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Planning Performance Framework

North Ayrshire Council · 8 June 2022
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NORTH AYRSHIRE COUNCIL 
8 June 2022 
Planning Committee
Title: Planning Performance Framework
Purpose: To present the 2021/2022 Planning Performance Framework
report 
Recommendation: Note the content of the latest Planning Performance Framework
report (Appendix 1) and approve its submission to Scottish
Government 
1. Executive Summary 
1.1 The performance of the Planning Service is outlined in an annual report prepared under
the well-established Planning Performance Framework (PPF) and submitted to the
Scottish Government in July each year. The Planning Performance report captures key
elements of a planning service’s performance and reports on a range of qualitative and
quantitative indicators. 
1.2 Our latest PPF Report, the eleventh to be prepared, covers the period April 2021 to
March 2022 and is included at Appendix 1. PPF11 reports on the feedback from
Scottish Government on last year’s PPF; outlines case studies that demonstrate we are
a high-quality planning service (Part 1); provides a performance update in relation to
key development management, development planning, planning enforcement and
development land indicators (Part 2); and considers our service improvement actions
(Part 3). Despite a significant increase in the number of applications submitted, the
Service has been able to maintain and improve determination timescales over the past
12 months. 
2. Background 
2.1 The Planning Performance Framework (PPF) was introduced in 2012, developed by
Heads of Planning Scotland in response to the Scottish Government’s planning reform
agenda. PPF captures key elements of a high-performing planning service, giving a
balanced measurement of the overall quality of the service while contributing towards
driving continuous improvement. PPFs also report on a set of agreed performance
markers on which the Scottish Government provide feedback. 
2.2 The Scottish Government’s feedback on last year’s Planning Performance Framework,
which rated North Ayrshire’s Planning Service ‘green’ against all relevant markers, was
reported to Planning Committee on 1 December 2021 and is summarised on page 2 of

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the 2021/22 report. 
2.3  The period covered by this PPF saw the Planning Service continue to operate under
coronavirus restrictions for the majority of the year with all staff continuing to work from
home.  The PPF highlights how we have adapted to continue to provide exceptional
application determination timescales; implement the recently adopted Local
Development and respond to the wider reform of the planning system in Scotland. 
2.4 Part 2 of the PPF is focused around National Headline Indicators – quantitative
indicators which examine all aspects of the planning process, providing data on areas
such as planning decision making timescales, the progress of the Local Development
Plan, and the level of the housing land supply – and Official Statistics, which together
provide an accurate and reliable account of performance over time. An update in
respect to the performance markers is also provided. 
2.5 As communities and the economy began to adjust and recover from the pandemic, the
Service processed 675 applications over the 12-month period to 31 March 2021, an
increase of 27% on the previous year and more applications that any of the previous
seven years. Despite this increase, our excellent decision-making timescales have
been maintained. On average, major applications were determined in 9.4 weeks, an
improvement on 11.1 weeks the previous year. There was a small increase in average
timescales for local (non-householder) and householder applications of just 0.3 weeks,
but times for all three development types are expected to remain quicker than the
Scottish average. 
2.6 Part 3 of the PPF reports on the delivery of service improvement actions committed in the
previous year and planned service improvements for 2022/23. The focus of the Planning
Service continues to be driving improved performance; positioning the Service to promote
placemaking; and promoting the plan-led system, while meeting statutory requirements.
Of significant importance this year will be commencing work on North Ayrshire’s next Local
Development Plan  and aligning this work with the cross-Council approach to economic
development centred on placemaking and Community Wealth Building.   
3. Proposals 
3.1 It is recommended that Planning Committee notes the content of the latest Planning
Performance Framework report (Appendix 1) and approve its submission to Scottish
Government.

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4. Implications/Socio-economic Duty
Financial
4.1 None. 
Human Resources 
4.2 None. The PPF Report provides an overview of the Planning Service workforce which
enables comparison with other local authorities. 
Legal 
4.3 None. 
Equality/Socio-economic 
4.4 None. 
Climate Change and Carbon 
4.5 The Planning Service has a role in supporting the implementation of the Council’s
Environmental Sustainability and Climate Change Strategy in the context of
development and land-use. 
Key Priorities 
4.6 The Planning Performance Framework report contributes to increasing the levels of
accountability and transparency within the planning service; promoting the role of the
service and continual improvement. The service supports many of the key priorities of
the Council, including around the environment, housing, the economy and health and
well-being. Planning certainty – as provided by the development plan – and efficient
development management processes are important to support investment in North
Ayrshire. 
Community Wealth Building 
4.7 The Planning Service intends to explore how planning can contribute to supporting 
Community Wealth Building in North Ayrshire. 
5. Consultation 
5.1 None. 
JAMES MILLER
Chief Planning Officer 
For further information please contact Alistair Gemmell, Strategic Planning Manager,
on 01294 324021. 
Background Papers
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[Type here] 
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Planning Performance
Framework
2021/22 
May 2022

