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Improving the Cancer Journey

North Ayrshire Council · 15 December 2022
Back to Integration Joint Board — 15 December 2022 and its agenda

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Integration Joint Board
15 December 2022
Subject : Improving the Cancer Journey
Purpose : • Awareness
• Approval 
Recommendation : The Integration Joint Board is asked to:
1. Note the vision and aim for the Macmillan Improving
Cancer Journey within North Ayrshire;
2. Support the development and delivery model proposed;
3. Approve the proposed governance and oversight
arrangements and
4. Issue a Direction to NHS Ayrshire & Arran to recruit staff
for Programme delivery. 
Direction Required to
Council, Health Board or
Both 
Direction to :- 
1. No Direction Required 
2. North Ayrshire Council 
3. NHS Ayrshire & Arran x
4. North Ayrshire Council and NHS Ayrshire & Arran 
Glossary of Terms 
NHS AA NHS Ayrshire & Arran
HSCP Health and Social Care Partnership
ICJ Improving the Cancer Journey
PSF Project Support Facilitator
HNA Holistic Needs Assessment
TCAT Transforming Care After Treatment 
1. EXECUTIVE SUMMARY 
1.1 This paper sets out the proposed arrangements and opportunities for partnership
working between Macmillan Cancer Support and East, North & South Ayrshire Health
& Social Care Partnerships (HSCPs) to deliver key objectives of the Scottish Cancer
Plan and other Scottish Government strategies by implementing an Improving the
Cancer Journey (ICJ) model to help better meet the needs of people affected by
cancer from the point of diagnosis across Ayrshire and Arran.

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1.2 This £1.1m programme will be delivered on a pan Ayrshire basis with an aim to
develop and work with HSCPs in Ayrshire and Arran building on the learning from the
two local Transforming Care After Treatment (TCAT) projects to provide holistic care
solutions and improve the personalised experiences of all people affected by cancer.
Together, Macmillan in partnership with East, North & South Ayrshire HSCPs and
working with local health providers, local authorities, third sector, communities and
people affected by cancer and carers will combine our expertise with the aim of
ensuring everyone diagnosed with cancer can easily access all the support they need
as soon as they need it to enable them to live as well and as independently as
possible. In addition, there will be scope to consider the learning from the work and its
transferability to other long term conditions to support the longer term sustainability of
the work. 
1.3  NHS Ayrshire & Arran (NHS AA) Health Board is the host for the pan Ayrshire led
Programme which will be delivered via East Ayrshire HSCP as Lead HSCP for Primary
Care with local delivery and governance arrangements in place. 
2. BACKGROUND 
2.1 The first ICJ was developed in Glasgow in 2014, which was a UK first and won many
awards for its innovative and inclusive approach.  The ICJ has since been
implemented across Scotland with ICJs in Ayrshire and Arran, Dumfries & Galloway,
Borders and Lanarkshire being considered more recently within 2022. 
2.2 Macmillan Cancer Support (2020) report that with the significant advances in
treatment, many people, 1 in every 2, are now surviving their cancer. It is projected
that across Scotland by 2030 that 350,000 people will be living with a cancer
diagnosis, however it doesn’t necessarily mean that people will be living well. 
Projections show that 70% of people with cancer will also have at least one or more
co-morbidity, with cancer now increasingly recognised as a long-term condition. 
The increasing incidence and prevalence of cancer is also having a wider impact not
only with an increase in informal carers but also on children (i.e. young carers or
children with parents with cancer) and employers/education. 
2.3 Macmillan Cancer Support highlight that returning to normality for those affected by
cancer is fraught with difficulties, as the consequences of the disease and treatment
pathways not only impact on their physical condition, but also on their psychological,
financial and social wellbeing that necessitates; 
• Support with mental health issues arising from their experience of cancer;
• Help to make lifestyle choices to aid survival and prevention of secondary
occurrences and
• Assistance with returning to and/or enabling independent living (including self-
management) and maintaining wellbeing (including employment) or to access
welfare benefits, and end-of-life and bereavement support.

