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Budget Engagement

North Ayrshire Council · 12 February 2025
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NORTH AYRSHIRE COUNCIL 
12 February 2025   
Council 
Title:    Council Budget 2025-26 Engagement Findings 
Purpose:  To consider the findings from recent Budget Engagement to
inform decisions on the 2025-26 Council Budget. 
Recommendation:  Council agrees: (i) To consider the findings from recent
budget engagement to inform the 2025-2026 budget. 
1 Executive Summary
1.1 North Ayrshire Council is due to consider budget proposals for 2025-26 on 26
February 2025.  We have statutory duties under legislation to consider the impact
of proposed decisions on people who use our services.  In addition, early
engagement supports Our Council Plan 2023-28 priorities “Communities and
Local Democracy” and “A Sustainable Council” through involving our residents
early in decision making processes.
1.2 An extensive programme of engagement took place between 10 October and 25
November 2024 including surveys across six main themes as well as in person
and online focus groups.  The approach was designed to support our residents
to contribute their views, make the surveys more accessible and avoid digital
exclusion.  
1.3 The six main themes each included a number of proposals and are:
• Additional Council Tax Levy on Second Homes
• Community Facilities and Car Parking
• Schools and Related Services for Children and Young People
• Service Delivery
• Taxes and Levies
• Waste Services
1.4 This has resulted in 4,461 responses across the six themes, more detailed
feedback on proposals and considerable engagement with community groups
across North Ayrshire.  The engagement has also enabled our residents to bring
petitions on specific options to the Audit and Scrutiny Committee and Cabinet,
demonstrating a high level of engagement with democracy within our
communities.

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1.5 This information has been examined by Officers in order to develop proposals
for consideration by Elected Members in setting the budget on 26 February. In
parallel, it is used to inform the Equality and Children’s Rights Impact
Assessments (ECRIAs) at each stage to ensure we fully consider the impact of
proposals on our residents.
2 Background
2.1 At a Special Council Meeting on 9 October 2024, Council noted the intention for
earlier and more detailed engagement on our possible budget options. 
Engagement took place between 10 October and 25 November 2024.  This
approach enabled respondents to provide informed responses and gave greater
opportunity for findings to be considered by Elected Members prior to Council
considering its 2025-26 budget on 26 February 2025.
2.2 We have a statutory duty to consider the impact our policies, including budget
proposals, may have on those with protected characteristics (Equality Act 2010),
our island communities (Islands (Scotland) Act 2018) as well as the socio-
economic impact on our residents (Fairer Scotland Duty (2018), the Consumer
(Scotland) Act 2020) and the possible impact on the rights of children.  
2.3 We also consider the potential impact on those who are care experienced
following Council’s decision in December 2023 to treat care experienced as a
protected characteristic in North Ayrshire Council.  
2.4 These areas were included within the question set of each survey and the
responses given are being considered in developing budget proposals. 
2.5 Services from across our council contributed to the development of the approach. 
The engagement supports our Council Plan priorities of “Communities and Local
Democracy” and “A Sustainable Council”.
3 Approach
3.1 The aim of our approach was to ensure we gained a high number of informative
responses from across our diverse communities in North Ayrshire.  This was
achieved through online surveys and in person engagement.  We used a cross-
service collaborative approach to improve on previous approaches, develop the
surveys and engage our communities.
3.2 The consultation was publicised through our website, press releases and on
social media.  Of the 68 posts on social media, we received 81,891 impressions,
211 reactions, 178 comments and 256 shares.  
3.3 This refreshed approach resulted in an increased response.  Whereas in 2024
we received 200 responses through our Budget Challenge tool for the 2024-25
budget engagement in addition to substantial engagement with our community
groups, this year we received 4,461 responses in addition to community
discussions.  A breakdown per theme is shown below:

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Theme Number of
individual
responses
Appendix
Number
Additional Council Tax Levy on Second Homes 507 Appendix 1
Community Facilities and Car Parking 1,850 Appendix 2
Schools and Related Services for Children and
Young People
714 Appendix 3
Service Delivery 254 Appendix 4
Taxes and Levies 398 Appendix 5
Waste Services 738 Appendix 6
3.4 A more detailed overview of responses to each of the six areas is included within
the appendices. The numerical data was analysed using Power BI analytical
software.  The open field questions, which included a considerable volume of
information of over 10,000 words for some surveys, were manually examined by
officers. Demographic information was captured including locality and equalities
information.  It is important to note that the 4,461 responses do not equate to the
same number of respondents, as more than one survey is likely to have been
completed by several individuals.
3.5 The surveys were divided into six themes to improve the quality and range of
responses.  Specifically, this was to:
• Minimise survey fatigue as respondents could select the areas they wanted to
respond to quickly.  
• Improve accessibility, as it was easier to support paper and telephone
responses through our frontline services and Customer Contact Centre.
• Ensure a more balanced range of responses across each survey and a higher
completion rate.  (A single survey may have led to the initial questions being
answered fully with less detailed or partial responses for later questions.)
4 Community Groups
4.1 We consulted with a range of community groups across North Ayrshire, some on
multiple occasions and at various locations across our area.  We reached as
broad a range of community groups as possible.  Most of the community
engagement was in person, however there were opportunities for video calling
to ensure as many people as possible could contribute their views.  The feedback
from these groups is included under each theme in the appendices.  Groups
consulted include:
Group Type of
Engagement
Additional Support Needs (ASN) Young People In person
Arran Outdoor Education Centre Stakeholders In person
Arran Youth Foundation In person
Champions Board (Care Experienced Youth Voice Groups
across North Ayrshire) In person

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Employee Disability Forum In person
Equal Supported Employment In person
Joint Cabinet In person
Healing Hearts Bereavement Group In person
Locality Based Groups including Men’s Shed, She Shed
and LGBT Youth. In person
Long Covid Group In person
New Scots In person and 
Online (Zoom)
North Ayrshire Federation of Community Organisations
Executive Group  Online (Teams)
North Ayrshire Network, North Ayrshire Inspection Panel
and North Ayrshire Service Improvement Groups Online (Teams)
Older People’s Voice Network In person
Parent Council Chairs (representative group) Online
Primary 7 Pupils including Pupil Parliament and House
Captains In person
Redburn Grove Tenant’s Group In person
The First Steps Programme In person
We Work for Families In person
Members of the Scottish Youth Parliament and Executive
Committee  In person
Young People involved in Active Schools Leadership
programmes In person
Youth Conference In person 
4.2 In addition, several petitions have been considered by the Audit and Scrutiny
Committee and have been referred to Cabinet relating to some of the proposals
including:
• Saltcoats and Ardrossan Libraries
• Parking charge enforcement in Kilwinning
• Dreghorn Library
• Beith Library
• Eglinton Park

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5 Results
5.1 Information gathered from the engagement process is available within the
appendices which includes information for each area consulted on as well as a
broad selection of comments received.
5.2 The increased response rate and detailed feedback from respondents shows
that our approach to consultation is improving.  Ensuring specific options were
consulted on, rather than generic areas, appears to have gained a higher level
of engagement from our communities.  As a result, the information received is
more targeted to the possible budget options and more informative.
5.3 It appears in many areas our residents and other respondents acknowledge the
challenges being addressed by our council.  In addition, the high response rate
to the ‘Community Facilities and Car Parking’, ‘Waste Services’ and ‘Schools and
Related Services for our Young People’ themes, indicates a particular interest in
these areas.
5.4 Other areas such as ‘Additional Council Tax Levy on Second Homes’ have
received a high response rate from the Arran locality.
5.5 The earlier consultation has provided more time for Officers and Elected
Members to:  Consider and refine the budget proposals for consideration by
Council on 26 February; Inform our ECRIA screenings and full assessments as
required for each proposal; and inform future approaches to consultation to
continually improve how we consult with all groups across North Ayrshire.  As a
result, we are confident the approach, analysis and use of this information
ensures the views of our residents and visitors will inform our Council’s 2025-26
budget process.
6 Proposals
6.1 Council agrees: (i) To consider the findings from recent budget engagement to
inform the 2025-2026 budget.
7 Implications/Socio-economic Duty
Financial
7.1 The budget engagement with our communities informs the Council’s budget
setting process for 2025-26.
Human Resources
7.2 There are no human resource implications arising from this report.

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Legal
7.3 We have statutory duty to consider the impact our policies, including budget
proposals, may have on those with protected characteristics (Equality Act 2010),
our island communities (Islands (Scotland) Act 2018) as well as the socio-
economic impact on our residents (Fairer Scotland Duty (2018) and Consumer
(Scotland) Act 2020).
7.4 It is unlawful for public authorities to act in a way that is incompatible with the
United Nations Convention on the Rights of the Child. Assessing the impact of
proposals on children’s rights helps to support good decision making and
practice and ensure that decisions are necessary and proportionate when
balanced against any impact on children’s rights.
Equality/Socio-economic
7.5 The consultation takes account of our legal obligations stated under 7.3 and 7.4.
Climate Change and Carbon
7.6 There are no climate change and carbon implications arising from this report.
Key Priorities
7.7 The consultation supports the two Council Plan priorities of “Communities and
Local Democracy” and “A Sustainable Council” in addition to the wider delivery
of the Council Plan.
Community Wealth Building
7.8 There are no Community Wealth Building implications arising from this report.
Consultation
7.9 Engagement undertaken with communities in North Ayrshire has informed this
report and appendices. 
Aileen Craig
Head of Service (Democratic) 
For further information please contact Isla Hardy, Senior Manager (Policy,
Performance and Democracy), on 01294 324035 or email IslaHardy@north-
ayrshire.gov.uk.

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2025 to 2026 Budget Engagement Findings
Proposed Implementation of an Additional Council Tax Levy on Second Homes
Appendix 1

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Contents
About this Document / Method .......................................................................................................................................................................... 2
Demographics ................................................................................................................................................................................................... 3
Survey Responses ............................................................................................................................................................................................. 5
Engagement Group Feedback .......................................................................................................................................................................... 24
Equalities – Overview of Survey Responses by Protected Characteristic ............................................................................................................ 25

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About this Document / Method
This document contains the summarised feedback from the 2025 to 2026 Council Budget Engagement undertaken between 10th October and 25th
November 2024.  It contains survey findings, engagement group feedback and where relevant, comments from trade unions.  
Due to the scale of the consultation, information has been analysed by theme as per the surveys issued: 
1. Additional Council Tax Levy on Second Homes (this report)
2. Community Facilities and Car Parking
3. Schools and Related Services for Children and Young People
4. Service Delivery
5. Taxes and Levies
6. Waste Services 
This approach is more comprehensive than providing a single statistics or feedback document and enables quicker distribution to Elected Members
and Officers for consideration. Please note:  As the survey was divided by theme, if there is a need to combine findings across the engagement
exercise caution should be used to ensure reference is made to the number of responses, rather than number of respondents.
Open field questions produced an extensive amount of feedback, running to at least 10,000 words per survey.  To make this manageable, this
feedback has been examined manually and summarised for each question.  As well as the summary, key examples of feedback are then quoted for
each question to ensure the voices of our communities are directly visible.  This text is as received by our respondents.

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Demographics

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Survey Responses 
1. Do you think North Ayrshire Council should charge a council tax premium on top of
regular council tax rates for second homes? 
2. Please give reasons for your answer to Q1
SUMMARY OF RESPONSES:
- Local economy and tourism impact. Many comments highlighted that second
homeowners contribute significantly to the local economy, especially through tourism.
They said increased taxes on second homes may discourage visitors and negatively
affect local businesses and trades, potentially harming the fragile economy of islands
like Arran and Cumbrae.
- Fairness: There were a wide range of views about whether second homeowners should
be pay an additional council levy, with some arguing that they already contribute via
council tax and should not be taxed more for services they don't fully use. Others believe
that higher taxes are justified, as second homes sit empty and exacerbate housing
shortages for locals, particularly young people trying to get on the housing ladder.
- Affordable housing: A number of comments focused on the need for more affordable
housing for island residents, particularly for young people and workers, as second
homes are seen as contributing to inflated housing prices and limited availability. 
‘I live on the Isle of Arran. Having so many second homes on the island has meant that
many people have been priced out of being able to live and work here. There is a crisis in
terms of working age people on the island. The status quo is not sustainable for Arran
and I am supportive of any measures that would deter future purchases of second
homes and ensure that current owners are contributing appropriately to the local
economy.’

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‘This is simply a revenue raising proposal to Tax residents who own more than one home
and there is no evidence at all that making these homes available to the open market will
make them available to people who can afford them. It will have a chilling effect on the
economy of both Arran and Cumbrae in that a number of people who are economically
active will sell or abandon their second homes to detriment of the well-being of
businesses on the islands This will depress the value of other homes on the islands as
potentially the market will be flooded with the sales of second Holmes that persons can
no longer afford No evidence has been given that extra tax will not be diminished by
behavioural changes such as converting the second home into a self-catering property
or in case of married individuals realign the ownership of their individual homes.’
‘I live on an island where the majority of certain areas on this island are second homes.
There is a difficulty for those who work on the island to find homes either to rent or buy. If
there was more homes then shortages in the care sector may be able to be fulfilled.’
‘I understand the reasoning. However many of the properties which are second homes
on Cumbrae are small. Those who own them are not wealthy. Many have had them for
years and chose to holiday here rather than go abroad where they would have had cheap
package holidays and guaranteed sunshine. I am in my 70s and have friends who have
owned these small flats for decades. They have supported the island's businesses
through thick and thin and continue to do so. Some have bought these properties with a
view to retirement. We pay council tax to support local needs. Bin collection, schooling,
street lighting, upkeep of facilities. The second homeowners hardly use bins, have no
children needing educated here and are a very light burden financially. There is a case
perhaps for a heavier tax on those with second homes that are depriving locals of family
sized homes. If you own a 2/3 bedroom accommodation then you are depriving a local
family from that home, so perhaps a higher rate of tax could be implemented.’
‘I reside on Arran there are a huge number of second homes and not enough homes for
working people on the island. All business’ struggle to find staff as there is no
accommodation for them but homes lying empty especially over the winter which
doesn’t bring revenue to the island.’
‘If people can afford two houses, they can afford a double tax.’
‘There is a distinct lack of housing available on Arran. Second homes sit empty for long
periods of time, not contributing to the local economy. Our young people have very little
chance of getting affordable housing on Arran, so end up moving away.’
‘There are over 50 homes for sale on Arran, many for considerable periods of time. Many
are at prices far below an equivalent price locally in . While there is a lack of
affordable housing especially for rental on Arran, the housing market is depressed,
either because of limited local people with jobs with high enough income, more people
leaving and the devastating impact that the ferry system is having on residents and
businesses. I can accept an increase in the council tax will bring welcome money to the
council, but even more houses for sale will not help Arran, there is simply no one
wanting to buy them frequently. The number of houses on Arran is beyond the number
needed for the local population, while many complain of the proportion of second
homes on Arran, the number of residents per home is also low. Our bungalow was built
in  as a second home and has never been a main residence, it is not taking a home
away from the community.’

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‘Most of the second homes on Arran are of an unaffordable type for social housing so
this is pointless unless they are being used to rent out as a business (I would suggest this
is where you look rather than folk like us who don’t get commercial gain from our
property) If you try to force house sales the very people who can afford to support the
local through hospitality, economy & trades will be gone, and with that more youngsters
will leave the island through lack of jobs. Increasing council tax is nothing more than
another wealth tax. ‘
‘Second homes bring much needed revenue to Arran for hospitality and trades. Income
for this would be minimised if rely on residents.’
‘Having lived on the island for 40 years I have seen house prices soar out of the reach of
my friends' children. Workers coming here can't find rented accommodation. At the
present time, a certain estate agent is actively pushing up house prices here by getting
people with a lot of money to make silly bids for second homes, with a knock on effect to
the whole housing stock. Unfortunately even this measure isn't going to put off the very
rich.’
‘As owners of a second home we would be forced to reduce the money we at present
willingly spend on supporting the community on Arran. The services we use of local
trades people - grass cutters, window cleaner, hedge cutter, carpet cleaner, painter and
decorator, supplier of fuel, supplier of wood would all have to be curtailed. We would
bring cheaper food on to the island as money would require to be saved - thus reducing
the revenue of local shops. Given that we do not use the council’s provision of schooling
this is an unfair tax on second homeowners. Given we use less of the bin collections as
second homeowners this is an unfair tax on second homeowners. Given we bring to the
island as second home owners friends and family who are members of the local golf
club, who eat in restaurants, who support local businesses, who pay to use the
swimming pool in the local hotel, who pay money to carry out holiday pursuits such as
kayaking, who use the facilities of Auchrannie it seems totally unfair to penalise second
home owners who in every way help the economy of this fragile island. ‘
‘It's not good when people who live locally can't find anywhere to live when a third of
homes on Arran are standing empty most of the time.’
‘So many people who work on the island or wanted to work on the island are looking for
accommodation and some have to leave the island or can't accept an offered job
because they don't can't find any place to live. So many of the second homes are empty
most of the time and because the owners are not here, they don't contribute to the
island economy enough. It would be much better for the economy if they rented a room
for the few weeks they spend on the island.’

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3. If you have answered yes to question 1, what do you think the maximum premium
North Ayrshire Council could charge should be?  More information: - 50% premium
is the same as one and a half times the normal rate of council tax. - 100% premium
is double the normal rate of council tax. 
Premium Number of responses
0% 29
10% 3
20% 1
25% 3
50% 37
100% 145
150% 1
200% 11
300% 3
500% 1
1000% 1 
Text Comments
• 500000
• multiple layers 
• Perhaps variable based on the banding of the properties. Larger properties
could absorb a large %age. 
• Vary according to house size/band 
4. Please give reasons to your answer for Q3
SUMMARY OF RESPONSES:
The comments reflect a wide range of opinions on an additional council tax levy for
second homes, with a focus on balancing the economic benefits of second homes to
local tourism and businesses against the need for affordable housing for residents. Key
points included a desire for higher taxes (up to 100%) to deter second homes from
sitting empty and potentially open up the housing markets on the islands with some
advocating for even higher rates to make it financially difficult for second homeowners
to retain properties. Others suggested that second homeowners can afford the extra tax
and should contribute more. However, there is also concern that excessively high taxes
could negatively impact the local economy, particularly if second homes are important
for tourism, and that any increase should be carefully managed to avoid harming long-
term residents, especially pensioners or families relying on second homes passed down
through generations. 
‘There is a need for more financial input in the communities where second homes and
the roads, local resources including medicines/health is being drained and so support in
these areas would enable local communities to thrive.’
‘This would bring in extra revenue to the council and also perhaps deter people buying a
second home to sit empty for the majority of the year.’

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‘100% premium is not a big enough for most second homeowners to take notice.’
‘Should be at least 100%.’
‘If you can afford to run 2 homes you can afford double tax. Hopefully, it would
discourage second homeowners.’
‘It's a good way of the council being able to increase its revenue without affecting people
who are struggling.’
‘This may act as a deterrent for people only using the houses as holiday homes.’
‘50% on my house is only £50 a month, which isn't going to put off a lot of buyers. Even
100% is affordable. 200% is £200 a month, which would make me stop and think about
buying a second home here.’
‘There is no justification for an increase. It would be detrimental to the economy of the
island.’
‘There is a balance to be struck between the importance of second homeowners to the
local economy and an understanding that many will be family homes passed to the next
generation , against the needs to the wider local community.’
‘Second homeowners are to be encouraged as they cost the Council virtually nothing
and apart from bin collections, they are costing a lot less than permanent residents so
there is a case for charging them a discounted rate instead of trying to justify charging
them more. A great percentage of second homeowners are pensioners who would be
put under extreme financial pressure if their rates doubled. Many will already be
struggling with the cancelling of the winter fuel allowance’
‘Because we should be discouraging people from owning but not utilising their second
homes. We should make it financially very difficult for people keep a second home
exclusively for their own use.’
‘Second homes are often bought by rich people - I know enough examples where 50 plus
% of the asking price were paid for a house even without having seen it. This inflates
house prices enormously and makes it unaffordable for young island
families/workers/young people to rent or buy a property.’
‘If there is to be additional council tax, 50 % would seem to be fairest . Is it possible to do
it based on house value / council tax band ? I know there's a lot of small , cheaper flats in
Millport used as holiday homes, some passed down through generations - but there are
also family sized, far more expensive homes . Perhaps those with properties band c and
over?’
‘Fair enough to have a small premium on the people who have a second home but 50%
or 100% is way too much.’
‘Possibly a bit less than 50%. This would make enough of a difference to the Island's
revenue but should not be too onerous a financial burden on owners.’
‘Many of the holiday flats in Millport are tiny - too small for full time occupation other
than perhaps by a single adult - and will be band A. I have no problem with these being
second homes, indeed many were built for this purpose. Larger flats and houses with the
potential to be family accommodation should be taxed more, especially in areas such as

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Arran where there is a real shortage. Suggest a sliding scale with 100% applied to the
larger properties.’
‘Second homes are killing the community on Arran. The owners must be fairly well off to
afford to keep two homes so I think that they should contribute more to the local
community.’
‘I believe that if somebody has the income to afford a second home, they likely have the
income to afford 50% more on council tax. Raising it to 100% makes this less attainable
for people and hopefully acts as a deterrent.’
‘If you can afford to have a second home, you can afford to contribute more towards
local amenities. A second home can have a negative impact on rural areas with poor
housing availability.’
‘If people can afford a second home, they can presumably afford a higher council tax
charge. The tax premium could be higher, however, it's probably best to monitor the
effects of the 100% premium before considering a further increase. Arran has an acute
affordable housing crisis and the extra revenue raised could alleviate this. The
consultation exercise states 40% of the funding raised is to be ring-fenced for Affordable
Housing across North Ayrshire. Around 80% of second homes within North Ayrshire are
located in Arran and Cumbrae and I feel that the Islands should get the benefit of this
proportion of the money and Arran should have its own ring-fenced Affordable Housing
Fund before it is made available to the rest of North Ayrshire. Also, this revenue should
be made available for properly constituted groups such as the Arran Development Trust
to construct more Affordable Housing on the island, before funding for any other
Housing Associations or the Local Authority are given access to it. In monetary terms,
the figure that could be made available for more affordable housing would be in the
region of £1m per annum. As the Islands will deliver the increase and bulk of the
revenue, they should be entitled to the bulk of the benefit first; both in terms of
affordable housing and services.’

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5. If you do, or were to, own a second home, please tell us what you would do if the
applicable rate of council tax were to increase, and the ‘thresholds’ to be classed
as self-catering holiday accommodation for non-domestic rates purposes stayed
the same?  More information: the current threshold for defining premises as self-
catering holiday accommodation liable for non-domestic rates is it must be
available to let for 140 days or more and actually let for 70 days or more in the same
financial year.

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6. Please tell us how you think changes to council tax might affect businesses in your
area.
SUMMARY OF RESPONSES: 
The comments received in the survey show a concern about the potential negative
impact on businesses of a levy, particularly in tourist-dependent areas like Arran or
Cumbrae. Many respondents highlight that second homeowners contribute significantly
to the local economy, spending on local businesses such as shops, restaurants, and
trades. Some felt that a potential decrease in second home ownership could lead to
reduced tourism, lower spending, and closures of businesses, especially during off-
peak seasons. However, some see a possible upside, suggesting that if these homes
were rented out long-term, it could provide affordable housing for locals and attract
more permanent residents, which might help businesses by providing a stable
workforce. 
‘Slight reduction in available short term rental properties would not have a massive
impact on businesses. Important the balance is correct, as decimating the holiday let
market would have a knock on effect on every business on Arran. Less available holiday
lets may increase occupancy in local hotels & B&B's.’
‘Cumbrae holds its own data zone in SIMD statistics. It has a very fragile economy which
is dependent on income received from tourism. There surely has to be acknowledgment
of this fact. Take the tourism away and the island will decline further. Also the
recognition that if more housing became available to purchase or rent on the island the
deprivation will still exist and in fact be increased. Many islanders do not have sufficient
income, hence food larders, fuel poverty etc. They would not be able to purchase any
new properties to the market and there would be many islanders who would lose income
from holiday lets, cleaners who would not be needed, laundry that would not be needed
etc. The businesses would all suffer. Maybe a recognition is needed that North Ayrshire
consists of areas with different economic characteristics.’
‘An increase in council tax revenue would help protect other services, which in turn help
the whole of the local economy including all businesses. If more properties become
holiday options, this could increase revenue for tourism based businesses, and local
tradesmen.’
‘This change may encourage people to sell their second homes, especially those used
as self-catering accommodation. This could have a detrimental effect in the area as
there could be less accommodation available to tourists.’
‘If people are forced to sell homes, then island would need to rely on income from
islanders. Also only very wealthy could afford second homes and they often spend less
time on island contributing to community so more empty houses and less money in
islands.’
‘Accommodation is vital to people looking for employment on the island. At the moment
available vacancies are not being taken because the applicants cannot find
accommodation.’
‘Most second homeowners accept we pay a premium for everything on Arran, but faced
with large Council Tax rises it will be necessary to bring cheaper goods, materials &

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employ trades from the mainland. We will also need to budget how much we now spend
in restaurants & local shops so these will be affected also.’
‘It is causing second homeowners and holiday homeowners to put their houses on the
market. This will result in less holiday makers to spend their money in the shops and
restaurants etc. so that will have a big impact on the economy of the Island.’
‘If the empty houses were fully occupied, I don't think there would be a huge impact on
local businesses.’
‘If the raised council tax achieved its presumed aim to reduce second home ownership
perhaps local property prices would fall, but I suspect that the disposable income of the
owners may also fall and have an effect on retail, hospitality, building maintenance
businesses. If all the second homes were occupied full time, then the local authority
would have increased expenditure too.’
‘As a resident on the Isle of Arran, raising the council tax would greatly affect the local
economy. Second homeowners bring a significant amount of finance to the island and
helps local businesses.’
‘Property market would be badly impacted and house values would drop. Local shops,
hospitality businesses, Plumbers, electricians, joiners, builders, gardeners, window
cleaners would all lose customers if they lose second homeowners and the council
would see a reduction in income and a probable increase in expenditure as permanent
residents would use more council services than second homeowners.’
‘Business would be boosted as there would be more permanent residents. This would
give all year round business with locals using local businesses. It would also mean an
increase in hotels, guesthouses and proper B&Bs turnover.’
‘Freeing up empty homes for either long term letting or holiday letting would benefit
businesses because it would help alleviate the staff shortages by providing housing or
providing more tourism accommodation - both of which we need on Arran.’
‘It would be good for businesses (pubs, restaurants, shops...) to have customers all year
around and not only being flooded during the busy summer month. It would have a
positive impact on communities if more houses were inhabited by people living and
working on the island all year.’
‘I think that businesses in our area would be adversely affected by more permanent
homes because this would bring a lack of tourism which is the only industry on our
island.’
‘Arran is predominantly a holiday island and if you over tax the homeowners then they
will just sell up and move elsewhere. We are already seeing the rental market in places
like Edinburgh spiralling out of control due to meddling. Perhaps if more of these houses
do come on the market then more islanders could possibly buy them but there then
would be more benefits to pay out as a lot of islanders would lose their job as they work
in the rental/holiday sector.’
‘Speaking for Millport, holiday homes have been the life blood of the island and many are
used by various family members and friends bringing trade to the island for generations
even if a main holiday is taken abroad. It would lead to a loss of trade all round if these
holiday homes were lost.’

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‘If the revenue used can be used for affordable housing, more workers could settle on
the island and businesses would be able to employ the workers they need to operate to
their business potential. Many businesses and organisations currently have to provide
live-in accommodation for team members. This is very costly and affects business
sustainability. Health care, and education could also be delivered more effectively. More
jobs could be created in trades, garden maintenance etc. There are currently shortages
of workers in all sectors and island infrastructure is in a fragile state.’
7. Please tell us how you think changes to the maximum council tax rate for second
homes might affect your local area (social, economic, environment, community,
cultural, enterprise).
SUMMARY OF RESPONSES:
The comments indicate differing perspectives on the potential impact of a council tax
levy on second homes. There were concerns over the negative economic consequences
of discouraging second home ownership, as many second homeowners contribute
significantly to local businesses, particularly in off-peak seasons. Respondents worry
that higher taxes could lead to property sales, creating a glut of empty homes, reducing
tourism, and causing local businesses to suffer, with potential job losses and economic
decline. Some see the possibility of more permanent residents and affordable housing,
which could benefit the local community, reduce crime, and encourage local enterprise.
A number of respondents felt that a levy could change the social fabric of island
communities, leading to a decline in both economic activity and community spirit.
‘More opportunity for local people who live and work on Arran being able to rent or buy
homes that become available, as house prices will inevitably take a slight drop. This will
stop people having to leave the island as they cannot afford homes and boost the local
economy by providing a workforce where unemployment is currently almost zero.’
‘I would hope that this would boost the local economy as more working age people
would be able to live and work on Arran. Many second homes lie empty for much of the
year and are therefore not contributing to the local economy in any way.’
‘If this proposal results in less second Homes being available for personal use or in other
cases being available for self-catering use this will have deleterious effect on Economy
of in particular the Islands in that it will restrict the number well-off tourist and families
from spending money on the businesses on the islands.’
‘So much depends on whether the council tax premium is high enough to return
properties to market. Supporting local population growth and the economic, social etc
that would come along side that. If it is not high enough then we would just have some
additional income to support local services What would worry me is people exchanging
holiday / second homes for camper vans with all if the problems they bring.’
‘We need tourism for the economy, we need homes for the community. Business’ need
tourism but also staff. People snapping up second homes have forced the house prices
up making it difficult for local people to afford anything and a lot have to move off island
as they have no choice.’
‘The main sources of employment on Arran are Hospitality, Trades, Retail (shops)
Agriculture & public Services. Four of these will be adversely affected by increasing the
cost of owning a second home as owners look to make savings then local Employment

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reduces (especially in Winter which is a hard enough time for local business to endure
without Tourists) Community initiatives (such as Lamlash Improvements) will suffer from
reduced donations & people will be discouraged from renovating or building new
homes.’
‘Our house is on the market but we can’t sell it because of second homeowners and
holiday homeowners who are now trying to sell as they know about the council tax
doubling and because of new regulations so we have been caught up in the middle of all
this. We are trying to move off the Island to the mainland. The housing market seems to
have collapsed on the Island now. It may result in bringing the price of property down.
Also, there will be less holiday makers to spend their money in the shops and
restaurants etc. so that will have a big impact on the economy of the Island.’
‘The great majority of second homeowners have been supporting the local
social/economic services for in many cases , generations and are on limited incomes
and pensioners so increasing their council tax would be grossly unfair.’
‘It may discourage people from owning property as a second home. That would reduce
the number of visitors who have enough money to spend on leisure on the island. When I
was younger, I brought family and friends to the island who happily ate at restaurants,
used facilities such as Auchrannie, played golf etc - all adding to the economy and
livelihoods of the local residents. I think the future of fewer second homeowners would
greatly reduce that revenue.’
‘It would have positive effects. Bars and restaurants would have more customers more
equally spread over the whole year and not only the busy summer month. Perhaps this
could mean that prices would come down and be more affordable for the island
population. Perhaps some businesses might also suffer because second homeowners
need work men for looking after their properties (mowing grass etc).’
‘This will be very bad for Millport. A fragile island community will be hit hard and
potentially destroyed by putting many people who love the island of Cumbrae in a
position where they can no longer afford their 2nd home. As most of these homes are not
suitable for you families on the island the negative impact will not be offset by providing
more housing for people on the island looking to stay on the island as they are just not
appropriate.’
‘Introducing changes to the maximum council tax rate for second homes in our area
would likely have a negative impact on tourism and the local economy. Many of the
second homes are used as holiday lets, which attract tourists who contribute
significantly to local businesses—shops, restaurants, and services. A reduction in the
availability of these properties could lead to a decline in tourism, reducing income for
local enterprises. Moreover, increasing taxes on these properties will not solve the
housing affordability issue. The homes in question are typically valued in the hundreds of
thousands, far beyond the reach of those seeking affordable housing. Instead of freeing
up affordable homes, this measure could discourage investment in the area and
diminish its appeal as a tourist destination, ultimately harming the local economy and
community.’
‘My concern in Millport is that we would end up with under-occupied holiday rentals
and/or empty studio flats, many in buildings which are already in a poor state of repair. In
particular properties as mentioned above which are band A for council tax and too small

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to be permanent residences - it’s likely that increased council tax on these would mean
less spent on maintenance.’
‘Local businesses would suffer most, with that the island community would struggle and
I’d imagine local people would be forced off the islands for work. If homes are put up for
sale on mass, then many would lie empty indefinitely, potentially with the owners unable
to pay mortgages and the tax bill. Then left to slowly rot as there would be little likelihood
of a resale.’
‘The standard of living for those who are at home here would drastically increase. More
(affordable) housing would bring more families and professionals who in turn would
make sports clubs, after school activities, choirs, etc more viable. More money would
come to the area because people would live here all year round. The environment would
also benefit greatly as second homes tend to have bare, often paved gardens, to make
them easier to maintain. There would also be more money to invest in social activities,
etc as well as enough people to make those viable.’
8. Please tell us how you think the changes identified might affect any island
communities.
SUMMARY OF RESPONSES:
The comments show a mix of opinions regarding the impact of a levy on second homes,
particularly on Arran and Cumbrae. Major points that emerge include concerns about
the economic impact, with many arguing that second homes play a crucial role in
supporting local businesses, tourism, and the local economy. Several respondents
worry that increasing taxes on second homes could lead to business closures, higher
unemployment, and a reduction in tourism. Others expressed hope that a levy could
lead to more affordable housing for full-time residents, potentially improving the
availability of staff for local businesses. Many surveys responses referenced the ongoing
ferry issues and infrastructure issues. In general, the comments reflect a strong divide
between those who see potential benefits in reform and those who fear adverse effects
on the island's economy.
‘Island communities could be very badly affected by the proposed increase in council
tax for second homeowners because the tourist industry could collapse on the island
and then there would be more unemployment.’
‘This proposal has the potential to really harm island communities. If this forces second
homeowners to sell then then it will not be the locals who can afford to buy them so
there will be no benefit to them. If it is businesses that are sold or closed down then an
already poor island "locally" will just become even poorer with less jobs to go for so
forcing locals to leave the island and the population will just get older.’
‘If it resulted in more holiday makers (i.e. the house was let out more) it won't make
much change (only positive for businesses). If it were let long term or sold for full time
residential then there would be more people around to build a community. However if
every house was full time owner occupied there would be less accommodation
available for holiday makers. In the short term that might be a problem for businesses
who rely on tourists outside of Brodick, but longer term, more purpose built self-catering
would be developed and ultimately a better balance would be achieved.’

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‘I would hope that houses would become available for long term let and therefore
supports the economic stability of the island’
‘I agree with The Arran Development Trust Opinion: The ADT agrees with Doubling of
Second Homes Tax, recognising it will have the biggest impact on Island Economies
(Arran & Cumbrae), where around 80% of second homes within North Ayrshire are
located. As such, the ADT feels the Islands should get most if not all of the benefits.
There are approximately 1495 Second Homes in North Ayrshire and of these,1031 are on
Arran and Cumbrae. The consultation exercise states 40% of the funding raised in this
way is to be ring-fenced for Affordable Housing across North Ayrshire. The ADT believe
that Arran should have its own ring-fenced Affordable Housing Fund before it is made
available to the rest of North Ayrshire. Also, it should be made available for properly
constituted groups such as the ADT to access to construct more Affordable Housing on
the island and before any other Housing Associations/Local Authority have access to it
and lost to mainland projects. In monetary terms, the figure which could be made
available for more affordable housing would be in the region of £1m per annum. In
summary, it is the ADT’s opinion that as the Islands will deliver the increase and bulk of
the revenue, they should be entitled to the bulk of the benefit first; both in terms of
affordable housing and services.’
‘If less people owned second homes, the younger generation that were born and bred in
the area would have a better chance of finding accommodation, therefore keeping jobs
local.’
‘If the revenue used can be used for affordable housing and the island is able to attract
more workers EVERYONE on the island would benefit. The economy (which is stuck at
pre-pandemic levels and in danger of falling further) would be able to grow. Quality of life
would improve for the community, through better delivery of health and social care
services, education, a more vibrant, thriving economy with more businesses operating to
capacity. It is also exceptionally difficult to secure trades people to assist with garden or
other maintenance projects, domestic/commercial breakdown and property building
and improvement. Arran's infrastructure is currently crumbling .... money to build
affordable housing would solve all of that.’
‘Raising council tax on second homes generates greater income to invest on the island
and recognises the greater contribution to the life on the island of those who live there
year round to those who hold houses which are unoccupied for a majority of the year.
Much more needs to be done; raising income tax on second homes feels a minimal step,
but at least it goes in the right direction.’
‘Many second homes on Cumbrae are very small, old flats which should be exempt from
any increase council tax as bringing them to the open market is unlikely to attract full
time residents. They are too small and energy inefficient to live in all year. Exclude
Council tax A properties from the new charge. There are also a number of more modern
family homes which stand empty for more than 40 weeks of the year which could be
occupied all year and contribute to the local community at all levels if they were put up
for sale. If not sold the owners should make a far larger financial contribution than they
currently do to the island.’
‘My family have been second homeowners on the island of Cumbrae since 
. Second home ownership was encouraged then, and it was

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discounted at 50%. The Local Authority then encouraged a mixture of local home
ownership and social housing so that there was a balance between locals/second
homeowners/tourists/day-trippers. My feeling is that the island would suffer significantly
if second-home owners were to be penalised by doubling Council Tax, when they use
very little of the Council Services. It would also affect those considering purchasing a
property in the future.’
‘I hope it will encourage more locals to stay on the island and for young working families
to come and live on the island. We need young workers to fill health and social care
positions as well as working in tourism. Our primary school numbers are dwindling
where they once thrived and it is impossible for local businesses to find staff to fill
vacancies. If housing is unaffordable because of market forces, then island
communities will simply die and islands become retirement destinations without the
infrastructure to even support that.’
‘The issue about the shortage of affordable housing is understood. However, penalising
and driving out second homeowners is not the solution. Second homeowners bring
valuable income to the island and many second homes have a value that would not
make them affordable if they were sold. There could be a risk of subduing the local
property market and that is detrimental to the whole island.’
‘Cumbrae is a unique island, and policies that might be appropriate for Arran are not
always suited to Cumbrae. The demographics, economy and property are very different,
and a one-size fits all policy could not work for both. A more targeted policy is required
that recognises the unique circumstances on Cumbrae and does not punish it for
conditions on its larger neighbour.’
9. Please specify whether your answer to Question 8 relates to:

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10. Do you think there are any equality, human rights, children’s rights, socio-
economic, wellbeing or island impacts in relation to the changes set out in this
consultation? 
11. Please give reasons for your answer to Q10
SUMMARY OF RESPONSES:
Some of the key points in the responses include a perceived economic reliance of
communities (particularly Cumbrae and Arran) on tourism and second home ownership,
with many businesses fearing negative impacts from reduced visitor numbers and fewer
second homeowners spending locally. A number of responses felt that that second
homeowners, particularly those who have worked hard to afford their properties, are
being unfairly penalised. The lack of affordable housing for local residents, particularly
young people and essential workers, is another major issue, as second homes are seen
to reduce the availability of properties for full-time residents. 
‘In a country where many people are homeless, I do not believe that it would be a breach
of any basic human right to restrict people from being able to have more than one home,
without financial repercussions.’
‘This is pure discrimination against second homeowners. Arrans economy is built on
tourism & revenue from non-residents. This would badly affect the balance of the
economy.’
‘Living on the Isle of Arran and having a small second home on the mainland due to the
unreliability of transport, attending hospital and other appointments and supporting
family, I feel I would be greatly disadvantaged.’
‘Grossly unfair to pensioners and single owners who do not have the financial ability to
increase their already under pressure income and this will undoubtedly have a
detrimental effect on their mental health especially on the back of the loss of their winter
fuel allowance.’

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‘Yes, I believe the proposed council tax hikes for second homes will have significant
impacts on human rights, children's rights, and the socio-economic wellbeing of Arran
as a traditional holiday island. These changes are not only financially harmful but also
threaten the rights and stability of island residents, particularly families and children.
Human Rights: Raising council tax on second homes disproportionately affects small
property owners, many of whom are locals who have invested in the island’s holiday
rental market as their primary or supplemental income. The right to property is a
fundamental human right, and imposing steep financial burdens threatens this by
forcing individuals to sell their homes or face financial hardship. Furthermore, these
proposals infringe on the right to live in and enjoy one’s property without undue
interference by the state. Children's Rights: The potential economic fallout from these
tax hikes directly affects children on the island. As businesses fail due to fewer
holidaymakers, employment opportunities for families dwindle, leading to increased
financial insecurity. This creates an unstable environment for children, with long-term
impacts on their development, education, and mental wellbeing. Children have a right to
grow up in a community where their families can provide for them without facing
unnecessary financial pressure from local policy changes. Socio-Economic Wellbeing:
Arran has been a traditional holiday island for decades, and its economy is deeply
intertwined with tourism. The proposed council tax hikes will discourage holiday rentals,
reducing visitor numbers and undermining the local economy. The loss of holiday homes
and the subsequent drop in tourism income will have a devastating socio-economic
impact, leading to job losses and the closure of local businesses. This will
disproportionately affect low-income families and vulnerable individuals on the island,
who rely on seasonal work and tourism-related income to survive. Island Impact: Arran,
like many island communities, is already at a disadvantage due to its geographical
isolation, compounded by years of ferry disruption. These proposed tax hikes could
further isolate the island by reducing its appeal as a holiday destination, while driving up
housing costs for residents. This would shrink the population and hollow out the island
community, affecting the overall socio-economic fabric. Long-term, this could lead to
the loss of cultural heritage as well, as fewer people are able to afford to live and work on
the island. In conclusion, these changes will erode the rights of property owners,
destabilize families and children’s wellbeing, and cause deep socio-economic harm to
the island. We urge reconsideration of this damaging proposal in favour of policies that
protect both the local economy and the rights of island residents.’
‘The Millport community is made up of a large population of small second homes, a lot
of which have been in the same family ownership for generations. The possibility of
having to sell their homes due to the additional costs or reduce the amount of money
they have to spend or number of visits will make a significant negative impact.’
‘If the additional money raised can be spent on cheaper homes for young people to keep
them on the island, then this will be a benefit. It means that people stop resenting the
fact that I can afford two homes then this is an additional benefit.’
‘Suggesting that there are negatives relating to equality, human rights and children’s
rights arising from second home ownership on Cumbrae is laughable, based on zero
evidence from the island. The impacts of the proposed change otherwise are likely to be
negative if they lead to the majority of second homeowners seeking to sell their property.’

