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3. SFRS Performance Report (Combined)

North Ayrshire Council · 18 November 2024
Back to Police and Fire and Rescue Committee — 18 November 2024 and its agenda

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Scottish Fire and Rescue Service 
Police & Fire and Rescue Committee – 18 November 2024 
Subject  Performance Report and Service updates 
Purpose  To advise members of the Police and Fire Committee as to progress
against North Ayrshire’s Local Fire and Rescue Plan and to provide
committee members with other key Fire and Rescue Service
updates 
Recommendation  For members to note the information contained within this report 
1. Introduction 
1.1 The Scottish Fire and Rescue Service (SFRS) is legally obliged to produce Local Fire
and Rescue Plans for all thirty-two local authorities across Scotland. The Local Fire
and Rescue Plan for North Ayrshire was developed and, following a public
consultation, was presented to North Ayrshire Council for formal approval. 
1.2 All progress against the priorities contained within the previously mentioned document
is now subject to monitoring by North Ayrshire Council’s the Police & Fire and Rescue
Committee. 
2.   Performance Summary 
2.1 An analysis of operational responses within North Ayrshire for 1 April to 30 September
2024 identified a 14% decrease in activity levels across the local authority when
compared to the previous year. A further review of the rolling three years average
indicated a 6.6% decrease in overall operational activity. 
2.2 In reviewing operational activity on a broader level, false alarms accounted for 53.2%
of operational demand within North Ayrshire, with fire related and special service
activity accounting for 30 and 16.8% respectively. 
2.3 For the period 1 April to 30 September 2024, overall progress is being monitored
across six indicators, using the three-year rolling average as a basis of measuring
performance. Year on year and rolling three-year average figures are also used to
review short- and long-term changes in demand and trends. 
2.4 Using the defined approach in Section 23, review of performance against these six
indicators identified four are below and two are above and the three-year average. 
2.5 Further analysis of this performance is provided within the associated performance
report (Appendix A).

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3.   SFRS Updates 
3.1 The SFRS has partnered with Ayrshire College as the accrediting body for its national
FireSkills programme. This collaborative initiative is designed to support young people
aged 12-18 by offering essential life and employability skills, such as leadership,
teamwork, communication, and problem-solving, through the delivery of FireSkills
courses at local community fire stations. 
As part of this partnership, Ayrshire College will award all successful participants the
SCQF Level 4 Employability Award. It is estimated that more than 400 young people
across Scotland will benefit annually from this partnership arrangement. 
3.2 The SFRS is commencing its process to review the current Strategic Plan. This
process will involve a public consultation to ensure a wide range of input from
stakeholders. A new Strategic Plan will be published next year based on the outcomes
of this review. 
Following the publication of the new Strategic Plan, a review of all Local Fire and
Rescue Plans will be initiated to ensure alignment with the revised national strategic
objectives and local priorities. 
3.3 The SFRS continues to work in partnership with members of the Ayrshire Local
Resilience Partnership to address the lessons identified from the battery recycling
centre fire in Kilwinning. A joint presentation on this matter will be delivered to elected
members on Monday 16 December 2024, at Cunninghame House in Irvine. 
4. Proposal 
It is proposed that members of the Police & Fire and Rescue Committee: 
a) Note the contents of the performance summary and associated report for the
period 1st April to 30th September 2024. 
b) Note the SFRS updates. 
5.   Implications 
5.1 No implications have been identified at this time in respect of service delivery within
North Ayrshire. 
6.   Conclusion 
6.1 Fire and rescue service activity is subject to regular monitoring and review and the
local fire and rescue plan priorities identified within the Local Fire and Rescue Plan
forms part of this reporting process. 
6.2 Members of the Police & Fire and Rescue Committee will be kept up to date as to
progress against the Local Fire and Rescue Plan and to any future fire and rescue
service updates as they arise.

