Scottish Fire and Rescue Performance Report
North Ayrshire Council · 16 June 2025
Back to Police and Fire and Rescue Committee — 16 June 2025 and its agenda
Text extracted from the council's PDF. Layout and reading order may differ from the original.
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North Ayrshire Performance Report 1st April 2024 - 31st March 2025
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North Ayrshire Performance Report Table of Contents Local Fire and Rescue Service Plan Priorities 3 North Ayrshire Activity Summary 4 Domestic Safety - Accidental Dwelling Fires 5 Domestic Safety - Accidental Dwelling Fire Casualties 6 Unintentional Injury and Harm 7 Deliberate Fire Setting 8 Non-Domestic Fire Safety 9 Unwanted Fire Alarm Signals 10 Prevention &Protection 11 Retained Duty System 11 Glossary of Terms 12 Scottish Fire and Rescue Service | North Ayrshire Performance Report 2
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15 0 7 65 3 13 2 2 3 2 0 23 14 1 25 25 2 60 4 2 5 19 0 7 5 0 6 44 3 19 14 1 3 87 6 81 11 1 22 41 2 46 18 5 13 19 4 37 23 0 13 128 5 61 106 12 97 430 25 347 -9% 71% 2% 1% -32% -28% -9% -26% 5% -10% -6% -19% -1% 4% 6% -4% -5% -5% Local Fire and Rescue Service Plan Priorities Irvine West Kilwinning Accidental Dwelling Fires Accidental Dwelling Fire Casualties Unintentional Injury and Harm Deliberate Fire Setting Non-Domestic Fire Safety Unwanted Fire Alarm Signals Ardrossan Arran Garnock Valley Irvine East Irvine South 5 Year Average Change North Coast Saltcoats and Stevenston Total Incidents Year on Year Change 3 Year Average Change The Local Fire and Rescue Service Plan has been developed to set out the priorities and objectives withinNorthAyrshire and allows our local authority partners to scrutinise the performance outcomes of these priorities. We will continue to work closely with our partners in North Ayrshire to ensure we are all “Working Together for a Safer Scotland” through targeting risks to our communities at a local level. The plan has been developed to complement key partnership activity embedded across North Ayrshire'sCommunity Planning Partnership. Through effective and co-ordintated partnership working we will seek to deliver continuous improvement in our performance and effective service delivery in our area of operations. The Local Fire and Rescue Plan for North Ayrshire identified six areas for demand reduction and is subject to regular monitoring and reporting through the Police & Fire and Rescue Committee. A summary of the priorities and current activity is detailed below with further detail and analysis contained within this performance report. About the statistics within this report The activity totals and other statistics quoted within this report are published in the interests of transparency and openness. They are provisional in nature and subject to change as a result of ongoing quality assurance and review. Because all statistics quoted are provisional there may be a difference in the period totals quoted in our reports after local publication which result from revisions or additions to the data in our systems. The Scottish Government publishes official statistics each year which allow for comparisons to be made over longer periods of time. Activity levels have reduced by more than 5% Activity levels have reduced by up to 5% Activity levels have increased overall Scottish Fire and Rescue Service | North Ayrshire Performance Report 3
