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Annual Performance Management Report – Alcohol and Drugs

North Ayrshire Council · 19 September 2024
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Integration Joint Board
19 September 2024
Subject : North Ayrshire HSCP & ADP
Annual Performance Management Report –
Alcohol and Drugs 
Purpose : To present the annual performance information in relation to the
partnership’s Alcohol and Drug services.  This report is for :-
• Awareness 
Recommendation : IJB are asked to note the content of the report. 
Direction Required to
Council, Health Board or
Both 
Direction to :- 
1. No Direction Required √
2. North Ayrshire Council 
3. NHS Ayrshire & Arran 
4. North Ayrshire Council and NHS Ayrshire & Arran 
Glossary of Terms 
HSCP Health and Social Care Partnership
ADP Alcohol and Drug Partnership 
1. EXECUTIVE SUMMARY 
1.1 To present the annual performance report for North Ayrshire Health and Social Care
Partnership (HSCP) for the period April 2023 to March 2024. 
2. BACKGROUND 
2.1 This annual report (please refer to Appendix 1) provides detailed information related
to all alcohol and drug related performance management targets, standards and
outcomes. 
3. PROPOSALS 
3.1 IJB are asked to note performance in relation to :-
• Access to Treatment Waiting Times;
• Alcohol Brief Interventions;
• Naloxone supply;
• Drug Related Deaths;
• Training delivery 
• Finance;

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3.2 Anticipated Outcomes 
Assurance regarding all key performance management information. 
3.3 Measuring Impact 
All targets, standards and outcomes are monitored and evaluated with any learning
implemented via quality improvement methodology. 
4. IMPLICATIONS 
4.1 Financial
None 
4.2 Human Resources
The Alcohol and Drug Partnership (ADP) works across agencies with a wide range of
staff 
4.3 Legal
None 
4.4 Equality/Socio-Economic
Equality Impact Assessments are carried out where required.  
4.5 Risk
Risk assessments are completed as and when required – Low risk grading with regard
to the information contained within this report. 
4.6 Community Wealth Building
Improvements will increase community confidence in partnership approaches and
raise awareness of the impact of alcohol and drugs and the work of the ADP to reduce
drug related deaths. 
4.7 Key Priorities
Actions and improvements link directly with Ministerial Priorities to support the delivery
of local strategic and operational plans across statutory and partner services and
support wider actions to prevent drug related deaths in line with the National Mission. 
5. CONSULTATION 
Service users, families and staff from across a variety of services have contributed to
the achievement of targets, standards and outcomes 
Caroline Cameron, Director 
Peter McArthur, Senior Manager, Alcohol & Drug Services 
01294 317840, peter.mcarthur@aapct.scot.nhs.uk

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Appendices
• Appendix 1  
North Ayrshire HSCP & ADP, Performance Management Report Alcohol and Drug
information (1st April 2023 to 31st March 2024)

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1 
NORTH AYRSHIRE 
HEALTH & SOCIAL CARE PARTNERSHIP
(H&SCP) and the Alcohol & Drug
Partnership (ADP) 
Performance Management Report 
Alcohol and Drug information 
1st April 2023 to 31st March 2024 
Prepared by: 
Denise Brown
NHS Prevention and Service Support Team
Peter McArthur
North Ayrshire Alcohol & Drug Services

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2 
North Ayrshire – Access to Services – Waiting Times 
April 2023 – March 2024 
Alcohol
• 90% of clients will wait no longer than 3 weeks from referral to appropriate alcohol
treatment that supports their recovery   
• 100% of clients will wait no longer than 6 weeks from referral to appropriate alcohol
treatment that supports their recovery 
Drug
• 90% of clients will wait no longer than 3 weeks from referral to appropriate drug
treatment that supports their recovery   
• 100% of clients will wait no longer than 6 weeks from referral to appropriate drug
treatment that supports their recovery   
Target achieved 
Q1 Q2 Q3 Q4
100% 96% 97% 100%
Q1 Q2 Q3 Q4
100% 100% 100% 100%
Target achieved 
Q1 Q2 Q3 Q4
99% 96% 97% 100%
Target achieved 
Q1 Q2 Q3 Q4
100% 100% 100% 100%
Target achieved