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‘I think if we lose 2nd homeowners because of council tax increases it would affect all
aspects of local life. Some 2nd homeowners live permanently in North Ayrshire and
already pay council tax to North Ayrshire. There would be no extra money being spent on
the island by these owners who keep restaurants and local bars open and therefore local
jobs.’
‘Positive Wellbeing and socioeconomic impacts from island residents and families being
able to choose to stay and live and work on the island instead of having to leave for jobs
and accommodation on the mainland’
‘People buy properties based on reasonable assumptions of the tax rules. Their property
has already been expropriated when these rules have changed: council tax has already
doubled (from 50%), stamp duty has been raised, and now another council tax rises is
contemplated. These are effectively wealth taxes, which a number of countries have
tried but then abandoned as they simply drive capital and enterprise to other places. The
social and economic impact of the proposed changes would be the last straw for the
islands' already faltering economies and the people who depend on them, since with
agriculture being in decline, tourism (both short-term and long-term residency) is the life
blood of the community.’
‘Islands currently do not have equality with the mainland in terms of affordable housing
provision. Many Island residents do not have an adequate warm, and well-maintained
home due to the lack of affordable housing on the island and we have a shortage of
workers on the island. More affordable housing created from this new revenue would be
a game changer for Arran.’
12. Is there anything else you would like to tell us in relation to this consultation?
SUMMARY OF RESPONSES: 
The comments show a significant difference of opinion between those who are for and
those are against the additional council tax levy.  Of those who are against the levy,
many indicate that they are second homeowners and feel they are being unfairly
targeted despite already contributing to the local economy. They raise concerns about
the negative economic impact on island communities, including reduced tourism, a
potential decline in property values, and the loss of vital income. On the other hand,
many respondents felt that the levy could discourage second home ownership, thereby
leading to greater availability of housing for people, particularly on our island
communities, and preventing young people from having to leave for the mainland. Of
those who are not opposed to the levy, many emphasise that the revenue from
increased taxes should be ring-fenced for the local communities directly affected, and
that the focus should shift to developing affordable housing. 
‘Maybe think about a 200% increase for new buyers and keep 100% for folk with existing
holiday homes. A good number of the latter are very attached to their properties
(obviously not all) and it would be sad to see them have to give up houses which have
been in their families for generations.’
‘Please bear in mind, that many Arran homes have Summer Houses for Back Houses,
these second homes are classed as such as they are independent of the main house.
But in many cases, they are in the gardens, use share utilities from the main house.
These are not suitable for long term renting, they are not fully independent or accessible

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to long term renters, they cannot be easily sold and separated off. This classification of a
Back House should be explored’
‘I think it's a poor and short sighted approach penalising people who have committed
and invested in the island. Smacks of somewhere between easy opportunity and the
politics of envy. Additionally it is my intention to retire to my second within 5 years. If the
council tax doubles, I would seriously think of selling my property, and the appropriate
capital gains tax, if any, going to central government.’
‘Although I am a second homeowner, I don’t consider myself wealthy. I moved from a
semidetached house to a flat in order to afford the second home. I need to live in the flat
to help with childcare for my daughter so giving that up is not really an option. I maintain
the second home which is old and that is difficult and costly. Managing to get work done
while booking paying holidaymakers is very daunting. It is also a costly process to meet
the licensing requirements. Nonetheless, I may be forced to make the house available
for holiday lets. Making the second home my main residence would also be considered
and given the frequency of my visits would not be impractical. It is probably worth
bearing in mind that it is common for second homeowners to move permanently to the
second home when they no longer need to live in the area where they are employed.’
‘Second homeowners who actually use their second homes (either themselves or their
friends/family) should be excluded from much higher council tax rates - they are
contributing to the area’s economy. But they should have to prove that the houses are
being used 50% of the time.’
‘I am sadly aware of the misuse and avoidance of paying 2nd council tax on so called
holiday homes, and many of my friends here are, too. One owner has listed their house
as a self-catering residence to rent, which I presume is to get business tax relief but only
the owners use it, and this year, and last year, it was used solely by them for 2 weeks.’
‘If you insist on implementing this may be you should consider a “tier” system to council
tax for second homes based on current levels - i.e. band A being exempt and higher up
graded % charge not just a clean 50 or 100% levy. ‘
‘There were 176 house on Arran claiming small business rates relief. That is paying no
Council Tax. I personally know several of these are not Business's but second homes
used for personal use. I believe the council has some oversight responsibility in
administering this. If it is not made clear what checks to validate second homes claiming
business rates relief, there will be a rapid move to claim Business Rates Relief without
complying with the rules. The effect will be a net reduction in income to the Council.’
‘Even if you ask all second homeowners what they would do, you don't really know what
they would do until the scheme is implemented. I would expect that lots of second
homeowners will say that they have inherited a family property that they don't want to
sell because of the emotional connection and don't want to rent because of the
(perceived) condition or not wanting strangers in their house. I get this, as I could not
afford to purchase my family home when other relatives wanted to sell and so now
someone else lives in it. It hurts that someone else lives in the home that I grew up in,
but at least they live there full time and are active in the community and really that is
what is more important. So my point is that other people have had the luxury of inheriting
and being able to maintain their family home as very little cost to them and maximum
cost to communities, they now have to choose, is it worth keeping it and paying the extra

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council tax? If not, they have options including long term lets that would really help keep
families on the island.’
‘Please help Arran to get the affordable housing it needs with this new revenue which is
being created from our island. With more affordable accommodation (and a decent ferry
service) Arran will once again become a vibrant economy with a growing population and
which needs less support from the public sector.’
‘I assume that one objective of increasing the council tax is to reduce the number of
second homes making more of them available for people on the island to buy. I don’t
believe this will be achieved. I think the economy will suffer, reducing pay and jobs,
making it even more difficult for people on the island to own their own home and make a
living there. It will reduce the number of properties available to rent and reduce the
number of people staying in the island. It may result in islanders leaving and reducing the
population in negative spiral. Overall, I believe it will have a negative outcome.’
‘I think second homeowners should have to pay a premium for these houses, it might put
people off buying second homes. Many lie empty for the majority of the year and there
are people in desperate need of housing.’
‘I just hope that this is taken forward in some degree. I'm not sure it will have a huge
impact but until we try something to rebalance island communities then I'm just not sure
what else we can do. Islanders feel that their way of life and heritage is being slowly
drained away. Where I live there are only a handful of actual native islanders along with a
tiny amount of permanent residents. Perhaps there should be slightly different
legislation for island communities with regard to owning a second home. While it is
undoubtedly lovely to own a holiday home on a Scottish island, it is far from a necessity
(or a human right!) and I for one would not be sorry to see the numbers reduced in
whatever way is possible.’
‘Perhaps to raise revenue consider taxing the camper vans upon entry. Maybe a
consultation on a tourist tax and how the money raised could be used to improve the
local community would be useful. I do not believe raising council taxes in this way will
address a fundamental requirement for affordable housing on the island. If it goes
ahead, it will likely take money away from the islands you are looking to support.’
‘We did not buy our property - it is a family home which we were lucky enough to inherit.
In doubling the council tax there is an underlying assumption that everyone who has a
second home is wealthy and has the means to pay double the amount. If the proposed
additional premium were proportionate and a reasonable amount / percentage, second
homeowners might be well disposed to paying it if they knew it was going to be directly
invested in increasing the provision of local affordable housing and improving the quality
of life for islanders.’

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13. Please tell us which of the following categories best describe you (select all that
apply):
Engagement Group Feedback
Redburn Grove Tenants
Group
This council tax premium should be enforced for second homes 
Three Towns Community
Shed
•If people can afford a second home, they can afford higher tax
•Agree on proposal
•Reduce cost of local property
Healing Hearts Group This is a positive - should introduce it.
Scottish Syrian Roses Most felt this would have no impact as it will only affect
homeowners. 
Long Covid Group Agree to introducing it.
Kilbirnie Residents - Syrian &
Ukrainian New Scots
Women
Participants stated that people who own two houses “are rich”. 
Big ESOL class, Syrian,
Afghan learners
-If you use homes a business/trade, yes, because of income.
-If second homes are used for family members to live in, no.
Newtown Men’s Shed 100% agree with this. 
Online Consultation -
Ukrainian
•Two respondents agreed with the proposal.
•Another was unsure, needing more information on the subject.
•Two disagreed with one stating, ‘We need birth rate and population
growth. How we can do it if we don’t have an affordable housing?’.
NAFCO Should be implemented

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Equalities – Overview of Survey Responses by Protected Characteristic
Do you think North Ayrshire Council should charge a council tax premium on top of regular council tax rates for second homes?

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2025 to 2026 Budget Engagement Findings
Community Facilities and Car Parking
Appendix 2

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Contents
Demographics ...................................................................................................................................................................................................... 4
Review of KA Leisure Facilities and Charges ........................................................................................................................................................... 6
Public Libraries – Retention of all locality hub libraries and Cumbrae Library ......................................................................................................... 15
Closure of Arran Outdoor Education Centre ......................................................................................................................................................... 30
Review of Services at Eglinton Country Park ......................................................................................................................................................... 39
Introduction of Car Parking Charges at Council Owned Car Parks ......................................................................................................................... 46

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About this Document / Method
This document contains the summarised feedback from the 2025 to 2026 Council Budget Engagement undertaken between 10th October and 25th
November 2024.  It contains survey findings, engagement group feedback and where relevant, comments from trade unions.  
Due to the scale of the consultation, information has been analysed by theme as per the surveys issued:
1. Additional Council Tax Levy on Second Homes
2. Community Facilities and Car Parking (this report)
3. Schools and Related Services for Children and Young People
4. Service Delivery
5. Taxes and Levies
6. Waste Services
This approach is more comprehensive than providing a single statistics or feedback document and enables quicker distribution to Elected Members
and Officers for consideration. Please note:  As the survey was divided by theme, if there is a need to combine findings across the engagement
exercise caution should be used to ensure reference is made to the number of responses, rather than number of respondents.
Open field questions produced an extensive amount of feedback, running to at least 10,000 words per survey.  To make this manageable, this
feedback has been examined manually and summarised for each question.  As well as the summary, key examples of feedback are then quoted for
each question to ensure the voices of our communities are directly visible.  This text is as received by our respondents.

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Demographics

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Review of KA Leisure Facilities and Charges
1. The Council is consider reducing funding to KA Leisure. We are looking to understand
your views on this review. 
2. Have you any additional comments you wish to make on the review of KA Leisure
facilities and charges and on how you think people will be impacted?
SUMMARY:
- Impact on Health and Wellbeing: Many comments stress that KA Leisure facilities are vital for
both physical and mental health, particularly in a community with high levels of deprivation and
health issues. Increases in prices or service reductions could exacerbate these problems by
reducing access to essential activities, leading to greater health costs in the long run.
- Affordability and Access: There are concerns that rising prices will price out individuals and
families, particularly those on low incomes, from accessing leisure facilities. Several comments
highlight the importance of keeping services affordable, especially for vulnerable groups like
children, seniors, and those with health conditions. Discounts or subsidies for low-income
users are mentioned as essential for maintaining participation.
- Community and Social Impact: KA Leisure's services are seen as crucial for the local
community, providing spaces for youth activities, fitness classes, and social engagement. Many
fear that reducing these services would increase social isolation, mental health issues, and
even crime, especially for young people who currently have limited alternatives.
“Fitness is really important to both young and old. It also helps to prevent many physical and
mental health issues and therefore making this more expensive or closing services would have a
negative impact on the individual and health services.”
“Provided there are still appropriate discounted or funded provisions for those who need them
most, I believe that most people who can afford gym memberships and hire of LA Leisure
facilities will be able to pay for the increase or be able to afford to move to another facility. The
costs rise in hire of halls and football pitches will mostly impact community sport clubs -
primarily football clubs - but also group like the table tennis club and others. If those groups

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made better use of other funding offered by NAC, then they should be able to manage the price
increase.”
“There are already issues with KA Leisure centres with equipment often being out of order or
classes/pool sessions cancelled. Changes to any charges would be accepted if these helped
cover better facilities. I believe it is important to protect the lower charges for those with health
issues and/or income. Also having car parks available for free to members or people using the
facilities but charged otherwise may help creating space to park and allow an additional
payment stream particularly at Largs.”
“This will inevitably lead to price rises and service cuts reducing access for the less well-off and
discouraging children from participating in activities. This will cost more in the longer term
through benefits, vandalism, mental health services. It is an easy target, but a foolish one.”
“Moderate price rises would be acceptable.”
“Physical and mental health are so closely connected, residents should be able to improve both
with the services from the local authority and should be fully subsidised by council tax funds.”
“Reducing access hours basically reduces access. To increase the possibility of participation in
activities and reap the benefit of this contributing to health outcomes the cost of participation
should be lowered and the availability increased.”
“Price increases are only one method of making savings. I understand that those who are
deemed to be suffering from poverty and on certain benefits will continue to receive free or
reduced fees. However given that the Authority needs to find £16M is it not time that such
privileges are withdrawn and that a can’t pay, can’t have approach be adopted.”
“Reduce funding to save cuts to the council”
“KA leisure is such an important facility providing affordable access to fitness - I’m not in a low
income bracket but I couldn’t afford to pay more than KA’s prices for a gym or a swim. I’m sure
I’m not the only one. KA providing this service at an affordable price is helping not only physical
health but mental health. I like to swim for my mental health. Some weeks I don’t have £4 to
spare so I have to miss it but most weeks I’m there!”

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3. Do you think the proposal will have a particular impact on any of the groups below? Please tick all that apply

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4. Please use this space if you wish to provide further information on your answer (s)
above.
SUMMARY:
- Price increases and reduced services may disproportionately affect low-income families,
pensioners and children, creating barriers for accessing essential leisure and educational
facilities.
- Those just above the income threshold for support feel excluded, while care-experienced
individuals and people with a disability may face additional challenges due to affordability and
accessibility issues.
-  The importance of programmes like swimming lessons and group activities is highlighted for
their role in supporting health, safety, and community integration.
“All of these protected characteristics would potentially be affected with increased cost either
to classes or the additional cost of parking.”
“I appreciate that the Access Plus program is designed to mitigate the impact of price increases
for those on low incomes, changes to service availability or increased costs could still affect
their ability to access recreational facilities.”
“It will impact everyone regardless of age/sex/race”
“I think this will affect communities first and foremost and that includes anyone with protected
characteristics. You will be putting barriers up for poor families accessing leisure. We want to
encourage people to keep active and healthy given we have an ageing population.”
5. Do you think the proposal is likely to have an effect on any island communities which is
significantly different from its effect on other communities (including other island
communities) in North Ayrshire 
6. If you answered “yes to the above question, please use this space to provide further
information.
SUMMARY: 
A significant number of respondents felt that island communities like Arran and Cumbrae
already face significant limitations in access to leisure and public services compared to
mainland residents. Reductions in services or increased costs would exacerbate this disparity,

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leaving them with few or no alternatives due to geographical constraints, such as ferry issues
and higher travel expenses. In addition, it was felt any potential reduction in libraries and leisure
centres may be detrimental to the physical, mental, and social well-being of island residents.
These facilities serve as vital community hubs for recreation, education, and socialisation, and
their reduction could contribute to isolation, depopulation, and a decline in community
cohesion.
“Island communities are cut off enough already. Reduced services will exacerbate the problem
and probably lead to further depopulation. These communities should be supported more to
make them more attractive to families.”
“Islanders can’t travel easily to use an alternative facility and prices of other things on islands
already have a premium on them”
“KA Leisure – services available and accessibility – is significantly reduced in island
communities than it is on the mainland. Further reductions/cuts will just render it pointless on
the islands, which isn’t fair.”
“The people in island communities in North Ayrshire already suffer from a chronic lack of
investment in infrastructure & increasing uncertainty around links to services – this is only going
to make matters worse!”
“As a mainlander we already feel restricted can only imagine this is worse for islanders.”

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Feedback on the ‘Review of KA Leisure Facilities and Charges’ from Engagement Groups
Name of Group Feedback
Redburn Grove
Tenants Group
The members felt that reducing the service and increasing costs would both have
an impact on all communities and residents in North Ayrshire. Many of the
members felt although they do not use this facility, this would have a high impact
on already struggling families and also increase the issue of people not taking
part in exercising and have a knock on effect of mental health and loneliness.
North Coast Youth
Forum
• Social Aspect for young people
• Safe space 
• Resort to going outside which could lead to antisocial behaviours. 
• Gym after school
• Increase price  may mean fewer people would go and fewer opportunities for
low income families.  No swimming lessons for young people and could lead
to children not learning how to swim which may cause an exclusion from
friends as living near the sea in summer gives young people water sport
opportunities. It could also be a danger risk.
• Free sessions during summer – 3-7 times a week.
North Ayrshire Sports
Academy
“I would like KA Leisure prices decreased for the gym and hall let hire.” 
Equal Supported
Employment - Creative
Writing Group
The group has limited experience of paying for services such as Waste disposal
and Bulky Disposal rates however all felt strongly about the loss of libraries and
the reduction in KA Leisure services.  Most use libraries regularly and some use
KA Leisure facilities and they all felt that the social and therapeutic benefits of
these services should really be retained especially for those with health / mental
health issues.  A suggestion was made to provide a mobile library service to
replace rather than completely reduce this service and maybe the KA Leisure bus
could be used to facilitate additional services such as chair yoga.  These could be
facilitated in different geographical areas throughout the week / month.  In terms
of some of the other services listed they felt that these could be reduced with any
major impact to this group.
Healing Hearts Group “This will impact on my Grandson and neighbour’s children.”
“This will impact on others. A family of 4, as an example, will have to pay more,
this might mean they can’t afford to go.”
Arran Youth
Foundation 
The group all engage with KA Leisure (taekwondo, basketball, football, fitness
suite, etc) and all agreed that an essential point is that there is nowhere to go on
Arran and nowhere to play sport for free now except the youth cabin and the bus.
Scottish Syrian Roses It is not good that more money is to be taken from the residents. The participants
children and husbands use the gyms and swimming pools so there will be a low to
a high impact depending on how much of a price increase there is. 
We Work for Families -
Parent Group
• Parents are using the facilities, waiting times for swimming lessons is not
good and the cost at weekend was an affordable family price.  
• All parents agree that there could be a reduction in services that are not
currently being utilised.
• A rise in the pricing for swimming or pitch hire would result in parents only
being able to choose one after school provision.  
• If this was a reduction in the summer camps this would have an impact on
parents mentally.

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ASN Friday Night Youth
Group
Overall, this would be pretty impactful as it’s the only place close by for young
people to use.
Big ESOL class
Ukrainian table
• One person is okay with a small membership price increase, especially if it’s
just a few pounds.
• Another person, a single mother with a son in college, finds it financially
challenging and does not support any price increase.
• A third person believes membership should be more affordable and
accessible due to its health benefits and disagrees with the current
proposals.
• Suggestion: Increase advertising efforts.
Kilbirnie Residents -
Syrian & Ukrainian New
Scots Women
Participants indicated that their children/families frequent the gym/swimming
pool for a short period of time e.g. 1 hour, so they can continue to go during
reduced opening hours. 
Big ESOL class, Syrian,
Afghan learners
- If gym membership increases, learners say they won’t be able to afford it. 
- Occasional PAYG price no impact. 
Garnock Community
Campus Umbrella
Club
Group directed to QR Code survey as ran out of time.
Harbourside Men’s
Shed
KA should be self-funded and should not rely on support from the council.
New Scots Adventure
Group
Did not want gym memberships to increase.
Online Consultation -
Ukrainian
• Some participants agree with a slight increase in gym prices, especially if the
increase is modest (e.g., £3-£5).
• Three participants disagree with the reduction of opening hours, emphasising
the importance of accessibility for working individuals.
• There is interest in transparency regarding the percentage or exact amount of
the price increase.
• One participant sees reducing hours as a bad idea, associating it with less
opportunity for health and fitness.
• One participant supports reducing opening hours.
NAFCO As the impact is mitigated on those with low income, they support the decision to
review charges. Worth noting that there is still limited access to KA leisure
facilities in some areas. The fact that the cost is low will likely have an impact on
how increases are viewed, with assurance that those in most need will still get
reduced cost options and support, they support this review.
ESOL Class,
Ukrainian/Russian
speakers
“This is a very bad idea. People will just stay at home, watch T.V.  and eat. It will
have a negative impact on health. More money will eventually be needed to be
spent on health and medicine.   Sports should be promoted.   These are places
where people gather and communicate.  People have different schedules and so
they need a wide variety of hours to enable as many people as possible to
participate in sport.”

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Employee Disability
Forum
Could make it more difficult to access already limited programmes if opening
times change. There is the social side to consider, and this could affect mental
wellbeing if it were to change. None of the equipment is tailored towards a person
with a visual impairment. If you reduce times, you are reducing the ability for
someone who helps you, to attend alongside you and access the equipment
during condensed busier periods. There is not always a member of staff available
to help. Prevents people becoming fitter as reducing the hours - is counter
intuitive. Weekend access is poor already – shuts at 4. If someone is recovering
from a condition, it will make it even more difficult to book in anywhere.
P7 House Captains -
Lawthorn Primary
• “We got to the pool every Friday.  It’s too much money if the prices go up – less
young people can afford to go.”
• “I disagree because my younger siblings go to swimming lessons there and
athletics.” 
• “I don’t think we should because lots of people love going because it is cheap.” 
• “I disagree, higher prices means you can’t afford to be taught lifesaving skills
like swimming and keeping fit.” 
• “No price increases!” 
•”I don’t think they should, it will affect clubs.” 
• “This is a place we go to have fun.”
Older Peoples Voice
Network (Irvine)
As long as costs remain competitive, referrals from GP’s to remain low cost. 
The Portal is a designated public toilet, any reduction in hours would impact this.
At present this is a poor service as only the disabled toilet is used.
Joint Cabinet
Conversation Café
• Missing out on active activities
• No social aspect of the removal of this
• Negative impact on mental health
• losing the places that are 'safe' to young people 
• Might use KA for childcare services
North Ayrshire Youth
Executive
• Current gym membership prices are reasonable when compared to other gyms,
prices could go up. 
• Don’t increase the price of swimming and ice skating, current costs are within
the range of young people's pocket money. 
• One group member suggested reducing free holiday activities for young people. 
• Keep Young Scot discount/same cost for young people.
Pupil Feedback “I go swimming loads- I figure skate at harvies- me and my brother - cubs and
clubs for swimming.”

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North Ayrshire Young
Ambassadors
Feedback on impact: “Use KA facilities all the time, use to go swimming when we
were younger and still take younger siblings for swimming.” “I go to the gym as
much as I can and KA were always the cheapest option, the membership included
lots of different activities.” “Still go swimming all the time, my mum also uses the
gym a lot at the portal after work.” “Always remember going to the fun runs in the
pool with all my friends.” “I used to go to all the sports activities when I was in
primary school, I got to play badminton, football and multi-sports type games, I
still have family members that attend the clubs.” “Me and my friends use to go to
the dance camps over the summer, that’s where we started the sport and now
attend a club in the three towns competing at events.” “The gym was great for my
mental health, I was nervous going when I started by the staff were so helpful in
easing me into the gym.” “This would discourage people to attend the gym and
taking part in sport which would then see a potential increase in obesity levels.”
“This would have a high impact on local sports clubs who may not be able to
afford an increase in facility charges.” “This may also affect families who are
using the facilities or attending clubs as they may also have to increase their fees
which might mean they can’t afford to play.” The group didn’t see a massive
impact in this area due to the understanding of things going up in price a large
number do not use KA leisure facilities in Largs due to other facilities being used
instead. A couple felt that a raise in cost of access will affect membership prices
of clubs and therefore affect them directly. “Often use KA Leisure facilities after
school” “Employed by KA Leisure” “My wee brother goes to a KA Leisure club”
Low Impact - “Costs more money for gym would mean I might not go” Low impact
– “Don’t want price rises!” Impact – possible effect on clubs using facilities.
Possible no NASA days due to na access to the halls. “I go skating and my wee
brothers and sisters do as well” “Me and my mates go swimming sometimes and
it gives us something to do” “My whole family use Harvie’s and it would be
rubbish if it was too expensive” “I go to the gym at Harvies and wouldn’t travel to
any other gym” “I go to the gym at Harvies and sometimes go to the Portal for
Badminton” “We go to Young Ambassador things at KA Leisure and if the costs of
facilities went up, we might not get that” Already expensive to use facilities
North Ayrshire
Champions Board
- It would have an impact as people like to go for free during summer, it may
discourage people from going- Swimming lessons may be affected which has a
big impact- If you are a higher earner then you should pay more but not if you earn
less than a certain amount, they should removal council staff memberships to
make more money- It would affect me as this is my main hobby and I might not be
able to afford an increase - This is many people’s safe space, if they can’t attend it
could cause mental health issues or isolation from friends - The centre’s probably
wouldn’t be as busy and people would go elsewhere, maybe you can charge more
for certain things.
Joint Cabinet and
Youth Cabinet Nov
2024
KA Leisure is already costly to access its facilities, many people in community do
not act on how much it costs will be unlikely to affect the community too badly if
amenities which are not as vital to children’s education.
Parent Council Chairs Noting that the increase in prices would have significant impact on affordability
for many and may as a result be counter-productive and have the effect of
worsening health outcomes.

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Public Libraries – Retention of all locality hub libraries and Cumbrae
Library
7. This proposal will involve the closure of the following six branches – Skelmorlie, Fairlie,
Dalry, Beith, Saltcoats and Dreghorn 
8. Have you any additional comments you wish to make on the proposed closure of
Skelmorlie Library and on how you think communities will be impacted?
SUMMARY:
The comments underscore the role libraries play as community hubs, providing vital resources
beyond books, such as access to technology, educational activities, social interaction, and
warm spaces for vulnerable populations. Concerns were raised about the disproportionate
impact of closures on disadvantaged and rural communities, such as Skelmorlie, with
perceived inadequate public transport making it difficult to access alternative facilities. In
particular, the comments say that libraries are seen as lifelines for elderly people, children, and
those facing financial hardship, offering free resources and social support during the cost-of-
living crisis. Suggestions included exploring mobile libraries.
“Skelmorlie, like all our libraries are more like community hubs now. They are not just libraries,
losing libraries will impact people of all ages who attend for booking, peep, homework, lego, and
other community clubs”
“Skelmorlie library is part of a larger community hub. The librarians work hard to create a
welcoming environment for those in the surrounding areas and it is utilised by the school and
community. It is already on such reduced hours compared to other facilities”
“How do the elderly who no longer drive get to the library in another town. Parents with young
kids who use the local library for the kids, especially in winter months when they can be stuck
indoors. Those who depend on the computers who don’t own their own or have the Internet
available at home?”

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“If there has been significant results showing low usage and savings can be made with the
closure of the building, then makes economic sense doing so.”
“Local easily accessible libraries are vital to the community. Given the levels of poverty and the
attainment gap in schools we should be encouraging use of local libraries rather than making
access more difficult.”
“The same answer is applicable to all these libraries. Libraries are not just a place to borrow
books any more they have become a place of community with many groups meeting within the
libraries. Not all the people attending these activities will be able to access other libraries in the
locality due to potential lack of public transport or times of opening elsewhere. This will ensure
that people become more socially isolated resulting in eventual increasing costs for the council.
The library in Skelmorlie is a focal point for the community and its loss would likely have a severe
impact on those who most use it i.e. the elderly and youngest. Perhaps a better option would be
to work with the community to redevelop the library into a smaller space but incorporate a
community café.”
“Skelmorlie is already geographically disadvantaged within North Ayrshire and removing the
library will make it exceedingly difficult for people using public transport to access the library
services.”
9. Have you any additional comments you wish to make on the proposed closure of Fairlie
Library and on how you think communities will be impacted?
SUMMARY:
The comments reflect community opposition to any potential closure of Fairlie Library (and
other libraries in North Ayrshire), highlighting libraries as vital hubs for education, social
interaction, and essential services like internet access and community programmes. Concerns
focus on the disproportionate impact on vulnerable populations, including the elderly, children,
and low-income families, especially in areas with limited public transport. Alternatives like
mobile libraries and integrating libraries into schools are suggested.
“Libraries are a safe space and a hub of learning and knowledge for people of all ages, the
closure of which in small towns will lead to the community having less and will take away from
their opportunities for learning and community engagement.”
“Perhaps if a mobile library serviced the village the impact may be minimal.”
“Fairlie is a small town and although the library is only open 2 days a week, it is very busy on
both days. Libraries are not just about books, it’s a hub for old people to come and get help
completing forms, help with computers and even just for someone to talk to while picking a new
book. Closing libraries is a stupid thing to do. How do these old and perhaps not very mobile
people get to their nearest library now? How does a young school child get from Fairlie to West
Kilbride or Largs to get a new book?”
“It's a tiny library and possibly low footfall. People in Fairlie probably travel larger towns already
for shopping so no reason not to go to their libraries too.”
“Fairlie library is already only open for a very short amount of time per week. This provides a vital
service for many in Fairlie, particularly for older people, not just for accessing books, but is a
community resource to help reduce loneliness. It also provided free lunches for children over
the holidays. It provides toys and crafts for children for free access. This is an important facility

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for families particularly with the cost of living high. The library is in the middle of the village and
within walking distance for most. The other libraries in neighbouring towns are not necessarily
accessible for all, particularly for those with mobility issues. There are very few services in Fairlie
provided by the council as it is. I use Fairlie library with my young children, I wouldn't travel to
neighbouring towns to use their libraries.”
“Reducing the services in the village will just increase transport miles for villagers to Largs, the
bus service is expensive, the train once per hour and no 100% off road cycle route available.”
“By closing Fairlie Library you are taking away the opportunity for people to access wi-fi printing,
books, computers and free children and adult activities. In our current economic climate these
are things that people in the town rely on. The library can be a safe place where people can
socialise, educate, learn and enjoy, by closing this library you are taking that away from the
people of North Ayrshire. Not everyone has access to transport or the means to fund a bus, taxi
or train to travel elsewhere to access these facilities are most are not within walking distance.
The people of Fairlie deserve their library and the facilities to be accessible within their town
without adding an extra cost to their day to day life. By closing the library you are removing this
accessibility for those who are elderly, disabled, low income, English as additional language and
many others.”
“Fairlie library is important to not only the more elderly community who don’t venture to Largs or
west Kilbride but also for our children. The space is a part of the community and removing these
services starts to remove the heart of the community as spaces to come together are removed.”
10. Have you any additional comments you wish to make on the proposed closure of Dalry
Library and on how you think communities will be impacted?
SUMMARY:
Survey respondents emphasised the importance of libraries as community hubs offering
access to computers, educational resources, social support, and safe spaces. Concerns are
raised about the negative impact on vulnerable groups, including the elderly, children, and
those with low incomes who rely on libraries for educational and social services. It was felt that
any closure in Dalry would potentially further isolate these groups, especially because of the
limited transport connections. Many comments suggested alternative solutions, such as
integration with community centres, to maintain a library service in the town.
“Three libraries in Garnock Valley are NOT needed”
“Dalry library is a listed building in the centre of the town. The library provides access to
computers for those without in such a time where ICT is imperative to everything in life such as
job applications taking this away from those on low incomes and benefits from Dalry will impact
people’s ability to access employment and could negatively impact their ability to claim benefits
or stay online with their benefit agreements. The library provides a safe quiet space to meet and
there are several free clubs run from the library to enhance learning for children and engage
parents in their learning with book big and school holiday classes.”
“As a parent I frequently use the library with my child. It provides access to a range of different
books with no additional cost to us.  also enjoys going to the library to play, do crafts and
meet with others. He was very upset when Dalry Library was shut recently due to flooding. There
is limited public transport to Kilbirnie, and not everyone has access to a car. Only having one

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library in the Garnock Valley will have a huge impact on an area that has high level of
deprivation.”
“The library is a vital part of the community, people of Dalry are yet again being isolated from
access to library not everyone can travel 45-60 minutes to access library services. There is also
groups that meet in library during opening times & others who key hold they are being targeted
yet again.”
“Dalry is one of the most deprived communities in North Ayrshire and closing the library will
mean another closed building in the centre of town (No sense of “Place”), a loss of a community
hub (no sense of “community “), no extra-curricular reading available for the schools in Dalry, no
warm building for the poor and aged in winter. This is not acceptable.”
“Dalry Library must remain open in our already dying high street. I've used the services in there
many times. You should look to renting out and repairing the upstairs to be used for events etc or
as a training space”
“Dalry needs its beautiful high street buildings to be open and used as it is struggling. The library
provides toilets and refuge for people waiting for the buses in addition to the library users. Some
people use the building the sit in and spend time outside their homes. Sometimes keeping
warm. The transport links for some people from Dalry to the remaining libraries are difficult.
“Environmental issues if library users now need to drive to reach services. Dalry, however, does
have the KA leisure faculty within one of the towns TWO primary schools. This means there is
potential for relocation of the library service into an existing council facility and so will minimise
impact.”
11. Have you any additional comments you wish to make on the proposed closure of Beith
Library and on how you think communities will be impacted?
SUMMARY:
The comments received highlighted Beith Library as a crucial community hub, providing
essential services such as access to books, computers, and a safe, warm space for social
interaction. Many emphasised the library's role in supporting community spirit, offering
programmes for all ages, and supporting vulnerable groups like the elderly, low-income families,
and those without internet access. Concerns were raised about public transport links to nearby
libraries and the impact on local groups and services are prominent, with a number of
comments expressing fears regarding social isolation should the library close. A number of
comments suggested alternative solutions, such as renting out library space or reorganising
services to preserve this vital community asset.
“Beith already has limited resources and, closing the library would impact hugely on the
residents. The staff try to encourage footfall but really people should be aware of the wonderful
world of books and the joy and learning that reading brings. There seems to be less choice of
books and book related activities. We need libraries!!”
“feel it would be a huge mistake to close Beith library. It is in the heart of the community and it is
a relatively far distance to travel to Kilbirnie. It is a good sized building and whenever I visit there
are others using the service too. The staff are lovely and supportive. I feel it would be easy to
cheaply increase events at Beith library (for example their Bookbug sessions are infrequent.
These could be at least weekly and would be an asset to the community and supporting

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parents/carers of young children and developing friendships, they could even be followed by
coffee and chat. More social clubs such as craft clubs to increase friendships and reduce
loneliness in the community would be valuable. Greater advertising of events aimed at children
to get the children of the community reading more would be impactful. It would be a travesty for
yet another lovely building in Beith to lie empty and go to ruin.”
“I have recently just had a baby, we have been using the Beith library for books to read to my
baby and also going to the book bug classes and sensory classes. It’s helps both myself and my
baby socially. As I live in Beith it’s very easy to access as I can easily walk to the library. If the
library wasn’t in the town I would have to travel by car or bus to the next local library and this is
more harder to do with a baby. The staff in the Beith library are very friendly and it’s a welcome
environment. It would be very sad to see it close especially as my child has just joined and there
isn’t much else in the town of Beith for babies so young.”
“I'm a Beith library user and it is a fantastic community asset, has moved far beyond a
traditional library and is friendly, welcoming, a warm and safe space for people to read, learn,
do homework, use PCs as well as borrow books.”
“This is possibly the only council facility in Beith. Apart from access to books and computers it is
a place where people can gather in small groups. As a resident of Beith with access to a car and
able to drive. I can make use of the council facilities across NA, these are all out of the town -
swimming, yoga class, adult education class. The Library provides a place where people can
walk to their group activities. It also provides a warm hub.”
“There is very little public transport into and out of Beith- therefore the proposal will
disproportionately affect those who cannot drive- young people, the elderly, those who cannot
afford a car, those with disabilities that prevent them from driving. Many community groups for
younger and older people use the library- e.g. knitting group on a Thursday.”
12. Have you any additional comments you wish to make on the proposed closure of
Saltcoats Library and on how you think communities will be impacted?
SUMMARY:
Respondents highlighted the importance of Saltcoats Library for educational and social
purposes, such as providing access to books, technology, community groups, and various
activities for children, seniors, and people with disabilities. The library is seen as a safe,
inclusive space that fosters learning, socialisation, and well-being, especially for those who
cannot afford other resources. Many survey respondents felt that closing the library would have
detrimental effects on mental health and social isolation for the elderly users. 
“Saltcoats library is easily accessed by public transport and has good car parking. Many groups
are held in the library and there are groups from babies to the elderly, as well as book groups,
craft groups and language classes. The closure would leave groups and individuals bereft and
could have a bad effect on mental health and wellbeing. The closure would rip the heart out of
Saltcoats.”
“In the wrong location when dark and NO need for Three libraries in Three towns One would be
ideal”
“Three libraries in three towns too close together to justify”
“This will severely impact pensioners who have already lost their winter fuel allowance. Many
already meet in Saltcoats library attending various groups. Book club, philosophy group, mindful

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makers, football memories etc. Also young families, single parents and toddlers. This will
seriously impact and discriminate against the poorest people in our community. Saltcoats
library is accessible to local people. Where are we to go if it closes? How are we to get to another
library? Many users have to use mobility aids and find it hard to use public transport. Saltcoats
library is a warm, well used, vibrant community hub in a central and accessible location. It is
cruel and heartless to even consider closing it. N.A. Council has a very good record of tackling
poverty and has always shown courage in taking innovative decisions. Closing Saltcoats library
will cause further hardship to the poorest and greatly increase social isolation across all age
groups, often leading to worsening mental health. In the long term, this then adds to your liability
to provide statutory services. Please, Please, Please use some joined up thinking and keep
Saltcoats library open.”
“Libraries have not opened to pre covid opening times and with user numbers falling with the
impact of the internet and online book it hard for NAC to justify this service. The library could
potentially moved to Auchenharvie Leisure Centre and provide access to residents from the
three towns.”
“Saltcoats library is a vital community hub which is well utilised. It's closure would be a
devastating blow to the local community and result in many people becoming more isolated
and socially impoverished in an area of deprivation.”
“Saltcoats library is highly used and a hub community centre . Will be very detrimental to older
people and their connection to the community and therefore their mental health. Also as the
hearing allowance is being cut for many older people they may need to use the library to keep
warm.”
13. Have you any additional comments you wish to make on the proposed closure of
Dreghorn Library and on how you think communities will be impacted?
SUMMARY:
The survey comments highlighted Dreghorn Library as a vital community resource, particularly
for elderly individuals, children, and those with limited access to transport or financial
resources. Many comments mentioned that the library serves as a social hub, offering a safe,
warm space for people to gather, and access books, IT services, and attend community events.
The comments reflected that Dreghorn was seen as being at the heart of the village community
and that while there might be alternatives not too far away, such as Irvine, these would not be
easily accessible for many, particularly elderly residents.
“Dreghorn library is a busy library which serves multiple schools in a deprived area. Closing
Dreghorn will have a massive impact on disabled youngsters in particular.”
“I have recently moved to Dreghorn. We use the library for taking out books, printing and as a
community space. we notice children and young people accessing the space. The only
disappointment is the already limited opening hours. They should be increased not removed.
There is very little in Dreghorn and removing this community space would be a nail in the coffin
of the community at a time when community links and spirit must be encouraged and
developed. To close this library would be a travesty contributing to isolation, the poverty related
attainment gap and mental and physical ill health.”
“By closing Dreghorn Library you are taking away the opportunity for people to access wi-fi
printing, books, computers and free children and adult activities. In our current economic

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climate these are things that people in the town rely on. The library can be a safe place where
people can socialise, educate, learn and enjoy, by closing this library you are taking that away
from the people of North Ayrshire. Not everyone has access to transport or the means to fund a
bus, taxi or train to travel elsewhere to access these facilities are most are not within walking
distance. The people of Dreghorn deserve their library and the facilities to be accessible within
their town without adding an extra cost to their day to day life. By closing the library you are
removing this accessibility for those who are elderly, disabled, low income, English as additional
language and many others.”
“Having already lost Bourtreehill and Springside, Dreghorn is the last community library left in
this area. The staff work so hard to create a welcoming space which helped me through both my
pregnancies and postpartum period. We now attend regularly with my children who get so much
both socially and academically from the library. The next closest library would be Irvine but this
would require having to drive and find a parking space which is becoming increasingly difficult in
the town centre. Furthermore, the library often has events on which require the children's area
to be closed. This is great however very frustrating to have travelled there and not be able to gain
access. At least at Dreghorn we are able to go home and come back later.”
“Dreghorn library is an important lifeline for young and old in the community. Meeting place for
young mums and toddlers , knitting clubs , seasonal activities throughout the year and many
more services to the Dreghorn community. What will all the users do now sit in the house lonely,
we should be encouraging social interaction to support mental health.”
“I don’t think Dreghorn will be impacted on closing the library, it is not used to its full potential
services could be merged with Irvine library”
“I am a regular user of Dreghorn library. The library is used as a meeting hub for various groups
(including children whom we should be encouraging from an early age to read books) and
therefore would be a huge social and educational loss to the village.”

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14. Do you think the proposal will have a particular impact on any of the groups below? Please tick all that apply

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15. Please use this space if you wish to provide further information on your answer(s)
above
SUMMARY:
Many respondents felt that those categories most affected by any potential change to library
provision would people with low incomes, the elderly, disabled individuals, and those facing
social isolation. Comments suggested that closures could worsen social inequalities and
diminish access to key services, including information and support, with smaller, more rural
communities likely to be most affected. 
“Closure of libraries is likely to impact on low income, children and elderly in the most deprived
areas.”
“Older and disabled individuals are less like to be able to travel further for library services .
Maybe this could be negated by introducing a travelling library service.”
“This will affect mostly elderly who cannot access digital services . This needs to be considered
otherwise it’s unfair to our older members of our communities.”
“People of all ages use the libraries but it is vital to the older and younger communities as they
live more of their lives in the community close to their homes as they have less access to
transport and often have restricted incomes. Small businesses often use the printing and
computer services offered by libraries to run their admin.”
“The library is the only place in the town where low income families don't have to spend money.”
“Negative impact on children. Many children need much encouragement to love books and
removing Libraries isn't the answer.”
“The library offers a non-judgemental, safe and inclusive space. No matter what your race,
sexuality, gender, disability, home life is like you know that the library is place that will welcome
you and listen without prejudice. This is because the staff actually care about their role in the
library and have worked hard at creating this environment.”
“Older people, school children and those with a disability may stop using the facilities a library
and associated community centre provide if it is not readily available. This could make social
exclusion even more of a problem.”
16. Do you think the proposal is likely to have an effect on any island communities which is
significantly different from its effect on other communities (including other island
communities) in North Ayrshire?

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17. If you answered “yes” to the above question, please use this space to provide further
information
SUMMARY:
Respondents noted that the island libraries would continue to remain open and would not
necessarily be affected by closures on the mainland. However, many people commented that a
reduced library service on the mainland may lead to increased strain on remaining libraries,
including those on Arran and Cumbrae. 
“Although there are no proposed closure of island libraries, closure of mainland libraries might
still impact our island communities with additional strain and demand on remaining libraries.”
“The island communities don’t have the access to other facilities without the need for extensive
travel.”
“Ensuring Brodick library remains open is essential.”
“I'm relieved that Arran will be retaining its mobile and public libraries, however I do find it
already at a loss that the entire island is serviced by only one public library. This makes it difficult
for residents, particularly in winter months, to access their public library without a car.”
“People on islands don't have access to an alternative library, if the one on the island is closed,
without having to undertake a significant journey first”
“The island communities rely on resources and books from other communities and means that
there would be a further journey to collect books from the main island”
“Access to books. I frequently order books which are obtained from other libraries in North
Ayrshire. Also, although Arran library is staying open, which is a great relief, any reductions in
staffing or opening hours would have a detrimental effect on the service which as it is, is only
open for three and a half days. I welcome the retention of the mobile library on Arran to reach
isolated members of the community.”