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1 
Introduction
North Ayrshire Council Planning Service
Following an unprecedented period for the Planning Service,
documented in our previous Planning Performance Framework
Report, the Planning Service has continued to adapt to the changing
circumstances surrounding the coronavirus pandemic over the last
12 months. The flexibility and determination of our small team has
enabled us to continue to operate as a high-performing planning
service while continuing to exclusively work from home.  
During 2021/22, the Service handled a significant increase in
planning applications from developers, businesses and
householders  but our focus on delivering sector-leading
performance has meant determination timescales for planning
applications have largely been maintained, with the average
determination time for major planning applications improving to 9.4
weeks. 
The Service’s joined-up approach to implementing the adopted Local
Development Plan has continued, including our engagement with 
the housebuilding industry to bring new private-sector development
to North Ayrshire, with another increase in the number of homes
granted planning permission: 965 approved during 2021/22. 
Implementation of the Planning (Scotland) Act 2019 has also been a
key area of work over the last 12 months, with the Service responding
to consultations on the draft National Planning Framework and
regulations for Local Place Plans, Local Development Plans, Open
Space Strategies and Play Sufficiency Assessments. 
Moving forward we will continue to support delivery of the Ayrshire
Growth Deal, Environmental Sustainability and Climate Change
Strategy and the Council’s ground-breaking Community Wealth
Building Strategy. 
Planning Performance Framework
This is the Planning Performance Framework Report for North
Ayrshire Council’s Planning Service for the period April 2021 to
March 2022. 
The planning performance framework was introduced by planning
authorities in 2012. Developed by Heads of Planning Scotland and
supported by the Scottish Government the framework captures key
elements of a high-performing planning service, such as:
• speed of decision-making;
• certainty of timescales, process and advice;
• delivery of good quality development;
• an overall ‘open for business’ attitude.
The framework gives a balanced measurement of the overall quality
of the planning service and contributes towards driving a culture of
continuous improvement.
All planning authorities, strategic development plan authorities and
seven key agencies prepare a Planning Performance Framework
(PPF) report on an annual basis and receive feedback from the
Scottish Government. PPF reports contain both qualitative and
quantitative elements of performance and set out proposals for
service improvement. They also report on a set of Performance
Markers which were agreed by the High-Level Group¹ on Planning
Performance in 2013. 
1 The remit of the High-Level Group on Planning Performance includes supporting improved
planning performance and linking performance with planning fees. The Scottish Government
and the Convention of Scottish Local Authorities (COSLA) co-chair the group with the
remaining members comprising: Heads of Planning Scotland; the Society of Local Authority
Chief Executives; the Society of Lawyers and Administrators in Scotland and the Royal Town
Planning Institute.

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2 
Scottish Government Feedback 2020/21
North Ayrshire Council’s tenth Planning Performance Framework
Report, covering the period April 2020 to March 2021, was submitted
to Scottish Ministers in July 2021. In November 2021, the Minister for
Local Government and Housing provided feedback on the report
based around the 15 performance markers agreed by the High-Level
Group on Planning Performance. Red, Amber or Green ratings were
awarded based on the evidence provided, giving an indication of
performance and the priority areas for improvement action. 
The graphic opposite illustrates that, for 2020/21, the Scottish
Government rated us green against all 13 performance markers
applicable during the monitoring year. This is the second consecutive
year and third year in the last four North Ayrshire’s Planning Service
has been rated green against all performance markers. 
Part 2 of this Planning Performance Framework Annual Report
details the rating given for each performance marker; the feedback
received from the Scottish Government; and a summary analysis of
how the Council is performing 12 months on.
  Scottish Government Feedback: https://tinyurl.com/muj84b7  Chart 1 – Planning Performance Framework Ratings 2012-2121 
2012-13 2013-14 2014-15 2015-16 2016-17 2017-18 2018-19 2019-20 2020-21

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Key Performance Markers Summary 2021/22
No. Performance Marker Evidence Page
DRIVING IMPROVED PERFORMANCE
1 Decision-making: demonstrating continuous
evidence of reducing average timescales for all
development types 
• Average timescales for determining major applications again
improved, from 11.1 to 9.4 weeks.
• Timescales for determining Local (non-householder) applications
increased by 0.3 weeks to 6.2 weeks
• Average householder application timescales also increased 0.3
weeks, from 5.4 to 5.7 weeks.  
12-14
2 Processing agreements: offer of processing
agreements (or other agreed project plan) made to
prospective applicants in advance of all major
applications and availability publicised on planning
authority website 
Processing agreements continue to be offered for all major
applications and for complex local applications. This is highlighted on
our website at: https://www.north-ayrshire.gov.uk/planning-and-
building-standards/make-a-planning-application.aspx   
15
3 Early collaboration with applicants and consultees
on planning applications: 
• availability and promotion of pre-application
discussions for all prospective applications 
• clear and proportionate requests for
supporting information
The service provides pre-application advice and guidance on
development which needs approval from the Council, including: the
development of business and commercial properties, or making
alterations to existing premises; the development of new housing;
change in the use of land or buildings; outdoor advertisements;
buildings in conservation areas; listed buildings and trees covered by
tree preservation orders. A total of 398 pre-application enquiries were
recorded in the past year. 
Case study B1 highlights one example of pre-application discussions
having a positive impact on development. 
More details are available on our website: https://www.north-
ayrshire.gov.uk/planning-and-building-standards/do-i-need-planning-
permission.aspx 
8
15-16
4 Legal agreements: conclude (or reconsider)
applications within 6 months of ‘resolving to grant’ 
No applications were subject to a legal agreement as we continue to
seek to avoid the use of such agreements where possible.  
15-16

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5 Enforcement charter updated / re-published within
last 2 years
The Enforcement Charter was updated and republished in March
2021 
https://www.north-
ayrshire.gov.uk/Documents/CorporateServices/LegalProtective/Planni
ng/enforcement-charter.pdf
16
6 Continuous improvement: progress ambitious and
relevant service improvement commitments identified
through PPF report 
All service improvement commitments set out last year have been
completed or are ongoing. 
21-22
PROMOTING THE PLAN-LED SYSTEM
7 Local development plan less than 5 years since
adoption
The North Ayrshire Local Development Plan (LDP2) was adopted on
28 November 2019. See: https://www.north-ayrshire.gov.uk/planning-
and-building-standards/ldp/local-development-plan.aspx 
17-18
8 Development plan scheme demonstrates next LDP:
• on course for adoption within 5-year cycle
• project planned and expected to be delivered
to planned timescale
Work will formally commence on LDP3 when regulations and
guidance implementing the relevant provisions of the Planning
(Scotland) Act 2019 are published. Scoping work around the
information required for the Evidence Report and participation is
already underway. Our latest Development Plan Scheme, published in
September 2021, sets out an indicative timetable for preparing LDP3.
Due to the further delay in the publication of the new Local
Development Planning regulations, originally expected to be in place
by December 2021, we now anticipate it will not be possible to adopt
LDP3 within 5 years of LDP2 (i.e. by November 2024). See:
https://www.north-ayrshire.gov.uk/planning-and-building-
standards/ldp/development-plan-next-steps.aspx 
17-18
9 Engagement: Stakeholders including Elected
Members, industry, agencies, the public and Scottish
Government are engaged appropriately through all
key stages of development plan preparation 
The Strategic Planning Team continued to engage with stakeholders –
including developers and landowners, key agencies and the
Community Planning Partnership during 2021/22, ahead of the
preparation of our next Local Development Plan and also with regard
to Local Place Plans.   
10  Merged with No. 9 for 2021/22  
11 Production of relevant and up to date policy advice Work to update and rationalise our non-statutory supplementary
planning guidance is ongoing. In June 2021 we adopted a policy
17-18