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3 
ALCOHOL BRIEF INTERVENTIONS (ABI) 
Ayrshire and Arran wide information 
Annual report:  April 2023 – March 2024 
Annual target set by Scottish Government in priority settings (2023/24) – 3420 
Total ABI delivery in priority settings (as at 31/03/2024) – 6398 
Annual target set by Scottish Government in wider settings – 855 
Total ABI delivery in wider settings (as at 31/03/2024) – 1210 
SUBSTANCE USE TREATMENT TARGET 
The Scottish Government have created a new ‘Substance Use Treatment Target’ to
increase the number of individuals being supported in treatment.   
North Ayrshire has been set a target to increase numbers in treatment from 882
individuals in April 2020 to 959 individuals by March 2024.
Baseline from Scottish Government            
Quarterly reporting – North Ayrshire 
North 
01/04/2020  882 
Target by March 2024 - an increase of 77  
North 
01/04/2020  959 
Interventions were put in place across our
community alcohol and drug recovery
services to support the achievement of this
target. Please note the monthly information supplied is unpublished and has been
collected from local prescribing systems to monitor progress, however, we await an
initial verified nationally published report. 
Increase from Baseline figure by 247 at the end of March 2024.  This exceeded the
target set.  Now awaiting a new nationally set target for 2024 onwards.
Quarterly period  Target  Actual
Apr-Jun 22 891 898
Jul-Sep 22 900 940
Oct-Dec 22 910 974
Jan-Mar 23 920 1011
Apr-Jun 23 930 1051
Jul-Sep 23 940 1080
Oct-Dec 23 950 1103
Jan-Mar 24 959 1129   
Total 2 Year
Increase Figure
77 247
Target achieved 
Target achieved

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5

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6

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7 
AYRSHIRE AND ARRAN DRUG RELATED DEATHS
INFORMATION 
Annual summary report:  1st April 2023 – 31st March 2024 
National Records for Scotland - Drug Related Deaths 
Please find information in the link below around the definition of drug related deaths and what
deaths are excluded from this definition: https://www.nrscotland.gov.uk/files/statistics/drug-
related-deaths/drd2016/html/drug-related-deaths-2016-annex-a.html 
The link below details the full report which details statistics of drug-related deaths in 2022 and
earlier years, broken down by age, sex, substances implicated in the death, underlying cause
of death and NHS Board and Council:  https://www.nrscotland.gov.uk/statistics-and-
data/statistics/statistics-by-theme/vital-events/deaths/drug-related-deaths-in-scotland/2022
Published confirmed deaths (Extracted from National Records of Scotland Drug
Related Deaths in Scotland, 2021)
Number of deaths confirmed (most recent published information) 
East North South Total
2018 29 38 15 82
2019 41 41 26 108
2020 36 39 31 106
2021 38 39 23 100
2022 30 37 15 82 
2023 – No confirmed published data as yet (however when reviewing local
unpublished information, a further decrease is expected for North Ayrshire)
Number of NADARS reviews conducted for individuals identified as             
potentially suffering a drug related death
Number of these reviews which identified learning or recommendations
Number of reports submitted by other services which identified 
learning or recommendations
In the last year, local learning identified from reviews were: 
• NADARS review robustness of processes around GP notification of discharge 
from their service.
• Where clients have not been seen and have to be re-appointed the plan of 
next steps should be documented clearly within clients notes
• The Ayrshire Risk Assessment Framework (ARAF) used to assess a client’s 
mental health must be updated to reflect any significant change in a client’s 
circumstance on all occasions
• Where Next of Kin information is available it is important to ensure their details
are complete and up to date and recorded on the Care Partner system.
47
4
3
0

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8 
PREVENTION AND SERVICE SUPPORT TEAM 
Annual summary report:  1st April 2023 – 31st March 2024 
Alcohol & Drug 
training and education sessions 
Calendar courses with
739 participants
Ad-hoc training courses
with 1723 participants 
110 
89 
Bitesize sessions with
79 participants  29
Training Delivery 
The team continue to provide a wide range of
education and training initiatives which focus on
improving awareness, competence and knowledge of
those affected by alcohol and drug use, and those
working in the field.  Due to the COVID-19 pandemic
the team introduced virtual training, this continues to be
offered as well as face to face training.  PSST currently
issue upcoming training courses on a quarterly basis.   
What did our participants say?
“I really enjoyed the variety of delivery
slides/videos/breakout rooms”
“Interactive. Trainers very knowledgeable and happy
to answer any questions”
“Thoroughly enjoyed today. Very informative and I
particularly liked the interactive part of the
presentation”
"Learning about BBV which was new to me. Training
was really useful and informative. Trainers were great"
"I really enjoyed the training. Being new to this line of
work it was very informative and will help me my job
role"
"I enjoyed learning about the types of drugs and the
stats in this session. The trainers’ knowledge of the
same provides me with confidence to carry out my role
effectively” 
46 sessions delivered
within Ward 5 
Attended 13
stalls/events 
Ad-hoc training and health information
events by locality area 
38%
30%
8%
24%
East North South Pan-Ayrshire
Alcohol Brief Interventions  
Annual target set by Scottish Government in priority settings (2023/24) – 3420
Total ABI delivery in priority settings (as at 31/03/2024) – 6398 
Annual target set by Scottish Government in wider settings – 855
Total ABI delivery in priority settings (as at 31/03/2024) – 1210 
Follow our social media pages to keep up to date with
our activities in the Prevention and Service Support
Team
Prevention and Service
Support Team – NHS
Ayrshire and Arran 
@PSST_NHSaaa

