3 - SFRC Performance Update
North Ayrshire Council · 19 June 2023
Back to Police and Fire and Rescue Committee — 19 June 2023 and its agenda
Text extracted from the council's PDF. Layout and reading order may differ from the original.
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Page | 1 Scottish Fire and Rescue Service Police & Fire and Rescue Committee – 19 June 2023 Subject Performance Report and Service updates Purpose To advise members of the Police and Fire Committee as to progress against North Ayrshire’s Local Fire and Rescue Plan and to provide committee members with other key Fire and Rescue Service updates Recommendation For members to note the information contained within this report 1. Introduction 1.1 The Scottish Fire and Rescue Service (SFRS) is legally obliged to produce Local Fire and Rescue Plans for all 32 local authorities across Scotland. The Local Fire and Rescue Plan for North Ayrshire was developed and, following a public consultation, was presented to North Ayrshire Council for formal approval. 1.2 All progress against the priorities contained within the aforesaid document is now subject to monitoring by North Ayrshire Council’s Police & Fire and Rescue Committee. 2. Performance Summary 2.1 An analysis of operational responses within North Ayrshire for the period 1st April 2022 to 31st March 2023 identified a 2.7% decrease in activity levels across the local authority when compared to the corresponding period in 2021/22. A further review of the three years average indicated a 1.9% increase in overall operational activity during a similar timeframe. 2.2 In reviewing operational activity on a broader level, false alarms accounted for 60% of all demand within North Ayrshire, with fire related and special service activity accounting for 24% and 16% respectively. 2.3 For the period 1st April 2022 to 31st March 2023, overall progress is being monitored across six indicators, utilising the three-year rolling average as a basis of measuring performance. Year on year and the rolling three-year average figures are also used to review short and long term changes in demand and trends. 2.4 Utilising the defined approach in Section 2.3, review of performance against these six indicators identified five indicators are below the three-year average and one is above the three-year average. Two indicators have seen a reduction in the three-year average by more than 20% and 13%.
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Page | 2 2.5 Further analysis of this performance is provided within the associated performance report (Appendix A). 3. SFRS Updates 3.1 The SFRS relies on comprehensive budget controls to make crucial decisions to inform the efficient use and allocation of resources across the country. Recent changes to support budget planning necessities include reviewing its estate and the allocation of high reach vehicles across Scotland, standardising water rescue provision across the country and temporarily removing 10 appliances from an array of two pump stations. These measures aim to maintain effective fire and rescue services while optimising resources and managing costs. 3.2 Commencing July 1, 2023, the SFRS will discontinue responding to automatic fire alarm calls at specific premises unless the confirmation of a fire is received. Notably, the Local Area is actively supporting various premises and organisations that have requested further assistance on this matter. This strategic approach aims to optimise resource allocation and bolster emergency response efficiency within the SFRS, ensuring a more targeted and effective use of available resources. 3.3 Two significant senior appointments have been made within the SFRS since the date of the last Police & Fire and Rescue Committee meeting. Ross Haggart, previously serving as Interim Chief Officer, has been appointed as the Chief Officer on a permanent basis. Additionally, Stuart Stevens, who held the role of Interim Deputy Chief Officer, has been appointed as the Deputy Chief Officer also on a permanent basis. 3.4 Watch Commander Fred Williams from Dalry Community Fire Station will celebrate 50 years since joining the fire service on 17 June 1973. Alongside his dedicated family, they have made significant adjustments to their daily routines, allowing Fred to provide high levels of on-call operational cover and unwavering support to his local community. Their collective commitment and adaptability have been crucial in upholding Fred's role as a pillar of strength and protection throughout his remarkable journey in the fire and rescue service.