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2.4 Other key statistics reported by Macmillan Cancer Support (2020) suggest that 2 in 3
people living with cancer have practical or personal needs, 4 out of 5 have emotional
needs, 83% of people living with cancer are impacted financially and 10,000 people
are at risk of losing their home as a result of cancer.  The ‘Hidden at Home – the
social care needs of people with cancer’ Report revealed that 1 in 10 people with
cancer in the UK say they are constantly or often left housebound due to a lack of
support. Results from the 2016 Scottish Cancer Experience Survey revealed that
nearly half of all the respondents (49%) who wanted it indicated that they received
no information on financial assistance or benefits. These figures highlight that people
affected by cancer have widespread needs that cannot be met solely by a medical
model of care. 
2.5 Macmillan Cancer Support also reported headline figures for Ayrshire and Arran which
include a cancer incidence rate of approximately 645 per 100,000 equating to
approximately 2,463 people within Ayrshire and Arran being diagnosed with cancer
annually broken down to 785, 942 and 736 for East, North & South Ayrshire
respectively. In addition, the incidence of cancer is also anticipated to increase by
33% over the next 5-10 years. As well as a rising incidence of cancer, with more
people now surviving their cancer diagnosis the prevalence of cancer will also be
increasing. With a current prevalence of 3.8% of the population living with cancer it
would be safe to assume that approximately 22,300 people are currently living with
cancer across Ayrshire and Arran and this does not count the carers providing
support. 
2.6 Over the last few years Macmillan has invested significantly in Ayrshire and Arran
across a number of different services including the TCAT programme, clinical
services, welfare benefits, information & support and Move More, with MoveMore
implemented across our three HSCPs. 
3. PROPOSALS 
3.1 It is proposed the Macmillan ICJ service across Ayrshire and Arran will be delivered
by:
• Utilising dedicated Project Support Facilitators (PSFs) to support delivery of
the service;
• Utilising local assets to assist with the signposting of ongoing referrals;
• Ensuring cancer support is embedded in our three HSCPs strategic plans;
• Accessing cancer services and associated clinical teams and wider support
services;
• Co-producing with service users and people affected by cancer. This will
involve the development of an engagement plan to ensure those affected by
cancer are able to influence local delivery of ICJ to ensure it meets their
needs;
• Ensuring income maximisation for service users with finance and housing
services included in design;
• Ensuring the ICJ is integrated within local health and social care systems;
• Ensuring the electronic Holistic Needs Assessment system is utilised;
• Reviewing current IT and other systems for case management and recording
outcomes;

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• Supporting learning and development for the programme;
• Supporting the attainment of the nine National Health & Wellbeing outcomes
and
• Evaluating impact to inform future delivery. 
Following a detailed Option Appraisal process, which considered a wide range of
implementation and delivery models, the model below was agreed at the ICJ
Programme Board on 30 November 2022: 
Option 3: Develop into Community Connector/Links Practitioner/Worker
Services
This option meets the strategic aim of embedding the ICJ service into the
community. Within Ayrshire HSCPs the Community Connector/Links
Practitioner/Worker services are aligned to and delivered within GP practices,
however they are managed within different services across the three locality areas: 
• North Ayrshire Community Links Workers as a local authority-based HSCP
service
• East Ayrshire Community Connectors within their Third Sector Interface (CVO
EA)
• South Ayrshire Community Links Practitioners as an NHS-based HSCP
service 
Each of the IJBs are asked to support this approach to delivery. 
Oversight and management arrangements of the Programme have also been
considered with wide engagement across the HSCPs, cancer support services and
wider community services.   
It was agreed at the Programme Board on 30 November 2022 that the Programme
Lead will work on a pan Ayrshire basis along with a Project Assistant to oversee the
programme.  The Ayrshire wide referral team will also be based centrally with the
programme team, with the overall team linking closely with the Project Support
Facilitators in each HSCP.  As noted above, for North HSCP, the facilitators will be
based within the communicator connector team (1.5wte). 
The Programme Board Terms of Reference are attached as Appendix 1.  It has
been agreed that a pan Ayrshire Operational Steering Group will also be
established, Chaired by the Programme Lead. 
The IJB is asked to approve these arrangements. 
3.2 Anticipated Outcomes 
• Improved access to, and increased uptake of, practical, emotional and financial
support to those affected by a cancer diagnosis across North Ayrshire; this
support is essential for wellbeing and quality of life;
• Individuals affected by cancer will benefit from having an outlet to discuss their
concerns, particularly those related to financial burdens and emotional worries

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they did not feel were appropriate to be addressed within a clinical setting, and
so improving their experience of cancer;
• Release of clinical time previously taken up with the non-clinical aspects of
supporting those affected by cancer and
• Development of a skilled workforce who acknowledge and work within their own
competency to address the non-clinical needs of those affected by cancer. 
3.3 Measuring Impact 
Work is currently underway with Macmillan Cancer Support and Edinburgh Napier
University to develop a minimum dataset with which to measure the impact of ICJ
within each local authority or health board area, and across Scotland.   
The ICJ across Ayrshire and Arran will contribute to this work and also consider any
additional local requirements. 
4. IMPLICATIONS 
4.1 Financial
This programme work sits within Macmillan’s Strategic Plan in Scotland and the
Scottish Government’s financial support for the Transforming Cancer Care
Programme.  
£1.1 million has been agreed to support the development of an ICJ across Ayrshire
and Arran over a minimum of three years utilising the robust approach that has been
developed in Glasgow and with other ICJs.  NHS AA will manage the flow of these
funds.
NHS AA finance representation is on the overarching Programme Board.
4.2 Human Resources
The overall programme includes:
• 1wte x Programme Manager (pan Ayrshire Lead)
• 1wte x Project Assistant (pan Ayrshire)
• It is anticipated that 4.5 WTE Support Facilitators will be required to fulfil the
aims and objectives of the project across Ayrshire and Arran with 1.5 WTE
being managed by NHS Ayrshire & Arran/North Ayrshire HSCP.   
Further discussions are required to determine who will employ the Project Support
Facilitators, but it is anticipated this will be NHS AA. 
HR and staff side are represented are included on the overarching Programme Board. 
4.3 Legal
There are no legal implications from this report.