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9 
Ayrshire College 
Alcohol and Drug Liaison Officer 
98 workshops were held
with 1138 students 
37 1-1 supports with
students
6 staff supports  
9 health events with an
estimated 765 contacts 
1 training session delivered
for 12 information hub staff 
Naloxone  
99 staff completed the
Naloxone Learnpro
Minimum of 57* lives saved in
the community
*lives saved across Ayrshire and Arran as reported on
the Shared Addiction Management System (SAMS). 
Many saves go unsupported. 
6 Train the trainer sessions
delivered 
39 Naloxone awareness
sessions delivered  
113
203
267
401
0
50
100
150
200
250
300
350
400
450
2020 2021 2022 2023
Naloxone supplied by PSST
Service Support  
Service Support facilitate service
development activity which supports the
implementation and delivery of the quality
improvement agenda for Alcohol and Drug
Services which meets national, local and
strategic objectives. 
22 Audit and evaluation activity
8 Guidelines reviewed and updated 
Get our NHS Ayrshire and Arran 
Alcohol and Drug App
Download the NHS Ayrshire & 
Arran app from your Apple or 
Android app store. Then search for 
Alcohol and Drugs.
32 Drug and Alcohol groups 
supported  
Support to
implementation of
MAT standards
and reporting
Development of
NADARS Roles and
responsibilities
directory
Gathering, collating
and presenting
client satisfaction
and client stories 
ABI Heat Standard
recording and
reporting 
Support to START
and RADAR service  Support to local
Adverse Incident
review processes
and reporting

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10 
INFORMATION MANAGEMENT AND TECHNOLOGY (IM&T)
Annual summary report:  1st April 2023 – 31st March 2024 
The Information Management and Technology Team are responsible for the
development, training and monitoring of the Shared Addiction Management System
(SAMS) and the training and monitoring of Drug and Alcohol Information system (DAISy). 
These systems are used to record drug and alcohol information, which enables the team
to provide national and local reports.
SAMS updates 
3 sections within SAMS were updated
New MAT 9 Mental Health added to
SAMS
SAMS updated to use Active Directory
Login
New Substitute Prescribing Application
went live
Training, e-learning and support 
E-learning 
• Completion of a new Alcohol Detox
module 
• New Substitute Prescribing read-only
module released
• Updated ABI module 
Training 
• 68 individuals received SAMS training 
• 34 individuals received DAISy training
• 2 Naloxone training sessions delivered to
new organisations 
Support 
Approximately 50 SAMS/ DAISy
support calls per month 
IM&T are also responsible for the
collation and reporting of Drug Related
Deaths and the completion of the
National Drug Death database. 
Drug related death reporting  
Reporting  
• Quarterly reports including ASPIRE report, (29 individual performance reports),
Naloxone quarterly reports, Scottish Governance reports, ADP reports and local
performance and planning reports 
• Development of reports and audits for MAT standards and submission of MAT 1 –
10 numerical data 
• Monthly reports including 10 current OST reports, MAT Target Report, SAMS Data
Quality Reports and Psychological Therapy Waiting Times
• Weekly DAISy quality data checks for Waiting Times, Assessments and Reviews
for all Alcohol and Drug services 
• Monthly substitute prescribing audit 
• Drug related death report 
• Development of report for new residential rehab dataset
• Approximately 10 – 15 ad hoc report requests per month

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11 
IMPLEMENTATION OF MAT STANDARDS ACROSS NORTH
AYRSHIRE                    Annual summary report 2023 - 24 
In April 2021, the Scottish Government introduced 10 new Medication Assisted Treatment
(MAT) Standards for implementation by Alcohol and Drug Services.  There is evidence that
rapid access to MAT meets the needs of highly vulnerable groups and reduces mortality1.  ,
New approaches were required within North Ayrshire to support rapid access to MAT:
• A local test of change was carried out to evaluate the new model of care to establish
effectiveness prior to roll out  
• An Improvement Implementation Plan was implemented, evaluated & updated with
regular progress reports submitted to the Scottish Government;
• Quarterly updates on MAT developments were submitted to the national MAT support
Team – MIST;
• An explicit delivery plan was put in place for delivering trauma informed practice;
• Guidelines and clinical & care pathways of support were put in place to ensure
consistency and to support the staff to deliver the interventions. 
Results/outcomes (2023/24)
• Improvement in the waiting time from referral to commencement of appropriate Opiate
Substitution Therapy medication - 75% of individuals were offered a first MAT
assessment on the same day as engagement with the service 
• 100% of individuals were supported to make an informed choice on MAT medication
and the appropriate dose
• 75% of notified high risk events to the multi-agency assessment team for assertive
outreach were contacted on the same day 
• 85% of individuals were retained in service for more than 6 months 
• Over 90 individuals have shared care support with Primary Care 
• 100% of individuals received a mental health assessment 
• 100% of  individuals were offered BBV testing, Harm Reduction interventions and a
physical health assessment 
• Improvement in satisfaction and experience of clients. 
A RAGB self-assessment was completed and evidence (numerical, experiential and process
information) was submitted to the MIST team for analysis and benchmarking. The table below
highlights a very positive final RAGB score for the implementation of MAT standards 1 - 10
across North Ayrshire with improvement and progress across all 10 standards.