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Page | 3 4. Proposal It is proposed that members of the Police & Fire and Rescue Committee: a) Note the contents of the performance summary and associated report for the period 1st April 2022 to 31st March 2023. b) Note the SFRS updates. 5. Implications 5.1 No implications have been identified at this time in respect of service delivery within North Ayrshire. 6. Conclusion 6.1 Fire and rescue service activity is subject to regular monitoring and review and the local fire and rescue plan priorities identified within the Local Fire and Rescue Plan forms part of this reporting process. 6.2 Members of the Police & Fire and Rescue Committee will be kept up to date as to progress against the Local Fire and Rescue Plan and to any future fire and rescue service updates as they arise. Area Commander Ian McMeekin Local Senior Officer North Ayrshire, North Ayrshire and South Ayrshire Scottish Fire and Rescue Service For further information please contact Area Commander Ian McMeekin 01294 606811
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North Ayrshire Performance Report 1st April 2022 - 31st March 2023
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North Ayrshire Performance Report Table of Contents Local Fire and Rescue Service Plan Priorities 3 North Ayrshire Activity Summary 4 Domestic Safety - Accidental Dwelling Fires 5 Domestic Safety - Accidental Dwelling Fire Casualties 6 Unintentional Injury and Harm 7 Deliberate Fire Setting 8 Non-Domestic Fire Safety 9 Unwanted Fire Alarm Signals 10 Prevention & Protection 11 Retained Duty System 11 Glossary of Terms 12 Scottish Fire and Rescue Service | North Ayrshire Performance Report 2
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11 0 10 60 1 34 2 0 1 0 1 43 21 1 11 63 2 113 5 0 6 28 0 12 8 1 12 60 5 122 12 1 10 82 1 147 11 2 6 50 2 81 23 2 23 13 7 62 18 1 9 116 7 118 111 8 88 472 26 732 -20% -64% 5% -19% -16% 3% -9% -13% -2% -4% -20% 6% -5% -4% -7% -4% -3% 4%5 Year Average Change North Coast Saltcoats and Stevenston Total Incidents Year on Year Change 3 Year Average Change Irvine West Kilwinning Accidental Dwelling Fires Accidental Dwelling Fire Casualties Unintentional Injury and Harm Deliberate Fire Setting Non-Domestic Fire Safety Unwanted Fire Alarm Signals Ardrossan Arran Garnock Valley Irvine East Irvine South Local Fire and Rescue Service Plan Priorities The Local Fire and Rescue Service Plan has been developed to set out the priorities and objectives within NorthAyrshire and allows our local authority partners to scrutinise the performance outcomes of these priorities. We will continue to work closely with our partners in North Ayrshire to ensure we are all “Working Together for a Safer Scotland” through targeting risks to our communities at a local level. The plan has been developed to complement key partnership activity embedded across North Ayrshire's Community Planning Partnership. Through effective and co-ordintated partnership working we will seek to deliver continuous improvement in our performance and effective service delivery in our area of operations. The Local Fire and Rescue Plan for North Ayrshire identified six areas for demand reduction and is subject to regular monitoring and reporting through the Police & Fire and Rescue Committee. A summary of the priorities and current activity is detailed below with further detail and analysis contained within this performance report. About the statistics within this report The activity totals and other statistics quoted within this report are published in the interests of transparency and openness. They are provisional in nature and subject to change as a result of ongoing quality assurance and review. Because all statistics quoted are provisional there may be a difference in the period totals quoted in our reports after local publication which result from revisions or additions to the data in our systems. The Scottish Government publishes official statistics each year which allow for comparisons to be made over longer periods of time. Activity levels have reduced by more than 5% Activity levels have reduced by up to 5% Activity levels have increased overall Scottish Fire and Rescue Service | North Ayrshire Performance Report 3
