annual report on its regulated procurement activities. 13 Sept 2023 Chief Officer (Assets and Procurement) Finance and Resources Committee 14-09-22 Annual Procurement Report 2021/22 https://mars.northlanarkshire.gov.uk/egenda/images/att98654.pdf Revenues and benefits update report This report provides an update on the payment performance for council tax and non- domestic rates and the administration of welfare benefits and Council Tax Reduction Scheme. 1 Mar 2023 24 May 2023 13 Sept 2023 22 Nov 2023 28 Feb 2024 Chief Officer (Finance) Finance and Resources Committee 30-11-22 Revenues and Benefits update https://mars.northlanarkshire.gov.uk/egenda/images/att99378.pdf Treasury Management annual activity report This report fulfils the key requirements of the council’s reporting procedures for Treasury Management in accordance with the CIPFA Code of Practice on Treasury Management and the CIPFA Prudential Code for Capital Finance in Local Authorities and reports on the council’s performance in complying with the mandatory prudential indicators. 13 Sept 2023 Chief Officer (Finance) Finance and Resources Committee 14-09-22 Treasury Management Annual Activity Report - 2021/22 https://mars.northlanarkshire.gov.uk/egenda/images/att98651.pdf Financial monitoring report - council summary (revenue) This report presents the council’s revenue monitoring position for the General Fund Account, Housing Revenue Account, and Adult Health and Social Care. 1 Mar 2023 24 May 2023 13 Sept 2023 22 Nov 2023 28 Feb 2024 Chief Officer (Finance) Finance and Resources Committee 30-11-22 Revenue monitoring report - council summary 1 April to 18 September 2022 https://mars.northlanarkshire.gov.uk/egenda/images/att99380.pdf Financial monitoring report - council summary (capital) This report presents the council’s capital monitoring position for the council’s capital programmes, including general services, housing revenue account, City Deal, etc. 1 Mar 2023 24 May 2023 13 Sept 2023 22 Nov 2023 28 Feb 2024 Chief Officer (Finance) Finance and Resources Committee 30-11-22 Capital programme 2022/23 monitoring report https://mars.northlanarkshire.gov.uk/egenda/images/att99387.pdf Financial monitoring - savings This report provides an update on the achievement of the three-year financial savings targets and progress in implementing one-off investment priorities. 1 Mar 2023 24 May 2023 13 Sept 2023 22 Nov 2023 28 Feb 2024 Chief Officer (Finance) Finance and Resources Committee 14-09-22 Review of 2022/23 budget savings https://mars.northlanarkshire.gov.uk/egenda/images/att98648.pdf Annual accounts The Local Authority Accounts (Scotland) Regulations 2014 require the council to prepare an annual Statement of Accounts in accordance with proper accounting practices. These regulations also required that, as a committee of the authority whose remit includes audit or governance functions, the Audit and Scrutiny Panel meet to consider the audited annual accounts with the aim to approve these for signature no later than 30th September, and to publish these by 31st October immediately following the financial year to which they relate. Note, statutory Annual Accounts timescales means that a special meeting of the Audit and Scrutiny Panel often requires to be set. Unaudited - date tbc Audited - date tbc Chief Officer (Finance) Audit and Scrutiny Panel 27-10-22 Annual Accounts 2021/22 (Audited) https://mars.northlanarkshire.gov.uk/egenda/images/att99220.pdf
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Performance report Committee meeting dates Chief Officer responsible Committee Latest version submitted to Committee Cycle 1 Jan - Mar 2023 Cycle 2 Apr - Jun 2023 Cycle 3 Aug - Sept 2023 Cycle 4 Oct - Dec 2023 Cycle 1 Jan - Mar 2024 Scottish Road Works Commissioner annual road works performance review The Scottish Road Works Commissioner oversees improvements to the planning, co- ordination, and quality of road works by both local authorities and statutory undertakers in Scotland. The council has a statutory duty under section 118(1) of the New Roads and Street Works Act 1991, to co-ordinate the execution of works of all kinds in roads for which they are responsible: (a) In the interests of safety. (b) To minimise inconvenience to persons using the road. (c) To protect the structure of the road and integrity of apparatus in it. This report will present details of the Scottish Road Works Commissioner’s annual performance review in terms of how well the council is meeting its statutory obligations. X Chief Officer (Community Operations) - - Arm’s length external organisation (ALEO) reporting The council is required to report on the performance of its ALEOs, including financial performance. These reports (listed below) are presented to the Committee linked to the ALEO’s client service: Amey Public Services LLP The council created the roads, street lighting, and winter maintenance services LLP in 2010, following a tender exercise for a strategic partner to deliver such services over a ten year period. The successful bidders were Amey Local Government Limited and the contract commenced on 14 December 2010. Amey LG Ltd (now Amey Public Services LLP) owns a 67% shareholding in the strategic partnership with the council owning the remaining 33%. 