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Feedback on the ‘Public Libraries – Retention of all locality hub libraries and Cumbrae
Library’ from engagement groups
Name of Group Feedback
Redburn Grove Tenants
Group
The members felt that there would be a significant impact to the wider
community, especially in Saltcoats where “the library is the heart of the
town, and the Council would be ripping this out.” They explained the library
is used for a range of activities and various groups meet on a regular basis. 
The closure of Saltcoats in particular would have a damaging effect on the
community. It was highlighted that Saltcoats has the greatest number of
books borrowed last year, so they couldn’t understand why such a well
used facility would be considered. 
However the group felt this would not affect their own community as all
resources are brought on site. 
3T Community Shed • The Chest heart and stroke group runs from Saltcoats library. It would be
impossible for individuals to travel elsewhere and result in a huge loss of a
valuable service if closed. 
• There will be an outcry by taking community facilities away and taking jobs
away. 
• Remove vacant council properties first before taking key services away. 
• Move services and maximise space rather than losing services as well as
prioritise staff.
North Coast Youth Forum Young people are not using libraries outside of school but would feel it
would be a massive impact if that were to close. 
At the moment the group don’t really utilise the library out with a
Wednesday night, if this were different and more groups etc ran from library
would be of higher impact. 
All group feel it doesn’t have much of an impact.
Equal Supported
Employment – Creative
Writing Group
The group have a limited experience of paying for services such as Waste
disposal and Bulky Disposal rates however all felt strongly about the loss of
libraries and the reduction in KA Leisure services.  Most use libraries
regularly and some use KA Leisure facilities and they all felt that the social
and therapeutic benefits of these services should really be retained
especially for those with health / mental health issues.  A suggestion was
made to provide a mobile library service to replace rather than completely
reduce this service and maybe the KA Leisure bus could be used to
facilitate additional services such as chair yoga.  These could be facilitated
in different geographical areas throughout the week / month.  In terms of
some of the other services listed they felt that these could be reduced with
any major impact to this group.
Healing Hearts Group No impact on us but will impact on others who use these libraries.
Arran Youth Foundation • Regarding libraries, one young person said it “would be really sad if it
closed”.
Scottish Syrian Roses Two participants attend ESOL classes in Saltcoats library and so its closure
would have a high impact on them. The participant who declared it would
have no impact is a full-time housewife and does not attend the ESOL class.

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Equal – Heads Up! Group Comments made relating to proposals for libraries and indicated that the
group feel that libraries are now more than just somewhere to get a book
but it is also a social safe space for those who are vulnerable.
ASN Friday Night Youth
Group
Some young people visit the library to use computers and go to groups there
so that would have an impact, but others do not currently utilise therefore
no impact for them.
Big ESOL class Ukrainian
table
• One grandmother frequently uses the library for books, internet access,
and other services. 
• None of the attendees use the library themselves, but one person
mentioned they were considering others’ needs. 
• One person suggested that libraries should consider charging fees for
certain services and finding ways to generate income.
Long Covid Group A lot of people use Dalry Library for job searching, children’s learning,
computer access. This would be another disastrous building to close in
Dalry – we’ve already lost banks, what incentive would there be to visit? The
library is the community hub of Dalry, the hub of the town.  The library is
more important to the community than Arran Outdoor Education Centre. I
don’t think the current building is fit for the purpose of a library, it is a listed
building. Could another building in Dalry be considered?
Kilbirnie Residents – Syrian
& Ukrainian New Scots
Women
This is no issue for them as they live in Kilbirnie which is not one of the areas
where the library is to be closed. A participant did point out however that
her daughter goes to the library every week after school. Children borrow
books as they are expensive to buy but free to borrow. The implication was
that closing libraries in other places will impact the children living in those
towns. 
Big ESOL class, Syrian,
Afghan learners
- Learners use the libraries regularly for computer access, printing, copying.
- None of the learners live in towns directly affected by proposed closures. -
Some learners use library regularly with their children (Kilbirnie)
Garnock Community
Campus Umbrella Club
Group directed to QR Code survey as ran out of time
She Shed Where would Garnock Valley residents travel to go to the library, the current
proposal includes all libraries in other areas which are on a bus route. Our
libraries are a hub for the community not everyone can travel to the next
town to access a library, the bus service is not always accessible.
Newtown Men’s Shed For: This is understandable and as long as there is a library within a
reasonable travelling distance then there isn’t a problem. 
Against: This is unfair. It is a very valuable service and will hit the local
community hard.
Harbourside Men’s Shed Group are totally against library closures. This is a safe warm place to go for
community members. The elderly will be hardest hit by library closures.
Children who don’t have access to Wi-Fi at home should be able to go to the
library. Nothing beats an actual physical book. 
New Scots Adventure
Group
• Group did not use local library
Online Consultation –
Ukrainian
• One participant specifically disagrees with closing the library in Saltcoats.
• One participant views closing libraries as a bad idea, associating it with
reduced access to knowledge and resources. 
• Two participants support closing libraries, one considering them a waste
of money. 
• One participant is neutral or unable to provide an opinion due to not living
in the area.

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NAFCO We accept budgets are challenge and difficult decisions need to be made,
this is does not detract from the fact that library closures are unacceptable.
Libraries are no longer a traditional service and are now a central hub to a
range of services, including access to consultations such as this. They
provide access to information, guidance and access to other crucial
services, including vital access to printing of documents. There are wide
range of models that need considered before closure including, community
ownership, social enterprise and key holding which is currently in use in
some this could be rolled out with volunteer recruitment and training.
Transport to the remaining libraries is an absolute concern and detracts
from the 20-minute community model and in fact removes it from areas
where it is existing, is this not against the recommendations of S.G.
Skelmorlie residents will require 4 buses for a round trip to Largs library.
Accessibility for older people, those with disabilities and children is an
issue, and also  for school kids who can currently access straight after
school, due to location. Concern on how and why you chose the locations,
example being, Largs is not necessarily the centre point for North Coast its
is a large locality with transport issues. The Largs library is not even in main
street of Largs, this is also relevant for the Garnock valley, why chose
Kilbirnie. The closures do not seem to represent any savings that will have
significant impact on the budget gap.
ESOL Class,
Ukrainian/Russian
speakers
How can we say what the impact is if we don’t have data on how many
people use these facilities.  ‘For me there is no impact as I live in
Kilwinning’, says one participant. There are libraries in the schools so
reduced hours in the public libraries would not have such a big impact.  If
the libraries were open for 3 days a week this would be fine. The libraries
should not be permanently closed, however. One participant suggests
adding some paid services to libraries to generate money for the council,
e.g. organised games nights in the evening.  If there are workshops and
other activities people can attend, then people come and can be
encouraged to read books.  If the libraries closed there would be a big
impact on culture. A suggestion is combining community centres and
libraries together. The participants have seen that women with young
children not in official childcare, visit the library to spend time there, play in
the warmth, drink tea and socialise, rather than reading books.  For small
towns, one community centre / library could be a good solution. Overall, the
participants said the proposal would have no impact on them personally as
they do not live in the towns where libraries will be closed. Can there not
be a method for heating them more efficiently to reduce costs?
Employee Disability Forum Saltcoats Library is well used for groups that are ‘social isolation busters’
and by communities e.g. For mother and toddler groups and so where
would these groups go? Need to consider overall deprivation of the specific
town as there are lots of places already closed. Some schools/early years
visit libraries and so it would affect them. Some kids also use the library
after school if parents are at work. Some libraries are better used than
others, would be helpful to see usage figures. Need to consider ease of
access to lessen impact – if you are disabled and struggle to get on and off
public transport, it has an impact if you have to travel too far to access a
library. Ardrossan library is difficult to access, very busy road, bad

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pavements could therefore be the library you are least likely to go, whereas
Stevenston is much easier to access. 
Older Peoples Voice
Network (Irvine)
Libraries are key resources in the community. Locality libraries and hubs
provide warm welcoming area. Older people in particular value these
resources. Information is accessed which is very important to the
community. Invaluable resource for all ages. 
Joint Cabinet Conversation
Café
• People that use the libraries won’t have the same opportunities
• Should not be happening as there is not enough places to have to study 
• some people have not got an access to library’s further afield
• Have 1 in each locality can be fine that they can travel to 
• Young people don’t have a place to study outside of school if they don’t
have access to WIFI
• If Saltcoats lib shut they would have to travel further. 
• Some People don’t drive therefore you will have travel costs. 
• Having to find other places to print things due to not having printer at
home. 
• Many other services use libraries such as Nurseries and younger children
• Closing libraries takes away the connection from all schools
community’s, groups and the council- libraries
• Could be a chance for the space to be used for different things. 
• Possible budget saving- putting money for something else
• School librarians, are a big problem for young people, Its a safe space for
young people to go, They help with further in life, Such as CVs etc
• mobile libraries would be more beneficial
North Ayrshire Youth
Executive 
• One group member believes libraries could be reduced more than the
proposal, should keep one per locality and keep school libraries. 
• If the mobile library costs less to maintain than a library, could this be
implemented on Arran and Cumbrae? 
• Moving resources further away will impact people by additional costs and
time. 
• In our experience, they are well used not only to borrow books but also as
a study space providing access to computers.
North Ayrshire Young
Ambassadors
“I use the library as a place for study outside of the school, it’s always quiet
and helps me prepare for my exams.” “I have family members that use the
library for the Wi-Fi to get internet access at no cost.” “This would
discourage young people from reading and socialising in a safe environment
without being judged.” “This would keep both young and older people from
accessing modern technology such as laptops and computers as this is
some peoples only option to use this type of technology.” “My Gran would
be highly impacted as she meets her friends at the library every week to
catch up and discuss their favourite books.” 
The group do not really access library services due to access online to
everything they need, a couple of pupils identified it would marginally affect
other members of their family both young and elderly. The group had no
pupils from Cumbrae attend so no opinion on closure of facility was given
No Impact – “Use school library anyway. Not been to public one.” No
impact – “Don’t go”, “I don’t read” Impact – if less accessible it might be a
barrier to get the bus. Takes away access to books. 
North Ayrshire Champions
Board
- Happy for these to be shut as at least there is still one’s open close by and
the busses for free, might encourage people to use them more and make

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the venues still open busier- Happy to travel to one near me, maybe we
could do a mobile library in the towns that are closing.
- If your adult doesn’t have money to travel with you, you could be missing
out.
- This is a good idea, travel isn’t an issue to me and at least there is at least
one local to everyone.
Joint Cabinet and Youth
Cabinet Nov 2024
Safe space and community gathering space / Safe space and community
gathering space / Libraries provide a great space for people to access
education, improve their essay abilities. It also provides a safe comfortable
space for young people to relax in even without the interest of the facilities
provided by libraries.

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Closure of Arran Outdoor Education Centre
18. Arran Outdoor Education Centre provides residential and day experiences for
leadership, team building and resilience through access to a range of outdoor
education and water based activities for children, young people and adults at a
reduced rate for North Ayrshire residents. It currently costs £298,000 per annum to run
the centre. The Council is considering closing the facility. This proposal presents a
possibility for alternative uses on the island, including commercial opportunities. 
19. Have you any additional comments you wish to make on the closer of Arran Outdoor
Education Centre and on how you think communities will be impacted?
SUMMARY:
- Education. The comments received in general say that AOEC provides vital outdoor education
experiences that foster skills such as teamwork, resilience, leadership, and environmental
awareness. These opportunities, particularly for children from lower-income families, can be
life-changing, helping to build confidence and independence.
- Economy. Many people felt that the AOEC plays a crucial role in the economy of Arran,
supporting businesses and providing employment, especially for younger people. Many
respondents expressed fears that its closure would result in significant job losses and a decline
in tourism. Some suggest exploring public-private partnerships, marketing to external groups, or
expanding its use to sustain its operations.
- Accessibility. The facility is seen as a key resource for North Ayrshire, offering affordable
outdoor education that might otherwise be inaccessible to many families. Many comments
suggested that closing the centre would disproportionately impact disadvantaged children.
“This brings people to Arran and money to the economy. Plus schools all over Ayrshire use this
service….which would mean numerous children would miss out on this experience.”
“£298,000 seems a small amount of money compared to the benefits the centre offers to the
whole of North Ayrshire”

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“Arran outdoor Education centre is massively important to local school children. It gives them
the opportunity to access outdoor activities they would not be able to otherwise. For some
children it will be the only break they get away from home. It encourages team building,
achievements, outdoor skills and personal development. This would be detrimental to the
wellbeing of children which is utterly unacceptable.”
“As someone who has visited the AOEC with around 100 young people from North Ayrshire, I
have seen first-hand the fantastic difference that it makes to their lives and continue to see the
long term benefits it has had on young people’s attitudes and values. Many young people are
struggling with education, coming out of covid social skills are lacking with many more young
people and a resource such as this should be receiving investment rather than repeatedly put
up for closure.”
“Arran Outdoor Centre is an excellent facility but comes up year after year as a budget cut
proposal. maybe it would be good as a commercial opportunity.”
“I would be sad to see it close, but also know the council does need to make savings. Could it be
run by a charity that would make using the facilities low cost? Any change it could be self-
sustainable by offering activities to general public (this might already happen, like work team
building days/weekends)”
“People will be less inclined to visit the island without this facility and will have a further
detrimental impact on shops/businesses already suffering”
“The opportunities children get here are ones that will stay for life in a world with high obesity
and poor mental health why would it be shut. Kids get the opportunity to get out of their comfort
zone, have a new appreciation for nature, have some independence. Kids with more
appreciation for nature at a young age will carry that into adulthood (second thoughts on
littering, climate conscious). Not to mention the mental health benefits of a week away from
technology and family to have fun. The social benefit - these weeks are invaluable bonding
experiences for year groups.”
“The Outdoor education centre makes a huge difference especially for children/teenagers from
low-income families or deprived areas. It is important for the wellbeing and mental health of
young people to have facilities like the outdoor education centre”
“The facility offers a valuable learning centre that currently (and hopefully will continue to)
upskill and train the next generation of environmental professionals required to respond to the
Global Biodiversity Framework crisis that NAC have specific requirements to meet and
contribute towards.”

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20. Do you think the proposal will have a particular impact on any of the groups below? Please tick all that apply

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21. Please use this space if you wish to provide further information on your answer(s)
above
SUMMARY:
A large number of respondents felt that closing AOEC would disproportionately harm young
people and low-income families who rely on it for affordable and enriching experiences. 
Additionally, it was felt that the closure would negatively impact local businesses and the wider
island economy, who benefit from its presence.
“I have been to the centre on residentials with people who have all the above characteristics.
The ethos of the centre and the way that groups work together is completely unique to Arran and
the AOEC - one which I have never experienced anywhere else in Scotland, other outdoor
centres or other residential venues. People come together at the AOEC and any social stigmas
or barriers people face in their day to day life doesn’t matter at the AOEC - people of all ages
come together for a once in a lifetime experience for enjoyment, team building, mental health or
whatever the focus is of their visit.”
“We have some if the lowest income families and therefore schools in north Ayrshire. These
children need exposure to experiences that challenge them in order to build their resilience and
self worth, enabling them to better see a path out of the poverty cycle as they grow up.”
“Many children in our school would never be able to do anything like this due to economic or
social issues.”
“AOEC is key to providing opportunity to school pupils experiencing low income, low wealth or
deprivation. This cannot be understated.”
“If there is one Service within the councils portfolio that serves all the [characteristics] is AOEC,
let’s not forget what AOEC did during Covid, how its staff team supported the Island community,
by providing a community hub, support the islands most needy, in a time of national crisis, set
up a good voucher scheme, engaged with other community groups. Its staff team still continued
to deliver meaningful outdoor education to schools, visiting schools on the mainland, whilst still
supporting those most vulnerable on Arran.”
“Could consider using it for care experienced children for holidays and to those on low
incomes. It costs the same - more or less - to run whether it is full or not. The council should be
thinking of how to use it for the benefit of all of North Ayrshire - particularly the poorer and more
disadvantaged.”
“Closure has a knock on effect for local business who provide services to the centre and
schools use the centre to the benefit of all children in all income brackets.”

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22. Do you think the proposal is likely to have an effect on any island communities which is
significantly different from its effect on other communities (including other island
communities) in North Ayrshire? 
23. If you answered "yes" to the above question, please use this space to provide further
information.
SUMMARY:
The comments received suggest that Arran would be significantly impacted by its closure. Many
of the comments said the centre was a unique facility that offered recreational opportunities for
children, many of whom come from disadvantaged backgrounds and might never have the
chance to experience such opportunities.  Many also felt that any closure would have a
negative effect on the island's economy, which relies heavily on tourism. 
“Arran is already struggling with drawing tourists to the island due to unreliable ferry service.
Removing a large outdoor activity centre is not helping them.”
“Shutting a facility on an island is obviously going to have an impact both directly and indirectly.
Small businesses will suffer, young people are being deprived of opportunities to see a truly
beautiful place and gain positive life experiences that may mean they keep coming back
through their lives.”
“It’s an integral part of the arrangement community and helping children learn about the island
will help promote sympathetic use of the island outdoor resources”
“Arran Outdoor is a huge part of the life of the island and will have a significantly detrimental
effect on the local community.”
“The centre brings many visitors to the island which in turn supports employment on the island
community.”
“Arran has a fragile local economy that is largely dependent on the summer months. The AOEC
directly feeds into the circular economy on Arran; by placing orders locally, they directly support
many small and family run businesses, which in turn allows them to provide year-round jobs to
locals, many of whom who then run their own side businesses, which use services from other
island-based organisations. The island desperately needs places like the Arran Outdoor
Education Centre, not only provide jobs and opportunities but to benefit the whole community
by providing a physical venue for crisis events, meeting and workshops, collaborations with
other island organisations, and emergency accommodation. Closing the centre would be a
mistake and many of the alternatives for the buildings use are not practical or feasible.”

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“The outdoor centre is a huge part of island life and often used as a hub for various groups,
charities and organisation taking this away from the island will have a significant detrimental
effect, the money ‘saved’ is unlikely to be put back into arran meaning the island community will
be missing out again on a facility that is so important to so many”
“The AOEC is an Employment provider on the island where work is hard to find. Skilled
instructors are attracted to it and thereby raise its profile as a prime outdoor sports centre.” 
Feedback on the ‘Closure of Arran Outdoor Education Centre” from engagement groups 
Name of Group Feedback Received
Redburn Grove Tenants
Group
The Redburn Grove members were disappointed to hear of these potential
impacts in this engagement exercise as they feel this resource is extremely
valuable to the young people within all communities and will have further
impact on the next generation.  
3T Community Shed • Where do young people go to learn if this is closed? 
• Would the council consider relocating the facility to keep it? 
• This would help make it more accessible especially if the ferry service
continues as is, unreliable.
North Coast Youth Forum Group have been to the centre multiple times and been successful in PB
Funding to go to the centre as a residential trip, they all agree that this is a well
utilised facility and would directly impact them greatly. Limited for other options
locally for future residentials. Sleepover location for Arran Pride. Opportunity to
bond and team build with other young people. A variety of different activities
and experiences that are not accessible locally.
North Ayrshire Sports
Academy
• “One of the best experiences in school” 
• “Loved the instructors” 
Healing Hearts Group No impact on us but shame to lose the facility, especially for young people.
Feel sorry for the people on Arran.
Arran Youth Foundation • "Important"
• "Community space used for a lot of other things"
• "Important for residentials and way it was used in Covid" 
• "Booo!" 
• "I like doing stuff there because it is stuff you don't normally do like in the
water and the climbing wall"
• "It is a fun place and gives people from Arran and the mainland opportunities
to do stuff they don't normally do"
• "It is used for lots of things not just outdoor things" 
ASN Friday Night Youth
Group
Most young people have been and would be very upset if they couldn’t do this
again and other young people that haven’t already are looking forward to going.
Young people voiced the centre gives young people opportunities to create
memories and experiences that they wouldn’t otherwise have some young
people also said ‘it created memories to last a lifetime!’
Long Covid Group High impact on schools. It’s a chance to go away. Funding for children to go.
Teaches/helps children to socialise in their own groups.
Kilbirnie Residents -
Syrian & Ukrainian New
Scots Women
One participant indicated this would impact them as they like outdoor sports.

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Big ESOL class, Syrian,
Afghan learners
The group felt this will affect their children’s learning in the future.  
Garnock Community
Campus Umbrella Club
Group directed to QR Code survey as ran out of time
Newtown Men’s Shed Split Opinion: 
For: Unnecessary service and given the budget restraints, it could close.
Partner organisations could come together and offer a similar service
potentially. 
Against: An amazing experience for young people that they should not be
deprived of. North Ayrshire has so many areas of depravation, give the children
something to look forward to and some don’t have any other holidays with
family etc. 
Harbourside Men’s Shed This is the only chance some children get to really enjoy and experience the
outdoors. 
New Scots Adventure
Group
Group felt arran outdoor was a good facility and should be an opportunity open
to everyone
Online Consultation -
Ukrainian
• 3 support this decision. 
• One believes it should be the decision of Arran residents. 
• One is totally against the idea stating:  Definitely against. Such a great place
should work and bring in income. My child went to a school trip here this year -
these are unforgettable memories. Moreover, I talked with young people who
have long since finished school, but they remember trips to this place with
school as a bright moment of their lives. I would suggest that you better
consider the possibility of attracting private business: for example, renting out
the centre for the summer and the period when there are no school shifts here.
NAFCO This will impact all schools that use the centre and shows the lack of
importance considered and the value of outdoor education, which is so
important for children.
What about sharing this with the other Ayrshire as part of shared services?
Where else could kids get access to experience sailing, gorge walking and all
the other important skills and experiences, you going to pay more for them to go
out of North Ayrshire.
Recruit more volunteers to help run the facility
Target private schools for weekend use.
Change the model to more commercial use for weekends and summer.
Employee Disability
Forum
Travel is always an issue with the ferries breaking down and therefore people
are not using it to the same capacity - would be a sad loss if it were to go.
Unsure of the various groups who may use it and disability groups and the
centre’s current capacity to deliver accessible activities. 
P7 House Captains -
Lawthorn Primary
• This will affect all Primary sevens!
• It can be our only chance to take part in outdoor activities and water sports.
• It makes young people more responsible and increases confidence and
citizenship.
• It’s not fair for future primary sevens!
• People with these skills will lose their jobs
• Young people will miss out on amazing opportunities
• The residential helps build and strengthen friendships.
• It makes you face your fears, activities push you outside your comfort zone.
• It is the only outdoor centre that gives water sports as part of the experience,

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Joint Cabinet
Conversation Café
• Lack of opportunities for young people.
• Less confidence building.
• Not the same opportunities as people that been to arran.
• Development of relationships and friendships that young people build going to
Arran.
• Not a chance to do things that you might not get the opportunities to do such
as the activities- Abseiling Etc
North Ayrshire Youth
Executive
• For many young people, this is the first opportunity to develop independence
and stay away from home. 
• It helped with reducing stress and developing friendships when prelims were
complete. 
• This group has fond memories of attending the centre, they developed skills,
made friendships, and went through personal growth developing their
confidence. Young people spoke at length about their memories and
development through attending the centre.
Pupil Feedback - No experience of the joy of arran
- Been and really good 
- Gained confidence and to be respectful, life skills and independence
- Really lovely place
- Be more resilient
North Ayrshire Young
Ambassadors
“We went on our P7 school trip, every P7 gets the experience, it was a great
trip.” 
“We got to go out on the boats and go up a climbing wall at the club, it was the
first time I had ever done this.” 
“Our P7 trip was in arran, it was a great experience, couldn’t imagine P7 without
it.” 
“Great experience that would not allow young people in schools to grow and
develop life skills” 
“My little cousin would suffer as they would not be able to have a residential
experience should Arran Outdoor Centre close” 
“My bother has just been and had an amazing time with his friends, it would be
rubbish if the centre was to close and my friends brothers and sisters couldn’t
go.” 
The pupils interviewed had no real knowledge of the facility. No pupils had ever
attended the facility throughout their time in education therefore no impact was
selected with a couple understanding it would be a great facility /option if
accessed. 
“I remember going to the outdoor centre when I was in primary and loved it”
“I’ve used this lots in primary and go there during summer for activities too”
High Impact – “We go trips there and I like it.” “It’s a nice place”. Low Impact –
“It’s a nice place but we usually go to Inverclyde instead.” 
“would be sad to go but does not affect me” 
“love the place” 
“People will lose their jobs” 
“My wee brothers are still to get their residential so if Arran closed they
wouldn’t get that and it would be sad” 
“We went to Arran in P7 and it was class. We learned loads of stuff and got good
experiences that we will remember forever”

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North Ayrshire
Champions Board
- Happy to shut this as there is other places you can do similar activities like
Inverclyde sports centre, or you can travel to other places
-Missing out on the Primary 7 Experience would be a shame but I think it would
be okay as you can do the activities mostly elsewhere
-You can do these activities in lots of places, and you can still go over and climb
the mountain as part of an experience.
Joint Cabinet and Youth
Cabinet Nov 2024
Shows children how to survive. Gives young people taste of independence /
Ceasing the Arran Outdoor Centre would have a massive impact on young
people as it is mostly for only opportunity for young people could have to a
vacation. Not realising only opportunity to have an outdoor experience. Or
opportunity to make new relationships for life
Arran Outdoor Education
Centre specific
engagement session
Overall, the full group questions the financial impact assessment of this
proposal, not just for all the schools and young people accessing the centre at
the subsided cost to North Ayrshire residents, also the financial impact in terms
of job losses on the island and impact on all stakeholders. 
The centre puts North Ayrshire Council as a leader in the residential outdoor
education landscape and needs to be recognised as the asset it is and that
asset clearly outweighs the financial savings.
The Outdoor Education bill is currently at its second reading at parliament,
again this puts the council at the forefront across Scotland with this purpose-
built centre.
We also question this proposal in terms of the Islands Bill and the protection,
growth and recommendations.
Where is the recognition that the centre in March this year had made a further
reduction on its running costs through the restructure of staffing.
The whole group strongly felt that the Arran Outdoor Education Centre is so
much more than just a residential opportunity for young people. It is an integral
part of island and community resilience, which would be significantly weakened
if the Centre was to close. The centre has played crucial roles in snowstorm
blackouts, COVID response, ferry cancellations and large-scale casualty
incidents (Waverley crash 2020). It has key infrastructure (transport,
accommodation and catering) and employs a number of instructors with key
skills to respond to emergencies.
The group also felt that Arran has an extremely fragile local economy that is
largely dependent on the summer months. The AOEC directly feeds into the
circular economy on Arran; by placing orders locally, they directly support many
small and family run businesses, which in turn allows them to provide year-
round jobs to locals, many of whom who then run their own side businesses,
which use services from other island-based organisations. Without the AOEC
providing this year-round business, many would struggle to continue.
From the meeting it was clear that the Arran Outdoor Education Centre
supports a number of small and large community groups and environmental
charity organisations. The closure of this infrastructure on the island will
directly lead to the demise of these groups and organisations. It directly
facilitates food security, food distribution and zero-waste cafes across the
island (which directly help those with mobility difficulties in remote areas and
those experiencing low income and deprivation).

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Review of Services at Eglinton Country Park
24. It is proposed to review the Countryside Rangers Service based at Eglinton Country
Park. The current service includes engagement with schools, community groups and
partners in relation to nature conservation, biodiversity, preservation, green health and
nature-based learning. Eglinton Community Garden would be closed. Volunteering
opportunities, including those related to maintenance of the park would be impacted 
25. Have you any additional comments you wish to make on the removal of services at
Eglington Country Park and on how you think communities will be impacted?
SUMMARY:
The key themes that emerge from the comments focus largely on the importance of Eglinton
Park and its Ranger Service, particularly in terms of education, mental health, and
environmental stewardship. The park is seen as a vital space for learning about nature,
promoting physical and mental well-being, and fostering social inclusion, especially for
disadvantaged or vulnerable groups such as children with additional needs, those from low-
income backgrounds, and volunteers. Many comments praised the Ranger Service for its role in
educating people of all ages about environmental conservation, biodiversity, and sustainable
practices. There is significant concern that reducing funding or removing these services would
negatively impact both the park's upkeep and the educational and community benefits it
provides. Many respondents comment ed on how the loss of these services could impact
mental health and wellbeing for park users. 
“The park rangers service is essential in providing educational experiences to young people,
families and groups who visit the park. They have already suffered at the hands of budget cuts
and the savings from this closure are minuscule compared to other savings offered as part of
this consultation. Where as the impact on the community is massive, including the closure of
the community gardens which creates partnerships between employability organisations and
others and literally feeds the community with locally grown produce into our larder network (as
advertised on Facebook directly before this engagement). I believe there may be an opinion that
groups like the path stewards will just pick up the work of the paid rangers service - but this is
again neglectful of the fact that volunteers will quickly become burnt out if they are asked or
expected to take on the remit of paid staff.”

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“Being a member of the path stewardship volunteering program this would impact our group
immensely. We work to keep paths accessible to all users through the support and
empowerment of  the park ranger. Ten volunteers give our services , free, on a weekly
basis resulting in vast improvements within the park. Removal of services within Eglinton Park
would result in overgrown, inaccessible dangerous pathways. We cannot allow North Ayrshire's
flagship attraction to be abandoned!”
“This park is the jewel in the crown for North Ayrshire & services should remain in place for
everyone who lives here. There are so many people & groups who use these facilities & it would
be a travesty if services were removed.”
“I love Eglinton park and highly value the work of the rangers. Children need to learn about
nature and how to look after our planet. I love that the park is free to visit, but is there anything
that could generate income for the park? Small charge for activities organised? Any outside
grants you can apply for?”
“Health and wellbeing are closely linked to open green spaces, this is an essential service to the
community”
“Perhaps a scaled back service could be retained in order not to lose the skills base, and then
reintroduced at a later date.”
“The Rangers are a good thing but, really, they are a luxury during hard times and I think the
closure of the service would affect fewer people than some of the other cuts suggested. Surely
schools themselves or volunteers could take on the community engagement and education
role? It is a pity to reduce volunteering opportunities but there are other nature based
organisations who would welcome volunteers “
“I think this is an important service as learning about Sustainability and Biodiversity is very
important to the community. The facility has already impacted on me as a local teacher. We
used to have Rangers visiting the school, giving advice on any nature topics as well as fantastic
trips. The community garden has been established and always seems busy. I think this is
important for many groups.”
“Without the Ranger service the council will not meet its statutory Biodiversity Duty.
Environmental education will be adversely affected, with opportunities for disadvantaged/ care
experienced young people particularly impacted. The loss of volunteer opportunities will have
negative outcomes for health and wellbeing of all age groups, and socially disadvantaged
groups. Years of excellent work by the Green Health partnership will be undone, and is
exceptionally short sighted in terms of long term positive outcomes delivered by social
interventions.”
“This is a service that provides huge learning and significant physical and mental health
opportunities to a community. It is also an exceptionally beautiful tourist attraction. Perhaps it
might again be better to think if money generating ideas around the park than cutting services
that will simply turn it into an eyesore resulting in the loss of tourist income to the local
economy.”
“This service is very beneficial in educating regarding nature and wildlife in area. It also supports
people who have mental health issues such as depression and anxiety in regards to providing
opportunities for walks etc. Eglington Park is vast and requires upkeep”

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“Without rangers the park will feel less safe. It would also mean missed opportunities to
educate people on the environment and behaving responsibly. No doubt littering and anti-social
behaviour would also increase. If anything, the ranger service should be expanded. “

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26. Do you think the proposal will have a particular impact on any of the groups below? Please tick all that apply

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27. Please use this space if you wish to provide further information on your answer(s)
above
SUMMARY: 
The comments highlight the significant impact that Eglinton Park, its Ranger Service, and the
Community Garden have on various vulnerable groups, including children, the elderly, disabled
individuals, those with mental health challenges, and low-income families. The park is seen to
provide opportunities for education, socialisation, and connection with nature, which
contribute positively to mental and physical well-being. Because entry is free, it is felt that any
impact on the ranger service is likely, in particular, to affect those on low income. Many
comments mention the potential negative consequences of service reductions, particularly for
marginalised and at-risk populations, in addition to the broader environmental impact. 
“Disabled volunteers and elderly volunteers give their time to Eglinton Park, and this is
important for socialisation.”
“I think it is an important service for young people learning about nature as well as the schools.
People who are retired or have mental health difficulties use the garden and give them a
purpose as well as company.”
“All these groups of vulnerable people benefit hugely from this service. Accessibility is a gift
without which many would be stuck inside the four walls of their home - having a significant and
negative impact in their physical and mental wellbeing as a relationship with nature would not
be supported.”
“It is a great experience for children especially from poor homes.”
“This would affect everyone - protected characteristics or not”
“Low income, poor, older and young groups are more impacted. So are women, those in poor
health, the disabled, those marginalised by society. In fact those people who should be getting
Council services”
“Losing the Ranger Service and Community Garden would impact all ages and abilities as they
work with everyone.”
“A necessity for young, old and especially low-income families” 
Feedback on the ‘Review of services at Eglinton Country Park” from engagement groups
Name of Group Feedback Received
Redburn Grove
Tenants Group
The members were really sad to hear of these potential impacts in this engagement
exercise as they feel this resource is extremely valuable to their community and will
have a massive impact on the wider community within North Ayrshire. This is an option
the group did not want to see being reduced. They also mentioned a number of their
relations volunteered with this project and it will have an impact on mental health
especially after covid.
3T Community Shed • Taking away the ability to learn about nature, where will they learn if removed?
• Tree planting opportunities would also stop if the service was removed

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North Coast Youth
Forum
The group feel it doesn’t affect North Coast young people due to travel etc, there are
parks closer by that can be utilised but understand this may be an issue for young
people in different locations. 1 young person explained she enjoys a trip to Eglinton
Park as this is something she does regularly and if this was not maintained she may not
enjoy a trip to the park therefore this would be of high impact fir her. Young people have
also previously worked with the rangers within Eglinton Park and felt this was beneficial
for them as the ‘bat walk’ that was done if something they haven’t done before and
unsure of other partners would be able to deliver this.
Healing Hearts Group Shame people will lose their jobs. 
People are interested in the activities that they offer. 
Without the work of the volunteers, areas will be overgrown.
Children won’t learn about nature.
Older Peoples
Network
How can we teach our children and ourselves about climate change/biodiversity and
keep our promise to help reduce climate change if this type of education and learning is
removed. This seems like a bad decision.
ASN Friday Night
Youth Group
Most young people feel this would affect them and the group directly as they
sometimes go a trip to Eglinton Park over the summer and they wouldn’t have another
close by park or accessible park equipment.
Big ESOL class
Ukrainian table
One person has no issue with the purple bin being collected every 4 weeks, as it’s not
always full after 2 weeks. 
However, the blue bin is always full after 4 weeks, especially for those of us with larger
families, which is problematic.
Long Covid Group Will the café still be there if the Ranger Service goes?
Kilbirnie Residents -
Syrian & Ukrainian
New Scots Women
This will have no impact on the participants as they live in Kilbirnie and so do not
generally visit this park.
Big ESOL class, Syrian,
Afghan learners
- Nobody will go to the park if it isn’t cleaned etc 
Garnock Community
Campus Umbrella
Club
Group directed to QR Code survey as ran out of time
Newtown Men’s Shed Understandable. Encourage volunteers to help out. Ensure the current staff are
redeployed to street scene for example.
New Scots Adventure
Group
Some of the group stated they had never seen a ranger at Eglinton Park so did not feel it
would have an impact on them.
Online Consultation -
Ukrainian
• Two disagreed with the proposal with one stating: ‘Eglinton is a great place for
outdoor activities. I do not support the closing of the public garden. The number of
service personnel can be reduced.’ 
• 3 participants provided more neutral feedback saying that, ‘It is difficult to answer,
because I do not understand how much this service can be replaced by other
volunteers or, again, a private business in their place.’ Another said that they were not
aware of the activities on offer and so could not have a more definitive opinion. 
• One participant fully supports the close.
NAFCO This is a free service, which is highly valued
Outdoor Education is important and valuable, 
Why would you even consider closing community garden, what could be the saving
there. Provides valuable mental health and wellbeing opportunities. Loss of such an
amazing range of skills, which really help people. The review needs to consider that it
could increase vandalism and end up costing more.

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Employee Disability
Forum
The bikes programme was great, included power wheelchairs or bikes that you could
take out, it was free and for people who struggle to get out and about in nature. One of
the best things for people’s health and wellbeing is to be out in nature and it is quite
difficult for people with disabilities to do that so the loss would be massive. The Ranger
Service have made a difference in making the park accessible for those with disabilities
and the changes are very significant, with TACT using the garden etc. You can see the
difference and it’s life changing for some people, they have made huge headway for
disabilities. Would there be an opportunity to make it seasonal rather than lose
altogether?
P7 House Captains -
Lawthorn Primary
• Keep the rangers!
• It would become unsafe if it isn’t looked after
• Would the café be shut?
• It will become dangerous and overgrown.
• Overgrown trees and bushes are dangerous
Joint Cabinet
Conversation Café
• Remove another space that YP socialise.
• Likely to get vandalised due to less maintenance and staff.
• The park would get ruined.
• There are already volunteers working without a park ranger, therefore the volunteers
are going to have to do more hours and take on more roles and hours.
• The park will need updated in a few years time due to maintenance upkeep being
reduced, therefore more money will have to be spent in the future to update and keep
the park safe.
• Taking away a safe place for young people to go with friends and socialise.
North Ayrshire Youth
Executive
Reduction in Park Rangers might have a low impact on park users but a higher impact
on park maintenance. Other groups such as Duke of Edinburgh, Active schools, and
community groups could volunteer to complete park maintenance.
North Ayrshire Young
Ambassadors
“I go to the park runs every weekend with my dad then we sit by the café, it’s our weekly
tradition.” 
“We had an experience day at Eglinton Park where they took us through online safety
as well as other activities at the park.” 
“My family attended a summer fun day at the park last summer in 2023, it was such a
good day.” 
“The park has an amazing swing park next to it that is always busy, I always see it when
we are walking the dog, especially in the summer.” 
Although most pupils have attended the park they do not on a regular basis therefore,
felt this was not a massive concern to them or family members. 
“love the park” 
“café might be effected” 
“favourite running route”
North Ayrshire
Champions Board
- High impact as visitors won’t know where to go when they visit our towns
- Outdoor learning is a big part of childhood, and this would be affected 
- If you are going on a trip there, it may not be the same experience without the rangers
to guide you and help you learn
- Big impact as it’s one of the main places for outdoor learning and to be helped by the
rangers, people would struggle.
Joint Cabinet and
Youth Cabinet Nov
2024
More important stuff / Eglinton Park provides valuable education for many children in
Kilwinning and the surrounding area but we feel their removal is minimal compared to
the other services. If there is a lack of employees to pick up litter. Is a costly the country
park could be a good solution.

