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SFRC Performance Report Combined

North Ayrshire Council · 15 August 2022
Back to Police and Fire and Rescue Committee — 15 August 2022 and its agenda

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Scottish Fire and Rescue Service 
Police & Fire and Rescue Committee – 15 August 2022 
Subject  Performance Report and Service updates 
Purpose  To advise members of the Police and Fire Committee as to progress
against North Ayrshire’s Local Fire and Rescue Plan and to provide
committee members with other key Fire and Rescue Service
updates 
Recommendation  For members to note the information contained within this report 
1. Introduction 
1.1 On the 1st October 2019, the Scottish Fire and Rescue Service (SFRS) laid before the
Scottish Parliament its new Strategic Plan for the period 2019-22. As a result of this
publication, the Service is legally obliged to review its existing Local Fire and Rescue
Plans for all 32 local authorities across Scotland. 
1.2  The priorities contained within the current North Ayrshire Local Fire and Rescue Plan
were formally approved at the full Council. The continuation of these priorities has
been agreed for the 2021/22 period, via the Police & Fire and Rescue Committee, and
will be subject to ongoing monitoring via this forum. 
2.   Performance Summary 
2.1 An analysis of operational responses within North Ayrshire for the period 1st April to
30th June 2022 identified a 10.9% decrease in activity levels across the local authority
when compared to the corresponding period in 2021. A further review of the three
years average indicated a 3% decrease in overall operational activity during a similar
timeframe. 
2.2  In reviewing operational activity on a broader level, false alarms accounted for 54.4%
of all demand within North Ayrshire, with fire related and special service activity
accounting for 32.2% and 13.4% respectively. 
2.3 For the period 1st April to 30th June 2022, overall progress is being monitored across
six indicators, utilising the three-year rolling average as basis of measuring
performance. Year on year and the rolling three-year average figures are also used to
review short and long terms changes in demand and trends. 
2.4 Further analysis of this performance is provided within the associated performance
report (Appendix A).

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3.   SFRS Updates 
3.1 The consultation process for the draft SFRS Strategic Plan 2022-25 closed on the 10th
July 2022. This will result in a review of the North Ayrshire Local Fire and Rescue Plan
and its priorities on the publication of the new Strategic Plan. 
3.2 The Local Senior Officer Area officially opened a Youth Volunteer Scheme at
Kilwinning Community Fire Station on Thursday 28th April 2022. This programme
contains young people from across the region, who will embark on a three-year
programme until its completion or them reaching 18 years of age. 
3.3 Managers from across the Local Senior Officer are continuing to participate in Carbon
Literacy Training, via the North Ayrshire Community Planning Partnership. 
This training will further support managers to closer align the principles contained
within the SFRS Climate Change Response Plan to the environmental and
sustainability objectives that are aligned to the Local Outcome Improvement Plan. 
3.4 The Ayrshire Local Senior Officer Area has developed a post non-domestic approach
to help reduce the number of fires occurring within non-domestic [relevant] premises.
This process is designed to support the general principles of Community Wealth
Building and further reduce the impact fire can have on the local economy. 
3.5 Local teams from across the Ayrshire Local Senior Officer Area have participated in a
series of national organisational Courageous Conversations on Race events. 
These national development events were designed to enhance local teams
understanding of the different needs of our diverse communities and to tailor service
provisions more towards local needs; in line with the SFRS’s decision making pathway
for mainstreaming equalities. 
These events were supported by representatives from Police Scotland, Ayrshire
Division; who attended and actively enriched the conversations during the two-day
event. 
4. Proposal 
It is proposed that members of the Police & Fire and Rescue Committee: 
a) Note the contents of the performance summary and associated report for the
period 1st April to 30 June 2022. 
b) Note the SFRS updates. 
5.   Implications 
5.1 No implications have been identified at this time in respect of service delivery within
North Ayrshire.