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guidance note on new housing development in the countryside and in
February 2022 adopted an updated Design Guide for a self-build site
in Millport. We are also developing policy advice relating to climate
change in response to the Council declaring a ‘Climate Change
Emergency’ and Developer Contributions for Education. 
Other Planning Guidance: https://www.north-ayrshire.gov.uk/planning-
and-building-standards/ldp/other-planning-guidance.aspx 
SIMPLIFYING AND STREAMLINING
12 Corporate working across services to improve
outputs and services for customer benefit (for
example: protocols; joined-up services; single
contact arrangements; joint pre-application advice)
The Planning Service continues to work across the services to
support, among other things, the Ayrshire Growth Deal, the Council’s
ambitious Strategic Housing Investment Programme (SHIP),
Community Wealth Building, implementing the Environmental
Sustainability and Climate Change Strategy and Regeneration
Delivery Plan and with regard to school capacity. Cross service
working and benchmarking with other authorities has informed the
preparation of a draft Education Contributions Policy to support our
approach to infrastructure delivery. 
The Strategic Planning and Connected Communities teams are
working together to develop an approach that will support community
bodies to prepare Local Place Plans (see Case Study B2). 
13 Sharing good practice, skills and knowledge
between authorities 
A strong emphasis within the service is placed on sharing good
practice, skills and knowledge. The Service is an active participant in
the Heads of Planning Scotland Executive and committee and  in
groups looking at the implementation of Local Place Plans and new
procedures for preparing Local Development Plans. In October 2021,
the Chief Planning Officer gave a presentation to The Scottish Planner
Live on wellbeing in the context of green economic recovery. 
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DELIVERING DEVELOPMENT

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14 Stalled sites / legacy cases: conclusion or
withdrawal of planning applications more than one
year old.
One legacy case remains, with no additional live applications more
than one year old recorded. 
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15 Developer contributions: clear expectations
• set out in development plan (and/or emerging
plan); and
• in pre-application discussions
To support development and regeneration in North Ayrshire we do not
routinely require developer contributions. The Local Development Plan
expects the majority of new development to be directed towards sites
that have infrastructure or services in place. Where further provision is
required, the Supporting Development Objective: Infrastructure and
Services policy within the LDP (p.16) sets out clear and proportionate
expectations and the need for relevant assessments is highlighted
alongside each development site where potential infrastructure
deficiencies are known: https://www.north-
ayrshire.gov.uk/Documents/CorporateServices/LegalProtective/Local
DevelopmentPlan/ldp2.pdf
15
Part 1 – Demonstrating a high-quality planning service
The Planning Performance Framework Annual Report aims to
provide both quantitative and qualitative evidence to illustrate the
performance of the Planning Service over the past 12 months, with a
focus on our improvement journey.  
Part 1 of the Planning Performance Framework Annual Report seeks
to document the qualitative story of the past year’s performance,
supported by case studies. 
The narrative is structured around the following four themes:
A: Quality of Outcomes – Demonstrating the added value delivered
by planning;
B: Quality of Service and Engagement – Demonstrating positive
actions to support sustainable economic growth, initiatives to work
consistently with stakeholders and deliver a positive customer
experience;
C: Governance – illustrating how structures and processes are
proportionate, effective and fit for purpose;
D: Culture of Continuous Engagement – improvements and
changes in the last 12 months.

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A. Quality of Outcomes 
A1. Montgomerie Park Simplified Planning Zone –
Update
Montgomerie Park is Scotland’s first Simplified Planning Zone for a
major residential development. Following the adoption of the
Montgomerie Park SPZ scheme in November 2019 (see PPF9), the
Council-owned land was marketed for sale in January 2020. In May
2020, during the first UK lockdown, a preferred bidder was selected.
In November 2021, North Ayrshire Council’s Cabinet approved
disposal and the site was sold to Bellway Homes Ltd, with missives
concluding in January 2022. During this time between November
2021 and January 2022 Bellway worked with Planning,
Regeneration, Roads, Legal and Estates to ensure compliance with
the terms of the SPZ, Roads Construction Consent requirements
and that all legal and financial elements were in place to ensure
conclusion of the sale and to promote an alternative form of housing
delivery on the site.
146 new homes are to be built under the SPZ scheme with
groundworks already taking place. During the SPZ process
changes had to be made to the site layout due to a legal issue.
However, as the SPZ concept masterplan was designed to be
flexible it meant that the developer could change their layout to
overcome the legal issue with ease as they did not need to re-
submit a planning application. A new layout was tabled to North
Ayrshire Council which also complied with the SPZ allowing all
financial and legal elements to proceed. As such, the scheme
proposed retained its consent under the SPZ.
The site was also the Council’s first residential land sale to a private
developer since 2006 when the sale of land at Montgomerie Park
stalled amid the recession. The capital receipt from the sale will be
used to support the North Ayrshire Council Capital Investment
Programme, including a new primary school and early years centre
at Montgomerie Park, as approved by the council in March 2021. 
Further information on the Montgomerie Park SPZ is available here.