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Introduction of Car Parking Charges at Council Owned Car Parks
28. Following the introduction of Decriminalised Parking Enforcement across North
Ayrshire, it is proposed to introduce charging for car parking at Council owned car
parks.   
The car parks include:   
Irvine - Kirkgate, West Road and East Road 
Kilwinning - Almswall Road and at Oxenward 
Saltcoats - Vernon Street, and Kirkgate 
Largs - Gateside Street 
Up to 1 hour - £1.50 
2 hours - £2.00 
4 hours - £3.50   
It is anticipated that through this proposal a more regular flow of car parking
availability would be achieved at Council owned car parks and improve accessibility to
town centres 
29. Have you any additional comments you wish to make on the introduction of parking
charges at Council owned car parks in Irvine (Kirkgate, West Road and East Road) and
on how you think communities will be impacted?
SUMMARY – these comments apply to all car parks:
- Impact on local businesses. Many comments express concern that parking charges will deter
shoppers from visiting town centres, leading to reduced foot traffic for small businesses, which
are already struggling. They believe that this could result in closures and a shift to out-of-town
shopping centres like Silverburn and Braehead, where parking is free.
- Financial impact. Many comments expressed the view that parking charges are unwarranted,
particularly during a cost-of-living crisis. They said that many people, particularly those on low

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incomes, the elderly, and people with mobility issues, would face additional financial strain,
potentially discouraging them from using local services and town centres.
- Moving parking into residential areas. Some respondents felt that the charges might push
people to park in surrounding residential areas or drive to retail parks, exacerbating congestion
and making it harder for local residents to park and highlighted that current public transport
links are not adequate, although a number of residents did suggest that it could be a positive
move for the environment to encourage people to use public transport more while freeing up
spaces for shoppers rather than workers.
“Paying for parking will just mean people will not visit the towns. They will instead head to big
shopping centres and retail parks. Public transport is awful, unreliable, limited and expensive
so is not a viable option”
“When council policy is town centred why would anyone visit to be hit with parking charges?
Irvine has a high rate of deprivation and making people pay to park for work, going to church is
wrong”
“I can imagine that this is an unpopular idea for a lot of people but I would say, anything to
reduce the use of cars is a good thing! I’m happy for car parking charges to be put in place.”
“Parking should be free for the first hour at least and introduce a charge after this time limit.
Otherwise you are going to kill the small businesses in the High Street. Look at Kilmarnock & Ayr
town centres - so quiet! £1.50 is too expensive for one hour.”
“This would hopefully encourage people to change their mindset from the default of using the
car for errands to using public transport, bikes or their feet. That seems the right direction of
travel given the ecological challenges we face.”
“Local businesses are already negatively impacted by rising costs. Charging potential
customers to park, is another incentive for people to shop online and not support local
businesses. People should be getting incentives to shop locally, not being given further reasons
to shop elsewhere.”
“I think charging for car parking is a good idea. Too many workers hog spaces meaning shoppers
struggle to get parked.”
“Restricting car usage (e.g. through charging for parking) may contribute to sustainability
aspirations but people may need better alternatives/options in public transport. Money raised
by parking charges in the town should be ring fenced for investment in the town”
“I feel that 2 permits per household should be available as many households have more than
one car. I think parking charges could be a way of generating income if it allows other services to
remain.”
“Charging for use of these facilities will reduce the footfall therefore having a large impact on
businesses . Our town businesses are already struggling, adding charges to carparks will see
businesses closing and our towns just being empty buildings.”
“Absolutely introduce parking charges. Most other councils do it. It may also have the added
benefit of encouraging people to take public transport.”
“Less people will visit these towns as many larger out of town shopping areas are free to park. It
will affect all traders nearby and local people who are the life blood of the towns.”
“The additional permits will be expensive for residents but I don’t think the charges for other
parking in these areas is unreasonable”
“Paying for parking is no bad thing but could it be more reasonable .. £1 per hour, £3 for 4 hours”

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30. Have you any additional comments you wish to make on the introduction of parking
charges at Council owned car parks in Kilwinning (Almswall Road and at
Oxenward) and on how you think communities will be impacted?
SUMMARY:
The comments focus largely on a perceived negative impact on local businesses. Many
comments put forward the argument that the charges will reduce foot traffic in Kilwinning,
already struggling with low shop activity, and push customers to free parking alternatives in
nearby areas, particularly retail parks. There is concern about the added financial burden on
low-income residents, people with disabilities, and those relying on cars for essential services,
such doctor visits. 
“Awful idea. Kilwinning is full of small business who will be sorely affected by the parking
charges being introduced.”
“Parking should be free for the first hour at least and introduce a charge after this time limit.
Otherwise you are going to kill the small businesses in the High Street. Look at Kilmarnock & Ayr
town centres - so quiet! £1.50 is too expensive for one hour.”
“This introduction will be devastating to all he businesses on our Main Street”
“This will kill off small businesses in the town who are already struggling to remain open if
people can't park for free they will shop elsewhere”
“This will impact local residents again using the local shops and doctors surgery. The footfall for
the shops will drop and shops forced to close which will mean the Main Street will look very
poor indeed. We know that this then leads to more young people gathering in the main street”
“Honestly, great idea. The issue is enforcement. Perhaps bring in a Ringo type service to ensure
compliance without the need for as many parking enforcement officers?”
“I think the residents parking pass is great, this was not part of the proposal previously. How can
residents deal with visitors? Do they need to pay £100 for a pass or would there be a short term
additional pass available (thinking overnight or weekend visits). Will there be additional parking
attendants to ensure the rules are followed?”
“I wouldn’t consider getting the bus and charging for this parking would encourage me to buy
shopping in Glasgow after work before I come home. At the moment I’d stop in Kilwinning for
essential groceries”
“I actually think that this is a great idea! I often travel to town and can never get parked. I also
think that there should be penalties for parking in disabled or parent parking spaces if you have
no right to use them.”
“These charges will see the loss of revenue within Kilwinning as people will or cannot afford
charges such as these, people should be encouraged to shop locally wherever possible”
“I think any parking charges have an impact on the amount of people that will use the local
resources in the area. Limiting time may be a better decision e.g. parking restrictions of an hour,
two hours, four hours allow the reduction of parking traffic for longer period but still provide an
opportunity to park for free”

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31. Have you any additional comments you wish to make on the introduction of parking
charges at Council owned car parks in Saltcoats (Vernon Street and Kirkgate) and on
how you think communities will be impacted?
SUMMARY:
The comments received showed concern about the impact of proposed parking charges on
Saltcoats with the fear that they could drive away shoppers, further harm struggling high
streets, and reduce foot traffic, especially for small businesses.  Many comments pointed out
that a paid-for car park already exists in the town centre and is not used to the same extent that
other free cars are.  
“There is little to no free parking anywhere left in Saltcoats”
“Saltcoats high street is struggling, pay to park would exacerbate this.”
“Saltcoats town is already a deprived town and may shops closing over the past few years,
parking charges will push more people away from the town and to other areas such as
Silverburn or online only shopping. Public transport is not a good enough service to encourage
people not to drive, our local services are limited and unreliable.”
“Saltcoats used to be a lovely seaside town but with the amount of closures already taken place
this wouldn't help at all. How are you supposed to attract visitors with additional charges”
“Fully support car park charging and parking should be used for income maximisation. The use
of residential areas for free parking would be a risk and this must be monitored”
“There is already a lack of free parking in Saltcoats town centre, especially if you don't have a
blue badge, this just discourages people from using the town centre and will therefore have a
negative effect on local businesses, the council should abolish parking charges completely to
encourage people to shop local.”
“Parking at Vernon Street is already a huge issue, introducing this measure will escalate it
further. We are making it difficult for people to come into the town and find suitable parking at
little or no cost.”
“The areas in which the proposed parking charges are being implemented area facing
deprivation and higher rates of unemployment and closures of shops and businesses. Those
working in the area who relying on their car as the main mode of transport will be spending more
of their wages on parking charges and may face financial implications as a result. Local
residents who have mobility or health issues that do not meet the blue badge scheme
requirements, the older generation and those reliant on cars will be penalised when parking to
do their shopping, visiting GP or dentist or for treating themselves to a hair cut or a meal out with
friends.”
32. Have you any additional comments you wish to make on the introduction of parking
charges at Council owned car parks in Largs (Gateside Street) and on how you think
communities will be impacted?
SUMMARY:
Many of the comments focused on a perceived lack of parking spaces within Largs, with the
problem getting worse during the tourist season when many visitors drive to the town and take
up available spaces. The respondents felt that there was already too much competition for a
parking space in the town and local people will now be made to suffer by having to pay for
parking in previously free car parks.  A number of survey responses indicated that parking fees
will discourage people from visiting the town, leading to decreased foot traffic, shop closures,

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and a move towards online shopping or retail parks. Some also suggested that the charges
could be justified if funds were used to improve parking infrastructure and enforcement. 
“I already avoid Largs due to your parking wardens and overcharging in the few car parks there
are. Parking charges destroy small businesses and communities”
“This will massively increase parking on local streets, increasing congestion. If you made a
scheme whereby people could claim the money back from parking when they used a local shop
or cafe that would be different. This is limiting people's access to the town.”
“Parking in Largs is already difficult enough. Free parking is a must for better accessibility and to
keep the town shops thriving.”
“I think this is a completely acceptable idea. Very few towns have free parking.”
“As I business owner in the town I feel bringing charges into the gate side street car park will be
detrimental to my business. I think it will encourage residents to travel to shopping centres out
with the town which in turn could put several shops at risk of closure. Also for staff members
who do not live in town there will be no provision for all day parking near the town centre.” 
“It will discourage visitors coming to Largs as it is an increased cost to a day out. Largs
residents who use the carpark frequently will be financially disadvantaged.”
“Largs is popular with tourists and people from across Ayrshire and further afield during the
summer months. Introducing car parking fees only deters people to visit the town and again, will
almost certainly impact local businesses. Perhaps to help with traffic flow and availability of
parking, you could offer so many hours free parking during peak times of the year, and if they
overstay this time, then pay.”
“People should be encouraged into Largs, through free parking, to support the local shops.
Shops have been closing. Allowing people to park for free and utilise what is on their doorstep is
important to keep open the remaining stores. Local high streets should be supported in a world
of online shopping.”
“Gateside Street is the only free car park at the moment & it’s often difficult to find a space.
Many towns have ageing populations and are dependent on their cars to get them out & about.
Any parking fees add to the cost of shopping, coffees & lunches so this has an effect on
businesses. If you have to add parking fees then people may not go to the shops/ cafes as often
as it’ll become unaffordable thus another impact on local businesses!”
“This is a positive measure - provided that there is adequate parking available for blue badge
holders and that parking restrictions are effectively enforced outside the fee paying car park
areas.”

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33. Do you think the proposal will have a particular impact on any of the groups below? Please tick all that apply

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34. Please use this space if you wish to provide further information on your answer(s)
above.
SUMMARY:
Many responses focused on the potential impact any charges could have on small businesses,
already struggling economically. Specific groups, such as low-income families, the elderly, and
those with disabilities were highlighted as particularly vulnerable to the parking charges. 
“Businesses won’t survive as people will shop elsewhere because they can get free parking”
“This will have a big impact on small businesses and also on families.”
“Restricted parking charges will have an impact on business owners and workers who use their
own transport to travel to and from their place of work. There should be permits available to
workers/owner while at work”
“If blue badge exemptions still apply the impact could be positive for disabled people”
“This policy will affect the elderly and disabled accessing their local high street. It could also
impact local traders and small businesses in reducing footfall to the high street.”
“People on a low income struggle enough financially without having to pay to park in their own
home town, particularly the elderly, if they are unable to walk without a mobility aid and they do
not qualify for a parking badge.”
Feedback on the proposed introduction of charging for car parking at Council owned car parks” from
engagement groups
Name of Group Feedback Received
Redburn Grove
Tenants Group
The Redburn Grove members were disappointed to hear of this proposal as they feel this
charge will force people to use other towns to shop and socialise in.  There were some
queries over whether blue badge holders may need to pay.
3T Community Shed • Will drive local shoppers out of town
• Local shops would lose trade
• Will have a very negative impact
• Would it be cash or card for parking fees?
• You would need to increase parking spaces, already struggling
• Limit time to park
• Limit business owners parking to free up spaces
• If business owners need to pay, this would cripple them or make them move
localities/local authorities
• Stagecoach will benefit when people start taking the bus more
Healing Hearts
Group
No to this – totally against parking charges. Moving from carpark to carpark to access
different parts of the town will increase costs.
Older Peoples
Network
Feedback on impact: Shops will die off, reduce footfall in town centres.
Big ESOL class
Ukrainian table
• All seven people said there would be no impact on them because none of them drive. 
• Some suggested that adding more speed cameras would be a better option than
introducing parking charges.
Long Covid Group Absolutely horrendous – especially as a blue badge holder. Car parking times are a real
issue.
Charge tourists not residents for parking – appreciate this is difficult to implement. More
disabled spaces would be needed.

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Kilbirnie Residents -
Syrian & Ukrainian
New Scots Women
Every week the participants visit Irvine or Saltcoats to go shopping or when they/family
members attend the mosque so parking charges would have a high impact. 
Big ESOL class,
Syrian, Afghan
learners
- Low-income families will be greatly affected by the proposed charges. 
- Income will be impacted. 
- High impact for day-to-day costs (shopping).
- Would impact ESOL class attendance. 
Garnock Community
Campus Umbrella
Club
Group directed to QR Code survey as ran out of time.
Newtown Men’s
Shed
Terrible idea. Will drive visitors/shoppers away from town centres. Carers who are
parking to go into client homes would need to be issued with passes, as would other NAC
staff. Would disabled drivers be expected to pay also? Also, the proposed charges are far
too much. If this does go ahead, could a blanket fee of £1 be introduced? 
Harbourside Men’s
Shed
Common place these days however is the set up cost worth the amount of revenue this
will bring in. 
Online Consultation
- Ukrainian
• 2 participants fully support the proposal. 
• 2 were undecided with one stating that, ‘It's hard to answer because I don't have a car.’
• 2 disagree with the proposal with one commenting that, ‘It will ruin local businesses
and distract tourists from the region. Why not to think how to attract tourists to the region
and get some money from this sector?’. 
NAFCO Should still be free for between 30 mins or an hour.
Should have cash options Could have negative impact on small businesses if not free for
30min-1hr Most places you expect to pay for Car parking The Kilwinning one is close to
doctors, so needs to have that up to an hour free.  The permits are going to cause
confusion Largs already pay for car parking
Still free at supermarkets Parking attendants going to have increased bad and illegal
parking in other places
ESOL Class,
Ukrainian/Russian
speakers
This is a very bad idea.  There will be parked cars everywhere else to avoid the car park
where you need to pay. As two participants don’t have a car this will not affect them.
Employee Disability
Forum
Blue badges are not exempt from charges. It’s confusing for people and it’s not always
clear who they are applicable to and who is exempt from them - need to make it clear.
Should you be paying for parking in town centre if you have a blue badge? Low Impact
(but from a disability point of view all car parks shouldn’t charge people with blue badges
for parking in blue bays and information should be made available on website to make it
clear).
Older Peoples Voice
Network (Irvine)
No clarity on impact for disabled drivers, are they liable to pay? It will affect the local
economy and will impact people going to work.

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2025 to 2026 Budget Engagement Findings
Schools and related services for Children and Young People
Appendix 3

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Contents 
About this Document / Method ........................................................................................... 2
Demographics .................................................................................................................... 3
Realign the level of teaching resource across North Ayrshire ................................................ 5
Survey responses ............................................................................................................ 5
Engagement Group Feedback ........................................................................................ 11
Realign the level of Pupil Support Assistants in schools ..................................................... 16
Survey Responses ......................................................................................................... 16
Engagement Group Feedback ........................................................................................ 21
Review of Provision of Area Inclusion Workers ................................................................... 26
Survey Responses ......................................................................................................... 26
Engagement Group Feedback ........................................................................................ 30
Redesign of Music Service ................................................................................................ 33
Survey Responses ......................................................................................................... 33
Engagement Group Feedback ........................................................................................ 38
Review of Campus Police Officer Arrangements ................................................................ 40
Survey Responses ......................................................................................................... 40
Engagement Group Feedback ........................................................................................ 44
Review of School Crossing Patrollers ................................................................................. 47
Survey Responses ......................................................................................................... 47
Engagement Group Feedback ........................................................................................ 51
Cleaning Reduction in School/Early Years Centres ............................................................. 55
Survey Responses ......................................................................................................... 55
Engagement Group Feedback ........................................................................................ 59
Review of Educational Psychology Service ......................................................................... 62
Survey Responses ......................................................................................................... 62
Engagement Group Feedback ........................................................................................ 67
Feedback from Unison ...................................................................................................... 69
Feedback from North Ayrshire EIS – Extraordinary LNCT Meeting on Friday 29th November
2024 ................................................................................................................................ 71
Savings Proposals – Education ...................................................................................... 71
Savings proposals – Facilities Management.................................................................... 73

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About this Document / Method
This document contains the summarised feedback from the 2025 to 2026 Council Budget
Engagement undertaken between 10th October and 25th November 2024.  It contains survey
findings, engagement group feedback and where relevant, comments from trade unions.  
Due to the scale of the consultation, information has been analysed by theme as per the
surveys issued: 
1. Additional Council Tax Levy on Second Homes
2. Community Facilities and Car Parking
3. Schools and Related Services for Children and Young People (this report)
4. Service Delivery
5. Taxes and Levies
6. Waste Services 
This approach is more comprehensive than providing a single statistics or feedback document
and enables quicker distribution to Elected Members and Officers for consideration. Please
note:  As the survey was divided by theme, if there is a need to combine findings across the
engagement exercise caution should be used to ensure reference is made to the number of
responses, rather than number of respondents.
Open field questions produced an extensive amount of feedback, running to at least 10,000
words per survey.  To make this manageable, this feedback has been examined manually and
summarised for each question.  As well as the summary, key examples of feedback are then
quoted for each question to ensure the voices of our communities are directly visible.  This text
is as received by our respondents.

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Demographics

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Realign the level of teaching resource across North Ayrshire
Survey responses 
1. North Ayrshire’s pupil-teacher ratio in 2023 was 12.3 pupils to each teacher,
significantly lower than the national pupil-teacher ratio of 13:2.
With the ongoing fall in the pupil roll, we propose to reduce 50 teachers from August
2025 across mainstream primary and secondary schools, which would result in a
pupil-teacher ratio of approximately 13.0 in 2025/26.  This is still better than the
current national average.
The proposal would see more efficient classes in mainstream primary schools and
align the allocation of teachers numbers in secondary schools, based on the school
roll.  A review of the advanced higher delivery models will also contribute to this
efficiency.
What impact will this have on your community? 
2. Have you any additional comments you wish to make on the realignment of
teaching resource and on how you think communities will be impacted?
SUMMARY OF RESPONSES:
- Impact on staff. Many comments highlighted the pressure on teachers, with regard to
class sizes, workloads. There is concern that reducing teacher numbers will worsen
these issues, affecting their wellbeing, leading to increased absenteeism and higher
turnover rates.

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- Effect on pupils, especially those with Additional Needs. A recurring comment was that
reducing teacher numbers will particularly harm students with additional support needs
(ASN). Respondents said these pupils require more one-to-one support, which will be
harder to provide with fewer staff. They felt that this could further widen the attainment
gap, particularly in areas of deprivation.
- Quality of Education. Many comments said that any reduction in teaching staff will lead
to larger class sizes, reduce subject offerings, and fewer extracurricular opportunities,
such as school trips. In turn, they felt that a reduction in support and resources could
compromise the quality of education and overall learning experiences for students.
Teachers are already over stretched and with multiple children with ASN in mainstream
classes, is extremely short sighted Attainment is already below national average. How is
reducing teachers going to help this?
Closing additional support needs schools has led to an increase in ASN students
attending mainstream schools meaning an increase in staff is essential to ensure that
the children are receiving the education that staff is expected to teach, cutting staff
whether it be teachers or pupil support staff is not helping the children to learn.
This is not good enough for our children. The teachers are run off their feet, personally
for daughter to lose her support teachers will put a big impact on her education, not just
my daughter but all of the children with special needs. Shocking to think the council
would even consider this.
Teachers are already struggling, the removal of classroom assistants and the extra
additional support needed will have a massive impact on teachers workload. It will also
have a massive impact on the standard of education that our children receive. These
cuts will have a long-term impact on the children of north Ayrshire and their future.
An effective Pupil-Teacher ratio goes beyond just numbers and is impacted by the needs
of the class. North Ayrshire has a high level of children affected by the poverty related
attainment gap compared to other areas of Scotland. Data also shows an increase each
year of children presenting with additional support needs including social and
communication needs and behavioural needs. Teachers and support staff already
struggle to meet the needs of both individuals with ASN and the rest of the class.
Reducing the number of teachers can only have a negative impact on this.
This is a very reasonable proposal. Furthermore, in my opinion, the ratios are too
generous. When I was at school the ratio was often 1 teacher for as many as 30 pupils
and we had no classroom assistants. Everyone seemed to manage well enough and I
see no reason why people of today would be any less able to manage.
I am a primary teacher and although class sizes have reduced slightly the amount of
extra support has significantly reduced. The number of ASN pupils and those with
behaviour issues has increased in the main sector due to inclusion. Many of these
pupils need one to one support which means the other children get nothing. Teachers
are absolutely on their knees and are trying to catch up with the impact of Covid with
less and less support. We cannot loose anymore of our resources without it having a
hugely significant impact on our young people and our community in the future.

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NA has the second highest rate of child poverty in Scotland, 29% of children are living
in poverty in North Ayrshire. Schools help to mitigate risks associated with child
poverty by identifying needs of individual children and providing them with a safe
space to learn. North Ayrshire also has the highest level of youth unemployment in
Scotland. The important role that schools and teachers play in reducing that number is
obvious. It is unfair to use the national average of pupil/teacher ratios as a reason to
strip funds from NA’s education services because the needs of pupils in NA are not the
same as the needs of pupils in other local authorities. It’s like comparing apples to
oranges. We need more teachers, not less.

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3. The next question relates to the impact that the proposal will have on people with protected characteristics, people who are care
experienced, people who are in certain socio-economic positions and small business owners.   Do you think the proposal will have a
particular impact on any of the groups below?

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4. Please use this space if you wish to provide further information on your answer(s)
above.
SUMMARY OF RESPONSES:
The main focus of responses in this section referred to children with additional needs. 
Many emphasised the importance of individual attention and care, particularly for
neurodiverse children and those with behavioural or emotional difficulties. Many felt
that children from deprived backgrounds or care-experienced would be largely affected
saying that reduced staff and support would further hinder their learning and wellbeing.
Children, particularly those with disability, additional support needs, or low household
income will be adversely affected with this proposed cut.
Children with increased needs include those with asn, eal, care experienced, child
protection and affected by the attainment gap, these are all high in North Ayrshire and
our children require more support not less. This should be a priority to impact on the
future of children and young people living within NAC.
Will affect pupils in SIMD areas where teachers are reduced as their needs will only
increase. Also reduction for those with any support need will suffer as it is long term
support which is required.
Children with additional support needs will be severely affected by this and will
ultimately not get the support they need to access education which is their legal right.
Children who may be suffering from abuse at home will be more likely to fall under the
radar as teachers will be overworked and may not see signs. Vulnerable children who
require support for their emotional wellbeing will be affected as their will be less staff
available to offer support
Again, the level of care experienced young people and additional need continues to rise.
In North Ayrshire where the level of deprivation is among the highest in Scotland,
reducing any education supports will be detrimental to the outcomes for our most
vulnerable children.
Our island community relies on hospitality, tourism and farming for the majority of jobs.
We also desperately need more tradespeople on the island. Our curriculum does not
offer entry paths into many of these areas as it is unable to offer enough variation.
Certain age ranges will be impacted by this more than others, I imagine possibly
secondary age children in my area. I also feel that those on a low income etc may be
impacted as they cannot move home easily or afford to travel further to take their
children to another school that suits their needs better.

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5. Do you think the proposal is likely to have an effect on any island communities
which is significantly different from its effect on other communities (including
other island communities) in North Ayrshire? 
6. If you answered "yes" to the above question, please use this space to provide
further information.
SUMMARY OF RESPONSES:
The key concerns expressed in the survey responses suggest that islands already face
an issue with attracting and retaining staff and not having the same range of subject as
the mainland and these issues would be further exacerbated by reduced teacher
numbers. A number of respondents felt that some schools already struggling to meet
the needs of students, especially those with additional support needs (ASN). They said a
reduction in staff would limit educational opportunities, increase strain on existing staff,
and further isolate these communities, as island students have fewer alternatives for
support or education compared to mainland students. Additionally, an apparent lack of
access to specialised services, such as child psychologists, is a particular concern.
Once again Arran has significantly less resources at hand than the mainland
If we want children to stay on the islands and contribute to their community, then we
need to give them the skills to do that through education.
School numbers are lowering, but the choice of subjects available is too, this is not
acceptable for island locations, as the children cannot always then study subjects
required to achieve career choices.
Islands benefit from much smaller pupil/teacher ratios
Island communities need the same services despite smaller numbers and if cuts are
based on population, then this will hugely affect island communities. This will long term
affect population numbers and devastate these communities
Available subjects to study in Arran High school are limited by teachers prepared to
move to the island. Housing and a reliable ferry service are essential.

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On Arran we have a significant amount of children with needs but don't have the
specialist support services that are available on the mainland.
Island pupils are already disadvantaged educationally with a tighter curriculum,
reducing staffing will only add to this
Lots of families come to Arran with children who have additional support needs -
important that there are enough skilled teachers to be able to support when bespoke
approaches are needed
Undeniably, this will impact our island schools. If teachers are cut, there will be less
opportunities for extracurricular, fewer staff supporting our young people with ASN,
and less choice in our curriculum. In an already demanding and complex job, there will
be many important aspects of the roles that staff simply will not have the time to do. 
Engagement Group Feedback 
Redburn Grove Tenants
Group
The Redburn Grove members felt this proposal should not be on the
table for discussion as it will have a massive impact on the direct
education of young people.  
“Why are the kids suffering with this Council budget engagement???”
3T Community Shed • Higher numbers of ASN young people in mainstream schools and there
are not enough people to support them
• Causing added stress 
North Coast Youth Forum A lot of classes already overfilled, and teachers seem distressed due to
being too busy. 
Impact learning for young people if small group support is not available. 
Huge impact of young people’s learning as the teaching staff would not
have time for individual’s needs.
Equal Supported
Employment - Creative
Writing Group
Again due to the health conditions experienced within this group, they all
felt that the realigning of teaching staff and pupil support was not
favourable.  They felt that realigning should not be a word used for
education as everyone in the group has had experience of school or
education being a difficult time in their lives and they felt that an
increase in this support was necessary rather than a proposed
realignment.  A suggestion was made for both the Area Inclusion and for
School Support that perhaps there was something that could be done by
training peer group or lived experience volunteers to help support those
with disabilities – this would give the peer group workers a chance to
upskill, wouldn’t cost any additional resources in terms of salaries but
would also bring a new approach to those in the community with similar
disabilities.
North Ayrshire Sports
Academy
• “We need more teachers not less”
• Parents
• Teachers
• Exam Pass Rates

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Scottish Syrian Roses This would have a very high impact. Some classes already have 25
children in them and the class is packed. Physically, the classrooms
cannot hold more students. With any more students than that, there is
too much pressure on everyone. The teacher can’t focus on individuals
and no one would get anything out of the lesson. 
Equal - Heads Up! Group Feedback on the changes within education included the impact that this
would have on those who really need additional educational support as
it was felt that at the moment things relating to additional support was
tight enough without any further reduction or change.
We Work for Families -
Parent Group
1.Explanation not clear enough to decide on this.
2.Does this mean every class would be 12 or 13?  Currently it is over 20
mainly?
Big ESOL class Ukrainian
table
•Reducing the number of teachers would affect grandchildren, as some
attendees mentioned their children require extra support with English.
•They believe it’s a bad idea to have more pupils in classes with varying
needs, such as language barriers, as this would result in less attention
for each student.
•Everyone at the table was against reducing the number of teachers.
Long Covid Group “Education should be looked at, not sure that it’s a good idea to cut
teachers.”
“North Ayrshire Council do a good job in Education in terms of
resources.”
Kilbirnie Residents - Syrian &
Ukrainian New Scots
Women
Teachers should not be made redundant. They really help children and if
some are made redundant this will mean larger class sizes with more
noise and less focus resulting in children not understanding/learning. 
Big ESOL class, Syrian,
Afghan learners
-Feedback on impact:
-Larger class sizes means children wouldn’t be able to concentrate.
-It will affect social skills.
-They feel that bigger classes will mean teachers can’t give students the
attention and education they need.
Garnock Community
Campus Umbrella Club
Group directed to QR Code survey as ran out of time
She Shed Teachers are already stressed with wide range of needs of children in
their class reducing this will impact them and the children.
Newtown Men’s Shed Be prepared for strike action as this will not go down well at all.
Online Consultation -
Ukrainian
•Two participants stated that they do not support the proposal.
•One participant questioned the future employment of displaced
teachers, suggesting they might be forced to rely on job centres. They
further proposed reducing job centre staff, arguing that these centres do
not actively provide job opportunities.
•Another participant criticized the proposal as a bad idea, highlighting
concerns about the country's low level of innovation and emphasizing
that education is critical for the future of the economy.
•Two participants agree with the proposal.
NAFCO This should only be implemented if the crucial supports around teaching
are not affected cannot implement this one, and then the next two also.
ESOL Class,
Ukrainian/Russian speakers
For one participant this will have no impact as they do not have children. 
Two participants who have children are unsure of the impact as they do
not have enough information about how the schools are run, and staffing
levels in North Ayrshire.

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Employee Disability Forum Generally, in terms of teachers, there may be a bit of an impact for those
with disabilities. 
Discussions centred more on Pupil Support Assistants detailed below.
P7 House Captains -
Lawthorn Primary
• If this happens if will affect our learning
• We want to have an amazing education and need enough teachers to
do this.
• There are already full classes and split between 3 teachers, split for
numeracy and literacy and sometimes you can’t get the help you need.
• We need more than one teacher to help sometimes
• Secondary schools need specific teachers for subjects and not stand
in ones.
• We need one to one help sometimes.
• Teachers could lose their jobs.
Joint Cabinet Conversation
Café
• Too much for the person doing this role could be doing loads of
overtime 
young people may be missed if there is one less person doing this role
• Teaching staff are not available due to reduction in staff
• Less teachers to control the classes.
• Less subjects available for young people to take- Subject reductions.
• There is already a reduction in subjects so it would make it worse.
• Less school activities for young people to socialise in such as school
shows, School trips as there won’t be enough teachers to lead these
things.
• Teachers are safe people for young people to talk to and if teachers
that young people rely on are taken away it will affect young people
• Poor wellbeing for pupils that rely on certain teachers for support.
• Risks of pupils having to take up more roles.
• Its all schools that will be affected, Some young people travel already
from school to school for subjects and it could eat into learning time if
more subjects are taken away from schools.
• Some areas in the school are already understaffed, Teachers are
having to get training in different subjects to what they teach already.
• There are not enough support staff so pupils are having to step up and
take on responsibilities.
• Teachers are Young Peoples safe spaces sometimes and if they
specific teachers are taken away it could affect young people’s
wellbeing.
• Teachers are already struggling to control classes bigger classes will
be impossible and the quality of learning will go down hill
North Ayrshire Youth
Executive
• Limit having different teachers for the same subject.
• Given the information provided we don’t think this will have a huge
impact on young people, however there are a large number of qualified
and unemployed teachers – huge impact on them.
Pupil Feedback - lots of lovely teachers - such a waste
- class sizes could increase and everyone has different skills - difficult to
work and focus
- lamlash only has 3
- fewer classes - chaos
- not as much help for us

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North Ayrshire Young
Ambassadors
“Everyone always had their favourite teacher at the school, they always
made sure school was fun and engaging, how can they reduce their
resources?”
“Class sizes to big”
“Extra help unavailable due to decrease”
The vast majority understood the importance of having a good ratio of
teaching staff
to pupils, this was highly reflected throughout the discussion
surrounding class sizes
and support.
High Impact – “Not enough teachers as it is.”
“parent might lose job”
“already not enough teachers”
“not enough face-to-face”
“Sometimes we are short of teachers in our school and can’t get PE and
it’s rubbish
when that happens” 
“Less teachers would have a huge impact because it would take away
things that we
can learn”
North Ayrshire Champions
Board
I hate this one.  In some classes we already struggle to get support as it
is and this would make it even harder and our education might be
affected / I don’t like big crowds so extra classmates would give me
anxiety and it can be a big change for some people, this would mean
even less 1-1 support and our education would be at risk / Classes are
already do big, this could cause anxiety and it’s already hard for the
teachers to try and help everyone.
Joint Cabinet and Youth
Cabinet Nov 2024
“Don’t cut teachers.” 
“There already is not enough teachers”
“We chose this as our main priority as we know education is one of main
concerns.”
Parent Council Chairs • Query raised around whether this proposal would have a negative
impact on composite classes by increasing the need for this type of
class arrangement.
• Query about how the teacher reduction would be achieved in practice.
Response given that this would be roll-related reductions, handled
through the annual staffing exercise.
• Concern about the potentially negative impact a reduction of teachers
would have on pupil attainment.
• Concern about the impact a reduction in teachers could have
particularly on island schools, where ASN provision is already seen as
more difficult to access than on the mainland.

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• Many schools already have a number of composite classes – an
appeal for no multi-composite classes through any reduction in
teachers. It is already viewed as challenging with existing composite
class arrangements.
• Concern raised about teacher recruitment and retention on Arran.
• Suggestion that the pupil/teacher ratio (PTR) is affected by smaller
class sizes in island and rural communities, and that this may be giving
a false impression of how healthy the PTR is in reality, by lowering the
overall NAC PTS figure.
• We need to ensure we are not just focused on poverty – there is also a
need to address the challenges of rurality.
• Attainment is the priority of the council. A reduction in teachers will
affect attainment.
• A reduction in teachers will potentially increase attainment gaps. This
proposal will actually make things worse, not better.
• There is a significant increase in additional support needs in our
schools. Current resource is already stretched. Specialist provisions
are already full, so reducing teachers will mean that support is worse
for those with ASN.
• The requirements of supporting ASN are on the increase.  Many
children on waiting lists for diagnosis etc. Living with Adverse
Childhood experiences, toxic stress and therefore resulting in
challenging behaviours. Reduction to teachers and support assistants
would mean that the distressed child’s needs would be less well met
(as well as the rest of the class).  
• The increase in ASN is already having a significant impact on PSAs and
the level of complexity they are trying to support – concern that it will
be worse if this saving is taken (applies to both the teacher saving and
the PSA saving).
• PSAs are already overworked and are unable to provide all pupils with
support when needed. More pupils particularly in secondary need 1-1
support. PSA roles encompass more than just learning support in
class.
• Impact of a reduction in teacher numbers on Arran High School is
likely to be a narrowing the curriculum.
• Arran – suicide rates on the island – makes care and support more
challenging for young people.
• Reducing teacher numbers is a risk to the breadth of the curriculum
across all schools
• There has been a massive increase in support needs. Cycle of
repeated behaviour. Things are getting worse. This will deteriorate
further if we cut staffing levels.
• Parents/carers being asked to help with reading groups means
schools are already reaching out to the community for support.
• People other than teachers are having to step in to support distressed
behaviours.
• There is an increase in placing requests. Impact of placing requests on
staff resource.
• Already insufficient resource for ASN in early years. This will be made
worse if we reduce the number of teachers / PSAs.

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Realign the level of Pupil Support Assistants in schools
Survey Responses 
7. Primary and secondary schools receive an allocation of Pupil Support Assistants
(PSAs) who provide a range of support to children and young people to enable them
to participate in education and learning.  PSA's support their emotional and
behavioural needs, literacy and numeracy development and health/disability
needs.  The allocation of staff is based on budget, school roll and level of social
deprivation.   The staffing levels for 2023 equated to 13,500 hours per week. In 2022,
it was 12,700, despite a falling pupil school roll. This review would help to realign
that position. This proposal is to remove £160,000 from the budget which would
result in an approximate reduction of 230hrs per week of PSA resource. 
What impact will this have on your community? 
8. Have you any additional comments you wish to make on the realignment of Pupil
Support Assistants in schools and on how you think communities will be impacted?
SUMMARY OF RESPONSES:
The comments received largely showed concern about the proposed reduction of Pupil
Support Assistants (PSAs) in schools, especially in light of the increasing number of
students with additional support needs (ASN). Many of those who responded said that
PSAs are vital in providing one-on-one support for vulnerable students, including those
with behavioural issues and special educational needs. They added that PSAs play a
vital role in enabling effective classroom management. Many responses felt that
reducing PSA support will harm both the educational experience and wellbeing of
students.

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More Pupil Support Assistants are required to support with the increase in ASN pupils.
Behaviour is also a huge issue and PSA staff Support teachers with these issues. More
pupils require one to one support.
Pupil support assistants play a huge role within our schools and I know they could not
run efficiently without them. There are major challenges within our schools regarding
challenging behaviour our children are experiencing huge challenges related to the
impact of covid and a range of other issues without the proper number of pupil support
assistants the school staff will be unable to meet the needs of these children leading to
an array of issues within our community in the future.
There is a desperate need for an increase in PSA given the need profile of pupils - more
children than ever with complex support needs.
There are complex needs of many children within all schools, and many children
requiring the help and support provided by PSA are crucial in ensuring the children can
be given the support and care needed to reach the academic targets and emotional
health and well-being while in education setting.
I would fully support this proposal. Pupil support is not a bad idea but it can go too far
and lead to a reduction is resilience and self-reliance. 
the allocation of PSAs doesn’t actually seem
to take into consideration the individual pupils needs. My school is not in an area of
deprivation but we do have many individuals who need support. CAs are having to look
after individuals with autism, Down syndrome and behaviour issues which means that
all the pupils with dyslexia get very little extra support. 
How can education possibly meet the rights of every child under
these conditions? 
Many pupils now require support and to maintain excellence in education we must
provide adequate support to prevent learning time with other classroom pupils being
reduced. Reducing Classroom assistants will also reduce the quality of education of our
children. A teacher cannot manage additional needs and provide effective learning and
maintaining high standards.
I made the decision to remove my child from education and home educate as he was
unable to get the correct level of PSA required for his needs therefore, he was
underperforming in formal school setting. I feel by cutting resources this will only have a
negative impact on those who need it most. 
This reduction will negatively impact the most vulnerable children who have additional
support needs. The presence of psa's in classrooms not only helps the children with asn
but their classmates and the teachers. Schools have constantly expressed huge
pressure as they did not have enough PSA previously. A further reduction will have a
huge impact.

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9. The next question relates to the impact that the proposal will have on people with protected characteristics, people who are care
experienced, people who are in certain socio-economic positions and small business owners.     Do you think the proposal will have a
particular impact on any of the groups below?

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10. Please use this space if you wish to provide further information on your answer(s)
above.
SUMMARY OF RESPONSES:
The comments received express concerns that a reduction in PSA provision could have
on vulnerable students, including those with Additional Support Needs (ASN),
disabilities, mental health issues, and those from deprived backgrounds. Many
respondents said that PSAs are vital for ensuring equal access to education, as they
provide academic, emotional, and personal care support. Many commented that
reducing PSA support will harm individual students and the overall classroom
environment, leading to lower educational attainment and increased strain on teachers. 
It will particularly affect those with disability and those from areas of deprivation
Due to inclusion, children with ASN are in mainstream schools and not accessing the
resources and environment which would support them best. At the same time there are
still gaps in attainment since Covid. We can’t bridge those gaps without staff and
support.
This proposal will affect ALL pupils. If no staff are available to support pupils with SEN or
ASN then the entire class will suffer.
Children with asn due to disability or neurodivergence will suffer if they cannot access
supports in class. They will struggle to stay in class and this will negatively impact their
learning and confidence.
Reducing the number of hours provided by support assistants will obviously have a
negative impact on those children who need it and will also impact on children who do
not require additional support.
Schools are meant to be equitable for all children. PSAs provide that equity for children
with ASN or difficult learning. Removing this role will be removing equity in education for
all. 
11. Do you think the proposal is likely to have an effect on any island communities
which is significantly different from its effect on other communities (including
other island communities) in North Ayrshire?

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12. If you answered "yes" to the above question, please use this space to provide
further information.
SUMMARY OF RESPONSES:
The comments highlight some specific challenges faced by island communities,
especially with regard to education and support services. Recurring responses include
the greater need for support in smaller, more rural schools where resources, such as
PSAs, are already limited. Respondents said that island schools often lack access to
specialised services and have fewer support options compared to mainland schools,
making reductions in PSAs especially detrimental. There was also concern about
deprivation on islands, where socio-economic factors may not be accurately reflected
by traditional indicators like SIMD scores. Many responses highlighted the importance of
all children being able to access PSAs, regardless of geographical location.
Arran HS has had a significant number of disadvantaged pupils in recent years and
classroom assistance has been very important in the educational outcomes for the rest
of the pupils, by giving more help to the disadvantaged.
Island communities have less access to ASN schools, support facilities, specialised
community groups, training and charity organisations than the mainland so families with
additional needs/experiencing disadvantages can become marginalised and less able to
access educational choice and support in the community.
Many families are attracted to the quieter schools the islands offer, many with often
complex needs feel that they offer a ‘safer’ community for their children. Many of the
mainland services offered to support these children with complex needs are limited on
the islands, they already have difficulty with supports, why then would the authority
purposefully reduce this further.
Arran has become a place of refuge for families with children who have additional
needs. The level of families moving to Arran with children who are ASD or suffering with
anxiety is high and needs to weighed accordingly. Given that Arran has an aging
population and a falling population (well above other Islands), it requires more funding
to aid the children and families here - not less. We already suffer with fewer resources
for children. Please do not remove what we do have
Arran doesn't have the support networks that mainland NA has. There are no family
groups, no wraparound care, to cut PSAs just impacts on all our youngsters, both those
that need the PSA support, and those who will be affected if their peers don't have PSA
support.

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Engagement Group Feedback 
Redburn Grove Tenants
Group
The Redburn Grove members felt this proposal should not be on the table for
discussion as it will have a massive impact on the direct education of young
people. 
Redburn Grove Tenants
Group
Why are the kids suffering with this Council budget engagement??? 
All group members felt this proposal should not be considered as it will have a
massive impact on the direct education of young people.
3T Community Shed • Need some pupil support staff to support ASN young people in mainstream
schools.
• 2:1 ratio causing barriers
• Cannot justify pulling teachers and pupil support staff. It needs to be one or
the other
• Need better guidelines 
North Coast Youth Forum Some young people feel school is already understaffed.
North Ayrshire Sports
Academy
• The staff are vital in our schools.
Equal Supported
Employment - Creative
Writing Group
Again due to the health conditions experienced within this group, they all felt
that the realigning of teaching staff and pupil support was not favourable.  They
felt that realigning should not be a word used for reduction as everyone in the
group has had experience of school or education being a difficult time in their
lives and they felt that an increase in this support was necessary rather than a
proposed realignment.  A suggestion was made for both the Area Inclusion and
for School Support that perhaps there was something that could be done by
training peer group or lived experience volunteers to help support those with
disabilities – this would give the peer group workers a chance to upskill,
wouldn’t cost any additional resources in terms of salaries but would also bring
a new approach to those in the community with similar disabilities.
Scottish Syrian Roses  This is not an acceptable proposal. Children with English as a second
language, or children with special needs require the extra support to achieve
the same level of skills/education as other children, and so would be badly
impacted by this. To meet both the physical and mental needs of the children,
the teacher needs the assistant. This service should not be decreased. 
Equal - Heads Up! Group Feedback on the changes within education included the impact that this would
have on those who really need additional educational support as it was felt that
at the moment things relating to additional support was tight enough without
any further reduction or change.
We Work for Families -
Parent Group
1. Massive impact on ability for teachers to do the actual job of teaching if this
is reduced. 
2. This suggestion had a massive reaction as parents feel their kids are very
distracted in the classroom sizes that they are in presently, due to the number
of children that need additional support.
3. Parents felt that PSA’s are essential and gave many examples of good
practice and really good feedback on the support provided with their children.
ASN Friday Night Youth
Group
The young people that attend Lockhart Campus feel this is very needed within
their school as there is a variety of needs amongst young people so this would
impact them greatly as it is a well utilised resource currently. 
Some young people attend college therefore this would not affect them.

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Big ESOL class Ukrainian
table
• Classroom assistants help children with English as an additional language
and play a significant role in their education.
• Any reduction in education support is viewed as negative and should not
happen, as poor education ultimately affects parents.
• One person believes that teachers are more important than classroom
assistants, who may be seen as less critical.
Long Covid Group “Should not cut this service.”
“No to this – need this support.”
“My son wouldn’t be where he is without this service.”
She Shed The reduction of hours on PSA’s has an impact on the level of support for the
teachers, children, and young people.
Harbourside Men’s Shed Classroom assistants must be retained in all ASN schools. If any reductions
have to be made, ensure they are made from mainstream establishments. 
New Scots Adventure Group • Many of the group had benefitted themselves from pupil support, especially
in language. They felt it was an important resource for children who were
struggling at school.
Online Consultation -
Ukrainian
• One participant stated that the proposal is feasible only if schools are
prepared to take greater responsibility for their performance and outcomes.
They noted that not all schools have efficient and responsible teams in place.
• Another participant expressed that they could not provide an opinion due to a
lack of information about how the proposal would impact the educational
process.
• Two participants supported the proposal, with one stating it is a good idea,
and if problems arise from it, then it is a case of collective responsibility to
resolve it.
• One participant disagreed with the proposal, emphasizing that support staff
must continue to work.
NAFCO This is a crucial service and supports learning enabling teachers to get on with
teaching The logic for this should not be about school rolls and be about needs,
which seem to be getting more complex, using the school numbers does not
seem to be the correct way to consider this. 
Do not support.
ESOL Class,
Ukrainian/Russian speakers
A reduction of assistants creates more work for teachers then leading to
strikes. 
2 participants stated it is not a problem for them as they do not have children. 
1 also stated that young children learn English quickly so in lower-level classes
there is not the need for assistant to help with learning English. 
For older students it is more problematic as studies become more intensive, so
they need the extra support. 
Employee Disability Forum Children with disabilities need Pupil Support Assistants. Reducing the hours of
pupil Support Assistants would be devastating and may result in increased
anxiety levels and higher absence. 
Equal opportunities apply here because people with disabilities have the right
to fulfil their potential and secure the right to employment.
P7 House Captains -
Lawthorn Primary
• I don’t agree, some pupils need help to be the best they can be and support
assistants can boost their mood to learn since the pupils might understand
more their ways of explaining make it easier.  They help with everything from
learning to schools shows.