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6.   Conclusion 
6.1 Fire and Rescue Service activity is subject to regular monitoring and review and the
local fire and rescue plan priorities identified within the Local Fire and Rescue Plan
forms part of this reporting process. 
6.2 Members of the Police & Fire and Rescue Committee will be kept up to date as to
progress against the Local Fire and Rescue Plan and to any future fire and rescue
service updates as they arise.   
Area Commander Ian McMeekin
Local Senior Officer
East Ayrshire, North Ayrshire and South Ayrshire
Scottish Fire and Rescue Service 
For further information please contact Area Commander Ian McMeekin 01294 606811

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North Ayrshire Performance Report
1st April 2022 - 30th June 2022

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North Ayrshire Performance Report
Table of Contents
Local Fire and Rescue Service Plan Priorities 3
North Ayrshire Activity Summary   4
Domestic Safety - Accidental Dwelling Fires 5
Domestic Safety - Accidental Dwelling Fire Casualties 6
Unintentional Injury and Harm                                                                                             7
Deliberate Fire Setting                                                                                                      8
Non-Domestic Fire Safety                                                                 9
Unwanted Fire Alarm Signals                                                      10
Prevention & Protection 11
Retained Duty System                                     11
Scottish Fire and Rescue Service | North Ayrshire Performance Report                               2

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4 0 3 19 0 17
5 0 0 7 1 17
1 0 2 14 0 3
0 0 1 22 4 24
0 0 3 23 0 33
3 0 3 25 0 6
2 2 0 27 2 15
5 1 2 5 0 13
4 0 0 3 0 13
1 0 2 29 1 19
25 3 16 174 8 160
-32% 50% 0% -34% -11% 27%
-12% 67% -14% -6% -26% -1%
-6% 0% -8% -9% 4% 2%5 Year Average Change
Stevenston
North Coast & Cumbraes
Saltcoats
Total Incidents
Year on Year Change
3 Year Average Change
Kilbirnie & Beith
Kilwinning
Accidental
Dwelling Fires
Accidental Dwelling
Fire Casualties
Unintentional Injury
and Harm
Deliberate Fire
Setting
Non-Domestic   
Fire Safety
Unwanted Fire
Alarm Signals
Ardrossan & Arran
Dalry & West Kilbride
Irvine East
Irvine South
Irvine West
Local Fire and Rescue Service Plan Priorities
The Local Fire and Rescue Service Plan has been developed to set out the priorities and objectives withinNorthAyrshire and
allows our local authority partners to scrutinise the performance outcomes of these priorities. We will continue to work
closely with our partners in North Ayrshire to ensure we are all “Working Together for a Safer Scotland” through targeting
risks to our communities at a local level.
The plan has been developed to complement key partnership activity embedded across North Ayrshire'sCommunity
Planning Partnership. Through effective and co-ordintated partnership working we will seek to deliver continuous
improvement in our performance and effective service delivery in our area of operations.
The Local Fire and Rescue Plan for North Ayrshire identified six areas for demand reduction and is subject to regular
monitoring and reporting through the Police & Fire and Rescue Committee. A summary of the priorities and current activity
is detailed below with further detail and analysis contained within this performance report.
About the statistics within this report 
The activity totals and other statistics quoted within this report are published in the interests of transparency and
openness. They are provisional in nature and subject to change as a result of ongoing quality assurance and review.
Because all statistics quoted are provisional there may be a difference in the period totals quoted in our reports
after local publication which result from revisions or additions to the data in our systems. The Scottish Government
publishes official statistics each year which allow for comparisons to be made over longer periods of time.
Activity levels have reduced by more than 5%
Activity levels have reduced by up to 5%
Activity levels have increased overall
Scottish Fire and Rescue Service | North Ayrshire Performance Report                               3