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North Ayrshire Delivery Activity Summary Hour (am) Total Hour (pm) Total Midnight 5 Mid-day 21 1am 12 1pm 27 2am 8 2pm 19 3am 8 3pm 30 4am 13 4pm 18 5am 5 5pm 31 6am 6 6pm 36 7am 12 7pm 29 8am 20 8pm 36 9am 18 9pm 20 10am 27 10pm 24 11am 9 11pm 12 26% 17% 57% 28% 20% 52% Fires Special Services False Alarms Incidents by Classification Annual Ratio 3 Year Ratio 28.80% 13.76% 11.90% 9.00% 7.26% 6.47% 4.52% 2.06% 2.06% 1.86% 1.67% 1.47% 1.43% 1.39% 1.07% False Alarm (Dwelling) False Alarm (UFAS) Outdoor Fire False Alarm (Good Intent) Refuse Fire Special Service - Effecting… Dwelling Fire Special Service - Making Safe… Special Service - RTC Special Service - Assist other… Vehicle Fire Other Building Fire Special Service - Flooding Special Service - No action (not… Other Primary Fire Top 15 Incident Types by % of Total Incidents 707 fires primary & secondary special services 499 false alarms 1,315 -13% totalnumber of incidents 2,521 -6% 0% fire casualties 12 71% non-fire casualties 97 10% 2% 01 02 03 04 05 06 07 08 09 10 11121314 15 16 17 18 19 20 21 22 23 00 Activityby Time of Day 57.49%RDS availability Home Fire Safety Visits Carried Out 974 Fire Safety Audits Carried Out 155 Scottish Fire and Rescue Service | North Ayrshire Performance Report 4
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-9% -9% -1% Main Source of Ignition Year on Year 3 Year Average 5 Year Average Domestic Safety - Accidental Dwelling Fires Domesti 115 137 139 111 116 106 2019/20 2020/21 2021/22 2022/23 2023/24 2024/25 Performance Summary AccidentalDwelling Fires to Date Detection Present 85% 87% Detection Actuated Calls Made via Linked Alarms 19% Automatic Detection & Actuation 15 2 14 4 5 14 11 18 23 Ardrossan Arran Garnock Valley Irvine East Irvine Sout Irvine West Kilwinning North Coast Saltcoats and Stevenston 13.0 1.6 11.1 3.6 3.3 10.5 6.3 11.2 17.5 Ardrossan Arran Garnock Valley Irvine East Irvine Sout Irvine West Kilwinning North Coast Saltcoats and Stevenston Incidents Per 10,000 Population - North Ayrshire Human Factors Accidental Dwelling Fires by Ward Area Alcohol/DrugImpairment Distraction Incidents Per 10,000 Population - Ayrshire 6.8 7.8 5.7 6.8 East Ayrshire North Ayrshire South Ayrshire Ayrshire Severity of Accidental Dwelling Fires No Firefighting Action Direct Firefighting 50% 24% 67% 10% 11% 9% 0% 1% 1% 1% Not applicable Item 1st ignited Room of origin Floor of origin Limited to 2 floors More than 2 floors Whole building Whole Roof Extent of Fire Damage 25% 14% Scottish Fire and Rescue Service | North Ayrshire Performance Report 5
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71% -26% 4% Year on Year 3 Year Average 5 Year Average Domestic Safety - Accidental Dwelling Fire Casualties 0 0 0 3 3 0 0 0 3 3 0 - 9 10 - 19 20 - 49 50 - 79 80+ 9 22 22 9 7 12 2019/20 2020/21 2021/22 2022/23 2023/24 2024/25 Unintentional Injury or First Aidat Scene Hospital Serious Injuries Hospital Slight Injuries 0 7 Fatal Injuries 1 Performance Summary Accidental Dwelling Fire Casualties Year to Date Extent of Harm Age / Gender Profile Casualties Per 10,000 Population - North Ayrshire Fire Casualties by Ward Area 0 2 1 2 0 1 1 5 0 Ardrossan Arran Garnock Valley Irvine East Irvine South Irvine West Kilwinning North Coast Saltcoats and Stevenston 0.00 0.05 0.03 0.06 0.00 0.03 0.03 0.08 0.00 Ardrossan Arran Garnock Valley Irvine East Irvine South Irvine West Kilwinning North Coast Saltcoats and Stevenston Casualties Per 10,000 Population - Ayrshire 1.06 0.88 0.98 0.97 0.00 0.20 0.40 0.60 0.80 1.00 1.20 East Ayrshire North Ayrshire South Ayrshire Ayrshire 50% 50% 4 1 8 1 1 Breathing difficulties Asphyxiation Burns –slight Other medical condition Scottish Fire and Rescue Service | North Ayrshire Performance Report 6