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• They help with pupils that need extra learning
• They stop children from failing.
• They help the kids with disabilities.
• Some people need extra help
• The playground would be more dangerous.
Joint Cabinet Conversation
Café
• Unable to assists with the 1-1 that they may have worked with for a few years
• the pastoral care staff provide to pupils could be removed
• It might affect young people that rely on pupil support assistants may have an
impact on their learning.
• Young people that may have mobility or disabilities that rely on pupil support
staff may face the risk of not being able to get to and from classes.
• If you remove some pupil support aspects what will we get instead? Because
we need that here, like really need it here people wouldn’t be here if it wasn’t
for it
North Ayrshire Youth
Executive
• Pupil Support Assistants are vital to young people struggling with subjects but
more importantly those with ASN or mobility issues.
• Without PSA’s pupils health and wellbeing would be affected as teachers
won’t have the time do deal with these issues as well as teach.
• PSA’s in school often form great relationships with pupils and able to identify
when they are struggling or even pick up on additional needs such as dyslexia
and ADHD.
Pupil Feedback - lots of young people need help and need this
- teachers wouldn't have much help
- special needs - hectic for teachers
who would help in playground?
- one teacher can't handle a whole bunch of children
- they help so much!
North Ayrshire Young
Ambassadors
“I had a pupil assistant in S1, I struggled with my reading and writing, and she
always
support me, I’m now a much more confident reader and writer because of her
help.” 
“When I first attended school I was extremely nervous and anxious, my support
assistant done so much for me that helped ease in to the environment.” 
Extra help unavailable due to decrease 
The pupils mostly understood the roles and responsibilities of pupil’s support
staff but the majority have not closely worked with them therefore had no
direct need to record that it would be high impact. The 2 pupils who did record
highlighted the massive impact that pupil support had on them directly.
Highlighting because of the support they received this allowed the teacher to
concentrate on most of the class. 
Low Impact – “There’s more pupil support assistants than teachers” 
“affect young people’s opportunities2 
“might affect exam results due to current help” 
“Classroom assistants are already not paid enough and some work the hardest

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in the school” 
“If there was no classroom assistants the pupils in our school who need help
wouldn’t get the help they need or they would need the teacher more so less
time for the rest of the pupils with the teacher”
North Ayrshire Champions
Board
This is a risk for those who need it most, they could potentially fail their exams /
It could be traumatizing as this could be your safe person as you have built
relationships, if you need the extra support and time is cut you may struggle
and begin to withdraw from your class / They help a lot of people with ASN, less
time means more people will struggle and their education would be at risk
Joint Cabinet and Youth
Cabinet Nov 2024
Actively helps students. Additional supports needs help / To support students
who need extra help / Probably receive a lot support and assistance many
young people and enable them to participate in their education. They are
essential for many students to be able to regulate as an independent of many
educational student needs
Parent Council Chairs • Query raised around whether this proposal would have a negative impact
on composite classes by increasing the need for this type of class
arrangement.
• Query about how the teacher reduction would be achieved in practice.
Response given that this would be roll-related reductions, handled through
the annual staffing exercise.
• Concern about the potentially negative impact a reduction of teachers
would have on pupil attainment.
• Concern about the impact a reduction in teachers could have particularly
on island schools, where ASN provision is already seen as more difficult to
access than on the mainland. 
• Many schools already have a number of composite classes – an appeal for
no multi-composite classes through any reduction in teachers. It is already
viewed as challenging with existing composite class arrangements.
• Concern raised about teacher recruitment and retention on Arran.
• Suggestion that the pupil/teacher ratio (PTR) is affected by smaller class
sizes in island and rural communities, and that this may be giving a false
impression of how healthy the PTR is in reality, by lowering the overall NAC
PTS figure.
• We need to ensure we are not just focused on poverty – there is also a need
to address the challenges of rurality.
• Attainment is the priority of the Council. A reduction in teachers will affect
attainment.
• A reduction in teachers will potentially increase attainment gaps. This
proposal will actually make things worse, not better.
• There is a significant increase in additional support needs in our schools.
Current resource is already stretched. Specialist provisions are already full,
so reducing teachers will mean that support is worse for those with ASN.
• The requirements of supporting ASN are on the increase.  Many children on
waiting lists for diagnosis etc. Living with Adverse Childhood experiences,
toxic stress and therefore resulting in challenging behaviours. Reduction to
teachers and support assistants would mean that the distressed child’s
needs would be less well met (as well as the rest of the class).  
• The increase in ASN is already having a significant impact on PSAs and the
level of complexity they are trying to support – concern that it will be worse

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if this saving is taken (applies to both the teacher saving and the PSA
saving).
• PSAs are already overworked and are unable to provide all pupils with
support when needed. More pupils particularly in secondary need 1-1
support. PSA roles encompass more than just learning support in class.
• Impact of a reduction in teacher numbers on Arran High School is likely to
be a narrowing the curriculum.
• Arran – suicide rates on the island – makes care and support more
challenging for young people.
• Reducing teacher numbers is a risk to the breadth of the curriculum across
all schools
• There has been a massive increase in support needs. Cycle of repeated
behaviour. Things are getting worse. This will deteriorate further if we cut
staffing levels.
• Parents/carers being asked to help with reading groups means schools are
already reaching out to the community for support.
• People other than teachers are having to step in to support distressed
behaviours.
• There is an increase in placing requests. Impact of placing requests on staff
resource.
• Already insufficient resource for ASN in early years. This will be made worse
if we reduce the number of teachers / PSAs.

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Review of Provision of Area Inclusion Workers
Survey Responses 
13. There are 20 Area Inclusion Workers (AIW) (8 in secondary schools and 12 in primary
schools). Their role is to develop links between families and schools providing
targeted support to pupils to maintain their placement in a mainstream school
setting and achieve their full potential.  It is proposed the AIW staff in Primary
schools is reduced by six and the remaining six AIWs are allocated to primary
schools based on identified need.
What impact will this have on your community? 
14. Have you any additional comments you wish to make on the review of Provision of
Area Inclusion Workers and on how you think communities will be impacted?
SUMMARY OF RESPONSES:
The comments primarily focus on the role of Area Inclusion Workers (AIWs) in
supporting vulnerable children and their families, particularly those with complex needs
such as anxiety, autism, and ADHD. Respondents said reductions in service would have
an impact on students' mental health, school attendance, and overall wellbeing. Many
highlighted the role of AIWs in fostering relationships with both children and parents,
providing early intervention, and ensuring continuity between primary and secondary
education. 
AIWs are important to ensure attainment, inclusion and support for pupils and families.
AIWs play a vital role in supporting children and their families. Building positive
relationships and having the child at the centre at all times.
Every school needs an area inclusion worker this role is an extremely important one and
a vital link between school and struggling families it’s a friendly nonjudgmental port of
call for people facing adversity or crisis at low points in their life it's important to involve
and support families to remove barriers to education for their children. There are parents

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in every school regardless of area or environment that are struggling with challenges that
have an impact on their children affecting their education and wellbeing and I do not
believe only some schools have this need.
AIWs to be allocated based on identified need - this would likely mean children in the
north of the authority would miss out. These children may have more affluent post
codes but they still have anxiety, mental health issues, troubled families as children
down the coast have.
The AIWs have been integral in supporting my child through an extremely traumatic time
in their life. Had they not been available this would have caused an indeterminate
amount of time off of school. We need these supports in place to best support our
children
AIW work with the most vulnerable in the community, including families. Studies show
that Parental Engagement is linked to improving outcomes for children and can be key to
supporting the children to achieve their potential.
In low income areas, inclusion workers are the key link between pupils and school. At
times they are the reason that children show up to school, they create strong links with
parents and carers and help in creating a safe space where children can learn and work
to their full potential within the school environment. By removing or reducing this within
schools we are again failing the pupils within our schools and not allowing them to
succeed or thrive.
Our island AIW does a fantastic job working with pupils and their families to ensure the
best supports are in place to help. Being island based, there is no dependence on the
ferries, therefore allowing for a targeted support on the families. The geographic area
covered by our AIW is already challenging, but time is shared economically across both
primaries and secondary pupils/families. Reducing AIW time or even extending the
network of schools for our AIW would impact on the level of service being offered.
My son works with an area inclusion worker as he was being physically sick due to
nerves about coming to school. His AIW is helping him with strategies to deal with
anxiety, which will help him to keep attending school and reach his full potential. My
professional experience with area inclusion workers is that they are an invaluable asset
to children, families and staff. Without them, it will be increasingly difficult to engage
hard to reach families and any hope of raising attainment for these children is lost.
Area Inclusion Workers are a vital and integral part of the school team. They are not only
there to help young people remain in mainstream education they raise attendance and
attainments levels within the school. They provide essential support to pupils
experiencing a range of difficulties and offer support to young people and their families
who are already struggling. They offer emotional and physical support, helping young
people with their mental health who face many barriers. They help the young people and
families overcome these barriers, including anxiety, self-regulation, mental health,
relationships. They are the link between school and the local community. Reducing this
resource in primary schools is not getting it right for every child. The support non-
attenders and school refusers and engage parents who have disengaged with
education.

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15. The next question relates to the impact that the proposal will have on people with protected characteristics, people who are care
experienced, people who are in certain socio-economic positions and small business owners.  Do you think the proposal will have a
particular impact on any of the groups below?

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16. Please use this space if you wish to provide further information on your answer(s)
above.
SUMMARY OF RESPONSES:
A recurring theme in the responses was that that reducing the number of Area Inclusion
Workers will disproportionately disadvantage vulnerable groups, such as children from
low-income families, those with disabilities, and those in areas of high deprivation (e.g.,
SIMD1 and 2). Responses said that AIWs provide critical support for these children,
especially during vulnerable transitions such as moving from primary to secondary
school. Comments included these services are not just educational but also offer
emotional and social support to children facing significant challenges. 
Neurodivergent children need this resource so badly especially when undiagnosed due
to the cuts within CAMHS and waiting times to be diagnosed.
Minority groups can find it tough to find their place in mainstream education.
People with low incomes will be massively affected by cutting AIWs. They are sometimes
their only form of support as everything else has been removed.
Reduction in support in this service in highly impoverished area will only further
disadvantage the most vulnerable.
This would impact on all especially those in areas with an SIMD1 or 2 rating.
I have a disabled child who requires support to access education in a school setting. If
this support was to disappear to significantly reduce, their ability to attend school and
develop lifelong skills would also disappear. This is an investment in the future of our
children.
AIW predominantly work with people who fall into the categories above. It would have a
huge impact on them to cut the support provided. 
17. Do you think the proposal is likely to have an effect on any island communities
which is significantly different from its effect on other communities (including
other island communities) in North Ayrshire?

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18. If you answered "yes" to the above question, please use this space to provide
further information.
SUMMARY OF RESPONSES:
There is concern about the disproportionate effect reductions would have in areas like
the islands, where resources are already scarce, and other services are not as
accessible. The sentiment is that reducing AIWs will only exacerbate existing issues,
leaving vulnerable children without the support they need.
Island communities are likely to experience less connection to outside resources,
therefore it’s important that they still get a fair allocation.
The island needs to have an AIW based on the island, the ferry service is not reliable to
ensure the level of support is maintained. In addition the ability to respond in an
emergency or even in a timely fashion is critical, reducing this provision only adds more
restrictions to the service rather than supporting it.
Further isolation on an island creating further issues for social anxiety meaning the
support of an AIW is even more important.
There is very limited services available on the island and to lose the Area inclusion
Worker would be limiting children's choices and life chances further.
Rural living comes with hugely significant barriers to accessing education. From
transitions and distance from home, these children need good relationships where
someone can help make their learning environment feel safe which our inclusion officer
on Arran is doing an excellent job of providing.
Living on the Isle of Arran parents struggle to get support face to face here for any
children services there is nearly non available over here and it’s not easy just to take
time away from work for a whole day to go to the mainland to access help, having our
own inclusion office is a lifeline support for most parents and kids struggling within
school. 
Engagement Group Feedback 
Redburn Grove Tenants
Group
“Why are the kids suffering with this Council budget
engagement???”  All group members felt this proposal
should not be considered as it will have a massive impact
on the direct education of young people. 
3T Community Shed • How would this work? 
• Is there enough to cover? 
North Coast Youth Forum Low impact as young people weren’t aware of what they
are, nor have they utilised them.
Equal Supported
Employment - Creative
Writing Group
Again due to the health conditions experienced within this
group, they all felt that the realigning of teaching staff and
pupil support was not favourable.  They felt that realigning
should not be a word used for reduction as everyone in the
group has had experience of school or education being a

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difficult time in their lives and they felt that an increase in
this support was necessary rather than a proposed
realignment.  A suggestion was made for both the Area
Inclusion and for School Support that perhaps there was
something that could be done by training peer group or
lived experience volunteers to help support those with
disabilities – this would give the peer group workers a
chance to upskill, wouldn’t cost any additional resources in
terms of salaries but would also bring a new approach to
those in the community with similar disabilities.
Healing Hearts Group Agree with this proposal.
Scottish Syrian Roses It was felt this would have a low impact. If a child does not
want to learn, the participants felt that the inclusion
workers would not be able to make a difference to this
attitude/lack of motivation. 
ASN Friday Night Youth
Group
Young people were not aware of work done by area
inclusion workers nor do the utilise them at the moment
therefore not impactful for all young people.
Long Covid Group Need this service in schools.
Big ESOL class, Syrian,
Afghan learners
- If these staff go, nobody is monitoring attendance and
safety of the children.  
Garnock Community
Campus Umbrella Club
Group directed to QR Code survey as ran out of time.
She Shed Staff are already struggling in the schools reducing their
ours has an impact on the support for children, young
people, and families.
New Scots Adventure Group The group thought pastoral care was important for lots of
young people
NAFCO Makes sense in this financial climate that all services are
targeted.  
Does that not currently happen?  
Transition period can be a really difficult time for kids, from
primary to secondary so should be a more fluid approach to
enable family work.
As with last comment should be needs based.
Employee Disability Forum Area Inclusion Workers support Pastoral Care teams in
schools by providing advice, assessment and direct
intervention to learners with additional support needs and
their families. 
This could affect people with disabilities.
P7 House Captains -
Lawthorn Primary
• It helps us prepare for secondary school
• She is someone we know and that we can tell our
problems.
• She gives support to pupils that are scared or nervous.
• I wouldn’t be happy, I go to the illusion worker and she
really helps me.
• She teaches you about being comfortable in her own skin
and how to cope with bullying.
• They are a massive help to the pupils that need it the
most.

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Joint Cabinet Conversation
Café
• They provide help for P7 Transition into S1.
• The work that these workers do, if they are reduced who
does their work that they do fall onto.
• If the area inclusion worker gets cut there will be gaps in
the school.
North Ayrshire Youth
Executive
• Low impact compared to some of the other proposals.
• In some cases this reduction could be catastrophic –
some young people may be left behind or go unnoticed.
• The nurturing support they provide is really important.
• Arran only has one Area Inclusion Worker for all schools
any reduction would have a negative effect on the school
community.
North Ayrshire Young
Ambassadors
“Our inclusion worker always had a smile on her face, she
supported our schools sports teams and always cheered us
on.” 
The pupils had minimum input from Area Inclusion officers
which is understandable due to the staff working with a very
small group of pupils and also their work not being broadly
reported on. The pupils understood the importance
however felt it would have no impact on them directly with
the exception of 2 pupils that understood the importance
due to knowledge of support that a friend’s brother had.
North Ayrshire Champions
Board
This would have a big impact, if they are there to help YP
achieve their full potential then how can they do this if
there are less? They may not attend school as much
without the support / How can you build trusting
relationships if there is even less staff / Young people may
lose motivation and may struggle without the support / It
would depend how many people need the support but
some people would struggle with less time/support.
Joint Cabinet and Youth
Cabinet Nov 2024
Vital Transition support / They support students and help
them / They support students and help them / We chose
this because children need to have education or
opportunities, and this is a top priority for the council
because they encourage people to stay in school
Parent Council Chairs Would be devastating if AIW was lost to Arran.

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Redesign of Music Service
Survey Responses 
19. It is proposed to redesign the Music Service to account for reducing school rolls,
whilst retaining our commitment to supporting access to instrument tuition. 
What impact will this have on your community? 
20. Have you any additional comments you wish to make on the redesign of the Music
Service and on how you think communities would be impacted?
SUMMARY OF RESPONSES:
Many responses mentioned the importance of music education in North Ayrshire
schools and the significant negative impact any reduction in music services would have
on students, particularly those from disadvantaged backgrounds. Many respondents
said that music provision offers critical benefits beyond musical skills, including
improved mental health, enhanced academic performance, social development, and
increased confidence. The music service is described as a lifeline for students who may
not otherwise have access to music tuition, especially in deprived areas. Some
respondents did indicate that if cuts needed to be made, they would prefer to keep AIWs
and PSAs.
Music services offer tuition to pupils who may not ever get a chance to play instruments
due to varying factors. Redesigning services may impact those pupils who already face
disadvantage.

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Not as vital as PSAs or teaching staff.
Without adequate music tuition we have no future musicians, therefore no cultural
opportunities which are the backbone of our civilised society.
This is a service that provides children cultural and exposure to the arts and allow
children to develop a range of life skills. 
Music is important for mental health and most kids would not have the opportunity to
play an instrument out with school due to the cost of many instruments. Community
and the wider school benefit from being able to enjoy hearing the school band playing
for entertainment at functions when live music is not available to a lot of people at other
times.
Children should have a right to access all aspects of education and activities that will
benefit their curricular activities. Many families are already pay privately but many
talented people can't afford this luxury. 
Music offers wonderful opportunities to young people and it is well documented how
beneficial it is to all areas of their learning. Many families would not have the resources
to learn an instrument outside school. Being part of an orchestra, choir or band is an
amazing experience for a child and builds confidence and breaks down lots of barriers.
Young musicians take part in lots of community events as well. Showcasing their
musical talent in school at assembly and church services gives a sense of pride as well.
Learning an instrument is a nice thing but in hard times it is a luxury. When I was at
school, we had no opportunities to learn an instrument.
Whilst music is an essential part of life and I have seen the impressive impact upon
children's confidence, talking and listening skills and attention I do not think this will
have as much of an impact as removing other services.
Music for a number of students is a lifeline to self-esteem and in some cases improve
mental health. The other aspect is the social aspect which can come from this, music
can be healer in some many ways and in fact reduce burdens on other services such as
CAHMs etc.
Not all children thrive academically and by introducing music into their curriculum
where they may not usually have access to it due to it being an expensive hobby, we are
giving pupils an opportunity to thrive in a different curricular area. In succeeding in
music this can in turn support a pupil in other academic areas to succeed within the
school environment.
Children from less privileged backgrounds would be the ones to lose out here.

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21. The next question relates to the impact that the proposal will have on people with protected characteristics, people who are care
experienced, people who are in certain socio-economic positions and small business owners.   Do you think the proposal will have a
particular impact on any of the groups below?

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22. Please use this space if you wish to provide further information on your answer(s)
above.
SUMMARY OF RESPONSES:
The comments show concern about a potential negative impact of reducing music
services in schools, particularly for children from low-income or disadvantaged
backgrounds. Many responses referenced the importance of universal access to music
education, with many expressing that it provides opportunities for mental health
benefits and skill development that may not be available through private tuition due to
financial constraints. A number of responses said that removing or limiting music
provision would exacerbate social inequality, creating a divide where only affluent
families can afford private lessons.
Young people from deprived backgrounds cannot afford music lessons but I would value
a high quality teacher workforce, over young people having the opportunity to play a
musical instrument.
Low income families have bigger priorities than paying for music tuition and if it’s harder
to access it their children may miss out.
People with low income cannot provide opportunities for their children to learn musical
instruments. The schools is their only chance to develop potential talent.
For many who have protected characteristics these council services are a lifeline.
Parents from more deprived backgrounds are not able to afford private music tuition, so
cutting this service would disproportionally affect poorer people.
Music provides a platform where all are equal and provides an opportunity for young
people to express themselves and allow themselves to be who they are. The Music
service provides an equitable approach in its teaching and ensemble experience which
is accessible and free to pupils. Without this, only those that can afford to learn
instrumental music would be able to pursue and experience this. The most vulnerable in
our society would yet again miss out on this potentially life changing experience.

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23. Do you think the proposal is likely to have an effect on any island communities
which is significantly different from its effect on other communities (including
other island communities) in North Ayrshire? 
24. If you answered "yes" to the above question, please use this space to provide
further information.
SUMMARY OF RESPONSES:
A recurring theme in the responses was the lack of alternative resources and
opportunities for music tuition on Arran compared to the mainland. Concerns were
raised about potential reductions disproportionately impacting these isolated
communities due to logistical difficulties, limited access to private tutors, and fewer
extracurricular options. Many responses said that reducing music services on Arran
would exacerbate existing inequalities and called for equity for all students, especially in
remote communities.
Music on Arran is at the heart of the community and the young people keep this alive.
Music provision at school is an essential part of this.
Little music provision is available on the islands at the moment. Further cuts would
reduce this further which will impact children's education.
It’s hard to 'share' teachers effectively due to island location - and hard for pupils to get
to other private teachers if that became necessary
At the moment tutors travel to the island weekly, this is vital as no other options for
musical tuition on Arran.
Perhaps some of these funds could be allocated to the Isle of Arran so a better Music
Service could be provided on the island rather than parents having to fund it. This is not
fair on those in low incomes.

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Engagement Group Feedback 
Redburn Grove Tenants
Group
The Redburn Grove members felt this proposal should not be on the
table for discussion as it will have a massive impact on the direct
education of young people. 
Redburn Grove Tenants
Group
Why are the kids suffering with this Council budget engagement??? 
All group members felt this proposal should not be considered as it will
have a massive impact on the direct education of young people. 
3T Community Shed • “You would be taking away arts-based activities and learning
opportunities.” 
• “This is often used as a calming measure for young people.”
• “Is this cut worth saving on?” 
• “Is it going to help us save enough money?” 
• “NA Orchestra – will it survive?”
North Coast Youth Forum No money for music equipment upkeep and at the moment some of the
instruments are not fit for use and needs replaced. 
Some young people use this as a safe space to be themselves and do
what they enjoy (making music), free music lessons. 
Many young people utilise these free lessons, as it opens opportunities
they would not otherwise have as music is an expensive hobby. 
If young people have picked music as a subject, they will be taking an
exam for, they feel in order to pass the practical aspect of exam you
need to spend time out of class practicing for this – which currently runs
in the music department where young people can use instruments with
a teacher to support and help with any issues.
Scottish Syrian Roses Two participants indicated that this would have a low impact. The
majority said they were not particularly interested in music and for some
they felt music instruction was in opposition to their religious practices. 
ASN Friday Night Youth
Group
Young people voiced that they enjoy music within school but don’t feel
like this is something they continue after they have left school therefore
there isn’t too much of an impact, For others they felt it is very beneficial
especially young people with profound additional support needs as
some may communicate through music and sounds learnt within music.
Kilbirnie Residents - Syrian &
Ukrainian New Scots
Women
Participants stated their children prefer P.E. to music. 
Garnock Community
Campus Umbrella Club
Group directed to QR Code survey as ran out of time
New Scots Adventure Group • Some of the group had not been offered any music at school and that
was why they put no impact. However, they stated they would have liked
to have the opportunity to undertake music. While some said ‘low
impact’ they stated that this because they themselves were not musical
but thought it was important for young people to have access to music
classes.
• Several of the group stated that music services in North Ayrshire did
not compare favourably with provision and opportunities in their home
countries and wondered why it was not regarded as highly

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NAFCO Hard to comment on this statement
What is important that those on low income due not suffer and get
access to this important equipment and instruments as well as those
who can afford to pay.
North Ayrshire competes at high levels across a range of music
instruments and types this should be valued we have produced and
supported talented individuals we are proud  and celebrate this  
ESOL Class,
Ukrainian/Russian speakers
Music in primary school should be increased, not reduced.  We need to
increase interest in hobbies and the arts amongst young children so that
they have the capacity to pursue such activities independently when
they are older. As they get older the support could be reduced. 
It would be beneficial to have arts activities (music, art, dance, drama) 
available in primary schools, even if there was a fee. 
Employee Disability Forum Will affect both disabled / nondisabled equally.
P7 House Captains -
Lawthorn Primary
• It’s not fair – it takes away opportunities for music from people that
want to explore it.
Joint Cabinet Conversation
Café
• “Less learning time.”
• “Impacts if you want to do music as a career.”
• “Extra circular work is cut.”
• “Impacts teachers as well and adds stress due to having to put more
time in different areas - Already been a cut in this and it impacted
teachers mental health.”
• “None of us play instruments so it won’t have a massive impact on us.”
North Ayrshire Youth
Executive
• Good that tuition is being kept.
• Some young people have preferences of teachers with some being
better instrument tutors than others.
• Redesign may reduce uptake of music as an option.
• Arran – Music tuition mostly provided by other organisations and the
community so will have little effect on Arran.
North Ayrshire Young
Ambassadors
The pupils struggled to answer this due to having no knowledge of
present Music
Service offering so felt best not to answer.
North Ayrshire Champions
Board
Low impact as it doesn’t affect everyone.  Maybe you could do this in a
group for each musical piece rather than 1-1’s / It doesn’t affect
everyone but this may completely ruin someone’s confidence if this
change happens but I do think it is a good saving and it could be done in
other ways / If you really want to learn you wouldn’t mind paying, this
might be a good saving as some people are only doing It as a hobby
rather than wanting a career in this so it could be a waste of money that
they give up in a few years.
Joint Cabinet and Youth
Cabinet Nov 2024
Help people do music / Some kids not encouraged to pursue musical
skills and articulates with fewer pursuits. So I believe that encouraging
this will make them believe in themselves and their talents.

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Review of Campus Police Officer Arrangements
Survey Responses 
25. There are currently eight campus police officers in operation across North
Ayrshire's mainland secondary schools. This initiative is funded 50% by North
Ayrshire Council and 50% by Police Scotland. The total cost of the arrangement is
approximately £380,000 annually, with the Council funding approximately £190,000.
This proposal invites schools to use alternative funding streams (e.g. Pupil Equity
Funding) to match-fund the Council contribution if they wish to continue with this
service in recognition of the value they get locally, so going forward the Council
would fund 25% of the total costs and schools would fund 25%.
What impact will this have on your community? 
26. Have you any additional comments you wish to make on the review of Campus
Police Officer arrangements and on how you think communities would be
impacted? 
SUMMARY OF RESPONSES:
Opinion differed greatly with a range of views expressed in the survey. Many responses
praised the role of campus police in ensuring safety amid issues like bullying, violence,
drug use, and mental health challenges. They said that the presence of officers provides
security and fosters a safer environment for students and staff. However, others
questioned the effectiveness of the campus police scheme and raised concerns about
diverting school funds, especially PEF (Pupil Equity Fund), from educational purposes to
cover policing costs. 
Campus officers are needed in schools due to the increase in negative behaviours.
Cutting these will impact on pupil behaviours.

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Pupil equity funding for schools should be used within the school determined by the
head teacher to support the education and wellbeing of the children including initiatives
and resources to raise attainment not towards community policing.
Using PEF for this provision will take PEF away from other vital resources. Campus
police officers provide a vital link with young people and in reducing crime.
The campus police officers do a worthwhile job to support schools and offering a link to
the police in the community. I think paying for this with PEF is a good use of the money.
Schools would lose other valuable services if they have to use their PEF allocation to
fund this. This resource should be funded by the council and Police Scotland and leave
PEF allocations for additional services that will support pupils and help to raise
Attainment
I strongly support the proposal to require schools to contribute to the funding of campus
police officers. This shared responsibility not only promotes a sense of ownership but
also ensures the program's long-term sustainability. Additionally, it empowers schools
to tailor the service to their specific needs, enhancing their control over campus security
To use PEF money on this would be taking that funding away from elsewhere. That is
ludicrous. Campus police officers provide safety in our schools.  was
assaulted in a north Ayrshire school a few years ago and it was the campus cop who
ensured this was dealt with. They also provide a valuable service with things like
stopping the traffic on a busy and dangerous road for children to walk to local outdoor
learning spots. Not to mention building positive relationships between children and
families and the police force. This can only be seen as beneficial.
I think this has been a very good project in schools and has helped with truancy,
antisocial behaviour and bullying. Police should have a presence but through their
police officer roles and not at the expense of additional school funding. This is a service
that could be reduced or cut.
Campus police officers are another amazing resource, linking primary to secondary.
Using PEF to pay for them seems unfair on schools that already have diminishing
budgets.
The Campus police is at front edge of helping and supporting young people away from
crime and danger in the community. This would be so counterproductive and could cost
much more to the community, not just financially.
This will have the effect of forcing schools to choose between funding support for young
people from low income families/ areas of high deprivation & additional support needs
in education or putting that funding into the policing who are likely to come into contact
with some of the same members of the school population. Cutting one will cause more
issues for the other. Cutting both with almost certainly cause knock on impacts on
communities and already strained families with the highest support needs.

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27. The next question relates to the impact that the proposal will have on people with protected characteristics, people who are care
experienced, people who are in certain socio-economic positions and small business owners.  Do you think the proposal will have a
particular impact on any of the groups below?

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28. Please use this space if you wish to provide further information on your answer(s)
above.
SUMMARY OF RESPONSES:
Many people felt that people with specific characteristics may be liable to face bullying
at school and therefore would be adversely affected by changes to the way the service is
delivered. A number of responses highlighted the importance of campus police in
ensuring safety, addressing antisocial behaviour, and supporting vulnerable groups,
including those at risk of bullying and discrimination. The potential reduction or
redistribution of funding is viewed by some as disproportionately impacting deprived
areas, where such support is deemed most essential. Concerns were also raised about
shifting funding responsibilities onto schools, particularly from PEF budgets, which are
intended to address educational attainment gaps.
Campus cops provide an essential link between schools, children and the police. They
resolve disputes and work with families on many issues. These issues are of course
more prevalent where there is poverty.
The campus cop is invaluable and again cutting the funding would create an imbalance
between the more affluent and most deprived areas.
Young people need a sense of actions and causality. Police presence helps to not only
provide a safe adult to go to when help is needed but also provides reassurance for local
businesses who have large numbers of young people attending at once.
This affects everyone in the community! More police in and around schools.
These groups are more likely to experience hate crimes and this can be dealt with more
effectively in school with the assistance of campus police officers.
Affects all groups, children and young people l, staff, school pastoral support and
management teams. This also has potential to detrimentally affect the wider
community. 
29. Do you think the proposal is likely to have an effect on any island communities
which is significantly different from its effect on other communities (including
other island communities) in North Ayrshire?

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30. If you answered "yes" to the above question, please use this space to provide
further information.
SUMMARY OF RESPONSES:
The limited number of responses received indicated that this was not an issue on island
communities which do not have campus police officers.
Possibly a less needed service on the islands.
Same issues as mainland.
Smaller community with fewer issues. 
Engagement Group Feedback 
Redburn Grove Tenants
Group
“Why are the kids suffering with this Council budget engagement???” 
All group members felt this proposal should not be considered as it will
have a massive impact on the direct education of young people. 
3T Community Shed • Remove officers and give teachers more power to deal with challenging
behaviour and work with young people
• Are there other deterrents that can be used instead of officers?
North Coast Youth Forum No impact as young people feel current ‘Campus Cop’ has not been
helpful/supportive in past situations, nor are they currently front facing. 
A few PSA talks - but nothing they felt were extremely helpful or anything
a teacher could not discuss. 
Escort other schools away - stop school fights. 
School would be chaos without police officer. 
LGBT young people felt nothing was done after a hate crime incident
within the school.
North Ayrshire Sports
Academy
“I do not need to deal with him”
Healing Hearts Group Agree with the campus cops being kept and the school should pay for
them.
Scottish Syrian Roses Feedback on impact: This would have a high impact as without the
school police officer, staff would require additional training. Staff are not
currently allowed to get physically involved. There should in fact be more
police than the current number as there is not sufficient control. 
Project Art Can schools not use money from proceeds of crime? How valuable are
the campus police? From hearing from pupils they do not seem to do
anything that is worth this amount of money
Long Covid Group Campus cop can intervene in a way that teaching staff can’t. 
Pupils feel more secure and somebody else to go to.

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Don’t think Council should pay, should be Police Scotland or another
source e.g. government.
Big ESOL class, Syrian,
Afghan learners
- Police liaison help to sort out problems to have more safety in the
community and for their children. 
- It will be good for parents to know their children are safe.  
Garnock Community
Campus Umbrella Club
group directed to QR Code survey as ran out of time
New Scots Adventure Group • 2 of the group had a police officer on campus at their school and
valued their presence. 
• Other members of the group were unaware of campus police and
admitted that negative experiences with authority in other countries had
influenced their decision on ‘no impact’
NAFCO This is difficult to comment on as unsure what pupil Equity fund projects
and services would be lost by schools having to find this fund, as all
schools do it differently. The campus police are a great asset.
Employee Disability Forum Generally, kids with disabilities at school tend to get picked on more
than other pupils and having a campus police officer can help to prevent
escalation, giving parents of children with disabilities peace of mind.
Teachers may struggle to deal with these situations that may normally
be dealt with by campus officers. 
Can see potential for impact if service was affected. If school was to use
PEF, then what other services would suffer?
Joint Cabinet Conversation
Café
• Effects antisocial behaviours
• Arran- feel like we should get a Campus Cop 
• If the schools want a CP they should try and afford it themselves 
• There is no possible way to have a CP the school money should not get
taken out of the budget.
North Ayrshire Youth
Executive
• PEF funding – Already supports other things in schools – youth workers
etc
• Arran – No impact as don’t have a campus officer
• Little impact on pupils.
• Group believe campus officers aren’t required to be based within
schools and would be more effective visiting to deliver topical
information sessions. We also believe campus officers time is taken up
dealing with the same individuals regularly and don’t engage with the
wider school community.
North Ayrshire Young
Ambassadors
“Our campus cop poulter is very friendly and supportive, he always
makes you feel safe and has been a person of comfort when needing
someone to speak to about a concern you have.” 
“Poulter always takes the time to check in on you and have a chat, he
always around the school supportive the staff with misbehaviour at the
school.” 
“He always gives good advice and keeps you aware of laws.” 
“Very friendly guy always takes the time to speak to you and very
supportive if you have any questions to ask him.” 
“It’s safe knowing he is in the school as I have a direct contact in the

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police I can go to
if something worries me in the school.” 
Again the pupils had not a massive experience of the interaction with
Campus Police at the school but did felt re assured of their presence in
the school. 
“trust PC Duffy” 
“feel protected”
North Ayrshire Champions
Board
High Impact, our school needs it but we don’t think that it should come
out of our school budget, this could then have an effect on our extra
activities, trips or school resources / I wouldn’t mind it coming out of the
school budget as I think we need it / We need our budget for things like
supplies, we may get less opportunities if this comes out of our budget /
It might be a benefit as we do need the officers, but I don’t think it should
come our budget as it means less opportunities or learning resources for
the pupils.
Joint Cabinet and Youth
Cabinet Nov 2024
Noone likes them / The amount of school fights happening recently is
very concerning and taking away the only precaution away. Will cause
chaos due to not having more implacable consequences / Built
relationships with students. Important to have an authoritative figure

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Review of School Crossing Patrollers
Survey Responses 
31. The School Crossing Patrol budget of £250,699 supports 48 posts providing a school
crossing service at locations throughout North Ayrshire. This is a non-statutory
service and the proposal is therefore to remove this service.   
What  impact will this have on your community? 
32. Have you any additional comments you wish to make on the review of School
Crossing Patrollers and on how you think communities would be impacted?
SUMMARY OF RESPONSES:
The responses focused largely on the potential impact removing this service would have
on children's safety. They felt that school crossing patrollers were vital in protecting
young people, particularly in areas with heavy or fast-moving traffic, and highlighted the
risk of accidents or fatalities if these services are discontinued. Many respondents said
that removing patrollers could lead to more parents driving their children to school,
worsening traffic congestion and creating additional environmental issues. Many
responses called for alternative safety measures, such as zebra crossings or traffic
lights, to be introduced if the service was removed.
Crossing patrollers help to keep our children safe and are an essential role in our
communities. It’s appalling to remove them and put our children at increased risk.
Pupil safety should never be placed at risk. Working parents rely on their children getting
to school safely if they are not able to accompany them.

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The sheer volume of traffic requires a responsible single person to safely cross young
children. To remove this service would create a very dangerous situation putting
children’s lives at risk.
Could a volunteer programme be put in place as an alternative. If you take this away
surely a review should be done to ensure that there are safe crossing options for
students. If there is not adequate crossing places then zebra crossings or traffic lights
could be put in place.
Whilst I don’t think we need quite as many patrollers in some areas, I think it is shocking
to remove a service which ensures the safety of children walking to school themselves.
This will just increase the number of parents driving their children to school and
increase the carbon footprint again.
As long as there is a designated safe crossing then I don't feel like they are needed.
Could parent councils etc volunteer to man crossings.
Closing the School Crossing Patrol is a difficult decision, but it's important to consider
the financial burden it places on the Council. By closing the service, we can redirect
resources to other essential services. Additionally, this could encourage parents to take
more responsibility for their children's safety, and the Council can explore alternative
traffic management measures to ensure pedestrian safety.
I think this is a priority service. Cuts to school transport and fitness initiatives have made
this service more important than in the past.
In order for my child to walk safely to and from school they require the crossing patroller
to help them. Without this provision my child cannot walk to school safely on their own,
and as a disabled parent, this puts pressure on me to ensure I am fit enough to take my
child to school, which is not always the case due to disability.
My children will no longer be able to walk to school. They have to cross a busy road and
they need the crossing patroller to allow this to happen safely. I would have to drive them
to and from school each day if there was no lollipop person there. I can almost
guarantee a child will be killed if you go through with this. There is no way this can be
even a consideration.
To remove this is to make it incredibly unsafe for children to walk to school. With all the
initiatives to walk to school why then would the council remove this provision. The
community is already unsafe to allow children to walk to school never taking more
provisions away to make it even more unsafe. This will therefore force parents or
caregivers to drive their children to school therefore more traffic on the roads and
making it even more dangerous/unsafe for children to walk to school as there is a higher
risk of an accident happening.
School crossing patrols are an essential community service. With increasing numbers of
cars in certain areas, school children are at risk. Some areas of North Ayrshire have a
continuous stream of large family homes being built with no provision for the increase in
vehicles or dangerous crossing routes to schools.

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33. The next question relates to the impact that the proposal will have on people with protected characteristics, people who are care
experienced, people who are in certain socio-economic positions and small business owners.  Do you think the proposal will have a
particular impact on any of the groups below?

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34. Please use this space if you wish to provide further information on your answer(s)
above.
SUMMARY OF RESPONSES: 
The comments express concern about the potential impact of removing school crossing
patrollers in North Ayrshire. Many highlight that the patrollers are crucial for ensuring the
safety of children, especially in areas with busy roads or high traffic, and are particularly
important for younger children and those with disabilities. 
This will affect every parent in North Ayrshire. And you are going to have a lot of angry
parents even more so when their kids are hit and killed by the copious amount of bad
drivers in this town.
Children crossing busy roads at peak time could be very dangerous.
This compromises the safety of children and even more so children with learning
disabilities.
Children and kids with disabilities will obviously be less safe when crossing the road.
This proposal will directly impact the safety of local children. At the very least do a
review of the existing crossing patrols. It would be madness to remove entirely. 
35. Do you think the proposal is likely to have an effect on any island communities
which is significantly different from its effect on other communities (including
other island communities) in North Ayrshire?   
36. If you answered "yes" to the above question, please use this space to provide
further information.
SUMMARY OF RESPONSES:
Responses highlighted that will school crossing patrollers are common on Arran or
Cumbrae, islands communities face a different set of challenges and that roads remain
dangerous regardless of location.

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Children on an island still need to cross the road.
This will impact every school that has a crossing officer.
Children walking from for example the train stations/ferry terminals/ bus stops to the
school grounds are more at risk due to the increased distance to walk. It is parents
responsibility to teach road awareness however it would be foolish to assume that is
enough to safeguard our precious young people when traffic is at one of its busiest
times.
Children on Arran are subject to the same dangers as children anywhere.  
Engagement Group Feedback 
Redburn Grove Tenants
Group
“Why are the kids suffering with this Council budget
engagement???” 
All group members felt this proposal should not be considered
as it will have a massive impact on the direct education of
young people. 
3T Community Shed • Why can’t the campus cop not do school crossings in the
morning and afternoon?
• Increase speed bumps and traffic crossings if so
• Should not consider
North Coast Youth Forum Older pupils feel this is not needed and if possible, for it to be
distributed through Primary Schools rather than for older
pupils. Older young people feel it can be slightly patronising as
they are confident enough with road safety.
North Ayrshire Sports
Academy
• “Great Relationship with her”
Healing Hearts Group This should be kept.
Scottish Syrian Roses This would have a high impact on primary school children as
they are not aware and ten to jump out onto the roads without
looking. By p5/6 they have more awareness but younger than
this they are too busy playing to notice traffic. 
Older Peoples Network Just ridiculous.
ASN Friday Night Youth
Group
Young people feel this is utilised by younger people but not by
them at the moment therefore this is of less impact.
Big ESOL class Ukrainian
table
• There are no pedestrian crossings near St. Peter's School,
which is seen as a bad idea to have no crossing patrollers
(lollipop women/men)
• While some believe this is a needed service, others thought
that volunteers could fulfil this role.
• Some attendees mentioned that pedestrian crossing
services did not exist in their country of origin (Ukraine).
• They believe there should be crossing patrollers in areas
without pedestrian crossings and emphasised that children
should be taught how to cross the road, along with
implementing preventative measures.
Long Covid Group “No to this - kids will get knocked down.”