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Area Commander Ian McMeekin
Local Senior Officer
East Ayrshire, North Ayrshire and South Ayrshire
Scottish Fire and Rescue Service 
For further information please contact Area Commander Ian McMeekin 01294 606811

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North Ayrshire Performance Report
1st April 2024 - 30th September 2024

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North Ayrshire Performance Report
Table of Contents
Local Fire and Rescue Service Plan Priorities 3
North Ayrshire Activity Summary   4
Domestic Safety - Accidental Dwelling Fires 5
Domestic Safety - Accidental Dwelling Fire Casualties 6
Unintentional Injury and Harm                                                                                             7
Deliberate Fire Setting                                                                                                      8
Non-Domestic Fire Safety                                                                 9
Unwanted Fire Alarm Signals                                                      10
Prevention &Protection 11
Retained Duty System                                     11
Glossary of Terms 12
Scottish Fire and Rescue Service | North Ayrshire Performance Report                               2

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7 0 2 17 1 8
0 0 2 1 0 6
8 1 10 17 0 28
3 2 3 14 0 5
4 0 2 24 3 12
10 0 1 54 6 44
6 1 14 30 2 11
6 1 8 12 3 16
14 0 6 84 3 28
58 5 48 253 18 158
0% 400% 7% -6% -25% -45%
-9% -33% 7% -25% 6% -16%
-4% 11% 3% -9% -9% -11%
Local Fire and Rescue Service Plan Priorities
Irvine West
Kilwinning
Accidental
Dwelling Fires
Accidental Dwelling
Fire Casualties
Unintentional Injury
and Harm
Deliberate Fire
Setting
Non-Domestic   
Fire Safety
Unwanted Fire
Alarm Signals
Ardrossan
Arran
Garnock Valley
Irvine East
Irvine South
5 Year Average Change
North Coast
Saltcoats and Stevenston
Total Incidents
Year on Year Change
3 Year Average Change
The Local Fire and Rescue Service Plan has been developed to set out the priorities and objectives withinNorthAyrshire and
allows our local authority partners to scrutinise the performance outcomes of these priorities. We will continue to work
closely with our partners in North Ayrshire to ensure we are all “Working Together for a Safer Scotland” through targeting
risks to our communities at a local level.
The plan has been developed to complement key partnership activity embedded across North Ayrshire'sCommunity
Planning Partnership. Through effective and co-ordintated partnership working we will seek to deliver continuous
improvement in our performance and effective service delivery in our area of operations.
The Local Fire and Rescue Plan for North Ayrshire identified six areas for demand reduction and is subject to regular
monitoring and reporting through the Police & Fire and Rescue Committee. A summary of the priorities and current activity
is detailed below with further detail and analysis contained within this performance report.
About the statistics within this report 
The activity totals and other statistics quoted within this report are published in the interests of transparency and
openness. They are provisional in nature and subject to change as a result of ongoing quality assurance and review.
Because all statistics quoted are provisional there may be a difference in the period totals quoted in our reports
after local publication which result from revisions or additions to the data in our systems. The Scottish Government
publishes official statistics each year which allow for comparisons to be made over longer periods of time.
Activity levels have reduced by more than 5%
Activity levels have reduced by up to 5%
Activity levels have increased overall
Scottish Fire and Rescue Service | North Ayrshire Performance Report                               3

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North  Ayrshire Delivery Activity Summary
Hour (am) Total Hour (pm) Total
Midnight 5 Mid-day 21
1am 12 1pm 27
2am 8 2pm 19
3am 8 3pm 30
4am 13 4pm 18
5am 5 5pm 31
6am 6 6pm 36
7am 12 7pm 29
8am 20 8pm 36
9am 18 9pm 20
10am 27 10pm 24
11am 9 11pm 12
29%
15%
56%
30%
17%
53%
Fires Special Services False Alarms
Incidents by Classification
Annual Ratio
3 Year Ratio
31.55%
14.08%
11.90%
9.19%
7.15%
6.17%
4.59%
2.03%
1.88%
1.66%
1.28%
1.20%
1.05%
1.05%
0.83%
False Alarm (Dwelling)
Outdoor Fire
False Alarm (UFAS)
False Alarm (Good Intent)
Refuse Fire
Special Service - Effecting…
Dwelling Fire
Special Service - RTC
Other Building Fire
Special Service - Assist other…
Special Service - No action (not…
Other Primary Fire
Special Service - Flooding
Vehicle Fire
Special Service - Medical…
Top 15 Incident Types by % of Total Incidents
399
fires
primary &
secondary
special
services
223
false
alarms
706
-21%
totalnumber of
incidents
1,328
-14%
-6%
fire
casualties
5
400% non-fire
casualties
48
0%
7%
01 02
03
04
05
06
07
08
09
10
11121314
15
16
17
18
19
20
21
22
23 00
Activityby Time of Day
57.49%RDS
availability
Home Fire
Safety Visits
Carried Out
631 Fire Safety
Audits Carried
Out
270
Scottish Fire and Rescue Service | North Ayrshire Performance Report                               4