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2% 5% 6% Year on Year 3 Year Average 5 Year Average Unintentional Injury or Harm 2 0 19 21 5 0 4 16 13 7 0 - 9 10 - 19 20 - 49 50 - 79 80+ Slight Injuries 73 76 84 96 95 97 2019/20 2020/21 2021/22 2022/23 2023/24 2024/25 Deliberate PerformanceSummary Special Service Casualties Year to Date Age / Gender Profile 6.1 2.4 19.8 4.5 4.0 2.3 12.7 8.1 9.9 Ardrossan Arran Garnock Valley Irvine East Irvine South Irvine West Kilwinning North Coast Saltcoats and Stevenston Extent of Harm Non-Fire Casualties by Ward Area 7 3 25 5 6 3 22 13 13 Ardrossan Arran Garnock Valley Irvine East Irvine South Irvine West Kilwinning North Coast Saltcoats and Stevenston Casualties Per 10,000 Population - North Ayrshire Non-Casualties Per 10,000 Population - Ayrshire 5.6 7.1 7.3 6.7 East Ayrshire North Ayrshire South Ayrshire Ayrshire 54% 46% First Aidat Scene Hospital Serious Injuries 10 42 Fatal Injuries 15 4 Hospital Slight Injuries Road Traffic Collision Water Rescue Assisting Other Agencies 48% 0% 45% All Other Incidents 6% Scottish Fire and Rescue Service | North Ayrshire Performance Report 7
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1% -10% -4% Year on Year 3 Year Average 5 Year Average Deliberate Fire Setting 518 483 580 472 426 430 2019/20 2020/21 2021/22 2022/23 2023/24 2024/25 518 483 580 472 426 430 0 100 200 300 400 500 600 All Deliberate Fires Non Performance Summary Deliberate Fires Year to Date Deliberate Fires by Classification Deliberate Fires Compared to OperationalActivity Incidents Per 10,000 Population - North Ayrshire 56.2 1.6 19.8 17.0 29.1 65.4 23.6 11.8 97.2 Ardrossan Arran Garnock Valley Irvine East Irvine South Irvine West Kilwinning North Coast Saltcoats and Stevenston Deliberate Fires by Ward Area 65 2 25 19 44 87 41 19 128 Ardrossan Arran Garnock Valley Irvine East Irvine South Irvine West Kilwinning North Coast Saltcoats and Stevenston Slight Injuries Incidents Per 10,000 Population - Ayrshire 35.8 31.6 20.4 29.6 East Ayrshire North Ayrshire South Ayrshire Ayrshire 8% 10% 8% 8% 13% 10% 92% 90% 92% 92% 87% 90% 2019/20 2020/21 2021/22 2022/23 2023/24 2024/25 Primary Secondary Secondary Fire Ratio by Activity Type 41% 59% Refuse Other Secondary Scottish Fire and Rescue Service | North Ayrshire Performance Report 8
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-32% -6% -5% 3 Year Average 5 Year Average Year on Year Non-Domestic Fire Safety 65% 32% 3% Accidental Deliberate Not Known 3 1 5 1 2 2 13 6 Industrial Processing Food and Drink Retail Industrial Manufactoring Transport Buildings Residential Home Unwanted PerformanceSummary Non-Domestic Fires Year to Date Non-Domestic Fires by Nature of Origin Incidents Per 10,000 Population - Ayrshire Non-Domestic Fires by Premises Type Incidents Per 10,000 Population - North Ayrshire 2.6 0.0 1.6 0.0 2.0 4.5 1.2 2.5 3.8 Ardrossan Arran Garnock Valley Irvine East Irvine South Irvine West Kilwinning North Coast Saltcoats and Stevenston Non-Domestic Fires by Ward Area 3 0 2 0 3 6 2 4 5 Ardrossan Arran Garnock Valley Irvine East Irvine South Irvine West Kilwinning North Coast Saltcoats and Stevenston 2.6 1.8 1.4 2.0 East Ayrshire North Ayrshire South Ayrshire Ayrshire 32 24 31 26 37 25 2019/20 2020/21 2021/22 2022/23 2023/24 2024/25 Not applicable Limited to item 1st ignited Limited to room of origin Limited to floor of origin Roof space and other floors Whole Building Extent of Fire Damage Scottish Fire and Rescue Service | North Ayrshire Performance Report 9
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-28% -19% -5% Year on Year 3 Year Average 5 Year Average Unwanted Fire Alarm Signals 493 594 712 729 481 347 2019/20 2020/21 2021/22 2022/23 2023/24 2024/25 UFAS Percentage Against all False Alarms Performance Summary Unwanted Fire Alarm Signals Year to Date Incidents Per 10,000 Population - North Ayrshire 11.2 18.1 47.5 6.3 12.6 60.9 26.5 22.9 46.3 Ardrossan Arran Garnock Valley Irvine East Irvine South Irvine West Kilwinning North Coast Saltcoats and Stevenston 1,651 1,839 1,783 30% 53% 53% 57% 47% 47% 0%0 300 600 900 1,200 1,500 1,800 2019/20 2020/21 2021/22 2022/23 2023/24 2024/25 All Incidents UFAS Activty UFAS Percentage Against all Incidents 1,184 1,315 50% 100% 100% 100% 100% 100% 0%0 300 600 900 1,200 All False Alarms UFAS Activty Home Fire Safety Visits Unwanted Fire Alarms Signals by Ward Area 13 23 60 7 19 81 46 37 61 Ardrossan Arran Garnock Valley Irvine East Irvine South Irvine West Kilwinning North Coast Saltcoats and Stevenston Incidents Per 10,000 Population - Ayrshire 68.5 25.5 20.4 38.1 East Ayrshire North Ayrshire South Ayrshire Ayrshire 1% 54% 24% 13% 1% Unwanted Fire Alarm Signals - Top 5 Premises Scottish Fire and Rescue Service | North Ayrshire Performance Report 10