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North  Ayrshire Delivery Activity Summary
Hour (am) Total Hour (pm) Total
Midnight 12 Mid-day 38
1am 9 1pm 39
2am 12 2pm 27
3am 8 3pm 49
4am 12 4pm 46
5am 10 5pm 48
6am 10 6pm 70
7am 25 7pm 47
8am 29 8pm 60
9am 40 9pm 41
10am 35 10pm 21
11am 33 11pm 12
37%
13%
50%
32%
13%
54%
Fires Special Services False Alarms
Incidents by Classification
Annual Ratio
3 Year Ratio
21.80%
21.80%
17.71%
8.86%
7.36%
3.68%
3.41%
1.91%
1.63%
1.63%
1.23%
1.23%
1.23%
1.23%
0.95%
False Alarm (Dwelling)
False Alarm (UFAS)
Outdoor Fire
False Alarm (Good Intent)
Refuse Fire
Dwelling Fire
Special Service - Effecting…
Special Service - No action (not…
Other Building Fire
Other Primary Fire
Special Service - Lift Release
False Alarm (Malicious)
Special Service - RTC
Special Service - Assist other…
Special Service - Flooding
Top 15 Incident Types by % of Total Incidents
238
fires
primary &
secondary
special
services
98
false
alarms
398
6%
totalnumber of
incidents
734
-14%
-54%
fire
casualties
3 50% non-fire
casualties
16
-1%
0%
01 02
03
04
05
06
07
08
09
10
11121314
15
16
17
18
19
20
21
22
23 00
Activityby Time of Day
66.61%RDSHome Fire
Safety Visits
Carried Out
226 Fire Safety
Audits Carried
Out
99
Scottish Fire and Rescue Service | North Ayrshire Performance Report                               4

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-32% -12% -6%
Main Source of Ignition
Year on
Year
3 Year
Average
5 Year
Average
Domestic Safety - Accidental Dwelling Fires Domesti
37
45
38
30
37
25
2017/18 2018/19 2019/20 2020/21 2021/22 2022/23
Performance Summary AccidentalDwelling Fires to Date
Detection Present
80% 95%
Detection Actuated
Calls Made via Linked Alarms
16%
Automatic Detection & Actuation
4
5
1
0
0
3
2
5
4
1
Ardrossan & Arran
Dalry & West Kilbride
Irvine East
Irvine South
Irvine West
Kilbirnie & Beith
Kilwinning
North Coast & Cumbraes
Saltcoats
Stevenston
3.5
3.9
0.8
0.0
0.0
2.3
1.2
3.1
3.0
0.8
Ardrossan & Arran
Dalry & West Kilbride
Irvine East
Irvine South
Irvine West
Kilbirnie & Beith
Kilwinning
North Coast & Cumbraes
Saltcoats
Stevenston
Incidents Per 10,000 Population - North Ayrshire
Human Factors
Accidental DwellingFires by Ward Area
Alcohol/DrugImpairment
Distraction
Incidents Per 10,000 Population - Ayrshire
1.6
1.8
1.5 1.7
East Ayrshire North Ayrshire South Ayrshire Ayrshire
Severity of Accidental Dwelling Fires
No FirefightingAction Direct Firefighting
44% 12%
84%
4%
4%
4%
4%
0%
0%
0%
Not applicable
Item 1st ignited
Room of origin
Floor of origin
Limited to 2 floors
More than 2 floors
Whole building
Whole Roof
Extent of Fire Damage
24% 12%
Scottish Fire and Rescue Service | North Ayrshire Performance Report                               5

