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External Audit - Annual Audit Report 2021-22

North Lanarkshire Council · 27 October 2022
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North Lanarkshire Council
Report
Audit and Scrutiny Panel 
Does this report require to be approved? ☐ Yes   ☒ No
Ref: KA/ASP/October22 Date 27/10/22 
External Audit – Annual Audit Report 2021-22 
From:  Ken Adamson, Head of Audit and Risk
E-mail: adamsonk@northlan.gov.uk Telephone 07939 280602 
Executive Summary
The purpose of this report is to present to elected members the Annual Audit Report produced
by the Council’s appointed external auditors, Audit Scotland, in respect of the audit of the
Council for the year-ending 31 March 2022.
A copy of the external auditor’s Annual Audit Report is attached to this report.  Members
should note that the report contains an action plan which includes audit recommendations
and responses, including planned actions, which have been agreed by management.
The external auditor will speak to the Panel about the above audit output at the meeting and
highlight to members the work undertaken and any issues arising from their work that they
wish to bring to the Panel’s attention.
Recommendations
The Panel is invited to:
(a) consider and note the external auditors’ annual audit report; and
(b) agree to monitor, through reports from Internal Audit, implementation by
management of actions agreed in response to external audit’s recommendations.
The Plan for North Lanarkshire
Priority  All priorities
Ambition statement All ambition statements

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1. Background
1.1 The Accounts Commission have appointed Audit Scotland as the Council’s appointed
external auditor.  Expected outputs to be produced by the Council’s external auditors are
outlined each year in their annual planning document.
1.2 The external auditor is required to annually prepare a report for members and the
Controller of Audit summarising the audit work done and presenting the main findings
arising from the audit.  The report (which is at Appendix 1) has been discussed and
agreed with senior management.  
2. Key issues arising
2.1 The external auditor’s report presents key matters arising from each of the main areas
of work undertaken by the external auditor including the audit of the financial statements
and issues relating to the Council’s financial management, financial sustainability,
governance and best value arrangements.
2.2 As outlined in the report, the external auditor’s audit opinion on the 2021-22 financial
statements is unmodified.  Although a few issues are highlighted where action was
required during the audit process and/or scope for further improvement exists; overall
the report is considered by management to be generally positive in tone.
2.3 Appendix 1 of the Audit Scotland report contains a number of audit recommendations
and management responses including planned actions, responsible officers and
timescales.  Progress implementing agreed actions will be monitored by Internal Audit
and reported to future meetings of the Panel. 
3. Measures of success
3.1 External audit reports annually to the Panel on its work.  The Council seeks to achieve
an unqualified opinion on its financial statements and positive comments (or the absence
of critical comments) in respect of those wider aspects considered by the external audit
process.
3.2 The Council is committed to delivering effective and efficient financial reporting and high
standards of financial management and corporate governance which underpin the
delivery of Council services and the achievement of planned outcomes and corporate
priorities and ambitions.
3.3 Both Internal and External Audit report directly to the Audit and Scrutiny Panel on the
results of their work, including their respective assessments of the adequacy and
effectiveness of the Council’s financial management and wider corporate governance
arrangements. 
4. Supporting documentation
Appendix 1 Audit Scotland Annual Audit Plan 2021-22 
Ken Adamson, Head of Audit and Risk

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5. Impacts 
5.1 Public Sector Equality Duty and Fairer Scotland Duty
Does the report contain information that has an impact as a result of the Public Sector
Equality Duty and/or Fairer Scotland Duty?
Yes ☐ No ☒
5.2 Financial impact
Does the report contain any financial impacts?
Yes ☐ No ☒
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts?
Yes ☐ No ☒
5.4 Legal impact
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)?
Yes ☐ No ☒
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?  
Yes ☐ No ☒
5.6 Technology / Digital impact
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management,
or connectivity / broadband / Wi-Fi?
Yes ☐ No ☒
5.7 Environmental / Carbon impact
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters?
Yes ☐ No ☒
5.8 Communications impact
Does the report contain any information that has an impact on the council’s
communications activities?
Yes ☐ No ☒
5.9 Risk impact
Is there a risk impact?
Yes ☐ No ☒

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Prepared for the Members of North Lanarkshire Council and the Controller of Audit 
October 2022
North Lanarkshire Council
2021/22 Annual Audit Report – DRAFT

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North Lanarkshire Council 2021/22 Annual Audit Report – DRAFT | 2
Contents 
Key messages 3
Introduction 4
1. Audit of 2021/22 annual accounts 7
2. Financial management 15
3. Financial sustainability 23
4. Governance and transparency 25
5. Best Value 27
Appendix 1. Action plan 2021/22 31
Appendix 2. Summary of 2021/22 national reports and briefings 35

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Key messages | 3 
Key messages 
2021/22 annual accounts 
1 Our audit opinions on the annual accounts of the council, its group and
the section 106 charities administered by the council are unmodified.
2 The audited financial statements include changes to the accounting
treatment of Culture and Leisure North Lanarkshire (CLNL) following
the transfer of services back to the council on 1 April 2021.  
3 The audited Remuneration Report now reflects minor changes after we
examined the supporting evidence for loss of office payments.
Financial management and sustainability 
4 The council reported a provisional underspend against budget of £28
million. The General Fund (including HRA) increased by £55 million as
a result of underspends.
5 The Covid-19 pandemic resulted in 2021/22 costs of £68 million, which
were mostly funded by Scottish Government Covid-19 funding and
council reserves.
6 The council has a well-developed medium-term financial plan. The
council’s projections to 2027/28 forecast a cumulative funding gap of
£109 million.
Governance and transparency
7 Governance arrangements operating throughout 2021/22 were
appropriate and operated effectively.
Best Value 
8 Good progress has been made in addressing previous Best Value
Assurance Report findings.

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Introduction | 4 
Introduction 
1.  This report summarises the findings arising from the 2021/22 audit of North
Lanarkshire Council (the council) and its group. 
2.  The scope of the audit was set out in our 2021/22 Annual Audit Plan
presented to the September 2022 meeting of the Audit and Scrutiny Panel. 
3.  This report comprises the findings from: 
• an audit of the annual accounts
• consideration of the four audit dimensions that frame the wider scope of
public audit set out in the Code of Audit Practice 2016 namely, financial
management, financial sustainability, governance and transparency and
value for money.
4.  The main elements of our audit work in 2021/22 have been:
• an audit of the annual accounts of the council and its group, including
the statement of accounts of the two section 106 charities administered
by the council, and the issue of independent auditor's reports setting out
our opinions
• a review of the council's key financial systems 
• audit work on the council’s progress in implementing recommendations
reported in our Best Value Assurance Report published in May 2019
• consideration of the four audit dimensions.
5.  The global coronavirus pandemic continued to impact on North Lanarkshire
Council during 2021/22. This has had implications for the services it delivers
and its ability to achieve strategic priorities. We considered the risks related to
the pandemic as part of our audit planning and did not consider there to be any
significant audit risks for 2021/22.
Adding value through the audit
6.  We add value to the council through the audit by:
• identifying and providing insight on significant risks, and making clear
and relevant recommendations 
• sharing intelligence and good practice through our national reports
(Appendix 4) and good practice guides