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48.22% 81.00% 70.27% 67.28% 160 90:51:50 9 700% 46.16% 96.03% 98.22% 81.97% 347 174:51:28 14 1025% 8.26% 66.02% 38.73% 38.77% 84 51:04:49 6 475% 78.33% 98.17% 94.39% 90.87% 258 166:47:52 13 1100% 51.23% 58.93% 80.12% 64.43% 241 145:46:35 8 700% 85.71% 97.61% 92.22% 92.08% 247 140:30:48 12 850% 25.81% 50.97% 25.88% 34.24% 46 23:57:57 6 450% 99.81% 99.83% 99.64% 99.63% 12.57% 49.70% 10.03% 24.04% 62.74% 96.54% 87.54% 83.16% 64 49:36:42 8 775% 100.00% 100.00% 99.84% 99.94% 71 56:23:54 8 800% 47.56% 70.80% 56.43% 57.49% 70.18% 96.28% 90.41% 86.36% No. of Personnel Contracts 67 12 1075%39:09:50 Ayrshire Total Mobilisations Total Time Deployed Largs Skelmorlie Millport -1 Millport - 2 Brodick Ardrossan Dreghorn Dalry Beith Kilbirnie Appliance Availability Mon - Fri (08:00 - 18:00) Mon - Thu (18:00 - 08:00) Weekend (Fri 18:00 - Mon 08:00) Total Lamlash North Ayrshire Home Fire Safety Visits Home Fire Safety Visits Carried Out Percentage of HighRisk Home Fire Safety Visits Carried Out Percentage of Visits Carried Out Following Attendance at an Incident 974 29% 47% Top 5 Premises Smoke Detectors Fitted During Home Fire Safety Visits Fire Safety Audits Carried Out 155 New Audits 86% Post Fire Audits 6% Complaint Audits 0% Re-Audits 5% 3% 43% 4% 50% 1% Broadly Compliant Areas of Improvement Notice of Deficiencies Enforcement Notice Prohibition Notice Fire Safety Audits Retained Duty System Scottish Fire and Rescue Service | North Ayrshire Performance Report 11
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Glossary of Terms Term- What it means ADF Accidental Dwelling Fire CSET Community Safety Engagement Toolkit is a internal IT system used to record home fire safety visits and community safety activities FSET Fire Safety Experiential Training is a bespoke training programme developed by the Scottish Fire and Rescue Service in Ayrshire and delivered to community planning partners to raise awareness of fire safety within the domestic environment HFSV Home Fire Safety Visit PDIR Post Domestic Incident Response, a term used by Prevention and Protection Directorate to indicate actions taken following attendance at a fire or other incident in the home. PDIRs include amongst things the offer of a free follow-up home fire safety visit Primary Fires These include all fires in buildings, vehicles and outdoor structures or any fire involving casualties, rescues or fires attended by five or more appliances RDS Retained Duty System. Professional on call firefighters who may have other primary employment responsibilities outside the Fire and Rescue Service but respond to emergency calls within their local area as and when required RTC Road Traffic Collision Secondary Fires These are the majority of outdoor fires including grassland and refuse fires unless they involve casualties or rescues, property loss or fire or more appliances attend. They include fires in single derelict buildings Special Service Calls to incidents which are not fires or false alarms such as RTCs, rescues, flooding, incidents involving hazardous materials or the provision of assistance to other agencies UFAS Unwanted Fire Alarm Signals. When an automatic fire detection and alarm system is activated as a result of anything other than an actual fire the activation is classed as a false alarm. If an attendance is made to such an event by the Scottish Fire and Rescue Service, then the event is recorded as an UFAS incident Scottish Fire and Rescue Service | North Ayrshire Performance Report 12