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50% 67% 0%
Year on
Year
3 Year
Average
5 Year
Average
Domestic Safety - Accidental Dwelling Fire Casualties
0 0 0 0 00 0
1 1 1
0 - 9 10 - 19 20 - 49 50 - 79 80+
3
10
1
0
2
3
2017/18 2018/19 2019/20 2020/21 2021/22 2022/23
Unintentional Injury or
First Aidat Scene
Hospital Serious
HospitalSlight Injuries
Fatal Injuries
0
Performance Summary Accidental Dwelling Fire Casualties Year to Date
Extent of Harm
Age / Gender Profile
Casualties Per 10,000 Population - North Ayrshire
Fire Casualties by Ward Area
0
0
0
0
0
0
2
1
0
0
Ardrossan & Arran
Dalry & West Kilbride
Irvine East
Irvine South
Irvine West
Kilbirnie & Beith
Kilwinning
North Coast & Cumbraes
Saltcoats
Stevenston
0.00
0.00
0.00
0.00
0.00
0.00
0.05
0.02
0.00
0.00
Ardrossan & Arran
Dalry & West Kilbride
Irvine East
Irvine South
Irvine West
Kilbirnie & Beith
Kilwinning
North Coast & Cumbraes
Saltcoats
Stevenston
Casualties Per 10,000 Population - Ayrshire
0.08
0.22
0.09
0.13
0.00
0.05
0.10
0.15
0.20
0.25
East Ayrshire North Ayrshire South Ayrshire Ayrshire
0% 100
2
2
Breathing
difficulties
Asphyxiation Burns – slight Other medical
condition
Scottish Fire and Rescue Service | North Ayrshire Performance Report                               6

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0% -14% -8%
Year on
Year
3 Year
Average
5 Year
Average
Unintentional Injury or Harm
0 0
1
4
2
0 0
4
3
2
0 - 9 10 - 19 20 - 49 50 - 79 80+
Slight Injuries
26
47
24
19
16 16
2017/18 2018/19 2019/20 2020/21 2021/22 2022/23
Deliberate
Performance Summary
Special Service Casualties Year to Date
Age / Gender Profile
2.6
0.0
1.6
0.9
2.0
2.3
0.0
1.2
0.0
1.6
Ardrossan & Arran
Dalry & West Kilbride
Irvine East
Irvine South
Irvine West
Kilbirnie & Beith
Kilwinning
North Coast & Cumbraes
Saltcoats
Stevenston
Extent of Harm
Non-Fire Casualties by Ward Area
3
0
2
1
3
3
0
2
0
2
Ardrossan & Arran
Dalry & West Kilbride
Irvine East
Irvine South
Irvine West
Kilbirnie & Beith
Kilwinning
North Coast & Cumbraes
Saltcoats
Stevenston
Casualties Per 10,000 Population - North Ayrshire
Non-Casualties Per 10,000 Population - Ayrshire
1.1 1.2
2.1
1.5
East Ayrshire North Ayrshire South Ayrshire Ayrshire
44% 56%
First Aidat Scene
Hospital Serious
4
6
Fatal Injuries
1
Hospital Slight Injuries
Road Traffic Collision Water Rescue
Assisting Other Agencies
31% 6%
50%
All Other Incidents
13%
Scottish Fire and Rescue Service | North Ayrshire Performance Report                               7

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-34% -13% -9%
Year on
Year
3 Year
Average
5 Year
Average
Deliberate Fire Setting
282 248 264
163
264
174
2017/18 2018/19 2019/20 2020/21 2021/22 2022/23
282 248 264
163
264 174
0
200
400
600
800
1,000
1,200
1,400
All Deliberate Fires
Non
Performance Summary
Deliberate Fires Year to Date
Deliberate Fires by Classification
Deliberate Fires Compared to OperationalActivity
Incidents Per 10,000 Population - North Ayrshire
16.4
5.5
11.1
19.7
15.2
18.8
15.5
3.1
2.3
22.8
Ardrossan & Arran
Dalry & West Kilbride
Irvine East
Irvine South
Irvine West
Kilbirnie & Beith
Kilwinning
North Coast & Cumbraes
Saltcoats
Stevenston
Deliberate Fires by Ward Area
19
7
14
22
23
25
27
5
3
29
Ardrossan & Arran
Dalry & West Kilbride
Irvine East
Irvine South
Irvine West
Kilbirnie & Beith
Kilwinning
North Coast & Cumbraes
Saltcoats
Stevenston
Slight Injuries
Incidents Per 10,000 Population - Ayrshire
12.6 12.8
7.5
11.1
East Ayrshire North Ayrshire South Ayrshire Ayrshire
All Other Incidents
6%
14%
6%
10%
3%
7%
94%
86%
94%
90%
97%
93%
2017/18
2018/19
2019/20
2020/21
2021/22
2022/23
Primary Secondary
Secondary Fire Ratio by Activity Type
30%
70%
Refuse
Other Secondary
Scottish Fire and Rescue Service | North Ayrshire Performance Report                               8