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Introduction | 5 
• providing clear and focused conclusions on the appropriateness,
effectiveness and impact of corporate governance, performance
management arrangements and financial sustainability.
Responsibilities and reporting
7.  The council has primary responsibility for ensuring the proper financial
stewardship of public funds. This includes preparing annual accounts that are in
accordance with proper accounting practices. 
8.  The council is also responsible for compliance with legislation, and putting
arrangements in place for governance and propriety that enable it to
successfully deliver its objectives.
9.  Our responsibilities as independent auditor appointed by the Accounts
Commission are established by the Local Government in Scotland Act 1973, the
Code of Audit Practice 2016 and supplementary guidance, and International
Standards on Auditing in the UK.
10.  As public sector auditors we give independent opinions on the annual
accounts. Additionally, we conclude on:
• the effectiveness of the council’s performance management
arrangements, 
• the suitability and effectiveness of corporate governance arrangements,
and financial position
• the arrangements for securing financial sustainability and,
• Best Value arrangements. 
11.   Further details of the respective responsibilities of management and the
auditor can be found in the Code of Audit Practice 2016. and supplementary
guidance.
12.  This report raises matters from our audit. Weaknesses or risks identified are
only those which have come to our attention during our normal audit work and
may not be all that exist. Communicating these does not absolve management
from its responsibility to address the issues we raise and to maintain adequate
systems of control.
13.  Our annual audit report contains an agreed action plan at Appendix 1
setting out specific recommendations, responsible officers and dates for
implementation. It also includes outstanding actions from last year and the
steps being taken to implement them.
Auditor Independence 
14.  Auditors appointed by the Accounts Commission or Auditor General must
comply with the Code of Audit Practice and relevant supporting guidance. When
auditing the financial statements auditors must comply with professional
standards issued by the Financial Reporting Council and those of the

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Introduction | 6 
professional accountancy bodies. We can confirm that we comply with the
Financial Reporting Council’s Ethical Standard. We can also confirm that we
have not undertaken any non-audit related services and therefore the 2021/22
audit fee of £540,526 as set out in our Annual Audit Plan remains unchanged.
We are not aware of any relationships that could compromise our objectivity
and independence.
15.  This report is addressed to both the council and the Controller of Audit and
will be published on Audit Scotland's website www.audit-scotland.gov.uk in due
course. We would like to thank the management and staff who have been
involved in our work for their cooperation and assistance during the audit.
Audit appointment from 2022/23
16.  External auditors are usually appointed for a five-year term either from Audit
Scotland’s Audit Services Group or a private firm of accountants. The current
appointment round was due to end in 2020/21 but this was extended for a year
so that 2021/22 is the last year of the current appointment round. The
procurement process for the new round of audit appointments was completed in
May 2022. From financial year 2022/23 Audit Scotland will continue to be the
appointed auditor for North Lanarkshire Council.
17.  A new Code of Audit Practice applies to public sector audits for financial
years starting on or after 1 April 2022. It replaces the Code issued in May 2016.
There are several significant changes introduced by the new Code, namely the
integration of Best Value work into wider scope audit work and the audit of Best
Value across the Integration Joint Boards.
18.  We would like to thank elected members, Audit and Scrutiny Panel
members, Chief Officers, and other staff, particularly those in finance for their
co-operation and assistance over the last six years.

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1. Audit of 2021/22 annual accounts | 7 
1. Audit of 2021/22 annual
accounts
The principal means of accounting for the stewardship of resources and
performance 
Main judgements
Our audit opinions on the annual accounts of the council, its group and the section
106 charities administered by the council are unmodified. 
The audited financial statements include changes to the accounting treatment of
Culture and Leisure North Lanarkshire (CLNL) following the transfer of services
back to the council on 1 April 2021.   
The audited Remuneration Report now reflects minor changes after we examined
the supporting evidence for loss of office payments. 
Our audit opinions on the annual accounts are unmodified 
19.  The accounts for the council and its group for the year ended 31 March
2022 were approved by the Audit and Scrutiny Panel on 26 October 2022. As
reported in the independent auditor’s report:
• the financial statements give a true and fair view and were properly
prepared in accordance with the financial reporting framework 
• the audited part of the remuneration report, management commentary
and the annual governance statement were all consistent with the
financial statements and properly prepared in accordance with the
relevant regulations and guidance.
20.  Our audit opinions on Section 106 charities were also unmodified (TBC).
These covered the 2021/22 statement of accounts on North Lanarkshire
Council Educational Endowments and the JC McNaught Poor Children’s
Holiday Fund. 
The annual accounts were submitted in line with our agreed
audit timetable
21.  The unaudited annual accounts were received in line with our agreed audit
timetable on 30 June 2022. The working papers provided with the unaudited

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1. Audit of 2021/22 annual accounts | 8 
accounts were largely of a good standard and finance staff provided support to
the audit team during the audit. We did however, encounter a number of
challenges as part of the audit of the group, with changes to the accounting
treatment of Culture and Leisure North Lanarkshire (CLNL) following the
transfer of services back to the council on 1 April 2021. These changes are
reflected in the audited financial statements. In addition, there were issues with
the quality of some of the working papers provided for the group accounts.
Our audit opinions on Section 106 charities were unmodified
(TBC)
22.  Due to the interaction of section 106 of the Local Government in Scotland
Act 1973 with the charities legislation, a separate independent auditor's report is
required for the statement of accounts of each registered charity where
members of North Lanarkshire Council are sole trustees, irrespective of the size
of the charity. 
23.  Our audit opinions on the Section 106 charities are unmodified. 
There were no objections raised to the annual accounts 
24.  The Local Authority Accounts (Scotland) Regulations 2014 require local
government bodies to publish a public notice on its website that includes details
of the period for inspecting and objecting to the accounts. This must remain on
the website throughout the inspection period and no objections were received.
Overall materiality is £15 million
25.  We apply the concept of materiality in both planning and performing the
audit and in evaluating the effect of identified misstatement on the audit and of
uncorrected misstatements, if any, on the financial statements and in forming
the opinion in the auditor’s report. We identify a benchmark on which to base
overall materiality, such as gross expenditure, and apply what we judge to be
the most appropriate percentage level for calculating materiality values, we also
determine a lower performance materiality threshold. 
26.   The determination of materiality is based on professional judgement and is
informed by our understanding of the entity and what users are likely to be most
concerned about in the annual accounts. In assessing performance materiality,
we have considered factors such as our findings from previous audits, any
changes in business processes and the entity’s control environment including
fraud risks. 
27.  Our initial assessment of materiality for the annual accounts was carried out
during the planning phase of the audit. This was reviewed and revised on
receipt of the unaudited annual accounts and is summarised in Exhibit 1.

