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Agenda Document Pack - Appointments Sub-Committee - 26/10/2023

North Lanarkshire Council · 26 October 2023
Back to Appointments Sub-Committee — 26 October 2023 and its agenda

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17 October 2023 
Members of the 
Appointments Sub-Committee
Chief Executive’s Office
Archie Aitken
Chief Officer (Legal & Democratic)
Civic Centre, Windmillhill Street,
Motherwell ML1 1AB
www.northlanarkshire.gov.uk 
Notice is given that a Meeting of the Appointments Sub-Committee is to be held in the Committee Room 4, Civic Centre,
Windmillhill Street, Motherwell, ML1 1AB on Thursday, 26 October 2023 at 14:00 PM which you are requested to attend. 
The agenda of business is attached. 
Archie Aitken
Chief Officer (Legal & Democratic) 
Members : 
Clerk Name: Andrew Rose
Clerk Telephone: 07951 409714
Clerk Email: rosean@northlan.gov.uk
J Logue, L Roarty, T Carragher, T Fisher, G Lennon, A Smith, A Thomas, S Watson, C Williams.
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Agenda 
1 Declarations of Interest In Terms of the Ethical Standards In Public
Life Etc. (Scotland) Act 2000   
EXCLUSION OF PUBLIC
The Sub-Committee is asked to consider passing the following resolution: "That
under Section 50A(4) of the Local Government (Scotland) Act 1973, the public be
excluded from the meeting for the following item of business on the grounds that it
involves the likely disclosure of exempt information as defined in paragraph 1 of
Part 1 of Schedule 7A of the Act". 
Recruitment of Chief Officer (Community Operations) - Shortleeting   
2 Recruitment Pack - Chief Officer Community Operations
Submit recruitment pack as made available via the myjobscotland online portal
and is provided for information (copy herewith) 
5 - 16 
3 Application Forms Recieved
Submit application forms received (copy herewith) 
4 Arrangements for Interviews
Consider and agree arrangements for final interviews to take place on 9 November
2023 
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Chief Officer
(Community
Operations)
Recruitment Pack
£105,544 - £109,593 
WE’RE MOTIVATED. 
ARE YOU?
JOIN A TEAM 
THAT ACHIEVES GREAT THINGS.
Item 2
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Chief Officer (Community Operations) Recruitment Pack
2
It’s an ambitious time for the council, our residents, 
our businesses and the people who work here. 
If you’re motivated, ambitious and driven by
achievement, then come and join us. We
want you to play a part in the regeneration
and transformation of our towns and
communities. 
At North Lanarkshire Council we’re full of energy
and ideas to transform our towns and
communities into vibrant places to live, work and
visit. As Scotland’s fourth largest local authority,
we’ve got lofty ambitions, bags of determination
and we’re moving at a pace to generate real
change in our communities and how we deliver
services.   
We’re providing services that enhance lives,
communities and experiences of almost 340,000
people living in the area. 
There’s a real story to tell about North
Lanarkshire. It’s a place that is growing,
changing, developing and thriving.  The scale of
change is vast. And the rate of change is
considerable. 
This is why we’ve agreed with all our partners on
The Plan for North Lanarkshire which is
underpinned by our Programme of Work. It’s
ambitious but by working with our partners,
residents and businesses, we aim to completely
transform our towns and communities, to make
them better, more inclusive and more pleasant
places to live. 
The council is committed to delivering quality
services that provide best value, creates
prosperity, achieves social justice and meets
local needs across the area. 
Delivering quality services starts with having the
right people working here and the right ethos
internally. And with around 13,000 staff, we work
hard to make sure each person feels part of the
bigger team delivering services that improve the
lives of people living and working here. 
It’s important that everyone grasps our ambition
as we need the very best people to help us
achieve them, and that includes you.
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Chief Officer (Community Operations) Recruitment Pack
3
Our priorities are clear. We want to:
• Improve economic opportunities and
outcomes
• Support all children and young people to
realise their full potential
• Improve the health and wellbeing of our
communities
• Enhance participation, capacity and
empowerment across our communities 
• Improve North Lanarkshire’s resource
base 
We know that we can only achieve the outcomes
to meet these priorities by working together and
by being focused on solutions. North Lanarkshire
Council is high-performing but we can do so
much more. 
We have bright and determined people working
here, that believe in what we do. If that sounds
like you, then read on. 
In the rest of this pack you’ll find more
information about North Lanarkshire, the relevant
job description and links to other useful
documents. 
To be successful you’ll need to be innovative,
determined and resilient. You’ll be prepared to
do what it takes to deliver our shared ambition to
make North Lanarkshire the place to live, learn,
work invest and visit. 