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B. Quality of Service and Engagement 
B1. Blairbowie Forge - house and farrier’s workshop
with training facility in the countryside
The Planning Service has delivered a positive customer experience
for a North Ayrshire-based farrier, allowing him and his family to
build a new home and training facility. 
The farrier trains apprentices who travel to Scotland from Europe,
especially Spain and Portugal.  The business was having to bear
the cost of overnight accommodation, with training provided in a
forge within another local authority area around 15 miles from the
farrier’s home in North Ayrshire. The farrier’s brief was to
consolidate all activities onto one site but the house that the farrier
and his family lived in was not capable of being extended and
altered to accommodate the new facilities. Land, however, was
available to purchase around 500m to the north of the existing
house providing adequate space as well as panoramic views over
the surrounding landscape, the Ayrshire coast and the Isle of Arran. 
Following pre-application advice and a site inspection, planning
officers supported the choice of location and held meetings with the
project architects. From an initial design, amendments to meet
design guidance were submitted, resulting in a proposed
sustainable house of contemporary design and a planning
application was made. The application process did not identify any
significant issues with the development of the site – which is rural in
character and is not subject to any specific landscape or habitat
protection designations – and permission was granted within the
statutory 2-month time period. 
The case study illustrates the strength and flexibility  of North
Ayrshire’s Local Development Plan, in particular the Countryside
Objective: 
The Countryside Objective 
We recognise that our countryside areas play an important role in
providing homes, employment and leisure opportunities for our rural
communities. We need to protect our valuable environmental assets
in the countryside while promoting sustainable development which
can result in positive social and economic outcomes. We want to
encourage opportunities for our existing rural communities and
businesses to grow, particularly on Arran and Cumbrae, and to
support these areas so that they flourish. 
Following planning application approval, delivery of the project on-
site was then delayed by rising budget concerns and this was
addressed by an agreed sympathetic design and materials
simplification of the forge building while retaining its functionality
and without comprising the high-quality design of the house itself.

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The development has secured the future of a rural business by
reducing the transport and accommodation costs associated with
the training of farriers.  The house has provided a sustainable family
dwelling which benefits from an air source heat pump, under floor
heating and a very high standard of insulation. 
A follow-up site visit was undertaken during early 2022. The farrier,
his wife and family who live in the house have stated that they were
very pleased with the outcome and the support provided throughout
the planning process.  Despite delays to construction because of
the Covid-19 pandemic, the house, workshop and landscaping have
now been fully completed.  The development fits extremely well into
its landscape setting, creating a contemporary living and working
space which will benefit the farrier and family for decades to come.
The timber cladding on the house and workshop complements the
backdrop of mature coniferous woodland, making a distinctive and
welcoming landmark in a rural part of North Ayrshire. 
B2. Early engagement on Local Place Plans
Planning reform and the Planning (Scotland) Act 2019 has
introduced a new right for community bodies to prepare Local Place
Plans.  Working alongside colleagues in the Council’s Connected
Communities Service, we took the Scottish Government’s
consultation on regulations and guidance for Local Place Plans as
an opportunity to host two workshops in May and June 2021 with
community representatives and Community Planning partners to
introduce and consider Local Place Plans. 
The purpose of the workshops was to understand what Local Place
Plans are; consider how they might work in North Ayrshire and to
gather feedback to inform a Community Planning Partnership
response to the consultation. 
The workshops were attended by around 50 representatives of the
community over the two sessions and focused on five areas: the
form and content of Local Place Plans; how community bodies
should consult; resources and support; relationship to other plans
and what Local Place Plans could achieve. 
A number of themes emerged from the workshop and since the end
of the consultation and publication of the Local Place Plan
regulations and Circular, follow up meetings have been held with
community bodies interested in preparing a Local Place Plan for
their area. We will continue to work with community planning
colleagues to develop a protocol and resources to support the
preparation of Local Place Plans, working up to and beyond the
formal ‘invitation to prepare’ Local Place Plans being published later
in the year. 
Further information  https://tinyurl.com/38jvsbms

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C. Governance 
C1. Development Management – changes to
processes for improving agile working
In the first year of the Covid-19 pandemic, the Planning Service had
to adapt rapidly from a traditional office-based model, bringing many
challenges to staff and service users. During the year 2021/22, the
Service had to adapt from ‘working at home’ to the new designation
of ‘agile working’. This meant that many of the initial temporary
workaround processes that had been put in place needed to be
examined for their effectiveness, or otherwise, for use on a longer-
term basis. Whilst this affected all aspects of delivering a planning
service for North Ayrshire, there were some specific issues faced by
staff working in Development Management. 
A key problem within the Development Management service arose
due to the use of a Virtual Private Network (VPN) which all of the
Council’s IT equipment had to operate within. A VPN creates a
secure link between the Council’s office-based servers, hard drives
and external users, protecting the data being transmitted through
the internet against hackers, malware, ransomware and
viruses.  Although the VPN is an essential element in data
protection, and is widely used, a problem arose using Uniform
software whereby the VPN would significantly slow down the
transmission and retrieval of data as well as disabling many tasks
that had been relatively straightforward and rapid within the
office.  This was not an issue related to internet connection speed
within people's homes; rather it was due to laptops and PCs having
to navigate a bottleneck in the VPN server which resulted in speeds
being 'throttled' despite otherwise good network connections for
other software. It became evident that cloud-based servers were
more adept at high speed data transfer, which wasn't an option for
Uniform users. 
A further issue arose in relation to clerical and administrative tasks
on Uniform which had been largely performed by one member of
the team.  The additional burden placed on that team member was
considered unacceptable and ways had to be found to alleviate the
pressure. This pressure had increased greatly due to the poor
performance of Uniform through the VPN, adding greatly to the time
needed to carry out even basic functions. 
Initially this was addressed simply by getting officers in the
Development Management service to carry out their own routine
clerical tasks - such as data entry on parts of Uniform that had
previously been regarded as ‘clerical work'. This was then gradually
increased so that officers became responsible for validating their
own applications, issuing acknowledgement letters and carrying out
consultations. 
The processes involved at the start were quite daunting but soon
became routine.  However, the disabled functions problem within
Uniform was still a serious issue, affecting both performance and
consuming a disproportionate amount of time relative to the scale of
what were, after all, routine tasks. 
The service was able to resolve this during February 2022 when IT
staff created a Remote Desktop Connection for each officer,
technician and the clerical officer. The improvement to the
performance of Uniform was significant, with many of the previous
issues resolved instantly. The Remote Desktop Connection creates
a virtual PC window within the existing Windows environment,
effectively bypassing the bottleneck caused by the VPN without any
loss of security.