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12 
RESIDENTIAL REHABILITATION EXPANSION 
Access to residential rehabilitation across Ayrshire and Arran – Ward 5, Woodland View.
Ward 5 has 10 beds for residential care: 
Seamless pathways of support are in place with the local community team supporting
individuals before, during and after their placement (extra support in place for NA
residents e.g. in addition to ongoing NADARS support, everyone is also provided with
daily follow up support from the P.E.A.R service for the first week following discharge).
During 2023/24 
Access to additional local residential rehabilitation - Harper House
The NA H&SCP was instrumental in supporting Phoenix Futures, Scotland, to open
‘Harper House’ in November 2022. It is located in Saltcoats and is a Care Inspectorate
registered service, funded by the Scottish Government – it offers specialist support for the
‘whole family to recover from the harms of problematic drug and alcohol use’. Their family-
focused programme of interventions is ‘designed to benefit each member of the family and
the family unit as a whole’. Referrals are accepted from across Scotland, with enhanced
local access available for residents of North Ayrshire. These pathways continue to be
improved with a local oversight group meeting regularly to support the identification and
suitability of families.  In 2023/24 NADARS supported 7 applications into Harper House
with 5 starting the programme.  The 2 families who were not suitable at that time have had
continued involvement from community services as appropriate. 
Access to External Residential Rehabilitation (ERR) 
Individuals wishing to access external residential rehabilitation support can do so via NADARS
who will support the development of a care plan, identify a residential rehabilitation provider, seek
funding and then support individuals into, through and after their external residential rehabilitation
placement. In 2023/24, 55 referrals were received for ERR.  Following assessment, 22 individuals
were suitable for ERR and funding was approved (33 individuals felt not ready or declined the
ERR intervention at that time and were offered alternative community supports).  
• 21 individuals commenced ERR (with one individual declining admission at their start date)  
5  5 
Detoxification Rehabilitation 
138 individuals 
(NA = 94)
74 individuals 
(NA =45)
Detoxification support Rehabilitation support

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13 
FINANCIAL INFORMATION 
ADP 23-24 Forecast Spend  
Ministerial Priorities
Sum of Agreed
Projects 
Community based treatment and recovery services for adults £1,122,568.30 
Other £107,995.54 
Other Projects £1,030.90 
Prevention including educational inputs, licensing objectives, Alcohol
Brief Interventions) £209,179.50 
Alcohol and drug services specifically for children and young people £100,343.47 
Recovery community initiatives £135,699.00 
Services for Families affected by alcohol & Drug use £126,637.91 
Additional National Mission uplift £218,035.22 
MAT Standards £364,225.04 
Residential Rehab £164,252.28 
Whole family Approach framework £141,366.26 
Residential Support £41,609.04 
Grand Total £2,732,942.45 
Community based
treatment and recovery
services for adults
41%
Other
4%
Other Projects
0%
Prevention including
educational inputs,
licensing objectives,
Alcohol Brief
Interventions)
8%Alcohol and drug
services specifically
for children and young
people
4%
Recovery community
initiatives
5%
Services for Families
affected by alcohol &
Drug use
5%
Additional National
Mission uplift
8%
MAT Standards
13%
Residential Rehab
6%
Whole family Approach
framework
5% Residential Support
1%
Community based treatment and
recovery services for adults
Other
Other Projects
Prevention including educational
inputs, licensing objectives, Alcohol
Brief Interventions)
Alcohol and drug services specifically
for children and young people
Recovery community initiatives

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14 
Additional funding streams 
Ministerial Priorities Sum of Agreed Projects 
Other Projects  £                       1,030.90 
Additional National Mission uplift  £                   218,035.22 
MAT Standards  £                   364,225.04 
Residential Rehab  £                   164,252.28 
Whole family Approach framework  £                   141,366.26 
Grand Total  £                   888,909.70 
The ADP has accumulated a reserve balance due to underspends in previous
financial years. 
• Plans are in place to utilise the reserves and they are committed in future years.
Other Projects
0%
Additional
National Mission
uplift
25%
MAT Standards
41%
Residential
Rehab
18%
Whole family
Approach
framework
16%
Other Projects
Additional National Mission uplift
MAT Standards
Residential Rehab
Whole family Approach framework