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“Drivers don’t always stop”
“Horrified that they would cut this service.”
“Don’t want to cut jobs.”
Kilbirnie Residents - Syrian &
Ukrainian New Scots
Women
Four indicated that their children are driven to and from
school. Another participant stated that if zebra crossings were
installed, this would be no issue. 
Big ESOL class, Syrian,
Afghan learners
- It will affect the safety of children at primary and secondary. 
Garnock Community
Campus Umbrella Club
Group directed to QR Code survey as ran out of time
Introduction to water colour N/A
She Shed Reviewing the school patrollers hours could increase the risk
and danger to children walking to school.
Newtown Men’s Shed This is shocking. Cannot believe this is even a consideration!
Surely this is not in the best interests of anyone in the
community. Absolutely not a chance this should go ahead.
Harbourside Men’s Shed This idea is absolutely abhorrent and should not even be given
consideration. Young people will be killed. Drivers are rushing
around in the morning, children don’t have any concept of road
safety, unfortunately not all children have a parent or carer
taking them to school. We would urge NAC to reconsider this
proposal. It is unthinkable. 
Imagine a child is killed. The impact this will have on the whole
community is devasting. Please do not do this. 
New Scots Adventure Group • The majority of the group felt that school crossing patrollers
were important for the safety of young children
Online Consultation -
Ukrainian
• One participant disagreed with the proposal.
• One suggested that this role be filled on a volunteer basis.
• Three agreed with one stating, ‘Yes, it is a good idea, we
should be more responsible for our children on the road not a
government.’
NAFCO There are issues where there are no crossing patrols at the
moment
Just takes one accident to realise the importance
Loss of 48, part-time low hours, low paid jobs
Reduce the number of kids walking to school, so
counterproductive with other targets, 
Increase cars around schools, and traffic generally omissions
etc.
Reduce active travel
Reduce the independence of kids going to school on their own
Impact on working parents, without that level of security of
kids making their own way 
Increase of accidents.
Might be non- statutory, but morally should be in place, NAC
keep kids safe.
ESOL Class,
Ukrainian/Russian speakers 
All five participants thought this was a good idea. 
Employee Disability Forum Bad idea – we would be compromising the safety of pupils
particularly at primary school age. From a disability

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perspective having a School Crossing Patroller (SCP) is a
visual marker, and a safety net, and encourages independence
when the child knows the SCP is there. 
Perhaps look at accident figures of locations where SCP was
removed? 
There is a risk element at places where no pedestrian
crossings are available.
P7 House Captains -
Lawthorn Primary
They are needed for safety
• Lots of children walk to school themselves and could get
hurt!
• People will get run over.
• Health and safety for children is important.
• It will make walking to and from school dangerous.
Older Peoples Voice
Network (Irvine)
This is gambling with the lives of innocent children. North
Ayrshire Council have a duty of care to the children in their
community. If anything, more crossing patrollers should be
introduced, not less!
Joint Cabinet Conversation
Café
• More kids are going to be knocked down, There's already
been 4 young people knocked down this year, there will be
injuries.  
• There will have to be zebra crossings put in place.
• Its unsafe.
• Lockhart- need a lolly pop men are making it easier to give
children a bit of independence
• Lockhart- more schools are at risk of more children being hit
by cars outside school settings
North Ayrshire Youth
Executive
• Affect parents work schedules if now have to ensure children
travel safely to schools.
• Affects young people’s independence.
• More chance of accidents without safe crossings, most of
our group have witnessed incidents outside our schools.
• With lack of adult supervision young people may start acting
up and show off in front of their friends and play ‘chicken’ with
the traffic.
• Some young people believed a reduction would have low
impact as they don’t see School Crossing Patrollers in their
local area.
Pupil Feedback - roads are busy so safety is an issue
- younger children tend to play and run around
- the patrollers really help
North Ayrshire Young
Ambassadors
“My little sister’s school is next to busy street on the road, I
couldn’t imagine her trying to cross without the lolly pop lady!” 
“Me and my friend always use to say hi to our lolly pop man on
the way to school, he always made sure we were safe and
stopped the traffic to let us cross.” 
Pupils felt personally for themselves this would have a very low
impact but understood the importance for younger children in

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areas where crossing is a major issue. 
No impact – “There’s none in Greenwood as it is.” 
No Impact – “We use crossing [lights] instead” 
“like my lollipop lady” 
“keeps me safe” 
“increases possible accidents”
North Ayrshire Champions
Board
This is dangerous to stop this and there will probably be more
accidents. I think they need them to continue in secondary and
Primary, especially the ones on busy roads / How would
Primary kids learn to cross the road safely, there may be a lot
more accidents / I really don’t agree with this / Maybe you
could make sure they are on the school’s that are on busy
roads / More likely for accidents to happen.  Most times people
just run across the road and hope they don’t get hit and this
would be worse without their staff.  Maybe you could remove
from Secondary and keep them for Primary.
Joint Cabinet and Youth
Cabinet Nov 2024
Traffic lights exist / There are many cheaper option of having
safe crossing points for example; zebra crossing and
volunteering helpers and decreasing the speed limit.
Parent Council Chairs We have a moral obligation if not a statutory one to provide
these. Removing this service is not worth the effort. It is a
disaster waiting to happen. If this was to be considered, there
would need to be a plan to replace SXPs with new crossings
(e.g. zebra, pelican). Combination of reduction of campus
officers and SXPs should be taken into account. We don’t want
the worst to happen before something is done.

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Cleaning Reduction in School/Early Years Centres
Survey Responses
37. It is proposed to reduce school and early years cleaning budgets by 10%. An
assessment will be carried out and then benchmarked with other local authorities
taking account of equipment used and building layouts. The service would work
with school / early years communities to build on positive behaviours in
educational establishments to reduce required cleaning. 
What impact will this have on your community? 
38. Have you any additional comments you wish to make on Cleaning reduction in
School/Early Years and on how you think communities will be impacted?
SUMMARY OF RESPONSES:
The comments emphasise the importance of maintaining high standards of cleanliness
and hygiene in schools, particularly in light of the COVID-19 pandemic. Many
respondents expressed concern that reducing cleaning services will lead to higher
infection rates among both children and staff, resulting in increased absenteeism and
potentially more severe health risks. The recuring themes in the responses focus on the
need for schools to remain clean to safeguard health, improve attendance, and create a
positive learning environment.
Schools at the moment are not cleaned properly. Reducing this would result in our kids
being taught in a dirty environment which is unacceptable.
Cleaning is a necessary requirement in this environment and a highly challenging job. To
reduce this service would put additional pressure on an already challenged staff.
My children and constantly unwell and miss education due to colds, coughs and bugs.
Cutting the cleaning budget will only make this worse.

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School environments - many - are not cleaned appropriately as it is. The standards in
wish people are expected to work, teach and learn in are appalling.
I want my child and their staff to work and learn in clean, efficient, safe environments.
Less money ultimately means less staff which means less time and resources to clean.
It's not realistic to expect the same standards and extent of cleaning to be done on a
lesser budget.
Given the covid epidemic and other communicable diseases being rife among children, I
feel like cuts to cleaning would be a bad idea and could lead to more absences through
illness for pupils and staff alike. This could incur higher costs in the long run. I don't feel
like it is up to teaching staff to try and encourage positive behaviours, especially if the
number of teachers are cut.
I fully support this proposal, implementing strategies to reduce cleaning requirements,
such as involving the school community in maintaining cleanliness, we can maintain a
healthy and safe learning environment while also saving money.
This is another proposal I would support. It is only a small drop and would not have
much impact on staff.
Cleaning helps to control infections from spreading and ensure the environments are
inviting for the children to learn. If we cut back on other staff in schools and early years,
how is anybody else going to pick that reduction up.
I don’t think this will have a massive impact but what I will say is that this is a slippery
slope. What you don’t want is unclean ELC’s and schools and children becoming sick
and ill and then passing it on to parents who then bring it into work and then the doctors
surgeries are overrun and so on. Cleaning staff are important.

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39. The next question relates to the impact that the proposal will have on people with protected characteristics, people who are care
experienced, people who are in certain socio-economic positions and small business owners.  Do you think the proposal will have a
particular impact on any of the groups below?

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40. Please use this space if you wish to provide further information on your answer(s)
above.
SUMMARY OF RESPONSES:
Much of the focus of the survey comments was on perceived health risks for young
people with disabilities or compromised immune systems. Many responses said that
reducing cleaning would exacerbate the spread of infections, leading to increased
absenteeism and potentially worsening health outcomes. Additionally, some comments
suggested there may be a disproportionate impact on disadvantaged groups, such as
those in low-income areas or with special educational needs, who may have less access
to hygiene resources at home.
Children and in particular disabled children would be put at risk by reducing school
hygiene standards.
Those children who have complex heath needs or are immunocompromised are likely to
feel a greater impact, as well as those with family members with those needs. Again,
workforce is predominantly female & working around care responsibilities.
These groups would be impacted.in different ways, younger children will pick up more
germs/viruses creating more absences. Care experienced, and those living in areas of
deprivation - may not have the same facilities to ensure upmost cleanliness in this will
again impact on attendance and/or attainment creating a widening attainment gap.
Disabilities - with many children and adults( also the staff/ caregivers/transport
personnel) with disabilities having weakened immune systems the minimising of
cleaning will create a two tier system in those who have better immune systems being
able.to attend more and therefore have the opportunity to attain better.
Poverty areas are always worst affected by poor health. Reduction in hygiene cleaning
areas will have very negative effect on these vulnerable people.
Children and young people and staff with reduced immunity will be placed at increased
risk from this proposal. 
41. Do you think the proposal is likely to have an effect on any island communities
which is significantly different from its effect on other communities (including
other island communities) in North Ayrshire?

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42. If you answered "yes" to the above question, please use this space to provide
further information.
SUMMARY OF RESPONSES:
The comments highlight concerns that island communities will face similar challenges
to mainland schools, with the added difficulties of limited resources and weaker
transport infrastructure. The responses emphasised that cleanliness is essential in all
schools to prevent the spread of germs and to maintain a clean and safe learning
environment equally to both island and mainland schools.
Every child has the right to a clean and tidy environment at school.
Absolutely applies to all areas.
This will affect every child.
Island children and staff are affected too.
It will have an effect on every community.
This applies to both island and mainland schools.
There does not seem to be enough cleaning service provided as it is on island schools
without impacting this further. The cleaning staff struggle to get everything completed as
it is so further cuts would make this impossible. All the germs that are spread amongst
children it is very important for more cleaning to be provided not less. 
Engagement Group Feedback 
Redburn Grove Tenants
Group
“Why are the kids suffering with this Council budget engagement???” 
All group members felt this cut should not be considered as it will have a
massive impact on the direct education of young people. 
North Coast Youth Forum All young people agree that currently this is very well utilised and would
feel a massive difference if this were to be lessened. 
Workload is already high for cleaning staff.
Certain areas of the school can become very dirty, and this would only
become worse which could cause a deterrent in young people attending
school.
Healing Hearts Group Don’t think this is right - should not reduce.
Need to keep schools clean.
Need more cleaning hours not less.
Scottish Syrian Roses If you reduce cleaning, then you increase the risk of further pandemics
like Covid-19. More bacteria leads to more infections.  There should be
more, not less cleaning. 
Older Peoples Network Feedback on impact: just recovering from pandemic, covid is still about
and this seems like a bad idea.

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ASN Friday Night Youth
Group
Most young people agreed this service is needed and would struggle is
reduced as sometimes schools may feel unclean at the moment,
therefore this would be of high impact to most.
Long Covid Group Source better machinery, cheaper materials but not cutting back on
cleanliness.
Kilbirnie Residents - Syrian &
Ukrainian New Scots
Women
One participant stated that as there are a lot of children and resulting
mess, cleaning is needed and so this would have an impact. 
Big ESOL class, Syrian,
Afghan learners
- Hygiene of the service, the place, the children. 
Garnock Community
Campus Umbrella Club
group directed to QR Code survey as ran out of time
She Shed The reduction of cleaning will impact the shole school, concerned about
the pressure this will have on existing staff roles in schools.
Newtown Men’s Shed Similar to suggestion number 20, this is ridiculous. 
Harbourside Men’s Shed This is a ridiculous idea.
New Scots Adventure Group • ‘schools need to get cleaned or they’ll be dirtier than they are now’
Online Consultation -
Ukrainian
• Two participants were against the proposal with one expressing
concern that schools are not always maintained at the cleanliness level
expected of an educational institution.
• One fully supports it while another agrees to a 5% reduction. 
• Another participant stated that the proposal could be implemented if
schools can ensure cleanliness while children are present. However,
they warned that unclean schools could lead to illness.
NAFCO If done as described in a measured and appropriate way, then impact
should be low
Encouraging kids and staff to be more mindful, of environment is not a
bad thing, but does this mean again that low paid staff with part-time
contracts could lose jobs ? 
ESOL Class,
Ukrainian/Russian speakers
This is a big problem as some children are allergic to dust.  
It would not be a problem if children were taught to clean up. 
Children spend the majority of their time there so they need to be in
clean environment. 
Employee Disability Forum In cases where a child is immunocompromised, reducing cleaning
budgets in schools could be detrimental to their health, there could be a
slight increased risk for some pupils who have a disability.
P7 House Captains -
Lawthorn Primary
• The school could be cleaner, the carpets don’t get hoovered already
and our classroom assistant already has to clean the toilets.
• The gym hall never gets cleaner and we have to sit on the dirty floors
every week for assembly.
• Getting pupils to clean will take time out of teaching.
• The toilets are already manky!
• We know this isn’t just our school, having a clean school is important
Joint Cabinet Conversation
Café
• Sicknesses would spread.
• Spills on stairs, Slipping risk.
• Schools are already disgusting right now it would be a dump.
• Its going to bring down the perception of schools for new kids.
• Schools will start to fall apart.
• Its already cleaned regular and it’s still dirty.
• Is a danger to have a messy school, young people can face being hurt.
• Make the school a horrible place to be.

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• Will affect learning time and class time for YP, due to them having to
take the responsibility of cleaning the school.
• Cleaners would lose their jobs.
North Ayrshire Youth
Executive
• 10% is low and fine if not affecting cleaning staff numbers.
• We believe that building positive behaviours in primary schools would
be easier than secondaries. Everyone should have the responsibility to
clean up after themselves.
Pupil Feedback - might do less creative activities
- some people aren't very tidy
- mess would pile up
North Ayrshire Young
Ambassadors
“Our school is a very old building that requires a lot of maintenance and
cleaning, it would be a big impact to our learning experience if the
school condition was to worsen.” 
“Our cleaning lady always does an amazing job at our school, if the
school is a mess when we finish, it is always spotless when we return!” 
The pupils felt any significant reduction to services in this area would
affect them greatly.  They really enjoy having the school cleaned at its
present level and feel that without a clean school it would not be as
appealing. 
Some pupils also highlighted the importance of the jobs due to some
family members being employed in this area. 
High Impact - “Need more cleaning, not less” 
High impact – “It’s already bad as it is”.
North Ayrshire Champions
Board
- I think this is a good idea to promote cleaning up our own schools but I
think it would work better in Primary as the school toilets are terrible as it
is with cleaners never mind a reduction.
- I don’t like this as I already feel like we need more janitors, the toilets
are so bad and I think this would work better for Primary.
- The school would be a mess without the cleaners and I don’t think this
would work for secondary but I think it would for Primary.
Joint Cabinet and Youth
Cabinet Nov 2024
Schools are disgusting / It’s not nice to sit in an unclean room / The
school is in North Ayrshire, so already have to maintain hygiene use and
taking this service away could implement in every unhygienic equipment
for young people
Parent Council Chairs This is a bad idea. The standard of cleaning in our schools is already
poor. Parent Councils have offered to volunteer to clean areas of the
school. We shouldn’t have to do that.

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Review of Educational Psychology Service
Survey Responses 
43. It is proposed that a review of the Educational Psychology Service is
undertaken. Estimated savings equate to £64,000. 
What impact will this have on your community? 
44. Have you any additional comments you wish to make on the review of Educational
Psychology Service and on how you think communities will be impacted?
SUMMARY OF RESPONSES:
Many responses highlighted concerns about the potential reduction of educational
psychology services, especially in light of the mental health crisis and increased need
for support for neurodiverse children and those with Additional Support Needs (ASN).
Respondents said that educational psychologists play a vital role in addressing the
mental health and behavioural challenges of students, supporting both children and
school staff. Many comments expressed worry over long waiting times for mental health
support and the already stretched capacity of the service, fearing that reductions will
worsen these issues and delay necessary interventions. There are calls for more
investment, not reductions, citing the ongoing pressures on services like CAMHS.
Educational Psychology is an essential service. Given high levels of mental health issues
in young people and increased diagnosis of neurodiverse conditions the demand is likely
to increase. This seems a very high risk proposal

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Educational psychology is essential especially for disabled children. This would have a
massive impact on disabled children and their families’ lives.
Any reduction in staffing will impact of essential supports for children and their families.
Lack of access to these services could result in long delays for diagnosis and
implementation of support plans causing family disruption and poor school attendance
and attainment
Educational psychology service is in great demand and under no circumstances should
be cut this would have a huge impact on the struggling children and families within our
schools and community there is already a very long waiting list for this service 
The NHS is already stretched, CAMHS have strict criteria for referrals, GP surgeries are
over stretched therefore removing this service from schools will have a very negative
impact on children and the wider NHS services
Perhaps those not working in education will not see the benefit of this service. However,
they provide support to teachers and children particularly with the management of
particular behaviour issues.
The service is already very limited, and with the local NHS Child and Adolescent Mental
Health Service open exclusively to emergency cases of suicide, the reduction will
severely impact early detection and intervention for many children.
Invaluable service and waiting lists are already too long. Kids aren't getting the support
they need. Long term issues in place affecting families and learning so this service
should not be reduced.
These services need to improve and be more hands on in schools to support children
and their learning. All of the bodies who are there to help children with additional needs
in mainstream school need to be given the correct funding in order for them to help
improve the lives of young children within a mainstream setting. It is hard enough for
them given their is not enough resources already. Having cutbacks will only affect them
more.
Educational psychology is a much needed service within schools especially now when
vulnerable disabled children are forced into a mainstream establishment. Families of
said children spend several hours in TAC meetings, dealing with educational psychology
and it’s a time consuming process. To wait longer in respects of appeals, meeting
timeframes is an added unnecessary pressure on already pressured families.

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45. The next question relates to the impact that the proposal will have on people with protected characteristics, people who are care
experienced, people who are in certain socio-economic positions and small business owners.  Do you think the proposal will have a
particular impact on any of the groups below?

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46. Please use this space if you wish to provide further information on your answer(s)
above.
SUMMARY OF RESPONSES:
Most respondents felt that vulnerable children and young people, particularly those with
mental health issues, additional support needs (ASN), and those from minority or
disadvantaged groups, would be adversely affected by a reduction in the educational
psychology service.  Many highlighted the importance of these services in addressing
issues like trauma, neurodiversity, and gender identity, as well as their role in diagnosing
learning disabilities and providing appropriate interventions. Concerns were raised that
reducing these services will disproportionately affect children from low-income
backgrounds, minority groups, and those facing mental health challenges. 
Mental health issues are high amongst even primary age children this support is vital to
these children
Children would be most in need of this service. If they cannot get assessed, then there is
no diagnosis, which in turn means they are not getting the targeted support they may
require and this may result in them not reaching their full potential.
Many crossovers between neurodivergence and gender identity and queer sexual
orientations. Non typical presentations of neurodivergence more likely in females, and
symptoms more likely to be overlooked or considered poor behaviour in ethnic minority
children - ed psych’s can help interpret behaviour appropriately and give teachers more
effective methods to support these children to flourish rather than punishing their
behaviour.
If psychological conditions, leading to a learning impairment or disability are not
detected early and interventions do not take place, the community as a whole will suffer
as the children will be unable to learn and live happy, healthy lives and become ill or
maladjusted adults.
Mental health issues are on the increase and in poorer areas are most needed. I’m a
poverty area like North Ayrshire, this service should actually be increased.
Children with additional needs and from low incomes will be disproportionately affected
by cuts to this resource
LGBT+, trans young people, those in care etc. will be struggling to come to terms with
their identity and should have access within a reasonable timeframe to an educational
psychology service
The highest proportion of children needing psychological support come from minority
groups.

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47. Do you think the proposal is likely to have an effect on any island communities
which is significantly different from its effect on other communities (including
other island communities) in North Ayrshire? 
48. If you answered "yes" to the above question, please use this space to provide
further information.
SUMMARY OF RESPONSES:
Respondents said that island schools already struggle with fewer support staff and face
difficulties in accessing services due to the distance from mainland resources. They felt
the reduction of this service would disproportionately affect island children, particularly
those with additional support needs (ASN) and mental health issues, as they have fewer
alternative options for support.
Access to alternative/private support will be much harder for islanders than those on
mainland.
We hardly ever see them on Arran! A lot of money for not much input or help! Many
children on Arran have already been failed by this poor service.
Isolation on island communities can lead to increased mental health issues for young
people.
Island schools already get limited support. Cutting this back further will have impact.
There can be great difficulty getting the educational psychologist to the island. Ferry
travel is unreliable.
Lots of children with ASN on Arran and schools there benefit from regular consultation
and coaching conversations with Eps.
Arran and other islands already share an educational psychologist with the mainland.
These people have more work and a spread demography which takes more time to even
get to their schools etc. Cuts to this service will further impact children in need who are
already ostracised and isolated.

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Engagement Group Feedback 
Redburn Grove Tenants
Group
“Why are the kids suffering with this Council budget engagement???”
All group members felt this proposal should not be considered as it will
have a massive impact on the direct education of young people. 
North Coast Youth Forum Some young people opened up on previously utilising this service but also
stated there was issues with the service at the time 1 being the waitlist time
and also the quality of the service provided. 
Young people fear this would only become worse if the service was
lessened resulting in not only issues for the young person utilising/needing
the service but also other people within the class if said young people are
left undiagnosed and without additional support they may use additional
teacher resources.
Scottish Syrian Roses Most participants felt this would not be an issue as people can be referred
to mental health specialists through their GP. However, one participant
pointed out that for those children who do suffer from menta health issues,
the impact would be pretty significant. If there is a psychologist based in the
school, they are able to see and assess the behaviour taking place at
school. They can also build up a relationship with the children, so the
children are more likely to trust them. 
Older Peoples Network Feedback on impact: Most vulnerable being targeted, leading to higher
expense further down the line.
ASN Friday Night Youth
Group
Young people feel if this service is lessened there may be young people left
undiagnosed and without support which would not be fair as it could result
is less opportunities for them.
Long Covid Group A service that is needed.
Big ESOL class, Syrian,
Afghan learners
- If some school clubs, such as Zen Club, were stopped, this would affect
children.  
Garnock Community
Campus Umbrella Club
group directed to QR Code survey as ran out of time
She Shed There are not enough Educational Psychologists as it is, and they are
already stretched this will have an impact on those children and young
people with additional support needs and their families. 
New Scots Adventure Group • 7 of the group thought educational psychology was very important for
young people of all ages. They said if people need help, they should be able
to get it and it was important to care for young people’s mental health
Online Consultation -
Ukrainian
• 3 participants agreed with one saying it is a good idea. 
• One participant emphasized the importance of the service and suggested
that having a psychologist in every school who could also perform
additional tasks would be beneficial. However, they expressed doubts
about the efficiency of psychologists and recommended assessing job
satisfaction levels to ensure effectiveness.
NAFCO This is hard to comment on, is this one job ? is it resources ?
Kids have more complex needs and following Covid this has had an impact,
on kids health and well-being. 
ESOL Class,
Ukrainian/Russian speakers
There is not enough information to make an informed decision on this
proposal.

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Employee Disability Forum Reducing this service would have a great impact on a lot of people,
particularly those struggling with ADHD, Autism etc. The psychological
service is key in giving schools guidance on how to help the individuals and
how to stay calm and avoid escalation. 
In practice, early intervention is very important – prevention is better than
cure and the service is heavily used within schools.
Joint Cabinet Conversation
Café
• YPs mental health is brushed off due to age, therefore these people are
only here for people that need it so it effects people that are using
educational psychologists
North Ayrshire Youth
Executive
• Hard to judge the impact as unaware of how many people supported by
service.
• Low – removing one psychologist wouldn’t have a huge impact.
• High – Impact on users and families service already providing support too.
• “From what we know service need is growing due to increasing numbers of
people being diagnosed with ADHD and similar conditions, any cuts will
mean longer wait times for people to be seen.”
North Ayrshire Young
Ambassadors
Much like the discussion on pupil support and inclusion officers the pupils
understand the importance but have not accessed the service but if they
needed it, they would like it to be available. 
High Impact – “We don’t have one but we need one”. 
No Impact – “We don’t use them.”
North Ayrshire Champions
Board
- This would be okay if the workload could be shared and there would be a
big effect.
- You can maybe share the workload; I am not too fussed about this but I
know it would impact those who need it most.
Joint Cabinet and Youth
Cabinet Nov 2024
Diagnosed neurodivergent / The psychology educational service is already
overbooked taking this service from young people will mean less children
can access to their full potential
Parent Council Chairs Resource already thinly spread, meaning that only a small number of
children are able to be supported by them at present.

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Feedback from Unison
From: Branch Secretary 
Sent: Friday, December 13, 2024 11:58:53 AM
Subject: Budget Proposals 
Good Morning 
Further to the JCC budget proposal document that  emailed to trade union colleagues.  I
completely understand that whilst none of the options are palatable, savings do have to be
made. I'm aware that due to recent announcements it may not be necessary to consider all of
the proposals however I do have some feedback on some that I feel most strongly about.
Realigning the level of PSA resources:-
We are at the start of the journey of a new way of supporting teaching staff and young people in
schools with the newly upgraded PSA role. I feel that due to high levels of children in
mainstream school who have additional support and behavioural issues we should be building
this group up to deliver more targeted support and the targeted training opportunities that will
be offered this group will support that.  If we cut numbers of PSA staff in our schools, I feel the
role will become overwhelming and unsustainable. In an ideal world we would have more PSA
support, but at this time I would happy to see the staff numbers remain and continued
investment in their skills and knowledge base.
Area Inclusion Workers:-
An invaluable role, where if staff are removed and the existing staff are covering more schools
this dilutes the effectiveness.  AIW work is built on the relationships that are forged with the staff
in schools, the children and their families. AIW are a relied on and I fear that if there are staff cut
from this it will have a detrimental effect on the families.
Cleaning reduction in schools and early years classes:-
From experience I know that there is already a great emphasis in many establishments for
children and young people to be involved in clearing up after activities and would never
deliberately leave rooms/areas messy expecting cleaning staff to 'do it for them'. I know that our
cleaning staff already have sometimes excessive remits/expectations of cleaning and to see this
further increased I feel would potentially put a risk to the health and wellbeing of our cleaning
staff, and potentially a hazard to the people who use our establishments if they are then not
cleaned properly.   
Caution: This is an external email and could be malicious. Do not click on links or open attachments unless you
recognise the sender and know the content is safe.

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I hope you have a good break for Christmas and look forward to working together in 2025.
regards 
Branch Secretary
UNISON North Ayrshire

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Feedback from North Ayrshire EIS – Extraordinary LNCT Meeting on
Friday 29th November 2024
Savings Proposals – Education
Realign the level of teaching resource across North Ayrshire schools – recognising the
falling pupil roll, and that NAC already has one of the lowest pupil-teacher ratios in
Scotland. If approved, NAC pupil- teacher ratio would remain below the national figure.
Savings would be achieved through the efficient allocation of teaching resources to
schools, related to school rolls. All savings would be achieved through vacancy
management and natural attrition.
• We recognise that there is a falling pupil roll in schools but with the presumption to
mainstreaming of ASN pupils, the needs of pupils in our schools are rising and
becoming increasingly complex. ASN pupils often require further interventions and
support. It is not always possible for the class teacher to provide such support whilst
meeting the needs of all other learners in the class. In 2007 5.3% of the pupil roll had
ASN, by 2023 that figure had risen to 36.7%. As well as planning for their classes,
teachers supporting ASN learners must complete STINT paperwork and attend regular
meetings which impacts greatly on workload.
• Teacher workload is already a significant issue and if the teaching workforce is reduced;
more work will fall to those who are left. Nationally, the independent research
commissioned by the EIS shows that on average teachers already work more than 11
hours beyond their contracted hours every week. That’s 11 hours of work that the
council get free of charge for every teacher. A reduction of 50 FTE will only result in an
increase in what is already an intolerable workload burden being experienced by
teachers. The impact of such a situation will be significant in terms of the wellbeing of
the teaching workforce.
• On paper NAC may have one of the lowest pupil-teacher ratios, but we feel that the
figures presented of
• 12.3 pupils to 1 teacher in 2023 does not give a true reflection of classes sizes across
the authority. The ratios are potentially skewed because of smaller schools such as
Cumbrae, Gateside, the Arran Primaries, Arran High and specialist provisions including
Lockhart Campus, Extended Outreach, Early Years Inclusion Service, EAL, ESRs and
SSRs. This must be looked into further.
• The average class size across Scotland in 2022 was 23.3 which lags behind the OECD
and EU22 average. It is essential that the current average class size is across all schools
in NAC is made clear. Evidence clearly indicates that smaller classes have a positive
impact on the quality of the learning experience; a narrow focus on pupil teacher ratios
runs contrary to this wealth of educational research that has been conducted over many
years.
• Furthermore, using the pupil-teacher ratio as the main measure for ‘realigning’ the level
of teaching resource disregards the needs of pupils and also the level of deprivation in
our local authority. This risks the widening of the poverty-related attainment gap if there
are fewer teachers and increased class sizes.
• Many violent and aggressive incidents are attributed to pupils with ASN. There is already
no flexibility within the service to support pupils and staff following a violent incident.

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The impact of violent and aggressive incidents is a risk to both educational outcomes
and the health, safety and wellbeing of all.
• Staf absence has a major impact in schools and cover budgets are already under
extreme pressure. The EIS requests detailed information on how many absences are as
a result of work-related stress or as a result of a physical or psychological injury
following a violent and aggressive incident.  
Realign the level of Pupil Support Assistants (PSAs) in schools – recognising the falling
pupil roll, and that PSA staffing levels in NAC compare favourably with the national
average. We recognise the growing profile of learner needs across the service and have
invested in this staff group in terms of salary re- grading and the introduction of a
professional learning programme.
• The budget proposal paper states that the allocation of PSAs is based on the distribution
of available budget across schools based on their school roll and level of social
deprivation. The allocation formula negates to consider pupil need - even though it
seems clear that this group of staff are highly valued in the work that they do with
learners who have ASN. This proposal risks creating an inequity in accessing support
across different areas. 
Review of Campus Police Officer Arrangements – recognising that this resource is valued
by school communities, and the desire to continue to experience the benefits this brings,
the proposal amends the funding source to share our 50% of the costs between the NAC
central budget (25%) and schools (25%). Schools retain discretion to opt out if they do not
believe that the value justifies the 25% contribution.
• The budget proposal suggests that alternative funding streams should be used and gave
PEF as an example. PEF is a ring-fenced grant provided by the Scottish Government
specifically to help schools close the poverty-related attainment gap. This proposal
appears to be based on an assumption that money from PEF can be ‘skimmed’ of for
other purposes than it is intended.
• This proposal would require schools to use approximately £12k from their budgets;
which could place strain on schools and divert funds away from resources. EIS
members have already raised concerns over school budgets and evidence has been
presented previously to LNCT regarding teachers using their own money to resource
classrooms. 
Review of Area Inclusion Workers (AIW) - the Education Service has 20 FTE AIW (8 FTE
Secondary sector and 12 FTE Primary sector). We know that AIWs develop links between
families and schools to support pupils to maintain their placement in a mainstream school
setting, and are keen to maintain the service. The proposal is to reduce the overall budget
for this resource by around 30% and develop a new approach to targeting and distributing
this service across establishments.
• The loss of any AIWs will put more pressure on school management teams to find ways
to continue the arrangements already in place for our most vulnerable pupils and their

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families. This is another blow for those pupils with ASN and places further pressure on
schools that are already stretched.
• The remit of AIWs is wide and includes transition and enhanced transition
arrangements, leading wellbeing groups with pupils during the school day, providing
targeted interventions and linking with other agencies.
• Poor pupil attendance continues to be problematic since the pandemic and AIWs play a
key role in forming strong relationships with pupils and their families to support young
people back into the school.
• There will be workload implications for AIWs in secondary if the work that they do is
distributed across into primaries – some already have a caseload in their cluster
primaries. With workload levels already critically high, such an increase is not
acceptable.
Review of music service, education psychology service  – each of
these would involve marginal changes in a manner that acknowledges it is our
responsibility to review all possible options. We would not intend to dilute our
commitment to delivery as a result of these, but would instead explore improved
efficiencies through greater levels of prioritisation.
• The Instrumental Music Service is an effective provision that sees high pupil uptake. Any
reduction to this service would mean that some pupils will need to go without. The
Scottish Government removed fees for music tuition in 2021 to ensure that all children
could access tuition without financial barriers. NAC is an area of high deprivation, those
living in poverty could be impacted most.
• There are already too few Educational Psychologists in NAC which hinders the
assessment of certain additional support needs. With high levels of ASN and social,
emotional and behavioural difficulties, and the depletion of other services, this
reduction will impact on those who may need the highest level of intervention.
Savings proposals – Facilities Management
• We did not comment on this as it did not appear on the budget proposal paper for
Cabinet.
Cleaning – Reduction in School/Early Years – we initially propose to benchmark the metric
of m2 cleaned per hour with other local authorities to understand if there is scope to
improve efficiency. If any changes were implemented, the service would work with school /
early years communities to build on positive behaviours to reduce required cleaning.
• Cleaning is one of the most frequently raised issues by EIS members at branch
meetings. There is a general feeling that cleaning has already been cut to the bone and

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many EIS members do not believe that schools are clean environments in which to
work.
• The proposal suggests that the service would work with schools/early years
communities to build on positive behaviours in educational establishments to reduce
cleaning. We would ask for clarity on what the expectation was there. Encouraging
pupils to tidy up after themselves after lessons is one thing (which teachers already do)
but cleaning in itself is entirely different. Teaching and learning should always be the
main focus for teaching staff.
• We have already raised the issue around cleaning of classrooms and workspaces for
those members who work in practical classes in particular. Home Economics is just one
example. HE teachers spend a lot of time cleaning their rooms and equipment; tasks
which go beyond their contractual duties. Furthermore, this work is often done during
their own preparation and correction time and detracts from time that could be spent
preparing for teaching and learning.  
Review of School Crossing Patrollers - this is a non-statutory service. We have modelled
the maximalist model, which is to remove this service in its entirety and redeploy staff
elsewhere within the council.
However, phased implementation would also be viable (albeit with proportionately smaller
savings).
• This is clearly worrying and could compromise the Health, Safety & Wellbeing of pupils
in North Ayrshire.
• Teachers in NAC work hard to try to encourage active travel in children & young people.
There are annual walk, cycle and scoot to school campaigns across our establishments
which promote an active and healthy lifestyle but also help with traffic congestion at our
school gates and within the carparks.
• Imagine if there was a fatality. How much does it cost to investigate a fatal accident? 
• We did not comment on this as it did not appear on the budget proposal paper for
Cabinet.

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2025 to 2026 Budget Engagement Findings
Service Delivery
Appendix 4

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Contents
About this Document / Method .......................................................................................................................................................................... 2
Demographics ................................................................................................................................................................................................... 3
Survey Responses: Review of Economic Development, Growth and Regeneration Services .............................................................................. 5
Engagement Group Feedback: Review of Economic Development, Growth and Regeneration Services ........................................................... 10
Survey Responses: Shared services on a regional basis ................................................................................................................................. 12
Engagement Group Feedback: Shared services on a regional basis ................................................................................................................ 17

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About this Document / Method
This document contains the summarised feedback from the 2025 to 2026 Council Budget Engagement undertaken between 10th October and 25th
November 2024.  It contains survey findings, engagement group feedback and where relevant, comments from trade unions.  
Due to the scale of the consultation, information has been analysed by theme as per the surveys issued: 
1. Additional Council Tax Levy on Second Homes
2. Community Facilities and Car Parking
3. Schools and Related Services for Children and Young People
4. Service Delivery (this report)
5. Taxes and Levies
6. Waste Services 
This approach is more comprehensive than providing a single statistics or feedback document and enables quicker distribution to Elected Members
and Officers for consideration. Please note:  As the survey was divided by theme, if there is a need to combine findings across the engagement
exercise caution should be used to ensure reference is made to the number of responses, rather than number of respondents.
Open field questions produced an extensive amount of feedback, running to at least 10,000 words per survey.  To make this manageable, this
feedback has been examined manually and summarised for each question.  As well as the summary, key examples of feedback are then quoted for
each question to ensure the voices of our communities are directly visible.  This text is as received by our respondents.

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Demographics

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Survey Responses: Review of Economic Development, Growth and Regeneration
Services 
1. What do you think the impact would be to the community within North Ayrshire including local
community organisations, social enterprises and businesses? 
2. Have you any additional comments you wish to make on the review of Economic Development,
Growth and Regeneration Services and on how you think communities will be impacted?
SUMMARY:
- Economic Support and Regeneration. Many comments received emphasise the importance of council
support for local businesses, especially in terms of growth, job creation, and attracting new businesses. Many
ask for continued or increased investment in economic development, with a focus on helping businesses
thrive, supporting innovation, and addressing the needs of areas like Arran and North Ayrshire's most deprived
communities. Many were also appreciative of the direct help they had received from business advisors.
- Spending. A number of respondents expressed concerns over the allocation of resources, suggesting that
some economic development initiatives, particularly those viewed as non-statutory, are not providing value for
money or lacking visible impact. There are calls to reassess spending, with some advocating for reductions in
areas such as consultancy fees or large-scale regeneration projects to prioritize essential services like social
care and education.
- Community Impact. The comments highlight a strong desire for community-focused development that
directly benefits local residents. A number of respondents suggested more inclusive decision-making
processes and a recognition that the success of regeneration and business growth efforts depends on
genuinely engaging with communities, addressing their needs, and ensuring that any investments lead to
improvements in quality of life (e.g., through active travel, job creation, and supporting small businesses).
‘The Economic Development, Growth, and Regeneration Services have been instrumental in supporting my
business by providing access to valuable resources, such as funding opportunities, strategic advice, and
networking connections. Their guidance has enabled us to implement innovative solutions, especially in areas
like digital transformation and sustainability, which are key to our long-term growth. This support has had a
direct impact on improving our operations and expanding our business reach. If anything, the review should
highlight the opportunity to strengthen these services further, ensuring that they continue to meet the evolving
needs of businesses and communities. By enhancing support for innovation, digital skills, and sustainability,
the services can drive long-term economic resilience and regeneration. Communities will benefit from more

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local businesses thriving, increased employment opportunities, and greater investment in regional
development projects that improve infrastructure and quality of life.’
‘While we want to ensure business and tourists are attracted to North Ayrshire to boost the local economy, this
should not be at the cost of essential services such as social care, education and the local environment etc. I
feel like some cuts would be acceptable here to protect other services.’
‘It will be crucial for NAC to continue the great work achieved so far in taking a community wealth building
approach to economic development. Preventive measures, while at times appearing more costly at the outset,
must be prioritised for investment to ensure not only the wealth of local people and places, but also to tackle
inequality and maximise population health which is driven by income and wealth, and affects productivity. The
residents and businesses within NA need to be well supported by NAC now, to prevent negative consequences
and spiralling costs to pick up the pieces later. Economic development working closely with public health will
be crucial.’
‘Such services are extremely important to the communities they support but is there scope for economies of
scale, with a more regional focus/more collaboration with a wider area?’
‘These are the behind the scenes services that can make great things happen. Business growth is very important
for the economy as is tourism. The transport and travel networks allow the residents and tourists to move
around efficiently. More focus on disadvantage groups getting into self employment e.g. for those with
disabilities’
‘A dedicated contact in business support and development is essential in assisting businesses to identify and
access council support and services’
‘Businesses in North Ayrshire depend on the support from North Ayrshire Council. Businesses provide jobs and
wealth in the local area. Cutting support will damage local business growth.’
‘Economic Development - If businesses both SME and OEM are not supported by the Economic Development
team business will fail to be as competitive therefore will have a negative impact on employment and see NA
being a poorer economic region. the business community don't see much of an impact if we did not have
Economic Policy, or Regeneration. Growth & Investment was to deliver the Ayrshire growth deal, we haven't
seen much if any delivery across Ayrshire so again little impact’
‘To the general public these services are not visible. But to some they will be critical and will have been pivotal
in helping them through difficult times or got them off the ground at the start of their journey. 
‘As a small business, the support from the Council is very sporadic, having attended various business events I
have received data better support advice and guidance from the supplier development teams, purchasing
teams, business enterprise who seem to be more knowledgeable and supportive than economic development
business support teams. There is also a very clear disconnect regarding advice and supports between the 3
councils which is often confusing. In terms of regeneration, I feel that the Council already have pre conceived
ideas and play at community engagement without actually listening. Some times it is the small things that make
a huge difference - clearing fly tipping. Fixing loose and uneven slabs, washing/painting over graffiti - get back
to basics and take pride in our local towns. Too many empty shops which could be out to use by community
groups albeit rents would need to be addressed. Maybe set up community cafes with activities for pensioners
etc.’

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3. Do you think the proposal will have a particular impact on any of the groups below? Please tick all that apply.

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4. Please use this space if you wish to provide further information on your answer(s) above.
SUMMARY
Many respondents felt there should be concern for the future of small businesses in North Ayrshire, saying that
economic development services help create jobs and are vital for the area’s economic outlook. Additionally, a
number expressed concern for vulnerable groups, supported by programmes like EQUAL and Trinity Hub, which
offer free community activities, such as walking and cycling programmes, which are seen as essential for
promoting health and well-being, especially for disadvantaged individuals. A number of responses asked the
council to prioritise investment in businesses and local communities to prevent further decline, emphasising
the need for targeted support for small businesses and a focus on creating sustainable employment
opportunities for all.
‘The proposal will likely have a significant impact on several groups, particularly those with protected
characteristics, small businesses, and people experiencing socio-economic challenges. Economic
development and regeneration projects have the potential to uplift communities by creating jobs, improving
infrastructure, and increasing access to services. However, it is crucial that these opportunities are made
accessible to people in lower-income brackets. Ensuring that initiatives focus on inclusive growth and avoid
pricing vulnerable groups out of newly regenerated areas will be vital in avoiding unintended socio-economic
displacement. Small businesses rely on targeted support from economic development services to survive,
particularly in challenging economic climates. Changes to these services could have direct consequences for
their sustainability. Maintaining and expanding support for small businesses in the proposal will be key in
promoting local economic resilience, innovation, and job creation. By focusing on inclusivity and targeted
support, the proposal can help bridge gaps for these groups and ensure that economic growth benefits
everyone equally.’
‘Economic development has the potential to provide positive outcomes for all the groups highlighted’
‘The business support team has helped me recruit people with disabilities. This was a great service for my
business and the people I hired.’
‘Without investment in businesses there will be a negative effect on small and medium sizes enterprises, sole
traders and also those on low incomes. We should be investing in companies who are trying to bring new, highly
paid jobs to the area and these two effected areas will be helped and opportunities will be generated for other
potential demographics that are at risk.’
‘With low investment in local communities it means young people will be at a disadvantage those who may wish
to create small business or scale their small business it will be much harder as investment is needed to make
business and community grow beyond its expectations. With low investment a young person simply cannot
stand on their own and invest in their business whilst tackling rising costs in their own private lives.’
‘In reality, it could affect all of the above. Businesses are part of North Ayrshire's wider community. If they are
not supported then potentially you are affecting the whole demographic of residents living within the local
authority area.’
‘Without the wide range of specialist support on growing our business we are highly concerned how this will
impact on our development as a local employer. We are currently looking to engage with potential employees
from people from low income or deprived backgrounds.’
‘The service has been invaluable to myself and my business. There is extremely high unemployment in the area
which will only get worse without ongoing investment and support for the existing business community and
anyone considering starting their own company.’