If you have all these qualities, we look
forward to connecting with you. 
BENEFITS 
• Attractive pension and avc option 
• 34 days annual leave and six fixed
public holidays, rising to 37 days in
line with service 
• Flexible working 
• Buy and bank leave scheme 
• Cycle to work scheme 
• Relocation policy
ABOUT US
77 Elected members
21 Wards
33
Scottish Labour Party
councillors
25
Scottish National Party
councillors
8
Progressive Change
North Lanarkshire
councillors
5
Scottish Conservative
and Unionist councillors
4 Independent councillors
1
Scottish Greens
councillor
1
British Unionist Party
councillor
Workforce 
(Full-time permanent)
13,080
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£991m revenue budget 2023/24
£159m housing revenue 2023/24
Population 339,400
21% under 18
65% age 16-64  
4.7% unemployment
£207.3m capital budget 2023/24
£131m housing capital 2023/24
ABOUT NORTH LANARKSHIRE
Located in the very hub of the
country with exceptional transport
connections, we attract talent and
business that has revolutionised
North Lanarkshire into one of
Scotland’s fastest-growing
economies (pre-pandemic).
We’re Scotland’s fourth largest council by
population, covering around 181 square miles,
stretching from Stepps to Harthill and from
Cumbernauld to Wishaw. The council was
formed in 1996 following local government
reorganisation and includes the main towns of
Airdrie, Bellshill, Coatbridge, Cumbernauld,
Kilsyth, Motherwell, Shotts and Wishaw,
interspersed with many villages and hamlets,
including places like Moodiesburn and Stepps,
along the Northern Corridor. 
With a population of around 340,000 people, we
have a wide range of age groups living in the
area, as well as diverse communities with a
range of religions and cultures.  We’re also
brimming with ambition, have stacks of resolve
and are moving at pace to effect real change in
our communities and how we deliver services.
The council is investing billions of pounds over
the next ten years to help create jobs and
generate close to £1bn for the local economy.
Reducing inequalities is central to our vision for
a brighter, better North Lanarkshire and we’re
investing in new schools and community
facilities as well as doubling our affordable
housing programme to build 5,000 modern
homes by 2035. 
Around £240million Glasgow City Region City
Deal funding is helping to improve the road and
rail transport network, create locations to attract
business and industry that are relevant to our
future economy, and maximise our greenspace
for residents and visitors to enjoy. Embracing
our shared vision for North Lanarkshire is
crucial, particularly as we face challenges to
make savings as local government budgets are
reduced.
Being big and bold means attracting large
international events to our area. We hosted the
Glasgow 2018 European Sports
Championships, showcasing our world-class
venue in Strathclyde Country Park to a
television audience of more than a billion
people for the rowing and triathlon
competitions, a role we fulfilled at the 2014
Commonwealth Games.
Creating modern, vibrant
communities where people live, work
and socialise is North Lanarkshire’s 
shared ambition for the future. 
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THE ROLE
Chief Officer
(Community Operations)
Service: Enterprise and Communities
Job Title: Chief Officer (Community Operations)
Responsible to: Depute Chief Executive
Grade: JNC 40-42
Conditions of Service: SJC 
ROLE SUMMARY 
North Lanarkshire is the place to Live, Learn, Work, Invest, and Visit - a place with a shared ambition
(that defines all of our work with communities, stakeholders, and partners) for inclusive growth and
prosperity for all.
Our Chief Officers play a vital role in leading our services to deliver on our priority outcomes and
strategic goals. Their key focus is on providing strategic clarity and operational direction to their service,
ensuring that resources are fully aligned to support excellence in service delivery and building capacity
to modernise and transform their services for the future. 
We recognise that successful communities depend on a complex balance of social, economic and
environmental conditions which will only succeed if we put the needs of people and communities at the
heart of our model. 
Engaging communities fully in services and decisions that affect their lives requires sustained
organisational capacity. It is important to ensure that resources are maximised, and the development
and delivery of solutions and the delivery of care, supports and services are strengthened through an
integrated council, partnership, and community approach which seeks to balance and sustain delivery.
The Chief Officer, (Community Operations) role directly supports this strategic aim, encompassing a
critical portfolio of activities which includes, waste and land management, roads maintenance,
cemeteries, green space and country parks, fleet services, building standards, environmental health,
trading standards, contingency planning. 
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MAIN DUTIES AND RESPONSIBILITIES
General Duties:
To contribute to the shared governance of the council and take a leading role in the development of
corporate and strategic objectives to ensure the delivery of quality services and outcomes to our
citizens and communities which align with the council’s agreed priorities and which promote the
council’s vision, its values and its reputation.