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Since the introduction of the Remote Desktop Connections, the
change to working practices has continued. Having learned how to
carry out more tasks within the Uniform environment, officers are
now able to quickly and efficiently carry out tasks which previously
had resulted in inefficient double handling. As a result, the workflow
process is now more logical and the clerical officer is now able to
focus on dealing with the publication of public comments and
issuing decision notices. 
Further improvements to communication processes, especially in
relation to the handling and publishing of public comments online,
are planned.

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D. Culture of Continuous Improvement
D1. Training  
The Service continues to provide a training and learning environment
to support our staff, with working from home having the benefit of
increasing the opportunities to ‘virtually’ attend training events online
without the need to travel. Some the of the training undertaken by the
team this year included:
 Conservation and New Towns (August 2021)
 Implementing the new planning framework in (October 2021)
 ESRI webinars on data analysis and GIS (various) 
 Scotland’s towns conference (November 2021)
D2. Benchmarking 
The well-established West of Scotland Planning Benchmarking
Group did not convene this year but informal networks ensured
exchange of views, information and knowledge on specific planning
issues continued throughout the pandemic. The Knowledge Hub
online forum also proved to be a valuable resource as did the
Service’s engagement with the Heads of Planning Scotland (HOPS)
Executive and Development Management and Developing Planning
sub-groups. 
Emerging from the HOPS Development Planning sub-committee, we
have come together with other local authorities who are at the same
stage of plan preparation through the Fife Peer Review Group. The
group has met a number of times over the past 12 months to discuss
approaches and share thinking around the preparation of a Local
Development Plan under the new arrangements of the Planning
(Scotland) Act 2019. 
D3. Sharing Best Practice 
As part of the RTPI’s COP26 programme aiming to highlight the role
that planners can play in tackling climate change and achieving net
zero carbon targets, the Scottish Planner Live event in October 2021
brought together a range of perspectives to explore what a green
economy should comprise and what is needed to deliver it. It also
looked at leading practice in a range of different settings, examined
what planners can contribute and what is needed to initiate changes
required. 
In a presentation to the event, Chief Planning Officer Jim Miller
shared North Ayrshire’s approach to planning for a green economy
with a focus on wellbeing. The presentation highlighted how our
vision of ‘A Better Life’ is aligned through North Ayrshire’s Local
Outcomes Improvement Plan, Local Development Plan, Council Plan
and Community Wealth Building and Environmental Sustainability
and Climate Change Strategies to develop a ‘A Green New Deal’. 
Webinar details  https://tinyurl.com/23mcmhcd

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Part 2 – Performance Update
Including National Headline Indicators & Official Statistics
Development Management 
2014-15 2015-16 2016-17 2017-18 2018-19 2019-20 2020-21 2021-22
Application approval rate  96.7% 96.2% 97.1% 96.6% 95.7% 96.5% 95.2% 96.7%
Delegation rate  96.8% 96.5% 97.0% 97.2% 96.2% 97.5% 97% 97%
Percentage of applications valid upon receipt   58.0% 39.2% 37.5% 37.7% 52.7% 36.6%
Number of applications determined  590 571 639 564 603 560 531 675 
PM1 – Decision Making 
Major Developments (not subject to processing agreement)
2014-15 2015-16 2016-17 2017-18 2018-19 2019-20 2020-21 2021-22
Number of decisions 5 6 0 2 4 4 4 2
Average number of weeks to decision  12.6 24.3 - 9.5 10.2 13.1 11.1  9.4 
Local (non-householder) Developments (not subject to processing agreement) 
Number of decisions 247 241 259 231 234 221 234 232 
Average number of weeks to decision 6.2 5.8 5.9 5.9 5.9 5.4 5.9 6.2
< 2 months Percentage of decisions 95.5% 97.5% 98.5% 98.3% 92.3% 96.4% 97.4% 94%
< 2 months Average number of weeks to decision    5.8 5.6 5.3 5.8 6.1
> 2 months Percentage of decisions 4.5% 2.5% 1.5% 1.7% 7.7% 3.6% 2.6% 6%
> 2 months  Average number of weeks to decision    9.8 9.7 9.6 10.1 9.2 
Householder Developments 
Number of decisions 224 213 253 225 268 229 194 304 
Average number of weeks to decision 5.1 4.7 4.6 4.7 4.3 4.3 5.4 5.7
< 2 months Percentage of decisions 100% 100% 100% 99.1% 99.6% 99.6% 99.5% 98.7%
< 2 months Average number of weeks to decision    4.6 4.3 4.2 5.4 5.7
> 2 months Percentage of decisions - - - 0.9% 0.4% 0.4% 0.5% 3.4%
> 2 months  Average number of weeks to decision    8.6 8.7 9.9 8.7 8.8