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5. Do you think the proposal is likely to have an effect on any island communities which is significantly
different from its effect on other communities (including other island communities) in North
Ayrshire?   
6. If you answered "yes" to the above question, please use this space to provide further information.
SUMMARY: 
The comments received from the survey highlight the challenges faced by island communities in North
Ayrshire in relation to economic development, growth and regeneration. The key concern is the ongoing ferry
service disruption, which significantly impact both business operations and residents' daily lives, creating
logistical and supply chain issues. Many point out that Arran and Cumbrae’s economies are highly dependent
on tourism and small businesses, which are already struggling with high costs, lack of affordable housing,
and seasonal employment. Respondents stress the need for continued, tailored business support to help
island enterprises stay competitive and sustainable, with particular emphasis on the expertise provided by
the council’s Business Support Team. Many also highlight the importance of maintaining support for island
businesses to avoid further isolation and economic decline, suggesting that reducing services would
exacerbate the challenges they currently face.
‘Support for businesses on Arran, & investment in growth is particularly important given the problems faced
on the island. Businesses are struggling to recruit staff with the necessary skills. This is in part due to the lack
of reliability of the ferry service & lack of affordable housing. The withdrawal of support & investment would
lead to further difficulties & ultimately mean that Arran could not exist as a viable island.’
‘Yes, I believe the proposal will have a significantly different impact on island communities, particularly Arran,
compared to other regions in North Ayrshire. Arran faces unique challenges, especially due to ongoing ferry
issues which affect the reliability of transport and the supply chain for both businesses and residents. These
disruptions create additional barriers to growth and sustainability for local businesses that rely on consistent
access to mainland markets and services. The island’s economy is heavily dependent on tourism and small
businesses, and without stable transportation, there is a greater risk of isolation. This makes the continued
support from business development services even more crucial. Businesses on Arran need tailored
assistance to address logistical challenges and access alternative solutions to mitigate ferry disruptions. The
proposal must ensure that island communities like Arran receive specialised support that considers these
unique circumstances to prevent long-term negative impacts on their economic growth and resilience.’
‘Islands depend on small businesses to offer services to attract visitors. Cutting business support will have a
dramatic impact business sustainability on our islands.’
‘The islands have a more fragile business community and need as much support as possible from Economic
Development team to ensure the businesses stay as competitive as possible.’

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‘With low investment in North Ayrshire problems will only escalate as we have seen in recent years for the
island communities and business activities if people cannot get be reassured they can get to the islands they
will default and not go creating a knock on effect for the business and the communities it serves.’
‘The huge pressure placed on running a business from arran with the ongoing ferry situation is at breakpoint.
Business development and the real-time link with funding availability, one on one consultancy has never been
more important than now.’
‘Running a business on an island has specific challenges, having a specific person from the business support
team within the local authority that understands these challenges is invaluable.’
‘Island businesses and communities (especially Arran) are also impacted by the ongoing ferry issues. Whilst
businesses are resilient to a point, they are not infallible. We need the continued support from the NAC
Business Support Team to help address issues that mainland businesses just don't have; ferry cancellations
cost staff time, wasted stock etc, and this is all without taking into account the blow to accommodation. In
addition, the cost of doing business on an island in Scotland is approx 40% greater than on mainland
Scotland.’
‘Island face additional infrastructure challenges that most mainland locations do not. Often they can miss out
on support without the direct conduit of NAC helping promote opportunities.’
Engagement Group Feedback: Review of Economic Development, Growth and
Regeneration Services
Redburn Grove Tenants
Group
The Redburn Grove members did not fully understand this suggestion, however felt
they wanted to make it clear they did not agree with any job losses. 
Redburn Grove Tenants
Group
This suggestion was not discussed.
3T Community Shed • Social Problems
• NAC need to talk to Scotrail to move the line as people will leave the area to be
closer to work
• What can the Three Towns Offer?
• No selling point
The First Steps
Programme
The group as a whole are not proud of where they live.  They feel that there is a lack
of stimulation activities that they can get involved in the community. 
We have a great coastline and they suggested having classes to learn water sports
such as paddleboarding and skiing. They discussed the leisure centres saying that
KA leisure are very restrictive, trying to get into use the swimming pools as it is
always taken up with swimming lessons. 
Also mentioned more accessible business support for young people trying to set
up their own businesses. 
The suggestions below were given from our young people:
• Garnock Valley have nothing for young people and public transport is terrible,  
• Music hubs, learning how to make/produce music, darts/ pool hubs, off-road
bike track 
• Better Housing 
• More First Steps Programmes 
• Better support for older people, social club activities, tea dances
• Places to go to learn to cook and bake
• Go- Ape type of adventure activities, out in nature
• Learn to dance clubs 
Kilbirnie Residents -
Syrian & Ukrainian New
Scots Women
All participants were unsure as they would need clarification and more details for
this proposal, in order to have an informed opinion.

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Garnock Community
Campus Umbrella Club
Group directed to QR Code survey as ran out of time.
NAFCO No comment beyond, know that one post in GV is not being filled so review must
have started.

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Survey Responses: Shared services on a regional basis
7. In the absence, at this stage, of any fully developed proposals, feedback is sought on the principle
of sharing services on a regional basis.
8. Have you any additional comments you wish to make shared services on a regional basis and on
how you think communities will be impacted?
SUMMARY:
- Regional collaboration. Many respondents believe that sharing services across the three Ayrshire councils
could reduce duplication, streamline operations, and generate cost savings, especially in back-office
functions and infrastructure services like waste management and transport. However, many express
concerns about potential bureaucratic layers and lack of local accountability.
- Impact on local services. There's concern that a regional approach could lead to a loss of local knowledge,
reduced service quality, and make services less accessible, particularly for island communities and areas
with specific needs like Arran. Respondents worry that the islands and rural areas might be sidelined or
overlooked in a broader regional framework.
- Challenges with priorities:  While many of the responses indicate that the idea of regional collaboration holds
potential, many point to the difficulty of aligning differing local priorities and resources across the three
Ayrshire councils.
‘Roads could join Ayrshire Road Alliance? HSCPs could better align. Procurement could 100% be combined!!
Procurement attracts economies of scale. Would reduce the amount of staff needed to better focus on
contract and supplier management to drive savings, innovation and continuous improvement. Council also
needs to consider more income contexts like solar farms, advertisement, cafes.’
‘Shared models could be beneficial if implemented correctly. Consultation would be required. We are
returning slowly to Strathclyde Region. Providing the services are shared equally I would not object. I fear more
affluent areas (South Ayrshire) would get more provision.’
‘It would be beneficial if it was carried out fairly and evenly across all areas. Also if it was to same high standard
as before and service or service users did not suffer’
‘Merge the three Ayrshire’s education departments to provide one set of managers rather than three. Do the
same across the board, reduce the manager numbers when merging do not increase managers.’
‘While I can see the potential benefits of sharing services on a regional basis across the three Ayrshire
Councils, it’s important to highlight that North Ayrshire’s Business Development team is already very proactive
and effective in supporting local businesses. Any move towards a regional service model would need to

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ensure that this high standard of support is not compromised or reduced to match the level of less proactive
teams in other areas. For a shared service model to succeed, it must maintain or enhance the quality of
service delivery currently provided by North Ayrshire. Businesses, particularly in areas facing unique
challenges like Arran, rely heavily on the tailored and responsive support from the local Business
Development team. If this were to be diluted under a regional approach, it could have a detrimental impact
on business growth and economic development in the area. Therefore, while I support the idea in principle, it
would only work if the current proactive approach of North Ayrshire’s Business Development team is retained,
ensuring that businesses continue to receive the same high level of support.’
‘I strongly support the proposal for regional service delivery in Ayrshire and believe that it has the potential to
be a game-changer for the region. By working together, the Councils can create a more efficient, effective, and
sustainable public sector that better serves the needs of its citizens’
‘This did not work before and services were difficult to engage with.’
‘There would definitely be a benefit to centralising certain services but is this just moving back to SRC days.
Would the change cost more than staying the same?’
‘My concerns are around the additional bureaucracy that would inevitably flow from this, making access to
services more difficult & possibly less cost effective’
‘I think we moved to smaller council areas for a reason when we split Strathclyde, we can't be fair within our
own small council, how would that be better spreading the money further? I don't think that would be a good
idea.’
‘We would support this, so long as we still retain the business relationship with our Growth Manager. Reducing
management layers would make sense, and more frontline resources would be sensible. We have found
Scottish Enterprise less responsive to business needs than the Council. More funding should be reallocated
to the Council for business support.’
‘Housing is one service that should either be transferred to a housing stock transfer or a shared service with
other Ayrshire services. Having more shared services including education, school meals, facilities services,
waste services, Roads and street cleaning can only be helpful in sharing financial costs and value for money.’
‘This would very much be dependent on areas being considered. Economic development would be an ideal
area - would align all services for consistent advice and guidance whilst reducing staffing- many services are
delivered by third party consultants. Social care would also be an ideal area as it seems to be a postcode
lottery of services and eligibility. I recognise there is a joint board but nothing they do seems to be joined!!
Other areas where savings could be made are transport, housing repairs - seem to have a huge workforce but
most work seems to be carried out by third party contractors - time to outsource and reduce overheads
especially staffing costs, property costs, stock depreciation etc. Personally I think education should also be
considered, pooling of resources, teaching staff and support staff, aligning the curricular activities. Similar to
economic development business support or lack of. Employability also needs to be streamlined and not
siloed to an individual council area. Benefits and council tax could also be streamlined and savings could be
made by cutting staff numbers if a single team structure.’
‘I've seen this in action elsewhere and it always leads to a reduction in service’
‘As one of two island communities within North Ayrshire, there would be concerns that issues relating to island
businesses and community are not taken into account by East or South Ayrshire councils who will have less
understanding of island concerns.’

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9. Do you think the proposal will have a particular impact on any of the groups below?

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10. Please use this space if you wish to provide further information on your answer(s) above
SUMMARY:
In terms of impact on people with protected characteristics, many shared about how it many affect
vulnerable groups. While some see the potential for cost savings and improved service delivery through
regional collaboration, there are fears about reduced access to services, especially for older residents,
those facing financial hardship, and island communities with specific needs. Concerns include a loss of
local focus and increased complexity for service users. A number of respondents suggest that the
effectiveness of shared services is seen as highly dependent on careful implementation, transparency, and
maintaining local input.
‘Services are going to get cut, under funded and older people in the community are going to be pushed to the
limit.’
‘Service cuts of any form will damage local businesses and those with protected characteristics. You can’t
do more with less people. We have had years of cuts to services, small businesses always suffer.’
‘Small businesses always receive less support than larger organisations. Regionalisation will only worsen
this’
‘I think any proposals will require extensive consultation, actually listen to people views and concerns and
don’t just take the positive aspects. A lot of older people and those facing financial hardship are already
struggling with digitisation of council services and the more services which are shared can actually cause
further detriment, social exclusion and isolation.’
‘I think that having a shared services across the council could have a positive effect on all of the above ticked
boxes. Being able to have deployed resources to cover the region as a whole rather than three individual
teams could deliver efficiencies across the board.’
‘Again, any of these could be affected, but especially our businesses and community. In addition, Arran has
an ageing demographic, and there are concerns about attracting a younger working population, much higher
than the rest of mainland Ayrshire, so again, the needs of our community may not equal those there.’
11. Do you think the proposal is likely to have an effect on any island communities which is significantly
different from its effect on other communities (including other island communities) in North
Ayrshire?

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12. If you answered "yes" to the above question, please use this space to provide further information.
SUMMARY:
Many of the comments received highlighted concerns about the potential negative impact of regional shared
services on island communities of Arran and Cumbrae. These concerns include the risk of island-specific
needs being overlooked, reduced resources, and a lack of local expertise, as three mainland councils may
not understand or prioritise island challenges. Issues like ferry accessibility, infrastructure limitations, and
the potential marginalisation of islands in a larger regional structure were recurring themes. While some see
benefits in shared services, many of those taking part in the survey called for the preservation of island-
specific support and ensuring that island communities remain a priority in any regional strategy.
‘It is already hard to access services from the islands. I can only see this getting worse if two other councils
which don't have experience of island communities were brought into the mix.’
‘North Ayrshire has developed a team that specifically supports its Islands there is potential for this and the
value it brings to be lost in a wider shared service’
‘The ferry provides a vital lifeline for island communities and as soon as the service becomes more reliable
island life will improve immeasurably. However, this needs to result in growth that is managed in an
environmentally sustainable way with the support of the Local Authorities working together e.g. to attract
more tourists but less traffic to ensure the beauty and peace of the island is maintained. The road system on
the islands is already full of potholes that cause damage. More traffic will create pressure on the ferries and
will create more problems. Therefore, an imaginative approach e.g. better public transport, car sharing and
safe walking and cycling routes are needed.’
‘I worry slightly that islands will become less important at a regional level but perhaps not. I believed well
scoped, understood and fully embraces shared services could bring positive impact. The choice of which
shared services to focus on will be important. Even within Economic Development, Growth and
Regeneration service some areas would benefit from a regional approach but some would still need to have
a level of resource in each council.’
‘Island communities will be much more peripheral to the strategy of an organisation with a huge
mainland/city core.’
‘North Ayrshire is the only council with island communities.’
‘It could result on more services being located on the mainland which would be detrimental to the island
community’
‘Supporting our island communities is crucial to ensure they survive and they would need to be engaged in
developing proposals going forward to ensure their needs are met.’

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Engagement Group Feedback: Shared Services on a Regional Basis
Redburn Grove Tenants
Group
The Redburn Grove members did not fully understand the wider perspective of this
suggestion, however felt they wanted to make it clear they did not agree with any job
losses. 
Healing Hearts Group Shared services could work depending on what they are.
Long Covid Group It would work better to work as a team. 
Ideal to share. 
Be a positive – trying to save money, this would be a good idea. 
Should make wage cuts at the top and bring in good workers on the ground. 
People at the top are paid too much.
Kilbirnie Residents -
Syrian & Ukrainian New
Scots Women
Participants indicated this would impact them as other regions of Ayrshire are far
away.
Big ESOL class, Syrian,
Afghan learners
Without specific examples of services that could be impacted it was difficult for
learners to consider full impact. 
Garnock Community
Campus Umbrella Club
Group directed to QR Code survey as ran out of time.
She Shed Sharing services could reduce access and the quality of the service if widened to
regional.
NAFCO For it to be fully done needs public sector reform.
Has been discussed for so long, but not much evidence of it being progressed.
Makes sense where can share services and protect other services should be
progressed.
There is a balance to be struck, so needs careful planning, and monitoring.
Employee Disability
Forum
Could create an issue for staff who work in NAC if they cover the whole of Ayrshire,
fair amount to drive or travel a lot further to get to a change of office. May be more
difficult for them to get about to other areas if they are required to do site visits etc. 
However, reasonable adjustments would apply here – in the event of an impact you
could use mitigating circumstances to lessen that impact.

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2025 to 2026 Budget Engagement Findings
Taxes and Levies
Appendix 5

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Contents
About this Document / Method ............................................................................................................................................................................................. 2
Demographics ..................................................................................................................................................................................................................... 3
Survey Responses: Apply a 100% Council Tax Premium on Second Homes ............................................................................................................................ 5
Engagement Group Feedback: Apply a 100% Council Tax Premium on Second Homes ......................................................................................................... 12
Survey Responses: Review of Non-Domestic Rates ............................................................................................................................................................. 13
Engagement Group Feedback: Review of Non-Domestic Rates ............................................................................................................................................ 17
Survey Responses: Charge a Tourist Visitor Levy.................................................................................................................................................................. 18
Engagement Group Feedback: Charge a Tourist Visitor Levy ................................................................................................................................................. 24
Survey Responses: Level of Increase in Council Tax ............................................................................................................................................................ 25
Engagement Group Feedback: Level of Increase in Council Tax ............................................................................................................................................ 30

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About this Document / Method
This document contains the summarised feedback from the 2025 to 2026 Council Budget Engagement undertaken between 10th October and 25th November 2024. 
It contains survey findings, engagement group feedback and where relevant, comments from trade unions.  
Due to the scale of the consultation, information has been analysed by theme as per the surveys issued:
1. Additional Council Tax Levy on Second Homes
2. Community Facilities and Car Parking
3. Schools and Related Services for Children and Young People
4. Service Delivery
5. Taxes and Levies (this report)
6. Waste Services
This approach is more comprehensive than providing a single statistics or feedback document and enables quicker distribution to Elected Members and Officers
for consideration. Please note:  As the survey was divided by theme, if there is a need to combine findings across the engagement exercise caution should be used
to ensure reference is made to the number of responses, rather than number of respondents.
Open field questions produced an extensive amount of feedback, running to at least 10,000 words per survey.  To make this manageable, this feedback has been
examined manually and summarised for each question.  As well as the summary, key examples of feedback are then quoted for each question to ensure the voices
of our communities are directly visible.  This text is as received by our respondents.

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Demographics

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Survey Responses: Apply a 100% Council Tax Premium on Second Homes
1. Following a Scottish Government Consultation, Councils now have the powers to vary the Council
Tax charge for second homes from the current 100% charge to include a premium of up to a further
100% of the Council Tax charge.
The main policy intent is to mitigate the negative impacts of second home ownership across our
communities, including our island communities, through the promotion of a behavioural change
across second homeowners which leads to a better balance between second homes and more
permanently occupied homes. This could also help increase the supply in the private rented
sector and benefit local economies with a shift in more housing occupancy throughout the year.
Although modelling on the potential impacts of these behavioural changes will be required on an
annual basis, it is currently anticipated that net additional recurring Council Tax income of up to
£1.5Million per annum will be realised from the implementation of a 100% premium on second
homes from 1 April 2025. This is an important source of revenue for the Council to help maintain
vital services against a backdrop of significant financial pressures.
The island communities of (Cumbrae and Arran have a high proportion of second home ownership.
30% of North Ayrshire second homes are located on (umbrae (451), 39% on Arran (580) and 31% on
the mainland (464 properties). This policy would be applied across all North Ayrshire and it is
intended to have the same impact across the whole area, with regards to initiating a behavioural
change that leads to more home occupancy  when compared to  the current threshold of a
minimum of 25 days per year. It is recognised however that the impact of such a change could be
proportionately greater across the island communities due to the much higher proportion of
second homes compared to primary homes for permanent island residents. This proposal will be
supported by the completion of Island Community Impact Assessments for both island
communities.
A separate, more specific consultation will be undertaken on this matter which residents and
businesses, particularly those most directly affected, will be asked to contribute to. This survey
goes live on Monday 14 October and can be found here:
https://northayrshire.community/consultation/

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2. Have you any additional comments you wish to make on applying a 100% Council Tax Premium on
Second Homes and on how you think people will be impacted?
SUMMARY:
- Support. Many commenters agree that second home owners, particularly those who can afford multiple
properties, should pay a 100% council tax premium to contribute more to community services, given their
use of local infrastructure and resources. There’s widespread consensus that those who own second homes
can afford the additional cost.
-Concerns about local housing market. A significant concern is the potential for second home owners to
sell their properties, which could increase housing availability but may also push prices further out of reach
for local residents. There is a call for the revenue raised to be used specifically to build affordable housing
for local communities, especially in island areas like Arran.
- Economic impact. While there is general support for the policy, some worry about its negative effects on
tourism and local businesses, particularly in areas dependent on second homes for rental income. Many
respondents who own a second home in North Ayrshire felt the levy would be unfair, particularly as they are
less likely to make use of local authority services. Concerns about the impact on carers and exceptions for
certain situations (e.g., elderly care or temporary ownership) were also raised.
‘Supportive of this. If they can afford second home they should pay its share for it.’
‘I think this would have a positive impact’
‘It should be 200%. No need for 2nd home when people can’t even get their 1st home’
‘Certainly, if the house was lying empty after a certain amount of time but not if the house is occupied. Not
fair on people buying for pension/investment purposes’
‘Agree that a premium could release unused properties. However, should not penalise those who regularly
use their second home (and therefore spend money locally). For example, to suggest that the premium
should be lower where domestic properties are used by the owner for more than 100 days per year.’
‘I would fully support this. This would especially benefit island communities.’
‘It will have a positive impact in the short and long term. Additional money and perhaps the sale of some 2nd
homes that are hardly used.’
‘It penalises people who commit to an area and provide businesses with much needed investment 12
months a year. For many owning a modest second home on an island doesn’t mean you are wealthy but
merely you choose to holiday at home - community wealth building in action. Many properties are so small
(often one room) they aren’t fit for a permanent dwelling.’
‘I live on Cumbrae where there are so many second homes that islanders born and bred struggle for
affordable accommodation when they leave parent’s house. A great number of second homes would be
ideal rentals or first time buys for 18-30 year olds. Full-time occupied properties are better for the island
economy when folks access services on a daily basis and not just a percentage of the time. I personally
would welcome a deterrent, premium or otherwise which would reduce second homes and boost the full-
time population.’
‘I think this is an excellent idea. So many houses lie empty for large parts of the year, even those which are
rented as holiday lets are not full all year. If you can afford a second home, when some people don't even
have a home, or gain income from a second property, you can surely afford to pay extra to benefit the
community.’

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‘I find this a tricky one, as there are people who would like to get on the housing ladder, however cannot
afford to due to inflated house prices because of these people who own second homes. It has the potential
to generate a considerable amount of revenue and that can only be a positive thing.’
‘I'm strongly in favour, in principle, of applying a 100% council tax premium on second homes. A specific
impact assessment on island communities would be needed to ensure it doesn't cause harm or
disproportionate impact.’
‘I think this is a great idea. Those who can afford second homes can afford to contribute more (often they are
rented out so can levy on to those renting as holiday lets etc as people afford to have a holiday they can
afford the increase) and also with two homes then they should pay for each of those and the impact it has
on locals either being priced out of houses or not enough houses to home those who live locally.’
‘This policy would be off putting to purchase property in the area and would negate the favourable home
prices of the area. This would result in a cost for people who have family across the UK, who may travel for
extended periods of time to maintain these family links and provide essential care for elderly parents, the
extra cost may cease this and cause further burden on local care facilities. In such a tight economy, this
would erode any form of house equity.’

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3. Do you think the proposal will have a particular impact on any of the groups below?

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4. Please use this space if you wish to provide further information on your answer(s) above.
SUMMARY:
The comments highlight a range of opinions on the proposed 100% council tax premium on second homes,
with recurring messages on economic impact, housing affordability, and fairness. Supporters of the levy
argue that it could help free up housing for local residents, particularly in areas like Arran and Cumbrae,
where second homes are considered to have driven up property prices, exacerbating the housing crisis.
Some see it as a way to create more affordable housing for young people and lower-income families,
potentially alleviating deprivation. However, there are concerns about the negative economic
consequences, particularly for small businesses reliant on second-home owners and tourism. Some fear it
could reduce business continuity and reduce local economic activity. There's also a concern that vulnerable
groups, such as older people, might be disproportionately affected, as a number of respondents pointed out
they may be more likely to own a second home.
‘Second homes provide work to many sole traders across Arran and I am sure the same is the case in other
communities. The net effect of reducing the work available to these groups needs to be taken into account.’
‘Second home owners can be the stable lifeblood for small businesses who struggle during the winter
months and have to battle against ferry disruption. They provide continuity and consistency to small
business cash flow.’
‘Young people will actually be able to get a home.’
‘The number of second homes on Arran has grossly inflated the property prices. Low income families (even
in full-time work) cannot compete with those wishing to buy second homes. Arran's economy is also not
rewarded by houses sitting empty.’
‘This is likely to free up accommodation making things easier for people experiencing deprivation.’
‘It will just impact a comparatively fortunate section of society, most of whom can afford to pay a bit more.
We should not believe dire warnings that the loss of some second homes will cause the economy to crash.’
‘If this lead to more housing being released to the long term rental market then potential more young people
would stay on the island.’
‘It might be beneficial for those on low income if more properties are available to rent locally’
‘This policy could impact lower-income residents by increasing local housing supply and potentially making
permanent homes more affordable. Small business owners: Increased year-round residency might boost
local businesses by providing a steadier customer base beyond seasonal tourism.’
‘Cumbrae is a deprived community, and second home owners provide one of the main sources of income.
Discouraging them would be devastating for the economy of the island and would effectively take money
away from a deprived community for the benefit of North Ayrshire Council's finances.’
‘Fewer tourists will impact small businesses on the islands.’
‘For older people who have pushed their ability to take health benefits from owning a (in my case) small
retreat that brings pleasure I feel that it will cut the less financially able off from this, I am not poor, I have got
funds to manage this even if you did double but it would mean the cost of travel would be hit so I would not
be able to make the trip to be here. I think many others would have the same issues. Wealthy people, I guess
will not notice the change and I am sure will not really be affected. As I said above,  and this second
home, and it has been a home with new friends and activities, has been a mental life saver.

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(  Here,
it is only money and I can fix that by better budgeting (selling and using the funds to stay secure at my other
home). As we get older, there is so much less choice, at least here, I actually do have a choice. It is not much
of a choice but I have it. Keep the second home and stop other economic activities or sell and maintain, of
slightly improve my economic state. Mentally I can do this as I have time. Local, , we do not spend a
great deal here but we do contribute to local shops for food, hardware for property maintenance, businesses
that maintain property as we can afford. That will be lost. We do not run a car so we have to shop and live
local. If we have to sell the new owners may stay full time will also contribute so maybe that will be a win for
the local community.’
5. Do you think the proposal is likely to have an effect on any island communities which is significantly
different from its effect on other communities (including other island communities) in North Ayrshire?

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6. If you answered "yes" to the above question, please use this space to provide further information.
SUMMARY:
The survey comments highlighted the opposing views on how such a levy might impact communities,
particularly those on Arran and Cumbrae. Supporters of the council tax premium argue that it could free
up housing for local residents by discouraging second home ownership, which drives up property prices
and limits housing availability for young people and low-income families. Some anticipate that this policy
could lead to more affordable housing options and reduce the housing shortage, benefiting the local
community. However, many respondents expressed concerns that the policy could negatively affect the
tourism-driven economies of the islands, as second-home owners are seen to contribute to local
businesses. It was suggested that small businesses, especially in tourism and hospitality, may suffer from
reduced spending, and the potential loss of second-home owners as tourists could harm local jobs and
services.
‘This will have a positive impact on the island communities if some second homes are sold to more
permanent residents.’
‘There is a risk that properties on the islands released after this measure will remain unoccupied or move
to non-domestic (holiday rental) use.’
‘May have an effect on business footfall in Cumbrae/Arran’
‘Would positively benefit Arran as may discourage so many homes being bought for holiday homes and
create more housing for residents, as well as encouraging more people to work in social care roles on the
island, which is impacted at the moment through a lack of housing.’
‘It may drive a behavioural change in that some second homes may be sold, some may be put out for short
term lets and some may be sold. The ones that are sold I am doubtful will be within financial reach for those
looking for homes in the affected communities. You may want to consider how you encourage the second
home owners to start lettng their homes for long term leases. This is probably not ging to cover the financial
costs of the home and also make the home unavailable to the owner - so why keep it?’
‘In reference to Cumbrae, there is an assumption there is lack of available housing preventing islanders
from getting housing. I see no evidence that this is the case. Second home owners provide much needed
cash flow to businesses throughout the year and are the difference between closing shop or staying open,
and the consequent job implications of this.’
‘I suspect that such a proposal will cause owners of second homes to consider selling. There will be an
impact as a consequence on small businesses, particularly in Island communities.’
‘This could result in a lot of homes coming on the market on the islands. It could reduce the number of
tourists initially but it could increase the availability of affordable housing to members of the community.’
‘Arran has an enormous amount of 2nd homes which, along with retirees, has had the effect of raising
house and land prices considerably, hindering local peoples chances of buying their own homeland staying
on the island. Whether a 100% council tax will alleviate this is debatable but is worth trying. There is a case
for saying that local trades get a lot of benefit from work at 2nd homes but it should be recognised that there
is an exodus of young people from Arran, which is reflected in the amount of mainland based personnel
commuting here. Alarmingly for the social and health sectors, the age demographic on Arran has
increasingly become older than the norm, possibly because 2nd home owner tend to retire on Arran, or
pass the house onto family members.’

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‘Clearly this will impact the islands. If people sell their second homes then this could lead to a flood of
properties available. But then we need people to buy them and given they are islands this could prove
difficult. We may end up creating a situation whereby the islands are less busy than they were before.’
‘Most second home owners spend considerable time on the islands. This policy would reduce their
disposable income to spend in the community. The absentee second home owners will not change their
behaviour because of this.’
‘Islands rely on tourism and although not tourists, second home owners and their families and friends
spend a lot of money on the island’
Engagement Group Feedback: Apply a 100% Council Tax Premium on Second
Homes
Redburn Grove Tenants Group This council tax premium should be enforced for
second homes 
3T Community Shed •If people can afford a second home, they can afford
higher tax
•Agree on proposal
• Reduce cost of local property
Healing Hearts Group This is a positive - should introduce it.
Scottish Syrian Roses Most felt this would have no impact as it will only
affect home owners.
Long Covid Group Agree to introducing it.
Kilbirnie Residents - Syrian & Ukrainian New Scots
Women 
Participants stated that people who own two houses
are rich. 
Big ESOL class, Syrian, Afghan learners -If you use homes a business/trade, yes, because of
income.
-If second homes are used for family members to live
in, no.
Garnock Community Campus Umbrella Club Group directed to QR Code survey as ran out of time
Newtown Mens Shed 100% agree with this. 
Online Consultation - Ukrainian •Two respondents agreed with the proposal.
•Another was unsure, needing more information on
the subject.
•Two disagreed with one stating, ‘We need birth rate
and population growth. How we can do it if we don’t
have an affordable housing?’.
NAFCO Should be implemented

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Survey Responses: Review of Non-Domestic Rates
8. Have you any additional comments you wish to make on the review of Non-Domestic Rates – Empty
Property Reliefs and on how you think people will be impacted?
SUMMARY:
-Breathing new life into empty properties: Generally, there was broad support for this measure with many
comments emphasising the need to discourage property owners from leaving properties vacant, and
ensuring owners are accountable for maintaining or selling vacant buildings.
-Community impact: Concern was expressed about the number of empty properties, particularly in town
centres across North Ayrshire, which lead to negative perceptions of the towns and villages.  A significant
number of responses indicate that they believe that removing empty property relief could improve the
appearance and vitality of town centres and attract new businesses or residents.
- Exceptions for special circumstances: Several comments highlight the need for flexibility in implementing
the policy, particularly in cases of probate, inheritance, or ongoing renovations. It was suggested by a
number of respondents that exceptions could be made where properties are empty due to unavoidable
circumstances like death, illness, or renovations that require time to complete.
‘Increasing the rates could encourage absent landlords to sell their properties for redevelopment or
redevelop them themselves which in turn will support town regeneration’
‘I don't think there should be any relief as people and communities have to watch buildings become derelict
and unsuitable for anyone to use they are an eyesore to the look of a community’
‘Removing empty property relief should encourage landlords to re-let property more quickly and could
reduce rental levels. The relief subsidises landlords wishing to "hold out" for a higher rent.’
‘I think this is another good proposal. There are so many empty properties which are being let go to rack
and ruin so people should not be rewarded at all for having a poorly kept property. If you have a property
you do not want to care for, you should not get any advantage from this. Removing rates relief might
encourage people to sell unwanted buildings and this could benefit the community with new residents or
new businesses as well as improving its appearance.’

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‘Something needs to be done to encourage owners of empty property or land to do something with it. Giving
them exemption from rates is not the answer and this proposal might actually help encourage some action.
Unless in death I think this is a very good idea. There are too many empty buildings owned by people doing
nothing about them and getting away with not making payment’ 
‘Relief should be available in the case of a death.’
‘It is exceptionally difficult to set up a new business on Arran at the moment due to the lack of housing for
workers and the ferry crisis which has reduced visitor numbers. Therefore some properties may be empty
because a buyer can't be found. Island problems differ from the mainland so there is a need for island proof
policy.’
‘I think a reduction in the availability of empty property reliefs would help to bring vacant properties back
into use and have a positive impact on the visual amenity of the area. Too many properties are 'land banked',
especially at key locations’
‘Relief for empty properties is essential if work is being done and the building/ house cannot be occupied.
In this day and age getting tradesmen is difficult and they can be booked up for months in advance so time
needs to be available to allows homeowners to make the improvements otherwise building will just fall in
to disrepair.’
‘I believe this proposal will have a high impact on my community, particularly in terms of empty properties
and their potential to be brought back into use. There are several vacant commercial and industrial
properties in the area that are currently benefiting from 100% relief, especially those with listed building
status. While I understand the need for fairness and the unique circumstances of property owners,
extending 100% relief indefinitely may discourage property owners from seeking tenants or redeveloping
these spaces. This results in long-term blight and missed opportunities for revitalising our local economy.’

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9. Do you think the proposal will have a particular impact on any of the groups below?

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10. Please use this space if you wish to provide further information on your answer(s) above.
SUMMARY:
A number of comments expressed concern about the potential negative effects on small businesses and
vulnerable groups, with some fearing that the policy could financially burden smaller property owners.
There is, however, support for using empty properties more effectively, especially to address housing
shortages and create more affordable spaces. A recurring theme was that wealthier owners and property
speculators who "land-bank" are more likely to be affected by the changes, which could encourage them
to either sell or develop their properties. Additionally, a number of people suggested exceptions or relief
for certain groups, such as those dealing with probate or community organisations undergoing property
transfers.
‘I think this is most likely to have a negative effect on larger organisations and wealthy people, but it may
also impact small businesses. It could also lead to some buildings being put on the market, which could
improve things for small businesses’
‘It depends on how effective any Council measures brought in actually brings about the desired effect. The
former  in Brodick is a prime example of a property and site which could be become an
asset.’
‘The only impact here is on people or businesses buying and banking land to offset against tax.’
‘It will marginally affect the wealthiest people, but benefit to groups depending on public services will be
significantly larger’
‘There are many small businesses struggling just now. This could be the end of them.’
‘People in certain socio-economic positions: If empty properties are brought back into use more quickly,
this could help address housing shortages or lower the costs of renting, which could benefit those in lower-
income brackets by providing more affordable housing options. Small business owners: Small business
owners could be impacted by changes to Empty Property Relief, especially if they own vacant properties
that are currently benefiting from 100% relief. The policy shift may affect their finances, encouraging them
to either fill or sell these properties, potentially leading to more commercial spaces available for other local
businesses.’
11. Do you think the proposal is likely to have an effect on any island communities which is significantly
different from its effect on other communities (including other island communities) in North
Ayrshire?

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12. If you answered "yes" to the above question, please use this space to provide further information.
SUMMARY:
The survey responses showed a largely positive view of how changes to empty property relief could impact
island communities. Several respondents emphasised the need for policies that address the high number
of vacant properties and their negative effects on local housing availability and the economy. Many believe
the proposal could help revitalise abandoned or underused buildings, potentially improving housing stock
and creating affordable homes for local residents. Many pointed out that island communities face unique
challenges, including land banking and the deterioration of properties, and that any policy changes should
be tailored to these specific circumstances. Some respondents note the need for careful consideration of
the economic and social implications, including the potential for small businesses to be adversely
affected by rising costs.
‘There is already a lack of accommodation on Arran. hopefully this will lead to more properties being
brought back into use.’
‘This could help the islands get old properties sorted for people to live in or work. This would be a good
impact.’
‘Arrival on Arran is blighted by derelict property close to the ferry terminal.’
‘Yes, this proposal is likely to have a greater effect on island communities, particularly those with a higher
concentration of empty properties, such as Cumbrae and Arran. These communities may face unique
challenges with vacant properties, especially in terms of their impact on local housing availability and the
economy. The proposal could incentivise property owners on the islands to bring buildings back into use
more quickly, addressing concerns about long-term vacancy and blight. However, due to the smaller scale
of these communities and the higher proportion of listed buildings or empty properties, the impact of the
policy may be more pronounced compared to other areas in North Ayrshire. This could be both a challenge
and an opportunity for island communities to revitalize underused spaces.’
Engagement Group Feedback: Review of Non-Domestic Rates
Healing Hearts Group I’m not sure if this is relevant to this proposal however I would
like it to be noted that I don’t agree with people letting their
council home to somebody – they will doing this unofficially.
Scottish Syrian Roses Participants felt this would only impact business owners. 
Long Covid Group Properties are empty sometimes to allow for
repairs/maintenance to be carried out when one tenant
moves out for the next to move in - the relief helps with this.
Garnock Community Campus Umbrella Club group directed to QR Code survey as ran out of time
Newtown Mens Shed 100% agree with this. 
NAFCO Fully support, unless building is being regenerated, improved
there should be a concession whilst improvements being
made, with conditions to monitor this.

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Survey Responses: Charge a Tourist Visitor Levy
13. Legislation passed this year gives legal powers to local authorities to introduce a Visitor Levy.  The
Act also requires that te council must publicaly consult on any recommended Visitor Legy scheme.
The consulation must contain the following information for stakeholders to respond to:
• An outline of the proposed sceme
• Confirmation of instances where the Visitor Levy would not be payable
• The objectives of the scheme and a proposal for how these will be measured
• An impact assessment
Following the consulation, the council must then consider adustments to the scheme and
formally annouce its intention to implement a Visitor Levy to the Scottish Government and the
public.  This announcement begins an 18-month implementation period, after which the Visitor
Levy can be implemented.
At this time the council is currently awaiting further detailed guidance around the Visitor Levy
scheme from the Scottish Government.  An important consideration in developing the scheme
needs to be ‘enough to be worth it’ in order to deliver a meaningful level of investment in North
Ayrshire, but also be proportionate in terms of having no detrimental impact on the
competiveness of North Ayrhire’s tourism offer.
The levy would likely take the form of a % levy applied to visitor overnight accommodation stays
up to a maximum nunber of overnight stays.  The revenue generated, after deducting the cost of
adminsiation, could be used to invest in council services and infrastructure to support the visitor
economy.  Although a draft scheme has still to be fully developed and this will be subject to
further public consultation, some early feedback around the principles of such a scheme would
be appreciated.

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14. Have you any additional comments you wish to make on charging a Tourist Visitor Levy and on how
you think people will be impacted?
SUMMARY:
- Concerns about impact on tourism:  Many of the comments expressed fears that a visitor levy could
discourage tourists from visiting North Ayrshire, particularly in areas like Arran, where tourism is vital.
Some believe that adding extra costs during the cost-of-living crisis could drive tourists to cheaper
destinations, both within Scotland and abroad.
- Support for revenue reinvestment: Many respondents support the idea of a visitor levy, provided the
revenue generated is reinvested into local tourism infrastructure and services, such as improving facilities,
roads, and visitor experiences. Some point to successful examples in other countries (e.g., Majorca) where
such levies have helped improve local amenities.
-Concerns about fairness: A number of responses shared concerns about who would be charged the levy,
with suggestions that Scottish residents should be exempt or that the levy should not apply to people
visiting within their own country. There is also confusion over how the levy would be enforced and whether
it would apply to day visitors, caravan users, or residents holidaying locally.
‘Tourism is vital to area. We are not facing issues like Edinburgh where visitor numbers have huge impact
on local infrastructure. Hospitality is still struggling to add an extra cost for visitors is likely to exacerbate
that.’
‘This is common throughout the world. People pay to stay in lovely places. A few pounds a night will not
stop visitors from coming to Ayrshire. ‘
‘We are not a huge tourist town but we would like to welcome people to visit freely and spend their money
in our area rather than taxing them. We need as many visitors as we can get.’
‘It could be a positive introducing a levy if the money is used to improve all of North Ayrshire’
‘I believe that implementing a Visitor Levy in North Ayrshire is a positive step towards promoting sustainable
tourism and investing in our local communities. The revenue generated can be used to enhance our
infrastructure, attractions, and services, making North Ayrshire an even more appealing destination for
visitors’
‘I don't agree with a Visitor Levy. It might be OK for busy places but in North Ayrshire we should be
encouraging people to come and stay and enjoy our lovely area and a levy might put them off. Also, it might
affect lower income people from having a break in the caravan parks.’
‘Introducing a Tourist Visitor Levy is a sensible option in light of the current economic climate facing North
Ayrshire. The area attracts a lot of tourists and I do not think this would have a huge impact on numbers -
tourists are used to paying some level of local tax when travelling abroad.’
‘Tourist accommodation is already expensive in Scotland. An area such as North Ayrshire should be
encouraging tourists in order to expand the income of local communities rather than taxing them further.’
‘There is no doubt that Arran's visitor numbers are considerable and that tourism is a double edged sword.
Would a levy deter tourists, that may depend on the price put on a levy. It does seem today that tourism has
no bounds and people will pay if they wish to visit any particular site/area/town/city’
‘A visitor levy would be an excellent way to generate income without impacting local residents’
‘As someone who works in hospitality, I am against the introduction of a visitor levy as it will unfairly impact
on accommodation providers. It will also impact on local causes like Arran Trust.’

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‘Most countries around the world now do this and tourist tax is now considered a norm. It would bring in
money and not really discourage tourism’
‘The Arran tourist economy is critical to the Islands economy. Tourism does have significant impact on the
island and there are many way that this could be improved with further direct revenue. I would argue that
Arrans visitor economy is not particularly price sensitive, but any additional direct costs would need to be
carefully considered. How this would be applied across the wide angle of accommodation suppliers from
hotels and guesthouses to Airbnb and private rentals would need to be consistent.’

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15. Do you think the proposal will have a particular impact on any of the groups below?

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16. Please use this space if you wish to provide further information on your answer(s) above.
SUMMARY:
Generally, many of the responses were concerned that a visitor levy could negatively impact small
businesses, particularly in the hospitality and tourism sectors. Additional, concerns were expressed that
that the levy may to increased costs, administrative burdens, and reduced competitiveness for
accommodation providers like small hotels and B&Bs, and Airbnbs, potentially resulting in job losses and
fewer opportunities for low-income and unskilled workers. There was also worries that the levy could deter
visitors, especially those on tight budgets.
‘Small businesses would suffer if we introduced this tax and tourist numbers fell.’
‘Small hotels, b&bs, airbnbs etc would suffer from this surely’
‘I would expect the charge to be passed on to visitors to minimise the impact on local groups and
businesses owners. It may impact people’s ability to visit the area to see family.’
‘If small businesses which cater for tourism disappear, then there are less jobs for the young people on the
island and less jobs for the unskilled worker.’
‘Accommodation providers will have to administer the levy scheme at a high financial and time cost to their
business.’
‘Will reduce visitors, and therefore impact on people operating hotels. B&B, rental accommodation or
hospitality. May reduce service jobs (waiters, cleaners etc) which will impact the lower paid workforce’
‘There is no doubt that any levy, no matter how small, will deter those on a lower income from visiting
Ayrshire. The small businesses in the hospitality and tourist industries are most likely to be affected by any
reduction in footfall that the levy causes.’
‘A Visitor Levy could disproportionately affect lower-income individuals or families, as additional charges
on accommodation may make travel more expensive for those on tight budgets, potentially limiting access
to tourism. Small business owners: Small accommodation providers, in particular, could face financial
pressure from the levy, as they may need to raise prices to cover the cost of the levy, which could reduce
demand or affect their competitiveness in the market.’
‘Small Businesses working in accommodation could find the extra admin challenging and may not be in
favour of a levy unless they could clearly see potential benefits to their business.’