Strategic Responsibilities:
Lead the service to achieve its strategic goals by:
• Demonstrate commitment to corporate and strategic activities to achieve positive outcomes and
continuous and sustained improvement in performance across the council.
• Promote a positive culture of empowerment, creativity and innovation, and encourage commercial
focus and entrepreneurship to deliver business solutions and facilitate the delivery of priority
outcomes, including the scope for widening the range of sources from which the council can seek
resources, developing strategies to maximise income growth.
• Assist in the implementation of major policy initiatives, particularly major social economic and
environmental proposals in the general interests of the Council and its communities.
• Develop processes, policies and strategies to help improve performance in achieving sustainable
development, and to ensure that such issues are mainstreamed across all Council activities.
• Driving an efficient, digitised and best value approach to enabling modern services for the
Directorate, identifying and regularly reviewing priorities with key stakeholders including Community
Partners and Chief Officers.
The key dimensions of this post are: 
Responsible for discharging specific functions delegated to the role and specified by the Depute
Chief Executive and set out in the Council’s Scheme of Delegation for the following services: 
• Waste Management 
• Land Services, including roads and grounds maintenance, street cleaning, and the roads public,
private partnership. 
• Environmental facilities, including greenspace and country parks, cemeteries and open space
management and development.
• Fleet Services
• Environmental Health 
• Trading Standards 
• Building Standards
• Resilience Planning
Key Relationships:
• The Corporate Management Team and other Chief Officers
• The Leader of the Council, elected members and political party leads
• Community Board members and other key partners and agencies 
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Management Responsibilities:
Direct efforts to manage the following key areas or risks for the organisation:
• Ensure robust financial planning, management and accountability within approved capital and
revenue budgets, including prudent financial management of trading accounts to attain levels of
budgeted surplus and development of an effective capital receipts programme.
• Lead an efficient Community Operations Service, ensuring sound registration systems as
necessary, robust inspection and maintenance regimes, taking account of public safety,
conservation and general recreation, and providing a strategic overview of conservation and green
matters.
• Ensure effective contract and supplier management of the roads maintenance Public Private
Partnership.
• Ensure the efficient delivery of the Council’s Waste Resource Service with a focus on recycling and
diversion of this resource from landfill.
• Provide the strategic resilience planning function, including representing the Council at the West of
Scotland Regional Resilience Partnership and leading the Council’s Resilience Management Team. 
This corporate role involves ensuring that the resilience planning risks to the Council are minimised
and the delivery of effective business continuity arrangements across the Council.
• Ensure the delivery of an effective Fleet Service which will allow the efficient delivery of Council
services and secure retention of the Council’s Operators Licence.
• Assist in the preparation of the Service’s forward expenditure plan and annual bids for capital
expenditure consents to the Scottish Government and such strategy papers as the Council may
require.
• Ensure sound arrangements are made for the preparation and submission of tenders for, and the
monitoring and evaluation of, any contracts awarded under legislation or Council regulations.
Corporate Responsibilities:
• Providing the clarity of vision, effective leadership and actively modelling desired behaviours
required to achieve the Council’s ambition.
• Demonstrating commitment to strategic relationships with other services, and to finding
improvements and effective business solutions which support the achievement of the Council’s
agreed priorities.
• Promoting and valuing the diversity of staff, people and communities served by the Council to
ensure equality of access and treatment in employment and service delivery.
• Ensuring efficient management of resources, workforce planning, capacity building, and harnessing
technologies which demonstrate Best Value in all activities of the Directorate.
• Ensuring the service works collaboratively, engages communities, consults key stakeholders and is
a good example of wide participation.
• Ensuring delivery of best value in accordance with the Council’s corporate policies, agreed service
objectives and statutory requirements.
• Promoting the integration of Services and of joint working with key partner organisations to improve
service delivery.
• Ensuring the development and maintenance of good employee relations in partnership with staff
and trade unions/representative bodies through informal and formal processes of communication
and involvement. 
• Ensuring effective performance management through the development of continuous improvement,
achievement of performance standards and sound budgetary management and control.
• Developing and realising the full potential of employees through effective coaching, performance
management and providing development opportunities to promote the highest standards of delivery
and the maintenance of professional standards.
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• Ensure compliance with the Council’s Standing Orders and Scheme of Administration, financial and
regulatory procedures and policies.
• Comply with the Chief Officers Code of Conduct and Employee Code of Conduct, demonstrating
the ethical standards expected of officials in public service.
• Carrying out such other corporate and management tasks as delegated by the Chief
Executive/Depute Chief Executive.