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0% -9% -4%
Main Source of Ignition
Year on
Year
3 Year
Average
5 Year
Average
Domestic Safety - Accidental Dwelling Fires Domesti
70 65 75
50
58 58
2019/20 2020/21 2021/22 2022/23 2023/24 2024/25
Performance Summary AccidentalDwelling Fires to Date
Detection Present
41% 92%
Detection Actuated
Calls Made via Linked Alarms
19%
Automatic Detection & Actuation
7
0
8
3
4
10
6
6
14
Ardrossan
Arran
Garnock Valley
Irvine East
Irvine Sout
Irvine West
Kilwinning
North Coast
Saltcoats and Stevenston
6.1
0.0
6.3
2.7
2.6
7.5
3.5
3.7
10.6
Ardrossan
Arran
Garnock Valley
Irvine East
Irvine Sout
Irvine West
Kilwinning
North Coast
Saltcoats and Stevenston
Incidents Per 10,000 Population - North Ayrshire
Human Factors
Accidental Dwelling Fires by Ward Area
Alcohol/DrugImpairment
Distraction
Incidents Per 10,000 Population - Ayrshire
0.9
4.3
1.9
2.4
East Ayrshire North Ayrshire South Ayrshire Ayrshire
Severity of Accidental Dwelling Fires
No Firefighting Action Direct Firefighting
55% 22%
69%
9%
10%
7%
0%
2%
0%
2%
Not applicable
Item 1st ignited
Room of origin
Floor of origin
Limited to 2 floors
More than 2 floors
Whole building
Whole Roof
Extent of Fire Damage
28% 14%
Scottish Fire and Rescue Service | North Ayrshire Performance Report                               5

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400% -33% 11%
Year on
Year
3 Year
Average
5 Year
Average
Domestic Safety - Accidental Dwelling Fire Casualties
0 0 0 0 00 0 0
2
0
0 - 9 10 - 19 20 - 49 50 - 79 80+
2
10 10
4
1
5
2019/20 2020/21 2021/22 2022/23 2023/24 2024/25
Unintentional Injury or
First Aidat Scene
Hospital Serious Injuries
Hospital Slight Injuries
0
3
Fatal Injuries
0
Performance Summary Accidental Dwelling Fire Casualties Year to Date
Extent of Harm
Age / Gender Profile
Casualties Per 10,000 Population - North Ayrshire
Fire Casualties by Ward Area
0
0
1
2
0
0
1
1
0
Ardrossan
Arran
Garnock Valley
Irvine East
Irvine South
Irvine West
Kilwinning
North Coast
Saltcoats and Stevenston
0.00
0.00
0.03
0.06
0.00
0.00
0.03
0.02
0.00
Ardrossan
Arran
Garnock Valley
Irvine East
Irvine South
Irvine West
Kilwinning
North Coast
Saltcoats and Stevenston
Casualties Per 10,000 Population - Ayrshire
0.00
0.37
0.44
0.27
0.00
0.10
0.20
0.30
0.40
0.50
East Ayrshire North Ayrshire South Ayrshire Ayrshire
0% 100
2
0
4
1
0
Breathing
difficulties
Asphyxiation Burns –slight Other medical
condition
Scottish Fire and Rescue Service | North Ayrshire Performance Report                               6

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7% 7% 3%
Year on
Year
3 Year
Average
5 Year
Average
Unintentional Injury or Harm
0 0
7
6
2
0
2
9
8
4
0 - 9 10 - 19 20 - 49 50 - 79 80+
Slight Injuries
42 44
39 39
45 48
2019/20 2020/21 2021/22 2022/23 2023/24 2024/25
Deliberate
PerformanceSummary
Special Service Casualties Year to Date
Age / Gender Profile
1.7
1.6
7.9
2.7
1.3
0.8
8.1
5.0
4.6
Ardrossan
Arran
Garnock Valley
Irvine East
Irvine South
Irvine West
Kilwinning
North Coast
Saltcoats and Stevenston
Extent of Harm
Non-Fire Casualties by Ward Area
2
2
10
3
2
1
14
8
6
Ardrossan
Arran
Garnock Valley
Irvine East
Irvine South
Irvine West
Kilwinning
North Coast
Saltcoats and Stevenston
Casualties Per 10,000 Population - North Ayrshire
Non-Casualties Per 10,000 Population - Ayrshire
1.4
3.5
2.2 2.4
East Ayrshire North Ayrshire South Ayrshire Ayrshire
39% 61%
First Aidat Scene
Hospital Serious Injuries
6
17
Fatal Injuries
8
2
Hospital Slight Injuries
Road Traffic Collision Water Rescue
Assisting Other Agencies
50% 0%
27%
All Other Incidents
2%
Scottish Fire and Rescue Service | North Ayrshire Performance Report                               7