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17. Do you think the proposal is likely to have an effect on any island communities which is significantly
different from its effect on other communities (including other island communities) in North
Ayrshire?
18. If you answered "yes" to the above question, please use this space to provide further information.
SUMMARY:
The survey comments strongly agreed that island communities would be affected by a visitor levy.   With
tourism as a key driver of Arran and Cumbrae’s economies, concerns are raised that a visitor levy could
disproportionately harm these areas due to their higher dependence on visitors, with potential negative
impacts on accommodation providers, local businesses, and ancillary jobs. Many felt that the added cost
of the levy, coupled with already high accommodation and ferry issues, may deter visitors, reducing footfall
and revenue for small businesses. However, some respondents suggest that if the revenue is reinvested
into infrastructure improvements, it could mitigate these effects. A further issue is the enforcement of the
levy and ensuring it does not discourage tourism in areas already facing challenges like ferry reliability. A
number of respondents also asked for a uniform levy across Scotland, to prevent unfair competition
between regions.
‘It will discourage people from visiting as it’s expensive already to travel and stay in these places’
‘The island communities rely on visitors to stay afloat. Any visitor levy must show visible local benefits both
to residents and visitors.’
‘Island businesses already have to deal with issues related to ferry disruption. This levy could add another
burden to struggling businesses impacting the whole tourism economy’
‘The bulk of the levy will be collected on the islands, but there is no mechanism to ensure the funds raised
are used for island projects’
‘Tourist accommodation on Arran is already very expensive. An additional levy and increase in cost may
deter visitors.’
‘The cost of living/doing business in Island communities is 15 to 40% higher than on the mainland. This tax
would raise prices further and reduce price competitiveness. Island prices are already high and we need
lower taxes to compete with mainland destinations.’
‘I think most tourists to North Ayrshire are visiting the islands. However, I think they will still come,
regardless of the extra charge’
‘Yes in a positive sense - I hope it raises funding that can be reinvested into the local economy through new
jobs or investment into community led regeneration projects.’

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‘Arran is much more of a tourist destination than mainland (North) Ayrshire. The accommodation costs
there are generally higher and coupled with the recent ferry charge increases mean that any levy will be
more likely to deter tourists - it could be the straw that broke the camel's back.’
‘For island communities, tourism is one of the mainstays of the economy, and implementing this tax would
be detrimental to not just accommodation providers, but many ancillary jobs and trades’
‘I believe this proposal will have a significantly different effect on island communities compared to other
areas in North Ayrshire. Island communities like Cumbrae and Arran rely heavily on tourism as a major part
of their economy. Introducing a Visitor Levy could disproportionately impact these communities due to
their higher reliance on seasonal visitors for economic sustainability. On islands, where tourism-related
businesses, such as hotels, guesthouses, and bed and breakfasts, are vital to the local economy, the added
cost of the levy could deter potential visitors, particularly those on tight budgets. This could lead to a
reduction in visitor numbers, affecting both accommodation providers and local businesses that depend
on tourist spending. However, if the revenue generated by the levy is reinvested effectively into
infrastructure and services that support tourism, such as improving transport links or preserving local
attractions, it could help offset some of these impacts. Ultimately, the challenge will be ensuring the levy
is set at a level that is fair and does not undermine the competitiveness of the island communities as tourist
destinations.’
‘The large numbers of visitors to Cumbrae and Arran would raise revenue to support improvements to
tourist related facilities and infrastructure - particularly roads, car parking and waste
management/recycling facilities. Since the introduction of the Road Equivalent Tariffs for ferry transport the
number of cars travelling to and on the roads of Cumbrae and Arran have had a noticeable negative impact
on roads, litter and parking. Introducing this levy should raise funds to help address some of these impacts.’
Engagement Group Feedback: Charge a Tourist Visitor Levy
Redburn Grove Tenants
Group
The members felt this would have a detrimental effect to North Ayrshire area for
tourists. People may decide not to visit due to the tax levy being implemented. This
is not a suggestion that should be considered. 
3T Community Shed • Negative impact
• Would people pay to visit a place that has nothing to do in it?
Healing Hearts Group Don’t think this is a good idea.
Nobody will go.
This would directly affect my family.
Project Art We like this idea but wonder if this would apply to us if we visited another place in
Scotland, we feel this should only be for non Scottish residents as we would not like
to have to pay a tourist tax for example if we visited Edinburgh 
Long Covid Group A great thing for Arran.
Would work quite well.
Would residents be charged this levy?
Garnock Community
Campus Umbrella Club
Group directed to QR Code survey as ran out of time.
Newtown Mens Shed This is not  a good idea and could drive tourists away.
NAFCO Fully support
The main challenge we have is our tourist hot spot, suffers greatly from the poor
Arran Ferry service and this has a substantial impact on what could generate a
income for the council.
Employee Disability
Forum
Discussion on impact for those with a disability - noted the Scottish Government
website mentions an exemption from paying a visitor levy for people in receipt of
disability benefits from the UK or Scottish Governments, assume this will be the
same for people living in North Ayrshire.

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Survey Responses: Level of Increase in Council Tax
When agreeing the Budget each year the Council also sets the level of Council Tax for
the year. This is a vital source of income for the Council and accounts for around
£65million, which equates to around 17% of the Council's total funding. In 2024/25,
the Scottish Government provided additional funding to Councils to freeze the level
of Council tax at 2023/24 levels.
The Council's main source of funding is from the Scottish Government annual
revenue grant. This funding has not  kept pace with the cost of running day-to-day
Council services which was significantly impacted by high levels of inflation over the
last couple of years. When the level of funding does not match the cost of running
services, this requires the Council to make significant savings to balance the Budget.
For 2025/26, the projected budget gap is£ 16Million. If Council Tax were to increase by
5% in 2025/26 this would likely reduce the gap to approximately £13Million. This still
presents a significant challenge to the Council.
The more revenue that is generated from Council Tax the more vital Council services
will be protected, however, it is recognised that this places further pressure on
households.
We are asking for your views on the percentage increase in Council Tax you would be
prepared to pay.
The Council's current planning assumption is for a 5% increase in Council tax for
2025/26. This would generate additional revenue of approximately £3.25Milli on. The
tables below illustrates the likely additional revenue from each % rise in Council Tax
and what the new levels would be for each band:

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20. Do you think the proposal will have a particular impact on any of the groups below?

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21. Please use this space if you wish to provide further information on your answer(s) above.
SUMMARY:
- Impact on low-income households. Many comments expressed concerns that council tax increases,
especially during a cost-of-living crisis, are likely to disproportionately affect low-income households,
pensioners, and those on fixed incomes.
- Value for money. Several respondents said that while they accept Council tax rises are inevitable, they
should correspond to improvements in public services. Many feel the services they receive, such as waste
collection and public infrastructure, are declining while taxes increase, with many respondents expressing
a sense of unfairness.
-Calls for tax changes. While it is out of the council’s control, a significant number of responses suggested
reforming the council tax system, by conducting a revaluation of property. Some suggest that a more
progressive tax system could better distribute the burden of increasing taxes.
‘Most wages haven’t increased by 5%, seems unfair to expect working households to pay more when they
aren’t earning more’
‘We’ve had it frozen for years, it’s time to make a jump so we can actually have some working council
services!’
‘The best thing that could be done for council tax is a total fresh banding system that isn't as outdated and
is fairer. Having people paying the same bands when houses are vastly different is ludicrous as is a lot of
the properties sitting in the lower bands when they could be higher’
‘As a disabled person that is now out of work due to my health I agree with a 5% increase’
‘I would support a 10% rise in Council Tax in order to protect vital services, assuming people in low income
categories are protected from this.’
‘There has been a huge amount of additional housing over the past few years mostly band D and above
with no significant increase in services. The proposal of 5% with a further 3% for each of the next 2 years
adds a very significant increase of 11% to the already very tightly squeezed working family’
‘An increase would have a severe impact on pensioners who are not claiming benefits. They are struggling
enough with heating bills grocery bills etc. some people have stayed in the same house for 40 50,60 years
and have paid for the upkeep of their homes themselves not buying selling and profiteering or getting new
kitchens and bathrooms supplied and fitted by the council and they are now being penalised. It’s a
disgrace.’
‘This will obviously impact all council tax bill payers, but will hit pensioners harder as they are on a fixed
income and have just lost the winter fuel payment.’
‘this will affect families on low income and also working families who do not qualify for ctr and pay the full
council tax - they will shoulder the biggest impact of the increase.’
‘Any increasing costs are likely to impact on those on low incomes or more likely to be on low incomes’
‘Low and fixed income households will be impacted negatively by this.’
‘I personally think the Council has to bite the bullet and raise Council Tax - but it will most impact the people
who can least afford it.’
‘I understand that the Council faces significant budget pressures, particularly with the projected £16
million gap for 2025/26. While I recognize the need for additional revenue to protect vital services, such as

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social care, education, and infrastructure, I also acknowledge the strain that a Council Tax increase places
on households, especially those in lower-income brackets. A 5% increase in Council Tax could generate
much-needed funds to support essential services, but it’s important that this increase is balanced with
measures to support vulnerable individuals and families. The impact on local residents, particularly those
already struggling with inflationary pressures, should be carefully considered. I believe that while a
moderate increase may be necessary to protect services, the Council should also explore other ways to
generate revenue or make savings, ensuring that the burden on residents is not disproportionately heavy.’
22. Do you think the proposal is likely to have an effect on any island communities which is significantly
different from its effect on other communities (including other island communities) in North
Ayrshire?
SUMMARY:
Many respondents, particularly those who indicated they came from Arran or Cumbrae, said island
communities already face higher living costs due to factors like limited job opportunities, expensive
housing, and higher transport costs. Therefore, many felt that increases would disproportionately impact
them. Additionally, many responses indicated a perception of a lack of infrastructure improvements on the
islands like Arran, where some residents said they often felt neglected by the council.
‘Yes - high house prices on islands mean less money for those who live and work there.’
‘Food, transport etc all cost more on island communities than on the mainland. Council Tax increases
therefore have more of an impact here in terms of the percentage of our wages’
‘There are a higher proportion of higher band properties (e.g. on Arran) that should be doing more to pay
their way.’
‘Council tax is already high in the island. Are we actually receiving what we pay for? It often feels like island
services are less than those living on the mainland receive yet we pay higher tax.’
‘It has the potential to impact business costs, holiday let costs subsequently impacting tourists and
islander alike. Potentially due to rising costs of business being seen in the rising costs of lettings, products
and business. it may also be a fairly small increased rise, however due to the economic climate, other rising
costs and increase in employers outlay for employees e.g. recent wage rise, it may result in redundancies
or loss of business.’

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Engagement Group Feedback: Level of Increase in Council Tax
Redburn Grove Tenants Group The members felt any increase would significantly impact all
communities within North Ayrshire. 
Healing Hearts Group I agree to 1%.
I agree to 3%.
No to an increase if other recycling charges were implemented.
I feel we compensate for those who don’t need to pay council tax/low
tax.
Everyone should pay something towards council tax.
Scottish Syrian Roses Some participants were unsure of the impact as their husbands manage
this aspect of their finances/budgeting. 
Others said that as they receive a discount on their council tax, a 5%
increase wouldn’t pose an issue. 
Garnock Community Campus
Umbrella Club
Group directed to QR Code survey as ran out of time
Harbourside Men’s Shed No more than 5%. NAC need to look at the higher management structure
and the extremely high wage bill.

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2025 to 2026 Budget Engagement Findings
Waste Services
Appendix 6

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Contents 
About this Document / Method .......................................................................................................................................................................... 2
Demographic .................................................................................................................................................................................................... 2
Survey Results ................................................................................................................................................................................................... 5
Feedback on the ‘Review of waste collection frequency for purple and blue bins’ from engagement groups: ....................................................... 18
Feedback on the ‘Annual charge for collection of garden waste’ from engagement groups: ................................................................................. 19
Feedback on the ‘Review of charges for Bulky Waste Uplifts’ from engagement groups: ...................................................................................... 21

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About this Document / Method
This document contains the summarised feedback from the 2025 to 2026 Council Budget Engagement undertaken between 10th October and 25th
November 2024.  It contains survey findings, engagement group feedback and where relevant, comments from trade unions.  
Due to the scale of the consultation, information has been analysed by theme as per the surveys issued: 
1. Additional Council Tax Levy on Second Homes
2. Community Facilities and Car Parking
3. Schools and Related Services for Children and Young People
4. Service Delivery 
5. Taxes and Levies
6. Waste Services (this report) 
This approach is more comprehensive than providing a single statistics or feedback document and enables quicker distribution to Elected Members
and Officers for consideration. Please note:  As the survey was divided by theme, if there is a need to combine findings across the engagement
exercise caution should be used to ensure reference is made to the number of responses, rather than number of respondents.
Open field questions produced an extensive amount of feedback, running to at least 10,000 words per survey.  To make this manageable, this
feedback has been examined manually and summarised for each question.  As well as the summary, key examples of feedback are then quoted for
each question to ensure the voices of our communities are directly visible.  This text is as received by our respondents.

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Demographic

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Survey Results
1. Currently the purple bins (glass, cans, plastics and cartons) and blue bins (paper, card and
cardboard) are collected every three weeks.  This is the same frequency as they grey bin (residual
waste), with the brown bin (food and garden waste) collected every two weeks. 
Just over 60% of people put their purple and blue bins out for collection.  This proposal will reduce
the collection frequency for purple and blue bins to every four weeks and will better reflect levels
of demand from residents.  Will this proposal have an impact on your community? 
2. Have you any additional comments you wish to make on the review of collection frequency for
purple and blue bins and on how you think people will be impacted?
SUMMARY:
- Impact on recycling: Many residents, especially those in larger households or those who actively recycle,
expressed a worry that reducing the frequency of blue and purple bin collections will lead to overflowing
bins, leading to recycling waste being disposed of in grey bins and potentially increasing fly-tipping.
- Vulnerable groups: The comments suggest that some households are likely to be affected more than
other. For example, those with larger families, disabilities, or additional needs, who struggle with
inadequate bin capacity and may have difficulty accessing alternative waste disposal options.
- High demand: Some respondents shared concerns about the practicality of the new collection
schedules, especially during high-demand periods like Christmas. Suggestions include offering additional
services or more recycling facilities, and ensuring better communication and reliability in collection
schedules to avoid disruption.
‘I think they could be reduced even more. I rarely use my blue and purple bins. And rarely use my brown
bin.’
‘These bins will fill up fast and then people will not have space which means they will just put in general
waste bin this is counter productive to reducing land fill rubbish’
‘I put all my bins out every 3 weeks. If you want residents to continue recycling do not change the bin
schedule or people will start utilising the grey bin for packaging that can be recycled’

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‘As a family of now 6 adults who are very keen on recycling, our purple and blue bins would be overflowing
if only collected every 4 weeks. I know we can get extra bins, but I’m not keen in having to store even more
bins.’
‘Both blue and purple bins need collected every 2 or 3 weeks. If collected every 4 weeks we will have an
over spill of cans, glass, paper and cardboard.’
‘This is targeting the members of the community who regularly put out both purple and blue waste bins.
More recyclable waste will be put in grey bins if this is implemented.’
‘If frequency of blue and purple bin collection is reduced, then people will be forced to include recyclable
waste in the grey bin. There is no other facility in NA to recycle glass - I have tried to take glass to the
recycling centre in the past and was told to put it in general waste section. It is incredibly difficult to
encourage people to recycle in line with the guidance and this will likely impact NA negatively on meeting
and improving recycling targets.’
‘We only have two people in our household, the purple bin is never full when I put it out so every four weeks
for us is fine. I'm unsure if that would cause issues for larger households.’
‘I have a small household. For us, a 4-weekly collection would be acceptable. Without having any
indication of how much money would be saved by changing from 3-weekly to 4-weekly, it’s hard to know if
the savings would justify a change to 4-weekly. If recycling isn’t collected regularly enough, people will
simply use the grey bins, meaning more would end up in landfill instead of being recycled.’
‘We always put our bins out and they are full by 3 weeks. We would have to pay to have rubbish removed or
be forced to mix recycling with other items where there is space. I think more education is required and
more people would recycle. I feel like we're punished for recycling and those who just use their grey bin
prejudice those who recycle.’
‘This seems a sensible proposal which will save money and have a minimal impact. The only issues might
be at Christmas time when the paper waste bin is always overflowing.’
‘This feels a bit reductive; while 60% of people overall put their bins out for collection, I'm pretty sure that
there are pockets where people religiously put their bins out on time every single week, and are making the
effort with their recycling. Stopping the fortnightly purple and blue bin collections will reduce the rates of
recycling (particularly in the run up to and post-festive periods like Christmas and Easter) because once
those bins are full, people will put their paper, card, glass, plastic and aluminium into their black bin
instead. How is this helping the Council's sustainability ambitions?’

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3. Do you think the proposal will have a particular impact on any of the groups below?

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4. Please use this space if you wish to provide further information on your answer(s) above.
SUMMARY:
A number of survey responses highlighted concerns about the impact of reduced bin collection
frequencies on various groups within the community, particularly families, people with disabilities, and
low-income households. Many respondents argue that the changes could lead to overflowing bins,
increased fly-tipping, and greater difficulty for those with young children, elderly individuals, or additional
needs who may generate more waste (e.g., nappies, medical supplies). There is also a concern that the
proposed changes could exacerbate mental health issues, as the additional waste could create more
stress and result in an environmental issue with more instances of fly-tipping. 
‘This would affect all residents in North Ayrshire who use blue/purple bins.’
‘It would impact on families with 2 or more children.’
‘I think larger households will struggle. I have 4 adults in the household and I sometimes have to go a trip
to the recycling centre which is very inconvenient.’
‘This discriminates against families who have a larger number of people living at same address and fill the
blue and purple bins every 3 weeks.’
‘People with young families, older people & those with disabilities tend to produce more waste (nappies,
pads, dressings, etc) & these groups are likely to be disproportionately affected by any reduction in waste
collection services’
‘It will impact everyone, regardless of their protected characteristics.’
5. Do you think the proposal is likely to have an effect on any island communities which is
significantly different from its effect on other communities (including other island communities)
in North Ayrshire? 
6. If you answered "yes" to the above question, please use this space to provide further information.
SUMMARY:
The comments show concerns about the impact of proposed changes to waste collection frequencies on
Arran and Cumbrae. Many responses referenced the limited waste collection services, as well as the
additional challenge of ferry restrictions and the isolation from mainland services. Some island residents
also note that they lack specific bins, such as purple ones, and that their waste management systems are
already under strain. Among the key points mentioned was the unpredictability of ferry schedules and

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reduced access to recycling centres which is likely to exacerbate the impact of reduced collection
frequencies. Many also expressed frustration over the perceived inequality of services between island and
mainland residents, as well as concerns that any changes to the bin collection would discourage tourism
and affect local businesses.
‘The council needs to review its waste collection service on Arran … there are no purple bins’
‘We currently don't have purple bin or garden waste collection on the islands anyway!’
‘We only have two bins Blue and Grey. Less capacity.’
‘We only get grey and blue bins. The recycling bins on Arran seems pointless when all recycling is put in the
same bin, collected then tipped on the ground at the Brodick centre, lifted by a JCB and crushed into a
container. This means that all the bottles will be broken and in amongst (possibly by now wet) paper, plastic
and metal. How is that possible to be effectively recycled.’
‘Cumbrae does not have an island tip. Residents don’t have the same access to HWRCs as mainland and
Arran, without the extra fares / negotiation of ferries. Excess waste can’t be as easily disposed of.’
‘Blue bins are frequently overflowing after 2wks and we have to put recycling in to the grey bin. If the
collection is once every 4 wks we will need at least 1 more blue bin so each house will have a minimum of
2 blue bins to cope.’
7. This proposal will ensure the ongoing viability and frequency of the brown bin garden waste
collection service and suggests introducing a charge of £50 per annum. 
8. Have you any additional comments you wish to make on the annual charge for the collection of
garden waste and on how you think people will be impacted?
SUMMARY:
- Affordability: While some agreed that a fee may be manageable, many respondents expressed concern
about the added financial strain of the proposed £50 fee for garden waste collection, particularly for low-
income families, pensioners, and those struggling with the cost of living. 
- Fly-tipping: A significant concern is that the introduction of such a fee could lead to more fly-tipping and
improper disposal of garden waste. Many people fear that others will resort to dumping waste in public
spaces or using other bins (e.g., grey bins) instead.

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- Environmental: Some respondents worry that the fee will discourage proper waste disposal and result in
neglected gardens, overgrown spaces, and increased pollution. Additionally, many responses referenced
frustration over perceived reduced services (e.g., booking systems at recycling centres, missed
collections).
‘This seems unfair. What about grass cuttings? Folk will start using grey bin for this. I won’t may for brown
bin uplift when I only use for grass cuttings. Seems unfair for people with big gardens.’
‘I don’t mind a cost but £50 is excessive. £30 is more realistic’
‘Being on benefits, this is a charge I could do without. As I don't drive, I cannot use local waste amenities.’ 
‘£50 might not seem a lot to the people proposing this idea, but to others it's a lot. This will encourage
people to dump waste anywhere ir let gardens become overgrown.’ 
‘The charge shall have an impact on low income families for some people £50 per year is manageable but
not everyone can afford this’
‘No way will we be paying for annual uplift of our garden waste collection. And we will not be taking garden
waste to household recycling centre as we do not drive. We cannot afford to pay an extra £50 per year for a
service that has been paid for by our council tax’
‘Think £50 is excessive considering it is collected with food waste anyway. I don’t have grass or trees but I
have to pick up weeds from my boundary from neighbours weeds and grass., and leaves on my property
from other people’s garden so don’t see why I should be penalised. Also pick weeds from pavements and
roads beside my property as council do not look after them and I’m not paying for this when it’s the council’s
responsibility.’
‘I think the £50 per year proposal is excessive. People who are unable to cut their grass themselves are
already paying to have this done in order to maintain their council property. I suggest that this cost will result
in overgrown gardens and put a further burden on pensioners like me on basic state pension!’
‘I support the implementation of brown bin charges, but I believe they should not be applied to the elderly
or disabled who are already facing financial challenges. These groups may have additional difficulties with
disposing of garden waste, and imposing a charge could further strain their resources.’
‘The unintended consequences of charging could mean increased fly tipping or people using their grey bins
for garden waste. This increases the tonnage going to landfill, adding extra costs.’
‘I suppose, in hard times, we must be prepared to pay for services which are currently free but I think £50
is excessive. Personally, there are many, many weeks when I only have food waste in my brown bin and I
would be very reluctant to pay £50 for the small number of weeks I actually have garden waste in my bin.’ 
‘I don't think it's fair to add the charge if the council is trying to work towards reducing waste etc. Adding
the charge will discourage people from using their bins, it will increase people dumping garden waste on
country roads. Which in turn will increase other costs for councils.’

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9. Do you think the proposal will have a particular impact on any of the groups below? Please tick all
that apply.   
10. Please use this space if you wish to provide further information on your answer(s) above. 
SUMMARY:
A number of the comments suggested there might be a disproportionate impact on vulnerable groups,
including low-income families, pensioners, people with disabilities, and those without access to private
transport. Those against the idea point out that the charge could be particularly difficult for those who
cannot easily transport their garden waste to recycling centres, particularly the elderly or disabled. 
‘Certain vulnerable people will be unable to register for the collection as they won’t understand how to do
it. People on low income might not be able to afford £50.’ 
‘Not everyone can afford this charge and not everyone can dispose of garden waste themselves due to lack
of transport or having a disability which would impact their ability to deal with garden waste. People of all
ages may not be classed as disabled or vulnerable but it still impacts their ability to pay for or dispose of
their garden waste especially if it’s a large volume.’ 
‘Low income and people with disabilities will be affected the most.’ 
‘Older people are less able to afford this extra charge and are less likely to be physically able to take their
garden waste to the recycling centre. They will also struggle more if they have to book online.’ 
‘Older people, pregnant women and those who have just given birth may struggle to access household
waste and recycling centres. People on low incomes who don’t have access to a car may also struggle so
this is essentially charging these people £50 for something which is no fault of their own. Are these people
expected to take bags of grass cuttings on the bus?’ 
‘The poor, elderly, and disabled are less likely to be able to have access to a car to travel to a HWRC.’

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‘Aged people and people with disabilities may not be able to access the household waste and recycling
centres.’ 
11. Do you think the proposal is likely to have an effect on any island communities which is
significantly different from its effect on other communities (including other island communities)
in North Ayrshire? 
12. If you answered "yes" to the above question, please use this space to provide further information. 
SUMMARY:
Respondents pointed out that Arran does not have a brown bin service and residents are therefore unlikely
to be impacted by a garden waste charge. Further responses show concern regarding Cumbrae, which
does have a brown bin service, but no household waste recycling centre on the island which could be used
as an alternative for residents to dispose of their garden waste. This would mean taking garden waste to
the mainland to dispose of properly if they do not pay the £50 charge. 
‘Arran already faces worse waste and recycling opportunities than the rest of the county. This will only
make things worse.’ 
‘Limited access to recycling centres as these are probably on the mainland’ 
‘Arran doesn't have a brown bin collection scheme’ 
‘Lack of choice on Cumbrae as we do not have access to a Household Recycling Centre’ 
‘We don’t have this service on Arran.’ 
13. The current cost of providing a Bulky Waste uplift services is more than the level of income
recovered from customers who use the service.  In addition, following new guidance from the
Scottish Environment Protection Agency (SEPA), the council will have to change its current
arrangements for the collection, storage and disposal of items like sofas and armchairs which
contain flame retardant covers and foams.  This will involve changes at Household Waste
Recycling Centres and separate collection arrangements for these items. 
Complying with the new guidance will result in additional costs through more vehicles and staff. 
Current charges for the Bulky Waste Uplift service are £27.78 for up to five items and £5.55 for each
additional item.  To address the current level of subsidy and comply with new guidance, the new
proposed charges are £55 for up to five items, with each additional item charged at £11.  It is also

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proposed that any item of waste that contains flame retardant covers and foams, e.g. sofas,
armchairs, sofa-beds, futons etc. are charged at £45 per item. 
Residents can continue to access Household Waste and Recycling Centres to dispose of any
household items free of charge.  Will this proposal have an impact on your community? 
14. Have you any additional comments you wish to make on the review of charges for Bulky Waste
Uplifts and on how you think people will be impacted? 
SUMMARY:
- Affordability: Many respondents expressed concern that the increased charges for bulky waste disposal
are unaffordable, particularly for low-income families, elderly residents, and those without access to
transportation. This is viewed as exacerbating financial hardship during the cost of living crisis. 
- Fly-tipping: A dominant theme from the responses submitted was that a significant price increase will
lead to an increase in fly-tipping, as people may be unable or unwilling to pay for the service, leading to the
illegal dumping of waste. 
- Community impact: Many felt that the increase in charges could disproportionately affect vulnerable
groups, such as the elderly, disabled, and those without cars, making it difficult for them to access
recycling facilities or afford the uplift service, potentially leaving bulky waste in gardens or public spaces. 
‘Fly tipping will increase at a cost to the council to clear up.’ 
‘This is unfair on people who cannot access the dump and require uplift. The price doubling will make it
less accessible for a lot of people. ‘5 items’ isn’t much either when either larger items are counted as 2, or
you will be charging more for other large items.’ 
‘I think the charges for bulky waste are too low at the moment. The new charges are reasonable but the
charge per item of £45 for flame retardant items seems high.’ 
‘I worry this will lead to bad actors taking the waste away for a cheaper price and fly tipping it in our
countryside. This would then have an indirect cost to NAC.’

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‘Happy for council to increase charges. The argument not to charge more is that it would increase fly
tipping, a terrible problem here! But that should not be an excuse not to increase charges.’ 
‘With rising costs to energy and living but wages not rising people can't afford that. If they don't have any
way of getting to the recycling centre with items then they will sit in gardens making everywhere look a
mess. Or they might dump it. People are sadly dumping things illegally’ 
‘This will result in a massive increase in fly tipping. Not everyone has access to a vehicle big enough to
attend a waste recycling centre either. It would be cheaper to pay someone privately to collect this stuff
and they aren’t always guaranteed to have a license for this which again could lead to more fly tipping or
people just keeping bulky waste in their gardens because they can’t afford the uplift cost. In a cost of living
crisis, £55 could be the difference of someone heating their house or eating for a week.’ 
‘Again expect more fly tipping. I understand increasing the price for this but that is a massive jump. But I do
understand the reason to why its increasing. But I suspect these fake people offering to take rubbish will
have more business and they will fly tip’ 
‘Happy to pay for this service as may be cheaper than uplifts from companies.’ 
‘Ridiculous costs. As someone that has never owned a new suite, I regularly shop second hand to save
waste and only ever use bulky waste uplift to dispose of furniture that are beyond repair and salvaging. The
costs of having items lifted privately are extortionate for those like me low income and disabled. This will
also encourage surrounding areas to become fly tipping dumping grounds’ 
‘Older folk cannot lift those items for disposal and will be left with bulky waste at their door/garden. Most
will not have access to vehicles or means of significant payment due to low income. The charge is beyond
their means’ 
‘This will hit those who can't access Household Waste and Recycling centres the most i.e Disabled, Elderly
and those who don't have access to a motor vehicle. It will also result in people simply illegally dumping
their old items.’ 
‘I believe that the proposed increase in charges for the Bulky Waste Uplift Service is necessary to ensure
the continued viability of this essential service. While I understand that any increase in costs can be
difficult, it's important to recognize that the service is currently subsidised by taxpayers. By introducing a
more equitable pricing structure, we can help to ensure that the service remains available for everyone in
the community, while also protecting our environment and complying with important regulations’

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15. Do you think the proposal will have a particular impact on any of the groups below?

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16. Please use this space if you wish to provide further information on your answer(s) above. 
SUMMARY: 
The survey comments highlight concerns that the proposed bulky waste charges could disproportionately
affect vulnerable groups, including the elderly, people with disabilities, low-income households, and
those without access to transport. Many expressed the opinion that the increased fees are unaffordable,
particularly for those on fixed incomes, such as pensioners, and that these individuals may be left with no
choice but to either leave items in their homes or resort to fly-tipping. There are calls for exemptions or
more accessible provisions for these groups, especially those who cannot physically lift or transport items
themselves. Additionally, some responses highlighted the potential for exploitation by unscrupulous
companies offering cheaper, but potentially illegal, disposal services. 
‘Older people are more likely to use this service and the additional costs on pensioners who are already
struggling may again mean more fly tipping, or just abandoning at the kerb side.’ 
‘If prices are increased should be discounted for pensioners and people on benefits’ 
‘The poor, elderly and disabled are less likely to be able to visit a HWRC and this are more likely to be
impacted by the change’ 
‘The charges are completely unaffordable for elderly, young families on low incomes or those on benefits.
Those who don’t drive will resort to dodgy “uplift services” and fly tipping will increase’ 
‘Elderly, disabled and low income people might he at a disadvantage as a result of this. They might not
have access to transport for the recycling centre as well as not been able to afford the uplift charges’ 
‘It will affect everyone who uses the service, especially lower incomes.’ 
‘Young families, unassisted elderly. Low wealth/deprivation; unable to take excess waste to
Household/Recycling Centres’ 
17. Do you think the proposal is likely to have an effect on any island communities which is
significantly different from its effect on other communities (including other island communities)
in North Ayrshire?

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18. If you answered "yes" to the above question, please use this space to provide further information. 
SUMMARY:
Responses pointed out the while Arran has access to a Household Waste Recycling Centre, residents of
Cumbrae do not, and would therefore be most affected by a charge for bulky waste uplift. Respondents
said that it is more difficult for island residents to dispose of bulky items themselves, either because of
long car journeys or to use waste facilities on the mainland. As a result, there are concerns that these
changes will disproportionately impact islanders. 
‘It affects everyone! However, as I have written previously Arran has a much poorer waste recycling
process and bin collection than is currently offered on the mainland.’ 
‘On the Islands there is a higher number of Elderly people who would and are unable to access Household
Waste and Recycling Centres.’ 
‘The Isle of Arran is geographically the same size as the rest of North Ayrshire, which means that residents
have to travel much further distances on difficult roads to take waste themselves to the waste transfer
station. As the transfer station is therefore not an option for a lot of island residents the bulky uplift service
is essential, but this new charge could well price people out of this leading to waste build up in people’s
homes & the surrounding natural environment’ 
‘Increase in fly tipping on Cumbrae as we have no access to the Council Recycling Centre’ 
‘Limited alternative options for island residents.’ 
‘Cumbrae doesn't have a waste/recycle centre, so this option for disposal is more difficult. A ferry journey
is required to access the centre on the mainland.’ 
‘It’s more difficult to dispose of items on the island so the higher fee will have a greater impact here.’

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Feedback on the ‘Review of waste collection frequency for purple and blue
bins’ from engagement groups:
Redburn Grove Tenants Group The Redburn Grove members felt this would have a detrimental effect
to the wider North Ayrshire   communities. It would not directly impact
this community as they do not have recycling facilities.  
3T Community Shed • If people can’t afford to discard waste, where does it go?
• Black bins are more impacted due to smell and lack of space
• Cost attached to going to the dump can’t be met by all
• No issue with purple and blue bin
Healing Hearts Group Brown bin doesn’t always get emptied. 
Purple bin is always full.
Scottish Syrian Roses This would have a very high impact. They have big families with lots of
children and therefore have a lot of plastic and cartons waste. This will
affect the cities with accumulation of rubbish, as after two weeks, the
bins are already full. They need regular bin collections, or, as an
alternative, two of each colour of bins. Having two of each colour could
make the proposal more manageable. 
We Work for Families - Parent Group 1. This may reduce recycling efforts within households
2. A requirement to have fortnightly uplifts for blue black and purple
bins, will less need on the brown bin.
3. This would have a high impact on the area, with people littering,
possible Vermon issue and less concentration on recycling.
Long Covid Group This is a health and safety issue.
Shouldn’t cut.
I recycle all the time, although recycled items are washed out residue
may remain leading to rats.
Kilbirnie Residents - Syrian & Ukrainian
New Scots Women
Participants have no issue with the blue bin being collected once a
month. The purple bins become full very quickly however and ideally
should be uplifted every week. 
Big ESOL class, Syrian, Afghan learners For a family of 5 or 6 they have a lot of household recycling/waste. This
would have a high impact for everyone. 
One learner would be happy to pay the £50. 
Garnock Community Campus Umbrella
Club
Group directed to QR Code survey as ran out of time.
Newtown Mens Shed This is a good idea and a good way to save some money. Black bins
must remain 3 weekly though. 
Online Consultation - Ukrainian • One participant stated that it could lead to disease and health issues. 
NAFCO Reflects the use, so sensible
What’s the cost of additional weekend collections, this should this
change reduce the need for this so less overtime requirements
Overall, the waste collection is impressive across most areas.
ESOL Class, Ukrainian/Russian
speakers
People will start throwing everything into the black bin (negative impact
on recycling) For big families this is not a good idea, bins are already
overflowing as it is. 
For households with less members, it may be less of an issue. 
The issue might be excess product packaging and this should be dealt
with.
Employee Disability Forum The impact depends on the number of people in your household. 
Would it affect those who dispose of medical waste? Depends on what

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the waste is as not all clinical waste should go in the bin. 
For those who live on their own and are physically disabled and their
bins are full, it could cause a risk / health hazard if they start leaving
bags of rubbish around the house.
Older Peoples Voice Network (Irvine) This is a compromise that could be acceptable. Possibly provide large
families with an extra bin? 
Feedback on the ‘Annual charge for collection of garden waste’ from
engagement groups:
Redburn Grove Tenants Group The Redburn Grove members felt this would have a detrimental
effect to the wider North Ayrshire communities and increase fly
tipping of garden waste. It would not directly impact this
community as they do not have recycling facilities.  
3T Community Shed Will cause an even greater rise in fly-tipping
With the cost of living, people can’t afford the extra charge
People who cannot pay, will leave in their garden to rot which
invites rodents
Healing Hearts Group I live in a street full of trees, I pick the leaves up and they have filled
my bin. 
People will end up dumping the waste down the fields. 
Council tax goes up alongside this additional charge - I don’t agree
with this. 
People will dump elsewhere. 
The Council has stopped cutting back hedges, the areas are not
being maintained. 
Pensioners will be affected.
Scottish Syrian Roses The participant who state this will have a low impact indicated that
her husband cuts a lot of grass and taking this to the dump would
be an inconvenience. She also believes that gradually this would
have a higher impact as she envisages increases to the cost for this
service over the years. 
Older Peoples Network Feedback on impact: How could this be done fairly, how would the
bin men know who has paid and who has not? The money saved
from doing this would need to be spent on admin.
Big ESOL class Ukrainian table • There’s concern that fewer people would do gardening, which
could make the area look less appealing.
• A table of seven said it would have no real impact on them
because they are all pensioners.
Long Covid Group Would only use for food not garden waste. 
High amount when we already pay council tax - £50 is too much. 
We should be encouraging people to have gardens and do the right

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thing by nature. 
Don’t think people will do it if it’s introduced.
Kilbirnie Residents - Syrian & Ukrainian
New Scots Women
One participant stated that this would be expensive for them. 
Garnock Community Campus Umbrella
Club
Group directed to QR Code survey as ran out of time.
She Shed Waste charges could be high for those households in low-income,
large families or people who live on their own.
Newtown Mens Shed This isn’t fair on people who take pride in their gardens, which
enhances the look of the local area. They shouldn’t be charged for
this service. 
Harbourside Mens Shed Why do we pay council tax if NAC are going to start charging for
statutory services. 
Online Consultation - Ukrainian • Some participants do not support the proposal, citing reasons
such as existing fees, additional financial burden, and fairness
compared to free collection of other rubbish.
• A few participants believe the service should be voluntary, as
some individuals do not use it or have alternatives like composting.
• One participant finds the proposal unclear, questioning why other
rubbish collection is free while garden waste incurs a fee.
• One participant agrees with the proposal.
• One participant simply views the proposal as a bad idea without
providing specific reasons.
NAFCO If this protects libraries, support.
The collection charging system may cause issues to start with,
other areas issue permit stickers to put on bins.
Need clarification if the £50 is per household or per bin as some
have more than one brown bin
ESOL Class, Ukrainian/Russian
speakers
This would have no impact for the participant as they don’t have a
brown bin. They put grass cuttings in the grey bin.  They do not feel
the need for brown bins for garden waste. 
Employee Disability Forum There will be people who are disabled who don’t use brown and
grey bins properly and are unable to maintain gardens on their own.
Therefore, maintenance is very low and most put in their grey bins
and not brown as it is easier for them.
Older Peoples Voice Network (Irvine) Will encourage fly tipping. Why does Council Tax not cover this?
How will refuse workers differentiate between food and garden
refuse? Irvine is already a dumping ground. Disabled people are
disadvantaged.

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Feedback on the ‘Review of charges for Bulky Waste Uplifts’ from
engagement groups:
Redburn Grove Tenants Group The Redburn Grove members felt this would have a detrimental
effect to the wider North Ayrshire communities and their
community as the implementation of a charge would increase fly
tipping of bulky waste.  
3T Community Shed Will cause more fly-tipping.
It would be cheaper to hire a van and find a vacant field to dispose
of.
No support in place for those wanting to pay for an uplift but can’t
remove items safely from home due to age and/or disabilities –
need better service support.
Discriminating against them as they need to pay more for a private
company uplift.
Healing Hearts Group The is will increase fly tipping – the Council will have to pick it up
anyway.
No to this - the increase is too high.
People will wait until Bonfire Night and the place will be overrun
with rats.
Gone too far.
The current price is more than enough.
Scottish Syrian Roses Those that indicated that they have no issue with this stated that
they will either take things to the dump themselves (such as
fridges) or burn bulky objects on bonfires on the 5th of November. 
Older Peoples Network Feedback on impact: High impact on surrounding environment.
Big ESOL class Ukrainian table 6 people believe it won’t have an impact on them and said they
would be happy to pay for it if necessary.
One woman mentioned she’s unsure how long she will stay in
Scotland and is concerned about potentially high costs to remove
things when/if she leaves.
Long Covid Group Significant increase.
The increase is high and will encourage fly tipping. Cameras helped
reduce fly tipping a bit however some of the out of the way places
are used for fly tipping. 
Agree to an increase but not this much - too high.
If you keep putting prices up irresponsible people won’t pay,
people’s gardens will be a mess.
Responsible people will pay the price.
Kilbirnie Residents - Syrian & Ukrainian
New Scots Women
Four participants said their husbands take large items to the dump
whilst the other said they do not scrap large items of furniture. 
Garnock Community Campus Umbrella
Club
Group directed to QR Code survey as ran out of time.
Newtown Men’s Shed This will promote a rise in fly-tipping. The proposed charges are far
too high and are too much of a jump. Law abiding people will pay
this but most will fly tip.
Harbourside Men’s Shed This is a very big increase. Could encourage people to illegally
dump their rubbish. Understandable that the price has to go up, but
maybe not by quite so much. 
Online Consultation - Ukrainian • One participant indicated that they had not yet used the service.
• Another participant expressed understanding of the proposal but
raised concerns that it might lead to irresponsible individuals

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littering in outdoor spaces.
• A participant stated that they did not fully understand the details
of the proposal.
• One participant agreed with implementing the fee.
• Another participant opposed any increases in pricing.
NAFCO Could cause fly tipping, which will then will be a counterproductive
action
Agree to increase, but it is too high, amount needs reconsidered.
ESOL Class, Ukrainian/Russian
speakers
A gradual increase to the cost over several years would be better.
This is a huge jump in price. 
In Kilwinning there are issues with fly tipping already, this may
increase. Already people dump items around the area until it is
eventually removed after a long time, or large bonfires are made to
burn all the rubbish. 
Employee Disability Forum Disagree with proposal – families and individuals are hard up
enough with the cost of living so to add a hefty fee is going to
encourage more ‘dumb dumping’ and could create a bigger
problem and be counterproductive.
Some disabled people don’t have a car and therefore no option of
going to waste site to take their own – is there any way it could be
discounted for disabled / low incomes?
Could have knock on effect of encouraging people to ‘hoard’. Could
create health hazard/risk.