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1. Audit of 2021/22 annual accounts | 9 
Exhibit 1
Materiality values 
Materiality level Amount
Overall materiality  £15 million
Performance materiality £7.5 million
Reporting threshold £250 thousand
Source: Audit Scotland
We have significant findings to report on the audited annual
accounts 
28.  International Standard on Auditing (UK) 260 requires us to communicate
significant findings from the audit to those charged with governance, including
our view about the qualitative aspects of the body’s accounting practices. The
significant findings are summarised in Exhibit 2.
Exhibit 2
Significant findings from the audit of financial statements 
Issue Resolution 
1. Non-current asset valuations
At 31 March 2022, the council made an adjustment
to non-current asset valuations of £290 million
based on a desktop revaluation exercise. This was
in line with the agreed process from the prior year.
The adjustment was to reflect the estimated
material movements in fair value since the last full
valuation, to ensure the carrying value of assets
does not differ materially from current value. This is
a requirement per the Accounting Code of
Practice.  
The Code also requires the balance on
accumulated depreciation to be eliminated. The
unaudited accounts had not eliminated the
accumulated depreciation balance for those assets
subject to the desktop valuation. 
The council made the necessary
adjustment of £138 million to eliminate
accumulated depreciation. This
adjustment had a net nil impact on the
NBV and on the financial statements.
Although a five-year rolling revaluation
programme is permitted per the Code of
Audit Practice, significant movements in
intervening years may suggest that
revaluing each class of assets once
every five years is not sufficient and this
should be reconsidered, particularly as
inflationary pressures are having a
significant impact on retender and
rebuild prices.
Recommendation 1

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1. Audit of 2021/22 annual accounts | 10 
Issue Resolution 
The council should review the suitability
of its 5-year revaluation policy and
programme. This is particularly relevant
in light of the current economic climate
and inflationary impacts. 
(Refer Appendix 1, action plan)
2. In-sourcing of Culture and Leisure North
Lanarkshire
The council made the decision to in-source
services provided by Culture and Leisure North
Lanarkshire Limited (CLNL Ltd) from 1 April 2021. 
On review of the accounting treatment, we
identified that the merger or combination had been
wrongly treated in the unaudited statements:
• Notes and Statements did not adequately
disclose the transfer and opening balance
adjustments
• The Comprehensive Income and Expenditure
Statement wrongly recognised a gain.
These changes resulted in a net nil impact on the
cumulative reserve balance at the year end. 
The correct accounting treatment was
applied in the audited financial
statements and additional disclosures
added to ensure transparency in the
transfer of services form CLNL to the
council. 
3. Compensation for loss of office payments
As part of our audit of the remuneration report, we
examined the supporting evidence for two
“compensation for loss of office payments”. This
resulted in minor changes in the disclosures to
accurately reflect the one-off and continuing
enhanced pension payments borne by the council.
The audited accounts include the
updated disclosures in the
Remuneration Report. 
Source: Audit Scotland
29.  We have obtained audit assurances over the identified significant risks of
material misstatement to the financial statements. Exhibit 3 sets out the
significant risks of material misstatement to the financial statements we
identified in our 2021/22 Annual Audit Plan. It summarises the further audit
procedures we performed during the year to obtain assurances over these risks
and the conclusions from the work completed.

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1. Audit of 2021/22 annual accounts | 11 
Exhibit 3
Significant risks of material misstatement in the financial statements
Audit risk Assurance procedure Results and
conclusions
1. Risk of material
misstatement due to fraud
caused by the
management override of
controls
As stated in International
Standard on Auditing (UK)
240, management is in a
unique position to
perpetrate fraud because of
management’s ability to
override controls that
otherwise appear to be
operating effectively. 
Assessed the design and
implementation of controls over
journal entry processing. 
Made inquiries of individuals
involved in the financial reporting
process about inappropriate or
unusual activity relating to the
processing of journal entries and
other adjustments. 
Tested journals at the year-end
and post-closing entries and focus
on significant risk areas and
transactions with related parties.  
Considered the need to test journal
entries and other adjustments
during the period. 
Evaluated significant transactions
outside the normal course of
business. 
Assessed any changes to the
methods and underlying
assumptions used to prepare
accounting estimates compared to
the prior year. 
Focussed testing of accounting
accruals and prepayments. 
Results and Significant
Judgements: We did not
identify any significant
issues within our work on
journals. Our testing of
accruals and
prepayments did not
identify any errors and
there were no significant
transactions outside the
normal course of
business. 
Conclusion: No issues
were identified that
indicate management
override of controls.
2. Estimation in the
valuation of land and
buildings
The council operates a five-
year rolling programme of
revaluations with whole
asset classes being valued
once every five years.  
Per the Accounting Code of
Practice, this is acceptable
“provided that the carrying
amount does not differ
materially from that which
Reviewed the information provided
to the external valuer to assess for
completeness. 
Evaluated the competence,
capabilities, and objectivity of the
professional valuer. 
Completed a walkthrough of the
valuation process to obtain an
understanding of the process,
including the methodologies and
assumptions applied.  
Results and Significant
Judgements: No issues
were identified from the
review of the valuer, the
information provided to
the valuer or the
valuation process.
The council made an
adjustment based on a
desktop revaluation
exercise to ensure the
carrying value of assets,
which had not been fully
revalued in year, did not

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1. Audit of 2021/22 annual accounts | 12 
Audit risk Assurance procedure Results and
conclusions
would be determined using
the current value at the end
of the reporting period.”    
Last year the assessment of
carrying value assets,
based on a sample of
school properties and
review of housing properties
indicated an understatement
of £63.6 
million, which was adjusted
in the audited accounts. 
Leisure properties and open
spaces are to be revalued in
2021/22.  Major asset
classes (school buildings
and housing) have not been
revalued for three and four
years respectively.   
A new valuer was appointed
from 2021/22.  
Management is required to
assess the current values of
other assets at the year
end. 
There is a risk that the
carrying value of assets not
subject to valuations in
2021/22 will be materially
misstated. 
Reviewed reports from the valuer
to confirm overall asset valuation
movements.  
Obtained an understanding of the
management’s involvement in the
valuation process to assess if
appropriate oversight has
occurred. 
Examined management’s
assessment of any assets not
revalued in 2021/22 against
evidence of changes in other
revalued assets.  
Tested the reconciliation between
the financial ledger and the
property asset register.  
Sample tested individual asset
valuations and lives. 
differ materially from
current value. 
Conclusion: In year
valuations, whether full
valuations or desktop
reviews, of changes in
fair value, were
appropriately conducted
and properly reflected in
the audited statements.
See the recommendation
in Appendix 1 on
reviewing the revaluation
policy.
Source: Audit Scotland   
Other areas of audit focus
30.  We identified in our 2021/22 Annual Audit Plan areas where we considered
there to be other risks of material misstatement to the financial statements.
Based on our assessment of the likelihood and magnitude of the risk, we did not
consider these to represent significant risks. The areas of specific audit focus
were:
• Valuation of the present value of promised retirement benefits and
North Lanarkshire Council’s share of the pension asset/liability of