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-6% -14% -9%
Year on
Year
3 Year
Average
5 Year
Average
Deliberate Fire Setting
394
258
393
337
270 253
2019/20 2020/21 2021/22 2022/23 2023/24 2024/25
394
258
393 337 270 253
0
100
200
300
400
500
600
All Deliberate Fires
Non
Performance Summary
Deliberate Fires Year to Date
Deliberate Fires by Classification
Deliberate Fires Compared to OperationalActivity
Incidents Per 10,000 Population - North Ayrshire
14.7
0.8
13.5
12.5
15.9
40.6
17.3
7.4
63.8
Ardrossan
Arran
Garnock Valley
Irvine East
Irvine South
Irvine West
Kilwinning
North Coast
Saltcoats and Stevenston
Deliberate Fires by Ward Area
17
1
17
14
24
54
30
12
84
Ardrossan
Arran
Garnock Valley
Irvine East
Irvine South
Irvine West
Kilwinning
North Coast
Saltcoats and Stevenston
Slight Injuries
Incidents Per 10,000 Population - Ayrshire
7.7
18.6
4.8
10.8
East Ayrshire North Ayrshire South Ayrshire Ayrshire
7%
12%
5%
7%
14%
10%
93%
88%
95%
93%
86%
90%
2019/20
2020/21
2021/22
2022/23
2023/24
2024/25
Primary Secondary
Secondary Fire Ratio by Activity Type
36%
64%
Refuse
Other Secondary
Scottish Fire and Rescue Service | North Ayrshire Performance Report                               8

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-25% 6% -9%
3 Year
Average
5 Year
Average
Year on
Year
Non-Domestic Fire Safety
64%
20%
16%
Accidental Deliberate Not Known
2
0
2
1
2
1
8
6
Industrial Processing
Food and Drink
Retail
Industrial Manufactoring
Transport Buildings
Residential Home
Unwanted
PerformanceSummary
Non-Domestic Fires Year to Date
Non-Domestic Fires by Nature of Origin
Incidents Per 10,000 Population - Ayrshire
Non-Domestic Fires by Premises Type
Incidents Per 10,000 Population - North Ayrshire
0.9
0.0
0.0
0.0
2.0
4.5
1.2
1.9
2.3
Ardrossan
Arran
Garnock Valley
Irvine East
Irvine South
Irvine West
Kilwinning
North Coast
Saltcoats and Stevenston
Non-Domestic Fires by Ward Area
1
0
0
0
3
6
2
3
3
Ardrossan
Arran
Garnock Valley
Irvine East
Irvine South
Irvine West
Kilwinning
North Coast
Saltcoats and Stevenston
0.3
1.3
0.3
0.7
East Ayrshire North Ayrshire South Ayrshire Ayrshire
26
15 15 14
24
18
2019/20 2020/21 2021/22 2022/23 2023/24 2024/25
Not applicable
Limited to item 1st ignited
Limited to room of origin
Limited to floor of origin
Roof space and other floors
Whole Building
Extent of Fire Damage
Scottish Fire and Rescue Service | North Ayrshire Performance Report                               9

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-45% -16% -11%
Year on
Year
3 Year
Average
5 Year
Average
Unwanted Fire Alarm Signals
341
299 315
359
289
158
2019/20 2020/21 2021/22 2022/23 2023/24 2024/25
UFAS Percentage Against all False Alarms
Performance Summary
Unwanted Fire Alarm Signals Year to Date
Incidents Per 10,000 Population - North Ayrshire
6.9
4.7
22.2
4.5
7.9
33.1
6.3
9.9
21.3
Ardrossan
Arran
Garnock Valley
Irvine East
Irvine South
Irvine West
Kilwinning
North Coast
Saltcoats and Stevenston
635 628 678 595 634
40924% 18% 17%
26% 22% 17%
0%0
300
600
900
1,200
1,500
1,800
2019/20 2020/21 2021/22 2022/23 2023/24 2024/25
All Incidents UFAS Activty
UFAS Percentage Against all Incidents
813 791 838 854 882
70647%
38% 40%
49% 44%
35%
0%0
300
600
900
1,200
All False Alarms UFAS Activty
Home Fire Safety Visits
Unwanted Fire Alarms Signals by Ward Area
8
6
28
5
12
44
11
16
28
Ardrossan
Arran
Garnock Valley
Irvine East
Irvine South
Irvine West
Kilwinning
North Coast
Saltcoats and Stevenston
Incidents Per 10,000 Population - Ayrshire
5.8
11.6
3.8
7.3
East Ayrshire North Ayrshire South Ayrshire Ayrshire
1%
23%
16%
11%
1%
Unwanted Fire Alarm Signals - Top 5 Premises
Scottish Fire and Rescue Service | North Ayrshire Performance Report                               10