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4.4 Equality/Socio-Economic
As reported in the report of the evaluation of the ICJ in Glasgow in 2015, there is a
link between socio-economic factors, negative health related behaviours and
incidences of cancer. 
The prevalence of cancer primarily resides within populations with the highest
deprivation and Ayrshire & Arran has a number of areas (123 datazones), which would
be regarded as being some of the most deprived in Scotland. 
Although deprivation is an important factor in outcomes for cancer patients, those
affected by cancer can also experience a range of physical, emotional, and social, as
well as financial concerns. 
4.5 Risk
There is a risk that the ICJ is not embedded within core services at the end of the
Programme term which will affect the sustainability of the ICJ service across Ayrshire
and Arran. 
Different approaches for training and resilience across services to embed the model
will be explored and tested throughout the programme to mitigate this risk. 
4.6 Community Wealth Building 
The development of an ICJ will create additional posts in North Ayrshire which will
support the employability agenda.  Additionally, there is the possibility of a future
opportunity to enhance third sector delivery on the isle of Arran. 
4.7 Key Priorities
The ICJ Programme aims to:
• Improve mental and physical health and wellbeing;
• Tackle inequalities by providing “early and effective support” to those affected
by a cancer diagnosis which are stated as ambitions within the North
Ayrshire HSCP strategic plan and 
• develop self-care/self-management, coping skills and improve health
literacy. 
5. CONSULTATION 
The content and proposals within this paper have been explored in detail with the
Programme Board on 30 November 2022. 
An engagement plan has also been developed and is currently being implemented to
allow those affected by cancer, as well as wider group, to influence the local delivery
of the ICJ.  This is being taken forward by the Macmillan Programme Lead with support
from local organisations such as Ayrshire Cancer Support, and the Macmillan
Engagement Officer.   
Report submitted by:
Claire McCamon, Senior Manager, Primary Care

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Report Author and Implementation Lead:
Fiona Smith, Macmillan Programme Lead - ICJ,
Fiona.Smith3@aapct.scot.nhs.uk/0782 459 6406 
Appendices
• Appendix 1, Macmillan ICJ (A&A) Programme Board Terms of Reference

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Appendix 1: ICJ (A&A) Programme Board Terms of Reference 
Macmillan Improving the Cancer Journey (Ayrshire & Arran) Programme Board
Terms of Reference  
1. Purpose and Role of Group
The Macmillan Improving Cancer Journey (ICJ) Programme Board (Ayrshire and Arran)
will oversee the direction, development and delivery of the programme, ensuring that
the desired outcomes and benefits are achieved. 
2. Responsibilities of Group
The ICJ (A&A) Programme Board is responsible for:
• Providing overall strategy and direction of the ICJ, including ensuring any changes
in the internal and external environment that present opportunities for the project
are considered 
• Ensuring coherent development and delivery of programme plans and service
model, authorising any significant changes 
• Directing resources within respective organisations that are required to deliver
organisational and cultural changes 
• Providing financial governance of the project 
• Monitoring and reviewing performance and quality 
• Project communications and engagement strategy and plans 
• Risk and issue management, with authority for the day-to-day management of risks
and issues being delegated to the ICJ (A&A) Operational Steering Group 
• Ensuring the sustainability of the programme 
• Championing and advocating for the project both internally and externally. 
3. Principles of Working
The ICJ (A&A) Programme Board will: 
• Maintain focus on the strategic goals and objectives, achieving positive impact for
all stakeholders

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• Ensure that the programme is based on the best available evidence and good
practice
• Embrace co-production, working alongside people affected by cancer
• Work collaboratively across the partnerships and beyond, building a strong coalition
for change 
4. Chairperson 
The chair of the group will be Vick Campbell, Head of Primary & Urgent Care Services,
NHS Ayrshire & Arran. 
5. Membership      
The membership of the ICJ (A&A) Programme Board is as follows:
• Strategic Partnership Manager, Macmillan Cancer Support
• Senior Manager, Primary Care Services, East Ayrshire HSCP
• Partnership Lead, East Ayrshire Health & Social Care Partnership
• Partnership Lead, North Ayrshire Health & Social Care Partnership
• Partnership Lead, South Ayrshire Health & Social Care Partnership
• Third Sector Interface Representative
• Clinical Nurse Consultant, NHS Ayrshire & Arran
• General Practitioner
• NHS Ayrshire & Arran Finance Representative
• NHS Ayrshire & Arran O&HRD Representative
• Staff side representation 
• HMP Kilmarnock Representative
• Macmillan Programme Lead, ICJ, NHS Ayrshire & Arran 
Deputies can be nominated where members are not able to attend.  The presence of a
deputy will be included in the calculation of a quorum. 
Additional members may be required to attend as requested by the group for specific
areas as the ICJ progresses. 
6. Quorum
To be quorate the meeting requires to have six members present. 
7. Meetings
The ICJ (A&A) Programme Board will meet six weekly during the early implementation
stage, which may reduce to quarterly after the early implementation phase. 
The agenda for each meeting will be agreed in advance and the agenda and papers for
each meeting will be circulated at least five working days before the date of the
meeting.