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1. Audit of 2021/22 annual accounts | 13 
Strathclyde Pension Fund. We considered the reasonableness of
actuarial estimates on material elements of the valuation using PwC
LLP to review actuarial assumptions across Scottish LGPS and the
accuracy of information provided to the actuary by the council and
assurances from the auditor of Strathclyde Pension Fund. There are no
matters which we need to bring to your attention.
• The accounting treatment and process for the in-sourcing of
Culture and Leisure North Lanarkshire Limited (CLNL Ltd). At the
time of drafting our Annual Audit Plan, our planned work was based on
transactions and balances continuing on a separate ledger to the
council’s main accounting system. This was not actually the case, but
we reviewed the accounting treatment for the transfer of CLNL
balances. The main findings from this work are summarised in Exhibit 2,
with changes in the unaudited financial statements to the accounting
method and disclosures.
Across the UK, a technical accounting issue has been
identified covering infrastructure assets. 
31.  Infrastructure assets typically include highways, footpaths, bridges and
culverts and are included at historical cost in the accounts (£262 million at North
Lanarkshire Council).  A replaced component of an asset has to be
derecognised and at some councils the records of additions were not detailed
enough to comply with accounting code requirements.  A failure to derecognise
assets correctly would have resulted in double-counting and an overstatement
of the gross book value; accumulated depreciation and potentially the net book
value of the assets.
32.  CIPFA/LASAAC considered the matter and proposed amendments to the
2021/22 accounting code to allow a reasonable assumption that the net book
value of replaced parts of infrastructure assets are £nil and a temporary
adaptation to remove the requirement to disclose gross book value and
accumulated depreciation in the financial statements. The Scottish Government
has issued Finance Circular 9/2022 to implement these changes. 
33.  At North Lanarkshire Council, management considered the records
available to support infrastructure additions and have since applied the above
statutory override and have amended the infrastructure disclosures in the
audited accounts. (TBC)
All identified misstatements were adjusted in the accounts
34.  Total misstatements identified were £32 million. We have reviewed the
nature and causes of these misstatements which mainly related to group
accounting. An adjustment of £28 million was made to change the accounting
treatment of the in-sourcing of CLNL as detailed in Exhibit 2. This had no impact
on the year end reserves position. 
35.   We have concluded that they arose from issues that have been isolated
and identified in their entirety and do not indicate further systemic error.

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1. Audit of 2021/22 annual accounts | 14 
36.  In addition, in non-current assets we identified classification misstatements
totalling £4 million between asset categories including “assets under
construction”, “transfers” and “additions”. The highest value of these was a
misstatement of £2.4 million where expenditure was capitalised as an addition
in the year under council dwellings when it should have remained in assets
under construction. We reviewed our audit approach and conducted further
testing of asset additions. No further errors were identified.
37.  All misstatements above our reporting threshold have been adjusted for in
the audited accounts.
Reasonable progress was made on prior year
recommendations 
38.  The council has made reasonable progress in implementing our prior year
audit recommendations. Two out of five recommendations made in the prior
year have been substantially completed with two others partly completed. For
actions not yet implemented, revised responses and timescales have been
agreed with management, and are set out in Appendix 1.

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2. Financial management | 15 
2. Financial management
Financial management is about financial capacity, sound budgetary
processes and whether the control environment and internal controls
are operating effectively.
Main judgements
The council reported a provisional underspend against budget of £28 million. The
General Fund (including HRA) increased by £55 million as a result of
underspends. 
The Covid-19 pandemic resulted in 2021/22 costs of £68 million, which were
mostly funded by Scottish Government Covid-19 funding and council reserves. 
The council has a track record of delivering savings but acknowledges that this is
becoming increasingly challenging. 
Weaknesses in some key controls resulted in additional audit work. 
The council operated within budget in 2021/22 
39.  The council approved a General Fund Revenue Budget of £849.4 million in
March 2021. This was later revised to incorporate the council’s Covid Recovery
Budget and resulted in a final budget of £874.7 million. The council reported a
provisional outturn service underspend against in-year budget of £28 million.
Services generally underspent and these are summarised in Exhibit 4. This
includes an underspend of £17 million at a corporate level. £8.7 million of this
underspend is from management of borrowing and a review of the loans fund
advance repayments policy undertaken in 2020/21. The council budgets
separately for expenditure from reserves and for additional income which is
transferred to reserves. The council spent £36 million from existing reserves
and created further new reserves of £74 million, leading to a net increase in
general fund (including HRA) of £55 million.

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2. Financial management | 16 
Exhibit 4
Summary of significant under/overspends against budget per provisional outturn 
Area £m Reason for variance
Underspends   
Education and Families £3.6 Savings in employee costs due to
the finalisation of the Early Years
operating model and updated
staffing structure in schools and
service headquarters. 
Enterprise and Communities £4.1 Savings in employee costs due to
vacancy savings across the
service and an underspend in
property costs. 
Chief Executives and other corporate
services 
£1.0 Savings in employee costs due to
a freeze on recruitment and other
employee costs underspends.
These savings were partly offset
by a delay in delivering Digital NL
savings.   
Source: North Lanarkshire Council 2021/22 Outturn Report 
Housing revenue account has an in-year deficit met from
reserves
40.  The council is required by legislation to maintain a separate housing
revenue account (HRA) and to ensure that rents are set a level which will at
least cover the costs of its social housing provision. 
41.  The council overall surplus of £27.6 million includes a £7.9 million deficit on
HRA services. This was largely as a result of increased repair costs due to
inflationary uplifts and rental recovery being less than budgeted.  
42.   The HRA balance of £19.5 million, forms part of the General Fund. £12.9
million of the HRA balance has been approved for specific purposes. These
include £5.1 million on Council Ambition, £2.5 million on the HRA capital energy
efficiency programme and £2.5 million to fund housing repairs. 
The financial position was effectively monitored 
43.  The council monitors the budget position through the year by monthly
budget monitoring reports to the Corporate Management Team and quarterly
reports taken to the service committees and the Finance and Resources
Committee.