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North Ayrshire Delivery Activity Summary Hour (am) Total Hour (pm) Total Midnight 68 Mid-day 144 1am 62 1pm 139 2am 49 2pm 152 3am 29 3pm 178 4am 44 4pm 198 5am 48 5pm 219 6am 46 6pm 199 7am 87 7pm 177 8am 109 8pm 182 9am 148 9pm 151 10am 151 10pm 96 11am 163 11pm 68 27% 15% 58% 24% 16% 60% Fires Special Services False Alarms Incidents by Classification Annual Ratio 3 Year Ratio 25.11% 24.29% 10.70% 9.13% 5.90% 4.77% 4.25% 2.98% 1.61% 1.48% 1.34% 1.17% 0.86% 0.86% 0.79% False Alarm (UFAS) False Alarm (Dwelling) Outdoor Fire False Alarm (Good Intent) Refuse Fire Special Service - Effecting… Dwelling Fire Special Service - Flooding Special Service - RTC Special Service - Assist other… Other Building Fire Special Service - No action (not… Other Primary Fire Vehicle Fire Special Service - Lift Release Top 15 Incident Types by % of Total Incidents 702 fires primary & secondary special services 465 false alarms 1,748 6% totalnumber of incidents 2,915 -3% -26% fire casualties 8 -64% non-fire casualties 88 6% 5% 01 02 03 04 05 06 07 08 09 10 11121314 15 16 17 18 19 20 21 22 23 00 Activityby Time of Day 63.33%RDS availability Home Fire Safety Visits Carried Out 992 Fire Safety Audits Carried Out 308 Scottish Fire and Rescue Service | North Ayrshire Performance Report 4
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-20% -9% -5% Main Source of Ignition Year on Year 3 Year Average 5 Year Average Domestic Safety - Accidental Dwelling Fires Domesti 147 163 150 137 139 111 2017/18 2018/19 2019/20 2020/21 2021/22 2022/23 PerformanceSummary Accidental Dwelling Fires to Date Detection Present 91% 94% Detection Actuated Calls Made via Linked Alarms 21% Automatic Detection & Actuation 11 2 21 5 8 12 11 23 18 Ardrossan Arran Garnock Valley Irvine East Irvine Sout Irvine West Kilwinning North Coast Saltcoats and Stevenston 9.5 1.6 16.6 4.5 5.3 9.0 6.3 14.3 13.7 Ardrossan Arran Garnock Valley Irvine East Irvine Sout Irvine West Kilwinning North Coast Saltcoats and Stevenston Incidents Per 10,000 Population - North Ayrshire Human Factors Accidental Dwelling Fires by Ward Area Alcohol/DrugImpairment Distraction Incidents Per 10,000 Population - Ayrshire 7.2 8.2 8.2 7.9 East Ayrshire North Ayrshire South Ayrshire Ayrshire Severity of Accidental Dwelling Fires No Firefighting Action Direct Firefighting 38% 18% 72% 14% 7% 4% 1% 0% 0% 0% Not applicable Item 1st ignited Room of origin Floor of origin Limited to 2 floors More than 2 floors Whole building Whole Roof Extent of Fire Damage 25% 10% Scottish Fire and Rescue Service | North Ayrshire Performance Report 5
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-64% -13% -4% Year on Year 3 Year Average 5 Year Average Domestic Safety - Accidental Dwelling Fire Casualties 0 0 0 0 00 0 1 3 1 0 - 9 10 - 19 20 - 49 50 - 79 80+ 12 30 16 22 22 8 2017/18 2018/19 2019/20 2020/21 2021/22 2022/23 Unintentional Injury or First Aidat Scene Hospital Serious Injuries Hospital Slight Injuries 1 Fatal Injuries 1 PerformanceSummary Accidental Dwelling Fire Casualties Year to Date Extent of Harm Age / Gender Profile Casualties Per 10,000 Population - North Ayrshire Fire Casualties by Ward Area 0 0 1 0 1 1 2 2 1 Ardrossan Arran Garnock Valley Irvine East Irvine South Irvine West Kilwinning North Coast Saltcoats and Stevenston 0.00 0.00 0.03 0.00 0.02 0.03 0.05 0.03 0.04 Ardrossan Arran Garnock Valley Irvine East Irvine South Irvine West Kilwinning North Coast Saltcoats and Stevenston Casualties Per 10,000 Population - Ayrshire 1.55 0.59 1.33 1.13 0.00 0.20 0.40 0.60 0.80 1.00 1.20 1.40 1.60 1.80 East Ayrshire North Ayrshire South Ayrshire Ayrshire 0% 100 6 2 3 2 Breathing difficulties Asphyxiation Burns – slight Other medical condition Scottish Fire and Rescue Service | North Ayrshire Performance Report 6