3 May 2023 1 Nov 2023 Chief Officer (Community Operations) Environment and Climate Change Committee 09-11-22 Amey Public Services LLP: Operational and Financial Performance Monitoring Report for 01 October 2021 to 30 September 2022 and Financial Performance to 31 July 2022 https://mars.northlanarkshire.gov.uk/egenda/images/att99185.pdf Mears LLP In 2010 Morrisons Facilities Services Ltd successfully bid to become the council’s strategic partner to deliver housing and corporate repairs over a 10- year period with the contract commencing on 21 January 2011. Mears PLC subsequently bought Morrisons Facilities Services Ltd as a going concern, so now own the 67% shareholding in the Mears Scotland LLP (Mears) strategic partnership and the inherent North Lanarkshire service contract. The council owns the remaining 33% of Mears Scotland LLP. 15 Feb 2023 30 Aug 2023 14 Feb 2024 Chief Officer (Housing Property Services) Housing Committee 31-08-22 Mears LLP: Operational and Financial Performance Monitoring Report to 30 June 2022 https://mars.northlanarkshire.gov.uk/egenda/images/att98397.pdf Saltire Following approval by Committee in March 2017, the sale of the council’s 33% shareholding in Saltire was concluded in May 2017. The works agreement would govern the Central Heating Repairs and Maintenance Delivery service, also being varied to maintain the benefits and protections which the council had previously enjoyed from its shareholding until expiry on the contract in January 2021 and agreed extensions that have been approved at Committee. In relation to the contract extension, Saltire are now in the second year, this commenced on 8 January 2022 until 7 January 2023. The third year has been approved at committee (from 8 January 2023 to 7 January 2024). 15 Feb 2023 30 Aug 2023 14 Feb 2024 Chief Officer (Housing Property Services) Housing Committee 31-08-22 Saltire Performance Report to 30 June 2022 https://mars.northlanarkshire.gov.uk/egenda/images/att98398.pdf North Lanarkshire Properties NLP LLP is a limited liability partnership established in 2013 between the council and its wholly owned company, North Lanarkshire Property Investments Ltd. NLP LLP undertakes the marketing, leasing, and management of the council’s commercial property portfolio (shop units, office accommodation, business centres, industrial yards, and storage units) and, on behalf of the Council, manages legacy properties which remain in the council’s investment property portfolio. It also delivers services in relation to externally owned properties that the council leases for its own operational use and provides general advice on lease transactions. 24 May 2023 22 Nov 2023 Chief Officer (Assets and Procurement) Finance and Resources Committee 30-11-22 North Lanarkshire Properties LLP – Performance Indicators: 13 January 2022 – 27 July 2022 and Financial Performance as at 22 July 2022 https://mars.northlanarkshire.gov.uk/egenda/images/att99391.pdf
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Performance report Committee meeting dates Chief Officer responsible Committee Latest version submitted to Committee Cycle 1 Jan - Mar 2023 Cycle 2 Apr - Jun 2023 Cycle 3 Aug - Sept 2023 Cycle 4 Oct - Dec 2023 Cycle 1 Jan - Mar 2024 Fusion Assets Fusion Assets is a wholly owned subsidiary of the council. It focuses on delivering physical economic regeneration projects across North Lanarkshire and in particular industrial development - a market where there is currently limited speculative development. Unlike more traditional council owned property companies, Fusion Assets is more similar to an urban regeneration company whose role is focused on the redevelopment of vacant and derelict land and brownfield sites rather than commercial property management. 11 May 2023 6 Nov 2023 Chief Officer (Place) Enterprise and Fair Work Committee 18-11-22 Fusion Assets Performance and Financial Monitoring Report https://mars.northlanarkshire.gov.uk/egenda/images/att99315.pdf Routes to Work Routes to Work, established in 2002, is a company limited by guarantee with charitable status which is wholly owned by the council. The organisation provides a range of free employability services to North Lanarkshire residents and specialises in providing case worker support to unemployed residents as well as support with accessing vocational training and the short-term costs associated with moving from benefits to employment, such as childcare and travel. 11 May 2023 6 Nov 2023 Chief Officer (Education) Enterprise and Fair Work Committee 04-11-21 Routes to Work Ltd - Performance Report (Quarter 4 2020/21 and Quarter 1 2021/22) https://mars.northlanarkshire.gov.uk/egenda/images/att97126.pdf X Reports are required for public reporting or regulatory purposes, and are not submitted to committee.