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2. Financial management | 17 
44.  We reviewed budget monitoring reports throughout the year. The projected
surplus increased as the year progressed. We concluded that budget
monitoring reports provided an overall picture of the budget position at service
level. The reports forecast the outturn position for the year and include good
narrative explanations for significant variances against budget. This allowed
both members and officers to carry out effective scrutiny of the council's
finances.
The Covid-19 pandemic resulted in 2021/22 costs of £68 million,
which were mostly funded by income
45.  The impact on public finances of the Covid-19 pandemic has been
unprecedented, with the Scottish and UK governments providing substantial
additional funding for public services as well as support for individuals,
businesses and the economy. It is likely that further financial measures will be
needed and that the effects will be felt well into the future.
46.  The council excluded the impact of Covid-19 from its 2021/22 budget when
it was initially set in March 2021, due to the level of uncertainty around costs
and levels of funding. A separate exercise was completed to consider Covid-19
funding and associated costs later in the year with the Covid Recovery Budget
presented to committee in September 2021.
47.  The Covid Recovery Budget covers the financial years 2021/22 and
2022/23. In 2021/22, net costs of £50.8 million and one-off investment of £7.9
million were forecast for Covid-19. Total budgeted resources were £68.1 million,
leaving £9.4 million to be carried forward and used in 2022/23.  
48.  The resources available for Covid-19 costs include Scottish Government
funding of £54 million, a general fund contribution of £6.5 million and other
council funding of £7.6 million. Net costs were budgeted based on information
from the Scottish Government’s most recent route map at the time.  Budgeted
costs included education recovery (£30.8 million), which largely relates to
investment in newly qualified teachers, and shortfall in council tax income (£1.5
million). The council's core budget was updated to include the Covid Recovery
Budget leading to a final budget of £874.7 million for 2021/22. 
49.  Covid-19 spend was tracked through the council’s budget monitoring
process with a separate appendix prepared in reports to the Corporate
Management Team showing Covid-19 related costs against income. Per
provisional outturn reporting, total Covid-19 expenditure in 2021/22 was £67.6
million, just £0.03 million different from the budget. Covid-19 income was £66.7
million, leaving net expenditure of just under £1 million. 
50.  The council continued to administer a number of grant schemes on behalf
of the Scottish Government. The council made grant payments of £17.2 million
in 2021/22. £4.8 million was paid for the Child Bridging Payment and a further
£2.8 million was administered by the council for the Retail and Hospitality top up
grant.

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2. Financial management | 18 
There has been a significant increase in the level of General
Fund reserves 
51.  One of the key measures of the financial health of a body is the level of
reserves held. The level of usable reserves held by the council increased from
£231 million in 2020/21 to £290 million in 2021/22. 
52.  The general fund is the largest usable reserve and is used to support the
delivery of services. The net general fund surplus for 2021/22 was £63 million
(excluding HRA), which is explained in paragraph 42 of this report.  
53.  Total general fund reserves now stand at £236 million and include £30.6
million of Covid-19 earmarked funding and £138.5 million earmarked for specific
future commitments such as early years and childcare expansion (£14.2
million), temporary accommodation (£9.3 million), energy costs/ other non-pay
inflation (£7.2 million) and pupil equity fund balance (£5.1 million). 
54.  The general fund also now includes a balance of £54 million held for future
contractual obligations of Public Private Partnership schools. This had
previously been recognised as an accrual in the financial statements, but as
disclosed in the management commentary, this balance is now correctly shown
as an earmarked element of the General Fund and is intended to match funding
and expenditure over the lifetime of the PPP contract.  This was accounted for
as a prior year adjustment and increased the opening general fund balance for
the year. 
55.  The unearmarked general fund balance of £40.7 million includes the
council’s £8 million contingency. This is held to provide cover for unexpected
expenditure and as a working balance to help cushion the impact of uneven
cash flows.  
56.  Exhibit 5 provides an analysis of the general fund and HRA over the last five
years and shows the significant increase in reserves over the last two years due
to surpluses, Covid-19 funding and revised treatment of the PPP funding
balance. The council advised this level of reserves is required to ensure it
remains financially sustainable over the medium term. 
Exhibit 5
Analysis of general fund balance

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2. Financial management | 19 
Source: North Lanarkshire Council Annual Accounts 2021/22
The council has a track record of delivering savings, but this is
becoming increasingly challenging
57.  In February 2020 the council approved a three-year savings programme of
£40 million, alongside the budget setting process. The budget set in March
2021 incorporated planned savings of £20 million. Savings plans included
reconfiguration of the secondary school week, a review of environmental asset
structures and savings from the Digital NL project. 
58.  The council achieved actual savings of £14.2 million (71% of this total),
leaving an in-year savings gap of £4.8 million with just under £1 million of these
recurrent savings. The shortfall was dealt with through alternative savings and
management action such as control of vacancies and curtailment of spending in
other areas.  
59.  The council has a track record of delivering savings but acknowledges the
increasing challenges in delivering some of the planned savings. The
challenging impact of Covid-19 and increasing prices and demand for certain
services have impacted on the achievement of savings. Services continue to
keep previously unachieved savings under review and identify alternative action
to manage the in-year impact and any potential recurring impact. 
60.  As illustrated in Exhibit 6, the council has delivered total cumulative savings
of £124 million since 2017/18. £102 million of these have been planned savings.  
Exhibit 6
Savings – planned savings achieved and those met through alternatives

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2. Financial management | 20 
Source: North Lanarkshire Council’s Annual Accounts 2017/18 to 2021/22
The council revised its Strategic Capital Investment Programme
61.  The council’s revised Strategic Capital Investment Programme for 2021/22
to 2025/26 was approved in March 2021. Since then, a number of challenges
have been encountered as a result of recovering from the pandemic and due to
Brexit affecting the availability of labour and raw materials. 
62.  These factors led to lower than planned expenditure and therefore lower
levels of borrowing. As a result, the council reprofiled delivery of the capital
programme across the remainder of the five-year capital planning period. The
revised Strategic Capital Investment Programme was approved at Policy and
Strategy Committee in March 2022.
Financial systems of internal control generally operated
effectively but we identified a number of areas for improvement
63.  Auditing standards require external auditors to obtain an understanding of
the accounting and internal control systems that exist within the audited body to
allow us to plan and develop an effective audit approach for the annual
accounts.
64.  Our 2021/22 testing covered key controls in a number of areas including
budget monitoring, payroll, journals, housing rents, council tax, non-domestic
rates and IT access. 
65.  We identified a number of areas where controls can be improved. See
Exhibit 7 for details of the key controls risks we identified.

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2. Financial management | 21 
66.  These findings impacted on our audit approach where we needed to carry
out additional work to enable us to obtain the required assurance for our audit of
the annual accounts.
Exhibit 7
Key findings from review of key controls
Audit finding Additional audit procedures
1. Payroll user access
The review of user access over iTrent was not
carried out as planned due to the constraints
arising from Covid-19 and the need to prioritise
service delivery. A review of access was
completed in January 2021, with the next review
scheduled for April 2022. This used to be a bi-
annual check. However, it will have been 15
months between the last check and the next
scheduled one in April 2022. This control is not
operating as expected.
There is a risk that individuals continue to
have inappropriate access to the payroll
system.
We substantively tested a sample
of users to ensure that access
permissions are appropriate.  
2. Payroll validation checks
We have previously reported this issue. Each
service is emailed periodically a list of all staff on
iTrent and include details of their latest pay. Line
managers are expected to review these staff
listings for any errors. A response is only
expected if there is an issue, therefore no positive
assurance is received.
There is a risk that staff remain on the payroll
after they have left.
We substantively tested an
extended sample of paid
employees to ensure they exist as
current employees through
confirmation to other records.
3. Non-domestic rates reliefs and council tax
discounts
Officers should take a sample of new reliefs (for
non-domestic rates) and new discounts (for
council tax) awarded each month and carry out
second officer checks. During 2021/22, these
checks only took place for the first six months of
the year.
Officers should complete annual reviews of those
with continuing reliefs or discounts to ensure they
should still be in receipt of these. There were four
We substantively tested an
extended sample of reliefs for non-
domestic rates and discounts for
council tax.