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14 
2020/21  Our previous PPF Report again reported outstanding
decision-making timescales. Our average timescale for determining
major applications was faster than the previous year (11.1 vs. 13.1
weeks) and the statutory timescale and considerably faster than the
Scottish average of 41.3 weeks.  While our timescales for local and
householder applications were marginally slower as the service
adapted to working under coronavirus restrictions – increasing by 0.5
and 1.1 weeks respectively – it was noted that they remained faster
than the Scottish average and statutory timescale. The Scottish
Government awarded us a green rating for Performance Marker 1 –
Decision-making. 
Figure 1: North Ayrshire average decision-making timescales vs. Scottish
average, 2020/21 
2021/22        Over the past twelve months we have largely been
able to maintain our excellent decision-making timescales despite a
significant increase in applications to the authority. The Planning
Service determined 675 applications during 2021/22, an increase of
27% on the previous year and more applications that any of the
previous seven years. This includes a rise of over 100 householder
applications. 
We dealt with 3 major applications in total, with the two that did not
have processing agreements determined in an average time of 9.4
weeks. This is an improvement on 11.1 weeks during 2019/20 (4
applications without a Processing Agreement).
There has been a minor increase in determination times of just 0.3
weeks for local developments but over 96% of all local
developments were determined within 2 months. 
Development Management Overview
Our development management team has remained a team of six
planners following an expansion from 5 to 6 planners in 2019/20. A
vacancy did arise at the start of March 2022 when a Planning
Assistant returned to the Council’s Flooding team for a promoted
post but we have successfully recruited to fill this post, with a new
Planning Assistant beginning at the end of May 2022. 
The team operates on a broadly area basis, with a ‘west’ team
covering the north coast, Three Towns and Arran and ‘east’ team
covering Irvine, Kilwinning, and the Garnock Valley. Each team is
headed by a Senior Development Management Officer, while there
is a planning officer dedicated to the Isle of Arran. 
This arrangement provides senior overview of key issues within
each area whilst allowing for flexibility for officers. It also reflects the
distinctive nature and challenges of serving a large island within a
predominantly mainland authority. This system gives the officers the
chance to engage in a wide range of development management
issues, increasing knowledge and skill base, whilst allowing them to
focus on the ethos of providing timely decisions and first-class
customer service. The Council’s decision-making performance
continues to be class leading with timescales in all classes of
development consistently and significantly lower than the Scottish
averages.
11.1 5.9 5.441.3 12.4 8.1
-
5.0
10.0
15.0
20.0
25.0
30.0
35.0
40.0
45.0
Major Local (NonHH) Householder
Weeks
North Ayrshire Scotland

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15 
Other Development and Decision Types (not subject to processing agreement)
Housing developments – Major 
2019-20 2020-21 2021-22
Number of decisions 1 3 0
Average number of weeks to decision  21.1 9.6 - 
Business and Industry developments – Major 
2019-20 2020-21 2021-22
Number of decisions 0 0 1
Average number of weeks to decision  - - 12 
Housing developments – Local 
2019-20 2020-21 2021-22 
Number of decisions 83 74 83 
Average number of
weeks to decision 
6.0 6.3 6.3
< 2 months Percentage of decisions 97.6% 97.3% 95.2%
< 2 months Average number of
weeks to decision 
5.9 6.2 6.2
> 2 months Percentage of decisions 2.4% 2.7% 4.8%
> 2 months Average number of
weeks to decision
9.2 9.1 9.2 
Business & Industry developments – Local 
2019-20 2020-21 2021-22 
Number of decisions 11 16 10 
Average number of
weeks to decision 
5.1 5.4 6.0
< 2 months Percentage of decisions 100% 93.8% 90%
< 2 months Average number of
weeks to decision 
5.1 5.2 5.5
> 2 months Percentage of decisions - 6.3% 10%
> 2 months Average number of
weeks to decision
- 8.9 10.3 
Advertisements 
2019-20 2020-21 2021-22
Number of decisions 24 10 35
Average number of weeks to decision  3.8 5.9 4.8 
Listed Building and Conservation Area Consent 
2019-20 2020-21 2021-22
Number of decisions 33 28 23
Average number of weeks to decision  5.9 6.0 6.7 
Other Consents and Certificates 
2019-20 2020-21 2021-22
Number of decisions 45 55 49
Average number of weeks to decision  2.4 3.7 4.6 
Local Reviews 
2019-20 2020-21 2021-22
Number of decisions 10 9 8
Original decision upheld – Number 7 7 6
Original decision upheld – %  70% 77.8% 75% 
Appeals to Scottish Ministers 
2019-20 2020-21 2021-22
Number of decisions 1 0 3
Original decision upheld – Number 1 - 2
Original decision upheld – % 100% - 66.7% 
NB: There have been no EIA Developments or Hazardous Substances
applications between 2019-20 and 2021-22

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PM2. Processing Agreements     
2017-18 2018-19 2019-20 2020-21 2021-22
Number of major applications subject to processing agreement 5 2 6 5 1
Percentage of major applications subject to processing agreement 62.5% 50% 75% 55% 33% 
PM3. Early Collaboration     
2017-18 2018-19 2019-20 2020-21 2021-22
Number of applications subject to pre-application advice 193 148 131 126 165
Percentage of applications subject to pre-application advice 35% 24% 20% 28.7% 25% 
PM4. Legal Agreements    
2017-18 2018-19 2019-20 2020-21 2021-22
Major Number 1 0 0 0 0
Major Average number of weeks 13.9 - - - -
Local Number 0 0 0 0 0
Local Average number of weeks - - - - - 
2020/21          The Scottish Government’s Performance Markers Report again awarded us a green rating for the performance markers
relating to processing agreements (PM2), early collaboration with applications and consultees (PM3) and on the use of
legal agreements (PM4) for the 2020/21 reporting period. It noted that processing agreements continued to be offered for
all major applications and for complex local applications; that our report contained a number of examples of continuing
positive pre-application engagement and that we did not determine any applications that were subject to a legal
agreement during the time period. 
2021/22 We continue to encourage the use of processing agreements for all major and relevant local applications and last year 1
out of 3 major applications, four local applications and one other consent were subject to such an agreement. Ensuring
we use processing agreements proportionately assists us to project manage the formal application process and sets out
what is expected of applicants in terms of information needed to reach a decision. The use of Processing Agreements is
promoted and explained on our website  https://tinyurl.com/y2abqudl