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5% -2% -7% Year on Year 3 Year Average 5 Year Average Unintentional Injury or Harm 3 3 15 15 6 1 3 13 7 9 0 - 9 10 - 19 20 - 49 50 - 79 80+ Slight Injuries 124 151 93 76 84 88 2017/18 2018/19 2019/20 2020/21 2021/22 2022/23 Deliberate PerformanceSummary Special Service Casualties Year to Date Age / Gender Profile 8.6 0.8 8.7 5.4 7.9 7.5 3.5 14.3 6.8 Ardrossan Arran Garnock Valley Irvine East Irvine South Irvine West Kilwinning North Coast Saltcoats and Stevenston Extent of Harm Non-Fire Casualties by Ward Area 10 1 11 6 12 10 6 23 9 Ardrossan Arran Garnock Valley Irvine East Irvine South Irvine West Kilwinning North Coast Saltcoats and Stevenston Casualties Per 10,000 Population - North Ayrshire Non-Casualties Per 10,000 Population - Ayrshire 5.0 6.5 6.7 6.0 East Ayrshire North Ayrshire South Ayrshire Ayrshire 56% 44% First Aidat Scene Hospital Serious Injuries 18 39 Fatal Injuries 8 1 Hospital Slight Injuries Road Traffic Collision Water Rescue Assisting Other Agencies 44% 1% 47% All Other Incidents 8% Scottish Fire and Rescue Service | North Ayrshire Performance Report 7
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-19% -9% -4% Year on Year 3 Year Average 5 Year Average Deliberate Fire Setting 595 629 619 483 580 472 2017/18 2018/19 2019/20 2020/21 2021/22 2022/23 595 629 619 483 580 472 0 100 200 300 400 500 600 All Deliberate Fires Non PerformanceSummary Deliberate Fires Year to Date Deliberate Fires by Classification Deliberate Fires Compared to Operational Activity Incidents Per 10,000 Population - North Ayrshire 51.9 0.0 49.9 25.0 39.7 61.6 28.8 8.1 88.1 Ardrossan Arran Garnock Valley Irvine East Irvine South Irvine West Kilwinning North Coast Saltcoats and Stevenston Deliberate Fires by Ward Area 60 0 63 28 60 82 50 13 116 Ardrossan Arran Garnock Valley Irvine East Irvine South Irvine West Kilwinning North Coast Saltcoats and Stevenston Slight Injuries Incidents Per 10,000 Population - Ayrshire 36.1 34.7 19.8 30.7 East Ayrshire North Ayrshire South Ayrshire Ayrshire 8% 11% 8% 10% 8% 8% 92% 89% 92% 90% 92% 92% 2017/18 2018/19 2019/20 2020/21 2021/22 2022/23 Primary Secondary Secondary Fire Ratio by Activity Type 61% 39% Refuse Other Secondary Scottish Fire and Rescue Service | North Ayrshire Performance Report 8
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-16% -20% -3% Year on Year 3 Year Average 5 Year Average Non-Domestic Fire Safety 77% 18% 5% Accidental Deliberate Not Known 3 2 4 2 6 Industrial Public Utilities Retail Education Other Residential Residential Home Unwanted PerformanceSummary Non-Domestic Fires Year to Date Non-Domestic Fires by Nature of Origin Incidents Per 10,000 Population - Ayrshire Non-Domestic Fires by Premises Type Incidents Per 10,000 Population - North Ayrshire 0.9 0.8 1.6 0.0 3.3 0.8 1.2 4.3 5.3 Ardrossan Arran Garnock Valley Irvine East Irvine South Irvine West Kilwinning North Coast Saltcoats and Stevenston Non-Domestic Fires by Ward Area 1 1 2 0 5 1 2 7 7 Ardrossan Arran Garnock Valley Irvine East Irvine South Irvine West Kilwinning North Coast Saltcoats and Stevenston 1.8 1.9 1.9 1.9 East Ayrshire North Ayrshire South Ayrshire Ayrshire 32 46 46 24 31 26 2017/18 2018/19 2019/20 2020/21 2021/22 2022/23 Not applicable Limited to item 1st ignited Limited to room of origin Limited to floor of origin Roof space and other floors Limited to 2 floors (not… Extent of Fire Damage Scottish Fire and Rescue Service | North Ayrshire Performance Report 9
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3% 6% 4% Year on Year 3 Year Average 5 Year Average Unwanted Fire Alarm Signals 596 656 613 594 712 732 2017/18 2018/19 2019/20 2020/21 2021/22 2022/23 UFAS Percentage Against all False Alarms Performance Summary Unwanted Fire Alarm Signals Year to Date Incidents Per 10,000 Population - North Ayrshire 29.4 33.8 89.5 10.7 80.8 110.5 46.6 38.4 89.6 Ardrossan Arran Garnock Valley Irvine East Irvine South Irvine West Kilwinning North Coast Saltcoats and Stevenston 26% 27% 28% 22% 26% 29% 0%0 300 600 900 1,200 1,500 1,800 2017/18 2018/19 2019/20 2020/21 2021/22 2022/23 All Incidents UFAS Activty UFAS Percentage Against all Incidents 1,312 47% 48% 50% 43% 49% 51% 0%0 300 600 900 1,200 All False Alarms UFAS Activty Home Fire Safety Visits Unwanted Fire Alarms Signals by Ward Area 34 43 113 12 122 147 81 62 118 Ardrossan Arran Garnock Valley Irvine East Irvine South Irvine West Kilwinning North Coast Saltcoats and Stevenston Incidents Per 10,000 Population - Ayrshire 53.9 53.9 63.8 56.9 East Ayrshire North Ayrshire South Ayrshire Ayrshire 19% 16% 10% 10% 8% Unwanted Fire Alarm Signals - Top 5 Premises Scottish Fire and Rescue Service | North Ayrshire Performance Report 10