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48.68% 78.88% 71.84% 67.29% 80 43:11:23 9 700%
48.68% 96.43% 98.45% 81.59% 190 98:22:07 14 1025%
10.88% 63.81% 42.34% 40.14% 55 34:34:25 6 475%
80.29% 98.50% 96.12% 92.20% 125 83:33:59 13 1100%
54.85% 58.03% 77.61% 64.26% 129 78:47:54 8 700%
82.82% 96.43% 93.13% 91.16% 126 73:04:45 12 850%
22.29% 35.12% 19.48% 25.55% 23 12:15:10 6 450%
99.96% 99.83% 99.27% 99.63%
10.34% 44.29% 5.58% 19.96%
95.82% 99.93% 97.75% 97.91% 33 60:06:10 8 775%
100.00% 100.00% 99.84% 99.94% 27 13:25:41 8 800%
47.56% 70.80% 56.43% 57.49%
70.18% 96.28% 90.41% 86.36%
No. of
Personnel Contracts
26 12 1075%16:18:30
Ayrshire
Total
Mobilisations
Total Time
Deployed
Largs
Skelmorlie
Millport -1
Millport - 2
Brodick
Ardrossan
Dreghorn
Dalry
Beith
Kilbirnie
Appliance Availability
Mon - Fri
(08:00 -
18:00)
Mon - Thu
(18:00 - 08:00)
Weekend (Fri
18:00 - Mon
08:00)
Total
Lamlash
North Ayrshire
Home Fire Safety Visits
Home Fire
Safety Visits
Carried Out
Percentage of HighRisk
Home Fire Safety Visits
Carried Out
Percentage of Visits Carried Out
Following Attendance at an
Incident
631
29% 54%
Top 5 Premises
Smoke Detectors Fitted
During Home Fire Safety
Visits
Fire Safety
Audits Carried
Out
270
New Audits
88%
Post Fire Audits
10%
Complaint Audits
2%
Re-Audits
1%
7%
85%
7%
0%
0%
Broadly Compliant
Areas of Improvement
Notice of Deficiencies
Enforcement Notice
Prohibition Notice
Fire Safety Audits
Retained Duty System
Scottish Fire and Rescue Service | North Ayrshire Performance Report                               11

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85%
Glossary of Terms
Term- What it means
ADF
Accidental Dwelling Fire
CSET
Community Safety Engagement Toolkit is a internal IT system used to record home fire safety visits and
community safety activities
FSET
Fire Safety Experiential Training is a bespoke training programme developed by the Scottish Fire and Rescue
Service in Ayrshire and delivered to community planning partners to raise awareness of fire safety within the
domestic environment
HFSV
Home Fire Safety Visit
PDIR
Post Domestic Incident Response, a term used by Prevention and Protection Directorate to indicate actions
taken following attendance at a fire or other incident in the home. PDIRs include amongst things the offer of a
free follow-up home fire safety visit
Primary Fires
These include all fires in buildings, vehicles and outdoor structures or any fire involving casualties, rescues or
fires attended by five or more appliances
RDS
Retained Duty System. Professional on call firefighters who may have other primary employment
responsibilities outside the Fire and Rescue Service but respond to emergency calls within their local area as
and when required
RTC
Road Traffic Collision
Secondary Fires
These are the majority of outdoor fires including grassland and refuse fires unless they involve casualties or
rescues, property loss or fire or more appliances attend. They include fires in single derelict buildings
Special Service
Calls to incidents which are not fires or false alarms such as RTCs, rescues, flooding, incidents involving
hazardous materials or the provision of assistance to other agencies
UFAS
Unwanted Fire Alarm Signals. When an automatic fire detection and alarm system is activated as a result of
anything other than an actual fire the activation is classed as a false alarm. If an attendance is made to such an
event by the Scottish Fire and Rescue Service, then the event is recorded as an UFAS incident
Scottish Fire and Rescue Service | North Ayrshire Performance Report                               12