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17 
The Council offers free pre-application advice for all applications, which are recorded within Uniform ensuring
consistency of advice. This year 398 pre-application enquiries were logged. Case study B1 provides just one example of
the positive pre-application engagements we have had which contributes to high quality developments in North Ayrshire. 
Pre-application Advice for applicants   https://tinyurl.com/jmw6sw6w 
Again, no applications were determined with a legal agreement. 
Enforcement 
PM5. Enforcement Charter       
2016-17 2017-18 2018-19 2019-20 2020-21 2021-22
Time since enforcement charter published or reviewed (at
31st March) 23 months 9 months 21 months 10 months 0 months 12 months
Indicators and Statistics      
Complaints lodged and investigated   183 148 162 147 124 155
Breaches identified 124 107 96 90 59 88
Cases closed 125 113 210 152 101 149
Notices Served 21 17 10 9 12 13
Direct Action 0 0 0 0 0 0
Reports to the Procurator Fiscal 0 2 0 0 0 0
Prosecutions 0 0 0 0 0 0 
The Planning Service’s Enforcement Charter was updated in March 2021  https://tinyurl.com/2p82mrxf 
Following last year’s downturn in enforcement statistics, which was attributable to COVID restrictions, there has been a slight upturn in cases
lodged and investigated. Due to fewer movement restrictions, more investigation site visits were undertaken and there has been an increase in
breaches identified. This has also allowed the Council to progress existing cases with an approx. 50% increase in cases closed. The Council
has continued to take appropriate action where considered expedient to do so.

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18 
Development Planning
Following the adoption of the North Ayrshire Local Development
Plan, our second local development plan (LDP2), in November 2019 
the Planning Committee endorsed our intention not to begin
preparation of our next LDP under the ‘old’ legislation and regulations
but to prepare LDP3 under the new provisions of the 2019 Act once
they are laid in Parliament and published. An updated Development
Plan Scheme was agreed by Planning Committee in September
2021 which revised the indicative timetable to account for the delay
in the publication of the Local Development Planning Regulations,
which were initially expected to be published in December 2021.   
It is anticipated that the current timetable for producing LDP3 may be
subject to further delay in-line with the publication of the Regulations,
now expected to be “later in 2022”. In the meantime, we are
progressing with scoping work around the content and data
requirements of the Evidence Report and developing a Participation
Strategy for LDP3, including through discussions with other local
planning authorities at the same stage of plan preparation (see case
study D2). 
A number of monitoring workstreams are being progressed which 
will inform the Evidence Report. Ongoing audit work includes on town
centres, local nature conservation sites and landscape areas, GP
and school capacity, employment land and housing land. Our
2020/21 Housing Land Audit was published in February 2022 after
being agreed with Homes for Scotland as we continue to work closely
with the housebuilding industry to deliver new homes in North
Ayrshire. 
Another key focus of the Strategic Planning team during 2021/22 has
been the adoption of Development Frameworks for two of the LDP’s
Strategic Development Areas at Ardrossan North Shore and
Hunterston. The LDP calls for co-ordinated action and a
masterplanned approach at Hunterston and the Planning Service has
worked alongside site owners Peel Ports and other stakeholders to
bring forward a Framework which supports the site’s development
and to promote Hunterston as a ‘National Development’ within the
National Planning Framework (NPF). 
Finally, responding to the Scottish Government consultations on
Draft NPF 4, proposals for regulations and draft guidance on local
development planning, open space strategies and Play Sufficiency
Assessments was a significant undertaking for the Strategic Planning
team in the final four months of 2021/22. The team engaged with
services across the Council, including through the preparation of
topic-specific briefings, to ensure a comprehensive response to
NPF4 was submitted covering a range of different topics. The
Strategic Planning Manager also led on responding to the
consultation on Local Place Plan regulation for Heads of Planning
Scotland in June 2021. 
 LDP webpage: https://tinyurl.com/yymlblen 
 Development Plan Scheme:  https://tinyurl.com/y6a2g933

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PM7. Local Development Plan 2020/21            
PM8. Development Plan Scheme 2020/21      
2016-17 2017-18 2018-19 2019-20 2020-21 2021-22
Age of local development plan at end of reporting period 
(requirement: < 5 years) 
2 years,
10 months
3 years,
10 months
4 years, 
10 months 4 months 1 year, 
4 months
2 years, 
4 months
Will the local development plan be replaced by its fifth anniversary
according to the current development plan scheme?  Y Y N Y Y N
Was the expected date of submission of the plan to Scottish Ministers in the
Development Plan Scheme changed over the past year?  N N N N/A N/A Y
Were development plan scheme engagement/ consultation commitments
met during the year?  Y Y Y N/A N/A N/A 
Land Supply and Development 
NB. Latest Housing Land Audit covers 2020/21
Indicators & Statistics 2015-16 2016-17 2017-18 2018-19 2019-20 2020-21
Established housing land supply (units)  8800 9249 9110 8620 9115 8665
5-year effective housing land supply – programming (units)  2674 2405 2443 2491 2558 2654
5-year effective housing land supply – total capacity (units) 7012 4984 4714 5099 4888 4697
5-year housing supply target (units)  2090 15851 15851 15851 2036² 2036²
5-year effective housing land supply (years)  6.4 7.6 7.7 7.9 6.3 6.5
Housing approvals (units) 580 451 551 378 892 965
Housing completions over last 5 years (units) 1553 1305 1320 1447 1445 1425
Marketable employment land supply (ha)  - 416 416 416 416 514³
Employment land take-up (ha)  - - - - - - 
1 Housing Supply Target updated from Local Housing Strategy 2018-22 agreed by Cabinet 12 December 2017
² Figure from adopted Local Development Plan (November 2019)
³ Figure from draft Employment Land Audit 2021 following review and reclassification of all employment sites.