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10.60% 70.59% 52.84% 46.17% 163 83:48:16 9 650% 16.21% 70.95% 60.72% 50.89% 419 212:48:44 13 1000% 7.16% 67.03% 36.54% 37.91% 150 82:11:29 8 625% 51.39% 82.33% 81.58% 72.86% 298 185:17:23 13 1125% 35.26% 31.14% 39.31% 35.40% 250 130:41:09 8 675% 75.09% 81.73% 75.75% 77.53% 288 165:12:18 11 850% 24.13% 52.27% 27.83% 34.82% 71 34:31:16 7 525% 98.86% 99.70% 96.84% 98.39% 57.82% 79.80% 25.97% 53.24% 95.48% 96.59% 91.41% 94.33% 68 42:12:38 8 800% 96.39% 96.79% 92.57% 95.10% 59 40:23:33 9 825% 51.67% 74.10% 61.94% 63.33% 70.18% 96.28% 90.41% 86.36% Mon - Thu (18:00 - 08:00) Weekend (Fri 18:00 - Mon 08:00) Total Lamlash North Ayrshire Ayrshire Total Mobilisations Total Time Deployed Largs Skelmorlie Millport -1 Millport - 2 Brodick Ardrossan Dreghorn Dalry Beith Kilbirnie Appliance Availability Mon - Fri (08:00 - 18:00) No. of Personnel Contracts 38 13 1225%25:47:52 Home Fire Safety Visits Home Fire Safety Visits Carried Out Percentage of HighRisk Home Fire Safety Visits Carried Out Percentage of Visits Carried Out Following Attendance at an Incident 992 31% 45% Top 5 Premises Smoke Detectors Fitted During Home Fire Safety Visits 195 Fire Safety Audits Carried Out 308 New Audits 86% Post Fire Audits 8% Complaint Audits 2% Re-Audits 2% 11% 83% 5% 0% 1% Broadly Compliant Areas of Improvement Notice of Deficiencies Enforcement Notice Prohibition Notice Fire Safety Audits Retained Duty System Scottish Fire and Rescue Service | North Ayrshire Performance Report 11
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Glossary of Terms Term- What it means ADF Accidental Dwelling Fire CSET Community Safety Engagement Toolkit is a internal IT system used to record home fire safety visits and community safety activities FSET Fire Safety Experiential Training is a bespoke training programme developed by the Scottish Fire and Rescue Service in Ayrshire and delivered to community planning partners to raise awareness of fire safety within the domestic environment HFSV Home Fire Safety Visit PDIR Post Domestic Incident Response, a term used by Prevention and Protection Directorate to indicate actions taken following attendance at a fire or other incident in the home. PDIRs include amongst things the offer of a free follow-up home fire safety visit Primary Fires These include all fires in buildings, vehicles and outdoor structures or any fire involving casualties, rescues or fires attended by five or more appliances RDS Retained Duty System. Professional on call firefighters who may have other primary employment responsibilities outside the Fire and Rescue Service but respond to emergency calls within their local area as and when required RTC Road Traffic Collision Secondary Fires These are the majority of outdoor fires including grassland and refuse fires unless they involve casualties or rescues, property loss or fire or more appliances attend. They include fires in single derelict buildings Special Service Calls to incidents which are not fires or false alarms such as RTCs, rescues, flooding, incidents involving hazardous materials or the provision of assistance to other agencies UFAS Unwanted Fire Alarm Signals. When an automatic fire detection and alarm system is activated as a result of anything other than an actual fire the activation is classed as a false alarm. If an attendance is made to such an event by the Scottish Fire and Rescue Service, then the event is recorded as an UFAS incident Scottish Fire and Rescue Service | North Ayrshire Performance Report 12