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-11% -26% 4%
Year on
Year
3 Year
Average
5 Year
Average
Non-Domestic Fire Safety
62%
25%
13%
Accidental Deliberate Not Known
2
1
1
1
1
1
1
1
Public Utilities
Retail
Education
Non-Residential
Residential
Unwanted
PerformanceSummary
Non-Domestic Fires Year to Date
Non-Domestic Fires by Nature of Origin
Incidents Per 10,000 Population - Ayrshire
Non-Domestic Fires by Premises Type
Incidents Per 10,000 Population - North Ayrshire
0.0
0.8
0.0
3.6
0.0
0.0
1.2
0.0
0.0
0.8
Ardrossan & Arran
Dalry & West Kilbride
Irvine East
Irvine South
Irvine West
Kilbirnie & Beith
Kilwinning
North Coast & Cumbraes
Saltcoats
Stevenston
Non-Domestic Fires by Ward Area
0
1
0
4
0
0
2
0
0
1
Ardrossan & Arran
Dalry & West Kilbride
Irvine East
Irvine South
Irvine West
Kilbirnie & Beith
Kilwinning
North Coast & Cumbraes
Saltcoats
Stevenston
0.5
0.6 0.6 0.6
East Ayrshire North Ayrshire South Ayrshire Ayrshire
6
13
16
6
9 8
2017/18 2018/19 2019/20 2020/21 2021/22 2022/23
3
1
2
1
1
Not applicable
Limited to item 1st ignited
Limited to room of origin
Limited to floor of origin
Roof space and other floors
Limited to 2 floors (not…
Extent of Fire Damage
Scottish Fire and Rescue Service | North Ayrshire Performance Report                               9

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27% -1% 2%
Year on
Year
3 Year
Average
5 Year
Average
Unwanted Fire Alarm Signals
149 154 163
119 126
160
2017/18 2018/19 2019/20 2020/21 2021/22 2022/23
UFAS Percentage Against all False Alarms
Performance Summary
Unwanted Fire Alarm Signals Year to Date
Incidents Per 10,000 Population - North Ayrshire
14.7
13.4
2.4
21.5
21.9
4.5
8.6
8.1
9.9
14.9
Ardrossan & Arran
Dalry & West Kilbride
Irvine East
Irvine South
Irvine West
Kilbirnie & Beith
Kilwinning
North Coast & Cumbraes
Saltcoats
Stevenston
747 664 635 628 678 59218% 22% 24% 18% 17%
26%
0%0
300
600
900
1,200
1,500
1,800
2,100
2,400
2017/18 2018/19 2019/20 2020/21 2021/22 2022/23
All Incidents UFAS Activty
UFAS Percentage Against all Incidents
346 348 389 363 375 398
44% 44% 47%
38% 40%
49%
0%0
300
600
900
1,200
1,500
All False Alarms UFAS Activty
Home Fire Safety Visits
Unwanted FireAlarms Signals by Ward Area
17
17
3
24
33
6
15
13
13
19
Ardrossan & Arran
Dalry & West Kilbride
Irvine East
Irvine South
Irvine West
Kilbirnie & Beith
Kilwinning
North Coast & Cumbraes
Saltcoats
Stevenston
Incidents Per 10,000 Population - Ayrshire
12.7
11.8
13.2
12.5
East Ayrshire North Ayrshire South Ayrshire Ayrshire
26%
11% 13%
9% 11%
Unwanted Fire Alarm Signals - Top 5 Premises
Scottish Fire and Rescue Service | North Ayrshire Performance Report                               10