Delivering For Communities: 
• Implementation of the operating model approved through We Aspire saw enhancements to the
range of strategic council wide functions to support, guide, and facilitate delivery of the shared
ambition. While supporting strategic oversight of the Community Board model moving forward,
these functions are also a critical role in terms of ensuring governance and mitigating risks around
strategic and transformational change, organisational development, communications, and all
envisaged improvements in line with resources and compliance with legislation providing oversight
across all nine Community Boards. 
• On Community Board matters, Chief Officers will report to the Chief Executive to ensure continued
alignment across The Plan for North Lanarkshire, while ensuring strategic support and leadership
remains co-ordinated across resources.
• Working in partnership with colleague Chief Officers in their Community Coordinator role you will
provide specialist strategic input and support to Community Boards as required.
• Ensuring that relevant strategic and corporate programmes of work, which specifically impact on the
council’s ability to deliver for communities, are effectively shared with Community Boards to enable
full engagement and input. 
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REQUIRED ATTRIBUTES 
EDUCATION, QUALIFICATIONS TRAINING
AND PROFESSIONAL MEMBERSHIPS
Relevant degree or appropriate advanced
managerial qualification, or equivalent.
Member of an appropriate professional body in
one or more of the functional areas covered by
the Directorate 
Evidence of continuous professional
development.
LEADERSHIP, SKILLS & BEHAVIOURS
Ability to demonstrate clear effective
leadership, displaying behaviours which
support and enhance the delivery of change
effectively and sensitively to drive sustainable
transformation and improvement.
Ability to effectively and innovatively balance
resources and risk to drive Best Value and
meet customer expectations within a
challenging and dynamic environment.
Ability to engender a positive performance
culture across the service, developing and
building staff capability and capacity and
motivating and empowering others to
contribute at their highest level.
Astute political awareness and ability to
develop and maintain effective professional
networks and relationships, both internally and
externally, which bring value to the Council and
enhance its reputation.
Ability to think strategically and to innovate
around the use of technology and new thinking
to constantly improve the effective and efficient
delivery of the service. 
Ability to work effectively under pressure and
to respond quickly to unforeseen events and
changing priorities and circumstances. 
Skilled and persuasive communicator, able to
convincingly represent the service and
corporate responsibilities.
Excellent negotiating and influencing skills,
able to optimise partnership and collaborative
working to deliver the best outcomes.
EXPERIENCE AND KNOWLEDGE 
Extensive senior leadership experience at a
service level within a publicly accountable
organisation, with a track record of success in
managing complex services.
Service planning and policy development of
complex issues, including contract monitoring
and compliance.
Experience of leading a complex service
portfolio and professional experience in
delivering one or more of the statutory and
operational functions delegated to the service.
Proven experience of delivering integrated
services with partner organisations, with a
strong customer focus and a clear ethos of
collaborative working across boundaries. 
Track record of commitment to improving
performance and harnessing technology to
achieve goals and improve service delivery.
Clear appreciation and understanding of the
dimensions of the post both in the public and
political arena.
Evidence of building and maintaining positive
relationships, collaborative and partnership
working in a political environment and with
Elected Members. 
Evidence of striving for improvements and better
outcomes while managing risk and business
continuity.
Demonstrated knowledge of all relevant
legislative, statutory and policy agendas.
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This post is politically restricted in compliance with the Local Government and Housing Act 1989 and
the holder will be expected to comply with the Chief Officers’ Code of Conduct, demonstrating the
ethical standards expected of officials in public service. The Council’s conditions of service for Chief
Officer posts are those for the Scottish Joint Negotiating Committee for Chief Officials in Scotland, as
varied in terms of any local agreement(s) in force from time to time.
The job outline is intended to indicate the broad range of responsibilities and requirements of the
post.  It is neither exhaustive nor exclusive but, while some variation can be expected in particular
duties, the outline is considered to provide a reasonable description of the post. 
USEFUL LINKS
In the documents below, you will find more
information about the council, its priorities and its
policies. You can also visit the council website at
http://www.northlanarkshire.gov.uk to find out
more about what we do and the communities and
partners we work with.
The Plan for North Lanarkshire -
Programme of Work for 2028
Strategic Performance Review
Five-year medium term financial plan
2024/25 – 2028/29
TIMETABLE
Closing date: 13 October 2023 
Interviews: 9 November 2023 
If you would like to discuss this role further,
please contact Andrew McPherson, Depute
Chief Executive on
McPhersonA@northlan.gov.uk or 07939
280467.
Produced by Corporate Communications
www.northlanarkshire.gov.uk
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