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20 
PM11. Regular and Proportionate Advice
2020/21        The Scottish Government’s feedback on last year’s PPF acknowledged that work to update and rationalise non-statutory and
statutory supplementary guidance was ongoing, with a draft policy guidance note on new housing development in the
countryside being published and that we continued to develop advice on climate change in response to the council’s declaration
of the Climate Emergency. 
2021/22  A comprehensive review of our supplementary and other planning guidance is ongoing following the adoption of the Local
Development Plan, which forms the basis of our proportionate approach to providing policy advice, in November 2019. The
overall aim is to update, streamline and reduce the amount of guidance. In June 2021, a new policy guidance note on new
housing in the countryside was adopted and in February 2022 a Design Guide for a self-build scheme in Millport was revised.
Work to prepare guidance on climate change and sustainability will be prepared this year following the publication of the
Council’s strategy on this important subject and in line with NPF4. 
 Planning Guidance: https://tinyurl.com/yajqprto 
PM14. Legacy Cases 
2019/20        At the end of March 2021, the number of legacy cases (applications over 1 year old) remained at one. This remaining legacy
case relates to a key regeneration project under development and the applicant has indicated the intention not to withdraw the
application.
2020/21  No change.  
Officers continue to ensure that all new applications are progressed effectively, pro-actively managing cases using a range of
approaches including weekly programming meetings, time management of casework, use of processing agreements, and pre-
application discussions to enable ‘right first time’ submissions. We continue to focus on negotiating out issues which, in the past,
would have resulted in S75 obligations, which limit the likelihood of an increase in legacy cases in the future.   
2016-17 2017-18 2018-19 2019-20 2020-21 2021-22 
Number of cases cleared during reporting period 3 2 0 1 0 0 
Number remaining 4 2 2 1 1 1

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21 
PM15. Developer Contributions
2020/21     The Scottish Government feedback rated us ‘green’ against this Performance Marker, noting that we do not routinely require
developer contributions as a means to encourage investment in North Ayrshire and that where contributions are required, the
LDP policy sets out the requirements. 
2021/22  As noted last year, to support development and regeneration in North Ayrshire we do not routinely require developer
contributions. The LDP expects most of the new development to be directed towards sites that have infrastructure or services in
place. Where further provision is required, the Supporting Development Objective: Infrastructure and Services policy within the
LDP (p.16) sets out clear and proportionate expectations and the need for relevant assessments is highlighted alongside each
development site where potential infrastructure deficiencies are known. The Council’s position with regard to education capacity
is currently being reviewed. 
Local Development Plan https://tinyurl.com/y8e79jgn

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22 
Part 3 – Service Improvements
Delivery of service improvement actions committed in previous year and planned service improvements in 2022/23 
2020/21 Commitment Progress   2022/23 Commitment
Ayrshire Growth Deal: Support
the Director of Growth and
Investment in the implementation of
the Ayrshire Growth Deal in North
Ayrshire and the wider growth and
investment opportunities. 
Progress Masterplan for Hunterston
in partnership with site owners.  
✓ Development Frameworks for
Ardrossan North Shore and
Hunterston approved at Planning
Committee in April 2021 and
December 2021 
✓ Planning represented on
Programme Boards for Growth Deal
projects. 
Repositioning
the Planning
Service to
promote
Placemaking
Continued commitment for 2022/23 with
focus on supporting delivery. 
Support economic recovery and
renewal by contributing to a cross
service/Council approach to
economic development, centred on
placemaking and Community
Wealth Building.
 Ongoing. Planning represented
on the Regeneration Sounding
Board and Inward Investment
Group.   
Supported plans for £100m plus
investment in a new global
manufacturing centre at Dalry,
announced during COP 26. 
Repositioning
the Planning
Service to
promote
Placemaking
Continued commitment for 2022/23 with
focus exploring the alignment of Planning
and Community Wealth Building, including
in context of NPF4. 
2021/22 2022/23

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23 
Development Management:
Continue to provide an efficient and
effective Development
Management Service. 
✓ Sector leading performance
maintained  Driving
Improved
Performance
Continued commitment for 2022/23
Service Delivery: review changes
to service delivery necessitated by
COVID-19 and new working
patterns to identify potential
opportunities to improve robustness
of service delivery. 
✓ see Case Study B1 
Driving
Improved
Performance
Continued commitment for 2022/23
including further improvements to
communication processes, especially in
relation to the handling and publishing of
public comments online, are planned.
Development Planning:  Following
the timetable set out in the
Development Plan Scheme,
develop Evidence Base to inform
LDP3. 
Explore how Community Wealth
Building can be embedded within
the new LDP.   
 Development Plan Scheme
revised to reflect delays in
implementation of new legislation
on Local Development Planning 
A number of audits are ongoing  to
inform the Evidence Report and
next LDP
Promoting the 
Plan-led System
Continued commitment for 2022/23 with
focus on promoting a corporate approach
to developing LDP3.

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24 
Workforce Information at 31st March 2022 
Tier 1
Chief Executive
Tier 2
Director
Tier 3
Head of Service
Tier 4
Manager 
Head of Planning Service     See Appendix 1 
Headcount Chartered
RTPI
Licentiate
RTPI All
Development Management 3 1 5*
Development Planning 2 2 4
Technical Support   4
Total (inc. Senior Manager) 5 5 14
*One vacant post in Development Management at 31st March 2022 which has subsequently been filled. 
Age Profile
Under 30 2
30-39 3
40-49 5
50 and over 4 
Planning Committee Information 
Committee & Site Visits Number per year
Full Council meetings 9
Planning committees 10
Area committees n/a
Committee site visits 0
Local Review Body 8
Local Review Body site visits 1

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25 
Appendix 1 – Corporate Structure
(at May 2022)

Page 30

Our Contact Details
For more information or advice, please contact: 
Planning Services
North Ayrshire Council
Cunninghame House,         
Friars Croft,
Irvine, KA12 8EE 
Tel: 01294 310000
Email: eplanning@north-ayrshire.gov.uk 
Web: www.north-ayrshire.gov.uk 
This Planning Performance Framework can be made available in other formats such as on audio tape, on CD, in Braille or
in large print. We can also provide it in other languages if you ask us to.