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38.26% 93.06% 82.95% 73.01% 43 25:07:23 8 600%
17.63% 69.48% 58.37% 49.95% 84 44:15:21 11 900%
15.76% 71.90% 49.46% 46.91% 45 22:31:56 8 625%
56.55% 70.25% 75.88% 68.24% 86 51:58:36 12 1050%
32.74% 21.13% 38.04% 30.81% 65 33:00:01 7 600%
89.77% 91.02% 88.86% 89.85% 78 44:44:42 11 850%
23.26% 41.96% 32.73% 32.99% 17 6:59:40 7 525%
92.84% 96.99% 87.66% 92.32%
55.13% 76.85% 35.53% 55.17%
98.29% 98.52% 97.82% 98.19% 13 8:09:28 8 800%
95.61% 96.17% 94.15% 95.26% 10 7:41:11 10 950%
55.99% 85.33% 67.40% 66.61%
70.18% 96.28% 90.41% 86.36%
Mon - Thu
(18:00 - 08:00)
Weekend (Fri
18:00 - Mon
08:00)
Total
Lamlash
North Ayrshire
Ayrshire
Total
Mobilisations
Total Time
Deployed
Largs
Skelmorlie
Millport -1
Millport - 2
Brodick
Ardrossan
Dreghorn
Dalry
Beith
Kilbirnie
Appliance Availability
Mon - Fri
(08:00 -
18:00)
No. of
Personnel Contracts
4 13 1250%2:16:20
Home Fire Safety Visits
Home Fire
Safety Visits
Carried Out
Percentage of HighRisk
Home Fire Safety Visits
Carried Out
Percentage of Visits Carried Out
FollowingAttendance at an
Incident
226
29% 39%
Top 5 Premises
Smoke Detectors Fitted
During Home Fire Safety
Visits
631
Fire Safety
Audits Carried
Out
99
New Audits
88%
Post Fire Audits
10%
Complaint Audits
0%
Re-Audits
2%
2%
89%
8%
0%
2%
Broadly Compliant
Areas of Improvement
Notice of Deficiencies
Enforcement Notice
Prohibition Notice
Fire Safety Audits
Retained Duty System
Scottish Fire and Rescue Service | North Ayrshire Performance Report                               11

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Glossary of Terms
Term- What it means
ADF
Accidental Dwelling Fire
CSET
Community Safety Engagement Toolkit is a internal IT system used to record home fire safety visits and
community safety activities
FSET
Fire Safety Experiential Training is a bespoke training programme developed by the Scottish Fire and Rescue
Service in Ayrshire and delivered to community planning partners to raise awareness of fire safety within the
domestic environment
HFSV
Home Fire Safety Visit
PDIR
Post Domestic Incident Response, a term used by Prevention and Protection Directorate to indicate actions
taken following attendance at a fire or other incident in the home. PDIRs include amongst things the offer of a
free follow-up home fire safety visit
Primary Fires
These include all fires in buildings, vehicles and outdoor structures or any fire involving casualties, rescues or
fires attended by five or more appliances
RDS
Retained Duty System. Professional on call firefighters who may have other primary employment responsibilities
outside the Fire and Rescue Service but respond to emergency calls within their local area as and when required
RTC
Road Traffic Collision
Secondary Fires
These are the majority of outdoor fires including grassland and refuse fires unless they involve casualties or
rescues, property loss or fire or more appliances attend. They include fires in single derelict buildings
Special Service
Calls to incidents which are not fires or false alarms such as RTCs, rescues, flooding, incidents involving
hazardous materials or the provision of assistance to other agencies
UFAS
Unwanted Fire Alarm Signals. When an automatic fire detection and alarm system is activated as a result of
anything other than an actual fire the activation is classed as a false alarm. If an attendance is made to such an
event by the Scottish Fire and Rescue Service, then the event is recorded as an UFAS incident
Scottish Fire and Rescue Service | North Ayrshire Performance Report                               12