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2. Financial management | 22 
Audit finding Additional audit procedures
categories of non-domestic reliefs where these
did not happen because of time constraints.
There is a risk that non-domestic rates reliefs
and council tax discounts are awarded
incorrectly.
Source: Audit Scotland 
Standards of conduct and arrangements for the prevention and
detection of fraud and error were appropriate 
67.   The council is responsible for establishing arrangements for the prevention
and detection of fraud, error and irregularities, bribery and corruption.
Furthermore, it is responsible for ensuring that its affairs are managed in
accordance with proper standards of conduct by putting effective arrangements
in place. 
68.  We have reviewed the arrangements and concluded that there are
appropriate arrangements for the prevention and detection of fraud, error and
irregularities.
69.  There are also established arrangements to maintain standards of conduct.
70.  The National Fraud Initiative (NFI) is a counter-fraud exercise across the
UK public sector which aims to prevent and detect fraud. The council has taken
a risk-based approach to the investigation of NFI matches. We considered that
the approach was appropriate and found that Internal Audit took an active role
in continuing to regularly report NFI activity to the Audit and Scrutiny Panel.

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3. Financial sustainability | 23 
3. Financial sustainability
Financial sustainability looks forward to the medium and long term to
consider whether the council is planning effectively to continue to
deliver its services or the way in which they should be delivered
Main judgements
Latest budget monitoring reports project a small surplus for 2022/23. 
The council has a well-developed medium-term financial plan. The council’s five-
year projections to 2027/28 forecast a cumulative funding gap of £109 million.   
Latest budget monitoring reports project a small surplus for
2022/23
71.  The General Fund Revenue Budget for 2022/23 of £887 million was
approved by the council in February 2022. This included spend which is offset
by ring fenced grants of £50 million resulting in an opening budget position for
Net Service Expenditure of £837 million. 
72.  Additional funding has since been confirmed with a revised budget of £875
million. Budget monitoring reports to July 2022, presented to the Finance and
Resources Committee, report a projected small surplus of £0.2 million against
this budget. The budget set for 2022/23 does not reflect the impact of inflation
and increased energy costs. 
73.  The budget includes £10.5 million of approved savings. However, the
overall savings target has been brought down to £7.1 million after taking
account of £3.4 million one-off resources set aside to manage the
implementation of savings. £5.2 million of the approved savings are expected to
be delivered within the financial year which is 73% of the reduced target.
74.  The current economic climate remains uncertain, with the continuing impact
of Covid-19 together with the added cost pressures from inflation and the cost-
of-living crisis. These will present significant challenges to financial planning
and the ability of the council to deliver quality services.  
The council has a well-developed medium-term financial plan
with a cumulative funding gap of £109 million
75.  The council has a five-year medium-term financial plan which informs the
rolling three-year budget setting process. The plan is updated annually and
forms the basis of the council’s savings plans. The plan includes a range of risk-

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3. Financial sustainability | 24 
based outcomes which are presented over three scenarios: optimistic,
envisaged and pessimistic.
76.  An update to the medium-term financial plan was presented to the Policy
and Strategy Committee in September 2022 covering financial years 2023/24 to
2027/28. The council’s projections over the five years to 2027/28 forecast an
envisaged cumulative funding gap of £109 million. The envisaged cumulative
funding gap over the next three years is £75 million.
77.  The updated plan reflects an increase in the estimated pay award for
2022/23 which has still to be agreed. The previously assumed uplift for the pay
award was 2.5%, however the council has estimated that it will cost an
additional net 1% or 4.7 million. The Scottish Government continues to review
the potential for additional flexibilities to support councils fund the additional
cost of the pay award. Given there is still no agreement, the council plan reflects
an additional burden of £4.7 million.

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4. Governance and transparency | 25 
4. Governance and
transparency
The effectiveness of scrutiny and oversight and transparent reporting of
information 
Main Judgements
Governance arrangements operating throughout 2021/22 were appropriate and
operated effectively 
Improvements were made in performance reporting in the annual accounts
Governance arrangements operating throughout 2021/22 were
appropriate and operated effectively 
78.  We have previously reported on how the council adapted to the impact of
the Covid-19 pandemic and the changes it had to implement as a result. For
example, holding committee meetings remotely.
79.  In March 2022, the council approved a Covid Operating Model, in line with
Scottish Government guidance. This model provides a basis for the council’s
operations over the next six months whilst taking account of the ongoing risks
relating to the Covid-19 pandemic. 
80.  Our previous conclusion remains, we consider the governance
arrangements operating throughout 2021/22 were appropriate. These
arrangements help support effective scrutiny, challenge and decision making. 
Local Government elections led to a change in administration
before the Leader resigned and the previous administration
was reinstated
81.  The Local Government elections held in May 2022, and subsequent
meeting of the council, led to a change in council leadership from a minority
Labour administration to a minority SNP administration. However, following the
leader’s resignation in July 2022, a new leadership team was elected, resulting
in the return of a Labour administration. 
82.  This change in administration meant that the convenor of the Audit and
Scrutiny Panel reverted to a Conservative group member – and our concern
over whether this Panel was going to be overseen by a member of the
administration was resolved.

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4. Governance and transparency | 26 
83.  New committee conveners were appointed in August 2022 with committee
meetings resuming from the end of that month. There has been a move to
hybrid meetings and the return of in person meetings held at the Civic Centre
for a number of committees. 
Improvements to performance reporting in the annual accounts
were identified 
84.  Our review of the management commentary against guidance, identified
some areas for improvement. For example, the unaudited accounts lacked
analysis of the council’s business using key performance indicators. These
should be used to demonstrate the performance of the council against its
strategy/objectives in a measured way. The accounts were subsequently
updated with performance information. 
The council’s continued reporting of Covid-19 agency costs
represents good practice 
85.  The Code of Audit Practice 2016 encourages auditors to identify good
practice which in their opinion is worth sharing more widely. As part of our work
on the annual accounts, we identified the reporting of covid agency costs and
funding as good practice. This disclosure is made in Note 12 to the accounts.

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5. Best Value | 27 
5. Best Value 
Using resources effectively and continually improving services.
Main judgements
Good progress has been made in addressing previous Best Value Annual Report
findings 
Good progress has been made in addressing previous Best
Value Annual Report findings
86.  Best value is assessed over the audit appointment, as part of the annual
audit work. In addition, a Best Value Assurance Report (BVAR) for each council
has been considered by the Accounts Commission at least once over the last
appointment round. The BVAR report for the council was published in May
2019.
87.  At its meeting in June 2019 the council agreed the recommendations within
the Best Value Assurance Report. Progress on the eight recommendations was
reported to the Policy and Strategy Committee in September 2019 and March
2020.  After that, recommendations have been mapped to the council’s
Programme of Work which underpins the overarching Plan for North
Lanarkshire vision. Progress on the recommendations is tracked through the
various updates on the Programme of Work which go to Committee.
88.  Exhibit 8 summarises our assessment of each of the outstanding
recommendations. This shows that good progress has been made on
progressing previous BVAR findings, with a further two recommendations
considered as complete. 
89.  The Controller of Audit will consider the results of this follow up work, and
report to the Accounts Commission on the extent of improvements made. 
Exhibit 8
Progress on Best Value Recommendations
BVAR Recommendation Summary of progress 
The council should
implement the recently
approved Performance
Management
Framework and
reporting schedule to
There were three pilot reports (Regulatory Services,
Financial Solutions and Business Solutions) which
were submitted to the respective service committees
in August/September 2021 in line with the indicators
in the Strategic Performance Framework. There is
alignment in these reports to the ambition statements

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5. Best Value | 28 
BVAR Recommendation Summary of progress 
support the delivery of
the Plan for North
Lanarkshire and its
scrutiny by members.
in The Plan for North Lanarkshire Council. Feedback
from these pilots was positive from both Heads of
Service and Elected Members.
These pilots were then rolled out for six monthly
reporting thereafter in February/March 2022. Work is
underway to roll out this approach to all the other
Heads of Service areas, with a view to concluding
this development phase and all Heads of Service
having six monthly reporting in place for cycle four of
2022.
The original Strategic Performance Framework
(approved in September 2019) is currently
undergoing an update with Heads of Service
reviewing their indicators and setting targets and
thresholds for the next three years. The updated
Strategic Performance Framework will reflect the
updates to the SPI Direction published in December
2021. An update to the Strategic Performance
Framework is scheduled for later in the year as per
the Programme of Work.
Good progress has been made, with completion
expected later in 2022/23
The council should
investigate and better
understand the reasons
for falling satisfaction
levels within social care
and whether they can
apply learning from the
high satisfaction levels
in housing.
The Business Improvement Hub (BI Hub) is a
medium to long-term project. Phase three saw the
development of Service BI Hub elements within
Housing Solutions. Targeted dashboards have also
been developed together with a dashboard for
complaints performance indicators. These are linked
with the three levels of the Strategic Performance
Reporting Framework. 
Elected Members can now review dashboard
information and filter this down to ward level or
specific areas. In phase four of the development,
customer satisfaction information will be brought into
the BI Hub.
Limited progress has been made, with
satisfaction information still to be developed
Workforce plans should
be finalised to set out
the current and future
workforce requirements
of the council and
evidence how this
supports other
strategies.
All Heads of Service completed a workforce plan
which subsequently went to Corporate Management
Team in April 2022. These plans will be reported to
the Policy and Strategy Committee later in the year.
The workforce plans help to identify any gaps, any
barriers such as recruitment, as well as the next
steps over the longer-term.

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5. Best Value | 29 
BVAR Recommendation Summary of progress 
Within the workforce plans, references are made to
other Strategies within the council, such as the Digital
and IT strategy to ensure these are fully supported
and integrated. Furthermore, all workforce plans also
refer to external drivers such as key agencies and
Internal/ External Audit recommendations to keep
plans on track.
This recommendation is considered complete
Improvement plans
arising from self-
evaluation exercises
should include
measurable actions
and clear deadlines.
Five self-evaluation exercises were carried-out in the
last year:
1. Data Governance Board
2. Risk governance arrangements Digital NL
3. CIPFA
4. Corporate Management Team
5. IJB - self-evaluation workshop
A sixth self-evaluation exercise has been concluded
for reporting to the Corporate Management Team by
the end of September 2022.  Furthermore, the
Strategic Self-Evaluation Framework and rolling
review programme will undergo an annual review and
update and will go for further review later in the year
to the Audit and Scrutiny Panel in line with the
Programme of Work.
Each self-evaluation identified improvement actions
which are captured in an improvement plan. These
improvement plans include improvement actions with
target dates and responsible officers identified.
This recommendation is considered complete
Source: Audit Scotland
Statutory performance indicators (SPIs) are being met
90.  The Accounts Commission has a statutory responsibility to define the
performance information that councils must publish. In turn, councils have their
own responsibility, under their Best Value duty, to report performance to the
public. The Accounts Commission does not prescribe how councils should
report this information but expects them to provide the public with fair, balanced
and engaging performance information.
91.  The Accounts Commission issued a revised Statutory Performance
Information Direction in December 2018 which continues to apply in 2021/22. It
requires a council to report:

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5. Best Value | 30 
• its performance in improving local public services provided by the
council (on its own and with its partners and communities), and
progress against agreed desired outcomes
• its own assessment and independent audit assessments of how it is
performing against its duty of Best Value, and how it plans to improve
these assessments
•  how it (with its partners where appropriate) has engaged with and
responded to its diverse communities
92.  We have evaluated the council’s arrangements for fulfilling the above
requirements and concluded that the council complies with the Direction. 
93.  The pandemic continued to impact on the council’s performance levels and
the availability of performance results. This led to challenges in ensuring regular
performance reporting was maintained.  Despite these challenges, the council
was still able to establish a series of performance reporting pilots.
94.  These pilots reaffirmed responsibilities for each of the service committees.
For each service area, suites of performance results are set out. Reporting of
progress against the council’s long-term vision is balanced with delivering on
what matters locally. The suite of performance indicators also included
information from a nationally developed Covid-19 data dashboard. This was
established so the council’s response to the pandemic could be monitored.
95.  We reported in 2020/21 that a new Business Intelligence Hub was being
created which will eventually be the primary way in which performance data is
collected and reported. Work continues on this project, and when complete
should allow for improved analysis of performance data. 
National performance audit reports
96.  Audit Scotland carries out a national performance audit programme on
behalf of the Accounts Commission and the Auditor General for Scotland.
During 2021/22, Audit Scotland published a number of reports were issued
which may be of interest to the body. These are outlined in Appendix 2.
97.  Relevant national reports continue to be presented to the Audit and Scrutiny
Panel throughout the year. This includes an assessment from management of
the council’s position against the recommendations contained in the reports.

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Appendix 1. Action plan 2021/22 | 31 
Appendix 1. Action plan
2021/22 
2021/22 and prior year (b/f) recommendations
Issue/risk Recommendation  Agreed management
action/timing
b/f 1. Non-current asset
valuations
Our review identified that as a
result of the council’s policy
to revalue assets every five
years there is a risk that the
valuation of major asset
classes (e.g. education estate
and council dwellings) may
have changed materially
since their last full valuation.
Although in line with previous
practice, some valuations had
not been updated for three
years on major asset classes
(school buildings and
housing) and no assessment
was undertaken to determine
if these asset values differed
materially from current value.
Risk – There is a risk that
non-current asset carrying
values are significantly
different to the current value.
The council should assess
annually whether the carrying
value of assets is materially
different from current value.
Substantially complete 
At 31 March 2022, the council
applied an adjustment of
£289.9 million based on a
desktop review of BCIS
rebuild costs to reflect
estimated material
movements in current value
since the last valuation. 
Refer to Exhibit 2
The impact of higher inflation 
on rebuild costs may indicate
that the council’s five-year
approach to full revaluation
may no longer be
appropriate, despite the
annual desktop exercise
carried out to make an
assessment of any material
change in value. We
recommend that the council
reviews its rolling approach to
asset revaluation over 5
years.
Management response:
The Council will undertake a
review of its current 5-year
revaluation programme in
light of the current economic
climate and inflationary
impacts.  It is intended that
this will be subject to early
discussions with the Audit

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Appendix 1. Action plan 2021/22 | 32 
Issue/risk Recommendation  Agreed management
action/timing
Lead and any further
guidance issued.  
Elaine Kemp
30 June 2023
b/f 2. Non-current asset
accounting
A review of the fixed asset
register identified various
errors in the useful lives of
assets, depreciation, and net
book value of assets. 
Risk – There is a risk that
assets will be incorrectly
accounted for in the financial
statements.
The council should complete
a detailed quality review of its
fixed asset register at each
year end to identify any errors
which could feed into the
financial statements.
Substantially complete
A review of the revaluations
working paper was completed
by officers at the year end,
however in 2021/22 audit
review identified issues with
asset classification between
Assets under construction
and completed assets.
We recommend that
processes are revised to
review classification of
assets.
Management response:
The Council will include a
review of asset classifications
within the annual fixed asset
review process in order to
identify and correct any
classification errors.  
Elaine Kemp 
30 June 2023  
b/f 3. Internal controls
Due to the additional
workload on the revenues
team as a result of the Covid-
19 pandemic and
administering the business
grants, second officer checks
over council tax and non-
domestic rates reliefs were
paused in 2020/21.
Risk – There is a risk that
reliefs and discounts are
awarded incorrectly.
The council should ensure
these second officer checks
over non-domestic rates and
council tax reliefs are
reinstated.
Outstanding 
During 2021/22, these checks
only took place for the first six
months of the year. 
Annual reviews of those with
continuing reliefs or discounts
were not conducted in four
categories of reliefs. 
The council should ensure
second officer checks are
completed throughout the
year for a sample of new and
continuing reliefs and

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Appendix 1. Action plan 2021/22 | 33 
Issue/risk Recommendation  Agreed management
action/timing
discounts across all
categories. 
Management response:
Sample second officer
checks on new reliefs /
discounts have been
reinstated during 2022/23
and will continue to be
actioned.
Elaine Kemp
No further action
b/f 4. User access
Each financial system has
controls in place for staff to
gain appropriate
access.  There are also
processes in place to monitor
user access through annual
or bi-annual reviews.  For
each of the financial systems
reviewed, with the exception
of e-Financials, these reviews
did not take place in
2020/21.  However, Internal
Audit’s review of general
ledger controls found the
documentation for the e-
Financials review to be
incomplete and an exercise is
underway to follow up on any
documentation
outstanding.  We also note
that for the iTrent system
there was a review of
dormant users during the
year.  
Risk – There is a risk that
individuals may have
inappropriate access to
systems.
The Revenues and Benefits
bi-annual User Review was
delayed due to the impact of
Covid 19 on Service
Delivery.  The potential
increased risk of
inappropriate access was for
a limited period only with the
full User Review programme
re-initiated in May 2021 with
the overall process due to be
fully completed by quarter
three. 
Responsible Officer: Paul
Doherty 
December 2021 
Partially complete
The planned reviews were
completed across all systems
with the exception of the
payroll system iTrent.
Therefore the risk remains for
this system.
Refer to Exhibit 9 for further
details.
Management response:
iTrent review completed
August 2022. Not sufficient
resource to complete more
than annually at present.
Alternative options will be
pursued to increase review
timeframe. 
William Cunningham 
April 2023
b/f 5. Payroll – validation
checks
We reported last year that
employee validation checks
Positive validation reports
have been implemented for
Education and Families and
Partially complete
Positive validation reports
have been implemented and
we concluded that the control

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Appendix 1. Action plan 2021/22 | 34 
Issue/risk Recommendation  Agreed management
action/timing
are now carried out by payroll
across all council
services.  However, this
process is still considered
incomplete as it does not
require positive confirmation
that the employee listing is
correct. We note that positive
confirmation was
implemented for the
Education service towards
the end of 2020/21 and has
been rolled out to all council
services from May 2021.  
Risk – There is the risk that
the absence of a periodic
validation of all staff through
positive confirmation of
employment staff remain on
the payroll after they have left
employment.
this exercise will be repeated
on a yearly basis. 
Positive validation for all
other services will be
undertaken in July 2021 and
yearly thereafter. 
Responsible Officer:
Jennifer Hardy, Employee
Service Centre Manager 
July 2021 
is now operating as intended.
However, this is a slow cycle
with one or two services
being reviewed each year.
Therefore it is important the
council takes forward the
employee listing control and
receives positive assurance
for this.
Refer to Exhibit 9 for further
details.
Management response:
Employee validation checks
are carried out on a service-
by-service basis. A positive
response is required to
validate information, and this
is logged, tracked and
checked by the HR Audit and
Compliance Team, this is a
labour-intensive process,
however the intention is to
carry out employee validation
checks for each service and
this will be repeated each
year for each service on a
rolling basis. These checks
are supplemented by a
monthly structure report that
is sent to managers to
highlight any anomalies.
Yvonne Doyle 
July 2023

Page 38

Appendix 2. Summary of 2021/22 national reports and briefings | 35 
Appendix 2. Summary of
2021/22 national reports and
briefings 
May
Local government in Scotland Overview 2021
June
Covid 19: Personal protective equipment
July
Community justice: Sustainable alternatives to custody
September
Covid 19: Vaccination programme
January
Planning for skills
Social care briefing
February
NHS in Scotland 2021
March
Local government in Scotland: Financial Overview 20/21
Drug and alcohol: An update
Scotland’s economy: Supporting businesses through the Covid 19 pandemic

Page 39

Appendix 2. Summary of 2021/22 national reports and briefings | 36  
North Lanarkshire Council
Draft 2021/22 Annual Audit Report 
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